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2021-03-31-accounts

REGISTERED COMPANY NUMBER: 06654115 (England and Wales) REGISTERED CHARITY NUMBER: 1126473

REPORT OF THE TRUSTEES AND

UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

FOR

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

Baker Knoyle Chartered Accountants Orbit Business Centre Merthyr Tydfil CF48 1DL

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

Page
Report of the Trustees 1 to 7
Independent Examiner's Report 8
Statement of Financial Activities 9
Balance Sheet 10
Cash Flow Statement 11
Notes to the Cash Flow Statement 12
Notes to the Financial Statements 13 to 30

MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021

The trustees who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2021. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

The Trustee Report includes the Report of the Directors' as required by company law.

Page 1

MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021

OBJECTIVES AND ACTIVITIES Objectives and aims

The objects of the Charity are set out in the Memorandum of Association.

The Charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Merthyr Tydfil, and surrounding areas.

The aims of the Charity are identical to the aims of Citizens Advice:

To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the service available to them or through an inability to express their needs effectively.

And equally:

'to exercise a responsible influence on the development of social policies and services, both locally and nationally'.

Funding and Projects delivered April 2020-March 2021

Help to Claim

We continued to provide the Help to Claim service. This was rolled out fully in April 2019 and helps people to make a first claim for Universal Credit via telephone/web-chat/email We deliver the face to face service, including a presence at the local jobcentre. The phone and digital services are delivered from our office at Post office Lane.

Help to Claim: Best Practice Leads

The new Help to Claim service started in April 2019. As part of the delivery of the service the DWP funded Citizens Advice to set up a network of 31 regional Best Practice Leads, to gather and share information about the performance of Universal Credit and Help to Claim, build local relationships and to develop and share best practice. CAMT have 2 BPL's that cover the SE and SW Wales.

SAF: Advicelink Cymru

In 2018 the Welsh Government decided to change how they commission advice services across Wales to improve the quality and availability of advice services and encourage collaboration between advice providers -the new funding available was called the Single Advice Fund. In September 2019, Citizens Advice Merthyr Tydfil was awarded the funding for the generalist (Community Focussed) and specialist services for the Merthyr Tydfil area from 1 January 2020. The new services are called Advicelink Cymru

SAF: Employment Capacity

The Local Office will, in collaboration with Citizens Advice Bridgend and Citizens Advice Rhondda Cynon Taff, increase its capacity to provide employment advice, through its existing provision of Advicelink Cymru services.

SAF: Test & Learn

The purpose of the project is to enable local offices to offer income maximisation initiatives to boost the incomes of households across CTM. The Local Office is required to:

SAF: Advicelink Cymru: Community Focussed, Specialist & Debt

In 2018 the Welsh Government decided to change how they commission advice services across Wales to improve the quality and availability of advice services and encourage collaboration between advice providers -the new funding available was called the Single Advice Fund. In September 2019, Citizens Advice Merthyr Tydfil was awarded the funding for the generalist (Community Focussed) and specialist services for the Merthyr Tydfil area from 1 January 2020. The new services are called Advicelink Cymru

British Gas Energy Trust. BGET

Page 2

MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021

The purpose of the Project is to provide advice and assistance to consumers with a view to:

1 Enabling them to manage their debts and budgets

2 Maximising their income and ability to afford to pay their bills

3 Enabling them to have warm homes through improving energy efficiency and health and well-being.

VSEF:

The funding increased capacity to help more individuals access support and obtain the vital help needed throughout the pandemic.

AIF: Youth Funded by WCVA

"You're Hired Youth!" supports the under -25's with work limited health conditions who lack confidence & experience by supporting them into employment through paid placements at Citizens Advice Merthyr Tydfil. It aids them to become economically active, closer to employment, developing transferable skills e.g. business administration, IT skills, customer service.

AIF 3

"You're Hired 3!" Support over 25's with Work limited health conditions in Merthyr Tydfil back into work through supported paid placements. It supports participants who are LTU and EI with skills and confidence to enter employment and develop transferable skills e.g. business administration, customer service.

EAP: Energy Advice Programme

The Energy Advice Programme provides one-to-one advice to clients in fuel poverty, or in a fuel poverty risk group, who visit their local Citizens Advice and present an energy problem, or to clients who have been referred to their local Citizens Advice for energy advice support by local voluntary/public organisations. The project aims to proactively target fuel poor clients. The majority of advice sessions will be delivered via telephone or web platforms due to COVID-19.

BEIS

The purpose of the project is to enable local offices to increase their capacity to deliver, in light of the increased demand for advice across all channels caused by COVID-19.

CAB 4 Carers

CAB 4 Carers has been operating since 2018 and is funded by Cwm Taf Morgannwg UHB. It supports Carers both at home and in hospital settings.

-Provides information and support to Carers identified.

-Provide a link with nursing staff to signpost Carers and families to information and support and have a greater understanding of Carers issues.

-Raise awareness

-Link the Carer into other third sector organisations and recommendations for statutory services.

-Provides a link to the Social Services Teams across Cwm Taf (i.e. to refer Carers for a Carers Assessment). -Provides generic support to Carers of older people, people with learning disabilities, people with mental health issues, people with physical disability and people with children, making it a fair and equitable service.

-Provide information and support to staff who are Carers.

BT Skills: Good things Foundation

CAMT received funds from BT skills as part of their Skills for Tomorrow programme, to support older and vulnerable people through free face-to-face support, which has helped them to get online and make the most of the digital tools modern life increasingly depends on.

Energy Re-Dress: Charis Grants

CAMT secured funding in May 2020 from the Energy Redress Scheme for 565 fuel vouchers to be given out to local residents with a Pre-Payment Meter (PPM) who are in need.

The fund was used to pay for emergency fuel credit vouchers up to a value of £49, to households in Merthyr Tydfil.

ICF Capital Grant Fund

Page 3

MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021

The Carers Hub creates a dedicated hub for Carers in Merthyr Tydfil, to come and obtain advice and support. It also drives forward integrated and collaborative working between social services departments, health board, third sector and other organisations fusing resources and support for carers. It was completed in the summer of 2021 and will become the central "core" for agencies involved in supporting and advising carers to test new approaches and to work collectively and efficiently to help regional partnership boards to pilot new approaches with service delivery models.

The Carers Hub - Care for Carers will provide support to carers of all ages in Merthyr Tydfil, which is a key principle of the Cwm Taf Carers Strategy.

Welsh Church Act Fund

The Fund supports expenditure of a capital nature including building works and purchase of items of equipment, to which CAMT received funds to refurbish the ground floor of its premises in Post Office Lane in 2017.

Public Benefit

The Trustees are aware that the Charity has a responsibility under the Charities Act to demonstrate that it has charitable aims that meet the public benefit requirement and are therefore charitable. The Trustees confirm that they have had regard to the Charity Commission's guidance on public benefit and comply with S17 Charities Act 2011 when considering, planning and implementing the activities of the charity. As Trustees, we believe that the aims of our organisation are charitable and for the public benefit. Furthermore, in our view, no detriment or harm arises from our Charity carrying out its work and we are not aware of any widespread views among others that such detriment or harm might arise.

Volunteers

Volunteers contribute a considerable amount of time and expertise to the organisation. They provide face to face, telephone and web-chat advice, and reception services. Although the numbers of hours vary, it is estimated that volunteer hours in the organisation this year have amounted to approximately 8.0 Full Time Equivalent posts including administration and generalist advisors.

ACHIEVEMENT AND PERFORMANCE

Charitable activities

Merthyr Tydfil Citizens Advice Bureau is a professionally managed Bureau offering high levels of specialist advice in debt/welfare benefits in addition to advice on any subject matter at its main Bureau office and also has a wide coverage at various locations throughout the County Borough area (Please refer to our website for updated information).

Fundraising activities

We do not carry out fundraising activities other than funding bids for projects. During this year we have both maintained current services and extended into new areas across the Borough.

All our work is dependent on core funding. Without this we are precluded from applying for further funding.

FINANCIAL REVIEW

Principal funding sources

Principal funding sources for the financial period 2021/21 is listed in the section Funding and Projects delivered April 2020-March 2021.

Financial Management Policies

The Trustees are responsible for maintaining proper accounting records which disclose with reasonable accuracy at any time, the financial position of the charity. The Trustees are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Reserves policy

Reserves are needed to bridge the funding gaps between spending and receiving funding, to cover sickness and maternity payments, and in the event of the Bureau closing, to cover redundancy payments and three months running costs and major unexpected property repairs. Targeted reserves for 2021 were £280,000. The free reserves as at the 31.3.2021were £244,756 (2020 were £253,891). Reserves are slightly short of targeted reserves, but the organisation are aware of this and aim to increase reserves in the following years to meet target.

There are no funds in deficit. The Finance Sub-Committee ensures this.

Page 4

MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021

FUTURE PLANS

The Trustee Board will endeavour in the coming months to secure additional funding to retain the staffing levels of the Bureau Management Team. This is in order to ensure that the Quality of Advice will not suffer as a result of the huge client demand on the Bureau and Outreach Advice Centres. In addition both Bureau Team and the Trustee Board will be working to comply with Citizens Advice Bureau Membership and Standard.

Premises:

The purchase of Post Office Lane was completed in January 2020 and was funded by the Ffos-y-Fran development Fund. This completed Phase 1.

Phase 2: In October 2020 we received funding from Cwm Taf Morgannwg Health Board to create a Carers Hub. This would sit alongside our CAB 4 Carers project which is also funded by CTMUHB.

Phase 3 is our final stage of works at Post office Lane and has secured funding from Welsh Governments Communities and Facilities Grant. The works for Phase 3 commenced in June 2021.

Review of the Charity's Financial Position

Citizens Advice Merthyr Tydfil has secured over £1 million of funding for the period April 2021- March 22 from a variety of funders including: Welsh Government, MTCBC, CTMUHB, British Gas Energy trust, DWP and WCVA.

Relationship between Expenditure and the Charity's Key Objectives:

Our objectives are highlighted in each funding bid that is submitted and we have to our funders if there is any deviation in the applications.

Covid-19

In March 2020 our office at Post Office Lane closed due to the Governments regulations with the national lockdown. All services were delivered remotely and all funders notified. Whilst the Coronavirus has impacted on our inability to be deliver face to face services from our office and at outreach locations, we have been able to deliver services remotely using alternative channels, such as video conferencing, telephone, webchat and email. This has ensured that Citizens Advice Merthyr Tydfil has been unaffected by Covid and continues to deliver advice and support services across the community and wider during these challenging times.

Citizens Advice Merthyr Tydfil has also secured additional income, due to the pandemic having a profound effect on households in Merthyr Tydfil. Whilst this is extremely worrying for residents in the borough it has provided a substantial evidence base to enable our organisation to secure further grants in the future as Merthyr has been one of the worst areas in Wales to be affected by the Coronavirus.

STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing document

The charity is controlled by its governing document, a deed of trust, and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006.

Merthyr Tydfil Citizens Advice Bureau is a Company limited by guarantee. It is governed by the Memorandum and Articles of Association. The Bureau must comply with the Membership Scheme, of the Citizens Advice Audit Service.

Recruitment and appointment of new trustees

The organisation advertises in the local press, in Community Newsletters, and recruitment agencies, to obtain people with relevant experience who can offer a range of key skills to support the objectives of our Business Plan.

Organisational structure

The Board of Trustees, which can have up to 15 members, administers the charity. The Board meets, at least four times per year. There is a sub-committee made up of officers which can meet more frequently when necessary to cover development, membership, finance and audit.

Page 5

MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021

STRUCTURE, GOVERNANCE AND MANAGEMENT Induction and training of new trustees

New Trustees must be interviewed and take part in an orientation day to brief them on their legal obligations under charity law, the committee and decision making processes, the Business Plan and recent financial performance of the Bureau. During the induction day they meet key employees and other trustees. Trustees are encouraged to attend appropriate Citizens Advice Cymru or external training events. Records of all Trustee Board members training are held in a central Bureau file, as are their qualifications, experience and training prior to taking on their role as a Trustee.

Key management remuneration

The board of trustees set the pay and remuneration for key management. Bench marks are also taken into account and the board compare salaries across the wider network/other local Citizens advice offices in combination with the local authority NJC scales.

Related parties

Merthyr Tydfil County Borough Council provide Core Funding and have an elected member on the Board of Trustees.

Risk management

The trustees have a duty to identify and review the risks to which the charity is exposed and to ensure appropriate controls are in place to provide reasonable assurance against fraud and error.

The Trustees have a risk management strategy which comprises:-

REFERENCE AND ADMINISTRATIVE DETAILS Registered Company number

06654115 (England and Wales)

Registered Charity number

1126473

Registered office

1 Post Office Lane Merthyr Tydfil CF47 8BE

Trustees

K Williams L Goodwin Dr S Ganesh G Davies Secretary R Holdaway Elected Member L Guard Treasurer from July 21 B Heggie Vice Chair D Jones Chair to June 21 (resigned 16.6.21) K Jones Treasurer to July 20 (resigned 16.12.20) J Morgan Treasurer to July 21; Chair July 21 Ms A Morgan (resigned 14.2.21) Ms A Davies (appointed 7.7.21)

Page 6

MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021

REFERENCE AND ADMINISTRATIVE DETAILS

Independent Examiner

Richard I. Knoyle ACA Baker Knoyle Chartered Accountants Orbit Business Centre Merthyr Tydfil CF48 1DL

Bankers

Barclays Bank PLC High Street Merthyr Tydfil CF47 8DL

Chairperson

Mr David Jones (to June 21) Mr J Morgan (June 21 to present)

Treasurer

Mr K Jones (to Dec 20) Mr J Morgan (Dec 20 to July 21) Mrs L Guard (July 21 to present)

Secretary

Mrs Lisa Howell-Morgan

Chief Executive

Mrs Lisa Howell-Morgan

INDEPENDENT EXAMINERS

A resolution to re appoint the independent examiners, Baker Knoyle Accountancy Limited Chartered Accountants, will be proposed at the Annual General Meeting.

This report has been prepared in accordance with the small company reporting regime S419(2) of the Companies Act 2006, and with the Charities SORP (FRS102) ' Accounting and Reporting by Charities'.

Approved by order of the board of trustees on 1 December 2021 and signed on its behalf by:

K Williams - Trustee

Page 7

INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF MERTHYR TYDFIL CITIZENS ADVICE BUREAU

Independent examiner's report to the trustees of Merthyr Tydfil Citizens Advice Bureau ('the Company')

I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2021.

Responsibilities and basis of report

As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act').

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act.

Independent examiner's statement

Since your charity's gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that I am qualified to undertake the examination because I am a registered member of ACA which is one of the listed bodies.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe:

  1. accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act; or 2. the accounts do not accord with those records; or

  2. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or

  3. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)).

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Richard I. Knoyle ACA Baker Knoyle Chartered Accountants Orbit Business Centre Merthyr Tydfil CF48 1DL

1 December 2021

Page 8

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2021

Unrestricted
funds
Notes
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
2
52,101
Other trading activities
3
50
Investment income
4
419
Other income
5
901
Total
53,471
EXPENDITURE ON
Raising funds
6
3,083
Charitable activities
7
Advice Services
32,497
Total
35,580
NET INCOME
17,891
Transfers between funds
19
(30,327)
Net movement in funds
(12,436)
RECONCILIATION OF FUNDS
Total funds brought forward
313,795
TOTAL FUNDS CARRIED FORWARD
301,359		 Restricted
funds
£
828,915
-
-
-
828,915
-
733,137
733,137
95,778
30,327
126,105
140,135
266,240		 2021
Total
funds
£
881,016
50
419
901
882,386
3,083
765,634
768,717
113,669
-
113,669
453,930
567,599		 2020
Total
funds
£
765,537
2,400
1,090
4,649
773,676
4,144
673,434
677,578
96,098
-
96,098
357,832
453,930

The notes form part of these financial statements

Page 9

MERTHYR TYDFIL CITIZENS ADVICE BUREAU (REGISTERED NUMBER: 06654115)

BALANCE SHEET

31 MARCH 2021

Notes
FIXED ASSETS
Tangible assets
14
CURRENT ASSETS
Debtors
15
Cash at bank and in hand
CREDITORS
Amounts falling due within one year
16
NET CURRENT ASSETS
TOTAL ASSETS LESS CURRENT
LIABILITIES
NET ASSETS
FUNDS
19
Unrestricted funds
Restricted funds
TOTAL FUNDS		 2021
£
321,881
70,071
319,177
389,248
(143,530)
245,718
567,599
567,599
301,361
266,238
567,599		 2020
£
198,946
61,095
218,809
279,904
(24,920)
254,984
453,930
453,930
313,795
140,135
453,930

The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2021.

The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2021 in accordance with Section 476 of the Companies Act 2006.

The trustees acknowledge their responsibilities for

These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime.

The financial statements were approved by the Board of Trustees and authorised for issue on 1 December 2021 and were signed on its behalf by:

K Williams - Trustee

The notes form part of these financial statements

Page 10

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2021

Notes
Cash flows from operating activities
Cash generated from operations
1
Net cash provided by operating activities
Cash flows from investing activities
Purchase of tangible fixed assets
Sale of tangible fixed assets
Interest received
Net cash used in investing activities
Change in cash and cash equivalents in
the reporting period
Cash and cash equivalents at the
beginning of the reporting period
Cash and cash equivalents at the end of
the reporting period		 2021
£
234,968
234,968
(135,019)
-
419
(134,600)
100,368
218,809
319,177		 2020
£
139,408
139,408
(105,574)
4,991
1,090
(99,493)
39,915
178,894
218,809

The notes form part of these financial statements

Page 11

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2021

1. RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTIVITIES OPERATING ACTIVITIES
2021 2020
£ £
Net income for the reporting period (as per the Statement of Financial
Activities) 113,669 96,098
Adjustments for:
Depreciation charges 12,084 11,329
Interest received (419) (1,090)
(Increase)/decrease in debtors (8,976) 18,972
Increase in creditors 118,610 14,099
Net cash provided by operations 234,968 139,408

2.

ANALYSIS OF CHANGES IN NET FUNDS

At 1/4/20 Cash flow At 31/3/21
£ £ £
Net cash
Cash at bank and in hand 218,809 100,368 319,177
218,809 100,368 319,177
Total 218,809 100,368 319,177

The notes form part of these financial statements

Page 12

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

1. ACCOUNTING POLICIES

Basis of preparing the financial statements

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

Income

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably.

The following specific policies are applied:

Voluntary Income

Voluntary income received by way of grants, gifts or donation is included in full on receipt unless it is subject to a condition when it is treated as deferred income.

Government Grant Income is included in full on receipt unless it is subject to a condition when it is treated as deferred income.

Deferred Income

Income or grants received in advance are held as deferred income and carried forward to future accounting periods to be released when the defined purposes of the work or project have been completed, approved or certified.

Gifts in Kind

Gifts in kind are included in the income and expenditure account where they are applied in carrying out charitable activities, where the company would otherwise have to purchase the donated facility and the benefit is both quantifiable and material. The quantifiable benefit is shown as both incoming and expended resources within the appropriate funds. Where the gift is an asset it is treated as income and taken to stock or fixed assets as appropriate.

The value of services provided by volunteers is not quantified.

Investment Income

Investment income is included when receivable.

Trading Income

Trading Income is recognised when earned.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Expenditure includes any VAT which cannot be fully recovered.

Costs of generating funds

Costs of generating funds include the costs associated with attracting voluntary income and the costs of trading for fundraising purposes.

Charitable expenditure

continued...

Page 13

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

1. ACCOUNTING POLICIES - continued

Expenditure

Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes the costs that can be attributed directly to those activities and those costs of an indirect nature necessary to support them.

All expenditure

All expenditure is allocated between the categories of the SoFA on a basis designed to reflect the use of the resource. Costs relating to a particular activity are allocated directly, others are apportioned between categories on a basis that fairly reflects their usage.

Pension costs

Contributions are made to the employees own personal pension schemes. The pension cost charge represents those contributions payable to individual schemes.

Allocation of support costs

Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs include back office costs and overheads, finance, personnel, payroll and governance costs which support the charities Advice Service activities. The basis on which support costs have been allocated are set out in note 8.

Tangible fixed assets

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Freehold property improvements - 4% on cost Freehold Property - 2% on cost Plant and machinery - 25% on reducing balance

Tangible fixed assets are included in the balance sheet at historic cost less accumulated depreciation. Grant receipts which fund fixed asset acquisitions are taken to restricted funds and the appropriate depreciation charge is made against those funds over the expected useful life of the asset.

Taxation

The charity is exempt from corporation tax on its charitable activities.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.

Designated funds are those unrestricted funds set aside for a specific purpose by the Board.

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

Hire purchase and leasing commitments

Fixed assets acquired under finance leases are included in the balance sheet at historic cost less accumulated depreciation. The present value of future rentals is shown as a liability. Interest payable in each period is charged as an expended resource in proportion to the amount outstanding under the lease. Operating lease rental are charged as expended resources as incurred.

Organisational Status

The organisation is a company limited by guarantee and a registered charity. The directors are the trustees and are set out on page 3, they form a Board of Trustees which is the executive body of the charity. The aims and objectives and rules for governance are set out in the charitable company's Memorandum and Articles of Association.

continued...

Page 14

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

1. ACCOUNTING POLICIES - continued

Hire purchase and leasing commitments

Debtors and creditors receivable/payable within one year

Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price.

Ex-Gratia Termination Payment

Termination benefits are payable when employment is terminated by the Charity before the normal retirement date, or whenever an employee accepts voluntary redundancy in exchange for these benefits. The Charity recognises termination benefits when it is demonstrably committed to either

(i) terminating the employment of current employees according to a detailed formal plan without possibility of withdrawal or (ii) providing termination benefits as a result of an offer made to encourage voluntary redundancy.

Going concern

The financial statements have been prepared on a going concern basis as the trustees believe that no material uncertainties exist.

2. DONATIONS AND LEGACIES

Donations
Grants
Grants received, included in the above, are as follows:
Citizens Advice
British Gas Energy Trust
Money Advice Service
Better Health Better Advice
Merthyr Tydfil County Borough Council
Community Focus
Energy Best Deal
National Citizens Advice
You're Hired 2&3
Cwm Taf Health Board
Ffos y Fran
SAF
Supporting People
BT
Good Things Foundation
WCVA - Flood Project
Charis
Advice Link
Test & Trace
BEIS
Voluntary Action Merthyr Tydfil
WCVA - Youth
Voluntary Services Emergency Fund		 2021
£
300
880,716
881,016
2021
£
90,102
19,869
-
-
34,382
-
5,880
122,424
81,889
10,000
22,102
144,185
213,681
10,000
2,500
4,920
28,979
3,100
25,000
6,300
4,020
15,608
35,775
880,716		 2020
£
631
764,906
765,537
2020
£
-
19,707
62,180
51,146
51,634
84,046
8,400
84,781
56,420
32,214
95,000
28,711
190,667
-
-
-
-
-
-
-
-
-
-
764,906

Page 15

continued...

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

3.
OTHER TRADING ACTIVITIES
Rent Received
4.
INVESTMENT INCOME
Deposit account interest
5.
OTHER INCOME
Other income
6.
RAISING FUNDS
Raising donations and legacies
Staff costs
7.
CHARITABLE ACTIVITIES COSTS
Advice Services
8.
SUPPORT COSTS
Management
Finance
£
£
Advice Services
3,420
2,565
9.
NET INCOME/(EXPENDITURE)
Net income/(expenditure) is stated after charging/(crediting):
Depreciation - owned assets
Pension contributions		 2021
£
50
2021
£
419
2021
£
901
2021
£
3,083
Support
Direct
costs (see
Costs
note 8)
£
£
750,519
15,115
Human
Governance
resources
costs
£
£
1,711
7,419
2021
£
12,084
21,797		 2020
£
2,400
2020
£
1,090
2020
£
4,649
2020
£
4,144
Totals
£
765,634		 2020
£
2,400
2020
£
1,090
2020
£
4,649
2020
£
4,144
Totals
£
765,634
Totals
£
15,115
2020
£
11,329
18,262

Page 16

continued...

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

10. TRUSTEES' REMUNERATION AND BENEFITS

There were no trustees' remuneration or other benefits for the year ended 31 March 2021 nor for the year ended 31 March 2020.

There are no employees whose emoluments exceed £60,000.

Trustees' expenses

There were no trustees' expenses paid for the year ended 31 March 2021 nor for the year ended 31 March 2020.

11. STAFF COSTS

Wages and salaries
The average monthly number of employees during the year was as follows:
Advice Services
No employees received emoluments in excess of £60,000.		 2021
£
620,039
620,039
2021
32		 2020
£
576,737
576,737
2020
30
2021 2020
£ £
Wages and Salaries 560,172 521,955
Social Security Costs 38,070 36,520
Pension Costs 21,797 18,262
620,039 576,737

In addition to the above, there were redundancy costs in the year amounting to £Nil (2020: £1,421).

Pension Costs

The Charity contributes to employee's own personal pension schemes together with the government work place pension scheme. The pension cost charge represents contributions paid by the Charity to the individual schemes.

Key management remuneration

The key management of the charity comprises the Chief Executive Officer. The total benefits of the the key management personnel of the charity was £54,598 (2020: £54,252).

continued...

Page 17

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

12.
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
Unrestricted
funds
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
52,266
Other trading activities
2,400
Investment income
1,090
Other income
4,649
Total
60,405
EXPENDITURE ON
Raising funds
4,144
Charitable activities
Advice Services
49,742
Total
53,886
NET INCOME
6,519
Transfers between funds
9,637
Net movement in funds
16,156
RECONCILIATION OF FUNDS
Total funds brought forward
297,640
TOTAL FUNDS CARRIED FORWARD
313,796
13.
INDEPENDENT EXAMINERS' REMUNERATION
Fees payable to the charity's Independent examiners for the independent
examination of the charity's financial statements		 12.
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
Unrestricted
funds
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
52,266
Other trading activities
2,400
Investment income
1,090
Other income
4,649
Total
60,405
EXPENDITURE ON
Raising funds
4,144
Charitable activities
Advice Services
49,742
Total
53,886
NET INCOME
6,519
Transfers between funds
9,637
Net movement in funds
16,156
RECONCILIATION OF FUNDS
Total funds brought forward
297,640
TOTAL FUNDS CARRIED FORWARD
313,796
13.
INDEPENDENT EXAMINERS' REMUNERATION
Fees payable to the charity's Independent examiners for the independent
examination of the charity's financial statements		 12.
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
Unrestricted
funds
£
INCOME AND ENDOWMENTS FROM
Donations and legacies
52,266
Other trading activities
2,400
Investment income
1,090
Other income
4,649
Total
60,405
EXPENDITURE ON
Raising funds
4,144
Charitable activities
Advice Services
49,742
Total
53,886
NET INCOME
6,519
Transfers between funds
9,637
Net movement in funds
16,156
RECONCILIATION OF FUNDS
Total funds brought forward
297,640
TOTAL FUNDS CARRIED FORWARD
313,796
13.
INDEPENDENT EXAMINERS' REMUNERATION
Fees payable to the charity's Independent examiners for the independent
examination of the charity's financial statements		 Restricted
funds
£
713,271
-
-
-
713,271
-
623,692
623,692
89,579
(9,637)
79,942
60,192
140,134		 Restricted
funds
£
713,271
-
-
-
713,271
-
623,692
623,692
89,579
(9,637)
79,942
60,192
140,134		 Total
funds
£
765,537
2,400
1,090
4,649
773,676
4,144
673,434
677,578
96,098
-
96,098
357,832
453,930
2021 2020
£ £
3,820 3,396

Amounts payable to Independent Examiners in relation to payroll, pension administration and other services provided to the charity were £2,056 (2020: £2,118).

continued...

Page 18

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

14. TANGIBLE FIXED ASSETS

Freehold
property
Freehold
Plant and
improvements
Property
machinery
Totals
£
£
£
£
COST
At 1 April 2020
91,546
95,880
39,813
227,239
Additions
129,715
-
5,304
135,019
At 31 March 2021
221,261
95,880
45,117
362,258
DEPRECIATION
At 1 April 2020
10,406
480
17,407
28,293
Charge for year
3,248
1,908
6,928
12,084
At 31 March 2021
13,654
2,388
24,335
40,377
NET BOOK VALUE
At 31 March 2021
207,607
93,492
20,782
321,881
At 31 March 2020
81,140
95,400
22,406
198,946
15.
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2021
2020
£
£
Other debtors
69,591
60,615
Prepayments
480
480
70,071
61,095
16.
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2021
2020
£
£
Accruals and deferred income
143,530
24,920
Deferred Income
Included in Accruals and Deferred Income above, is the following movement relating to Deferred Income.
2021
2020
£
£
Opening balance
10,050
-
Movement in the year
55,048
10,050
Deferred income carried forward
65,098
10,050
Being:
Partnership Reserve
1,000
-
Good Things Census
3,354
-
BEIS
27,000
-
AIF 3 Grant
-
7,550
Cwm Taf Carers Grant
33,744
2,500
65,098
10,050		 Freehold
property
Freehold
Plant and
improvements
Property
machinery
Totals
£
£
£
£
COST
At 1 April 2020
91,546
95,880
39,813
227,239
Additions
129,715
-
5,304
135,019
At 31 March 2021
221,261
95,880
45,117
362,258
DEPRECIATION
At 1 April 2020
10,406
480
17,407
28,293
Charge for year
3,248
1,908
6,928
12,084
At 31 March 2021
13,654
2,388
24,335
40,377
NET BOOK VALUE
At 31 March 2021
207,607
93,492
20,782
321,881
At 31 March 2020
81,140
95,400
22,406
198,946
15.
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2021
2020
£
£
Other debtors
69,591
60,615
Prepayments
480
480
70,071
61,095
16.
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2021
2020
£
£
Accruals and deferred income
143,530
24,920
Deferred Income
Included in Accruals and Deferred Income above, is the following movement relating to Deferred Income.
2021
2020
£
£
Opening balance
10,050
-
Movement in the year
55,048
10,050
Deferred income carried forward
65,098
10,050
Being:
Partnership Reserve
1,000
-
Good Things Census
3,354
-
BEIS
27,000
-
AIF 3 Grant
-
7,550
Cwm Taf Carers Grant
33,744
2,500
65,098
10,050		 Freehold
property
Freehold
Plant and
improvements
Property
machinery
Totals
£
£
£
£
COST
At 1 April 2020
91,546
95,880
39,813
227,239
Additions
129,715
-
5,304
135,019
At 31 March 2021
221,261
95,880
45,117
362,258
DEPRECIATION
At 1 April 2020
10,406
480
17,407
28,293
Charge for year
3,248
1,908
6,928
12,084
At 31 March 2021
13,654
2,388
24,335
40,377
NET BOOK VALUE
At 31 March 2021
207,607
93,492
20,782
321,881
At 31 March 2020
81,140
95,400
22,406
198,946
15.
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2021
2020
£
£
Other debtors
69,591
60,615
Prepayments
480
480
70,071
61,095
16.
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2021
2020
£
£
Accruals and deferred income
143,530
24,920
Deferred Income
Included in Accruals and Deferred Income above, is the following movement relating to Deferred Income.
2021
2020
£
£
Opening balance
10,050
-
Movement in the year
55,048
10,050
Deferred income carried forward
65,098
10,050
Being:
Partnership Reserve
1,000
-
Good Things Census
3,354
-
BEIS
27,000
-
AIF 3 Grant
-
7,550
Cwm Taf Carers Grant
33,744
2,500
65,098
10,050

2021
2020
£ £
10,050 -
55,048 10,050
65,098 10,050
1,000 -
3,354 -
27,000 -
- 7,550
33,744 2,500
65,098 10,050

continued...

Page 19

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

17. LEASING AGREEMENTS

Minimum lease payments under non-cancellable operating leases fall due as follows:

Within one year
Between one and five years
ANALYSIS OF NET ASSETS BETWEEN FUNDS		 Within one year
Between one and five years
ANALYSIS OF NET ASSETS BETWEEN FUNDS		 2021
£
810
600
1,410		 2020
£
960
1,430
2,390
Unrestricted Restricted 2021 2020
funds funds Total funds Total funds
£ £ £ £
Fixed Assets 56,605 265,276 321,881 198,946
Current Assets 249,968 139,280 389,248 279,904
Current Liabilities (5,212) (138,318) (143,530) (24,920)
301,361 266,238 567,599 453,930

18. ANALYSIS OF NET ASSETS BETWEEN FUNDS

continued...

Page 20

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

19. MOVEMENT IN FUNDS

Unrestricted funds
General fund
Designated Fund
Restricted funds
British Gas Energy Trust Fund
Energy Best Deal EBD/EBDx
Church Act Fund (Asset Fund)
Best Practice Lead - Universal Credit
Citizens Advice Help to Claim Fund
Ffos y Fran (Property Asset Fund)
Supporting People Fund 2020
Cwm Taf CAB 4 Carers
AIF 3 Fund
SAF - Community Focus
SAF - Debt Fund
SAF - Specialist fund
AIF Youth
Advice Link
Voluntary Services Emergency Fund
BEIS
SAF Debt 2
SAF - Employment Capacity
DU Test & Learn
Test & Learn Fund
Softphones fund
Charis Grants Fund (FEIS)
BPL Licence Fund
Supporting People - Debt
CAB HUB (Capital)
TOTAL FUNDS		 At 1/4/20
£
253,891
59,904
313,795
-
-
43,642
-
161
95,400
932
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
140,135
453,930		 Net
movement
in funds
£
17,893
-
17,893
(56)
(277)
-
299
(102)
22,102
29
(137)
(15,929)
(54)
(10)
(2)
(2,366)
(6)
(130)
(20)
(29)
497
(204)
26
(368)
2,693
(295)
12
90,103
95,776
113,669		 Transfers
between
funds
£
(27,028)
(3,299)
(30,327)
56
277
(1,573)
(299)
(59)
(1,008)
-
137
15,929
54
10
2
2,366
6
130
20
29
(497)
204
(26)
368
(2,693)
295
(12)
16,611
30,327
-		 At
31/3/21
£
244,756
56,605
301,361
-
-
42,069
-
-
116,494
961
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
106,714
266,238
567,599

continued...

Page 21

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

19. MOVEMENT IN FUNDS - continued

Net movement in funds, included in the above are as follows:

Unrestricted funds
General fund
Restricted funds
British Gas Energy Trust Fund
Energy Best Deal EBD/EBDx
Best Practice Lead - Universal Credit
Citizens Advice Help to Claim Fund
Ffos y Fran (Property Asset Fund)
Supporting People Fund 2020
Cwm Taf CAB 4 Carers
AIF 3 Fund
SAF - Community Focus
SAF - Debt Fund
SAF - Specialist fund
AIF Youth
Advice Link
Voluntary Services Emergency Fund
BEIS
SAF Debt 2
SAF - Employment Capacity
DU Test & Learn
Test & Learn Fund
Softphones fund
Charis Grants Fund (FEIS)
BPL Licence Fund
Voluntary Action Merthyr Tydfil
Supporting People - Debt
CAB HUB (Capital)
TOTAL FUNDS		 Incoming
resources
£
53,471
19,870
5,880
79,553
42,872
22,102
190,667
10,001
81,889
57,871
47,240
11,212
15,608
3,100
35,775
4,999
17,528
10,334
1,500
23,500
1,300
28,978
-
4,020
23,013
90,103
828,915
882,386		 Resources
Movement
expended
in funds
£
£
(35,578)
17,893
(19,926)
(56)
(6,157)
(277)
(79,254)
299
(42,974)
(102)
-
22,102
(190,638)
29
(10,138)
(137)
(97,818)
(15,929)
(57,925)
(54)
(47,250)
(10)
(11,214)
(2)
(17,974)
(2,366)
(3,106)
(6)
(35,905)
(130)
(5,019)
(20)
(17,557)
(29)
(9,837)
497
(1,704)
(204)
(23,474)
26
(1,668)
(368)
(26,285)
2,693
(295)
(295)
(4,020)
-
(23,001)
12
-
90,103
(733,139)
95,776
(768,717)
113,669

continued...

Page 22

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

19. MOVEMENT IN FUNDS - continued

Comparatives for movement in funds

Unrestricted funds
General fund
Designated Fund
Restricted funds
British Gas Energy Trust Fund
Better Advice Better Lives/Housing
Benefit Council Tax/ Disability Child
Community Focus Fund (previously
Community First)
Money Advice Service Debt Advice
Project (MASDAP)
Energy Best Deal EBD/EBDx
Church Act Fund (Asset Fund)
Supporting People Fund
AIF 2 Fund
Citizens Advice Help to Claim Fund
Ffos y Fran (Property Asset Fund)
Supporting People Fund 2020
Cwm Taf CAB 4 Carers
AIF 3 Fund
SAF - Community Focus
SAF - Debt Fund
SAF - Specialist fund
TOTAL FUNDS		 At 1/4/19
£
235,784
61,856
297,640
170
2,310
839
8,222
1,119
45,629
1,903
-
-
-
-
-
-
-
-
-
60,192
357,832		 Net
movement
in funds
£
6,517
1
6,518
(201)
1
3,520
-
972
-
-
(8,068)
274
95,000
932
(58)
(2,630)
8
(44)
(126)
89,580
96,098		 Transfers
between
funds
£
11,590
(1,953)
9,637
31
(2,311)
(4,359)
(8,222)
(2,091)
(1,987)
(1,903)
8,068
(113)
400
-
58
2,630
(8)
44
126
(9,637)
-		 At
31/3/20
£
253,891
59,904
313,795
-
-
-
-
-
43,642
-
-
161
95,400
932
-
-
-
-
-
140,135
453,930

continued...

Page 23

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

19. MOVEMENT IN FUNDS - continued

Comparative net movement in funds, included in the above are as follows:

Unrestricted funds
General fund
Designated Fund
Restricted funds
British Gas Energy Trust Fund
Better Advice Better Lives/Housing
Benefit Council Tax/ Disability Child
Community Focus Fund (previously
Community First)
Money Advice Service Debt Advice
Project (MASDAP)
Energy Best Deal EBD/EBDx
AIF 2 Fund
Best Practice Lead - Universal Credit
Citizens Advice Help to Claim Fund
Ffos y Fran (Property Asset Fund)
Supporting People Fund 2020
Citizens Advice Covid19 Fund
Cwm Taf CAB 4 Carers
AIF 3 Fund
SAF - Community Focus
SAF - Debt Fund
SAF - Specialist fund
TOTAL FUNDS		 Incoming
resources
£
60,404
1
60,405
19,706
51,147
84,045
62,180
8,400
44,118
38,946
43,835
95,000
190,667
2,000
32,214
12,302
14,341
11,613
2,757
713,271
773,676		 Resources
Movement
expended
in funds
£
£
(53,887)
6,517
-
1
(53,887)
6,518
(19,907)
(201)
(51,146)
1
(80,525)
3,520
(62,180)
-
(7,428)
972
(52,186)
(8,068)
(38,946)
-
(43,561)
274
-
95,000
(189,735)
932
(2,000)
-
(32,272)
(58)
(14,932)
(2,630)
(14,333)
8
(11,657)
(44)
(2,883)
(126)
(623,691)
89,580
(677,578)
96,098

continued...

Page 24

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

19. MOVEMENT IN FUNDS - continued

A current year 12 months and prior year 12 months combined position is as follows:

Unrestricted funds
General fund
Designated Fund
Restricted funds
British Gas Energy Trust Fund
Better Advice Better Lives/Housing
Benefit Council Tax/ Disability Child
Community Focus Fund (previously
Community First)
Money Advice Service Debt Advice
Project (MASDAP)
Energy Best Deal EBD/EBDx
Church Act Fund (Asset Fund)
Supporting People Fund
AIF 2 Fund
Best Practice Lead - Universal Credit
Citizens Advice Help to Claim Fund
Ffos y Fran (Property Asset Fund)
Supporting People Fund 2020
Cwm Taf CAB 4 Carers
AIF 3 Fund
SAF - Community Focus
SAF - Debt Fund
SAF - Specialist fund
AIF Youth
Advice Link
Voluntary Services Emergency Fund
BEIS
SAF Debt 2
SAF - Employment Capacity
DU Test & Learn
Test & Learn Fund
Softphones fund
Charis Grants Fund (FEIS)
BPL Licence Fund
Supporting People - Debt
CAB HUB (Capital)
TOTAL FUNDS		 At 1/4/19
£
235,784
61,856
297,640
170
2,310
839
8,222
1,119
45,629
1,903
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
60,192
357,832		 Net
movement
in funds
£
24,410
1
24,411
(257)
1
3,520
-
695
-
-
(8,068)
299
172
117,102
961
(195)
(18,559)
(46)
(54)
(128)
(2,366)
(6)
(130)
(20)
(29)
497
(204)
26
(368)
2,693
(295)
12
90,103
185,356
209,767		 Transfers
between
funds
£
(15,438)
(5,252)
(20,690)
87
(2,311)
(4,359)
(8,222)
(1,814)
(3,560)
(1,903)
8,068
(299)
(172)
(608)
-
195
18,559
46
54
128
2,366
6
130
20
29
(497)
204
(26)
368
(2,693)
295
(12)
16,611
20,690
-		 At
31/3/21
£
244,756
56,605
301,361
-
-
-
-
-
42,069
-
-
-
-
116,494
961
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
106,714
266,238
567,599

Page 25

continued...

MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

19. MOVEMENT IN FUNDS - continued

A current year 12 months and prior year 12 months combined net movement in funds, included in the above are as follows:

Incoming Resources Movement
resources expended in funds
£ £ £
Unrestricted funds
General fund 113,875 (89,465) 24,410
Designated Fund 1 - 1
113,876 (89,465) 24,411
Restricted funds
British Gas Energy Trust Fund 39,576 (39,833) (257)
Better Advice Better Lives/Housing
Benefit Council Tax/ Disability Child 51,147 (51,146) 1
Community Focus Fund (previously
Community First) 84,045 (80,525) 3,520
Money Advice Service Debt Advice
Project (MASDAP) 62,180 (62,180) -
Energy Best Deal EBD/EBDx 14,280 (13,585) 695
AIF 2 Fund 44,118 (52,186) (8,068)
Best Practice Lead - Universal Credit 118,499 (118,200) 299
Citizens Advice Help to Claim Fund 86,707 (86,535) 172
Ffos y Fran (Property Asset Fund) 117,102 - 117,102
Supporting People Fund 2020 381,334 (380,373) 961
Citizens Advice Covid19 Fund 2,000 (2,000) -
Cwm Taf CAB 4 Carers 42,215 (42,410) (195)
AIF 3 Fund 94,191 (112,750) (18,559)
SAF - Community Focus 72,212 (72,258) (46)
SAF - Debt Fund 58,853 (58,907) (54)
SAF - Specialist fund 13,969 (14,097) (128)
AIF Youth 15,608 (17,974) (2,366)
Advice Link 3,100 (3,106) (6)
Voluntary Services Emergency Fund 35,775 (35,905) (130)
BEIS 4,999 (5,019) (20)
SAF Debt 2 17,528 (17,557) (29)
SAF - Employment Capacity 10,334 (9,837) 497
DU Test & Learn 1,500 (1,704) (204)
Test & Learn Fund 23,500 (23,474) 26
Softphones fund 1,300 (1,668) (368)
Charis Grants Fund (FEIS) 28,978 (26,285) 2,693
BPL Licence Fund - (295) (295)
Voluntary Action Merthyr Tydfil 4,020 (4,020) -
Supporting People - Debt 23,013 (23,001) 12
CAB HUB (Capital) 90,103 - 90,103
1,542,186 (1,356,830 ) 185,356
TOTAL FUNDS 1,656,062 (1,446,295 ) 209,767

Transfers between funds

Transfers between funds arise where unrestricted funds have been used to fund shortfalls in restricted projects.

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MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

19. MOVEMENT IN FUNDS - continued

Transfers between funds - continued

The free reserves are available to provide funds to cashflow projects funded on a retrospective basis and are available with the approval of the trustees to fund any expenditure on projects or expenses which fall within the organisations general aims and objectives. They are accumulated in accordance with the reserve policy as stated in the trustees report.

Analysis of Designated Funds 2021 2020
£ £
Unamortised fixed assets 56,605 59,904
Designated funds 56,605 59,904

Designated funds represents the amounts set aside to write down the remaining net book value of fixed assets held against unrestricted funds.

20. EMPLOYEE BENEFIT OBLIGATIONS

The Charity operates a defined contribution pension scheme.

During the year the charity was committed to pay £21,797 (2020: £18,262) to the employees personal schemes.

At the year end contributions of £Nil (2020: £Nil) were unpaid.

21. RELATED PARTY DISCLOSURES

The Chief Executives daughter was employed by the charity during the year. She was paid at rates commensurate with her position and in line with other members of staff. The appointment process was open and at arms length and the Trustees where fully informed of the relationship before the appointment.

22. ULTIMATE CONTROLLING PARTY

The ultimate controlling party is the Trustees/Directors.

23. ACTIVITIES UNDERTAKEN WITHIN EACH MAJOR RESTRICTED FUND

The restricted funds of the charity have been applied during the year or are held for future expenditure in the following areas:

Energy Best Deal

The Energy Advice Programme provides one-to-one advice to clients in fuel poverty, or in a fuel poverty risk group, who visit their local Citizens Advice and present an energy problem, or to clients who have been referred to their local Citizens Advice for energy advice support by local voluntary/public organisations. The project aims to proactively target fuel poor clients. The majority of advice sessions will be delivered via telephone or web platforms due to COVID-19.

Citizens Advice Help to Claim Fund (H2C)

We continued to provide the Help to Claim service. This was rolled out fully in April 2019 and helps people to make a first claim for Universal Credit via telephone/web-chat/email We deliver the face to face service, including a presence at the local jobcentre. The phone and digital services are delivered from our office at Post office Lane.

British Gas Energy Trust

The purpose of the Project is to provide advice and assistance to consumers with a view to: ? enabling them to manage their debts and budgets ? maximising their income and ability to afford to pay their bills ? enabling them to have warm homes through improving energy efficiency and health and well-being.

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MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

23. ACTIVITIES UNDERTAKEN WITHIN EACH MAJOR RESTRICTED FUND - continued

CAB4CARERS Cwm Taf Health Board

CAB 4 Carers has been operating since 2018 and is funded by Cwm Taf Morgannwg UHB. It supports Carers both at home and in hospital settings.

-Provides information and support to Carers identified. -Provide a link with nursing staff to signpost Carers and families to information and support and have a greater understanding of Carers issues.

-Raise awareness

-Link the Carer into other third sector organisations and recommendations for statutory services. -Provides a link to the Social Services Teams across Cwm Taf (i.e. to refer Carers for a Carers Assessment). -Provides generic support to Carers of older people, people with learning disabilities, people with mental health issues, people with physical disability and people with children, making it a fair and equitable service. -Provide information and support to staff who are Carers.

Supporting People 2020

To advise, assist and support people in the Borough with benefit/housing issues.

Church Act Fund (Asset Fund)

The Fund supports expenditure of a capital nature including building works and purchase of items of equipment, to which CAMT received funds to refurbish the ground floor of its premises in post office Lane in 2017.

Best Practice Lead - Universal Credit

The new Help to Claim service started in April 2019. As part of the delivery of the service the DWP funded Citizens Advice to set up a network of 31 regional Best Practice Leads, to gather and share information about the performance of Universal Credit and Help to Claim, build local relationships and to develop and share best practice. CAMT have 2 BPL's that cover the SE and SW Wales.

Ffos y Fran (Property Asset Fund)

This was capital funding from MTCBC to purchase the premises of the organisation at Post Office Lane.

AIF 3

"You're Hired 3!" Support over 25's with Work limited health conditions in Merthyr Tydfil back into work through supported paid placements. It supports participants who are LTU and EI with skills and confidence to enter employment and develop transferable skills e.g. business administration, customer service.

AIF Youth

"You're Hired Youth!" supports the under -25's with work limited health conditions who lack confidence & experience by supporting them into employment through paid placements at Citizens Advice Merthyr Tydfil. It aids them to become economically active, closer to employment, developing transferable skills e.g. business administration, IT skills, customer service.

SAF: Advicelink Cymru: Community Focussed, Specialist & Debt

In 2018 the Welsh Government decided to change how they commission advice services across Wales to improve the quality and availability of advice services and encourage collaboration between advice providers -the new funding available was called the Single Advice Fund. In September 2019, Citizens Advice Merthyr Tydfil was awarded the funding for the generalist (Community Focussed) and specialist services for the Merthyr Tydfil area from 1 January 2020. The new services are called Advicelink Cymru.

Voluntary Services Emergency Fund (VSEF)

The funding increased capacity to help more individuals access support and obtain the vital help needed throughout the pandemic.

BT Skills: Good Things Foundation

CAMT received funds from BT skills as part of their Skills for Tomorrow programme, to support older and vulnerable people through free face-to-face support, which has helped them to get online and make the most of the digital tools modern life increasingly depends on.

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MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

23. ACTIVITIES UNDERTAKEN WITHIN EACH MAJOR RESTRICTED FUND - continued

BEIS

The purpose of the project is to enable local offices to increase their capacity to deliver, in light of the increased demand for advice across all channels caused by COVID-19.

SAF - Employment Capacity

The Local Office will, in collaboration with Citizens Advice Bridgend and Citizens Advice Rhondda Cynon Taff, increase its capacity to provide employment advice, through its existing provision of Advicelink Cymru services.

SAF Test & Learn

The purpose of the project is to enable local offices to offer income maximisation initiatives to boost the incomes of households across CTM.

The Local Office is required to:

Charis Grants Fund (FEIS)

CAMT secured funding in May 2020 from the Energy Redress Scheme for 565 fuel vouchers to be given out to local residents with a Pre-Payment Meter (PPM) who are in need.

The fund was used to pay for emergency fuel credit vouchers up to a value of £49, to households that:

Supporting People - Debt

The Programme provides vital support to people who find themselves in very difficult circumstances. It helps some of most vulnerable people to live independently in their own home or supported housing.

CAB HUB (Capital)

The Carers Hub creates a dedicated hub for Carers in Merthyr Tydfil, to come and obtain advice and support. It also drives forward integrated and collaborative working between social services departments, health board, third sector and other organisations fusing resources and support for carers. It was completed in the summer of 2021 and will become the central "core" for agencies involved in supporting and advising carers to test new approaches and to work collectively and efficiently to help regional partnership boards to pilot new approaches with service delivery models.

The Carers Hub - Care for Carers will provide support to carers of all ages in Merthyr Tydfil, which is a key principle of the Cwm Taf Carers Strategy.

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MERTHYR TYDFIL CITIZENS ADVICE BUREAU

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2021

24. GIFTS IN KIND

Volunteer Time

The value of volunteer time is not quantified in terms of money but the time contributed by volunteers is an invaluable resource in terms of the outstanding contribution made by them.

The number of hours contributed by volunteers in the year was 42 (2020: 14,400).

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