THURROCK OPEN DOOR
DIRECTORS. AND TRUSTEES,
REPORT AND ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 2024
Charlty number= 11254T7
Company number: 5670567

THURROCK OPEN DOOR
(A company limited by guaranlee)
CONTENTS
Page
Directors, and Trusiees, Report
3-16
Audltor's Report
17-20
Statement ol Flnanclal Actlvltles
21
Balance Sheet
22
Notes to the Accounts
23- 35
Page 2 of 35

THURROCK OPEN DOOR
(A company Ilmlted by guaranlee)
REFERENCE AND ADMINISTRATIVE DETAILS
Charliy number: 1125477
Company number.. 5670567
Dlrectors l Trustees
M Fall- Chair
J Hayes-- Vic6 Ghair
T Fish
J Jeff8rs-Daley
A Porter (appointed 0410912023)
Company Secretary: M Fall
Senlor Management: M J Kelly - Chief Executrve Otlicer
Reglstered and Prlnclpal Offlce:
16B Orsett Road, Grays, Essex, RM17 5DL
Audltors:
Clemence Hoar Cummings, Riverside House, 1-5 Como Street, Romford, RM7 7DN
Bankers
The Co-operative Bank Plc, PO Box 250, Skelmersdale. WN8 6WT
CAF Bank Ltd, 25 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4JQ
CCLA Inveslmont Management Lld, 80 Cheapstde, London, EC2V 6DZ
Page 3 of 35

THURROCK OPEN DOOR
(A company limlted by guarantee)
AEPORT OFTHE TRUSTEES
The trustees are pleased to present their annual directors. report together with the financial
statements ol the charity for the year ended 31 March 2024, which are also prepared to meet
the requirements for a directors. report and for Companies Act purposes.
The financial statements Comply with the Charities Act 2011, the Companies Acl 2006, the
Momorandum and Arlicles of Association. and Accounting and Reporting by Charities:
Statement of Recommended Practice applicable to charilies preparing iheir accounts in
accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland
(FRS 102) effeclive 1 January 2019.
OUR PURPOSE AND ACTIVITIES
The objects of the charity as sel out in the company memorandum of association are:
CHARITABLE OBJECTS
The Charity's objects ('Ihe objects") aro io promote the advancement of eduoalion by promoling
the mental, physical, social and economic wellbeing of young people and vulnerable adulls.
Providing information, advice, advocacy, counselling arKJ support services.
Misslon
16men
Open Door works with young people and vulnerable adults to help them realise their
aspiralions and address any bamers thal may slop them Irom achleving their full potential.
This is achieved by:
Providing a range of free help and support services that help people to Ilve healthy,
sale and happy lives.
To mako fully accessible the information and support that enable people to make
informed decisions.
To help tackle injustice and inequality by addressing issues which may prevent people
from gaining access to opportunities.
Open Door is commitled to providing high qualFly, arpropriate and valued services. As an
organisation, we recognise the need to constantly develop and be open to leam, from Ihe people
we work with. each other and the environments we operate wÉihin. We welcome the views of all,
both positive and negative, to help develop arKI improve the organisation and the seNices w8
provide.
Page 4 of 35

THURROCK OPEN DOOR
(A company Ilmiied by guarantee)
CHARITABLE OBJECTIVES
continued
The values whlch underpin Open Door are=
• To put our customers. needs first and ensure our delivery is always based on them and nol
on what is convenient for us.
• Justice, lairness and equality for all.
Challenge prejudice.
Valuing and recognising diversity bolh within the organisation as well as oulside.
Professionalism - how we work with each other as well as outside agencies and clients.
Respect for service users as well as each other.
Reliable and responsible - to manage our time effectively.
Being honest. open and clear with each other arKI our service users.
•Flexibility to ensure our service users receive Ihe besl possible service and the
organisation conlinues lo succeed.
• Being able to challenge each other aFpropriately.
To valuo each other and the ¢ontribulions we can mako.
Fairness and consistency - following policies and procedures equally across all parts of the
organisation.
Encouraging and supportive - helping each other in order that individuals and services are
able to succeed.
• To lead by example.
To empower our service users and help develop their independence.
STRATEGIC FRAMEWORK: INDEPENDENCE
Open Door works with children, young people, vulnerable adults and families to help them
realise their aspirations and address any barriers that may stop them from achieving their full
potential.
Open Door provides a number of services to achieve this aim but operatas them with a
commitmenl to service users developing independence.
Open Door provid9s a range of needed and valued ServI￿S that help people. It is committed
to providing those in ways which encourage and build service users, skills and social capital.
There is however a fine line between helping people and doing for them. In the past there has
been a tendency for many charilies and the state to create dependency from service users on
our help. Whilst this has helped address immediate problems it has also developed as an over
reliance on ever reducing resour￿$ and often been detrimental lo Ihe long-lerm well-being of
those accessing help.
Page 5 of 35

THURROCK OPEN DOOR
(A company limited by guaranlee)
As an organisation Open Door believes Ihat through allowing people to become dependent
on our help and support we ultimately disempower Ihem. taking away their control over
situations and their ability to make decisions for themselves. This can have a negative impacl
on self-esteem, on confidence and it increases vulnerability.
By supporting people to make inf0m￿d decisions. providing tailored and tapering support we
can help our service users to build their skills and social caprtal for the future. This means that
many of our interventions are time limited with a tapering of the service as we propare tho
individual lo move forward with new skills and resources that enable Ihem to address recurrent
and future issues with less inlervenlion.
This is not only in the best interests of our service users but is also resource responsible.
Allowing many more people to receive help, as resources become available lo others.
THE ROLE AND CONTRIBUTION OF VOLUNTEERS
Open Door recognises the essential role volunleers play within the organisation. They
conlribute across the organisation delivering face lo face support to our service users,
providing general organisalion support and providing govornance in the role of Trustees.
During the course of this year 25 people gave their time froely to the work of the organisation.
All volunteers are required io pass an enhanced DBS check and provide three references
before taking on Ihe role.
Volunteers receive a full induction and training which includes Safeguarding, Health & Saf&iy,
Conlidentiality, Equality arKI Diversity. Further training is based on individual role requiremenl.
ACHIEVEMENTS AND PERFORMANCE
The past year has been challenging wilh Open Door resp)nding lo many needs that were first
identified during the Covid PandemiG with little new or continued funding available to meet
these.
Open Door has provided services and projects in direct response to local need in line with its
objectives, helping 4,176 people during this year. Open Door has also continued10 delivor Ihe
very successful Family Support Service funded from Open Door roserves.
As a Charilable oroanisation we have a commilmenl to providing value for monoy and
recognising our social value. Which includes a commilmenl to reducing our impacl on the
environment, sustainable use of resources. encouraging local employmenl and helping reduce
demand on statutory services . such as health.
Open Door has a continued commilmenl lo quality but has ceased the accreditation to ISO
9001 due to increasing costs. Whilst no longer seeking accredilalion the organisation remains
committed to tho principles and systems of the IS09001 standard. It is anticipated Open Door
will gxplore other quality accreditations which will enhance the organisation's systems and
processes.
The main activities and achievements undertaken by the charily during the year were:
Page 6 of 35

THURROCK OPEN DOOR
{A company Ilmlted by guarantee)
YPLA
Young people in care are amongst the most vulnerable groups in society. They may have
been subjected to abuse. rejeclion an(Vor neglecl. Research shows that their life chances are
significantly lower than Ihosa of their peers who have not experienced the care system,
YPLA is a project for young people who are or have been looked after by Thurrock Social
Care. The project offers free, confidential help and advice to children and young people who
either live in foster homes, residonlial homes or are on a care order. Tho service also helps
those who have recently left Iho care system. The project is independent of Social SeNices.
Expecled Ouicomes
Young people will feel supported. listened lo and respected.
Young people feel part of the decision making process and understand the decisions
taken.
Young people are more confident and leel more able lo raise their concerns.
More aware of Iheir rights and are able lo manage their expeclalions.
Improve their personal situation.
Outputs
Number of young people being supported by the project.
Number ol individual advocacy issues addressed.
Number of assisted complaints made.
The service has five elements:
Advocacy helps ensure young people who are looked afler are listened to and heard. They
are encouraged and supported lo aclivoly cngage in decisions concerning their future and
wellboing. It supports them at meetings such as reviews, school meetings. court appaarances,
solicitor's appointments etc. The service also assists young people making complaints or
passing on suggestions to Social Services.
Mentorlng involves trained staff and volunteers from Ihe local community working one to one
with children in care and care leavers al times of transition. Mentors support young pfjoplolo
identify and work towards their personal goals, develop new skills, build conlidence and
recognise and celobrale their achievements.
Independenl Vlsltors are Irained volunteers who offer support lo children whilst they are in
care. They offer independent support to children in care who have little or no ¢oniact with
their immodiate family and support all areas of the child's developmenlal need.
Children In Care Councll originally set up by the local authority lo consull with young people
around policy and stralegy, together wilh gaining valuable leedback about Thurrock Council
services. It was transferred to Open Door in 2013 as a response to the identified need for it to
become independentfrom the local authority. The CICC membership continually changos wilh
approximately 15 young people who regularly meet, they have developed their own support
literature, attended training and have been involved in a number of consultalions with council
officors and elected members. They meet on a monlhly basis as well as run a number of
aclivities through the year.
Page 7 of 35

THURROCK OPEN DOOR
{A company Ilmlted by guaranleè)
Unfortunately despite a loyal an active mombership Thurrock Council tCM)k the decision to
transfer tho project in house and this project ceased beiNJ operated as independent group by
Open Door on 30" August 2023.
Advocacy for Chlldren subjecl lo Child Protec15on Plans
The service supports children and young people who have recently been placed on child
proiection plans by Thurrock Social Care.
The YPLA has continued to meet ils objectives with 1.192 referrals during Ihe year advocacy
cases during the year.
The number of young people working with Independent Visitors has increased Ihis yeat to 21.
This equales to around 6Yo of Thurrock looked after children which is more than dotjble the
National average.
The service employs 3 members of staff with 4 volunteers. The service r8ceives some funding
from Thurrock Council with the majority funded by Charilable Trusts, particularly: BBC
Children In Need.
Inlervenllons
Interventions is a service providing therapeutic support for young people, children and
families, utilising a number of tools including".
Counselling
Anger Managemenl
Cognitive Bohaviour Therapy
Play Therapy
Life Coaching
Solution Focussed Therapy
Therapy through art
The Servi￿ is continually developing its range of Iherapeutic interventions, recognising that
no one technique is suitable for all service users.
The service only employs professionally qualified staff arKI volunteers as well as providing
'final temi placements for counsdlors completing Ihoir practice hours, requiremenl.
The predominant presenting issues this year were-
Anxiety
Lonelinessl Isolation
Family stresses
Relationships
Eating disorders and sell- harm
Trauma
Bullying
Sexuality
Low self esieam
Stress
Bereavemenl
School & Sludy issues
Rejeclion
Anger
Body imago
Social media
Page 8 of 35

THURROCK OPEN DOOR
(A company limited by guarantee)
Whilst these were the initial presenting issues often they were often followed by other equally
importanl problems the service user VRS experiencing.
This year Interventions has delivered 3,442 counselling sessions. In addition to Ihis the service
has been providing weekly counselling sessions for 14 local schools and remote dolivery in
Southend which was funded by Ihe NHS CGGS.
Remote Counselling, originally introduced at the start of the Pandemic in the previous years
and has remained a part of our seNice offering and continues 10 be the service of choice
provided in Southend. This will remain as an alternative for Ihose young people who find attend
physical sessions difficult.
During the year the service has employed 4 paid members of staff and the services of 4
volunteers with further supported sessional Workers. With the increased demands we
increased sessional workers and hours available during the year. All staff, volunteers and
placements are fully supported with ly)th indivKlual and group theiapeulic suporvision.
This service was fortunale to receive funding from BBC Children In Need, and Thurrock CCG,
Southend & Mid Essex CCG (now the ICB).
Menlorln
Thurrock
Thurrock Mentoring and Coaching project is commissioned by Thurrock Council. Young
people are referred through Social Care. The contract lor Ihe service now requires mentoring
to only be delivered by irained paid staff and volunteers are no longer able lo support this
contract. Mentors meet on a regular basis wilh young people. Mentoring is an outcome
focussed way of helping young people. It helps Ihem identify their goals and ambitions and
works with them to develop realistic plans to achieve these. 11 ofters the continued
encouragement to develop new skills, challenge existing assumplions and aitiludes, to
celebrate success and to address any personal barriers that may bo stopping them from
succeeding. Mentoring and coaching provides the opportunily for young people to think about
their options. progress and succeed, building confidence and self-esteem along the way.
Mentoring was provided for over 200 young people wilh very posilive feedback from bolh
young people and referrers about Ihe posilive changes young people have experienced.
Referrals far exceed capacity resulting in a waiting list. Initially remote menloring was provided
but due lo additional pressures Irom commissioners the service was required to return to
socially distanced lace lo face contacl as soon as the young person and their family would
allow. Due to isolation and limited activity the mentoring was enhanced with additional weekly
contact throughout thg year.
Tho sarvice employed 4 members ol paid staff and 4 sessional workers.
HASS
This service has been funded by a grant from The Big Lottery since Seplember 2017. The
service provides help and support for people regarding housing and homelessness includino
help with welfare benefits, accgss to accommodation and settling inlo a new tenancy.
The Service provides support with:
Page 9 of 35

THURROCK OPEN DOOR
(A company Ilmlted by guarantee)
w8lfare benefits
budgeting
paying bills & debt
poverty issues
accessing olher support such as food banks
securing accommodaiion in the private sector
housing applications
setting up a new home
registering with doctors, schools etc
helping to maintain a tenancy
advocacy. medialion and conflict resolution
Rent Deposlt Scheme - Deposits are funded by Thurrod( Council enabling Open Door to
provide a number of un-repayable rent deposits io help secure accommodation in the Private
Lel sector for local people who would otherwise be homeless.
Over the past year 4,004 support sessions were held in addition lo this weekly check-in
sessions look place. The service supported 1,855 people and secured accommodation for 56
people.
The service employed 4 members of staff.
This service is funded by the National Loltery.
SIP- Soclal Isolalion
ec
Social isolation amongst young people is increasingly recognised as contributing to monial
health issues and is often a significant faclor in radicalisalion and gang recruilment.
The SIP project aims to reduce Ihe social isolation of care leavers and help them develop
independent living skills. Open Door has recognised for some timo that a number of young
people who have left care, experience signilicanl social isolation and often lack the
independent living skills lo thrive. For a number this will be due to them having been placed
outside of Thurrock, only lo return years later with no established nelworks, friends or support
in place.
Nalional research demonstrates that looked after young people often experience long term
difficulties that can have a negative impacl on their life accomplishments. Withoul Ihe
necessary skills to mainiain Iheir accommodation and carg for themselves they are more likely
to become Homeless, suffer poor hea￿h and bgcome isolated. This project aims help care
leavers- reduce isolation. build confidence, develop new skills and eslablish independence.
The project has worked with a cohort of 20 care leavers teaching them new independgnt living
skills. engaging in social activilies and informal education. The group had been well attended
with young people becoming involved in local volunleering opportunities and establishing new
networks. New skills have been developed including cooking and budgeting outcomes have
been recorded utilising the Outcome Star which has demorElrated a very positive impact.
Page 10 of 35

THURROCK OPEN DOOR
(A company Ilmlted by guarantee)
This project is funded by a grant from the Police Fire & Commissioner Violence &
Vulnerability Fund (VU), The project involved three part time siatt and lour volunteers.
This project is now unfU￿5ed and is being operated al a reduced level from Open Door
reserves while alternative funding is being sought.
Famlly Support Servlce (FSS)
During the Covid 19 pandemic Open Door recognised the significant need for support a
number of families were expressing. Many of these needs were in addition to anxioiies over
haalth and Covid 19. Open Doorwas fortunate to havg received additional funding from Essex
Communily Foundation to provide this extra support during Iho pandomic.
Many lamilies Open Door has contact wilh are still experiencing significant difficulties some of
which can be linked to the ongoing cost of living crisis. However for a number the ongoing
stresses on families has led to issues regarding family mental health, managing children's
behaviours and routines and increased family stresses.
Open Door Board of Trustees agreed lo utilise some of Ihe unrestricied reserves to support
an 18 month pilot project. The project uses mentoring techniques to help the families build
resilience and develop new coping skills based on a mental health wellbeing model.
The project initially employed two part lime workers to Work alongside families lor a twelve
week period. The feodba¢k Irom families receiving this support has been very posilive and wa
have witnessed many additional benefits such as increased school attendance from their
children. Reduction in hostility and anger responses to silualions. Grealer confidence of
families lo face situations and improved behaviours and behavioLJr management techniques.
This project has supported 11 families over the past 12 months
It is planned to seek external funding to embed this project in Ihe organisalion olfering and
increase capacity over the coming year.
Thurrock Summer Programme
This is the first year Open Door has delivered a Summer Program for Thurrock young
people. Originally it was intended we should use £1 OK ot unrestricled reserves to trial this
programme however we were fortunate to receive additional funds of £7K from Essex
Community Foundation to trial the project.
Over 3 weeks in August Open Door delivered an exciting programme ol activities including:
Climbing, Go karting, Make up Masterclass, Animal Workshops, Gaming, Jumpers for
Goalposts and a day of activitios at Morsea Youth Camp. The programme was over
subscribod and many of the activilies were repeated lo cnable more to take part. It was
really well received with over 289 young people attending. Feedback from young people and
parents was very positive with many asking il we would be doing something similar naxt
year. A significant number of the young people attending had not weviously been involved
with Open Door.
It is planned to deliver a similar programme in 2024, applyiro lessons learned from this year's
programme.
Page 11 of35

THURROCK OPEN DOOR
(A company limiled by guarante8)
FUTURE PLANS
Thurrock Open Door plans lo continue the activities as outlined above in th8 forthcoming year.
subject to satisfactory fun(thng arrangements.
Open Door will mainiain ils commitment lo high standards and professionalism. Wo will
continue lo work within the IS09001 standard although this will no longer be accredited. The
Social Value Quality Mark will be revisited to ensure ihe organisation conlinues to provido the
best return on investment. Open Door will investigate alternative appropriate quality standards
for future development. Open Door will seek to increase IT seGurily and gain Cyber Essentials
accreditation.
Opportunilies to establish some of the newty delivered projecls outside of Thurrock will be
sought together with identifying opportunities for Open Door to eslablish new service delivery
whilst ensuring we remain tfue to the aims and objectives of Open Door will be pursued in a
bid to make the organisalion both sustainable and diversify our income slreams.
Futureversity short programme for Thurrock is planned to continue as funds allow.
The Open Door Trustees recognise the need to grow and recruit new people lo join in Ihe
governance of the charity. To this end the Board will continue actively seeking new members
to join the board during Ihe coming year.
PUBLIC BENEFIT
The Trustees hav8 considered the Charily Commission's requir8m&nl in respect of Public
Benefit. in their view the Charity meets, in full, the crileria to satisfy the test. The Trustees,
Annual Reporl describes the activities undertaken to further ils charitable purposes for the
public benefit. together wilh plans lor the future provision of services.
PRINCIPAL FUNDING SOURCES
The National Loitory Community Fund
BBC Children In Need
Essex Community Foundab'on, including lan Spence Fund and Angela Marks Fund.
Essex Police. Fire and Crime Commissioner (VVCU fund}
Thurrock Council
Thurrock NHS CCG (ICB)
Southend NHS CCG (ICB)
Page 12 of 35

THURROCK OPEN DOOR
(A company limiled by guarantee)
FINANCIAL REVIEW
As with the previous financial year, 2023-24 was one of consolKlation for the Charity. This
followed 4 years in which surpluses took total reserves from £594.630 as at 31 March 201810
£1 ,197,437 as ai 31 March 2022- a mre than doubling in four years. With total reserves at
that date effectively slanding at 1941/10 of the year's annual expendilure. trustees decided that
it would be sensible - and also limely. gNen Ihe stale of public finances- to invest more in
certain important projects than could be generated in income. leading to a planned reduction
in res6rves. Total expenditure in 2022-23 ex￿eded income by £103,346. This strategy was
repeated in 2023-24 although the linal outturn was a somewhat lower deficit on similar levols
of turnover than in the previous y8ar1£75,247}. On every single restricted and designat9d
fund expenditure in the year exceeded income. ￿adIng to in some cases a lowering of Ihe
brought forward fund balance and in other cases a need to Iransfer funds from unreslricled
reserves. As al the year end tolal fund balances stood al £1.018,844. down from £1,094,091
at the start ol the year. This is still equivalent to 1.6 yearfs worlh ol total expenditure - ie
equivalent lo 19 months expenditure in reseNes.
Within the overall lovol of reservos at 31 March 2024, Restricted reserves stood at £227.484
or just of the total. This compares with 19% al the same point last year when Restricted
reserves were £211,666.
Within the overall picture key performance indicators show a consistent picture year on year.
For example, in the past 4 years restricted income has not been lower than 63 % of tolal income
and not higher than 680/0. Tolal expenditure has not been lower than £524,317 in 2021 and
nol higher than £652,631 in 202312024.. £633,286). Staff costs as a perceniage of total costs
in the same period have ranged from 74Yo ol total expondilure120221 to 77Y. (2021 & 2024).
As always, the board of trustees will monitor and reviow the ongoing financial situation to
ensure the longevity of the organisation and its ability to conlinue to achieve ils charitable
aims.
RESERVES POLICY
Thurrock Open Door Management Committee believes thai to be an elleclive charity it musl
plan to deal with any contingencies or gmergoncies Ihat may arise.
Tho Management Committee recognises Ihe need to ensure adequate operational costs are
held in reserve to account for contractual obligations to staff. contingencie5, risk management
and any unanticipated reduction in income.
The management commillee has an ambition whereby the unrestricted funds not commitied
or invesled in tangible tixed assets ("the free reserves.) held by the charity should be
between 3 - 6 months ol the resources expended. In lerms ol Ihe 2022-23 outturn this
equates to approximately £163.000 - £326.000 in general lunds. However, for current
purposes it is more accurate lo base this calculation on budgeted levels of activity to account
for the planned reduction in reserves. This creales a range of between £142,000 to
£284,000 needed to cover cost. The planned deficit for the coming year will bring this
ambilion closer but the charily will still have in excess of 6 months expenditure in free
reserves.
Pagg 13 of35

THURROCK OPEN DOOR
(A company limited by guaranlee)
INVESTMENT POWERS AND POLICY
In line with Thurrock Open Door's Board of Trustees, duty to manage the risk tho decision was
taken to spread the organisalion's funds across a number of accounts with diflerent banking
instilutions, namely CAF, COIF and Co-op Community Bank.
Funds not immediately commilted aro invested in COIF and CAF accounts in order lo gain the
maximum amount ol interest with Ihe least risk. This silualion will be reviewed on a regular
basis.
STRUCTURE, GOVERNANCE AND MANAGEMENT
GOVERNING DOCUMENT
The organisation is a charitable company, limited by guarantee, incorporaled on 10 January
2006.
This organisation was previously rogisiered with the Charily Commission as Open Door
Thurrock on 18th May 1979. charity number 277663. All assets and activities were transferred
to Thurrock Open Door on 15 April 2012 with the previous charily wound up on 16th February
2013.
APPOINTMENT OF TRUSTEES
Thurrock Open Door is governed by a voluntary Board of Trustees l Directors, reforred to
as Board membors.
The Board is made up of local people who are passionate about the aims of Open D¢)or
and helping the people we work with.
Board members are recruited from the local area based on Iheir expertise, interest and
commitment to the work ofopen Door. Those expressing an interest are first inlerviewed
by either the Chief Executive or Chair of the organisation. This ensures they share a
genuine intorost and commilment to the aims of the organisation and understand the
commitment they are undertaking. They will then present themselves to the full Board for
consideration. Providing there are no objections the Board may Ihen elect the new person
to serve until the next AGM.
The entire Board stands for re-election at the Annual General Meeting where opportunily
exists for new members to join the Board and for tho election of officers.
All Board members are required to underlake a Disclosure and Barring Sgrvice check and
meet the HMRC 'Fit & Proper Persons. requirement lo hold a directorship.
Other people may be approached by the Board to join them where there is felt to be a
deficit in expertise on the Board, for example the role ol Treasurer or HR expertise.
Pago 14 of 35

THURROCK OPEN DOOR
(A company Ilmlted by guarantee)
A representative position exists on the Board for Thurrock Council. This position is
nominated by the represented organisation.
There are a further two positions available on the Board lor existing service users.
All Board Members must be committed to Open Doorfs aims and objects as well as agree
to policies and procedures, regarding equal opportunities. confidentiality, child protection
and safeguarding. A copy of these are given to each new member at the stage they
express an interest injoining Ihe Board.
Open Door governance is provided by the voluntary Board of Directors l Trustees. The Board
meets on a bi-monthly basis and works within the six principles of good governance developed
by Ihe Charity Commission. It employs a Chiel Execulive who is responsible for the day to day
operation, management of staff and resources of the organisation and developing and
implementing the strategic direction in partnership wilh the Board.
Board members are invited to attend the organisation's annual planning day. They are
also offered and encouraged to alterKI a number of other relevant training events.
No formal training was accessed by Board members this year through Open Door, allhough a
number of informal training sessions have b66n atlended through the local CVS and wilhin
other roles thoy occupy.
All members ol Ihe Board give their lime voluntarily and receive no benefits from the Charity.
RISK MANAGEMENT
The Board of Trustees are aware of the risks Ihat the charity faces, particularly those
related to the operations and finances of the charity. and try to mitigaie ihese where
possible. A comprehensive risk register is in place for the organisation which is reviewed
and updalod on a regular basis. The charity aims to adopt a responsive approach
ensuring that the services provided remain the most appropriale lo people's needs. The
charity is keen to avoid over reliance on any single source of funding and therefore tries
to diversify its funding income where possible.
Opon Door holds a comprehensive HR support contract with Citation PIC which provides
professional legal advice regarding personnel issues including any legal costs that may be
incurred due to employment Iribunals. Open Door also receives professional guidance and
support regarding Health & Safety compliance through Citation Plc.
Open Dooi has in place Public Liability, Employer Liability and Prof6ssional Liability
Insurances which are reviewed annually.
Page 15 of 35

THURROCK OPEN DOOR
(A company limlted by guarantee)
STATEIVIENT OF DIRECTOR AND TRUSTEE RESPONSIBILITIES
The trustees (who are also directors of Thurrock Open Door for the purposes of company
law) are responsible for preparing the Trustees, Report and the financial statements in
accordance with applicable law and United Kingdom Accounting Standards (United
Kingdom Generally Accepted Accounting Practice).
Company law requires the Directors to prepare financial statements for each financial
year, which give a true and fair view of the state of affairs of the charitable company and
of the incomlng resources and application of resources, including the income and
expendfture of the charitable company for the year. In preparing these flnancial
statements, Ihe trustees are required to:
select 5Uttable accounting policies and thon apply them consistently;
observe the methods and principles in the Charities SORP FRS 102,.
make judgements and estimates that are reasonable and prudent,,
stale whether applicable UK Accounting Standards have been followed. subject
to any material departures disclosed and explained in the financlal statements;
and
prepare the financial statements on the going concern basis unless It Is
Inappropriate to presume that the charitable company will continue on that basis.
The Directors are responsible for keeping adequale accounting records that disclose with
reasonable accuracy at any time the linancial position of the charitable company and
enable them to ensure that the flnancial stat8m8nts comply with the Companies-Act 2006.
They are also responsible for safeguarding the assets of the charitable company and
hence for taklng reasonable steps for tho prevention and detection of fraud and othor
irregularities.
STATEMENT OF DISCLOSURE TO AUDITOR
So far as the Trustees are aware, there is no relevant audit information of which the
charitable company's audltor Is unaware. Additionally, the Trustees have taken all the
steps that we ought to have taken in order to make ourselves aware of any relevant audit
Information and to establish Ihat the charity's auditors are aware of that information.
AUDITORS
Clemence Hoar Cummlngs were appointed as the charlty's auditors for tho financial year
commencing 1st Aprll 2023 and a resolution to ra-appoint thom as auditors will be
proposed at the forthcomirwJ annual general meeting.
This report has been prepared in accordance with the Statement of Recommended Practice -
Accounting and Reporting by Charities (FRS 102) and taking advantage of the small
companies, exemption of Section 415A of the Companies Act 2006.
This report was approved by the Board of Trustees on 11 November 2024 and signgd on
its behal
by:
M Fall (Chairperson)
Paga 16of35

THURROCK OPEN DOOR
(A company Ilmlted by guarantee)
INDEPENDEKf AUDITOR'S REPORTTO THE MEMBEFIS OF THURROCK OPEN DOOR
OPINION
We have aLJdited the financial statements of Thurrock Open Door (the 'charitable
company,) for the year ended 31 March 2024 which comprise the Statement of Financial
Activities, the Balance Sheet and notes to the financial statements, including significant
accounting policies. The financial reporting Iramework that has been applied in their
preparation is applicable law and United Kingdom Accounting Standards, including
Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK
and Republic ol Ireland (United Kingdom Genarally Accepted Accounting Praclice).
In our opinion the financial statements:
give a true and fair view of the state of the Gharitable company's allairs as at 31
March 2024, and of its incoming resources and application of resources. including
its income and expenditure, lor the year then ended,-
have been properly prepared in accordance with United Kingdom Generally
Accepted Accounting Practice. and
have been prepared in accordance with the requirements of the Companies Act
2006.
BASIS FOR OPINION
We conducted our audit in accordance with Inlernational Standards on Auditing (UK)
(ISAS {UK)) and applicable law. Our responsib'lities under those standards are further
described in the Auditor's responsibilities for the audit of the financial statements section
of our report. We are independent of the charitable company in accordance with the
ethical requirements that are relevant to our audit of the financial statements in Ihe UK,
including the FRC'S Ethical Standard. and we have lulfilled our other ethical
responsibililies in accordance with Ihese requirements. We believe that Ihe audit
evidonce we have obtained is sullicienl and appropriate to provide a basis for our opinion.
CONCLUSIOMS RELATING TO GOING CONCERN
In auditing the financial statements, we have concluded that the trustees, use of the going
concern basis of accounting in the preparation of the financial stalements is appropriate.
Based on the work we have performod, we have not identified any material uncertainlies
relating to events or conditions that, individually or collectively. may cast significant doubt
on the charitable company's ability to continue as a going concern for a period ot at least
twelve months Irom when the financial stalements are authorised for issue.
Our responsibilities and Ihe responsibililies ol the trustees wilh respect to going concern
are described in the relevant sections of this report.
Page 17 of 35

THURROCK OPEN DOOR
(A company limited by guarantee)
OTHER INFORMATION
The other information comprises the information included in the trustees annual report,
other than the financial statements and our auditor's report Ihereon. Tho trustees are
responsible for the other information contained within the annual report. Our opinion on
the financial stalements does not cover the other information and, except to the extent
otherwise explicitly stated in our report, we do not express any form of assurance
conclusion thereon. Our responsibility is to read the other inlormation and, in doing so.
consider whether the other information is materially inconsistent with the financial
statements or our knowledge obtained in the course of the audit or otherwise appears to
be materially misstated. If we identify such material inconsistencies or apparent material
misstatements, we are required to determine whetherthis gives rise to a matorial
misstatement in the financial statements themselves. If, based on the work wg have
performed, we conclude that thero is a material misstatement of this other information,
we are required to report thal fact.
We have nothing to report in Ihis regard.
OPINIONS ON OTHER MAThERS PRESCRIBED BYTHE COMPANIES ACT 2006
In our opinion, based on the work undertaken in the course of the audit:
the information given in the trustees. reporl incorporating the trustees, report for
the linancial year lor which th8 financial statements are prepared is consistent with
the financial statements; and
the trustees, report has been prepared in aCCordar￿e with applicable legal
requirements.
MAThERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION
In the light ol the knowledge and understanding of the charilable company and its
environment obtained in the course of the audit, we have not identified material
misstatements in the iruslees report.
We have nothing to report in respe¢1 of the following matters in relation to which the
Companies Act 2006 requires us to report to you if, in our opinion:
adequate accounting records have not been kept, or returns adequate for our audit
have not been received from branches not visited by us: or
Ihe financial statements are not in agreement with the accounting records and
returns. or
certain disclosures of directors, remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit;
or
the trustees were not entitled to prepare financial statements in accordance
with tho small companies. regime and take advantage of the small companies.
exemption in preparing the strategic report.
Page 18 of 35

THURROCK OPEN DOOR
{A company Ilmlted by guarantee)
RESPONSIBILITIES OF TRUSTEES
As explained more fully in Ihe trustees. responsibilities slatemenl set out on page 16, the
trustees {who are also the directors of the charitable company for the purposes of
company law) are responsible for the preparation of the financial statements and for
being satisfied that they give a true and fair view. and for such internal control as the
trustees determine is necessary lo enable the preparation of financial statements thal are
free from material misstatemenl, whether due to fraud or error.
In preparing the financial statemenls, the trustees are responsible for assessing the
charitable company's abilily to continue as a going concern, disclosing, as applicable,
matters related to going COr￿ern and using the going concern basis of accounting unless
the trustees either intend lo liquidate the charitable company or to cease operations, or
have no realistic alternative but to do so,
AUDITOR'S RESPONSIBIUTIES FOR THE AUDIT OF THE FINANCIAL STATEMENTS
Our objectives are to obtain reasonabkg assurance about whether the financial statemenls
as a whole are free from material misstaiement, whether due to Iraud or error. and to
issue an audilor's report Ihal includes our opinion. Reasonable assurance is a high level
ol assurance. but is not a guarantee that an audit conducled in accordance with ISAS
(UK) will always detect a material misstatement when it exists. Misstatements can arise
Irom fraud or error and are considered material il, individually or in the aggregate, Ih6y
could reasonably be expected to influence the economic decisions of users taken on the
basis ol these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulatlons.
We design procedures in line wilh our responsibilities, outlined above. to detect material
misstatements in respect of irrogularities, including fraud. The exlent to which our
procedures are capable of detecling irregularities, including Iraud is detailed below:
Because of the inherent limitations of an audit, Ihere is a risk that we will not detect all
irregularities, including those leading to a material misstaiement in the financial
statements or non-compliance with regulation. This risk increases the more that
compliance with a law or regulation is removed from Ihe events and transactions reflected
in the financial statements, as we will bo less likely io become awarg of instances of non-
compliance. The risk is also greater regarding irregularities occurring due to fraud rather
than error, as fraud involves intentional concealment, forgery, collusion, omission or
misrepresentation.
We have designed our work to ensure that laws and regulations have been adhered to,
and the transactions underlaken by the Charity are properly rellected in the financial
statements. We designed procedures which included. but were not limited to:
Agreeing financial statement disclosures to underlying supporting documentation.
Enquiring of managgment as to actual and potenlial liligation and claims.
We have obtained a detailed understanding of the Charity's internal control systems and
we have used the knowledge gained to Klentify any areas of risk of mis-statement or fraud.
To address the risk ol fraud through management bk3s and overrido of controls, we lest
journal entries lo idenlify unusual Iransaclions.
fvja￿ng ewuiries of managemenl as to where they consider￿1 there was susceptibility to
fraLMd, their knowledge of acttHI, suspecied, arKI alleged fraud.
Page 19 of35

THURROCK OPEN DOOR
(A company Ilmlted by guaranlee)
We have evaluated the appropriateness of accounting policies used and the
reasonableness of accounting estimates and related disclosures made by Ihe trustees.
We concluded on the appropriateness of the trustees, use of the going concern basis of
accounting and, based on the audit evidence obtained, whether a material uncertainty
exists relaled lo events or conditions that may cast signif￿ant doubt on Ihe charitable
company's ability to conlinue as a going concern. 11 we conclude that a material
uncertainty exists, we are required to draw attention in our auditor's reporl lo the related
disclosures in the tinancial statements or, if such disclosures are inadequate. to modify
our opinion. Our conclusions are based on the aLJdit evidence obtained up to Ihg date of
our auditor's r8POrt. However. future events or conditions may cause the charitable
company to cease to continue as a going concern.
We Communicate with those charged with governance regarding, among other matters,
the planned scope and timing of the audit and significant audit findings, including any
significant deficiencies in intemal control that we identify during our audit.
We have then designed our audit tests in each area to identify whether in respecl of the
transactions we have selected for testing the relevant controls have operated as
expected.
A further description of our responsibilities is availableon the Financial Reportlng
Council's website at".
httpsJ/www.frc.org.ukJOur-Work/AudiVAudil-and-assurancelStandards-and-
guidancelstandards-and-guidance-lor-auditors/Auditors-responsibilities-for-
auditlDescription-ol-audilors-responsibilities-for-audit.aspx.
This description lorms part of our auditor's report.
We communicate with those charged wilh governance regarding, among other matters,
the planned scope and liming of the audit and significant audit findings, including any
significant deficiencies in internal control that we identify during our audit.
USE OF OUR REPORT
This report is made solely to the charitable company's members. as a body, in accordanco
with Chapter 3 of Part 16 of Ihe Companies Acl 2006. Our audit work has been undertaken
so that we might slate to the charitable company's members those matters we are
required to state to them in an auditor's report and for no other purpose. To the fullest
extent permitted by law, we do not accept or assume responsibility to anyone other than
the charitable company and the charitable company's members as a l￿dy, for our audit
work, for this report, or for tho opinions we have lormed.
Clemence Hoar Cummings, Ghartgred
Accountanls and Registered Auditors, Riverside
House. 1-5 Como Slreet, Romford, Essex, RM7
7DN
Lee Blunden FGGA GTA
Senior SlatutoryAuditor
For and c￿ behalfof Clemer￿e Hoar
Cummings, SlalutoryAuditor
Date: I I hlov
Pago 20 of 35

THURROCK OPEN DOOR
(A company Ilmlted by guayantee)
STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR
ENDED 31 MARCH 2024
SUMMARY INCOME AND EXPENDITURE ACCOUNT
Unrestrlcted Restricted
Funds
Funds
Total
2024
Total
2023
Noies
Income
Donations and Bequests
1,591
1,591
1,747
InGome from Charitable Activities
Grants and Contracl Income
184.284
353,890
538,174
537.563
Investment Income
17,274
17,274
6,693
Other Income
1,000
1,000
3,282
Total Income
204 149
353 890
558 039
549 285
Expendllure
Expenditure on Charitable
Aclivities
207.782
425,504
633,286
652,631
Total Expendlture
207 782
633 286
652 631
Nel Income l {Expendlture) &
Nel IAovement in Funds
{3.633}
(71.614) (75,247) (103.346)
Transfers between Funds
(87,432)
87,432
Total Funds brought forward
882,425
211,666 1,094,091 1,197,437
Total Funds carrled forward
791,360
227 484 1018,844 1,094,091
Page 21 of 35

THURROCK OPEN DOOR
(A company Ilmlted by guarantee)
BALANCE SHEET AS AT 31 MARCH 2024
Company Number 5670567
Notes
2024
2023
Flxed Assets
Tangible Fixed Assets
91,001
94,880
Current Assets
Debtors
Cash at Bank and in Hand
10
8,010
943 752
951.762
43,200
995,291
1,038,491
Llabllltles
Creditors: due wtthin one year
11
Nat Currenl Assels
927,843
999,211
Net Assels
1018 844
1094 091
The Funds ol the Charlly
Unrestrlcted funds:
General
Deslgnated
12
430,327
12 361,033
488,657
393 768
791,360
882,425
Reslrlcted
12
227,484
211,666
Tolal Charlty Funds
1018 844
1094 091
These accounts are propared in a￿OrdanCe with the special provisions of Part 15 of the
Companies Act relating to small companies and constitute the annual accounts required
by the Companies Act 2006 and are for circulation to the company.
These financial slatements were approved by Ihe Board of Trustees and authorised for issue
on 11 November 2024 and signed in their behalf by:
' M Fall (Chalr)
The notes on pages 26 to 34 fomi part of these financial statements.
Page 22 of 35

THURROCK OPEN DOOR
(A company Ilmlted by guarantee)
sTATEmETr￿ OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024
2024
2023
Cash flows Irom operatlng actives:
Cash generated from operations
{68,813) (149,923}
Cash flows from Investlng activities:
Purchase of Tangible Fixed Assets
Net cash provlded by (used In) 5nvesling actlvities
Cash flows from Ilnanclng Actlvltles
Investment Income
17.274
6,693
Change In Cash & Cash Equlvalents In Ihe perlod
143 230
Increase l Decrease In Cash & Cash Equivalents
Cash & Cash Equivalents at thg start ol the period
Cash & Cash Equivalenls at the end of the period
995,291 1.138,521
943,752 995,291
Increase l (Decrease)
143 230
RECONCILIATION OF NET INCOMEI (EXPENDITURE) TO NET CASH FLOW FROM
OPERATING ACTIVITIES
2024
2023
Net Incomel(expendlture) lor the reporting perl¢xl
(as per the slatemenl of flnanclal aciivlll8s)
Adluslments for:
Depreciation charges
Interest received
Ilncrease)IDecrease in debtors
Increasel(Decrease) in creditors
(75.247) (103.346)
3,879
(17,274}
35,190
(15.361)
5,779
{6,693)
{36,830)
{8,833)
Net cash provided by i (used In) operatlng actlvlties
149 923
Page 23 of 35

THURROCK OPEN DOOR
(A company Ilmlled by guarantee)
NOTES TO THE ACCOLINTS FOR THE YEAR ENDED 31 MARCH 2024
1. Accountlng pollcles
a) Basls of preparation of accounts
The financial statements have been wepared under the historical cost convention
and in accordance with Ihe Statement of Recommended Practice applicable to
charities preparing their accounts in accordance with the Financial Reporting
Standard applicablo in the UK and Republic of Ireland {FRS102) (effective January
20191- (Charilies SORP (FRS102}). Ihe Financial Reporting Slandard applicable in
the UK and Republic of Ireland (FRS102} and the Companies Acl 2016.
The Charity constitutes a public benefit entity as defined by FRS 102.
The financial statements are prepared in sterling. which is the functional currency of
the charity. Monelary amounts in these financial statements are rounded to tho
nearest £.
The trustees consider thal Ihere are no malerial uncertainties about th8 Charity's
ability to continue as a going concern.
b) Incomlng resources
Donations and similar incorning resources are included in tho year in which they aro
receivable, which is when Ihe chariiy becomes entitled to the resource.
Granls receivable are credited to Ihe Slatemenl of Financial Activities {SOFA) in the
year to which they relate. Deferred income represents amounts received for future
periods and is released to incoming resources in the p8riod for which it has been
received. Interest receivable and other income is included in the SOFA in the year
in which it is receivable.
C) Expendlture and allocalion of costs
All expenditure is included when it is incurred on an accruals basis. Resources
expended include attributable VAT which cannot be recovered.
Costs are allocated between charitable and other expendilure in accordance with the
nature of the cost. Where items involve more than one calegory, they are
apportioned belween the categories in accordance with the nature of the cost.
d) Fund accounting
Funds held by the charity are either:
Restricted funds - Restricied funds represent grants and donaiions received which
are allocated by the donor for specific purposes.
Deslgnated funds- Designated funds represent funds set aside by the Twstees out
of unreslricted funds for specific future purposes or projects.
Unreslrlcied Income funds
Unreslricled funds represent income, which is
expendable al the discretion of the Trustees in the furtherance of the objects ol the
charity.
Page 24 of 35

THURROCK OPEN DOOR
(A company limited by guaranlee)
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
1. Accounting policies {conlinued)
e) Tanglble flxed assels and depreclation
Tangible fixed assets are staled at cost.
Deprociaiion is calculaled lo write ott the cost, less their eslimaled residual value,
over their expected useful lives on the following basis:
Freehold Buildings
Compuler equipment
Office equipment
Fixtures and filtings
2¢￿+ Straighl line
330￿ Straight line
25°/. Straight line or over the period of the lease
250/0 Straight line
The Truslees have set an amount of £1,000, being Ihe value below which fixed assols
puichased are not capitalised.
l) Deblors
Trade and olher debtors are recognised at the seltlement amount due after any trade
discount offered. Prepaymenls are valued al Ihe amounl prepaid net of any trade
discounts due.
g) Credllors
Creditors are recognised where the charity has a present obligation resulting from a
past event that will probably resull in Ihe Iransfer of funds to a third party and the
amount due to settle the obligation can be measured or estimated reliably. Creditors
are normally recognised at Iheir selllemenl amount after allowing for any trade
discounts due.
h) Operallng leases
Rentals applicable to operating leases where substantially all the benelils and risks of
ownership remain with the lessor are charged against profits on a straight.line basis
over the period of the lease.
l) Contrlbutlons lo penslon funds
Deflned Contribution Scheme
The pension costs charged in the year represent the amouni of the contributions
payable to the scheme in respod of the accounting period.
Unrestrlcted
Funds
Total Unrestricted
2024
Funds
Total
2023
2. Donallons & Legacles
Individual Donalions
Other Donations
1,591
1,591
801
946
801
946
Page 25 of 35

oco
-1~ 111851. 1
0000
00)00
*eDOrOThI
NinrfDOICQ
00)Or
01710
rOOOCQ
JLnp
< (Doo JoLL o) o
C<u oiS(n>LLCQLLSu

THURROCK OPEN DOOR
(A company limited by guaranlee)
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
Unreslrlcted Restricted
Funds
Funds
Total
2024
Total
2023
4. Olher Income
Miscellaneous Income
1,000
1,000
3,282
AII 2023 Other Income was Unreslricted Income.
5. Support Costs
The charity identifies and classifies support costs into general support {back office elcl and
oovernance. Theso costs are then apportioned separalely between the key aciivilies undertaken
in the year (see Note 6). Thc basis ol apporlionment is estimaied usage ol support lunclion by
each aclivily.
General
Support Governance
Total
2024
Total
2023
Staff Costs
Premises Expenses
Communications & IT Costs
Legal & Professional Fees
Other Costs
Audit Fees
24,288
714
7,437
24,528
5,643
24,288
714
7,437
24,528
6,831
7,412
22,311
1,317
7,952
22,531
6,240
6,938
1,188
7,412
Page 27 of 35

a)¢5)0￿￿o¢s?
(OCOYthlOYO Ino
LD (Lio Ln(wco*
Vlnpva>¢oa) I
**¢yo
0)p#￿00
r oJr£J¢J)￿￿o￿O?
cT)n¢o*oo
co iri
(L)NGJO¢D
¢JJ ￿ (D (7) LD
(0￿0
*in(nrCQ
t) in
ts)ono)
*ThJff)100) ￿(0
rO*OO Ir)cry
J JC) J
o ocn JLL o
CC1S(r)>£OLLLLUSw

THURROCK OPEN DOOR
(A company Ilmlted by guarantee)
NOTES TOTHE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
Tolal
2024
Total
2023
7. Net Income for the Year
This is slated after charging:
Deprecialion
Operating Lease
Auditors Remuneration
3.879
9,422
7.412
5,779
9,454
6,938
8. Stafl Costs
Total
2024
Total
2023
Salaries and Wages
Social Security Costs
Pension Costs
440,533
31.177
13,480
450,231
33,732
12,517
496 480
Average Numbers of
Employees
20
23
1 employee had employee benefits in excess of £60,000 (2023: 1).
No Iruslee received any remuneraiion or reifflbursement of expenses during the
year (2023: Nil)
The key management personnel of the charity comprises the Chief Executive
Officer, the Director of Therap9ulic Intorvenlions and the Senior Business Support
Manager. The tolal employee benelils of the key managemenl personnel of the
charity wore £140,16212023-. £136,704).
The charity operates a defined contribution pension scheme. Contributions are
charged against income as they are paid.
Page 29 of 35

THURROCK OPEN DOOR
(A company limiled by guaranlee}
NOTES TOTHE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
Fixlure8
Freehold Flllings &
Property Equlpmenl
9. Tanglble Flxed Assets
Total
Cost
At 1 April 2023
119,474
27,682
147.156
At 31 March 2024
119474
147 156
Depreclallon
At 1 April 2023
Charge for the Year
26,084
2,389
26,192
1,490
52,276
3.879
At 31 March 2024
Net Book Value
At 31 March 2024
At 31 March 2023
Tolal
2024
Total
2023
10. Debtors
Trade Debtors
Other Debtors &
Prepayments
4,545
39,307
3,465
3,893
Page 30 of 35

THURROCK OPEN DOOR
(A company Ilmlted by guarantee)
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
Total
2024
Total
2023
11. Credltors
Trade Creditors
Sundry Creditors & Accruals
Deleired Income
Taxation & Social Security
4,706
9,784
18,842
8,458
2,990
8,990
9.429
Deferred Income
comprlses:
At1Apr
2023 Released
At 31 Mar
2024
Deferred
Young Peoplo Looked Alter
School Counselling
2.990
17.840
(2,990)
117.840}
Page 31 of 35

THURROCK OPEN DOOR
(A company limlted by guarantee)
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
Balance
at1Apr
2023
Transfers
Balance
between a131 Mar
Funds
2024
12. Movements In Funds
Income Expendlture
Restrlcied Funds
HASS.
Mentoring
Social Inclusion Project
Young People Looked After
BBC Children in Need
Futureversity
FIF Xtra
Counselling Interventions
Menial Health Advocacy
55,050
131,093
58,168
18,000
73,098
15,351
7,000
(133,268)
(118,824)
(25,775)
(75,241)
(45,214)
(8,949)
{625)
(17,608)
52,875
60,656
4,195
3,580
20,963
7.907
3.590
18.820
21,956
1,641
625
114,728
5.848
51,180
148,300
5,848
425 504
227 484
'Housing Advice Support Service
Balance
at1Apr
2023
Transfers
Balance
between 8131 Mar
Funds
2024
Income Expendltur•
Deslgnated Funds
Counselling Interventions
Family Support
Redundancy Reserve
Fixed Asset Reserve
IT Replacement Reservo
Thurrock Summer
Programme
Repairs & Maintenance
149,712
140,328
1173,063>
(34,719>
116,977
34,719
99.176
94,880
20,000
99,176
94,880
20,000
10,000
20.000
10,000
20,000
393,768
140,328
(207,782)
34,719
361,033
General Funds
General Reserve
488.657
63,821
(122,151)
430,327
1.094,091
558.039
1018 844
Page 32 of 35

THURROCK OPEN DOOR
{A company limited by guaranlee)
NOTESTO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
12. Conllnued....
Fund transfers have been made in order lo clear residual balances on expired projects, or to
ensure ongoing restricted funds are not negab've, and in order to establish a designated fund
for the replacement of IT equipment and software.
Open Door works with young people and vulnerable adults to help them realise their
aspiraiions and address any barriers that may stop them from achieving their full potential.
Open Door operates a number of services and projects which are as follows:
Housln
Advlce Su
orl Servlce
HASS
Providing information advice, advocacy and support for people regarding housing and welfare
benofits in Thurrock. There are three other elements to the service..
Mediation - Providing family mediation where there is a relalionship breakdown. The aim of
the mediation is to address issues and reach an agreed compromise that will enable the young
person to remain in the family home.
Rent Deposit Scheme - Deposils are funded by Thurrock Council enabling Open Door to
provide a number of un-repayable rent deposits to help 8￿Ure accommodation in the
Private Let sector for local people who would otherwise be homeless.
The HASS service is funded by a grant from The Big Lottery.
Youn
Peo
le Looked After Advocac
YPLA
This service provides advocacy and support for young people who are looked after by
Thurrock Council. It includes advocacy. SLJpport. mentoring, social activities, assistance
with complaints, attendance at reviews and consultalion with young people.
This service is funded by a BBC Children in Need grant and Thurrock Council.
Soclal Incluslon Pro'ect
sip
The Social Isolation Project works wth care leavers 10 help reduce social isolation and help
them develop independent living skills. A weekly group operates alongside some one-to one
mentoring for those not ready to join a group. This project is funded by the Police Fire and
Crime Commissioner Violence & Vulnerabilily Community Safely.
Menlorln
Open Door is commissioned by Thurrock Council to deliver a mentoring and coaching
programme for young people in Thurrock. Young people are idenlified who are experiencing
difficutties with behaviour, motivation andlor isolation. All mentoring is goal focused and
Page 33 of 35

THURROCK OPEN DOOR
(A company Ilmlled by guarantee)
NOTESTO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
concerned with building young people's resilience. confidence and self-esteem whilst
reducing their isolaiion. This is achieved by matching and supporting trained mentors who
work one to one with the young person. to help them develop a plan and work towards
achieving their own personal goals..
Inlervenlions
This service providos a range of one-to-one client focused therapeutic inteNentions for
children. young people and their families. The help provided includes therapeutic Counseling,
Cognitive Behavior Therapy, Anger Management, Life Coaching. Play Therapy and
Mediation. The service is provided both from our base in Orsett Road Grays and al several
schools across Thurrock. This Projecl is Funded by Thurrock NHS CCG and Southend CCG.
Redundanc
Reserve
In accordance with Ihe reserves policy on page 14 a reserve has been set up by the charity
to meet the potential redundancy costs for existing stafl in the event of a close down of the
charity.
Th
rr
mm
rPr
mm
Open Door Board of Trustees have d8signaled lunds lo establish and run Summer
Programme ol Activities for young people based on the Futureversity model.
Fixed Asset
Pro
ert
Reserve
The Fixed Asset Reservo represenis funds spent on a property for the Interventions Service
and is equal to the net kJxl(vatue of that asset on the balance sheet.
men
This reserve is for the ongoing replacement of aging IT equipment and software.
Re
alrs & Malntenance Reserve
The Repairs & Maintenance Reserve has been set up to fund significant repairs on Open
Door's registered office and Interventions Service base at 16B Orsett Road, Grays should
they become necessary.
Unrestrlcted Restrlcted
Funds
Funds
Tolal
2024
Total
2023
13. Analysls of Nei Assets beiween Funds
Flxed Assets
Current Assets
Current Llablllties
91,001
724,278
(23.919)
91,001
94,880
951,762 1.038.491
(23.919) (39,280)
227.484
791360
227 484 1018 844 1094 091
Page 34 of 35

THURROCK OPEN DOOR
(A Company Ilmited by guarantee)
NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024
14. Share Capltal
The charity does not have a share capital and is limited by guarantee. In the eveni ol the charity
being wound up the maximum amount which each mombor is liable to Contribute is £1.
15. Related Partles
Ono of the Truslees is also a Trustee on Ihe Board of Trustees of Thurrock CVS. During the year
Thurrock Opendoor have incurred costs relating to the following services provided by Thurrock
CVS., Rent £9,422 (2023". £9,454) Telephone £66012023.. £6101. Accountancy services £6.000
12023.'£6,000), Staff training £Nil (2023.. £236). Rrx>m hire £2,27712023: £1.856} and DBS checks
£67 (2023: £26).
16. Operatlng Lease Commllments
Future minlmum lease payments due under operating leases:_
2024
2023
Within one year
444
2,857
444
Operating lease paymanls roprosont amounts payable by the charity for additional
premises. The lease is on a rolling contract basis with a minimum 14-day notice
period.
Page 35 0135