**REGISTERED COMPANY NUMBER: 06654115 (England and Wales) REGISTERED CHARITY NUMBER: 1126473**
## **REPORT OF THE TRUSTEES AND**
**FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022**
## **FOR**
## **MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
Baker Knoyle Accountancy Limited Chartered Accountants & Statutory Auditors Orbit Business Centre Merthyr Tydfil CF48 1DL
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022**
|||**Page**||
|---|---|---|---|
|**Report of the Trustees**|1|to|8|
|**Report of the Independent Auditors**|9|to|11|
|**Statement of Financial Activities**||12||
|**Balance Sheet**||13||
|**Cash Flow Statement**||14||
|**Notes to the Cash Flow Statement**||15||
|**Notes to the Financial Statements**|16|to|33|
## **MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)**
## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022**
The trustees who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2022. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).
The Trustee Report includes the Report of the Directors' as required by company law.
Page 1
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)**
## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022**
## **OBJECTIVES AND ACTIVITIES Objectives and aims**
The objects of the Charity are set out in the Memorandum of Association.
The Charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Merthyr Tydfil, and surrounding areas.
## **The aims of the Charity are identical to the aims of Citizens Advice:**
To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the service available to them or through an inability to express their needs effectively.
## **And equally:**
'to exercise a responsible influence on the development of social policies and services, both locally and nationally'.
## **Funding and Projects delivered April 2021-March 2022**
## **Help to Claim**
We continued to provide the Help to Claim service. This was rolled out fully in April 2019 and helps people to make a first claim for Universal Credit via telephone/web-chat/email. The phone and digital services are delivered from our office at Post Office Lane and from advisers working remotely.
## **Help to Claim: Best Practice Leads**
The new Help to Claim service started in April 2019. As part of the delivery of the service the DWP funded Citizens Advice to set up a network of 31 regional Best Practice Leads, across England and Wales to gather and share information about the performance of Universal Credit and Help to Claim, building local relationships to develop and share best practice. CA Merthyr Tydfil delivered the service across SE and SW Wales.
## **Public Health Wales**
This was delivered in collaboration with Citizens Advice Bridgend and RCT. The purpose of the Project was to deliver welfare benefits and employment advice to 16-24 year olds who had been economically affected by the impact of Covid-19 within the Cwm Taff region.
## **SAF: Claim What's Yours**
The purpose of this funding is to provide additional telephony capacity to support the Welsh Government's 'Claim What's Yours' income maximisation and benefit take up campaign. The funding forms part of the Single Advice Fund and provides free to client social welfare rights-based information and/or adviser services that meet the key aims of Advicelink Cymru. Citizens Advice Merthyr Tydfil is required to deliver from our office at Post Office Lane and adviser working remotely generalist welfare benefits advice via telephone to clients calling the Claim What's Yours helpline.
## **SAF: Discretionary Assistance Fund**
Citizens Advice Merthyr Tydfil worked in collaboration with Citizens Advice Rhondda Cynon Taff on this project. The purpose of the Project was to deliver an enhanced pilot initiative focusing on the delivery of welfare benefits and debt advice to vulnerable clients that were directly referred to Advicelink Cymru from the Welsh Government's Discretionary Assistance Fund (DAF) service ("the Project").This was a six-month pilot commencing in October 2021-31st March 2022.
## **SAF: Employment Capacity**
CA Merthyr Tydfil worked in collaboration with Citizens Advice Bridgend and Citizens Advice Rhondda Cynon Taff, to increase its capacity to provide employment advice, through its existing provision of Advicelink Cymru services.
## **SAF: Test & Learn**
The purpose of the project was to enable LCA's across CTM to offer income maximisation initiatives to boost the incomes of households, targeting clients that were or had been affected by domestic violence.
- Provide additional services targeted to clients affected by domestic violence.
Page 2
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)**
## **REPORT OF THE TRUSTEES**
## **FOR THE YEAR ENDED 31 MARCH 2022**
- Cover a range of welfare benefits issues including; Universal Credit, Personal Independence Payment, and Employment Support Allowance.
- Work in collaboration with local partner organisations such as Women's Aid RCT, Oasis Centre, Calan DVS, and Safer Merthyr Tydfil
## **SAF: Advicelink Cymru: Community Focussed, Specialist & Debt**
In 2018 the Welsh Government decided to change how they commission advice services across Wales to improve the quality and availability of advice services and encourage collaboration between advice providers -the new funding available was called the Single Advice Fund. In September 2019, Citizens Advice Merthyr Tydfil was awarded the funding for the generalist (Community Focussed) and specialist services for the Merthyr Tydfil area from 1 January 2020. The new services are called Advicelink Cymru
## **British Gas Energy Trust. BGET**
The purpose of the Project was to provide advice and assistance to consumers with a view to:
- enabling them to manage their debts and budgets
- maximising their income and ability to afford to pay their bills
- enabling them to have warm homes through improving energy efficiency and health and well-being.
## **AIF: Youth Funded by WCVA**
"You're Hired Youth!" supports the under 25's with work limited health conditions who lack confidence & experience by supporting them into employment through paid placements at Citizens Advice Merthyr Tydfil. It aids them to become economically active, closer to employment, developing transferable skills e.g. business administration, IT skills, customer service.
## **AIF 4**
"You're Hired 4!" Support over 25's with Work limited health conditions in Merthyr Tydfil back into work through supported paid placements. It supports participants who are LTU and EI with skills and confidence to enter employment and develop transferable skills e.g. business administration, customer service.
## **AIF 5**
"You're Hired 5!" Support over 25's with either economically inactive or long term unemployed in Merthyr Tydfil back into work through supported paid placements. It supports participants with skills and confidence to enter employment and develop transferable skills e.g. business administration, customer service.
## **EAP: Energy Advice Programme**
The Energy Advice Programme provides one-to-one advice to clients in fuel poverty, or in a fuel poverty risk group, who visit their local Citizens Advice and present an energy problem, or to clients who have been referred to their local Citizens Advice for energy advice support by local voluntary/public organisations. The project aims to proactively target fuel poor clients. The majority of advice sessions will be delivered via telephone or web platforms.
## **BEIS**
The purpose of the project is to enable local offices to increase their capacity to deliver, in light of the increased demand for advice across all channels caused by COVID-19.
## **CAB 4 Carers**
CAB 4 Carers has been operating since 2018 and is funded by Cwm Taf Morgannwg UHB. It supports Carers both at home and in hospital settings.
- Provides information and support to Carers
- Provide a link with nursing staff to signpost Carers and families to information and support and have a greater understanding of Carers issues.
- Raises awareness
- Link the Carer into other third sector organisations and recommendations for statutory services.
- Provides a link to the Social Services Teams across Cwm Taf (i.e. to refer Carers for a Carers Assessment).
- Provides generic support to Carers of older people, people with learning disabilities, people with mental health issues, people with physical disability and people with children, making it a fair and equitable service.
- Provide information and support to staff who are Carers.
Page 3
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)**
## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022**
## **Help Through Hardship**
CA Merthyr Tydfil worked , in collaboration with Citizens Advice Ynys Mon to deliver the Help through Hardship project. The purpose of the project is a service designed to give advice and information on income maximisation to clients and issue a foodbank voucher if they're unable to afford food.
## **BT Skills: Good things Foundation**
CAMT received funds from BT skills as part of their Skills for Tomorrow programme, to support older and vulnerable people through free face-to-face support, which has helped them to get online and make the most of the digital tools modern life increasingly depends on.
## **Energy Re-Dress: Charis Grants**
CAMT secured funding in May 2020 from the Energy Redress Scheme for 565 fuel vouchers to be given out to local residents with a Pre-Payment Meter (PPM) who are in need. The fund was used to pay for emergency fuel credit vouchers up to a value of £49, to households in Merthyr Tydfil.
## **Carers Trust**
The purpose of the funding is to provide free to client social welfare rights-based information for clients referred by Carers Trust South East Wales.
## **Ffos-y-fran Community Fund**
The Fund supports expenditure of a capital nature including building works at Post Office Lane.
## **Communities and Facilities Grant (Welsh Government)**
The Purpose of the funding was to completely refurbish the premises at Post Office Lane. Including new windows, roof heating and lighting, toilets and ventilation system.
## **Public benefit**
The Trustees are aware that the Charity has a responsibility under the Charities Act to demonstrate that it has charitable aims that meet the public benefit requirement and are therefore charitable. The Trustees confirm that they have had regard to the Charity Commission's guidance on public benefit and comply with S17 Charities Act 2011 when considering, planning and implementing the activities of the charity. As Trustees, we believe that the aims of our organisation are charitable and for the public benefit. Furthermore, in our view, no detriment or harm arises from our Charity carrying out its work and we are not aware of any widespread views among others that such detriment or harm might arise.
We have complied with the duty in section 17 of the 2011 Charities Act to have due regard to guidance published by the Commission in respect of our duty to provide public benefit.
## **Volunteers**
Volunteers contribute a considerable amount of time and expertise to the organisation. They provide face to face, telephone and web-chat advice, and reception services. Although the numbers of hours vary, it is estimated that volunteer hours in the organisation this year have amounted to approximately the equivalent to approximately 7 FTE posts including administration and generalist advisors.
## **ACHIEVEMENT AND PERFORMANCE**
## **Charitable activities**
Merthyr Tydfil Citizens Advice Bureau is a professionally managed Bureau offering high levels of specialist advice in debt/welfare benefits in addition to advice on any subject matter at its main Bureau office and also has a wide coverage at various locations throughout the County Borough area (Please refer to our website for updated information).
## **Fundraising activities**
We do not carry out fundraising activities other than funding bids for projects. During this year we have both maintained current services and extended into new areas across the Borough.
All our work is dependent on core funding. Without this we are precluded from applying for further funding.
Page 4
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)**
## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022**
## **FINANCIAL REVIEW**
## **Principal funding sources**
Principal funding sources for the financial period 2021/22 is listed in the section **Funding and Projects delivered April 2021-March 2022**
## **Financial Management Policies**
The Trustees are responsible for maintaining proper accounting records which disclose with reasonable accuracy at any time, the financial position of the charity. The Trustees are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
## **Reserves policy**
Reserves are needed to bridge the funding gaps between spending and receiving funding, to cover sickness and maternity payments, and in the event of the LCA closing, to cover redundancy payments and 2.1 months running costs. Targeted reserves for 2022 were £220,000. The free reserves as at 31.3.2022 were £264,690 (2021 were £244,756). Free Reserves are therefore in excess of targeted reserves.
There are no funds in deficit. The Finance Sub-Committee ensures this.
## **FUTURE PLANS**
The Trustee Board will endeavour in the coming months to secure additional funding to retain the staffing levels of the Bureau Management Team. This is in order to ensure that the Quality of Advice will not suffer as a result of the huge client demand on the Bureau and Outreach Advice Centres. In addition both Bureau Team and the Trustee Board will be working to comply with Citizens Advice Bureau Membership and Standard.
## **Premises:**
The purchase of Post Office Lane was completed in January 2020 and was funded by the Ffos-y-Fran Development Fund. This completed Phase 1.
Phase 2: In October 2020 we received funding from Cwm Taf Morgannwg Health Board to create a Carers Hub. This would sit alongside our CAB 4 Carers project which is also funded by CTMUHB.
Phase 3 is our final stage of works at Post Office Lane and has secured funding from Welsh Governments Communities and Facilities Grant. The works for Phase 3 commenced in June 2021. Expenditure in this year was £418,460.
## **Review of the Charity's Financial Position**
Citizens Advice Merthyr Tydfil has secured over £1.2 million of funding excluding capital grants for the period April 2021- March 22 from a variety of funders including: Welsh Government, MTCBC, CTMUHB, British Gas Energy trust, DWP and WCVA.
## **Relationship between Expenditure and the Charity's Key Objectives:**
Our objectives are highlighted in each funding bid that is submitted and we have to inform our funders if there is any deviation in the applications.
## **STRUCTURE, GOVERNANCE AND MANAGEMENT**
## **Governing document**
The charity is controlled by its governing document, a deed of trust, and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006.
Merthyr Tydfil Citizens Advice Bureau is a Company limited by guarantee. It is governed by the Memorandum and Articles of Association. The Bureau must comply with the Membership Scheme of the Citizens Advice Audit Service.
## **Recruitment and appointment of new trustees**
The organisation advertises in the local press, in Community Newsletters, and recruitment agencies, to obtain people with relevant experience who can offer a range of key skills to support the objectives of our Business Plan.
Page 5
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)**
## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022**
## **STRUCTURE, GOVERNANCE AND MANAGEMENT**
## **Organisational structure**
The Board of Trustees, which can have up to 15 members, administers the charity. The Board meets, at least four times per year. There is a sub-committee made up of officers which can meet more frequently when necessary to cover development, membership, finance and audit.
## **Induction and training of new trustees**
New Trustees must be interviewed and take part in an orientation day to brief them on their legal obligations under charity law, the committee and decision making processes, the Business Plan and recent financial performance of the LCA. During the induction day they meet the senior management team and other trustees, key employees and other trustees. Trustees are encouraged to attend appropriate Citizens Advice Cymru or external training events. Records of all Trustee Board members training are held in a central Bureau file, as are their qualifications, experience and training prior to taking on their role as a Trustee.
## **Key management remuneration**
The board of trustees set the pay and remuneration for key management. Bench marks are also taken into account and the board compare salaries across the wider network/other local Citizens advice offices in combination with the local authority NJC scales.
## **Wider network**
Our affiliation to National Citizens Advice and working in collaboration with National Citizens Advice means that we are strategically aligned to the national priorities in Citizens Advice and therefore work to achieve a sustainable network, for which we play a key role at national and local level.
## **Related parties**
Merthyr Tydfil County Borough Council provide Core Funding and have an elected member on the Board of Trustees.
## **Risk management**
The trustees have a duty to identify and review the risks to which the charity is exposed and to ensure appropriate controls are in place to provide reasonable assurance against fraud and error.
The Trustees have a risk management strategy which comprises:-
- an annual review of the risks the charity may face
- the establishment of systems and procedures to mitigate those risks identified in the plan
- the implementation of procedures designed to minimise any potential impact on the charity should those risks materialise
- A key element in the management of financial risk is the setting up of a reserve policy and its regular review by the Trustees.
## **REFERENCE AND ADMINISTRATIVE DETAILS Registered Company number**
06654115 (England and Wales)
## **Registered Charity number**
1126473
## **Registered office**
1 Post Office Lane Merthyr Tydfil CF47 8BE
Page 6
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)**
## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022**
## **Trustees**
K Williams L Goodwin (resigned 29.7.22) Dr S Ganesh G Davies Secretary (resigned 19.5.22) R Holdaway Elected Member (resigned 18.8.22) L Guard Treasurer from July 21 to Sept 2022 B Heggie Vice Chair D Jones Chair to June 21 (resigned 16.6.21) J Morgan Treasurer to July 21; Chair July 21 A Davies (appointed 7.7.21) C Thomas (appointed 21.9.22)
## **Auditors**
Baker Knoyle Accountancy Limited Chartered Accountants & Statutory Auditors Orbit Business Centre Merthyr Tydfil CF48 1DL
## **Bankers**
Barclays Bank PLC High Street Merthyr Tydfil CF47 8DL
## **Chairperson**
Mr David Jones (to June 21) Mr J Morgan (June 21 to present) Mr B Heggie - Vice Chair
## **Treasurer**
Mr J Morgan (to June 21) Mrs L Guard (June 21 to September 2022) Mr C Thomas (September 2022 to present)
## **Secretary**
Mrs Lisa Howell-Morgan
## **Chief Executive**
Mrs Lisa Howell-Morgan
## **STATEMENT OF TRUSTEES' RESPONSIBILITIES**
The trustees (who are also the directors of Merthyr Tydfil Citizens Advice Bureau for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice) including Financial Reporting Standard 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland"
Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements, the trustees are required to
- select suitable accounting policies and then apply them consistently;
- observe the methods and principles in the Charity SORP;
- make judgements and estimates that are reasonable and prudent;
- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business.
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**MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)**
## **REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022**
## **STATEMENT OF TRUSTEES' RESPONSIBILITIES - continued**
The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
In so far as the trustees are aware:
- there is no relevant audit information of which the charitable company's auditors are unaware; and
- the trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information.
## **AUDITORS**
The auditors, Baker Knoyle Accountancy Limited, will be proposed for re-appointment at the forthcoming Annual General Meeting.
Approved by order of the board of trustees on 30 November 2022 and signed on its behalf by:
K Williams - Trustee
Page 8
## **REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **Opinion**
We have audited the financial statements of Merthyr Tydfil Citizens Advice Bureau (the 'charitable company') for the year ended 31 March 2022 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland'.
## In our opinion the financial statements:
- give a true and fair view of the state of the charitable company's affairs as at 31 March 2022 and of its incoming resources and application of resources, including its income and expenditure, for the year then ended;
- have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice, including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland'; and
- have been prepared in accordance with the requirements of the Companies Act 2006.
## **Basis for opinion**
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
## **Conclusions relating to going concern**
In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.
## **Other information**
The trustees are responsible for the other information. The other information comprises the information included in the Annual Report, other than the financial statements and our Report of the Independent Auditors thereon.
Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.
The 2021 comparative figures have not been audited.
## **Opinions on other matters prescribed by the Companies Act 2006**
In our opinion, based on the work undertaken in the course of the audit:
- the information given in the Report of the Trustees for the financial year for which the financial statements are prepared is consistent with the financial statements; and
- the Report of the Trustees has been prepared in accordance with applicable legal requirements.
Page 9
## **REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **Matters on which we are required to report by exception**
In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees.
We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:
- adequate accounting records have not been kept or returns adequate for our audit have not been received from branches not visited by us; or
- the financial statements are not in agreement with the accounting records and returns; or
- certain disclosures of trustees' remuneration specified by law are not made; or
- we have not received all the information and explanations we require for our audit; or
- the trustees were not entitled to take advantage of the small companies exemption from the requirement to prepare a Strategic Report or in preparing the Report of the Trustees.
## **Responsibilities of trustees**
As explained more fully in the Statement of Trustees' Responsibilities, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.
## **Our responsibilities for the audit of the financial statements**
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:
- We identified areas of laws and regulations that could reasonably be expected to have a material effect on the financial statements from our sector experience through discussion with the Officers and other management (as required by auditing standards).
- We had regard to laws and regulations in areas that directly affect the financial statements including financial reporting (including related trade union legislation) and taxation legislation. We considered that extent of compliance with those laws and regulations as part of our procedures on the related financial statement items.
- With the exception of any known or possible non-compliance, and as required by auditing standards, our work in respect of these was limited to enquiry of the Officers.
- We communicated identified laws and regulations throughout our team and remained alert to any indications of non-compliance throughout the audit.
- We addressed the risk of fraud through management override of controls, by testing the appropriateness of journal entries and other adjustments; assessing whether the judgements made in making accounting estimates are indicative of a potential bias; and evaluating the business rationale of any significant transactions that are unusual or outside the normal course of business.
Our audit procedures were designed to respond to risks of material misstatement in the financial statements, recognising that the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery, misrepresentations or through collusion. There are inherent limitations in the audit procedures performed and the further removed non-compliance with laws and regulations is from the events and transactions reflected in the financial statements, the less likely we are to become aware of it.
A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Independent Auditors.
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## **REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **Use of our report**
This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.
Huw Baker FCA (Senior Statutory Auditor) for and on behalf of Baker Knoyle Accountancy Limited Chartered Accountants & Statutory Auditors Orbit Business Centre Merthyr Tydfil CF48 1DL
30 November 2022
Page 11
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2022**
|Notes
**INCOME AND ENDOWMENTS FROM**
Donations and legacies
2
Other trading activities
3
Investment income
4
Other income
5
**Total**
**EXPENDITURE ON**
Raising funds
6
**Charitable activities**
7
Advice Services
**Total**
**NET INCOME/(EXPENDITURE)**
**Transfers between funds**
20
**Net movement in funds**
**RECONCILIATION OF FUNDS**
Total funds brought forward
**TOTAL FUNDS CARRIED FORWARD**|Unrestricted
funds
£
37,126
-
177
934
38,237
2,853
38,351
41,204
(2,967)
55,991
53,024
301,361
354,385|Restricted
funds
£
1,618,245
-
-
-
1,618,245
-
1,135,538
1,135,538
482,707
(55,991)
426,716
266,238
692,954|2022
Total
funds
£
1,655,371
-
177
934
1,656,482
2,853
1,173,889
1,176,742
479,740
-
479,740
567,599
1,047,339|2021
Total
funds
£
881,016
50
419
901|
|---|---|---|---|---|
|||||882,386|
|||||3,083
765,634|
|||||768,717|
|||||113,669
-|
|||||113,669
453,930|
|||||567,599|
The notes form part of these financial statements
Page 12
## **MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)**
## **BALANCE SHEET**
## **31 MARCH 2022**
|Notes
**FIXED ASSETS**
Tangible assets
15
**CURRENT ASSETS**
Debtors
16
Cash at bank and in hand
**CREDITORS**
Amounts falling due within one year
17
**NET CURRENT ASSETS**
**TOTAL ASSETS LESS CURRENT**
**LIABILITIES**
**NET ASSETS**
**FUNDS**
20
Unrestricted funds
Restricted funds
**TOTAL FUNDS**|2022
£
722,637
91,171
277,938
369,109
(44,407)
324,702
1,047,339
1,047,339
354,385
692,954
1,047,339|2021
£
321,881
70,071
319,177
389,248
(143,530)
245,718
567,599
567,599
301,361
266,238
567,599|
|---|---|---|
These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime.
The financial statements were approved by the Board of Trustees and authorised for issue on 30 November 2022 and were signed on its behalf by:
K Williams - Trustee
The notes form part of these financial statements
Page 13
## **MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2022**
|Notes
**Cash flows from operating activities**
Cash generated from operations
1
Net cash provided by operating activities
**Cash flows from investing activities**
Purchase of tangible fixed assets
Interest received
Net cash used in investing activities
**Change in cash and cash equivalents in**
**the reporting period**
**Cash and cash equivalents at the**
**beginning of the reporting period**
**Cash and cash equivalents at the end of**
**the reporting period**|2022
£
377,044
377,044
(418,460)
177
(418,283)
(41,239)
319,177
277,938|2021
£
234,968
234,968
(135,019)
419
(134,600)
100,368
218,809
319,177|
|---|---|---|
The notes form part of these financial statements
Page 14
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2022**
|**1.**|**RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM**|**OPERATING ACTIVITIES**|**OPERATING ACTIVITIES**|
|---|---|---|---|
|||2022|2021|
|||£|£|
||**Net income for the reporting period (as per the Statement of Financial**|||
||**Activities)**|479,740|113,669|
||**Adjustments for:**|||
||Depreciation charges|17,704|12,084|
||Interest received|(177)|(419)|
||Increase in debtors|(21,100)|(8,976)|
||(Decrease)/increase in creditors|(99,123)|118,610|
||**Net cash provided by operations**|377,044|234,968|
## 2.
## **ANALYSIS OF CHANGES IN NET FUNDS**
||At 1/4/21|Cash flow|At 31/3/22|
|---|---|---|---|
||£|£|£|
|**Net cash**||||
|Cash at bank and in hand|319,177|(41,239)|277,938|
||319,177|(41,239)|277,938|
|**Total**|319,177|(41,239)|277,938|
The notes form part of these financial statements
Page 15
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022**
## **1. ACCOUNTING POLICIES**
## **Basis of preparing the financial statements**
The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.
## **Income**
All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably.
The following specific policies are applied:
## **Voluntary Income**
Voluntary income received by way of grants, gifts or donation is included in full on receipt unless it is subject to a condition when it is treated as deferred income.
**Government Grant Income** is included in full on receipt unless it is subject to a condition when it is treated as deferred income.
## **Deferred Income**
Income or grants received in advance are held as deferred income and carried forward to future accounting periods to be released when the defined purposes of the work or project have been completed, approved or certified.
## **Gifts in Kind**
Gifts in kind are included in the income and expenditure account where they are applied in carrying out charitable activities, where the company would otherwise have to purchase the donated facility and the benefit is both quantifiable and material. The quantifiable benefit is shown as both incoming and expended resources within the appropriate funds. Where the gift is an asset it is treated as income and taken to stock or fixed assets as appropriate.
The value of services provided by volunteers is not quantified.
## **Investment Income**
Investment income is included when receivable.
## **Trading Income**
Trading Income is recognised when earned.
## **Expenditure**
Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.
Expenditure includes any VAT which cannot be fully recovered.
## **Costs of generating funds**
Costs of generating funds include the costs associated with attracting voluntary income and the costs of trading for fundraising purposes.
## **Charitable expenditure**
Page 16
continued...
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **1. ACCOUNTING POLICIES - continued**
## **Expenditure**
Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes the costs that can be attributed directly to those activities and those costs of an indirect nature necessary to support them.
## **All expenditure**
All expenditure is allocated between the categories of the SoFA on a basis designed to reflect the use of the resource. Costs relating to a particular activity are allocated directly, others are apportioned between categories on a basis that fairly reflects their usage.
## **Pension costs**
Contributions are made to the employees own personal pension schemes. The pension cost charge represents those contributions payable to individual schemes.
## **Allocation of support costs**
Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs include back office costs and overheads, finance, personnel, payroll and governance costs which support the charities Advice Service activities. The basis on which support costs have been allocated are set out in note 8.
## **Tangible fixed assets**
Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.
Freehold property improvements - 4% on cost Freehold Property - 2% on cost Plant and machinery - 25% on reducing balance
Tangible fixed assets are included in the balance sheet at historic cost less accumulated depreciation. Grant receipts which fund fixed asset acquisitions are taken to restricted funds and the appropriate depreciation charge is made against those funds over the expected useful life of the asset.
Capital grants are recognised when the associated expenditure has been incurred.
## **Taxation**
The charity is exempt from corporation tax on its charitable activities.
## **Fund accounting**
Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.
Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.
Designated funds are those unrestricted funds set aside for a specific purpose by the Board.
Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.
## **Hire purchase and leasing commitments**
Fixed assets acquired under finance leases are included in the balance sheet at historic cost less accumulated depreciation. The present value of future rentals is shown as a liability. Interest payable in each period is charged as an expended resource in proportion to the amount outstanding under the lease. Operating lease rental are charged as expended resources as incurred.
## **Organisational Status**
continued...
Page 17
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **1. ACCOUNTING POLICIES - continued**
The organisation is a company limited by guarantee and a registered charity. The directors are the trustees and are set out on page 3, they form a Board of Trustees which is the executive body of the charity. The aims and objectives and rules for governance are set out in the charitable company's Memorandum and Articles of Association.
## **Debtors and creditors receivable/payable within one year**
Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price.
## **Ex-Gratia Termination Payment**
Termination benefits are payable when employment is terminated by the Charity before the normal retirement date, or whenever an employee accepts voluntary redundancy in exchange for these benefits. The Charity recognises termination benefits when it is demonstrably committed to either
(i) terminating the employment of current employees according to a detailed formal plan without possibility of withdrawal or (ii) providing termination benefits as a result of an offer made to encourage voluntary redundancy.
## **Going concern**
The financial statements have been prepared on a going concern basis as the trustees believe that no material uncertainties exist.
## **2. DONATIONS AND LEGACIES**
|Donations
Grants
Grants received, included in the above, are as follows:
National Citizens Advice
British Gas Energy Trust
Merthyr Tydfil County Borough Council (SLA)
Energy Best Deal
WCVA
Cwm Taf Health Board
Ffos y Fran
Supporting People (MTCBC)
BT
Good Things Foundation
WCVA - Flood Project
Charis Grants Ltd
Advice Link
Test & Trace
Voluntary Action Merthyr Tydfil
WCVA - Youth
Voluntary Services Emergency Fund
Torfaen Citizens Advice
Ynysmon Citizens Advice
Welsh Government
Age Concern Morgannwg|2022
£
300
1,655,071
1,655,371
2022
£
597,939
20,034
34,382
-
137,760
77,488
208,009
277,862
5,314
-
-
4,201
-
-
1,444
-
-
10,000
36,582
243,056
1,000
1,655,071|2021
£
300
880,716|
|---|---|---|
|||881,016|
|||2021
£
363,011
19,869
34,382
5,880
81,889
10,000
22,102
213,681
10,000
2,500
4,920
28,979
3,100
25,000
4,020
15,608
35,775
-
-
-
-|
|||880,716|
continued...
Page 18
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
|**3.**
**OTHER TRADING ACTIVITIES**
Rent Received
**4.**
**INVESTMENT INCOME**
Deposit account interest
**5.**
**OTHER INCOME**
Other income
**6.**
**RAISING FUNDS**
**Raising donations and legacies**
Staff costs
**7.**
**CHARITABLE ACTIVITIES COSTS**
Advice Services
**8.**
**SUPPORT COSTS**
Management
Finance
£
£
Advice Services
3,266
2,450
**9.**
**NET INCOME/(EXPENDITURE)**
Net income/(expenditure) is stated after charging/(crediting):
Depreciation - owned assets
Pension contributions|Direct
Costs
£
1,148,035
Human
resources
£
1,632|2022
£
-
2022
£
177
2022
£
934
2022
£
2,853
Support
costs (see
note 8)
£
25,854
Governance
costs
£
18,506
2022
£
17,704
28,109|2021
£
50
2021
£
419
2021
£
901
2021
£
3,083
Totals
£
1,173,889|2021
£
50
2021
£
419
2021
£
901
2021
£
3,083
Totals
£
1,173,889|
|---|---|---|---|---|
|||||Totals
£
25,854|
|||||2021
£
12,084
21,797|
continued...
Page 19
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **10. TRUSTEES' REMUNERATION AND BENEFITS**
There were no trustees' remuneration or other benefits for the year ended 31 March 2022 nor for the year ended 31 March 2021.
There are no employees whose emoluments exceed £60,000.
## **Trustees' expenses**
One trustee received expense payments totalling £50 (2021: £Nil) for the year. These payments were reimbursement of travelling expenses.
## **11. STAFF COSTS**
|Wages and salaries
The average monthly number of employees during the year was as follows:
Advice Services
No employees received emoluments in excess of £60,000.|||2022
£
896,647
896,647
2022
47|||2021
£
620,039
620,039
2021
32|
|---|---|---|---|---|---|---|
||||||||
||||||||
||||2022|||2021|
||||£|||£|
|Wages and Salaries|||816,373|||560,172|
|Social Security Costs|||52,165|||38,070|
|Pension Costs|||28,109|||21,797|
||||||||
||||||||
||||896,647|||620,039|
||||||||
||||||||
## **Pension Costs**
The Charity contributes to employee's own personal pension schemes together with the government work place pension scheme. The pension cost charge represents contributions paid by the Charity to the individual schemes.
## **Key management remuneration**
The key management of the charity comprises the Chief Executive Officer. The total benefits of the the key management personnel of the charity was £57,382 (2021: £54,598).
continued...
Page 20
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
|**12.**
**COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES**
Unrestricted
funds
£
**INCOME AND ENDOWMENTS FROM**
Donations and legacies
52,101
Other trading activities
50
Investment income
419
Other income
901
**Total**
53,471
**EXPENDITURE ON**
Raising funds
3,083
**Charitable activities**
Advice Services
32,497
**Total**
35,580
**NET INCOME**
17,891
**Transfers between funds**
(30,327)
**Net movement in funds**
(12,436)
**RECONCILIATION OF FUNDS**
Total funds brought forward
313,795
**TOTAL FUNDS CARRIED FORWARD**
301,359
**13.**
**INDEPENDENT EXAMINERS' REMUNERATION**
Fees payable to the charity's Independent examiners for the independent
examination of the charity's financial statements
**14.**
**AUDITORS' REMUNERATION**
Fees payable to the charity's Independent auditors for the independent audit
of the charity's financial statements|**12.**
**COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES**
Unrestricted
funds
£
**INCOME AND ENDOWMENTS FROM**
Donations and legacies
52,101
Other trading activities
50
Investment income
419
Other income
901
**Total**
53,471
**EXPENDITURE ON**
Raising funds
3,083
**Charitable activities**
Advice Services
32,497
**Total**
35,580
**NET INCOME**
17,891
**Transfers between funds**
(30,327)
**Net movement in funds**
(12,436)
**RECONCILIATION OF FUNDS**
Total funds brought forward
313,795
**TOTAL FUNDS CARRIED FORWARD**
301,359
**13.**
**INDEPENDENT EXAMINERS' REMUNERATION**
Fees payable to the charity's Independent examiners for the independent
examination of the charity's financial statements
**14.**
**AUDITORS' REMUNERATION**
Fees payable to the charity's Independent auditors for the independent audit
of the charity's financial statements|**12.**
**COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES**
Unrestricted
funds
£
**INCOME AND ENDOWMENTS FROM**
Donations and legacies
52,101
Other trading activities
50
Investment income
419
Other income
901
**Total**
53,471
**EXPENDITURE ON**
Raising funds
3,083
**Charitable activities**
Advice Services
32,497
**Total**
35,580
**NET INCOME**
17,891
**Transfers between funds**
(30,327)
**Net movement in funds**
(12,436)
**RECONCILIATION OF FUNDS**
Total funds brought forward
313,795
**TOTAL FUNDS CARRIED FORWARD**
301,359
**13.**
**INDEPENDENT EXAMINERS' REMUNERATION**
Fees payable to the charity's Independent examiners for the independent
examination of the charity's financial statements
**14.**
**AUDITORS' REMUNERATION**
Fees payable to the charity's Independent auditors for the independent audit
of the charity's financial statements|Restricted
funds
£
828,915
-
-
-
828,915
-
733,137
733,137
95,778
30,327
126,105
140,135
266,240|Restricted
funds
£
828,915
-
-
-
828,915
-
733,137
733,137
95,778
30,327
126,105
140,135
266,240|Total
funds
£
881,016
50
419
901|
|---|---|---|---|---|---|
||||||882,386|
||||||3,083
765,634|
||||||768,717|
||||||113,669
-|
||||||113,669
453,930|
||||||567,599|
|||||||
||||2022||2021|
||||£||£|
||||-||1,910|
|||||||
|||||||
|||||||
||||2022||2021|
||||£||£|
||||3,600||-|
|||||||
|||||||
Amounts payable to Independent Auditors in relation to payroll, pension administration and other services provided to the charity were £13,230 (2021: £3,966).
continued...
Page 21
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **15. TANGIBLE FIXED ASSETS**
|Freehold
property
Freehold
Plant and
improvements
Property
machinery
Totals
£
£
£
£
**COST**
At 1 April 2021
221,261
95,880
45,117
362,258
Additions
418,460
-
-
418,460
At 31 March 2022
639,721
95,880
45,117
780,718
**DEPRECIATION**
At 1 April 2021
13,654
2,388
24,335
40,377
Charge for year
10,592
1,917
5,195
17,704
At 31 March 2022
24,246
4,305
29,530
58,081
**NET BOOK VALUE**
At 31 March 2022
615,475
91,575
15,587
722,637
At 31 March 2021
207,607
93,492
20,782
321,881
**16.**
**DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**
2022
2021
£
£
Other debtors
89,851
69,591
Prepayments
1,320
480
91,171
70,071
**17.**
**CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**
2022
2021
£
£
Other creditors
44,407
78,432
Accruals and deferred income
-
65,098
44,407
143,530
**Deferred Income**
Included in Accruals and Deferred Income above, is the following movement relating to Deferred Income.
2022
2021
£
£
Opening balance
65,098
10,050
Movement in the year
(65,098)
55,048
Deferred income carried forward
-
65,098
**Being:**
Partnership Reserve
-
1,000
Good Things Census
-
3,354
BEIS
-
27,000
Cwm Taf Carers Grant
-
33,744
-
65,098|Freehold
property
Freehold
Plant and
improvements
Property
machinery
Totals
£
£
£
£
**COST**
At 1 April 2021
221,261
95,880
45,117
362,258
Additions
418,460
-
-
418,460
At 31 March 2022
639,721
95,880
45,117
780,718
**DEPRECIATION**
At 1 April 2021
13,654
2,388
24,335
40,377
Charge for year
10,592
1,917
5,195
17,704
At 31 March 2022
24,246
4,305
29,530
58,081
**NET BOOK VALUE**
At 31 March 2022
615,475
91,575
15,587
722,637
At 31 March 2021
207,607
93,492
20,782
321,881
**16.**
**DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**
2022
2021
£
£
Other debtors
89,851
69,591
Prepayments
1,320
480
91,171
70,071
**17.**
**CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**
2022
2021
£
£
Other creditors
44,407
78,432
Accruals and deferred income
-
65,098
44,407
143,530
**Deferred Income**
Included in Accruals and Deferred Income above, is the following movement relating to Deferred Income.
2022
2021
£
£
Opening balance
65,098
10,050
Movement in the year
(65,098)
55,048
Deferred income carried forward
-
65,098
**Being:**
Partnership Reserve
-
1,000
Good Things Census
-
3,354
BEIS
-
27,000
Cwm Taf Carers Grant
-
33,744
-
65,098|Freehold
property
Freehold
Plant and
improvements
Property
machinery
Totals
£
£
£
£
**COST**
At 1 April 2021
221,261
95,880
45,117
362,258
Additions
418,460
-
-
418,460
At 31 March 2022
639,721
95,880
45,117
780,718
**DEPRECIATION**
At 1 April 2021
13,654
2,388
24,335
40,377
Charge for year
10,592
1,917
5,195
17,704
At 31 March 2022
24,246
4,305
29,530
58,081
**NET BOOK VALUE**
At 31 March 2022
615,475
91,575
15,587
722,637
At 31 March 2021
207,607
93,492
20,782
321,881
**16.**
**DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**
2022
2021
£
£
Other debtors
89,851
69,591
Prepayments
1,320
480
91,171
70,071
**17.**
**CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**
2022
2021
£
£
Other creditors
44,407
78,432
Accruals and deferred income
-
65,098
44,407
143,530
**Deferred Income**
Included in Accruals and Deferred Income above, is the following movement relating to Deferred Income.
2022
2021
£
£
Opening balance
65,098
10,050
Movement in the year
(65,098)
55,048
Deferred income carried forward
-
65,098
**Being:**
Partnership Reserve
-
1,000
Good Things Census
-
3,354
BEIS
-
27,000
Cwm Taf Carers Grant
-
33,744
-
65,098|
|---|---|---|
||
2022|
2021|
||£|£|
||65,098|10,050|
||(65,098)|55,048|
||||
||-|65,098|
||||
||||
||-|1,000|
||-|3,354|
||-|27,000|
||-|33,744|
||||
||-|65,098|
||||
continued...
Page 22
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **18. LEASING AGREEMENTS**
Minimum lease payments under non-cancellable operating leases fall due as follows:
|Within one year
Between one and five years
In more than five years|2022
£
2,197
7,231
1,260
10,688|2021
£
810
600
-|
|---|---|---|
|||1,410|
## **19. ANALYSIS OF NET ASSETS BETWEEN FUNDS**
||Unrestricted|Restricted|2022|2021|
|---|---|---|---|---|
||funds|funds|Total funds|Total funds|
||£|£|£|£|
|Fixed Assets|89,695|632,943|722,638|321,881|
|Net Current Assets|264,690|60,011|324,701|245,718|
||||||
||354,385|692,954|1,047,339|567,599|
||||||
continued...
Page 23
## **MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **20. MOVEMENT IN FUNDS**
|**Unrestricted funds**
General fund
Designated fixed asset fund
Church Act Asset Fund
**Restricted funds**
Church Act Fund (Asset Fund)
Supporting People Fund
Citizens Advice Help to Claim Fund
Ffos y Fran (Property Asset Fund)
Supporting People Fund 2020
Cwm Taf CAB 4 Carers
SAF - Community Focus
SAF - Debt Fund
SAF - Specialist fund
AIF Youth
BEIS
ICF Discretionary Fund (CAB HUB
Capital)
Ffos y Fran (Roof & Window)
Active Inclusion 5
Active Inclusion 4
Active Inclusion Placements
Active Inclusion Placements Youth
BESN (Big Energy Saving Network)
Best Practice Lead - SE
Best Practice Lead SW
British Gas Energy Trust
British Telecom Census
Specialist Debt Fund
Carers Trust
PHW Fund
Trussell Trust
SAF DAF
SAF CWY
SAF - Domestric Abuse
SAF - Employment Capacity Building
Supporting People - Covid
EAP Energy
WAG Phase 3 Capital Fund
Ffos y Fran Fund
WAG Phase 3
**TOTAL FUNDS**|At 1/4/21
£
244,756
56,605
-
301,361
42,069
-
-
116,494
961
-
-
-
-
-
-
106,714
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
266,238
567,599|Net
movement
in funds
£
3,978
(6,945)
-
(2,967)
(1,986)
(5,781)
50
202,262
-
39,948
(38)
(60)
(48)
(3,910)
(515)
(4,268)
-
369
(6,586)
2,528
(5,117)
1,750
(440)
346
(119)
5,314
5,862
5
17
7
85
1
(825)
(361)
(1,319)
12,480
238,711
-
4,345
482,707
479,740|Transfers
between
At
funds
31/3/22
£
£
15,956
264,690
(48)
49,612
40,083
40,083
55,991
354,385
(40,083)
-
5,781
-
(50)
-
(79,231)
239,525
(961)
-
-
39,948
38
-
60
-
48
-
3,910
-
515
-
(15,946)
86,500
68,207
68,207
(369)
-
6,586
-
(2,528)
-
5,117
-
(1,750)
-
440
-
(346)
-
119
-
(5,314)
-
(14)
5,848
(5)
-
(17)
-
(7)
-
(85)
-
(1)
-
825
-
361
-
1,319
-
(12,480)
-
-
238,711
9,870
9,870
-
4,345
(55,991)
692,954
-
1,047,339|At
31/3/22
£
264,690
49,612
40,083|
|---|---|---|---|---|
|||||354,385
-
-
-
239,525
-
39,948
-
-
-
-
-
86,500
68,207
-
-
-
-
-
-
-
-
-
5,848
-
-
-
-
-
-
-
-
-
238,711
9,870
4,345|
|||||692,954|
continued...
Page 24
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **20. MOVEMENT IN FUNDS - continued**
Net movement in funds, included in the above are as follows:
|**Unrestricted funds**
General fund
Designated fixed asset fund
**Restricted funds**
Church Act Fund (Asset Fund)
Supporting People Fund
Citizens Advice Help to Claim Fund
Ffos y Fran (Property Asset Fund)
Cwm Taf CAB 4 Carers
SAF - Community Focus
SAF - Debt Fund
SAF - Specialist fund
AIF Youth
BEIS
ICF Discretionary Fund (CAB HUB
Capital)
Active Inclusion 5
Active Inclusion 4
Active Inclusion Placements
Active Inclusion Placements Youth
Active Inclusion5 Placements
BESN (Big Energy Saving Network)
Best Practice Lead - SE
Best Practice Lead SW
British Gas Energy Trust
British Telecom Census
Specialist Debt Fund
Carers Trust
PHW Fund
Trussell Trust
SAF DAF
SAF CWY
SAF - Domestric Abuse
SAF - Employment Capacity Building
Supporting People - Covid
EAP Energy
Energy Voucher Fund
WAG Phase 3 Capital Fund
WAG Phase 3
**TOTAL FUNDS**|Incoming
resources
£
38,238
(1)
38,237
-
201,848
43,283
208,009
77,488
58,303
47,239
11,213
18,126
27,000
-
16,728
42,534
33,791
16,514
10,067
1,750
39,978
39,978
20,034
5,314
15,848
10,000
81,000
36,582
83,117
78,750
28,000
30,000
76,014
12,480
4,201
238,711
4,345
1,618,245
1,656,482|Resources
expended
£
(34,260)
(6,944)
(41,204)
(1,986)
(207,629)
(43,233)
(5,747)
(37,540)
(58,341)
(47,299)
(11,261)
(22,036)
(27,515)
(4,268)
(16,359)
(49,120)
(31,263)
(21,631)
(10,067)
-
(40,418)
(39,632)
(20,153)
-
(9,986)
(9,995)
(80,983)
(36,575)
(83,032)
(78,749)
(28,825)
(30,361)
(77,333)
-
(4,201)
-
-
(1,135,538 )
(1,176,742 )|Movement
in funds
£
3,978
(6,945)
(2,967)
(1,986)
(5,781)
50
202,262
39,948
(38)
(60)
(48)
(3,910)
(515)
(4,268)
369
(6,586)
2,528
(5,117)
-
1,750
(440)
346
(119)
5,314
5,862
5
17
7
85
1
(825)
(361)
(1,319)
12,480
-
238,711
4,345
482,707
479,740|
|---|---|---|---|
Page 25
continued...
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **20. MOVEMENT IN FUNDS - continued**
## **Comparatives for movement in funds**
|**Unrestricted funds**
General fund
Designated fixed asset fund
**Restricted funds**
British Gas Energy Trust Fund
Energy Best Deal EBD/EBDx
Church Act Fund (Asset Fund)
Best Practice Lead - Universal Credit
Citizens Advice Help to Claim Fund
Ffos y Fran (Property Asset Fund)
Supporting People Fund 2020
Cwm Taf CAB 4 Carers
AIF 3 Fund
SAF - Community Focus
SAF - Debt Fund
SAF - Specialist fund
AIF Youth
Advice Link
Voluntary Services Emergency Fund
BEIS
SAF Debt 2
SAF - Employment Capacity
DU Test & Learn
Test & Learn Fund
Softphones fund
Charis Grants Fund (FEIS)
BPL Licence Fund
Supporting People - Debt
ICF Discretionary Fund (CAB HUB
Capital)
**TOTAL FUNDS**|At 1/4/20
£
253,891
59,904
313,795
-
-
43,642
-
161
95,400
932
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
140,135
453,930|Net
movement
in funds
£
17,893
-
17,893
(56)
(277)
-
299
(102)
22,102
29
(137)
(15,929)
(54)
(10)
(2)
(2,366)
(6)
(130)
(20)
(29)
497
(204)
26
(368)
2,693
(295)
12
90,103
95,776
113,669|Transfers
between
funds
£
(27,028)
(3,299)
(30,327)
56
277
(1,573)
(299)
(59)
(1,008)
-
137
15,929
54
10
2
2,366
6
130
20
29
(497)
204
(26)
368
(2,693)
295
(12)
16,611
30,327
-|At
31/3/21
£
244,756
56,605|
|---|---|---|---|---|
|||||301,361
-
-
42,069
-
-
116,494
961
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
106,714|
|||||266,238|
|||||567,599|
Page 26
continued...
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **20. MOVEMENT IN FUNDS - continued**
Comparative net movement in funds, included in the above are as follows:
|**Unrestricted funds**
General fund
**Restricted funds**
British Gas Energy Trust Fund
Energy Best Deal EBD/EBDx
Best Practice Lead - Universal Credit
Citizens Advice Help to Claim Fund
Ffos y Fran (Property Asset Fund)
Supporting People Fund 2020
Cwm Taf CAB 4 Carers
AIF 3 Fund
SAF - Community Focus
SAF - Debt Fund
SAF - Specialist fund
AIF Youth
Advice Link
Voluntary Services Emergency Fund
BEIS
SAF Debt 2
SAF - Employment Capacity
DU Test & Learn
Test & Learn Fund
Softphones fund
Charis Grants Fund (FEIS)
BPL Licence Fund
Voluntary Action Merthyr Tydfil
Supporting People - Debt
ICF Discretionary Fund (CAB HUB
Capital)
**TOTAL FUNDS**|Incoming
resources
£
53,471
19,870
5,880
79,553
42,872
22,102
190,667
10,001
81,889
57,871
47,240
11,212
15,608
3,100
35,775
4,999
17,528
10,334
1,500
23,500
1,300
28,978
-
4,020
23,013
90,103
828,915
882,386|Resources
Movement
expended
in funds
£
£
(35,578)
17,893
(19,926)
(56)
(6,157)
(277)
(79,254)
299
(42,974)
(102)
-
22,102
(190,638)
29
(10,138)
(137)
(97,818)
(15,929)
(57,925)
(54)
(47,250)
(10)
(11,214)
(2)
(17,974)
(2,366)
(3,106)
(6)
(35,905)
(130)
(5,019)
(20)
(17,557)
(29)
(9,837)
497
(1,704)
(204)
(23,474)
26
(1,668)
(368)
(26,285)
2,693
(295)
(295)
(4,020)
-
(23,001)
12
-
90,103
(733,139)
95,776
(768,717)
113,669|
|---|---|---|
continued...
Page 27
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **20. MOVEMENT IN FUNDS - continued**
A current year 12 months and prior year 12 months combined position is as follows:
|**Unrestricted funds**
General fund
Designated fixed asset fund
Church Act Asset Fund
**Restricted funds**
British Gas Energy Trust Fund
Energy Best Deal EBD/EBDx
Church Act Fund (Asset Fund)
Supporting People Fund
Best Practice Lead - Universal Credit
Citizens Advice Help to Claim Fund
Ffos y Fran (Property Asset Fund)
Supporting People Fund 2020
Cwm Taf CAB 4 Carers
AIF 3 Fund
SAF - Community Focus
SAF - Debt Fund
SAF - Specialist fund
AIF Youth
Advice Link
Voluntary Services Emergency Fund
BEIS
SAF Debt 2
SAF - Employment Capacity
DU Test & Learn
Test & Learn Fund
Softphones fund
Charis Grants Fund (FEIS)
BPL Licence Fund
Supporting People - Debt
ICF Discretionary Fund (CAB HUB
Capital)
Ffos y Fran (Roof & Window)
Active Inclusion 5
Active Inclusion 4
Active Inclusion Placements
Active Inclusion Placements Youth
BESN (Big Energy Saving Network)
Best Practice Lead - SE
Best Practice Lead SW
British Gas Energy Trust
British Telecom Census
Specialist Debt Fund
Carers Trust
PHW Fund
Trussell Trust
SAF DAF
SAF CWY
SAF - Domestric Abuse|At 1/4/20
£
253,891
59,904
-
313,795
-
-
43,642
-
-
161
95,400
932
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-|Net
movement
in funds
£
21,871
(6,945)
-
14,926
(56)
(277)
(1,986)
(5,781)
299
(52)
224,364
29
39,811
(15,929)
(92)
(70)
(50)
(6,276)
(6)
(130)
(535)
(29)
497
(204)
26
(368)
2,693
(295)
12
85,835
-
369
(6,586)
2,528
(5,117)
1,750
(440)
346
(119)
5,314
5,862
5
17
7
85
1
(825)|Transfers
between
funds
£
(11,072)
(3,347)
40,083
25,664
56
277
(41,656)
5,781
(299)
(109)
(80,239)
(961)
137
15,929
92
70
50
6,276
6
130
535
29
(497)
204
(26)
368
(2,693)
295
(12)
665
68,207
(369)
6,586
(2,528)
5,117
(1,750)
440
(346)
119
(5,314)
(14)
(5)
(17)
(7)
(85)
(1)
825|At
31/3/22
£
264,690
49,612
40,083|
|---|---|---|---|---|
|||||354,385
-
-
-
-
-
-
239,525
-
39,948
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
86,500
68,207
-
-
-
-
-
-
-
-
-
5,848
-
-
-
-
-
-|
continued...
Page 28
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
|**20.**
**MOVEMENT IN FUNDS - continued**
SAF - Employment Capacity Building
Supporting People - Covid
EAP Energy
WAG Phase 3 Capital Fund
Ffos y Fran Fund
WAG Phase 3
**TOTAL FUNDS**|-
-
-
-
-
-
140,135
453,930|(361)
(1,319)
12,480
238,711
-
4,345
578,483
593,409|361
-
1,319
-
(12,480)
-
-
238,711
9,870
9,870
-
4,345
(25,664)
692,954
-
1,047,339|-
-
-
238,711
9,870
4,345|
|---|---|---|---|---|
|||||692,954|
continued...
Page 29
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **20. MOVEMENT IN FUNDS - continued**
A current year 12 months and prior year 12 months combined net movement in funds, included in the above are as follows:
|**Unrestricted funds**
General fund
Designated fixed asset fund
**Restricted funds**
British Gas Energy Trust Fund
Energy Best Deal EBD/EBDx
Church Act Fund (Asset Fund)
Supporting People Fund
Best Practice Lead - Universal Credit
Citizens Advice Help to Claim Fund
Ffos y Fran (Property Asset Fund)
Supporting People Fund 2020
Cwm Taf CAB 4 Carers
AIF 3 Fund
SAF - Community Focus
SAF - Debt Fund
SAF - Specialist fund
AIF Youth
Advice Link
Voluntary Services Emergency Fund
BEIS
SAF Debt 2
SAF - Employment Capacity
DU Test & Learn
Test & Learn Fund
Softphones fund
Charis Grants Fund (FEIS)
BPL Licence Fund
Voluntary Action Merthyr Tydfil
Supporting People - Debt
ICF Discretionary Fund (CAB HUB
Capital)
Active Inclusion 5
Active Inclusion 4
Active Inclusion Placements
Active Inclusion Placements Youth
Active Inclusion5 Placements
BESN (Big Energy Saving Network)
Best Practice Lead - SE
Best Practice Lead SW
British Gas Energy Trust
British Telecom Census
Specialist Debt Fund
Carers Trust
PHW Fund
Trussell Trust
SAF DAF
SAF CWY
SAF - Domestric Abuse|Incoming
resources
£
91,709
(1)
91,708
19,870
5,880
-
201,848
79,553
86,155
230,111
190,667
87,489
81,889
116,174
94,479
22,425
33,734
3,100
35,775
31,999
17,528
10,334
1,500
23,500
1,300
28,978
-
4,020
23,013
90,103
16,728
42,534
33,791
16,514
10,067
1,750
39,978
39,978
20,034
5,314
15,848
10,000
81,000
36,582
83,117
78,750
28,000|Resources
expended
£
(69,838)
(6,944)
(76,782)
(19,926)
(6,157)
(1,986)
(207,629)
(79,254)
(86,207)
(5,747)
(190,638)
(47,678)
(97,818)
(116,266)
(94,549)
(22,475)
(40,010)
(3,106)
(35,905)
(32,534)
(17,557)
(9,837)
(1,704)
(23,474)
(1,668)
(26,285)
(295)
(4,020)
(23,001)
(4,268)
(16,359)
(49,120)
(31,263)
(21,631)
(10,067)
-
(40,418)
(39,632)
(20,153)
-
(9,986)
(9,995)
(80,983)
(36,575)
(83,032)
(78,749)
(28,825)|Movement
in funds
£
21,871
(6,945)
14,926
(56)
(277)
(1,986)
(5,781)
299
(52)
224,364
29
39,811
(15,929)
(92)
(70)
(50)
(6,276)
(6)
(130)
(535)
(29)
497
(204)
26
(368)
2,693
(295)
-
12
85,835
369
(6,586)
2,528
(5,117)
-
1,750
(440)
346
(119)
5,314
5,862
5
17
7
85
1
(825)|
|---|---|---|---|
continued...
Page 30
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
|**20.**
**MOVEMENT IN FUNDS - continued**
SAF - Employment Capacity Building
Supporting People - Covid
EAP Energy
Energy Voucher Fund
WAG Phase 3 Capital Fund
WAG Phase 3
**TOTAL FUNDS**|30,000
76,014
12,480
4,201
238,711
4,345
2,447,160
2,538,868|(30,361)
(77,333)
-
(4,201)
-
-
(1,868,677 )
(1,945,459 )|(361)
(1,319)
12,480
-
238,711
4,345
578,483
593,409|
|---|---|---|---|
## **Funds**
## **Transfers between funds**
Transfers between funds arise where unrestricted funds have been used to fund shortfalls in restricted projects.
## **Unrestricted Funds**
The free reserves are available to provide funds to cashflow projects funded on a retrospective basis and are available with the approval of the trustees to fund any expenditure on projects or expenses which fall within the organisations general aims and objectives. They are accumulated in accordance with the reserve policy as stated in the trustees report.
## **Designated Funds**
|**Analysis of Designated Funds**|2022|2021|
|---|---|---|
||£|£|
|Designated Fixed Assets|49,612|56,605|
|Church Act Asset Fund|40,083|-|
||||
|Designated funds|89,695|56,605|
||||
## **Designated fixed asset funds**
This fund represent the amounts set aside to write down the remaining net book value of fixed assets held against unrestricted funds.
## **Church Act Asset Fund**
At the end of the year, the previously restricted asset fund was transferred to unrestricted reserves as the five year period of potential repayment had ended.
## **Restricted Funds**
Restricted funds represent balances held to fund future projects where the resources have been received and are required by the donors to fund a specific project.
## **Activities undertaken within each major restricted fund**
The restricted funds of the charity have been applied during the year or are held for future expenditure in the following area:
## **Citizens Advice Help to Claim Fund (H2C)**
We continued to provide the Help to Claim service. This was rolled out fully in April 2019 and helps people to make a first claim for Universal Credit via telephone/web-chat/email We deliver the face to face service, including a presence at the local jobcentre. The phone and digital services are delivered from our office at Post office Lane.
## **British Gas Energy Trust**
continued...
Page 31
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **20. MOVEMENT IN FUNDS - continued**
## **Funds - continued**
The purpose of the Project is to provide advice and assistance to consumers with a view to enabling them to manage their debts and budgets, maximising their income and ability to afford to pay their bills and enabling them to have warm homes through improving energy efficiency and health and well-being.
## **CAB4CARERS Cwm Taf Health Board**
CAB 4 Carers has been operating since 2018 and is funded by Cwm Taf Morgannwg UHB. It supports Carers both at home and in hospital settings.
-Provides information and support to Carers identified. -Provide a link with nursing staff to signpost Carers and families to information and support and have a greater understanding of Carers issues.
-Raise awareness
-Link the Carer into other third sector organisations and recommendations for statutory services. -Provides a link to the Social Services Teams across Cwm Taf (i.e. to refer Carers for a Carers Assessment). -Provides generic support to Carers of older people, people with learning disabilities, people with mental health issues, people with physical disability and people with children, making it a fair and equitable service. -Provide information and support to staff who are Carers.
## **Supporting People 2020**
To advise, assist and support people in the Borough with benefit/housing issues.
## **Church Act Fund (Asset Fund)**
The Fund supports expenditure of a capital nature including building works and purchase of items of equipment, to which CAMT received funds to refurbish the ground floor of its premises in post office Lane in 2017.
## **Best Practice Lead - Universal Credit**
The new Help to Claim service started in April 2019. As part of the delivery of the service the DWP funded Citizens Advice to set up a network of 31 regional Best Practice Leads, to gather and share information about the performance of Universal Credit and Help to Claim, build local relationships and to develop and share best practice. CAMT have 2 BPL's that cover the SE and SW Wales.
## **Ffos y Fran (Property Asset Fund)**
This was capital funding from MTCBC to purchase the premises of the organisation at Post Office Lane.
## **AIF Youth**
"You're Hired Youth!" supports the under -25's with work limited health conditions who lack confidence & experience by supporting them into employment through paid placements at Citizens Advice Merthyr Tydfil. It aids them to become economically active, closer to employment, developing transferable skills e.g. business administration, IT skills, customer service.
## **SAF: Advicelink Cymru: Community Focussed, Specialist & Debt**
In 2018 the Welsh Government decided to change how they commission advice services across Wales to improve the quality and availability of advice services and encourage collaboration between advice providers -the new funding available was called the Single Advice Fund. In September 2019, Citizens Advice Merthyr Tydfil was awarded the funding for the generalist (Community Focussed) and specialist services for the Merthyr Tydfil area from 1 January 2020. The new services are called Advicelink Cymru.
## **BEIS**
The purpose of the project is to enable local offices to increase their capacity to deliver, in light of the increased demand for advice across all channels caused by COVID-19.
## **SAF - Employment Capacity**
The Local Office will, in collaboration with Citizens Advice Bridgend and Citizens Advice Rhondda Cynon Taff, increase its capacity to provide employment advice, through its existing provision of Advicelink Cymru services.
continued...
Page 32
**MERTHYR TYDFIL CITIZENS ADVICE BUREAU**
## **NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2022**
## **20. MOVEMENT IN FUNDS - continued**
## **Funds - continued**
## **CAB HUB (Capital)**
The Carers Hub creates a dedicated hub for Carers in Merthyr Tydfil, to come and obtain advice and support. It also drives forward integrated and collaborative working between social services departments, health board, third sector and other organisations fusing resources and support for carers. It was completed in the summer of 2021 and will become the central "core" for agencies involved in supporting and advising carers to test new approaches and to work collectively and efficiently to help regional partnership boards to pilot new approaches with service delivery models.
The Carers Hub - Care for Carers will provide support to carers of all ages in Merthyr Tydfil, which is a key principle of the Cwm Taf Carers Strategy.
## **WAG Phase 3**
This was a capital grant from Welsh Government to support property improvements for the new building.
## **21. EMPLOYEE BENEFIT OBLIGATIONS**
The Charity operates a defined contribution pension scheme.
During the year the charity was committed to pay £28,109 (2021: £21,979) to the employees personal schemes.
At the year end contributions of £Nil (2021: £Nil) were unpaid.
## **22. RELATED PARTY DISCLOSURES**
The Chief Executives daughter was employed by the charity during the year. She was paid at rates commensurate with her position and in line with other members of staff. The appointment process was open and at arms length and the Trustees where fully informed of the relationship before the appointment.
## **23. ULTIMATE CONTROLLING PARTY**
The ultimate controlling party is the Trustees/Directors.
## **24. GIFTS IN KIND**
## **Volunteer Time**
The value of volunteer time is not quantified in terms of money but the time contributed by volunteers is an invaluable resource in terms of the outstanding contribution made by them.
The number of hours contributed by volunteers in the year was 840 (2021: 42).
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