REGISTERED COMPANY NUMBER: 06837284 (England and Wales}
REGISTERED CHARITY NUMBER.. 1128436
Trust••s' R•wt and
Financial Statements forthe Year Ended 31 March 202S
for
Ago Cym
Menzjes LLP. SLaiut(ry Audiiors
5th FlcKJr Hodge House
114-116 Si Mary Street
Cardiff
CF10 1DY

Age Cymru
Cont•nt$ of FinarKlal Ststèmènts
for the Year Ended 31 Mar¢h 2025
Pa9e
Trusl••s' Report
1 to 13
Stat•m•nt of Trus1￿$. R•sponsibil*ies
14
Reptsrt 011￿ Independent Audttors
15 to 16
Statement of Financial Activities
17
Balance Sheet
18
Cash Flow Stalement
19
Notes to 1he Cash Flow Statement
Notes to the Financlal Statements
21 to 30

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 March 2025
M•ssag• from th• Chalr and Chl•f Ex•eutlv•
11 has been another busy year for Age Cymru. In thi5 re￿ we reffled on the lives we have louGhed. the Ghallenges faoed, arKI th
dlfference we have mate logeiher as irusw. stsff. vc4unieers, arKI partners.
At Age Cymru, we believe that later life should be filled wrh dignity connectK>n, and opportunity. Over the past year, we have
listen¢d to ol(kr people across Wales. Tlyough phJne ¢alls. surveys. communty events, and advora¢y, we have ieswnded with
ompassiorh, determination. and adion.
We have helped thousands of people find their way through the health and sLKial care system. We w0V￿le direct support to carers
and volunteers, and we advocate for older wple i) p￿￿Y and Wb1￿ lile. Rea experiences and needs stspe our work. We have
seen how a friendly phone call can rnake a d[[fer￿n￿, how a Nord c walking group can bring people togelhet, and how older
pet4Je continue to show resilierKe and contribute to s(xiety.
The year has presented various challenges as demand for our serw(es has Ir￿eased. In ￿sponSe, we have continued tts adjust
and adapt as an organisation. This approach enables Age Cymru to keep w40rking toward its vision-. a Welsh society b*here
everyone can enjoy the best experierKe ol latet lrfe.
As we look ahead. we offer our sincere Ihanks to everyone wtt￿ h8S SUPPOrted our rnission. Thank you for beiryJ with us 8nd
ensuring we are here lor older people when they need us most. Together. we are t*Jildiro a Wales where older people are valued,
supported, and empowered to live life on their own 1erms.
Pa98 1

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 March 2025
Oblectlves and actlvltles
Tha Chèrily's PLJrpose is as set (Mjt in the obj8cts c￿)lain￿d in the Artides ol Associab"on which are to
promote following purpo$6s ￿ the bgngfft 011hè publi¢ al￿10r dder ps(¥Ao.'
Preventlng or rellevlng the poveny of older people
- Advancing education
- Preventing or relieving sid(ness, disease or suffering in okler pec4)le (whether enM)ti￿al, mental andlor physicall
ProrTroting equality and divèisity
- Promoting the hutllan rights of older people in acc(￿￿0¢ wilh the Universal Declaration of Human Rights
- Assi51ing older people in need by leas￿ of ilkheatth, disa￿"llty. financial hordship or disadvantage
Promoting training, arts, culture and heritage for benefit of okler ￿￿PIe
. Otsr charitable purwses for the benefrt of (Ader pecty)le as the trustees may from time tr) time decide
Togetherthe5e promote the wellbeing of dder peo￿e.
In setting plans and pllorities for areas of work. Ihe tnjstees of Age Cymnj have had regard to the guidance from the Charity
Commission on the prowsion ol public be￿rt.
In p8rlicular. Ihe trustee5 consider how planned activities contribute to meeting the objectives set_ How Age Cymru delivers its
prinapal charitable objectives. as sel (yJt In it5 Memorandurn and Arbdes of Associa￿￿. which rnay be summarised as improving
the lives of older people, is demonstrated in the rewled activilies and achievements. The public benefit arising from Age Cymru's
work is implial in the charitable *Nces delivered as$tstan￿ given to older people.
Offering older people in Wales the best experience of later Irte
Age Cymm's Vision is a society which offets people in Wales the best experien￿ of laterlife. Okler people are valued. included and
able lo shape the decis￿￿5 affecting their lives.
In setting that vision trustees identh.fied a series of LYJtcornes-
- Our voices are heard when deo510ns are made about us and wr wmmunibes.
- Our contributions to society are valued and make a differen￿.
- We know our rights and htsw tts exercise them.
- We have Improved health and wellbeing.
- W8 are more financially secure.
- We 8rè eonnèctÉd and visiblè within eommunfliès.
- We a￿ sale from abuse and n￿leCt.
- We live in indusve communib.es
Vvales has an agèing population. The latèst census inditatès that there arè morè pewè than evèr ￿f0rÈ In thè oldÈr agè groups in
Wales.. the proportion of the popul8lK)n wtrK> were 49ed 65 years and over wa$ 21.3°kn lup frorn 18.40k in 20111.
The cosl of limng continues lo be an everyday challenge lor many oldts_r people In Vvales. Others a￿ struggling as they are unable
to g8t thè basic care thèy neèd to live with dignity, as the workforc& (xisis in health and S(￿la1 caie leads to delays In assèssmgnt
and a laek ol availability tsl service. Sorn8 oldèr pèople face th8s8 IS￿￿$ with n04)ne to hèlp or support them", and lonèlinèss is a
daily siwggle when you only have ihe TV or radio 10 keep you (xmnpany. Age Cymru aims to help with trusted advi¢&, support and
services.
52Vo of older paopl6 told us that their physical hèalth was a ￿hal￿n98 lasl year. 47Vo found the cost of liviro a chall&ng6 and 27%
said thèir manlal health was a challènga. 52¥ts of oldèr peopl8 rèSpOneir￿ to oui latèst sutV8y iold us théy had difficultios acc8ssing
health¢aro and only 5QOk of t*ople who had tri￿ to access yKial Ca￿ t(Ad us they had g)1 the support they ntrtsd.
Thes8 findI￿S ar8 rèplicated in the issuès w& are hearing in Agè CymnJ Advice. wilh health and social carè being the ksy
concèms that oldèr pacple raise, followed by finance.
The challenge ICK Age Cymru is to identhfy and de￿Ver Ihe ath.ons that ￿11 have the greatest Impact recognising that with limited
resourTrs we simply can't do everything_ We have prioribs&J working to influwjce the F￿sI￿Ve change that will offer older peopl
the best experience of later life. providing the infom)ation. thice aThJ advocacy ohjer people need and working with our local
partners lo deliver.
We seek to innovate. rrK)tivate and diive (￿ntInual improvement in our opeith"ons. We wll deliver in line wth our value5, SO that we
demonstrate that we are caring. determine(l. effec￿Ve, empowering and inclusive Ihrwghout all ol our work.
Our priorities are to
- Ensure older people know wl)o to turn to and have acc￿ to impartial and reliatAe infmkn.on ar￿ advice.
- Deliver valued, effective arKI 5U5tainable funded advocacy services.
Pa98 2

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 Mar¢h 2025
- Inffluènce policy and practice to improv& the qualit) of life lor dder people in Wales.
- Work across Wales with th& local Age Cymm partnership.
We also identified working with pathe15 as a woiity alongside operating a sustainable infrastrucknre that enables
efficl&nt and effeuive dellvery fordder people.
1. Advl¢è
Over the pa51 year. our Inform8lion & A(fvice 5erwice ha5 conlinueil to be a tru5teil source of (y)nfidential. iTllPartial. anLI expert
support for older people in Wales - as wdl as th￿1 families. carers, friends. and professKJnaL8. Whether via our telephone advice
line. email, letter. chatbot, or through refeNals from pather semces. we've been here to hdp- offering clear, reliable guidance and
practical support whenever it's needed.
Following the developrnent of the Al behind our chatbol, 'Pam', which helps uaer3 n8￿gate our resources and find answe[3
independently, we had planned lo introdLre a live Chat facility to offer real-time support from our advice team. While this feature
was originally due to launch in August 2024. rts iryjthentation has been delayed due to changes in team capacity and ongoing
staff leave. We now plan to align the introduction of live chat with our U￿Thing wthite overhaul, en￿ring Ihe best POS5ible
experier￿e for u5er5 when the service goe5 live.
This year we helped 11.880 people to resolve 41.616 issuas and have hlentified and helped people to claim over £633.ODO in
previously unclaimed benefits. We made more than 20:1)00 onward conneclions to other specialist services. The average wail time
to get thiough to the semce via phone wa5 10 rninute5 and the avetagE I￿11 letWI was aso 10 minutes.
For the firsl tirne, support with nawgating thg h8allh and social care sy5terns has ov8rtakgn we￿are b8nefits and entitI8￿nts as th8
most common issue raised by our clients. This shrft highlights the growing complexity of health and social care in Wales and
reflects the vital role our service plays in helFKng oldei pwe and their fatnilie5 underslarKI arvj acce5S the 5UPPQrt they need.
Our s8tvie8 IS supported by a c(xnprehenswè surte of infirnb.on guides and factsheets. whith we review ar￿ updat8 r8gularfy to
ensure they refflain accurate. relevant. and accessible. Covering tOPCS such a5 health. care. Tlloney. wellbeing. housing, travel,
lifestyle. work, and community &le. these rescwjrces are available In print on request or electronically vk? email or through our
website.
INe currently offer 37 Information GuKles and 59 Factsheets or th85e. 30 Factsheets are tailor8d 5pe(xfitrslly to Wales, along with
two of most ptspulAr Wa￿s-s￿￿e guKles, Winter Wrappèd Up awxl Morè M)ney in Your Pockèi.
The value ol Age Cymru Advice ts once more highlighled by Ihe comp&ments we receive Ihroughoul Ihe year.
ou'vè hdped mè morè in Iwo minutes than anyonè else has in M￿1th$. Thankyou."
hank you (01 our help. Your service is pers￿al aThJ ￿￿ fnendly I called them Icrf SUPFX)rl. I'm glad you a￿ here..
ou've been wonderful. Ytyj've been the most helpful out of all the people I have spoken to."
'You'vè lakèn 3 16ally complicated situation, and you broke rt dovm really w811 and eWain8d things. You'vè bèèn really good with
your knO%￿edge. I really app￿¢late it, Ifs been fantasb¢.'
This was my first contact, I was amazed that I wasnl made lo njsh. The time given over to h61p me was amazingly gènerous. I'm
grateful to you lor doing thal so wèll..
Car¢rs pr￿e¢l. Developlng pèrson-¢¢nlred s¢rvl¢tt model$ lo Id*ntlfy. and ￿tter m¢¢t th* n¥¢d$ Of older ¢ar¢r$ and
carers of people wlth dementla
Our joint project with Carèrs Trust Walès is fundsd by Ihe Walsh Govemmenl until March 2024 through thè Sustsinabla Social
Services Grant fund. It aims to supwrt tl* eady icentffjcation of older cèrers. provide timely and persOn￿nIred information and
advi￿, and to enatAe oldet ¢arers to influen¢e rK>lw rnaking.
Together we worked with five Iccal partners {Swansea. Bridgend, North Wales, West Glamorgan, DyFedl to pilot person-centred
approaches to ￿duce isolation, support care transitH)ns, and use digr21 tcK)Is- like VR - for carer wellbeing and education. These
initiativès particulady fckused on Care￿ aged 75+ those in turèl a￿as, and those dealing wth the transiti￿ of loved ones into Care
hotnes.
We delivered training across eight Health Boards. training 198 w2rd staff lo better Mlentify and support older carers during
discharge pr￿SSes. This included production of a txlingual praclice guide and recorded sessic￿S to extend reach.
Pa98 3

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 Mar¢h 2025
We delivered training lo Care home stsff around approaches to suppthting and engaging with older carers, esp￿lalIY during
transitions. Training was promoted nationally with suprK)rt trom Social Cara Wèles and Care Forum Walès, supportèd by bilingual
rgsources anij a new good pract￿ gu￿0.
2. Advocacy
HOPE Advo¢a¢y
The HOPE (Helping others participate and engage) project was originally funded by Welsh Govemment to March 2023, this has
been extend&J to March 2026. The project promo1es acce&s to eady inteNen=ion SLJPPOrt at community level through a range of
advwacy m{￿elS for oldei pe(yle and caiers a(xoss Wa￿, rt delvers training and deltvers networking opportunities lo th
Advocacy sedor in Wa125_
HOPE aims to support people at an early stage in their issues or concems to prevent Ihem slipping into CriSi5.
This year we received 350 referrals into the Servi￿ whith resumed in 3742 contacts. We supported people with 429 is5ue5. 11
peO￿e were supported through Ihe Welsh language. We closed 296 cases and had 78 cases open at Ihe etKI of the year.
We continue to receive referrals for supw1 which are too complex lor volunteer advocacy and do not meet the eligibility lor the
pro1￿t. On occasion the presenting need meets our crtieria. and it is only when we start working with the cl&nt thal the complexity
comes to lighL These have included legal issues. 50aal cate arKJ mental heath issue5, and cotnplaints to Ombudsmen. In these
cases, we seek alternabve support for IndividuaL8 or on rare occasK)ns the Projed Officers will take over frorn the volurhteets.
We have seen an increase in face-to-lace support being needed for reasons such as heamg loss. speech impediment or
paP￿ork needing tD be seen bpfore suppo¥ting the
Social Isolation has beèn 8 thème during the year for dients, with clients on occasion being housebound. This has led to
increased calls arwj their wanting to spend a longertime talking to ProFct Staff arKI voluvteers. It can mean that when an Issue has
been resolved the client is ￿luCtant lor their case to be ck)sed and Ihe o)ntact with the project erK1ed.
Themes for referrals have included ccnsumei is$￿, ECO 4 stt*mes, contactiw adult servir*s for care support, suppurt following
hospital discharge, moving home, horne rep8irs irK*Jding Vts￿ng b"me5 for these repairs, gardening services, domestic support and
bèfriending.
We had 140 active volunteers at the end of Ihe year. We have had a total of 363 acb"¥e volunieers1223 have left over Ihe life of the
project) who together deliVe￿d 7376 ¥olunleer fKJUts this year.
A targeted 8ppro8ch was tsken to rÈ(xuib"ng volunièers. f[￿￿$5￿ng on areas wherè wè had fewer volunteers to ensu￿ th81
volunleers were available across all ￿giOnS to support clients. Volunteer ￿CruItrr￿nI followed a personal approach, wilh
conversab.ons and Interviews taki￿ place lace lo f&e to build relat￿ShipS arwj lo encourage retenlion.
Throughout thè year relationships havè continued Mih CVCS, Ihird S￿or orgènisations, aducational fauliliès, community groups,
as well as looki￿ io develop and grtsw relatI￿shIpS parti¢ularty in the (xjmmunity.
Promotion ol thè volunteer advocate role has continued lo bo targeted I￿king at njral areas as well as areas where we hava
had low volurrtaar numbers to hav6 a wide geographical area of volunteers to support our clients. Events we arè attending hava
bèan rèviawad to énsurè our rèsources havè baén utilis8d in thè M(￿t effèctwè way. Wè havè continued to attand Univarsity av8nts
as W911 as IoK)king at attgnding comrnunity events and Goffee momings. Th9 ?n9ag8mant with Law Students from Cardrff, Swansea
and USW. provides us 'Mth a source of interested and engaging sludents who also see the benefits to themselves and their fvtur
careers ol having adv(tacy experience arKJ dealing with ditsent issues and types of cases
During th& reporting period our voluntser reu￿rtn￿l has been mainly older vdunleers who are wishing to make a difference and
'giv¢ back,.
We continue to communicate with our volunteers via regular UFLlates around training opportunities and olher events and our
Newsletter ￿MaInS a gxxl solKI communin￿tIOn medium with our voluiteers. V•heTe we promote the Time Credits programme. Thts
refflects our c(xnmitment to ensuring volunteers are iupfK)rted above beyond their actual advocacy vtslunteering.
In the second half of the year, we revisited the BLWIMentor Syst￿ and ub"lis&J that in several cases where new or inexperienced
advocates were SUpp￿led by MO￿ esta￿thed volunteers. This has proved to be partiwlarty uselul.
Pa98 4

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 Mar¢h 2025
We completed the ￿ar with a total of 15 Volunteer Ambassadors. Our arnbassadors have joined thè team at extemal avsnls
to givè èxampl6s of the role and how thèy help io gat real outcomès fo" 0￿er peopl8.
Thg HOPE proJ&¢t has delivered 139 trainng or doWopn*nt sgssK)ns to rwpl&
A toial of 33 advocacy nemork meeiiThJs 9JPPOrted.
28 Regional Networks.
Three National Network meetings.
. Two m¢etin9s of thtr Network thairs.
All advocacy networks meeting5 sinTr April 2020 have been via Zow or Teams. This ha5 enatled a range of 3dvocate5 and
advcKacy providers to a¢￿sS and attend the meetings. The meetiws have been well attended and have given advocates from
across Wales an opportunity to discuss relevant issues relatiThJ to iheir sÈtvices and clients. HOPE project staff have been
attending the network meetings and have been iaisin9 awareness ol the project and developin9 contacts with local advocacy
services.
During 2024-25 nefv4od( meetings discussed a range ol issues induding the cost ol living, I￿1 commissioning and funding
arrangements, development of advocacy strategies. increases Tn eemand and complexity of cases, the impact of increased
inclusion in childcare cases, the lack of krK)￿edge abtyJt advocacy from profe55K)nals In statutory bodie5, Ihe lack ol othEt support
services to signpost people to for supp(xt. hOu￿ng issues. sateguardirvj. <xre and trK)SFMtal discharge.
Guest speakers f0CL￿Sed on wellbeing support. Right Care Right Person. Headway Bran Injury support. business uses of A and
Galop.
Dom8ntia Advocacy Projoct
The Dementia Advocacy Pioiect delivers advocacy to people vtho are 18+ and who ao living with dementia across Wales.
Advocacy Is delivered by regional advocates bolh specialised dernen1ia knowledge and 5troTrg knowledge of local statutory
sÉrvices and support agencies.
Our advocates meet with people living wilh demenlia aTh￿ use a range of advcw lechniques and methcxls of communication to
maximise the level tsf inpul they can have. Whetevef pussiblp they stn.ve lo achieve vetbal instructions. Where this 19 not possible,
they use a combinati[￿ of rK>n-Instructed approache5 Iper50n centrefj, wat-hI[￿ brief, human rights, and observation). This
involves spending time with the person, speaking with their family, leaming atK)ui th8ii life, and pteviously expressed wishés and
Sclion, as wdl as reading tsre notes and lugi%ng ¥￿th thèir tAre team.
This year we supported 867 people al all slages of Ihar ￿emen￿a joumey and some of whom lind themselves In limes ol complex
change and crisis In their lives. These situations indude safeguardiThJ, hospital dischar￿. finding appropriate care and support,
earèr stress brèakdown of caring SUPWrt, d)ange of axomnNxJatN)n. deputyship and Lastwig Power ol Attomèy and many
more life itnpgthng ¢ir¢umstsn¢es whi¢h require a tra￿ed independenl advo¢8te to enaue pewe to have their views heard and
their rights upheld.
Vvè continuè lo énsure our tèam has èxlen&ve training induding non-instnA(tsd advocacy. dèaling wrth suicidal convèrsations,
Èquaity, diversity and inclusion. and èxpèrt training IM) thè &)ck41 S8M"ces and Wèlkbèing Iwalèsl Act.
This year. we experienced a significant tumover in our advocary leam. wth Ihe departure of haK our advocates. These changes
were driven by a variety of factors, induding fiJnd*ig uncertainties. evolving family commitmnls. and new career opportunities.
This temporary rsduction in staffing lèd to a dip in referral numbets during tha transitim ￿riod.
Despite these ¢hallgnges, w& mado subslantial progress in rebuilding oui toam. By the start of the Mew Year, wa had nearfy
completed re￿UltMent, aThJ by April 2025, we were back to operathng wth a lull comtlement of advocates. This renewed capacity
has positioned us strongty for ihe year ahead
OLJr mana9ers and advocates have networked at al levels Wa￿S to incwse the wojecvs profile engaging wilh the reg￿nal
dernentia lsads at the Regional Partnership Boarcs. senN)r managers In IIK31 authotity adult 5eNces teams and health boards
across the regions. We are now key partners in the Memory Support Pathway in North Wales and are working closely with all the
regi￿)a1 Dementia Connertors across wa￿$. As a result. referrals have increased signif￿andY.
The Head of Safeguar¢th"ThJ and Advoca¢y is a merrthr of the Dementia partne￿ Nalional Steering Group, and the Communlty and
Connectors National Steeling Group. 8t￿ the Regional Managers and stsff ale altending strategic I￿1￿nal meeting5 and
operational multi-disciplinary meetings.
Issues raised iidude..
Best intefftsts. meetings iequiiing irKlepeMknt support
. Case rieeds 35sessmentS
Pa98 5

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 March 2025
Financial issuès
Hospital distharga
Housing
Legal issues
. Care home wncems
Lasting Power of Attomey
. CHC funding
Family breakdown
Safeguarding
Hospital communication
Refuse collection
. Social Services
Later life planning
Loneline55 and isolation
GP visits
The feedback we receive about our servir2 is overwhdmingly ￿)sI￿Ve from dients. professionaL%, and family. Many families say
they don't know what they wwld have done ￿thOU11he seNce and that they wi I be forever giateful.
We have recewed overwhdmingty positive feedback from dients. famitylcarers. and professionals..
'My dad insisted I phone you to thank you for Sta￿lIng up fc* what he wants. and I would like to say you are a gwd manl.
'You'r8 3 credrt to your profess￿￿. cheers. that in my txx)k ￿ a pers￿ wth good rrK)rals and a knowledge.,
'1 wanted to take a mment to express mv sincere apprecialts)n for the inuedible wot* that IAdvccatel has done while advocatlng
for sevEral ol my dien15. Her dedication. piofe55i)nalistn, and cownpas5ionate approacth have madp a significant difference in
ensunng that th￿[ voices are heard, and th￿[ needs ale meL Clients have Ydt emp(Mered and reassuied knt)winu they havp
someone truly committed to their best interests. I firish wth this autlM)rrty this Friday and I wanted to th8nk het hard work. patienee,
snd commitment. Her efforts have not gone unnoticed. arKI I truty app￿eCiate
the Fositive impact she has made, arKI I IoDk forward to conb"nuing lo ￿C￿k aknThJsth her in the lulure..
'You provid8 ￿th an invaluable 58Nce that has helped so rllany of the petW we sUP￿rt..
3. Influencing
Ensurin9 old•r pèople's voieès art hèard
We supported older people lo shape and influence the developmenl and delivery of services and policies Ihal reflect their needs
and pnorities by provK1ing comprehensive and effeclNe Se￿larial anc developmenl serVi￿S lo".
Active Vvales, Cymru Oldèr PeorAe's Allianc8 ICOPAI, N3b"oral Pénsi(N)ers convenb.on Wales INPC Wales). Wal6s Sèniors Forum.
We also w￿k&d In partnarship wlh thg older pe<We's organisations lo deliver (xjr fifth amual survey of d¢Jtrr people in Wales. This
year we heard from over 1300 people aged 50 or over trom aisoss Wales atrK)ut whal really matters to Ihem. Older people lold us
about accessing health and soaal ca￿, digital indusion. employment. exjeriences of being unpaid carers, finances, and
reprès6ntstion in society. We also heard about accessing public transport. housing and getting out into communities. Tha
information gathèrèd was shar6d with Wélsh Govemment. usèd through(MJt our M)flu&ncing work and shar8d with other
organisalions to on¢ourage them to undetstsnd vthat matters to oldar pecwe.
Influ•nelng posltlv• ehan
Age Cymw works hard to Influen￿ tharwje on a range of *vels frtyn pu￿1¢ tafflpaKJning tts Worki￿ wth Govemments.
We respond to consultations. we provide eviderKe to ewuiries, we develop aThJ Sha￿ our own briefings, reports and positions, and
we build relationships with politicians and officials tc share (￿r evtrden￿ and infkjence change.
This y¢ar we ￿Sponded to 35 ¢onsultstiorts for a rarwe of organisatths regarding pdicies and wues affectin9 older people.
Vve also used oppcilunities to infiven￿ tWh the Ministerial Adviscry Group tor Older People, Third Secior Partnership Council,
HIW Stakeholder Advisory Group. the CrossFaty ￿rOup on Older Peotle and Ageing. the DWP Stakeholder Board, meeting with
the Ministef for Children and Social Care. takirKJ part in a Y -archnad drop-in event MS, in the Senedd. and engaging with 183
MS, and MPS over the year.
Pa98 6

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 Mar¢h 2025
We also responded to the snap General Election. hostrng hustiTh> events with cand*Jates and producing a manifestc) to raisè
what oldèr paoplè wanted to sea in thè nè*L UK Govemment. AJongsi(k this wè worked dosely with Age UK to campaign to revèrsè
the Wintgr Fvol Paym¢nt p(Ai¢y d)ange ann(MJn¢sd in Juty 2024.
We held an eveni 'A Spoillght or older p￿pIe atKI mentsi htsallh. ai Senedd Cymru whlth Induded p￿SeD￿tIonS from a range of
organisations and a ke>note from the Minister for M￿tal Health and Eady Years.
We were also invited to prowde Èviden¢e to Ihe Lwal Housi)g and (knemment Commrttee on the Private Rented Sector and tho
Equality and Social Justice CIKNmittee on Fuel Poverty in Waks_
We alsc) wrxjuced a new public p￿iCY statsment fo￿￿ed on older and ch.male change.
SUF￿rting good social carg
SrKial care and the implementation of the s(￿la1 Serwces and Well-being (Wales) Act contityjes to be a major loujs of our
influencing work.
ive delivered the care home pioject whith focused on c(￿C[e￿bng reL3tionship centred resKlent wellbeing through the launch ol
toolkit for Ca￿ home staff. and supporting resources vthich were ¢Jisknbvte£l to every care home in Wales. Two in-person events
also took place to share the t￿)Ikit and erMJage in conversathon arourKI relationship centred care to supwt resident wellbeing.
We also published third report orb the ddays In access to sooal Lzre Why ale we still waiting?. which had an additional focu5
on paying foi care and hospital dischaige. when [r￿t with a number of key stakeholders to discuss the re￿rt.
Wales Against Scams Partnershlp
This year we conb"nu8d to eM￿d the r818unched VVale5 Against Scams Partnership (WASPI, 8 cross-$8Ctor netwoik of
organisatlons comThitted to combatting SL%rn5 arwj fral￿ in Wales. This has mnthly tneetiTTrgs where partners frorn third
sector, police. regulatory bodies, banking, Lrtilities and other sectors could share recent scam alerts, campaigns and initiatives.
TherE are now around 37 partners attending, and during the yeai a I￿nt caM[￿Wjn was developed and launch in partnership with
North Vvales Police and Crime Commissi￿￿ to combat dLKM5tep scams. .
3. Wtsrking with local Agè Cyrnru Partnèrs
During the period, we continued lo work Y+lth our I￿al Age Cymru partners and Age UK lo develop Ihe new Network Agreement in
Wales. This tnparlite agreement with Age UK and lo(xl Age Cymru partne￿ sels oul the local and natK>nal facing relationships. Wè
supported additional règular meetings of Ihe Chièf Offieérs ol k)eal Agè Cwnfu Partnèrs and Ihe Information and Adwce Network to
take place rernotely.
4. Projects and Programmes
Isolatlon and lon•llnèss
Friend in Need setmce
Our Friend in Need sérvice has continued to gru44 and provide invaluable ￿pport to old8r peoplè. Thè sèrvic& providas frèè
telephonè lriandship (xlls for pèoplg in Walès who ar& 70 or ovèr.
One of our service users told us
'It's a conn8ction with the outsid8 world, ivs a lifelin& anc I k)ok lO￿ard to thè call. Wè ialk about anything and èverything.
Enlightening (xJnversatK)n and topics, the service is a very w)d serv￿. rf I miss the call, I listen to the answer messages and wait
for the fjall again. I'm here all the time unl¢s5 I have a hospital appo1rbt￿nI $0 I donl mind the change ol day 01 tiwne If needed.
By the end of March 2025 there We￿ 155 vfAunteers actNety supwrting older people with weekly calls and a futher 8 volunteers
tsking part in the inducticm and traini￿ process. Our Voluntee￿ have told us
.1 love itl Talking to different friends is hJmbling and fascwiating! We share a variety ol to￿.¢$ we may never have diwussed
otherwise. It'sfabulous lo leain and shale new thing51
Pa98 7

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 Mar¢h 2025
This is vol work I can partake in trom the Comf￿ of my ho￿ when I struggle wilh my own heath yet feGI very connected and
focvssèd on my phone friend. Sometimes. yès, it can bè thallenging to kèep a convarsation fluid and chatty, find somalhing
up1￿1ng for your friend to feel h4)py and lalk al)(xJt. So, I kéep a po(A of idèas * hand. pTr&c8 of p￿ty tr) discuss, trivia questions
and some weird and wonderful facts. Age Cymru is a worthy cause. the administr*ion and cotmtnunicalion side is lop class so rfc
works well and Is a pleasure to be a part crf.l-
This year 213 people had accessed the Friend in Need Servi￿ and a total of 1 5.213 ￿lIS were M￿je.
Arts and Grgalivity
The theme for May 2024 was 'change'. We've been inspired by older people that have created cultural change in Wales and used
this opportunrty to apen up (Lnver5ations atxjut change The fesTh"val continue5 to promote older age a5 a lime foi cieats"vity,
leartyng new ski115 arKJ cieates community connections.
For this year's festival, we were delighied lo pronN)te 103 evenls 157% deuease on 20231. with an estimated 9007 participants
123% increase on 20221.
A wide range of arts forms were iepresented (dan￿. visual arts. muEic and ffilml providing okler people with an interesting rnix of
ctivities to participate in across the festival month. The geographical sp￿￿d of Ihe activities and events tends to centre around
more urban areas in the South and Ncrth, but ongoing relationships galleries and libraries are helping to ensure that
opwtunities in more rural a￿aS can be promled.
Linked to the festival theme, the ChangerT7akers project celebrates oldor people that have rnade a 5ignrficant difference to culture in
Wa1£5. Ag8 Cymru worked with photographer Jon Pountney to) cr8al8 a seii£s of portr8its. sorne individuals chosen by us and
some chosen by Ihe general public. Portraits indude Anla Worthng, Sir Karl Jenkn"ns. Mart( Drakeford, Mary Lloyd Jones,
Prole550r Meena Upadhyaya 08E. Pete NewtTraD, Williatn Thomas and the Wa￿5 Velerans Football A550ciation. Thpse wer
displayed in an online gallery on the Age Cymru website and in vardiff Central Library as part of celebrations around thE
Intettbational Day of the Older Person belween the 3id and 1Tth (kttthr.
Two further Changemakers were added l) the onhne gallery" Geunor Roberts and Margarette Hughes. The project encouraged
pe44e lo think about the achievements af okjer people and to celebtate their irrpacl.
Physical Activity
The aim ol our Physical Aclivib"es programme is to inuease aclivity in older people. reverse or mitigate physical decline and frailty
nd help people live in(kpendenlty as they get okjer. We seek to emwwer peq)le with Ihe skilL% and thowledge lo understand thè
bèn￿lt$ ol being acbvè as wdl as developing opportunities social connectK)n, whieh is equally importabi to gÈnÈral wellbèing.
All of this is done In a safe, fun and commLJnity setting and makes 8 hL￿e diflerence to the lives ol older people 8cross W8le5. Bolh
in terms ol the physical benefits but also the sooal aspects o- coming koether on a regular basis.
Vvè havè maintain8(J dosè and régular e(xnmunication with 311 our volunteèrs and gr[￿p$ Ihroughout thè yèar. We have off8rèd
supptsrt and ensurèd all our volunteèrs and participants arè engagèd. ha(wy and safe at all timès.
During 2024-25, our 151 a¢tive vclunteèrs gave an incredible 8.893 trKMJrs of iheir t1￿, sUpWrti￿ 38,413 meanlngful iniera¢lions
with older people across Wales. Meanwhile. our physical actNity prcorammes saw 14.302 participant engagements, helping peopl
stay active, connected. and well.
Participant F88dback'.
99¥0 of partiapants agreed their physThl heatth and ffitness has Im[￿0ved SI￿ they slarted partiapating in our PhysKal Activity
programmes.
- 89'A arè doing morè thysical activity on a regular basis Sir￿ thèy began p3￿CIpat￿)n.
- 99'A of participants rated our programmes as good or excellent.
We asked our partlClP8nts to tell us. in treir own words. why they attend Age Cymru Physical Acthvity classes and whelher they
would recommend them to others..
'Age Cymm is a great all-rourKJ ￿ganIsatiOn pro¥iding imw)rtant ink)miation. gU￿anCe and social activrties. It Is incluslve with
inforrnation provided in an easily understood format vthith etntKiwer5 people to rnake positive inforrned choice5 to imptove their
wellbeing and lifestyle.
'Age Cymru wovides a wonderful serrice and activities that are free of tharge enabling so they are accessible to al. I particularty
enjoy Tai Chi and the dass is fun: uplith.ng and keeps me moving."
Pa98 8

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 Mar¢h 2025
he tèam are vary helpful listen to my qUesb￿S ovèrall. thèy are very for my wellbeing and my mental h8alth.'
.1 like the way wg are ¢onsulted and madè to feel tlkat what think and want ar8 actually important
.1 feel Ihat because of Age Cymtu l am able to keep My b(Kty physicalty ffil and because of t1￿ wialising aSp￿t tny minij is
heallhler too. I would recommend It io anyone.-
Nordl¢ Walklng
Nordic Walking p3fbcipants walk using a P8iT of 5peciany desigr￿J, IHJhlweHJhl p(le5 thal prowde additional Support rriE3niiig IIiEy
get more from the exercise. It provides a variety ol benefits above that of normal walking. exercising 90 /D of muscles, increasing
strerKJth in le￿. am)s. shoulders. chest and back. Nordic waking is less tiring than rKimwl walking and it can increase participants,
heart late by up to 13% meaning greater beneffit (zn be aciieved th-IMJgh le&s effi)rt. All walks and events have time built In for
soGial interadKIn.
This year. we saw 399 individuals taking part in Nordic Walking activities. Across Wales. 20 weekly walks are now led by
dedicated team of 37 trained vdunteers. hel￿n9 oldei people stay act[￿e. soual, and connected to their communities.
Low Impact Functional Training (UFr)
LIFT is a fun 2nd eroagiThJ programme oflow-1m￿ aclivrties aThJ games ¢Jesigned to encoumge older adults to stay active withln
their local cotnmunities. Each session inclLKJe5 a rrix of Safe. seated ar￿ slatmjing exerose5. all￿Wing participants tD WDtk at their
own pace irh a way that suits their individual need5 and abilities.
Tailorgd specifically for people ag8d SLI and over. LIFf womotes health. 5lr8ngth. balance. and confidence in a w8lcorning,
sociable environment. The programme and its associated qualifications a￿ owned by Age Cymru and were developed in
partnership with training ptovider Exact Filne55. With over a decade of delivery. LIFT CDlltsnue5 to tnake a meaningful dIffere￿￿e in
the lives of oldet people across Wales.
In 2024-25, we delivered 38 weekly dasse5. led by 37 trained volunt8er5. attr*ing 751 Trgular patiap8nts.
Tai Chi Qigong
Our specially tailored Tai Chi u￿Ong Shibashi das5es are designed to 8nhance tx)th m8nl81 arKJ physical well￿ing in old8r adLJIis.
Rootèd in iradition81 Chinese médicine. algi￿g - meaning -energy Exeruse- . combines breath. movèment. snd mindfulnéss tc)
promole balance, relaxation, and viialily. "Shibashi- relers lo the 18 genlle. flowing movements used lo support energy now
throughout the l￿dY.
These sessions hdp loosen and strengthen joints and musdès. impme balan￿ wslure, and supwxt healthy blood pressurè
and lung funeticbn. Règular pracw can aid urculatK*n. digèstim. and mentsi clarity. Whi￿ Improving eore strèngth - a kèy laelor in
reducing ihe risk of falls. The prtsgramme is indu*ve and ajxssibk. offering tx)th standing and seated optitsns to suii 8118bility
levels.
In 2024-25, we ran 37 weekly classes across Wabes. ddiveraj by 35 trained volunteers and attended by 750 dder pEy)ple.
Walklng Groups
Our Walking Groups arè idèal for oldèr twpl8 vhK) are confid8nl walkn.ng short distances and enjoy the social banèfits ol b8ing
activè with others. Routes aré
arelully ch05en lor their manag&abl& tetrain. and ea¢h walk is 18d by train￿ volunle8ts whr) ofttrr encouragement, supporL and
ensure no one is left behind.
In 2024-25, 17 active voluniegrs led 1 D regular weekty walks, suprKxling 95 parbupants to stay active, connactad, and upliftèd.
Walk and Talk
Our Walk and Talk programme supporfs older aduns who have k)st confi¢ence or face barriers to getting out and about.
Parti¢ipants are matched wth a Irx*l volunteer and work togethet on simple. achievable goals to improve physical health.
Using rnolivational techniques and buildirg iapport through iegulai walks. Voluntee￿ help partiapants re-erbgage with their local
area and community. The focus Is on encouragwent. companionship. aThJ building conhdetKe.
Pa98 9

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 Mar¢h 2025
Voluntaers are trained to deliver simple, equipmerrt-freè exeruses {drawn frfmm (rtjr LIFT programmèl that can bg done at lY)me.
After 12 waèks, participants racaive a personalisad plan to continuè thèir wogress.
The programffte has faced seveial Ghallenges Ktst refertals from tye Work￿￿, often for individuals whose needs gl)
beyond the Ilghl-touch suppon Walk and Talk was deslgned to offer. V¢Junieers have also found 11 to malntsln engaggment
with participants facing more complex health issues.
Thls y¢ar the prOgraMn￿ re¢r[JIt￿ 15 V￿unteerS who wete able to suprx)rt 10 indiwduals.
Héalth Initiativ•s
We Gontinued to champion We15h Govemment prioritie5 on prevention and health promoti￿ sitting on the National Falls
Prevention Task Force. the Falls antl Fragilty Fracture Audit Prograrnrne Sleering Group. end Supporting the WAST Fa113
Framework and UK-wide'4 Nations Togelherf cdlthration.
Our fflagship wintei carnpaign. Spread the Waimth: ian in phases. Phase 1 launch￿ in late August-one morth eadier in
previous yeais-to help older peotAe plan ahead.. earfy FacetK)ok and X posts reathed 1.193 ar￿ 422 iThpie55ions respectively.
Phase 2 followed in October with clear calls to keep warm. *cure wirrter VaC￿￿atrOns. ?nd use hpating deVI￿S sofety. AGross the
season the campaign attracted 19,435 SOCIa￿media impressions. 936 webpaJe views. and coverage in BBC Wales as well as
seveml local and iegional oullets.
We iefreshed our Winter Wrapped Up irrf(xmakn'￿ guide, adding n8w content on ho￿￿ety and financial sUPPOrt. A total of 6,50CI
printed guidgs13.000 via partn8r N8stl were distriLyJt8d. whil8 thg guide's webpag85 lowed 269 vigws and rglated posts a further
7,300 impressons.
Oui quarterly Age Matters newsletter reinforced the same messages. reaching 1.020 readers itb print and reCord￿g 545 onlinp
views. In partnership with Welsh Govemment'5 Help Us Help You catrpaign. we co-p[￿uCed updated leafiets Ihal cornbin8 Spread
the Warrnth advice with NHS wirter-care guidance.
Falls prevenlB)n iemained a priority beyotvj nth.onal forums. During Falls Awareness Week we a¢Jopted an Inteigenerational ftbCUS,
launching a Key Stage 2 resource pack Èrmj delivering workshops, talks and chair-based exercise demos In communrties auoss
Wales. S8v8nty-six per cent of partiapants rated session5 8110 or higher. and three atterKle8s progressed to LIFT-instructor
Irainino.
Together, these initiatives advarted Ihe we¥entative goals ol Taking Wales Forward aThJ A Healthier Wales - parliajlady In areas
ol lowest heallhy life expectancy- Whi￿ equipping I￿uSandS ol older r)eople wth Ihe knowledge, confidence and resources to stay
Wam, safè and well.
5. Sustainable Organisation
Systems and proe•ss•s
Following Ihe adoption of systems and processes lasl year. we have conlinued to refine our operations this year wilh a consstent
focus on impmving our data collectK)n.
Qualty
We conlinue to operale to the Charity auaity Standard. Investors in Volunteers and the Advocacy Qualty Perfomiance Mark.
Volunt••rs
The Age Cyrniu chaiitv was 5UPtX)rted by a range of volunteets dwiThJ 1he yeai all of whom made a huge ¢tsntribution to thtr
effective operation of the Charty.
At the end of March 2025. we had 454 volunleers. Vdunteers o)ntributed OV￿ 19,588 h￿rS lo the Charity across a raThJe of
pro9rammes.
Our Trustees are also volunteer5 and give at least 56 hour5 each per annum. ￿th the Chair and Deputy siving Sig￿lfican￿Y tnore.
As Ihe board composition is based on skills mix many trustees give turther voluntary tsme Jp on an ad hoc basis.
Our Consullative Forum is made up of voknnteers who WO￿ with us to ensure that the work of the Charity is informed by the Views
nd perspectives ol older people from c(ynmunttie5 across Wales. The Age Cymru Consullative forum tnet in person during th
year to discus5 Issues of key concein to older peJple. to provKJe Age Cymru policy w)sib"on5 arKI to give advice to a55isI Age
Cymru trusiees shape decision making within rhe Charity.
Pag& 10

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 March 2025
Fundralslng
We are reglstered wllh Ihe fundralslng regjlator. Our aP[￿￿h io fvndralslng Is sei ¢)th In our fundralslng charter, the key polnts of
which are summarised below..
-we do not Ljndertake any fundoising dOOr-tr￿ activity
-we do not share personal data t￿Yond the Age Cymru Nelwo
-we do not sell per50n31 data
-we do nol'cold call. people for fundraising purposes
-we only phone people with whom we have an existrKJ relationship or Who have already gwen us perniss￿n to contsct them
every communication from us to [ne￿be[S of the Pu￿lE will a￿layS indJde infotrnation on how to opt out of futuie corntnunications
-we always Stop direct debits re￿iVed frorn donots rf a third party le.g. family friend51 advise us that the donor is vulnerable in
some wey.. if we are Satisfied that such third party is enttued tJ act on the don￿5 behalf
we will keep our fundraising pr￿tice$ uThJer review. and we will work with others with the aim Df improving practice across the
charity seclor
The Charity protects vulnetable pe(* 1hr￿gh adhprerKe to the fundraising charter. Additionally. the central servi￿5 team tnonilor
the fundraising action plan and report to both senior rrkqnagernent ar￿ the board of tIU5tee5.
The Charity does not use professional fundraisers.
No cotnplaints in relatK)n to fundraising ac*vitses wer8 iec8ived in Ihe peri(Ml.
Our fundraising objeckn'%es comthne indivi(bJal. ccvporate and legacy donations. Th￿ yearour target was not met.
Plans for futur? periods
Our priorities in 2025 a￿ to
- Inffluence policy and practice to improve the qualrty of lrfe frjr older people in Wales.
Ensure older people know who to tum to have acce55 10 imparbal and reliable inlorrnatTron 8nd 8dwe8.
- Support IhÉ dèvèk)pmènt of ne￿ts￿k partners and the parfnership a(xoss Wales.
- Work with partners to deliver valued. e￿￿tIVe aThJ suslainably luThJed ajvocacy servi￿.
- Ensure the sustaina￿"lItY ol our organisab.on
Thesé wiorities arè to ensure older people athièvè Ihè f￿lO￿ng (MJl(x)mÈs
- Our voices are heard when deosions a￿ rnade about us and oJr coMmuni￿"eS.
Our contributions to society a￿ valued and make a differen￿.
- W8 know our rights and how to èxercise them.
- We havè improv8d hèalth ènd wèllbèing.
- We are more financially sè¢ure.
- We are connected and visible within our o)mmuni1ies.
- We are safe from abuse and neglect.
- We livè in indU￿v& communities.
Strat¢91¢ r¢port
Flnanclal pos5tlon
Age cymru gwerated a defiut on unrestricied functs in the year of £1.2K and a net movament in fund of Nil on restricted fuThYs in
the y8ar, aftar transfèrs. Tha net OP6rab"rKJ d8ficil was £42K {£218k de￿il.. 20241.
Total income was £2,778k in the current year whth increawl from the pti(K yeai * £2.424k. Charitable expenditure ha5 increased
in the current year by £203k from £2.617k to £2,820k due to the timing of costs ir¢curred in relation to restricted funding received
and the Charity's successful delivery of restrthd Fwojects to elderfy ￿pIe.
The defined txnefit pensicm) scheme had an actuarial loss of £20k due to thanges in asSumpti￿s. In the balance thet, rash held
in Age Cyrnru bank accounts inctea8ed from £578k to £886k.
Pag& 11

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 March 2025
Strat•gle report
Flnanelal r•vl
Reserve$ poli¢y
Age Cymru's reserves pollcy Is revlewed annualty and Is based on a free reserves approach. Free reserves are deflned as
unrestricted funds which have not been eamiarked and may be used generalty to further the charty's objectives. Under Ihis policy,
Age Cymru takes a twelve-month forward view of free reserves, fact(￿ng in c(mmercial and other risks. This enables Age Cymm
to determine the resetves range ￿qUired foi the Chanty tts cover ￿r.ned char.table expendituie over the following Lwelve mt)nths
Und￿ Iwo adverse scenarios.
This calculat￿n resulted in Age Cymru maintaining a free res￿eS of between £450.(xXI and £534,000. At 31 March 2025,
Age Cymru's free ￿SerVeS were £1,302.867 well in excess of this range. The free reserve excludes Fixed Asset reserves. Age
Cwru trustees are cornfortable with a position above the reserves Oicy a5 It conts.nues to operate in a challengin9 enviiontnent.
The higher reserves level gives addttK)nal resources to respond to the cost of living crisis currently impzcting the Sves of eld￿lY
PeO￿e.
Golng conc•rn
The Trustees have asse55ed the Charity's abilty k) cl￿tIn￿ as a going contEtn. In rnaking this asse5Stnent the Ttustees have
considered seveial factors when forming their conclusions induding a reviEw of U￿ated forecasts to 31 M8rch 2025 and
consideration of key risks.
The cost ol living crisis has had a significant impact on the Charity's operat*Jns but careful management of its finances enabled it to
grow free ie5etve5 in the year. The Charity is funded thiough uniestricted arvj iestricled incotne ftctn funders frorn a variety of
sources, including statutory bodies. Injsts and fourKJations. cotpotale and indiiiduals. Age UK also provides an unrestricted grant
each year.
The Ttuslees prepare annual budgets and forecasts in order to en￿re there is adequate fuThJing in place to deliver charitabl
activities lof the coming yeai. Forecast5 lor a furlher two years have also been prepared. Regular c(xnmun￿tlts￿ has been
m8inlained with Age UK and dorK)rs and the charity ha5 reviewed plarned unrestricted expendrture over the periiKI ol review.
In Iheir rewew of the budgets arnl forecasts. the Tnjstees have been mindfvl of the continL￿d risks of costs ol living and Ihe impact
that the ojirent inflation and energy piice rises will have on Cymru s operats"ons. Considerabon has also been given to thp
increased detnarml for our services brought ab￿ll t￿th the cost of living crisis 4vhKth continues to Impact the lives of elderly people
in Wale5.
HaviThJ reviewed Ihe financial position of Age Cymru the Iruslees c(ffldude ihal ihe going concem basis of Ihe acwunts'preparalion
is appropriate.
Finaneial and risk managèmèrtt objeelivès and polieiès
Risk
The Iruslees ￿gUlartY monitor the major risks affecting Ihe charity. ldenlified nsks will be mits"gated through effeclive policies and
procedures covering all areas of operatKJnal practi￿ and detaikd finanoal contrds which will be reviewed ￿gularlY.
Kèy rlsks
The organisab.onal risk wisler is revi?￿d by the managemeni team al their monthly meeth.ng and L)y Iruslaes at ea¢h ￿ard
meeling where Ihe key risks aThJ miti'gatiig actiors are di<cussed. The areas of greatest risk continue to be the potential that
insufficient unreslricted funds we generaled to deliver CO￿ Charity funclions arKJ priorities, this is mitigated tlwough income
gèneration plans and monitoring of both Income and expandittjre,. Ihat sysl6ms, software and data are compromised or fail
impacting oijr lailura to communicatè and dèlivèr sèrvicès vthich ar8 m￿gat￿d through robust s8cunty policTr6s and mèasuras and
busings5 wnb"nuity plans., that thore is a failure to comply with saftrjuarding poli¢ies and pr0¢9dU￿$, miligaled through robust
policies and monitoring.
Partnèrship working is viial to Agè Cymw's work. T￿$t￿@S have idenb"fi8d the rewtational and organisational risk of any failures in
our partnerships, this is mitigated thrimjgh the ènwhasis wè place on maintaining good relationships wilh tsur partners through
effedive and ongoing communirats"on.
Trustees also monitor risk around legislalive comF4iance, safeguarding. cyber security. competition and ￿pUtatIOn They reTrive
reports at each board meetitw to ensure Ihey are advised ol any CO￿emS and understatM1 associated remedial activity to ensure
th2t Ilsk is minimised.
structUTO, gov¢rnanc• and managom¢nt
Govèming documont
The charify is controlled by its wveming dooJment. a deed ol Irust. and constitutes a k'mited c(xnpany. liniled by guarantee, as
defined by the Companies Act 2006.
Pag& 12

Age Cynwu (Reglslered n￿nber. 068372841
Trustèès, Rèport
for the Year Ended 31 March 2025
Stweturè. gov•rnane• and manag8m•nt
K¢y manaymènt rèmunèration
The rernuneration of key management personnd is set in line ¥Yith Age UK'S refflUn￿8tK>￿ policy and is approved annually by thtr
Age Cymru boar¢J of trustees.
R•f•rone• and admlnlstratlv• d•talls
Reg1ster¢d company numb•r
06837284 IEn9land and Wales)
R8gistor•d Charity nUm￿r
112PA36
Regi5t8red office
Ground Floor
Mariners House Trident Court
East Moors Road
Cardrff
CF24 STD
Trust••s
CWMCarter
M J Coggins
C E Davies
K Hegnan-Davi85 Iresigned 25.10.241
D M Hughes
R J Mansfield
S G Milsom
E Sanders
J William5 - Chair
C Nadin (appointed 12.5.251
Auditors
Menzies LLP, Statutory Auditor5
5th Floor Hodgè House
114-116 St Mary Slreel
Cardiff
CF10 1DY
Bankèrs
Natwesl Bank
City of London Office
PO Box 12258
1 Pnnc6s Streèt
Lon(bn
EC2R 8BP
Audltors
Tha auditors, Menzies LLP, Statutory Auditors, will be pr(¥K)S8d for re4pwintr￿nI at th8 forthcon¥ng Anntjal G8nèral M6ating.
Trustees. report. incorporating a strategic report. approved by order of the board of trustees, as the company directors, on 1
December 2025 and signed on the board's behalf by..
J Williams - Trustee
Pag& 13

Age Cymru
Stat•m•nt ol Trust•ès' Rèsponsibiliti¢$
for the Year Ended 31 Mar¢h 2025
Thè trustoes (who are also the direclors of Age Cymru lor the puix)ses ol company lawl are responsibl& for preparing thè
Truslaès, Report and th8 f1nanci81 statèments in acCOrdar￿ ￿th awAitsble law and Unitèd KirWom Accounting Standards IUnit8d
Kinglom G¢nerally A¢(*pted A¢¢ounting Pra¢b"¢sl.
Company law requlres the trustses io prepare flnanclal siaiements fw each finandal year. Under Ihat law. Ihe trustees have
elected to prepare the finanoal statements in accordance with United KirNJdom Generally Accepted Accounting Practice (United
Kinglom Accounting Standards and applicable lawl
Under Gotnpany law the trustees tnust not approve fina￿la1 statetnents unless Ihey ale satisfied that Ihey give a true and fair
view of the stale of affair5 of the charitable company and of the in())ming fesource5 and application of resources. including the
income and expenditure, of the charital￿e company for that period. In preparing those finanaal statements, the trustees are
requwed to
sdect surtable accounting policies and then apply them C(￿siste￿￿￿.
ob¥erve the methods 8nd principles in the CharitEs SORP..
make judgements and estimates that are ￿asOnable and FKLHlent.'
state whether appIl￿ble acc(yJnting standards have beer folkjwed, subject to any material departures disclosed and explained
in the financial 5tatetnents..
prepare the financial statemerts on the going concem tksis Unle￿ il is inappropriate to presume that the charitr2ble cotnpany
will continue in business.
The trustees are responsible keeping proper accounti￿ records which dksclose with reasonable atturacy al any time the
financial posit￿￿ of the charilable company arKI to enable Ihetn to ensure that Ihe financial statements comply with the Companies
Act 2006. They are a150 responsAtAe for safeguaiding the assets of the thar£table company and hence for taking reasonable steps
for the pr8venlion and d8tection of fraud oth8r irr8gulariti8s.
In so lar as the trustees are aWa￿-
there is no rél8v8nt 8udit inlotmabM 0fwh￿h the d￿r[table company's auditor5 are unaware," a￿1
the trustees have taken all step5 that they ought to have iaken lo make them5elve5 aware of arny relevant audit Information snd
to establish that the auditors afft aware of that infrJnnaiion.
Pag& 14

Repthl of the Independent Audliors lo the MeM￿rS of
Agè Cymtu
Oplnlon
We have audiied Ihe financial siatements of Age Cymru Ilhe 'chariiable companYI for ihe year ended 31 March 2025 which
comprise the Statemènt of FinarKial Activities, the Balance Sheet. the Cash Flow Statement and ￿teS to the financial statements,
including a summary of significant accounting poliaes. Thè financial rèrK>rting fvamèwork that has baan appl￿d In thair prèparation
is applicablg law arKJ United Kingdom A¢¢ounting Stsndards Iunrtod lfjnydom G9nerally Attepterl Ac¢ountsw Practicgl.
In ow oplnlon Ihe flnanclal statemenls..
give a true and lair wew of the state of the charitable companls affairs as a 31 March 2025 and of its incorning resources and
application Df res￿r¢￿S, induding its income anc expendilure. for ttre year then Ènded..
have been properfy prepared in accordance wilh Unrt￿ Kiwdtyn Generally Accepted A¢c¢unting Pradb¢e; and
have been prepared In aowrdanfje wlh the requyements of the C(Hnpanies Act
Basis for opinion
We conducted our audit in accordance ￿th Intemational Standards on ALditing IUKI IISAS IUKII and applicable law. Our
responsibilrties Ljnder those standaid5 are furthei described n the Auditor5, resw)nsibiliti"es for Ihe audil of the financial staternents
seGkn'on of our report. We are intÈpendent of Ihe ctrarttable company ￿ accordance with the ethitzl iequiiements that are ielevant
to our audit of the financial Statements in the UK. induding the FRC'5 Ethical Standard, and ￿ have fulfilled our other ethical
responsibilities in accordance with these requirements. We believe ihat the audit evhdence we have obtained is sufficient and
apwopriate lo provide a basis for our opini)n.
Conclusions relating to going concern
In auditing the financial slaterrenls, we have conduded tIKat the tr￿tees. use of the going concern basis of aC￿unting in the
preParat￿n of the ffinanaal ststemenis is appropriate.
Based on the wotk we have P￿r0[[￿ed, we have not Klentthed any material uncertainties relab.ng to events or CDnditions that,
individually or collectivdy, rnay cast signtficant doubt on the charitable (x)mpanWs ability k) continue as a going concem for a tEriod
of at least twe￿8 Monttr￿ from when th8 ffinancial sta18￿￿ts are aLrthorised for Esue.
Our iesponsibilities and the resFM)nsibilities of the trustees ￿th respect to goiNJ concern are described in the ￿levant SectiC￿S of
this ￿POrt.
Other inforniation
The trustees are responsible for the other inlormabon. The other infommlion c4)mprises the infomation included in the Annual
Report, other than the financial statements aThJ our Re￿¥1 of the lTrJeperNJent Auditots theweon.
Our opinion on the financial statern8nt5 does rKbt <x>ver the (ther information alld. except to the extent othemis8 8xplititly st8lÈd in
our rÈKTrort, wè do not èxrKèss any fom of 8ssurante Condus￿ lhe￿n.
In ¢(￿ne¢ll0n with our audil ol Ihe financial statemenis, our ￿sF￿)nSib1ity is lo read Ihe clher Infomialion and. In doiro so, consider
whether the other informabtsn is materially inconsistenl wilh the fi￿￿al stalements or our knowledge obtained In the audit or
othèrwise ap￿ar$ to bè matèriaiy misstaed. 11 we 1dèn￿fy suth matenal inconsistènuÉs or apparènt matèrial misstatèmènts. wè
8re required to dèterminè whether this gives rise to a matena misstatÉment in the financK41 ststements thetnselves. 11. b8sèd (kn the
work we have performcd. we condude Ihal there ts a mal&ial mtsslalemenl o( this other infomab"Dn, we a￿ reqUI￿d lo report ihal
lacl. We have nothing lo report In Ihis regard.
Oplnlons on othw mattws pr•scrib•d by th• C¢)mpanles Act 2006
In our opinion, based on thè work ur￿ert2k￿rh in thè ¢ourse ol the audit
the infom)alion given in the Trustees. ReF4)rt for the ffinancial year for which Ihe finanaal statements are prepa￿d is consistent
with the finanaal statements., and
tho Trusteès, Report has been prepared in accordancè with applicaNe legal raquirem￿t$.
Mattttrs on whl¢h w• are r*qulred lo report by exoptlon
In the light ol Ihe knowledge and understanding of the charitable ￿)MPanY and its environment oblained in the course of the audit,
we have not identified material misstatements in Ihe Trustees, Rerrty1.
We have nothing to ￿ port in resped of fv f￿1(￿1￿9 matters Whe￿ the Companies Act 2006 requires us to report to you il, in OLJr
opinion..
adequate accounting records have nol been kept or retvms adequate for our audit ￿ve not been received from branches not
visited by us., or
the linanaal statements are tM)t in agreemenl wth the accounting r￿ordS and retums.. or
cthain disclosures ol trustetts, remuneration speufied by law are ncl made-.
we have received all the information and expkrbatir￿S we wuiie for our audil.
Pag& 15

Repthl of the Independent Audliors lo the MeM￿rS of
Agè Cymtu
Responslbllltles of trustees
As explained more fully in th6 Stalement of Trustees, Responsibilities. the tfttstees Iwho are also the directors of the charitablè
company for th8 purpL)s&s of company lawl ara reswnsitA& for the p*parats"oTh of thè financial slatèmènts and for baing satisfièd
that Ihey giv$ a tm¢ and fair vi¢w, and for suth intemal control as th& tnJst8ès detemine 1$ ng¢essary to gnablg the preparation of
finanGial ststements Ihal are free from material MisstrtemenL whether due to fraud or error.
In preparing the financial stateffEnts, the trustees are res￿nsIble lor assessing the charitable companys ability to ccM)tinue as a
going concern, disclosing, as applicable, matters related to %X)ing concem and using the going concern basis of accounting unless
the tiust¢es either intend to liquidate the charilable company or to ¢easÈ i¥)etatK)ns, or have no iealisti¢ aYL¢inativ¢ but to do su.
Our re5por15ibilities for the audit of the finarKial statements
Our objectives are to obtain reasonable assuran￿ aboul whether the financial statements as a whole are free Irom material
misslatemÈnt, whether (JUÈ to fraud or error. and to issue a Report ol the Independent Auditors that includes our opinion.
Reasonable assuiance is a high level of assurance. tmrt is rK)t a guarantee that an audit conducted in accordance with ISAS IUKI
will always detect a matetial misstatement when rt exists_ Mi5Staternents Gqn arise frotn fiaud or error and are considered tnaterial
if, individu8lly or in the aggregats. they could reasonably be expected to influence the economic deci510T15 of users taken on the
basis of these financial statements.
The exient to which our pr(￿lureS are (wable of deteding Irregukrib"es. induding fraLKJ is detailed below..
Our planning procedures identify the legal arnl regulatory frameworks applKaLle to the operations and financial statements of the
company. These are reviewed internally wth the audit tearn indudirKJ relevant industry eXperier￿e and expectations as well as
extemally with the client management. The key laws aThJ regulakn.ons considered in Ihts Context were Charities SORP IFRS 102
'AccDunting and Reporting by Charities.. Statement of RecoTmended Practice applicable lo charilie5 Pteparing Iheir accounts in
accordance with the Financial Reporting Standard Applicable in the UK arhd Republic of Iieland.. UK GAAP IFRS 1021 and relevant
tax legislation.
Once identified, we a￿sS the rtsks ol malenal mi55talements in relabtin to the laws ar￿ regulations, i[￿gUlarIties, ncluding fraud
and adjust our testing accordingly. Our audit proKeikJres ind￿le..
Di5CUSSltbg wth Trustees and management which areas of the business th8y belie￿ to ￿ [￿re sus(wts"blÉ to
fraud. awvj whether they have any knowledge or suspioon of fraLKlulent aclivilies."
Obiaining an understanding ol ihe key controls pul in pl￿ by 1he company to address risks identified,
Assessiw the effectiveness of tI￿se and discus&ng how tt)ese are wnaintained and monrtored intemally.
Asse5SlW the risk ol tnanagement overtide and re￿eW atKI tesh.tu of i(xJttb31 entries tnède Into the accx)unting
*•
system",
Ch8llÈniino assumptions and judgemÈniS rnade by Ihe (x)mp8ny in relation to the sonifieant 3e(x)unting
eslimales employed In Ihe preparaticn of the financial s￿leMen1s-
DtscussiThJ wlh Trustees and Managemenl the legal aThJ reguLalory oblTrgats"ons ol the business and whether
they have any knowledge or Susplu￿ ol non com￿lan￿.
Despitè the audit bèing planned and condueted in accordance wth ISAS IUKI thèrè rèmains an unavoidable risk that matérial
misststÉments in thè fiThan¢ial statements rnay not be dete-led owiNg to inherènt lirnitabons of the èudil, and that by their very
nalure, any such instan￿$ ol fraud or Irwularilies likely involve o￿luSion. Icwgery. inleniional misrweseniation, or Ihe override ol
intemal contrds.
A fLirthèr dèscription of our rèsrK>nsibilitiés lor th6 audit ol ttrè finan(ial statamènts is I￿at&d on Iha Financial Repcwting Council's
websile ai w¥wi.fr¢.org.uklaudiiorsresponsibililies. This dwiptiw f(￿$ part of our Report of th& Ind6p&ndent Audiiors.
Use of our report
This report is madè solaly to the charitablè company's members. as a i)thYy, in accordancè wth Chapter 3 01 Part 16 of thè
Companiès Act 2006. Our audit work has beèn und6rtak8n so that wè might statè to thè charilablè company's mèmbèrs thosè
matter5 we are 18quirgd to Stale to th9ffl in an auditors. rep(xt arKI for no other purtx)sg. To the fullest extent poimitted by law, w&
do Th)t accept or assume resF¥)nsibility to anyone other ihan the thartable cornpany and the charitable cc#npany's members as a
body, for our audit work. for this reFKrt or for the oiynions we have formed.
Victr*ia Carter ISenK)r Ststutrmy Auditor)
for and on behalf C>f Menzies LLP. Statulory Auditors
5th Flo￿ Hodge House
114-116 St Mary Street
Cardiff
CF10 10Y
2 December 2025
Pag& 16

Age Cymru
Statèmèrtt of Fifianelal Actlvltlès
{In￿rporating an Income and E¥pendityre A¢¢ountl
for Ihe Year Ended 31 March 2025
2025
Total
lund$
2024
Total
fund$
llnrestri￿0d
funts
Rostrlet¢d
funds
Incomè and endowmants from
Donations and legacies
571.031
571.031
74,104
Charitable activities
Cure acUviLi85
353.372
1.844.385
2,197,757
2.334,250
Invèstment income
Total
9,863
934,266
9,863
2,T18,651
16,C128
2,424,382
1.844.385
Expenditulf
Charltable actlvltl•s
Cora activities
935.53T
2,820,462
2 617,348
N8t gainslllosses) on investmenls
NET INCOMEIIEXPENDITUREI
Transfers bthèèn funds
Net movement in funds
11,2711
40.540
141.8111
(40,5401
40.540
141,8111
1218,r)701
18
141,8111
1218,D701
Re¢on¢iliation of fun(15
Total funds brought foNard
1.357,750
1.357.750
1,575,820
Total funds carri•d fopward
1315.939
1.315.939
1 357 750
The notes fomi part of these financial statements
Pag& 17

Age Cynwu (Reglslered n￿nber. 068372841
Balancè ShÈÈt
31 March 2025
2025
Total
fvnd$
2024
Totsl
funds
Unr•strictod
funds
Rèstrlet•d
fund$
Flxed assets
Tangible assets
Investments
12
13
13,070
13,070
21,006
13.072
13,072
21,008
Current assets
Debtors
Cash at bank
14
714.461
886.670
1.fJ)1.131
714.461
888.670
1.£01.131
912,388
578 738
1.491.126
Creditors
Atnount5 falling due wthin one year
1S
1286,6241
1286,6241
1142,7441
Net ¢urr¢nt assets
1.314.507
1,314,507
1,348,382
Total a$set$ less current liabillies
1.327,579
1.327.579
1,369,390
Provlslons lor Ilabllltles
17
111,6401
111,6401
111,6401
NET ASSETS
Funds
Unrestricted ftjnds
Total funds
1,315,939
1,315,939
1,357,750
18
1 315939
1 315939
1 357.750
1 357.750
The financlal statements were approved by Ihe Board of Trustees and aulhorised for issue on 1 December 2025 aThJ were swaned
on its behalf by-.
J Williams - Trusts
The notes fomi part of these financial statements
Pag& 18

Age Cymru
Cash Flow Statèm•nt
for the Year Ended 31 March 2025
2025
2024
Notès
Cash fl¢)w$ from 9￿ratIng a¢¢lvttle
Cash generated from operatlons
Net cash provided byllused in} operating aclmtbes
298.￿9
298.069
803 3T81
803 3781
Cash flows from Investing activitles
Purchase of langible fixed assets
Interest received
Net cash provided byllused in) invesbng actiwknes
125,9501
16,028
9.863
9.863
Change In rAsh and ¢a$h equlvalents in
the reporting period
cash and ¢ash equlvalenis at the
beginning of the reporting period
Cash and cash •qulval•nts at Ihè •nd
the reporting perlod
307.932
1813,3001
578,738
1.392.038
886.870
578,738
The notes fomi part of these financial statements
Pag& 19

Age Cymru
Notès to t￿ Cash Flew Statèmènt
for the Year Ended 31 Mar¢h 2025
R•conclllatlon of not •xpondltur• to nèt cash flow from ofvwatlng ac￿¥￿10eS
2025
2024
Net expenditure for the reporting period las per the Statement of
Financlal Activltl85)
Adjustments for:
Depreciation charges
Interest received
Dècrèasellinerèasel in debtors
Increaselldecreasel in creditors
Net cash provided byllused inl operations
141,8111
1218.0701
7.93$
19.8631
197,927
143.881
298.D69
6,620
116,0281
1508,7911
6T. 1091
803,3781
Analysis of changes in net furK15
At 1.4.24
Cash flow
At 31.3.25
Net cash
Cash at barbk
578.738
578,738
307,932
3C17,932
307 932
886,610
886,670
886 610
Total
The notes fomi part of these financial statements
Pagè 20

Age Cymru
Notès to thè Finandal Statèmènts
for the Year Ended 31 March 2025
Accountlng pollcl•s
Ba$1$ ol prèparlny th• ffinaneial s1atèm￿ts
The finanGial statements ol the charilable company. whith is a public benefit enlily under FRS 102, have been propared in
accordance wllh the Charlues SORP IFRS 1021 'Accouniing and Reponing ty Charltles.. Statement of Recommende
Practice applicable to charities preparing t￿1r ￿cO￿ts in accordan￿ wth the Financial Reporting Stsndard applicable in
the UK and Republic ol Ireland IFRS 1021 (effective 1 January 20191,. Financial Reporting Standard 102 'The Fin8ncial
Reporting Stsndard appkable in the UK and Republic of I￿land. and the Companies Ad 2006. The financial ststements
have been prepared under the hKstorical cost wnveitK)n. with the excepb.on of investrnents which are included at rnarket
value.
Going cone•m
The Tiustees havè assessed the Chartws abilty to conb.nue as a wng concem. In Mak1￿ this assessment the Trustees
have consKlered several factors ￿en fottTMllg their conduSTr(￿S indudin9 a rewew of updated forecasts to 31 March 2025
and a consideration of key risks.
The cost of living crisis has W a signfficant impact on Ihe Charity's )perations but careful management of Its finances
enabled rft to grow free reserves in the year The Charty 15 furded thiough unre51ricted and restricted incotne frown lundets
from a variety of source5, including stalLrtory bodTre5. trusts and fiMJrdatK)ns. corporates and individuals Age UK also
provides an unrestricted grant each year. There ts ro irvpact on Ihe goin9 ￿n￿rn regarding the Charity lesving the Age
UK Group on 1 April 2023.
The Trustees prepare annual budgets and forecasts in order to enEure there is adequate funding in place to deliver
Charitable activities for the coTning year. Fotecast5 for a further two years have also been prepared. Regular
communication ha5 been maintained with Age UK and donors and the charity has revi8wed planned unrgstrict8d
expendilure over the perbjd of rev￿.
In their review of the budgets and forecasts. the Trustees havE beerb miidful of the continued risks of costs of living arMJ thp
imp8et that the current infiation arKI energy price rise5 wll have 1)n CyThru's operab"on5. Consideration has a150 been giv8n
to the increa5eJ demand fLY our serv￿eS lyoughl aiwjut both ihe cost of living crisi5 wh￿h continues to irnpact the lives of
elderfy people in Wales.
Having ￿￿ew￿l the finanaal FK)Srtion of Cymm the trust&s condude thal the going concem basis of thE aceounls.
preparats.on is appropriate.
Income
All Incoming ￿sOUrceS a￿ induded in the Statemen= of Finanaal Activrt*s ISOFAI when the Charity is legally entitled, the
receipt Is probable and the amount is measural￿t. The specffjic wlicies apply to categories ol incoffÉ".
Donations and 811 other re¢eipts generated from fundfjising are reported gross on a re¢eiv8ble b8SiS.
Granls receivable income. where related to perfomHnce and speafic deliverables, Is accounled for as Ihe Charity èarns
the right to consideration by its perfomiancè. Where incomè is receNed in advance ol perfornwnce. Its rècogniliDn is
d6fÉrrad and inelud8d in crèditors. Wh8re enmèmènt ocLurs bèfc*è in(x)m8 is recaivad, tha incimna ts accruad.
Legaaes are accounted for as income On￿ the receipt of Ihe legacy becoms probable and quantifiable and entitlement
crileria aro estsblished. For pecuniary legacies this will generally be at the point probate is granted. For residuary legaaes
this will gèneraly be when a copy ol thè will and an Assets and Liabiliti&s Statement has baen r8caiv8d from the executor
nd probatè has bèèn grant￿.
expendlture
All expenditure is acco￿ted for on an accruals basis and has b8en dassified under headings that aggr8gatè all costs
ralaled to that catègory. Wher8 costs CAnnot be directy attribut8d to particular hèadiros thay hava beèn allocalad tc)
aclivitEs on a basis consislenl wth use ol res(MJrces.
Grants payable are charged in the perK)d when the offer is conveyed to the rerypient ex￿pt in cases where the offer is
conditional, such grants being recognised as expenditure when Ihe c￿ditIOnS are fulfilled. Offers subj'ect to conditions
which have not been met at the period-end are rK)ted as a commrtment. but not accrued as expendilure.
Support costs are allocated to different aLtiwty categories based on a judgement of the percentage the specific activity
represenls in relation to the total non-support expenditure. SuJport costs include management, finance, human resourTrs,
infonnation technology atml some elemenls of fuThJraising. Govemance costs other than those disdosed specifically in the
notes lo these acccxjnts are included within supp(Ml costs and allocated on the same basis.
Page 21
continLJ8d...

Age Cymru
Notès to thè Finaneial Statémènts- eontintsgd
for the Year Ended 31 March 2025
Accountlng pollcl•s- cOn￿nU&d
Ex￿ndIt￿r￿
Grants offered subjed to Condits"<￿ whith have not been met al the year end dale are noted a8 a commilmenl but not
accrued as expendlture.
Tanglbl• fix￿ assèts
Depreciation is provided at the fdlmng annual rates in (xder to ￿lte off ead) asset over its estimated uselLJI Ilfe.
R•latèd party ox•mption
The charitable company has taken advantsge of exempl￿. under temis of Financial RèKx)rting Standard 102 'Th
Financial Repotting SlarKlaid applKable in Ihe UK RepuNic of IieLind'. not to disclose related party transactions with
wholly owned subsidiarie5 within the group.
Taxatlon
The charity is exernpt from cotw)ratK)n lax on rt5 chaiitatAe activth"es.
Fund accounting
Unrestricted lunds can be used in acLordartt with charilable rtiectwes at Ihe discreth)n ol the trustees.
Re51ricted funds can only be used lot Parti￿L￿r restrKAed purpjses wthin the obFCts of the charity. Re5tnction5 aii5e when
5pecrfied by the donor 01 when funds are ra.5ed for partiCU￿r ie5tricted purposes.
Further explanatN)n of the nature and pur[￿ of eath fund is Y￿lL*Jed in the notes to the finar￿la1 statements.
Pension costs and oiher post-retirement beneffts
The Charity contributes to a group Pe￿onal pen510n plan operated by Zurith as well as an oeojpational mon8y purthas8
scherne. A pension plan is available to all employees over Ihe age of 18. The assets of the scherne are held sepaiately
from those ol ￿ Charity. The annual contributty)n payments a￿ charged to the SOFA.
A defined benefit plan is a wst*Thployment benefit plan othLY than a defined contribub.on plan. The entity's net obligAlion
in respect of defined benefii plans larKI other k)ng tetm ernplolee benefjtsl is c81cul8led by estim81ing the amount of fvture
nefils that employÉes havè eamed in reiurn f(K their service in the CLJrrent And pritir peri(xJs", that bènefit 15 disctsuntèd tc)
delem)ine ils presenl value. The lair value ol any plan assets is deducied. The entity delemines Ihe net inleresl expense
lincomel on the nel defined benefit liability lor the perityj by applying the discount ote as detemned al the beginning ol
the amual period to the nel defined benefit lialM"Iity tthing ac￿nt ol changes arising as a Esult ol contributions and benefil
paymènts.
The discount rale is the yield al Ihe balance sheet dale on M credii raled bonds ¢Jenominaled in the currency ol and
having maturity dates approximating to the lemis ol the enb.ly s oblKJalions. A valualion Is perfom)ed annually by a qualrfied
acluary using proiect8d unit credit mèthod. The tnts.ty recognises nèt defined benefit plan assèts to the èxlenl that it is
ablè to rècover thè surplus *ith8f thr(MJgh radU￿d rthtn"bulions in thè future or fv(xJgh r6furKls from thè plan.
Changes in Ihe nel defined benefrt liability arising from employee service rendered during the period, net interesl on net
defined benefit liability, and the cost of plan introductions. ber.efit changes, curtailments and settlements during Ihe ￿rIOd
arè ra￿gnIs&d in profrt or loss.
Remeasuremonl of Ihg nel doffin￿ bgn8ft liabiltylassat is rwJnised in oth* ¢ompreh¥nsiv8 in¢ome in the period In
which it occurs.
Flnanclal Instrum•nts
Age Cymru has financial assets finan(ial liabilrfie$ ol a kind that qualfy as basic finarnual instwments. Basic financial
in5trvments are initially recogniwj at transaction value and subsequently measured at the present value of ftrtvre Gash
flows lamrtised costl. Financial assets k.eld at amortised cost comprise cash at bank and in hand, short teim cash
deposits and the charity's debtors exduding prepayn*nls.
Financial liabilities held at amortised cost comprise the charity's short and k)NJ temi cteditors exduding deferred in¢ome
and taxation payable. No discouwrting has Jeen apFlied to th2se financial irhstrurnents on the basis that the peiiod5 over
wh￿h amounts will be settled are such that any discwntiryJ would be iwmatenal.
Page 22
continLJ8d...

Age Cymru
Notès to thè Finaneial Statémènts- eontintsgd
for the Year Ended 31 March 2025
Donatlons and l•gacl•s
2025
2024
Donat￿n5
Legades
40.385
530.646
571 031
48,103
Invèstmènt Incomè
2025
2024
Interest Income
Incorne from charltable actlvltks
2025
2024
Other
Grants
Core aciivitses
Cor¢ activiti.es
7,714
2.190043
2.197.T57
59,764
2,274.486
2 334 250
Grants recèlved. Indudèd In Ihe above. arè as folkyws:
2025
2024
Othgr
2 274 486
Charltable a￿l¥ll1e$ ¢osts
Grant
fundlng of
activitles
Isee note
Support
costs Isee
notg 71
Dlrecl
Cost$
Totals
Core activibes
235 383
2 820 482
Grants payabl•
2025
2024
Core activities
235 383
178.002
SuppLYI c05t5
Govèmancè
costs
Othèr
Total$
Core acbwlies
13950
Page 23
continLJ8d...

Age Cymru
Notès to thè Finaneial Statémènts- eontintsgd
for the Year Ended 31 March 2025
N•t Incomollèxpondltur•l
Nel inwtn¢I{e￿ndIlUreI is stat￿1 after thargingll¢reditingl.'
2025
2024
Depreciation - owneil assets
Tru￿••8. r•munoratlon and b•n•fllS
There were no trustees. remunerabon or other beneffjts for the year en(knJ 31 Marth 202$ nor for the year ended 31 March
2024.
Tru$t885' expenses
2025
2024
Trustees, expenses
10.
staff Costs
2025
2024
Wages and salaries
Social $e¢urity costs
Other pension costs
1,671,794
154.D94
2D7.965
2 033 853
1.605.595
149.594
185.043
1 940 232
Key Management Personnel are defined as the CEO and the Management Team. There were 5 individuals included within
this Gqtegory and their key Mana9etr￿nt remunerati￿ was 319.19212024: £308.946}.
The average monthty number of em￿OyeeS during ts year was as fdlD+VS.'
2025
57
2024
61
Aver8ge number of eM￿0ye88
The number of employees wlTh)se employee benefrts lexduding employer pension o)stsl exceeded £80,000 was..
2025
2024
£70,001 - £80.(K)O
11.
Comparatives lor th8 statement of financial aclivitses
Unrestricted
funds
Restricted
funds
Totsl
funds
Incom• and •ndowm&nts from
Donatiorhs and legacie5
74.104
74,104
Charitabl8 activities
Core activities
4Q2.410
1.931.840
2,334,250
Investrnent incomp
Total
16,028
492.542
16,028
2,424,382
1.931.840
Exp•ndbtur• on
Charftable actlvltles
Cwe activities
688.271
1.929.Q77
2 S17.348
Page 24
continLJ8d...

Age Cymru
Notès to thè Finaneial Statémènts- eontintsgd
for the Year Ended 31 Mar¢h 2025
11.
Comparatlv•s for tho sLit•m•nt of Ilnanclal actlvltl•s- conllnu•d
Unr•strlct
nd$
R•strlctèd
fvnd$
Total
fvnds
N&t gainslllossesl on investments
NET INCOMEIIEXPENDITUREI
Transfers between funds
Net movemeni in fun(Is
1220.8331
3,327
1217.5061
2,763
3,327
15541
1218,Q701
1218,0701
Rèconcillatlon of funds
Total funds brou9ht forwar
1.575.256
564
1,575,820
Toial lunds carrl•<l forward
1.357.750
1.357.750
12.
Tangible fixed assets
Plant and
machinery
Cost
At 1 April 2024 and 31 Marth 2025
Depreciation
At 1 April 2024
Chdiye fur yedi
At 31 March 2025
Net book value
At 31 March 2025
At 31 March 2024
71,076
50,070
7.936
58,006
21.006
13.
Fixod asset inv•stm•nts
Shar•s in
group
undgrtaking
Market value
Al 1 April 2024 and 31 March 2025
Net book valu•
At 31 March 2025
At 31 Marth 2024
There were no nvestment a&8ets outside UK.
At 31 March 2025. Ihe charty held inves￿ents in the followng yjbsidiary urthrtakings
Country of
in¢orFJoratlon
Natur8 of
Business
Trading
SubsKJiary
Idormantl
Class of Share
held
Proportion of
5hareholdlng
Name
Age Cymru Trading Limited
Unrted Kingd(yn
Ordinary
100%
Page 25
continLJ8d...

Age Cymru
Notès to thè Finaneial Statémènts- eontintsgd
for the Year Ended 31 March 2025
14.
Débtors: amounts falllng due wlthln one year
2025
2024
Trade deblors
otherdebiors
Prepayments and accrued income
4.645
123
42,221
123
870.044
912388
714461
15.
credltors: amounts falllng du• wlthln ono y•ar
2025
2024
Trade ueditors
VAT
OtherGreditor5
Accrua15 aiid deferred incotne
49,TQD
10.452
46.102
180 37QI
286 S24
33,826
4,654
67,246
37.018
142744
16.
Lèaslng agrèomènts
Minimum lea5E payments under norKancelable OPEraDng lease5 fall ¢Jue a5 r(Aluvfi".
2025
2024
Within one year
Between one and five year5
In more than five years
33,761
71,589
33,364
110.301
49.974
193639
17.
Pro¥lslon$ for Ilablllt￿$
2025
2024
Provisions
11.640
18.
Movement In fvnds
Tran518r5
b•tw••n
funds
mov•mont
in fund5
At
31.3.25
At 1A.24
Unrestricted funds
Geneial fund
Designated IT and Organisational Softwa
Designated Prerni5es
Designated Staffing Cornmittnents
Designated W(Yking Capitsl Requirefflenls
Designated Staff Costs
514.350
65.IKKJ
11 271)
{40.5401
472,539
65,000
so.ooo
75.000
200.000
453,400
1,315,939
75.IXXJ
453.400
1.357.750
11.271)
140,5401
R•strictsd funds
Wellbeing
140 5401
40,540
TOTAL FUNDS
41 811
1 315939
Page 26
continLJ8d...

Age Cymru
Notès to thè Finaneial Statémènts- eontintsgd
for the Year Ended 31 March 2025
18.
Mov8mont In funds- eontlnu8d
Not movgment in funds, indtKJgd in lh& abovo ar& as f￿lty￿s..
Incomlng
resources
Resources
expended
Movement
Sn funds
Unr•strlet•d fund$
General fund
1935.5371
11,2711
Rastrict•d funds
Information and ￿JviCe
Wellbeing
Support the nelwork
346.727
1.285.519
212.139
1.644.385
1346.7271
11.326,0591
212.1391
1.884.925)
140,5401
40.5401
TOTAL FUNDS
Comparativès for movemènt in lunds
Net
movement
in funds
Translers
between
funt1s
At 1.423
31.3.24
Un￿strICted fvnds
General fund
Designated IT and Ofganisational Software
Designated Premisès
Dèsignated Staffing Commitments
Designated W¢xking Capitsl Req￿reMentS
Designated Staff Costs
1.575.256
1220.833)
1840,0731
65,OCKJ
50,OLK)
75,OCM)
200,000
453.400
3.327
514,350
65,000
50,QQO
75,000
200.000
453 400
1.357.750
1.575.256
1220,833}
Restrlcted funds
Information and advice
Wellbeing
SuptM)rt the network
1112)
198718)
101 593
2,763
218.Q70
112
97,598
101.037
3,3271
1,120
556
564
1.575.820
TOTAL FUNDS
1357 750
Comparative net rmvement in funds. induded in Ihe above are as follows..
Incoming
resources
Resources
expended
Gains and
1055es
Movement
in funds
Unrestricted funds
Gen8ral fund
492.542
1688.2711
125,1 D41
1220,8331
Restricted funds
Inlorrnalion ar￿ advice
Wellb8ing
Supwrt the nelw(Kk
Hèalth & Carè
383.741
1.336,338
174,731
37,030
1,931,840
1383 8531
{1.435 056)
173 1381
37 030
1,929,077
2.617.348
11121
198,7181
101,593
2,763
TOTAL FUNDS
Page 27
continLJ8d...

Age Cymru
Notès to thè Finaneial Statémènts- eontintsgd
for the Year Ended 31 March 2025
18.
Movement In funds- eontlnu8d
Translers b¢ts¥•en lund$
Dvrlng the year transfers of £40.540 12024.. £3,327) were reoulred from unrestrfcted funds, to cover excess spend on
restricted funds not expected to be recovered through future surplus c¥) the res￿1Ve restricted fuThJ.
19.
Employ¢• b•n¢fft obllgatlons
T1￿ disclosures below are in re5pecl of ihe Age Cymfu Section ol Ihe Age UK Re￿rernent Beiierrts Schewne Ilhe
Sch￿e'l.
The above entity is a patb"cipating employer of a funded thfined benefit pension scheme in the UK, which provides
retiretnenl benefits based on mernbe15' p￿sK)nable salary and ser¥ice whell leaving ernployfflerht. ThE assets of the
scheme are helj in a separately admini%tere(I fund and the plan is administereLI by 8 trustee body l￿dePendent of Age UKI
who are responsible for ensuring that the sd)eme is sufficiently fuThled-.o meet ojrrent and future obligations. The liab'lilies
set out in this note have been calculated based on the resutts of the full Scheme Funding Assessment. as at 31 March
2022. updated to 31 March 2025, alk)wng fot benefr.5 paid. The present value of the defined benefit obligatiDll, the ￿lated
current service c05t and past servKE costs were rne85ured Ihe prw unrt credit meth(xJ.
Age UK has agreed a funding plan wth the trustee body. whereby contributions are agreed with the trustee to redu￿ the
funding deficit where necessary. The disdosures set cwjt below are ba*d on calculations carried out as at 31 March 2025
by an Independent qualifEd actuary. The results (rfttE calojlations and the a55umpts.ons adopted ale shown below
Princpal assumptions-
31 March 2025
580%
310%
230%
2 30°A
31 March 2024
4.90%
3.20%
2.40%
2.40/
Discount rate
Retail Prie6s Index IRPII Infl8tK)n
Crjnsumer Prices Index (CPI Inflat￿)
Future In¢￿ase5 in deferred pensDns
Ratp of increase to pensi)ns in paymenL
RPI min 390, tTWX 5%
RPI max 2.5%
365%
200%
IOOVb of S3PMA base
iables lor ma￿S and 1C#)°
of S3PFA M base tables
lor females projected by
vèar ol birth assurirvJ
ILrture imp￿vern￿nts in
line wilh CMI 2023
projeth.ons Iwilh
parameters Sk- 7.0, A-
0.25Vo. w2D201w2021 =
and w20221w2023 =
15%) aThJ a long-temi
improve￿nI rate of
1.25/0 p.a.
Membèrs a"è assumèd to
tske 70% (>f th& maxirnum
lax f￿e cash available at
retirement
3.70%
2.05%
100% of S3PMA basè
iables for males and 100°
of S3PFA M base iables lor
females projected by year ol
birth assuming futurè
improvements in line with
CMI 2022 proieclDns Iwilh
parameters Sk- 7.0, A-
0.25WD, w20201w2021 - 0%
and w2022= 25%) and a
long-term improvanenl raie
of 1.25°k p.
Post r8tirsm8nt mortality
Mèmbèrs ar8 assumd to
tske 70Qkn of the tnaximum
tax free cash available at
rètirement
Cash commutation l /D of members takirKJ
maximum cash on current factors)
Llfe expèetandos and 8alane• Sh8•t Oalè
fvlale at age 65
Fetnak at age 65
Male at age 45
Fema￿ at age 45
21.7
23.7
21.7
25.1
25.1
the avoIdar￿e of doubt the above assumptK>ns are in absdule tems.
For the assumpt¥)ns which apply lo pens￿$ in payment, alloWan￿S tor any minimum increases have been made using
the Black Scholes oplk)n priung model.
Assèt l>r•akdown
Page 28
continLJ8d...

Age Cymru
Notès to thè Finaneial Statémènts- eontintsgd
for the Year Ended 31 March 2025
19.
Employ•• bènofft obllgatlons- contlnued
Th¢ major ¢alewos of schèmè assets as a per¢entag& of totsl s(tsmo awts arg
31 March 2025
9.7%
0.0%
fj9.9%
14.5%
5.9%
11JO.O%
31 March 2024
14.5¥.
4.9°1ty
637%
13.4/0
3.5°k
100.0%
Equits"es
Diversified gffjb*th fund
MalGhing assetslbond5
Infrastructure
Cash
Total
31 March 2025
31 March 2024
Equlttes
Diveisthed growth fund
Matching assetsfDorKIs
Infrsstructure
Cash
Total
93
146
674
140
57
643
135
35
1.009
The pension 5them8 has not invested in of the Age UIC5 own financi41 statements. nor irb properties or other a55etS
l￿e￿ by Age UK.
The assets are all quotes in an active tnarkel.
Net defined benefit asset (liabilty
31 March 2025
31 March 2024
Fair value of schem8 assets
Presèni value ol defined bènèfit obligations
Funded status
Paragraph 28.22 surplus reslrictK)n
Defined benefit assetllli&)ility} recognised in balance sheet
963
833
130
I1￿)
1,009
954
55
1551
Total expense o¢ognis¢d in Pr¢frt and Loss a¢¢ount
31 March 2025
31 March 2024
Currènt sèrvicè ctsst
Administration 8xpenses
Past service costs including curtailments
Effect of settlements
R•cognls•d In arrlvlng at opèratlng profft
Intèrèst on thè nat d8fin8d bènèfit liability
Tolal re¢ognised In thg Profit and Lo$$ a¢¢ount
Total amounts takèn to Other Comprehenslvè Incom•
31 Mèrch 2025
31 March 2024
Adual return on sGheme a5sets- ￿1￿$ and {lossesl
less.. interest income on scheme assets
Remeasurement gains and IlosseskR&tum on scheme assets
excluding interest income
Rttmttasurement gains and Ilossesl
Paragraph 28.25lcl surplus restridion
Remeasurement gainlllossl recognisBO in Other
Comprèhènsivè Ineomt
1181
1461
26
1451
1641
119
1751
181
1201
1201
Chang•s to th• present valu• ol the dofined b•nefit obligation
31 March 2025
31 March 2024
Page 29
continLJ8d...

Age Cymru
Notès to thè Finaneial Statémènts- eontintsgd
for the Year Ended 31 March 2025
19.
Employ•• bènofft obllgatlons- contlnued
Present value gf dgfined benefit obligatiw at i*srynnlng of
perlod
Benefits paid including eKpenses
Currenl service cosls
Administration cosls
Interest costs
Reffleasurement Igainsl and losse5
Employee contributions
Past Servi￿ costs including curtailments
Disposalslacquisitions
Effect of settlernents
Prèsant value of d•fined benefit obligation at ènd of ￿rIOd
954
1531
1501
45
833
9S4
Changes to the fair Value of scheme assets during the ye
31 March 2025
31 March 2024
Fair value of scheme assets at Winning ol pemd
Interest income
Remeasuremellt gains and Ilossesl
Contributions by the Employer
Employee contributions
Disposalslatrquisitions
Berbefrts paid including expense5
Fair value of scheme assets at end of period
1.009
1.008
45
1191
25
1641
25
1531
963
1501
1.OQ9
20.
Related party dlsclosuRs
There were no related p8rty traW{￿on$ for the ye8r ende(131 March 2025.
Pag& 30

This document was delivered using electronic communications and authenticated in
accordance with the registrar's rules relating to electronic forni, authentication and
manner of delivery under section 1072 of the Companies Act 2006.