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|Contents|||
|---|---|---|
|LEGAL AND ADMINISTRATIVE<br>INFORMATION ..|||
|CHAIR'S STATEMENT|||
|CONTENTS.|||
|STATEMENT OF TRUSTEES' RESPONSIBILITIES.|||
|REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2023.....|||
|A WELL LED CHARITY.|||
|OBJEGTlvEs, PRINGIPAL AGTlvlTY AND PUBUC BENEFD|.|.7|
|GOVERNING<br>DOCUMENT ..||.7|
|ORGANISATIONAL<br>GOVERNANCE<br>AND STRUCTURE.||.7|
|STRATEGIC AIMS AND PLANS .||.8|
|CHARITY VAI UES .||.8|
|KEY PERFORMANCE<br>INDICATORS ..||.8|
|RISK MANAGEIIIIENT .||.10|
|RISKAPPETITE||.10|
|AUDITORS..||.10|
|ACTIVITIES, ACHIEVEMENTS<br>AND FUTURE PLANS. .|||
|EMPOWERING<br>OLDER PEOPLE TO LIVE WELL AND AGE WELL....|||
|FINANCIAL<br>HEALTH AND BUSINESS RESILIENCE||.30|
|SAFE AND RESPONSIBLE.||.33|
|ENVIRONMENTAL<br>RESPONSIBILITY.||.36|
|APPROPRIATE<br>OPERATIONAL SITESAND BUILDINGS..||.37|
|OUR PEOPLE.||.38|
|CUSTOMER RELATIONS.|||
|INDEPENDENT<br>AUDITOR'8 REPORT||..42|





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|~|Adaptable|~|Honourable|
|---|---|---|---|
|~|Compassionate|~|Outrageous|
|~|Enterprising|~|Progressive|
|~|Exploring|||



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|YEAR|FZE PAYfyIENT|SOURCE|
|---|---|---|
||Pub//c|Pnvate|
|2022/23|47'/o'|53'/0|
|2021/22|46'/0|54'/0|
|2020/21|39'/0|61'/o|
|2019/20|42'/o|580/0|
|2018/19|70'/0|31'/o|
|2017/18|84'/0|16'/o|





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|Reverlue per Employee||E p'er<br>Efhployee/Annum|Eper<br>Employee/Month|
|---|---|---|---|
|With Home Help||29,209|2,434|
|After Home Help closure||34,208|2,850|
|Budget 2022/23 post day care|& Core savings|63,196|5,266|
|Actual 2022/2023||44,865|3,739|
|Budget 2023/24||45,662|3,805|



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||Veer. .|Year|Year|
|---|---|---|---|
|Investment|2022/23|2021/22|2020/21|
|StJames's Place|f262,698|F264,157|8247,176|





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||||Unrestricted|Restricted|Total|Unrestricted|Restricted|Total|
|---|---|---|---|---|---|---|---|---|
||||funds|funds||funds|funds||
||||2023|2023|2023|2022|2022|2022|
|||Notes|6|E|f|f|f|6|
|Income and endowments||from:|||||||
|Donations<br>and legacies||3|69,158|73,871|143,029|154,679|62,469|217,148|
|Charitable<br>activities||4|891,142||891,142|1,235,955||1,235,955|
|Other trading<br>activities||5|1,210,149||1,210,149|1,017,288||1,017,288|
|Investments||6|385||385|17||17|
|Other income||7||||10,000||10,000|
|Total income|||2,170,834|73,871|2,244,705|2,417,939|62,469|2,480,408|
|Expenditure<br>on:|||||||||
|Raising funds||8|1,214,563||1,214,563|1,178,635||1,178,635|
|Charitable<br>activities||9|886,990|44,600|931,590|1,364,897|13,954|1,378,851|
|Other expenditure||13|13,502||13,502||||
|Total expenditure|||2,115,055|44,600|2,159,655|2,543,532|13,954|2,557,486|
|Net gains/(losses)|on||||||||
|investments||14|(1,459)||(1,459)|16,980||16,980|
|Net Income/(expenditure)|||54,320|29,271|83,591|(108,613)|48,515|(60,098)|
|Transfers<br>between|||||||||
|funds||||||269,856|(269,856)||
|Net movement<br>in|||||||||
|funds|||54,320|29,271|83,591|161,243|(221,341)|(60,098)|
|Reconciliation<br>of|funds:||||||||
|Fund balances at 1 April||2022|1,282,677|282,268|1,M4,945|1,121,434|503,609|1,625,043|
|Fund balances at|31 March||||||||
|2023|||1,336,997|311,539|1,648,536|1,282,677|282,268|1,564,945|





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|||||2023||2022||
|---|---|---|---|---|---|---|---|
||||Notes|E||E||
|Fixed assets||||||||
|Tangible assets|||16||787,989||841,557|
|Investments|||17||262,698||264,157|
||||||1,050,687||1,105,714|
|Current assets||||||||
|Stocks|||18|7,078||3,825||
|Debtors|||19|131,257||129,548||
|Cash at bank and in|hand|||628,960||481,128||
|||||767,295||614,501||
|Creditors: amounts|falling|due within|21|||||
|one year||||138,504||93,991||
|Net current assets|||||628,791||520,510|
|Total assets less current liabilities|||||1,679,478||1,626,224|
|Creditors: amounts|falling|due after||||||
|more than one year|||22||(30,942)||(61,279)|
|Net assets|||||1,648,536||1,564,945|
|The funds ofthe charity||||||||
|Restricted income funds|||23||311,539||282,268|
|Unrestricted<br>funds|||||1,336,997||1,282,677|
||||||1,648,536||1,564,945|






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|||||2023||2022||
|---|---|---|---|---|---|---|---|
||||Notes|E|E|E||
|Cash flows from operating|activities|||||||
|Cash generated<br>from/(absorbed<br>by)|||28|||||
|operations|||||220,783||(13,700)|
|Investing<br>activities||||||||
|Purchase of tangible fixed assets||||(50,026)||(458,942)||
|Proceeds from disposal oftangible||fixed||||||
|assets||||5,000||244,999||
|Investment<br>income received||||385||17||
|Net cash used in investing|activities||||(44,641)||(213,926)|
|Financing<br>activities||||||||
|Repayment<br>ofbank loans||||(28,310)||(51,386)||
|Net cash used in financing|activities||||(28,310)||(51,386)|
|Net increase/(decrease)<br>in|cash|and cash||||||
|equivalents|||||147,832||(279,012)|
|Cash and cash equivalents|at beginning||ofyear||481,128||760,140|
|Cash and cash equivalents|at end of||year||628,960||481,128|





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|||||Unrestricted|Unrestricted|RestrIcted|Total|Unrestricted|Restricted|Total|
|---|---|---|---|---|---|---|---|---|---|---|
||||||funds|funds||funds|funds||
||||||2023f|2023<br>f.|2023<br>f|2022<br>f|2022<br>f|2022f|
|Donations<br>and|||gifts||69,158|73,871|143,029|133,500|62,469|195,969|
|Legacies receivable||||||||21,179||21,179|
||||||69,158|73,871|143,029|154,679|62,469|217,148|
|Income|from||charitable|activities|||||||
||||||||||2023|2022|
||||||||||f|f|
|Contract|income||||||||365,761|409,534|
|Service charges|||||||||426,423|631,199|
|Grants|||||||||98,958|195,222|
||||||||||891,142|1,235,955|
|Analysis|by|fund|||||||||
|Unrestricted||funds|||||||891,142|1,235,955|
|Income|from||other trading||activities||||||
|||||||||Unrestricted||Unrestricted|
||||||||||funds|funds|
||||||||||2023|2022|
||||||||||f|f|
|Rental income|||||||||5,520|3,660|
|General|fundraising||||||||30,420|5,312|
|Merchandise||income|||||||1,148,092|942,245|
|Miscellaneous|||income||||||26,117|66,071|
|Other trading|||activities||||||1,210,149|1,017,288|



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||||||Unrestricted|Unrestricted|
|---|---|---|---|---|---|---|
||||||funds|funds|
||||||2023|2022|
||||||E|E|
||Interest on|cash|deposits||385|17|
|7|Other Income||||||
||||||Unrestricted|Unrestricted|
||||||funds|funds|
||||||2023|2022|
||||||E|E|
||Net gain on|disposal of tangible||fixed assets||10,000|
|8|Expenditure|on|raising funds||||
||||||Unrestricted|Unrestricted|
||||||funds|funds|
||||||2023|2022|
||||||E|E|
||Fundraising|and|publicity||||
||Other fundraising||costs||362,547|433,212|
||Staff costs||||499,033|402,820|
||Depreciation|and|Impairment||75,690|61,765|
||||||937,270|897,797|
||Trading costs||||||
||Support costs||||277,293|280,838|
||Total costs||||1,214,563|1,178,635|





||||Tl0|||W<br>CI|||||||||(0<br>IA<br>C(l|(3|f||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
||||||||||||||||LA||||||||
||||||||||||||||CI|GI|||||||
||||'0<br>C <br>IG|0/I<br> C<br> '0||4I<br>(0<br>Ol|||||||||CI<br>IA<br>f|I|IA0||||||
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|||||||CLI|||||||||CI||||||||
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||||Xl0|||4l<br>GI<br>CI<br>(Lf|O<br>I|Ol<br>CD|OI<br>CO <br>Ol<br>IA|CLI<br>CLI<br> X~<br>Ol<br>CLI<br>CLI Gl||CD|CO<br>I- <br>g|LO<br> Kl<br>IA||CO0<br>IA|O<br>CLI<br> O|CI<br>CD<br>LA<br>GI<br>DI||0<br>CD <br>CD|0<br> O<br> (0||
||||'0 <br>(G <br>g <br>Gl|Cl<br>C<br> '(D<br> Xl<br>(D||W<br>CI<br>(Ll|CO <br>CO<br>CO<br>I<br>GI|O <br>CLI <br>IA<br>CLI|(0<br> O<br>LA|CO <br>Ol <br>I<br>GI|O<br> (0<br>CD<br> 0|(D <br>CLI|O<br>CD/<br>(D<br>IA|||CLI<br>0<br>I<br>OI|OI<br>LA<br>(0|||CO <br>(LI<br>CD <br>CLI|0<br> (0||
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|ZI-Z0||||||CV|||||||||CI|CI||||(0|CO<br>CLI||
|O|||||||||||||||||||||||
|IoI-Z||||||||||||||0|||||||||
|IU<br>UI<br>l~I-<br>V)|O|||||||||||||GfN2<br>(G0/0<br>CL||0|(II<br> 0C||||||
|OZ<br>IUxI-0I-<br>V)<br>IUI-0Z|lU<br>CI<br>CI<br>UI<br>0|'CG'5<br>CI0|||||(/(<br>8 <br>lA|CL<br>E<br>C0<br>GG<br> '(I<br>0<br> 8|IG<br>8|N<br>8<br>Gl|N<br>GlN'E|C0<br>C<br>Ol<br>C<br> 8|8<br>'5<br>CL<br>a<br>(G<br>Sg<br>CO<br>C9|||GI<br>Gl0<br>G(<br>C<br>N<br>Ny<br>~ 8<br>88<br>(G<br>g E<br>O. 50<br>N<br>CD<br>0 0<br>(D<br>Gl<br>Gl<br>Gl<br>(0 (0|||0<br>N<br>C<br>c(|N<br>C<br>C<br>0|t/I13<br>'SN<br>GI<br> Cf.'||





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|Support costs allo|cated to activities|||
|---|---|---|---|
|||2023f|2022<br>f|
|Staff costs||419,469|511,174|
|Administrative<br>costs||152,919|82,016|
|Premises costs||18,634|29,205|
|Other staff and volunteer costs||12,674||
|Governance<br>costs||38,924|22,038|
|||642,620|644,433|
|Analysed<br>between:||||
|Fundraising||277,293|280,838|
|Older people's services||113,552|138,110|
|Day care/Dementia|services|148,593|174,163|
|Health and wellbeing||103,182|51,322|
|||642,620|644,433|



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|The average|monthly<br>number ofemployees<br>during t|he year was:||
|---|---|---|---|
|||2023|2022|
|||Number|Number|
|||57|79|
|Employment|costs|2023|2022|
|||f|f|
|Wages and|salaries|1,289,448|1,708,813|



|is as foll|ow|<br>s:|||
|---|---|---|---|---|
||||2023|2022|
||||Number|Number|
|f70,001|to|f80,000|||





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|13|Other expenditure||||
|---|---|---|---|---|
||||Unrestricted|Unrestricted|
||||funds|funds|
||||2023|2022|
||||6|6|
||Net loss on disposal oftamgible|Rxed assets|13,502||
||||13,502||
|14|Gains and losses on Investments||||



|Gains and|los|ses on Investments|||
|---|---|---|---|---|
||||Unrestricted|Unrestricted|
||||funds|funds|
||||2023|2022|
|Gains/(losses)||arising on:|6|E|
|Revaluation|of|investments|(1,459)|16,980|



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|16|Tangible|fixed assets|fixed assets|||||||
|---|---|---|---|---|---|---|---|---|---|
||||||Freehold|Short|Fixtures and|Motet'|Total|
||||||property|leasehold|fittings|vehicles||
||||||f|f|f|f||
||Cost|||||||||
||At 1 April|2022|||595,694|357,182|94,617|53,069|1,100,562|
||Additions||||7,592|660|41,774||50,026|
||Disposals|||||||(27,492)|(27,492)|
||At 31 March||2023||603,286|357,842|136,391|25,577|1,123,096|
||Depreciation||and impairment|||||||
||At 1 April|2022||||161,841|67,325|29,840|259,006|
||Depreciation||charged|in the year|1,176|65,054|14,134|4,727|85,091|
||Eliminated|in|respect ofdisposals|||||(8,990)|(8,990)|
||At 31 March||2023||1,176|226,895|81,459|25,577|335,107|
||Carrying|amount||||||||
||At 31 March||2023||602,110|130,947|54,932||787,989|
||At 31 March||2022||595,694|195,341|27,293|23,229|841,557|



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|||||Listed|
|---|---|---|---|---|
|||||investments|
|||||f|
||Cost or|valuation|||
||At 1 April|2022||264,157|
||Valuation|changes||(1,459)|
||At 31 March 2023|||262,698|
||Carrying|amount|||
||At 31 March 2023|||262,698|
||At 31 March 2022|||264,157|
|18|Stocks||||
||||2023|2022|
||||f|f|
||Finished|goods and goods for resale|7,078|3,825|





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|19|Debtors|||||||
|---|---|---|---|---|---|---|---|
|||||||2023|2022|
||Amounts<br>falling due||within|one year:||5|6|
||Trade debtors|||||35,206|61,971|
||Prepayments|and accrued income||||98,051|67,577|
|||||||131,257|129,548|
|20|Loans and overdrafts|||||||
|||||||2023f|2022<br>6|
||Bank loans|||||61,110|89,420|
||Payable within|one year||||30,168|28,141|
||Payable after|one year||||30,942|61,279|
|21|Creditors: amounts||falling|due within one year||||
||||||Notes|2023<br>5|2022f|
||Bank loans||||20|30,168|28,141|
||Other taxation|and social security||||218|13,827|
||Trade creditors|||||37,047|18,454|
||Other creditors|||||5,024|8,876|
||Accruals and|deferred|income|||66,047|24,693|
|||||||138,504|93,991|
|22|Creditors: amounts||falling|due after more than one year||||
|||||||2023|2022|
||||||Notes|6||
||Bankloans||||20|30,942|61,279|



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|s as to how|they may be us|ed.|||
|---|---|---|---|---|
|At 1 April|Incoming|Resources|Transfers|At 31 March|
|2022<br>f|resources<br>6|expended<br>f|5|2023<br>f|
|282,268|73,871|(44,600)||311,539|





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|Previous|year:|At 1 April|Incoming|Resources|Transfers|At 31 March|
|---|---|---|---|---|---|---|
|||2021<br>E|resourcesf|expendedf|E|2022<br>E|
|||503,609|62,469|(13,954)|(269,856)|282,268|



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|||At 1 April|incoming|Resources|Transfers|Gains and|At 31 March|
|---|---|---|---|---|---|---|---|
|||2022<br>E|resources<br>f|expended<br>E|f|losses<br>f|2023<br>E|
|Freehold||||||||
|Property<br>Fund||569,864|33,421||||603,285|
|Leasehold||||||||
|Property<br>Fund||195,342||(64,533)|||130,809|
|IT upgrade|fund|6,500|||10,000||16,500|
|Redundancy||||||||
|and extended||||||||
|notice||||||||
|contingency||120,000|||||120,000|
|New retail||||||||
|opportunity|||||280,000||280,000|
|General funds||390,971|2,137,413|(2,050,522)|(290,000)|(1,459)|186,403|
|||1,282,677|2,170,834|(2,115,055)||(1,459)|1,336,997|
|Previous year:||At 1 April|Incoming|Resources|Transfers|Gains and|At 31 March|
|||2021<br>E|resourcesf|expended<br>E||losses<br>E|2022<br>f|
|Freehold||||||||
|Property<br>Fund||465,000|104,864|(255,356)|255,356||569,864|
|Leasehold||||||||
|Property<br>Fund||178,752|||16,590||195,342|
|IT upgrade|fund|6,500|||||6,500|
|Redundancy||||||||
|and extended||||||||
|notice||||||||
|contingency||120,000|||||120,000|
|General funds||351,182|2,313,075|(2,288,176)|(2,090)|16,980|390,971|
|||1,121,434|2,417,939|(2,543,532)|269,856|16,980|1,282,677|





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|Analysts|of net assets between funds|||||
|---|---|---|---|---|---|
||||Unrestricted|Restricted|Total|
||||funds|funds||
||||2023|2023|2023|
||||E|E|E|
|Fund balances at 31 March 2023 are represented||by:||||
|Tangible|assets||787,989||787,989|
|Investments|||262,698||262,698|
|Current|assets/(liabilities)||317,252|311,539|628,791|
|Long term liabilities|||(30,942)||(30,942)|
||||1,336,997|311,539|1,848,536|
||||Unrestricted|Restricted|Total|
||||funds|funds||
||||2022|2022|2022|
||||E|E|E|
|Fund balances at 31 INarch 2022 are represented||by:||||
|Tangible|assets||841,557||841,557|
|Investments|||264,157||264,157|
|Current|assets/giabilities)||238,242|282,268|520,510|
|Long term liabilities|||(61,279)||(61,279)|
||||1,282,677|282,288|1,564,945|



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||2023|2022|
|---|---|---|
||E|E|
|Within one year|183,000|183,000|
|Between two and five years|480,585|480,585|
|In overflve years|349,710|398,750|
||1,013,295|1,062,335|



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||There were no disclosable<br>related|There were no disclosable<br>related|party|transactions|transactions|during|during|the|year (2022 —none).|||
|---|---|---|---|---|---|---|---|---|---|---|---|
|28|Cash generated<br>from|operations||||||||2023<br>f|2022<br>f|
||Surplus/(deficit)<br>for the|year||||||||83,591|(60,098)|
||Adjustments<br>for:|||||||||||
||Investment<br>income recognised<br>in statement||||offinancial||activities|||(385)|(17)|
||Loss/(gain)<br>on disposal|oftangible|fixed|assets||||||13,502|(10,000)|
||Fair value gains and losses on investments|||||||||1,459|(16,980)|
||Depreciation<br>and impairment<br>of tangible|||fixed assets||||||85,092|73,400|
||Movements<br>in working|capital:||||||||||
||(Increase)/decrease<br>in|stocks||||||||(3,253)|1,183|
||(Increase)/decrsase<br>in|debtors||||||||(1,709)|40,996|
||Increase/(decrease)<br>in|creditors||||||||42,486|(42,184)|
||Cash generated<br>from/(absorbed||by) operations|||||||220,783|(13,700)|
|29|Analysis ofchanges|In net funds||||||||||
||||||||||At 1 April 2C22|Cash flowsAt 31 March 2C23||
||||||||||f|f,|f|
||Cash at bank and<br>in hand||||||||481,128|147,832|628,960|
||Loans falling due within|one year|||||||(28,141)|(2,027)|(30,168)|
||Loans falling due after|more than one year|||||||(61,279)|30,337|(30,942)|
||||||||||391,708|176,142|567,850|



