Company number: 06595498
Charity registration number.. 1125402
Thè Exalreo Trust Ltd
(A ￿MpanY Iwnited by guarantee}
Annual Report and Financial Statements
For the YeaT Ended 31 March 2025

THE EXAIREO TRUST LTD
CONTENTS
Referenc8 and Administrative Details
Trustees, Report
2to4
Statement ol TnJste8s' Responslbilitie5
Independent's Auditors Report
6t08
stalernent of Comprehensive Income
Stalernent of Changes in Reserves
10
Stgt8m8nt of Financial Position
Statement of Cash Flows
12
Notes to th• Financlal Stslemenls
13to28

THE EXAIREO TRUST LTD
REFERENCE ANO ADMINISTRATIVE DETAILS
Charlty regi•tratlon numb•r
1125402
Company regi¥tration numbor
06595498
The Charity is incorporated in England & Wales
Prfnclpal offlco
5 The Coneries
Loughborough
Leiceslershire
LEI1 1DZ
R•gl8t•rod offlco
Northgale House
Norlh Gale
New Basford
Nottingham
NG7 78Q
TruAle•8
Mrs C BrRdy- Chair
Mr G Bradshaw-mays
Mrs B Wallington
Mr M Millman
Mr 5 Scogglns
MrA Aiman
Secretary
Mr C York
8•nk•
CAF 8aftk Ltd
25 Kings Hill Avenue
Kings Hill
Wesl Malling
Kent
ME19 4JQ
AsFDuntant
RWB CA Lt
Norlhg8te House
North Gale
New Basforu
Noth'ngham
NG7 76Q
Audttor
TAG Assur8nce Services Limited
8 Pendeford Place
P8nd8ford Businéss Park
Wolverhampton
Wesl Midlands
WV9 5HD

THE EXAIREO TRUST LTD
TRUSTEES REPORT
The trustees, who are directors for th8 purposes of company law, present the annual report together with the
financial slalements and audilors, report of th8 Gharilable company for Ihe year ended 31 MarGh 2025. This
report includ8s the narrative reportt'ng requyements of the Housing SORP 2018.
Ref8rence and admlnlstratlvé d•talls
Referenc8 and 8dministraliv8 details are shown in the schedul8 of members of the board and profes$ional
advisors on page 1 of the financial staleffl8nts.
Governlng document
The Exalreo Trust Ltd is r8gistered as a cornpany Ilmlt8d by guarantee, governed by Its Memorandum and
Articles of Associeilon. It is also a charity reglstered for charitablé purposes with the Cttarity Commi8sion.
Tha charity also operate8 under the nam8 'Exaireo Reuse.: specrficaly, at it's back to work project based at
th8 Wèldon Road site.
Tru8t¢ès
The trusieos have a range of professSonal and business skllls and experlene0 approprlat8 to the needs of the
ch8rty.
Full trustees, meetlngs are held at least slx monthly, usually quarterly, with the day to day operatlons b8lng
delegated to sub groups as appropriate.
New trusl8ès arè sought in the event of a currant trustee retirlng and invit8d lo join Ihe Trust8e body11 they
C8n fill any nècèÈs8ry professional skllls gap8. New trustees are provlded wilh 8 copy of Iha Memorandum
and Artlcles of Assoclalion. the lal•st flnancial statements and th8 Charlty Commission publlcalion The
E888ntlal Truslee.. What You Need to Know. The trustees are encouragad to undertake the approprl2te
training and are glven tha opFortunlty to visft the Ch8rlty's properties 8nd meet the residents.
The company provides truste8 indemnity insurance for all tru8tees.
Rlsk review
The Trustees have assessed the major r￿kS to which the charfty Is expo$ed and are satisfied that systems
are in pla￿ to mitigat8 exposure to tliose risks.
The Trustees are Confident that the reserves held by ihe Chartty are sufficlent to enable it5 continued
operations.
Oblectlve• and actlvltles
Under it8 Memor8ndum th8 Charity is empowered to house, support, Gare and treat por80ns in need who are
homeless and suffering from the 8ffecls of povety. sickn968. disabillty, old age. alcohollsm, drug addiction,
offending behaviour or any other rnental or physic81 infirmity, as an expression of Chrlstian falth.
The objectives ol the Charity are wilhin the Charity Commisslon's guidance on public benefit,
The company is managed by the Irustees, two of whom have execullve roles.
Fundra181ng disclosures
Th8 eharily does not cary out significant fundraising acb'vities that requi￿ di8closure under the Charilles Act
2011.
Publlc ben•llt
The trustees Confimi that they have complied with the requlremenls of section 17 of the Charlties Act 2011 to
have due regard to the publiG benefit guldance published by the Charity Comfflisslon for England and Wales.

THE EXAIREO TrUST LTD
TRUSTEES REPORT
Achlevements and porfomiance
The charily. now h8vlng completed 16 years of operation, has main18ined a diverse range of courses and
activities for resldents, as well as offering a high quality of support and accommodation.
The Charity has 54 bed-spaces for Clients in need. Strong ongoing contro18 on collectlon of ineligible rent and
Housing Benefit continued Ihe good levels of income seen during this financial year. Void levels remained low.
improving this year to 5.5%.
AS a Regi8tered Provider of Social Housing the trustees are keen to a861st smalbr charities around the UK to
start up sirnilar temporary supported housing prqects. We are pleas6d lo report that the projects in
Manchester, Worc8St8r, Loughborough, Mansf181d and Covenlry continued to provide help to those in n88d.
We are still in discussions with olh8r similar proj80ts to expand this side of (Mjr work grBdually. This work helps
the charity to meet it's alms of supporting a larger number homeless adults than would be pas￿ble just in
Loughborough.
Throvghoul the year, all slaff contlnued to deliver courses and aclivilie5 to residents, most continue to b8 in
the areas of anger management and lifestyle, but others catered for special inlerests, crafts and general18i$ure
time. Induding gam8s evenings, art courses, craft. music and sport. The charity's allotment plot has continued
to be an ar8a of development, provldlng a safe spa¢¢ for Som8 of our most vulnerable rosldents.
The charlty has been very f¢rtunate to obtain the support of addillonal volunteers to help with a numbèr of
areas of our work Including working In recapllon at th? office, 5UPPOrting resiéents al the Reu88 Project and
accompenying our residents to appoinlments. We also ran 8 SUCC8ssful oU￿ard.bound week in Edale lor
residants. Our main office in Loughborough has conllnued lo b8 an e55ential tool In Ihe provislon of support
to our residents and olheTS in need in the local comrnunity alongside the Reuse Project.
The 'Exalreo Reuse, back to work program for residents has contlnuéd to develop and grow, off8ring largele
8upport to residents, helping tfvem lo find educ8tion and work experience that le8ds lo worthwhile ernploymenl.
The prolect boasts an excellent reputation and social medla followlng and has proved very popular wlth our
residents. Signiflcant amounts of furnlture and p81nl have been saved from landflll or incineration and the local
community are bgnafittin9 by purchasing low cost quality items. The Pallet Project has been successful.
recycling old wooden pallets into garden furnlture, Christmas decoratlons and other household items.
Ovèr the year, we continued to Show a positive level of suecèss in the rehabilitation of our r8sldent$. We
received 472 roferrel8 for ac￿MmodatIOn during the year la 30Vo increase on previou8 yearl and 52 new
resldents were housed by the Trust, 104 unique resldènts Iivod with us in total durlng the year, Around 40%
of th08e who left us dlé so sucGessfully as part of a planned rnove￿n. Even for those whom we had lo evict,
(rnainly for non-payment of their renll. a signific8nt proportion had made considerable improvemenls in Ihoir
kfestyle, while with us.
We have 8een increased levels of reftsrrals recently ￿sUltIng from the ongoing cost ol living cri8is and the
81gnificant number of asylum seekers and refugees housed locally in temporary ac￿MModa￿.0ll as they are
given leave to remain.
The Exair80 Trusl has adopted thè CharitSes Commission Code of Goc4J Governance and the tru8tee8
confirm compliance with the Gov8mance 8nd Financial Viability Standard. The Trustees have r8viewed the
Internal control systems in place and are satlsfled thal they provlde strong wntrols over the resources Df the
tharly.
Flnanclal revlgw
The trustees are pleased to report the increase in core tumover to £938,70212024'. £881,855). There have
also been strong increases in grant and donation incom8 and 8 Steady rise in fees 8arned from supporting
umbrella organis81l￿s. With the inGreas8d expendilure, partiCLblarly slafl wages and salaries and rent this
year shows a deficit of £38,466 compared to the surplus of £47,007 in last year.

THE EXAIREO TRUST LTD
TRUSTEES REPORT
Rgseryg¥ policy
The charity has total reserves of £218.80312024.' £257,269). Of these reservès £6.010 is restricted {2024:
£25.465) therafore free reserves ar8 £212.793 (2024: £231,804).
The trust888 will r8view the18vel ol reserves ennuallywhen approving tho annual accounts and business plan.
The policy is for the charity to grow and malntaln lis free reserves to 250/0 of lumover, thls provldlng a
reasonoblg Gu$hlon against the possibility of some proporties bgin9 relinquished back to their landlord8 and
againsl any future exiraordinary property mainlenance needs or business fluGtuatlon.
The Iruslees, intention Is that this goal wlll be achreved each year, but of necesslty this may have to be
lempered by Ihe costs incurred in further grovAh as well as the ongoing social objective ofthe ch8rfty to provide
ft)r the personal, heatth and sklll-relatèd rehabilitation of the résidents, Where possible this latter objectNe will
be resourced by grants 8nd donations, bul som8 asp8cts will need to be funded from retained revenue.
Investfflont pollcy
There are no restrlcllons on the Charlty's power to invest.
The trustses will detormino tho raqu1￿MentS of the Charity in the short, medium and long temi.
It wlll make, change or malntaln Its Inve81m8nt6 in thé light of these reqU1￿MentS and the advlc8 of sultably
qualified advisors
Futur• d•v•lopmonts
The Charity continu68 to support other charltsble organi8ation8 around the UK to provldè temporary supported
accommodatlon In the areas that they operate.
Th8 ehartty plans to purcha86 propertia8 in future to r6duce the relioncg onlondlords, Any growth in thig are8
will be gradual,
Dl*clo8ur• ol Infonnatlon to audltor
Each trustee has taken 8teP8 that they ought to have iaken as 8 trustee In orOer10 make themselves aware
of any relevant audlt Inform8tlon and to estsbllsh that the Charily's audltor Is Aware of that inform81ion. The
trustees confirm that there Is no relevant Informaiion that they know of and of whlch they know ihe audrtor Is
unaware.
Small comp?nl?s provlgl¢n •tat•m•nt
Thls report has been prepared in accordance with the small companies, reglme under thé Companies Act
2006.
The annual report was gpproved by the tru$tge6 of the Charity on 191h January 2026 and signed on its behair
by.,
Mrg C 8rady
Chair of Trust•O8
Mr G 8radshaw-May5
Trusto

THE EXAIREO TRUST LTD
STATEMENT OF TRUSTEES, RESPONSIBILITIES
The trustees (who are also directors of The Exaireo Trust Ltd for the purposes of company law) are fesponslble
for prgparing th6 twst88s' report and th8 financial stJt8m8nts in accord8nce with applicable law and United
Kingdom Accounting Standards (Unlt8d Kingdom Generally Accepted Acujuntin J Pra¢tiC8), Induding FRS
102 The Financial Reporting skndard applicable in the UK and Republ1¢ ol Iieiand".
Company law requires Ihe trustees to prepare financial statements for eath financial year. Under company
law the trustees must nol approve the Ilnanclal statements unless they are satisfied that Ihey give a tnje and
fair view of the state of affairs of the charitable company and of Ihe incnming resources and applicatson of
r8sources, including the income 2nd expenditure. of the charitable company for thai period. In preparing thes8
financi81 statements, the trust8es ara required lo..
select suitsble accounting policles and then apply them consist8ntly',
obse￿8 the méthods and principlas in the Housing SORP
make judgements and estima103 that are re830n8ble and prudent;
8t8te whether applicabl8 accounting standards. comprising FRS 102 hav8 beèn followéd, subject to
any material departures disclo$ed and explained In the financlal $latèments', and
prepar6 the flnandal statements on the golng concern ba818 unless ft18 Inapproprfate to pr88ume
th81 the charltable company will contlnue in busSne$s.
The trustées are responsible for keéping proper accourbting records that can dlscioge wllh r88son8ble
accuracy at any time the financi81 posllion of the charitable company and ènable them to ensure Ihal the
financial 8tat6ments comply wtih the Companies Act 2006. They are also r88pon8ible for 88feguarding the
asset8 of lh8 GharitBble company and h8nc8 for taking reasonable slep$ for the prevention and detection of
fraud and other Irregularltles.
The trustees are responslble for the malntenance and Integrily of the corporate and flnanclal Informatlon
included on the charitable company's website. Legislation governing the preparation and dlssemination of
financlal ststemenls may differ from leglslation in other jurisdictions.
Approved by the trustéès of the Charlty on 19th January 2026. and signed on Its behalf by.,
frrk
Mrs C Brady
Chalr ol Trustees
Mr G Bradshaw-May5
Trust8e

THE EXAIREO TRUST LTD
INDEPENDENT AUDITOR'S REPORT
TO THE TRUSTEES OF THE EXAIREO TRUST LTD
Oplnlon
We have audlted thé flnancial statements of The Exaireo Trust Ltd (the 'Charilable Company,) for the year
ended 31 March 2025, which comprise the Statement of Comprehensive Income, Slaternenl of Changes in
R6seNes, S1atement of Financlai positlon, Stslement of Cash Flows and Notes to the Flnanclal Ststements,
Including a summary of signifi¢ant aC￿Unting pollcles in note 2. The financial reportlng fr8mework that has
been applied in their preparation is United Kingdom Accounting Standards. inclLtding FRS 102 'The Flnanaal
Reporting Standard applicable in Ihe UK and Republic of Ireland, and applicable law (United Kingdom
Generally Accepted Accounling Practice).
In our opinion the flnanclal statements..
giv@ a trua and fsir vi6w of tho state of tha ChariLqble Companys affair8 a8 at 31 March 2025 and
of its income and expenditure for the year than énded;
have been properfy prepared in accordan￿ with United Kingdom Generally Accepted Accounting
Pr8Ctice,' and
hav8 b88n prèparod in accordan¢8 wilh the requir8m8nt8 of th8 Companies Acl 2006, the Housing
and Regeneratlon Act 2008 and Ihe A¢coundng Dlreclion for Prlvate R8gls18r8d Provld8r8 of Soclal
Housing 2019.
B•818 for oplnlon
We conduct8d Our audlt in accordanc6 Wlth Inlematlonal Standards on Auditlng {UKI IISA6 (UKI} and
applicable law. Our responsibililies unoer those standards ara further described in the auditor respon8ibili1188
for the audll of the flnancial slalements section of our report. We are independent of the Charltable Company
In aGGordan¢e with the ethical requirernents Ihal are relevant to our audit of the flnancial statements In the UK,
including the FRC'S Ethical Stsndard, and we have fulfilled our other ethical re8ponsibililies in aGcordance
with these requlr&mentB. We believe that the audit evidence we have obtained 1$ Sufficient and approprlate to
provide a basi8 lor our opinion.
Conclu81on8 ralatlng to golng GonGern
In auditing the financial statements, we have concluded that the Board's use of the going ¢oncem ba818 01
accounting in the preparation of the financial slalements is appropriate.
Based on the work w8 havo performed, we have not Identttlad any m8tert81 uncertalnllés relating to evènts
or corTdilion8 that, Indlvidually or collectively, may cast gignificant doubt on the Charltable Cofflpany's ablllty
to continue as a going concern for a period of al least twelve months from when the orlglnal Ilnancial
statements Were authorised for issue.
Our responsibilltle5 and the responsibilitles of Ihe trustees wrlh respèct to going ¢oncem are descrfbed in the
relevant secuons of thls report.
Other Infonnatlon
The other informalluTTr comprl$es the inforrnallon included In the Trustees, Report, other than the financial
ststements and aur audltor's report thereon. The Board Is responslble for thè other infomation. The other
information contained within in the annual report. Our opinion on the financial sL8lements does not cover the
other information and. except to the extent otherwise explicilly staled in our report, we do nol exp￿88 any
form of assurance conLlusion Ih8r80n.
In connection with our audEt of the financial statements. our respon6ibility is to read the other information and,
In doing so, consider whelher the other Informadon is materially inconslstent wllh the financlal 5telemenls, or
our knowledoe obtained in the audit or otherwise appears Lo be materially misstated. If we identify Such
malerial inconsistencies or apparenl material misstatements, we 8re required lo delemine whether there is a
material misslatomant In the financial statements or a material rni88talement of the other inforrnation. If, based
on tho work w8 have performed, we Cc￿clude that there is 8 material misstatement of this other information,
we are requir8d lo report that fact.

THE EXAIREO TRUST LTD
INDEPENDENT AUDITOR'S REPORT
TO THE TRUSTEES OF THE ÉXAIREO TRUST LTD
We have nothlng to report in thls regard.
Oplnion on other matter prescribed by the Companies Act 2006
lrn our opinion, based on the work undertaken In the course ol the audit:
the information given in Ihe Trustees, RepoTt the financial year for which the fina￿la1 slat8ments
are prepared Is consistent with the financial statements,. and
thg Trustees, Report hes been prepared in 9ccordance with applicable legel requirements.
Matters on whlch we are roqulred to report by exc•ptlon
In the light of our knowledge and understanding of the Charitable Company and its environment obtained in
the ttJuf8e of the audit, we have not identified material misstatements In the Trustees, Report.
We have nothing to report in r88P8Ct of the following mattgrs where the Companies Act 2008 requires us to
report to you if, in our opinion:
a¢Jequ8te accountlng records have not been kept, or relums adequate for our audit have not been
received from branches not Vlsiled by u8; or
the financlal ¥talements are not in agreernent wlth the arxountlng records and returns. or
certain disclosures of direclors, remun8ralion specified by law are noi rnade; or
W8 have not r8C8ived all the informatlon and explanatlons we r8quire for our audit.
Rosponglbllltles of dlreclors
As explained more fully in the Statement of Trustees. Responsibililles (set Dul on page 5), the truslees are
responsible for the pfftparation of the financial statements and for being satisfied that they give a true and fair
view, and for such intemal control as the Irustees determine is necessary to enable Ihe preparation of financlal
statements that 8re free from material m18818tement, whether due lo fraud or error.
In preparlng the flnanclal statemenls, the trustees are responslble for assÈssing the Charitable Company's
ability to continue as a going concern, disdosing, as applicable, matters rélatéd to going concarn and using
the going concern basis of accounting unless the tnjslees either intend to liquidate the Charitable Company
or to cease operations, or have no realistic allemative but lo do so.
Audllor rn8pon8ibllltles for the audlt of the flnanclal statements
Our oblectlves are to obl8in reasonable assurance about whether the financlal statements 88 a whDle 8re free
from matèrfal misstatement, whether due to fraud or error, and to ISSU8 an auditorfs report that includes our
opinion. Reasonable assurance is a high level of as8uranc8 but is not 8 guaranlee that an audit conducted in
accordan￿ wilh ISAS (UK) will a￿ayS delect a material rnisstat8ment when it 8xists. Misstatements can arise
from fraud or error and are considered material if, individyamy or in the aggregate, they could reasonably be
OXPeCted to influence the economic decisions of users taken on the basls of these flnanci81 s18t8m8nls.
Extent to whl¢h the audlt was capable af detecting Irregularltigs, Includlng fraud
Irregularities, Including fraud, are insl8nces of non-compliance with laws and regulations. We design
procedures in line with our responsibilitl8s, Outlined above, to delecl malerlal misstalemenls in respect of
irregulartlle5, Including fraud. The extent lo which our procedures are capable of detecting irregularlties.
including fraud is detailed below-
Our audit procedures were designed to respond lo risks of matenal misstatement in the financial statements.
recognising that Ihe rtsk of not detecllng a mdtertal misslatem8nt due lo fraud is higher than the rlsk of not
detecting one resulting from error. as fraud m8y involve deliberate concealrnent by. for example, forgery,
misrepresentations or Ihrough collusion. There are inherenl Ilmltations in the audit procedures performed and
the further removed non-compliance with laws and regulalions is from the 8vents and transactions reflected
in the fin8nGial staternents, the less likely we are to becomè awar8 01 it.

THE EXAIREO TRUST LTD
INDEPENDENT AUDITOR'S REPORT
TO THE TRUSTEES OF THE EXAIREO TRUST LTD
A further descriptlon of our responsibilities is available on th8 Financial Reporting Council's webslte gl-
www.frc.org.uklauditorsresponsibilities. This des¢rlplion forms part cf our auditor's report,
As part of 8n audit in accord8nce with ISAS {UK), w6 8X8rcis8 professional judgament 8nd mainlain
professianal SGepticism Ihroughout the audlt. We also..
Idenlify and assess the risks ol material misslatemenl of the financial statement5, whelher due to
fraud or error, design and perform audit procedures respon8lve lo those risks, and obt8in audit
evidence that is sufficient and appropriate to provide a basi5 for our opinion. The risk of nol detectlng
a material misstatement resulting from fraud is higher than for ono rgsulling froTn 8rroT, 8s fraud may
involve collLtsion, forgery, intentional omissions, misrepresentations, or the ovérride of interns
control.
Obtaln an understanding of internal control relevant lo Ihe audil in order lo design audll proGedures
that are 8ppropriat8 in the ¢1r¢umstsnces, but not for the purpose of expressing an opinion on the
effectiveness of the Charity's Internal control.
Evaluat8 the appropriateness of accounting policies used and the reason8bl8n8ss of accountlng
estimate$ and r8lat8d disclosures made by the trustges.
Con¢lude on thè appropriateness of the trustee's use of the going concern basls of accounting and,
based on the audit evidence obtained, whether a matenal uncertainly exists related lo events or
conditions that may cast signrficant doubl on the Charlty's ability to continue as a going conc8m. If
we conclud8 that a material uncertainty exists, we are required to draw atténtion in our auditor's
report lo the related dis¢losure8 in the financial slalements or, if sJch di8¢108ure8 are inad8quate. lo
modify our opinion. Our conclusions are based on the audit ovidenGg obtained up lo the d8le of our
auditor's report. However, future events or condilions May cause the Charity lo cease to continue
as a going concern.
Evaluat8 th8 overall presentation, slfUCtur8 and content of the financial slat8ments. including the
disGlosures, and whether tha f1nancial slatgmenls represent the underlying transactions gnd events
In a manner that achieves falr presentation.
Obtain sufflcienl appropriate audil evidence regarding the flnanGial informallon of the entities or
bu8iness activities within the Charlly lo express an opinion on the flnancial statements, We are
responsibl8 for the direction, supervision and performance of the Charity audit. W6 remain solely
responsibl8 for our audil opinion,
We camfflunic818 wllh Ih08e charged with governance regarding, arnong other matters, the planned scope
ané Ilmlng of the audlt and sionificant Gudll findings, including any significant deficlencles in int8mal control
that we Idonlify during our avdll.
Use of our r•port
This r8PQrt is made solely lo the Charitable Company's members, a5 a body, In accordance wlth Chapter 3 of
Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state lo the
Charflable Company's members those matters we are requlred lo slate to Ihem In an 8udilor's report and for
no other purpose. To the fullest exlenl permitt8d by law, we do not accept or assume responsibility to 8nyone
other than the charitable carnpany and ils trustees as 8 body, for our audit work, for this report, or for the
opinions we have formed.
pott FCA (Senior Statutory Audltor)
For and on behalf of TAG Assurance Servlco8 Limited, Statutory Audltor
8 Pendeford Place
Pendeford Business Park
Wolverhampton
West MidlaNds
WV9 5HD
191h January 2026

THE EXAIREO TRUST LTD
STATEMENT OF CQMPREHENSIVE INCOME
FOR THE YEAR ENDED 31 MARCH 2025
2025
2024
Not•
Tumover
Operatlng Expenditure
Other Incomè
938,702
11,203,433)
237 597
881.855
11,136,027)
313 713
Op•rallng SurplusllDeficil)
(27,1341
59,541
Profit on disposal of fixed assets
Interest r8cèivable
Interest and flnanclng costs
11,332
12.534
Surplusl(Deflcitl before tax
TaxatSon
(38,4661
47,007
Total compr•h•nslve Income for the year
<38.466)
47,007
The Charity's results relat8 wholty to continuing activities. The accompanying nolÈ$ form perl cf thesa
financial slatem8nts.
The financial slaternents were approved by the Board on 19th January 2026
Mrs C Brady
Chalr of frustw•
Mr G Bradshaw.Mays
Tru$tae

THE EXAIREO TRUST LTD
STATEMENT OF CHANGES IN RESERVES
AS AT 31 MARCH 2025
Unre•trlctod
Incomo &
Exponditure
R886Ne
Re6trlcted
Reserrfe
Total
Balance as at 1 April 2023
210,013
249
210,262
Total comprehenslve incorne lor the year
21,791
2S,216
Balance as gt 31 M8rch 2024
231,804
25,465
257,269
Total comprehensive income for the year
19,011
19,455
38,466
Balance a8 at 31 March 2025
212,793
6,010
218,803
io

THE EXAIREO TRUST LTD
(REGISTRATION NUMBER 065954981
STATEMENT OF FINANCIAL POSITION
AS AT 31 MARCH 2025
2025
2024
Nots
Fixéd Assets
Tangible fixed assets
Current Agsets
272 574
263 890
Trade & other debtors
Cash & cash equivalents
79,388
51,179
89,310
130,567
175,782
Crndlttsra: amaunta falllng du• wlthln one year
Not current a98ets
86,828
136,342
Tolal assets legs current118bililiès
359,402
400,232
Cr•dltorg: amounts falllng du• Ifter
more than ono year
140 599
142 963
Total net 3S8ets
218,803
267,269
Res•Nes
Inwme & expenditure reserve
Reslrlcted re8eNe
212,793
231,804
Total reserves
218,803
2S7,269
The financial st8t8m8nts on pages 1110 28 w8re approved by the trustegs. and avthorised for issua on 19th
January 2026 and signed on Iheir behalf.,
Mrs C Brady
Chalr of Trustees
Mr G Brad$haw-May8
Trustee
li

THE EXAIREO TRUST LTD
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2025
Note
2025
2024
Net cash generated from operatlng actlvltles
16
719
53,807
Cash Ilow from Inv•8tlng aetlvltles
Purch¥8e of tangible fixeo assets
Sale of tangible fExed assets
(21,920)
(5,9Q5)
400
(21,201)
48.302
Cash fl¢)w from flnJnclng a¢tivilies
Interest paid
New loans
Loans paid
(11,332)
(12,534)
Repayments of borrowlngs
(14,0921
(14,579)
N•t Chang• In cash and cash •qulvalents
135,2931
33,723
Cash and cash equlvalgnts at beglnning of the yoar
86,472
Ca8h •nd cg8h •qulv8l•nt8 81 ond of tho year
51,179
86,472
The accornpanying notes form part of the¥e financial sLltements.
12

THE EXAIREO TRUST LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Legal slatu•
The Exaireo Trust Lld Is registered under the Companle5 Act 2006 8nd is a reglstered provlder of so¢lal
housing and a registerèd charlty.
Ac¢ountln9 PollGle8
Basis of accountlng
The financial 8tstements of the Charity are prepared in eccordance wlth UK Generally Accept8d
Accountlng Praclice (UK GAAP) including Financial Rew)rtlng Siandard 102 (FRS 102) and thé Houslng
SORP 2018.. Statement of Recommended Pr8clice lor Regi8tered Soclal Housing Provider$ and comply
with the Accounting Oir8dion for Private Registarad Provid8rs of Social Housing 2019.
Ba8ls of pr•parAtlon
The Exaireo Trust Ltd meets the definition of a public beneflt entity In accordance with FRS 102.
The finan¢i81 statements are presenled In Slerling (£1.
Golng concern
The Charity's business adlvilies, its Current linancial posltlon and faclors Ilkely to affect tts fulure
development arè $61 out withln th8 report from Ihe board. The Charlly has in p18C8 long-term debt
facilities which provide adequate resources to finance committed d8Yelopment progmmme8, along with
the Charity's Day to day oper811ons,
As part of the g0Sng conGern assessrnent and conclu8Son, tha tru31ee¥ believe they have strong controls
wilhln a vèry detalled rlsk assessmenl to rnlnlmlsè the risks to staff and resid8nts.
On thls basis. the board has a reasonable expectstlon that the charity has 8der4U8le resources to
contlnue in operational existence for the foreseeable futUfE, beinll a period of al least ￿e1ve months
8fter the date on which the report and fin8n¢ial Statements are signed. The l)oard have considered the
foreseeable future for their going concem assessment to cover the period to 31 It January 2028.
On this basis, the board Continues to 8dopl the golng eoncem b88iS in the financial statements.
SlgnlflcantJudg•rnents and esllmates
Preparation of the financial slatemenis requi￿$ managemenl to make 6ignlfjcant ludgrnents and
estlmate¥,
Us•ful Ilv•8 of deproclable assots
Management reviews its estimate of the usefvl Iiv8s of daprgciable assets 8t each reporting date based
upon the 8xpected utility oflhe assets inGluding any Components. Uncertainties of these estimales relate
to technologlcal obsolescence that may change the utilily of certain so￿are and IT equlpment, changes
to Decent Homes Standards and changes to energy efficiéncy requlrements which may require more
frequent replacèment of key components. Accumulated depreciation of hou$ing properlies as at 31
March 2025 was £29.016. The carrying arnounl of the housing prope￿.e$ was £227,329 at thè yèar
end8d 31 March 202S.
Turnovor and rov•nu6 recognltlon
Turnover comprises rental income receivable in Ihe year, and Oiher services included at the Invoiced
value of goods and $8rvices supplied in the year and grants rèceivable in the year.
13

THE EXAIREO TRUST LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Accountlng poll¢l•s Icontlnuedl
Don8tlons are recognlsed when the charity has been notified In wrftlng of both the amount and
settlemsnl date. In ihe evenl that a donation is subject to ¢c￿ditiOnS that requlre a level of p6rfom)anee
by the charity before Ihe charlty is enljlled lo Ihe funds. the income Is defa￿ett and not recognlsed until
either those condltions are lully met. or the fuifiiment of those conditions is wholty withln the control of
the charity. and it is probabl8 that th8s8 conditions will be fulfilled in thè rèporting period.
Donated seNlces and facllltles are included in income at a valuation whlGh is an estimate of the financlal
cost borne by the donor where such a cosl 18 quantifiable and measurable, No income is recc¥3nised
when there is no financial cost borne by a third paty,
T Axatlon
The Ex8ireo Trust Ltd is a r8gist8r8d charity and is, th8r8fore, exempt from taxation upon profits arising
from its charitable activities.
Debtoro
Short term debtors ar? rneasured al the transaction price.
Loans receivables are measured initlally at falr v81ue.
CY•dftors
Short term trad8 Greditors ara rn&8surod al tho transaction price. Other financial liabllities, indudillg
bank loans, are rneasured initially 81 lair value. net of transactlon cost5, and are measured subsequently
at amortised cost using the effective Inlerest method,
Ernploy•a 8•n•flta
short.term amploye8 benefits and contributions to defined contribution plans aro rocoonised 98 en
xpense in the period in which they are incurred.
Hou8lng properties- Propertie8 h81d al cost
Housing propetlies a￿ properlies held for the provislon of social houslng or10 olhewise provide $ocial
benefit. Housing properties ar8 prlncipally properties avallable for rant and ar8 slated at cost less
accumulated d8pr8aation and. Cost in¢lude¥ the ¢08ts of awuiring land and buildings.
Govornmant 9rant•
Govemm8nt grants Include grants recelv8ble from Ioc81 aulhorilles, and other government
organl$alions.
Grants relating to revenue are recognised in income and expenditure over the same period as the
expendllure lo which they relaté once reasonable assurance has bèen gained that the entity will comply
with the condllions and that the funds wlll be received.
Grants due from govemment organisalions or received in advance are included as current assets or
IiabSlltles.
Other grants
Grants received from non-government sources are recognised using the pgrfomianco model. A grant
whlch does not impos8 specified future PerfOrrnan￿ (xJnditlOnS is recogniseil as revenue when th8 grant
proceeds are received or rec8ivable. A grant that imp05es specified future performance-relale
onditions on Iho a8soualion is rocognised onty when these condition5 are met. A grant rec91V8d befor8
the revenue recognition Gtiteria ar8 salisfied is recognlsed as déferred income.
14

THE EXAIREO TRUST LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Accountlng pollcl•8 (continued)
Deferred income represent3 amounts received for future period8 and is releas8d to incomlng re80urces
In the period for which it has been received. Such incomè Is onty dèferred when..
The donor Specifies that the grant or donation must only be used in future accountlng periods; or
The donor has Imposed condltlons whlch must bp met before the Trust has unconditional
6ntitlem8nL
Depreclotlon of housing properties
Where possibl8 th8 major compon8nts of housing propertl8s ar8 8eparatety identified and d8pr8ciated
to write down the cost of each componenl to its estimated residual value on a straighl-line basls over its
8stlmated useful economic life.
Un￿sS idantifieé at acquisitlon, newly acquired propertles are treatsd as a slngie structure untll
8ub8equent valuations andlor repl￿ement expendilure is quantified,
The charlty depreclates the major components of its houslng propertte8 at the followng annual rates:
Stnjcture and rools
Kltchen and bathrooms 10¢/9
Freehold land is not d8proclal8d.
Othfjr tanglble flxed ￿se18
Other langlble fixed assets are measured at cosl le&8 accumulated depreclation and any accumulat8d
impairment losse6.
DeprÈciation is provided evenly on the cost of18ngiblè fixed assets lo writ8 thom down to Ih6ir estimated
rosidual values over Ihelr expected uselul economic Ilves. No depreciation is provlded on freehold18nd.
The principal annual rates used for other assets are:
Motor Vehicles
Computer Equlpment
Fixtures. Fltllngs & Equlpment
250A r8ducing balance
33.330/0 straight line
16.67Q/o 5traighl line
L•a808
R8ntals p8id under operating leases are charged to inGome and expenditure on 8 Straight-line basis
over the 18AS8 term.
R•8er4e8
Unreslrlctéd income funds are general funds that are 8vailable for Use at the truste8'5 dlscretion In
furtheranc8 of the objective6 of Ihe ¢harity.
Flestrict8d Income funds ar6 those donated for use in a partlcular area tx for specific purposès. the use
of which is re5trict8d lo that area or purpose.
15

THE EXAIREO TRU8T LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Particulars of tumover, cost of sal•s, op8ratino costs and operating surplu81(d•llelt)
2025
Oparntlng
Surplusl
(deflclt)
C08t of
Sales
Operatlng
expandlture
Tumover
Soclal houglng l•ttln9S
938,702
(308,480)
(638,119)
{7.897)
Other soclal hou81ng
actlv111•8
Charges fDr 8UPPOrt serviGe5
Other
Actlvltles other than soclal
houslng
237,597
(216)
(267.550)
(30,569)
1,178,299
(308,896)
(904,5691
(38.468)
2024
Oyratlng
Surplu81
(doflclt)
Cost of
Sal83
Turnover
Op•ratlng
Exp•ndttur¢
Soclal houslng l•ttlng8
881,855
(293,2341
1701,$85)
(112.9621
Other soclal housing
activltles
Charg05 for support servic88
Other
Actlvltlo$ olhar than soclal
houslng
312,713
1216)
1153,528)
159,969
1,195,568
(293,4481
(855,1131
47,007
16

THE EXAIREO TRUST LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Particulars of turnover, cost of sales, oporatlng costs & operatlng surplusl(deficlt) (contlnued)
Hom•l¢ss neod¥ support•d houslng
2025
2024
Rent receivable net of identifiable service charges
Donations
Granl
938,702
881,855
Turnov•r frorn social hou8lng lottlng8
938,702
881,855
Dlr•ct CO8ts
Ront
Ral8s and wal8T
Light, heat and power
Repairs and maintenance
Other direct eosls
145,527
22,654
68,451
42.145
29,703
143,608
21,802
63,138
32,737
31,949
308,480
293.234
Olher oporating exp•ndltur•
Wages and s818ries
Staff NIC
Slaff p8nsion8
Trustets remuneration
Trustee NIC
Trustee pensionB
Travelling
Rent
Rate8 and water
Llght, heat & power
Insurance
oth8r exp8n8es
Repalrs & maintenance
Telephone
Office expenses
Motor expen8es
Training
Personal support costs
Accounlancy cosls
Ind9pend8nl examiners fee8
Legal and professional fees
Deprecialion of housing properties
Loan and mortgage inter8st paid
Bank fees
410,429
25,678
8,686
56,381
5,897
1,411
4.061
16,250
1,775
1,010
6.380
22,256
10,654
6,221
19,516
3,643
1,836
3,488
2,683
11.280
3,056
3,627
11,332
569
452,875
28,433
9,275
70,153
7,170
1,730
5,250
16,250
1,667
4,101
7,721
14,433
12,341
8,537
24,419
4,419
1,011
1,941
2,436
10,740
3,627
12,$34
522
638,119
701,585
17

THE EXAIREO TRUST LTD
NOTES TO ThE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Partlculars of tumover. cost of sales. operating costs & operatlng surplug1(deficit) {continuedl
2025
2024
Actlvllles other than social housing
Donated goods and services
Donation incowne
Grants
other ￿VenUe
44.388
57,289
8,250
127,670
40.483
80,247
66,232
126,751
Turnover Irom oth•t aetlvltl•8
237.597
313,713
Fundralsing costs
216
216
Wages arKI salaries
Statt NIC
Staff pensions
Trustee remuneration
TTUStee NIC
Trustee pension
Rent, ral8s and water
D8preciation of other fixed 88sets
Light, heat and pow¢r
Telephone
Insurance
Motor expenses
8ad debt
Loss on asset dlsposal
Tr8velling
Trainlng
Bank fees
Personal support costs
Donation
143,163
10.611
3,060
15,928
1,570
65,553
3,897
1,113
48,895
9,609
4,646
40.414
8,103
6,022
492
550
424
3,668
406
551
263
4,073
20
150
24,072
1,500
22,335
267.950
153,528
18

THE EXAIREO TRUST LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Operatlng surplusl(dollclt)
The oper81ing surplus1(deflclt) is arrived at after charglngi(credrtlng)
2025
2024
Depredallon of hDuslng properties
Depreciallon of tsngible flxed a38els
Deficit on dispos81 tangible fixed assets
Operating le858 rentals
Land and buildings
3,627
9,609
3,627
8,103
406
210,672
200,272
Employee8
The average number of persons employed by the charity (induding Irusle8s) during the year was:
2025
2024
Admlnlstr8tlon
Housing, SUPPDrt and care
16
28
30
44
38
The 8ggrog818 payroll cost8 of these persons wer8 as follow8:
Wages and salarles
Social security costs
Other pension costs
625,901
43,756
588,582
39,499
683,198
640,199
Mrs B Wallington received remuneration of £40.454 (2024.. £38,909), employer pension conlribution of
£1.026 {2024'. £9801 and travel expenses of £Nil (2024.. £Nil) in her capacity as Support manager.
Mr G Bradsh8w-Mays received remuneration of £31,85S12024.. £31,245) for 8UPPOrt worklng, and
travèl and general oxpens8 reimbursgrnents of £1,55512024'. £2,518).
No direjelors reeeived ramunoration for their role as trustees.
No employ88 received ernolum8nts of more than £60,000 during the year (2024 - No. Nil)
Taxatlon
The company is 8 register8d charity and is, tharoforè, exempt from taxation.
19

THE EXAIREO TRUST LTD
NOTES ro THE FINANCIAL ST ATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Credltorg: Amounts falllng due wlthln on• year
2025
2024
Bank and other loans
Tr8de creditors
Taxatlon and social security
Other creditors
Accruals and deferred income
1,729
3,992
11,495
8,785
17.738
2,125
1.336
9.878
10,954
43,738
39,440
10. Cr•dltor#: arnounts falllng due after moro than one year
2025
2024
Bank and 0th8r loans
140,599
142,963
The bank loan Is repayable as follows..
Within one year
Wthin one lo Iwo years
Within and fivè years
Flve years or moro
1,729
1,729
5,187
133683
2,125
2,125
6.374
134 464
142,328
145,088
The bank loan is repayable by rnonthly instalments, with IntÉrèst charged at 8.45Q/D, the loan is secured
by a charge over the propety.
11. Qp•ratlng lea80 Gommitrnents
As at 31 March 2025 the ch8rlty has annual Commltmenls under nonoancellatrje operating le8ses as
follows..
Operating leases:
Land and bulldlngs
2025
2024
Total operatlng laases
257 220
290,399
257,220
290,399
21

THE EXAIREO TRUST LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
12. Capltal Cornmltment
Caplt81 commitment of £NII existed at the y8ar-end (2024: £4,551).
13. R?lated partleg
Conlrolllng entlty
The charfty is wnlrolled by the trustees who are also diredors of the company.
Rélat•d party tran9actlon$
G & S Servlces {E.Mld$> Communlty Int•r••t Company
Mrs B Wallington Is a director of thls company.
During thg year The Exaireo Trust Ltd p8Sd £Nil (2024: £Nil) to this company for goods and services
supplled. There is an outstandlng balance of £NII12024.. £NII) induded in creditots.
During the year The Exalreo TNSI Ltd received £Nil (2024.. £NII) from this company for tho supply of
goods and servI￿s. There is an outslanding balance of £NII {2024-. £250) includ•d in trade debtors.
Included wilhin olher debtors is a loan of £1,51112024'. £2,711). Thls is due Irom the company lo The
Exalreo TNSI Ltd.
Mrs B Walllngton
(Tru8te8>
During the year, Mrs B Wallington made a dcn8llon of £10,000 (2024: £Nil).
MrB Tra¢y 8radShaW￿*Y*
During the year, Mrs 8rad8haw-Mays received a salary of £22,18012024.' £18,123).
14. Members Ilablllty
The charlty is 8 prlvat• company 1Smltgd by gugrantge and consequently doe¥ not have Shere capltal.
Each of the members is liable to Contrlbule an arnount not exceedln9 £1 towerd5 the liabllili85 of Ihp
charlly in the event of liquldation.
22

THE EXAIREO TRUST LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
15. Funds analysls
At1
Aprll
2024
At31
March
2025
In¢omlng
Rosourc•g
Resources
Expendod
Transtèrs
Gènèral fvnds
UnrestriGt8d income fund
231,804
1,150,129
(1,169,140)
212.793
Total unrestricted funds
231,804
1,1SO,129
(1,169.140)
212,793
R•gtrlrt•d funds
Residents Fl8hing Club
Women'8 Reeovèry Hou8a
Clothworkers Trust
St Martin & Tenant Deposlt8
Edel6 trip
Garfield W8Ston Foundation
Drug & Qutre8ch work
177
5,000
4.334
954
177
3,320
2,513
11,680)
{1 ,821)
12,204)
16.320)
(27,600)
6,000
1,250
6,320
12,600
6.000
15,000
25,465
26,170
(45,625)
e,010
257,289
1,176,299
11.214,765)
218,803
Residents Fishing Club was establish8d by a grant from Charnwood 8orough Council.
Drug & Outreach work - funding to contribute Iow8rds staff G05t of the project.
Women's recovery House - To purchase a vehide.
Clothworkers TNst- Purchase of Minibus.
St Martln In the Flelds - Resident deposit.
Gartleld Weston Foundatlon - Outreach work8r $81ary and the Reuso Project costs.
16. Cash flow from operatlng actlvltl•s
2025
2024
Surplusl (Deflcltl for the year
Adjustment8 lor non-¢aih Il•ms'.
Oepreciation of tangible fixed assets
(Incr8ase) in trade & other deblors
Incre8sel (decrease) in Irade & other creditors
AdJu8tm•nts for investing or flnanclng actlvitles:
Nel Ios5 On sale of fixed assets
Interest payable
(38,466)
47,007
830
22,329
4,e94
11,730
18,015)
19,855)
406
11.332
Nat cash consum•d by op•rntlng actlvltlé$
719
53.807
23

THE EXAIREO TRUST LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THEYEAR ENDED 31 MARCH 2025
17. CA•h fiow from op•rnUng •dMtl•• (contlnu¢d)
Atl
Aprfl
2024
Oth•r non-
At31
March
2025
C••h flow•
mov•m•nts
(36,293)
61,179
(1,729)
Cash
Bank k)8n8 due 4*lthln one yoar
Bank bans due greater than
one year
86,472
(2,125)
<140,599)
(142,963)
2,780
(390)
Tot•1
(SB,616)
132,533)
{11,149)
18. Valu• lor Mon•y 8tandard
Intmductlon
As part of the Value for Money Standfjrd: Th• Regulator of Soclal Hou81ng ha8 adopted o Berle8 Qt regulatory
rnetr1￿ a8 a tool to keep a consl8t8nl m83Nure of Valu8 for Money (VFM) acros8 all provlders,
M•p•urè
Outcom•
Relnvostrn8nt % (due to the nature of the prolect we
have not develop8d new 8tock durtng thi8 flnanelal yoar)
Now Supply Dallverad % (due to the naturg 01 the
prolect W8 have not developed new 8toth durfng thli
financlal yo8r>
NIA
NIA
Ge8ring (Housing Propertleg at costl
62.61%
Earnlngs belor8 Interest, tax. depreciatlon, amortl88tlon,
major repalr8 Included Intsre8t Cover %
(209.21)%
Hèadllne sodal Pouslng cost per unll
£15,777
Operatlng Margln % - 8odal h¢Ju8lng onty
(2.73)%
Operatlng Margln % - overall
(3.14)%
R•tum on ca￿1 employed
(10.24)%
ne
In add￿lon to the 7 core M￿riC8, set by the Regulator, organ188tlons can choose other rn8trics that
best define their othos. All these metrlc% 8r6 reported In, or wlth, the annu81 acciHJnls.
24

THE EXAIREO TRUST LTD
NOTES TO ThE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
VFM A¢hl•vwnent In 20￿23
For th18 yearf8 fJJtcome6, agalnst our chosen metrlcs, please see tsble 2 below,
M•irf¢ to la•••ur• our VFM Aohl•v•m•nt
Outaoml
VOID managemenl: Ocojpan
94,6%
OccupanGy Rate of unlts
avallable to let
Avérage Resldent hours per
week
Work Experl8nc8 I Volunteerlng hours
Meetlng the D8cent Homes Stsndard (DHS)
98.1%
Unlts mootlng the DHS
quallty mea8ur8
Resldents elther Véry or
Falrty Satlsfied wlth the
Overall Exalreo service
Overall Sati8factlon
Complalnt Resolutlon
loo%
Complalnts resolved ¥Mthln
the target tlmescalo
Exqbo oncour*g•$ a work •tho8 through rnthlent ky)lunt•orfng whlht bulldlrw work expertenco and other
n8fBffablé 8kllh e.g. teamwork. W¢ keep 8tstlfj￿￿ to domon•trate th18 unlque uxtra value wovlded, not only
lo Iho rgoki•nt th?mgelvo5, bul aloo to Exalroo and Indeed tha wldor communty. Our are hmtted to wr
Reu80 unm only, at the pr088nt tlmo. and so do not Inclu￿ oxtemal or oth•r Intomal p*cam•nts Ihal •16p
tsklng F4a¢•. Honce QVerAM yo￿nIO0r1ng 18 8 d•gr•8 larger. [Noto; the hour8 flgure8 appty purety to t2that:
Vo￿nI0•￿ I work ￿perfonCe and doe8 not include the nvm•rou$ oxtemalty 8ourc•d hour8 provld•d to ow
charlty by pwou8 rnomb8rn of our I￿xI c<knmunlty].
ant sat18fg¢Uon Mo88ur• (fsm) 8tandarfl•ed 8UMy qUa8llon on ov•raff from th• 202$ T8
Exalr￿ R•81dont SuNoy.
An 88ven Cwiplalnts r¢celvéd ¢lurtng tlKg year wèrn r88olved wlthln the thn8 Ilmlts Set by tho Aou•lno
Ombud8man' 8 Complaint Handllng Code, con818lent all 8lx ¢omplolnts ro8oIvgd wthln th• rfjqulrnd
limesc8108 last ygar. For mth InfOmw￿On, See Exalreo's 2028 Annual porfornian￿ and
8•fvic• Improvwngnt rel￿ which Is publl8hed on tho Foedbad(9•4lon of cw web8ts.
Tenant Satl8fa¢tlon M•a8ures (fsm s)
The ov8r8ll s8tlsf8cts.on measure has been taken from our 2025 TSM Exair80 Re8ld8nt Survèy and
Used as a metric here as we have hlstorfcally alway8 reported on that measure. There are 11 other
26

THE EXAIREO TRUST LTD
NOTES TO ThE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
TSM'S, vla suryey quo8tions, along ￿￿th 10 TSM'S ganerated from management Infonnatlon. The
Decent Home8 Standard metrlc18 r•lated to on8 of the latter TSM'S.
Our overall TSM'S wlll be reported separately. Thls18 becau88 the Tenant S81i8f8Ctlon Méa8uro8
are part of a dlfferent st8nd8rd: tho naw Tran8par8ncy, Influence and Accountablllty Stsndard, not
the Value for Money Stand8rd that the88 metrfcs aré part of. To Include all 22 TSM'8 here would
blur th8 respectlve St8ndards reporting, although there Is a degr88 of overfap. To comblne th8 two
may 8160 rlsk this document becomlng too (xmbernome, le9s spe¢lallgt and 8018ss roadablo.
Henca the 22 overall TSM'8 wlll be raported soparately, In a new area of Ex8lreo'8 W8bsfte.
Comparfson wlth 2023.24, 8•nchm•rklng and fargots for 201&26
Exalrèo18 a mémber of the Aculty Small Provlder Benchmarklng (SPBM) servlce. Th18 help8 US
to benchmark (compare) the varlou8 elements and outcome8 of our 88rvlce wlth other slmllar
org8n1s8tlons or peer group6.
Not all aspects of our 88rvlce can be benGhmarked, dua to the bespoke nature of our 8arvlc8.
Where benchm8rklng data Is held by SPBM, It18 glven In relallon to each of our ch088n metrlG6.
th r•f•r•nc• to th• pr•vlou8 table•, the b8nchm8rking data, together wlth our exl8tlng and
proposed targets for the forthcoming 202&26 reportlng y8ar, ar8 sumrnar188d In table 3 below,
The tsblè also 8lbW8 comparl80n wlth our out¢omes for the prevlous 2023-24 reportlng year.
202*25
Out¢om•
1024QO
0.c¢u￿￿ Aatg ',:.:.
94,6%
93.3V
90%
Ré81
ent"Voluntqérlng
(houts per wegk)
100.
102..7
NIA
100
,98.1%
100•A
97%
97%
Ovornll Sthfaètl
•4.3%
87.4Y•
85%
Complalnls Ro8olul
Benchma￿1n9 obtained A¢ulty Small Provlder Benthmarklno, po8r group & Aculty median8 f¢Y 2024125.
IOOOA
85%
85%
27

THE EXAIREO TRUST LTD
NOTÉS TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
The Resident Volunteering targel for 2024-25 was kept at 100 average resident hours per week
because external and other internal activities le.g. Exaireo's allotment, plaGement with the
Malntenance Team, etc) were no longer being robustly measured. Hours are now only bein9
recorded for our Reuse Warehouse Unit. Although stats are no longer belng robustly captured for
other resident activities, thes8 activities ar8 indeed still carrylng on. This residenl volunteering
target will remain in place, at the same level, even though we only just met it this year. This
should provide an inGentlve for ￿sOlidatIng this area of service.
Other targets remain the same and are realislic atthough they look low. This Is due to the very low
sampl8-sizes Involved as Exaireo is a very small provider, with just 44 directly managed unlts as of
31￿ March 2025. Hence it would take very few failings to disproportionately Ghangé an outcx)me.
E.g, Exaireo received only 7 complaints in this reporting year.
28