Citizens Advice in Dorset
Acorn
an
Limited b Guarantse
ACCOUNTS
FOR THE YEAR ENDED 31ST MARCH 2025
COMPANY NUMBER 6778548 (ENGLAND AND WALES)
REGISTERED CHARITY NUMBER 1130056

CITIZENS ADVICE IN DORSET
CONTENTS
Page
Reference and administrative infotTnation
Report of the trustees
Independent Examine¢s report
ststement of Financial Activities (including income and expenditure account)
Balance Sheet
Cash Flow Statement
10
Notes to the Accounts

CITIZENS ADVICE IN DORSET
(A C¢ynpany Limited by Guarantse)
TRUSTEE'S REPORT FOR THE YEAR ENDED 31st MARCH 2025
The Trustees present their Report and unaudited Financial Statements for the year ended 31 March
2025. The financial statements have been prepared in accordance with Accounting and R8POrting
by Charities: Statement of Recommended Practice applicable to charities preparing their accounts
in accordan￿ with the Financial Reporting Standard applicable in the UK and Republic of Ireland
(FRS 102) (effective 1 January 2015) (Charities SORP (FRS 102)), the Financial Reporting
Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.
REFERENCE AND ADMINISTRATIVE INFORMATION
Charity name
Citizens, Advice in Dorset {CAiD)
Charty Number
1130056
Company Number
6778548
Registored Office
4 Cedar Park Cobham Road Femdown
Industrial Estate, BH217SF
Correspondence Address
Mill Lane Wareham Dorset. BH20 4RA
Independent Examiner
Ward Goodman Audit Services Ltd 4 Cedar Park
Cobham Road Femdown Industrial Estate,
BH21 7SF
Bankers
CAF Bank Ltd 25, Kings Hill Avenue West
Mailing, Kent, ME19 4JQ
Webslte
https:Ilcitizensadvicedorset.org.ukl
Directors and Trustees
The directors of the charitable company (the charity) are its trustees for the purpos8 of charity law
and throughout the report are collectively referred to as the trustees.
The Trustees who served during the year and since the year end were as follows:
Alan Breakwell
East Dorset & PurbeGk
Chair
David Gibson
Bridport & District
Vice Chair
Stephen Beare
Central Dorset
Appointed 14th August 2024
Stuart Dawson
Central Dorset
Adrian Goldsack
Central Dorset
Stephen Part(er
East Dorset & PurbeGk
Jim Smytlie
Bridport & District
Lavrnla Sonnenberg
Bridport & District
Resigned 131h August 2024
Resigned 22nd October 2024
Appointed 11° Febwary 2025
Appointèd 141h May 2024
Resigned 6th February 2025

CITI￿Ns ADVICE IN DORSET
(A Company Llmitod by Guarantee)
TRUSTEE'S REPORT FOR THE YEAR ENDED 31st MARCH 2025 continued
Chief Officers
Rovam Wickremasinghe
Daniel Cadisch
Bridport & District
Central Dorset
Helen Goldsack
East Dorset & Purbeck
STRUCTURE, GOVERNANCE AND MANAGEMENT
Govemlng Document
Citizens, Advice in Dorset (CAID), which was formerly Dorset Citizens, Advice Partnership
(DorCAP), is a company limited by guarantee and govemed by its memorandum and articles of
association dated 22nd December 2(M)8 as arnended on the 25th November 2019 and the 28th
September 2023.
The membars of the company who are its d1￿CtorS undertake to contribute such amount as may be
required (not exceeding £1 ) to the company's assets if it should be wound up. for payrnent of the
companys debts and liabilities.
Organlsation
The consortium was established to strengthen arKI develop the Citizens Advice offices in Dorset and
over the years, significant change has occurred through changes in local govemment boundaries
along with the creab.on of Iwo unitary authorities covering Dorset. In addition. local offI￿S have
merged and CAID now has ￿spOnSibl11tY for the local offices covered by the Dorset Council area
and the current members are Bridport & District, Cantral Dorsét. East Dorsel and Purbeck.
The members are each responsible for appointing two Trustees to the board. The trustee board may
appoint trustees from the 3 LCA'S to provide specific advice as set out in the articles of association.
New trustees undergo induction training and mentoring from existing trustses.
Citizens, Advice in Dorsel {CAiD) is govemed by its Board of Directors are also the trustees)
which is responsible for setting the strategic direction of the organisation and its policies. The Board
carri8s ultimate responsibilty for the conduct of the charity in ensuring it meets its legal and
contractual obligations. The Board meets quarterly with formal agenda and minutss recorded. The
board can establish task and finish groups to deal with particular topics.
Until April 2020 the service was managed on behalf of the Trustees by the Manager through a
formal scheme of delegation. Since May 2020 the work of the Manager and the administration of
CAID has been allocated over the local offices and the Board has been supported and advised by
the Chief Officers and National Citizen's Advice. CAID are Associate Members of National Citizen's
Advice {NCA),

CITIZENS ADVICE IN DORSET
(A Company Limited by Guamtee)
TRUSTEE'S REPORT FOR THE YEAR ENDED 31st MARCH 2025 continued
Objectives and Activities for the Publlc Benefit
The charivs objects are to promote any charitable purpose for Ihe public benefit by the
advancement of education, the protection and presenrfation of health and the relief of povety,
sickness, and distress in particular. but without lirnitation, for the benefit of the community in
England and Wales.
To achieve its objects, the charity promotes the effKiency and effectiveness of citi￿nS Advice in the
Dorset Council area.
The trustees confimi that they have referred to the guidan￿ contained in the Charity Commission's
general guidan￿ on public benefit when reviewing the Gharivs aims and objectives and planning
future activities.
Prlncipal Activltles Achievements and Perforrnanco
CAiD has established itself as an agent to secure funding which is channelled to support the work of
its members and to develop services. CAID also has a key role in leading and supporting the wider
advits sector.
On becoming a Unitary Authority. Dorset Council reviewed the historic pattem and method of annual
grant payments previously prowded by the District Councils and Dorset Council and Gonsolidated
this funding into a new Dorset Advice Contract. This was a three-year contract (with a 2-year
extension option) and following a cornpetitive bidding process CAID was awarded the contract. The
contract cornmen￿d on 1 October 2021 with CAID responsible for rnonitoring the delivery of the
contract, alloGating the contract funds bebmeen local offices and regular review meetings with Dorset
CounGiI. CAID were awarded the two-year extension on the contract which now runs to September
2026.
CAID continued to have an involvement in a number of successful projects which continued from
previous years as well as new projects supporting t)orset Council to achieve its objectives. Details
can be found in the notes to the accounts.
The revised management arrangements have been operating for the last three years with the work
of CAID being shared by the local offices. This continues to worf( extremely well. It has meant
additional time being spent by the LCA'S on CAID management and to reflect these enhan￿d
working arrangements and minimise duplication the CAID Board review on an annual basis the
financial contribution made to each LCA for the time spent by their officers on supporting the CALD
Board. This covers monitoring the Dorset Council contract, Annual Leadership Assessment, the
Advi￿ Dorset Partnership, Governance, Finance, and Liaison with Dorset Council. In addition, there
is a contribution from the Board to Bridport for operating SPOC (Single Point of Contact) and from
the 1° April 2025 resources have been made available to support Research & Campaigns and Data
Collection.
The ￿VIsed govemance arrangements which were introduced from the Auturnn of 2023 have
reduced duplication, strearnlined the operdtion and provided for more efficient use of both offi￿rS
and Trustees time whilst ènsuring that th8 CAID Board contains a balance of skills to meet its
objectives. All business is carried out at the quarterfy Board Meetings and there are no sub
committees, and this new process has proved to be very effic(ent.

CITEENS ADVICE IN DORSET
(A Company Limited by Guarantse)
TRUSTEE'S REPORT FOR THE YEAR ENDED 31st MARCH 2025 contlnued
During the course of the year the Treasurer resigned and under the articles the Board are required
to appoint a Tr8asurer from one of the Trustees. CAID are very fortunale that two of the Board have
financial experience and the Chair has carried out the role with the position being rewewed at each
board meeting. It is working well. and enhanced procedures have been introduced to deal with
payments involving all 3 LCA.s.
It has been another successful year with our involvement with Dorset Council and the role CAID
has played with other agencies meetiro the challenges post pandemic and through the cost-of-
living crisis.
The Central Dorset Chief Officer has attended regular weekly meelings with Dorset Council officers
and other Voluntary and Statutory sector organisations which has enabled us to assist and support
t)ors6t Council achieving its objectives. Dorset Council has provided additional funds to CAID to
help deliver support to those in most need and the 3 LCA'S have risen to this challenge m￿tIng
the objectives set by Dorset Council. The notes to the accounts detail the activities CAID have
been involved in.
The rnonitoring of the Dorset Council Advi￿ Contract is an important part of CAID'S work through
the 3 LCA'S. Reports are provided quarterly with half yearly meetings with Dorset Council officers.
The feedback from the Council continues to be excellent which reflects on the incredible wo
everyon8 involved with CA is doing to help the Communities we serve. CAID were asked to provide
the cost implications of the changes to Employers Nl contributions frorn April 2025. This was
significant increase in costs for Ihe 3 LCA'S especially as the Advice contract is a fixed pri￿ for the
5 years. The good news is that Dorset Council have recognised the impact, and a 2% uplift has
been agreed.
The annual leadership assessment from National Citizen's Advice {CAiD is an associate member
of NCA) has again been a success story. This year the assessment has changed, and a new more
streamlined scheme was introduced and CAID had to complete Part A - Compliance whilst Part B
running the Consortium was optional. The CAID Board agreed not to complete Part B and would
review on an annual basis. However. there was still a significant amount of work involved, and the
designated Chief Officer brought it all together and CAID met all the requirements in the areas they
were assessed. Anolher excellent resulL
CAID has continued to support th8 LCA'S in their WO￿ and to ensure that Dorset Citizens Advi
speaks with one VOiGe.
The Trustees express theyre thanks to the Chief Officers and their volunteers and stsff for all their
hard work in ensuring that Citizen's Advice has remained key to the future of advrce services.
Financial Review and Reserves
The Trustees continue to monitor the budget on a quarterly basis. Income from grants and bank
interest rose from £919,162 in 2023124 to £995,819 an increase of £76,657. In the same period
Expenditure has increased from £960,392 to £1,037,578 an increase of £77,186. This giv&s an
overall deficit of £41,759 this year, compared wilh a deficit of £41.230 in 2023124.

CITIZENS ￿)VICE IN DORS
(A Company Limited by Guarnnlee)
TRUSTEE'S REPORT FOR THE YEAR ENDED 31st MARCH 2025 continued
The main reasons that income has increased are the grants froffl Dorset Council for the cost of
living, Ukrainian Refugee Support, Library Income Max, offset by Housing Income Maximisation
(the inGome for 2024125 was received in the ptEViOUS financial year coupled with the scheme
finishing at the end of September and the balan￿ of the grant being repaid to Dorset Council). In
addition, in 2023124 a grant was received for housing support which was not repeated in this
finanGtal year.
On expenditure a similar picture with the increased income referred to above being paid to the 3
LCA'S for carying out the work coupled with the review of LCA support to CAID being reduced
enabling more of the Advice Contract income being allocated direct to the 3 LCA'S on the funding
formula. Also, there was not a repeat of the use of Reserves for meeting Income Generation and
Arrned Forces Support.
It is very pleasing that CAID has continued to secure grant funding on behalf of the member LCA'S,
and this funding has now been approved for the 2025126 financial year following detailed
negotiations with Dorset Council in difficult financial times.
The small deficit after considering the use of Restricted ReSer￿S has been met by the General
ReseNe. The trustees, poliGy is to ensure that free monies (reserves) are available in each
financial year to meet any foreseeable contingency. The CAID spend is now concentrated into
grant reimbursements and service fees lo the member bureaux. This has reduced the direct
financial risk that CAID is exposed to. The trustees have three designated reserves covering the
costs of Closure, Development and Communications and together with the General ReseDie18ave
CAID in a sound position as they move forward.
CAID holds a small, restricted reserve for training costs. It is planned to allocate this fund balance
in 2025126 to support delivery of staff training by the three local bureaux.
Plans for Future Periods
There are challenges facing CAID. Firstly, the Dorset Council contract is a fixed price contract
which runs until the end of Septefflber 2026 and means all increased costs over the time of the
contract have to be met by the LCA'S either through generating more income or reducing costs.
This has been eased slightly by the 2% uplift from the 1" April 2025 bul reducing costs is vital as is
closer working between the 3 LCA'S to minimise duplication and provide a more efficient business
model. This is work which is an integral part of the CAID business planning process.
There is a changing political environment. Our major funder. Dorset Council. changed political
control at the last election and over th8 last year CAID has worked closely with the new
administration to ensure that the current level of parthership wod(ing that supports the delivery of
our advice services is maintained and developed which is vital as the existing contract runs out in
just over a year. The change in the national government will impact as regionalism comes to the
top of the agenda and the need for CA'S to work much more across county boundaries to
potentially maximise income streams.

CITIZENS ADVICE IN DORSET
(A Company LInit￿ by Guarantse)
TRUSTEE'S REPORT FOR THE YEAR ENDED 31st MARCH 2025 continued
CAID and the LCAS will need to consider Al and how that can help shape the advtce service as
CAID reviews how the Advice contract will look from October 2026. There will be a need to trial
some of the new Al initiatives to leave CAID in the best position through the 3 LCA'S to provide the
advice contract well into the future.
Approved
ythetru
son.
Alan Breakwell (Chair of Trustees)

CITIZENS ADVICE IN DORSET
{ACompany Limited by Guawth)
Independent Examinerfs Report to the Trustees of Citizens Advice In Dorset
I report to the charity trustees on my examination of the accounts of Citizens Adwce in Dorset for
the year ended 31 March 2025
Responsibilitles and basis of report
As the charity trustees you are responsible for the preparation of the accounts in accordance with
the requirements of the Charities Act 2011 ('the Act,).
I report in respect of my examination of the charity's accounts carried out under Section 145
of the Act and in caThying out my examination I have followed all applicable Directions given
by the Charity Commission under Section 145(5)(b) of the Act.
Independent oxamlnerfs statement
Since your charitys gross income exceeded £250.000 your examiner must be a member of a
listed body. I can confinn that l am qualified to undertake the examination because l am a
member of the Institute of Chartered Accountants in England and Wales, which is one of the
listed bodies.
I have completed my examination. I confinn that no material matters have come to my attention
in connection with the examination giving me cause to believe that in any material respect:
accounting records were not kept in respect of the charity as requir8d by Section 130 of
the Act; or
2 the accounts do rK)t accord with those records: or
3 the accounts do not Gomply with the applicable requirements conceming the fomi and
content of accounts set out in th8 Charities (Accounts and Reports) Regulations 2008 other
than any requirement that the accounts give a true and fair view which is not a matter
considered as part of an independent examination.
I have no con￿M5 and have corne aGross no other matters in conneGtion with the
examination to which attention should be drawn in this report in order to enable a proper
understanding of the accounts to be reached.
IMRod
Bsc FCA FCCA
Ward Goodman Audit Services Ltd
4 Cedar Par1(
Cobham Road
Ferndown Industrial Estate
Wimbome
Dorset BH217SF
Date

CITIZENS ADVICE IN DORSET
(Acompany Limiied byGuarantee)
STATEMENT OF FINANCIAL ACTIVITIES
INCLUDING INCOME AND
EXPENDITURE ACCOUN
FOR THE YEAR ENDED 31ST MARCH 2025
INCOMING RESOURCES
Unrestrlctod Restricted
Funds
Funds
Total Funds
Note
2024125
2024125
2024125
2023124
Incomlng Resour￿9 from
Charitable Activilies
995,672
995,672
919,012
Investment Income
147
147
150
Total incoming resources
147
995,672
995.819
919.162
RESOURCES EXPENDED
Charitable activities
Expenditure
1,037.578 1,037.578
960,392
Total expenditure
1.037.578 1,037,578
960,392
Net incoming resources before
transfers
147
(41,906) (41,759) (41.230)
Gross Iransfer between funds
(173)
173
Net movement In funds for the year
(26) (41,733) (41.759) (41,230)
Reconciliatlon of funds
Total funds brought forward
40,876
42.881
83,757
124.987
Totsl funds carried fopNard
40,850
1,148
41,998
83,757

CITIZENS ADVICE IN DORSET
{ACompany Llmlled by Guarantee)
BALANCE SHEET FOR COMPANY NUMBER 6778548
AS AT 31ST MARCH 2025
Note
2024125
2023124
CURRENT ASSETS
Debtors
Cash at Bank and in Hand
159,114
42,093
201.207
144,096
84.761
228,857
CREDITORS
Amounts falling due within one year
159,209
145.100
NET CURRENT ASSETS
41.998
83.757
FUNDS OF THE CHARIT
Unrestricted Reserves
Designated Reserves
Restricted Reserves
TOTAL
17,466
23,384
1,148
41,998
17,492
23,384
42,881
83,757
The notes on pages 11 to 17 forni part of these financial statements.
The charitable company is entitled to exempts.on from audit under section 477 of the
Companies Act 2006 for the year ended 31 Marth 2025.
The members have not required the company to obtain an audit of its financial statements for
the year ended 31 March 2025 in acGordance with Section 476 of the Companies Act 2006.
The trustees acknowledge their responsibility for".
(a) ensuring that the charitable company keeps accounting records that comply wilh Sections
386 and 387 of the Cornpanies Act 2006 and
(b) preparing financial statements which give a Irue and fair view of the state of affairs of the
charitable company as at the end of each financial year and of its surplus or deficit for
each firbancial year in accordance with the requirements of Sections 394 and 395 and
which otherwise comply with the requirements of the Companies Act 2006 relating to
financial statements. so far as applicable to the charitable company.
The financial statements were approved by the Board of Trustees and authorised for
issue
by the trus
son.
Alan Breakwell (Chalr of Trustees)

CITIZENS ADVICE IN DORSET
(Acompany Limiled by Guaranteo)
Statem8nt of Cash flow
For year ended 31st March 2025
2024125
2023124
Cash used In operating activities
Net Cash IncomelExpenditure
(41,759)
{41,230)
Decreasellncrease in Debtors
(15,018)
(44.447)
IncreaselDecrease in Creditors
14.109
52,043
IncreaselDecrease in Cash durlng
the year
(42,668)
(33,634)
Cash and cash equivalents at the 1st
April 2024
84,761
118.395
Cash and cash equivalents at the
3151 March 2025
42,093
84,761
I the cash flows are derived from continuing operations during the above two periods.
The notes on pages 11 to 17 form part of these financial statements.
10

CITIZENS ADVICE IN DORSET
(A COMp￿Y Limitèd by Guar￿e)
NOTES TO THE ACCOUNTS
FOR THE YEAR ENDED 31ST MARCH 2025
1 Accountlng policies
Accounting basis
Citizens. Advice in Dorset is a private charitsble ￿MpanY limited by guarantee and
incorporated in England and Wales. In the event of the charity being wound up, the
liability in respect of the guarantee is limited to £1 per member of the charity. The
address of the registered offic8 is given in the charity information on page 1 of these
financial statements.
The Gharity constitutes a public benefit entity as defined by FRS 102. The financial
ststements have been prepared in accordance with AGcounting and Reporting by
Charities: Statement of Recornmended Practice applicable to charities preparing
their accounts in accordan￿ with the Financial Reporting Standard applicable in the
UK and Republic of Ireland (FRS 102) issued on 16 July 2014 (as updated through
Update Bulletin 1 published on 2 February 2016). Financial R8POrting Standard
applicable in the Unitsd Kingdom and Republic of Ir81and (FRS 102). the Charities
Act 2011, the Companies Act 2006 and UK Generally Accepted Practice as it applies
from 1 January 2015.
The accounts are prepared on a going concern basis under the histon.cal cost
convention. The accounts are presented in sterling whiGh is the functional currency
of the Charity and rounded to the nearest £.
The significant accounting policies applied in the preparation of these accounts are
set out below. These policies have been consistently applied to all years presented
unless otherwise ststed.
b) Income
All incorne is recognised when the charity has entitlement to the income, there is
sufficient certainty of receipt and so it is probably that the income will be received.
and the amount ￿ceiVable Gan be measured reliably. No expenditure is netted off
against income. Grants (including govemment grants) are recognised in full in the
statement of financial activits.es in the year in which the grant is receivable. Other
income, including donations. gifts and covenants and bank interest is induded when
it is received.
c) Debtors
Trade debtors are recognised at the settlement arnount due after any trade discount
offered.
d) Expenditure
Expenditure is recognised on an accnAals basis as soon as there is a legal or
constructive obligation ￿MMItt1n9 the Gharity to the expenditur8. it is probable that
settlement will be required. and the amount of Ihe obligation can be measured
reliably. Expenditure indudes any VAT which cannot be fully recovered.
li

CITIZENS ADVICE IN DORSET
{A c￿panY Limited by Gurnt•e)
NOTES TO THE ACCOUNTS
CONTINUED
FOR THE YEAR ENDED 31ST MARCH 2025
e) Creditors
Creditors and provisions are recognised where the charity has a present obligation
resulting from a past event that will probably result in the transfer of funds to a third
party and the amount due to settle the obligation can be measured or estimated
reliably. Creditors and provisions are nomially recognised at their settlement amount
after allowing for any trade discount due.
n Funds
The charitys funds comprise of unrestricted income funds which can be used in
furtheran￿ of the charitable objects at the trustees, discrelion and restricted income
funds which can only be used for particular ￿Stricted projects or purposes within the
objects of the charity. Restn'ctions arise when specified by the funder or when funds
are raised for particular ￿Stricted projects or purposes. Expenditure which M￿tS the
restricted criteria is charged lo that fund. together with a fair allocation of support and
administrative costs.
h) Cash at Bank and in hand
Cash at Bank and in hand includes all funds on deposit with the bank.
2. Prnparation of Accounts:
The accounts have been prepared on a "Going cOn￿m. basis. In the event of any major
reduction in our grant income, such as failure to deliver successfully the DO￿et Council
Advice contract, that basis might nol be appropriate and a liability for legacy costs would
be required in the accounts. This risk is covered by the designated closure reserve.
12

crrizENS ADVICE IN DORSET
{A Canpany knmited by Guarantee>
NOTES TO THE ACCOUNT
FOR THE YEAR ENDED 31ST
ONTINU
CH 202
3. Incoming resources in furtherance of the charity's objectiV8S
Unrestricted
Funds
2024125
Restricted
Funds
2024125
Total
Funds
2024125
Total
Funds
2023124
Contracts and Grants
Dorset Council (DC) - Advice Contract
DC - Refugee Resettlement Project
DC - Library Income Maximisation
DC - Housing Income Maximisation
DC- Housing Support
DC - Ukraine Refugee Support
DC - Cost of Living Support
DC - Rough Sleeper Initiative
564.650
29.942
47,024
(20,867)
564.650
29,942
47,024
(20.867)
564,650
29,942
38.430
83,451
29,880
53,767
80,000
38,892
80,651
254,489
39.783
80.651
254,489
39,783
Investment Income
147
147
150
Totsl Incoming Resources
147
995,672
995,819
919,162
Expenditure in furtherance of the charity's objectivos
Unrestricted
Funds
2024125
Restricted
Funds
2024125
Totsl
Funds
2024125
Total
Funds
2023124
Payment to LCA'S
Dorset Council (DC) - Advice Contract
DC - Refugee Resettlement Project
DC - Library Income Maxirnisation
DC - Housing Income Maximisation
DC - Housing Support
DC - Ukraine Refugee Support
DC - Cost of Living Support
DC - Rough Sleeper Initiative
Dorset Anned Service Personnel
513,299
29.942
47.024
20,867
513.299
29.942
47,024
20,867
499,122
29,942
48,138
41,718
29,880
76,948
117,380
38,892
4,940
80,651
254,489
39,783
80,651
254,489
39,783
Total
986,055
986,055
886,960
Payment to LCA'S for
Operationallstrategic Support
Bridport and District
Central Dorset
East Dorset & Purbed(
Total
16.435
17.861
13.397
47.693
16.435
17,861
13.397
47,693
16.435
30.710
14,114
61.259
13

CITIZENS ADVICE IN DORSET
(A CornpanyLimited by Gu•rth)
Other Expenditure
Income Generation
Insuran
Website
Subscriptions
Miscellaneous
7,334
343
2,343
131
364
362
1,142
176
361
362
1,142
176
361
Total
1041
2.041
10.515
Governance
Independent Examinerfs Fee
Other Fees
1.530
259
1.530
259
1,470
188
Total
1,789
1.789
1,658
Total of Expenditure
1.037.578
1.037.578
960,392
5. Trustee Expenses
There were no trustee remuneration or other benefits for the year ended 31 St March 2025
or for the period ended 31st March 2024. No Ttustee received expenses for the year
ended 31 St March 2025.
6. Debtor8
2024125
2023124
Other Debtors
Payments in Advance
158.594
520
143,490
606
Total
159,114
144.096
7. Credltors
2024125
2023124
Trade Creditors
Other Creditors
157,679
1.530
143,630
1,470
Total
159.209
145,100
14

CtllzENS ADVICE IN DORSET
(A Lbmiled by Guaranteg)
NOTES T
E ACCOUNTS
CONTINUED
FOR THE YEAR ENDED 31 ST MARCH
8. Reserves
General Resep&
D8Stgnated
Reserves
Restricted Reserve5
Total
BIF 1st April 2024
N8t outgoingsfincoming
resources
Transfer beknn fijnds
Clf 31st March 2025
17.492
147
23.384
42,881
{41.906)
83,757
(41.759}
(173)
17.466
173
1.148
23,384
41,998
8.1 General Reserve
This reserve represents the WOTking capitsl for the day to day running of the charity's normal
activities.
8.2 Designated Reserves
151 April 2024
Expendlture
Income
3121 March 2025
Closure Reserve
Development Reserv8
Communication & Contract
Renewal Rasarde
Totsl
2.500
12,884
2.500
12.884
8,000
23.384
23,384
Closure Reserve
To rneet potential costs that may arise following
the closure and winding up of the company.
Development Reserve
To support additional costs arising from the
development of advice services within the
Dorset Council area.
Communication & Contract Renewal Reserrfe
To meet potential costs that may arise in the
lead up to the renewal of the Dorset Advice
contract
15

CITIZENS ADVICE IN DORSET
(A Company Llmltéd by Gu¥antee}
NOTES TO THE ACCOUKTS
FOR THE YEAR ENDED 31ST
CONTINUED
CH 2025
9.3 Restricted Reserves
191 April 2024 Eyp8nditure
Income
Transfer
3151 March
2025
Dorset Coundl (DC) Adv1￿ Contract
DC- Refugee ReSet￿ement Programme
OC - Library Income Ma￿Misation
DC- Ukrainian Refuge Support
DC- Cost of Liwng Support
DC - Rough Sleepers Contract
DC - HouTing Income Maximisatlon
Buraau Tralnlng
(564.823)
(29.942)
(47.024)
(80,651)
(254.489)
(39.783)
(20.866)
564.650
29.942
47.024
80.651
254,489
39,783
(20,867)
173
41,733
1.148
1.148
Total
42.881
(1.037.578)
995,672
173
1.148
CAID has a number of Restricted Reserves whith a￿ detsiled below:
Dorset Advice Contract: CAID successfully bid for the Dorset Advice Contract. This contract
repla￿S the previous unrestricted grant support and is being provided by a five-year fixed temi
contract running to September 2026. The contract funding is allocated to the delivery bureaux
through an agreed funding fomiula based on population and deprivation weightings.
Dorset Council
Refugee Resettlement Programme (prevlously Syrian Refugee
Programme): Dorset Council provtded a 1-year grant to employ 2 part time advisers to provide
advice and support to Syrian families who had been re-settled in Dorset under the Home Office
Syrran Vulnerable Persons Resettlement Scheme. The project stsrted in January 2019, and the
advisers were based in a Local Citizens Advice office. The project was extended until the 31st
March 2025 and the remit of th8 project support extended to meet the needs of other refuge8
groups.
Dorset Council - Library Incom• Maximisation - the project funding runs to the 31st March
2025 and is managed by CA in East Dorset & Purbed( with the funds re￿iVed in 2024125 b8ing
fully allocated to the Bureaux d81ivering the servi￿.
Dorset Councll - Ukrainian Refugee Support: This project has be8n exlended until March
2025. The funding enables dedicated support, advice, information and guidanGe for Ukrainian
Refugees and their hosts in the Dors8t Council area including a Dorset wide Employment adwce
serlice. This project is managed by CA Central Dorset and the grant received for 2024125 has
been fully applied in the year.
16

crrizENS ADVICE IN DORSET
IA Cwany Limited by Guarantse)
NOTES TO THE ACCOUKfS
CONTINUED
FOR THE YEAR ENDED
1 ST MARCH 2025
Dorset Council - Cost of Living Support: This project funding has been extended to July 2025. It
supports the employment of specialist welfare benefits and energy casewotkers. These additional
resources will target those who are most vulnerable and identify extra incom8 wheth8r through
unclaimed benefits, energy grants or other local assistance. The grant income received was fully
applied in the year.
Dorset Council - Rough Sleeper Contract: This contract runs from October 2022 to March
2025 to deliver sustainable outcomes for rough sleepers and to reduce and ultimately eliminate
rough sleeping by 2025. This contract is delivered by CA Central Dorset and the grant income
received for 2024125 has been fully applied in the year.
Dorset Cauncil - Housing Income Maximisation: This project had been extended to March
2025. It supports the employment of a specialist housing advice worker. This contract is delivered
by CA East Dorset & Purbeck and the project ended at ahe 301h September 2024. The grant for
2024125 of £41.733 was received befo￿ the 31 March 2024 and carried forward as a restricted
reserve for application in 2024125. The £41,733 was paid to CA East Dorset & Purbeck who repaid
£20,866.50 when the project ended.
Bureau Trainlng: CAID will be using the balance on this fund of £1,148 to support training through
the Active Dorset Partnership in 2025126.
9.4 Transfer of Funds
Transfer from General Fund- The cost of CAID operational spending in 2024125 was greater
than the amount of income retained by the bureau from the Dorset Advice Contracl. A transfer of
£173 has been made from the General ReseNe to meet the shortfall of funding on the restricted
reserve.
10 Related Party Transactlons and control
Citizens Advice in Dorset is constituted as a charitable company limited by guarantee and having
no share capital. As such, there are no members with shareholdings in control of the comparby:
control is vested in the Trustees as a body. There were no related paty transactions during the
year.
17