2024-03-31-accounts - Young People's Wellbeing Service Ltd

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YOUNG PEOPLE’S WELLBEING SERVICE LIMITED

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2024

The trustees are pleased to present their report together with the financial statements of the charity and an Independent Examiner’s Report for the year ended 31[st] March 2024.

Reference and administrative details

Charity number: 1125891

Company number: 3975948 Principal Office: 28 Lower Northam Road, Hedge End, Southampton, Hampshire, SO30 4FQ

Accountants: Arlington Accountants, First Floor Secure House, Lulworth Close, Chandlers Ford, Hampshire SO53 3TL Bankers Lloyds TSB Bank plc, 2 St Johns Centre, Upper Northam Rd, Hedge End, Hants

Directors and trustees

The directors of the charitable company (the charity) are also its trustees for the purpose of charity law.

The trustees serving during the period April 2023 to March 2024 were as follows:

Unpaid Trustee Directors: Rev Julius Alexander - (resigned 2/6/23) Mrs Kira Day - Chair (appointed 16/2/23) Mrs Christine Kearsley Mrs Jennifer Swan - (resigned 2/6/23) Dr Samuel Heal - (appointed 2/6/23)

Structure, Governance and Management

Governing Document

Young People’s Wellbeing Service Ltd is a company limited by guarantee and does not have a share capital. It is governed by its Memorandum and Articles of Association as amended by special resolution on 27[th] June 2007. It is registered as a charity with the Charity Commission. Every Trustee/Director of the company, promise, if the Charity is dissolved while he or she is a Trustee/Director or within twelve months after he or she ceases to be a Trustee/Director, to contribute such sum (not exceeding £10) as may be demanded of him or her towards the payment of the debts and liabilities of the Charity incurred before he or she ceases to be a

Trustee/Director, and of the costs, charges and expenses of winding up, and the adjustment of the rights of the contributories among themselves.

Appointment of trustees

As set out in the Articles of Association, directors are appointed by ordinary resolution. One third of Directors/Trustees retire by rotation at each AGM.

All members are circulated with invitations to nominate directors prior to the AGM advising them of the retiring directors/trustees and requesting nominations for the AGM.

Organisation

The unpaid trustees have overall responsibility for the principles, finances and strategy affairs of the charity.

The Operations manager/s conducts regular staff meetings and is responsible for the day to day affairs of the charity and reports directly to the Trustees at 6-weekly meetings and via Emails.

Objectives and activities

The objects of the charity, as set out in its Memorandum of Association, are:

“To promote the preservation and protection of good health of young people. In particular in Hedge End and the Southern parishes of the Borough of Eastleigh, Hampshire in particular, but not exclusively, by the provision of a drop-in centre, advice and support and other services.”

It is the charity’s aim to provide for all young people:

A confidential and accessible service.
An opportunity to discuss all aspects of daily living.
The knowledge to empower them to make informed choices regarding their own physical, emotional and sexual health.

Activities of the charity for the public benefit

The activities of the charity benefit the local young people of the borough of Eastleigh and southern parishes. During 2023 (up to October), any young person (aged 11-19) from the local community could turn up at our Contraception and Sexual Health Drop- in Clinic or approach us with regards to Counselling. Due to the objectives of the charity and the nature of the funding, our counselling service is only able to work with young people from Eastleigh Borough and the local area on an ongoing basis. However, for wider public benefit, clients who reside outside of the immediate local areas are not turned away from our TADIC clinic and a young person would be seen and given support then referred onto another more appropriate agency. Further public benefit is offered due to the excellent relationships with other organisations such as local Schools, local general practices and associations supporting young people in the locality.

The aims of the charity are fulfilled by employing doctors, nurses, counsellors, a receptionist, administration team and a operations manager to provide support and advice on a wide range of physical and emotional health and wellbeing issues including contraception and sexual health. Further support for mental and emotional health is provided by our Counselling service which runs from a variety of locations within Eastleigh Borough.

The trustees have regard for the Charity Commission’s guidance on public benefit and our Administrator/Service Support Manager regularly monitors the statistics regarding clients attending the clinics and accessing our counselling serve, to ensure best use is made of the charity’s resources. The management team review the ‘graffiti book’ and ‘evaluation questionnaires’, used for young people’s comments, to ensure the voices of the young people are heard.

The charity adheres to YPWS Safeguarding Policy and Procedures that follow guidance laid out in the Government publication ‘Working Together’ (2015), conjunction with ‘Safeguarding Children’ and ‘Safeguarding Adults’ procedures, protocols and guidelines outlined by the 4 Hampshire/ IOW LSCB ( https://hipsprocedures.org.uk/)

Volunteers

Placement (Counselling) Volunteers are greatly appreciated for the many tasks they perform in the areas of Counselling young people and being ambassadors of YPWS. YPWS have a strict volunteer policy which stipulates that volunteers must be over 18, qualified (or working towards a qualification) in the field of Counselling, and sign paperwork outlining confidentiality and data protection regulations. All volunteers are DBS checked prior to working with our service.

Achievements and performance

The Young People’s Wellbeing Service Ltd, formerly t/a The Teenage Drop-In Centre was first established in September 1995 and registered with the Charity Commission and became a charitable company on 15[th] September 2008.

Up to October 2023 YPWS provided free confidential, sexual health and wellbeing services to local young people, up to the age of 20 for a diverse range of issues experienced by this age group. Please see Appendices below which detail more in-depth statistics for each of our services and activity during 2022-23.

The main Drop-in Centre (TADIC Hedge End), which operated up to October 2023 on Wednesdays 3-6pm from The Hedge End Medical Centre premises, was run by a dedicated team of specialists including, Doctors, Nurses (with contraception and sexual health expertise), as well as an administration team.

The counselling work has continued to grow, and we have recently responded to this by increasing our number of counselling hours. We are proud to be a charity that supports volunteer counsellors and have developed a professional and robust induction and support structure to ensure not only a quality service that puts young people first, but also one that values continuous professional development of its staff. Our service has ensured that processes are implemented to the highest standard and continues to support EYCS counselling staff in their learning and ambitions. We continue to be very proud to have such a strong team of motivated counsellors who work across a number of venues, and that each bring a set of unique skills.

YPWS has always been fortunate to have a strong board of trustees who bring a variety of skills.

YPWS has undertaken work to make sure it is adhering to the latest legislation, and that the confidentiality of our service users is maintained. This has included reviewing all policies related

to data protection, and ensuring we are GDPR compliant. We have also worked to ensure our databases are fit for purpose and increased the efficiency of how we work. In recognition of the need to keep our services up to date, and ensure young people have the right information in a way they frequently access, our mobile friendly websites contain all current YPWS information.

Note from Directors regarding TADIC (Teenage Drop In Service) since October 2023:

The Trustees are sad to inform that from October 2023,TADIC Contraception and sexual health service has been closed due to the withdrawal of our Sexual Health contract with Solent NHS. However, YPWS continues to focus on our counselling service, Eastleigh Youth Counselling, which continues to thrive and operate and deliver counselling support to young people living in the Eastleigh district.

– Eastleigh Youth Counselling service report by Counselling Operations Manager

Eastleigh Youth Counselling Service (EYCS) provides free, confidential counselling support to young people aged 11-19 living in the Eastleigh district and southern parishes. Our mission is to deliver compassionate, professional, and dedicated mental health support tailored to the unique challenges faced by young people. EYCS is committed to promoting the emotional well-being of our youth, supported by a dedicated team of counsellors who are deeply invested in fostering growth and resilience among young people.

Counselling for Young People

EYCS offers an initial triage and assessment service, where young people meet with a trained counsellor for up to 30 minutes to discuss their needs. During this initial session, a counsellor evaluates whether counselling is the most suitable path forward. If it is, a plan for ongoing sessions is established, and the young person is placed on our counselling waiting list. For those for whom counselling may not be appropriate, EYCS provides signposting and referrals to other supportive services. While on the waiting list, young people receive guidance on coping strategies to help manage challenges in the interim.

Counselling Access Points and Support Options

Young people can access EYCS counselling services across several local venues, including Hedge End, Botley, Lowford, Eastleigh, and Chandler’s Ford. In addition to in-person sessions, our counsellors also offer online and telephone counselling, allowing us to reach a broader population.

EYCS has extended its services to five local schools: Hamble School, Deer Park School, Brookfield School, Wyvern College, and Toynbee School, where we provide onsite counselling tailored to the school environment. Our counsellors are dedicated to creating a supportive and accessible space for young people, both within and outside of school settings.

Referral and Session Structure

Referrals to EYCS can come from various sources, including GPs, hospitals, CAMHS, schools, parents, and young people themselves. Referral methods include our website, email, telephone, and post, ensuring a flexible and accessible process. Following the initial assessment, if ongoing counselling is recommended, young people are typically offered six weekly sessions, with the possibility of extending up to twelve sessions based on need and mutual agreement between the counsellor and client.

Family Work Pilot Scheme

EYCS recently launched a Family Work pilot scheme aimed at supporting families experiencing challenges within family dynamics, including difficulties with parent-child relationships and sibling issues. This initiative reflects our commitment to addressing the broader context of young people’s lives and supporting family systems holistically.

Partnerships and Community Support

We would like to extend our sincere gratitude to No Limits and ESPN (Eastleigh Southern Parishes Network) for their invaluable support and funding. Their contributions have significantly strengthened EYCS, allowing us to expand our reach and enhance the services we provide. Our counsellors’ dedication to the young people and families we serve reflects the heart of EYCS and our mission to support the well-being of our community.

For a more in-depth overview of our performance during 2023-24 please see the below appendices A and B

Financial review

During 2023 whilst TADIC was in operation - The principal sources of funding for Young People’s Wellbeing Service Ltd were the Service Level Agreements in place, namely between YPWS, Eastleigh Borough Council, Hedge End Town Council, Solent NHS and Wildern School, for our Eastleigh Youth Counselling service, this was the HYA agreement with No Limits and the Triage service with Eastleigh Southern Parishes Network and counselling provision agreements with local schools. Agreements are reviewed annually.

Expenditure:

The majority of the charity's costs are for staff wages (including administration), services delivered and the use of premises.

We also invest funds in staff training and equipment.

Reserves policy

Funding of healthcare remains unpredictable so we will continue our policy of holding enough funds to cover care for our patients for six months. These funds are aimed to cover the cost for patients currently under treatment or on waiting lists, premises and staff, including redundancy payments. The unrestricted reserves as of March 2024 were £77K, this will cover the policy summarised above and allow for some other costs such as training, staff recruitment

Plans for the Future

YPWS (formerly known as TADIC) have been running sustainably since 1995 and have excellent relationships with commissioners and funding providers. We are currently in a stable position financially, and this has enabled us to re-invest in staff training and increase our counselling hours to reduce waiting lists as much as possible. Sadly, due to withdrawal of our main funder for the Contraception and Sexual Health clinic, The TADIC sexual health Clinic was forced to close in October 2023, young people were signposted to other local Contraception services. This resulted in redundancies of our Tadic admin and clinical team. Meanwhile demand for our counselling service remains high and EYCS continues to thrive and deliver counselling support to local young people. Eastleigh Southern Parishes Network also funded a pilot Family Therapy programme for families under the ESPN remit (registered with ESPN GP surgeries).

Trustees’ responsibilities in relation to the financial statements

Company law requires the trustees to prepare financial statements that give a true and fair view of the state of affairs of the charity as at the end of the financial year and of its incoming resources and application of resources, including income and expenditure, for the financial year. In preparing those financial statements, the trustees should follow best practice and

Select suitable accounting policies and then apply them consistently;
Make judgements and estimates that are reasonable and prudent; and
Prepare the financial statements on the going concern basis unless it is not appropriate to assume the company will continue on that basis.

The trustees are responsible for maintaining proper accounting records which disclose with reasonable accuracy at any time the financial position of the charity and to enable them to ensure that the financial statements comply with the Companies Act 2006. The trustees are also

responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In accordance with company law, as the company’s directors, we certify that:

So far as we are aware, there is no relevant information of which the company’s examiners are unaware; and
As the directors of the company we have taken all the steps that we ought to have taken in order to make ourselves aware of any relevant information and to establish that the charity’s examiners are aware of that information.

Financial Review

Arlington Accountants are acting as our Independent Examiner for year ending 31 March 2024.

This report has been prepared in accordance with the Statement of Recommended Practice: Accounting and Reporting by Charities (issued March 2005) and in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small entities.

The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2024.

The members have not required the charitable company to obtain an audit of its financial statements for the year ended 31 March 2024 in accordance with Section 476 of the Companies Act 2006.

The trustees acknowledge their responsibilities for:(a) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and

(b) preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company.

These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small charitable companies.

Declaration

The trustees declare that they have approved the trustees report above.

Signed :

Name: Kira Day Trustee / Director Date: 4/12/2024

Appendix A - Achievements and performance for TADIC Hedge End Clinic – 6 month report From April 23 to September 23 (closed October 23)

Please see below statistical activity report for the last 6 months of TADIC clinic operational activity. It was with great sadness that Tadic clinic closed its doors on 3 October after 28 years following withdrawal of Solent NHS contract. A signposting poster provided by Solent was put on our website with details of alternative sexual health local services in the area that provided contraception and sexual health for local young people.

Between April and September 2023 - TADIC had 42 Enquires via our TADIC website – Most of these were from Young people chasing up their Test results (following Solent Test kits being put in place from late August/September) and other general enquiries. During this period TADIC gave 357 consultations.

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TADIC Hedge End - 6 Month Activity for period
(APRIL23 - September23)
357 consultations
131
116
104
91
84
61
45
37 38
34
23 24
16 16
10 10 9
3 1 1 0 0 1 1
Numbers
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Above graph highlights reasons for YP coming to the clinic. Demand for the service remained high during this period. Main reason for visits were contraception and advice/STI testing and advice. There were no positive pregnancies recorded at the clinic. During the period - Tadic continued to receive enquiries from older clientele who were desperate to have a coil / coil removal / replacement as they were unable to get this service from their GP in a timely manner. Enquirers out of our remit were signposted to Unit 6 and to the Lets Talkaboutit website

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116 Chlamydia/Gonorrhea Screens
Apr23-Sep23
1%
14%
Negative Chlamydia Screens
Positive Chlamydia/Treatment
Positive Gonorrhea result
85%
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Following implementation of postal STI kits provided by Solent SH from August/September - Tadic was unable to show outcomes/statistics of results (Tadic are not informed of test result). However prior to postal STI kits being implemented TADIC recorded 11 positive chlamydia results (treated at TADIC) and 1 positive Gonnorhea result (patient was signposted to GUM clinic, Tadic kept informed by GUM of attendance).

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TADIC Hedge End (Apr23-Sep23)
Gender
Male
6%
Male
Female
Female
94%
@
TADIC consultations were predominately Female - male consultations are Sexual Health/STI
testing/condoms. We have not included Males accompanying Females as not seen by clinician, or male
enquiriers by email who were signposted to Letstalkaboutit website if unable to come to clinic. There had
been a slight increase in Male footfall from previous quarters
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----- Start of picture text -----
Tadic Hedge End
First visit/Followup (Apr-Sep23)
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First visit
31%
First visit
Followup
Followup
69%
¢
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Above shows YP coming for the first time to the clinic (newly registered) and Followup clients - existing clients who are already registered with the clinic. Followup clients attend for STI tests, pregnancy tests and advice as well as for repeat contraception.

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Tadic - Age Range
of clientele during Apr23-Sep23
84
54 55 52
45
32
23
8
0 2
rTUT
11 YRS 12 YRS 13 YRS 14 YRS 15 YRS 16 YRS 17 YRS 18 YRS 19 YRS 20+ YRS
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Above graphs shows continued attendance from school/college aged clients– majority are 18+years. The U13s attended the clinic for a counselling referral into our Counselling service(EYCS)

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Tadic Hedge End - Postcode data - Apr-Sep23
Portsmouth/Gosport
Winchester district (SO32) 6%
7%
Eastleigh town/Chandlers
Ford
1%
Bursledon/Pilands…
Hedge End
50%
Sarisbury/Netley/Hamble/L'heath
4%
Soton West
(SO14,SO15,SO16,nf)
4%
Woolston/Sholing/Weston/
Thornhill (SO19)
9%
2 Botley West End
6% 8%
Above Graph highlights postcode data, which show a majority of clients are local (Hedge End, West End
and Botley areas). However clients from further afield did frequent the clinic. Some of these clients had
reported being unable to access their GPs for a contraception appointment in a timely manner and/or
being signposted to TADIC. There has been a drop from Eastleigh town/Chandlers Ford area following
awareness of Unit 6 in Eastleigh (Solent Clinic)
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Appendix B - Achievements and performance Eastleigh Youth Counselling Service (EYCS) April2023 to March 2024

Our counselling service, Eastleigh Youth Counselling continues to thrive and remains in high demand. EYCS offer free 1-2-1 counselling support to young people aged 11-19 years living in the Eastleigh District and southern parishes.

Below summarises Statistical activity information on our counselling service during the period April 2023 and March 24

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Numbers of Young people accessing counselling service
over last 6 years
900
801
764
478
396
319
2023-24 2022-23 2021-22 2020-21 2019-21 2018-19
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Above shows a growing demand for our counselling services over the last 6 years

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----- Start of picture text -----
Gender of client on EYCS List
Apr23-Mar24
2% 1%
Unsure
34% Female
Male
63%
Transgender
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----- Start of picture text -----
Age range clients accessing Counselling list
Apr23-Mar24
176
156 154
143
101
88
56
25
bila.
11YRS 12YRS 13YRS 14YRS 15YRS 16YRS 17YRS 18/19YRS
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SO32 EYCS Postcode Data Apr23-Mar24
5%
PO
2%
SO50
SO50
192 36% SO53
SO30
SO31
PO
SO30 SO32
SO53
21%
14%
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Above shows Postcode data of EYCS clients – mainly Eastleigh District and HEWEB areas

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Eastleigh Youth Counselling - Presenting issues
(Apr23-Mar24)
ANXIETY 594
SUICIDAL FEELINGS 104
BEREAVEMENT/LOSS 93
ANGER 198
SELF DESTRUCTIVE BEHAVIOUR 52
SAFEGUARDING/SAFETY 7
LOW SELF ESTEEM 193
SELF HARM 184
EATING / BODY IMAGE 63
LOW MOOD / DEPRESSION 443
FAMILY/RELATIONSHIPS 404
0 100 200 300 400 500 600 700
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Above highlights Anxiety, Low mood and Family/relationships as main presentation factors

Eastleigh Youth Counselling clients - Contextual Factors Apr23-Mar24

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GENDER IDENTITY 12
ARMED FORCES HOUSEHOLD 7
ISSUES WITH EDUCATION 166
ADHD 92
AUTISM SPECTRUM CONDITION 151
BULLYING 145
CARE LEAVER 6
CURRENT CHILD PROTECTION PLAN 10
DEEMED CHILD IN NEED 17
DISCRIMINATION 11
DRUGS/ALCHOHOL 40
DYSLEXIA/DYSPRAXIA 50
EARLY HEALTH HUB 11
EDUCATIONAL HEALTH PLAN 46
EXPLOITATION/ABUSE 83
HOUSING/HOMELESSNESS 4
LONG TERM ILLNESS 62
LOOKED AFTER CHILD 25
NEGLECT 27
PHYSICAL DISABILITY 9
POVERTY 19
PREGNANCY/PARENTING 2
SENSORY IMPAIRMENT 24
YOUNG CARER 66
0 20 40 60 80 100 120 140 160 180
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Graph show that EYCS are seeing more YP with ASC, ADHD and issues with Education (not attending school due to their anxieties, or issues with education)

EYCS Referral Analysis (main) - Apr23-Mar24

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----- Start of picture text -----
320
312
163
45 33 30
ol on
oo
““ ra‘ S = Ss ee)
&
Graph below show other Agencies
EYCS Referral Analysis - other agencies
Apr23-Mar24
8 8 8
:
7
-
—— aa a
3
2
1 1
HOSPITAL YOT EARLY HELP PAEDIATRICS VOLUNTARY TROUBLED SCHOOL OTHER
HUB SECTOR FAMILIES NURSING
TEAM
Series1
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Graph Below shows a small representation of YP core scores (EYCS measurement tool to track progress) taken from clients who completed their counselling sessions during Apr-Mar24. Over 90% of scores taken from EYCS Clients show improvement in EYCS Clients overall Mental/Emotional health. The charts below show First and final scores - The aim is to lower the YP Core score by the end of the clients counselling program

Some EYCS completed YP Core scores during (Apr23-Mar24)

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38
33
31 31313131
30 30 30
29 29 29
28 28 28 28 28
26 26 26
25 2525 25
23
22 22
21 21 21
20 20 20 2020
19 19 19 19 19
18 18 18 18
17 17
16 16
15 15
14 14 14 14 14 14
13 13
12
11 11
10
9 9 9 9
8 8
7
6
5 5
4 4
3
2 1 [3] 2
1 2 3 4 5 6 7 8 9 1011121314151617181920212223242526272829303132333435363738394041
First Score Last Score:
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Feedback from Young people and parents who accessed the service during April 23 -March 24 via Texts, cards and emails about the EYCS Counselling service:

Text From parent following daughter receiving online counselling from EYCS: “Just to say my daughter seems to be benefitting from these sessions. Looks forward to them, seems happier in herself and is talking to me more. Thank you !”

Following assessment appointment for YP – text from Parent after advising that YP now on our counselling waiting list:

“Thank you ever so much EYCS – you total STAR – you’ve no idea how much you help children like my daughter xx”

From parent following text confirming YP on EYCS counselling waiting list following assessment appointment:

“Thank you for the update Kim. I really am very impressed with the service provided so far and grateful for the time being given to my daughter. I hope all the team have a great weekend and look forward to hearing from you when it comes time to schedule her sessions”

From parent of child being seen by our counsellor :

“I wanted to pass on some positive feedback about my daughter’s counsellor, my daughter felt an instant warmth and connection with her counsellor – I met her briefly and the kindness in her eyes I just knew my daughter would so happy with her, so please may you kindly pass this onto the lovely counsellor for us please. Thank you”

Text from parent sent to Admin Hub (who send reminders etc):

“Thank you Kim – you’ve been so proactive, informative and always kept us in the loop with every update, reminder etc – that’s been invaluable, especially as you deal with anxious children who need to know the wheres and hows etc – so a credit to you for that Kim”

Text from parent when informing them that Child could have 2 more extra sessions: “Thank you EYCS for all that you have done and continue to do for all these children … you are their hope, thank you so much from the bottom of my heart”

From parent of YP who wanted advice regarding YP mental health and was signposted to relevant service/given coping tools :

“Thank you EYCS, huge thanks again to you and your counsellors for the support that you provided us and provide to the community; have a great weekend!”

Text from parent : Thanks for the reminder Kim, its going to be the last one on 25/7 and we are so gutted and so sad … Debs has been so so amazing for Ava … and me too …. Thank you for all that you do

Email following on from Assessment and receiving coping strategies/resources from Assessor (which is sent to clients email whilst waiting on waiting list):

Thank you so much for this, my daughter said as we walked out I really hope I have her she’s nice I feel it’s going to make a difference already thank you

Text from parent when sending appointment reminder : “Thanks Kim , my son did say to me on the way home following his first session, that was the best conversation of his life on the way home and I am just so happy for him, a big thanks for EYCS Counsellor on his first session”

Text from Parent of son attending counselling sessions : “I just want to say a big thanks to your Counsellor Assessor, without that initial chat in July my son might not have carried on and I am so pleased he has!”

Following initial assessment (from parent to counsellor) : “Good afternoon

Thank you very much for your email and the time spent with Tino, he did say it was useful and helpful, which is a bonus as he was quite sceptical about the meeting, and had said he'd find it difficult talking to a stranger, but he said it went well!

Appreciate the recommendation of the counselling sessions and will look out for those. Thank you also for the attachments which will be of great help”

From parent emailing counsellor following completion of sessions online:

“Simon (her dad) and I would like to say a massive thank you to you for taking the time to talk to S as we feel the sessions have really helped and we can definitely see our little girl coming back. Although S has said the last couple of weeks she wasn't sure the sessions were helping, we have just talked it through while doing your form and she has thought back to how she felt before she started and has just said 'actually mum your right they really have helped haven't they'.

A massive thank you again for the support you have given S* we will be forever grateful to you”.

From parent following move to Wales and daughter been seen by EYCS counsellor in November 23: “Hi Im hoping you can help. My daughter had counselling with you guys a while back and she was doing very well until Christmas but is now struggling again. Im looking to get her long term private counselling but I was wondering what counselling style your Counsellor used? Your counsellor made EXCELLENT progress with CB and we as a family would like to be able to find someone in here in WALES who is so effective. Again thank you from us for making a difference and changing my daughters mind about asking for help and support.”

Hi EYCS, How do we go about booking your counsellor again in the future for our son, as he really enjoyed those sessions? Thank you for making a difference

REGISTERtI D CO[ANy NUMBER: 03975948 (England 2nd Wules) 1iEGISTIRI CHARITY NUMBER: 1125891 ort of the Trustees an Una diled Financilll ts ror the Year Endcd 31 M ou Well iceL ArlinEtoa AccouDtsuts Limited First Floor. Lulwonh Close, Cl)andlers fiord Southampton. S053 3TL

Youn Peo le's Wellbeill Service Ltd. Conlents of tlie Financial Statements for the ye Ended 31 March 2024 Page Report of the Thiste& Jndep¢nd¢Dt Ex8minePs Report Statement of Fingncial Activities Balance Shect Notes to the Financial Statements 6 to 13 Dcrailcd Statem¢nt of Financial Activities 14 to 15

Youn le's Wellbein Service Ltd. ort ofthe Trustees forthe Year Ended 31 March 2024 The trustees who are also directors of thc charity for the putposes of the Companies Act 20069 present their report with the financial ststements of the charlty for the year ended 31 March 2024. Tb¢ trustees have adopted the provisions of Accounting and Reporting byCbariti¢s: Stat¢m¢nÈ ofIiecommendedPractice applicobleto¢haTities preparing their accounts inaccordance with th¢ FiDon¢ial Reporting Stand8rd applicable in the UK alld Republic of Ireland IFRS 102) (effective I Sanuary 2019). STRucfuRE, GOVERNANCE AND MANAGEMENT Coverning document The ¢baTity is controlled by its goveming documenl a deed oftntsc and CODstitute8 a limited company. limited by guaraDt¢e, as defined by the CompgDies Act 2006. REFEREI NCE AND ADMf£qIsTRATIVE DETAILS Registered Company Dumber 03975948 (Englllnd and Wlll) Registered Charity number 1125891 Regtster¢d office 28 LowerNortham Road Hedge End SOLrrHAMPTON Hampshire S030 4FQ Trustees Reverend l E L Alexander Bathroom & Kll¢hen Tnstlln (Sole Trnd¢r)- esi8ned 0210612023) KeursLey Retired C & SH Nurse Jennifer SwaD- School Te8cher- (Resigned 0210612023) Kira Day- Operations ManaEer Dr Samuel Heal, GP- (Appointed 216r2023) IndepeDdent Examiner Mr Andrciv Gaete ACCA Arjington Accoiinlant5 Limited First Floor. Secure House. Lulworth Close, Chandlers Ford, Hampshire, S053 3TL This ieport has been ppared in accoTdance with the special provisions of Part 15 of the Companies Act 2006 lalIti to small companies. Approved by order of the board of trustees on.................................. . aDd BigDed on its behulf by.. Kira Day- T Page I

tnde Youn endent Examinels Re ort to the TTUStees of Peo le's Wellbein Service Ltd. JndepcJdeDt uaminer's report to th¢ trustees of Young People's Wellbcing Service Ltd. {'the Company,) I report to Ihe charity tDJ5t¢es oll my examination of the a¢counls of the Company for the yeAr ended 31 March 20 Responsibilities and bAsl$ of r¢port As the charity's trustees of the Company (and also its directots for the purposes of Company law) you are responsible for the preparation of the accounts in aecordallcewith the requirements of the Companies Act 2006 ('th¢2006 Ac¢). Having satisfjed myself that thc accounts of the Company are not requir¢d to be audited ullder Part 16 of the 2006 Act and are eligible for iadependent examination, I report in respect of my examiAation of your cbatity5 accounts a3 Caled ovtvllder section 145 of the Charities Act 2011 ('the 2011 Act,). In cljI8 out D]y eXlltninatioTh I have Followed the Directions giv¢n by the Clwity Coramission under section 145(5) (b) ofthe 2011 ACL Independent examiner's 51atement I have completed my examination. I confimi that no matters have come to my atlention in connection with the examination givillg u]¢ cause to believe: accollnting records wetc not kept in respect of the Company as Trquirnd by section 386 of the 2006 A¢tr, or the oocounts do not accord with those records. or the accouDts do not comply with the a¢cow]ting requiretnents of section 396 of the 2006 Act other thwn any requirement tknat the accounts give a true and fair view which is not a matter consldered as part of an indEp¢nden¢ examination. or the accounts hav¢ not beon pr¢parcd in accordance with the metliods and prAnciples of the Statement of R¢commend¢d Prnctice For accounling aJ)d reporting by ¢hariiics (applicable to charities preparing their accounts in a¢cordan¢owith the Financial Reportin&y Standard applicable in the UK andRepublicoflreland (FRS 102)). I liave no concerns and have come across T>0 other matters in connection with the examination to which attention should be drawn in this report in wder to en8ble a proFerunderstsnding of the accounts to be reached. MrAJLdrcw Gaetc ACCA linston Accountants LAmiled First Floor. Secwe Hou Lulworth Close. Chandlers Ford amp5hire, S053 3TL Page 2

Youn Peo le's Wellbein Service Ltd. Statement of Fimancial Activities forthe Year Ended 31 March 2024 2024 Total fidS 2023 Total fiu]ds UeStil¢ted Restricted fund fid Notes LNcorE AND EI NDOWMEwfs FROM Donations and legacies 1,461 60,736 62.197 52.475 Charitable adiviti Soleot NHS Trnst Wildern School Hcdg¢ End Town Council BRsileigh Borougli Council cfadidHype) ToyllbEe Scbool Wyvern Collage Brookficld School Botiey Parish Council Hampshire County Council Hcdge Blld Medical Centr¢ Easileigh Southern Parishes 9.042 2.340 2,750 4,125 1,800 1,800 3,000 9.042 2.340 2,750 4.125 1.800 1,800 3,000 15500 2500 5,500 5,500 2,400 1.800 3,000 800 4,030 975 11.340 2.000 75 20,480 1000 75 20,480 Educational Services Investnwit income 535 535 107 Other income Total 3.610 53,018 3.610 113.754 li 105,938 60,736 ExPENDuRE ON Cbtsritkblt activities Charitabl¢ Activitie5 Dona*d Services 55,577 48.316 103,893 101217 Totol 55,577 48.316 103,893 KOl,217 NET llYCOMFJ<EXFENDITURE) (2.559) 12.420 9,861 4,721 IiEcof4CILIATION OF FUNDS Total funds brought forward 49.692 17.223 66915 61194 TOTAL FUNDS CAiiRtED FORWAiU) 47,133 29,643 76,776 66.915 The notes forni part of these financial statements Page 3

Youn le's Wellbein Service Ltd. Balance Sheet l March 2024 2024 Total funds 2023 Total fimds Unrestricted R¢stricted fifftd fid Notes FIXED ASSETS Tallgible assets io CURREIYT ASSETS Stocks Debto Cash a(bw]k li l2 100 4,203 69,528 loo E5,423 69.528 100 14,956 56.827 l1220 72,378 11,220 85.051 71.883 CREDrroRS Amounts falliDs due within ooe ye8r 13 (3,038) (5,237) (&2751 (4,968) NET CiIIiREI NT ASSETS 69J40 5.983 76,776 66,915 TOTAL ASSETS LESS cifRREi LIABILITIES 69,340 5983 76.776 66,915 NKT ASSETS 69J40 8,983 76.776 66.915 FUNDS Unrestri¢ted fimd$ iLstriLtcd fvnds 14 47,133 29,643 58,323 8,592 TOTAL FUNDS 76,776 66,915 The Cbaritsble company is entiued to exemption from audit under Section 477 ofthe Companies Act 2006 for the year ended 31 March 2024. The members have not required the company to obtsin an audit of its financial statements for the yearended 31 March 2024 in a¢cor(lance with Section 476 of the Companies Act 2006. The trustees acknowledge their respoDsibilities for (a) ensuring that the charitable comp8tLy keeps accounting tecord5 that comply with Sections 386 and 387 of the Companies Act 2006 and preparing fioaDcial stateellts which give a true and fair view of the state of affairs of the charitable company as at the end of ea¢h financial yearand of its surplus or deficit for each financial year in accordarfce with the requirements of SeGtions 394 and 395 and which otherwlse comply with the requirem¢nts of the Companies Act 2006 Telating to financial staternen& so far as applicable to the ¢haritabl¢ company. (b) The notes forni part of these financial statements Page 4 continued...

Youll Peo le's Wellbein Service Ltd. Balance Sheet- continued 31 March 2024 Thesc financial stat¢m¢nts have beeuprepared in accordance ivith the provisions appIicable to charilable companie5 5ubj¢ot to the small companies Tegime. The finaucial Statents were apptoved by the Board of Trnst¢C6 and authorised for issue on ...... and were signed on its behalf by: The notes forn] part of these financial statements Page 5

Youn Peo le's Wellbein Service Ltd. otes to the Financial Statements orthe YearEnded 31 March 2024 ACCOUNTING POLICIES Basis of prep4riTrE the finftncial Slatemonts The financial statements of thecharitable conlpany. which is apublic bellefit entity underFRS 102. bave beenpreped in accordance with the Charities SORP (FRS 102) 'A¢¢ounting and Reporting by Charities: Statement of Recommended Prdcllce applicablc to charities Preparin their accounts in accordance with th¢ Financlal Reporting Siandard applicable in the UK and Republic of Ireland IFRS 102) (effective l January 2019),. Financial R¢porting Slandard 102'The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the Companies Act 2006. The financial statements havebeen prepared ullderthehistorieal cost convontion, Income AIL incom¢ is reCOlSed in the Statement of Financlal Activitie5 once the charity bas elltitlement to the funds, it ts pmbable thal lh¥ illGQm¢ WIIL be received and aOUnt can bc me8surcd reliably. Expendituyo Liabilities are recognised as expenditure as soon as there is a legal or con8tsu¢tive ObgatiOn committing the charity to that expcnditur4 it is probi( ble that a transfer of economi¢ benefits will be required in settlement and the amount of the obligalioll can be measured reliably. Expendi(ure AS accounted for on an accruals basis and bas beell classified under headings that aggregate all wst related to the category. Wher¢ costs Cannot be dTrectly attrlbuted to particular headings they have been allocated to activities on a basis consistent wilh the use of resources. Tngible red 21sets DBpreciation is pwvided at the following annual rntes in order to write off eacb asset OV¢F its estimated useful life. Fixtures aud fiiiin Coffiputer equipment 250h on Cost 330A on cost Stocks A minimal level of medical supplies are held as stock. The medical supplies are donaied and the value ha$ been estin)ated based on current market value. Taxatlon The chaiity AS exempt from corporation tsx on its Charitable activities. Fund a¢ntIng Unresltieted funds cao be used ID 8ccordanc¢ with thc ¢baTitablo objective5 at the disction of th¢ trustees. Reslricted ndS Can only be used forparticular restricted puose$ ivithin the objects of the charity. R¢strictio arise ivhen specified bythe donor orwhcn funds are raised forparticularrestricted purpos explanation of the nature aDd purpose of each fjjlld is included in the notes to the financial statcments. Pellsion costs and other p05t-Tctiremcnt btnefits The clmritable company operates a dEfmcd Con1nUti0n pension scheme. Contribution5 payable to the char2table company'spension scheme are ¢harged to the Staternentof Financtal Acllvities itL theperiod to which they relat DonAted servlce5 Preniises are regularly provided free of charge and below commercial rates. These donatcd services have be7 valued in the account5 at comlllercial rates. Page 6 continued...

Youn Peo le's Wellbein Service Ltd. Notes to the Financial Statements- coniinued for the Year Ended 31 March 2024 DONATIONS AND LEGACIES 2024 2023 Donations 1.461 60.736 5,750 387 52,088 11.500 Donaled s¢rvices and facilities 67.947 69375 Grnnts Tcceived. included in the above, are as follows: 2024 2023 No Limits (South) Limited - CCG CouDselling Sorvices Eastlcigh Southern Parishes Eastleigl) And Winohester Cast 60,726 45.923 5,895 270 60,726 52.088 INVESTMEwf INCOMK 2024 2023 Deposit account inlert$l 535 107 INCOMCI FROM CHARITABLE ACTivrrtEs 2024 2023 Aciivity Solent NHS Tn1 Wildern Scbool Toymbee School Wyvern Collage Hedge End Towa Council Eastletgh Borough Council cfadi¢lHype) Brookfield School Bolley Pllrish Council Hampshire Couuly Counci] Hedge End Medical C¢ntsr Ea&tleigli Southern Parishe5 Network v10$ Servtce Level A8reement Service Level Agreement Service Level Agreement Service Level Agreement Service L¢vel Agreement Service Level AgTeem¢nt Servicc Lcvel Agtecmcnt Service Level Agreement Servicc Level Agreement Servi¢e Level Agreemeut Service LEvel Agreemelll Education Stssioll 9,042 2,340 1,800 1.800 2,7SO 4.125 3,000 15,500 2500 1400 1,800 5.500 5500 3.000 800 4,030 975 11.340 2,000 20.480 47.412 52,356 Page 7 continued...

le's Wellbein Service Ltd. Notes to the Financial Statem¢nts- continued for the Year Ended 31 March 2024 CHARITABLE ACTIVITIES COSTS Support costs Cbaritabl¢ Activities Donated Services 55,577 48,316 103,893 ET INCOMIZI(EXPENDITURC) Wet incornel(¢xpenditsre) is statd afler charginty(credItin', 2024 2023 D¢preciotioo- owned assets TRUSTEES, REMUNERATION AND BENEFITS Thern were no ttU5teel remuneration or other ben6fits for tlie year ended 31 March 2024 nor for the y¢ar endpd 31 Marcb 2023 Trustees, oxpenses ThcTr were no 1TllSter5' cxpenses paid for year ended 31 March 2024 nor for the year ended 31 Marcb 2023. STAFF COSTS 2024 2023 Wuge5 and s813rie8 Other pension costs 34,170 461 31.895 355 34.631 32,250 The avernge monlhly number of employees during the yellr was &% follow& 2024 2023 Nurses and medical slaff Administrative stAff No employ¢es received ern01Ments in excess of £60,000. Page 8 continued...

Youn le's Wellbein ServAce Lt(L Notes to the Financial Statements- coniinued for the Year Ended 3 March 2024 io. TANGtBLE FiXED ASSETS Fixtures Computer equipment fittings Totsls COST At l April 2023 Additions 3,101 5.823 At31 March 2024 2,722 3,101 5,823 DEPRECIA"llON At l April 2023 Charge for year 3.101 5.823 At31 March 2023 3,101 5.823 NET BOOK VALUE At 31 March2024 At 31 March 2023 ii. srocKS 2024 2023 Stocks 100 loo 12. DEBTORS: AMOUNTS FALLNG DUE WTfiThN ONE YEAR 2024 2023 Olher d¢btors Prepaytnents 13.970 1.452 13.504 1,452 15.422 14.956 Page 9 contiDu¢d...

Youn le's Wellbei Service Ltd. Notes to the Financial Ststements- coniinued for the Yea Ended 31 March 2024 13. CREDffORS: AMOUNTS FALLING DIIE WITHIN ONE YEAR 2024 2023 Trade cr¢ditors SociaI s¢curity and othw tsxes Other crcditors Accrued expenses 5.238 3,546 1.034 600 822 600 6.872 4.968 Page 10 continued...

Youn Peo le's Wellbein Service Ltd. Notes to the Financial Statements- continued for the Year Ended 31 March 2024 Is. RELATED PARTY DISCLOSURES There were no reEated party transactioDS for tbe year ended 31 Mawh 2024. Page 11

Youn Peo le's Wellbein Service Ltd. Detailed Statement of Financial Activiti for the Year Ended 31 March 2024 2024 2023 INCOME AND ENDOWMENTS Donatlons Itgatios Donations 1.461 60,736 5,750 387 Donated services and fa¢iliti¢6 11500 67.947 63.975 Investment income D¢posit accounl iDlesest 535 107 Cbaritsble aCtitieS ServTce Level A8reement Education Session 51,022 53,345 51,022 53,356 Tolal incornlng resources 119,504 117.438 EXPENDITUR Supprlrt COSt$ Fintsnce Bank cbarges 152 88 Other Wages Employer Pension Conibns Rent- Donttled Bervi¢e$ Insurnnce Compulcr equip and consumable5 Telephone Poslage and Stationery Sundries Ind¢p¢ndent exorniners fee Counsellor Indemnity Insuranc¢ Payroll Support 34,170 461 6,199 501 675 140 114 467 600 123 147 31.895 355 11,920 2,371 556 428 143 259 600 305 185 Callied forward 43,749 49.105 This pagc d0¢5 not form part of the statutory fmancial statements Page 12

YOUD le's Wellbein Service Ltd. Detailed Stat ment ofFinallcAal Activities for the Year Ended 31 March 2024 2024 2023 Other Brought fonvatd Website DBS checks Training 43,749 212 158 59 49.105 240 24 3.456 Jmvoiced services Couuelloi Room hite Counsellor Supervlsion fees 47.835 11,399 6231 44651 10,907 4J34 Total r¢sour¢es CApded 109.643 112.717 Net Ineomtl(expeNdiÉure> 9,861 4.721 This page does not forni part of the statutory fjnancial ststements Page 13