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2024-03-31-accounts

Television

Getting Started [1]

Useful features [11]

Watching TV [20]

Watching TV programmes [21]

Receiving satellite broadcasts [26]

----- Start of picture text -----
“Sound” advanced settings [34]
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Sorting or editing the channels [27]

Using the TV menu [28]

Changing the picture and sound quality to your preferences [31]

Recording TV Programmes [37]

Recording to a USB HDD device [38]

Understanding the symbols displayed in the recorded title list [43]

Using the TV with Other Devices [44]

USB devices [45]

Blu-ray and DVD players [54]

TV box [57]

Displaying the iPhone/smartphone or iPad/tablet app screen on the TV [60]

Computers, cameras, and camcorders [61]

Audio system (such as an AV receiver or sound bar) [65]

Experiencing 3D surround with a neckband speaker or headphones (BRAVIA XR models only) [73]

Bluetooth devices [74]

Connecting to a Network [86]

Connecting to a network [87]

Home network features [92]

Settings [97]

Troubleshooting [110]

Start here [111]

The screen becomes darker after a certain period of time. (only models equipped with an OLED panel) [121]

The message [Panel refresh did not fnish] is displayed. (only models equipped with an OLED

panel) [122]

You are concerned about an image retention. (only models equipped with an OLED panel)

Keyboard [125]

Broadcast reception [126]

Sound [131]

Network (Internet/home)/apps [140]

Remote control/accessories [143]

Power [146]

Connected devices [151]

No picture from a connected device. [152]

You cannot select a connected device. [153]

You cannot use a USB HDD device. [159]

LED [161]

You want to disable the LED so that it does not light up or blink. [162]

The Operational response LED blinks in red. [163]

Index/Other [164]

Index [165]

[1]

Getting Started

Remote control This section describes remote control buttons.

Connecting terminal

How the LEDs light up

Home menu

Selecting inputs

Performing acoustic auto calibration

Accessibility features

[2] Getting Started

Remote control

Please select your remote control.

[3] Remote control | Remote control

Remote control buttons

The supplied remote control, button layout, button names and available features vary depending on your model/country/region.

Click a button on the image of the remote control to display a description.

(Power)

Turns on or switches to standby/networked standby mode.

TV

Switch to a TV channel or input and display the TV menu. For details, refer to Using the TV menu page.

(MIC)

Speak into here to use the microphone in the remote control. There is an LED above the microphone.

(Quick Settings)

Display Quick Settings. For details, refer to Using the Quick Settings page.

Hint

remote control by pressing the power button on the TV. For details, refer to Finding the remote control (only models supplied with a buzzer built-in remote control).

(Input select)

Display and select the input source, etc. For details, refer to Selecting inputs page.

MENU

Access functions from the onscreen menu.

(Up) / (Down) / (Left) / (Right) / (Enter)

(Navigation D-Pad)

On screen menu navigation and selection.

(BACK)

Return to the previous screen.

(HOME)

Display the TV Home Menu. For details, refer to Home menu page.

+/- (Volume)

Adjust the volume.

(Google Assistant/Microphone)

Ask Google for a little help on the big screen. Press the Google Assistant (or MIC) button on the remote to get started. For details, refer to Using the remote control microphone page.

Google Assistant is not available in certain languages/countries/regions.

(Mute)

Mute the sound. Press again to restore the sound.

Hint

The accessibility shortcut service can be turned on or off by pressing and holding (Mute) for 3 seconds.

CH +/- (Channel)

Select the channel.

(Dashboard)

Display Dashboard.

(Play) /

(Pause)

Operate media contents on the TV and connected BRAVIA Synccompatible device.

(Guide)

Display the digital programme guide of the TV or TV box. For details, refer to Using the programme guide page.

App buttons (Online service)

Enjoy various streaming services by the single press of a button.

[4] Remote control | Remote control

Remote control buttons

The included remote control, as well as the layout of the buttons and the button names, vary depending on your model/country/region.

Click a button on the image of the remote control to display a description.

(Info/Text reveal)

Display information.

TV

Switch to a TV channel or input and display the TV menu. For details, refer to Using the TV menu page.

(Power)

Turns on or switches to standby/networked standby mode.

(Subtitle setting)

AUDIO

Select multilingual source sound or dual sound for the programme currently being viewed (depending on programme source).

HELP

Display the Help menu. Help Guide can be accessed from here.

EXIT

Return to the previous screen or exit from the menu. When an Interactive Application service is available, press to exit from the service.

Number Button/ ・ (Dot)

Use with the 0-9 buttons to select digital channels.

(Text)

Display text information.

Colour buttons

Execute corresponding function at that time.

(Input select)

Display and select the input source, etc. For details, refer to Selecting inputs page.

(Quick Settings)

Display Quick Settings. For details, refer to Using the Quick Settings page.

(Up) / (Down) / (Left) / (Right) / (Enter)

(Navigation D-Pad)

On screen menu navigation and selection.

(BACK)

Return to the previous screen.

(HOME)

Display the TV Home Menu. For details, refer to Home menu page.

MENU

Display a menu on the TV to use button functions that are not on the remote control on the screen.

+/- (Volume)

Adjust the volume.

(Jump)

Jump back and forth between two channels or inputs. The TV alternates between the current channel or input and the last channel or input that was selected.

(Mute)

Mute the sound. Press again to restore the sound.

Hint

The accessibility shortcut service can be turned on or off by pressing and holding (Mute).

CH +/- (Channel)

In TV mode: Select the channel.

In Text mode: Select the (Next) or (Previous) page.

(Dashboard)

Display Dashboard.

(Play) /

(Fast rewind) / (Pause) / (Stop) /

(Fast forward)

Operate media contents on the TV and connected BRAVIA Synccompatible device.

(Guide)

Display the digital programme guide of the TV or TV box . For details, refer to Using the programme guide page.

[5] Getting Started

Connecting terminal

The types and shapes of connectors available vary depending on your TV. For the location of the connectors, refer to the Setup Guide (printed manual).

Terminal Description
USB
Connects to Digital still camera/Camcorder/USB storage media.
Note
Connecting a large USB device may interfere with other
devices connected next to it. In such a case, connect it to
the another USB input.
USB HDD REC
Connects to the USB HDD device or Digital still
camera/Camcorder/USB storage media.
The USB HDD recording function is only available in limited
regions/countries/TV models.
AV IN
Connects to VCR/Video game equipment/DVD
player/Camcorder/External Box.
For a composite connection, use an Analogue Extension Cable
(not supplied).
For an external device which has only SCART AV OUT, use a
1
1

SCART-RCA adaptor and Analogue Extension Cable.

For more about the shape of the Analogue Extension Cable, refer to Connecting a Blu-ray or DVD player.

AV IN and S-CENTER SPEAKER IN share the same terminal.

S-CENTER SPEAKER IN

Connects the TV and an audio device with an S-CENTER OUT output/jack using a TV centre speaker mode cable. Before connecting, make sure you unplug the AC power cord (mains lead) of the TV and audio device to be connected.

For details, refer to Using the TV as a centre speaker (only models with TV centre speaker mode).

Note

If you do not use the CENTER SPEAKER IN terminal or the S-CENTER SPEAKER IN input, you will need to perform the following steps to prevent noise from the speakers. Press the (Quick Settings) button on the remote control, and disable [TV centre speaker mode] in [Settings] — [Display & Sound] — [Audio output].

HDMI IN

Connects to the HDMI device. The HDMI interface can transfer the digital video and audio on a single cable. To enjoy high quality 4K contents, connect a Premium High Speed HDMI™ Cable(s) and follow the instructions displayed on the screen to set the [HDMI signal format] of the HDMI IN port.

HDMI IN (4K 120 Hz)

If you use an HDMI device that supports video output in 4K 100/120 Hz, connect the Ultra High Speed HDMI™ Cable, and follow the instructions displayed on the screen to set the [HDMI signal format] of the HDMI IN port.

Note

4K 100 Hz support depends on your country/region.

HDMI IN (eARC/ARC)

To connect an audio system that supports eARC (Enhanced Audio Return Channel) or ARC (Audio Return Channel), connect to the HDMI port labelled “eARC/ARC” on the TV. It is a feature that sends audio to an audio system that supports eARC/ARC through an HDMI cable. If the audio system does not support eARC/ARC, you need to connect with DIGITAL AUDIO OUT (OPTICAL).

DIGITAL AUDIO OUT (OPTICAL)

Connects to an audio system with optical audio input. When connecting an audio system not compatible with ARC using an HDMI cable, you need to connect an optical audio cable to the DIGITAL AUDIO OUT (OPTICAL) to output digital sound.

(RF input)

Connects to Cable/Antenna/External Box.

Note

When connecting the cable to the Cable/Antenna input, finger tighten only, over tightening the connection can damage the TV.

(Satellite input)

Connects to satellite input.

Connection steps: SUB. → MAIN → Antenna.

For SUB. jack, connect only when you are using twin tuner mode except for Single Cable Distribution EN50494 (depends on model).

LAN

Connect to a Router. Connect to the Internet using a LAN cable.

CAM (Conditional Access Module)

Provides access to pay TV services. For details, refer to the instruction manual supplied with your CAM.

Note

CENTER SPEAKER IN

To use your TV speakers as the centre speaker, connect the output of your AV receiver to the CENTER SPEAKER IN on your TV.

To use your TV speakers as the centre speaker, press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [Audio system].

Note

[6] Getting Started

How the LEDs light up

You can check the status of the TV by looking at how the LEDs light up. The location of the LEDs varies by model.

----- Start of picture text -----
(A) (B)
(B) (A)
----- End of picture text -----

(A) Voice function LED (On the left side or centre right at the bottom of the TV. Only TVs with a built-in MIC. )*

(B) Operational response LED (In the centre at the bottom of the TV.)

Voice function LED

Turns “on” or “blinks” when “Ok Google” is detected and the TV is communicating with the server. The lighting pattern of this LED depends on the server communication status.

Note

the settings.

Operational response LED

Turns “on” or “blinks” in white when the TV is turning on, when receiving signals from the remote control, or when updating the software using a USB storage device.

When ["Ok Google" detection] is enabled, it turns “on” in amber. (only TVs with a built-in MIC )*

Related topics

[7] Getting Started

Home menu

The screen displayed when you press the HOME/ (HOME) button on the remote control is called the Home Menu. From the Home Menu, you can search for content and select recommended content, apps, and settings.

The items displayed on the Home Menu depends on whether a Google Account has been setup on the TV.

(Some features do not apply depending on your model/region/country. The images are for reference only. They may differ from the actual screen.)

(A) The Home Menu when a Google Account is setup on the TV

Setting up a Google Account and enjoying the TV

If you connect the TV to the Internet and setup a Google Account, you can install desired apps on the TV and enjoy Internet videos and use your voice to search for content.

Enjoying the TV without setting up a Google Account

Even if you do not setup a Google Account, you can watch TV broadcasts and/or view content from devices connected to the TV such as a Blu-ray player. If you connect the TV to the Internet, you can also use the Internet streaming services displayed on the Home Menu.

Note

Hint

Depending on the TV settings, the Home screen will be displayed when the TV is

turned on. If you change the following setting, you can change the screen that is displayed when the TV is turned on to the TV broadcast channel or external input such as HDMI that you were watching before turning off the TV.

1 Press the (Quick Settings) button on the remote control.

2 Select [Power-on behaviour], and then select [Last used input].

The next time the TV is turned on, the TV broadcast channel or external input such as HDMI that you were watching before turning off the TV will be displayed.

Specifications may be subject to change without notice.

For other information, see “Frequently Asked Questions” on the Sony Support Site. Frequently Asked Questions for Troubleshooting

[8] Getting Started

Selecting inputs

To use devices (such as a Blu-ray/DVD player or USB flash drive) connected to the TV, or to watch TV after such use, you will need to switch the input.

If you edit the items and add apps, you will be able to switch to those apps in the input selection screen.

1 Press the (Input select) button repeatedly to select the connected device. Alternatively, press the (Input select) button, use the (Left) / (Right) buttons to select a connected device, and then press the (Enter) button.

Note

If there are no devices connected to an HDMI input, the HDMI input may not be displayed in the [Inputs].

To edit the input items

1 Press the (Input select) button.

Press the (Right) button (or (Left) button depending on the TV's display language) and select (Edit).

2

3 Select the app/input/device you want to show or hide.

Hint

[9] Getting Started

Performing acoustic auto calibration

You can correct the audio to the best acoustics for your viewing environment by using the remote control microphone to measure a test sound from the TV. (This setting may not be available depending on the model.)

Models that support acoustic auto calibration have the following setting. [Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration]

Note

measurement.

Do not move the remote control during measurement. Doing so may result in incorrect measurement.

Acoustic auto calibration cannot be performed if you are using a sound bar. Change the following setting.

[Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers]

1 Press the (Quick Settings) button on the remote control, then select the following settings.

[Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration] — [Calibration setup]

2 Measure by following the on-screen instructions.

The acoustics will be corrected automatically based on the measurement results

of your watching environment.

Hint

Acoustic auto calibration may fail in the following cases.

If the remote control is moved during measurement

If there are sounds other than the test sound (such as noise) during measurement

[10] Getting Started

Accessibility features

This TV has accessibility features in [Accessibility] such as a text-to-speech function for on-screen text, zooming to make text easier to read, and subtitles.

Some features do not apply depending on your model/region/country.

Note

Press the (Quick Settings) button on the remote control, then select [Settings] —

[System] — [Accessibility] to configure the user assistive features.

[Accessibility] has a shortcut function so you can turn it on or off by pressing and holding the (Mute) button on the remote control for 3 seconds.

Hint

https://www.sony.net/A11y.GoogleTV/

[11]

Useful features

Searching for content/operating the TV with your voice

Enjoying preferred apps

Finding the remote control (only models supplied with a buzzer built-in remote control) Enjoying safe apps and video streaming services (Security and restrictions) Using the Camera and Microphone Unit (BRAVIA CAM supported models only)

[12] Useful features

Searching for content/operating the TV with your voice

Using the remote control microphone This feature is available for TVs in which the included remote control has a Google Assistant/MIC button.

Using the built-in MIC on the TV (only TVs with a built-in MIC)

[13] Searching for content/operating the TV with your voice | Searching for content/operating the TV with your voice

Using the remote control microphone

Remote controls that support voice control have a Google Assistant/MIC button, and a built-in microphone. Ask Google to find movies, stream apps, play music, and control the TV - all with your voice. Press the Google Assistant (or MIC) button on the remote to get started.

1 Press and hold the Google Assistant/MIC button on your remote control.

The microphone on the remote control will be activated while the button is pressed, and the LED on the remote control will light up.

2 Speak into the microphone while pressing and holding the Google Assistant/MIC button.

Speech examples may be displayed depending on your model.

Search results are displayed when you speak into the microphone.

Note

An Internet connection is required to use voice search.

[14] Searching for content/operating the TV with your voice | Searching for content/operating the TV with your voice

Using the built-in MIC on the TV (only TVs with a built-in MIC)

The built-in MIC on the TV may not be available depending on your

region/country/language.

For details about languages that support the built-in MIC on the TV feature, refer to the following Sony support website.

https://www.sony.net/tv-hf/aep/

Hint

The URL is subject to change without notice.

Do more on your TV using only your voice. Just start with “Ok Google” to:

Plan your day and manage tasks

Face the TV and say, “Ok Google” to get started.

When the voice function LED blinks white, start speaking.

The location of the LED varies by model.

----- Start of picture text -----
(A) (B)
(B) (A)
----- End of picture text -----

To use the built-in MIC, enable the following setting.

1 Turn on the built-in MIC switch on the TV.

For the location of the built-in MIC switch on the TV, refer to the Reference

Guide/Setup Guide.

Note

An Internet connection is required to use the TV's built-in MIC.

Hint

Press the (Quick Settings) button on the remote control, and select the following in order.

[Settings] — [System] — [Built-in MIC sensitivity]

Related topics

Connecting to a Network

How the LEDs light up

You want to disable the LED so that it does not light up or blink.

[15] Useful features

Enjoying preferred apps

Installing apps

[16] Enjoying preferred apps | Enjoying preferred apps

Installing apps

You can install apps to the TV, just like you do with smartphones and tablets.

Note

An Internet connection and Google Account are required to install apps .

Hint

https://accounts.google.com/signup

The website above may vary depending on your region/country. It is also subject to change without notice. For details, refer to the Google homepage.

1 Press the HOME/ (HOME) button, and from [Search] on the Home screen, say something like “Search for apps” to search for apps you want to install. Alternatively, select the input field and use the on-screen keyboard.

Hint

After downloading, the app is automatically installed and added. You can select [Open] to launch the app.

Hint

About paid apps

There are free apps and paid apps . To purchase a paid app, a prepaid Google Play gift

card code or credit card information is required. You can purchase a Google Play gift card from various retailers.

To delete an app

1 Press the (Quick Settings) button on the remote control, select [Settings] — [Apps], select an app to be deleted, and uninstall it.

Related topics

Connecting to a network using a LAN cable

[17] Useful features

Finding the remote control (only models supplied with a buzzer built-in remote control)

The remote control supplied with the TV has a feature that allows you to find the remote control by playing a sound from a built-in buzzer when you cannot find it, such as when you do not remember where you left it (for example, under a cushion or hidden under a newspaper), or when you are watching a movie in a dark room.

Using the power button on the TV

1 Press the power button on the TV.

A menu is displayed on the TV screen.

2 Follow the on-screen instructions and select [Find remote] on the displayed menu.

A buzzer plays from the remote control.

Note

There is a limit to the distance you can search for the remote control from your TV. The buzzer cannot be played by the remote control in places where the signals do not reach.

[18] Useful features

Enjoying safe apps and video streaming services (Security and restrictions)

You can ensure safe use of the TV by setting installation restrictions on apps that are downloaded from unknown sources, or age restrictions on programmes and videos. (Some features do not apply depending on your model/region/country.)

You can set the following [Parental controls] features in order to:

You can restrict features by setting the following.

To set age restrictions on programmes

1 Press the (Quick Settings) button on the remote control, and then select the following in order.

[Settings] — [System] — [Parental controls] — [Channels & External inputs] — [TV rating].

The options depend on your model/country/region/settings.

To restrict apps (password lock feature)

Set to restrict children from using apps such as internet browsers.

Set restrictions in [Parental controls] .

If this is set, you will be required to input the PIN when starting an app.

1 Press the (Quick Settings) button on the remote control, and select the following in order.

[Settings] — [System] — [Parental controls] — [Apps]

2 Set or input the PIN.

3 Enable [Restrict apps].

4 Select the apps that you want to restrict from the app list.

Restricted apps will change from (Unlocked) to (Locked). To restrict all apps, select [All apps].

To restrict the installation of apps from unknown sources

1 Press the (Quick Settings) button on the remote control, and select the following in order.

[Settings] — [Privacy] — [Security and restrictions] — [Unknown sources] — change the setting in [Install unknown apps].

Note

If you change the [Security and restrictions] settings, your device and personal data are more vulnerable to attack by unknown apps from sources other than Play Store. You agree that you are solely responsible for any damage to your device or loss of data that may result from using these apps.

If you forget the PIN, you must reset the TV to its original factory settings. Make sure you do not forget the PIN.

Hint

Other separate restrictions may be available depending on the app. For details,

refer to the app’s Help.

To restrict usage time of the TV

Set to restrict the time in which children use the TV.

1 Press the (Quick Settings) button on the remote control, and select the following in order.

[Settings] — [System] — [Parental controls] — [Screen time]

2 Set or input the PIN.

3 Enable [Restrict screen time] to start restriction.

The restriction setting will be displayed under [Restrict screen time]. To change the setting, set it in [Usage time limit] or [Restricted time slot].

[19] Useful features

Using the Camera and Microphone Unit (BRAVIA CAM supported models only)

You can connect the supplied Camera and Microphone Unit (CMU-BC1M) or optional Camera and Microphone Unit (CMU-BC1) to the TV to enjoy video chat or set the optimum image and sound quality for the user's viewing position.

Attaching and removing the Camera and Microphone Unit

Attaching

Attach the supplied Camera and Microphone Unit to the Camera port on the back of the TV. You can adjust the angle and vertical position of the Camera and Microphone Unit.

Removing

To easily remove the supplied Camera and Microphone Unit, twist it slightly as shown in

Hint

Note

Setting the Camera sensing functions

Configure settings related to the sensor of the Camera and Microphone Unit.

1 Press the (Quick Settings) button on the remote control, and select in the following order.

[Settings] — [Remotes and accessories] — [BRAVIA CAM] — the desired item

Available settings

[Auto adjust picture and sound] (BRAVIA XR models only)

The Camera and Microphone Unit detects the user's viewing position and

automatically adjusts the screen brightness, volume, and audio balance.

[Brightness]

Automatically adjusts the brightness according to the viewing distance to make colours more visible.

[Voice emphasis]

Automatically adjusts the volume according to the viewing distance. If you are far from the TV, the sound is made more audible.

[Sound balance]

Adjusts the balance so it sounds as if you are viewing from the front of the TV even if you are actually not.

*

[Proximity Alert]

You must input your PIN to enable this feature. When enabled, it will be set at 1 m (3 ft.) (default). You can select [Set distance] to set any distance.

*

[Auto power saving mode]

Automatically switches to power saving, such as reduced brightness, when a user is not detected in front of the TV for a certain period of time.

[Gesture Control]*

Allows use of gestures in front of the TV to turn the TV off, adjust the volume, change the channel, or play back content.

Some of the Camera sensing functions added by software updates are added to Quick Settings, and you can turn On/Off features such as [Auto adjust picture and sound]. For details about software updates, see the Software updates page.

Hint

[BRAVIA CAM] in the Camera and Microphone Unit has features available in addition to Camera sensing functions. Configure them as necessary.

With Camera sensing functions, camera images are not sent to the network, you can erase the data collected by the Camera and Microphone Unit and reset Camera sensing functions.

[Settings] — [Remotes and accessories] — [BRAVIA CAM] — [Clear data]

[20]

Watching TV

Watching TV programmes Useful features when watching TV

Changing the picture and sound quality to your preferences

[21] Watching TV

Watching TV programmes

Understanding the information banner icons

Using the programme guide Configuring channel settings Using the TV menu Using interactive broadcast TV services

[22] Watching TV programmes | Watching TV programmes

Understanding the information banner icons

When changing the channel, an information banner appears briefly. The following icons may appear in the banner.

: Data service (Broadcast application)

: Scrambled/Subscription service

: Parental lock

Related topics

Using interactive broadcast TV services Channels & Inputs

[23] Watching TV programmes | Watching TV programmes

Using the programme guide

1 Press the GUIDE/ (Guide) button to display the digital programme guide.

2 Select a programme to watch. The details of the programme are displayed.

Hint

Related topics

How to control the TV box using the TV remote control

[24] Watching TV programmes | Watching TV programmes

Configuring channel settings

Receiving digital broadcasts Receiving satellite broadcasts Sorting or editing the channels

[25] Configuring channel settings | Configuring channel settings | Configuring channel settings

Receiving digital broadcasts

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [Channels] — [Channel setup] — [Auto tuning].

2 Follow the on-screen instructions to tune in all available digital channels and store them in the TV.

To change the tuning range

Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [Channels] — [Channel setup] — [Advanced settings] — [Tuning range] — [Normal] or [Extended].

[Normal]

Searches for available channels within your region/country.

[Extended]

Searches for available channels regardless of region/country.

Hint

You can retune the TV by selecting [Auto tuning] and following the on-screen instructions after moving to a new residence, changing service providers, or to search for newly launched channels.

Related topics

Some digital channels are missing.

[26] Configuring channel settings | Configuring channel settings | Configuring channel settings

Receiving satellite broadcasts

If you have a satellite dish installed, you can view satellite broadcasts by configuring the tuner settings.

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [Channels] — [Channel setup] — [Auto tuning] — [Set up] for subscribed satellite broadcasts.

Related topics

You cannot view satellite channels.

[27] Configuring channel settings | Configuring channel settings | Configuring channel settings

Sorting or editing the channels

You can sort the channel display according to your preferred order.

1 Press the (Quick Settings) button on the remote control, then select

[Settings] — [Channels & Inputs] — [Channels] — [Channel list edit]. If multiple items are displayed, select the one you want to edit.

You can select to [Insert] or [Swap] the selected channel. To change it, select [Sorting type].

3 Choose the new position where you want to move the selected channel.

Note

Available options may vary depending on your region/country.

Editing the channel list with a smartphone

You can edit the channel list with your smartphone.

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [Channels] — [Channel list edit from mobile device].

2 Follow the on-screen instructions.

[28] Watching TV programmes | Watching TV programmes

Using the TV menu

Press the TV button while watching a TV broadcast to display the [TV menu]. A channel list is displayed in [TV menu] and you can easily select programmes on other channels while watching TV.

You can add favourite channels when using the built-in tuner.

Note

The displayed screen and menus may vary depending on what you are watching and your model/country/region.

1 Press the TV button while watching a TV broadcast.

The TV menu is displayed at the bottom of the screen.

If you move the focus down and select [TV settings] or [Remote control], options available while you are watching will be displayed. You can also select options such as [Digital] or [Cable] to change the displayed Channel list. (The displayed options vary depending on what you are watching.)

Hint

Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [TV button shortcut].

Then, select the input that is connected to the TV box.

You can also operate the TV box with the control panel displayed when you select [Remote control].

TV box control compatible models have [TV box setup] in [Settings] — [Channels & Inputs] — [External inputs].

[29] Watching TV programmes | Watching TV programmes

Using interactive broadcast TV services

To display text information

You can view text and text-based graphical information, including national news, weather information, and TV schedules. You can browse for information that interests you, and then select what information you want to display by entering a number.

1 Press the MENU button to display the [Control menu], and select [Colour/Data broadcasting navigation] — [Text] from the menu to display text information.

About the Digital Text Information Service

The digital text service offers rich content with smooth graphics and images. Various features are available, such as page links and easy-to-use navigation. The service is supported by numerous broadcasters. (The availability of this feature depends on your model/region/country.)

About the Digital Interactive Application Service

The interactive application service offers high-quality digital text and graphics, along with advanced options. The service is supported by broadcasters. (The availability of this feature depends on your model/region/country.)

Note

[30] Watching TV

Useful features when watching TV

Timers

Use a timer to turn the TV on and off. For details, refer to Timers & Clock.

Parental lock

Use [Parental controls] to set parental restrictions.

For details, refer to System.

(Subtitle setting)

You can press the MENU button on the remote control to enable subtitles.

Picture quality/sound quality adjustment

Adjust the picture quality and sound quality according to your preferences.

For details, refer to Display & Sound.

[31] Watching TV

Changing the picture and sound quality to your preferences

Adjusting the picture quality Adjusting the sound quality “Sound” advanced settings Advanced auto volume Balance

[32] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences

Adjusting the picture quality

You can configure various settings related to the TV display such as colour and brightness for picture quality, or screen size.

Note

The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching.

Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

You can change the following settings.

Picture

Adjust the picture settings such as Brightness, Colour, and Hue.

Basic

You can set the following.

Picture mode

Change the picture quality according to the content you are watching such as movies.

Reset picture settings for ***

Reset the picture settings for the current picture mode to the factory default.

Auto picture mode

Automatically selects the picture mode based on the content being viewed.

* calibrated mode

Adjusts the picture to a quality close to that intended by the content creator when watching

supported video streaming content and supported apps.

Light sensor

Optimises brightness according to ambient light.

Ambient light sensor

Automatically adjusts the brightness and colour of the picture based on the surrounding ambient light.

Actual display may not be available depending on your model/country/region.

Brightness

Adjust the backlight to display the brightest whites and deepest blacks.

Colour

Adjust the colour saturation level and Hue.

Clarity

Adjust the picture clarity and reduce roughness.

Motion

You can set the following.

Refines moving images. Increases the number of image frames to display videos smoothly. If you select [Custom], you can adjust [Smoothness] and [Clearness].

Film mode

Optimises picture quality based on video content, such as movies and computer graphics. Smoothly reproduces the motion of filmed images (images recorded at 24 frames per second) such as movies.

Motion blur reduction

Note

When [Picture mode] is set to [Game], [Motion blur reduction] is enabled, and [Motionflow] and [Film mode] are disabled.

Video signal

You can set the following.

HDR mode

Picture that is suitable for a High Dynamic Range signal.

HDMI video range

Select the signal range for HDMI input.

Colour space

Change the colour reproduction range.

Adv. colour adjustment

You can set the following.

Adv. colour temperature: Basic

Finely adjust the colour temperature for each colour.

Adv. colour temperature: Multi point (p)*

Optimally preset at shipping. Use this setting for professional adjustment. When adjusting, we recommend using a colour analyser.

Per colour adjustment

Adjust Hue, Saturation, and Lightness for each colour.

Screen

Adjust the aspect ratio and viewable screen area.

Wide mode

Adjust the picture size.

4:3 default

Automatic sizing for 4:3 pictures.

Auto display area

Automatically adjusts the viewable screen area based on the signal.

Display area

Adjust the viewable screen area.

Screen position

Adjust the vertical and horizontal screen position.

Vertical size

Stretch the picture vertically.

[33] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences

Adjusting the sound quality

You can configure various settings related to the TV’s sound such as sound quality and sound mode.

Note

The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device.

Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

You can change the following settings.

Sound

Adjust settings by input such as the TV or HDMI, and other common settings, to enjoy

Sound mode

Select modes such as [Cinema], [Music], or [Dolby Audio] based on your environment and preferences.

For details, refer to “Sound” advanced settings.

Sound customisation

Adjust the sound quality for each sound mode in models with Sound mode.

For details, refer to “Sound” advanced settings.

Volume level

Adjust the sound level of current input.

For details, refer to “Sound” advanced settings.

Advanced auto volume

Keeps the volume level constant for all programmes and inputs.

For details, refer to Advanced auto volume.

Balance

Adjust the speaker balance.

For details, refer to Balance.

TV position

Change [TV position] based on the TV Installation.

Acoustic auto calibration

Adjust audio output based on your viewing environment. For details, refer to Performing

acoustic auto calibration.

Reset

Return all sound settings to factory default settings.

Audio output

Configure to output sound from headphones or an audio system instead of the TV speakers.

Speakers

Select TV or external speakers.

TV centre speaker mode

Use the TV speakers as the centre speaker of the home theatre system. For details, refer to Using the TV as a centre speaker (only models with TV centre speaker mode).

Audio system prioritisation

If enabled, this automatically switches the audio output to a BRAVIA Sync-compatible audio system when the TV is turned on.

Home theatre control

Turns your audio system on, and allows you to control it.

Sound mode sync

The sound field of the specified audio system will switch automatically when the TV's sound mode changes.

A/V sync

Adjust audio and video timing while using a Bluetooth A2DP audio device or a specific audio system connected with an HDMI cable.

eARC mode

If [Auto] is selected, high quality audio is output when an eARC supported device is connected to an HDMI port labelled “eARC/ARC”. eARC is an extended version of ARC and stands for Enhanced Audio Return Channel. By connecting an eARC supported device, you can enjoy uncompressed, high-quality audio formats and newer surround audio formats in addition to the audio formats supported by ARC connections thus far. For audio formats supported by eARC,

refer to Pass-through audio formats supported with eARC.

To connect the TV and an eARC supported device, use an eARC-supporting HDMI cable . To connect an eARC supported device, refer to Connecting an audio system.

*An authorised Premium High Speed HDMI™ Cable(s) is recommended.

Digital audio out

Configure the output method when outputting digital audio. This setting is available only when [Speakers] is set to [Audio system].

Hint

There is less deterioration and noise from signal transmission, and the sound quality is superior compared to analogue connections.

Digital audio out volume

Applied for PCM only. The volume levels between PCM and compressed audio will differ.

Dolby Digital Plus output

Select output for Dolby Digital Plus for audio systems supporting Dolby Digital Plus and ARC. If you use ARC and optical audio out, select [Dolby Digital]. (Dolby Digital Plus will be muted over optical audio out.)

Hint

Dolby Digital Plus is high quality surround sound processed by Dolby's acoustic technology.

Pass through mode

Output audio signals to an audio system without decoding.

To use pass through mode as the connection method, refer to Connecting an audio system.

Related topics

“Sound” advanced settings Accessing audio system settings

[34] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences

“Sound” advanced settings

This page introduces various settings for the features you can configure in [Sound].

Note

The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device.

[Sound mode] settings

Setting Description
Standard Optimise sound quality for general content.
Dialogue Suitable for spoken dialogue.
Cinema Optimise surround sound for movies.
Music Lets you experience dynamic and clear sound, like that of a
concert.
Sports Simulates the larger space of a stadium or other venue.
Dolby
Audio		 Output sound processed by Dolby acoustic technology.

[Sound customisation]

Setting Description
Surround Virtually reproduce realistic surround sound.
Surround efect Adjust the surround sound efect.
Equaliser Adjust sound based on diferent frequencies.
Voice Zoom Emphasise voice.
Dialogue
enhancer		 Emphasise voice when [Sound mode] is set to [Dolby
Audio].

[Volume level]

Setting Setting Setting Description Description
Volume ofset Adjust the sound level of the current input relative to other
inputs.
Dolby Dynamic
Range		 Compensates for audio level diference between channels
(only for Dolby Digital audio).
MPEG audio
level		 Adjusts MPEG audio sound level.
HE‑AAC
Dynamic Range		 Compensates for audio level diference between channels
(only for HE‑AAC audio).
HE‑AAC audio
level		 Adjusts HE‑AAC audio sound level.
Related topics
Ad justing the sound q uality

[35] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences

Advanced auto volume

The volume is automatically adjusted to a certain level according to changes in the volume level of broadcasts and input signals.

Reducing the volume difference that occurs when switching channels or inputs allows you to watch at a constant volume level. To enable this feature, press the (Quick Settings) button on the remote control, then select the following settings. [Settings] — [Display & Sound] — [Sound] — [Advanced auto volume]

----- Start of picture text -----
CH1 CH1
CH2 CH2
----- End of picture text -----

Note

The effect varies depending on your model/country/region, settings, broadcast, and input signal.

[36] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences

Balance

The balance of the left and right sound is adjusted.

Due to the distance to walls and windows and the reflection of sound, you may hear the left and right sound become unbalanced. To adjust the sound balance, press the (Quick Settings) button on the remote control, then select the following settings.

[Settings] — [Display & Sound] — [Sound] — [Balance]

Note

The effect varies depending on your model/country/region, settings, and installation environment.

[37]

Recording TV Programmes

Recording to a USB HDD device

Watching/deleting recorded content

Understanding the symbols displayed in the recorded title list

[38] Recording TV Programmes

Recording to a USB HDD device

Registering a USB HDD device

Timer recording

Information about using a USB HDD device for recording

[39] Recording to a USB HDD device | Recording to a USB HDD device

Registering a USB HDD device

This function is available only in limited regions/countries/TV models.

USB HDD recording models have [Recording device setup] in [Settings] — [Channels & Inputs].

Connect and register a USB HDD device to your TV to record digital broadcasts.

Connect the USB HDD device to the TV’s USB port labelled “HDD REC” (if there is a blue USB port, that port supports HDD recording).

----- Start of picture text -----
(A)
(B)
----- End of picture text -----

1 Connect a USB HDD device to the USB port (blue) labelled “HDD REC” on

your TV.

2 Turn the USB HDD device on.

3 Wait until the screen [USB drive connected] is displayed.

If the message does not appear you can manually register the USB HDD device from the Settings menu.

4 Select [Register for recording].

5 Follow the on-screen instructions to register the USB HDD device.

Note

To register a USB HDD device manually

1 Press the (Quick Settings) button on the remote control, and select the following.

[Settings] — [Channels & Inputs] — [Recording device setup] — [HDD registration].

To deregister a USB HDD device

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [Recording device setup] — [HDD deregistration] — the device to deregister.

Related topics

Information about using a USB HDD device for recording

[40] Recording to a USB HDD device | Recording to a USB HDD device

Timer recording

This function is only available in limited regions/countries/TV models.

USB HDD recording models have [Recording device setup] in [Settings] — [Channels & Inputs].

1 Press the GUIDE/ (Guide) button.

3 Select [Set timer].

To manually set the timer by specifying date, time and channel

1 Press the (Input select) button and select [Recorded Title List] (Recorded Title List). If [Recorded Title List] does not exist, select [Edit] and add [Recorded Title List].

To check, modify or delete timer settings

Checking, modifying, or deleting timer settings is performed in [Recording timer list].

1 Press the (Input select) button and select [Recorded Title List] (Recorded Title List). If [Recorded Title List] does not exist, select [Edit] and add [Recorded Title List].

Hint

Up to 32 timer settings can be created.

Note

Timer recording will not work when the AC power cord (mains lead) is unplugged.

Related topics

Watching/deleting recorded content

[41] Recording to a USB HDD device | Recording to a USB HDD device

Information about using a USB HDD device for recording

This function is only available in limited regions/countries/TV models.

USB HDD recording models have [Recording device setup] in [Settings] — [Channels & Inputs].

Recording is supported only for digital TV and radio broadcasts. Recording of data broadcasts is not supported.

[42] Recording TV Programmes

Watching/deleting recorded content

This function is only available in limited regions/countries/TV models.

USB HDD recording models have [Recording device setup] in [Settings] — [Channels & Inputs].

To watch recorded content

1 Press the (Input select) button and select [Recorded Title List] (Recorded Title List). If [Recorded Title List] does not exist, select [Edit] and add [Recorded Title List], then select the content to be watched.

To delete recorded content

1 Press the (Input select) button and select [Recorded Title List] (Recorded

Title List). If [Recorded Title List] does not exist, select [Edit] and add [Recorded Title List].

2

Select the (Delete icon) to the right of the programme you want to delete. To delete multiple programmes, select (Delete multiple icon) to the right of all the programmes you want to delete, and then select (Delete icon).

For information about the meaning of the symbols in the recorded title list, see Understanding the symbols displayed in the recorded title list.

[43] Recording TV Programmes

Understanding the symbols displayed in the recorded title list

This function is only available in limited regions/countries/TV models.

: Unviewed recording

: Protected recording

: Currently recording

[44]

Using the TV with Other Devices

USB devices

Blu-ray and DVD players

TV box

Displaying the iPhone/smartphone or iPad/tablet app screen on the TV

Computers, cameras, and camcorders

Audio system (such as an AV receiver or sound bar)

Video game consoles

Experiencing 3D surround with a neckband speaker or headphones (BRAVIA XR models only)

Bluetooth devices

Adjusting the AV sync setting

BRAVIA Sync-compatible devices

Viewing pictures in 4K from compatible devices BRAVIA Connectivity Guide

[45] Using the TV with Other Devices

USB devices

Playing content stored on a USB device

Information about USB devices used for storing photos and music Supported files and formats

[46] USB devices | USB devices

Playing content stored on a USB device

To record programmes to a USB storage device or watch recorded programmes, see Recording TV Programmes.

Connecting a USB device

Connect a USB storage device to the USB port of the TV to enjoy photo, music, and video files stored on the device.

----- Start of picture text -----
(A)
----- End of picture text -----

Enjoy photos/music/movies stored on a USB device

You can enjoy photos/music/movies stored on a USB device on the TV screen.

Press the HOME/ (HOME) button, and select Apps from the Home menu, then select [Media Player].

1 If the USB device connected to the TV has a power switch, turn it on.

2

If the supplied remote control has an APPS button, you can press the APPS button.

----- Start of picture text -----
4 Select the folder, and select the file to play.
----- End of picture text -----

Note

Hint

Related topics

[47] USB devices | USB devices

Information about USB devices used for storing

photos and music

Related topics

[48] USB devices | USB devices

Photos

Music

Videos

Audio sampling rates (for videos)

External subtitles

[49] Supported files and formats | Supported files and formats | Supported files and formats

Photos

Use case : USB / Home Network

File Format

Extension

JPEG .jpg / .jpe / *.jpeg
HEIF .heic / .heif / *.hif
ARW
*1		 *.arw

*1 ARW is only to be used for playing back files.

Videos

Audio sampling rates (for videos)

[50] Supported files and formats | Supported files and formats | Supported files and formats

Music

Use case : USB / Home Network

mp4

Extension: .mp4 / .m4a

Description Sampling Rate
AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k
HE-AAC v1 / v2 24k / 32k / 44.1k / 48k

3gpp

Extension: .3gp / .3g2

Description Sampling Rate
AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k

HE-AAC v1 / v2

24k / 32k / 44.1k / 48k

Asf

Extension: *.wma
Description Sampling Rate
WMA9 Standard 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k
ogg
Extension: *.ogg
Description Sampling Rate
Vorbis 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k

Other

Description Sampling Rate
LPCM
*1		 32k / 44.1k / 48k

Extension: *.mp3

Description Description Sampling Rate
MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 32k / 44.1k / 48k
MP2L3 16k / 22.05k / 24k
MP2.5L3 8k / 11.025k / 12k
Extension: *.wav
Description Sampling Rate

WAV *2 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k

Description Sampling Rate FLAC 16k / 22.05k / 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k

Extension: *.aac

Description Sampling Rate
AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k
HE-AAC v1 / v2 24k / 32k / 44.1k / 48k

*2 The use case of WAV is 2ch only.

Photos

Videos

Audio sampling rates (for videos)

External subtitles

[51] Supported files and formats | Supported files and formats | Supported files and formats

Videos

Use case : USB / Home Network

MPEG1 (.mpg / .mpe / *.mpeg)

Subtitle Type : External

Video Codec
(Profle@Level)		 Audio
Codec		 Max. / Min.
Resolution		 Max. Frame Rate

MPEG1

MPEG1L2

1920x1080 / QCIF (176x144)

1920x1080@30fps / 1280x720@60fps

MPEG2PS (.mpg / .mpe / *.mpeg)

Subtitle Type : External

Video Codec
(Profle@Level)		 Audio Codec Max. / Min.
Resolution		 Max. Frame Rate
MPEG2 MP@HL,
MP@H14L,
MP@ML		 MPEG1L1 /
MPEG1L2 / LPCM
/ AC3		 1920x1080 /
QCIF
(176x144)		 1920x1080@30fps
/ 1280x720@60fps

MPEG2TS

Extension : *.m2t

Subtitle Type : External

Video Codec
(Profle@Level)		 Audio Codec Max. /
Min.
Resolution		 Max. Frame Rate
MPEG2
MP@HL,
MP@H14L,
MP@ML		 MPEG1L1 / MPEG1L2 /
AAC-LC / HE-AAC v1 /
HE-AAC v2 / AC3 / E-AC3		 1920x1080
/ QCIF
(176x144)		 1920x1080@30fps
/
1280x720@60fps

Extension : .m2ts / .mts

Subtitle Type : External

Video Codec
(Profle@Level)		 Audio Codec Max. / Min.
Resolution		 Max. Frame Rate
AVC / H.264
BP@L3,
MP@L4.2,		 MPEG1L1 / MPEG1L2 /
AAC-LC / HE-AAC v1 /
HE-AAC v2 / AC3 / E-		 1920x1080
/ QCIF
(176x144)		 1920x1080@60fps

HP@L4.2

AC3

MP4 (*.mp4)

Subtitle Type : External

Video Codec
(Profle@Level)		 Audio Codec Max. /
Min.
Resolution		 Max. Frame Rate
AVC / H.264
BP@L3,
MP@L4.2,
HP@L4.2		 AAC-LC / HE-AAC v1 /
HE-AAC v2 / AC3 / E-
AC3 / AC4 / MPEG1L1 /
MPEG1L2		 1920x1080
/ QCIF
(176x144)		 1920x1080@120fps
MPEG4 SP@L6,
ASP@L5,
ACEP@L4		 AAC-LC / HE-AAC v1 /
HE-AAC v2 / AC3 / E-
AC3 / MPEG1L1 /
MPEG1L2		 1920x1080
/ QCIF
(176x144)		 1920x1080@30fps
/ 1280x720@60fps
AVC / H.264
BP@L5.2,
MP@L5.2,
HP@L5.2
*1		 AAC-LC / HE-AAC v1 /
HE-AAC v2 / AC3 / E-
AC3 / AC4 / LPCM		 3840x2160
/ QCIF
(176x144)		 3840x2160@60p /
1920x1080@120fps
HEVC / H.265
MP@L5.1,
Main10@L5.1		 AAC-LC / HE-AAC v1 /
HE-AAC v2 / AC3 / AC4
/ E-AC3		 3840x2160
/ QCIF
(176x144)		 3840x2160@60p /
1920x1080@120fps

*1 This line includes the XAVC S format use case. The maximum supported bitrate for XAVC S is 100 Mbps.

avi (*.avi)

Subtitle Type : External

Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution

Xvid MPEG1L1 / MPEG1L2 /
MPEG1L3 / AC3 / E-
AC3		 1920x1080 /
QCIF
(176x144)		 1920x1080@30fps
/
1280x720@60fps
Motion JPEG μ-LAW / PCM (U8) /
PCM (S16LE)		 1280x720 /
QCIF
(176x144)		 1280x720@30fps

Asf (.asf / .wmv)

Subtitle Type : External

Video Codec
(Profle@Level)		 Audio
Codec		 Max. / Min.
Resolution		 Max. Frame Rate
VC1 AP@L3,
MP@HL, SP@ML		 WMA9
Standard		 1920x1080 /
QCIF (176x144)		 1920x1080@30fps /
1280x720@60fps

MKV (*.mkv)

Subtitle Type : Internal / External

Video Codec
(Profle@Level)		 Audio Codec Max. /
Min.
Resolution		 Max. Frame Rate
Xvid DTS core / AC3 / AAC-
LC / E-AC3 / HE-AAC v1
/ HE-AAC v2 / MPEG1L1
/ MPEG1L2 / Vorbis		 1920x1080
/ QCIF
(176x144)		 1920x1080@30fps
/ 1280x720@60fps
AVC / H.264
BP@L3,
MP@L4.2,
HP@L4.2		 DTS core / AC3 / AAC-
LC / E-AC3 / HE-AAC v1
/ HE-AAC v2 / MPEG1L1
/ MPEG1L2 / Vorbis		 1920x1080
/ QCIF
(176x144)		 1920x1080@60fps
MPEG4
SP@L6,
ASP@L5,		 DTS core / AC3 / AAC-
LC / E-AC3 / HE-AAC v1
/ HE-AAC v2 / MPEG1L1		 1920x1080
/ QCIF
(176x144)		 1920x1080@30fps
/ 1280x720@60fps
ACEP@L4 / MPEG1L2 / Vorbis
VP8 DTS core / AC3 / AAC-
LC / E-AC3 / HE-AAC v1
/ HE-AAC v2 / MPEG1L1
/ MPEG1L2 / Vorbis		 1920x1080
/ QCIF
(176x144)		 1920x1080@30fps
/ 1280x720@60fps
VP9 Profle 0,
Profle 2		 DTS core / AC3 / AAC-
LC / E-AC3 / HE-AAC v1
/ HE-AAC v2 / MPEG1L1
/ MPEG1L2 / Vorbis		 3840x2160
/ QCIF
(176x144)		 3840x2160@60fps
AVC / H.264
BP@L5.2,
MP@L5.2,
HP@L5.2		 DTS core / AC3 / AAC-
LC / E-AC3 / HE-AAC v1
/ HE-AAC v2		 3840x2160
/ QCIF
(176x144)		 3840x2160@60p /
1920x1080@120fps
HEVC / H.265
MP@L5.1,
Main10@L5.1		 DTS core / AC3 / AAC-
LC / E-AC3 / HE-AAC v1
/ HE-AAC v2		 3840x2160
/ QCIF
(176x144)		 3840x2160@60p /
1920x1080@120fps
3gpp (.3gp / .3g2)
Subtitle Type : External
Video Codec
(Profle@Level)		 Audio Codec Max. /
Min.
Resolution		 Max. Frame Rate
MPEG4
SP@L6,
ASP@L5,
ACEP@L4		 AAC-LC / HE-AAC v1 /
HE-AAC v2 / AC3 / E-
AC3 / MPEG1L1 /
MPEG1L2		 1920x1080
/ QCIF
(176x144)		 1920x1080@30fps
/
1280x720@60fps
AVC / H.264
BP@L3,
MP@L4.2,
HP@L4.2		 AAC-LC / HE-AAC v1 /
HE-AAC v2 / AC3 / E-
AC3 / MPEG1L1 /
MPEG1L2		 1920x1080
/ QCIF
(176x144)		 1920x1080@60fps

MOV (*.mov)

Subtitle Type : External

Video Codec
(Profle@Level)		 Audio Codec Max. /
Min.
Resolution		 Max. Frame Rate
AVC / H.264
BP@L3,
MP@L4.2,
HP@L4.2		 AAC-LC / HE-AAC v1 /
HE-AAC v2 / AC3 / E-AC3
/ MPEG1L1 / MPEG1L2 /
μ-LAW / PCM (U8) / PCM
(S16BE) / PCM (S16LE)		 1920x1080
/ QCIF
(176x144)		 1920x1080@60fps
MPEG4
SP@L6,
ASP@L5,
ACEP@L4		 AAC-LC / HE-AAC v1 /
HE-AAC v2 / AC3 / E-AC3
/ MPEG1L1 / MPEG1L2 /
μ-LAW / PCM (U8) / PCM
(S16BE) / PCM (S16LE)		 1920x1080
/ QCIF
(176x144)		 1920x1080@30fps
/
1280x720@60fps
Motion JPEG AAC-LC / HE-AAC v1 /
HE-AAC v2 / AC3 / E-AC3
/ MPEG1L1 / MPEG1L2 /
μ-LAW / PCM (U8) / PCM
(S16BE) / PCM (S16LE)		 1280x720 /
QCIF
(176x144)		 1280x720@30fps

WebM (*.webm)

Subtitle Type : External

Video Codec
(Profle@Level)		 Audio
Codec		 Max. / Min.
Resolution		 Max. Frame Rate
VP8 Vorbis 1920x1080 / QCIF
(176x144)		 1920x1080@30fps /
1280x720@60fps
VP9 Profle 0,
Profle 2		 Vorbis 3840x2160 / QCIF
(176x144)		 3840x2160@60fps

Photos

Music

Audio sampling rates (for videos)

External subtitles

[52] Supported files and formats | Supported files and formats | Supported files and formats

Audio sampling rates (for videos)

Audio Codec Sampling Rate
LPCM 44.1k / 48k
MPEG1L1 / MPEG1L2 32k / 44.1k / 48k
MPEG1L3 32k / 44.1k / 48k
AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k
HE-AAC v1 / v2 24k / 32k / 44.1k / 48k
AC3 32k / 44.1k / 48k
AC4 44.1k / 48k
E-AC3 32k / 44.1k / 48k
Vorbis 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k
WMA9 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k
DTS core 32k / 44.1k / 48k
μ-LAW 8k
PCM (U8) 8k
PCM (S16LE) 11.025k / 16k / 44.1k

PCM (S16BE)

11.025k / 16k / 44.1k

Photos

Music

Videos

External subtitles

[53] Supported files and formats | Supported files and formats | Supported files and formats

External subtitles

Use case : USB

File Format Extension
SubStation Alpha .ass / .ssa
SubRip *.srt

Photos

Music

Videos

Audio sampling rates (for videos)

[54] Using the TV with Other Devices

Blu-ray and DVD players

Connecting a Blu-ray or DVD player Watching Blu-ray and DVD discs

[55] Blu-ray and DVD players | Blu-ray and DVD players

Connecting a Blu-ray or DVD player

Connect a Blu-ray/DVD player to the TV.

Use a connection method below based on the terminals available on your TV.

Note

The available terminals depend your model/region/country.

Hint

You can also connect a TV box in the same way as a Blu-ray/DVD player.

HDMI connection

For optimum picture quality, we recommend connecting your player to the TV using an HDMI cable. If your Blu-ray/DVD player has an HDMI jack (socket), connect it using an HDMI cable.

To connect an audio amp or sound bar at the same time, refer to HDMI connection (eARC supported) in Connecting an audio system.

To adjust the video and audio output timing, refer to Adjusting the AV sync setting.

Composite connection

If your Blu-ray/DVD player has composite jacks (sockets), connect them using a composite video/audio cable.

----- Start of picture text -----
(A)
S-CENTER SPEAKER IN
(B)
(C)
----- End of picture text -----

Cable that connects to the video input jack

The 3.5 mm jack of the Analogue Extension Cable has 4 poles.

----- Start of picture text -----
(A)
(B) (C) (D) (E)
----- End of picture text -----

Related topics

Watching Blu-ray and DVD discs

[56] Blu-ray and DVD players | Blu-ray and DVD players

Watching Blu-ray and DVD discs

You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV.

1 Turn on the connected Blu-ray/DVD player.

2 Press the (Input select) button repeatedly to select the connected Bluray/DVD player.

Hint

Related topics

[57] Using the TV with Other Devices

TV box

Connecting a TV box

How to control the TV box using the TV remote control

[58] TV box | TV box

Connecting a TV box

Connect the TV box to the TV.

Connect it to the input on your TV.

For details, refer to the Connecting a Blu-ray or DVD player page.

[59] TV box | TV box

How to control the TV box using the TV remote control

TV box control compatible models have [TV box setup] in [Settings] — [Channels & Inputs] — [External inputs].

Performing [TV box control setup] in [TV box setup] allows you to control a TV box using the TV’s remote control.

1 Press the (Quick Settings) button on the remote control, then select

[Settings] — [Channels & Inputs] — [External inputs] — [TV box setup] — [TV box control setup].

2 Follow the on-screen instructions.

Note

Related topics

[60] Using the TV with Other Devices

Displaying the iPhone/smartphone or iPad/tablet app screen on the TV

Chromecast built-in™ or AirPlay allows you to display (cast) your favourite websites and app screens on your mobile device directly to the TV.

Using Chromecast built-in

2 Launch a Chromecast built-in supported app on the mobile device.

4 Select the TV as the cast destination.

The screen of the mobile device is displayed on the TV.

Note

Google TV setup and an Internet connection are required to use Chromecast builtin.

Using AirPlay

This TV supports AirPlay 2.

1 Make sure your Apple device is connected to the same network as your TV.

2 The procedure depends on the content that will be displayed on the TV as follows.

3 Select AirPlay on a mobile device such as an iPhone or iPad, and select the TV to use with AirPlay.

Hint

Note

Related topics

[61] Using the TV with Other Devices

Computers, cameras, and camcorders

Connecting a computer and viewing stored content Connecting a camera or camcorder and viewing stored content Computer video signal specifications

[62] Computers, cameras, and camcorders | Computers, cameras, and camcorders

Connecting a computer and viewing stored content

To connect a computer

Use an HDMI cable to connect your computer to the TV.

----- Start of picture text -----
(A)
(B)
----- End of picture text -----

(A) Computer

(B) HDMI cable (not supplied)

Computer video signal specifications

To view content stored on a computer

After connecting the computer, press the (Input select) button, then select the input the computer is connected to.

Note

[63] Computers, cameras, and camcorders | Computers, cameras, and camcorders

Connecting a camera or camcorder and viewing stored content

To connect a camera or camcorder

Connect your Sony digital still camera or camcorder using an HDMI cable. Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV end.

----- Start of picture text -----
(A) (B)
(C)
----- End of picture text -----

To view content stored on a digital still camera/camcorder

1 After connecting the digital still camera/camcorder, turn it on.

2 Press the (Input select) button repeatedly to select the connected digital still camera/camcorder.

Hint

Related topics

BRAVIA Sync-compatible devices

[64] Computers, cameras, and camcorders | Computers, cameras, and camcorders

Computer video signal specifications

(Resolution, Horizontal frequency/Vertical frequency)

Hint

Note

[65] Using the TV with Other Devices

Audio system (such as an AV receiver or sound bar)

Outputting audio from an audio system

Connecting an audio system Adjusting an audio system

Using the TV as a centre speaker (only models with TV centre speaker mode) Pass-through audio formats supported with eARC Accessing audio system settings

[66] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar)

Outputting audio from an audio system

You can connect audio systems such as AV receivers or sound bars to the TV. Select a connection method below according to the specifications of the audio system you want to connect.

Connecting with an HDMI cable (For details, carefully read “Connection using an HDMI cable” below.)

Connecting with a digital optical cable

For connection methods, refer to the Connecting an audio system page.

Note

Refer to the instruction manual of the device to be connected.

Connection using an HDMI cable

This TV supports Audio Return Channel (ARC) or Enhanced Audio Return Channel (eARC). You can use an HDMI cable to output audio from audio systems that support ARC and eARC.

On TVs that support eARC, you can output (pass-through) audio signals from external input devices connected to the TV to eARC supported audio systems by using the HDMI terminal bearing the text “eARC/ARC”.

For connection methods, refer to the Connecting an audio system page.

Note

The location of the HDMI terminal that supports eARC/ARC varies depending on

the model. Refer to the included Setup Guide.

Related topics

Pass-through audio formats supported with eARC

[67] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar)

Connecting an audio system

See the illustrations below to connect an audio system such as an AV receiver or sound bar.

Note

The available terminals depend your model/region/country.

Sound bar connection

We recommend connecting the TV's HDMI input terminal (eARC or ARC) to the sound bar's HDMI output terminal (eARC or ARC) with an HDMI cable.

----- Start of picture text -----
(A)
(B)
----- End of picture text -----

To connect a sound bar via HDMI, see “HDMI connection”.

If you connect the TV to a sound bar via HDMI, you can use the following features.

Note

Audio amp connection

We recommend connecting the TV's HDMI input terminal (eARC or ARC) to the sound

bar's HDMI output terminal (eARC or ARC) via HDMI. Depending on your audio system, you can also connect with a digital optical cable.

----- Start of picture text -----
(A) (A)
(B) (C)
----- End of picture text -----

To connect an audio amp via HDMI, see “HDMI connection”. To connect an audio amp with a digital optical cable, see “Digital optical cable connection”.

HDMI connection (eARC supported)

1 Connect the external input device and TV with an HDMI cable. Connect the TV and audio system with another HDMI cable.

Connect the audio system to the TV’s HDMI input terminal bearing the text “ARC”

or “eARC/ARC”.

----- Start of picture text -----
(A)
(B)
(C)
(eARC/ARC)
(eARC)
(D)
----- End of picture text -----

2 Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Audio output] — [eARC mode] — [Auto].

3 Select [Speakers] — [Audio system].

4 Enable the audio system’s eARC feature.

Refer to the instruction manual of the device.

5 Adjusting an audio system

Note

the voice recognition performance of the built-in MIC may degrade (only TVs with a built-in MIC).

HDMI connection (ARC supported)

1 Connect the TV and audio system with an HDMI cable.

Connect to the TV’s HDMI input terminal bearing the text “ARC” or “eARC/ARC”.

----- Start of picture text -----
(A)
(B)
(ARC)
(eARC/ARC)
----- End of picture text -----

2 Adjusting an audio system

Note

For ARC connections, voice recognition performance may degrade (only TVs with a built-in MIC).

Digital optical cable connection

1 Connect the TV and audio system with a digital optical cable.

Connect to the audio system’s digital optical input terminal.

----- Start of picture text -----
(A)
(B)
----- End of picture text -----

2 Adjusting an audio system

Hint

HDMI connection centred on an audio system (eARC supported)

You can make connections centred on an audio system as follows.

For the TV settings, refer to HDMI connection (eARC supported). For the audio system settings, refer to the manual of your device.

----- Start of picture text -----
(C)
(B) (A)
(eARC)
(eARC/ARC)
(D)
----- End of picture text -----

Related topics

No sound but good picture.

No audio or low audio with a home theatre system.

[68] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar)

Adjusting an audio system

After connecting an audio system to the TV, adjust the TV’s audio output from the audio system.

Adjusting an audio system connected with an HDMI cable or

digital optical cable

button on the remote control, then select [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [Audio system].

2

If you connect a BRAVIA Sync-compatible device with an HDMI connection, you can operate it by simply using the TV’s remote control.

Note

Hint

Adjusting the AV sync setting

Related topics

[69] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar)

Using the TV as a centre speaker (only models with TV centre speaker mode)

Models with a TV centre speaker mode have CENTER SPEAKER IN terminals or S-

CENTER SPEAKER IN terminals on the back of the TV.

On TVs with S-CENTER SPEAKER IN input, you can use the TV as a centre speaker in the following cases.

When a sound bar with an S-CENTER OUT output/jack is connected

By using the TV as a centre speaker, conversations sound natural because you can hear them from the screen and its vicinity.

Hint

For Acoustic Center Sync supported audio systems with a S-CENTER OUT

terminal, refer to the following.

https://www.sony.net/hav_faq

Some models have both CENTER SPEAKER IN and S-CENTER SPEAKER IN

terminals.

1 Connect the TV and Acoustic Center Sync supported sound bar with the TV centre speaker mode cable that was supplied with the supported device.

----- Start of picture text -----
S-CENTER OUT
S-CENTER SPEAKER IN
(A)
----- End of picture text -----

(A) TV centre speaker mode cable (supplied with devices such as sound bars that have S-CENTER OUT terminals)

Note

Even when connecting a sound bar with an S-CENTER OUT terminal, it must be connected to the TV with an HDMI cable like a normal sound bar.

Also refer to the instruction manual of the audio system with an S-CENTER OUT terminal.

Press the (Quick Settings) button on the remote control, change — [Audio

----- Start of picture text -----
2
----- End of picture text -----

output] to [Audio system].

Note

If centre audio is not output from the TV, enable [Settings] — [Display & Sound] —

[Audio output] — [TV centre speaker mode].

Connecting an AV receiver with a speaker cable

Connect the TV and AV receiver with a speaker cable.

----- Start of picture text -----
(A)
(B)
----- End of picture text -----

Use a speaker cable (not supplied) to connect the AV receiver to the CENTER SPEAKER IN terminal of the TV.

When connecting, make sure to twist the ends of the speaker cable and insert them into the connection terminals of the TV and AV receiver.

The CENTER SPEAKER IN terminal varies depending on the model. Refer to the figures

below when connecting the speaker cable.

----- Start of picture text -----


----- End of picture text -----

*Strip about 10 mm (13/32 inches) of insulation from the speaker cable at each end.

Note

Related topics

Connecting an audio system

[70] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar)

Pass-through audio formats supported with eARC

Confirm that you can pass-through the following audio formats.

For details, refer to the support page.

Support Site

Related topics

Connecting an audio system

[71] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar)

Accessing audio system settings

You can access the audio system (such as an AV amplifier or sound bar) settings such as audio quality from the TV’s Quick Settings.

1 Connect the audio system via the HDMI (eARC/ARC) terminal.

For details about audio system settings, please refer to your audio system's manual.

Note

The settings that are displayed depend on the audio system model.

Hint

For settings that are not displayed by default, select settings to add from (Edit).

Related topics

Connecting an audio system

[72] Using the TV with Other Devices

Video game consoles

Connecting

Connect an HDMI-supported video game console to your TV with an HDMI cable. To connect an audio amp or sound bar at the same time, refer to HDMI connection (eARC supported) in Connecting an audio system.

----- Start of picture text -----
(A)
(B)
----- End of picture text -----

(B) HDMI cable (sold separately)

Hint

Changing HDMI input settings

After connecting, set the connected HDMI input port.

To maximise the performance of your TV and video game console, set the [HDMI signal format].

Auto setup

1 With the video game console turned on, connect it to the TV with an HDMI cable.

Set by following the instructions on the TV screen.

Manual setup

1 Press the (Quick Settings) button on the remote control, and select the following in order.

[Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format]

Select the optimal format for your video game console.

Hint

Note

Game Menu

Pressing the MENU button displays a special menu for video games at the bottom of the screen.

Hint

Note

Related topics

Connecting terminal

[73] Using the TV with Other Devices

Experiencing 3D surround with a neckband speaker or headphones (BRAVIA XR models only)

You can connect the transmitter to the TV, and use a neckband speaker or Sony brand headphones to experience 3D surround (spatial sound).

For details, refer to the URL below.

https://www.sony.net/bravia-xr-3ds

The locations of the optical digital audio output jack and USB port varies depending on the model. Refer to the Setup Guide.

[74] Using the TV with Other Devices

Bluetooth devices

Connecting a Bluetooth device

[75] Bluetooth devices | Bluetooth devices

Connecting a Bluetooth device

To pair the TV with a Bluetooth device

Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices such as headphones or speakers.

Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync] in [Settings] — [Display & Sound] — [Audio output] .

----- Start of picture text -----
1 Turn the Bluetooth device on and put it in pairing mode.
----- End of picture text -----

To put your Bluetooth device in pairing mode, refer to the instruction manual of the device.

2 Press the (Quick Settings) button on the remote control, then select

[Settings] — [Remotes and accessories] — [Pair accessory] to put the TV in pairing mode.

Available Bluetooth devices will be displayed.

3 Select the desired device, then follow the on-screen instructions.

If you are prompted to enter a passcode, refer to the instruction manual of the device.

After pairing is completed, the device connects to the TV.

To connect to a paired Bluetooth device

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [Remotes and accessories].

2 Select a paired but unconnected device.

3 Select [Connect].

Note

Related topics

You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time.

[76] Bluetooth devices | Bluetooth devices

Related topics

Connecting a Bluetooth device

[77] Using the TV with Other Devices

Adjusting the AV sync setting

If a Bluetooth audio device is connected, there may be a delay between the picture and sound due to the properties of Bluetooth. You can adjust the delay between the picture

and sound with the A/V sync setting.

1 Press the (Quick Settings) button on the remote control, then select

[Settings] — [Display & Sound] — [Audio output] — [A/V sync] — the desired option.

If the audio device is connected with an HDMI cable, the sound may be delayed due to the properties of the audio device. In that case, you can adjust the video and audio output timing with the A/V sync setting.

1 Press the (Quick Settings) button on the remote control, and then select the following in order.

[Settings] — [Display & Sound] — [Audio output] — [A/V sync] — the desired setting

Note

To adjust [A/V sync] when in any of these modes, select [On].

[78] Using the TV with Other Devices

BRAVIA Sync-compatible devices

BRAVIA Sync overview

Using features available for BRAVIA Sync-compatible devices

Adjusting BRAVIA Sync settings

[79] BRAVIA Sync-compatible devices | BRAVIA Sync-compatible devices

BRAVIA Sync overview

If a BRAVIA Sync-compatible device (e.g., Blu-ray player, AV receiver) is connected with an HDMI cable, you can operate the device with the TV’s remote control.

Related topics

Using features available for BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings

[80] BRAVIA Sync-compatible devices | BRAVIA Sync-compatible devices

Using features available for BRAVIA Synccompatible devices

To operate BRAVIA Sync-compatible devices from the TV, use the (Input select) button on the remote control to select the device you want to operate.

Blu-ray/DVD player

Automatically turns the TV on and switches the input to the connected Blu-ray/DVD player when the Blu-ray/DVD player starts to play.

Automatically turns the connected Blu-ray/DVD player off when you turn the TV off.

AV receiver

Video camera

Related topics

[81] BRAVIA Sync-compatible devices | BRAVIA Sync-compatible devices

Adjusting BRAVIA Sync settings

When BRAVIA Sync is set up, you will be able to turn off a connected device with the TV or set a device connected via HDMI cable to be operated with the TV’s remote control.

1 Turn on the connected device.

2 To enable [BRAVIA Sync control], press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [External

inputs] — [BRAVIA Sync settings] — [BRAVIA Sync control].

3 Activate BRAVIA Sync on the connected device.

powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device. For details, refer to the instruction manual of the connected device.

Available options

Available options are shown below. (Options vary depending on your model/region/country.)

If disabled, the connected device does not turn off automatically when the TV is turned off.

[Auto TV on]

If disabled, the TV does not turn on automatically when the connected device is turned

on.

[BRAVIA Sync device list]

Displays the BRAVIA Sync device list.

[Device control keys]

Allows you to set buttons to control an HDMI connected device.

Related topics

BRAVIA Sync overview

Using features available for BRAVIA Sync-compatible devices

[82] Using the TV with Other Devices

Viewing pictures in 4K from compatible devices

Viewing pictures in 4K resolution

Settings for viewing pictures through HDMI input with higher quality

[83] Viewing pictures in 4K from compatible devices | Viewing pictures in 4K from compatible devices

Viewing pictures in 4K resolution

You can connect a digital still camera/camcorder that supports HDMI 4K output to HDMI IN of the TV to display high resolution photos stored on the camera. You can also display high resolution photos stored in connected USB devices or your home network. A picture with a 4K or higher resolution can be displayed in 4K resolution (3840×2160).

The availability of this function depends on your region/country.

----- Start of picture text -----
(A) (B) (C) (D)
----- End of picture text -----

To view pictures stored on a USB device or network device in 4K resolution

1 Connect the USB device or network device to the TV.

2 Press the HOME/ (HOME) button, and select Apps from the Home menu,

then select [Media Player].

If the supplied remote control has an APPS button, you can press the APPS button.

3 Select the USB device name or network device name.

To view pictures stored on a digital still camera/camcorder

1 Connect a digital still camera or camcorder that supports HDMI output to the HDMI IN jack (socket) of the TV, using an HDMI cable.

2 Press the (Input select) button repeatedly to select the connected device.

----- Start of picture text -----
4 Start playback on the connected device.
----- End of picture text -----

To view pictures in 4K resolution with higher quality

You can set the HDMI signal format to Enhanced format to view pictures in 4K resolution with higher quality.

For information about Enhanced format or changing the settings, refer to the Settings for viewing pictures through HDMI input with higher quality page.

Note

Related topics

[84] Viewing pictures in 4K from compatible devices | Viewing pictures in 4K from compatible devices

Settings for viewing pictures through HDMI input with higher quality

To display a picture from a device connected to the HDMI input terminal in a higher quality HDMI format*1, set [HDMI signal format] in [External inputs].

*1 Such as 8K, 4K 100/120 Hz, 4K 60p 4:2:0 10 bit, 4K 60p 4:4:4, or 4:2:2

HDMI signal format

To change the HDMI signal format setting, press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format] — the HDMI input you want to set.

Follow the on-screen instructions, and set the HDMI signal format for the HDMI input terminal to a suitable format below. Available HDMI signal formats depend on your model and the HDMI input.

Note

Related topics

Viewing pictures in 4K resolution

[85] Using the TV with Other Devices

BRAVIA Connectivity Guide

Descriptions about connecting devices to the TV are also available on the Sony support

website. Refer to it as necessary.

https://www.sony.net/tv_connectivity_guide/

[86]

Connecting to a Network

Connecting to a network

Home network features

Viewing Internet content

[87] Connecting to a Network

Connecting to a network

Connecting to a network using a LAN cable

Connecting to a network using a wireless connection

[88] Connecting to a network | Connecting to a network

Connecting to a network using a LAN cable

Connecting to a network using a LAN cable

A wired LAN connection allows you to access the Internet and your home network.

Make sure to connect to the Internet or home network via a router.

----- Start of picture text -----
(B)
(E)
(A)
(C) (D)
----- End of picture text -----

(A) LAN cable

(B) Computer

(C) Router

(D) Modem

(E) Internet

1

Set up your LAN router.

For details, refer to the instruction manual of your LAN router, or contact the

person who set up the network (network administrator).

Note

Related topics

[89] Connecting to a network | Connecting to a network

Connecting to a network using a wireless connection

[90] Connecting to a network using a wireless connection | Connecting to a network using

a wireless connection | Connecting to a network using a wireless connection

Using Wi-Fi to connect the TV to the Internet/Network

The built-in wireless LAN device allows you to access the Internet and enjoy the benefits of networking in a cable-free environment.

----- Start of picture text -----
(A)
(B) (C)
(D)
----- End of picture text -----

----- Start of picture text -----
1 Set up your wireless router.
----- End of picture text -----

For details, refer to the instruction manual of your wireless router, or contact the

person who set up the network (network administrator).

2 Press the (Quick Settings) button on the remote control, then select [Settings] — [Network and Internet].

3 Select a network you want to connect to and set the password.

If your TV can not connect to the Internet/Network, refer to The TV cannot connect to the Internet/Network. page.

1 To disable [Wi-Fi], press the (Quick Settings) button on the remote control, then select [Settings] — [Network and Internet] — [Wi-Fi].

Hint

For smooth video streaming:

Note

Related topics

[91] Connecting to a network using a wireless connection | Connecting to a network using a wireless connection | Connecting to a network using a wireless connection

Using Wi-Fi Direct to connect to the TV (no

wireless router required)

You can connect a device to the TV wirelessly, without using a wireless router, and then stream videos, photos, and music that is stored on your device directly to the TV.

Note

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [Network and Internet] — [Wi‑Fi Direct] — [Wi‑Fi Direct settings].

2 Select the TV name displayed on the TV screen with the Wi-Fi Direct device.

If the device does not support Wi-Fi Direct, select the [Show Network (SSID)/Password].

3 Operate the Wi-Fi Direct/Wi-Fi device to connect with the TV.

4 Send content from the Wi-Fi Direct/Wi-Fi device to the TV.

For details, refer to the instruction manual of the device.

If connection is not successful

When the standby screen for the Wi-Fi Direct setting is displayed, select [Show Network (SSID)/Password] and follow the on-screen instructions to complete the set-up.

To connect another device

Follow the steps above to connect devices. Up to 10 devices can be connected at the

same time. To connect another device when 10 devices are already connected, disconnect an unnecessary device, then connect the other device.

To change the name of the TV shown on the connected device

Press the (Quick Settings) button on the remote control, then select [Settings] — [System] — [About] — [Device name].

To list connected devices/deregister devices

Press the (Quick Settings) button on the remote control, then select [Settings] —

[Network and Internet] — [Wi‑Fi Direct] — [Show device list/Delete].

To deregister a device, select the device in the list to delete, then press the (Enter) button. Then, select [Yes] on the confirmation screen.

To deregister all devices, select [Delete all] in the list, then [Yes] in the confirmation display.

[92] Connecting to a Network

Home network features

Adjusting home network settings Playing content from a computer Playing content from a media server

[93] Home network features | Home network features

Adjusting home network settings

You can adjust the following home network settings.

To connect to a server

Connect the client device (TV) and the server device (BD/DVD recorder) to the same network.

To register the TV as a client device on the server, refer to the server device manual.

----- Start of picture text -----
(A)
(C) (D)
(B)
----- End of picture text -----

To check the server connection

Press the (Quick Settings) button on the remote control, then select [Settings] — [Network and Internet] — [Home network setup] — [Server diagnostics] — follow the onscreen instructions to perform diagnostics.

To use the renderer function

Connect the renderer device (TV), the server device (BD/DVD recorder), and the device that controls the server and renderer (smartphone) to the same network. You can use the smartphone to operate the TV within the same network.

Press the (Quick Settings) button on the remote control, then select [Settings] — [Network and Internet] — [Home network setup] — [Renderer] — the desired option.

[Renderer function]

Enable the renderer function.

You can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the device directly.

[Renderer access control]

To use the remote device

Press the (Quick Settings) button on the remote control, then select [Settings] — [Network and Internet] — [Remote device settings] — the desired option.

[Control remotely]

Enable operation of the TV from a registered device.

[Deregister remote device]

Deregister a device to disable operation of the TV from that device.

[94] Home network features | Home network features

Playing content from a computer

You can enjoy content (photo/music/video files) stored on a network device located in another room, if you connect the TV to a home network via a router.

----- Start of picture text -----
(A)
(D)
(C)
(B)
----- End of picture text -----

----- Start of picture text -----
1 Connect the TV to your home network.
----- End of picture text -----

2 Press the HOME/ (HOME) button, and select Apps from the Home menu, then select [Media Player].

If the supplied remote control has an APPS button, you can press the APPS

button.

4

Note

Depending on the file, playback may not be possible even when using the supported formats.

Related topics

Adjusting home network settings

[95] Home network features | Home network features

Playing content from a media server

You can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the controller directly, if you connect the TV to a home network via a router. The controller should also be renderer-compatible.

----- Start of picture text -----
(A)
(D)
(C)
(B)
----- End of picture text -----

1 Connect the TV to your home network.

2 Operate the controller to start playing the content on the TV screen.

Related topics

Adjusting home network settings

[96] Connecting to a Network

Viewing Internet content

You can use video streaming services such as YouTube™ and Netflix to watch Internet content. The available services vary depending on your country and region. You can launch these services by selecting their apps in the Home Menu. If a Google Account is set on the TV, you can also select content that is displayed in the Home Menu.

Note

Hint

Related topics

[97]

Settings

The menus displayed in the TV settings vary depending on your model/region/country.

Using the Quick Settings

Using the Eco Dashboard

Channels & Inputs Channels, External inputs and Recording device setup, etc.

Display & Sound Picture, Screen, Sound and Audio output, etc. Network and Internet

Accounts and sign-in Configure the Google Account or add other accounts.

Privacy You can restrict installation of apps from unknown sources.

Apps

System Date and time, Language, System sounds, Accessibility, Parental controls and LED indicator, etc.

Remotes and accessories Remote control and Bluetooth settings.

Help and feedback Provides help from Sony and Google.

Timers & Clock On timer, Sleep timer, Alarm, Clock display, etc.

[98] Settings

Using the Quick Settings

If you press the (Quick Settings) button on the remote control, you can quickly access features such as [Picture mode], [Sleep timer], and [Picture Off] on the current screen, and settings such as [Audio output] depending on the connected devices. You can also display [Settings] from [Quick Settings].

Note

The menus displayed in the TV settings vary depending on your model/region/country.

1 Press the (Quick Settings) button on the remote control.

2 Move the focus to change a setting or select it.

To change the settings that are displayed

1 Press the (Quick Settings) button on the remote control.

2 Move the focus left or right, and select (Edit). 3 Select the desired setting. 4 Select [Close].

Hint

With [BRAVIA notifications] in Quick Settings, you can check if there are

[99] Settings

Using the Eco Dashboard

You can configure various settings to reduce power consumption, such as Power saving. You can also check descriptions for features while setting them.

1 Press the (Quick Settings) button on the remote control, and select [Eco

Dashboard].

2 In the displayed menu, move the focus left or right and select the desired

setting.

Related topics

Using the Quick Settings

[100] Settings

Channels & Inputs

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — the desired option.

Available options

[Channels]

Configures the settings related to receiving broadcast programming. You can also configure the settings related to receiving satellite broadcast programming.

To tune digital channels

Receiving digital broadcasts

To tune your satellite

Receiving satellite broadcasts

To sort channels or edit the channel list

Sorting or editing the channels

[Preferences (Channels)]

Configures [Subtitle settings] and [Audio settings (Broadcast)].

[Info banner]

Display programme information when channel is changed.

[External inputs]

Configures the settings of the external inputs and BRAVIA Sync.

For details about BRAVIA Sync, refer to BRAVIA Sync-compatible devices.

[Recording device setup]

Configures the settings of USB HDD devices for recording. (This option may not be

available depending on your model/region/country.)

[TV button shortcut]

If an external input such as a connected tuner is set, it will be displayed when the TV button on the remote control is pressed.

[101] Settings

Display & Sound

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

Available options

[Picture]

Configures display settings that adjust the picture quality, such as screen brightness.

To adjust the picture quality to your preferences, refer to the Adjusting the picture quality page.

[Screen]

Adjusts the screen size and position.

[Sound]

Configures settings that adjust the sound.

To adjust the sound quality to your preferences, refer to the Adjusting the sound quality page.

[Audio output]

Configures selection settings related to speakers.

Expert panel settings

Use when setting [Pixel shift] or manually performing [Panel refresh].

For details, refer to OLED panel (only models equipped with an OLED panel).

[102] Settings

Network and Internet

Configures settings for such things as wireless LANs, wired LANs, and home networks.

Related topics

Connecting to a Network

[103] Settings

Accounts and sign-in

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [Accounts and sign-in] — the desired option.

Available options

When a Google Account is set on the TV

Configure the Google Account or add other accounts.

When a Google Account is not set on the TV

[Accounts and sign-in] cannot be used. To set a Google Account, set up Google TV from the settings menu.

[104] Settings

Privacy

You can restrict the installation of apps from unknown sources.

[105] Settings

Apps

Related topics

Installing apps

[106] Settings

System

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [System] — the desired option.

Note

Depending on the settings of the TV, some options may not be displayed or available.

Available options

[Accessibility]

Configures the settings of accessibility features and services for helping users navigate their devices more easily.

[About]

Displays information about the TV.

Here, you can reset your TV

[Date and time]

Configures the current time and auto clock display.

[Language]

Selects the menu language. The selected menu language will also set the voice

recognition language.

[Keyboard]

Configures the settings of the on-screen keyboard.

[Storage]

Changes the settings related to data storage.

[Ambient mode]

Configures what is displayed on the screen when the TV is not operated after a certain

amount of time while displaying content other than broadcasts and videos.

[Power and energy]

Configures the settings related to saving energy and the startup TV screen.

[Cast]

Configures the operation permissions when casting from an external device.

[Restart]

Restarts the TV.

[Parental controls]

Configures the parental lock settings for restricting usage of items such as [Channels & External inputs], [Apps] and [Screen time].

[LED indicator]

Configures the [Operational response] and [Voice detection status] settings. (The* displayed menu varies depending on the model.)

[Sound]

Configures the [System sounds] setting.

[Apple AirPlay & HomeKit]

Configures the settings for Apple AirPlay & HomeKit.

[Initial setup]

[Retail mode settings]

Enriches the display for shop front use by setting [Demo mode], etc.

[107] Settings

Remotes and accessories

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [Remotes and accessories] — the desired option.

Available options

You can enable or disable Bluetooth, or register Bluetooth devices.

[Bluetooth]

Enables or disables Bluetooth.

[Pair accessory]

Pairs Bluetooth devices.

[BRAVIA CAM]

Connects the Camera and Microphone Unit to set up Camera sensing functions.

[Remote control]

Setup for pairing the Voice Remote Control.

Related topics

Bluetooth devices

Using the remote control microphone

[108] Settings

Help and feedback

Help from Sony can be displayed here. If a Google Account is set on the TV, you can also give Google feedback.

[109] Settings

Timers & Clock

In Timers & Clock, you can set the On timer, Sleep timer, Alarm, and Clock display.

Adding Timers & Clock to the input selection screen

1 Press the (Input select) button.

Available devices and apps are displayed at the bottom of the screen.

2 Press the (Right) button on the remote control and select (Edit).

3 Select Timers & Clock and press the Enter button.

Timers & Clock is added.

1 Press the (Input select) button on the remote control and select the

following.

[Timers & Clock] — the desired setting

Available options

[On timer]

Turns on the TV to the desired channel or input at a preset time.

[Sleep timer]

[Alarm]

Plays a sound after a preset time.

[Clock display]

Displays the clock on the TV screen always or at every hour.

Related topics

Selecting inputs

[110]

Troubleshooting

Start here Experiencing trouble? Start here.

Picture (quality)/screen Keyboard Broadcast reception

Sound

Network (Internet/home)/apps

Remote control/accessories Power Connected devices

USB HDD recording

LED

[111] Troubleshooting

Start here

Self diagnostics Software updates

If a full reset (restart) of the TV is required

Frequently Asked Questions for Troubleshooting

[112] Start here | Start here

Self diagnostics

Check if the TV is working properly.

1 Press (Input select) on the remote control and select [Help]. If [Help] does not exist, select [Edit] and add [Help].

Hint

If the problem persists, try the following.

[113] Start here | Start here

Software updates

Sony will provide software updates from time to time in order to enhance functionality and provide users with the latest TV experience. The easiest way to receive software updates is via an internet connection to the TV.

To check for software updates automatically

Hint

To update the software manually, select [Software update].

You can check the BRAVIA notifications or support website for a list of changes made by the software update.

Note

When [Automatically check for update] is disabled, the TV cannot receive notifications even when a software update is available.

Updating software via USB storage device

If you do not have a network connection, you can also update the software by using a USB storage device.

For more about the support site, please see the Support Site page.

Related topics

Connecting to a Network

[114] Start here | Start here

If a full reset (restart) of the TV is required

If you have trouble such as the picture not displaying on the screen or the remote control not working, reset the TV with the following procedure. If the problem persists, try the factory reset procedure below.

If an external USB device is connected to the TV, disconnect the USB device from the TV before resetting.

Power Reset

----- Start of picture text -----
1 Restart the TV with the remote control.
----- End of picture text -----

Press and continue holding the power button on the remote control for about 5 seconds until the TV restarts (a shutting down message will appear).

If the issue persists, unplug the TV and press the power button on the TV once. Then wait 2 minutes before turning on the TV. Depending on the model, you can press and hold the power button on the TV (40 seconds or longer) until it turns off

and restarts.

2 Unplug the AC power cord (mains lead).

If the problem persists after step 1, unplug the TV power cord (mains lead) from the electrical outlet. Then press the power button on the TV, and release it. Wait for 2 minutes, and plug the power cord (mains lead) back into the electrical outlet.

Hint

Your personal settings and data will not be lost after the TV restarts.

Factory data reset

If the problem persists after a power reset, try a factory data reset.

Note

Performing a factory reset will delete all of the TV’s data and settings (such as Wi-Fi and wired network setting information, Google Account and other login information, Google Play and other installed apps).

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [System] — [About] — [Factory reset] — [Factory data reset].

2 Delete everything.

If you have set a PIN code on your TV, you will be prompted to input it. After the factory reset process completes successfully, the TV will start the Initial Setup wizard. You must agree to the Google Terms of Service and Google Privacy Policy.

[115] Start here | Start here

Frequently Asked Questions for Troubleshooting

For troubleshooting information, you can also refer to “Frequently Asked Questions” in our support site below.

http://www.sony.net/androidtv-faq/

[116] Troubleshooting

Picture (quality)/screen

No colour/Dark picture/Colour is not correct/Picture is too bright. Distorted picture./The screen flickers.

High resolution HDR pictures are not displayed.

OLED panel (only models equipped with an OLED panel)

[117] Picture (quality)/screen | Picture (quality)/screen

No colour/Dark picture/Colour is not correct/Picture is too bright.

Note

Related topics

Display & Sound

[118] Picture (quality)/screen | Picture (quality)/screen

Check the connection and position of the antenna (aerial) and peripheral devices

Check the antenna (aerial)/cable connection.

Check the [Motion] setting

[119] Picture (quality)/screen | Picture (quality)/screen

High resolution HDR pictures are not displayed.

The following are required to watch high resolution HDR pictures such as 4K (50p/60p) .[*]

*

Check whether the connected device has the latest settings or firmware.

[120] Picture (quality)/screen | Picture (quality)/screen

OLED panel (only models equipped with an OLED panel)

The screen becomes darker after a certain period of time. (only models equipped with an OLED panel)

The message [Panel refresh did not fnish] is displayed. (only models equipped with an OLED panel)

You are concerned about an image retention. (only models equipped with an OLED panel)

A white line, or a red, green, or blue line appears on the screen. (only some models equipped with an OLED panel)

[121] OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel)

The screen becomes darker after a certain period of time. (only models equipped with an OLED panel)

If the whole image or part of the image remains still, the screen will gradually become darker to reduce image retention. This is a feature to protect the panel, and is not a malfunction.

[122] OLED panel (only models equipped with an OLED panel) | OLED panel (only models

equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel)

The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel)

If the TV is turned on, the AC power cord (mains lead) is unplugged, or the ambient temperature falls outside of the range between 10°C and 40°C during the panel refresh, the process will not complete and this message will appear. Start the procedure again from the beginning.

Hint

Depending on your model, a panel refresh may take up to an hour to complete.

[123] OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel)

You are concerned about an image retention. (only models equipped with an OLED panel)

If the same image is displayed repeatedly or for long periods of time, image retention may occur. This issue is not a malfunction.

The TV has two functions, [Pixel shift] and [Panel refresh], that are designed to reduce image retention.

You can perform a [Panel refresh] when necessary.

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Expert panel settings] — [Panel refresh].

Hint

[Pixel shift] is a feature that helps prevents image retention by automatically moving the image at fixed intervals. Under normal circumstances, keep this option enabled. To reduce image retention, we recommend that you turn off the TV on a daily basis for more than four hours using the remote control or the power button on the TV.

Note

[124] OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel)

A white line, or a red, green, or blue line appears on the screen. (only some models equipped with an OLED panel)

Hint

The TV is turned on.

The power cord is disconnected.

If the message is displayed, refer to the panel refresh description in the manual supplied with your TV for details.

[125] Troubleshooting

Keyboard

You cannot operate the current screen after the on-screen

keyboard is displayed.

To return to operation of the screen behind the on-screen keyboard, press the BACK/ (BACK) button on the remote control.

[126] Troubleshooting

Broadcast reception

Check these things first to troubleshoot your TV reception. You cannot view digital channels. You cannot view satellite channels.

Some digital channels are missing.

[127] Broadcast reception | Broadcast reception

Check these things first to troubleshoot your TV reception.

Make sure that the antenna (aerial) cable is firmly connected to the TV.

Hint

For more information, please visit the Sony support website.

Related topics

[128] Broadcast reception | Broadcast reception

You cannot view digital channels.

Related topics

Some digital channels are missing.

[129] Broadcast reception | Broadcast reception

You cannot view satellite channels.

Ask a local installer if satellite services are provided in your area.

[130] Broadcast reception | Broadcast reception

Some digital channels are missing.

To change the tuning range (available depending on your region/country)

Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [Channels] — [Channel setup] — [Advanced settings] — [Tuning range].

[Normal]

Searches for available channels within your region/country.

[Extended]

Searches for available channels regardless of region/country.

To update digital services

You can run [Auto tuning] after moving to a new residence, changing service providers, or to search for newly launched channels.

We recommend that [Auto service update] is enabled to allow new digital services to be added automatically as they become available.

1 To enable [Auto service update], press the (Quick Settings) button on the

remote control, then select [Settings] — [Channels & Inputs] — [Channels] — [Channel setup] — [Advanced settings] — [Auto service update].

If disabled, you will be notified of new digital services by an on-screen message and the services will not be automatically added.

Hint

The availability of this function depends on your region/country. If unavailable, perform [Auto tuning] to add new services.

Related topics

Check these things first to troubleshoot your TV reception. You cannot view digital channels.

[131] Troubleshooting

Sound

No sound but good picture.

No audio or low audio with a home theatre system.

You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time.

You are concerned about a delay between the picture and sound.

No TV sounds such as operation sound or audio response.

You cannot establish an eARC connection.

You cannot use voice search with the built-in MIC (only TVs with a built-in MIC). The TV responds to sound from the surroundings (only TVs with a built-in MIC).

[132] Sound | Sound

No sound but good picture.

Check the antenna (aerial)/cable connection.

Check the volume control.

Related topics

No audio or low audio with a home theatre system.

[133] Sound | Sound

No audio or low audio with a home theatre system.

need to change the TV broadcast system. Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [Channels] — [Channel setup] — [Manual tuning] — [Analogue] — [TV system]. (Availability of [Analogue] or option name differs depending on the region/country/situation.)

Check if the TV's [Digital audio out volume] setting is at maximum.

Press the (Quick Settings) button on the remote control, then select:

[Settings] — [Display & Sound] — [Audio output] — [Digital audio out volume]

When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal.

Related topics

Connecting an audio system

[134] Sound | Sound

You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time.

To output sound from both the headphones/Bluetooth audio device and TV speakers

The TV cannot output sound from both the headphones or Bluetooth audio device and the TV speakers at the same time.

To output sound from both an audio system connected via eARC/ARC and TV speakers

Sound can be output from both an audio system connected to the TV and the TV speakers at the same time by satisfying the following conditions.

Connecting the TV and audio system using a digital optical cable Setting [Digital audio out] to [PCM]

For details about digital optical cable connections, refer to the Connecting an audio system page.

[135] Sound | Sound

You are concerned about a delay between the picture and sound.

If a Bluetooth audio device is connected

The picture and sound do not match because the sound is delayed due to the properties of Bluetooth. You can adjust the output timing of the picture and sound with the A/V sync setting.

1 Set [A/V sync] to [Auto] or [On]. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Audio output] — [A/V sync].

If the audio device is connected with an HDMI cable, the sound may be delayed due to the properties of the audio device. In that case, you can adjust the video and audio output timing with the A/V sync setting.

1 Press the (Quick Settings) button on the remote control, and then select the following in order.

[Settings] — [Display & Sound] — [Audio output] — [A/V sync] — [Auto] or [On]

Related topics

Adjusting the AV sync setting Adjusting an audio system

[136] Sound | Sound

No TV sounds such as operation sound or audio response.

If the TV is connected via eARC or [Pass through mode] is set to [Auto], TV sounds such

as those from remote control operation or voice responses are not output because audio signals from the HDMI input are passed through to the eARC audio system. To output those sounds from the TV, try the following.

[137] Sound | Sound

You cannot establish an eARC connection.

Related topics

Connecting an audio system

[138] Sound | Sound

You cannot use voice search with the built-in MIC (only TVs with a built-in MIC).

Check if the Built-in MIC Switch is on. The voice recognition performance of the built-in MIC may also degrade in the following cases.

When eARC features are enabled

When a sound bar is connected

When [Pass through mode] is set to [Auto]

[139] Sound | Sound

The TV responds to sound from the surroundings (only TVs with a built-in MIC).

The TV's built-in MIC may pick up sound from the surroundings and respond unintentionally.

Change the sensitivity of the TV's built-in MIC to [Medium] or [Low].

Press the (Quick Settings) button on the remote control, and select the following in order.

[Settings] — [System] — [Built-in MIC sensitivity]

[140] Troubleshooting

Network (Internet/home)/apps

The TV cannot connect to the Internet/Network.

You can connect to the Internet, but not to certain apps and services.

[141] Network (Internet/home)/apps | Network (Internet/home)/apps

The TV cannot connect to the Internet/Network.

If the wireless network does not connect or disconnects, try the following.

[Settings] — [Network and Internet] — [Wi-Fi]

Other wireless devices, microwaves, fluorescent lights, etc., are placed nearby.

If the network name (SSID) of the wireless router to which you want to connect is not displayed, select [Add new network] to enter a network name (SSID).

If the problem is not resolved even after the procedures above or if you cannot connect even with a wired network, check the status of the network connection.

Checking the status of the network connection

1 Press the (Quick Settings) button on the remote control, then select

[Settings] — [Network and Internet] — [Network status] — [Check Connection].

Check your network connections and/or server’s instruction manual for

connection information, or contact the person who set up the network (network administrator).

Hint

The solution varies depending on the network status check. For solutions based on each issue, see “Frequently Asked Questions” on the Sony Support Site.

Note

Press the (Quick Settings) button on the remote control, then select [Settings] — [Network and Internet] — [Network status].

Related topics

Connecting to a network using a LAN cable

[142] Network (Internet/home)/apps | Network (Internet/home)/apps

You can connect to the Internet, but not to certain apps and services.

Hint

For more information, please visit the Sony support website.

Related topics

[143] Troubleshooting

Remote control/accessories

The remote control does not operate.

You want to disable the remote control backlight. (only remote controls that feature backlight)

[144] Remote control/accessories | Remote control/accessories

The remote control does not operate.

Check if the TV is working properly

Press the power button on the TV to determine if the problem is with the remote control or not. For the location of the power button, refer to the Reference

Guide/Setup Guide supplied with the TV. If the TV is not working, try resetting it. If a full reset (restart) of the TV is required

Check if the remote control is working properly

Sliding type

Push-release type

Note

There are people or obstacles (such as metal objects or walls) between the TV and remote control.

A microwave is being used nearby

There is a wireless LAN access point nearby

The TV and remote control are unpaired

In these cases, try the following solutions.

Check the TV’s Bluetooth setting and turn it on and off

If you cannot operate the TV with the supplied remote control, select the above in order until [Connect a new remote] using another Sony TV's remote control, and then try connecting again with the supplied remote control.

Reset the remote control

If the remote control does not operate correctly due to poor battery contact or static electricity, the problem may be resolved by resetting the remote control.

2 Press the power button on the remote control for three seconds.

3 Install new batteries into the remote control.

If the problem persists, refer to If a full reset (restart) of the TV is required and Frequently Asked Questions for Troubleshooting pages.

Note

When you unplug the TV and plug it in again, the TV may not be able to turn on for a while, even if you press the power button on the remote control or the TV. This is because it takes time to initialise the system. Wait for about 10 to 20 seconds, then try again.

Related topics

Using the remote control microphone

[145] Remote control/accessories | Remote control/accessories

You want to disable the remote control backlight. (only remote controls that feature backlight)

1 Press and hold the (Volume) - button and then HOME/ (HOME) button

on the remote control for 2 seconds.

Release when the MIC LED on the remote control lights up twice.

To enable the remote control backlight again, perform the procedure above.

[146] Troubleshooting

Power

The TV turns on automatically.

The TV does not turn on.

[147] Power | Power

The TV cannot be turned off using the remote control.

The batteries in the remote control may be depleted. Replace them with new ones or turn

Note

Hint

Related topics

[148] Power | Power

The screen may have been turned off due to [Sleep timer] settings.

If the time set in [Turn off TV after] elapses, the power turns off automatically.

To check the settings, press the (Quick Settings) button on the remote control and select the following in order.

[Settings] — [System] — [Power and energy] — [Energy saver] — [Turn off TV after]

Related topics

Timers & Clock

[149] Power | Power

The TV turns on automatically.

Check if the [On timer] is activated.

Disable the [Auto TV on] setting in [BRAVIA Sync settings].

Related topics

BRAVIA Sync-compatible devices

Timers & Clock

[150] Power | Power

The TV does not turn on.

Perform the procedures in the order below until the problem is solved.

1. Check if the TV turns on with the remote control.

Point the remote control at the sensor on the front of the TV and press the power button on the remote control.

Check if the TV turns on.

If the TV does not turn on, try resetting (restarting) the TV.

If a full reset (restart) of the TV is required

2. Check if the TV turns on with the power button on the TV.

Press the power button on the TV and check if the TV turns on.

For the location of the power button, refer to the Reference Guide/Setup Guide.

If the TV turns on with this procedure, there may be a problem with the remote control. Refer to the following topic.

The remote control does not operate.

3. Unplug the AC power cord (mains lead).

Unplug the TV power cord (mains lead) from the electrical outlet. Then press the power button on the TV and wait for 2 minutes, and plug the power cord (mains lead) back into the electrical outlet.

Hint

Related topics

The remote control does not operate.

[151] Troubleshooting

Connected devices

No picture from a connected device.

You cannot select a connected device.

You cannot fnd a connected BRAVIA Sync HDMI device. You cannot turn of the TV box using the TV's remote control.

An external device (such as a TV box) cannot be controlled using the TV's remote control. (TV box control compatible models only) Operation cuts out, or a device does not work.

[152] Connected devices | Connected devices

No picture from a connected device.

Turn the connected device on.

Related topics

Using the TV with Other Devices

[153] Connected devices | Connected devices

You cannot select a connected device.

Check the cable connection.

Related topics

Using the TV with Other Devices

[154] Connected devices | Connected devices

You cannot find a connected BRAVIA Sync HDMI device.

Check that your device is BRAVIA Sync-compatible.

Make sure that [Control for HDMI] is set up on the BRAVIA Sync-compatible device and [BRAVIA Sync settings] — [BRAVIA Sync control] is set up on the TV.

Related topics

BRAVIA Sync-compatible devices

[155] Connected devices | Connected devices

You cannot turn off the TV box using the TV's remote control.

TV box control compatible models have [TV box setup] in [Settings] — [Channels & Inputs] — [External inputs].

[156] Connected devices | Connected devices

An external device (such as a TV box) cannot be controlled using the TV's remote control. (TV box control compatible models only)

TV box control compatible models have [TV box setup] in [Settings] — [Channels & Inputs] — [External inputs].

Make sure that your TV supports the external device.

If you press and hold a button on the remote control, the operation may not work. Instead, try pressing the button repeatedly.

Depending on the external devices, some buttons may not work.

Related topics

How to control the TV box using the TV remote control

[157] Connected devices | Connected devices

Operation cuts out, or a device does not work.

Related topics

Bluetooth devices

[158] Troubleshooting

USB HDD recording

You cannot use a USB HDD device.

The USB HDD device cannot be registered.

[159] USB HDD recording | USB HDD recording

You cannot use a USB HDD device.

Check that the USB HDD device is:

connected properly.

Check that it is connected to the blue USB port labelled as “HDD REC”.

turned on. registered to the TV.

To register the USB HDD device to the TV, press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [Recording device setup] — [HDD registration].

Connecting the USB HDD device via a USB hub is not supported.

Perform [HDD performance check] to verify whether the USB HDD’s specifications meet the requirements.

Press the (Quick Settings) button on the remote control, then select [Settings] —

[Channels & Inputs] — [Recording device setup] — [HDD performance check].

Related topics

Information about using a USB HDD device for recording

[160] USB HDD recording | USB HDD recording

The USB HDD device cannot be registered.

Check if the USB HDD device is connected to the USB port (blue) indicated as “HDD REC”.

If the USB HDD device is properly connected to the blue USB port, register it for recording again because it is already registered as a device for purposes other than recording (such as storage).

Note

If there are devices connected to the USB1 and USB2 ports (only models with three USB ports), temporarily remove them while registering the USB HDD.

1 Press the (Quick Settings) button on the remote control, then select [Settings] — [System] — [Storage].

2 From [Device storage], select the USB HDD device you want to register for recording.

4 Select [Register for recording].

5 Follow the on-screen instructions to register the USB HDD device to the TV.

Use [HDD performance check] to verify whether if the USB HDD device specifications meet the requirements.

To perform an [HDD performance check], press the (Quick Settings) button on the remote control, and then select [Settings] — [Channels & Inputs] — [Recording device setup] — [HDD performance check].

[161] Troubleshooting

LED

You want to disable the LED so that it does not light up or blink. The Operational response LED blinks in red.

[162] LED | LED

You want to disable the LED so that it does not light up or blink.

Press the (Quick Settings) button on the remote control, then select [Settings] — [System] — [LED indicator] — disable [Operational response].

LED)/Operational response LED (amber LED) (only TVs with a built-in MIC)

To turn off the voice function LED when the Built-in MIC switch is turned off, or to turn off the operational response LED when the Built-in MIC switch is on, in [Settings] — [System] — [LED indicator], disable [Voice detection status].

Note

The status of the LED depends on the settings and the on/off setting of the Built-in MIC switch.

Related topics

How the LEDs light up

[163] LED | LED

The Operational response LED blinks in red.

Count how many times it flashes (interval time is three seconds).

Reboot the TV by disconnecting the AC power cord from the TV for two minutes, then turn on the TV.

If the problem persists, disconnect the AC power cord, and contact Sony Customer Support with the number of times the Operational response LED flashes.

[164]

Index/Other

Index

About the Help Guide Help Guide structure Specifications Support Site Keeping the TV updated Trademark information

[165] Index/Other

Index

TV programmes

Picture/display

Sound/voice

Voice search, using

Sound

Remote control

Voice search

Inputs

Connections

Bluetooth

External devices

Computers

Apps

YouTube™

Netfix

File playback

Computers Supported files and formats

Digital cameras, camcorders

Other

Restart

Accessibility

System software update

Eco Dashboard

[166] Index/Other

About the Help Guide

This Help Guide explains how to use this TV. You can also refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for information such as specifications, and wall mounting of this TV.

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(A) (B)
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(A) Setup Guide

Help Guide versions

There are two versions of the Help Guide: the built-in version and the online version. The

online Help Guide includes the latest information. The online Help Guide is automatically displayed when the TV is connected to the internet, otherwise the built-in Help Guide is displayed.

Help Guide structure

For details about the structure of the Help Guide, see the Help Guide structure page.

Note

Hint

Related topics

[167] Index/Other Help Guide structure

The Help Guide is structured as follows.

Getting Started

Useful features

Watching TV

Recording TV Programmes

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshootin g

Index/Other

Index

About the Help Guide

Keeping the TV updated

[168] Index/Other

You can find the specification information on the Sony support website: Please visit the product page of your TV and refer to Specifications. For more about the support website, see the Support Site page.

Note

A Specifications page may not be available depending on your model. In such

cases, please refer to the Reference Guide.

Related topics

Computer video signal specifications

[169] Index/Other

Support Site

For the latest information and Online Help Guide, please visit the Sony support website: https://www.sony.eu/support/

[170] Index/Other

Keeping the TV updated

The TV acquires data such as programme guides while it is in standby/networked standby mode. To keep your TV updated, we recommend that you turn off the TV normally by using the power button on the remote control or TV.

[171] Index/Other

Trademark information

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license.

macOS is recommended.

LIV is a trademark or registered mark of Culver Max Entertainment Pvt. Ltd. (formerly known as Sony Pictures Networks India Pvt. Ltd.).

Google TV is the name of this device's software experience and a trademark of Google LLC. Google, YouTube and other marks are trademarks of Google LLC. BRAVIA and BRAVIA XR are trademarks or registered marks of Sony Group Corporation or its affiliates.

All other trademarks are the property of their respective owners.

Note

The availability of each service depends on your region/country.