Company Reglstratlon Number: 06210127 Charlty Reglstratlon Number: 1126466 South Tyneside Citizens Advice Bureau Financial Statements For the Year Ending 31 March 2025 JANE ASCROFf ACCOUNTANCY LIMITED Chartered Accountants Enterprise House Harmire Enterprise Park Bamard Castle County Durham DL12 8XP South Tyneside Citizens Advice Bureau Flnanclal Statements Year Endad 31 March 2025 Page Trustees, Annual Report (IncorporalirvJ the Directorfs Report) Independent Examinerfs Rewt to the Tntstees Staternnt of Financial Adivitses (Induding Inccrn and Expenditure Account) Statement of Financial Position 10 Statement of Cash FIchVS 11 Notes to ts Flnanckl Statements 12 The Followlng Pagm I)0 Not Forni Part of the Flnanclal Statemants Detailed Statem8ni of Flnanckl Athitles 25 South Tyneside Citizens Advice Bureau Trustees. Annual Report (Incorporatlng the Dlrectorfs Report) Year Endad 31 March 2026 The trustees, who are also the directors for the purposes of company law, present their report arKI the unaudited financial staternents of the charity for the year ended 31 March 2025. ectfve8 and Actlvltl South Tyneslde Local Ctiizens Advice (LCA) objectlves are to promote the charitable purpose for the benefit of the community of South Tyneside by the advancement of educ81ion. the protection and preservation of heatth, and the rellef of poverty. sickness and distress. Information, advice and representatlon are the tools we use to achieve thi8 and we have recovered over £8 mllllon for our beneficiaries in the last financlal year. In carrying out these objectlves. and in all aspects of tts work, we are commltted to promotlng equallty, dlversky & Incluslon, preventlng prejudlca and discrimination, ensuring equal access to advice and promoting good relations betsveen all sections of the community. In vEew of the relatlonship with Natlonal Cftkens Advice, we are required to comply fully viith the alms and prlnciples of the 8ervice and we are regularly audlted to ensure thSs ¢¢rnpllanc•. Publ1¢ Benoflt The Trustees have had regard to the Charity Commlssion's guidance on thelr legal duty of public benefft. and are s8tisfied that the charty delivers public benefit, and due regard is paid to the guidance on public benefit when deciding on what new projects the charity should undertake, South Tyneside Citizens Advice Bureau Trustees, Annual Report (Incorporatlng th• Dlrectorfs Report) (conllnwo) Year Ended 31 March 2025 Achlevements and P•rfomianc• The main areas of our charitable act1vil￿ are the prov￿10n of infom&3tion, advice and representation to anyone livirYJ andlor working in South Tyneside. Whilst our servr¢es are open to all communrties, the majority of our clients are on low Incomes and as such the majority of our advice and assistance relates to Welfare Benefrts and Debt. To ensure equty. diversty and inclusion we also offer our services to the Ethnic Minority ￿rnmUnItIaS in thair first language. to ensure no-one 1$ disenfranchis•d from uslng our services due to language or cuttural differences. The ongolng cosl of Imng crisis has pushed many I￿re people further into financial hardship arKI Ihe need for our services has never been greater. Referrals lo food banks and charitable grants to help with fuel costs coniinues to play a nwi¢x rol• in our work, over and above the 189al advice and representation we provide. Through¢xrt the financial year the Charity has complied with all polw and leglslation laid down by the Charity Commission, Companies House. The Financial Conduct Authority and Citizens Advice to ensure the 8mooth and effectNe running of the Charity and ts corrtrol over it8 finances. We are aud￿ed e8ch year by National Citizens Advice to ensure full compliance. The TNslee Board regularly asse88 its collective 8kills to ensure its abilty to Conduct the CharftEes business and an annual Trustee Sell-appraisal takes plxe to confirm thi8 and to identfy ary ar888 where Improvements can be made. As part of the Citizens Advice Networt the qualty of our advice 18 monitored nationalw on a rolling 12 rrK)nthly basis as a Key Perfomiance Indicator and rated Green, Amber, Yellow or Red. The Charity has achieved a green rating on all Issues and the Assessor from Citizens Advtce has confimwd the following: . "Our as8088Thnts you can have confNJer￿ that you gfve good advke conslstenty,. Citizens Advice nationalty a180 ufKlertake a rolling 12-month remote Client Satisfaction SuNey on each Local cIt￿en8 Advice and score them againsl the Natwl average. The folbowing table shows our scoring for the last financial year, which you will see is higher than the National average on all areas. Surv Que8tlon Ease of Access for ¢l￿nI W8 forward for client Problems resolved for cllent Would client recommend our servlce Our Scor• Natloml Av•rn 75% 91% 75% 95% It Is worth noting that in many instances are simpty not able to 're8olv•' a client'8 problem a8 the lay￿ do not allow for the outcome they desire. Both the qualty of advice and the servr£s provthd io our ben*iafle8 confimis that the Charty is meeting all its charitabk aims arKI obpdNe8. The key charity Outcomes and statistss belvw confirm our xhievernenls and perf0m￿nCe ovor the last year arKI we continue lo see increa8e in demand for our seNw. South Tyneside Citizens Advice Bureau Trustees. Annual Report (IncoTporatlng the Dlrectofs Report) (con Year Ended 31 March 2025 Key Charlty OutC￿ne$ & Statlsllcs Number of Cllents advlsed Number of Issues deaft with Recovered for Cllents al wrltten off £13 773 593 £1723 731 Cllent Benefts & Tax Credits Universal Credit Consumer Goods & SeNices Cllants 2.711 Issues Issues Benefits & Tax Credi Universal Credil Consumer Goods & Services 14.379 285 156 Charitable Su rtl Food banks 487 Charttable Su Food banks Debt Discrinin8tion & Hate cr￿Tre Education Em Financial Services & C bil. Health & Commun. Care DiscrirninatK)n & Hale Crime 25 57 681 33 355 Education ment Em Financial servi￿ & C abil. Heafth & Comun Care rrent 171 138 161 Housin Immi ration & NatiorHI' al 745 Housi 617 257 Immi ra￿n & Nattonal. 450 703 Relalionshi Tax & Fami 439 91 Relationshi & Fami Tax Travel & Trans 104 Travel & Trans 150 185 UtilÈires & Communications Other 285 63 Utilities & Communications 715 Other 379 Grand Total Grand Total e number of 'lssues' is aws hi9her than the nurnber of 'Clients' as most clients present with more Ihan one issue. Cllent Profile Gendor Female Ethnl¢ hite 57% 43% 87% Male Asian Prefer different temi Grand Totsl Other Mixed Dlsablll Disabled Long-Tem) Health Condition Not disabledlno heafth problems Grand Total Grand Total 100% 14% It is aknys worth reminding ourselves that behind these statislics are people's lives and INeknhoods as they struggle to manage during these extremely difficult fina￿la1 limes. South Tyneside Citizens Advice Bureau Trustees. Annual Report (Incorporatlng the Directorfs Report) (contht*dJ Year Ended 31 Mar¢h 2025 Financlal Revlaw Investment polky Aside from retaining a prudent amouni in reserves each year, most of the Bureau's funds are to be spent in the short temi so there are few funds for long temi investrnenL Surplus bank balances are placed in inlerest4)earing accounts. however. given the currenl rate of interest being offered by banks national]y. the interest received on these surns is nagligible in comparison to that in previous years. ReuNes pollcy The trustees believe that the bureau should tKJld fina￿1 reseNes in order to ensure that the charity can continue to operate and meet the needs of clients in the event of unforeseen and potentially financially damaging circumstances arising. It has taken into accounl the reliability and continuance of fijture funding, timing of cash flNs arKI working capital requirements. cover for unplanned emergency repairs and potential liabilities relating to staff $￿Uld there be cknsure of a parttcular activity. The trustees consmler therefC￿ that it *Duld be prudent to set aside a reserves polw of £200.000 equivalent to 6 months Central and Genwal running costs. Deslgnatsd Costs In addition Unrestiicted funds of £80.000 have been designated for Ihe following purposes:. Equipmenl reseNe - a reserve to ensure that there is suffKient money to replace equipment when il becomes ¢)bsolete or beyond economic repair. Contraclual commitment reserve - a reserve to ensure that the Iwreau is abLg to cover Contracted payments to staff such as redundancy. provision of locum malernty cover. and the costs of any disrylinary andlor grievance procedures whth arise. Premises - a reserye to provide for cost of major repairs arKI MaInter￿nCe of the bureau for Ihe next 5 years. Development reser4e - a reserve to all¢x the bureau to undertake the developmenl of new projects and areas of and to corKluct full feasibilty studies on the advBabilty ￿ such proposals. The following funds detailed in rKAe 14 are restricaed by the ¢knor or funder and cannot be used for the general purposes of the bureau. Their exister￿, and the sutrts of money therein. do not imply thai there has been an underspend but may result from a varÉety of ciruJmsLinces including timing differences between the bureau's financial year and the funding year of the prqect concemed. This r&8erves polw is monilfxed and reviewed by the trustees annualty. South Tyneside Citizens Advice Bureau Trustws. Annual Report Ilncorporatlng the Dlrectorfs Report) Year Ended 31 March 2025 Structurn Governance and Mana ement Governing document The Bureau was incorporated on 12th April 2007 (no. 0621012n arKI registered as a charity on 28th October 2008 (no. 1126466). It is governed by ts Memorandum and Articles of Association. Prior to incorporation the Bureau was registered as a Cher￿Y (no. 255978) on 4th June 1968. Recrultment and appolntment of Management Commlttee members The Bureau is managed by a Management Comrnittee Clhe Committee.), which is drawn from the local community and whose members have backgrounds relevant to the Bureau's work. The members are charity Irustees who have legal responsibilty for the general control and management of the Bureau, including frAncial management and control. The Committee is responsM)le for W￿Uring that Bureau coffplies with the Citizens Advice (°CitA") membership scheme. charity and company legislation and obtain1n￿rnanaging resources for the seNce within South Tyneside. In practice, day-tw management is delegated to the Chief Executive Officer and Manager. The Committee members are elected at the AGM to serve until the subsequent AGM. The maximum number of committee members is 15. up to on&third of whom may be nominated by any local organisations which are committed to the aims and responsibilities of the Bureau. Currently. four Committee membets are nominated by South Tyneside Metropolitan Borough Council ("STMBC°). In addition, the Chief Executive Offw and Manager, and no more than three staff representstives have membership of the Committee. a a complement which ffj currentty fdled. Organlsatlonal structurn The Committee meels at least quarterfy and is responst)le for the strategic direction arKI policy of the Bureau. The goveming documents provide for Ihe appointment of such sub-committees as may be deemed necessary to ensure the smooth running of the Bureau. Currently, there 55 an Executive Sub-committee comprising of 5 of the Committee members and it is their responsibilty to take management deci%ions. including all personnel and staff-relaled matterJ, between Ihe quarterty Committee meetings, The Executive sU￿c￿lttee meets at least (xKe between each Committee meeting. The Bureau also has a Premises Committee, comprising of 5 of the members from both the staff and Management Committee. and which has respOnsib￿ty for all premises b(￿in￿$S. induding Health and Safety. A scheme of delegatlon Is in place and day4• responsfoility for the provision of services at the Bureau's locations, South Shields and Jarrcwi, rests with the Chief Executive Officer and Manager. South Tyneside Citizens Advice Bureau Trustees, Annual Report (In¢orporatlng the DlreGtorfs Report) (¢on*iu¢dJ Y￿r Endad 31 March 2025 Management Commlttee Inductlon and tralnlng Most Committee member8 have been involved with Ihe charity for weral years prior lo the transfer of activities and are therefore I￿lI18r with the Bureau's practical wth. New members are presented with a copy of the Bureau's Offte Manual (which was last updated in May 2023) whKh includes comprehensive infomiation on membership of Ihe Committee and sub-committees, and the responsibilities of the relevant members of each. Committee member8 can use CitA's Krtranet site. CABlir* and the Bureau Management Information System (BMIS), which hosts designated trustee pages wilh a broad range of internal and exlemal reference material and infomlation to support them in thelr roles. Regular Tfugtee tralnlng and event8 are organwed which Trustees are encouraged to attend. Related partl The Bureau, tn common %Mth all olher bureaux In the UK. Is a member CA Cltizens Advtce. the natK)nal chanty (charity regisler number 279057) which Sets Standards for advice and equalty & diver81ty throughout the bureaux netrwth. Tha Bureau receives support In the fomi of tralning, informatbn systern and Submts to regular audits from CilA. Ithich are supplemented by the Bureau's own intemal Independent File Revithv programme. Th6 Bureau has slgned up lo the new Membernhip Agreement wlth Ctitsen8 Advice whlch Includes a new Perfomiance Qualty Framework which monitors and audits all aspact8 of our work wrth the ablllty to make compari80n8 between similar Bureaux on key areas Such a8 quallty of advlce, financlal contro18 and governance. As well as provldlng a number of Committee members, STMBC provldes core lundlng to the Bureau on the provi80 that the key aims of the Bureau remain to be similar to their own aims which include the promotion of financial indusion and resolutlon of soclal and economic problom8, leading io greater qualty of life for its restdents. Rl8k management A rlsk managemenl 8y8tern exists within Ihe Bureau 'which 8ets out the major rfsks to which it Is exp08ed. as identified by the Committee. By and Lqrge many of the perceived risks are shared by number of bureaux which makes for ease of management through policies and procedures directed through CitA. Nolwithstanding this, the Committee periodically review the risk8 and Systems and estsbli8h proc•dure8 to identify, mnitor and Manage risk8 whlch may be partlcular lo Ihe Bureau. mlnl Reglstsred charlty name South Tyneside Ciiizens AdvKe 8ureau Charlty reg19tr4tlon numb•r 1126466 Company roglstratlon number 06210127 Princlpal offlc• and regtstered 2nd Floor office Edinburgh Buihjlng Station Approach South Shiekds NE33 1 HR South Tyneside Citizens Advice Bureau Trustees. Annual Report (Incorporating the Directorf8 Report) (¢on& Year End￿ 31 March 2025 The Truste88 Mr K Pakner (Chair) Mr G Pattison (Treasurer) Ms J Ward Cllr. S Dean Ms S Barton Mr P Lott (W￿ Chalr) Mr K Whitehead Cllr. A Best Ms M Begum Cllr J Potts Mr S Srnith Cllr. J Welsh (Resigned 12 February 2025) (Resigned 23 October 2024> (Appointed 1 November 2024) (Appointed 23 October 2024) Company Secretary Mr l Thompson Independent Examlner Jane Ascroft FCA MA (Cantab) Enterprise House Hamiire Enterprse Park Bamard Cast County Durham DL12 8XP Small Company Provlslons This report has been prepared in accordan￿ with the provisions applicable to companies entitled lo the small cornpanies exemption. trustees by: Mr l Thompson Charity Secretary South Tyneside Citizens Advice Bureau Independent Examlnerfs Report to the T￿￿te¢S of South Tyneslde Citlzens Advlco Buruu Year Ended 31 March 2025 I report to the trustees on my examination of the financial $talen￿nts of South Tyneside Cilizens Advice Bureau (Ihe charity,) for the year ended 31 March 2025. Re$ponslbllltle8 and Basls of Report As the trustees of the company (and al80 its dlrectorn for the purposes of company law) you are responsib￿ for the preparation of the financial St￿err￿nts in accordance with the requirements of the Companies Act 2006 (the 2006 Acl.). Havlng satlsfied myself that the accounts of the company are not required to be audlted under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the charity's accounts as carried out under section 145 of the Charities Act 2011 {Ihe 2011 Act,). In carrying out my examination I have ft)Ilowed the Dlrectlons given by the Charity Commisslon under section 145(5)(b) of th• 2011 Act. Independent Examlnerfs Statement Slnce the charity's gr088 income exceeded £250.000 your examiner must be 8 member of a body 118ted In section 145 of the 2011 Act. I confimi that l am qualified to undertake the examlnation because l am a member ¢)f the Institute of Chartered Accountants In England and Wale8 (ICAEW). whlch18 one of the118led bodies. I have completed my examination. I confirm that no matters have come to my attention in connection with the examlnatbn glvlng m cau88 to belleve: accounting records were not kept In respecl of the charity a8 required by section 386 of the 2006 Act; or the financial stat•ment8 do not accord wllh those records: IX the financlal statements do not comply wlth the accountlng requlrements of sectlon 396 of the 2006 Act other than any requirement that the accounts gNe a 'true and fairf view which is not 8 matter consldered as part of an independent examination; or the financlal 8tat•ments have not been prepered in accordane• wilh the methods and principles of the Statement of Recornmended Practice for a¢￿￿ntIng and reporting by charities applicable to charrties preparing their accounts in accordance with the Financlal ReportirvJ Slandard applicable in h UK and Republic of Ireknd {FRS 102). I have no eoncams and have come across no (knr rnatter¥ in connection with the examination to which attention should be drthyn in this report in order to enable a prcs)er under5tsnding of Ihe accounts to be reached. JA*r4£, Jane Ascroft FCA MA (Cantab) Independent Examinef Enlerprise House Hamiire Enterprise Park Bamard Castle County Durham DL12 8XP South Tyneside Citizens Advice Bureau ststement of Flnanclal Actlvities n to expense over the lease tenn, on a straight4ine basls. 13 South Tyneside Citizens Advice Bureau Notes to the Flnancial Statements (conllnuedj Y￿r Ended 31 March 2025 Accountlng Poli¢las {eontlnu Tangible Assets Tangible assets are initially recorded at cost, and subsequently stated at cost less any accumulated depreciation and impaimient losses. Any capital item costing £3.000 or less wlll not be capitalised Depreciatlon Depreciation is calculated so as to write off the cost or valuatlon of an asset, less its residual value, over the useful economic lffe of that asset as follows: Freehold propety Fixtures, fittings & equipment 2% straight line 25% straight line The depreciatlon rate for Fixtures, ffttings and equipment has changed during the year from 15% p.a. reducing balance to 25% p.a. strai9ht line on the basi8 that this better reflects the usage of the assets. Impalnnent of Flxed Assets A review for indicators of impainnent is carried out at each reporting date, with the recoverable amount being estimated where such indicators exist. Where the carrying value exceeds the recoverable amount, the asset is impaired accordingly. Prior impairments are also reviewed for possible reversal at each reporting date. Flnanclal Instruments The charty only has financial assets and liabilities of a kind that qualfy as basic financlal instruments. Basic financial instruments are initially recognised al transaction value and subsequenlly measured at their settlernent value. Dofined Contrlbution Plans Contributions to defined contribution plans are recognised as an expense in the period in which the related serrf1￿ is provided. Prepaid contributions are recognised as an asset to the exlent that the prepayment will lead lo a reduction in future payments or a cash refund. Vthen contributions are not expected to be settled wholly within 12 months of the end of the reporting data in which the employees render the related service. the li8bilty is measured on discounted present value basis. The unwinding of the discount is recognised as an expense in the period in which it arises. 14 South Tyneside Citizens Advice Bureau Notes to the Flnanclal Statements (¢onthuedJ Year Ended 31 March 2025 Debtors Trade and Ottr￿r debtors are recognised at the settlemt affrf)unt due after any trade discount offered. Prepayments are valued at tt)e amount p￿paid net of any trade discounts due. Accrued income and tax recoverable is included at the bgst eSt[r￿te of Ihe amounts receivable at Ihe balance sheet Ikte. Cash at 8ank and in Hand Cash at bank and cash in hand includes cash and short tenn highly liqutd investments with a short maturity of three monts or less from the date of acquisition or opening of the deposit or sinilar account. Credltors Creditors are rerA)gnised where the charity has a present obligation resultirKJ a past event that will probably result in the Iransfer of funds to a third paty and the amount due to settle the obligaticm can be measured or esttmated reliably. Creditors are nomRlty recognised at their settlement amount after alT￿Ing for any trade discounts due. Taxatk>n The company is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it rneets the definTtton of a charitable company f￿ UK corporation tax purposes. Accordingty. the company is potentially exempt from laxatDn in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the co￿Oration Tax Act 2010 or Section 256 of the taxation of Chargeable Gains Act 1992. to the exlent that such income or gains are applied exclusively to charitable purposes. Limited by Guarantee The company is fimited by guarantee. At 31st March 2025 there were 10 Members each of whom had undertaken to contribute an amount rK)t exceeding £1 in the event of a winding up. Donatlons and Legacles Unrestricted Total Funds Unrestrtcted Tthl Funds Funds 2025 Funds 2024 Donatlons Donations 513 513 6,443 6.443 15 South Tyneside Citizens Advice Bureau Notes to the Flnanclal Slatements (conllnu Year Endod 31 March 2026 Charftable Athltles Unrestricted Restrthd Total Funds Funds Fund8 2025 South Tyneside Metropolitan Bmgh Council (STMBC) The National Lottery Communty FurKI Debt Advice Project (DAP) Minority Ethnic Project (MEP) NECA Schods Help to Claim The Henry Smrth Charlty HMRC DCMS Other Income from charitabl• activltlas 219,000 10.500 219,000 51,250 278,182 40,000 21,343 242,211 48.000 36.691 48.283 4,709 989.669 40,750 278,182 40,000 21,343 242,211 48,000 36.691 48.283 4.709 738,826 250.843 Unrestrlcted FurKI8 Restrkted Total Funds Fund8 2024 South Tyn88ide Metropollan BOr0￿h Council {STMBC) The Natbnal Lottery Communty Fund Debl Advice Project (DAP) Minoiity Ethnic Project (MEP) Help to Claim The Henry Smth Charty HMRC Income for vulnerable clien18 DCMS Other incm from charttable actwities 161,025 161,025 109.210 279.404 39,200 155,548 60,000 36,995 105 35,1S7 9,260 885,904 109,210 279,404 39.200 155,548 60,000 36,995 105 35,157 4.056 5,204 166,229 719.675 Investmant Income Unrestricied Total Funds Unrestricted Total Funds Funds 2025 Funds 2024 Bank Interest receivable 9.168 9,168 981 16 South Tyneside Citizens Advice Bureau Notes to the Flnanclal Statements (conllnueo) Year Ended 31 March 2025 Expendltur• on Charltable Actlvltles by Fund Type Unrestricted Funds Restricted Total Fund8 Funds 2025 General Advice Debt Advice Proiecl Minority Ethnic Projects National Lottery RCPNE HMRC NECA School8 The Henry Smith Charity Help To Claim DCMS Vulnerable Clfents 174,760 174,760 282,891 40.000 40.750 36,691 11,818 70.000 242,211 48,283 374 282,891 40.000 40.750 36,691 11,818 70,000 242,211 48,283 374 186,578 761,200 947.T18 Unrestricted Funds Restricted Total Funds Funds 2024 General Advice Debt Advice Project National Lottery Advice Serrfices Minority Ethnic Projects National Lottery RCPNE HMRC The Henry Smith Charity Help To Claim DCMS vulnerab￿ Clients 158,806 15,000 283,460 70.000 43.541 39.210 36,995 45.000 155,548 35,157 215 173,806 283.460 70,000 43,541 39,210 36.995 45,000 155.548 35.157 215 158,806 724,126 882,932 Expandlture on Charitable A￿1vItIeS by Actlvlty Type Activities undertaken Totsl funds directly 2025 Total fund 2024 General Advice Debt Advice Project National Lottery Advice Ser4lces Minority Ethnic Projects National Lottery RCPNE HMRC 174,760 282,891 174,760 282.891 173,806 283,460 70,000 43,541 39,210 36,995 40.000 40,750 36,691 40,000 40,750 36,691 17 South Tyneside Citizens Advice Bureau Notes to the Flnanclal Statements (¢onllnue¢ Year Endod 31 March 2025 NECA Schools The Henry Smith Charity He￿ To Claim DCMS vulnerab￿ Clients 11,818 70.OC¢O 242.211 48.283 374 11,818 70,000 242,211 48.283 374 45,000 155.548 35.157 215 947.778 947.778 882.932 10. Net Income Net income is sL3ted after chargingl(crediling): 2026 2024 Depreu*ion of tarvJible ￿ed assets 11,711 3,423 11. Independent Examlnatlon Fe•s 2026 2024 Fees payable to the independent examiner for. Independent examination of the financiai staten*nts Other financial servt 650 1.198 1,848 1,282 12. Staff Costs The trrtal slaff costs and employee benefts for the report1￿ pernd are analysed as follows: 2025 2024 Wages and salaries Social secunty costs Employer contributions to pension plans 699,849 58,377 13.001 771,227 642,425 52,211 11,027 705,663 The average head counl of employees during the year was 27 (2024: 26). The average number of full-time equivalent employees during year is anatysed as follows.. 202S No. 2024 No. Number of staff 27 26 No employee received empbyee benefrts of more than £60,000 during the year (2024: Nil). 13. Tru$t•e Rthnunerntlon and Expenses TnL8tees received neither remuneration rKK expenses during the current and previous financ￿1 year. South Tyneside Citizens Advice Bureau Notes to the Finan¢ial Ststements Yoar Ended 31 Marth 2025 14. Tanglble Flxed Assets Fixtures. Freehokl frttings and property equpment Total Cost At 1 Aprfl 2024 and 31 March 2025 Depreclatlon At 1 April 2024 Charge f(x the year At 31 March 2025 82,377 262,978 345,355 29,538 1.648 252,915 10,063 2￿2.978 282,453 11.711 31,186 294.164 Carrylng amount At 31 March 2025 51,191 51,191 62.902 At 31 March 2024 52,839 10.063 1S. Oebtors 2025 2024 Trade debtors Prepaymenls arKI accrued income Other debtors 41,000 13,744 1,417 41.103 22,599 56,161 63.702 16. Credltorn: amounts falling due withln one year 2025 2024 Trade creditors Accruals Social security and other taxes Pension ￿ditOr Deferred incoff Oiher creditors 5.322 1.750 13,353 4,251 29.501 1.417 55,594 8,718 3.500 10,881 4,412 10.023 1,261 38,795 17. Penslons and Other Post Rotlrement Beneffts Defined contrlbutSon plans The amunt recognised in In￿ne or expendituR as an expense in relation to defined contribLrtion plans was £13.001 (2024: £11,027). 19 South Tyneside Cltizens Advlce Bureau Noteg to the Flnanclal Statements (contlnued) Year Ended 31 March 2025 18. Analysls of Charftable Funds Unrestrlctsd funds At 1 Aprll 2024 At 31 March 2026 Income Expendmure Transfers General funds NECA Schools Operating prOv￿lon reserve Capital funds Welfare Benefrt project 424,113 239.181 21.343 (163.047) (11.820) 9.523 {9.523) 509,770 80,000 62,902 100,000 80,000 51,191 100,000 740,961 (11,711) 667,015 280,524 (186,578) At 1 Aprll 2023 At 31 March 2024 Income Expenditure Transfers General funds Operating provision reserve Capital funds Welfare Benefil project 405,843 173,653 (155,383) 424,113 80,000 66,325 100,000 652,188 80,000 62,902 100,01)O 667,015 (3,423) 173,653 (158,806) Purpose of General funds: South Tyneslde Councll - Core funding provided to allow the company to meet its primary objectlves of delivering multi-channel infomiatlon and 8dvice servSces through 'drop in, and appointment8. Advlce Seplices are designed to meet the needs of South Tyneslde residents and help them addre88 the Soclal and economlc problems they are currently facing. By re80fv1ng the 80cial and economlc problems of r•sident8 th8 company Increa8e8 Social and financial incluglon and thereby Improves general health and well-being within some of our rnost dlsadvantaged comrnunltles. Operatlng provision re8eNe - The tru8tees have designated fund8 sufficient to keep a level of reserrfe appropriate to the nature of the charlty's worf( and overall monthly expenditure, and to mitigate any unforeseen fluctuatlng Income that might affect Its ablllty to functlon and m8lntaln tts core sep4ice to the communlty. The board of trustees deem that a reserrfe equlvalent to the provlsion of two months, running costs is sufficient in thi8 regard. Capital Fund - records the capttal addition funded out of unrestrlcted funds. The fund Ss charged wlth depreciation. The transfer during the year reflects the net investment in r￿ed assets 8ddition8 during the year which were not funded out of restricted grant8. Welfare Benefrt project - This Is money set aslde to support ongoing welfare benefrt support. South Tyneside Citizens Advice Bureau Nots8 to the Flnan¢lal Statements (Mnunueoy Year Ended 31 March 2025 18. Anatysls of Charftsble Funds (¢on¢lnued) Restrf¢tsd funds At 1 Aprfl 2024 At31 Transfers March 2025 Income Expenditure Debt Advice Project (DAP) Vulnerable CIEents Minority Ethnic project HMRC Help to Clalm The Henry Smith Chartty National Lottery RCPNE DCMS 282,891 (282,891) (374) {40,000) (36,691) (242,211) (70,000) (40,750) (48,283) (761,200) 3.508 3,134 40,000 36.691 242,211 48,000 40.750 48.283 738,826 15,000 {7,000) 18,508 (3,866) Al 1 Aprll 2023 At31 Transfer8 March 2024 Income Expendllure Debt Advlce Project (DAP) Vulnerabla Cllants Minority Ethnlc project HMRC Help lo Clalm National Lottery Community Fund The Henry Smlth Charity Cits Cost of Livlng Debt Modemlsatlon National Lottery RCPNE DCMS 279,404 105 39,200 36,995 155,548 (279,404) {215) (43,541> (36.995) (155,548) 3,618 4,341 3,508 70.000 60,000 (70.000) (45,000) {15,000) (4,056) {39,210) (35,157) (724,126) 15,000 15,000 4,056 39.210 35,157 719,675 22,959 18,508 21 South Tyneside Citizens Advice Bureau Notes to the Financlal Stat•ments (¢onthifftg Year Endad 31 March 2025 18. Anatysls of Charttable Funds (conthiodj Purpose of restricted furKIs: Debt Advice Projact - To offer face lo face and Telephone debt advKe and asslstance withln South Tyneside on the fvll range of debt soluts'ons and options open to clients, dependent on their personal circumstances. In order to help dients with unmanageable debt the solutrons range from inforffAI reduced repayments up to and induding Bankruptcies. National Lottery C¢mmunty Fund - A partnership with the National Lottery to fund Social Welfare Advisors with the aim of improving the lives of people mosl in need through the provlslon of Social Welfare inf￿rnatiOn, advKe and representation. Minority Ethnic Project - To offer generalist advt¢e and financial awareness and education In all subjects to members of the BAME Communities in their languages. prfmarlly Arablc and Bengali. leading to better social and finarKial cohesion. Vulnerable clients - This offers extremety vulnerablo dients in desperate Short temi need relatively small crk8i8fftardship paymenL The Henry Smith Charity - A partnership with the National Lottery to fund Social Wellare Advisors w￿h the alrn of Improving the live5 of people most in need through the provision of Social Welfare Information, advice and representation. Help to Clalm - Crtlzens Advlce has been contracted by Department for Work & Penslons to assist daimants to make on-line claims for UnNersal Credit. HMRC - The LCA receNes funding from Her Majesty's Revenue & Customs that allows us to provide dedicated advice and support to all HMRC customers in South Tyneside. This includes assistance in all matters relating to Working & Chlld Tax Credlt8. Income Tax. Natlonal Insurance, InherltarKe Tax et 19. Anaty818 of Not A88ets Betwwi Fund• Unrestrided Restrlcted Total Fund8 Funds Fund8 2025 Tangible fixed as8e18 Current assets Credltors ￿ than 1 year Net assets 51,191 745,364 (55,594) 740,961 51,191 741,498 (55.594) 737,095 (3,866) (3,866) Unrestricted Restricted Total Funds FurKI8 Funds 2024 Tanglble fixed assets Current assets Creditors less than 1 year Net assets 62,902 642,908 (38,795) e67,015 62.902 661.416 (38,795) 685.523 18,508 18.508 22 South Tyneside Citizens Advice Bureau Nots8 to the Flnanclal Stalements (conllnue Year Ended 31 March 2026 20. Anatysls of Changes In Net Debt At Al 1 Apr 2024 Cash flows 31 Mar 2025 Cash at bank and in hand 597,714 87,623 685.337 21. Operatlng Loa8e Commltments The total future mlnlmum lease payments under non-cancallabla oparating leases are as follows: 202S 2024 Not later than 1 y 12,110 23 South Tyneside Citizens Advice Bureau Management Inforniatlon Year Endod 31 March 202S The Followlng Pages Do Not Fomi Part of the Flnanclal Statements. South Tyneside Cltizens Advlce Bureau Deta51ed Statement of Flnanclal Actlvltles Year Ended 31 March 2025 2026 2024 Incom• and 8ndowm•nts Donatlons and legacles DOr￿tionS 513 6.443 Charltable actlvltles South Tyneside Metropolitan Borough Council {STM8C) The Nattonal Lottery Communty Fund Debt Advlce Project (DAP} Minority Ethnic Project {MEP) NECA Schools Help to Claim The Henry SmSth Charlty HMRC Incorne for vulnerable cllents DCMS Oiher income from charitable actNities 219,000 51,250 278,182 40,000 21,343 242,211 48,000 36,691 161,025 109,210 279,404 39,200 155,548 60,000 36,995 105 35,157 9,260 885,904 48,283 4,709 989,669 Investment Income Bank interest receivable 9,168 981 Total Incom• 999,350 893,328 Expendlturo Wages and salarl Employees NIC Pension cost8 PremS8es costs Office costs Depreciation Slaff and volunteer co8t8 Governance cost8 Other costs 699,849 58,377 13,001 74,557 76,272 11.711 8,540 2,712 2,759 947,778 642,425 52,211 11,027 79.522 82.611 3.423 8,404 2,851 458 Total expendlturn 882,932 Net Income 51,572 10,396 25