## **Room to Heal** ## **Trustees' Report and Financial Statements** ## **For the year ended 31 December 2024** Company number: 06744055 Charity number: 1128857 “ _I just want to say thank you for your hard work and support. Not many places like Room to Heal. You are doing everything you can do. We can feel like we are amongst society.”_ Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Reference and administration information** ## **STATUTORY INFORMATION** The Directors of the charitable company are its trustees for the purpose of charity law and throughout this report are collectively referred to as the trustees. ## **Trustees** |**Trustees**||| |---|---|---| |Emily Haisley|Chair (2020)|Appointed June 2016| |Rim Rahimtulla|Treasurer|Appointed July 2020| |Areej Osman||Appointed March 2022| |Emeka Forbes-Hastings||Appointed September 2020| |Michelle Knorr||Appointed November 2009| |Susannah Fairweather||Appointed June 2018| ||| |---|---| |**Charity Number**|1128857| |**Company Number**|06744055| |**Registered Office**|Room to Heal, Mildmay Community Centre, Woodville
Road, London, N16 8NA| |**Bankers**|The Co-operative Bank, 62-64 Southampton Row,
London, WC1B 4AR
Triodos Bank, Deanery Road, Bristol, BS1 5AS| |**Independent**
**Examiner**|Kate Adderley CA, Third Sector Accountancy Limited,
Holyoake House, Hanover Street, Manchester, M60
0AS| ## **Status** The company, number 06744055, is limited by guarantee and has charitable status. The charity registration number is 1128857. It has a Memorandum and Articles of Association as its governing document. 1 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Table of Contents** |Trustees Report|2-24| |---|---| |Independent Examiner’s Report|25| |Statement of Financial Activities|26| |Balance Sheet|27| |Notes to the Financial Statement|28-42| _____________________ **The Trustees present their report and the independently examined financial statements of the charitable company for the year ended 31 December 2024. Included within the trustees’ report is the directors’ report as required by company law.** Reference and administrative information set out on page 1 forms part of this report. The financial statements comply with current statutory requirements, the memorandum and articles of association and the Statement of Recommended Practice - Accounting and Reporting by Charities: SORP applicable to charities preparing their accounts in accordance with FRS 102. ## **Public Benefit** The trustees have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing their aims and objectives and in planning future activities. In particular, the trustees consider how planned activities will contribute to the aims and objectives of the charity. 2 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Structure, Governance and Management** Room to Heal's trustees meet at least quarterly and regularly review progress against adopted priorities. As part of these discussions, opportunities and risks facing the organisation are also reviewed. The Chair and Co-Directors, as well as the Treasurer and Director, also meet regularly between meetings. Trustees delegate the day-to-day management of the charity to the Co-Directors. In 2024, we transitioned from a sole Director model to a Co-Director model. All trustees give their time voluntarily and receive no benefits from the charity. Any expenses reclaimed from the charity are set out in _note 11_ to the accounts. ## **Trustee Recruitment** Trustee positions are advertised and new trustees are nominated and appointed by the existing trustees. The trustees initially invite prospective new trustees to attend meetings informally to gain an understanding of the role and responsibilities of trustees. Formal training is also provided, as necessary, to gain further understanding of the role and responsibilities of trustees. ## **Our Staff** |Roro Ratih Ambarwati|Group Therapist| |---|---| |Imogen Butler|Finance Manager| |Fartun Guled|Group Therapist| |Veronica Haag|Caseworker, until April 2024| ||Fundraising Officer, from January 2024| |Mary Hannity|Clinical Admin, until January 2024| |Dilara Harvey-Smith|Director, until August 2024| |Angelina Jalonen|Clinical Lead, from June 2024 (Maternity Cover)| |Zinzi Mangera-Lakew|Community Manager, until August 2024 (Maternity| ||Cover)| ||Acting Co-Director, from August 2024| |Jane Matthews|Fundraising Manager, until June 2024| ||Acting Co-Director, from August 2024| |Delaney Murray|Caseworker, from July 2024| |Iman Nafi|Group Therapist| |Sebastian Short|Caseworker & Clinical Admin| |Suzie Grayburn|Group Therapist| |Matilda Tonkin Wells|Group Therapist, from March to December 2024| |Meggie Warren|Caseworker and Family Caseworker| |Emily Palmer-White|Community Manager and Clinical Lead (Maternity| ||Leave)| |Bert-Jan Zuiderduin|Group Therapist| 3 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Sessional Staff** |Loretta Curtin|Fundraising Manager, from July 2024| |---|---| |Mary Raphaely|Clinical Supervisor| |Maide Showell|Clinical Supervisor| |Patricia Rea-Woodhouse|Clinical Supervisor, until March 2024| |Marc Sutton|IT Support| |Rachael Despicht|Immigration Legal Advice| |Tamara Astor|Playworker| |Kirsty Reynolds|Playworker| ## **Clinical and Non-Clinical Supervision** Regular clinical supervision was provided by Mary Raphaely, Maide Showell and Patricia RaeWood during 2024. Mary is a group psychotherapist with over 30 years’ experience, previously worked at Freedom from Torture. Maide Showell also provided non-clinical supervision to caseworkers, administrative staff and our mothers group therapists during 2024. Maide has worked as a therapist at Freedom from Torture for over 20 years and is also an experienced training clinician and clinical supervisor. Patricia Rea-Woodhouse has over 20 years’ experience in social work, primarily with children & families and 15 years’ as a psychotherapist with individual adults and groups. ## **Volunteers and Pro Bono Support** Room to Heal's volunteers and pro bono professional support is vital to the running of the charity and we'd like to record our appreciation for their enormous contribution to our work. During 2024, our staff team was joined by a number of volunteers and professionals working pro bono in a range of capacities including, but not limited to legal support, web development, supporting our members with casework guidance, gardening and cooking delicious, healthy meals for our members. We would like to say a special thank you to Bejal Desai, Casework and Culpeper Volunteer. ## **Thank You** We’d like to record our great thanks to the trustee board, staff, volunteers, members and supporters for all their hard work and support throughout the year to ensure our community members continued to receive vital support in an increasingly hostile external environment. 4 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **A message from our Chair** _Room to Heal has continued to provide high quality therapeutic support to migrant survivors of torture, trafficking and other human rights abuses. This was our first year officially running four therapy groups for our members, as well as continuing the high quality casework support and meaningful community activities which are the other anchors of our community._ _This year we saw changes in our staff team, most notably we decided to test a Co-Director model in the organisation and were able to internally recruit two staff members to be Acting Co-Directors. Our thanks go to Zinzi Mangera-Lakew and Jane Matthews, our previous Community Manager and Fundraising Manager respectively for taking on this challenge. The Co-Director model has proven to work very effectively for Room to Heal and aligns with our ethos of consensus-driven, participative decision making. After some reflection, the board has decided to adopt the Co-Director model permanently, and we look forward to carrying out a recruitment process for these roles in early 2025._ _2024 has been an incredibly challenging year for the community, both internally and in the external environment. Anti-migrant rhetoric in our society is on the rise, tragically resulting in racist riots and attacks in August this year, which escalated fear among our members._ _We look forward to bringing more stability to our members in 2025, and remain committed to our mission to support those left behind by inadequate mental health care for those seeking to rebuild their lives in the UK._ _Warm wishes,_ _Emily Haisley, Chair of the Board of Trustees_ 5 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **About us** ## **Our mission** To support people who have survived torture and human rights abuse to rebuild their lives in exile through an integrated, community-based programme of therapeutic and casework assistance. ## **Our strategic aims 2020-25** ## **1. To enable people to heal from their traumatic experiences and restore meaning to their lives** ## **2. To assist people in dealing with material challenges, navigating the asylum process and integrating into the UK** ## **3. To enable local communities, policy makers, service providers and the general public to respond more appropriately to the needs of refugees and people seeking asylum** ## **4. To ensure meaningful community engagement for, and decision making by, members within Room to Heal** ## **5. To develop partnerships across London, the UK and internationally to increase access to group and community support to people seeking asylum and refugees** ## **Charitable Objects** 1) To promote human rights (as set out in the Universal Declaration of Human Rights and subsequent United Nations Conventions and Declarations) throughout the world by all or any of the following means: - (a) Relieving need among the victims of human rights abuse; - (b) Obtaining redress for the victims of human rights abuse; - (c) Research into human rights issues; - (d) Raising awareness of human rights issues; - (e) Promoting respect for human rights among individuals and organisations; - (f) Providing technical advice to government and others on human rights matters; - (g) Contributing to the sound administration of human rights law; - (h) Commenting on proposed human rights legislation; - (i) Promoting public support for human rights; - (j) International advocacy of human rights; and - (k) Eliminating infringements of human rights. - 2) To promote social inclusion for the benefit of the public by preventing people from becoming socially excluded, relieving the needs of those people who are socially excluded and assisting them to integrate into society. 6 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Our work** Room to Heal is a frontline, grassroots community charity. Our purpose is to support migrants in the UK who have experienced forced migration and who have survived torture, trafficking and other gross human rights abuse to rebuild their lives in exile. In the years since its foundation, Room to Heal has developed a high level of expertise in supporting torture survivors. Our experience and findings demonstrate the transformative potential of relational group therapy for survivors. There is nowhere in London, or nationally, that provides the same kind of support that Room to Heal does - our model of long-term relational group therapy, intertwined with casework support set within a community is unique. _“Room to Heal stand with me like a family. In my difficulties and isolated life, I always found support from Room to Heal.”_ ## **The people we work with** We refer to survivors in the Room to Heal community as 'members', conferring a sense of agency and belonging. Typically, the people we support have lost their homes, their families and their place of belonging in the world. The common legacy of these experiences includes depression and suicidality, extreme isolation and loneliness, traumatic symptoms including flashbacks and sleeplessness, feelings of shame, a lack of trust and self worth, and a range of other enduring physical and mental health problems. Our members are excluded from living a normal life in the UK while they regularise their immigration status, and are expected to live in long-term isolation in a hostile environment, often not able to work or support themselves. In this context any positive results of timelimited individual psychological support are short-lived as people are retraumatised through the protracted UK asylum system that they are forced to endure, often for years. Many of our members have symptoms of complex PTSD which requires longer term, relational approaches to treatment. 7 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **External Environment** In the first half of 2024 we saw increasingly ‘hostile environment’ policies from our government, which systematically marginalised people seeking asylum and caused distress to our members. This included the Rwanda Act 2024, which followed on from previous inhumane Acts (Nationality & Borders Act 2022, Illegal Migration Act 2023), which obstructed torture survivors’ right to non-refoulementand rehabilitation (under Articles 3 & 14 of the UNCAT). In response staff kept up-to-date with these legislative changes and regularly briefed members to ensure they understood their rights, particularly in relation to potential deportation to Rwanda. _“It affected me a lot. I was very scared to go out. If I went out, I covered up my brown skin.”_ Alongside this context, the UK government and media increasingly communicated an incorrect and damaging narrative about ‘illegal migrants’ and a ‘migrant crisis’ this year, fueling the UK summer far-right riots and much heightened risk of attack on our members. In response we provided an extra Community Forum (in-person and online) for members to share feelings about the riots and to suggest what extra support RTH could provide. Correspondingly, we offered new online support sessions; extra one-to-one support phone calls; and extra staff at our in-person community activities. This increased the regularity and security of our support. _“It was really scary, it makes you feel unwelcome. You find shelter from a horrible life. Very scary. Not nice to feel unwelcome. Counselling [at RtH] is helping and other events.”_ Our members are experiencing further pressures exacerbated by the economic governance of the UK, e.g. a struggling National Health Service including mental health services, rising cost of living leading to increased levels of destitution. For torture survivors experiencing serious mental health difficulties, the ability to navigate this diminishing support in multiple areas is hugely challenging. Room to Heal will continue to adapt our services to ensure we meet the needs of our community members and new beneficiaries in this increasingly challenging external environment. 8 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **What we do** We believe that offering a collective resilience model of group therapy, casework and community is a powerful, long-term and dignified response to our members' ongoing experiences and trauma. Group and community-based therapeutic support reduces survivors’ isolation, provides a positive experience of belonging to an alternative family, fosters bonds of friendship and solidarity, and instils renewed meaning in life. People realise they are not alone: a powerful part of the recovery process. Re-connection with the natural environment is also an important part of the healing process at Room to Heal: we enable this through weekly gatherings in the gardens, use of the garden space in our therapy sessions, social and gardening activities and rural retreats. Survivors’ participation helps to create trust, commitment, a sense of belonging and empowerment. Members are able to give as well as receive support, which enables feelings of self worth to emerge and a realisation that a more positive future is possible. Our approach takes into account nuanced and subjective individual needs. We take a holistic, person-centred approach that recognises the external context in which each person is living and does not react to each problem separately; there is an interplay between the psychological, practical and community aspect of each individual's situation. There’s also a recognition that sometimes there is no ‘solution’, but that having a community of people who understand, support and empathise, with the authenticity of lived experience, can often be enough for the individual to get through it and build strength through collective resilience. ## **Therapeutic Support** Currently, when someone joins the Room to Heal community, they initially participate in individual therapy leading to joining one of our weekly relational therapeutic groups. Community members can also attend therapeutic retreats. ## **Community Activities** Room to Heal members can also attend social activities like yoga and day trips, and many join other community members for a freshly cooked meal and social connection every Friday afternoon at a local community garden. This year we also ran some member-led art classes in the summer, a series of poetry workshops, 4 creative writing and reading workshops and a photography workshop. ## **Casework Support** We recognise that it is futile to offer therapeutic support to a person who has no food, no money, and no place to sleep at night. Our casework team therefore works closely with a range of partners to help members resolve their practical challenges, for example in accessing quality legal representation, housing, medical care and welfare support. The casework team also supports members to develop their potential and prepare for employment through education and training. 9 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Our Impact in 2024** In 2024 we grew our therapeutic offering to 4 groups, after the success of the 6 month pilot for our mothers group. Since July 2024, 8 mothers meet weekly with two group therapists for psychosocial support. Every two weeks their children join them for social sessions with our playworker facilitating music, art and craft activities for the families. ## **Snapshot in Numbers** - 153 members supported - Our members come from over 40 different countries, all of whom have survived torture or other human rights abuses. - 51% Female, 49% Male - Carried out 191 one-to-one therapy sessions for 71 members, and 64 assessments to join our groups - 160 mixed gender therapeutic groups across the year - 2,049 casework actions to prevent food poverty, destitution, homelessness, improve access to education and training, and help for our members to navigate the asylum process and find good quality legal advice - 53 therapeutic/community gardening and social integration sessions - 2 residential retreats and 4 community forums ## **Outcomes** In January 2025 we carried out an anonymous member survey about our services over the previous 12 months. Hear what our community members have to say about the support provided at Room to Heal in 2024 (as percentage of respondents): - 91% of respondents felt their quality of life had improved - 97% felt their mental health has improved as a result of being part of Room to Heal - 94% felt less lonely as a result of being a member of the community - 91% of respondents felt more able to maintain relationships with others - 94% felt more able to deal with the effects of trauma including depression and anxiety - 100% felt our casework support was helpful - 92% of respondents who had an urgent crisis or challenge in 2024 said Room to Heal was able to support with this - 100% felt our weekly community gatherings and biannual retreats were helpful - 81% felt they were given the opportunity to participate in decision making at Room to Heal via things like our member interview panels and our community forums 10 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Case Study** Kaku (anonymised) was an organiser within a women’s rights organisation in her country, campaigning against rape and violence towards women. She was arrested and imprisoned three times for her activism, and subjected to rape and torture. When she was referred to Room to Heal, she had been in the UK for 5 years, and was suffering from PTSD. Soon after joining our therapy group, Kaku was granted refugee status. Kaku was supported by the group through this difficult transition period, particularly when she was threatened with homelessness. Kaku described how important it was to attend the group, and be able to share experiences with others who understand. Kaku accessed intensive casework support at Room to Heal. Kaku’s accommodation was incredibly unsuitable, and had led to a severe deterioration in her mental health. Our caseworker supported her to access housing support from the local authority through engaging legal advice. This resulted in a successful suitability challenge: Kaku was granted self-contained accommodation near her college. Our casework team also supported Kaku to apply for benefits, including Universal Credit, UC50, and PIP and connected her with partner services who support her with maintaining her tenancy. Kaku regularly attends community gatherings, including our weekly gardening and cooking sessions at Culpeper Gardens, as well as joining community day trips. We have seen her confidence blossom in the community since joining Room to Heal. Our team will now support her to access long-term housing, as her current accommodation is temporary. We are also preparing to support her access to courses in beauty therapy, working towards her goal of starting her own business and furthering education and employment opportunities. 11 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Therapeutic Programme** The overarching aim of our therapeutic work is to enable survivors of torture to heal from their traumatic experiences and help restore meaning to their lives. Our therapeutic expertise is in relational group therapy - where the primary focus is on relationships within the group, rather than between the therapist and the individual - in a community setting that promotes group resilience and long term, peer-led healing. Our group resilience model is respectful of different cultural approaches to mental health. Our model challenges the patient-expert model, putting survivors at the heart of decisionmaking. We believe that long-term recovery doesn’t just come from a clinical professional’s intervention - it comes from within the person themselves when they are ready and able to begin this process in a safe place. _“Group therapy support is a relief, doing the group we are exposed to different points of views and have opportunity to learn from others to receive feedback and support. It helps to reduce feelings of isolation.”_ ## **Referrals and Assessment** We continue to have a good network of referral agencies, including the NHS, specialist solicitors and many NGOs in this sector. We also receive a number of self referrals by people who have heard of us by word of mouth. - In 2024, Room to Heal received 41 referrals - We carried out 64 assessments with 31 people with a therapist - We saw members for 62 individual pre group sessions ## **1-1 Therapy** We provide individual therapy in preparation to join group therapy. We also provide individual sessions to members who are currently in groups, via our therapeutic reviews. Members experiencing a safeguarding situation or mental health crisis, whether they are in a group or have left groups but remain in the community. - In 2024 we provided 129 individual therapy sessions ## **Group Therapy** Our weekly therapy groups lie at the heart of the community, and are run by two therapists per group. In 2024, we ran three weekly mixed-gender groups. Two of these are slow open, open ended groups and the other is a 1 year fixed term group. In July 2024 we also started running a psychosocial support group for mothers. - In 2024 we ran 133 mixed-gender therapeutic group sessions - We also ran 27 psychosocial support group sessions for mothers 12 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Our Therapeutic Impact in 2024** Members’ views on therapeutic support have been overridingly positive on all aspects of our work. The respondents to our 2024 annual survey said: - 94% felt more able to deal with the effects of trauma including depression and anxiety - 91% felt the Room to Heal community has helped them maintain relationships with others - 91% felt life is more meaningful - 100% who participated in group therapy found it to be helpful or very helpful - 100% of respondents who participated in individual therapy in 2024 said it was helpful or very helpful _“As an asylum seeker, knowing that you have a shoulder to lean on, and people to speak to and be listened to without being judged or ignored because of your race or color is highly therapeutic and this has been a big healing for me and my sore emotional wounds.”_ 13 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Spotlight on the Mothers Project** We started this group in response to hearing how excluded expecting mothers in our groups felt when they had to stop accessing therapeutic support because of child care and breastfeeding needs. After a successful pilot in 2023, in 2024 we secured funding to run the group for three years. Between April-June 2024, we initiated member assessment and preparation. Following this, each mother accessed between 3 and 6 1-1 therapy sessions to prepare them for joining the group. To date, 8 mothers and 12 children have been supported by both the online psychosocial support sessions and family social events under this project. _“I can feel a good change in myself...they give you good energy which I haven’t had for many years...it really helps me alot.”_ **In our first evaluation of the Project in October 2024 the mothers reported:** 75% feeling more able to cope with the stresses of motherhood 100% feel more confident in themselves as a mother 63% feel more confident to talk to people when struggling 100% feel their child is happier since joining the group ## **Community Activities** Participating in community activities and sharing skills and knowledge – through cooking, gardening and creative activities – provides a foundational experience of belonging and new beginnings at Room to Heal. We offer a safe and supportive space for members to explore different skills and interests and connect with others outside of the group. We give our members a space where they are not labelled as a homogenous group of passive ‘asylum seekers’ who have little agency in their lives. Members decide on who is cooking and what dishes to make for our communal meals and go to the shops and buy the ingredients themselves, and they help decide what plants to grow in our community garden, sharing knowledge on growing techniques from around the world. These activities all contribute to our holistic approach to improving mental health. ## **Weekly Community Meal** The cornerstone of our community is our weekly meal at a local community garden. Here, a different member takes it in turns to cook each week, sharing their culture and customs with other community members. Members sit and chat in the sun or by the fire in the winter, or tend to our allotment plot, and we make a special effort to celebrate birthdays and milestones such as securing leave to remain! - In 2024 we held 53 weekly meal and gardening sessions - 80 members attended our meals across the year 14 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Trips and Retreats** We went on trips to Kew Gardens, Brighton Beach, Clissold Park, to the Young Vic and to visit the Compass Project at Birkbeck University to name a few. We were also able to take members on two residential retreats, one in Devon and one in South Wales. On each retreat members cook together, go on walks, relax in the sauna, visit the sea and local towns and tell stories or play games by the fire. - 13 day trips attended by 52 members - 2 retreats attended by 20 members. One of these retreats was a therapeutic retreat where members join a therapeutic group for three days. ## **Other Activities** Towards the end of 2024, we were able to start offering the female members of our community yoga classes in one of our therapy rooms with our partner organisation, The Movement Charity. We also were able to run our garden project across two sites; in our own garden at our office and on our plot in the local community garden. Tomatoes, chilli, beet, sweet potato slips, spring onions- you name it, we grew it. Another community highlight was our summer party, co-organised with two members: there were speeches, poetry, incredible live Congolese music and a fashion show where members showed off their national dress! - 4 yoga sessions ran from November 2024 - 13 member lunches for those in our therapy groups - 10 family socials (including trips to Spitalfields City Farm and the Young V&A) ## **Our Community Impact in 2024** In our 2024 annual survey the respondents said: - 94% felt less isolated and lonely - 94% felt supported - 94% felt listened to - 91% felt improved confidence - 94% felt more positive about the future ## **Retreat Feedback** _“[Retreat] was a session of healing, the joy we shared, the food we ate, and the tears we shed was part of a healing process we needed.”_ ||_needed.”_|| |---|---|---| |||| ||Spring 2024, Devon|Autumn 2024, Wales| |Enjoyed the retreat|100%|100%| |Felt emotionally better at the
end of retreat|100%|83%| |Felt physically better at the|88%|92%| 15 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee end of retreat ## **Poetry Anthology and Launch** In 2024, we partnered with academics from King’s College London, Doctors of the World and Maokwo to create a Poetry Anthology responding to the far-right riots in August 2024. After a series of workshops, our 6 poets and artists performed their poems at a launch event attended by over 100 people at King’s College London in December. The Anthology: “Do you hear me?” is available to view on our website. It features pictures of our poets' original drafts, their performance ready poems and even paintings by one community member. This anthology is testament to the power of art in responding to trauma. _“Thank you, I really enjoyed the workshops, especially the chance to explore themes of identity, culture and the recent riots. Sharing my poem, ‘I Am a Muganda Man’, was a highlight, as it allowed me to celebrate my heritage.”_ ## **Casework Support** _“I often need advice. And I know that in this organisation I will always be given the right advice and help.”_ The practical support we offered to our members continued to be a vital part of our holistic programme, preventing destitution and homelessness and ensuring our members were able to access the crucial welfare and support services they are entitled to. Every member in our therapeutic groups is assigned an individual caseworker who can support them on a broad range of issues depending on their needs. Once a member leaves a group, a member of our team is always able to provide signposting support if issues arise in a members life further down the line. In 2024 we supported: - 116 members with casework support - 2,049 individual casework sessions and actions - 89% of respondents to our annual survey felt that because of Room to Heal casework support they felt more able to access advice, information and support on a range of areas. 16 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Housing and Homelessness** Room to Heal caseworkers supported our members to advocate for more appropriate accommodation and on a number of occasions, where it was not safe to stay where they had been placed or where they became homeless, we provided funds to accommodate them on an emergency / temporary basis until the issues were resolved. We also worked very closely with a number of hosting organisations (Housing Justice, Positive Action in Housing, Refugees at Home and Jesuit Refugee Service), regularly liaising to find housing hosts for a significant number of our members. In 2024: - 40 members helped to access suitable and safe accommodation - 5 members helped to secure housing/prevent homelessness ## **Destitution** Many of our members are destitute, with no recourse to public funds (NRPF), or have been surviving on c. £49/week asylum support or c. £8.89/week if housed in a hotel. In response we secured funding to provide members with ongoing food vouchers, food deliveries, clothing, phone top-ups, taxis to health appointments and emergency accommodation. We also secured white goods and other furniture for members who were moving from temporary asylum accommodation to more long-term, secure housing, and grants for moving costs. In 2024: - 23 members were supported with emergency / basic needs - We secured 18 destitution/education grants for 15 members totaling £1,685, plus 1 grant for £4,200 - We secured 37 cost of living grants totalling £925 _(We worked with a range of organisations to provide financial support, including: Southall Black Sisters, The London Catalyst Samaritan Fund, Ruth Hayman Trust, Fund for Human Need, Positive Action in Housing, The Heinz, Anna and Carol Kroch Foundation and the Society of Friends of Foreigners in Distress, as well as Local Authorities Household Support Funds for help towards housing essentials.)_ ## **Immigration and Legal Protection** The long-term external context of legal aid cuts, limited good quality legal representation and a long and flawed asylum process makes it very difficult for our members to rebuild their lives. Our caseworkers support members to navigate this system, and advocate on their behalf to access their rights. This involved assistance in accessing appropriate and highquality legal support, providing expert medico-legal evidence, and facilitating communication with solicitors. Where relevant, we also signposted members to legal advice centres and drop-ins or attended asylum interviews or hearings with members. In 2024: - We supported 48 members through the asylum process - 8 members were successful in their immigration and asylum claims in 2024 ## **Welfare, Benefits and Healthcare** For members with refugee status or leave to remain, we have supported them to access welfare services for long-term sustainable support, by helping members apply for mainstream benefits. These include Universal Credit, PIP, Housing Benefit, Child Benefit 17 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee etc. We also supported members to access GP services and dental services, apply for free prescriptions and advocate for medical support from the NHS. In September and October we hosted two workshops for members with National Energy Action on energy efficiency and saving tips in the home. In 2024: - 31 members were helped to access welfare/benefits - 45 members were helped to access healthcare ## **Employment and Education** Our casework team also supported members in shaping educational and employment opportunities, ensuring they can integrate meaningfully once they are successful in securing leave to remain in the UK. This includes support with applying for and accessing higher education and scholarships/education grants. We also work closely with a number of mentoring programmes, where members have successfully accessed 1-to-1 guidance and support in areas of personal and professional development. In 2024: - 25 members were supported to access education and training. ## **E-Visas** In 2024 the Home Office discontinued the Biometric Residence Permit, and transitioned all migrants with immigration leave over to E-Visas. We observed that digital illiteracy and exclusion had a large part to play in how challenging members found this process. To assist our members in the transition, our caseworkers held 3 drop in afternoons to guide members through the process of making the switch or trouble shooting for those whose digital record was set up incorrectly by the Home Office. ● 17 members attended our e-visa drop in sessions ## **Our Casework Impact in 2024** Overall in response to our 2024 annual anonymous members’ survey: - 91% of respondents felt more able to get financial support (benefits, Universal Credit, destitution, education grants) - 79% of respondents felt more able to get support with housing matters - 92% of respondents felt more able to get immigration advice or support - 89% of respondents felt more able to get healthcare support (GPs, NHS, Doctors of the World drop-in clinics) - 95% of respondents felt more able to get education, training or employment (inc. voluntary work) 18 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Karim’s Story** Karim is a young man who studied economics at university in his home country. Due to his political beliefs, he was abducted, subject to arbitrary detention and beaten, assaulted and threatened by the army. He subsequently fled to the UK. Karim joined our therapy group in 2022. Since then his Caseworker has supported him particularly surrounding immigration, welfare, and destitution support. After his asylum claim was refused in 2023, his solicitor dropped his case at appeal stage. We supported him to access immigration advice from a local law centre, to secure a barrister and to gather crucial evidence, including a country-expert report and medico-legal report, both on a pro-bono basis. Our therapists also provided three supporting letters from Room to Heal, giving updates to the Home Office about the treatment he receives here. Our therapist was able to accompany him to the hearing to provide emotional support. Beyond his appeal, we have applied for destitution grants every 6 months on behalf of this member, given that he does not receive any income or subsistence payments.We also signposted him to local clothing providers, applied for a free library card for him at a London university and referred him to a university scheme which offers several pathways into education for asylum seekers and refugees. Karim secured Refugee Status earlier this year and is now making plans to rebuild his life. ## **Member Participation** We involve community members in decision making within the organisation using a range of approaches: - 81% of respondents to our annual survey said they were given the opportunity to participate in decision making at Room to Heal Internally this included: - Attending our 4 community forums in 2024 to influence day-to-day & strategic activities at Room to Heal - Both of our retreats this year were planned with members, including picking the location, the activities, the food we ate etc. - Two members planned our summer party alongside our Community Manager - Members are encouraged to come to us with their workshop ideas: this year a member ran a series of watercolour workshops for other members of the community. 19 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## **Partner Work** ## **Referral partners** We continued to have good two-way referrals processes with many NGOs that support torture survivors, such as Waterloo Community Counselling, Praxis, JRS, Migrants Organise, Freedom from Torture, Positive Action in Housing and Refugees at Home. We also regularly received referrals from solicitors, London-wide GPs and NHS mental health teams who recognise the value of our work. We worked with c.100 different organisations to ensure our members get the specialist support they need. ## **Direct service delivery partners for our members** We worked with a number of partners this year to support our community activities including: the Movement Charity for our weekly yoga class for women. ## **Monitoring and Evaluation** We continue to carry out an annual anonymous survey accessible to all members of the community. This enables us to get feedback on all aspects of our work. Overall, the annual survey showed a significant improvement in the majority of respondents' mental health. The results of the 2024 survey are included in this annual report and the overriding positive responses are testament to the success of the interconnectedness of our casework, therapy and community activities and the relational group and community approach underpinning our work. In our groups, we continue to use the International Trauma Questionnaire to evaluate our clinical work. We also use an internally designed questionnaire for our Mothers Group to assess their well-being in relation to being in the group. We also use our electronic database to track all activities and actions, and document attendance at our services. ## **Staff- Wellbeing** We are acutely aware of the many pressures that our staff face at work, from the very real risk of vicarious trauma, to heavy workloads leading to burn out. We believe that a culture of open communication and practical support can help mitigate and catch early signs of this developing in the team. We also recognise that staff being impacted by the work that we do is unavoidable, and that we have a pastoral duty to each other to respond with care when we become aware of our colleagues needing to step away from their work to rest. Our holistic approach to staff well-being: 20 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee - Clinical and non-clinical supervision for all frontline staff and managers who work with our members and their stories - Monthly supervision for all staff with their line manager - Monthly whole team ‘Feelings Meeting’ where staff are able to share what is affecting them at work, in their personal lives or in the wider world in a confidential space - Quarterly facilitated half-day discussion space focusing on intersectional experiences and identities of our staff and members, with a focus on race, gender, and sexual orientation and the intersectionalities of these and other identities - Annual staff well-being day, where we reflect on our own self-care practices and the team culture of care - Flexible working culture, for childcare, caring and medical conditions/appointments - Hybrid working when not doing direct service provision ## **Well-being week 2024** In Autumn 2024 it became clear that all staff were feeling at the edge of their capacity due to increased demands on staff time over the summer. We decided to take an emergency organisational pause, stopping our service delivery for 1 week and focusing instead on well-being. We held two 3-hour reflective spaces over the week, where staff could share about the things that were impacting them and discuss possible organisational actions we could take. We also made time for bonding and relaxation, including a walk in a local park and a team treasure hunt in central London kindly gifted to us by Hidden City London. The rest of the week was self-led relaxation. _“I think allowing space for people to decide what they wanted to do with part of that week themselves was great. Slowing down, and also having a bit more space to connect/talk about things also felt v important.”_ ## **Financial Review** The majority of income raised in 2024 was from Trusts and Foundations (c. 95%), as in previous years. We also raised income from individual supporters and report writing (c.4%). Our total income for 2024 was £457,875 and expenditure was £492,502, which compares with an income in 2023 of £423,709 and expenditure of £431,532. We received a number of restricted grants in 2024 for projects that continued into 2025, so £57,751 of restricted reserves were carried over into 2025. The United Nations Voluntary Fund for Victims of Torture (UNVFVT) grant for direct assistance (Project P-829-DA-24) has been spent in the period examined in these accounts (1st January 2024 - 31st December 2024) and in accordance with the terms of the offer letter. The grant was spent as follows: therapeutic staff salaries £39,127, member travel fares £3,395, 21 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee contribution to rent costs £4,952 and contribution to Independent examiner's fees £472. ## **Thank You** We would like to say a huge thank you to every supporter who donated to Room to Heal in 2024 and made our work possible. We’d like to thank the following funders for their generous unrestricted grants and donations: - The A B Charitable Trust - The Blue Moon Trust - The Bromley Trust - Linbury Trust - Lloyds Bank Foundation - The Rimini Foundation - The Roddick Foundation - The Swire Charitable Trust - Tudor Trust We’d also like to thank all of the funders who generously provided restricted grants, who are listed in the Financial Statements on page 38. Thank you also to each and every one of our individual supporters, who have contributed monthly and/or who have provided ad hoc donations. Thank you too to all of our donors who wish to remain anonymous. We hugely appreciate every contribution to our work and would like to thank all of our supporters for standing by our community members during the year. ## **Fundraising Practices Statement** The trustees reviewed the Charity Commission guidance Charity fundraising: a guide to trustee duties (CC20) and are confident that obligations are being met. Room to Heal is registered with the Fundraising Regulator and abides by their Codes of Fundraising Practice and Fundraising Promise. In 2024 we had a part-time salaried Fundraiser until early June who carried out our fundraising with Trusts and Foundations and individual supporters. From late July 2024 we had a freelance Fundraiser who continued this work. We also had a new-part-time Fundraising Officer from January 2024, who supported our Fundraiser throughout the year. We did not use third party fundraisers or commercial participators during the year. We have a fundraising complaints process, which the trustees reviewed and agreed, and which is published on our website. We didn’t receive any fundraising complaints in 2024. 22 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee We are aware of our responsibilities to protect vulnerable people and other members of the public from undue pressure in relation to fundraising. Steps taken include full understanding of, and compliance with, the Fundraising Regulator’s Fundraising Promise and Codes of Fundraising Practice. We also have a Vulnerable Supporter Policy approved by trustees, which staff/trustees involved in fundraising adhere to, and which is reviewed annually. During the year, we are not aware of any occasions when we had reason to believe that a donor lacked capacity to make an informed decision in relation to fundraising. Financial oversight of income generation and expenditure is provided by the Co-Directors and Finance Manager, who report to the trustees at quarterly Board meetings and at interim Finance Sub-Committee meetings. Reports are filed in accordance with the regulations set out by Companies House and the Charity Commission. ## **Reserves Policy** The trustees reviewed the reserves policy and have concluded to continue holding free reserves equivalent to between three and six months of the current working budget where free reserves are the unrestricted reserves less fixed assets and designated funds. This is currently between £110,400 and £220,800 for the 2025 working budget. This will allow the charity to continue normal activities in the event of a significant drop in funding or increased overheads and run efficiently to meet the needs of its members and staff. In addition, the reserves may also be used for innovation and development opportunities that are in line with the charity's objects. The reserves level continues to be reviewed on a quarterly basis by the board of trustees. The unrestricted funds (and also the free reserves) available to the charity as at 31 December 2024 were £164,777. ## **Risk Management** Room to Heal trustees regularly review the major strategic, business and operational risks faced by the charity and systems have been developed to mitigate the significant risks. Our Risk Register analyses these risks in terms of probability, potential impact and actions necessary to mitigate these risks. ## **Trustees’ Responsibilities** The trustees (who are also directors of Room to Heal for the purposes of company law) are responsible for preparing the trustees’ annual report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the trustees to prepare financial statements for each financial year that give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are required to: 23 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee - Select suitable accounting policies and then apply them consistently - Observe the methods and principles in the Charities SORP - Make judgements and estimates that are reasonable and prudent - State whether applicable UK Accounting Standards and statements of recommended practice have been followed, subject to any material departures disclosed and explained in the financial statements - Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in operation The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. This report has been prepared in accordance with the provisions applicable to companies subject to the small companies’ regime of the Companies Act 2006. 11 / 07 / 2025 This report was approved by the trustees on _____________ and signed on their behalf by: **Emily Haisely, Chair of the Board** **Rim Rahimtulla, Treasurer** 24 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee Independent Examiner’s Report to the trustees of Room to Heal I report on the accounts of the charity for the year ended 31 December 2023 set out on pages 26 to 42. ## **Respective responsibilities of trustees and examiner** The charity's trustees are responsible for the preparation of the accounts. The charity’s trustees consider that an audit is not required for this year under section 144 of the Charities Act 2011 (“the Charities Act”) and that an independent examination is needed. The charity’s gross income exceeded £250,000 and I am qualified to undertake the examination by being a qualified member of The Institute of Chartered Accountants of Scotland. It is my responsibility to: - examine the accounts under section 145 of the Charities Act, - to follow the procedures laid down in the general Directions given by the Charity Commission (under section 145(5)(b) of the Charities Act, and - to state whether particular matters have come to my attention. ## **Basis of independent examiner’s statement** My examination was carried out in accordance with general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ‘true and fair’ view and the report is limited to those matters set out in the statement below. ## **Independent examiner's statement** In connection with my examination, no matter has come to my attention: 1. which gives me reasonable cause to believe that, in any material respect, the requirements: - to keep accounting records in accordance with section 130 of the Charities Act; and - to prepare accounts which accord with the accounting records and comply with the accounting requirements of the Charities Act have not been met; or 2. to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. 11 / 07 / 2025 Kate Adderley CA Third Sector Accountancy Limited Holyoake House Hanover Street Manchester M60 0AS 25 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## Room To Heal ## Statement of Financial Activities (including Income and Expenditure account) for the year ended 31 December 2024 |Unrestricted
funds
Note
£
Income from:
Donations and legacies
3
204,668
4
1,296
Investment income
5
4,024
Total income
209,988
Expenditure on:
Raising funds
6
39,650
Charitable activities
7
202,869
Total expenditure
242,519
9
(32,531)
Transfer between funds
-
Net movement in funds for the year
(32,531)
Reconciliation of funds
Total funds brought forward
197,308
Total funds carried forward
164,777
Net income/(expenditure) for the year
Charitable activities|Restricted
funds
£
247,887
-
-
247,887
_-_
249,983
249,983
(2,096)
-
(2,096)
59,847
57,751|Total funds
2024
£
452,555
1,296
4,024
457,875
39,650
452,852
492,502
(34,627)
-
(34,627)
257,155
222,528|_Unrestricted_
_funds_
_£_
_213,327_
_8,417_
_2,113_
_223,857_
_44,776_
_180,298_
_225,074_
_(1,217)_
_-_
_(1,217)_
_198,525_
_197,308_|_Restricted_
_funds_
_£_
_199,852_
_-_
_-_
_199,852_
_-_
_206,458_
_206,458_
_(6,606)_
_-_
_(6,606)_
_66,453_
_59,847_|_Total funds_
_2023_
_£_
_413,179_
_8,417_
_2,113_
_423,709_
_44,776_
_386,756_
_431,532_
_(7,823)_
_-_
_(7,823)_
_264,978_
_257,155_| |---|---|---|---|---|---| The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities. 26 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## Room To Heal ## Company number 6744055 ## Balance sheet as at 31 December 2024 |Note||2024|||_2023_|| |---|---|---|---|---|---|---| ||£||£|_£_||_£_| |Fixed assets||||||| |Tangible assets
14|||-|||_-_| |Total fixed assets
Current assets
Debtors
15
Cash at bank and in hand|46,327
194,750||-|_4,485_
_272,540_||_-_| |Total current assets
Liabilities
Creditors: amounts falling
due in less than one year
16|241,077
(18,549)|||_277,025_
_(19,870)_||| |Net current assets|||222,528|||_257,155_| |Total assets less current liabilities|||222,528|||_257,155_| |Net assets|||222,528|||_257,155_| |The funds of the charity:
Restricted income funds
17
Unrestricted income funds
18|||57,751
164,777|||_59,847_
_197,308_| |Total charity funds|||222,528|||_257,155_| For the year in question, the company was entitled to exemption from an audit under section 477 of the Companies Act 2006 relating to small companies. Directors' responsibilities: - The members have not required the company to obtain an audit of its accounts for the year in question in accordance with section 476 of the Companies Act 2006, - The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts. These accounts are prepared in accordance with the special provisions of part 15 of the Companies Act 2006 relating to small companies and constitute the annual accounts required by the Companies Act 2006 and are for circulation to members of the company. The notes on pages 28 to 42 form part of these accounts. 11 / 07 / 2025 Approved by the trustees and signed on their behalf on __________________________ by: Emily Haisley (Chair) Rim Rahimtulla (Treasurer) 27 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee Room To Heal Notes to the accounts for the year ended 31 December 2024 ## 1 Accounting policies The principal accounting policies adopted, judgments and key sources of estimation uncertainty in the preparation of the financial statements are as follows: - a Basis of preparation The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019 - (Charities SORP (FRS 102), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. Room To Heal meets the definition of a public benefit entity under FRS102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note. The financial statements are presented in sterling which is the functional currency of the charity and rounded to the nearest £. - b Judgments and estimates The trustees have made no key judgments which have a significant effect on the accounts. The trustees do not consider that there are any sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities within the next reporting period. - c Preparation of the accounts on a going concern basis The trustees consider that there are no material uncertainties about the charitable company's ability to continue as a going concern. - d Income Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probable that the income will be received and the amount can be measured reliably. Income from government and other grants, whether ‘capital’ grants or ‘revenue’ grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred. Income received in advance of a provision of a specified service is deferred until the criteria for income recognition are met. 28 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee Room To Heal Notes to the accounts for the year ended 31 December 2024 (continued) ## e Donated services and facilities Donated professional services and donated facilities are recognised as income when the charity has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. In accordance with the Charities SORP (FRS 102), general volunteer time is not recognised; refer to the trustees’ annual report for more information about their contribution. On receipt, donated professional services and donated facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt. - f Interest receivable Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the Bank. - g Fund accounting Unrestricted funds are available to spend on activities that further any of the purposes of charity. Designated funds are unrestricted funds of the charity which the trustees have decided at their discretion to set aside to use for a specific purpose. Restricted funds are donations which the donor has specified are to be solely used for particular areas of the charity’s work or for specific projects being undertaken by the charity. - h Expenditure and irrecoverable VAT Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings: - Expenditure on cost of raising funds includes the costs of fundraising wages and associated costs and support costs - Expenditure on charitable activities includes the costs of activities undertaken to further the purposes of the charity and their associated support costs. - Other expenditure represents those items not falling into any other heading. Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred. - i Allocation of support costs Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs include back office costs, finance, personnel, payroll and governance costs which support the charity's programmes and activities. The bases on which support costs have been allocated are set out in note 8. 29 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee Room To Heal Notes to the accounts for the year ended 31 December 2024 (continued) ## j Tangible fixed assets Individual fixed assets costing £1,000 or more are capitalised at cost and are depreciated over their estimated useful economic lives on a straight line basis as follows: Leasehold improvements 3 years Equipment 3 years ## k Debtors Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. - l Cash at bank and in hand Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. ## m Creditors and provisions Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due. ## n Financial instruments The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method. ## o Pensions Employees of the charity are entitled to join a defined contribution ‘money purchase’ scheme. The charity’s contribution is restricted to the contributions disclosed in note 10. The costs of the defined contribution scheme are included within support and governance costs and allocated to the funds of the charity using the methodology set out in note 8. ## 2 Legal status of the charity The charity is a company limited by guarantee registered in England and Wales and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The registered office address is disclosed on page 1. 30 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## Room To Heal Notes to the accounts for the year ended 31 December 2024 (continued) - 3 Income from donations and legacies |Grants and donations
Donated services
Total
4
Income from charitable activities
Outreach and model sharing
Invoiced services|Unrestricted
£
180,370
24,298
204,668
Unrestricted
£
-
1,296
1,296|Restricted
£
247,887
-
247,887
Restricted
£
_-_
_-_
-|Total 2024
£
428,257
24,298
452,555
Total 2024
£
-
1,296
1,296|_Unrestricted_
_£_
_211,607_
_1,720_
_213,327_
_Unrestricted_
_£_
_2,725_
_5,692_
_8,417_|_Restricted_
_£_
_199,852_
_-_
_199,852_
_Restricted_
_£_
_-_
_-_
_-_|_Total 2023_
_£_
_411,459_
_1,720_
_413,179_
_Total 2023_
_£_
_2,725_
_5,692_
_8,417_| |---|---|---|---|---|---|---| 31 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## Room To Heal Notes to the accounts for the year ended 31 December 2024 (continued) ## 5 Investment income |Income from bank deposits
Cost of raising funds
Staff costs
Fundraising expenses
Freelance fundraiser costs
Support costs (see note 8)
Governance costs (see note 8)|Unrestricted
£
4,024
4,024
Unrestricted
£
19,586
2,596
13,920
2,991
557
39,650|Restricted
£
-
-
Restricted
£
-
-
-
-
-
-|Total 2024
£
4,024
4,024
2024
£
19,586
2,596
13,920
2,991
557
39,650|_Unrestricted_
_£_
_2,113_
_2,113_
_Unrestricted_
_£_
_36,581_
_2,540_
_-_
_4,978_
_677_
_44,776_|_Restricted_
_£_
-
_-_
_Restricted_
_£_
_-_
_-_
_-_
_-_
_-_|_Total 2023_
_£_
_2,113_
_2,113_
_2023_
_£_
_36,581_
_2,540_
_-_
_4,978_
_677_
_44,776_| |---|---|---|---|---|---|---| - 6 Cost of raising funds 32 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee ## Room To Heal Notes to the accounts for the year ended 31 December 2024 (continued) - 7 Analysis of expenditure on charitable activities |Staff costs
Supervision, training and other staff costs
Recruitment and CRB checks
Other project costs
Events
Consultancy
Member travel
Community meal expenses
Project equipment (gardening materials etc)
Therapeutic retreats and trips
Psychiatric report costs
Access and emergency costs for members
Database
Professional membership
Depreciation
Therapy rooms and office rent
Legal costs - donated services
Restricted expenditure
Unrestricted expenditure
Governance costs (see note 8)
Support costs (see note 8)|Total 2024
£
290,695
16,252
1,655
1,985
1,471
3,616
14,287
5,540
1,189
8,030
-
3,681
2,280
885
-
28,728
19,893
44,398
8,267
452,852
249,983
202,869
452,852|_Total 2023_
_£_
_260,066_
_14,371_
_2,304_
_1,922_
_1,887_
_940_
_12,711_
_5,124_
_3,989_
_6,138_
_778_
_6,466_
_3,030_
_841_
_448_
_25,538_
_-_
_35,392_
_4,811_
_386,756_
_206,458_
_180,298_
_386,756_| |---|---|---| 33 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee 8 Analysis of governance and support costs ## Room To Heal ## Notes to the accounts for the year ended 31 December 2024 (continued) |Staff costs
Insurance (ELI)
IT consumables and IT support
Telephone and internet
Office admin and expenses
Governance admin and expenses
Independent examiner's fees
Allocated as follows:
Cost of raising funds
Charitable activities|Support
£
38,763
2,895
2,249
1,427
2,056
-
-
47,390
2,991
44,398
47,389|Governance
£
6,375
-
-
-
-
150
2,298
8,823
557
8,267
8,824|_Total 2024_
£
45,138
2,895
2,249
1,427
2,056
150
2,298
56,213
3,548
52,665
56,213|_Support_
_£_
_32,855_
_2,060_
_2,403_
_1,332_
_1,720_
_-_
_-_
_40,370_
_4,978_
_35,392_
_40,370_|_Governance_
_£_
_3,480_
_-_
_-_
_-_
_-_
_268_
_1,740_
_5,488_
_677_
_4,811_
_5,488_|_Total 2023_
_£_
_36,335_
_2,060_
_2,403_
_1,332_
_1,720_
_268_
_1,740_
_45,858_
_5,655_
_40,203_
_45,858_| |---|---|---|---|---|---|---| Support and governance costs are allocated in proportion to staff costs. 34 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee Room To Heal Notes to the accounts for the year ended 31 December 2024 (continued) - 9 Net income/(expenditure) for the year |This is stated after charging/(crediting):
Depreciation
Licence agreement:
Property
10
Staff costs
Staff costs during the year were as follows:
Wages and salaries
Social security costs
Pension costs
Allocated as follows:
Cost of raising funds
Charitable activities
Support costs
Governance costs
Independent examiner's fee|2024
£
-
26,728
2,298
2024
£
323,420
21,147
10,852
355,419
19,586
290,695
38,763
6,375
355,419|_2023_
_£_
_448_
_25,537_
_1,740_
_2023_
_£_
_300,693_
_20,857_
_11,433_
_332,983_
_36,582_
_260,066_
_32,855_
_3,480_
_332,983_| |---|---|---| No employees has employee benefits in excess of £60,000 (2023: Nil). The average number of staff employed during the period was 15 (2023: 13). The average full time equivalent number of staff employed during the period was 9 (2023: 8). A payment of £16,725 was paid to an employee in relation to their departure during the year. The key management personnel of the charity comprise the trustees and the Directors. The total employee benefits of the key management personnel of the charity were £62,072 (2023: £70,457). 35 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee Room To Heal Notes to the accounts for the year ended 31 December 2024 (continued) - 11 Trustee remuneration and expenses, and related party transactions Neither the Trustees nor any persons connected with them received any remuneration during the year. No expenses were reimbursed during the year (2023: £19). No trustee or other person related to the charity had any personal interest in any contract or transaction entered into by the charity, including guarantees, during the year. There are no donations from related parties which are outside the normal course of business. Aggregate unrestricted donations were £1,080 (2023: £1,080) ## 12 Government grants Room to Heal does not receive any direct government funding. The funder in this category is the United Nations Voluntary Fund for Victims of Torture, managed by the UN's Office of the High Commissioner for Human Rights and funded by voluntary contributions mostly from UN member states. The government grants recognised in the accounts were as follows: |UNVFVT Direct Assistance Programme|2024
£
47,946
47,946|_2023_
_£_
_50,715_
_50,715_| |---|---|---| There were no unfulfilled conditions at the end of the accounting period. ## 13 Corporation tax The charity is exempt from tax on income and gains falling within Chapter 3 of Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects. No tax charges have arisen in the charity. 36 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee Room To Heal ## Notes to the accounts for the year ended 31 December 2024 (continued) - 14 Fixed assets: tangible assets |Cost
Depreciation
Charge for the year
Net book value
15
Debtors
Trade debtors
Accrued income
Prepayments
16
Creditors: amounts falling due within one year
Accruals and deferred income
Other creditors
Taxation and social security costs
At 31 December 2024
At 1 January 2024
_At 31 December 2023_
At 31 December 2024
At 31 December 2024
At 1 January 2024|Leasehold
improvements
£
6,800
6,800
6,800
-
6,800
-
_-_
2024
£
-
43,862
2,465
46,327
2024
£
13,385
221
4,943
18,549|£
1,698
1,698
1,698
-
1,698
-
_-_
_2023_
_£_
_778_
_612_
_3,095_
_4,485_
_2023_
_£_
_13,566_
_500_
_5,804_
_19,870_
Equipment|£
8,498
8,498
8,498
-
8,498
-
_-_
Total| |---|---|---|---| 37 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee Room To Heal 17 Analysis of movements in restricted funds Notes to the accounts for the year ended 31 December 2024 (continued) |Catholic Clothing Guild
City Bridge Trust
CMS Law
The Henry Smith Charity
Matrix Causes Fund
Mount Trust
Souter Charitable Trust
Ford Britain Trust
London Catalyst
Sutasoma Trust
Tudor Trust
Total
2024 Mothers & Child
Psychosocial Project
Monica Rabagliati
Charitable Trust
Sir Jules Thorn Charitable
Trust
London Churches Refugee
Fund
Fishmongers' Company's
Charitable Trust
National Lottery Awards for
All
Grocers
The Roddick Foundation
UNVFVT Direct Assistance
Programme
Stanley Thomas Johnson
Foundation|Balance at
1 January
2024
£
1,892
-
6,179
-
15,022
-
26,375
750
3,000
-
-
-
900
-
250
1,385
-
-
22
1,572
2,500
59,847
|Income
£
1,849
1,100
37,850
500
-
5,000
64,200
-
-
4,000
19,775
2,000
1,750
47,946
-
1,500
1,000
59,417
-
-
-
247,887|Expenditure
£
(3,741)
(820)
(41,712)
(500)
(15,022)
(5,000)
(70,486)
(750)
(3,000)
(4,000)
(4,334)
(2,000)
(2,150)
(47,946)
(118)
(1,475)
-
(43,653)
(3)
(773)
(2,500)
(249,983)|Transfers
£
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-|Balance at 31
December 2024
£
-
280
2,317
-
-
-
20,089
-
-
-
15,441
-
500
-
132
1,410
1,000
15,764
19
799
-
57,751| |---|---|---|---|---|---| 38 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee Room To Heal Notes to the accounts for the year ended 31 December 2024 (continued) ## _Comparative period_ |_Black Heritage Fund_
_City Bridge Trust_
_The Henry Smith Charity_
_Lapid Trust_
_Matrix Causes Fund_
_Morris Charitable Trust_
_Souter Charitable Trust_
_Bank of America_
_CMS Law_
_Ford Britain Trust_
_London Catalyst_
_Sutasoma Trust_
_Tudor Trust_
_Total_
_London Churches Refugee_
_Fund_
_Nationwide Community_
_Grants_
_People's Postcode Lottery_
_2023 Mental Health Fund_
_Fishmongers' Company's_
_Charitable Trust_
_London Community_
_Foundation_
_The Mbili Charitable Trust_
_Sir Jules Thorn Charitable_
_Trust_
_Skipton Building Society_
_Charitable Foundation_
_National Garden Scheme_
_UNVFVT Direct Assistance_
_Programme_
_Evan Cornish Foundation_
_Mrs Smith & Mount Trust_
_2024 Mothers & Child_
_Monica Rabagliati_
_Charitable Trust_|_Balance at 1_
_January_
_2023_
_£_
_11,537_
_-_
_-_
_1,938_
_-_
_7,522_
_9,775_
_-_
_2,625_
_-_
_3,000_
_5,000_
_-_
_4,291_
_19,915_
_-_
_850_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_66,453_|_Income_
_£_
_1,480_
_1,892_
_6,400_
_37,350_
_7,500_
_15,000_
_35,000_
_10,000_
_-_
_3,000_
_-_
_-_
_2,459_
_-_
_-_
_3,000_
_1,900_
_10,000_
_50,715_
_3,986_
_500_
_250_
_1,500_
_2,000_
_420_
_1,000_
_2,000_
_2,500_
_199,852_|_Expenditure_
_£_
_(13,017)_
_-_
_(6,400)_
_(33,109)_
_(7,500)_
_(7,500)_
_(18,400)_
_(10,000)_
_(1,875)_
_-_
_(3,000)_
_(5,000)_
_(2,459)_
_(4,291)_
_(19,915)_
_(3,000)_
_(1,850)_
_(10,000)_
_(50,715)_
_(3,986)_
_(500)_
_-_
_(115)_
_(2,000)_
_(398)_
_(1,000)_
_(428)_
_-_
_(206,458)_|_Transfers_
_£_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_
_-_|_Balance at 31_
_December 2023_
_£_
_-_
_1,892_
_-_
_6,179_
_-_
_15,022_
_26,375_
_-_
_750_
_3,000_
_-_
_-_
_-_
_-_
_-_
_-_
_900_
_-_
_-_
_-_
_-_
_250_
_1,385_
_-_
_22_
_-_
_1,572_
_2,500_
_59,847_| |---|---|---|---|---|---| 39 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee Room To Heal Notes to the accounts for the year ended 31 December 2024 (continued) ## Name of restricted fund Description, nature and purposes of the fund 2023 Mental Health Individual donations towards 2023 Therapeutic Programme. 2024 Mothers & Child Individual supporter donations towards the mothers & child psychosocial project. Psychosocial Project Black Heritage Fund This grant funded two therapeutic retreats. Catholic Clothing Guild This grant supported members with clothing. City Bridge Trust This grant covers the salary of a caseworker and contributes to the salary of a therapist as well as associated running costs. CMS Law This grant contributed towards our casework programme. Evan Cornish Foundation This grant contributed to holistic support, including therapy, casework and operations staff costs as well as office costs. Fishmongers' Company’s This grant helped fund a new 1-year therapy group. Charitable Trust Grocers' Charity This grant contributed to our casework programme. The Henry Smith Charity This grant contributed to the salary costs of the director, with a contribution to overheads. Lapid Trust This grant contributed to the mothers' group pilot project. Matrix Causes Fund This grant funded staff training to ensure RTH is anti-racist & culturally appropriate. Monica Rabagliati This grant is to contribute to the mothers' group project. Charitable Trust Mrs Smith & Mount Trust This Mount Fund grant contributed towards salary costs for Caseworker and Clinical Administrator to support members with housing, healthcare, welfare and accessing legal National Lottery Awards for This grant contributed to our casework and community activities. All Souter Charitable Trust This grant contributed to the mothers' group pilot project. London Churches Refugee This grant contributed to community member travel costs. Fund UNVFVT Direct Assistance (Project P-829-DA-24) This grant has been spent in the period examined in these accounts Programme (1 January 2024 - 31 December 2024) and in accordance with the terms of the offer letter. The grant was spent as follows: therapeutic staff salaries £39,127, member travel fares £3,395, contribution to rent costs £4,952 and contribution to Independent examiner's fees £472. CMS Law This grant contributed towards our casework programme. Ford Britain Trust This grant is to contribute to children's toys and activities for the mothers' group. London Catalyst This Samaritan Grant contributed towards emergency and hardship costs for community members in need. The Roddick Foundation This grant is for use towards staff wellbeing. Stanley Thomas Johnson This grant contributed to delivery costs for our Mother and Child Psychosocial Project, Foundation including therapy, casework and family socials. Sutasoma Trust This grant contributed to travel costs for the mothers' group. Tudor Trust This grant is for use towards staff, volunteer and trustee wellbeing. Sir Jules Thorn Charitable This Ann Rylands Small Donations grant is to contribute to casework and therapy salary Trust costs. 40 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee Room To Heal Notes to the accounts for the year ended 31 December 2024 (continued) 18 Analysis of movement in unrestricted funds |_Comparative period_
General fund
_General fund_
_Designated fund_
Designated fund|Balance at
1 January
2024
£
182,008
15,300
197,308
_Balance at_
_1 January_
_2023_
_£_
_173,525_
_25,000_
_173,525_|Income
£
209,988
-
209,988
_Income_
_£_
_223,857_
_-_
_223,857_|Expenditure
£
(227,219)
(15,300)
(242,519)
_Expenditure_
_£_
_(225,074)_
_(225,074)_|Transfers
£
-
-
_Transfers_
_£_
_9,700_
_(9,700)_
_(9,700)_|As at 31
December 2024
£
164,777
-
164,777
_As at 31_
_December 2023_
_£_
_182,008_
_15,300_
_197,308_| |---|---|---|---|---|---| Name of unrestricted fund Description, nature and purposes of the fund General fund Designated fund The free reserves after allowing for all designated funds Planned expenditure to help ensure organisational resilience in 2024 focused on strategic objectives including communications, income diversification and structural sustainability. 41 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee Room To Heal Notes to the accounts for the year ended 31 December 2024 (continued) 19 Analysis of net assets between funds |Tangible fixed assets
Net current assets/(liabilities)
Total
_Comparative period_
_Tangible fixed assets_
_Net current assets/(liabilities)_
_Total_|General
fund
£
-
164,777
164,777
_General_
_fund_
_£_
_-_
_182,008_
_182,008_|Designated
funds
£
-
-
-
_Designated_
_funds_
_£_
_-_
_15,300_
_25,000_|Restricted
funds
£
-
57,751
57,751
_Restricted_
_funds_
_£_
_-_
_59,847_
_59,847_|Total 2024
£
-
222,528
222,528
_Total 2023_
_£_
_-_
_257,155_
_257,155_| |---|---|---|---|---| 42 Doc ID: ce86a1bf81f896cec942f7e9bcbb36ff75e613ee