Company Registratlon Number: 06210127 Charlty Registration Number: 1126466 South Tyneside Citizens Advice Bureau Financial Statements For the Year Ending 31 March 2024 JANE ASCROFf ACCOUNTANCY LIMITED Chartered Accountants Enterprise House Harmire Enterprise Park Bamard Castle County Durham DL12 8XT
South Tyneside Citizens Advice Bureau Flnanclal Statements Yr Ended 31 March 2024 Page Trustees, Annual Rewt {Incofporating the Directorfs Report) Independent Examinels Report lo the Trustees Statement of Financial Activities (Including Irm and ExperKliture Account) 10 Statement of Finandal Posbtton 11 Statement of Cash Flthvs 12 Nckns lo the Flnancial Slatements 13 Th• Followlng Pago8 Do Not Forni Part of th• Flnan¢lal Statamonts Detailed Statement of Financial Actsvitses
South Tyneside Citizens Advice Bureau Trustees. Annual Raport Ilncorporatlng the Dlrectorfs Report) Year Ended 31 March 2024 The trustees, who are also Ihe directors for the purposes of company law, present thelr report and the unaudited financial ststements of the charty for the year ended 31 March 2024. South Tyneslde Local Citizens Advice (LCA) objectives are to promote the charrtable purpose for the benefit of the communty of South Tyneside by the advancement of education, the protectlon and preservation of health, and the relief of povety, sickness and distress. Infomiation, advice and representation are the tools we use to achieve this and we have recovered over £8 rnillion for our beneficiaries in the last financial year. In carrying out these objectives, and in all aspects of Its work, we are committed to promotlng equality, diversty & inclusion, preventing prejudice and discrimination, ensuring equal acc&ss to advice and promoting good relatlons be68n all sections of the comrnunty. In view of the relatlonshlp wlth National Citlzen8 Advlce, we are requlred to comply fully wSth the aims and principles of the 8ervlce and we are regularly auditsd to ensure thls compliance. Publ1¢ Benefft The Twstees have had regard to the Charlty Commission's guidance on their legal duty of public benefit. and are satisfied that tha charity delivers public benefrt, and due regard Is paid to the guklan on public benefrt when deciding on what new projects the charity should undertake.
South Tyneside Citizens Advlce Bureau Trustaes. Annual Report (Incorporating the Dlrectorfs Report) (cojthuqd) Year Ended 31 March 2024 Achlev ents an Perfomianca The main areas of our charitable activitses are the provision of inforrnthn, advice and representstion to anyone living andlor working in South Tyneside. lIst our services are open to all communitie$, the m40rity of our clienls are on low incomes and as such the majority of our advice and assistance relates to Welfare Benefrts and Debt. To ensure equty. diversty and inclusion we 8180 offer our services to the Ethnic Minority communities In their first language, to ensure no-one is disenfranchised from using our servlces due to language or cultural differenc88. The ongolng Current cost of Imng crisis has pushed many more people furthar into financ[ hardship and the need for our seNices has never been greater. R•feaS to food banks and charltable grants to help with fuel costs continues to play a major rde in our work, over and above the legal advice and presentation we offer people. Throughout the financlal year the Charlty has complSed with all policy and legislation laid down by the Charities Commission, Companies House. The Financial Conduct Authority and Citizen8 Advice to ensure the smooth and effective running of the Charity and its control over ts finances. We are audtted each ywdr by National Citizerffj Adv to ensure full compllance. The Trustee Board regulaty ass888 Its collective skills to ensure its ability to coThluct the Charfties business and an annual Trustee Self-appraisal tak88 place to confirni this and to identlfy any areas where improvements can be made. As part of the Citizens Advice Nelwork the qualty of our advice is rnnitored nationally on a rolling 12 monthly basis as a Key Perforrnance Indicator and rated Green, Amber. Yellow or Red. The Charty has achieved a green rdting on all issues and the Assessor from CitEen8 Advtce has confimied the following.. - "Our 888•88ments 8hthY you can have confidence that you give goc#J advlce consistantlf. Citizens Advlce nationalty also undertake a rolling 12•month remote Client Satisfaction Survey on each Local Ctlizen8 Advice and score them against the National average. The following table shows our scoring for the last financial year. which you will see is higher than the National average on all areas. 8urv Questlon Ease of Access for client W forward for client Problems resolved for client Would diant reComnd our fjervice Our Scorn 870 89% lonal Avera 730 830 74% 89% It is Vrth noting that in many Instances we are simply not able to resolve a clienfs problem as the laws do not all for the l¢Ome they desire. Bolh the qualty of advice and the sefvices provKled to our ben*iaries confirn that the Chartty is meeting all its charftable aims and objectives.
South Tyneside Citizens Advice Bureau Trustees. Annual Report (Incorpordtlng the Dlr•ctorfs Report) (conthuedj Year Ended 31 March 2024 The key tharity outcomes arKI statistics bth confinn our achievements ar¥J performance over the last year and we conb.nue to see increase in demand for our services. Key Charlty Outcomes & Statbtks Number of Cllents adv5sed Number of Issues deaft wlth Recovered for Cllents Debts dealt wlth for Cllents £10 958 349 Client Benefrts & Tax Credits Universal Credri Consumer Gooxls & Services Charitable Su ortl Food banks Debt Discrimination & Hate Crime Education ment Financial Services & C bil. Health & Communi Care Housin Immi ration & National. Le al Rekittonshi Tax Travel & Trans Utilities & Communications Other Cllents Issues Beneffts & Tax Credits Universal Credit Consumer Goods & Services Charitable Su rtl Food banks Debt Discrimination & Hate Crime Education Em lo ent FinancAI Services & Ca Heatth & Commun Care Fk)usin Immi ralion & National. al Relalionshi l$$ues 170 491 285 15 40 343 150 109 25 57 681 161 617 190 308 450 703 104 185 715 379 & Fami & Fami 78 134 377 Travel & Trdns Utilities & Communications Other Grand Totsl Grand Total he number of 'lssues' is aws higlr than the nuTh)er of 'Clients' as most clients present with more than one Issue. Client Profil• Gender Female Male Prefer different temi Grand Total Ethnk White Asian Blad( Mixed 58% 42% 86% 7% 2% 2% Other 100% Disabll Disabled Long-Term Heath CorKlition Not disabledlno health problems Grand Totsl 13% Grand Tolal 100% It B always worth reminding ourselves that behind these statistics are people's lives and livelihoods as they struggle to manage during these extremely difftult financial lirres.
South Tyneside Citizens Advice Bureau Truste88' Annual Report (Incoryjorating the Directorfs Report) (eonllnued) Yaar Ended 31 March 2024 Flnanci l Revlew Investment pollcy A8lde from relaining a prudent amount In reserves each year. most of the Bureau's funds are to be Spent in the short tem so there are few funds for long term investment. Surplus bank balances are placed in interest-bearing accounts, however, given the current rate of Interest being offered by banks nationally, the interest received on these sums is negligible in comparison to that in prevlous years. Reserves pollcy The trustees believe that Ihe bureau should hold financlal reserve8 in order to ensure that tha charlty can contlnua to operate and meet the needs of clients in the event of unforeseen and potentially financially damaging circumstance5 arislng. It has taken into account the reliabilty and continuance of future funding, timing of cash flows and working capital requirements, cover for unplanned emergency repalrs and potential liabilities relating to staff should there be closure of a particular activty. The trustees conslder therefore that it would be prudent to 8et aside a reserves pollcy of £200,000 equivalent to 6 months Central and General running costs. D••lgnatsd Costs In addltlon Unr88trtcted funds of £80.000 have been d88ignat8d for the followlng purp08e8:. Equipment reseNe - a reserve to en8ur8 that there 18 sufficient money to replace equipment when it become8 obsolete or beyond economic repair. Contractual cornmitmenl resetve - a res8Ne to ensure that the bureau is able to cover contracted payment8 to staff such as redundancy, provision of locum maternlty cover, and the ¢08ts of any dlsciplinary andlor grievance procedur88 whlch may ari88. Prnm1808 - a r88erva to provlde lor the cost of major repairs and maintenance of the bureau for the nexi 5 years. Development reserve - a reserve to all¢)w the burèau to undertake the development of new project8 and areas of work and to conduct full feasibilty 8tudie8 on the advisability of such proposals. The following fund8 detailed in note 14 are re8tricled by th8 donor or funder and cannot be used for the general purposes of the bureau. Their existence, and the sum8 of money therein, do not Imply that there has been an underspend but may result from a variety of clrcumstance8 including timing differences between the bureau's financlal year and the fundlng year of the pro*t concemed. Thi8 reserves policy 18 monitorad and reviewed by the trustees 8nnu811y.
South Tyneside Citizens Advice Bureau Trustees. Annual Report (Incorporatlng th• Dlrectorfs Report) (C•d) Year Ended 31 March 2024 Structurn Governance and Man ment Governing document The Bureau was incorporated on 12th April 2007 (no. 0621012n arKI registered as a charity on 28th October 2008 (no. 1126466). It is govemed by ts Memorandum arKI Articles of AsKKiation. Prior to incorporation the Bureau was registered as a Charty {no. 255978) on 4th June 1968. RrUstment and appolntm•nt of Management Committee members The Bureau is managed by a Managanent Committee {'the Committee"), which is drawn from the local communty and whose members have bad(grounds relevant to the Bureau's work. The mernbers are charity trustees who have *al responsibilty for the general control and management of the Bureau, including financial management and control. The Committee is responsib for ensuriThJ that the Bureau complies with ts Citizerts Advice C'CitA' membership schewE, charity and company legislation arKI obtaininthanaging resources for the service within South Tyneside. In Fwactice, day-t• rnanagent is delegated lo the Chief EXeCUtr off6r and Manager. The Commrttee members are elected at the AGM to Ser until the subsequent AGM. The maximum number of committee members is 15, up to one-third of whom may be norninated by any local organisattons which are cornmrtted to the aims and respsibilrtteS of the Bureau. Currently. four Committee members are nominated by South Tyneside Metropditsn Borough Council C'STMBC.). In addition, the Chief ExecutNe Officer and Manager. and no more than three staff representatives have membership of the Commrttee. a a complement whth is cuffentty filled. Organisl0naJ structure The Commiitee meets al Jeast qrterlY and is responsible for strategic direction and policy of the Bureau. The govemirvJ documents provide for the appointrnent of such sub<ommittees as may be deemed necessary to ensure the smooth running of the Bureau. Currentty, there is an Executrve Sub-committee comprising of 5 of the Committee members and it is their responsibilty lo take management decisions, including all personnel and staff-rekted matters, belween the quarte Committee meetings. The Exeujtive SutcOMmtee meets at least once beiween each Committee meeting. The Bureau also has a Premises Commtitee, comprising of 5 of the members frorn tioth the siaff and Manageffent Committee, and which has responsibilty all prernises business. including Haalth and Safety. A scheme of delegatlon ts In ce and day-tw responsibility for the provision of ser¥ices at the Bureau's two locations, South Shields and Jarrtrw, rests with the Chief Executive Officer and Manager.
South Tyneside Citizens Advice Bureau Trustees, Annual Report (Incorporating the Dlrectorfs Report) fconfynu Year Endod 31 March 2024 Management Commlttee inductlon and tralnlng Most Committee members have been involved with the charty for several years prior to the transfer of activities and a therefore familiar with th8 Bureau's practical work. New members are presented with a copy of the Bureau's Office Manual {which was last updated in May 2023) which includes comprehensive infonnation on the membership of the Committee and sub-committees, and the responsibilities of the relevant members of each. Committee members can use CitA's intranet site, CABlink and the Bureau Management Infonnatlon System (BMIS). which hosts designated trustee pages with a broad range of internal and extemal reference material and information to support them in their roles. Regular Trustee training and events are organised which Trustees are encouraged to attend. Related partles The Bureau, in common wlth all other bureaux in the UK, ts a member of Citizens Advice. the national charity (charity register number 279057) which sets standards for advice and equalty & diversity throughout the bureaux netrwork. The Bureau receNes support In the fom) of training. infomiation systems and submlts to regular audits from CitA, whtch are supplemented by the Bureau's ¢Y4vn intemal Independent File Review programme. The Bureau has now signed up to the new Membership Agreement with Citizens Advice which includes a new Perfomance Qualty Frameworf( which monitors and audits all aspects of our work with the abilty to make comparisons between similar Bureaux on key areas such as qualty of advice, financlal controls and governance. As well as providing a number of Commlttee rnembers, STMBC provides core funding to the Bureau on the proviso that the key aims of the Bureau remain to be slmllar to their own aims which include the promotion of financial inclusion and resolution of social and economic problems. leading lo greater quality of life for its residents. Risk managament A rBk management system exists within the 8ureau 'which sets out the major risks to which it is exposed, as identified by the Committee. By and large many of the perceived risks are shared by a number of bureaux which makes for ease of management through policies and procedures directed through CitA. Notwithstanding this, the Committee periodically review the risks and systems and establish procedures to identfy, monitor and manage risks which may be particular to the Bureau.
South Tyneside Citizens Advice Bureau Trustses, Annual Report {Incorporatlng the D5r•¢torfs Report) {¢ontlnued) Year Ended 31 March 2024 d Admlnlstr tive Detalls Ragistered charlty nam• South Tyneside Citizens Advice BuU Charfty reglstratlon number 1126466 Company reglstratlon number 06210127 Prfnclpal offlce and reg18tered 2rKI Floor office Edlnburgh Building Station Approach South Shields NE33 1HR Th• Trustee8 Mr K Palmer (Chair) Mr G Pattison (Treasurer) M8 J Ward Cllr. S Dean M8 S Barton Mr P Lott (VEce Chair) Mr K Whltehead Cllr. R Berkeley Cllr. A Best Cllr. L MGHugh M8 M Begum Cllr J Pott8 (Resigned 1 Septemb•r 2023) (Resigned 1 September 2023) (Appolnted 1 September 2023) staff Rep8 D Burt C Falrclough Exunclo K Fox- Manager M Rob8on- Deputy Man8ger Company Secretary Mr l Thompson Indopendent Examlner Jane A8croft FCA MA (Cantab) Enterprlse House Hamiire Enterprise Park Barnard Castle County Durham DL12 8XT Small Company Provlslons This report has been prepared in accordance with the provislons applicable to companles entitled to the small companies exemption.
South Tyneside Citizens Advice Bureau Tntstees, Annual Roport (Incorporatlng the DlreGtorfs Report) (conthiued) Year Ended 31 MaKh 2024 The trustees, annual report was approved on .... trustees by: Mr l Thompson Charity Secretary
South Tyneslde Citizens Advice Bureau Indyndent Examinerfs Report to the Trustees of South Trneslde Cltlzens Advice Bureau Year Ended 31 March 2024 I report to the trustees ¢)n my examination of the financial ststements of South Tynestde Citizens Advlce Bureau ('the charty,) for the year ended 31 March 2024. Responslbllltles and Basls of Report A8 the trustee8 of the company {and also Its dlrectors for the purp08es of company law) you are responslble for the preparation of the financial statements in accordance with the requirements of the Companies Act 2006 {Y)e 2006 Act,). Having 8atisfled myself that th8 account8 of the company are not required to b8 audited under Part 16 of the 2006 Act and are ellglble for independent examinatton, I report in respect of my examination of the charity's accounts as carried out under section 145 of the Charities Act 2011 (Ihe 2011 Act.). In carrying out my examination I have followed the Directions given by the Charity Commisslon under Section 145(5)(b) of the 2011 Act. Indepondent Examlnorf8 8tstsment Since the Charty's gross income exceeded £250,000 your examlner must be a member of a body li8ted in sectlon 145 of the 2011 Act, I confirm that l am qualified to undertake the ex8mlnatlon because l am a member of the Institute of Chartered Accountants in England and Wale8 (ICAEW), whtch 18 one of the listed bodle8. I have completed my exarnination. l ¢onfim that no matters have come to my attentSon in connection wlth the examlnation giving me cause to believe: accountlng records were not kept In respect of the charty as required by sectlon 386 of the 2006 Act. or the financlal 8tatement8 do not accord wlth those record8: or the financlal statements do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fairf view which Is not 8 matter considered as part of an independent 8X8mination; or the financlal ststements have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accountlng and reporting by charities applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicabla in Ihe UK and Republic of Ireland (FRS 102). I have no concern8 and have come acro38 no other matters In connection wlth the examlnation to whEch attention should be drawn in th55 report in order to enable a proper understanding of the accounts to be reached. Jane Ascroft FCA MA (Cantab) Independent Examiner Enterprise House Hamire Enterprise Pa Bamard Castle County Durham DL12 8XT
South Tyneside Citizens Advice Bureau ststement of Flnanclal Activities (Including Income and expenditure account) Year Ended 31 March 2024 2024 Restricted funds Total funds Total fvnds 2023 Unrestricted funds Income and endowments Donations and legacies Charitable activities Investment Inco 8,443 166,229 981 6,443 885.904 26,251 846,690 214 719,675 Total Income 173,653 719,675 893,328 873.155 Expenditure Expenditure on charitablè actNities Totsl expendlture 158,806 158,806 724,126 724.126 882.932 882.932 763,702 763,702 Net Income and net movement In funds 14,847 (4,451) 10.396 109,453 Re¢onclllatlon of funds Total funds brought for4vard Total funds carrled forward 652.168 22,959 675,127 685,523 565,674 667.015 18.508 675,127 The statement of financial activities includes all gains and losses recognlsed In the year. All income and expenditure derive from continuing activities. The notes on pages 13 to 24 fomi part of these flnanclal statements. 10
South Tyneside Cltlzens Advice Bureau Statement of Financial Posftlon 31 March 2024 2024 2023 Flxed Assats Tangible fixed assels 14 62.902 86,325 Current A880ts Debtor3 Cash at bank and in hand 16 63,702 597,714 661,416 72.072 560,800 632,872 Credltor8: amounts falllng due wlthln one year Net Current As8•ts 16 38,795 622.621 685.523 24,070 608,802 675,127 675,127 Total A88ats Lou Curr•nt Llabllltlo8 Net A88•ts 685.523 Funds of tho Charlty Restricted funds Unrestricted funds 18.508 667,015 685,523 22,959 852,168 675.127 Total charlty funds 18 For the year ending 31 March 2024 the charity was entilled to exemptk)n from audit under 88ction 477 ef the Companies Act 20CB rnkting to Small companies. Dlrector8' re8ponsibilitres: The member8 have not requlrad the compary to obtain an audlt of118 financlal 81atanent8 for the year in question in accordance with section 476: The directors acknowledge thelr responsibilities for complying wilh the requirements of the Acl with respect to accounting records and the preparation of financial ststements. These financial statements have been prepared In accordance with the provisions appllcable to companies subject to tha small companies, regime. ncial statements were approved by the board of trustees and authorised for i88ue ¢)n arg sigr*d on behalf of the board by: Mr K Palmer (Chair) Trustee Mr G Pattlsm (Treasurer) Ttee The notes on page5 13 to 24 forni part of these flnanclal s&eMents. 11
South Tyneside Citizens Advice Bureau Staterne of Cash Flows Year Ended 31 htsreh 2024 2024 2023 Cash Flows from Operating Actlvltla8 Net income 10.396 109,453 Adjustments for. Depreciation of tarvJible ed assets Other interest receNable and similar income Accrued income 3.423 (981) (2,071) 5,287 (214) (3.945) Changes in.. Trade and other debtors Trade and other creditors 9.330 15.836 35.933 (20,674) {13.191) 76,716 Cash generated from operakns Interest received 981 214 Net cash from operating a1VitieS 36,914 76,930 Net Increase in Cash and Cash Equlvalents Cash and Cash Equivalents at Beginning of Year Cash and Cash Equlvalents at End of Year 36.914 560,800 597,714 76,930 483,870 560,800 The notes on pagès 13 to 24 fomi part of these financial statements. 12
South Tyneside Citizens Advlce Bureau Notes to the Flnancial Statements Year Ended 31 March 2024 General Infomwtlon The charity is a public benefrt errtity and a private company limited by guarantee, registered In England and Wales and a registered charty in England and Wales. The address of the registered office is 2nd Floor, Edinburgh Building, Station Approach. South Shields, NE33 1 HR. Statsment of Compliance These financial statements have been prepared in compliance wlth FRS 102, The Financial Reporting Standard applicable in the UK arKI the Republic of Ireland,, the Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of IrelarKI (FRS 102) (Charlties SORP (FRS 102)) and the Companies Act 2006. Accounting Policles Basis of Preparatlon The financial statements have been prepared on the historical cost basis. as modified by the revaluation of certain financial assets and liabilities and investment properties measured at fair Value through income or expenditure. The financial statements are prepared in sterllng, whlch is the fundiorkql currency of the entity. Golng Concern There are no material uncertainties about the charity's abillty to continue. Judgements and Key Sources of Estlmatlon Uncertalnty The preparation of the financial ststements requires management to make judgements, estimates and assumptions that affect the amounts reported. These estimates and judgements are continually reviewed and are based on experience and other factors, including expectations of future events that are believed to be reasonable under tha circumstances. The trustees consider that there are no SIgn1nt estimates or judgements affecting these financial statements. Fund Accountlng Unrestricted funds are available for use at the discretion of the trustees to further any of the charity's purposes. Designated funds are unrestricted funds eamiarked by the trustees for particular future project or commitment. Restrtcted funds are subjected to restrrctions on their expenditure declared by the donor or through the temis of an appeal, and fall into one of two sub-classes: restricted Income fijnds or endowment funds. 13
South Tyneside Citizens Advice Bureau Notes to the Flnanclal Statements (conthueo) Year Ended 31 March 2024 Accountlng Pollclés (ed1 Income All Incoming resources are included in the statement of financial aclivities when entitlement has passed to the charity; it is probable that the economic beneffts a&8ociated wilh the transactDn will flthy to the charity and the amount can be reliabty measured. The following specific policies 8r8 applied to particular categories of income: ncome from donations or grants 18 recognised whan there is evidence of entitlement to th• gfft, receipt 18 pr¢)bable arKI it8 wrnunt can be measured reliably. legw income is recognlsed when receipt is probable and ent1U8nnt is established. Incorne from donated goods is measured at the fair value of the goods unless this 18 impractical to measure reliably, in which case the value is derived from the cost to the donor or the estimated resale value. DOrted facilities and services are recognised in the accounts when received rf the value can bo raliably rneasured. No amounts are Included for the contribution of general voluntews. Incorne from contracts for the suppty of servic88 18 fecognised wilh the dellvery of th8 contracted 8eNice. This is cLqssffied as unrestricted funds unless there 18 a contractual requirement for il to be Spent on a particular puw and returned if unspent. in which ca8e It may be regardad as restricted. Expendlturn Expenditure is recognised on an accru* basis as a liability ts incurred. Expenditure indudes any VAT which cannot be fully recovered, and ig classified under headings of Ihe statement of financkql activitie8 to which it relate8: expenditure on raising funds includes the costs of all furKlraislng activiti88. evenls, non4harltable tradiw actMt$, and the 8818 of donated g¢)¢xl8. expenditure on charitable activities includes all costs incurred by a charlty in undertaking actl¥ities that further its charitable aims for the benefft of its beneficiaries. including those support costs and costs relating to the govemance of the charity apporti¢)ned to charitable activittes. other expendtture includes all expenditure that is neiiher related lo raising funds for the charity nor part of fts expenditure on charitable aclNitie8. All costs are allocated to expenditure categoiies r8fl8Cting the use of th8 resource. Direct cost8 attributab to a single actNty are allocated directly to that activity. Shared costs are apportioned between the activities they contribute to on a reasonable, justifble and con8iStent ba818. Operatlng Leases Lease payments are recognised as an expense over the lease term on a straight-line basis. The aggregate benefrt of lease incentives is recognised as a reductK)n to expense over tha leasa temi, on a straight4ine basis. 14
South Tyneside Citizens Advice Bureau Notes to the Flnanclal Stst•rnents (cwthwd) Year Ended 31 March 2024 Acc¢)untlng Policles Tanglble Assets Tangible assets are initialty recorded at cost. and subsequenty slated at cost less any accumulated depreciation and ImpalmnI kjsses. DeprKlatlon Depreciation 58 catculaled 80 as to lIe off the cost or valuation of an asse( lass ils rasidual value. over the useful economic lrfe of that a88et a8 folky•. Freehold prop Flxtures, fith'ngs & equlprnnt 2% Straight line 15% reducing balanca Impalrni•nt of Flx•d Awts A review for indicators of impairment is carried out at each reporting data. wilh the recoverable amount being estimated where such indicator3 exisl. Where the carying value exceeds the r0verable arnount, the asset is impaired accordingly. Prior impaimients are algo reviewed for posslble revernal at eath rgportlng date. Flnanclal In8trument8 The charlty only has financial assets and lobilities of a kind that quallfy 8$ ba$lc financlal instrument8. Bas financial instruments are inrtialty recognised at transaction value and 8ub8equently measured at their setilement value. D•fln•d Contrlbutlon Plans Contributions to defined contribution plans are racognised as an expense In the perlod in which the related service is provided. Prepaid conlribulions are recognised as an asset to the extent that the prepayment will lead to a reduction in future payments or a cash refund. When contributions are not expected to be sattled wholty wlthln 12 month8 of the end of the reportin9 date in which the employees render the related service. the liabilty 58 measured on discounted present value basls. Tr unwinding of the discount 18 recognised 88 an expense In the p8rlod In which tt arises. Debtors Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts dua. Accrued income and tax recoverable is in¢ludod at the best estimate of the arrrf)unts receivable at the balance sheet date. Cash at Bank and In Hand Cash at bank and cash in haThJ indudes cash and short iem) hhlY liquid investments with a short maturty of three months or less from the date (fj acquisition or opening of the deposit or slmilar accounL 15
South Tyneside Citizens Advice Bureau Notes to the Flnanclal Stat•monts (¢tyrtknu6d) Year Ended 31 March 2024 Accounting Policles (axrtthued) Creditors Creditors are recognised where the charity has a present oblatIon resulting from a past evenl that will probably result in the transfer of funds to a third party and the amount due to settEe the obligation can be measured or estimated reliabty. Creditors are nonnally recognised at their setuemenl amount after allowtng for any tr8dè discounts due. Taxatlon The company is considered to pass the tests set (xrt in Paragraph 1 Schedule 6 of the Finance Act 2010 and thexefore it meets definition of a charitable company for UK corporation tax purposes. Accordingty. Ihe company is potentialty exempt from taxation in respect of income or Capital gains received within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Section 256 of the taxation of Chargeable Gains Act 1992. to the extent that such Income or gains are applied exclusNety to charitable purposes. Limited by Guarantse The company is limited by guarantee. At 31st March 2024 there were 10 rnembers each of wl had urmlertaken to contribute an amount not exceeding £1 in the event of a winding up. Donatlons and Legacies Unrestricted Funds Restrtcted Total Funds Funds 2024 Donations Donations 6.443 6.443 6.443 6.443 Unrestricted Funds Restricted ToLql Funds Funds 2023 Donatlons Donations 1.451 1,451 Grdnts Awards For All Cita - Cost of living 9,800 15,000 24.800 9,800 15,000 26.251 1.451 16
South Tyneside Citizens Advice Bureau
Notes to the Flnanclal Ststements (contlnued)
Year Ended 31 March 2024
CharStable Actlvltles
Unrestricted
Funds
Restricted Total Funds
Funds
2024
South Tyneside Metropolitan Borough Council
(STMBC)
The National Lottery Community Fund
Debt Advice Project (DAP)
Minority Ethnic Project
South Tyneside Citizens Advice Bureau Notss to the Flnanclal Ststsments (contknu•dJ Year Ended 31 March 2024 Expendlture on Charitable Actfvttle8 ty Fund Type Unrestricted Funds Restricted Total Funds Funds 2024 General Advice Debt Advice ProJect Natlonal Lottery Advice Services Minority Ethnic Projects National Lottery RCPNE HMRC The Henry Smith Charity Help To Claim DCMS Vulnerable Clients 158.806 15,000 283.460 70.000 43,541 39.210 36.995 45.000 155.548 35.157 215 173.806 283.460 70,000 43,541 39,210 36,995 45,000 155,548 35,157 215 158.806 724,126 882,932 Unrestricted Funds Restricted Totsl Fund8 Funds 2023 General Adv Debt Advice Project National Lottery AdvKe S8rvk•8 Minority Ethnic Projects HMRC BBO The Henry Smith Charity Help To Claim Vulnerable Clients SLIP 96,445 9,800 264,991 72,611 40.590 33.583 106.245 264,991 72,611 40,590 33,583 ".]1 36,304 60.000 139.352 570 9,456 667,257 36.304 60,000 139,352 570 9,456 763,702 96,445 9. Expendlture on Charttable A¢UVlu by Athlty Typ• Actrrfities undertaken Toial funds directly 2024 Total fund 2023 General Advice Debt Adifjce Project National Lottary Adw Serv Minority Ethnic Projects National Lottery RCPNE 173.8( 283.460 70,000 43,541 39.210 173.8L 283.460 70.000 43.$41 39.210 106,245 264,991 72,611 40,590 18
South Tyneslde Cltizens Advice Bureau Notes to the Financial Ststements (contlnued) Year End 31 March 2024 HMRC BBO The Henry Smith Charity Help To Claim DCMS Vulnerable Clients SLIP 38,995 36.995 33.583 38,304 60,000 139,352 45,000 155.548 35.157 215 45,000 155,548 35,157 215 570 9.456 763,702 882.932 882,932 10. Net Incorn• Net income is stated after chargingl(crediting): 2024 2023 DepCIall0n of tangible fixed assets 3.423 5.287 11. Independent Examlnatlon Fees 2024 2023 Fees payable to the independenl examiner for. Independent examination of the financial statements Other financial sepilces 650 1,198 1,848 650 1,1)48 1,698 12. Staff Costs The total staff costs and employee benefts for the reporting period are analysed as follows". 2024 2023 Wages and salaries Social security Costs Employer contnbutions to pension plans 642,425 52.211 11,027 705,663 550,471 50,014 8,925 609,410 The average head count of employees during the year was 26 (2023: 24). The average number of full-time equivalent ernployees during the year is analysed as follows.. 2024 No. 2023 No. Number of staff 26 24 No employee received employee benefrts of more than £60.000 during the year (2023: Nil). 13. Trustse Remuneration and Expenses Trustees received neither runeratIon nor expenses during the current and previous financial year. 19
South Tyneside Citizens Advice Bureau Notss to the Flnan¢lal Statsments (contlnued) Year Ended 31 March 2024 I Tanglble Flxed Assets Fixtures, Freehold fittings and propety equipment Total Cost At l Aprll 2023 and 31 March 2024 Dopreclatlon At 1 April 2023 Charge for the year At 31 March 2024 82,377 262,978 345.355 27.890 1,648 29,538 251,140 1,775 252,915 279,030 3,423 282,453 Carrylng amount At 31 March 2024 52.839 10,083 11,838 62,902 66,325 At 31 March 2023 54,487 15. Dobtorn 2024 2023 Trade debtors Prepayments and accrued income Other dabtors 41,103 22.599 32,250 39.752 70 63,702 72,072 16. Credltors: amounts fa115ng due wlthln one year 2024 2023 Trade creditors Accruals Social security and other tsxes Pension creditor Deferred income Other creditors 8,718 3,500 10,881 4,412 10,023 1,261 38.795 2,352 4,611 11,958 2,951 2,198 24,070 17. Pensions and Other Post Retlrnment Benefits Defined contrlbutlon plan8 The amount recognised In Income or expenditure as an expense in relation to defined contribution plans was £11.027 {2023: £8.925). 20
South Tyneside Citizens Advice Bureau Notes to the Flnancial Statements (no) Year Ended 31 March 2024 18. Anatysls of Charltable Funds Unrestricted funds At 31 March 2024 1 April 2023 Irwme Expenditure Transfer3 General fvnds OperatiTrJ provision reseNe Capital funds Welfare Benefft project 405.843 173,653 (155,383) 424,113 80.000 66,325 100,000 80.000 62.902 100.000 (3.423) 652,168 173,653 (158,806) 667.015 At 31 March 2023 1 April 2022 Incoffe Expenditure Transfers GerErnl funds Operating provision reserve Capital funds Welfare Benefft project 401,882 190.511 (91.158) (95.392) 405.843 80,000 66.325 100,000 652.168 71.612 {5,287) 100,000 4,608 553,494 190,511 (96,445) Purpose of General furKIs: South Tyneside Council - Core furKling provided lo albw the company to meet its primary objectiv&s of delivering multi-channel inf0MtiOn and advi services through 'drop in, and appointments. Advice Services are designed to meet Ihe needs of South Tyneside resKlents and help them address the social and economic probleffts they a currently facing. By resdving the social and economic problems of residents the cornpany increases social and financial inclusion and thereby improves general healih and well-being within some of our most dtsadvantaged communities. Operating provision reserve - The trustees have designated funds sufficient to keep a level of r&serve appropriate to the nature of the charity's work and overall monthly expenditure, and to mitigate any unforeseen flucluatiTrJ income that might affect its abilty to function and maintain lis core seNice to the communty. The board of trustees deem thal a reserve equivalent to the provision of two months. running costs is sUffiCnt in this regard. Caprtal Fund - records the capilal addition furKled oul of unrestricted funds. The fund is charged th deplatIOn. Tr transfer during the year refiects the net investment in fixed assets additions during the year which were rK)t funded out of restricted grants. Welfare Benefft project - This is nneY set aside to support ongoing welfare benefft supporL 21
South Tyneside Citizens Advice Bureau Noto8 to the Financlal Statements (ety¥llnu•d) Year Ended 31 March 2024 18. Analys18 of Charttable Funds l¢onthuod) Restrlcted funds At 31 MarGh 2024 1 April 2023 Income Expenditure Transfers l)ebl Advice Project (DAP) Vulnerable Clients Mlnority Ethnic project HMRC Help to Claim National Lottery Cornmunty Fund The Henry Smith Charity Clta Cost of Living Debt Modemisation Big Lottery RCPNE DCMS 279,404 105 39,200 36.995 155,548 (279,404) (215) (43,541) (36.995) (155,548> 3,618 4,341 3,508 70,000 60,000 170.000) (45.000) (15.000) (4,056) {39.210) (35.157> (724,126) 15,000 15,000 4,056 39,210 35,157 719.675 22.959 18,508 At 31 March 2023 1 April 2022 Income Expenditure Transfers Debt Advke Pr (DAP) Vulnerabb Clients Minority Ethnic project HMRC BBO Help to Claim Natlonal Lottery Community Fund The Henry Smith Charity SLIP Awards For All crta Cost of Livlng 264,991 1,150 38,400 33,583 36,304 139.352 (264,991) {570) {40,590) {33,583) {36.304) (139.352) 3,038 6,531 3,618 4,341 2.611 70,000 60,000 14,064 9,800 15,000 682,644 (667,257) (72.611) (60.000) {9,456) {9,800) (4,608) 15,000 22.959 12,180 (4,608) 22
South Tyneside Citizens Advice Bureau Notes to the Flnanclal Statemonts Year Ended 31 Mah 2024 18. Anatysls of Charltable Funds (conthiu6d) Purpose of restricted fuNIs". Debt Advlce Project - To offer face lo face and Telephone debt advice and assistance within South Tyneside on the full range of debt solutions and options open to clients, dependent on their personal circurnstsnces. In order to help clients wilh unrnanageable debt the solutions range from infomwl reduced repayffents up to and includin9 88{ruptC•es. National Lottery Cc4nmunty Fund - A partner3hip with the National Lottery io fund Social Welfare Advlsors with tha airn of improving the lives of people rnost in need through thè provi8ion of Social ts1fare information, adce aNI repre8enthn. Minority Ethnic Project - To offer generalist advice and financial awareness and educatton in all subjects to members of the BAME communities in their own knguages. prlmaflly Arabic and 8engali, leading to better s¢xial and financial cohesion. Vulnerable clients - This offers extremety vulnerable cllants in desperate Short term need a relatNely small crisi8thard$hip payment. BBO This 18 a project funded by th• Building Better Opportunitie8 Fund which is a joint programme between the Big Lcrtiery Fund and the European Sockql Fund. This funds a reglonal project called Wise Steps with the lead partner being the Wise Group. The project aim8 to remove barriers and help beneficiaries into pald employment by making them more work ready through help and 8UPPOrt. AS a 'speclI8v partner in thiN proied our role 18 to help people wlth partlcular problem8 Such a8 debt, housing or welfare benefrt probtems that may b8 preventing Ihem from finding worf(. The project commenced on 114117 and rlS on 3113119. The Henry Smith Charity - A partnership with thè National Lottery to furKI Social Welfare Advisor8 th the aim of improving the lives of people most in nead through the provision of Social Welfare information, advice and representation. Help to Claim - Citizens Advice has been contracted by the Oepathnt for Work & Pen8ion8 to assist daimants to make on-line daims for Universal Credrt. HMRC - The LCA receives fvnding from Her Majestls Revenue & Customs that allows us to provide dedicated advice and support to all HMRC customers in South Tyneside. This includes assistance in all matters relating to Working & Child Tax Credts. Income Tax, National Insurance, Inheritance Tax etc. SLIP {Support for Litigants In Person) - This is a regional project to advise all clients who require athiice and support with any fom of litigation free of charges. The project across Ihe North east region offers free legal advice in the social welfare categories of Famity. Employment and Weware Benefft Law. Our ro wiihin this project is to offer welfare Benefrt advocacy to all clients Challenging decisions made by statutory bodies. mainly the Department for Work & Pensions and Local Authorities. Awards For All - To fft an automatlc door to make us ffre accessbi le to those with disabilities and make ihe staff rn0 Secu in the building.
South Tyneside Citizens Advice Bureau Notes to the Flnanclal Statements (withiwd) Year Ended 31 March 2024 19. Analysls of Net Assets Between Funds unrestric Restrithd Total Fund8 Funds Funds 2024 Tangible fthl assets Current assets Creditors le88 than 1 year Net a88ets 62,902 642,908 (38.795) 667.015 62,902 661,416 (38,795) 685,523 18,508 18,508 Unre*ricted Funds Restricted Total Funds Funds 2023 rangibla fixed assets Current assets CredrtNs less than 1 year Not assets 66,325 609,913 (24.070) 652.168 66,325 632,8n (24,070) 675.127 22.959 22.959 20. Analysls of Changes In Net Dobt At At 1 Apr 2023 Cash flow8 31 Mar 2024 Cash at bank and in hand 560.800 36,914 597.714 21. Operatlng L•as• Commltment8 The total future minimum Iwd8e payffthts under rth<ancellable operating leases are as foll(Ms'. 2024 2023 Not Iar than 1 year Laler than 1 year and not later than 5 yearn 12,110 20,000 12,110 32,110 12,110
South Tyneside Citizens Advice Bureau Management Infom)atton Year Ended 31 March 2024 The Followlng Pagos Oo Not Form Part of tho Flnanclal Statements.
South Tyneside Citizens Advice Bureau Detslled Statement of Flnanclal Actlvhles Y•ar Ended 31 Pkrch 2024 2024 2023 Iorne and endowments t>onations and legaclas Donations Awards For All Cita- Cost of living 6.443 1,451 9.800 15.000 6.443 26.251 Charitable actlvllles South Tyneside Metn)politan Borough Council (STMBC) The National Lottery Communty Fund Debt Advice Project (DAP) Minority Ethnic Project {MEP) Wise Group (BBO) Help to Claim The Henry Smith Charity HMRC SLIP Income for Vulnable clients DCMS Other income charitable activities 161.025 109,210 279.404 39,200 188,550 70,000 264,991 38,400 36,304 139,352 60,000 33,583 14,064 1,150 155,548 60,000 36.995 105 35.157 9,260 885.904 298 846,690 Investment Incomo 8ank InteSt receivab 214 Total Income 893,328 873.155 Expendlture Wages and salaries Employerfs NIC Pension costs Premises costs Office costs Depreciation Staff and volunteer costs Governance costs Other costs 642.425 52.211 11,027 79.522 82.611 3.423 8,404 2.851 458 550,471 50,014 8,925 68.223 67.366 5.287 9,685 1.852 1.879 Total expendlture 882.932 763,702 Not income 10.396 109,453