,'1
age connects
morgannwg.
age connects
morgannwg.
Annual Report
202412025

Contents Page
Chair's Foreword....................................................................................................
Our Vision, Mission & Values
Making a Difference.. 2024-25 in Numbers......................................
Together for Older People..............................................................................
A Place for Everyone............................................,..................,,,........................13
Amplifying Our Voice.......................................,.................................................16
Securing the Future..................................................................................,...........18
Working for Change.............................................................................................21
Building a Resilient Organisation................................-............................22
How Can You Help Us?
..23
The Year Ahead.......................................................................,.,.............................24
Guided by Trust.....................-.................................................................................26
Financial Review.......................................................,............................................27
Independent Auditor's Report & Financial Statements...........34
Age Connects Morgannwg. Cynon Linc. Seymour Sireel. Aberdare. Rhondda Cynon Taf, CF44 7BD
01443 490650: informalion@acmorgannwg org.uk, www.acmor9annwg.org.uk
Age Connects Morganwg helps older people In Biidgend. Merihyr Tydfil and Rhondda Cynon Taf.
Registered charity no.. 1129973. Company Tegistered no.. 6717361. ICO.. Z3002679.
Copyright 0 2025 Age Connect£ Morgannwg All rights reserved. This material musl not be reproduced
or used In any manner whatsoever without the express wrillen permission of Age Connects Morgannwg.

Since opening its doors in 2021, Cynon Linc
has recorded 28&017 contacts, with numbers
of beneficiaries growing annually. The ongoing
success of the Hub is due to the fantastic work of
the Cynon Linc team whq with extremely limited
resources and an ambitious income generation
largel, have worked iirelessly to develop a truly
inclusive programme. Many of our visitors return
daily or weekly to eat in the restaurant, attend
classes or visit one of our many partner providers
The whole ethos of Cynon Linc is that it is
representative of the community it serves, that
the activities delivered there reflect what people
want and that those activities promote a sense of
belonging, of community cohesion and ownership
of the Hubs success.
Across our charity services, we worked with
1&320 people to access information, advice and
support that improved their quality of life, helped
them regain their independence or gave them a
stronger voice, compared to13,627 in the previous
year. This is a slight decrease in ihe previous year,
which reflects the cessation of our Joinl working
in Teams service in March 2024. However, our
At Age Connects Morgannwg, we believe all older Information and Advicelwelfare rights service
people should have access and opportunities
assisted an additional 3,000 people compared
to engage in social activities that help reduce
to the previous year, thanks to our Community
feelings of loneliness and isolation., that they
Caseworker Service.
should have sufficient income to afford food,
warmth and shelter and have the opportunity to
work, participate and make choices about their
lif& We believe they should be protected from
financial, emotional, psychological, physical, or
sexual exploitation, neglect and abuse and that
they should be listened to and have their wishes
respected when decisions are made about their
independence, including where they live and who
cares for them.
Chair's Foreword
age cwnects
Our strategy for 2023-2026 entitled Together
for Older People, clearly sets out a programme of
work to deliver the strategic priorities that reflect
our ambition and aspirations for older people.
This Annual Report describes the progress we
have made during the reporting year1si April
2024 to 31st March 2025 and are continuing to
make in delivering on these priorities, through
established services and new work programmes.
During the reporting period,111,271 people used
our services, attended our events, and engaged in
our work. This includes 10Q306 contacts made at
our Cynon Linc Community Hu

The charity has continued to deliver the Trusted
Assessor Project as part of the multi-disciplinary
discharge planning team in general hospitals.
Using Welsh Government Regional Integrated
fundin9, the CTM Regional Partnership Board
commissioned the charity to deliver the Home
First Trusted Assessor Team from April 2024.
Our community-based Support Worker Team
has collaborated seamlessly with the Trusted
Assessor team in providing the essential low-
level, short-term support that can make such an
enormous difference to the confidence of older
people returning home after a hospital stay.
As a generic charity for older people, our work
often touches ihe lives of people living with
dementia, both as the person with the diagnosis
and those who provide their care and support. In
2021, the All-wales Dementia Care Paihway of
Standards was published, which set out twenty
standards aimed at improving dementia care
for individuals and their carers and providing
a clear pathway towards implementing
effective standards in dementia care by 2023.
We helped raise £2,992,309 in welfare benefits
Standard twelve requires that 'People living with
for people who were living in poverty or struggling dementia and their carers will have a named
to pay for the care and support they needed to
contact (connector) to offer support, advice
live independently, compared to £1,734,789 in the
and signposting, throughout their journey from
previous year. This is a 530k increase and reflects
diagnosis to end of life., In 2023, the Regional
the impact of cost-of-living pressures and the
Partnership Board commissioned the charity lo
oulcome of our campaign to raise awareness
deliver the dementia connector service through
about the help and support available through a
its new Dementia Matters Programme and the
range of schemes and entitlements.
service was re-funded for 2024-25. This report
Across the UK news bulletins have reported on
demonstrates ihe incredible difference being
the unprecedented pressure faced by the NHS
made by our Memory and Wellbeing Guides and
and social care system, from ambulance waiting
the Dementia Matters Team.
times to delayed transfers of care for those who
need ongoing care and support in the community.
For over three decades, the charity has provided
effective and impactful hospital to home and
preventative services that help older people live
Independently at home. Since publishing 'Passing
the Baton, in 200& Welsh Government has been
building on its commitment to improve hospital
discharge planning and in 2018 the Discharge to
Recover and Assess Model was introduced. This
model was supported by a Hospital to Home
Community of Practice, of which the charity is a
member, who published key learning and practice
examples of whole system approaches that
worked well across Wales.
More generally, we have continued to deliver
services and support that focus on the
health and wellbeing of older people who are
experiencing feelings of loneliness or isolation.
Our Volunteering Matters Programme offers
something for everyone, whether it be face to
face befriending through our Companions service
or by more traditional written means through
the Pen-Pal scheme. Our Volunteers work right
across the organisation, as befrienders, admin
support, catering assistants, play facilitators,
activities co-ordinators and entertainers. I should
take this opportunity to thank our incredible
volunteer workforce for their dedication, their
compassion and most importantly, their time.

Our understanding of new opportunities that
deliver for older people has never been stronger,
or clearer, thanks to the work of our engagement
and public affairs team. Through our Chief
Executive, the charity continues to contribute to
local, regional and national conversations on the
issues that affect older people, providing a strong
voice on issues such as access to public transport,
access to care and support and on the impact of
changes to healthcare provision or amenities like
refuse collection and public toilets.
The achievements and impact described in
this report are testament to the dedication
and resilience of our executive team who
have experienced one of the most challenging
periods in the charity's history, largely due to
unprecedented challenges in recruiting into senior
leadership vacancies. I would like to extend my
personal thanks to our Senior Leadership Team,
In June 202& our Chief Executive, Rachel
Rachel, Jon and Karen for their superb teamwork, Rowlands, announced that she was leaving Age
for their leadership and support of one another
Connects Mor9annwg after 20 years of service.
throughout the year. Despite the challenges
While we are, of course, sad to see Rachel go, this
they have faced and their considerably reduced
is a moment of celebration and recognition. Her
number, they have strength in depth of knowledge, contribution - not just to ACM, but to the wider
creativity and tenacity resulting in their ability
voluntary sector - has been nothing short of
to achieve great things by working together. We
extraordinary. Her leadership, vision, and tireless
have also benefited from the services of Allyson
commitment to improving the lives of older
Griffiths and Denise Havard, both of whom
people have left an enduring legacy. Thanks to
stepped in to support the team with finance and
Rachel, ACM is in a strong and stable position,
project management.
with solid foundations for the future. Rachel's
departure will be deeply felt by colleagues,
partner4 and the countless individuals and
families whose lives she has helped to improve.
As she moves into an exciting new role, we offer
our heartfelt thanks for her outstanding service -
and our very best wishes for the future.
Finally, I would like to thank my fellow Trustees,
our wider workforce, paid and voluntary, for their
dedication and compassion in the course of our
work. None of this would be possible without you.
klo
WORLD
nF WOPK
ywyd gwaith
Al
Memory or,d
. W¢ttetr•re
Lynda Wllliams
Chair, Age Connects Morgannwg

i*
f41
Our Vision, Mission & Values
Our Vision
is to live and work in a society where older people are respected and
enabled to meet their aspirations. This plan sets out how we will support
older people to meet their aspirations and reach their full potential.
Our Mission
is to make a difference to the quality of life of older people and promote a
ositive view of ageing.
Our Values
We Listen..
We put older people at the heart of all we do to achieve the best personal
outcomes for those that seek our support. We listen to older people and
use what they tell us to be a champion for their rights, dignity and respect.
We Learn..
We welcome innovation and creative solutions to achieve the results
older people want. We are committed to the improvement and growth of
the people who work with us through personal development and lifelong
learning.
We Care..
We are compa55ionate and caring in everything we do. We recognise the
diversity of lived experience and will challenge discrimination wherever
and whenever we see it. We build relationships on trust, openness and
integrity. We support one another to achieve their best.
In shaping our obieclives. the trustee5 have considered the Charity Commission's guidance on public
benefit. Including the guidance 'public benefit". running a charily IPB21.'

Making a
Difference :,"
age connects
morgannwg.
in Numbers
100,306
<>148
Cynon Linc
People living with
dementia anc4
carers supported
3736 .
NaiL cutting
appointments
delivered
1562•'
People welcomed at
our coffee mornings
Active volunteers
making a difference
.4016PJ.
CLients supported with
information & advice
27,353
IU1734
at the Hyb café
Clients assisted with
hospital discharge
£1,575,570 .
in benefits
successfulLy
claimed
169
U 5108
Home energy efficiency
assessments completed
Christmas cards sent
through our festive appeal
9500)
1482
542
LEAP energy
advice calls made
People helped
to improve their
digital skills
Befriending
clients supported
against loneliness
£6,166,707
in savings and income
gained by LEAP clients
740,030 53,750
People reached
via social media
Website visitors
engaged online

ogether for O
er Peop
Our Charity Development department delivers activities and services directly to older people. The team
witliin this department are the Iieart of our charity duiiiig thi5 last year they have supporleo some
of ihe m051 vulnerable people iri our area of benefii. througti celebratirig tliem, championing Ihein.
listening lo them, and working alongside them as individuals to undeistand what is impoTlanl to them
lo live as independent, as active and as happy as possible.
Below are some of the achievements these services have accomplished in the last year, evidencing the
impact we have made and how much of a difference we make to the lives of older people in Bridgend,
Rhondda Cynon Taf and Merthyr Tydfil.
Leaving No-one Behind
Our Leaving No.one Behind
programme corTiprise5 three s
trands of work, Engage, Connect
and Sustain.
In the reportlng period, we successfvlly delivered:
Connect
27 online scams awareness sessions to 251 people,
helping them feel more confident 90ing online.
44 Digi Café sessions to 123 people. The digi café
was originally established at Cynon Linc and has
since been rolled out across RCT and includes
health and cost of livin9 advice.
11 people aged 65+yrs provided with digital support
at home, via our partners at Ability Net.
Sustain
Hosted Climate Action Group network at Cynon
Linc to engage new members.
4 Community groups visited environmental projecls.
Engage
Attended 38 events to chat to people about their
issues such as The Eisteddfod in Pontypridd
Established a Teatime Club, based on an idea put
forward by 4 local men. This club continues to be
popular and helps combat loneliness & isolation
during the early evening.
Launched a Repair Café, ran over 3 sessions on
Saturday mornings.
Developed a Matinee Club where films were
screened to event goers: "Best thing in
Aberdare for ages Can't wait for next
one First classl.
EngAGE cultivates an environment
where older people co-produce
community projects, become
local activists for change and
improvement and create long term
social connection& Connect focuses
on ensuring older people are taken
on the digitalisation journey in a way
that they can engage with, identifying
barriers anij developing solulions.
These two strands will feed into
Sustain, working towards becoming
an accredited Net Zero organisation
by 2040 and ensuring that older
people are a significant part of this
journey. The Engage Project aims to
increase and diversify participation
of the 50+ community by engaging
with individuals and groups not
currently using our services. In
Ihis reporting period, alongside our
Engage Manager, we employed an
additional member of staff to support
the delivery of the technical element
of the project, enabling us to turn our
consuliaiion on Digital Exclusion into
practical help and support for people.

pr
Information, Advice
and Assistance
Th• energy4tsd
$avkn9 SeThTIc•
This quality assured service offer5 general ancl
specialist advice and casework on a wide range
of Issues affecting older people includirig.,
Maximising income and claiming welfare
benefits.
Care homes and charging procedures.
Planning for the future - Wills, Funeral Plans
and Equity Release.
Aids and adaptations to help remain in your
own home.
Schemes to keep your home warm and
energy efficient.
Managing financial affairs and taxation.
Housing and tenancy.
Money Matter&
During this period, the service supported 4016
people over the phone, at home, in community
venues and at our Info Hub in Cynon Lin
Aberdare, raising £1,575,570 in unclaimed
entitlements.
morgonft
Together For
Older People
)il.Iw¢itsl
Throu9hout the reporting period, our place
based and community teams have attended
the followin9 events:
Information Day - Graig Community Centre
Turning Ponly Blue
Cost of Living Event - Maerdy Community
Centre
Eisteddfod (Pontypridd)
Information Event -
New Life Church Tonyrefail
Pension Credit Information Day -
Cynon Linc
Warm Home Event -
Bryn Cynon Strategy (LEAP)
Pension Credit Advice Days in
Maerdy, Maesteg, Coychurch,
Pontyclun and Pontypridd
Dementia Action Week- Pontypridd
We have also continued our partnership with
LEAP, offering free home energy advice in the
community - supporting those at risk of
fuel poverty, and helping people stay
warm in their home&

Home First Programme
Our Better al Home Community Support Workers has this project helped
received 608 referrals during the reporting,
improve NHS performance
providing ovei" 4260 home visits and 6086 hours
by assisting with quicker,
of support.
safer patient discharges it
This service enables inclividuals to build
has also saved NHS staff clinical
confidence in their own home and local
time by providing information about the home
community, following a discharge from hospital
environment and taking on a liaison role with the
or to prevent unplanned, emergency readmission.
patient and their family. We have covered this
The team provided holistic and person-centred
role for clinical staff, meaning they can effectively
assessments through a 'what matters to me,
spend more time on-ward with their patients.
conversation and worked with older people to
We have added value to the patient journey
seek appropriate community resources and
and facilitated an improved patient experience
support that made a real, and individual, difference by being a consistent point of contact boih in
to their life. The Better at Home team received
hospital and at home. Durin9 this period the
258 referrals from our own trusted assessor
Trusted Assessor Team supported NHS staff
project with the remaining referrals received from
to assess almost 10,000 patients as part of a
social services, other voluntary organisations,
multi-disciplinary approach to discharge planning.
family, friends and self-referrals.
Our Trusted Assessors play an important and
Our community support workers supported Bill to
helpful role in ensuring patient flow and digital
access the community independently by building
information is compliant and up to date, thus
confidence after a stay in hospital and recently
reducing unnecessary delays and helping to
prepare the patient for home. The team provided
being widowed. This support reduced Bills feelings one to one, intensive support to 743 patients, with
of loneliness and isolation and also prevented
the need for formal care services, allowing Bill to
354 of these being referred to our community
make choices ihat benefit him and promote his
team for ongoing support after discharge.
independence.
Our goal is to support patients to regain their
confidence and independence at home after a
Our Trusted Assessor project is a new project
hospital slay, and to work with colleagues across
for Age Connects Morgannwg and focus5es on
health and social care to reduce the risk of
supporting older people leaving hospital. Not only
unplanned readmissions to hospitaL

11
41 Volunteering Matters
Over the past year. our volunteer led projects have
made a sigriificant impact on the lives of oldei
adults across Cwm Taf Morgannw9 Focused
nn supporting individuals aged 50+ who are
experiencing loneliness. isolation. and challenges in
connecling with iheir community, the initiative has
reached an imDressive 7.104 people.
Our Reochin9 Out project, which includes face-to-
face and telephone befriending, currently supports
383 people. Other key activities included a Pen
Pal programme connecting 50 people through
heartfelt letters, Coffee Mornings with 1,562
attendances, a Christmas Card Appeal reaching
5,108 recipients, and a Shoebox Appeal delivering
gifts to 85 individuals. These efforts have brought
joy, companionship, and a renewed sense of
belongin9 to many. Our dedicated volunteers have
Our Memory and Wellbeing Guides have made
been instrumental, contributing an outstanding
a significant impact this year, successfully
363,271 hours of their time to ensure no one feels
supporting 148 newly diagnosed people living with forgotten.
dernentia (PLWD) across Cwm Taff Morgannwg.
One befriending participant shared.. °My volunteer
Through this initiative, clients have received
hos been a life saver. She is very helpful and
essential emotional support, connections to
pleasant. We have a good chat and a good laugh.
other services, valuable information, advice, and
I wouldn't manage getting Out to places like M&S
a friendly ear. One client poignantly shared, <<You
without her. I'll miss seeing her every week..
feel like my life raft in a stormy sea,>) highlighting This year's achievements highlight the power of
the profound difference our support has made in
connection and the importance of community-
their lives.
led support. As we look to the future, we remain
committed to expanding our reach and continuing
to bring warmth, friendship, and hope to those
who need it most.
Dementia Matters
The project has been instrumental in providing
a sense of community and reassurance to those
navigatin9 the challenges of dementia. Our
dedicated team has worked tirelessly to ensure
that every client feels heard, understood, and
supported. By offering personalised guidance and
referrals to additional resources, we have helped
clients and their carers access the services they
need to manage their needs effectively.
In addition to our Memory and Wellbeing Guides,
our Activities Coordinators have delivered person-
centred therapeutic activities in two care homes
in Merthyr Tydfil. These activities are designed to
enhance social skills, ensuring a better qualily of
life for residents. The activities include a range
of engaging and stimulating exercises tailored to
the individual need5 of each participant, fostering
a sense of accomplishment and joy. Overall, our
efforts this year have been focused on improving
the lives of those affected by dementia, providing
them with the tools and support necessary to
navigate their journey with dignity and hope.

Keeping You on Your Feet
Our affordable nail cutting service Simply Nails. wkiicli aims io reijuce falls and Increase independeiice
for older people. contitiued lo thrive with 3.268 appointments provided in 2024-2025, and the team
opening new clinics in 4 new venues
responding lo the need in those local coiiimunities.
In the reporting period we completed our 'F￿t First, project aimed at reducing the risk of falls
and reduced physical activity for people with dementia because of poor foot and toenail care. The
evaluation of the Feet First Project has demonstrated that we can deliver a tailored service for people
living with dementia, that is person-centred, preventative, affordable and accessible.
The daughter of a customer with dementia said Mr W was very unsteady on his feet which
of the treatment her mother received,
resulted in a fall. His family had not seen his
feet for some time due to Mr W always wearing
slippers. After his fall, and his family realising
the extent of his nail growth, he was booked
in for his first appointment with the ACM Nail
Cutting team. Below are the before and after
photos. His appointment took 2 hours, with Mr
W delighted with the results and how much
more comfortable he felt.
66
I never thought she would let
you touch her feet, but Helen was just
wonderful with her. Shefelt reloxed ond
happy with the chotting for quite o while
belore the treatment storted"
Before
Before
Before
After1st
appointment
After 1st
appointment

••
aF*
ace for Everyone
Cynon Linc is the charitys social enterprise
community hub based in the heart of Aberdare,
This year the hub has seen an increase in footfall
and participation with visitor numbers reaching
over 100,000 from people throughout RCT and
further afield.
Throughoul this year we have used our
community spaces for all sorts of events
including NHS 'Don't Fall For It, falls prevention
sessions, Head Teacher Interviews, as a Polling
Station in April 2024 for the UK Government
General Election, awards ceremonies, exercise
classes, wakes, baby showers and a hen party
afternoon tea along with a summer and winter
craft fayre. The diversity of our spaces means
that we can cater for groups, large and small. Our
Collaboration Suite (seats 12 people) is perfect for
meetings, the Discovery Suite which holds up to
50 seats is used for craft classes, choir practice,
training courses and Pilates classes. Our Main
Hall can accommodate up to 220 people and
is where our bigger events bring in people of all
ages for sports, entertainment and learning.
Apr - Jun 2024
July - Sept 2024
Oct - Dec 2024
Jan - Mar 2025
Total
23,542
24,284
2&094
12&386
1100,306
Organisations and activities that use the hub on
a regular basis include Halifax outreach, Over
50s Forums, The Samarilans, Maihs Tutoring,
Rhondda Cynon Taf County Borough Council,
Behaviour Support groups, Teacher training, U3A,
and'Education Other than School, art classes.

Hyb Restaurant and Coffee Lounge
Our bi-weekly afternoon tea offer was a big hit this year
and attracted a new customer base who have continued to
support the restaurant on a regular basis. We also enjoyed a
number of Supper Clubs where customers experienced an
eight-course themed taster menu, prepared by our talented
Chef and his team.
The Hyb also partnered with Unite Community to provide
funding for hot drinks and meals for their clients who are
experiencing homelessness within the Aberdare area.
We continued to offer 'Pay it forward to those who needed
it throughout the year. Thi5 service sees customers pay
in advance for a meal or hot drink, which can be used by
anyone who needs it later. We always ensure anonymity and
dignity is upheld for those in receipt of these acts of kindness.
The Hyb hosted another 'Breakfast with Santa, event in 2024
with two fully booked session& Children were offered
a choice of reindeer pancakes, Christmas tree
toast and toppings, or snowfiake porridge. Each
child visited Santa and received a gift which
were all funded by the Sobell Foundation.
Events
The hub hosts a wide range of events, classes and activities for
all ages ensuring the venue is truly intergenerational - and
this year also housed 124 evening and weekend events. These
included:
Event
Date
Noof
Attendees
06/07124 44
Comedy Night
Adele tribute night
I Phil Collins tribute night
Children's Halloween Disco
06112124 47
16/08124 39
30110124 154
Murder Mystery (Spring)
Murder Mystery (Winter)
Christmas Wreath making
Summer Fun Day
Christmas Dinner event
20/04124 34
30/11124
52
23111124
32
23107/24 1006
14/12/24
69
Pantomime
24101125 67

Little Lincs
Our Little Lincs Stay & Play area continued to
grow its audience and activities throughout this
year with our employed playworker working
closely with local a GP surgery to hold a breast-
feeding advice group each v￿ek, and also with
a group of local childminders to provide a safe,
fun-filled session for the children they care for.
We also commissioned Tee2Sugars (a local
graffiti artist) to create a new animal themed
mural on the walls in the play area. This theme
was chosen to compliment a 'Forest-school'
themed garden area planned over the next few
year&
Events and activities held at Little Lincs this year
include Grinchmas Specia( Meet & Greet Santa,
music mornings, sessions for babies and children
with additional learning needs, Christmas Crafts,
meet and greet with Stitch, World Book Day
celebrations, Valentine's Day biscuit decorating,
along with a number of children's birthday
parties through our private hire provision.
••
We can
help you
Tenants
We currently have three
permanent tenants w5thln the hub:
Maendy Place Surgery joined Cynon
Linc in August 2022. The surgery
operates 4 days a week and brings a
number of cusiomers and participants
to the hub daily.
Twisted Willows Holistic Therapies
is a family wn business that offers
Aromatherapy and Reflexology
services. The services are available 7
days a week through an online booking
portal.
Barclays Bank in the Community are
with us for 3 days per week offering
advice and support to their customer&
Customers can book appointments or
walk in to access their services.

Amplifying Our Voice
Marketing and communications continue to play a vital role in delivering our organisational mission.
These activities are central to raising awareness of our services among both current and prospective
service users, building and reinforcing our brand identity, opening new channels for engagement
and feedback, and supporting income-generating work such as event ticket sales and partnership
development. They also help us grow and diversify our audience, ensuring that our messages reach
the communities who need them most.
Using analytics lo analysi5 Post-performance
Digital in Action
In 2024-25, our social media channels reached
a record 740,030 people, far exceeding what
traditional methods could achieve. This growth
reflecis both increased digital engagement -
especially among older adults - and the strength
of our content strategy.
Engagement has grown significantly. with more
people liking, commenting, and sharing our posts.
This not only shows our reach is expanding,
but atso that our messaging is connecting
meaningfully with audiences.
We use analytics to guide our digital output.
Understanding where our followers live, along
with their gender and age group, helps us make
data-informed decisions. It also identifies gaps
where offline communications may be needed.
Social media continues to be key in promoting
events, celebrating volunteers, recruiting
supporlers, and signposting people to our
services. For many, our digltal presence is their
first introduction to Age Connects Morgannwg.
Our Approach
Digltal platforms including our websites and
social media channels - are now the primary
way we connect with audiences. While cost-
effectiveness is a benefit, our focus on digltal is
driven by its speed, reach, flexibility, and ability
to foster two-way communication. These tools
enable us to respond in real time lo emerging
issues, tailor messages to specific audiences.
and share contenl ir) dynamic, engaging ways.
Desplte this digital-first approach, inclusion
and accessibility remain at the heart of our
communication& Recognising that not everyone
is online, we continue to produce high-quality
printed materials - leaflets, event flyers, and
posters - for distribution through GP surgeries,
events, community centres, and other local
venue& We also maintain a presence in
traditional media to ensure our messages are
accessible to offline audiences.

ELldVIII-
10 IIIEINORLD
Cioesoi'ibyd
Campaign Highlights
Christmas Card Appeal l December 2024
This campaign invited people to send Christmas
cards with personal messages for older
individuals living in residential care. A far-reaching
digital campaign helped us reach 164,000+
people and collect 5,108 cards - more than
double the previous year. Cards arrived from
across the UK the USA, and New Zealand,
highlighting the compassion of the public and the
power of digital reach.
Volvnteerg Week l June 2024
We amplified national messages and highlighted
the work of our 81 volunteers, while promoting
local event& The campaign generated 37,600
impressions and resulted in 13 new volunteer
applications, showing how digital Storytelling
drives real-world outcomes.
Digital Transformation
We led a full review of our Customer
Relationship Management (CRM) system,
working with an external consultant to
identify a system fit for the next five years.
A supplier has now been selected following
a competitive tender and we continue to
seek funding to advance the projecl. In the
meantime, a staff-led review of our current
CRM has been completed, and a programme
of improvements is underway.
We also introduced live chat on our websites,
QR codes for easy access, online surveys
for feedback, and additional downloadable
resources to support users.
We remain cornmitted to evolving our
digital marketing exploring new platforms,
improving content, and deepening audience
engagement. At the same time. we'll
maintain a hybrid approach to ensure
accessibility for all. Our goal is clear: to
ensure everyone who could benefit from our
work knows who we are, what we dq and
how to connect - whether online, offline, or
somewhere in between.
l•y
Brand Development
While maintaining the strength of our core
brand and colour palette, we also developed
complemenlary project brands - Teatime Club,
Matinee Clul and EngAGE - to appeal to new and
existing audiences wilh targeted messaging.

Securing the Futur
Whilsl we value the support of oui" public secloi partners. we must acknowlecjge that reliance on grant
income is high risk and should be balanced with activity which generates profit the charity can use to
sustain its future. To achieve this, we will recruit two new roles in 2025126. an Enterprise Manager to
grow and diversify our paid for services an.d a Fundraising Officer. lo increase donations through public
and corporate giving.
A joint enterprise and fundraising Strategy will provide ACM with potential to generate the unrestricted
income required to meet core costs and ensure increased resilience for the charity moving forward.
The benefit of creating unrestricted income is more than covering core costs, it will give the charity
flexibility to deliver services that respond to people's needs rather than relying on income from public
bodies and grant funders. It allows a charity to roact quickly, to plan and to have greater leverage when
negotiating with other funders.
Fundraising activity during 2024-25 was limited
due to vacancies in both our Fundraising Officer
and Enterprise Manager roles. However, several
staff-led initiatives helped to generate valuable
income during the year.
The most successful of these was our weekly
Bonus Ball draw, organised by our Volunteer
Team, which raised £2,81& Supporters, including
individuals who had received help from our
Information and Advice Team, contributed a further
£2,347 through ad-hoc and regular donation&
We also ran a small number of special fundraising
events, including a sponsored walk up Pen y Fan,
a Christmas Card AppeaL and our Loneliness
Campaign, which together raised £1,222.
In total, fundralslng activily generated
£6,38", durin9 the year.
Simply Life and
Simply Financial
In the absence of an Enterprise
Manager during 2024-25, our
Simply Life and Simply Financial
initiatives remained dormant.
However, preparatory work
continued in anticipation of a
future relaunch. A comprehensive
business plan was developed
accompanied by a full suite of
marketing materials, positioning us
to move forward with new delivery
partners in 2025-2&
simply
Iron age connects
mor9annwg
simply
financial '
age connects
morgannw9

Path to Net Zero
This year saw the launch of our first Carbon
Reduction Strategy. As a charity, we recognise the
importance - and the complexity - of balancing
environmental responsibility with the delivery of
vital services. Managing a busy community hub
alongsi(le a dispersed, field-based workforce
presents unique challenges. However, our
commitment to reducing emissions also brings
valuable opportunities, including access to new
funding streams, the potential for job creation, and
long-term cost savings. It also strengthens our
reputation within the community as a forward-
thinkin9 and responsible organisation.
We have aligned our targets with the Welsh
Government's Net Zero goals, aiming to achieve a
6310 reduction in emissions by 2035 and full Net
Zero accreditation by 2045 - five years ahead of
the UK tar9et. Achieving this will require a phased
and strategic approach, but we are confident that
the environmental, financial, and reputational
benefits will be substantial.
Simply Nails
Our nail cutting servic4 which provides
affordable nail cutting services to older
people, remains a key service in our charity
enterprise provision. Whilst we keep costs
low, we aim to make a small profit to
provide income to the charity to support
projects that older people tell us are
important to them. In the reporting period
our nail cutting service made a profit of
£1&665 which included income from a
small grant,
We were also successful in a substantial
application to the Welsh Government
Communities Facilities Programme. This will
fund additional solar panets at Cynon Linc, thus
reducing our energy costs and carbon footprint.

Trust in Our Work
The Charity continLtes to retain the trust and
With the generous support of the Pen y
support of many public sector funders to deliver Cymoedd Vision Fund, we have been able
its work. Special thanks go to Cwm Taf
to diversify and grow income opportunities
Morgannwg University Health Board, Cwm Taf
at Cynon Linc by organising more events,
Morgannwg Regional Partnership, Rhondda
experimenting with our restaurant menus and
Cynon Taf County Borough Council and
attracting more anchor tenants to share the
Merthyr Tydfil County Borough Council for
space. Little Lincs, which opened in 2022, will
investing in services which help people return
home safely from hospital, supporting people
be replaced by Blossoms day nursery from
September 2025, securing a more sustainable
living with dementia, ensuring older people get
future for the space and providing much
access to good quality information and advice
needed Flying Start places for local pre-school
and recognising the importance of meaningful
age children.
activities for people living in residential care.
We continue to engage our customers and the
New investment from Welsh Government's
wider public in conversations aboul what Cynon
Single Advice Fund in 2025126 means that we Linc means to them, what they'd like to use
can expand our provision of community-based
it for and how we can make it better. There is
social welfare information and advice, linking
that work with opportunities to volunteer and
no doubt that increasing annual running costs
make it harder for Cynon Linc to be profitable,
for older people to get involved in our work
if we are to keep prices within the reach of our
loyal customer base, so new and innovative
ways of generating income from our many
patrons will be explored in the year ahead.
/Qx GIG
/NHS
Bwrdd lechyd Prifysgol
Cwm Taf Morgannwg
University Health Board
Llywodraeth Cymru
Welsh Govemment
Cyngor Bwrdelstref Sirol
MERTHYR TUDFUL
MERTHYR TYDFIL
Bhv¥dd Regiot
Par6neriaeth Pa￿Tters11p
Flw)barbhcA Board
RHONDDA CYNON TAF
County Borough Council
Cronfa Gymunedol Fferm Wynt
PEN Y CYMOEDD
Wind Fann Community Fund CIC

Working for Change-
Age Connects Morgannwg has long worked with partner or9anisations to brin9 about change and
improve the lives of older people across our footprint. Close relationships have continued, and new
relationships developed. with supportive elected officials who have helped keep the welfare of older
people at the forefront of decision making. We have continued to invite politicians across all levels
of Government to meet with our CEO, as well as to shadow frontline staff and volunteers, to betler
understand the support we can provi(Je to their constituents
We have responded to a plethora of Government consultations on issues that affect - or might affect
older people. These have included consultations on Assisted Transport, Residential Care, Digital
Inclusion, Local Authority Budgets, Aclive Transport and Hospital Discharge. Our aim is lo always share
the voice of older people, so that what they tell us is important to them, is fed back to the decision
makers who can make a difference.
As an organisation we have also b￿n heavily
involved in the Pension Credit uptake campaign,
a partnership campaign alongside Cwm Taf
Morgannwg University Health Board, Citizens
Advice RCT and others. The aim of the
campaign was to reach the estimated 7,000
people in Cwm Taf Morgannwg not claiming
their Pension Credit, to make them aware of
their entitlement, and to support them to apply
for it. The Innovation Sprint Project successfully
identified 689 patients with respiratory health
conditions through public health screening.,
delivered fi768 instances of outreach support
through direct engagement,. assessed and
supported 1,890 clients, securing additional
annualised income totalling £1,655,552.
Additionally, we anticipate further annual
income gains of £961,103 from pending
applications, highlighting the significani financial
impact and enhanced support provided to the
community of Cwm Taf Morgannwg.
Our CEO slts on the following groups.
ensurln9 as a local or9anisation we
have a seat at the table to represent the
Ilved experience of those we support:
1. Age Connects Wales
2. Cwm Taf Morgannwg Regional Partnership
(until12 June 2025]
TSPC Ministerial Advisory Group (until12
June 2025)
4. TSPC Health, Social Care and Wellbeing
Planning Group Cuntil 12 June 2025)
5. CTM 2030 Leaders Network
& VAMT Third Sector Leaderfs Network
7. Pension Credit Uptake Campaign
Partnership
& Northern Cynon Valley Development Group
9. RCT Community Support Steering Group

Building a Resilient Organisation
We conlinue to deliver Qui Sirategic Plan
despile c￿￿llengeS in rerruiliri9 to our senior
leadership team. Special Ihanks go lo Denise
Havard fspecial Projects Maiiager) aiid Allyson
Giiffiihs (Inleiim Head of Finance) for stepping
Into key roles that helped us secure additional
fundiiig. manage sustaiiiability proierls arid whicli
vely.
Quallty Is about Irying to do better: better in
both the services the organisation offers and
in the way the organisation runs. Age Connects
Morgannwg invests in quality to:
Improve effectiveness and efficiency.
Improve satisfaction of service-users, staff, and
volunteers.
Develop consistency across sites and services.
Checking and prevention of potential risks and
issues.
Volunteers continue to play a vital role in the
charitys success and provide support to every
aspect of the charity's business. During the
year, two volunteers went on to secure paid
employment with us, in our Central Support
Team and in our Kitchen Crew. We are committed
to creating and offering genuine, meaningful
opportunities for people to volunteer in a way that
makes a difference to their life and adds value to
the organisation.
We have continued to recruit staff, trustees
and volunteers who reflect the diversity of the
society we live in and deliver services to. We
have developed policies and work practices
which ensure our staff, volunteers and service
beneficiaries are represented, treated equitably
and with compassion.
We aim to promote the Welsh Language and
improve the number staff who have no knowledge
of the Welsh Language by ai least 5 /0, as part of
the Well-being of Future Generations Act goaL
A Wales of vibront culture and thriving Welsh
IGn9uage.
Age Connects Morgannwg is constantly
looking to Improve and enhance our service
quality. Through effective use of service-user
feedback, all services are regularly evaluated, and
information collated is utilised to improve and
inform service delivery models.
Set improvement targets and priorities and
monitor progress against them.
Comparison with other organisations, leading
to improvements.
Demonstrate quality of service to funders.
Advice Quality Standard
Age Connects Morgannwg successfully
retained the AQS standard for a further two
years in December 2024. Our retention of
this standard will continue to demonstrate
that the organisation facilitates 8 Positive
culture of involvement and consultation,
strong team warking and loyalty to the
organisation. We have a comprehensive
referral and signposting
procedure. There is a very
strong commitment to
meetin9 service users, needs
through effective quality
procedures and a committed
and professional workforce.
Advice
guality

How Can You Help Us?
There are lots of ways to support Age Connects Morgannwg and every one of
them makes a difference. Whether you choose to donate. volunteer your time,
share our posts, or simply follow our journey, your support helps us provide vital
advice, events, and services for older people across our communities.
Ways You Can Support Us:
Donations
Make a one-off gift
Set up a monthly donation
Leave a Legacy
Remember us in your will
Request donations in memoriam
P Get Social
FolLow us on social media
Like, comment on, and
share our posts
Help spread the word
Volunteer With Us
Become a befriender
Help as a community driver
Support at events
Lend a hand in our offices
Choose Our Services
Visit our café at Cynon Linc
Come along to our events
Book a nail-cutting appointment
Use our trusted estate
planning service
Ready to help.
Scan the QR code:
Or visit www.ageconnectsmorgannwg.org.uk/volunteer
Age Connec15 Morgannwg. Reg Charity No1129973. Company. No. 6717361.

ge connects
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The Year Ahea
2025- 26 is inlended lo be the final year of the
Our plan to secure funding to support a
current Strategy, Together for Older People.
Fundraising Officer and Commercial Manager
However, with the prospect of a new CEO joining
remains very much at the forefront of our efforts,
the organisalion at the lail end of 2025, the Board along with digital transformation which will allow
has decided to extend tlie current strategy lo
us to integrate our systems, creating efficiency and
2027, giving the riew sonior leadership learTI lime
offering an enhanced customer experience.
Icj work with the Board and develop their Vision
We have recruited a dedicated Volunteer Co-
ordinator to deliver a new Volunteering Strategy as
part of our Connected Communities Programme.
Our Reaching Out and Keeping in Touch work
will continue through the Companions Projecl
and our Befriending Service, bringing together
thousands of people through writlen and in-
person opportunities to connect. At Cynon Lin4 we
look forward to welcoming Blossoms Day Nursery
as one of our anchor tenants, who will be providing
essential Flying Start places to over 30 children.
Snr +4p *', +
The year ahead will be both challenging
and exciting as a new CEO is recruited.
New appointments to the Head of Charity
Development and Finance and Corporate
Services Lead roles early in 2025 bring a fresh
opportunity to create a resilient and senior team,
who can build on the charitls strong position.

Our vision to transform ACM into an agile, financially independent organisation
that can swiftly respond to the needs of older people without being constrained
by external funding cycles, will be met through the delivery of the following activities:
Employing a Commercial Manager and
Fundraising Officer to drive forward our
income generation strategy,
Developing and deploying a bespoke
CRM system.
Carrying out feasibility of enterprise ideas
Implementing enterprise ideas that meet
our threshold for making profit.
Developing and delivering a programme
of fundraising events and activities.
Our database of organisations, people,
service engagements, and outcomes
is one of our most valuable assets. By
consolidating this data into a single,
integrated platform, we aim to enhance
our ability to support individuals,
streamline operations, and unlock new
opportunities for income generation.
To ensure we achieve this goal, we
engaged an independent company
to review our existin9 software and
applications. Their findings included
recommendations for the development of
a bespoke system designed to fully realise
the potential of our data. Informed by this
report, we developed a comprehensive
specification and invited tenders for the
development and deployment of a fit-for-
purpose, custom CRM system.
The primary objective of the proposed
CRM is to create a unified platform
that provides a clear, holistic view of
ACM'S operations and provide a robust,
integrated platform offering:
Case Management.. Streamlined
tracking and management of case&
Work Monagement Dashboards..
Real-time visibility into operations
and workfiows.
Bookin9s.' Seamless schedulin9 and
appointment management.
Fundraising and Marketln9.' Enhanced
tools for donor engagement and
campaign mana9ement.
Third-Party Integrations.. Seamless
connectivity with platforms like Xero
ond Breathe HR.
Advonced Reporting and Analytic&
Data-driven insights to inform
decision-making.
Looking ahead, we plan to introduce
Al-driven tools to further enhance the
user experience, improve operational
efficiency, and deliver even greater value
to our stakeholders.

Guided by Trust
Age Connects Morgannwg is a charitable company
limited by guarantee and operates across the Cwm
Tof Morgannwg health board region, which includes
Rhondda Cynon Taf, Bridgend and Merthyr Tydfil.
The day to day running of the charity is the
responsibility of the staff team, supported by a
network of volunteers and overseen by a Board of
Trustees. The Trustees make all the decisions on any
major expenditure and set the strategic direction for
the Charity.
Our current Board of Trustees comprises five
Trustees with a range of specialist skills and
experienc& The Board meets a minimum of 4
times per year to conduct general business plus
development sessions and ad-hoc meetings to
discuss specific opportunities or risks. The Board has
the power to meet online but makes every effort to
hold its general board meetings in person.
Trustees regularly review their skills, knowled9e and
experience to ensure they identify any gaps that
need to be filled.
Pl
o i'r byd
GWERSI
GYFER BY
lills f,
In the year ahead, the Trustees plan to recrult
new members with the following skills:
Finance and Accounting
Commercial/Entrepreneurship
Charity fundraising
Marketing
Environmentallsustainability
Digital Technology
Further development plans include:
Review and revise the Trustee Skills Matrix
Improve Trustee Information and Inijuction
packs
Develop Trustee Recruitment Video
Annual Board Development Days
alè5

Financial Review
A detailed analysis of income and expenditure for 2024-25 has been completed and compared
with arialysis from previous years Tlie business plan addresses perceived weaknesses and idenlifjes
polenlial opporlunilies. Regular moriihly repoiling procedures ensure that senior managers and
Irustees are aware of the actual position in respect of income and experiditure agaiiisl forecasts.
Contingency plans have been established to lake corrective action. where necessary.
The Charity will, lo a certain extent, always be al risk of cuts lo funding and contracls It Is, liowever.
able lo react to cuts and that is ali important Quality for aiiy Iliird secior orgaiiisation. The Charity's
ability to 'cut its cloth, in the last year speaks f or itself.
In August 2019, the charity started io utilise a 'Full Cost Recovery. model for the allocating of its
expenditure. This meant that the true cost of each service level agreement was recognised, and the
central office expenditure was decreased.
-n c£ fj023-,
'h ?nfj4_25
The Statement of Group Financi81 Activities for the year is set out on page 37. Total incoming resources
for the Group increased from £1,095,377 to £1,561,833 an increase of 42.6%. This increase largely
relates to an increase in funding from Cwm Taf UHB and an increase in restaurant income. Total
resources expended increased from £1,209,237 to £1,561,150 an increase of 29.1%. Employee costs
represent 71.3% (2024: 64.9%) of total expenditure, and these have increased from £785,210 10
£1,113,748.
The subsidiary company made a profit for the year of £60 for the year compared to a loss of £76 in
2024 and has shareholders, funds of £2,615 (2024: £2,555)
Investment Policy
The review of Age Concern Morgannwg's investment policy will resume when the new Head of Finance
has commenced their employment.
Reserves Policies
The Trustees have not reviewed the reserves policy this financial year but a full review will be
unijertaken once the new Head of Finance has commenced their employment.
The Board has deslgnated funds for the following purposes:
Age Connects Wales Membership.
Business Continuity
Developing of Trading Opportunities.
Digital Improvements.
General Reserve Fund
The reserve policy operates against a challenging operating climate and in the opinion of the trustees
will continue to be under pressure lo meet charitable obligations in the future in the development of
Charitable Aims.
In previous years the review concluded that a General Reserve Fund equivalent to approximately six
months of operating costs 15 desirable but this will be reviewed in 2025-26 a5 highlighted above. This
fund includes funds designaled for specific purposes.
The revised reserves policy will recognise the need to hold reserves to ensure funds are available to
pursue the primary objects should the income levels fall, and to be able to operate an exit strategy

should the Charity have to cease operations. A robust piece of work was undertaken to review the
reserves position at 31.03.24 and reserve opening balances have been restated. The comparable
figures highlighted below are the restated fi9ures. Total reserves are £2,392,549 {2024.. £2,391,866)
at the balance sheet date. Of this £1,912,456 [2024= £1,938,933) is represented by tangible fixed
assets, leaving £375,989 [2024: £36&348) as the free reserves. This amounts to 24.1 % (2024:
3A4%) of total income.
The free reserves of £375,989 represents 24.1% (2024: £366,348 and 30.3°A) of the operating cos(
or the equivalent of 3 months (approximately) of operatin9 Cost. The charity aims to maintain a
minimum 6 months of operating costs in free reserves and will endeavour to return to this position in
the coming 12 months.
The most recent review of closure costs of the charity were assessed at £241,443 in 2024 but a more
robust evaluation will be undertaken when the new Head of Finance has started their employment with
the Charity in November 2025.
It should be noted that in addition to the free reserves, there is a total of £65,070 (2024: £70 ,570)
allocated to designated reserves (detailed in Note 22). This leaves an available free reserves figure of
£375,989 (2024.. £36&348).
Although the reserves position is far more positive the Charity remains is in a challenging position
financially, and continues to actively pursue additional funding options, both project related, and
contributions towards core rurbning costs, focusing on commercial income streams.
The reserve policy operates against a challenging operating climate and in the opinion of the trustees
will continue to be under pressure in meetin9 charitable obligations in the future in the development of
Charitable Aims.
Restricted Funds
These funds, amounting to £1,951,490 (2023: £1,954,948) in total, are restricted to the purposes
identified in note 21.
Of this restricted reserve figure of £1,803,416 (2024.. £1,829,09) is in relation to funds connected to
the Cynon Linc Construction Project.

STRUCTURE, GOVERNANCE AND MANAGEMENT
The Chaiity has a general vision of a society where older people are respected and eriabled lo meet
their aspiralions_ The mission of the Charity is to improve the quality of life of older people.
Governing Document & Legal Stalus
Age Concern Morgannwg (the Charity) is a Charitable Company. Company number.. 06717361 with
charitable status, governed by a Constitution - Registered Charity Number'.1129973. The Charity, s
operating title is Age Connects Mor9annw9.
The Charity was constituted in 1977 following registration in 1978 as the Council for the Elderly in Mid
Glamorgan. In 1999, a further resolution was passed and approved by the Charity Commission for
the name of the Charity to become A9e Concern Morgannwg and that its area of benefit changed to
reflect the local government reorganisation.
Mernbership
Membership of the organisation is open to individuals and organisations who apply to the Charity and
are approved by the Trustees. Membership is not transferrable and, currently, the only members of the
organisations are the Directors of the organisation who also comprise of the Board of Trustees. The
Direclors have the right to eslablish classes of membership with different rights and obligations which
are recorded in the register of members.
Appointment of Trustees
A regular review of the Boards succession and skills needs are performed to ensure thal the Board
recruit trustees to meet its skills gaps and support its strategic leadership through a fair, equal and
consistent recruitment process.
Applications for potential trustees are sought by press advertisement, through registration with
appropriate local networks and associations, and through invitations sent out in member mailings. An
individual aged16 years and older may apply.
Membership of the Board of Trustees consists of the Chair, Vice Chair and three other Trustees elected
by members of the Charity as determined by the Charitys Regulations. The Board also has the power
to co-opt persons to serve as members of the Board until the next election of Trustees.
Board members become members of the Charity from the time of their election. One-third of the
trustees are reouired to stand down by rotation at each annual general meeting and may seek further
reappointment.
Trustee Induction L Training
The Charity has completed its review of the process for recruiting Trustees. Potential Trustees are
initially provided with reports and ihe organisation's strategy, that will enable them to judge whether
to pursue an appointment. Application forms are completed prior to an interview with the Chair of the
Charity and the Chief Executive Officer. If candidates are regarded a5 5Uitable, and wish to pursue an
appointment, they are invited to observe a Board or Committee meeting and their application reviewed
by the Board. Following satisfactory completion of the recruitment process, the Board will recommend
appointment, as a trustee, to the Annual General Meeting.
The ongoing induction process involves meetings with key staff and attendance at training sessions,
conferences, trustees and staff away days.

Organisation Governance and Structure
The Board has the overall responsibility for the governance of the Charity. It meets at least four times a
year.
The Board delegates, authority to the Charity Executive who leads the Management Team in the day
to day management of the Charity, working within the financial framework, procedures and policies
set down by the Board. The Chief Executive has delegated authority for human resource planning,
employment, service development and finance.
The Board also delegates authority to the non-executive directors of its one subsidiary, Age Concern
Morgannwg Trading Limited. In March 2023 one of its Directors resigned due to work commitments,
leaving just one Director in place. In August 2023, that Director resigned due to ill health. The Chief
Executive Officer was appointed as the sole Director in August 2023, whilst discussions about the
company's future were held by the Charity Board. In August 2025 attempts were made to dissolve
the company which is still in progress with HMRC. The Chief Executive resigned at the end of August
2025 and the new Directors are Lynda Williams (Trustee) and Stuart Morgan.
The Senior Leadership Team (SLT) has had a number of changes during the reporting period.
Chlef Executlve
Rachel Rowlands {resigned 22108/25)
Head of Charity Development
Stuart Morgan (appointed 07107125)
Head of Charty Development
Lisa Gilchrist (resigned 15107124)
Head of Communications and Marketing
Jonathan Curtis
Head of Finance & Resources
Steve Pearce (resigned 26/09124)
Head of Finance & Resources
Cathy Groves (appointed 25111124 resigned
04103125)
Head of Pinance and Resovrces Interim
Allyson Griffiihs (appointed 26109/24)
Cynon Linc General Manager
Karen Davies
Publlc Affairs and Partnership Manager
Bethan Shoemark-spear (resigned 19109/25)
In previous years renumeration for SLT was determined by a Management pay structure reviewed
annually by Trustees. This year the salary for Head of Charity Development and Finance and Corporate
Services Lead was increased to attract suitable candidates.
Related Parties
The Charity is an active member of Age Connects Wales (ACW) (Company Number.. 8104542). The
alliance is made up of independent and aulonomous Age Connect organisations, which share common
aims and values working together to a(Jd value to the work and role of Age Connect in Wales.
Our membership of Age Connects Wales does not impose any influence or requirements on the
Charity's internal policy or strategic planning framework, nor does it have any financial implications.

Risk
The systems and internal controls eslablished by the Board are designed to prowde reasonable, but
not absolute, assurance against material misstatement or loss, Twstees and senior staff carry out the
risk assessment in order to confirm that the major risks to which the Charity is exposed have been
reviewed and systems established to mitigale those risks. The Board has identified the following
significant fisk areas (alx)ve score 12) and the Board monitors these risks together with the mitigating
controls and actions on a regular basis:
The scorin9 Puts greater emphasis on impact and uses the scoring system from the Charity
Commission, Charities and Risk Management (CC26}.
Risk Rating lrnpact:
1- Insignificant. 5 - Catastrophic
Risk rating Likelihood: 1- Remote., 5 - Highly probable
Risk and Mitigatlon
Likelihood
(x)
Impact
Score
(Ky+y)
(y)
Targets not achleved for Core Funding:
Develop an income generation strategy that
reflects the strategic objectives of the charity.
20
Sustainability of Project Income:
Potential loss of existing public sector contracts
resulting in..
Inability to deliver services to older people
and meet our Charitable Purpose
Significant redundancies
Financial Contribution to the charity's
infrastructure and core services.
20
Inability to recruit and/or retaln skllled and
talented staff:
Development and implementation of Work Force
Development Plan with annual appraisal and
training audit/programme.
16
Data Protection:
Work continuing to achieve Cyber Essentials.
Training Programme funded by the PCSS to
improve data management and cyber security.
20
Changes in the Polllical Landscapw.
Political instability and changes can mean we
need to develop new relationships with key
decision makers, as well as different parties/
leaders and individuals having varying priorities.
30

REFERENCE AND ADMINISTRATIVE DETAILS
Reglstered Company Number
Reglstered Charity Number
Principal & Registered Office
06717361
Auditors
Azets Audit Services
Ty Derw
Lime Treet Court
Cardiff Gate Business Park
Cardiff
CF23 8AB
1129973
Cynon Linc
Seymour Street
Aberdare
CF44 7BD
The Directors and Trustees
The trustees who served on the board of the Charity
during the period vlere as follows:
Lynda Williams (Chair) (appointed Chair 05112/23)
Lynda Chandler (Vice Chair) [apF)ointed Vice Chair 05112123]
Kristian Howell (resigned 19108125)
Geoffrey Watts {resigned 19108125)
Nicola Morris (resigned 19108/25)
Rachael Nicholson
Alison Johnson
Andrew Cobb (appointed 20108/24)
Karen Davies (Company Secretary) (appointed 22108125)
Age Concern Morgannwg Trading Limited
The directors of the charily's trading subsidiary who
served durin9 the period were as follows..
Rachel Rowlands
88nkers
Barclays Bank plc
91 Taff Street
Pontypridd
CF37 4SN
Handelsbanken
Cardiff Branch
2 Callaghan Square
Cardiff
CF10 5AZ
Nationwide Building
Society
Kings Park Road
Moulton Park
Northampton
NN3 6NW
Monmouthshire Building
Society
John Frost Square
Newport NP20 1PX
Solicitors
GP Law
Marchant Harries
17119 Cardiff Street
Aberdare
CF44 7DP
Chief Executive Officer
Rachel Rowlands
Senior Lpadership Team
Head of Finance and Resources
Steve Pearce {resigned 26109124)
Head of Finance and Resources
Cathy Groves (appointed 25/11/24 resigned 04/03125)
Head of Finance and Resources (Acting)
Allyson Griffiths (appointed 25/09124)
Head of Charity Development
Lisa Gilchrist (resigned 15/07/24)
Head of Charity Development
Stuart Morgan (appointed 07/07/25)
Head of Communications and Marketin9
Jonathan Curtis
Cynon Linc General Manager
Karen Davies
Public Affairs and Partnership Manager
Bethan Shoemark-spear (resi9ned 19109125)

STATEMENT OF TRUSTEES RESPONSIBILITIES
The trustees, who are also the directors of Age Concern Morgannwg Limited for the purpose of
company law, are responsible for preparing the Trustees, Report and the financial statements in
accordance with applicable law and United Kingdom Accounting Standards (United Kingdom
Generally Accepted Accounting Practice).
Company law requires the trustees to prepare financial statements for each financial year which give
a true and fair view of the state of affairs of the charity and of the incoming resources and application
of resources, including the income and expenditure, of the Charitable Company for that year.
In preparing those financial statements, the trustees are required to:
Select suitable accounting policies and then apply them consistently.
Observe the methods and principles in the Charities SORP.
Make judgemenls and estimates that are reasonable and prudent and
Prepare the financial statements on the going concern basis unless it is inappropriate to presume
that the Charitable Company will continve in operation.
The irustees are responsible for keeping adequate accounting records that disclose with reasonable
accuracy at ary time the financial position of the charity and enable them to ensure that the financial
statements comply with the Companies Act 200& They are also responsible for safeguarding the
assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud
and other irregularities.
The trustees are responsible for the maintenance and integrity of the charity and financial information
included on the charity's website. Legislation in the United Kingdom governing the preparation and
dissemination of financial statements may differ from legislation in other Jurisdictions.
STATEMENT AS TO DISCLOSURE OF INFORMATION
TO AUDITORS
Each of the trustees has confirmed that there is no information of which they are aware which is
relevant to the audil, but of which the auditor is unaware. They have further confirmed that they have
taken appropriate steps to identify such relevant information and to establish thal the auditor is
aware of such infomation.
This report has been prepared in accordance with the Statement of Recommended Practice:
Accounting and Reporting by Charilies (effective 1 January 2015) and in accordance with the special
provisions of Part 15 of the Companies Act 2006 relating to small companies.
The Report of the Trustees was approved by order of the board of trustees, as the company directors,
on the 2511112Sand signed on the boards behalf by.
Lynda Williams (Chair)
Date:

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
INDEPENDENT AUDITOR'S REPORT
TO THE MEMBERS OF AGE CONCERN MORGANNWG LIMITED
Oplnlon
We have audited the accounts of Age Concem Morgannwg Limited (the 'parent charitable company,) and its
subsidiaries (the 'group'} for the year ended 31 March 2025 which ¢omprise the group statement of financial
a¢tivities, the group balance sheet, the charrtable company balance sheet, the statement of cash flows the group
statement of cashflows and the notes to the accounts, including a summary of significant accounting policies. The
financial reporting framework that has been applied in their preparation is applicable law and unit￿ Kingdom
Accounting Standards, including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in
the UK and Republic of Ireland, (United Kingdom GenerallyAccepted Accounting Practice) and the Charilies SORP
2019.
In our opinion, the financial statements..
give a true and fair view of the state of the group's and the parent Gharilable company's affairs as at 31 March
2025 and of the group's incoming resources and application of resources, including its income and
expenditure, for the year then ended.,
have been properly prepared in accordance with United Kingdom Generally A￿epted Accounting practi￿..
and
have been prepared in accordance with the requirements of the Companies Act 2006 and the Charities SORP
2019.
Ba$is for oplnlon
We ¢onducted our audit in accordance with Intemational Standards on Auditing (UK) {ISAs {UK)) and applicable
law. Our responsibilities under those standards are fvrther descrFbed in the Auditorfs ￿SpOnsIbl/ltieS for the audrf ol
the financial statements section of our report. We are independent of the Charity in acmrdance with the ethical
requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical
Standard, and we have fulfilled our other elhical responsibilities in accordance wilh these requirements. We believe
that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial slalements, we have ¢oncluded that the Trustees use of the going concern basis of
accounting in the preparalion of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or
conditions that, individually or collectively, may cast significant doubt on thé group's or the parent charitable
company's ability to continue as a going concem for a period of at least twelve months from when the finanual
statements are authorised for issue.
Our responsibilities and the responsibilities of the Twstees with respect to going ¢on¢ern are described in the
relevant sections of this report.
Other infomiation
The other information comprises the information included in the annual report other than the fInar￿la1 statements
and our auditor's report thereon. Th8 Trustees are responsible for the other information contained within the annual
report. Our opinion on the financial statements does not cover the other information and, except to the extent
othe￿iS8 explicitly stated in our report, we do not express any form of assurance conGlusion thereon. Our
responsibility is to read the other information and, in doing so, consider whether the other information is materially
inconsistent with the financial statements or our knowledge obtained in the course of the audit, or olheNise appears
to be materially misstated. If we identify such material inconsistencies or apparent material misststements. we are
required to determine whether this gives rise to a material misstatement in the financial slalements themselves. If.
based on the work w& have performed, we condude Ihat there is a material misstatement of this other information,
we are required to report that fact.
We have nothing to report in this regard.
-34-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE MEMBERS OF AGE CONCERN MORGANNWG LIMITED
Opinlon$ on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of our audit..
the information given in the Trustees report for the financial year for which the financial statements are
prepared, whith includes the directors, report prepared for the purposes of company law, is consistent with the
financial statements,. and
the directors. report included within the Trustees report has been prepared in accordance with applicable legal
requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the group and the parent ¢haritable company and its environment
obtsined in the course of the audit, we have not identified material misstatements in the directors, report included
within the Trustees report.
We have nothing lo report in respect of the following matters in relation to which the Companies Act 2006 requires
us to report to you if. in our opinion:
adequate accounting records have not been kept, or returns adequate for our audit have nol been received
from branches not visited by us- or
the parent charitable company's ac¢ounts are not in agreement with the accounting r8cords and retums,. or
certain disdosures of trustees, remuneration specified by law are not made.. or
we have not received all the infomiation and explanations we require for our audit. or
the Trustees were not entitled to prepare the financial statements in accordance with the small companies
regime and take advantage of the small companies. exèmptions in preparing the Trustees report and from the
requirement to prepare a strategi¢ report.
Responsibilities of Trustees
As explained more fully in the statement of Trustees responsibilities, the Trustees, who are also the diredors of the
Charity for the purpose of company law, are responsible for the preparation of the financial statements and for being
satisfied that they give a true and fair view, and for such internal control as the Truslees detennine is necessary to
enable the preparation of financial statements that are free from material misstatement, whether due to fraud or
error. In preparing the financial statements, the Trustees are responsible for assessing the parent charitable
¢ompany's ability to continue as a going ¢on¢em, disclosing. as applicable, matters related lo going concern and
using the going concem basis of accounting unless the Trustees either intend to liquidate the group or the parent
charitable company or to Cease operations. or have no realistic altemative but to do so.
Auditorfs responslbllttles for the audit of the finan¢ial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from
material misstatement, whether due to fraud or error. and lo issue an auditor's report that indudes our opinion.
Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in ac￿rdanCe
with ISAS (UK) will always delect a material misstatement when it exists. Misstatements can arise from fraud or
error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence
the economic decisions of users taken on the basis of Ihese financial slatements.
A further description of our responsibilities is available on the Financial Reporting Council's website at: https.'Il
www.frc.org.uldauditorsresponsibilities. This description forms part of our auditols report.
-35-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE MEMBERS OF AGE CONCERN MORGANNWG LIMITED
Extent to which the audit was considered capable of detecting irregularltles, Including fraud
Irregularities, including fraud, are instsn¢es of non-compliance with laws and regulations. We design procedures in
lin8 With our responsibilities, outlined above and on the Financial Reporting Council's website, to detect material
misstatements in respect of irregularities, including fraud.
e obtain and update our understanding of the entity, its activities, its control environment, and likely future
developments, including in relation to the legal and regulatory framework applicable and how the entty is complying
with that framework. Based cn this understanding. we identify and assess the risks of material misstatement of the
finanoial statements, whether due lo fraud or error, design and perform audit procedures responsive to those risks,
and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. This includes
consideration of the risk of acts by the entity that were contrary to applicable laws and regulations, in¢luding fraud.
In response to the risk of irregularities and non-compliance wilh laws and regulations, inclLtding fraud, we designed
pro￿dUreS whith included..
Enquiry of management and those charged with govemano around actual and potential litigation and
laims as well as actual, Suspected and alleged fraud.
Reviewing minutes of meetings of those charged with govemance,,
Assessing the extent of compliance with the laws and regulations considered to have a direct material
effect on the financial statements or the operations of the entity through enquiry and inspection.,
Reviewing financial staternenl disclosures and testing to supporting doGumentalion to assess Compliance
with applicable laws and regulations.,
Performing audit work over the risk of management bias and ove￿Ide of controls, including testing ol
journal entries and other adjustments for appropriateness, evaluating the business rationale of significant
transactions outside th8 normal course of business and reviewing accounting estimates for indicalors of
potential bias.
Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those
leading to a material misstatement in the financial statements or non-compliance with regulation. This risk
increases the more that ¢ompliance with a law or regulation is removed from the events and transactions reflected
in the financial statements, as we will be less likely to become aware of instances of noTrcomplianee. The risk of
not detecting a material misstat8menl resulting from fraud is higher than for one resulting from error, as fraud may
involve collusion, forgery, intentional omissions, misrepresentations. or the override of internal control.
Use of our report
This report is made solely to the charilable company's members, as a body, in accordance with Chapter 3 of Part 16
of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charilat4e company's
members those matters we are required to slate to them in an auditor's report and for no other purpose. To the
fvllest extent pennitted by law, we do not accept or assume responsibility lo anyone other than the charitable
company and the charilable company's members as a body, for our audit work, for this report, or for the opinions we
have formed.
Katherlne Parkin {Senlor Statutory Auditor)
For and on behalf of Azets Audlt Servbces. Statutory Audltor
Chartered Accountants
Ty Derw
Lime Tree Court
Cardiff Gate Business Park
Cardiff
SoLrth Glamorgan
CF23 8AB
Dale..
01 December 2025
-36-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
STATEMENT OF FINANCIALACTIVITIES
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2025
Unrostrlcted Restricted
funds
funds
Total Unrestricted Rostricted
Total
funds - a$ funds - as as restated
restated
reststèd
2024
2024
2025
2025
2025
2024
Notss
Income from:
Donations and legacies
Charitable actiwlies
Other Irading activities
Investments
6,262
6,262
160,779 1.130,236 1,291.015
261,943
261.943
2,613
2,613
6,364
140.646
232,047
2,353
6,364
854,613
232,047
2.353
713,967
Total income
431.597 1,130,236 1,561,833
381,410
713,967 1.095,377
Expenditure on:
Raising funds
Charitable activities
59.351
59,351
368,105 1,133,694 1,501,799
61,542
409,280
61,542
738,415 1,147,695
Total expenditure
427,456 1,133,694 1,561,150
470.822
738,415 1,209,237
Net incomel{expenditure) and
M0ven￿nt in funds
4,141
(3,458}
683
{89,412)
(24,448) (113,860)
ReGonGiliation of funds:
Fund balances at 1 April 2024-
as restated
436.918 1,954,948 2,391,866
526.330 1,979,398 2,505,726
Fund balances at 31 March
2025
441.059 1,951.490 2.392,549
436,918 1,954,948 2,391,866
The stslement of financial activities includes all gains and losses recognised in the year. All income and expendilure
derive from continuing activities.
-37-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
BALANCE SHEETS
AS AT31 MARCH 2025
Group
2025
Charity
2025
Group
Charity
2024
2024
As restatsd As restated
Notes
Fixed assets
Tangible assets
Fixed asset investments
14
15
1,912,456
1,912,456
1,938,933
1.938,933
1,912,456
1,912,458
1,938,933
1.938,935
Current assets
Stocks
Debtors
Cash at bank and in hand
17
18
7,176
362,296
203,538
7,176
362,296
203,538
105,322
438,832
114,489
427.110
573.010
573,010
544.154
541,599
Credltors.. amounts falling due within
one year
19
(92,917)
(95,532)
(91,221)
(91,221)
Net current assets
480,093
477,478
452.933
450,378
Total assets less ¢urrnnt liabllltles
2.392,549
2,389.936
2,391,866
2,389,313
Income funds
Restricted funds
Unre
cted funds
Designaled funds
G8neral unrestri¢ted funds
21
1,951,490
1,951,490
1,954,948
1.954,948
22
65,070
375,989
65,070
373,376
70.570
366,348
70,570
363,795
2,392,549
2,389,936
2,391,866
2,389,313
The financial stalements were approved by the board of diredors and authorised for issue on ......................... and
are signed on its behalf by..
Lynda Wllllams - Chalr
Company Registration No. 06717361
-38-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2025
2025
2024
Notes
Cash flows from operatlng actlvities
Cash abso￿ed by operations
27
(229,4921
(127,626)
Investing activities
Purchase of tangible fixed assets
Investment income received
(8,415}
2,613
(840)
2,353
N•t cash {used inllgenerated from Investlng
activities
(5,802)
1,513
Net cash generated from financing activiti08
Net decrease in cash and cash equivalents
{235,294)
{126.113)
Cash and cash equivalents at beginning ofyear
438,832
564,945
Cash and cash equivalents at end of year
203,538
438,832
-39-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Accounting policies
Charity infomiatlon
Age Concem Morgannwg Limited is a private company limited by guarantee incorporated in England and
Wales. The registered office is Cynon Linc. Seymour Street, Aberdare. Glamorgan. CF44 7BD.
1.1 Accounting convention
The financial ststements have been prepared in accordance with the Charitvs governing document, the
Companies Act 2006, FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of
Ireland. ("FRS 1021 and the Charities SORP "Accounting and Reporting by Charities: Statement ol
Recommended Practice applicable to charities preparing their accounts in accordan￿ with the Financial
Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" {effective 1 January 2019). The
Charity is a Public Benefit Entity as defined by FRS 102..
The financial ststements are prepared in sterling, which is the fijnctional currency of the Charity. Monetary
amounts in these financial slatements are rounded to the nearest £.
The financial statements have been prepared under the historical cost convention. The principal accounting
policies adopte(J are set out below.
The financial stalements consolidate the accounts of Age Concern Morgannwg Limited and its material
subsidiaries. The results of subsidiaries are consolidated on a line-by-line basis..
The charitable company has laken advanlage of the exemption contained within 408 of the Companies Act
2006 not to present its own Statement of Financial Activities.
The income and expenditure account for the year deatt with in the accounts of the charitable company was
£623 surplus (2024.. £116,227 defi¢it).
1.2 Golng ¢oncem
The Trustees recognise the challenges ot generating sufficient unrestricted income to build a sustainable
reserve position however plans are in place to address this.
Therefore at the time of approving the financial statements, the Trustees have a reasonable expectation that
the Chartty has adequate resources to continue in operational existence for the foreseeable future. Thus the
Trustees continue to adopt the going concern basis of accounts'ng in preparing the financial statements.
1.3 Charitable funds
Unrestricted funds are available for use at the discretion of the Trustees in furlherance of their charitable
objectives.
Designated funds comprise funds which have been set aside at the discretion of the Trustees for specific
Purposes. The purposes and uses of the designated funds are set out in the notes to the financial ststements.
Restricted funds are subject to specrfic conditions by donors or grantots as to how they may be used. The
purposes and uses of the restricted funds are set out in the notes to the financial statements.
1A Income
rants..
Grants are included in the statement of financial activities on a receivable basis. The balance of income
received for specifi¢ purposes but not expended during the period is shown in the relevant funds on the
b8lan¢e sheet. Where income is received in advance of meeting any performance-related Gonditions there 1$
nol unconditional entitlement to the income and its recognition is deferred and included in creditors as
deferred income unlil the Performan￿related conditions are met. Where entitlem8nt occurs before income is
received, the income is accrued.
-40-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Accounting polleies
(Continued)
Donations..
Cash donations are recognised on receipt. Other donations are recognised once the Charity has been notified
of the donation. unless performance conditions require deferral of the amount. Income tax recoverable in
relation to donations received under GiftAid or deeds of covenant is recognised at the time of the donation.
For legacies. entitlement is taken as the earlier of the date on which either..
a) The Charitable Company is aware that probate has been granted-
b) The estate has been finalised and notffication has been made by the executor(s) that distribution
will be made. or when a distribution is received from the estate.
Receipt of a legacy, whole or in part is only considered probable when the arnount Can be measured reliably
and the Charitable Company has been notrfied of the executors. intention to make a distribution. INhere
legaGies have been notified to the Charitable Company, or the Charitable Company is aware of the granting ol
probate and the criteria for income recognition have not been met, then the legaw is treated as a contingent
asset and disdosed if material.
Rental Income..
Rental income from operating leases (net of any incentives given to the lessee) is recognised on a straight-
line basis over the lease temi. Rental received for space ￿nted out to third parties as needed is recognised
On￿ payment has been received and event has taken place
Investment Income:
Inveslment income is recognised when receivable and the amount can be measured reliably by the Charitable
Company,. this is nomially upon notification of the interest paid or payable by Ihe bank.
The charitable company delivers its services through a range of servi￿ Level Agreements where
performance monitoring information is provided to the funders on a quarterly basis. The services provided are
often subject to change during the year that reflects the fluclualions in demand or the introduction of new
strategies. As a resuli, the charitable company are expected to adapt by varying overhead allocations to
reflect the cost of delivering. administering. moniioring and managing the service. There is an expectation that
funders servi￿ Level Agreements will roll on year on year provided that the objective5 of the contract are
being satisfied.
Income derived from the Cynon Linc restsurant is recognised at the point of sale via the till system.
in
Incom
Is
The service is paid for upfront and reco9nised once the obligation of the service has been satisfied.
All other income is recognis8d apon the completion of the set performance obligation.
from s bsidia
Income received in the trading subsidiary relates to interest receivable for the year.
-41-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Accounting policies
(Continued)
1.5 Expenditure
Expendilure is recognised once there is a legal or constructive obligation to transfer economic benefit to a
third paty. it Is probable that a transfer of economic benefits will be required in settlement, and the amount of
the obligation can be measured reliably.
Expenditure is classified by activity. The costs of each activity are made up of the total of dir￿1 costs and
shared costs. including support costs involved in undertaking each activity. Direct costs attributabfe lo a single
activity are allocated directly to that activity. Shared costs which contribute to more than one activity and
support costs which are not attributable to a single activity are apportioned belween those activities on a basis
consistent wilh the use of reSoUr￿s. Central staff costs are allocated on the basis of time spent, and
depreciation charges are allocated on the portion of the asset's use.
1.6 Tangible flxed assets
Tangible fixed assets are initially measured at cost and subsequently ffleasured at cost OT valuation, net of
depre¢i8tion and any impairment losses.
Depreciation is re¢ognised so as to write off the cost or valuation of assets less their residual values over their
useful lives on the following bases:
Leasehold land and buildings
Fixtures and fittings
Computers
Motor vehicles
Straight Line over lease ten
20 /0 Reducing Balance
33.330/0 Straight Line
250A Straight Line
The gain or loss arising on the disposal of an asset is determined as the difference be￿een the sale proceeds
and the carrying value of the asset, and is recognised in the slatement of financial activities.
1.7 Fixed asset investments
Fixed asset investments are initially measured at transaction pri￿ excluding transaction costs, and are
subsequently measured at fair value at each reporting date. Changes in fair value are recognised in net
incomel(expendilure) for the year. Transaction costs are expensed as incurred.
A subsidiary is an entity controlled by the Charity. Control is the power to govern the financial and operating
policies of the entity so as to obtain benefrts from its activities.
1.8 Impairment of fixed assets
At each reporting end date, Ihe Charity reviews the carrying amounts of its tangible assets to detemine
whether there is any indication that those assets have suffered an impairment loss. If any such Ind￿atiOn
exists, the recoverable amount of the asset is estimated in order to determine the extenl of the impairment
loss (rf any).
1.9 Stocks
Stocks are stated at the lower of Gosl and estimated selling price less costs to complete and sell. Cost
comprises direct materials and, where applicable, direct labour costs and those overheads that have been
incurred in bringing the stocks lo their present location and condition. Items held for distribution at no or
nominal consideration are measured the lower of repla￿ment cost and cost.
Net realisable value is the estimated selling price less all estimated costs of completion and costs to be
incurred in marketing, selling and distribution.
-42-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Accounting policies
(Continued
1.10 Cash and cash equivalents
Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid
investments with original maturities of three months or less, and bank overdrafts. Bank overdrafls are shown
within borrowings in current liabilities.
1.11 Financial instruments
The Charity has elected to apply the provisions of Section 11 'Basic Financial Instruments. and Section 12
'Other Financial Instruments Issues. of FRS 102 to all of its financial instruments.
Financial instruments are recognised in the Charity'$ balance sheet when the Charity becomes party to the
contractual provisions of the instrument.
Financial a55ets and liabiliiies are offset, with the net amounts presented in the financial statements. when
there is a legally enforceable right to set off the recognised amounts and there is an intention to settl8 on a net
basis or to realise the asset and settle the liability simultaneously.
Basic financial assets
Basic financial assels, which include debtors and cash and bank balances, are initialty measured at
transaction price including transaction costs and are subsequentty carried at amortised cost using the effective
interest melhod unless the arrangement constitutes a financing transadion, where the transaction is
measured at the present value of the future receipts discounted at a market rate of interest. Financial assets
classified as receivable within one year are not amortised.
Bas1¢ flnanclal liabilities
Basic financial liabilities. including creditors and bank loans are inilially recognised at transaction price unless
the arrangement constitutes a financing transaction, where the debt instrument is measured at the present
value of the future payments discounted at a market rale of interest. Financial liabilities dassrfied as payable
within one year are not amortised.
Debt instruments are subsequentty carried at amortised cost, using the effective interest rate method.
Trade creditors are obligations lo pay for goods or setvices that have been acquired in the Ordin￿ course of
operations from suppliers. Amounls payable are dassified as current liabilities rf payment is due wilhin one
year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at
transaction price and subsequently measured at amortised cost using the effective interest method.
Derecognition of financial liabilities
Financial liabilities are derecognised when the Charity's contractual obligations expire or are discharged or
can￿lled.
1.12 Employee benefits
The costs of short-temi employee benefits are recognised as a liability and an expense. unless those costs
are required to be recognised as part of the cost of stock or fixed assets.
The cosl of any unused holiday entitlement is recognised in the period in which the employee's seNices are
re￿ived,
Tennination beneffts are recognised immediatety as an expense when the Charity is demonstrably committed
to terminate th8 employment of an ernployee or to provide termination benefits.
1.13 Retlr8ment benefits
Payments to defined contribution retirement benefft schemes are Charged as an expense as they fall due.
-43-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Critical accounting estimates and judgements
In the application of the Charity's accounting policies, the Trustees are required to make judgements,
estimates and assumptions about the carrying amount of assets and liabilities that are not readity apparent
from other sources. The estimates and associated assumptions are based on historical experience and other
factors thal are considered to be Televant. Actual results may differ from these estimate5.
The estimates and underlying assumptions are r8viewed on an ongoing basis. Revisions to accounting
estimates are recognised in the period in which the estimate is revised where the revision aflects only that
period, or in the period of the revision and future periods where the revision affects both Gurrent and future
periods.
Income from donations and legacles
Unrestricted Unrestricted
funds
funds
2025
2024
Donations and gifts
6,262
The charity GU￿entlY leases the building known as Cynon Linc from Rhondda Cynon Taf County Borough
Council for a peppercorn rent. As the building is specialist in nature a market value rent cannot be readily
obtained and therefore donated facilities income together with a notional rental expense have been not been
recognised in the finanaal statements.

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Charitable activities
Grants
2025
Grants
2024
Grants
Service level agreements
Nail cutting
Other
753,420
440.167
86,756
10.672
335,460
443,417
66,206
9,530
1,291,015
854,613
Analysis by fund
Unrestricted funds
Restricted funds
160,779
1,130,236
140,646
713,967
1.291.015
854,613
Grants
Age Conneds Wales
Cwm Taf Morgannwg
Independent Age Charity
National Lottery
Pen-y-cymoedd
Police & Crime Commissioner for South Wales
Regional Integrated Fund
Rhondda Cynon Taf CBC
Wales Community Voluntsry Association
Welsh Government
Other
4,000
26.985
2,675
36,060
13,333
36,000
43,979
5,500
65,203
578,640
16,817
18,568
31,417
43,688
10,449
55,308
6,467
753,420
335,460
Incomo from other trading activitie$
Unrestrlcted Unrestrictsd
funds
fund$
2025
2024
Fundraising income
Other income
Restaurant income
Rental income
14.987
11,021
154,186
81,749
10,333
18,222
124,903
78,589
Other trading activities
261.943
232,047

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Income from investments
Unre$trictod Unrestricted
funds
funds
2025
2024
Interest re￿1vable
2.613
2,353
Expenditure on raising funds
Unrestricted Unrestricted
funds
funds - as
reststed
2024
2025
Trading costs
Restaurant costs
59,351
61,542
The above restaurant costs were previously classified as a support cost. This reclassification has been made
to better reflect the nature of the expenditure. This change in classification has no impact on the overall
financial position and has been made to enhance clarity within Ihe financial statements.

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Expenditure on charitable a¢tivitie$
As restated
2024
2025
Direct costs
Staff costs
Depreciation and impairment
Office costs
Motor & travel expenses
Printing, postage & stslionery
Irre¢overable VAT
Bad debts written off
Advertising & promotions
Bank charges
Personal protective equipment
Eslablishment ¢osts
Consultancy costs
Repairs, maintenance & IT
Project costs
Legal, professional & training costs
809,176
455.094
20,287
21,947
11,882
5,385
31,572
1,825
13.977
2,847
2,355
35,068
55,725
23,470
23,404
12,253
6,906
2,471
8,439
2,712
23,375
11,977
16,242
1,307
12,416
33,696
39,506
997,457
687,877
Share of support and govemance costs (see nots 9
Support
Governance
478,342
28,000
444,818
15,000
1,501,799
1,147,695
Analysis by fund
Unrestricted funds
Restricted ￿ndS
368,105
1,133,694
409,280
738,415
1,501,799
1,147,695
Various of the cosls above have been reanalysed during the year and had previously been classified as
support costs. These reclassifications have been made to better ￿fleet the nature of the expenditure. These
changes in classification have no impact on the overall financial position and has been made to enhance
clarity within the financial Statements.
-47-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Support costs allocated to aetivitles
2025
2024
As reststed
Staff costs
Depreciation
Establishment costs
Repaiis, maintenance & IT
offi￿ expenses
Printing, postage & stationery
Motor & travel expenses
Legal, professional and training costs
Consultancy costs
Governan￿ costs
304.572
34,893
85.414
24.615
1,635
6,047
89
13,224
7.853
26.000
330,116
27.980
35.089
12,417
21,948
5,386
11,882
15,000
504.342
459,818
Anatysed between:
Charitable activities
504,342
459,818
10 Net movement in funds
2025
2024
As restatsd
The net movement in funds is stated after chargingl(crediting)'.
Fees payable for the audit of the charity's financial statements
Depreciation of owned tangible fixed assets
26.000
34,893
15.000
48,267
11 Trustees
None of the Trustees {or any persons connected with them) received any remuneration or benefits from the
Chatity during the year or the prior year.
12 Employees
The average monthly number of employees during the year was..
2025
Number
2024
Number
Charitable
Support
Govemance
48
42
Total
47

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
12 Employees
(Continued)
Employment costs
2025
2024
Wages and salaries
Social security costs
Other pension costs
1.015,388
68,592
29,768
721,153
40.114
23.943
1,113,748
785,210
Included in the above amounts are redundancy costs of £Nil {2024- £14,920).
Key management personnel
The total remuneration paid to key management personnel during the year (including gross salary. employers
national insurance contributions and employers pension contributions) was £201,065 {2024.' £208.549).
There were no employees whose annual remuneration was more than £60,000.
13 Taxation
The charity is exempt from tax on income and gains falling within section 505 of the Taxes Act 1988 or section
252 of the Taxation of Chargeable Gain5 Act 1992 to the extent that these are applied to its charitable objects.
14 Tangible fixed assets
Leasehold Flxlur9s and
land and
fftllngs
bulldings
Motor
vghlcl8s
Total
Cost
At 1 Aptil 2024- as restated
Additions
1.946.883
200,181
8,415
36,567 2.183.631
8.415
At 31 March 2025
1,946,883
208,596
36.567 2.192,046
Depreciation and impairn)ent
At 1 April 2024 - as restated
Depreciation charged in th8 year
60,210
20.287
147,920
14,606
36,567
244,697
34.893
At 31 March 2025
80.497
162,526
36.567
279.590
Carrying amount
At 31 March 2025
1.866,386
46,070
1.912.456
At 31 March 2024- a5 restated
1,886,672
52,261
1,938,933
-49-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
15 Fixed asset investments
Unlisted
investments
Cost or valuatlon
At 1 April 2024 & 31 Marth 2025
Carying amount
At 31 March 2025
At 31 March 2024
2025
2024
Other investments comprFSe.'
Notes
Investmenls in subsidiarie5
16 Subsidiaries
Details of the Charity's subsidiaries at 31 March 2025 are as follows-
Name of undertaking
Registered
office
Nature of business
Class of
/• Held
shares held Direct Indlrect
Age Concem Morgannwg Cynon Linc,
Trading Limited
Seymour Street,
Aberdare, Wales.
CF44 7BD
Inactive
Ordinary
100.00
The aggregate capital and reserves and the result for the year of subsidiaries included in the consolidation
was as follows-
Name of undertaking
ProfiVILoss} Capitsl and
Reserves
Age Concern Morgannwg
Trading Limited
80
2.615
Subsequent to the year end, the trustees made the decision to dissolve the trading subsidiary, Age Concetn
Morgannwg Trading Limited. The subsidiary had ceased trading prior to the year end, and following a review
of its ongoing purpose and financial position, it was concluded that it was no longer necessary lo retain the
entity. No adjustments have been made to these consolidated financial statements as a result of this decision.
17 Stocks
2025
2024
Finished goods and goods for resale
7,176

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
18 Debtors
2025
Group
2026
Charity
2024
Group
2024
Charity
Amounts falling due within one year:
Trade debtors
Amounts due frotn subsidiary undertakings
Prepayments and accrued income
340.082
340,082
73,043
73,043
9.168
32.279
22,214
22,214
32,279
362,296
362,296
105.322
114,490
19 Creditors: amounts falllng due wlthln one year
2025
Group
2025
Charity
2024
Group
2024
Charity
Notès
Other tsxation and social security
Deferred income
Trade ¢redilors
Amounts due to subsidiary undertakings
Oth8r creditors
Accruals
14.594
15,347
21,489
14,594
15,347
21,489
2,615
6,966
34,521
6,542
22,604
18,378
6,542
22,604
18,378
6,966
34,521
13,122
30,575
13,122
30,575
92,917
95.532
91,221
91,221
20 Government grants
Deferred income is included in the financial statements as follows-
2025
2024
Deferred income is induded within:
Current liabilities
15,347
22,604
Movements in the year..
Deferred in¢ome at 1 April 2024
Released from previous periods
Resources deferred in the year
22,604
(22,604)
15,347
34,308
{34,308)
22,604
Deferred income at 31 March 2025
15,347
22,604
Deferred income relates to grant income rèceived in advance which has been appropriately deferred under
the terms and conditions of th8 funding (2024.. grant income received prior to 31 March 2024 relating to the
2024125 financial year).
51

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
21 R¢StIkt￿ funds
The rastri￿ed funds oflhe chatty comw8e Iht une¥pEnded bal￿¢88 of donallons and graftts hBld Irusl subject to $pecifK condthons by donors asto hrywthey w be
used.
Movemènt ￿ndS
In¢¢rnlny
rvsourH
Movemgnt In fvnds
. BthnG•Jt
1 Apri12023
Tr4thbfer> It
31 MarGh
IAprflZQ24
41wrc••
5 TrStat•
Rhondda Cynon T•lCBC-
CorM￿ndY & Day Lthit Resource
C¢nlre
Rhondd4 Cyrrtjn Taf c8C- Food
Support
Cw)) Ttsf Morgann*s HB- Betler
Hom?
Cwm Tal Moryannwg H8- FlJ8pd8l
Di$ch•g* S￿l¢e
¢wm TafMorg8Mwg HB.
Vacdnatkn Transportallon
Voluntary ActK)Tr MerthyT TYrf￿-
ICF- Wunleer Servke
vrtJTr1wAcl(on MerthyrTydfil-
COVID Recovery Gra)t- VobJnieÈr
Setvice
VoluntaryActb)n M8rthyrTydThl-
Dernpnlia InformatK)n andAdwce
Comrwnity Foundatkn 1th1è5-
Reserch Pro
Communty Foundatthtin Wabs-
Re5wnd & Recover
ICF Capttql- Cynon Line
Nation81 Lottery- CYTM Llnc
Dunhill M8dkal TNSt- Cyncfi Linc
VVfA- Cynon Llnc
14.136
14,1
14.136
277
277
277
50,487
202,
1170.8&31
116,0691
6S.623
208.332
1185,3311
88,624
88,200
1104,2681
16,069
90,935
190,9361
19,S39
1.981
11.9811
19.539
18,539
783
17,181
117.1611
783
34.819
135,6021
5.147
5.147
5.147
2.771
25.000
125,OCOI
2.771
185.204
1185.2041
2.7T1
1.7DO
1.7(X)
2.734
1.131.899
542.229
92,780
3S,5Q8
1.159.739
569.382
95,135
39,090
114.1081
117,3861
11,3471
11,3941
1,145,631
551.976
93,788
37.696
113,7321
19,7471
11.Q)81
11,1881
52.

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
21 RestrM•d lund•
IContInu￿)
sh Govemment- Foundatlonal
Econcffiy SIMP￿ Toyether
WCVA- Mithael Sheen Sto
Dennis Fund
K¢¢piig in Ttyjch
¢wm Taf Morgsrnwg H8- Hospital
to Htyn¢
Sinpty Nalt8
Rayrrf Found8tion
Cwm Taf Mtygannwg Mknd-
COVID Respone
Irrterfnk- VDlunlwr Training
Intertlnk- Whter Pressures
t15h Government- Wntsr
MTBC A¢iNitie$ Coordln8tor
Aberystwh Uni¥•rsity
PdKe & Crime Comi$$loner
RCTWJrters OementLq Outreach
pyc
2.599
12,5$91
272
1.567
12721
11.567)
2S8
975
12561
16581
319
38
319
3B
7.732
250
3.3C¢
1,499
7,n2
250
3,308
1,499
7.732
25D
3.308
1.499
31.215
131,21$1
31,215
(31.2151
5,5
15,5￿)
138,3401
195,15n
140,2651
12,Q(01
15401
128,3121
I18,0￿}
118,OWI
149.6231
124,7381
19,5901
116.2771
70,263
(70,2631
95.1S7
RCT Wnt¥H**shlp
RCT¢emnwnttks FaeAlity Support
CThI UHB
HcéTh Flrsi Tru818dA8se580r
Indep8ndentAge
RCT18A
RCT Shared PtO8perty Fund
Unpald C8r815
VA
Fe8lFlrst
RCT NeI9hbwrh￿d NeTh￿rk
Grant
540
28,312
18,000
18,000
49,623
24.na
9,590
16,277
312,527
1312,527)
55,307
155,3071
48.090
146,D901
960
19601

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FQR THE YEAR ENDED 31 MARCH 2025
21 R88trict•d
IContlnu8dl
Pen-y-cymoedd Vision FuThJ
CTMUHB Penston Credit
67.599
26,985
167,5991
128,9851
1,979,396
713,%7
1738.4151
1,954,948
1.130.236 11.133.694)
1.951,490

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2025
21 R•strl¢t¢d fund*
1¢ontlnuÈdl
Rhondda Cynon Taff CBC- Cemmunrty & Day Re¥ource Cenlre." Funding to Prov￿1& 5UPPDrt to IKal authorty day care ¥etting and sadal r£re team5 to ansure
older people benefrt from IhBrapeutic. rneaningful activities vthilst visrfing ttay opwtunMle$ and to contnU8 providing 5UPPOrt lo thD5e benefKiaries In Ihe ¢orrmunrty where
Rhondda Cynon Taff CBC- FoDd SuppDrt.. Funding forw*ome home Ic¢)d ￿￿(*8 for%bbgn P*￿￿6 we Irom hosprtal. The poGk$ ¥*fre* ot Ihe P￿nt of delivery
and inthde lood yovi$ians to 8UPPOrt the older person Ihrou9h Ihe initwltimt rfbeing1)om8.
CwTn Taf Morgannwg HB- B¢tt8r
Home SeNKe.' Funding to wpptsrt the safe discharg8 horr* from Pmce Charfe$ Hosprtal and engolng support requyed 10 wium to
trthpendenl livlng, as w811 as the wovi$iDn Df ¢wmunity support throughout Merthyr and RCT to prn￿de eaty intervention and $ypport to pèople ￿n8￿￿ered lo be al ll5k
of hospital *lmi$$ion, sufferfng from Isolatlon and lordepres5￿￿. and tsn¢nlra and Telated condttlonj.
c￿ Tafmorgannwg HB- H05pit81 Distharge SeNio." Funding lo support the safe ¢Jisth¥ge hom? fr¢m Princv$$ of Vwes Hogpttal and ¢ngoing $upptsrt raqulr8d lo return
lo Independent Iwwlg a$ well As th& provl8lon of communty supporf Ihrougtxjul Brh4g¢nd to pro¥k1e early int￿￿ent1Vn and $upport to p8opl8 conshlered lo be * ri$k of
ho$pital admisslon, 8uffertng fr¢m l$olatlM #nd l¢rdepres$k)n. 8nd d8ments 8nd reLgted cMdthon$.
Tal Mugannwg HB- Vaccination Tran$p¢rtatiDn'. Funding to prn¥kle a vacd1￿m trnnSp￿ 8￿Ce, free at the point of delivery, for •)yonè stn4glkng to get to their
COWD-19 v¥¢tynalion appointment.
Voluth￿A¢t1tsn Merthyr Tydfil- ICF Volunteer se￿ice.. RevenuE lunding lo d&lW bèffiendlng ser¥ice5 to wpport1on¥tv and isolated Indlvkluals *ro$$ RCT 8nd Merthyr
Tydfi vla the Reathing Oul Projeet.
VolunWALticfi MethyrTydfil- COVID Rece¥ery Gr8nl Voknnleer Se¥vi¢e$'.
volunlwyACt￿n MerfhyrTydfil- D8mentL8 Infomi81ion & Ad¥iu'. Fundw vos 5eeured to P￿de 40 sensory boxÈs at Christma$ for older people INiTrg wrth Dementla who
ould not have received a gffl. The sensory bDxÈ$ contained sevar81 Mems linked to Ihe 5en$e5 and t)ccupalion and ￿nSiSted of a Christmas Eve box that induded twiddle
mufs, Jngle bels. seIeL*￿￿ p8ckts. shortbread biscurts, body sprays. Aduh tdoring books & pencts. Th￿ we¥e distribuied befere Chrl$lrfias by staff and volunteers to
se￿￿e users.
Corrnyjnrty Foundation Wdle5 - Research Proje¢t'. Fundlng lo complete Tesearth wuiacts inlo Ihe expert*ions of oldèr age and fundlng secured lor s fvlktffne
Èdmirristratorfoc*8ed on providing an ekment of core SUPPDrtwrfhin the wganlza￿On strengthening thè organti8ttMs mnrtonng and evalu#thtiN.
Corrmjnity Foundation Vi4les- Respond & Retover. FundlNJ 10 pro¥kle 8UPPOrt io communit￿$ in respcrt)ding to and recovedng from Ihe effeGis of the COVID pandemlc.
ICF C8pital- ¢ynon W815h GDvernmentlunding to WPPOrt t*ge projects that #rtfibute io Hoamh and Social C4re.
-55-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2025
21 Restrfct•d fund¥
Iconllnuodl
The Natknn81 Lottery Cornmunity Fund. Cynon Llnc.. ComrNnityAssel Transler Fb9rammelty wo¥id• revenuo and eAPitalfundlng tè d•liverthe Cynon Lhc ProJe¢t.
Dunhill Medlc*lTruth.' Cynon Llnc- Gapital ￿ndIng lo wppon th¢ Cynon Lin& prolecl.
Welsh Govemmenl . Foundational Economy Simpfy Together. SIm￿Y Toyether works with the Rhondda GP du51er qnd w8llbalng owrd￿•IOrs. to wpport
ldwklualslo aiknd medlcal appolntmenls, engage In 8CtlvnlÈs in the and wovide support wlth 811 a$ped5 of rnsnaglng the home.
M•rfhyrTydfilAdtvtt*$ Cfyordination.. Fundkna its promote Indep￿dence and nduslon by prowding ond support to indwKlualswho have d6mentk.
VA. Mickn801 sh￿ Stom Dennls Funtl.. Fundngto r8pL8C8 ewikynent destroyèd by St£mi Dennki.
KeeWng In T•wh Taf M¢rgannwg HB- Hc8pllal to Home.-
Rayn8 F￿ndation.. Fundlng lo replac? equipment destroyed by Storm Danni$.
Tal Morgoftnw Mind- COWD Respon$e.' Fundlng fora sin9le polnt ol acce88 hub. in rAJllabor8tbJn wllh other Ihird ¥edor partners. providing mental heatth sypporf to
people o¢ross RCT.
Interlknk- VoknteerTralnlng'. Funding lo provklo ffÈe Iranin9to ¥obJnl88fBthroughout RCTon tdephone befriendlng snd demniia awHr8n855.
Interflnk- Wnlw Pressur88'. Funding to $upport the d8valoprr*tht rfCoffe8 Moming¥ and Crsftjacti￿tY sesslon$ for p?ople wlth darn￿110 thelr car8ers.
J5h GovemNY¢nl. Wnter Pressures.. Funding to supwt wents 8nd 8clfvtt188 that fotyJs¥d on reduclng the Impo¢t on cost trf I￿ing. improvlng 8cceBS lo hoahh and
w•llbekng Init*tives Increa8lng ¢apa¢lty of hospit•lto home 88rvkes.
Aberyswh UnNer*yy.' To undertake 4 respar&l proled htty how older peopk ex￿rIence putA¢ Ir8nsporL
i¢e S Crène CoffrnlS5ionor. Fundlng toward5 training costsfortyb¢r *wareness atcredit4tv)n.
RCTKlxkers Demèntia Outreach.. To provlde outreach supwt to peo* Imng vthh detY*nb'a in ther0￿ homes.
Pen Y C￿n0edd Wnd Fann Communtty Fund.. Fundng for 3 post8 to support Ihe Cynon Lnc Grovm ￿¢¢t Phaso 2- the p051s were Hospttamy M••yBr. Receptknit8V
Events c£￿￿dInator and Lrtde Llncts Pkiy CoDrdin81or.
Lottejy. CrmnuntyA$$ot Tr8nBler Programme10 pThidB reven￿ and t&Pit¥l funthng lo d8lN¢rthe cyl￿n Llnc Proled.

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS {cofrifiNUED}
FOR THE YEAR EIIDED 31 MARCH 2025
21 Re51rtcted funfl
Icontlnuodl
RCT Wthter Hwdship.. Funding 19 SUPPOrt events and activit￿$th811r￿5ed on reducing th• impact on the toslof I'vin9. improvlng access lo heamh Bnd weJlberi9 iiiti4N•s
arml lnrAEB￿nY rwacity uf hospit81to home ser¥ice$.
RCT con¥nun￿es FacilNy Support.. Fundlng from RCTCBC to support rI￿nue ¢asts for assets that have been tr•n$l¢rred to the communty under the CcrnuntyA55et
Transfer pro9rarrfj￿.
Cv•TnT•ff Morg*)vffj UHB Slmply Nalls. Feet Fir61- Fundng to provide an afftydabk nail euttkng seNk8 forlhe community
CYrnTaff Morgwbvry UHB Trusted As$8¥sor Horn8 Flrst - Fundlng Io Supp￿ older wple hom8 hospit81 in iher own home5
+lsh Govemmenl- Wnler Pr688uro8'. Fundlng to 5uppori event5 and adNilfa$ that focused en tEdudrrfJ the *np•ei on thè cost of Ilvlng, Ir¢v￿n￿ acc￿ to heaNh and
wellbBing initi'*ves and increasing oap4¢ty ofhospttal lo homè se￿[Ca8.
dependenlAge. Communtty Proj¢¢t.. Fundlng for Informallon andAd¥Ke at outreach centres withi) lh& chaity catchment ar88.
RCT18A- Funding to prov￿# $p9¢4alist advlc8 on c4se￿r￿ to peo* #g¢d 50+ IsÉu88 such 88 w8K8r• benefrts. c8re homes th￿Ing procedyres, hr4Jslng and
ténancy, and managing financi81 affairs.
RCT Sh¥ed Proswity Fund - Funding for equlpmÈnt in Cynon aswell 88 a contribution tthv*d$ s*rftsfora Hospttalty Manager and Reteptiw ￿atr.
Lknpa￿J Cwers- Funding lo support dlenls their rxers.
Feet First.. Funding lo provid2 an affordabk nail cuttlng seyvlce forthe corrmunlly.
RCT Nepjhbourhood Nettvork Grènt". Funding to 8UPPOrt actiwtie5 in the COM￿￿nIY
Pen-y-CyrYK)edd Vi51Dn Fund". Funding for 3 wsts te support the Cynon Lè)G (¥o*th Pmiect Ph88e 2.
CTMUHB Pen$w)n Credtt." Fundlng lo supporf Cost5 oydelwerfng PeThSK)n G[￿lit1w￿9r Fu•1 ¢amp8iW.

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
22 Unrestri¢ted tunds
The unrestricled funds of the ¢harity comprise the unexpended balances of donations and grants which are
not subject to specific conditions by donors and grantors as to how they may be us8d. These include
designated funds which have been set aside out of unrestricted funds by ihe trustees for specific purposes.
At 1 April
2024
Incomlng
resources
Resources At 31 March
expended
2025
Age Connects Wales
Development of Trading Opportunities
Business Continuity - Disaster Recovery
Digital Transformation
General funds - as restated
2,000
20,091
20,000
28.479
363.795
2,000
20,091
20,000
22,979
373,376
(5,500)
(421,956)
431,537
434,365
431,537
{427,456}
438,446
Previous year:
At 1 Aprll
2023
Incoming Resour¢e6 At 31 March
resources
expended
2024
Age Connects Wales
Development of Trading Opportunities
Business Continiuily- Disaster Recovery
Digital Transformatiors
General funds- as restated
2,000
20,091
20,000
29,559
454,880
2,000
20,091
20,¢)00
28,479
366,348
(1,080)
(469,742)
381,410
526,330
381,410
{470,822)
436,918
ACW- ForAge Concern Morgannwg share of funding costs of ACW
Developlng of Trading Opportunltles - To Facilitate new trading opportunities for the charity
Dlsaster Recovory - To fund any unforeseen, emergency costs relating to th8 information techndogy
infrastructure, p￿MIseS costs or loss of business as a result of fire, flood or maliGiOUS content
Digitsl Transformation - To support the charity's plans to improve access to and use of digital solutions for
stsff. volunteers and customers. The aim of digitalization is to align with and deliver on the strategic objeclives
of the organization and achieve efficiency and boost resources.
-58-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
23 Analysis of net assets between funds
Unrestricted Restricted
funds
funds
2025
2025
Total Unrestricted Restricted
funds
funds
2024
2024
Total
2025
2024
Fund balances al 31
March 2025 are
represented by:
Tangible assets
Cutrent assetsl(liabilities)
108.721
332.338
1,803.735
147,755
1,912.456
480,093
109.523
327.395
1,829,410
125,538
1,938.933
452.933
441.059
1.951.490 2.392.549
436,918
1,954,948
2.391.866
24 Related party transactlons
During the year, the Charrtsble Company purchased goods from a Company in which one of the trustees has
a 200A ownership inte￿$1. The transadions were undertaken in the normal ¢ourse of business and at an arms
lengih basis. Total purchases from this company during the year amounted to £200 (2024: £200). At the
balance sh6et date the amount outstanding was £Nil.
The Charitable Company is an active member of the Age Connects Partnership in Wales. The Partnership is
made up of independent and autonomous Age Con￿rn organisations, which share common aims and values
working together to add value to the work and role of Age Concem in Wales.
During the year, the Company received cash of £11,782 {£NiD from its wholly owed subsidiary Age Concem
Morgannwg Trading Limited.
25 Op8rnting lease commitments
At the reporting end date the Charity had outstanding commitments for future minimum lease payments under
noFFcancellable operating leases, which fall due as follows..
2025
2024
Within one year
Belween two and five years
In over five years
7.355
28.997
5.066
6.572
10,762
41,418
17,334
Lessor
The operating leases represents leases to third parties. The leases are negotiated over temis of 10 years and
rentals are fixed over 3 years. All leases are subject to a rent review every 3 years and only the lessor can
trigger a rent review.
-59-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
26 Members liablllty
The charity is 8 private company limited by guarantee, and consequently does not have share capital. Each of
the members ia liable to contribute an amount not ex￿edIng £1 towards the assets of the charitable company
in the event of liquidation.
27 Cash absorbed by operations
2025
2024
Surplusl(deficit) for the year
(113,860)
Adjuslments for:
Investment income iecognised in statement of financial activities
Depreciation and impairment of tangible fixed assets
12.613)
34,893
(2.353)
48,267
Movoments In worf(ing capital:
{Increase) in stocks
(In¢￿ase) in debtors
Increasel(decrease) in creditors
(Decrease) in deferred income
(7,176)
{256,974}
8,952
(7.257)
(26,372)
(21,604)
(11,704)
Cash absorbed by operations
{229.492)
(127,626)
28 Analysis of changes in net funds
The Charity had no material debl during the year.
-60-

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
29 Prfor perfod adjustment
Changes to the balanGe sheet
At 31 March 2024
As previously Adjustment
rèported
As restated
Fixed assets
Tangible assets
1,895,140
43,793
1,938,933
Income funds
Restricted funds
Unrestricted funds
2,129,388
218,685
(174,440>
218,233
1,954,948
436,918
Total funds
2,348.073
43,793
2,391,866
At 31 March 2023
A8 prevlou$ty Adjustmont
rèport•d
As reststed
Fixed assets
Tangible assets
1.945.009
41,351
1,986.360
Income funds
Restricted funds
Unrestricted funds
2,134,989
329,386
1155,593)
196,944
1,979,396
526,330
Total funds
2,464,375
41,351
2,505,726
-61

AGE CONCERN MORGANNWG LIMITED
A COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
29 Prlor period adjustment
(Continued}
Changes to tho profit and loss account
Perlod ended 31 March 2024
A$ previously
Adju$trnent
As restated
reported
Expenditure on..
Raising funds
Charitable activities
61,542
(63,984)
61,542
1,147,695
1,211,679
Net movement in funds
(116,302)
2,442
(113,860>
1 It was identifed that irrecoverable VAT on fixed asset additions prior to ylè 31 March 2023 had been
erroneously expensed.. the impact of this on the purchase cost of the assets and the subsequent depreciation
charged has been adjusted for in the opening position as at 1 April 2023.
2 It was identifed that while capital grants received prior to yle 31 March 2023 had been ulilised approprialeFy to
purchase fixed assets, the allocation of assets between the funds had not been appropriately reflected in the
statutory accounts.
3 It was idenlified that costs of raising funds had been incorreclly induded within charitable expenditure in the
prior year.
4 Further to Note 1 above, £2,442 is the additional depre¢iation charge that should have been recognised in yle
31 Marth 2024 following the adjustments to the purchase cost of the related assets.
-62-

age connects
morgannwg.
www.ageconnectsmorgannwg.org.uk
Registered Charity No.. 129973 | Company No. 6717361