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2023-03-31-accounts

Citizens Advice in Dorset

(A Company Limited by Guarantee)

ACCOUNTS

FOR THE YEAR ENDED 31ST MARCH 2023

COMPANY NUMBER 6778548 (ENGLAND AND WALES) REGISTERED CHARITY NUMBER 1130056

CITIZENS ADVICE IN DORSET (A Company Limited by Guarantee)

CONTENTS

Page
Reference and administrative information 1
Report of the trustees 2 - 4
Independent Examiner's report 5
Statement of Financial Activities (including income and expenditure account) 6
Balance Sheet 7
Cash Flow Statement 8
Notes to the Accounts 9 - 13

CITIZENS ADVICE IN DORSET

(A Company Limited by Guarantee)

TRUSTEE'S REPORT FOR THE YEAR ENDED 31st MARCH 2023

The Trustees present their Report and unaudited Financial Statements for the year ended 31 March 2023. The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015) - (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

REFERENCE AND ADMINISTRATIVE INFORMATION

Charity name Citizens' Advice in Dorset (CAiD) Charity Registration Number 1130056 Company Registration Number 6778548 Registered office 4 Cedar Park Cobham Road Ferndown Industrial Estate, BH21 7SF Correspondence Address Mill Lane Wareham Dorset. BH20 4RA Independent Examiner Ward Goodman 4 Cedar Park Cobham Road Ferndown Industrial Estate, BH21 7SF Bankers CAF Bank Ltd 25, Kings Hill Avenue West Malling, Kent, ME19 4JQ Website https://citizensadvicedorset.org.uk/

Trustees

The directors of the charitable company (the charity) are its Trustees for the purpose of charity law and throughout the report are collectively referred to as the Trustees.

Alan Breakwell Stephen Parker Richard Holman Ashley Rowlands Michelle Fuller David Cove Stephen Beare David Collins Richard Jones Stephen Godfrey Adrian Goldsack Carole Chedgy David Gibson Stuart Dawson

Chairman - East Dorset & Purbeck Appointed Chair 17/9/2020 Treasurer - East Dorset & Purbeck Appointed Treasurer 1/4/2021 East Dorset & Purbeck Resigned 29/11/2022 East Dorset & Purbeck Resigned 13/5/2022 East Dorset & Purbeck Appointed 29/11/2022 Vice Chairman - Central Dorset Resigned 31/3/2023 Central Dorset Appointed 20/1/2020 Central Dorset Resigned 17/10/2022 Bridport Resigned 1/6/2022 Bridport 23/1/2023 (Deceased) Vice Chairman - Central Dorset Appointed 17/5/2022 East Dorset & Purbeck Appointed 13/5/2022 Bridport Appointed 1/6/2022 Central Dorset Appointed 17/10/2022

Chief Officers

Rovarn Wickremasinghe Daniel Cadisch Helen Goldsack

Bridport & District Central Dorset East Dorset & Purbeck

Page 1

CITIZENS ADVICE IN DORSET

(A Company Limited by Guarantee)

TRUSTEE'S REPORT FOR THE YEAR ENDED 31st MARCH 2023

STRUCTURE, GOVERNANCE AND MANAGEMENT

Citizens' Advice in Dorset (CAiD), formerly Dorset Citizens' Advice Partnership (DorCAP), is the consortium established in January 2009 to strengthen and develop the Citizens Advice offices in Dorset. The charity is a company limited by guarantee and governed by its memorandum and articles of association.

The current members are Bridport & District, Central Dorset, East Dorset, Purbeck and Weymouth & Portland. The members are each responsible for appointing two Trustees to the board but following the merger of Weymouth with Central Dorset and East Dorset with Purbeck the two merged bodies currently appoint four Trustees each. The trustee board may appoint coopted trustees as set out in the articles of association. New trustees undergo induction training and mentoring from existing trustees.

The members of the company who are its directors undertake to contribute such amount as may be required (not exceeding £1) to the company’s assets if it should be wound up, for payment of the company’s debts and liabilities.

Organisation

Citizens’ Advice in Dorset (CAiD) is governed by its Board of Directors (who are also the trustees) which is responsible for setting the strategic direction of the organisation and its policies. The Board carries ultimate responsibility for the conduct of the charity in ensuring it meets its legal and contractual obligations. The Board meets quarterly with formal agenda and minutes recorded. There are three sub committees covering Finance and Communications and Development and Contract Management. The board can establish task and finish groups to deal with particular topics.

Until April 2020 the service was managed on behalf of the Trustees by the Manager through a formal scheme of delegation. Since May 2020 the work of the Manager and the administration of CAiD has been allocated over the local offices and the Board has been supported and advised by the Chief Officers and National Citizen’s Advice.

CAiD are associate members of National Citizen’s Advice (NCA).

Objectives and Activities for the Public Benefit

The charity’s objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness, and distress in particular, but without limitation, for the benefit of the community in England and Wales.

To achieve its objects the charity promotes the efficiency and effectiveness of Citizens Advice in the Dorset Council area.

The trustees confirm that they have referred to the guidance contained in the Charity Commission’s general guidance on public benefit when reviewing the charity’s aims and objectives and planning future activities.

Principal Activities Achievements and Performance

Since 2013, CAiD has established itself as an agent to secure funding which is channelled to support the work of its members and to develop services. CAiD also has a key role in leading and supporting the wider advice sector.

Dorset Council reviewed the historic pattern and method of annual grant payments previously provided by the District Councils and Dorset Council and consolidated this funding into a new Dorset Advice Contract. This was a three year contract (with a 2 year extention option) and following a competitive bidding process CAiD was awarded the contract. The contract commenced on 1 October 2021 with CAiD responsible for monitoring the delivery of the contract, allocating the contract funds between local offices and regular review meetings with Dorset Council.

CAiD continued to have an involvement in a number of successful projects which continued from previous years as well as new projects supporting Dorset Council to achieve its objectives. Details can be found in the notes to the accounts.

This has been the second full year of the revised management structure with the work of CAiD being shared by the local offices. This has worked extremely well. It has meant a lot of time being spent by the LCA's on CAiD management and to reflect these enhanced working arrangements the CAiD Board has reviewed the contribution made to each LCA for the time spent by their officers on supporting the CAiD Board, monitoring the Dorset Council contract, Bid writing and Annual Leadership Assessment. These new service contributions commenced in October 2022 and are in addition to the existing Board support for the Advise Dorset Partnership, governance, finance, liaison with Dorset Council and Communication functions. Support has also been approved for a one year income generation post. The CAiD Board undertakes regular reviews of this funding to ensure that it accurately reflects the value of the LCA support and CAiD priorities.

Page 2

CITIZENS ADVICE IN DORSET

(A Company Limited by Guarantee)

Having successfully won the Dorset Council contract the Board established a Contracts monitoring Sub Committee to review performance by the LCA’s on a quarterly basis against the contract and agreed local performance indicators. The Sub Committees terms of reference were extended to include monitoring of all contracts where the funds are paid directly to CAiD. There is a half yearly contract review meeting with Dorset Council.

The biggest challenge from winning the Dorset Council contract was to ensure that the funding given by Dorset Council was fairly and equitably distributed across the 3 LCA’s as well as targeting areas of special needs as defined in the contract. The Board took the decision that for the first year of the contract there would be no change in the existing funding allocations and that any change would be brought in from October 2022 the second year of the contract.

A Governance Task and Finish Group was established which has successfully completed two projects firstly, an agreed Service Level Agreement between CAiD and 3 LCA’s for the allocation of funding and secondly a revised funding formula with transitional arrangements spread over years 2 and 3 of the contract. The funding formula was a major challenge and to reflect a fair distribution across the Dorset Council area based on population and deprivation and a 60/40 hybrid solution was agreed. This new funding model was successfully applied in 2022/23. The final piece of work was to review the governance arrangements thereby reducing duplication and having a structure fit for purpose. This work is on-going with the intention of having the changes in place for the AGM in November 2023.

The annual leadership assessment from National Citizen’s Advice (CAiD is an associate member of NCA) has again been a success story. There was a significant amount of work involved and the designated Chief Officer brought it all together and CAiD has received an excellent score in all areas.

Another success has been our involvement with Dorset Council and the role CAiD has played with other agencies meeting the challenges post pandemic and the emerging cost of living crisis. The Central Dorset Chief Officer has attended regular weekly meetings with Dorset Council officers and other Voluntary and Statutory sector organisations which has enabled us to assist and support Dorset Council achieving its objectives.

CAiD has continued to support the LCA’s in their work and to ensure that Dorset Citizens Advice speaks with one voice and through the Communications Officer gets our message over and this has been successful over the year.

The Trustees express their thanks to the Chief Officers and their volunteers and staff for all their hard work during the pandemic and ensuring that Citizen’s Advice has remained key to the future of advice services.

Financial review and reserves

Income from grants and donations decreased to £797,748 from £842,574 in the previous year . Expenditure has increased from £732,544 in 2021/22 to £854,757. This gives an overall deficit of £57,009 this year, compared with a surplus of £110,030 in 2021/22.

The 2022/23 accounts reflect the continuing development of CAiD. CAiD does not employ any direct staff and delivery of CAiD work continues to be undertaken by member bureaux, either on a fee basis for specific operational work or as the delivery lead for specific projects.

CAiD has continued to secure grant funding on behalf of the member bureaux. The most important new grant income achieved in 2022/23 were for specific projects awarded by Dorset Council for Ukraine Refugee, Cost of Living and Rough Sleeper Support. These grants have been allocated to a lead bureau. The receipt of these grants has been in advance of the spending planned for 2023/24 and this unallocated income has been carried forward into 2023/24 through restricted reserves balances.

The presence of specific grant income within the 2022/23 accounts has lead directly to the 2022/23 revenue surplus. The deficit of £57,009 includes spending on grants where the income was received and accounted for in 2021/22 in respect of income for Debt Support (£45,284), Inclusivity Project (£41,772) and SEND Support (£30,000). Income has been received in 2022/23 for Ukraine Refugee Support (£23,181) and Cost of Living Support (£37,380) for spending which will be incurred in 2023/24. If this grant funding is adjusted for the underlying position of CAiD shows an operational deficit of £514.

The operational deficit has been funded by the application of resources from the unrestricted reserve.

Page 3

(A Comopany Limited by Guarentee)

CITIZENS ADVICE IN DORSET

The trustees’ policy is to ensure that free monies (reserves) are available in each financial year to meet any foreseeable contingency. The CAiD spend in now concentrated into grant reimbursements and service fees to the member bureaux. This has reduced the direct financial risk that CAiD is exposed to and the designated closure reserve has been reduced to £2,500 with a further £2,500 transferred to the unrestricted reserve. In addition to this, a designated reserve with a balance of £12,884 (as at 31 March 2023) is available for CAiD to undertake investment in developing new projects or partnership work which supports the charity objectives. The unrestricted income fund, comprising solely current assets, represents the free reserves of CAiD. At 31[st] March 2023 this reserve stood at £33,246.

CAiD holds a small number of restricted reserves. It is planned to allocate out these reserve balances in 2023/24 to support service delivery by the three local bureaux.

Plans for Future Periods

There are a number of challenges. Firstly, the Dorset Council contract is a fixed price contract which means all increased costs over the time of the contract have to be met by the LCA’s either through generating more income or reducing costs. CAiD is trying to help with this process by providing funding for 12 months for an Income Generation post which is hoped will be selffunding from year 2 onwards. In addition, in order to reduce costs, closer working between the 3 LCA’s will be necessary to minimise duplication and provide a more efficient business model. This is work is an integral part of the CAiD business planning process.

The Dorset Council Advice Contract was awarded on the basis of a three year contract with the Council retaining the option for a further extension of two years. This means the contract will formally end on October 2024 and CAiD will need to prepare for either negotiations on the contract extension or for a new contract bid, depending on the decision of Dorset Council.

Secondly the cost-of-living crisis is having a major impact on our clients which has led to a significant increase in activity in the LCA’s. CAiD is working closely with Dorset Council and additional funds have been made available by the local authority to help deliver the Council objectives. However, these specific grant funds are time limited and dependent on the funding available to Dorset Council whilst the impact of the cost of living crisis shows little sign of moderation .

The review of the governance structure is still to be completed as we sought updated guidance from National Citizen’s Advice. There is a need to reflect the new pattern of Local Offices and to have a robust structure in place to face the challenges of the future thereby ensuring CAiD is the voice of Citizen’s Advice in the Dorset Council area through strong joint working.

This report has been prepared in accordance with the small companies regime under the Companies Act 2006

Approved by the trustees on ………………………………………..

………………………….

Alan Breakwell (Chair of Trustees)

Page 4

CITIZENS ADVICE IN DORSET (A Company Limited by Guarantee)

Independent Examiner's Report to the Trustees of Citizens Advice in Dorset

Independent examiner's report to the trustees of Citizens Advice in Dorset

I report to the charity trustees on my examination of the accounts of Citizens Advice in Dorset for the year ended 31 March 2023.

Responsibilities and basis of report

As the charity trustees you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 ('the Act').

I report in respect of my examination of the charity’s accounts carried out under Section 145 of the Act and in carrying out my examination I have followed all applicable Directions given by the Charity Commission under Section 145(5)(b) of the Act.

Independent examiner’s statement

Since your charity's gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that I am qualified to undertake the examination because I am a member of the Institute of Chartered Accountants in England and Wales, which is one of the listed bodies.

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

I M Rodd BSc FCA FCCA

Ward Goodman - Chartered Accountants

4 Cedar Park Cobham Road Ferndown Industrial Estate Wimborne Dorset BH21 7SF

Date ………………………….

Page 5

CITIZENS ADVICE IN DORSET

(A Company Limited by Guarantee)

STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31ST MARCH 2023

Incoming Resources:
from generated funds
Charitable activities
Total Incoming Resources
Resources Expended:
Direct Charitable Expenditure
Charitable activities
Governance costs
Total Resources Expended
Net (outgoing)/incoming resources
before transfers
Transfers between funds
Net Income for the year
Reconciliation
Balances brought forward
Balances carried forward
Notes
3
4
5
9.2
9
Unrestricted
Funds
£
163
163
0
0
0
163
1,823
1,986
31,260
33,246
Designated
Funds
£
0
Designated
Funds
£
0
Restricted
Funds
£
797,585
Restricted
Funds
£
797,585
Total
31.03.23
£
797,748
Total
31.03.22
£
842,574
0 797,585 797,748 842,574
0
0
853,305
1,452
853,305
1,452
731,128
1,416
0 854,757 854,757 732,544
0
(2,500)
(57,172)
677
(57,009)
0
110,030
0
(2,500)
17,884
(56,495)
132,852
(57,009)
181,996
110,030
71,966
15,384 76,357 124,987 181,996

The notes on pages 9 to 13 form part of these financial statements

Page 6

CITIZENS ADVICE IN DORSET

(A Company Limited by Guarantee)

COMPANY NUMBER 6778548 (ENGLAND AND WALES) REGISTERED CHARITY NUMBER 1130056

BALANCE SHEET AS AT 31ST MARCH 2023

Current Assets
Debtors and prepayments
Cash at bank and in hand
Current Liabilities
Creditors: amounts falling due within one year
Total assets less current liabilities
Funds of the Charity
Unrestricted reserves
Designated reserves
Restricted reserves
Notes
7
8
9
9.2
9.3
31.03.23
£
99,649
118,395
218,044
(93,057)
124,987
33,246
15,384
76,357
124,987
31.03.22
£
348
183,328
183,676
(1,680)
181,996
31,260
17,884
132,852
181,996

The notes on pages 9 to 13 form part of these financial statements.

The charitable company is entitled to exemption from audit under section 477 of the Companies Act 2006 for the year ended 31 March 2023.

The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2023 in accordance with Section 476 of the Companies Act 2006.

The trustees acknowledge their responsibility for:

The financial statements were approved by the Board of Trustees and authorised for issue

Approved by the trustees on ………………………………………..

………………………….

Alan Breakwell (Chair of Trustees)

Page 7

CITIZENS ADVICE IN DORSET

(A Company Limited by Guarantee)

CASH FLOW AS AT 31ST MARCH 2023

Cash flow from operating activities
Net Cash income/(expenditure)
Decrease/(increase) in Debtors
Increase/(decrease) in creditors
Net Increase in Cash
Cash & Cash equivalents 1 April
Cash & Cash equivalents 31 March
Notes
7
8
2022/23
£
(57,009)
(99,301)
91,377
(64,933)
183,328
118,395
2021/22
£
110,030
7,139
(6,643)
110,526
72,802
183,328

All the cash flows are derived from continuing operations during the above two periods.

The notes on pages 9 to 13 form part of these financial statements.

Page 8

CITIZENS ADVICE IN DORSET (A Company Limited by Guarantee)

NOTES TO THE ACCOUNTS

FOR THE YEAR ENDED 31ST MARCH 2023

1 Accounting policies

a) Accounting basis

Citizens' Advice in Dorset is a private charitable company limited by guarantee and incorporated in England and Wales. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The address of the registered office is given in the charity information on page 1 of these financial statements.

The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued on 16 July 2014 (as updated through Update Bulletin 1 published on 2 February 2016), the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Practice as it applies from 1 January 2015.

The accounts are prepared on a going concern basis under the historical cost convention. The accounts are presented in sterling which is the functional currency of the charity and rounded to the nearest £.

The significant accounting policies applied in the preparation of these accounts are set out below. These policies have been consistently applied to all years presented unless otherwise stated.

b) Income All income is recognised when the charity has entitlement to the income, there is sufficient certainty of receipt and so it is probably that the income will be received, and the amount receivable can be measured reliably. No expenditure is netted off against income. Grants (including government grants) are recognised in full in the statement of financial activities in the year in which the grant is receivable. Other income, including donations, gifts and covenants and bank interest is included when it is received. c) Debtors Trade debtors are recognised at the settlement amount due after any trade discount offered. d) Expenditure Expenditure is recognised on an accruals basis as soon as there is a legal or constructive obligation committing the charity to the expenditure, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure includes any VAT which cannot be fully recovered. e) Creditors Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discount due. f) Funds The charity's funds comprise of unrestricted income funds which can be used in furtherance of the charitable objects at the trustees' discretion and restricted income funds which can only be used for particular restricted projects or purposes within the objects of the charity. Restrictions arise when specified by the funder or when funds are raised for particular restricted projects or purposes. Expenditure which meets the restricted criteria is charged to that fund, together with a fair allocation of support and administrative costs. g) Pensions

The charity does not have any paid employees and does not operate or contribute to any personal pension plan.

h) Cash at Bank and in hand

Cash at Bank and in hand includes all funds on deposit with the bank and any petty cash floats

2 Preparation of Accounts : .

The accounts have been prepared on a "Going Concern" basis. In the event of any major reduction in our grant income, such as failure to deliver successfully the Dorset Council Advice contract, that basis might not be appropriate and a liability for legacy costs would be required in the accounts. This risk is covered by the designated closure reserve.

Page 9

CITIZENS ADVICE IN DORSET

(A Company Limited by Guarantee)

NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2023

3. Incoming resources in furtherance of the charities objectives

Interest on Investments
Dorset Council - Core Grant
Dorset Council - Advice Contract
Dorset Council - Armed Forces Support
Dorset Council - Refugee Resettlement Project
Dorset Council - Income Maximisation
Dorset Council - Debt Service Support
Dorset Council - Advocacy Support
Dorset Council - Inclusivity Support
Dorset Council - SEN Support
Dorset Council - Ukraine Refugee Support
Dorset Council - Cost of Living Support
Dorset Council - Rough Sleeper Initiative
Unrestricted
Fund
31.03.23
£
163
0
0
0
0
0
0
0
0
0
0
0
0
163
Restricted
Funds
31.03.23
£
0
0
564,650
0
29,942
38,431
0
0
0
0
55,633
89,712
19,217
797,585
Total
31.03.23
£
163
0
564,650
0
29,942
38,431
0
0
0
0
55,633
89,712
19,217
797,748
Total
31.03.22
£
0
285,825
282,325
0
28,516
35,908
80,000
30,000
70,000
30,000
0
0
0
842,574

Page 10

CITIZENS ADVICE IN DORSET (A Company Limited by Guarantee)

NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2023

.Charitable Activities
Disbursements
Disbursements
Staff
Salaries (Note 6)
Settlement
Training
Premises
Rent / room hire
Operations
Dorset Council Liaison
Administration Support
Financial Support
Advice Dorset Partnership
Research & Campaigns
Income Generation
Bid Generation
Communications
Business Planning & Management
Print, stationery & postage
Subscriptions
Website fees
Payroll & admin of pension
Legal Fees
Miscellaneous
Insurance
. Governance Costs
Trustee expenses
Bank charges
Annual report & A.G.M.
Independent Examiner's fee
Bureau
Development
£
0
Designated
Reserves
£
0
Dorset
Advice
Contract
£
511,477
R Refugee
esettlement
Project
£
29,942
M Income
aximisation
£
38,431
Dorset
Debt
Support
£
45,284
I Dorset
nclusivity
Support
£
41,772
Dorset
SEN
Support
£
30,000
Ukr Dorset
aine Refugee
Co Dorset
st of Living
Support
£
52,332
Ro Dorset
ugh Sleeper
Restricted
Fund Total
31.03.23
£
800,907
Total
31.03.23
£
800,907
Total
31.03.22
£
699,172

Support
£
32,452

Contract
£
19,217
0 0 511,477 29,942 38,431 45,284 41,772 30,000 32,452 52,332 19,217 800,907 800,907 699,172
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 89 0 0 0 0 0 0 0 0 89 89 0
0 0 89 0 0 0 0 0 0 0 0 89 89 0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
3,908
3,173
2,139
4,279
0
3,125
14,302
9,946
10,507
0
85
354
75
0
103
313
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
3,908
3,173
2,139
4,279
0
3,125
14,302
9,946
10,507
0
85
354
75
0
103
313
3,908
3,173
2,139
4,279
0
3,125
14,302
9,946
10,507
0
85
354
75
0
103
313
2,000
2,000
2,000
4,000
8,708
3,000
0
8,500
0
0
85
1,140
75
0
157
291
0 0 52,309 0 0 0 0 0 0 0 0 52,309 52,309 31,956
0 0 563,875 29,942 38,431 45,284 41,772 30,000 32,452 52,332 19,217 853,305 853,305 731,128
0
0
0
0
0
0
0
0
0
72
0
1,380
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
72
0
1,380
0
72
0
1,380
0
96
0
1,320
0 0 1,452 0 0 0 0 0 0 0 0 1,452 1,452 1,416

Page 11

CITIZENS ADVICE IN DORSET

(A Company Limited by Guarantee)

NOTES TO THE ACCOUNTS

FOR THE YEAR ENDED 31ST MARCH 2022

6. Staff costs

The bureau currently employs no staff. There were no trustees' remuneration or other benefits for the year ended 31 March 2023 nor for the period ended 31 March 2022. No trustees received expenses for the year ended 31 March 2023.

7. Debtors and prepayments
Other Debtors
Payment in Advance
8. Creditors: amounts falling due within one year
Trade Creditors
Other Creditors
Accruals
9.Reserves
Balance at 31st March 2022
Net (outgoing)/incoming resources
Transfers between funds
Balance at 31st March 2023
General
Reserve
£
31,260
163
1,823
33,246
Designated
Reserves
£
17,884
0
(2,500)
15,384
31.03.23
£
99,276
373
31.03.22
£
0
348
99,649 348
31.03.23
£
0
91,677
1,380
31.03.22
£
360
0
1,320
93,057 1,680
Restricted
Reserves
£
132,852
(57,172)
677
Total
Reserves
£
181,996
(57,009)
0
76,357 124,987

9.1 General Reserve

This reserve represents the working capital remaining for the day to day running of the charity's normal activities

9.2 Designated Reserves
Spent in
year
Transfer in
year
As at 31
March 2023
£
£
£
£
Closure Reserve
5,000
0
(2,500)
2,500
Development Reserve
12,884
0
0
12,884
17,884
0
(2,500)
15,384
Closure Reserve
Development Reserve
As at 1 April
2022
A reserve set up to meet potential costs that may arise following the closure
and winding up of the company.
A reserve set up to support additional costs arising from the development of
Transfer in
year
£
(2,500)
0
As at 31
March 2023
£
2,500
12,884
(2,500) 15,384

A reserve set up to support additional costs arising from the development of advice services within Dorset.

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CITIZENS ADVICE IN DORSET

(A Company limited by Guarantee)

NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31ST MARCH 2023

9.3 Restricted Reserves
Dorset Council - Advice Contract
Bureau Training
Dorset Council - Income Maximisation
Dorset Council - Armed Forces Support
Dorset Council - Refugee Resettlement
Dorset Council - Debt Service Support
Dorset Council - Advocacy Support
Dorset Council - Inclusivity Support
Dorset Council - SEND Support
Dorset Council - Ukraine Refugee Support
Dorset Council - Cost of Living Support
Dorset Council - Rough Sleepers Initiative
Opening
Balance
01.04.22
£
0
1,148
9,708
4,940
0
45,284
0
41,772
30,000
0
0
0
Add/(Less)
Net Surplus
(Deficit)
£
(677)
0
0
0
0
(45,284)
0
(41,772)
(30,000)
23,181
37,380
0
Transfers
Between
Reserves
£
677
0
0
0
0
0
0
0
0
0
0
0
Closing
Balance
31.03.23
£
0
1,148
9,708
4,940
0
0
0
0
0
23,181
37,380
0
132,852 (57,172) 677 76,357

Dorset Advice Contract: CAiD successfully bid for the Dorset Advice Contract. This contract replaces the previous unrestricted grant support and will be provided through a three year contract that commenced on the 1/10/2021. For 2022/23 the contract funding was allocated on the same basis as the previous unrestricted grant funding for the period 1 April 2022 to 30 September 2022. A new funding formula was introduced for payments from the 1 October based on population and deprivation weightings.

Bureau Training: CAiD provides courses on benefits, debt and employment. CAiD arranges the courses at the request of the Local Citizens Advice offices who pay for every place they book. Courses are only run if the income raised is sufficient to cover the costs incurred. Due to the limitation on training created by Covid19 the balance of £1,148 is being carried forward to 2023/24.

The Income Maximisation reserve now holds all the residual income maximisation funding. The ongoing project is funded by Dorset Council and its delivery is now managed by East Dorset & Purbeck. Funds received in 2022/23 were fully allocated to the bureaux delivering the service. The project funding has been extended to the 31 March 2024. The reserve balance will be allocated to the thee local offices in 2023/24.

Refugee Resettlement Programme (previously Syrian Refugee Programme): Dorset Council provided a 1 year grant to employ 2 part time advisers to provide advice and support to Syrian families who had been re-settled in Dorset under the Home Office Syrian Vulnerable Persons Resettlement Scheme. The project started in January 2019, and the advisers were based in a Local Citizens Advice offices. The project has been extended until the 31st March 2024 and the remit of the project support extended to meet the needs of other refugee groups.

Armed Forces Support: Dorset Council provided grant funding of £4,940 for providing advice to members of the armed forces and their families. This funding will be carried forward into 2023/24 and has now been allocated to CA Central and CA East Dorset & Purbeck for advice support in garrison towns.

Dorset Council - Debt Support: A project running from October 2021 to August 2022 to support the operation of a Dorset Debt unit that can provide support to generalist advisers delivering debt advice to clients and provide specialist advice direct to clients as referred by generalist advisers. The project also provided training to advisors and coordinate the collation of debt issues needed to support research and campaign work. The project is managed by CA Central Dorset.

Dorset Council - Advocacy Support: A project running from 1 January 2022 to 31 December 2022 that provides Advocacy services in the Dorset Council area and to work collaboratively with a range of equality, diversity and inclusion partners including Kushti Bok. The project is managed by CA Central Dorset. A funding extension has been sought for 2023/24.

Dorset Council - Inclusivity Support: A project running from February 2022 to February 2023 to develop a sustainable framework of inclusivity and accessibility across the Dorset area, including working with local small hospitality and retail businesses. The project is managed by CA East Dorset and Purbeck.

Dorset Council - SEND Support: A project running from March 2022 to September 2022 to provide targeted advice and support to parents, guardians and carers of under 25 year olds who have special educational needs or disability. This project is managed by CA Central Dorset and CA Bridport.

Dorset Council - Ukrainian Refugee Support : A project running from August 2022 to July 2023 to enable dedicated support, advice, information and guidance for Ukrainian Refugees and their hosts in the Dorset Council area. This project is managed by CA Central Dorset.

Dorset Council - Cost of Living Support : A project running from August 2022 to July 2023 to support expansion of the capacity of welfare benefits and energy caseworkers. These additional resources will target those who are most vulnerable and identify extra income whether through unclaimed benefits, energy grants or other local assistance.

Dorset Council - Rough Sleeper Contract : A new contract for 2.5 years commencing in October 2022 to deliver sustainable outcomes for rough sleepers and to reduce and ultimately eliminate rough sleeping by 2025. This contract is delivered by CA Central Dorset.

9.4 Transfer of Funds

Following consideration of the CAiD reserves in 2022/23 the following transfer has been actioned

Transfer to General Fund : Due to the changed risk position of CAiD now that it is operating without directly employed staff it was agreed that £2,500 from the Closure Reserve would be transferred to the General Fund.

10 Related Party Transactions and control

Citizens Advice in Dorset is constituted as a charitable company limited by guarantee and having no share capital. As such, there are no members with shareholdings in control of the company: control is vested in the Trustees as a body. There were no related party transactions during the year.

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