# **TRUSTEES’**
## Legal and Administrative
## **Trustees**
Mrs P Southern - Chair Mrs J Kennedy - Vice Chair Mr A R Hogben - Treasurer Mr I B Cox Mr M Doble Mr T Dawlings Mrs A Harris – Resigned 14/11/2024 Mr F Hobbs Mrs S Barnes – Appointed 31/7/24 Mr P Carter – Appointed 29/5/24 Mrs Karen Bryne – Appointed 26/3/25 Mr T Fagg – Resigned 3/4/2024 Mrs L Homewood – Resigned 8/4/2024
## **Solicitors**
Robson & Co 147 High Street Hythe Kent CT21 5JN
## **Main Bankers**
HSBC Bank Plc 41 Sandgate Road Folkestone Kent CT20 1SA
## **Chief Executive**
Cleo Smith BEM **Senior Management Team**
Christopher Houghton
CCLA Investment Management Limited 80 Cheapside London EC2V 6DZ
## **Company Number** 06589817
**Charity Number** 1125274
##
Sanford House Stade Street
Hythe Kent CT21 6BD
## **Auditors**
Burgess Hodgson Audit Limited Camburgh House 27 New Dover Road Canterbury Kent CT1 3DN
## **Investment Advisors**
Whiting Group Ltd 19-21 Albion Place Maidstone Kent ME14 5EG
## **Insurance Brokers**
Independent Insurance Services Church House 136 Sandgate Rd Folkestone Kent CT20 2BN
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Annual Report 2024 -2025
Table of Contents 02-03 A Message from the Chair 04-21 Trustees’ Report 22 Statement of Trustees’ Responsibilities 23-27 Report of Independent Auditors 28-29 Statement of Financial Activities 30 Statement of Financial Position 31 Statement of Cashflows 32-45 Notes to the Financial Statements Blank Page 46 (The following pages do not form part of the Financial Statements) 47-51 Detailed Statement of Financial Activities
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Annual Report 2024 -2025
**My role as Chair, on behalf of the group of Trustees, is to introduce the Age UK Hythe, Lyminge and Ashford Annual Report, which takes you through the work of the organisation it has completed from April 2024 to March 2025. This report gives the organisation an opportunity to reflect on the year’s work, share the work that has been undertaken throughout the year and consider the work needed in the future.**
You will note throughout the report the number of services we have delivered and the success of these services. As an organisation here to meet a local need, we will continue to explore ways in which we can maintain these services and, where needed and if funding available, will increase these services.
As you will see in the Statement of Financial Activities, we have continued to make a loss. This was not unexpected and our forecasts had highlighted this, with accurate data throughout the year enabling the organisation to make ongoing decisions that enabled services to continue and, in some areas of high need, increase.
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## Message from the Chair **Penny Southern**
**The organisation has, despite the many changes in funding arrangements, delivered all of the key services and managed to continue with the support and much needed services for people living with dementia.**
However, it is a loss, and we are forecasting further potential losses over the next three years. Although we have been able to sustain this loss with excellent historical financial work, sound investments and an increase in income streams, we cannot continue with these losses. In 2024, after a number of discussions and meetings to look at income, activities and expenditure, the organisation came to the difficult decision to close one of its buildings.
Although a challenging time from making the recommendation to implementing the decision, it was essential to take action in order to preserve our sustainability across all services. This decision was made alongside a number of changes in services and staffing, some developments, fee increases, additional fundraising alongside new grant applications to ensure the ongoing sustainability of the core services. These are essential to meet the growing need in all three of our communities. We will need to continue considering opportunities and take further action in order to maintain our services and deliver a future balanced budget. With this in mind work has already started on consultations with people who use our services, their families, partners and the wider local population to set out our ambition and security of funding streams over the next three to five years. We will report more on the outcome of this work in the 2025 - 2026 Annual Report.
Despite the many challenges the organisation faced in 2024/25 it has not lost sight of the importance of delivering its core services well. A number of Age
UK assessments throughout this period have been completed and the results are a good news story. This organisation has been recognised through the Age UK Quality Assessment and the Information and Advice Quality Mark assessment as an organisation that delivers high standards of service and adheres to best practice standards. It is through the dedication and commitment of all our staff and volunteers that have enabled us to manage our services and maintain our standards. A huge congratulations to all staff and volunteers on this outstanding achievement.
The organisation has a very strong foundation built by a group of competent people who are nimble and innovative enough to make the right future decisions to ensure the continuation of much needed services within this unpredictable economic environment.
Finally, thank you to all the staff and volunteers across the three community hubs who never fail to impress me with the dedication, innovation and excellent work they do to deliver services within these communities.
I am confident you’ll find this Annual Report informative; it will enable you to reflect on all the excellent work Age UK Hythe, Lyminge and Ashford has achieved during this period and give you confidence that the organisation is sustainable, relevant and can deliver what’s needed to the people in our local communities.
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Annual Report 2024 -2025
Trustees’ Report **An Introduction**
**The Trustees, who are directors for the purpose of company law, are pleased to present their report together with the Financial Statements of the charity for the period 1 April 2024 to 31 March 2025.**
The Financial Statements comply with the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association and Accounting and Reporting by Charities:
Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (second edition, effective 1 January 2019).
Following a decision by the Trustees in May 2008, a new charitable company, which is limited by guarantee, was incorporated in May 2008 under Company Number 1125274 and Charity Number 06589817.
In 2011, Age Concern Hythe and Age Concern Elham Rural merged to become Age Concern Hythe and Lyminge. This was followed by another major merger in 2024 when Age Concern Hythe and Lyminge joined with Age UK Ashford. Following the merger, the organisation now operates legally as Age Concern Hythe, Lyminge, and Ashford, though it is commonly known as Age UK Hythe, Lyminge, and Ashford. As part of this transition, a new Memorandum and Articles of Association were adopted.
The Board meets at least eight times a year and receives reports from a formal Finance Committee, which convenes at least ten times annually. These committees operate under specific Terms of Reference, with delegated functions and appointed Chairs, all overseen by the Board. The Senior Management Team participates in these meetings.
To ensure effective governance, the Board conducts a regular skills audit to confirm that the Trustees collectively possess the necessary expertise. Prospective Trustees undergo an interview process before being nominated for election at the Trustee and Annual General Meetings. When gaps in skills or experience are identified, individuals with the required expertise may be co-opted onto the Board. Trustee vacancies are advertised as needed.
None of the Trustees receive remuneration or other benefits for their work with the Charity. Any connection between a Trustee or Senior Manager and a related party, supplier, or beneficiary must be disclosed to the full Board in accordance with standard contractual relationship guidelines. In the current year, no related party transactions have been reported.
The Trustees have taken into account the Charity Commission’s guidance on public benefit.
The Charity is managed by a Board of Trustees, who also serve as Directors of the incorporated entity.
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## Trustees’ Report **Structure, Governance & Management**
## **Management**
The Board of Trustees is responsible for the overall strategic direction and development of the Charity. The Chief Officer and Senior Management Team handle day-to-day operations and management. The Chief Officer provides the Board with bi-monthly reports covering operational and financial performance. Any decision with significant implications for the organisation is brought to the Board for consideration. These include, but are not limited to:
- Organisational priorities
- Risk management, particularly concerning resources and reputation
- Significant structural changes
- Major initiatives
- Policy development
The pay of the Senior Management Team is reviewed annually. Given the nature of the Charity, the Board of Trustees benchmarks salaries against similar-sized local community charities to ensure competitive pay rates.
## **Internal Control**
The Trustees hold ultimate responsibility for ensuring that the Charity has effective internal control systems in place across the organisation and that financial statements adhere to best practices. They must also maintain accurate accounting records that reflect the Charity’s financial position at any given time.
Additionally, the Trustees are responsible for safeguarding the Charity’s assets and implementing reasonable measures to prevent and detect fraud and other irregularities. The internal control systems aim to provide reasonable, though not absolute, assurance against material misstatements or losses. These systems include:
- A business plan and annual budget approved by the Trustees.
- Regular reviews of financial results, budget variances, and forecasts by the Trustees.
- Formal adoption of financial regulations, including delegation of authority and segregation of duties.
- Adoption of a risk strategy and regular review of a risk register to manage individual risks.
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## **Risk Management**
The Trustees have established a risk management strategy supported by a risk register, which undergoes regular review by the Trustees, Chief Officer, and senior staff members. This strategy identifies the various risks the Charity faces, prioritises them based on likelihood and potential impact, and outlines mitigation measures.
One key risk identified is the long-term financial sustainability of the Charity. The focus of the next strategic plan will be to develop self-sustaining income streams for existing high-quality services while also introducing new initiatives and services that meet the needs and preferences of older people. Additionally, non-financial risks related to fire safety and health and safety at all Charity centres have been given special attention. A comprehensive Fire Risk Assessment has been conducted, along with fire warden training and full building and electrical surveys to mitigate these risks.
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## Trustees’ Report **Our Mission**
_Our vision is for every individual in Hythe, Lyminge and Ashford to feel connected to their community and embrace later life with independence, dignity, and wellbeing. We also strive for Age UK Hythe, Lyminge, and Ashford to be recognised as an essential organisation within the Folkestone & Hythe District and the Borough of Ashford._
## **Charitable Object**
The object of the Charity shall be to promote and assist the general good of all older people in any manner which is now or hereafter deemed by law to be charitable, primarily within Hythe, Lyminge and Ashford.
## **Our Vision**
Reduce loneliness and improve the health and wellbeing for those living in or around Hythe, Lyminge and Ashford.
## **Our Objectives**
To deliver a high-quality, safe, and sustainable service that meets the needs of older people across Hythe, Lyminge and Ashford.
To use our experience and expertise to empower older people, advocate for their needs, and amplify their voices.
To effectively respond to and influence changes in Health and Adult Social Care policies.
To actively engage with older people, their families, and carers.
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## **Our Values**
## Caring
Providing a high-quality service with the individual’s needs at its heart. We treat every service user with care, respect, and dignity.
## Trust
Delivering reliable, high-quality, and accessible services. Using our experience and knowledge to empower older people, represent them, and help them access the support they need to live well and make the most of later life.
## Choice
Offering a range of opportunities that enable older people to make informed choices about their lives.
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Trustees’ Report **Our Services**
**Our services are designed to foster social connections through community hubs and outreach while also providing support at home where needed. We recognise that multiple aspects of life influence wellbeing which is why we offer a diverse range of services, ensuring every individual has access to the support and opportunities that best suit their needs.**
## **Time for Me**
Time for Me has provided a valued membership service, offering discounts and priority access to a variety of outings and day trips. From lunches at local restaurants and theatre visits to film nights at the hub, the group has helped bring people together to socialise and enjoy new experiences.
Between April 2024 and March 2025, we successfully delivered **180** sessions, creating meaningful opportunities for our members. However, following a review of participation levels, it was decided that the group would come to a close in February 2025. This decision allows us to focus our resources on services that will have the greatest impact on older people in our community.
We remain committed to providing a diverse range of social opportunities and look forward to continuing to support older people in staying active, engaged, and connected.
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## **Full Days with Us**
Our full-day sessions provide a welcoming, engaging,
and supportive environment for older people, offering a variety of opportunities to socialise, stay active, and participate in activities that enhance both physical and mental wellbeing. These sessions are designed to foster a sense of community while promoting healthy living through a diverse programme of activities. Each session includes:
- A range of stimulating activities available throughout the day, such as seated exercise, new age curling, art, singing, dance groups, and many others, all tailored to promote physical and mental wellbeing.
- A freshly prepared, nutritious two-course lunch served hot every day, ensuring participants enjoy a balanced meal.
- Refreshments provided throughout the day,
- ensuring comfort and hydration.
- Access to local transport services, making it easier for individuals to travel to and from our hubs.
In addition to our full-day sessions, many of our wellbeing activities are regularly held weekly, including classes in art, exercise, painting, and other activities. These ongoing sessions offer continuity and give participants the chance to develop skills and form lasting connections within the community.
Between April 2024 and March 2025, we facilitated **6,306** social opportunity places, providing older people with meaningful opportunities to connect with others, reduce isolation, and engage in a
supportive environment. We also delivered **5,610** wellbeing activities, ranging from creative arts and music sessions to movement-based exercises, all designed to enhance the overall wellbeing of our participants.
Our wellbeing services are partially funded through the Universal Wellbeing contract, commissioned by Kent County Council. This contract is primarily aimed at supporting individuals at levels 1 and 2 of need, which focuses on those with lower to moderate needs. Unfortunately, this funding model provides less support for those who are frailer or more vulnerable and may require more intensive care. However, we are sub-contracted to deliver these services by Social Enterprise Kent for the Hythe and Lyminge areas and Imago for the Ashford area. Despite the limitations of this funding model, we remain committed to supporting individuals across all levels of dependency. We continue to ensure that those with higher needs, including frail and vulnerable participants, still have access to valuable social opportunities and wellbeing activities. This approach allows us to offer a full spectrum of support, ensuring that everyone, regardless of their level of need, can engage with our services and benefit from the community we foster.
These services play a vital role in promoting the health and happiness of older people in our community, and we remain committed to delivering accessible, enriching day services that positively impact the lives of our participants. Through these programmes, we continue to build a strong, connected community where individuals of all abilities can thrive.
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Trustees’ Report **Our Services**
## **Help at Home**
Our Help at Home services provide essential support to older people, enabling them to maintain their independence and quality of life. These services include:
- Two-Course Hot Meal Delivery – Freshly prepared meals delivered hot and ready to eat. Between April 2024 and March 2025, we delivered **31,377** hot meals, ensuring that individuals had access to nutritious, home-cooked food.
- Independent Living Service – Offering practical assistance with everyday tasks that may have become more challenging, such as light housework, meal preparation, and shopping support. In the year April 2024 – March 2025, we delivered **5,144** hours of independent living support, helping older people to remain in their own homes comfortably.
- Laundry Service (Service Ceased) – Until December 2024, we offered a laundry service that collected, washed, and returned laundry the following week. Various service levels were available
to meet individual needs. Over the period April 2024 – December 2025, we completed **704** loads of laundry. However, due to low demand, this service was discontinued in December 2024.
- Befriending Service – Providing companionship to those who may feel isolated. From April 2024 to March 2025, we delivered **452** hours of befriending support. However, due to high demand and limited volunteer recruitment, our befriending service has reached full capacity, and we are currently unable to expand further.
- Transport – We operate a fleet of wheelchair-accessible vehicles, supporting individuals who require assistance with travel. In the year April 2024 – March 2025, we helped **8,456** individuals with their transport needs.
- Shopping and Prescription Delivery – Assisting with essential shopping on a weekly basis. Between April 2024 and March 2025, we provided **429** shopping calls, ensuring that older people had access to the essentials they needed.
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## **Information & Advice**
Age UK is proud to have a dedicated team of Information and Advice Officers, experts who are here to guide individuals through life's challenges and ensure they receive the support they need. Our team offers assistance across a wide range of issues, including:
- Maximising Your Income – We conduct benefit checks to ensure that older people are receiving all the financial support they are entitled to, which is especially crucial in times of financial strain. With the loss of winter fuel allowance and cuts to various financial supports, many are facing significant challenges to make ends meet. Our benefit checks help improve financial wellbeing and ensure that no one is missing out on the support they are eligible for.
- Help with Form Filling – We understand that completing forms can be overwhelming, particularly when they are tied to vital financial or care services. Whether it’s applying for a Blue Badge, Attendance Allowance, or other essential forms, our team is committed to supporting individuals through the paperwork process, ensuring they don’t miss out on their entitlements.
- Care and Support Advice – A change in health or mobility often requires significant adjustments to how we live. Our team provides expert advice on available care options, enabling individuals to maintain their independence while accessing the right support for their needs.
## **Service Pressure and Demand**
Despite these pressures, we remain committed to offering the highest level of service possible. In November 2024 – December 2024, we underwent the Age UK Information and Advice Quality Mark assessment, which reflects our dedication to maintaining high standards of service. We will undergo a further assessment in 2025, ensuring we continue to provide the best possible support to those who rely on us, even as demand continues to grow.
Between April 2024 and March 2025, our team supported **878** individual clients, managing a total of **3,101** separate cases. (One person may have multiple cases, such as Attendance Allowance, Blue Badge applications, Pension Credit, etc.) This work generated 4,071 individual contacts, including phone calls, home visits, and office appointments.
Through our support, clients successfully claimed **£24,930.86** in weekly benefits, amounting to an estimated **£1,296,404.60** in annual awards.
However, the demand for our services is now under immense pressure, with waiting times extending up to two weeks.
This growing demand reflects the increasing number of older people requiring support, exacerbated by continuing financial hardship. The loss of the Winter Fuel Allowance and reductions in other income support have left many older individuals in precarious financial positions, further intensifying their need for advice and assistance.
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Trustees’ Report **Our Services**
## **Dementia Services**
A diagnosis of dementia often brings a mix of emotions, relief in understanding the cause of behavioural changes, alongside anxiety about what the future may hold. At Age UK Hythe, Lyminge and Ashford, we offer a bespoke service to support individuals living with dementia at every stage of their journey. Our goal is to provide care, compassion, and practical assistance to help individuals live as independently and comfortably as possible.
Between April 2024 – March 2025, we supported over **6,851** individuals living with dementia through a range of services tailored to meet their unique needs. Our Services Include:
- **Dementia Coordination Service** Our Dementia Coordination service, commissioned by the NHS, is designed to support individuals living with dementia and their carers. As a subcontractor to Age UK Herne Bay and Whitstable, we help guide individuals and their families
through the complexities of dementia care, ensuring they can access the appropriate services available in the community. The Dementia Coordination service connects clients to a variety of resources, including support groups, respite care, healthcare services, and social activities, tailored to meet their individual needs. Our coordinators offer practical assistance and emotional support to help people live better with dementia, making the process of navigating care options and services as seamless as possible.
## **• Maintenance Cognitive Stimulation Therapy (MCST)**
These short, structured sessions are designed for individuals who have recently received a dementia diagnosis. MCST helps to engage cognitive function, providing mental stimulation to support those in the early stages of dementia. In the past year, we delivered **577** MCST sessions, offering essential cognitive support to those beginning their dementia journey.
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## **• Daybreak**
Daybreak sessions are offered in a variety of settings, tailored to meet the individual needs of those living with dementia. These sessions provide a safe, engaging environment where participants can socialise, engage in structured activities, and enjoy companionship. Local transport is available to ensure ease of access. During the year April 2024 – March 2025, we provided **1,476** Daybreak sessions, enriching the lives of individuals living with dementia.
**Dementia Cafés and Young Onset Diagnosis Groups** In addition to our core services, we facilitate a number of dementia cafés in and around Hythe, Folkestone, Lyminge, and Ashford. These cafés offer a welcoming and informal space for people living with dementia and their families to meet, share experiences, and access support. We are particularly proud of our dedicated groups for individuals diagnosed at an early age, offering tailored support that recognises the unique challenges faced by younger people living with dementia.
These groups provide an invaluable network where individuals and families can connect, share stories, and receive expert guidance in a supportive, nonjudgmental environment. The Dementia Cafés and Young Onset Diagnosis Groups are commissioned by Kent County Council, and we are a subcontractor to Age UK Herne Bay and Whitstable, the contract holders. Through this collaboration, we continue to deliver essential services to individuals living with dementia across the region.
**Partnership with Bright Shadow** In addition to our direct services, we are proud to
have entered into a partnership with Brightshadow, which has allowed us to expand our dementiarelated initiatives. This collaboration enables us to deliver a diverse range of projects designed to support individuals living with dementia, further enhancing the quality and scope of our services. The ongoing projects, which began in 2024, continue to make a significant impact on the lives of those affected by dementia, while strengthening our partnership with Bright Shadow.
**Community Engagement and Dementia-Friendly Initiatives** We are committed to enhancing the community’s understanding and support for dementia. Through our collaboration with the Hythe Dementia Forum, we have worked to make Hythe town a dementiafriendly community. This initiative raises awareness, educates local businesses, and promotes inclusivity for individuals living with dementia.
Building on this success, in January 2025, we partnered with local councillors in Ashford and various organisations to establish the Ashford Dementia Forum. The goal of this forum is to make Ashford a more dementia-friendly town, ensuring that people living with dementia and their families can access the resources and support they need within the community.
This initiative is a cornerstone of our ongoing efforts to create dementia-friendly spaces, where individuals can continue to participate in their communities with confidence, knowing that they are supported by accessible and understanding services.
> Annual Report 2024 -2025 **15** Ss
Trustees’ Report **Other Services**
During the year, we have continued to provide vital services to support our community. These include:
## **• Chiropody:**
**2,501** chiropody appointments were fulfilled, helping to maintain the health and comfort of our clients’ feet.
## **• Befriending:**
In the past year, our Befriending service has been thriving, with 22 dedicated volunteers providing support to **28** clients. This service is currently at capacity, with each volunteer offering valuable companionship and reducing social isolation for their assigned client. The volunteers have been instrumental in providing personalised attention, fostering a strong sense of community, and making a significant impact on the wellbeing of those we serve.
## **• Hairdressing:**
A total of **389** hairdressing appointments, ensuring our clients have access to personal grooming services.
## **• Hearing Aid Clinics:**
**572** drop-in sessions took place, providing essential hearing aid support to our service users.
**• Diabetes Peer-to-Peer Support Groups:** Facilitated peer support groups for **42** individuals living with diabetes, empowering them to share experiences, offer mutual support, and learn from each other’s journeys.
## **• Hypertension Hero Sessions:**
A series of sessions that supported **311** participants in managing and reducing hypertension, improving overall health outcomes and providing them with the tools and knowledge to manage their condition effectively.
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Annual Report 2024 -2025
## **Volunteering**
Our **177** volunteers are the backbone of the Charity, and we are deeply grateful for their dedication and hard work. We strive to offer volunteer roles that suit a variety of interests and skill sets, ensuring that everyone can contribute in meaningful ways to our mission.
From April 2024 to March 2025, our volunteers have donated an impressive **15,605** hours, which translates to a saving of **£190,537.05** in wage costs. (Using minimum wage of £12.21p/h).
We rely on volunteers for a wide range of essential roles, including befrienders, drivers, volunteers assisting with shopping,
supporting activities, working in the café kitchen, and many other vital tasks. Their time and commitment are instrumental in enabling us to deliver our services and meet the needs of those in our community.
The importance of volunteer coordination cannot be overstated. In recognition of the vital role this position plays in keeping our volunteer programme running smoothly, the Trustees agreed to continue funding this role out of reserves once the Lottery funding ended in August 2024. This decision underscores the invaluable contribution volunteers make to the Charity, ensuring that we maintain strong support and continuity in our services for the long term.
> Annual Report 2024 -2025 **17** a
Trustees’ Report **Fundraising Highlights**
**This financial year has been exceptionally rewarding and inspiring, marked by the incredible support from our community, staff, and volunteers who contributed tirelessly to various fundraising initiatives.**
Our regular events, including lively Bingo nights, engaging Quiz evenings, bustling Jumble Sales, and festive Christmas Fairs, continued to bring our community together, raising valuable funds that directly support our vital work.
However, the standout event of this financial year was undoubtedly the remarkable Everest Base Camp Challenge. Two dedicated team members, accompanied by Sam, one of our valued community members who lives with dementia, undertook this extraordinary adventure. Although Cleo and Emma bravely reached Everest Base Camp, the journey was not without its challenges. Cleo showed immense resilience in overcoming altitude sickness, while sadly Sam developed a chest infection and had to return from Namche. Undeterred, Cleo and Emma continued, carrying with them our Age UK stone, which they proudly placed at Base Camp, symbolising our organisation’s commitment and the courage of everyone involved. Their mission was specifically dedicated to raising vital funds to support our Dementia Services, directly benefiting individuals and families affected by dementia.
Throughout this incredible journey, our team met an array of amazing people from all walks of life, each sharing their inspiring stories and personal motivations for taking on the Everest challenge. The experience provided unique insights into Nepalese culture and daily life, allowing our team to immerse themselves deeply, sampling new foods, learning local customs, and building lasting bonds through shared challenges and achievements.
In addition to the Everest Base Camp Challenge, our dedicated fundraising team worked tirelessly, rallying our staff workforce and volunteers to raise essential funds through various initiatives and events. The collective spirit and relentless determination demonstrated by our entire community has been truly heartwarming and instrumental in achieving our fundraising goals. We extend our heartfelt gratitude to all participants, supporters, and volunteers who made our fundraising events this year so memorable and impactful. Your continued generosity and enthusiasm empower us to continue our mission with confidence and optimism.
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Annual Report 2024 -2025
5è4liti'-
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Annual Report 2024-2025
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## Trustees’ Report **Chief Officer’s Overview for the Year Ahead** Cleo Smith, BEM
**As we look towards the year ahead, it’s important to reflect on both the successes and challenges we’ve faced. One of the most difficult decisions was the closure of our Lyminge site, a step we took after in-depth reviews of our budgets, financial reports, and the long-term sustainability of our services.**
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Annual Report 2024 -2025
This was an incredibly challenging decision for everyone involved, and we deeply understand the emotional impact it had on our staff, volunteers, and the local community. The response from the community, while heartfelt, created further challenges for our staff who had to manage the difficult emotions and concerns of those who were directly affected. We are aware of how upsetting it was for many of our volunteers, who have given so much of their time and energy to support the Charity. This decision, while painful, was ultimately made with the long-term future of our organisation in mind. Ensuring the sustainability of our services for the most vulnerable in our community is our primary responsibility, and sometimes tough decisions are required to achieve that.
In the face of these challenges, we have also made significant strides in ensuring the ongoing quality of our services. Throughout the year, we undertook the Age UK Quality Programme, which provided an independent and thorough assessment of our operations. We were pleased to learn that our organisation not only meets the necessary legislation but also adheres to best practice standards in delivering our services. This programme affirmed that we are on the right path and that our efforts are focused on maintaining high standards across all aspects of our work. This positive confirmation was particularly important as we navigated a difficult financial landscape.
Additionally, we conducted a comprehensive review of our staffing structure. Where possible, we restructured teams to ensure we could meet our funding obligations without resorting to redundancies. This was a delicate balancing act as we sought to minimise the impact on our valued staff while preparing for potential funding losses and cuts in the year ahead. We are incredibly proud of how
our staff have responded to these changes, and their resilience has been crucial to the continuity of our services.
One area that requires ongoing attention is our ageing fleet. Many of our vehicles are crucial for transporting vulnerable individuals to and from our services. As these vehicles continue to age, it is clear that plans will need to be made in the coming year to upgrade our fleet. This is vital to ensure that we can maintain the level of service our community relies on and that the most vulnerable individuals can continue to access the support they need.
Looking back on the second year of our merger, it has been a period of growth, adaptation, and valuable lessons. The decision to merge has been confirmed as the right one, and while there have been growing pains along the way, we have seen the benefits of a more unified organisation. The merger has allowed us to streamline operations, share resources, and better serve our community. That said, we continue to face challenges, particularly with regard to funding and sustainability in the face of an unpredictable economic environment.
Despite these challenges, I remain confident in our ability to move forward. We are fortunate to have an incredible team of Trustees, staff and volunteers who demonstrate unwavering dedication and passion for the work we do. Together, we have built strong foundations that will allow us to weather these difficult times. With the continued support of our local community, I am certain we will not only persevere but thrive. We remain committed to delivering high-quality services and supporting the most vulnerable in our community for many years to come.
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Annual Report 2024 -2025
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Trustees. Annual Report (Incorporating the Directorfs Report)
Year ended 31 March 2025
Trustees. responsibilities statement
The trustees, who are also directors for the purposes of company law, are responsible for preparing
the trustees, report and the financial statements in accordance with applicable law and United
Kingdom Accounting Standards (United Kingdom Generally ACpted Accounting Practice).
Company law requires the charity trustees to prepare financial statements for each year which give a
true and fair view of the state of affairs of the charitable company and the incoming resources and
application of resources, including the income and expenditure, for that period.
In preparing these financial statements, the trustees are required to=
select suitable accounting policies and then apply them consistenty"
observe the methods and principles in the applicable Charities SORP"
make judgments and accounting estimates that are reasonable and prudent"
state whether applicable UK Accounting Standards have been followed, subject to any material
departures disclosed and explained in the financial statements.,
prepare the financial statements on the going concern basis unless it is inappropriate to presume
that the charity will continue in business.
The trustees are responsible for keeping adequate accounting records that are sufficient to show and
explain the charity's transactions and disclose with reasonable accuracy at any time the financial
position of the charity and enable them to ensure that the financial statements comply with the
Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence
for taking reasonable steps for the prevention and detection of fraud and other irregularities.
Auditor
Each of the persons who is a trustee at the date of approval of this report confirms that..
so far as they are aware, there is no relevant audit information of which the charity's auditor is
unaware., and
they have taken all steps that they ought to have taken as a trustee to make themselves aware of
any relevant audit information and to establish that the charity's auditor is aware of that
inft)rmation.
The trustees, annual report and the strategic report were approved on
on behalf of the board of trustees by=
26th sep.tember 25
and signed
P Southern (Chair)
Trustee
22
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Independent Auditor's Report to the Members of Age UK Hythe, Lyminge and
Ashford
Year ended 31 March 2025
Opinion
We have audited the financial statements of Age UK Hythe, Lyminge and Ashford (the 'charity') for the
year ended 31 March 2025 which comprise the statement of financial activities (including income and
expenditure account), statement of financial position. statement of cash flows and the related notes,
including a summary of significant accounting policies. The financial reporting framework that has
been applied in their preparation is applicable law and United Kingdom Accounting Standards,
including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland
(United Kingdom Generally Accepted Accounting Practice).
In our opinion the financial statements=
give a true and fair view of the state of the charity's affairs as at 31 March 2025 and of its
incoming resources and application of reSoUrs, including its income and expenditure, for the
year then ended;
have been properly prepared in accordance with United Kingdom Generally Accepted
Accounting Practice.,
have been prepared in accordan with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordan with International Standards on Auditing (UK) (ISAS (UK)) and
applicable law. Our responsibilities under those standards are further described in the auditor's
responsibilities for the audit of the financial statements section of our report. We are independent of
the charity in accordan with the ethical requirements that are relevant to our audit of the financial
statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical
responsibilities in accordan with these requirements. We believe that the audit eviden we have
obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees, use of the going conrn
basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to
events or conditions that, individually or collectively, may cast significant doubt on the charity's ability
to continue as a going concern for a period of at least Iwelve months from when the financial
statements are authorised for issue.
Our responsibilities and the responsibiltties of the trustees with respect to going concem are described
in the relevant sections of this report.
23
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Independent Auditor's Report to the Members of Age UK Hythe, Lyminge and
Ashford (continued)
Year ended 31 March 2025
Other inforniation
The other information comprises the information included in the annual report, other than the financial
statements and our auditorfs report thereon. The trustees are responsible for the other information.
Our opinion on the financial statements does not cover the other information and, except to the extent
otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial statements, our responsibility is to read the other
information and, in doing so, consider whether the other information is materially inconsistent with the
financial statements or our knowledge obtained in the audit or otherwise appears to be materially
misstated. If we identify such material inconsistencies or apparent material misstatements, we are
required to determine whether there is a material misstatement in the financial statements or a
material misstatement of the other information. If, based on the work we have performed, we conclude
that there is a material misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit..
the information given in the trustees, report for the financial year for which the financial
ststements are prepared is consistent with the financial statements" and
the trustees, report has been prepared in accordance with applicable legal requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the charity and its environment obtsined in the
course of the audit, we have not identified material misstatements in the trustees, report.
We have nothing to report in respect of the following matters in relation to which the Companies Act
2006 requires us to report to you if, in our opinion..
adequate accounting records have not been kept. or returns adequate for our audit have not
been received from branches not visited by us., or
the financial statements are not in agreement with the accounting records and returns., or
rtain disclosures of trustees, remuneration specified by law are not made,. or
we have not received all the information and explanations we require for our audit.
24
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Independent Auditor's Report to the Members of Age UK Hythe, Lyminge and
Ashford (continued)
Year ended 31 March 2025
Responsibilities of trustees
As explained more fully in the trustees, responsibilities statement, the trustees (who are also the
directors for the purposes of company law) are responsible for the preparation of the financial
statements and for being satisfied that they give a true and fair view, and for such internal control as
the trustees determine is necessary to enable the preparation of financial statements that are free
from material misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the charity's ability to
continue as a going concern, disclosing, as applicable, matters related to going conrn and using the
going concern basis of accounting unless the trustees either intend to liquidate the charity or to ase
operations, or have no realistic altemative but to do so.
25
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Independent Auditor's Report to the Members of Age UK Hythe, Lyminge and
Ashford (continued)
Year ended 31 March 2025
Auditor's responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assuran about whether the financial statements as a whole
are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that
an audit conducted in accordance with ISAS (UK) will always detect a material misstatement when it
exists. Misstatements can arise from fraud or error and are considered material if, individually or in the
aggregate, they could reasonably be expected to influence the economic decisions of users tsken on
the basis of these financial statements.
Irregularities, including fraud, are InStanS of non-compliance with laws and regulations. We design
procedures in line with our responsibilities, outlined above, to detect material misstatements in respect
of irregularities, including fraud. The extent to which our prOdureS are capable of detecting
irregularities, including fraud is detailed below..
We identify and assess the risks of material misstatement of the f nancial statements, whether due to
fraud or error, and then design and perform audit prOdureS responsive to those risks, including
obtaining audit evidence that is sufficient and appropriate to provide a basis for our opinion.
In identifying and assessing risks of material misstatement in respect of irregularities, including fraud
and non-compliance with laws and regulations, we have considered., the nature of the industry, control
environment and business performan with particular reference to any remuneration or related party
transactions involving trustees.
We also consider the results of our enquiries of management, relating to their own identification and
assessment of the risks of irregularities and possible related fraud. This includes reviewing available
documentation on their policies and prOdureS and performing tests of controls to evidence their
effectiveness.
Throughout the audit testing we are considering the incentives that may exist within the organisation
for fraud. Key areas include timing of recognising income around the year end, posting of unusual
journals and the correct use of restricted funds. In common with all audits under ISAS (UK), we are
also required to perform specific procedures to respond to the risk of management override.
We ensure we have an understanding of the relevant laws and regulations and remain alert to
possible non-complian throughout the audit.
Despite proper planning and audit work in accordance with auditing standards there are inherent
limitations and unavoidable risk that we may not detect some irregularities and material misstatements
in the financial statements. We are not responsible for preventing non-compliance and cannot be
expected to detect non-complian with all laws and regulations.
As part of an audit in accordance with ISAS (UK), we exercise professional judgment and maintain
professional scepticism throughout the audit. We also=
Identify and assess the risks of material misstatement of the financial statements, whether due to
fraud or error, design and perform audit procedures responsive to those risks, and obtain audit
evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not
detecting a material misstatement resulting from fraud is higher than for one resulting from error,
as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override
of internal control.
26
## Age UK Hythe, Lyminge and Ashford
## Company Limited by Guarantee
## Independent Auditor's Report to the Members of Age UK Hythe, Lyminge and
## Ashford (continued)
## Year ended 31 March 2025
- Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the internal control.
- e Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the trustees.
- ° Conclude on the appropriateness of the trustees’ use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the charity's ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor's report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor's report. However, future events or conditions may cause the charity to cease to continue as a going concern.
- e Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation.
We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.
## Use of our report
This report is made solely to the charity's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charity's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity and the charity's members as a body, for our audit work, for this report, or for the opinions we have formed.
**----- Start of picture text -----**
5 Vol See
Iw 485) S
**----- End of picture text -----**
## Alexander Baker (Senior Statutory Auditor)
For and on behalf of Burgess Hodgson Audit Limited Camburgh House 27 New Dover Road Canterbury Kent CT1 3DN 14 acter bots
27
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Statement of Financial Activities
(including income and expenditure account)
Year ended 31 March 2025
2025
Restricted
funds Total funds Total funds
2024
Unrestricted
funds
Note
Income and endowments
Donations and legacies
Day Care Centre
other trading activities
Investment income
88,378
939,386
99,740
33,210
288,537
196,821
376,915
1,136,207
99,740
33,210
731,332
1,150,045
88,934
15,750
Total income
1,160,714
485,358
1,646,072
1,986,061
Expenditure
Expenditure on raising funds..
Costs of other trading activities
Investment management costs
Day Care Centre
Total expenditure
13.737
2.079
1,228,757
26.786
40,523
2,079
1,671,877
42,353
3,838
1,689,263
443,120
1,244,573
469,906
1,714,479
1,735,454
Net gains on investments
11
32.025
32,025
87,107
Net (expenditurellincome and net
movement in funds
(51.834)
15.452
(36,3821
337,714
Reconciliation of funds
Total funds brought forward
Total funds carried forward
1,969,593
293,901
2,263,494
1,925,780
1.917.759
309.353
2,227,112
2,263,494
The statement of financial activities includes all gains and losses recognised in the year.
All income and expenditure derive from continuing activities.
The notes on pages 11 to 25 forni part of these financial statements.
28
## Age UK Hythe, Lyminge and Ashford
## Company Limited by Guarantee
## Statement of Financial Position
31 March 2025
|||2025||2024||
|---|---|---|---|---|---|
||Note|£|£|£|£|
|Fixed assets||||||
|Tangible fixed assets|15||415,396||385,650|
|Investments|16||1,311,958||1,309,090|
||||1,727,354||1,694,740|
|Current assets||||||
|Stocks|17|5,612||5,220||
|Debtors|18|205,671||210,025||
|Cash at bank and in hand||438,684||558,180||
|||649,967||773,425||
|Creditors: amounts falling due||||||
|within one year|19|150,209||204,671||
|Net current assets|||499,758||568,754|
|Total assets less current liabilities|||2,227,112||2,263,494|
|Net assets|||2,227,112||2,263,494|
|Funds ofthe charity||||||
|Restricted funds|||309,353||293,901|
|Unrestricted funds|||1,917,759||1,969,593|
|Totalcharityfunds|21||2,227,112||2,263,494|
These financial statements were approved by the board of trustees and authorised for issue on 26th September 25 and are signed on behalf of the board by:
linn SJ mM hea wey wo P Southern (Chair) Trustee
The notes on pages 11 to 25 form part of these financial statements.
29
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Statement of Cash Flows
Year ended 31 March 2025
2025
2024
Cash flows from operating activities
Net (expenditure)lincome
(36,382)
337,714
Adjustments for."
Depreciation of tangible fixed assets
Net gains on investments
Dividends, interest and rents from investments
Other interest receivable and similar income
Interest payable and similar charges
Accrued income
44,962
(32,025)
(20,471)
(12,739)
12,250
(16,443)
49,130
(87,1071
(14,3401
{1,410)
10,491
(10,6901
Changes in."
Stocks
Trade and other debtors
Trade and other creditors
(392)
20,704
(54,369)
{2,844)
(122,701)
66,080
Cash generated from operations
(94,905)
224,323
Interest paid
Interest received
(12,250)
12,739
(10,491)
1,410
Net cash (used in)Ifrom operating activities
(94,416)
215,242
Cash flows from investing activities
Dividends, interest and rents from investments
Purchase of tangible assets
PrOedS from sale of tangible assets
Proceeds from sale of other investrnents
20,471
(85,848)
11,140
29,157
14,340
(16,6791
280
Net cash used in investing activities
(25,080)
{2,059)
Net Idecrease)lincrease in cash and cash equivalents
Cash and cash equivalents at beginning of year
Cash and cash equivalents at end of year
(119,496)
558,180
213,183
344,997
438,684
558,180
The notes on pages 11 to 25 forni part of these financial statements.
30
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements
Year ended 31 March 2025
Accounting policies
Basis of preparation
The financial statements of the charitable company, which is a public benefit entity under FRS
102, have been prepared in accordance with the Charities SORP IFRS 201) 'Accounting and
Reporting by Charities- Statement of Recommended Practi applicable to charities preparing
their accounts in accordance with the Financial Reporting Standard applicable in the UK and
Republic of Ireland {FRS 102) (effective 1 January 2019),, Financial Reporting Standard 102 'The
Financial Reporting Standard applicable in in the UK and Republic of Ireland, and the Companies
Act 2006. The financial statements have been prepared under the historical cost convention, with
the exception of investments which are included at market value, as modified by the revaluation
of rtain assets.
Age Concern Hythe and Lyminge is a charitable company in the United Kingdom. In the event of
the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of
the charity. The address of the registered office is Sanford House, Stade Street, Hythe, Kent,
CT216BD. The nature of the charity's operations and principal activities are on page 1.
Going concern
There are no material uncertainties about the charity's ability to continue.
Judgements and key sources of estimation uncertainty
The preparation of the financial statements requires management to make judgements,
estimates and assumptions that affect the amounts reported. These estimates and judgements
are continually reviewed and are based on experience and other factors, including expectations
of future events that are believed to be reasonable under the circumstances.
Income Lix
The Charity is exempt from corporation tax on its charitable activities.
Fund accounting
Unrestricted funds can be used in accordan with the charitable objectives at the discretion of
the trustees.
Restricted funds can only be used for particular restricted purposes within the objects of the
charity. Restrictions arise when specified by the donor or when funds are raised for particular
restricted purposes.
Further explanation of the nature and purpose of each fund is included in the notes to the
financial ststements.
Incoming resources
All income is recognised in the Statement of Financial Activities once the charity has entitlement
to the funds, it is probable that the income will be received and the amount can be measured
reliably.
31
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
Accounting policies (continued)
Resources expended
Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation
committing the charity to that expenditure. it is probable that a transfer of economic benefits will
be required in settlement and the amount of the obligation can be measured reliably. Expenditure
is accounted for on an accruals basis and has been classified under headings that aggregate all
cost related to the category. Where costs cannot be directly attributed to particular headings they
have been allocated to activities on a basis consistent with the use of resources.
Operating leases
Rentals paid under operating leases are charged to the Statement of Financial Activities on a
straight line basis over the period of the lease.
Allocation and apportionment of costs
Support costs are those that assists the work of the charity but do not directly undertake charity
activities. Note 10 provides a breakdown of the costs and how these have been allocated.
Tangible assets
Tangible assets are initially recorded at cost, and subsequently stated at cost less any
accumulated depreciation and impairment losses. Any tangible assets carried at revalued
amounts are recorded at the fair value at the date of revaluation less any subsequent
accumulated depreciation and subsequent accumulated impairment losses.
An increase in the carrying amount of an asset as a result of a revaluation, is recognised in other
recognised gains and losses, unless it reverses a charge for impairment that has previously been
recognised as expenditure within the statement of financial activities. A decrease in the carrying
amount of an asset as a result of revaluation. is recognised in other recognised gains and losses,
except to which it offsets any previous revaluation gain. in which case the loss is shown within
other recognised gains and losses on the statement of financial activities.
Depreciation
Depreciation is calculated so as to write off the cost or valuation of an asset, less its residual
value, over the useful economic life of that asset as follows..
Freehold propety
Fixtures and fittings
Motor vehicles
Equipment
Straight line over life of lease
200/0 reducing balance
250/0 reducing balance
33 % straight line
Investments
Unlisted equity investments are initially recorded at cost, and subsequently measured at fair
value. If fair value cannot be reliably measured, assets are measured at cost less impairment.
Listed investments are measured at fair value with changes in fair value being recognised in
income or expenditure.
32
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
Accounting policies (continued)
Investment property
Investment propety is shown at most recent valuation. Any aggregate surplus or deficit arising
from changes in fair value is recognised in the Statement of Financial Activities.
Stocks
Stocks are valued at the lower of cost and net realisable value. after making due allowance for
obsolete and slow moving items.
Defined contribution plans
The charitable company operates a defined contribution pension scheme. Contributions payable
to the charitable company's pension scheme are charged to the Statement of Financial Activities
in the period to which they relate.
Donations and legacies
Unrestricted
Funds
Restricted Total Funds
Funds
2025
Donations
Donations
Ashford Transfer
56,762
56,762
Legacies
Legacies
Grants
Grants
31,616
288,537
320,153
88.378
288,537
376,915
Unrestricted
Funds
Restricted Total Funds
Funds
2024
Donations
Donations
Ashford Transfer
25,482
338,166
25,482
363,764
25,598
Legacies
Legacies
2,000
2,000
Grants
Grants
7,928
332,158
340,086
373.576
357,756
731,332
33
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
Day care centre
Unrestricted
Funds
Restricted Total Funds
Funds
2025
Meals and refreshments
Health and well being
Transport contributions
Independent living services
Centre activities
SEK Wellbeing Funding
National Lottery Funding - Sts"ck in a Bundle Income
576,643
30,270
141,248
153,720
37,505
576,643
92,520
141,248
153,720
37,505
99,571
35,000
62,250
99,571
35,000
939,386
196,821
1,136,207
Unrestricted
Funds
Restricted Total Funds
Funds
2024
Meals and refreshments
Health and well being
Transport contributions
Independent living services
Centre activities
SEK Wellbeing Funding
National Lottery Funding - Stick in a Bundle Income
540,289
90,286
124,707
157,073
34.197
540,289
90,286
124,707
157,073
34,197
99,993
103,500
99,993
100,000
3.500
950,052
199,993
1,150,045
Other trading activities
Unrestricted Total Funds Unrestricted Total Funds
Funds
2025
Funds
2024
Fundraising events
Shop Income
other Income
Support Income - Other Branches
15,776
53,132
4,377
26,455
15,776
53,132
4,377
26,455
18,784
53,953
5,210
10,987
18,784
53,953
5,210
10,987
99,740
99,740
88,934
88,934
Investment income
Unrestricted Total Funds Unrestricted Total Funds
Funds
2025
Funds
2024
Rents received
Gainlloss on sale of investments
Deposit account interest
14.530
5.941
12.739
14.530
5,941
12.739
14,340
14,340
1,410
1,410
33,210
33,210
15,750
15,750
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
Costs of other trading activities
Unrestricted
Funds
Restricted Total Funds
Funds
2025
Other trading actitivies
13,737
26,786
40,523
Unrestricted
Funds
Restricted Total Funds
Funds
2024
Other trading actitivies
42,353
42,353
Investment management costs
Unrestricted Total Funds Unrestricted Total Funds
Funds
2025
Funds
2024
Managing agents fees
Insuran
1,792
287
1,792
287
1,577
2,261
1,577
2,261
2,079
2,079
3,838
3,838
Expenditure on charitable activities by fund type
Unrestricted
Funds
Restricted Total Funds
Funds
2025
Day Care Centre
Support costs
1,059,689
169,068
434,170
8,950
1,493,859
178,018
1,228,757
443,120
1,671,877
Unrestricted
Funds
Restricted Total Funds
Funds
2024
Day Care Centre
Support costs
871.341
179.431
638,491
1,509,832
179,431
1,050,772
638,491
1,689,263
Expenditure on charitable activities by activity type
Activities
undertaken
directly
Support Total funds
costs
2025
Total fund
2024
Day Care Centre
Governance costs
1,493,859
1,493,859
178,018
1,509,832
179,431
178,018
1,493,859
178,018
1,671,877
1,689,263
35
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
10. Anatysis of support costs
Day Care
Centre
Total 2025 Total 2024
Wages
Social Security
Pensions
Auditors, remuneration
Bank charges
Legal & Professional fees
Accountancy & bookkeeping
99,771
11,258
2,308
8,515
12,250
6,804
37,112
99,771
11,258
2,308
8,515
12,250
6,804
37,112
97,811
10,987
2,301
13,000
10,491
9,137
46,286
178,018
178,018
190,013
11. Net gains on investments
Unrestricted Total Funds Unrestricted Total Funds
Funds
2025
Funds
2024
Fair value gainsl(losses) on other
investment assets
32,025
32,025
87,107
87,107
12. Net {expenditure)lincome
Net {expenditure)lincome is stated after chargingl(crediting)'.
2025
2024
Depreciation of tangible fixed assets
Fees payable for the audit of the financial statements
44,962
8,515
49,130
13,000
13. Staff costs
The total staff costs and employee benefits for the reporting period are analysed as follows:
2025
2024
Wages and salaries
Social security costs
Employer contributions to pension plans
941,098
50,469
14,998
922,712
55,930
14,161
1,006,565
992,803
36
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
13. Staff costs (continued)
The average head count of employees during the year was 58 (2024.. 71). The average number
of full-time equivalent employees during the year is analysed as follows..
2025
No.
2024
No.
Management
Support & Dementia Daybreak
Administration
Ancillary
Hot meals
Independent living
Kitchen
Cleaning & Laundry
Information & Advice
13
15
10
58
71
The number of employees whose remuneration for the year fell within the following bands, were..
2025
2024
No.
No.
£60,000 to £69,999
14. Trustee remuneration and expenses
No remuneration or other benefits from employment with the charity or a related entity were
received by the trustees
Trustee expenses of £185 were paid to Penny Southern in the year (2024.. £191).
15. Tangible fixed assets
Improveme
nts to Fixtures and
Propety
fittings
Motor
vehicles Equipment
Total
Cost
At 1 April 2024
Additions
Disposals
At 31 March 2025
505,628
154,142
5,260
(35,165)
124.237
53,848
80,588
(2,033)
132,403
22,723
736,341
85,848
(2,708) (39,906)
20,015
782,283
505.628
Depreciation
At 1 April 2024
Charge for the year
Disposals
At 31 March 2025
166,027
34,841
130,148
3.631
(26,260)
107,519
33,022
6,035
(572)
38,485
21,494
350,691
455
44,962
(1,934) (28,766)
20,015
366,887
200,868
Carrying amount
At 31 March 2025
304,760
16,718
93,918
415,396
At 31 March 2024
339,601
23,994
20,826
1,229
385,650
37
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
16. Investments
Investment
Other
properties investments
Total
Cost or valuation
At 1 April 2024
Additions
Disposals
Fair value movements
350,000
959,090
1,309,090
(29,157)
32,025
(29,1571
32,025
At 31 March 2025
350,000
961,958
1,311,958
Impairment
At 1 April 2024 and 31 March 2025
Carrying amount
At 31 March 2025
350.000
961,958
1,311,958
At 31 March 2024
350,000
959,090
1,309,090
All investments shown above are held at valuation.
Investment properties
Investment property is shown at most recent valuation. Any aggregate surplus or deficit arising
from changes in fair value is recognised in the Statement of Financial Activities.
17. Stocks
2025
2024
Stocks
5,612
5,220
18. Debtors
2025
2024
Trade debtors
Prepayments and accrued income
other debtors
91,977
99,522
14,172
113,479
84,197
12,349
205,671
210,025
19. Creditors: amounts falling due within one year
2025
2024
Trade creditors
Accruals and deferred income
Social security and other taxes
Other creditors
55,199
20,587
10,257
64,166
67,738
20,680
10,846
105,407
150,209
204,671
38
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
20. Pensions and other post retirement benefrts
Defined contribution plans
The amount recognised in income or expenditure as an expense in relation to defined
contribution plans was £14,998 {2024= £14.161).
21. Anatysis of charitable funds
Unrestricted funds
At
Gains and 31 Mar 202
losses
At
1 Apr 2024
Income Expenditure
Transfers
General funds
Designated
Redundancy
Fund
Designated Warm
Space Fund
Designated
UKSPF Fund
1,935,514 1,147,714 (1,231,573)
32,025 1,883,680
34,079
34,079
4,000
(4,000)
9.000
(9.000)
1,969,593 1,160,714 (1,244,573)
32,025 1,917,759
At
Gains and 31 Mar 202
losses
At
1 Apr 2023
Income Expenditure
Transfers
General funds
Designated
Redundancy
Fund
Designated Warm
Space Fund
Designated
UKSPF Fund
1,469.805 1,424.312 (1.092.963)
47,253
87,107 1,935,514
34.079
34,079
4,000
(4,000)
1,503.884 1,428.312 (1.096.963)
47,253
87,107 1,969,593
39
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
21. Anatysis of charitable funds (continued)
Restricted funds
At
Gains and 31 Mar 202
losses
At
1 Apr 2024
Income Expenditure
Transfers
Information &
Advice Fund
Extension Fund
Hythe & Ashford
Dementia
Coordinator
Hythe Post
Diagnostic
Dementia
Christmas Paty
Fund
Cost of Living
Fund
Singing for All
Stick In A Bundle
Lottery Wellbeing
Fund
Wellbeing IMAGO
Wellbeing SEK
MCST
278,571
(26,786)
251,785
84.171
(84.171)
81.286
(81.286)
17,485
10,700
35,000
(17,485)
(1,533)
(35,000)
9,167
11,998
(11,998)
(62,250)
(99,571)
(7,500)
62,250
99,571
7,500
40
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
21. Anatysis of charitable funds (continued)
pip
Diabetes Peer to
Peer
Talking Therapies
Scewfix
foundation
FHDC exercise
classes
Parkinsons UK
physical activities
Lyminge
Association
repairs
KCC Community
Transport
Dementia Choir
3,332
7,082
(10,414)
5,672
7,108
(5,672)
(7,108)
5,755
(2,500)
3,255
6,000
(6,000)
2.829
(2.829)
883
(737)
146
45.000
7,066
45,000
(7,066)
293,901
485,358
{469,906)
309,353
At
Gains and 31 Mar 202
losses
At
1 Apr 2023
Income Expenditure
Transfers
Information &
Advice Fund
Extension Fund
Hythe & Ashford
Dementia
Coordinator
Hythe Post
Diagnostic
Dementia
Christmas Paty
Fund
44,565
304,656
(44,565)
(26,085)
278,571
70,243
(70,243)
325
67,449
(67,774)
2,688
(2,688)
41
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
21. Anatysis of charitable funds (continued)
Cost of Living
Fund
Singing for All
Stick In A Bundle
Lottery Wellbeing
Fund
Wellbeing IMAGO
Wellbeing SEK
MCST
pip
Diabetes Peer to
Peer
Talking Therapies
Scewfix
foundation
FHDC exercise
classes
Parkinsons UK
physical activities
Lyminge
Association
repairs
KCC Community
Transport
Dementia Choir
3,733
34,970
(38,703)
65,929
100,000
{165,929)
72,000
62,250
99,993
12,399
38.445
(60,002)
(62,250)
(99,993)
(12,399)
(35.113)
11,998
3,332
421,896
557,749
(638,491) (47,253)
293,901
42
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
22. Funds
The funds are used for the following purposes..
Designated
Redundancy Fund
This fund is monies set aside to cover any redundancy costs that may arise in the future due to a
decrease in funding for the activities of the charity. although at the present time it is not
envisioned that the fund will be used.
UKSPF
A grant from Folkestone and Hythe District Council to support people living in the community with
information and advice.
Wam Space
A grant from Folkestone and Hythe District Council to provide a warm space for people to
socialise in the winter months reducing costs of utilities at home.
Restricted
Extension Fund
This represents funds received from Kent County Council, The Bradbury Foundation, Bernard
Sunley and the Laing Family Trust for the existing building extension costs.
Stick In A Bundle
This represents funding received from the National lottery to support the development and
coordination of volunteers in the community enhancing their experience and increasing volunteer
involvement within the organisation.
Hythe Dementia Coordinator
Age UK Hythe and Lyminge are subcontractors to deliver Dementia coordination ServIS as part
of a contract procured by Kent County council and the NHS.
Hythe Post Diagnostic Dementia
Age UK Hythe and Lyminge are subcontractors to deliver Dementia support services as part of a
contract procured by Kent County Council and the NHS.
Cost of Living Fund
A grant from Age UK National to support our rising running costs.
Maintenance Cognitive stimulats.on Therapy (MCST)
Funding to deliver therapy sessions for people in the early stages of dementia, supporting
memory, communication. and wellbeing.
Personal Independen Programme (PIP)
Support to help older people maintain their independence. build confiden, and take control of
their health and wellbeing.
Singing For All
Funding was received to support the Singing For All programme in Lyminge. This provides
inclusive group singing sessions designed to improve mental health, wellbeing, and social
connections. The sessions are accessible to older people and those at risk of isolation,
43
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
encouraging participation in a supportive community environment.
Wellbeing Matter {Imago)
The Wellbeing Matters funding, received via Imago. was used to deliver a range of wellbeing
activities for older people and vulnerable adults. The programme aims to help individuals
maintain independence, reduce isolation, and improve overall quality of life.
Wellbeing SEK
Grant funding was received through Wellbeing SEK to support local wellbeing initiatives. These
funds were directed towards activities that promote physical and mental health, and enhance
resilience within the community.
Wellbeing Lottery Grant
The charity was the lead organisation for the Wellbeing Lottery Grant, working on behalf of a
consortium of organisations across Kent. As lead partner, the charity coordinated the project,
managed reporting requirements, and ensured outcomes were delivered for beneficiaries across
the county. The funding was awarded for the Ashford area to support wellbeing activities and
towards a sustainable model.
Diabetes Peer to Peer
Funding was received for the Diabetes Peer to Peer project. This initiative enables people living
with diabetes to access support and guidance from trained peers, helping to build confidence in
self-management of the condition and reducing health inequalities.
Talking Therapies
Funding to provide telephone-based talking therapy for those experiencing anxiety, loneliness, or
challenging times.
Screwfix Foundation
A grant to revamp the Hythe Day Centre, creating a more welcoming and accessible
environment for all service users.
Folkestone & Hythe District Council (FHDC)
Funding to extend our exercise programme outside of normal operating hours, helping more
older people to stay active and connected.
Parkinson's UK
Support to deliver tailored exercise sessions designed for people living with Parkinson's disease.
Lyminge Association
Funding to repair the community café dishwasher, ensuring the sm¢)oth running of a vital local
hub for social connection.
Kent County Council (KCC) Community Fund
Support for the purchase of a new vehicle. enabling us to transport older people to the day centre
and reduce social isolation.
Dementia Choir
Funding to establish a choir for people living with dementia and their carers, offering joy,
connection, and therapeutic benefit through music.
Age UK Hythe, Lyminge and Ashford
Company Limited by Guarantee
Notes to the Financial Statements (continuedj
Year ended 31 March 2025
23. Anatysis of net assets between funds
Unrestricted
Funds
Restricted Total Funds
Funds
2025
Tangible fixed assets
Investments
Current assets
Creditors less than 1 year
Net assets
116,358
1,311,958
592,399
(108,215)
1,912,500
299,038
415,396
1,311,958
57,568
649,967
(41,994) (150,209)
314,612
2,227,112
Unrestricted
Funds
Restricted Total Funds
Funds
2024
Tangible fixed assets
Investments
Current assets
Creditors less than 1 year
Net assets
53,294
1,309,090
758,095
(204,671)
1,915,808
332,356
385,650
1,309,090
773,425
(204,671)
2,263,494
15,330
347,686
24. Anatysis of changes in net debt
At
At 1 Apr 2024 Cash flows 31 Mar 2025
Cash at bank and in hand
558,180
(119,496)
438,684
25. Operating lease commitments
The total future minimum lease payments under non