
## 12[th] Annual Report 

April 2020 to March 2021 


Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 

1 



## CONTENTS 

|Welcome from the Chair|page 3|Progress Towards organisational Aims|page 11-21|
|---|---|---|---|
|Mission Statement & Values|page 4|Future Developments|page 22|
|Governance|page 5|Staff Structure|page 23|
|Chief Officer’s Report|page 7|Summary Accounts|page 25|
|Treasurer’s Report & Financial|page 8|Declaration|page 28|
|Overview||||



2 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Welcome from the Chair 

Welcome to the 12[th] Annual Report of the Deafness Resource Centre. 

Due to COVID-19 having a strong negative impact on all organisations from March 2020, the annual report focuses mainly on our achievements and progress in each of our strategic areas during the financial year. We have provided additional information in each section about how we reacted to COVID-19 as it started to affect our work. 

Our current financial position reflects the significant challenges brought about by the pandemic. Without the 


support of emergency grants from a number of organisations, but in particular The Steve Morgan Foundation, we would have struggled to continue to provide our essential services. 

The pandemic highlighted the challenges that D/deaf People face in communicating on a daily basis and the isolation experienced as a result of their Deafness and hearing loss, this saw a significant increase in our demand for Advocacy and our Family services. I am pleased to see that our Family services are now being delivered across the Greater Merseyside Region, with a focus on building confidence in young people and connecting families with improved communication. 

Two other investments this year have been the hall, which is now finished and available for rent to the local community and secondly our client database has been built which will help us to maintain client records and adhere to GDPR requirements. 

The focus of our strategic planning this year will be on ensuring the long-term viability of the charity, securing income streams and rebuilding our outreach and face-to-face work. 

Finally, I cannot conclude without expressing my thanks to Helen our Chief Officer for her outstanding work, to our excellent team of staff, our Trustees, our clients and our grant providers for their continued support to the Deafness Resource Centre during what has been a most challenging year. 

Imelda Sankson 

3 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Mission Statement 

‘To create an environment in which D/deaf people, children and young people have access to services and opportunities that facilitate informed choices and decision making, leading to increased independence and respect’ 

The Management Committee, staff and volunteers are committed to upholding the organisations Core Values: 

|Respect|for each other, customers and partners|
|---|---|
|Quality|throughout our services|
|Accountability|to all stakeholders|
|Dedication|to makinga real difference|
|Commitment|to achievingourgoals|
|Fairness|in the treatment of customers & colleagues|



4 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Governance 

## Trustees and Board members in post during this year…… 

|**Name**|**Office**|**Representing**|**Retired/joined**|
|---|---|---|---|
|**Imelda Sankson**|Trustee/Chair|Independent||
|**Peter Harvey**|Trustee|Independent||
|**Bernie Lightfoot**|Secretary|Independent||
|**Rev. Hannah Lewis**|Co-opted|Church Representative||
|**John Roberts**|Trustee|Tinnitus Group||
|**Janet Yates**|Treasurer|Independent||
|**Keelan Early**|Trustee|Independent|Resigned 18/5/21|
|**Katy Sheridan**|Trustee|Independent|Joined 14/10/20|
|**Patricia Callaghan**|Trustee|Deaf Community|Joined 14/10/20|



Our Honorary President is **Rev. Canon Frank Naylor** 

5 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## **Trustee Selection and Development Policy** 

The charity recruits’ trustees and co-opted members onto the board who can contribute to the achievement of the charity objectives based on their skills, experience and knowledge.  We actively seek to achieve an equal representation of D/deaf and hearing members in line with our memorandum and articles of association. Nominations are made in writing using a form designed for the purpose which must be signed by an existing management committee member. The nomination is considered; then agreement reached at the next available committee meeting. If selected, the nominated person receives an induction pack containing the charity’s Memorandum and Articles of Association, a role description and additional duties of officers and the latest annual report and accounts and business plan. Potential trustees are invited to observe at a management meeting prior to agreeing to become a trustee. We actively follow Charity Commission and NCVO (National Council for Voluntary Organisations) guidelines on effective trusteeship and planning/training events are held for all management committee members, staff and volunteers. 

## **Understanding and reporting on Public Benefit** 

The Trustees of the Deafness Resource Centre Limited are fully aware of; and understand the requirement to report on the charity’s activities in relation to Public Benefit, as set out in the Charity Commission’s guidance. The trustees have paid due regard to the guidance when managing the activities of the charity and in reporting on its activities in this annual report. 

6 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Chief Officer’s report 

This reporting year has been the very difficult for everyone; dealing with a pandemic that has created fear and anxiety and much sadness. As an organisation it made us more resilient and determined to ‘get through it’ and ensure the D/deaf community received the support they needed in such an uncertain time. In practical terms, we had to quickly change the way we worked having closed the centre, staff worked from home requiring laptops and remote access to the company server to continue to provide much needed services. We were fortunate to have access to emergency funds offered by several grant makers aimed at enabling charities to effectively respond to the crisis and sustain vital services. This funding was used to purchase IT equipment, tablets and additional resources to facilitate different ways of working, including producing welfare packs, delivering food and other essential items. 

The pandemic had an immediate impact on generated income from room hire, training delivery, Interpreting Services and fundraising, resulting in a significant loss. Some recovery has started to emerge, but it will be sometime before we reach pre-covid income levels which is an ongoing concern. Having benefitted from emergency funds during the initial lockdown the ongoing impact of restrictions will take us into a second year with reduced income. 

On a more positive note, we were thrilled to be awarded five years funding from the Lottery Community Fund to expand the children, young people and families’ services across Merseyside. The project should have started in April 2020 but recruitment of the new team was delayed due to the pandemic, it was September before we appointed a Service Manager followed by the rest of the team in January. A further lockdown meant that the new team was immediately home working, which was not an ideal situation, however all staff adjusted quickly and benefitted from the experience of the first lockdown. I am pleased to report that the new project (I CAN) has got off to a very positive start with referrals coming in from across the region. 

As an organisation we have maintained links with key partners throughout the pandemic working collaboratively to maintain and develop services with a strategic eye on emerging developments, particularly around the integration of health and social care services with a more neighbourhood focus on addressing needs. We look forward to working with partners to ensure D/deaf people needs are met though emerging services and structures. 

I would like to take this opportunity to recognise the outstanding work and commitment of the staff team during this challenging time, their response has been amazing. Thanks to the management committee for their continued support and guidance during this past year. 


Helen Fitzgerald 

7 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Treasurers Report 

The annual accounts show a positive balance of £27,062 a significant turn around from the deficit position of last year and given the challenges the organisation faced because of the pandemic; it is a good position to be in. However, the reality is that we lost a significant amount of unrestricted income from room hire, interpreting service and training which was covered to some extent with the emergency grants we received from grant makers which eased the financial pressure. Going forward, we have not reached the pre-covid levels of income generation, particularly with room hire with groups not returning and the emergency grants are no longer available, so we anticipate a challenging year financially. 

The priority is to achieve pre-covid levels of income where we can and identify other opportunities to bring unrestricted funds into the organisation as they cover the core costs which includes the Chief Officer and Finance Manager salary and running costs of the building. The BBC Children in Need grant will end in March 2022 which will need to be replaced in order to maintain family services in St Helens and Halton. 

I would like to acknowledge and thank our supporters who have made donations to the charity, every donation makes a difference. Thanks also to the grant making foundations, particularly the Steve Morgan Foundation, without their support we would be in a very different financial position. 

Janet Yates 

Treasurer 


8 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Financial Review 

## Reserves Policy 

The Trustees have reviewed the Charity’s need for reserves in line with guidance issued by the Charity Commission. The Trustees agree to the aim of holding at least three months running costs in free reserves in the understanding that the charity’s funding is not certain and to ensure that the charity can run effectively and continue to meet the needs of its beneficiaries. 

## Accountability 

The charity must comply with legislation and regulation in many areas of its work, including: 

Data Protection, Staffing Issues; selection, conditions, remuneration, discipline, grievance, Income Tax, National Insurance, Health and Safety; Equality issues; race, gender and disability 

## Annual Accounts 

In accordance with Section 47 of the Charities Act 1993, copies of the Trustee’s Report and a full set of audited Annual Accounts are available from the Deafness Resource Centre’s registered office. 

A copy of the full memorandum and articles of association are also available from the registered office. 

Auditors and Payroll Services Honorary Solicitors Bank New Bank (from 27/4/21) Livesey Spottiswood Barrow & Cook NatWest Bank Co-operative Bank George Street                              Victoria Square 17 Ormskirk Street St Helens St Helens St Helens Merseyside Merseyside Merseyside 

9 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## **Acknowledgement of Funders** 

Covid related Funders **Liverpool City Region – Covid Community Support Fund** 




## **Covid Response Grants** 

Awards for All – Community Fund 

The Morrison’s Foundation 

Steve Morgan Foundation – Community Challenge Grant 

Tesco Community Grants – (Groundwork UK) 

Liverpool City Region 

## **Donations** 

We have received many donations during the past 12 months, and we are extremely grateful to individuals for choosing to donate to the Deafness Resource Centre. Every pound donated is put back into providing services and supporting people who are deaf or have a hearing loss. Thanks also to bereaved families who have made donations on behalf of their loved ones. 

**This year has been particularly challenging as we have lost a significant amount of income making donations even more important, if you feel able to offer a donation then speak to a member of staff who will be happy to help.** 

10 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Progress towards our aims & Demonstration of Public Benefit 

Strategic Aim number 1. 

## **Actively promote & advocate best practice around the social inclusion of D/deaf people.** 

D/deaf Advocacy Service 

- The total number of advocacy cases was 410 compared to 162 last reporting year. 

- The demand for 1:1 support through the Advocacy Service increased significantly during the pandemic. Covid related support included access to information and services, practical support with shopping for essential items and general welfare support for isolated individuals. 

- A high number of cases relate to health, benefits and housing issues. Outcomes include: 

   - Full benefit entitlement 

   - Successful benefit appeals 

Advocacy - Issue Base 


**----- Start of picture text -----**<br>
Covid Related 67<br>Social Care 12<br>Safeguarding 6<br>Legal 7<br>Housing 41<br>Health 117<br>Financial 31<br>Family 25<br>Employment 6<br>Education 1<br>Benefits 97<br>**----- End of picture text -----**<br>


- Access to interpreters in medical situations 

- Improved services (guidance to providers) 

- Tenancy issues resolved 

- Access to Universal Credits (change from one benefit to another – all on line) 

11 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



`o` Access to information in appropriate formats 

The service continues to build positive working relationships with key partners to improve access to services for D/deaf people. This includes local hospital trusts, CCG’s and Department of Work & Pensions. 


- With support from the DRC St Helens Clinical Commissioning Group (CCG) translating their complaints process into BSL and posting on their website. The advocate provide support to clients wishing to make a formal complaint. 

Training 

• Two BSL level 1 courses were delivered, albeit over a longer period due to the lockdown, with 100% pass rate. 

- Deaf Awareness training was put on hold throughout the 

- pandemic, a remote training package is being developed to be able to offer a more flexible option for learners. 

   - Merseycare requested Deaf Awareness training for 25 staff 

   - members (to be delivered later this year) 

## Video & Translation 


• St Helens & Knowsley Hospital Trust requested the translation of their PALS information leaflet into BSL video format 


## Social Media 

- Social media campaigns took place during Deaf Awareness Week, Sign Language Week and Tinnitus Awareness week 

12 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



Strategic Aim Number 2. 

## **Enable greater representation and participation of D/deaf People** 

## St Helens Deaf Club 

All support groups stopped meeting face to face throughout the pandemic. To reduce the isolation, staff conducted weekly welfare checks remotely with Deaf people, when needed referrals were made to the advocacy service for more in-depth support. Staff also did weekly shopping for food and other essentials during the lockdown periods. Support was provided to enable families to stay connected using Zoom which helped to reduce anxiety and isolation. 

## Tinnitus support 

As with the Deaf Club, the Tinnitus groups in St Helens and Halton stopped face to face meetings replaced by monthly Zoom meetings. During the first lockdown staff stayed in contact with group members and offered telephone contact to help manage any anxiety. Halton and St Helens groups are now back meeting face to face and a new group is due to start in the Knowsley area. 

Family Social & Recreational Activities 


Family Activities were delivered through the ICAN project to engage families after a difficult year. 85 children and 35 adults from Merseyside participated. 


13 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Covid Support 


• Covid emergency grants were used to provide hampers of essential food items for 20 isolated clients to support them over the Christmas period. 

The chart below summarises the support provided during the first lockdown 

## Contact During Lockdown 


**----- Start of picture text -----**<br>
81<br>67<br>52<br>47<br>43<br>37<br>15 13 10 10 8 10 15 7<br>**----- End of picture text -----**<br>



14 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Youth Activities 

One of the positive things that has come out of the pandemic has been the success of youth activities delivered remotely. It has enabled us to reach a wider geographical area and engage with young people who may not have been able to travel to group sessions. 

• 15 young people participated in a range of online activities including quizzes, arts and crafts, treasure hunt and cooking. 


15 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



Strategic Aim Number 3. 

## **Provide infrastructure support services for D/deaf people and their families/carers** 

## Environmental Aids – St Helens, Halton & Knowsley 

- During the first lockdown we ceased all assessments for equipment however we did continue to provide telephone advice and emergency requests for repairs or equipment. As the restrictions eased, we were able to put in place strict procedures and conditions that enabled assessments to be undertaken with minimum risk. 

- 425 assessments, repairs and enquiries were dealt with in this reporting year 


**----- Start of picture text -----**<br>
Halton Equipment Service St Helens Equipment Service<br>Reviewsrepairs 53<br>3<br>Drop In<br>Drop In/phone 59<br>10<br>Centre Assessment<br>Centre Assessment 2<br>165<br>Home Assessment 133 Home Assessment<br>**----- End of picture text -----**<br>


- Through our partnership with Knowsley Borough Council we completed166 client visits to fit new equipment or repair 

   - existing equipment. 

16 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Communication Service 

Covid-19 restrictions had an immediate impact on the Communication Service as all face-to-face medical appointments were cancelled. D/deaf people still required access to health services whether through their GP or hospital, to facilitate this the service worked with local Hospital Trusts and GP surgeries to set up **remote interpreting** facilities, allowing primary and secondary health appointments to take place. 

Once restrictions started to ease, bookings increased as health and other providers dealt with cancelled operations and appointments 

- 767 bookings were taken across a broad spectrum of thematic areas. 

- Ongoing partnership work takes place to ensure D/deaf clients have access to qualified interpreters 

## **Interpreter Bookings by Thematic Area** 


**----- Start of picture text -----**<br>
Mental Health 7<br>Employment 3<br>Health & Social care 14<br>Secondary Health 540<br>Primary Care 150<br>Housing 1<br>Families/children 3<br>Education & Training 9<br>DRC 3<br>Access to Work 40<br>**----- End of picture text -----**<br>


17 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Children, Young People and Families 

The I CAN project is funded by Lottery Community Fund and BBC Children in Need. The Lottery element of the project is funding awarded in April 20 for five years, to expand and develop services for children and families across the Merseyside region. 


Covid restrictions delayed the start of the project until September when a new Service Manager was appointed. The remaining posts were filled in January 21 as we went into a further lockdown. How we approached and delivered services had to fit in with lockdown restrictions with little or no opportunities for face-to-face work. Despite the challenges the project has met its first-year targets. 


**----- Start of picture text -----**<br>
Children & Families Services<br>85<br>33 35<br>21<br>15<br>11 10 9<br>4 4<br>1<br>**----- End of picture text -----**<br>



- Family Sign sessions were delivered 

- remotely and face to face when 

restrictions allowed – 54 children and adults attended 

- 21 adults and children accessed 

- 1:1 in depth support on issues relating to education, welfare and communication. 

- 13 adults and children were supported with home schooling and 

- school related issues 

• 

“ **This service really helped me and my son, we got fantastic support doing family sign, nursery visits and one to one support.** 

**This is an amazing service to have and I am truly grateful for their help over the years.”** 

18 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Youth Services 

- Youth activities were delivered via Zoom to engage a wider geographical area. 



- 1:1 mentoring, and general support was provided to 10 young people 

- A new Peer Mentor project commenced with the recruitment of volunteer young people. They will be fully trained and matched to D/deaf young people from September 21. 

- Partnerships have been established with a range of groups and organisations including Leonard Cheshire, Mountain Monkeys, National Deaf Children’s Society, and regional Teachers of the Deaf. 

   - Impact assessment tools demonstrate the 

      - difference made to key social indicators 

after a young person received I CAN 

services. 


ORANGE – 3 months stage 

BLUE – start 

19 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



The youth group, with support from Whisper Creatives, produced an animated film reflecting their thoughts on life as a young deaf person. The group was supported to produce drawings that told the story of Ben and the challenges he faced. The animation is available to view on YouTube: https://youtu.be/698RoWy6_H8 

Here are a couple of the drawings produced. 



20 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Borough Partnerships 





Our partnership with Vision Support and Halton Borough Council to deliver sensory services across Halton Borough is continuing to develop. Due to Covid restrictions the Base in Widnes had to close with staff working remotely to deal with telephone enquiries. 

Throughout the pandemic staff have provided welfare support and responded to requests for urgent repairs to equipment, they have also held remote self-help groups for people with Tinnitus. 

With restrictions gradually lifting the team are keen to get back out into the local area to reach people with sensory loss and provide the support services they need. 

## **Knowsley Deaf Services** 



We have continued to work closely with Knowsley Council and Bradbury Fields to support D/deaf people living in the Knowsley area. The drop-in sessions at Merseyside Society Deaf People and Prescot Town Hall were stopped and replaced with remote sessions to deal with any issues or concerns. 

Future plans include the launch of a Tinnitus Support group and a social group for people with a hearing loss. A further development will be the introduction of a Befriending Project to support more isolated individuals. 

21 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



Strategic Aim Number 3. 

## **Maintain a focus on organisational development and sustainability** 

- A revised staff structure has been fully implemented giving clearer roles and lines of responsibility across the organisation 

- Investor in People standard maintained for a further 3 years 


- A grant from Steve Morgan Foundation enabled the organisation to purchase a client database package which would centralise all client information across all DRC services. The database provides more accurate and detailed information improving monitoring, evaluation and reporting processes which reduces administration time for staff. 

- The grant also covered the cost of upgrading the DRC website making it more interactive and easier to navigate. Covid-19 emergency grants enabled the DRC to purchase much needed IT resources such as laptops, tablets and software packages. Without this equipment we would have found it challenging for staff to work from home. 

- The Hall floor replacement project finished in August, slightly delayed due to lockdown. The ongoing restrictions have meant that most of our room hire groups have not been able to return to the centre to see the new facilities. We look forward to welcoming them all back soon. 


22 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## Future Priorities 

- Source funding to maintain the children and families work currently funded through BBC Children in Need (ends March 22) 

- Promote the availability of room hire to bring usage to pre-covid levels and increase generated income 

- Develop partnership working to broaden service offers and availability (Merseyside wide) 

- Reintroduce outreach events and activities to promote services across the region 

23 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 




**----- Start of picture text -----**<br>
Staff Team Chief Officer<br>Helen<br>Fitzgerald<br>Advocacy &  Service<br>Finance  Manager<br>Manager<br>Tanya<br>Ruth Turner McGibbon<br>Communication<br>Service  Team LeaderCommunity  Family Liaison Worker Family Support Worker Admin Support<br>Coordinator<br>Tash Lofthouse<br>Naomi Webb Joa Lee Rachael Cullen<br>Evonne Evans<br>Cleaning  Outreach<br>Operative Worker<br>Cathleen<br>Sarah Davidson<br>Wenham<br>Equipment<br>Officer (St<br>Helens)<br>Angela Edwards<br>Equipment<br>Officer (Halton)<br>Special Thanks goes to all our  volunteers  who have supported the staff team<br>Wendy<br>Edwards in the delivery of services and activities during the past 12 months.<br>Admin Support<br>(Halton)<br>Lyn Lowe<br>24<br>Registered Charity No. 1128148 Company Limited by Guarantee 6807282<br>Registered in England & Wales<br>**----- End of picture text -----**<br>




## Audited Accounts 

## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2021** 

|**Unrestricted   Restricted**<br>**Funds**<br>**Funds**<br>**Note**<br>**£**<br>**£**<br>**Income**<br>Donations and Legacies<br>3<br>7,021<br>-<br>Charitable Activities<br>4<br>228,791<br>160,211<br>Other Activities<br>5<br>5,144<br>-<br>Investments<br>6<br>130<br> -<br> <br>**Total Income**<br> 241,086<br>160,211<br>**Expenditure**<br>Raising Funds<br>7<br>32,837<br>-<br>Charitable Activities<br>8211,841<br>129,557<br>**Total Expenditure**<br> 244,678<br>129,557<br>**Net Income/(Expenditure)**<br>(3,592)<br>30,654<br>**Reconciliation of Funds**<br>Fund balances brought forward at 1 April 2020<br>329,820<br>3,538<br>**Fund balances carried**<br>**forward at 31 March 2021**<br>326,228<br>34,192|**2021**<br>**Total**<br> <br>**£**<br>7,021<br>389,002<br>5,144<br>130<br>401,297<br>32,837<br>341,398<br>374,235<br>27,062<br>333,358<br>360,420|**2020**<br>**Total**<br> <br>**£**<br>3,992<br>399,756<br>20,788<br>135<br>424,671<br>23,788<br>430,418<br>454,206<br>(29,535)<br>362,893<br>333,358|
|---|---|---|



25 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



|**Notes**<br>**Fixed Assets**<br>Tangible fixed assets<br>11<br>**Current Assets**<br>Debtors<br>12<br>Cash at bank and in hand<br>**Creditors: Amounts Falling**<br>**Due Within One Year**<br>13<br>**Net Current Assets**<br>**Creditors: Amounts Falling**<br>**Due After More Than One Year**<br>14<br>**Net Assets**<br>15<br>**Funds**<br>Unrestricted funds<br>Unrestricted funds held in fixed assets<br>Restricted funds<br>17|**2021**<br>**£**<br>**£**<br>206,935<br>17,770<br>158,953<br>176,723<br>(21,081)<br>155,642<br>(2,157)<br> <br>360,420<br>141,387<br>184,841<br>34,192<br>360,420|**2020**<br>**£**<br>**£**<br>191,668<br>39,843<br>123,619<br>163,462<br>(17,761)<br>145,701<br>(4,011)<br> <br>333,358<br>141,690<br>188,130<br>3,538<br>333,358|
|---|---|---|



The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2021.  The members have not required the charitable company to obtain an audit of its financial statements for the year ended 31 March 2021 in accordance with Section 476 of the Companies Act 2006. 

The trustees acknowledge their responsibility for: 

- (a) ensuring that the charitable company keeps accounting records which comply with sections 386 and 387 of the Companies Act 2006, and 

- (b) preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company. 

26 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small charitable companies. 

The financial statements were approved by the Board of Trustees on 21[st] September 2021 and were signed on its behalf by:- 

## **TRUSTEE:  Mrs I Sankson** 

## **TRUSTEE:  Mr P Harvey** 

The notes on pages 9 to 18 form part of these accounts. 

## **A full set of accounts can be obtained from the Deafness Resource Centre or by emailing enquiries@deafnessresourcecentre.org** 

27 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## **Declaration** 

This Annual Report was adopted by the Management Committee of the Deafness Resource Centre Limited at their meeting held on 21[st] September 2021 and is a true reflection of the work of this organisation over the past year (1[st] April 2020– 31[st] March 2021). 

Signed: Imelda Sankson, Chairperson 


Signed: Peter Harvey, Trustee 


28 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



29 

Registered Charity No. 1128148 Company Limited by Guarantee 6807282 Registered in England & Wales 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE)** 

## **DIRECTORS’ REPORT AND ACCOUNTS** 

**FOR THE YEAR ENDED 31 MARCH 2021** 

**Company No: 06807282 Charity No: 1128148** 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE)** 

## **CONTENTS** 

||**PAGE**|
|---|---|
|Annual Report of the Board of Trustees|1 - 5|
|Independent Examiners’ Report|6|
|Statement Of Financial Activities|7|
|Balance Sheet|8|
|Notes to the Accounts|9 - 18|





## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021** 

The trustees are pleased to present their report together with the financial statements of the charity for the year ended 31 March 2021. 

## **Reference and Administrative Details** 

**Charity number:** 1128148 **Company number:** 06807282 

**Chief Executive:** Ms H Fitzgerald 

## **Registered Office** 

32-40 Dentons Green Lane St Helens Merseyside WA10 2QB 

**Solicitors** 

**Independent Examiner Solicitors** Mr David Hudd Barrow & Cook Solicitors Limited Livesey Spottiswood Victoria Square Chartered Accountants St Helens 17 George Street Merseyside St Helens WA10 1HQ Merseyside WA10 1DB 

## **Directors & Trustees** 

The directors of the charitable company (the charity) who are also its trustees for the purpose of charity law and throughout this report are collectively referred to as the trustees. 

The trustees serving during the year and since the year end were as follows: 

Mrs I Sankson – Chair Mrs J Yates - Treasurer Mrs B Lightfoot - Secretary Mr P Harvey Mr J Roberts Mr K Early (resigned after the year end) Mrs P Callaghan (appointed 14 October 2020) Mrs K Sheridan (appointed 15 September 2020) 

## **Co-Opted** 

Rev H Lewis 

In accordance with the constitution, at the Annual General Meeting all of the trustees retire and, being eligible, offer themselves for re-election. 

1 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **Structure, Governance and Management** 

## **Governing document** 

The company is governed by its Memorandum and Articles of Association. 

The company is limited by guarantee and has no share capital.  Under the terms of the Memorandum every member of the company undertakes to contribute to the assets of the company, in the event of it being wound up while they are a member, or within one year after they cease to be a member, for payment of debts and liabilities of the company contracted before they cease to be a member, and of the costs, charges and expenses of winding up, and for the adjustment of the rights of the contributors amongst themselves such amount as may be required not exceeding £10. 

## **Appointment of trustees** 

The trustees who have served during the year are set out on page 1. The trustees are elected by members of the company. 

## **Trustee induction and training** 

The charity recruits trustees and co-opted members onto the board who can contribute to the achievement of the charity objectives based on their skills, experience and knowledge.  We actively seek to achieve an equal representation of D/deaf and hearing members in line with our memorandum and articles of association. Nominations are made in writing using a form designed for the purpose which must be signed by an existing management committee member. The nomination is considered; then agreement reached at the next available committee meeting. If selected, the nominated person receives an induction pack containing the charity’s memorandum and articles of association, a role description and additional duties of officers and the latest annual report and accounts and business plan. Potential trustees are invited to observe at a management meeting prior to agreeing to become a trustee. 

We actively follow Charity Commission and NCVO (National Council for Voluntary Organisations) guidelines on effective trusteeship and regular planning/training events are held for all management committee members, staff and volunteers. 

## **Organisation** 

The board of trustees administer the charity.  A Chief Executive is appointed by the trustees to manage the day-to-day operations of the charity.  To facilitate effective operations, the Chief Executive has delegated authority, within terms of delegation approved by the trustees, for operational matters. 

## **Risk Management** 

The trustees consider the major strategic, business and operational risks that the charity faces each year when considering budgets and business plans.  Systems have been developed to monitor and control these risks to mitigate any impact that they may have in the future. 

2 



**DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **Objectives and Activities** 

The objectives for which the Society is established are:- 

For the relief of deaf, deafened, hard of hearing, deaf-blind people (beneficiaries) living primarily in the St Helens Borough and other areas of the UK (area of benefit) in such charitable ways as the trustees shall deem appropriate. 

## **Mission** 

‘To create an environment in which D/deaf people have access to services and opportunities that facilitate informed choices and decision making, leading to increased independence and respect’. 

|**Core Values**|||
|---|---|---|
|Respect|-|for each other, customers and partners|
|Quality|-|throughout our services|
|Accountability|-|to all stakeholders|
|Dedication|-|to making a real difference|
|Commitment|-|to achieving our goals|
|Fairness|-|in the treatment of customers & clients|



## **Diversity Statement** 

The Deafness Resource Centre embraces diversity.  We actively pursue fair and equal access in our service delivery, employment and recruitment of staff and through work with external partners. 

(A full copy of our Equality & Diversity Policy is available from the Deafness Resource Centre). 

## **Achievements and Performance** 

This reporting year has been the very difficult for everyone; dealing with a pandemic that has created fear and anxiety and much sadness. As an organisation it made us more resilient and determined to ‘get through it’ and ensure the D/deaf community received the support they needed in such an uncertain time. In practical terms, we had to quickly change the way we worked having closed the centre, staff worked from home requiring laptops and remote access to the company server to continue to provide much needed services. We were fortunate to have access to emergency funds offered by several grant makers aimed at enabling charities to effectively respond to the crisis and sustain vital services. This funding was used to purchase IT equipment, tablets and additional resources to facilitate different ways of working, including producing welfare packs, delivering food and other essential items. 

The pandemic had an immediate impact on generated income from room hire, training delivery, Interpreting Services and fundraising, resulting in a significant loss. Some recovery has started to emerge, but it will be sometime before we reach pre-covid income levels which is an ongoing concern. Having benefitted from emergency funds during the initial lockdown the ongoing impact of restrictions will take us into a second year with reduced income. 

On a more positive note, we were thrilled to be awarded five years funding from the Lottery Community Fund to expand the children, young people and families’ services across Merseyside. The project should have started in April 2020 but recruitment of the new team was delayed due to the pandemic, it was September before we appointed a Service Manager followed by the rest of the team in January. A further lockdown meant that the new team was immediately home working, which was not an ideal situation, however all staff adjusted quickly and benefitted from the experience of the first lockdown. I am pleased to report that the new project (I CAN) has got off to a very positive start with referrals coming in from across the region. 

3 



**DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **Achievements and Performance (Cont)** 

As an organisation we have maintained links with key partners throughout the pandemic working collaboratively to maintain and develop services with a strategic eye on emerging developments, particularly around the integration of health and social care services with a more neighbourhood focus on addressing needs. We look forward to working with partners to ensure D/deaf people needs are met though emerging services and structures. 

I would like to take this opportunity to recognise the outstanding work and commitment of the staff team during this challenging time, their response has been amazing. Thanks to the management committee for their continued support and guidance during this past year. 

## **Impact and Public Benefit** 

The trustees of the Deafness Resource Centre are fully aware of and understand the requirement to report on the charity’s activities in relation to Public Benefit, as set out in the Charity Commission’s guidance.  The trustees have paid due regard to the guidance when managing the activities of the charity and in reporting on its activities in the following ways:- 

- To actively promote and advocate best practice around social inclusion of D/deaf people 

- To enable greater representation of D/deaf people 

- To provide infrastructure support services for D/deaf people and their families that will promote empowerment, facilitate greater independence and enhance lifestyles 

- To maintain a focus on organisational development and sustainability 

## **Financial Review** 

The movement of funds for the year is set out in the Statement of Financial Activities. 

The trustees report a surplus of £27,062 (2020 - deficit of £29,535) on its unrestricted and restricted funds. 

As part of its ongoing development the charity continues to be supported by local and national partners who provide a significant part of it’s funding. 

## **Investment Powers and Policy** 

Under the constitution, the charity has the power to invest in any way the trustees wish. 

The trustees, having regard to the liquidity requirements of operating the charity and to the reserves policy have operated a policy of keeping available funds in an interest bearing account and seek to achieve a rate of interest which matches or exceeds inflation as measured by the retail prices index. 

## **Reserves Policy** 

The Trustees have reviewed the Charity’s need for reserves in line with guidance issued by the Charity Commission.  The Trustees agree to the aim of holding at least three months’ running costs in free reserves on the understanding that the charity’s funding is not certain and to ensure that the charity can run effectively and continue to meet the needs of its beneficiaries. 

4 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **Plans for Future Periods** 

- Source funding to maintain the children and families work currently funded through BBC Children in Need (ends March 22); 

- Promote the availability of room hire to bring usage to pre-covid levels and increase generated income; 

- Develop partnership working to broaden service offers and availability (Merseyside wide); 

- Reintroduce outreach events and activities to promote services across the region; 

## **Trustees Responsibility Statement** 

The trustees (who are also the directors of Deafness Resource Centre Limited for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). 

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period.  In preparing those financial statements, the trustees are required to: 

- Select suitable accounting policies and then apply them consistently; 

- Observe the methods and principles in the Charity SORP; 

- Make judgements and estimates that are reasonable and prudent; 

- Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. 

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006.  They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

## **Independent Examiners** 

A motion proposing the re-appointment of David Hudd of Livesey Spottiswood as Independent Examiner of the charity will be proposed at the Annual General Meeting. 

This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies. 

Approved by order of the board of trustees on                                       and signed on its behalf by: 

## **MRS I SANKSON CHAIR** 

5 



## **INDEPENDENT EXAMINER’S REPORT TO THE BOARD OF DIRECTORS OF DEAFNESS RESOURCE CENTRE LIMITED** 

## **Independent examiner’s report to the trustees of Deafness Resource Centre Limited (‘the company’)** 

I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2021. 

## **Responsibilities and basis of report** 

As the charity’s trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (‘the 2006 Act’). 

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity’s accounts as carried out under section 145 of the Charities Act 2011 (‘the 2011 Act’).  In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act. 

## **Independent examiner’s statement** 

Since your charity’s gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that I am qualified to undertake the examination because I am a registered member of the Institute of Chartered Accountants in England and Wales which is one of the listed bodies. 

I have completed my examination.  I confirm that no matters have come to my attention in connection with the examination giving me cause to believe: 

1. accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act; or 

2. the accounts do not accord with those records; or 

3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act 

   - other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent  examination; or 

4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)). 

I have no concern and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 

Mr David Hudd Institute of Chartered Accountants in England and Wales Livesey Spottiswood Ltd 17 George Street St Helens Merseyside WA10 1DB 

Date………………………………. 

6 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2021** 

|**Unrestricted   Restricted**<br>**Funds**<br>**Funds**<br>**Note**<br>**£**<br>**£**<br>**Income**<br>Donations and Legacies<br>3<br>7,021<br>-<br>Charitable Activities<br>4<br>228,791<br>160,211<br>Other Activities<br>5<br>5,144<br>-<br>Investments<br>6<br>130<br> -<br> <br>**Total Income**<br> 241,086<br>160,211<br>**Expenditure**<br>Raising Funds<br>7<br>32,837<br>-<br>Charitable Activities<br>8211,841<br>129,557<br>**Total Expenditure**<br> 244,678<br>129,557<br>**Net Income/(Expenditure)**<br>(3,592)<br>30,654<br>**Reconciliation of Funds**<br>Fund balances brought forward at 1 April 2020<br>329,820<br>3,538<br>**Fund balances carried**<br>**forward at 31 March 2021**<br>326,228<br>34,192|**2021**<br>**Total**<br> <br>**£**<br>7,021<br>389,002<br>5,144<br>130  <br>401,297<br>32,837<br>341,398<br>374,235<br>27,062<br>333,358<br>360,420|**2020**<br>**Total**<br> <br>**£**<br>3,992<br>399,756<br>20,788<br>135<br>424,671<br>23,788<br>430,418<br>454,206<br>(29,535)<br>362,893<br>333,358|
|---|---|---|



The notes on pages 9 to 18 form part of these accounts. 

7 



**Company No.06807282** 

## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) BALANCE SHEET AS AT 31 MARCH 2021** 

|**Notes**<br>**Fixed Assets**<br>Tangible fixed assets<br>11<br>**Current Assets**<br>Debtors<br>12<br>Cash at bank and in hand<br>**Creditors: Amounts Falling**<br>**Due Within One Year**<br>13<br>**Net Current Assets**<br>**Creditors: Amounts Falling**<br>**Due After More Than One Year**<br>14<br>**Net Assets**<br>15<br>**Funds**<br>Unrestricted funds<br>Unrestricted funds held in fixed assets<br>Restricted funds<br>17|**2021**<br>**£**<br>**£**<br>206,935<br>17,770<br>158,953<br>176,723<br>(21,081)<br>155,642<br>(2,157)<br> <br>360,420<br>141,387<br>184,841<br>34,192<br>360,420|**2020**<br>**£**<br>**£**<br>191,668<br>39,843<br>123,619<br>163,462<br>(17,761)<br>145,701<br>(4,011)<br> <br>333,358<br>141,690<br>188,130<br>3,538<br>333,358|
|---|---|---|



The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2021.  The members have not required the charitable company to obtain an audit of its financial statements for the year ended 31 March 2021 in accordance with Section 476 of the Companies Act 2006. 

The trustees acknowledge their responsibility for: 

- (a) ensuring that the charitable company keeps accounting records which comply with sections 386 and 387 of the Companies Act 2006, and 

- (b) preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company. 

These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small charitable companies. 

The financial statements were approved by the Board of Trustees on                     and were signed on its behalf by:- 

## **TRUSTEE:  Mrs I Sankson** 

## **TRUSTEE:  Mr P Harvey** 

The notes on pages 9 to 18 form part of these accounts. 

8 



**DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2021** 

## **1 Statutory Information** 

Deafness Resource Centre Limited is a charitable company, limited by guarantee and has no share capital and is registered in England and Wales.  The company’s registered number and registered office address can be found in the Report of the Trustees. 

The presentation currency of the financial statements is in the Pound Sterling (£). 

## **2 Accounting Policies** 

## **Basis of Preparing the financial statements** 

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102)  ‘Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’ and the Companies Act 2006.  The financial statements have been prepared on a going concern basis under the historical cost convention. 

In common with most other organisations, the charity has been impacted by Covid-19 with the temporary curtailment of certain services. The charity has received various grants which has assisted with cashflow through this period.  Whilst the future position with regard to the pandemic remains uncertain, the Trustees remain confident of the ability of the charity to continue as a going concern. 

The significant accounting policies applied in the preparation of these financial statements are set out below.  These policies have been consistently applied to all years presented unless otherwise stated. 

## **Donations, Legacies and Grants** 

These are included in the Statement of Financial Activities (SOFA) when: 

- the charity becomes entitled to the donation, legacies and grants of similar income and any conditions for receipt are met 

- the trustees are reasonably certain they will receive it; and 

- the trustees are reasonably certain that the value can be reliably measured. 

## **Grants Receivable** 

Grants for immediate expenditure are accounted for when they become receivable.  Grants received for specific purposes are treated as restricted funds.  Grants restricted to future accounting periods are deferred and recognised in those periods. 

## **Investment Income** 

Investment income is accounted for when received. 

## **Allocation Of Costs** 

Costs are allocated according to the nature of the cost.  Where items involve more than one category they are apportioned between the categories according to the nature of the cost.  Detailed analysis of the allocation of costs is given in notes 7 and 8 of the accounts. 

9 



**DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **Taxation** 

The charity is exempt from corporation tax on its charitable activities. 

## **Tangible Fixed Assets and Depreciation** 

Fixed assets for charity use are capitalised at cost, where acquired, or market value as determined by the trustees where donated. 

Depreciation is calculated to write off the cost or valuation of fixed assets, less their residual value, over their expected useful lives on the following bases: 

Buildings - not depreciated Fixtures and Fittings - 5 and 10 year straight line Computer equipment - 3 year straight line 

The buildings are not being depreciated as the amount of depreciation is not considered to have a material effect on the financial statements. 

## **Debtors/Creditors** 

Both Debtors and Creditors are included in the financial statements at transactional value. 

## **Leased Assets** 

Rentals payable under operating leases are charged against profits on a straight-line basis over the periods of the leases.  Assets acquired under hire purchase contracts and finance leases are capitalised as tangible fixed assets and depreciated in accordance with the accounting policy on depreciation; the related obligations, net of finance costs allocated to future periods, are included in creditors.  Finance costs are charged against profits on a straight-line basis over the periods of the contracts. 

## **Pension Costs** 

The charitable company operates a defined contribution pension scheme.  Contributions payable to the charitable company’s pension scheme are charged to the Statement of Financial Activities in the period to which they relate. 

## **Fund Accounting** 

Funds held by the charity are either: 

- Unrestricted general funds – these are funds which can be used in accordance with the charitable objects at the discretion of the trustees. 

- Restricted funds – these are funds that can only be used for particular restricted purposes within the objects of the charity.  Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. 

10 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

|**Unrestricted**<br>**Restricted**<br>**3**<br>**Income from Donations and Legacies**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>Donations<br>6,021<br>-<br>Legacies<br>1,000<br> -<br>7,021<br> -<br>The income in 2020 was £3,992, which was all unrestricted.<br>**Unrestricted**<br>**Restricted**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>**4**<br>**Charitable Activities**<br>Grants received<br>108,515<br>160,211<br>Furlough income<br>3,830<br>-<br>Small business rates relief<br>10,000<br>-<br>Interpreting fees<br>69,913<br>-<br>Training fees<br>1,061<br>-<br>Access to work funding<br>4,275<br>-<br>Equipment installation<br>27,986<br>-<br>Equipment registration fees<br>1,015<br>-<br>Individual support<br>2,196<br>-<br>Development work - Knowsley<br> -<br> -<br>228,791<br>160,211|**2021**<br>**Total**<br>**£**<br>6,021<br>1,000<br>7,021<br>**2021**<br>**Total**<br>**£**<br>268,726<br>3,830<br>10,000<br>69,913<br>1,061<br>4,275<br>27,986<br>1,015<br>2,196<br> -<br>389,002|**2020**<br>**Total**<br> <br>3,992<br> -<br>3,992<br>**2020**<br>**Total**<br>**£**<br>185,098<br>-<br>-<br>127,407<br>11,799<br>32,595<br>29,000<br>2,650<br>11,207<br>399,756|
|---|---|---|



The income from charitable activities in 2020 was £399,756, of which £326,740 was unrestricted and £73,016 was restricted. 

|**Unrestricted**<br>**Restricted**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>**5**<br>**Other Activities**<br>Hire of Hall, Lounge and Training Suite<br>5,141<br>-<br>Other sundry income<br> 3<br> -<br>5,144<br> -|**2021**<br>**Total**<br>**£**<br>5,141<br>3  <br>5,144|**2020**<br>**Total**<br>**£**<br>20,783<br>5<br>20,788|
|---|---|---|



The income in 2020 was all unrestricted. 

11 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

|**Unrestricted**<br>**Restricted**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>**6**<br>**Investments**<br>Bank interest<br>130<br> -<br>The income in 2020 was all unrestricted.<br>**Unrestricted**<br>**Restricted**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>**7**<br>**Raising Funds**<br>Wages and salaries<br>23,967<br>-<br>Pension costs<br>981<br>-<br>Social security costs<br>1,388<br>-<br>Repairs and maintenance<br>3,254<br>-<br>Equipment hire<br>528<br>-<br>Ground rent and water rates<br>298<br>-<br>Heat and light<br>672<br>-<br>Insurance<br>468<br>-<br>Printing, stationery and advertising<br>-<br>-<br>Telephone<br>402<br>-<br>Depreciation<br>879<br>  -<br>32,837<br> -|**2021**<br>**Total**<br>**£**<br>130<br>**2021**<br>**Total**<br>**£**<br>23,967<br>981<br>1,388<br>3,254<br>528<br>298<br>672<br>468<br>-<br>402<br> 879<br>32,837|
|---|---|



The expenses in 2020 were all unrestricted. 

12 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

|**Unrestricted**<br>**Restricted**<br>**8**<br>**Charitable Activities**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br> <br>Wages and salaries<br>79,972<br>79,165<br>Pension costs<br>4,048<br>1,686<br>Social security costs<br>3,938<br>3,968<br>Interpreting costs<br>42,156<br>16,057<br>Equipment and aids<br>10,536<br>1,730<br>Training delivery<br>1,986<br>1,479<br>Car mileage and subsistence<br>103<br>1,978<br>Repairs and maintenance<br>17,642<br>-<br>Equipment hire<br>1,732<br>3,020<br>Building works<br>126<br>12,024<br>Ground rent and water rates<br>2,685<br>-<br>Heat and light<br>6,047<br>-<br>Insurance<br>4,209<br>-<br>Project activities<br>2,101<br>-<br>Printing, stationery and advertising<br>2,135<br>5,483<br>Telephone<br>3,481<br>140<br>Sundry expenses<br>1,491<br>-<br>Licences, subscriptions and donations<br>6,945<br>-<br>Depreciation<br>5,082<br>2,827<br>Bank charges<br>458<br>-<br>Bank loan interest<br>291<br>-<br>Staff Training<br>1,082<br>-<br>Professional fees<br>1,920<br>-<br>Governance costs (Note 9)<br> 11,675<br> -<br>211,841<br>129,557|**2021**<br>**Total**<br>**£**<br>159,137<br>5,734<br>7,906<br>58,213<br>12,266<br>3,465<br>2,081<br>17,642<br>4,752<br>12,150<br>2,685<br>6,047<br>4,209<br>2,101<br>7,618<br>3,621<br>1,491<br>6,945<br>7,909<br>458<br>291<br>1,082<br>1,920<br>11,675<br>341,398|**2020**<br>**Total**<br>**£**<br>168,678<br>5,599<br>7,440<br>116,878<br>16,891<br>10,654<br>5,405<br>15,547<br>5,491<br>30,000<br>3,301<br>7,119<br>3,919<br>1,297<br>4,377<br>2,591<br>1,904<br>2,384<br>4,068<br>472<br>433<br>6,949<br>456<br>8,565<br>430,418|
|---|---|---|



The expenses for charitable activities in 2020 were £430,418 of which £341,942 was unrestricted and £88,476 was restricted. 

## **9 Governance Costs** 

|**Unrestricted**<br>**Restricted**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>Wages and salaries<br>6,110<br>-<br>Pension costs<br>306<br>-<br>Social security<br>426<br>-<br>Accountancy – Independent Exam<br>1,750<br>-<br>Accountancy – Other services<br>3,083<br> -<br> <br>11,675<br>  -|**2021**<br>**Total**<br>**£**<br>6,110<br>306<br>426<br>1,750<br>3,083<br>11,675|**2020**<br>**Total**<br>**£**<br>3,241<br>310<br>466<br>1,750<br>2,798<br>8,565|
|---|---|---|



The expenses in 2020 were all unrestricted. 

13 



**DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

|**10**|**Staff Costs**||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|||||||||**2021**||**2020**|
|||||||||**£**||**£**|
||Wages and salaries|||||||189,718|188,712||
||Social security|costs||||||9,720|9,267||
||Pension costs|||||||7,021|6,859||
|||||||||206,459|204,838||
||The<br>average|<br>number|of|employees|of|the|charitable|company<br>analysed||<br>by|
||function was:-||||||||||
||Raising Funds|||||||2||2|
||Charitable Activities|||||||8||9|
||Governance Costs|||||||1||1|
|||||||||11||12|



No employee earned £60,000 per annum or more. No Trustees received remuneration for services provided to the charity. 

There were no other transactions in respect of trustees, no trustees received remuneration, benefit or reimbursement of travelling or other expenses. 

The total remuneration paid in respect of the charity’s key management personnel was £37,455 (2020 £20,554). 

14 



**DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

|**11**|**Tangible Fixed Assets                            Freehold**<br>**Land &     Fixtures &**<br>**Computer**<br>**Buildings**<br>**Fittings**<br>**Equipment**<br>**Cost**<br>**£**<br>**£**<br>**£**<br>At 1 April 2020<br>181,493<br>157,270<br>17,867<br>Additions<br> -<br> -<br>24,055<br>  <br>At 31 March 2021<br>181,493<br>157,270<br>41,922<br>**Depreciation**<br>At 1 April 2020<br>-<br>149,520<br>15,442<br>Charge for the year<br>  -<br>4,769<br>4,019<br>At 31 March 2021<br> -  154,289<br>19,461<br>**Net Book Values**<br>At 31 March 2021<br>181,493<br>2,981<br>22,461<br>At 31 March 2020<br>181,493 7,750<br>2,425|**Total**<br>**£**<br>356,630<br>24,055<br>380,685<br>164,962<br>8,788<br>173,750<br>206,935<br>191,668|
|---|---|---|



The assets of the charity are used for the furtherance of the charity's objectives and also for the generation of income. 

|**12**<br>**Debtors**<br>Trade debtors<br>Prepayments|**2021**<br>**£**<br>14,683<br>3,087<br>17,770|**2020**<br>**£**<br>33,108<br>6,735<br>39,843|
|---|---|---|



15 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

|**13**<br>**Creditors: Amounts Falling Due**<br>**Within One Year**<br>Trade creditors<br>Accruals and deferred income<br>Taxation and social security<br>Bank loan<br>Other creditors<br>**14**<br>**Creditors: Amounts Falling Due**<br>**After More Than One Year**<br>Bank loan<br>**15**<br>**Analysis Of Net Assets By Fund**<br>**Unrestricted     Restricted**<br>**Funds**<br>**Funds**<br>**£**<br>Fixed assets<br>184,841<br>22,094<br>Current assets<br>164,625<br>12,098<br>Liabilities: Amounts falling due within one year   (21,081)<br>-<br>Liabilities: Amounts falling due after one year(2,157)<br> -<br>326,228<br>34,192|**2021**<br>**£**<br>5,148<br>9,122<br>4,183<br>1,827<br>801<br>21,081<br>**2021**<br>**£**<br>2,157<br>**2021**<br>**Total**<br>**£**<br>206,935<br>176,723<br>(21,081)<br>(2,157)<br>360,420|**2020**<br>**£**<br>8,759<br>4,618<br>2,584<br>1,800<br> -<br>17,761<br>**2020**<br>**£**<br>4,011<br>**2020**<br>**Total**<br>**£**<br>191,668<br>163,462<br>(17,761)<br>(4,011)<br>333,358|
|---|---|---|



## **16 Operating Lease Commitments** 

At 31 March 2021 the charitable company had annual commitments under non-cancellable operating lease as set out below:- 

|Operating Leases which expire:<br>Less than one year<br>Between one and five years|**2021**<br>**£**<br>2,165<br>6,790<br>8,955|**2020**<br>**£**<br>-<br>14,661<br>14,661|
|---|---|---|



16 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **17 Restricted Funds** 

## **Movement in Resources** 

||**Balance**|||**Balance**|
|---|---|---|---|---|
||**as at**|||**as at**|
|**1**|**April 2020**|**Incoming**|**Outgoing**|**31 March 2021**|
||**£**|<br>**£**|<br>**£**|**£**|
|Children In Need (1)|308|-|308|-|
|Steve Morgan Foundation|-|3,154|3,154|-|
|Defibrillator|748|-|209|539|
|Vision Support|2,482|-|2,482|-|
|Biffa|-|12,024|12,024|-|
|PH Holt Foundation|-|10,000|10,000|-|
|National Lottery|-|65,617|53,542|12,075|
|Community Foundation|-|2,966|1,741|1,225|
|Rotary Club|-|250|250|-|
|Awards for All – Laptops|-|3,500|1,010|2,490|
|Groundwork – UK|-|500|500|-|
|Morrisons Foundation|-|500|500|-|
|SMF – Community Challenge|<br>-|42,391|30,288|12,103|
|Children in Need (4)|-|19,059|13,299|5,760|
|Rotary HSS|-<br>|250|250|-|
||3,538|160,211|129,557|34,192|



The Children in Need (1) monies were used to purchase a multi-sensory play unit for the Happy Hands Group, and to run a residential for young people. 

Funds received from Steve Morgan Foundation are towards the employment costs of the Advocacy Officer post. 

Donations were received towards the purchase of a defibrillator machine. 

Vision Support funds were used towards the setup of a Halton based office. 

Biffa Awards funds are to be used to replace the hall floor. 

PH Holt Foundation funds were used to provide 1:1 inclusive advocacy support for people who are profoundly deaf or have a severe hearing loss. 

National Lottery funds were used to support to Deaf children, young people and families across Merseyside. 

Community Foundation funds were used to fund technology due to Covid. 

17 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **17 Restricted Funds (continued)** 

Rotary Club funds to be used for befriending support in Halton. 

Awards for All funds are to be used to support technology requirements due to Covid. 

Groundwork UK funds to be used for essential packs for families. 

Morrisons Foundation to be used for essential packs for families. 

The Steve Morgan Foundation – Community Challenge funds are to be used to fund IT equipment and Database and to fund advocacy salary. 

Children in Need (4) funds to be used to support work with vulnerable children and young people living in St Helens & Halton during the Covid pandemic. 

Rotary HSS funds used for donor wanted spend across Halton services. 

## **18 Related Party Disclosures** 

There were no related party transactions. 

18 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE)** 

## **DIRECTORS’ REPORT AND ACCOUNTS** 

**FOR THE YEAR ENDED 31 MARCH 2021** 

**Company No: 06807282 Charity No: 1128148** 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE)** 

## **CONTENTS** 

||**PAGE**|
|---|---|
|Annual Report of the Board of Trustees|1 - 5|
|Independent Examiners’ Report|6|
|Statement Of Financial Activities|7|
|Balance Sheet|8|
|Notes to the Accounts|9 - 18|





## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021** 

The trustees are pleased to present their report together with the financial statements of the charity for the year ended 31 March 2021. 

## **Reference and Administrative Details** 

**Charity number:** 1128148 **Company number:** 06807282 

**Chief Executive:** Ms H Fitzgerald 

## **Registered Office** 

32-40 Dentons Green Lane St Helens Merseyside WA10 2QB 

**Solicitors** 

**Independent Examiner Solicitors** Mr David Hudd Barrow & Cook Solicitors Limited Livesey Spottiswood Victoria Square Chartered Accountants St Helens 17 George Street Merseyside St Helens WA10 1HQ Merseyside WA10 1DB 

## **Directors & Trustees** 

The directors of the charitable company (the charity) who are also its trustees for the purpose of charity law and throughout this report are collectively referred to as the trustees. 

The trustees serving during the year and since the year end were as follows: 

Mrs I Sankson – Chair Mrs J Yates - Treasurer Mrs B Lightfoot - Secretary Mr P Harvey Mr J Roberts Mr K Early (resigned after the year end) Mrs P Callaghan (appointed 14 October 2020) Mrs K Sheridan (appointed 15 September 2020) 

## **Co-Opted** 

Rev H Lewis 

In accordance with the constitution, at the Annual General Meeting all of the trustees retire and, being eligible, offer themselves for re-election. 

1 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **Structure, Governance and Management** 

## **Governing document** 

The company is governed by its Memorandum and Articles of Association. 

The company is limited by guarantee and has no share capital.  Under the terms of the Memorandum every member of the company undertakes to contribute to the assets of the company, in the event of it being wound up while they are a member, or within one year after they cease to be a member, for payment of debts and liabilities of the company contracted before they cease to be a member, and of the costs, charges and expenses of winding up, and for the adjustment of the rights of the contributors amongst themselves such amount as may be required not exceeding £10. 

## **Appointment of trustees** 

The trustees who have served during the year are set out on page 1. The trustees are elected by members of the company. 

## **Trustee induction and training** 

The charity recruits trustees and co-opted members onto the board who can contribute to the achievement of the charity objectives based on their skills, experience and knowledge.  We actively seek to achieve an equal representation of D/deaf and hearing members in line with our memorandum and articles of association. Nominations are made in writing using a form designed for the purpose which must be signed by an existing management committee member. The nomination is considered; then agreement reached at the next available committee meeting. If selected, the nominated person receives an induction pack containing the charity’s memorandum and articles of association, a role description and additional duties of officers and the latest annual report and accounts and business plan. Potential trustees are invited to observe at a management meeting prior to agreeing to become a trustee. 

We actively follow Charity Commission and NCVO (National Council for Voluntary Organisations) guidelines on effective trusteeship and regular planning/training events are held for all management committee members, staff and volunteers. 

## **Organisation** 

The board of trustees administer the charity.  A Chief Executive is appointed by the trustees to manage the day-to-day operations of the charity.  To facilitate effective operations, the Chief Executive has delegated authority, within terms of delegation approved by the trustees, for operational matters. 

## **Risk Management** 

The trustees consider the major strategic, business and operational risks that the charity faces each year when considering budgets and business plans.  Systems have been developed to monitor and control these risks to mitigate any impact that they may have in the future. 

2 



**DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **Objectives and Activities** 

The objectives for which the Society is established are:- 

For the relief of deaf, deafened, hard of hearing, deaf-blind people (beneficiaries) living primarily in the St Helens Borough and other areas of the UK (area of benefit) in such charitable ways as the trustees shall deem appropriate. 

## **Mission** 

‘To create an environment in which D/deaf people have access to services and opportunities that facilitate informed choices and decision making, leading to increased independence and respect’. 

|**Core Values**|||
|---|---|---|
|Respect|-|for each other, customers and partners|
|Quality|-|throughout our services|
|Accountability|-|to all stakeholders|
|Dedication|-|to making a real difference|
|Commitment|-|to achieving our goals|
|Fairness|-|in the treatment of customers & clients|



## **Diversity Statement** 

The Deafness Resource Centre embraces diversity.  We actively pursue fair and equal access in our service delivery, employment and recruitment of staff and through work with external partners. 

(A full copy of our Equality & Diversity Policy is available from the Deafness Resource Centre). 

## **Achievements and Performance** 

This reporting year has been the very difficult for everyone; dealing with a pandemic that has created fear and anxiety and much sadness. As an organisation it made us more resilient and determined to ‘get through it’ and ensure the D/deaf community received the support they needed in such an uncertain time. In practical terms, we had to quickly change the way we worked having closed the centre, staff worked from home requiring laptops and remote access to the company server to continue to provide much needed services. We were fortunate to have access to emergency funds offered by several grant makers aimed at enabling charities to effectively respond to the crisis and sustain vital services. This funding was used to purchase IT equipment, tablets and additional resources to facilitate different ways of working, including producing welfare packs, delivering food and other essential items. 

The pandemic had an immediate impact on generated income from room hire, training delivery, Interpreting Services and fundraising, resulting in a significant loss. Some recovery has started to emerge, but it will be sometime before we reach pre-covid income levels which is an ongoing concern. Having benefitted from emergency funds during the initial lockdown the ongoing impact of restrictions will take us into a second year with reduced income. 

On a more positive note, we were thrilled to be awarded five years funding from the Lottery Community Fund to expand the children, young people and families’ services across Merseyside. The project should have started in April 2020 but recruitment of the new team was delayed due to the pandemic, it was September before we appointed a Service Manager followed by the rest of the team in January. A further lockdown meant that the new team was immediately home working, which was not an ideal situation, however all staff adjusted quickly and benefitted from the experience of the first lockdown. I am pleased to report that the new project (I CAN) has got off to a very positive start with referrals coming in from across the region. 

3 



**DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **Achievements and Performance (Cont)** 

As an organisation we have maintained links with key partners throughout the pandemic working collaboratively to maintain and develop services with a strategic eye on emerging developments, particularly around the integration of health and social care services with a more neighbourhood focus on addressing needs. We look forward to working with partners to ensure D/deaf people needs are met though emerging services and structures. 

I would like to take this opportunity to recognise the outstanding work and commitment of the staff team during this challenging time, their response has been amazing. Thanks to the management committee for their continued support and guidance during this past year. 

## **Impact and Public Benefit** 

The trustees of the Deafness Resource Centre are fully aware of and understand the requirement to report on the charity’s activities in relation to Public Benefit, as set out in the Charity Commission’s guidance.  The trustees have paid due regard to the guidance when managing the activities of the charity and in reporting on its activities in the following ways:- 

- To actively promote and advocate best practice around social inclusion of D/deaf people 

- To enable greater representation of D/deaf people 

- To provide infrastructure support services for D/deaf people and their families that will promote empowerment, facilitate greater independence and enhance lifestyles 

- To maintain a focus on organisational development and sustainability 

## **Financial Review** 

The movement of funds for the year is set out in the Statement of Financial Activities. 

The trustees report a surplus of £27,062 (2020 - deficit of £29,535) on its unrestricted and restricted funds. 

As part of its ongoing development the charity continues to be supported by local and national partners who provide a significant part of it’s funding. 

## **Investment Powers and Policy** 

Under the constitution, the charity has the power to invest in any way the trustees wish. 

The trustees, having regard to the liquidity requirements of operating the charity and to the reserves policy have operated a policy of keeping available funds in an interest bearing account and seek to achieve a rate of interest which matches or exceeds inflation as measured by the retail prices index. 

## **Reserves Policy** 

The Trustees have reviewed the Charity’s need for reserves in line with guidance issued by the Charity Commission.  The Trustees agree to the aim of holding at least three months’ running costs in free reserves on the understanding that the charity’s funding is not certain and to ensure that the charity can run effectively and continue to meet the needs of its beneficiaries. 

4 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **Plans for Future Periods** 

- Source funding to maintain the children and families work currently funded through BBC Children in Need (ends March 22); 

- Promote the availability of room hire to bring usage to pre-covid levels and increase generated income; 

- Develop partnership working to broaden service offers and availability (Merseyside wide); 

- Reintroduce outreach events and activities to promote services across the region; 

## **Trustees Responsibility Statement** 

The trustees (who are also the directors of Deafness Resource Centre Limited for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). 

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period.  In preparing those financial statements, the trustees are required to: 

- Select suitable accounting policies and then apply them consistently; 

- Observe the methods and principles in the Charity SORP; 

- Make judgements and estimates that are reasonable and prudent; 

- Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. 

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006.  They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

## **Independent Examiners** 

A motion proposing the re-appointment of David Hudd of Livesey Spottiswood as Independent Examiner of the charity will be proposed at the Annual General Meeting. 

This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies. 

Approved by order of the board of trustees on                                       and signed on its behalf by: 

## **MRS I SANKSON CHAIR** 

5 



## **INDEPENDENT EXAMINER’S REPORT TO THE BOARD OF DIRECTORS OF DEAFNESS RESOURCE CENTRE LIMITED** 

## **Independent examiner’s report to the trustees of Deafness Resource Centre Limited (‘the company’)** 

I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2021. 

## **Responsibilities and basis of report** 

As the charity’s trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (‘the 2006 Act’). 

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity’s accounts as carried out under section 145 of the Charities Act 2011 (‘the 2011 Act’).  In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act. 

## **Independent examiner’s statement** 

Since your charity’s gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that I am qualified to undertake the examination because I am a registered member of the Institute of Chartered Accountants in England and Wales which is one of the listed bodies. 

I have completed my examination.  I confirm that no matters have come to my attention in connection with the examination giving me cause to believe: 

1. accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act; or 

2. the accounts do not accord with those records; or 

3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act 

   - other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent  examination; or 

4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)). 

I have no concern and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 

Mr David Hudd Institute of Chartered Accountants in England and Wales Livesey Spottiswood Ltd 17 George Street St Helens Merseyside WA10 1DB 

Date………………………………. 

6 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2021** 

|**Unrestricted   Restricted**<br>**Funds**<br>**Funds**<br>**Note**<br>**£**<br>**£**<br>**Income**<br>Donations and Legacies<br>3<br>7,021<br>-<br>Charitable Activities<br>4<br>228,791<br>160,211<br>Other Activities<br>5<br>5,144<br>-<br>Investments<br>6<br>130<br> -<br> <br>**Total Income**<br> 241,086<br>160,211<br>**Expenditure**<br>Raising Funds<br>7<br>32,837<br>-<br>Charitable Activities<br>8211,841<br>129,557<br>**Total Expenditure**<br> 244,678<br>129,557<br>**Net Income/(Expenditure)**<br>(3,592)<br>30,654<br>**Reconciliation of Funds**<br>Fund balances brought forward at 1 April 2020<br>329,820<br>3,538<br>**Fund balances carried**<br>**forward at 31 March 2021**<br>326,228<br>34,192|**2021**<br>**Total**<br> <br>**£**<br>7,021<br>389,002<br>5,144<br>130  <br>401,297<br>32,837<br>341,398<br>374,235<br>27,062<br>333,358<br>360,420|**2020**<br>**Total**<br> <br>**£**<br>3,992<br>399,756<br>20,788<br>135<br>424,671<br>23,788<br>430,418<br>454,206<br>(29,535)<br>362,893<br>333,358|
|---|---|---|



The notes on pages 9 to 18 form part of these accounts. 

7 



**Company No.06807282** 

## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) BALANCE SHEET AS AT 31 MARCH 2021** 

|**Notes**<br>**Fixed Assets**<br>Tangible fixed assets<br>11<br>**Current Assets**<br>Debtors<br>12<br>Cash at bank and in hand<br>**Creditors: Amounts Falling**<br>**Due Within One Year**<br>13<br>**Net Current Assets**<br>**Creditors: Amounts Falling**<br>**Due After More Than One Year**<br>14<br>**Net Assets**<br>15<br>**Funds**<br>Unrestricted funds<br>Unrestricted funds held in fixed assets<br>Restricted funds<br>17|**2021**<br>**£**<br>**£**<br>206,935<br>17,770<br>158,953<br>176,723<br>(21,081)<br>155,642<br>(2,157)<br> <br>360,420<br>141,387<br>184,841<br>34,192<br>360,420|**2020**<br>**£**<br>**£**<br>191,668<br>39,843<br>123,619<br>163,462<br>(17,761)<br>145,701<br>(4,011)<br> <br>333,358<br>141,690<br>188,130<br>3,538<br>333,358|
|---|---|---|



The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2021.  The members have not required the charitable company to obtain an audit of its financial statements for the year ended 31 March 2021 in accordance with Section 476 of the Companies Act 2006. 

The trustees acknowledge their responsibility for: 

- (a) ensuring that the charitable company keeps accounting records which comply with sections 386 and 387 of the Companies Act 2006, and 

- (b) preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company. 

These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small charitable companies. 

The financial statements were approved by the Board of Trustees on                     and were signed on its behalf by:- 

## **TRUSTEE:  Mrs I Sankson** 

## **TRUSTEE:  Mr P Harvey** 

The notes on pages 9 to 18 form part of these accounts. 

8 



**DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2021** 

## **1 Statutory Information** 

Deafness Resource Centre Limited is a charitable company, limited by guarantee and has no share capital and is registered in England and Wales.  The company’s registered number and registered office address can be found in the Report of the Trustees. 

The presentation currency of the financial statements is in the Pound Sterling (£). 

## **2 Accounting Policies** 

## **Basis of Preparing the financial statements** 

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102)  ‘Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’ and the Companies Act 2006.  The financial statements have been prepared on a going concern basis under the historical cost convention. 

In common with most other organisations, the charity has been impacted by Covid-19 with the temporary curtailment of certain services. The charity has received various grants which has assisted with cashflow through this period.  Whilst the future position with regard to the pandemic remains uncertain, the Trustees remain confident of the ability of the charity to continue as a going concern. 

The significant accounting policies applied in the preparation of these financial statements are set out below.  These policies have been consistently applied to all years presented unless otherwise stated. 

## **Donations, Legacies and Grants** 

These are included in the Statement of Financial Activities (SOFA) when: 

- the charity becomes entitled to the donation, legacies and grants of similar income and any conditions for receipt are met 

- the trustees are reasonably certain they will receive it; and 

- the trustees are reasonably certain that the value can be reliably measured. 

## **Grants Receivable** 

Grants for immediate expenditure are accounted for when they become receivable.  Grants received for specific purposes are treated as restricted funds.  Grants restricted to future accounting periods are deferred and recognised in those periods. 

## **Investment Income** 

Investment income is accounted for when received. 

## **Allocation Of Costs** 

Costs are allocated according to the nature of the cost.  Where items involve more than one category they are apportioned between the categories according to the nature of the cost.  Detailed analysis of the allocation of costs is given in notes 7 and 8 of the accounts. 

9 



**DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **Taxation** 

The charity is exempt from corporation tax on its charitable activities. 

## **Tangible Fixed Assets and Depreciation** 

Fixed assets for charity use are capitalised at cost, where acquired, or market value as determined by the trustees where donated. 

Depreciation is calculated to write off the cost or valuation of fixed assets, less their residual value, over their expected useful lives on the following bases: 

Buildings - not depreciated Fixtures and Fittings - 5 and 10 year straight line Computer equipment - 3 year straight line 

The buildings are not being depreciated as the amount of depreciation is not considered to have a material effect on the financial statements. 

## **Debtors/Creditors** 

Both Debtors and Creditors are included in the financial statements at transactional value. 

## **Leased Assets** 

Rentals payable under operating leases are charged against profits on a straight-line basis over the periods of the leases.  Assets acquired under hire purchase contracts and finance leases are capitalised as tangible fixed assets and depreciated in accordance with the accounting policy on depreciation; the related obligations, net of finance costs allocated to future periods, are included in creditors.  Finance costs are charged against profits on a straight-line basis over the periods of the contracts. 

## **Pension Costs** 

The charitable company operates a defined contribution pension scheme.  Contributions payable to the charitable company’s pension scheme are charged to the Statement of Financial Activities in the period to which they relate. 

## **Fund Accounting** 

Funds held by the charity are either: 

- Unrestricted general funds – these are funds which can be used in accordance with the charitable objects at the discretion of the trustees. 

- Restricted funds – these are funds that can only be used for particular restricted purposes within the objects of the charity.  Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. 

10 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

|**Unrestricted**<br>**Restricted**<br>**3**<br>**Income from Donations and Legacies**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>Donations<br>6,021<br>-<br>Legacies<br>1,000<br> -<br>7,021<br> -<br>The income in 2020 was £3,992, which was all unrestricted.<br>**Unrestricted**<br>**Restricted**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>**4**<br>**Charitable Activities**<br>Grants received<br>108,515<br>160,211<br>Furlough income<br>3,830<br>-<br>Small business rates relief<br>10,000<br>-<br>Interpreting fees<br>69,913<br>-<br>Training fees<br>1,061<br>-<br>Access to work funding<br>4,275<br>-<br>Equipment installation<br>27,986<br>-<br>Equipment registration fees<br>1,015<br>-<br>Individual support<br>2,196<br>-<br>Development work - Knowsley<br> -<br> -<br>228,791<br>160,211|**2021**<br>**Total**<br>**£**<br>6,021<br>1,000<br>7,021<br>**2021**<br>**Total**<br>**£**<br>268,726<br>3,830<br>10,000<br>69,913<br>1,061<br>4,275<br>27,986<br>1,015<br>2,196<br> -<br>389,002|**2020**<br>**Total**<br> <br>3,992<br> -<br>3,992<br>**2020**<br>**Total**<br>**£**<br>185,098<br>-<br>-<br>127,407<br>11,799<br>32,595<br>29,000<br>2,650<br>11,207<br>399,756|
|---|---|---|



The income from charitable activities in 2020 was £399,756, of which £326,740 was unrestricted and £73,016 was restricted. 

|**Unrestricted**<br>**Restricted**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>**5**<br>**Other Activities**<br>Hire of Hall, Lounge and Training Suite<br>5,141<br>-<br>Other sundry income<br> 3<br> -<br>5,144<br> -|**2021**<br>**Total**<br>**£**<br>5,141<br>3  <br>5,144|**2020**<br>**Total**<br>**£**<br>20,783<br>5<br>20,788|
|---|---|---|



The income in 2020 was all unrestricted. 

11 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

|**Unrestricted**<br>**Restricted**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>**6**<br>**Investments**<br>Bank interest<br>130<br> -<br>The income in 2020 was all unrestricted.<br>**Unrestricted**<br>**Restricted**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>**7**<br>**Raising Funds**<br>Wages and salaries<br>23,967<br>-<br>Pension costs<br>981<br>-<br>Social security costs<br>1,388<br>-<br>Repairs and maintenance<br>3,254<br>-<br>Equipment hire<br>528<br>-<br>Ground rent and water rates<br>298<br>-<br>Heat and light<br>672<br>-<br>Insurance<br>468<br>-<br>Printing, stationery and advertising<br>-<br>-<br>Telephone<br>402<br>-<br>Depreciation<br>879<br>  -<br>32,837<br> -|**2021**<br>**Total**<br>**£**<br>130<br>**2021**<br>**Total**<br>**£**<br>23,967<br>981<br>1,388<br>3,254<br>528<br>298<br>672<br>468<br>-<br>402<br> 879<br>32,837|
|---|---|



The expenses in 2020 were all unrestricted. 

12 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

|**Unrestricted**<br>**Restricted**<br>**8**<br>**Charitable Activities**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br> <br>Wages and salaries<br>79,972<br>79,165<br>Pension costs<br>4,048<br>1,686<br>Social security costs<br>3,938<br>3,968<br>Interpreting costs<br>42,156<br>16,057<br>Equipment and aids<br>10,536<br>1,730<br>Training delivery<br>1,986<br>1,479<br>Car mileage and subsistence<br>103<br>1,978<br>Repairs and maintenance<br>17,642<br>-<br>Equipment hire<br>1,732<br>3,020<br>Building works<br>126<br>12,024<br>Ground rent and water rates<br>2,685<br>-<br>Heat and light<br>6,047<br>-<br>Insurance<br>4,209<br>-<br>Project activities<br>2,101<br>-<br>Printing, stationery and advertising<br>2,135<br>5,483<br>Telephone<br>3,481<br>140<br>Sundry expenses<br>1,491<br>-<br>Licences, subscriptions and donations<br>6,945<br>-<br>Depreciation<br>5,082<br>2,827<br>Bank charges<br>458<br>-<br>Bank loan interest<br>291<br>-<br>Staff Training<br>1,082<br>-<br>Professional fees<br>1,920<br>-<br>Governance costs (Note 9)<br> 11,675<br> -<br>211,841<br>129,557|**2021**<br>**Total**<br>**£**<br>159,137<br>5,734<br>7,906<br>58,213<br>12,266<br>3,465<br>2,081<br>17,642<br>4,752<br>12,150<br>2,685<br>6,047<br>4,209<br>2,101<br>7,618<br>3,621<br>1,491<br>6,945<br>7,909<br>458<br>291<br>1,082<br>1,920<br>11,675<br>341,398|**2020**<br>**Total**<br>**£**<br>168,678<br>5,599<br>7,440<br>116,878<br>16,891<br>10,654<br>5,405<br>15,547<br>5,491<br>30,000<br>3,301<br>7,119<br>3,919<br>1,297<br>4,377<br>2,591<br>1,904<br>2,384<br>4,068<br>472<br>433<br>6,949<br>456<br>8,565<br>430,418|
|---|---|---|



The expenses for charitable activities in 2020 were £430,418 of which £341,942 was unrestricted and £88,476 was restricted. 

## **9 Governance Costs** 

|**Unrestricted**<br>**Restricted**<br>**Funds**<br>**Funds**<br>**£**<br>**£**<br>Wages and salaries<br>6,110<br>-<br>Pension costs<br>306<br>-<br>Social security<br>426<br>-<br>Accountancy – Independent Exam<br>1,750<br>-<br>Accountancy – Other services<br>3,083<br> -<br> <br>11,675<br>  -|**2021**<br>**Total**<br>**£**<br>6,110<br>306<br>426<br>1,750<br>3,083<br>11,675|**2020**<br>**Total**<br>**£**<br>3,241<br>310<br>466<br>1,750<br>2,798<br>8,565|
|---|---|---|



The expenses in 2020 were all unrestricted. 

13 



**DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

|**10**|**Staff Costs**||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|||||||||**2021**||**2020**|
|||||||||**£**||**£**|
||Wages and salaries|||||||189,718|188,712||
||Social security|costs||||||9,720|9,267||
||Pension costs|||||||7,021|6,859||
|||||||||206,459|204,838||
||The<br>average|<br>number|of|employees|of|the|charitable|company<br>analysed||<br>by|
||function was:-||||||||||
||Raising Funds|||||||2||2|
||Charitable Activities|||||||8||9|
||Governance Costs|||||||1||1|
|||||||||11||12|



No employee earned £60,000 per annum or more. No Trustees received remuneration for services provided to the charity. 

There were no other transactions in respect of trustees, no trustees received remuneration, benefit or reimbursement of travelling or other expenses. 

The total remuneration paid in respect of the charity’s key management personnel was £37,455 (2020 £20,554). 

14 



**DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

|**11**|**Tangible Fixed Assets                            Freehold**<br>**Land &     Fixtures &**<br>**Computer**<br>**Buildings**<br>**Fittings**<br>**Equipment**<br>**Cost**<br>**£**<br>**£**<br>**£**<br>At 1 April 2020<br>181,493<br>157,270<br>17,867<br>Additions<br> -<br> -<br>24,055<br>  <br>At 31 March 2021<br>181,493<br>157,270<br>41,922<br>**Depreciation**<br>At 1 April 2020<br>-<br>149,520<br>15,442<br>Charge for the year<br>  -<br>4,769<br>4,019<br>At 31 March 2021<br> -  154,289<br>19,461<br>**Net Book Values**<br>At 31 March 2021<br>181,493<br>2,981<br>22,461<br>At 31 March 2020<br>181,493 7,750<br>2,425|**Total**<br>**£**<br>356,630<br>24,055<br>380,685<br>164,962<br>8,788<br>173,750<br>206,935<br>191,668|
|---|---|---|



The assets of the charity are used for the furtherance of the charity's objectives and also for the generation of income. 

|**12**<br>**Debtors**<br>Trade debtors<br>Prepayments|**2021**<br>**£**<br>14,683<br>3,087<br>17,770|**2020**<br>**£**<br>33,108<br>6,735<br>39,843|
|---|---|---|



15 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

|**13**<br>**Creditors: Amounts Falling Due**<br>**Within One Year**<br>Trade creditors<br>Accruals and deferred income<br>Taxation and social security<br>Bank loan<br>Other creditors<br>**14**<br>**Creditors: Amounts Falling Due**<br>**After More Than One Year**<br>Bank loan<br>**15**<br>**Analysis Of Net Assets By Fund**<br>**Unrestricted     Restricted**<br>**Funds**<br>**Funds**<br>**£**<br>Fixed assets<br>184,841<br>22,094<br>Current assets<br>164,625<br>12,098<br>Liabilities: Amounts falling due within one year   (21,081)<br>-<br>Liabilities: Amounts falling due after one year(2,157)<br> -<br>326,228<br>34,192|**2021**<br>**£**<br>5,148<br>9,122<br>4,183<br>1,827<br>801<br>21,081<br>**2021**<br>**£**<br>2,157<br>**2021**<br>**Total**<br>**£**<br>206,935<br>176,723<br>(21,081)<br>(2,157)<br>360,420|**2020**<br>**£**<br>8,759<br>4,618<br>2,584<br>1,800<br> -<br>17,761<br>**2020**<br>**£**<br>4,011<br>**2020**<br>**Total**<br>**£**<br>191,668<br>163,462<br>(17,761)<br>(4,011)<br>333,358|
|---|---|---|



## **16 Operating Lease Commitments** 

At 31 March 2021 the charitable company had annual commitments under non-cancellable operating lease as set out below:- 

|Operating Leases which expire:<br>Less than one year<br>Between one and five years|**2021**<br>**£**<br>2,165<br>6,790<br>8,955|**2020**<br>**£**<br>-<br>14,661<br>14,661|
|---|---|---|



16 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **17 Restricted Funds** 

## **Movement in Resources** 

||**Balance**|||**Balance**|
|---|---|---|---|---|
||**as at**|||**as at**|
|**1**|**April 2020**|**Incoming**|**Outgoing**|**31 March 2021**|
||**£**|<br>**£**|<br>**£**|**£**|
|Children In Need (1)|308|-|308|-|
|Steve Morgan Foundation|-|3,154|3,154|-|
|Defibrillator|748|-|209|539|
|Vision Support|2,482|-|2,482|-|
|Biffa|-|12,024|12,024|-|
|PH Holt Foundation|-|10,000|10,000|-|
|National Lottery|-|65,617|53,542|12,075|
|Community Foundation|-|2,966|1,741|1,225|
|Rotary Club|-|250|250|-|
|Awards for All – Laptops|-|3,500|1,010|2,490|
|Groundwork – UK|-|500|500|-|
|Morrisons Foundation|-|500|500|-|
|SMF – Community Challenge|<br>-|42,391|30,288|12,103|
|Children in Need (4)|-|19,059|13,299|5,760|
|Rotary HSS|-<br>|250|250|-|
||3,538|160,211|129,557|34,192|



The Children in Need (1) monies were used to purchase a multi-sensory play unit for the Happy Hands Group, and to run a residential for young people. 

Funds received from Steve Morgan Foundation are towards the employment costs of the Advocacy Officer post. 

Donations were received towards the purchase of a defibrillator machine. 

Vision Support funds were used towards the setup of a Halton based office. 

Biffa Awards funds are to be used to replace the hall floor. 

PH Holt Foundation funds were used to provide 1:1 inclusive advocacy support for people who are profoundly deaf or have a severe hearing loss. 

National Lottery funds were used to support to Deaf children, young people and families across Merseyside. 

Community Foundation funds were used to fund technology due to Covid. 

17 



## **DEAFNESS RESOURCE CENTRE LIMITED (LIMITED BY GUARANTEE) NOTES TO THE ACCOUNTS (continued) FOR THE YEAR ENDED 31 MARCH 2021** 

## **17 Restricted Funds (continued)** 

Rotary Club funds to be used for befriending support in Halton. 

Awards for All funds are to be used to support technology requirements due to Covid. 

Groundwork UK funds to be used for essential packs for families. 

Morrisons Foundation to be used for essential packs for families. 

The Steve Morgan Foundation – Community Challenge funds are to be used to fund IT equipment and Database and to fund advocacy salary. 

Children in Need (4) funds to be used to support work with vulnerable children and young people living in St Helens & Halton during the Covid pandemic. 

Rotary HSS funds used for donor wanted spend across Halton services. 

## **18 Related Party Disclosures** 

There were no related party transactions. 

18 

