COMPANY REGISTRATION NUMBER.. 06787075 CHARrrY REGISTRATION NUMBER: 1130422 Blackpool Citizens Advice Bureau Company Limited by Guarantee Financial Statements 31 March 2024 rrER Chartered accountants & statutory auditor 1121114 Whitegate Drive Blackpool FY3 9XH
Blackpool Citizens Advice Bureau Company Limited by Guarantee Financial Statements Year ended 31 March 2024 Page Trustees, annual report (incotporating the directorfs report) Independent auditovs report to the members Statement of financial activities (including income and expenditure account) 12 Statement of financial position 13 statement of cash flows 14 Notes to the financial statements 15 The following pages do not fonn part of the financial statsments Detailed statement of financial activrties 30
Blackpool Citizens Advice Bureau Company Limited by Guarantee Trustees. Annual Report (Incorporating the Director's Report) Year ended 31 March 2024 The trustees, who are also the directors for the purp)ses of company , present their repK)rt and the financial statements of the charity for the year ended 31 March 2024. Refer&n¢8 and administratlve detsil$ Registered charity name Blackpool Ctrens Advice Bureau Charity rnglstrntlon numbor 1130422 Company registration number 06787075 Princlpal office and reglstered 6-10 Whitegate Drive offlce Blackpool FY3 9AQ The trustees Mr J Dable Mr J Davenwrt Mr S Dunslan Cllr A Humphrtes Cllr M Smith Mr M Willey Cllr L Williams (Resigned 29 October 20241 Audltor John Potter & Harrison Chartered accountants & statutory auditor 1121114 Whilegate Drive Blackpool FY3 9XH Bankers Royal Bank ol Scotland
Blackpool Citizens Advice Bureau Company Limitsd by Guarantse Tru3tees' Annual Report Ilncorporating the Directorfs Report) (Clned) Year ended 31 March 2024 Structure. govemance and management Date of goveming document 9th January 2009 Nature of goveming dcuMent Memorandum and Artictes of Association How the charity is constituted Registered charity Private company limited by guarantee and not having share capital Methods adopted for the recruitment and appjintsnent of new direclorsltrustees Directors are appointed in accordance wtth the Memorandum and Articles of Assc¢iation and a elected to seNe for three years. Induction and training of directors New ditorS are provkled wilh indUCtn training by the volunteer recruitrnent and training manager and the CEO and role descripts'ons are prowded to all trustees describing their sponsiEy'lities. The board of trustees meets at least quarterfy. The charity became incorp)rated on 1st April 2010. The board fomally reviews its perfomwice annualty, entifie$ any development needs and sets itself objectives. Citvzens AdVe Blackpool is a ¢hatity arKI a company limiied by guarantee. as such it is govemed by its Articles of Association. The Board of Trustees meet quarterly to review the charivs perfomance and ensure its obigcty.ves a being meL The Chief Executive is resF)onsible for daY-tdaY operations, supported by a Senior Management Team with expertise in advice seNices. project management. volunteer and community engagemen[ training and firtan. Risk management Risks are discussed at each board meeb.ng and the risk regi8ter is used to identify those risks to which the charity is exposed. rale them in terms of likelihood and impact and take the necessary steps to mitigate risks. The risk environment changes as extemal factors around funding and the wider neork of citizens advice organisation5 develops with mergers taking place more frequently. The trustees are keen lo operate in an environrnent that is nol risk averse, as they recognise that managed risks help organisations grow. however, their fvndamental conSideratn is the delNery of services for the people and communitses in Blackpool and surrounding area. so all rtsks are managed in this context. The risk register als9 kjentifies organisational risks in reLqtion to loss of expertise and fvnding. The trustees are confident that the financial risks have been carefvlty managed and with sufficient reserves and some Onoing fvnding arrangements the chanty Is in a relatwety low risk posthon in temis of finances. However, the current labour market poses a high risk where stsff wtth experience and knowledge could be lost rf their rernuneratn, terms and condrtions a not kept in line with market trends. Bringing in new staff over the year has improved this poS"0n and the trustees are keen to foster a cumure of developing and upskilling staff.
Blackpool Citizens Advice Bureau Company Limitsd by Guarantse Trustee8' Annual Report (Incorporating the Director's Roport) Year ended 31 March 2024 Structure, governance and management {¢Meinu8dJ Infom)ation assurance The tfustee ard have put in pla an information assurance strategy. The day-l04ay operational information assurance management sits wth the senior management team and Information Assurance is a standing item on all SMT agendas. The Training Manager keeps records of all training, including GDPR compliance and Information Govemance training and the trustees board ensure good practice across all IG compliance. Object5ves and a¢tivitloS The charty's obJts remain as stated in our ConSttiOn. to promote any charitable purpose for the benefft of the public, parbculady in Blackpool, by provhling free, Confidential, and impartial advice and inffluen¢ing policies thr(wJgh research and advocacy. Our services are guided by the core values of the Citizens Advice service.. to provide free, independent. confidential, and impartTal advi to everyone on their rights and respon$ibilib'es. We empower people to make infomied decisions and work to challenge injustice. We have also refocussed our purpose as a nehvork lo be the people's ¢hampKin. here for everyone regardless of their problem. In Blackpool we have expanded on Ihis lo ensure we are meeting the needs of our specific population and are here most, for Ihose who need us most. Al a national level we also have the ambitK)us objecb've of reducing the need for our services ty shaping a society where people have less pioblems. In 2023-24, Citizens Advice BlaCkF41 focused on the foilowng priority areas.. Increasing access to welfare t*nefits, debt advice, housing. and employment adv8. Developing targeted health and wellbeing inteNentions. particulady for those affected by long-temi illnesses. Strengthening our research and campaigns work to identify and address the root causes of issues affectsng our community. Slraloglc report The Tnjstees of Citizens Advice Blackpool are eaSed to present their Annual Report for the ffnancial year 2023-24, alongside the audited accounts. This report offers an overview of the charitys significant achievements, its financial perfonnance, and how it continues to respond io the needs of the community. This year h8$ seen continued growlh in seNice delNery and innovation, Vth new projects initiated, successful partnership work, and further contributK)ns to national and local research efforts aimed at tackling the systemic issues faced by our clients.
Blackpool Citizens Advice Bureau Company Limit by Guarantee Trustsos, Annual Report (Incorporating the Directorfs Report) (¢onAeI Year ended 31 March 2024 Achlevements and perforniance This year our services helped 5,435 Clnts wfth 21.937 issues. an irKrease from the previous year. The main issues clnIS present wth are around weware benefits and debt We have seen a considerable increase in the number of people needing help to claim welfare benefits, particular disability benefits such as Personal Independence Payments (PIP). Attendance Allowance {A41 and Pension Credit. The dient numbers have increased this year as we have been able to invest in mo advisers and open up up outreach locab'ons. however. the increase not proportionally reflected in this extra investment as we have increased the number of appointments available fac10-faCe and the number of home visits we are able to undertake. This have been done based on need and feedba¢k from people in Blackpool with lived experience of wverty. isolats'on and complex lives. In the financial year some £2.2m was achieved in financial gains for our clients. This is from upl¢fts in beneffts, grants and written off debt The number of clients Yrith a disabilty or long te health conditton accessing the seN1$ we provide during the year was 78% and is now at the level tt was pre-pandemic. Cli6nts over 80 years old make up 7% and we have seen an increase in the number of clients under 30 years old from 6% to 12.3%. Our volunteers make a svJnificant contJibution to the servw we provide. This includes providing one- to-one advice. Supporting our back-office functions and contributing to our research and campaigns work. The volunteer representattve has continued to attend board meetings and raise any issues at workers meetings to help shape our direction of travel and listen lo diverse opinnS and perspectives. As trustees, we value the input of the volunteers who work week in, week out for the benefit of our client5. During the year the value of the contribution volunteers make has been assessed as equivalent to £142,398 in publK beneffiL This year, we launched several new and innovative projects". Respiratory Illness PreVentn and SupporL" In partnership wth local communty centres, we scoped out and have paved the way for the intrcxjuction of a respiratory illness prevention link worker role. supporting indNiduals with bng-temi conditions like COPD. This inib"ative helps people slay well during the winter months and manage their conditions more effectivety. Energy Advice Programme.. In reswnse tr) the ongoing Costf-1lv1ng crisis, we expanded our energy advice programme. offering tailored adv to help Sidents manage rising energy costs, access grants, and switch providers where necessary. Funded by British Gas Energy Trus( we now have dedicated energy advisers offering this support across Blackpool. Children and Young Peoples Social Prescribing.. thks service has brne a vital part of our offer to children and young people and has grown from our work with ChikIn in Need to set up Young Cib'zens Advice. Young peopk told us that they need practical support with issues in their Irves. This includes mental heaRh, relats"onships. family and friends, work and training, social isolation and money issue. Re$ear¢h and Campaign$ Citvzens Advice Bla¢kpool has continLwI to ntribUte to the national CitEens Advice research and Campaigns {R&C) work as well as developing our own research projects and netsvorks. We have been the lead lo¢al office in establishing the'coastal Communities Cluster Group., looking at issues that
Blackpool Citizens Advice Bureau Company Llmltsd by Guarantee Trustees. Annual Report {Incorporating the Directorfs Report) (¢onUnrMdJ Year ended 31 March 2024 specifically affect Feople living in coastal areas. We have also made a signrficant conth"bution to the resear¢h around capa¢ty buik1ing in the VCFSE across Lancashire and South Cumbria, treing part of the REND IResear¢h Engagement Nets¥ork Development) programme from the NHS and the COREN {Community Research Engagement NefrkI with Lancaster Universty. Our campaigns works has seen us contribute to an alkparty parfiamentary committee on the use of foodbanks. influencing how local peopl8 access low cost fId with dignty and we've continued ongoing campaigning around the policy enwronment that sees people on low incomes paying more for basic essentials such as energy. Partnership Working Our ability to work wth partners across sectoys has been a key factor in our success. We have strengthened relationships Blackpool Council, NHS parkners, and other voluntary sector organr£ations. Our participats.on in the Lancashire and South Cumbria ICB Board has allowed us to infiuence strategic decisions affecting health and social care for our clients. Financlal revlow Reserves policy The trustees have revrewed the charitys need for financral reserves in line wth good practice acros5 the sector guidance from the Charity Commission and guidance from Citizens Advice nationalty. The reserves policy is reviewed annually to make sure tt remains fft for purpose. The tnjstees are acutety aware of the need to balance sufficient reserves against using resources for the benefit of ommunities. As reserve levels increa* the tnjstee board work wilh the CEO to ensure funds are r8invested to to rneet charEtable purposes. Current unrestrE¢ted SelVeS are £595,66612023 £540.480) The financial position of the charity is positive and the trustee aCknOedge that a great deal of hard work has resulted in a more sustainable position in Blackpool than is the case for other lo¢al offices in other parts of the county. There has been consistent fvnding for the delivery of outreach advice in GPS surgeries for over 25 years, along wth the re¢enl delivery of social prescribing and other health related projects. Citvzens Advice Blackpool receives a considerable percentage of ils overall budget from health. This project based approach has been inslnjmental in moving the charity towards a sustainabbe funding model, enabling us to delNer serwces needed by our communities. The Charity has been su¢¢es5ful in tendering for SPF {Shared Prosperity Funding) contracts managed by Blackpool Council. These are to build capacty in the VCFSE as a partner in BCAN (Blackpool Community Action Netsvork) and to delNer a Community Navigator serv. In addition to health and SPF fvnding, the charity also re1Ved funding from the Money arKI Pensions Service for face to face debt advice, and Brtbsh Gas Energy Twst and Cadent for energy advi and community work to improve energy efficiency, Changing Futu$ and Bridge to Home funding.
Blackpool Citizens Advice Bureau Company Limited by Guarantee Trustses, Annual Report (Incorporating the Directorfs Roport) (¢OllllfttMd) Year ended 31 March 2024 FinanGial roviw (c(krytlnu•dJ Finanal managemenl policies The trustee board is responsible for ensuring the charty is Sufflenty resourced and that proper financial controls are in plats. The board delegates tssks to the treasurer and the ffinance subcommittee. Whilst the overall $FI)nsIbIl of management remains with the board of trustees, the CEO is responsible for the day-t¢>day management of the finanaal resources. Budgets are agreed al board level and the finance policy and related F(slicies a mewed bi-annually. Plans for future p•riods Looking ahead. Crtizens Athce Blackpool wll: Expand our health linked adwce services. Explore our capacity to deliver digital advti through increased online and telephone servtces, ensuring that our support is accessible to all sections of the communty. Further strengthen Jr partnership Work to offer holistic support to our clients. The new strategy was inlroduced in 2023 followng co-prcxluction work across stakeholder groups and wth support and expertise from colkagues at National Cibzens Ath¢e Nanal. This new strategy is being delivered and embedded into the organisation as part of the wot1( the char.rty 1$ doing around meeting trte needs of clients in the places thal best surt them. Our ongoing focus 1$ about putting clien15 at the centre of all we do and ensuring all our decisions are made in their best interests. The trustees acknowledge the position of the charity in temis of the experknse in-house around income generab'on and have welcomed the steps made during this financhal year to UP5kill more staff than the CEO in bKI wnting. The results of this should start to be seen over the coming years as more income and more dNersity of fvnding is achieved though key staff contribuling to income generation. Trustee8' rg8pon$lbllltles statement The trustees. who are also directors for the purposes of company law. a resp)nsible for preparfng Ihe trustees, report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards {unIt TrQngdom Generalty Accepted Accounting Pwti¢e). Company law requires the charity trustees to wepare financkql statements for each year which gNe a true and fair view of the state of affairs of the charitable company and the incoming resour¢es and application of resour, including the income and expendilure. for that period.
Blackpool Cltizens Advice Bureau Company Limitsd by Guarantse Tru¥tees' Annual Report (Incorporating the Directorfs Report) (¢t)ntiftt* Year ended 31 March 2024 In preparing these finanal statements, the trustees a required to". select suitable accounting 1cleS and then apply them consistenty,. observe the methods and prinCipS in the applicable Charitses SORP" make judgments and accounting estimates that are reasonabte and prudent state whelher applicable UK Accounting Standards have been followed, subject to any material departure5 disclosed and explained in the ffinanckal statements.. prepare the financial statements on the going concem basis unless it is inapprowiate to psume that the Ghartty will continue in business. The trustees are resF)onsible for keeping adequate accounts'ng records that are sufficient to show and explain the charity's transactions and disclose with reasonable accuracy at any lime the financial position of the charity and enable them to ensure that the financial ststements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevents'on and detection of fraud and other ifregularities. Audltor Each of the persons who is a trustee at the date of approval of this report ¢onfims that.. so far as they are aware, there is no relevant audit infomiation of which the charity's auditor is unaware,. and they have taken all steps that they ought to have taken as a trustee to make themselves aware of any relevant audit information and to estsblish that the chartty's auditor is aware of that infomiation. The trustees, annual report and the strategi¢ report were approved on ... on behalf of the board of trustees by: . and sned Cllr M Smith Trustee
Blackpool Citizens Advice Bureau Company Limitèd by Guarantee Independent Auditorfs Report to the Members of Blackpool Citizens Advice Bureau Year ended 31 March 2024 Oplnlon We have audited the financial statements of BlackpcM)I Cibzens Advice BuRau (the charity) for the year ended 31 March 2024 which comprise the statement of financial aCtiv.e$ (including income and expenditure accounll, statement of financial Fosition. statement of ¢ash flows and the related notes, In¢Suding a summary of sBJnificant a¢untIng policies. The finanal pOrting framework that has been applied in their preparation is applicable law and United Kingdom Awjunting Stsndards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republi¢ of Ireland (United Kin9dom Generalty Accepted Accounting Practicgl. In our opinion the financial statements- give a true al fair wew of the state of the chantys affaits as at 31 March 2024 and of I incoming resourees and application of resources, including its income and 8xpendiiure, for the year then ended,. have been Prop prepared in accordance United lfjngdom Generalty A¢¢epted Accounting PraGtice', have been prepared in accordance with the requirements of the Compantes Act 2006. Basls for opinion We conducted our audit in a¢¢ordance with Intemational Standards on Auditing IUK)1SSAs IUKII and applicable law. Our responsibilibes under those standards are further described in the auditorfs responsibilities for the audit of the financial statements seckn.on of our rep)rt. We are independent of the charity in accordance wth the eth1 requirements thal a relevant to our audit of the financial slalements in the UK. including the FRC'S Ethical Standard, and we have futfilled our other ethical responsibilits'es in accordance these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provhle a basis for our opink)n. Con¢lu8lons relatlng to golng concgrn In auditing the financiql statements. we have nClUded that the trustees. us8 of the going concem basis of a¢¢ounting in the preparation of the financial statements is appropriate. Based on the work we have perforned, we have not idenbfied any material un¢ertainties relats'ng to events or conditions thaL individually or collectively, may cast signfficant doubt on the charity's ability to continue as a going concern for a period of at least hvetve months from when the financial statements are authorised for issue. Our resF)onsibilitses and the restKJn$ibilities of the trustees Vth resFe¢t to going concem are described in the relevant sections of this reporL
Blackpool Citizens Advice Bureau Company Limited by Guarantee Independent Auditorfs Report to the Members of Blackpool Citizens Advice Bureau (condnu¢d) Year ended 31 March 2024 Other infomiation The other information ¢ompnses the infomlation included in the annual reF)Ort, other than the financial ststemenls and our auditorfs report thereon. The trustees are responsible for the other infomialion. Our opinion on the financial statements does not cover the other infomation and, except to the extent otherwise explicitty slated in our report, we do not express any form of assurance conclusion thereon. In connection with our audit of the financial statements. our responsibilty is lo read the other information and, in doin9 so, consider whethef the other infomiation is materially inconsistent with the financial statements or our knowledge obtsined in the audit or otherwise appears lo be materialty misslaled. If we identify such material inconsistencies or apparent material misststements, we are required to delemiine whether there is a materral misstatement in the financial slalements or a material misstatement of the other infomiation. If. based on the work we have perfomied. we conclude that there is a malerial misstatement of this other infonnation, we are required to report that fact. We have nothing to report in this regard. Opinlons on other matters prescribed by thè Companies A¢1 2006 In our opinion. based on the work undertaken in the course of the aud the information given in the trustees, report for the financial year for which the financial statements are prepared is consistent WTth the financial statements.. and the tnjstees, rewrt ha5 been prepared in accordance wtlh applicable legal quIrements. Matters on which we are requirod to report by pxcgptlon In the light of the knovledge and understanding of the ehanty and its environment obtained in the course of the audit, we have not identifi&J malerial misststements in the trustegs, reporL We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 qUIreS us to report lo you rf. in our opinion: adequate accounbng records have not been kept or retLEms adequate for our audit have not been re¢ewed from bran¢hes not visited by u5.. or the financial ststements are not in agreement th the accounting records and rerns., or certain disclosures of trustees, remuneralion 5pecrfied by law are Th)t made., or we have not received all the infomalion and explanations we require for our aud
Blackpool Citizens Advice Bureau Company Limitsd by Guarantee Independent Auditor's Report to the Membors of Blackpool Citizens Advice Bureau (continued) Year ended 31 March 2024 Responslbilities of trustees As explained more fully in the tTUStees' responsibilibes statemen( the trustees Iwho are also the directors for the purposes of company kw) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair wew, and for such intemal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financtal statements. the trustees are responsible for assessing the charitys ability to Continue as a going concem, disdosing. as applicable. matters reL3t&J to 90ing ¢oncem and using the going concern basis of accounting unless the trustees either intend to liquKlate the charity or to cease operations. or have no alIStsc altemative but to do so. Auditorf$ responslbllities for the audlt of the flnan¢lal statements Our objectives are to obtain reasonable assurance at¥JUt whether the finanual statements as a whole are free from material misstatement, whether due to fraud or error. and to issue an auditorfs report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance wtth ISAS {UKI wll ayS delecl a material misstatement when it exists. Misstratemenls can arise from fraud or error and are considered material rf, individually or in the aggregate, they could reasonabty be expected to in11uence the economic decisions of users taken on the basi5 of Ihese financial statements. Irregularities, including fraud, a instsnces of non-Mmplkance laws and regulations. We design procedures in line wth our resF)onsibilities. outlined above, to detect material misstatements in respect of irregularities, including fraud. The exient to which our procedures are capable of detecting irregularilies, including fraud is detailed below. Ihe 5enwy statutory auditc* ensured that the engagement team collectivety had the appropriate competence. capabilities and skills lo identify or reccNJnise non-compliance wth applicable laws and regulations., we identtfied the laws and regulations aPp1Kab to the company through discussion5 wth the directors and other management., ' we focused on spe¢tfic laws and regulatK)ns which we on$idered may have a direct material effeet on the financial statements or the operations of the ompany, induding the Companies Act 2006, the Charibes A¢t 2011, taxation kgislation and data protection, anb'_bribery, employment, environmentsl and health and safety legislation; ' we assessed the extent of complian¢e with the laws and regulations Klenb'fied above through making enquiries of management and inspecting legal corre$pondence.' and dentffied laws and regulation5 were Communicated within the audit team regularty and the team mained alert to instances of non- compliance throughout the audit. As part of an audit in accordan ISAS (UK). we exercise professional judgment and maintain professional scepb'cism throughout the audit. We also.. Identify and assess the risks of material misstatement of the financial slatements. whether due to fraud or etror. design and perfomi audit procedures reskK)nsive to those risks, and obtain audit evKlence that is Suffnt and appropriate to provide a basis for our opinion. The risk of not detecb'ng a material misstatement resulkn'ng from fraud is higher than for one resulting from error. as fraud may invofve collusion, forgery. intentional omissions, mi$represenlations. or the override of inlemal control. 10
Blackpool Citizens Advice Bureau Company Limlted by Guarantee Independent Auditor's Report to the Members of Blackpool Citizens Advice Bureau (conL(nu8dJ Year ended 31 March 2024 Obtain an understanding of intemal ¢ontrol relevant to the audr( in order to design audit procedures Ihat are appropriate in the ¢ircumstances. bul not for the purpose of expressing an opinion on the effeclNeness of the inlemal control. Evaluate the appropriatsness ol ac¢ounbng policies $1 and the reasonableness of accounb.ng esb'mates and related disclosures made by the trustees. Con¢lude on the appropriateness of the tfustees, use of the going concem basis of accounb'ng and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the charitys ability to continue as a going concern. If we Conclude that a material uncertainty exists, we are required to draw attention in our audilorfs report to the related disclosures in the financial statements or, if such disclosures are inadequate, lo modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our audilorfs report However. fvture events or cOndit)S may cause the charity to cease to continue as a going concem. Evaluate the overall presentation, stNcture and content of the financial statements, including the disclosures, and whether the financial statements represent the undedying transactions and events in a manner that a¢hieves fair presentation. We communicate with those charged govemance regarding, arnong other matters, the planned scope and liming of the audit and signfficant audit findings, including any signffir2nt deftciencies in intemal control that we identify during our aud Usg of our report This report is made SOlY to the charitys members, as a ty, in accordance wth Chapter 3 of Part 16 of the Companies Act 20C6. Our audit work has been undertaken so that we might stale to the chattty's member5 those matters we are required to state lo them in an auditorfs report and for no other purpose. To the fiJllest extent pernitted by kw, we do not aGcept or assume responsibility to anyone other than the charity and the charitys members as a body, for our audit work, for this report, or for the opinions we have formed. Jacqueline Hyde BA FCA {Senior Stabjtory Auditor) For and on behalf of John Potter & Harrison Chartered accountants & statutory auditor 1121114 Whilegate Drive Blackpool FY3 9XH 11
Blackpool Citizens Advlce Bureau Company Limited by Guarantse Statement of Financial Activities (including income and expenditure account) Year ended 31 PAarch 2024 2024 UnrestrKied ReStted funds funds Totsl funds Total fvnds 2023 Income and endowments Donations and legacies Investment income 194.836 8.226 203,C62 823,292 1,018,128 8,226 1,026,354 786,283 2,744 789,027 Total income 823,292 Expendituro Expenditure on Charitable actmlies Total oxpendlture 306.451 668.695 975,146 975,146 796,337 7.337 3C6.451 668.695 Ngt incomel(expendilur•l (103,389) 154,597 51,208 (7,3101 Transfer of allocated management and support costs 158.575 1158,575) Net movgmoDI In funds 55.186 (3,978) 51,208 (7,310) Reconciliatlon of funds Total funds brought fomard Total funds tarrled foard 540,480 595.666 107,312 647,792 699,000 655,102 647,7¥2 103.334 The statement of financial activities in¢ludes all gains and losses recojnised in the year. All income and expenditure derive from conts'nuing a¢tivrties. The notes on pag•s 15 to 28 fomj part of th•se financial $tatem•nts. 12
Blackpool Citizens Advice Bureau Company Limited by Guaranto0 Statement of Financial Position 31 March 2024 2024 2023 Flxed assets Tangible fixed assets 13 103.334 107.312 Current a88ets Debtors Cash at bank and in hand 14 52,232 646,713 698,945 65.816 627,863 693,679 Credltors.. amounts falllng due wlthln one year Other creditors including taxatEon and sock31 security Accruals and deferred income 15 13,865 89,414 103,279 9,434 143,765 153,199 540,480 647,792 Net current assets 595,666 Total assets le ¢urrgnt liabllltles 699,000 699,000 Nel assets 647.792 Funds of the charity Restricted ftjnds Unrestricted ftjnds 103,334 595,666 699,000 107,312 540,480 Total charity funds 18 647,792 an¢ial statements were approved by the ard of trustees and authorised for issue on , and are signed on behalf of the board by.. Cllr M Smith Trustee The notes on pages 15 to 28 fonn part ofthes• ffin•n¢ial statemen 13
Blackpool Citizens Advice Bureau Company Limited by Guarantse ststement of Cash Flows Year ended 31 March 2024 2024 2023 Cash flows from operatlng a¢tivi¢ie8 Nel incomellexpenditurel 51,208 17,310) Adjustments for. Depreciation of tsngible fixed assets Govemment grant income Other interest receivable and similar InMe A¢¢rued expensesllincomel 3,978 4.478 {3,0001 {2,7441 136,701) 18,2261 13,973 Ch8ng8s in." Trade and other debtors Trade and other creditors 13.584 {63.893} 10.624 16,894} 110,723 Cash generated from operatK)ns 58,552 Interest received 8,226 2,744 61,296 Net cash from operating a¢b'Ve$ 18,850 Cash flows from financing acliviti•s Government grant income Net cash from financing actNities 3,0 3,000 Net increase in cash and cash equivalents Cash and cash equlvalents at beglnnlng of year Cash and cash oquivalonts at end of year 18,850 627.863 64,296 563,567 646,713 627,863 The notes on paw 15 to 28 f¢>rni part ofthese financÈal stst•m•nts. 14
Blackpool Citizens Advice Bureau Company Llmitsd by Guarantse Notes to the Financlal Statements Year ended 31 March 2024 General informatlon The charity ts a public beneffit enb'ty and a private company limited by guarantee, registered in England and Wales and a registered charity in England and Wales. The address of the registered office is &10 Whitegate DrNe, Blackk)I. FY3 9AQ. Ststsment of compllance These financial statements have been ppared in compliance with FRS 102. The Financial Reporbng Standard applicable in the UK and the Republic of Ireland,, the Slalement of Recommended Practice applicable to charits.es preparing their accounts in accordance wilh the Finan¢ial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 (Charities SORP IFRS 1021} and the Companies Act 2006. Accountlftg policies Bas18 of prgparatson The financh31 statements have been prepared on the historical cost basis, as modified by Jhe valuation of rtain financial assets and liabilities and investsment properties Measu at fair value through income or expenditure_ The financial statements are pPared in steding, whh is the functional currency of the entity. Going concern There are no material uncertainties abjul the chaiitys ability lo Continue. Jtsdgoments and key sources of estlmation uncertalnty The preparation of the financial ststements requires management to make judgements, estimates and assumptions that affect the amounts reported. These estimates and judgements are continually reviewed and are based on experience and other fa¢tOTS. including expectab'ons of future evenl$ that are believed to be reasonable under the circumstsnces. Inc¢Jme tax The company is considered to pass the tests set out in Sch. 6, para. 1 of the Finan Act 2010 and thefore it m*ts the definition of a charitable company for UK corwration tax purposes. Accordingty, the company is potentially exempt from taxation in SpeCt of income or capital gains received wrthin categories covered by PL 11, Ch. 3 of the CorFX)ration Tax Act 2010 or s. 256 of the Taxation of Chargeable Gains Act 1992, to the extent that such income or gains are applied exclusively to charitable putposes. 15
Blackpool Citizens Advice Bureau Company Llmited by Guarantee Notes to the Financial Statements (conllnwdj Year ended 31 March 2024 Accounting policles (c¢Jndnu¥o) Fund accountlng Unrestricted funds are available for use at the disffttion of the trustees to further any of the charity's purFJoses. Designated funds are unrestrthd funds eaThaTked by the trustees for particular fure project or comrnitrnenL Restricted funds are subjected to restrictions on tr1r expenditure declared by th6 donor or through the terms of an appe, and fall into one of two sutrflasses: restricted income funds or endowment funds. 16
Blackpool Citizens Advice Bureau Company Limited by Guarant•• Notes to the Financlal Statements (conllnuedj Year ended 31 March 2024 Accountlng pollcles [lI1Ue) Incoming resources Voluntary income is received by way of donations and is included in full in the statement of Financial ActNities in the year in which it is red. Grants including grants for the purchase of fixed assets are recognSsed in full in the statement of Financial Actwities in the year in which the chanty is entsued to the income. Restricted fiJnds are to be used for specffic purposes laid down by the donor. EXndifv, which meets these criteria, is identified to the fund tojether wtth a fair allocation of management and support costs. DeSnated funds are donations and other income received or generated for the objects of the charity without further specffied purpose and are available as general funds. Unrestricted funds are donations aThJ other income receNed or generated for the ofy.ects of the charity without further specified purpose and are available as general funds. Restrt¢ted funds - Revenue fvnds Money and Pension serv (MaPS) Funding is provided to contribute towards the capital and revenue requirements associated vAth the provists of face to fa¢e debvmoney advice seryices. Ma¢millan To provide support for people living witti cancer. Children in Need Funding is obtained lo set up Young Cibzens Advi and SUPF4Jrt young people to access advice services. British Gas Energy Trust {BGEri To provide advice and assistsnce to members of the publi¢, particularly those who are disa¢fvantaged (disabled, young families. older people. people off grid, BAME groups) aimed at reducing and managing debt. maxirnising income. reducing fuel povety. and improving energy efficiency. Social Pres¢ribing Link Worker ISPLW) To provide personalised support to individuals. their families and carers to take control of their health and wellbeing, Iwe independentty and improve their health a¢cess and outcomes. National Lottery Communty Fund {TNLCF) To provide support to clients to complete welfare benefil fom)s and lo assist clients with appealing welfare benefit decision$. where appropriate. Also additional funds ITNLCF} provided to support the most vulnerable during Covhl by providing 1-2-1 support with food and reducing isolation. Changing Futu$ To ensure people facing Multi disadvantages are able to access timety financial advice as part 17
Blackpool Citizens Advice Bureau Company Limitsd by Guarantee Notgs to the Financial Statements (conllnu¢d) Year ended 31 March 2024 Accounting polici•s (conllnuod) of eaty intervention and recovery. Community Connectors To support people wrth eomptex heath needs to access se. Community Research and Engernent Netsvork To provide input and expertise to commun.ty research and engagement nebvork. VCFSE - Voluntary, Communty, Faith and Social Enterprise Sector Infrastructure Funding To help build capacity across the sector and enab VCFSE organisations to influence health and care decision making. Spring North bridge to home Funding lo help indNiduals being discharged from mentsl heamh wards access housing upon safe discharge. Communty Navigators Funding to connect people with support structures wthin publ seN¢es and the wider community. Blackpool Council Outreach (BC Outreach) To ensure peop wth mentsl health issues or those at risk are abbe to access timely financial advice as part of eaty intervention and recovery. Health Research Fundin9 is from the NIHR to fund the CEO to complete research into health inequalities. Spring North MHT Mental health supporL Restricted funds- Capital fvnds Communty fund Funding was provided inibalty to acquire and fit out the Whrtegate Drive premise5 of the organisalion. This property is restricted as set out in note 11 to these accounts. Further fijnding was receNed to enable the acquisttion of computer equipment and fijmiture to enable the team to train the advisory volunteers. 18
Blackpool Citizens Advice Bureau Company Limited by Guarantse Notss to the Financial Statements (CQfynuodJ Year ended 31 March 2024 Accounting pollcies (¢MUnu8d) Resources expended Costs of generating hjnds Costs of generats.ng funds includes all exFendIre directy lated to the incoming resources from acts"vilies for generating funds together with those costs associated with supporting these activities, including staff costs. Charitable activities expendrture Charitable activities expenditure iludeS all expenditufe direcuy related to the provision of advisory services under the objects of the charity together with those costs associated wth supporting these a¢tsvitses. including staff, establishment and other ovethead cost. These support costs are Sho separately bmthin the notes to these accounts. Governance costs These are the costs associated with the govemance arrangernents of the charity which relate to the general running of the charity as opposed to those eosts associated with fundraising or Charitable activity. These costs will nomalty include audi[ legal advice for Iruslees and costs associated with constitutional and statutory requirements. Irrecoverable VAT Irrecoverable VAT is charged against the category of resources expended for which il was incurred. Pension costs The company operates a defined contribution pension scheme for employees. The assets of the scheme are held separatety from those of the charity. The annual contributions payable are charged to the Statement of Financial A¢tivtti"es. Operaling leases Lease payments are recognised as an expense over the lease term on a straight-line basis. The aggregate benefit of lease InntiveS ts recognised as a reduction to expense over the lease term, on a straight-line basis. Tangible assets Tangible assets are initialty recorded at cost. and subsequently stated at cost less any accumulated depreciation and impaiftnent losses. Any tangible assets carried al revalued amounts are recorded at the fair value at the dale of revaluats.on less any subsequent accumulated depreciation and subsequent accumulated impairment bsses. An increase in the carying amount of an asset as a result of a revaluab"on, is recognised in other recognised gains and losses, it verSeS a charge for impaiment that has previously been recognised as expenditure within the statement of ffinancial aCti¥e$. A decrease in the carrying amount of an asset as a result of revaluation, is recognised in other recognised gains and losses, except to which it offsets any previous reValuatn gain. in which case the loss is shown within other recognised gains and losses on the statement of financial activib"es. 19
Blackpool Citizens Advice Bureau Company Limitsd by Guarantee Notes to the Financial Statsments {condn4rtdJ Year ended 31 March 2024 AG¢ountlng policies (conlthuq¢Q Depreclation Depwiation is calculated so as to write off the cost or valuation of an a5seL less its residual value, over the useful economi¢ lrfe of that asset as follows: Freehold property Fixtures and fittings 2% straight line 20% straHJht line Impalment of fixed assots A review for indicators of impainnent is carried out at each reporting date, with the recoverab amount being estimated where such indi¢atots exist. Where the caryng value exeeeds the recoverable amount, the asset is impaired accx)rdingty. PrKJr impaiments are also reviewed for possible reversal at each reportlng date. For the purposes of impainnent tesb"ng, when it is tN)ssibk to estimate the recoverable amount of an individual asseL an estimate is made of the recoverable amount of the cash- generating unit to which the asset belongs. The cash-generating unit is the smallest identifiable group of assets that includes the asset and generates eash inflows that largely independent of the cash inflows from other assets or groups of assets. Government grants Govemment grants are recognised at the fair value of the asset reiVed or receNable. Grants are not recognised until there is reasonab assurance that the chatbty will comply with the ¢dit}n5 attaching to them and the grants will be 1Ved. Where the grant does not impose specified future perfomiance4elated condibon$ on the recipient, it is recognised in income when the grant proceeds are re¢ewed or receivable. Where the grant does impose specified fvture perf0mlancreIated conditions on the reoipient. it is recognised in income only when the perfomanCe-laIed condrb.ons have been met. Where grants received are pl)r to satisng the venue recc*3ntiion criteria, they are recognised as a liability 20
Blackpool Citizens Advice Bureau Company Limitsd by Guarantee Not88 to the Flnancial Statements (¢oniinu8dJ Year ended 31 March 2024 Accountlng policles (conllnu¢d) Financlal instruments A financial asset or a financial liability is recognised only wthen the charity be¢ome5 a paty to the ¢ontractual provisions of the instrument Basic financial instruments are initialty recognised at the am(xJnt receivable or payable including any related transaction costs, unless the arrangement consb"tules a financing transaction, where it is recognised at the present value of the future payments discounted at a market rate of interest for a similar debt instrument. Currenl assets and current liabilib.es are subsequentfy measured at the cash or other considerabon expected to be paid or received and not discounted. Debt inslruments are subsequentty measured at amorbsed cost. other financial instruments are initially recognised at fair value. unless payment for an asset is deferred beyond nomial business temis or financed at a rate of interest that is not a market rate, in which case the asset is rneasured at the present value of the future payments dis¢ounted at a market rate of interest for a similar debt instrumenL other financial instruments are subsequenty measured at fair valLSe, wtth any changes recognised in profit or loss, with the exception of hedging instruments in a designated hedging relatsonship (see hedge accounting polrcyl. Financial assets that are rneasured at cost or amortised cost are revwed for objethe evidence of impaimient at the end of each reporhng dale. If there is objective evidents of impaimient, an impairment loss is recognised under the appropriate heading in the statement of financial aclivib'es in which the inits'al gain was recognised. For all equity instruments regardless of swJnifican¢e, and other financial assets that are individually significant, these are assessed individually for impaifment. Other financral assets are either assessed individually or grouped on the basis of similar credit risk characterisltcs. Any reversals of Impairment are re¢ognised immediatety, to the extent that the reversal does not result in a carrying amount of the financial asset that ex¢eeds what the carrying amount would have been had the impairment not prevKsusty t*en recognised. Limited by guarantoe The charity is a ¢ornpany limf(ed by guarantee. The members of the company are the trustees. In the event of the charity being Wnd up. the liability in SpeCt of the guarantee is limited to £1 per member ofthe charity. 21
Blackpool Citizens Advice Bureau Company Limited by Guarantse Notes to the Financial Statements (conllnu•o) Year ended 31 March 2024 Donatlons and legacles Unrestricted Restricted Totsl Funds Funds Funds 2024 Donations Donations 3,556 3,556 Grants Blackpool Clinical CommissToning Groupnnlegrated Care Board Money and Pensions Service IMaPS) Cadent Macmillan Children in Need British Gas Energy Trust Social Prescribing Link Worker The National Lottery Community Fund ffNLCF) Changing Futures Community Connectors JJ Charitable Trust Communty Research & Engagement neMDrk ICORENI Voluntsry Community Faith and Social Enterprise Bridge to Home Community Navtgalors Blackpool Council Hea5th Research {NIHRI Spring North MHT Other Income Covid Supp)rt Grants 142.311 142,311 111,720 31,079 23,431 111,720 31.079 23.431 81.428 228.227 10,324 31.250 10.¢x)O 81,428 228,227 10.324 31,250 10,000 10,500 16,666 35.000 25,0 161,946 2,999 50,000 24.801 10,500 16,666 35.000 25,000 161,946 2,999 50.000 42,691 17,890 194.836 823,292 1.018,128 Unreststed Funds Restricted Total Funds Funds 2023 Donations Donations 683 22
Blackpool Citizens Advice Bureau Company Limited by Guarantee Notss to the Financial Statsments f¢ontsnu Year ended 31 March 2024 Donations ondlogacies {conUnu UnstrICted Funds Restricted Total Funds Fund5 2023 Grants Blackpool Clinical Commissioning Groupllntegrated Care Board Money and Pensions Service IMaPS) Cadent Macmillan Children in Need British Gas Energy Trust Social Prescribing Link Worker The National Lottery Communty Fund ITNLCF) Changing Futures Community Connectors JJ Charitable Trust Communty Research & Engagement netsvork {CORENI Voluntary Community Faith and Social Enterprise Bridge lo Home Community Navigators Blackpool Council Health Research INIHRI Spring North MHT Other Income Covid Support Grants 142.310 142,310 108,973 108,973 11.616 71.208 200,078 32.338 25,000 28,000 11,616 71.208 200.078 32,338 25,000 28,000 5.000 5,OCNJ 7.000 22,917 7,000 22,917 72,646 31,566 72,646 31,566 14,760 3.000 9.188 23,948 3.000 165,753 620,530 786,283 Inve8tment in¢ome Unrestricted Total Funds Unrestricted Total Funds Funds 2024 Funds 2023 Bank interest receivable 8,226 8,226 2,744 2.744 23
Blackpool Citlzens Advice Bureau Company Limited by Guarantee Notes to the Financial Statsments (condnuod) Year ended 31 March 2024 EXpendIr0 on charltable actfvltles by fund typ• Unrestricted Funds Restricted Totsl Funds Funds 2024 Charitable activities Support costs 298,950 7,501 668,695 967,645 7,501 975,146 3[.451 668.695 Unrestncted Funds Restricted Totsl Funds Funds 2023 Charitable activities Support costs 249,093 6,293 255,386 540.921 30 790,014 ,323 796.337 540,9SI Expenditure on charftable actlvltie8 by actlvlty typo Actsvibes undertaken Grant funding directty of acti¥e$ Supwjrt costs Tolal funds 2024 Total fund 2023 Charitsble acb'vits'e$ Govemance costs 915,565 52.080 967,645 7.501 790,014 6,323 796,337 7.501 915,565 52.080 7.501 975.146 Not in¢omel{expendityre) Net incomel{expenditure) is stated after chargingl(¢rediting}: 2024 2023 Depreciathjn of tangibk fixed assets 3,978 4,478 10. Auditors romuneralion 2024 2023 Fees payable for the audit of the financial statements 4.000 4,000 11. Staff costs
Blackpool Citizens Advice Bureau Company Limited by Guarantee Notes to the Financial Statements (conlTnu Year ended 31 March 2024 11. Staff costs (contlnued) The average head count of employees during the year was 28 {2023'. 241. The average number of full-time equivalent employees during the year is analysed as follows= 2024 2023 No. Number of Organisation administrative support staff Number of management staff Number of advice service l training managers Number of research and campaign worker5 Number of advice session supervisors Number of 0lrtreh caseworkers Number of debt l energy advistsrs Number of sctial prescribing link workers Number of welfare benefit advisor5 28 24 The charity considers ils key management personnel comprise the trustees, chief execub've officer and the financial manager. The total employment beneffts including employer pension ontributnS of the key management ttrsonal was £106.116 {2023'. £76,723). No employee recewed employee benefrts of mre than £60,000 during the year12023'. Nill. 12. Trustee remunerntion and expenses No trustees nor any persons connected with them have received any remunerab'on from the charity. The charity has not paid any expenses incurred by the trustees for seNi¢es provided to the charity12023 £NILI. 13. Tanglble fixed ass•ts Freehold Fixtures and propety ffttings Totsl Cost At 1 Aprll 2023 and 31 March 2024 Depreciation At 1 April 2023 Charge for the year At 31 March 2024 198.907 144,938 343.845 91,595 3,978 144,938 236,533 3,978 95.573 144,938 240,511 Carrying amount At 31 March 2024 103.334 103.334 At 31 March 2023 107.312 107,312 25
Blackpool Citizens Advice Bureau Company Limited by Guarantee Notss to the Financial Statsments (Con11nd) Year ended 31 March 2024 13. Tangible 16xed assets (continu Fixed assets acquired via a grant from the national Lottery Committee being the freehold property {£198,907 cost, £95,573 depreciabonl and fixtures and ffttings, (£74,663 cost, £74,663 depreciation) are restricted in that the organisation may not diswse of these assets wrthout prior written permission of the Board, nor use them as secunty for a loan or any other financial purpose. 14. Debtorn 2024 2023 Prepayments 2nd accrued income Accrued income Other debtors 4,142 46,043 2,047 52,232 3,187 51,475 11.154 65,816 15. Other creditors including taxation and $oclal security falling duè wlthln one y8ar 2024 2023 So¢ial securty and other taxes Other creditors 12,622 1.243 6,271 3,163 13,865 9,434 16. Deferrgd incom8 2024 2023 Amount deferred in year 61,318 129,642 17. Government grants The amounts recognised in the financial statements for govemment grants are as follows.. 2024 2023 Recognised in income from donations and legacies." Govemment grants income 3,000 26
Blackpool Citizens Advice Bureau Company Limited by Guarantee Notes to the Financial Statements (continu Year ended 31 March 2024 18. Anatysis of ¢haritable funds Unrestrlcted funds At 31 March 202 At 1 April 2023 Income Expenditure Transfers General funds Designated Fund 493.092 47,388 540,480 203.2 13C6.4511 158,575 548,278 47,388 203,062 {306,451} 158,575 595,666 At 31 March 202 At 1 April 2022 Income Expenditure Transfers General funds Designated Fund 457.812 86,000 168,497 1255,386) 122.169 {38,612) 83,557 493,092 47,388 540,480 543.812 168,497 (255,386) Restrlcted funds At 31 March 202 At 1 April 2023 In¢ome Expenditure Transfers Restricted Fund 107.312 823.292 {668,695) 1158,5751 103.334 Al 31 March 202 At 1 Awil 2022 Income Expenditu Transfers Restricted Fund 111.290 620.530 (540.951) 183.5571 107,312
Blackpool Citizens Advice Bureau Company Limited by Guarantse Notes to thg Financial Ststements {c¢In Year ended 31 March 2024 19. Analysb of net assets botween funds Unrestricted Funds ReStrted Totsl Fundg Funds 2024 Tangible fixed assets Current assets Creditofs less than 1 year Net assets 103,334 85,414 185,4141 103,334 103,334 698.945 1103,279} 699,000 613.531 (17,865) 595.666 Unresth¢ted Funds Restricted Totsl Funds Funds 2023 Tangible fixed assets Current assets Cr&Jitors less than 1 year Net assets 107,312 564,037 129,642 123,55n 1129,642) 540,480 107,312 107,312 693,679 1153,1991 647,792 20. Anatysls of changes in net debt At At 1 Apr 2023 Cash flows 31 Mar 2024 Cash at bank and in hand 627.863 18,850 646.713 21. Operating l•aso ¢ommitments The total fvture minimum lease payments under non-cancellabl8 operabng leases are as follows.. 2024 2023 Not later than 1 year Later than 1 year and not later than 5 years 9.275 19,328 28,603 8,615 28,603 37,218 22. Relaled partles No trustees nor any persons connected with them have receNed any remuneration from the charity. The charity has not paid any extenses incurred by the trustees for services provided to the charty12023 £Nil).
Blackpool Citizens Advice Bureau Company Limitsd by Guarantee Management Information Year ended 31 March 2024 The followlng pages do not forni part of the financial Statements. 29
Blackpool Citizens Advice Bureau Company Llmited by Guarants• Detailed Statsment of Financial Activities Year ended 31 March 2024 2024 2023 Income and endowments Donations and18ga¢ies Oonations Blackpool Clinical CommissnIng Groupllnle9rated Care Board Money and PensKins SeN¢e IMaPS} Cadent Macmillan Children in Need British Gas Energy Trust Social Prescribing Link Worker The National Lottery Communty Fund (fNLCF) Changing Futures Communty Connectors JJ Charitable Trust Community Research & Engagement network {COREN) Voluntary Communty Farth and knial Enterprise Bridge lo Home Community Navtgators Blackpool Council Health Research INIHRI Spring North MHT other Income Covid Support Grant$ 3.556 142.311 111,720 31,079 23.431 683 142,310 108,973 11,616 71.208 200.078 32,338 25,000 28,000 5,000 7,000 22,917 81,428 228,227 10.324 31,250 10,CH)O 10,5C 16,666 35.0 25,000 161,946 2,999 so,000 42,691 72,646 31,566 23,948 3,000 1.018,128 786,283 Investment Incorne Bank interest receivable 8,226 2,744 Total Incorne 1.026,354 789,027 30
Blackpool Citizens Advice Bureau Company Limited by Guarantse Detalled Slatement of Financial Activilies (continue Year ended 31 March 2024 2024 2023 Expenditure Expenditure on charitable activities Wages and salaries Redundancy Employeff s national insurance Employer's tEnsion contributior Premises costs Other establishment Other motorftravel costs Legal and professional fees Other Offi costs Depreciation Covid support grants Grants to clients Irrecoverable VAT 608,479 13.260 44,786 10,842 46,365 6,796 12.632 109,143 53,168 3,978 489,955 37,476 8,639 53,703 10,556 15,780 68,679 55,336 4,478 3,CQO 36,794 11.941 52.080 13,617 975,146 796.337 Total oxpendilure 975,146 796,337 Net incomel(expenditure) 61,208 (7,310) 31