|||Page||
|---|---|---|---|
|Reference and Administrative
Details||||
|Report ofthe Trustees|2|to|10|
|Report ofthe Independent
Auditors|11|to|13|
|Statement ofFinancial Activities||14||
|Balance Sheet||15||
|Cash Flow Statement||||
|Notes to the Cash Flow Statement||17||
|Notes to the Financial Statements|18|to|32|
##
||Worcester Citizens Advice Bure
WHABAC|au &|au &||
|---|---|---|---|---|
||Reference and Administrative|Details|||
||for the Year Ended 31st March|2022|||
|TRUSTEES|SLister Chair||||
||H Fenton||||
||A Mobberley
Vice|Chair (resigned 16.12.21)|||
||P YGriMth||||
||BGriffiths||||
||M E Jenkins||||
||RTyler Treasurer||||
||C Stalker (resigned 9.5.21)
0TCleary (appointed
7.7.21)||||
||J CJones (appointed||9.2.22)||
||D A Wiltshire
(appointed 9.2.22)||||
|MANAGEMENTTEAM|GThomas||Chief Executive||
||SReeves
0 Gearga||Advice Semca Manager
"SmartMove" Service Manager||
||N Hodgktss||Resources and Administrahon|Manager|
||SGregory||Advice Service Manager||
|COMPANY SECRETARY|G RThomas||||
|REGISTERED OFFICE|The Hopmarket||||
||The Foregate||||
||Worcester||||
||Worcestershire||||
||WR1 1DL||||
|REGISTERED COMPANY|NUMBER
06827297 (England and Wales)||||
|REGISTERED CHARITY NUMBER
t128497|||||
|AUDITORS|Richards Sandy Audit||Services Limited||
||(Statutory
Auditor)||||
||Thorneloe
House||||
||25 Barbourne
Road||||
||Worcester||||
||WR1 1RU||||
|BANKERS|Unity Trust Bank Pic||||
||9 Brindley Place||||
||Birmingham||||
||B1 2HB||||
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|||for the Year E|nded 31st March|2022|||
|---|---|---|---|---|---|---|
||||||2022|2021|
||||Unrestricted|Restricted|Total|Total|
|||Notes|fundsf|funds
6|funds
6|funds
6|
|INCOME AND ENDOWMENTS|FROM||||||
|Donations
and legacies|||269,870||269,870|372,346|
|Charitable
activities|||||||
|Advice and support
SmartLets property
income
Advice &support
income|||2,721
338,706
450,702|570,568|2,721
338,706
1,021,270|322,548
865,305|
|Investment
income|||162||162|1,887|
|Total|||~1062161|570,568|1,632,729|1,562,086|
|EXPENDITURE ON|||||||
|Charitable
activities|||||||
|Advice and support
SmaitLsts property|||754,410
211,657|556,481|1,310,891
211,657|1,250,507
216,068|
|Total|||~966067|~556481|1,522,548|1,466,575|
|NET INCOME|||96,094|14,087|110,181|95,511|
|Transfers between funds||17|335|~335)|||
|Net movement
in funds|||96,429|13,752|110,181|95,511|
|RECONCILIATION
OF FUNDS|||||||
|Total funds brought forward|||1,047,748|534,715|1,582,463|1,466,952|
|TOTAL FUNDS CARRIED FORWARD|||1,144,177|548,467|~1692,644|1,582,463|
##
||Bal
31st|ance Sheet
March 2022||||
|---|---|---|---|---|---|
|||||2022|2021|
|||Unrestricted|Restricted|Total|Total|
|||funds|funds|funds|funds|
||Notes||6|8|F|
|FIXEDASSETS||||||
|Tangible assets|12|12,420|358,511|370,931|380,999|
|Social investments|13|597,126||597,126|597,126|
|||609,546|358,511|968,057|978,125|
|CURRENT ASSETS||||||
|Debtors|14|55,194||55,194|97,013|
|Cash at bank||574,454|189957|764,411|595,560|
|||629,648|189,957|819,605|692,573|
|CREDITORS||||||
|Amounts
falling due within one year|15|(95,018)||(95,018)|(88,235)|
|NET CURRENT ASSETS||534,630|~189957|724,587|604,338|
|TOTAL ASSETSLESSCURRENT LIABILITIES||1,144,176|548,468|1,692,644|1,582,463|
|NET ASSETS||1,144,176|548,468|1,692,644|1,582,483|
|FUNDS|17|||||
|Unrestricted
funds||||1,144,176|1,047,748|
|Restricted funds||||548,468|534,715|
|TOTAL FUNDS||||1,692,644|1,582,463|
##
||||Worceste|r Citizens Advice Buma
WHABAC|u &||
|---|---|---|---|---|---|---|
|||||Cash Flow Statement|||
||||for the|Year Ended 31stMarch|2022||
||||||2022|2021|
||||Notes||||
|Cash flows from operating
activities
Cash generated
from operations|||||168,689|139,240|
|Net cash provided|by operating
activities||||168,689|139240|
|Cash flows from|investing|activities|||||
|Purchase oftangible
fixed assets||||||(24,245)|
|Interest received|||||162|1,887|
|Net cash provided|by/(used|in) investing|activities||162|~22,358)|
|Change
in cash
reporting
period|and cash|equivalents|in the||168,851|116,882|
|Cash and cash equivalents
ofthe reporting
period||at the beginning|||595,560|478,678|
|Cash and cash equivalents||at the end|ofthe||||
|reporting
period|||||764,411|595,560|
##
##
##
||Notes to the Cash Flow Statement
for the Year Ended 31stMarch 2022|Notes to the Cash Flow Statement
for the Year Ended 31stMarch 2022|Notes to the Cash Flow Statement
for the Year Ended 31stMarch 2022|Notes to the Cash Flow Statement
for the Year Ended 31stMarch 2022|||
|---|---|---|---|---|---|---|
|RECONCILIATION|OF NET INCOME TO NET CASH FLOW FRONI OPERATING||||ACTIVITIES||
||||||2022f|2021|
|Net income for the|reporting||period (as per the Statement ofFinancial||||
|Activities)
Adjustments
for:|||||1'I0,181|95,511|
|Depreciation
charges|||||10,068|12,337|
|Interest received
Decrease
in debtors
Increase
in creditom|||||(182)
41,819
6,783|(1,887)
3,095
30,184|
|Net cash provided|by operations||||188,689|139,240|
|ANALYSIS OF CHANGES||IN|NET FUNDS||||
||||At|1.4.21
8|Cash flow
f|At 31.3.22
6|
|Net cash|||||||
|Cash at bank|||595,560||~188851|764,411|
||||595,580||~168851|764,411|
|Total|||~595560||168,851|764,411|
##
##
##
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##
##
##
##
##
##
##
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##
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##
##
##
##
##
||||||||||2022|2021|
|---|---|---|---|---|---|---|---|---|---|---|
|||||||||||5|
|Donations|||||||||1,994|6,704|
|Grants|||||||||212,714|303,161|
|Donated services &facilities
Miscellaneous
Income|||||||||46,240
~8922|55,440
7,041|
||||||||||269,870|372,346|
|Grants received,|included|||in the|above, are as follows:||||||
||||||||||2022|2021|
||||||||||8||
|Albert &Elizabeth|Clarke|||Charitable||Trust|||5,000|5,000|
|Citizens Advice -|Covid||Equipment|||Grant||||13,660|
|The Eveson Charitable|||Trust||||||10,001|10,035|
|Job Retention Scheme||||||||||13,139|
|John Martin's
Charity|||||||||750||
|Lasletts Charities|||||||||17,500|15,750|
|Legal Aid Agency
The National
Lottery||Community|||Fund - Coronavirus||Community|Support Fund|6,082|72,196|
|Worcester Municipal||Charity|||||||173,381|173,381|
||||||||||212,714|303,161|
##
##
##
##
##
##
||||||||||2022|2021|
|---|---|---|---|---|---|---|---|---|---|---|
|||Activity|||||||8||
|Grants and contract income||Advice|and|support|||||2,721||
|Rents received||SmartLets||property||income|||338,706|272,547|
|Grants and contract income||SmartLets||property||income||||50,001|
|Grants and contract income||Advice|&support||income||||1,021,270|865,305|
||||||||||1,362,697|1,187,853|
|Grants received,
included
in the||above, are as follows:|||||||||
||||||||||2022|2021|
|||||||||||8|
|Bromyard
Town Council||||||||||4,185|
|Bromyard
&Winslow Town Council|||||||||10,001||
|Citizens Advice —Broadband
Grant||||||||||250|
|Citizens Advice —Energy Advice||Project||||||||8,780|
|Citizens Advice —MaPSDAP -|Debt Advice Project||||||||163,892|159,738|
|Citizens Advice - MaPS - Increasing
Debt Advice Capacity|||||||||42,070|24,583|
|Citizens Advice —Pension Wise|||||||||182,471|197,408|
|Citizens Advice —Universal
Credit - Help|||to Claim||||||100,729|108,350|
|Crisis||||||||||50,000|
|The David Family Trust||||||||||5,000|
|The Henry Smith Charity|||||||||43,600|42,800|
|Hereford
City Council|||||||||10,000|10,000|
|Herefordshire
Council - Benefit|Support Service||||||||2,720|2,160|
|Herefordshire
Council - Talk Community|||||||||10,000||
|The Herefordshire
Community|Fund - Emergency Covid-19|||||||||2,500|
|The Hope Centre, Bromyard
-Outreach
Grant|||||||||10,000|4,187|
|John Martin's
Chadly|||||||||9,350|8,550|
|Legal Aid Agency||||||||||1,552|
|Macmillan
Cancer Support|||||||||112,331|105,140|
|The National
Lottery Community||Fund|||||||60,156||
|The Philippe
Southall Trust|||||||||5,500|5,500|
|Ross Town Council
St Richard's Hospice —Palliative||Care|||||||10,000
31,729|10,000
30,954|
|Worcester City Council —Homelessness|||Prevention||||||85,000|39,000|
|Worcester City Council - Rough|Sleeping||Accommodation||||Prog|ramme|11,250||
|Worcestershire
Community
Fund||- Emergency||Covid-1||9||||5,000|
|Worcestershire
County Council|-|Covid Debt Support|||||||10,000||
|Worcestershire
County Council|—WAN||||||||90,822|57,050|
|Wyre Forest District Council|||||||||22,370|22,578|
||||||||||1,023,991|915,306|
|RESTRICTED GRANTS|||||||||||
|Restricted grants,
included
in the||above, are as follows:|||||||2022|2021|
||||||||||8||
|Citizens Advice - Pension Wise|||||||||182,470|197,408|
|Citizens Advice - MaPSDAP|||||||||159,868|159,738|
|Citizens Advice - Universal
Credit|||||||||100,730|108,350|
|Citizens Advice - Energy Advice|Project|||||||||8,780|
|Citizens Advice - MaPS - Increasing
Debt|||Advice Capacity||||||46,096|24,583|
|Crisis||||||||||50,000|
|The National
Lottery Community||Fund|||||||60,156||
|Worcester City Council - Rough|Sleeping||Accommodation||||Programme||11,249||
|Worcestershire
County Council|-|Covid Debt Support|||||||10,000||
||||||||||570,569|548,839|
##
##
##
##
|SUPPORT COSTS||||||
|---|---|---|---|---|---|
|||||Governance||
||||Management
f|costs
f|Totals
f|
|Advice and support
SmartLets property|||1,299,803
211,657|11,088|1,310,891
211,657|
||||1,511,460|11,088|1,522,548|
|Support costs, included|in the above, are as follows:|||2022|2021|
|||Advice||||
|||and|SmartLets|Total|Total|
|||support|property
f|activities
f|activities
6|
|Wages
Social security||928,552
65,768||928,552
65,768|886,572
59,064|
|Pensions||83,655||83,655|79,064|
|Equipment
and repairs
Insurance||22,001
8,702||22,001
8,702|19,251
11,710|
|Rent, rates and service|charges|75,243||75,243|76,938|
|Telephone
and postage
Printing
and stationery||21,676
8,615||21,676
8,615|23 321
9,135|
|Advertising||6,123||6,123|2,818|
|Sundries||5,176|705|5,881|14,036|
|Education and training||8,538||8,538|6,568|
|Bonds written off||950||950|750|
|Reimbursed
expenses||6,034||6,034|3,044|
|Subscriptions||6,101||6,101|5,545|
|Property
rental expenses
Professional fees||10,685|210,952|210,952
10,685|216,204
1,564|
|Heat and light||7,059||7,059|5,150|
|IT support
Depreciation||24,857
10,068||24,857
10,068|21,083
12,337|
|Auditors'
remuneration||3,780||3,780|5,541|
|Auditors'
remuneration|for non audit work|7,308||7,308|6,880|
|||~1,310891|211,657|1,522,548|1,466,575|
##
##
##
##
||||||2022|2021|
|---|---|---|---|---|---|---|
||||||6||
|Auditors'|remuneration||||3,780|5,541|
|Auditors'|remuneration|for non|audit work||7,308|6,880|
|Depreciation
-owned||assets|||10,068|12,337|
|Rents payable under||operating|leases (including|donated services)|169,821|188,841|
##
##
##
##
|STAFF COSTS|||||
|---|---|---|---|---|
||||2022|2021|
||||6||
|Wages and salaries|||928,552|886,572|
|Social security costs|||65,768|59,064|
|Other pension costs|||83,655|79,064|
||||~1077975|1,024,700|
|The average
monthly|number ofemployees|during the year was as follows:|||
||||2022|2021|
|Average number ofemployees|||51|50|
##
##
##
##
##
|COMPARATIVES F||OR THE ST|ATEMENT OF|FINANCIAL ACTIV|ITIES|||
|---|---|---|---|---|---|---|---|
||||||Unrestricted|Restricted|Total|
||||||funds|funds|funds|
||||||f|F|6|
|INCOME AND ENDOWMENTS|||FROM|||||
|Donations
and legacies|||||282,273|90,073|372,346|
|Charitable
activities||||||||
|SmartLets
properly income
Advice &support income|||||272,547
366,466|50,001
498,839|322,548
865,305|
|Investment
income|||||1,887||1,887|
|Total|||||923,173|638,913|1,562,086|
|EXPENDITURE ON||||||||
|Charitable
activities||||||||
|Advice and support
SmartLets
property|||||659,849
216,068|590,658|1,250,507
216,068|
|Total|||||875,917|590,658|1,466,575|
|NET INCOME|||||47,256|48,255|95,511|
|Transfers between||funds|||3,564|~3,564)||
|Net movement
in funds|||||50,820|44,691|95,511|
|RECONCILIATION|OF FUNDS|||||||
|Total funds brought||forward|||996,926|490,026|1,486,952|
|TOTAL FUNDS CARRIED FORWARD|||||1,047,746|534,717|1,582,463|
|TANGIBLE FIXEDASSETS||||||||
|||||Long|Improvements|||
|||||leasehold|to|Office||
|||||properly
f|property|equipment
6|Totals
6|
|COST||||||||
|At 1stApril 2021 and||31st March|2022|~408303|~19175|66,410|493,888|
|DEPRECIATION||||||||
|At 1stApril 2021||||53,820|18,825|40,244|112,889|
|Charge for year||||4,485|350|5,233|10,068|
|At 31st March 2022||||~58305|19,175|45,477|122957|
|NET BOOK VALUE||||||||
|At 31st March 2022||||349,998||20,933|~370931|
|At 31st March 2021||||354,483|350|26,166|380,999|
##
##
##
##
||||||Freehold|
|---|---|---|---|---|---|
||||||Property|
||||||6|
|COST||||||
|At 1stApril 2021 and 31stMarch 2022|||||597,126|
|NET BOOK VALUE||||||
|At 31st|March|2022|||597,126|
|At 31st|March|2021|||597,126|
|DEBTORS:AMOUNTS|||FALLING DUE WITHIN ONE YEAR|||
|||||2022|2021|
|||||6||
|Trade debtors||||20,654|61,609|
|Prepayments||and accrued income||~34540|35,404|
|||||55,194|97,013|
|CREDITORS:||AMOUNTS
FALLING DUE WITHIN ONE YEAR||||
|||||2022|2021|
|||||6||
|Trade creditors||||4.110||
|Social security||and other|taxes|15,907|15,774|
|Amounts|held|as agent||41,088|35,845|
|Pension|creditor|||7,973|7,592|
|Accrued|expenses|||10,960|15,024|
|Deferred|income|||15,000|14,000|
|||||95,018|88,235|
##
##
##
##
|Minimum
lease payments
under non-cancefiable
operating|leases fall due as follows:||
|---|---|---|
||2022|2021|
||6|F|
|Within one year|20,338|22,189|
|Between one and five years|~3920|15,680|
||~24258|37,869|
##
##
##
##
|MOVEMENT
IN FUNDS||||||||
|---|---|---|---|---|---|---|---|
||||||Net|Transfers||
||||||movement|between|At|
|||||At 1.4.21|in funds|funds|31.3.22|
|||||5|||5|
|Unrestricted
funds||||||||
|General fund||||184,746|96,093|(17,353)|263,486|
|Buildings
Fund
Herefordshire
Citizens Advice Bureau||||30,000
47,406|||30,000
47,406|
|IT Fund||||20,000|||20,000|
|Redundancy
Fund
Social Investment
properly
Social Investment
properly —proposed|||spend|163,456
597,126
5,014||17,688|181,144
597,126
5,014|
|||||1,047,748|96,093|335|1,144,176|
|Restricted funds||||||||
|Buildings and Office Equipment|Fund|||354,483|(4,485)||349,998|
|Citizens Advice - Pension Wise||||12,'758|(12,039)|(719)||
|Citizens Advice - Remote Working||Equipment||||||
|Fund||||7,011|(1,408)||5,603|
|Client Welfare Fund - Herefordshire||||2,529|||2,529|
|Crisis Volunteer
Fund||||15,411|(12,064)||3,347|
|Crowd Funding||||143|||143|
|Homelessness
Fund||||2,514|(426)||2,088|
|Lottery Covid Fund||||1,454|(398)||1,056|
|MaPSDAP||||9,019|9,663||18,682|
|Money and Pensions Service||||5,136|2,340||7,476|
|The National
Lottery Community|Fund-|||||||
|Hereford|||||33,247||33,247|
|Rough Sleeping Accommodation
SmartLets
Fund||Programme||50,000|(384)|384|50,000|
|SmartMove
Fund||||62,688|||62,688|
|Universal
Credit - Help to Claim||||11,569|42||11,611|
|||||534,715|~14088|335|548,468|
|TOTAL FUNDS||||1,582,463|110,181||1,692,644|
##
##
##
|Net movement|in funds, include|d|in the above are ss foll|ows:|||
|---|---|---|---|---|---|---|
|||||Incoming|Resources|Movement|
|||||resources
f|expended
f|in funds|
|Unrestricted
funds|||||||
|General fund||||1,062,160|(966,067)|96,093|
|Restricted funds|||||||
|Buildings and Office Equipment||Fund|||(4,485)|(4,485)|
|Citizens Advice|- Pension Wise|||182,470|(194,509)|(12,039)|
|Citizens Advice|- Remote Working||Equipment||||
|Fund|||||(1,408)|(1,408)|
|Crisis Volunteer
Homelessness|Fund
Fund||||(12,064)
(426)|(12,064)
(426)|
|Lottery Covid Fund|||||(398)|(398)|
|MaPSDAP||||159,858|(150,205)|9,663|
|Money and Pensions Service||||46,096|(43,756)|2,340|
|The National
Lottery Community||Fund-|||||
|Hereford||||60,156|(26,909)|33,247|
|Rough Sleeping|Accommodation||Programme|11,249|(11,633)|(384)|
|Universal
Credit|- Help to Claim|||100,730|(100,688)|42|
|Worcestershire
Support|County Council|- Debt||~10000|10,000||
|||||~570569|~556481)|14,088|
|TOTAL FUNDS||||~1632,729|~1522548)|~110181|
##
##
##
##
##
||||||Net|Transfers||
|---|---|---|---|---|---|---|---|
||||||movement|between|At|
|||||At 1.4.20|in funds|funds|31.3.21|
|||||6|6|||
|Unrestricted
funds||||||||
|General
fund||||167,158|47,257|(29,669)|184,746|
|Buildings
Fund
Herefordshire
Citizens Advice Bureau||||30,000
47,406|||30,000
47,406|
|IT Fund||||20,000|||20,000|
|Redundancy
Fund||||130,223||33,233|163,456|
|Social Investment
property
Social Investment
property —proposed|||spend|597,125
5,014|||597,126
5,014|
|||||996,926|47,258|3,564|1,047,748|
|Restricted funds||||||||
|Buildings
and Office Equipment
Citizens Advice - Pension Wise|Fund|||358,968
8,728|(4,485)
7,630|(3,600)|354,483
12,758|
|Citizens Advice - Remote Working
Fund||Equipment|||7,011||7,011|
|Client Welfare Fund - Herefordshire||||2,529|||2,529|
|Crisis Volunteer
Fund|||||15,411||15,411|
|Crowd Funding|||||143||143|
|Energy Advice Project
Homelessness
Fund||||3,032|(36)
(518)|36|2,514|
|Lottery Covid Fund
MaPSDAP|||||1,454
9,019||1,454
9,019|
|Money and Pensions Service
SmartLets
Fund||||50,000|5,136||5,136
50,000|
|SmartMove
Fund||||62,688|||62,688|
|Universal
Credit - Help to Claim||||4,081|7,488||11,569|
|||||490,026|48,253|~3,564)|534,715|
|TOTAL FUNDS||||1,486,952|~95 511||1 582463|
##
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