INSIGHT COUNSELLING COACHING & SUPPORT SERVICES
Formerly Known as Domestic Abuse Counselling Service
Registered Charity Number: 1125103
THE LOFT
60 GEORGE STREET RINGWAY
BEDWORTH
WARWICKSHIRE
CV12 8EA
ACCOUNTS FOR THE YEAR ENDED
31 MARCH 2024

INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
ACCOUNTS FOR THE YEAR ENDED
31 MARCH 2024
Pagé
Contents
Trustees, annual report
Independ8nt exarniner's report
statemBnt-of fmanclal activities-"_
Balance sheet
12-17
Notes to the accounts

INSIGHT. COUNSELLING COACHING AND SUPPORT SERVICES
TRUSTEES, ANNUAL REPORT
YEAR ENDED 31 MARCH 2024
Full name:
Insight- Counselling Coaching and Supporl Services
Reglstered charity number:
1125103
Principal address:
The Loft, 60 George Street Ringway, Bedworth, CVI 2 8EA
Formerly 72 High Street, Nuneaton, CV115DA
Trustees:
H Wolfe, Chair
J Cobloy, VI￿ Chair
A Read
J Holcroft
J Palmer, Treasurer
Bankers.
Natwest Bank plc, 1 Market Street, Nuneaton, Warwickshire
CV114Yf
Independent Examiner:
Paula Wilson, 2 Hickman House, Hickman Road, Nun6aton
CV10 9NQ
Governance and management
Recruitment and DAanagement
The induction process for any new appointed trustee comprises an initial meeting with the Chair of
the Board followed by a series of meetings with other Trust8es. New Trustees are also given a
history of the charity, copies of Board rneetings, recent accounts, annual reports, a copy of the
constitution and a copy of the Charity Commission guidance "The Essential Trustee."

INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
TRUSTEES, ANNUAL REPORT (CONTINUED)
YEAR ENDED 31 MARCH 2024
FYI - INSIGHT CCSS is previously known as DACS {Domestic Abu59 Counselling SeNlce) eslablishad In 2006
Aims and Objectives
The Aims & obj8Ctives of the charity INSIGHT CCSS adopted on 8TH July 2018 for the bengfit of
the public in Warwickshire and the surrounding areas are as follows:
1. The Objects
The objects of the charity shall be for the benefit of the public in Warwickshire and the surrounding
ar8as-
1. To relieve the distress and suffering, financial hardship, SlGkness, and the preservation of
physical and mental health of sufferers af, and those affected by domestic violencelabuse,
through the provision of counselling, support, education, and practical advice, residing
permanently or temporarily in Warwickshire and surrounding areas.
2. The promotion of social inclusion among people suffering from mental illness or diagnosed
with learning diffiGulties and who are socially excluded from society or parts of society as a
result of those factors by providing skills, training, and r6habilitation faGilities.
3. To relieve financial hardship and sickness among p8rsons who are caring for or nursing a
person with physical or mental ability in any place other than in the home as defined by the
National Assistance Act 1970 and the relief of people who are chronically sick and disablad
by the provision of training and advi￿ for those responsible for their care.
4. To promote for the benefit of the public the provision of services for intervention, mediation,
and conciliation between victims of crime and offender, with a view to the preservation of and
proteGtion of the wellbeing of such victims and the rehabilitation of such offenders.
5. To advance the education of the public, and the appropriate voluntary, statutory and public
sector agencies in the subject of domestlG abuse.

INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
TRUSTEES, ANNUAL REPORT
YEAR ENDED 31 MARCH 2024
Summary of the maln activlties undertaken for the public beneflt
When planning our activities for the year we have considered the Commission's guidance on public
benefit.
Summary of the main achievements during the perlod 1st April 2023 to 31st March 2024
The covid years proved that as a charity we are flexible, we are determined to support vulnerable
people and children in our community and we can adapt very well to circumstances that may impact
on our ability to deliver our services, The changes we made during the pandemic in terms of
telephone counselling sessions and MS Teams $8ssions hav6 remained part of our current delivery
and enable us to support peop18 who ar6 unable through life circumstances to come to our offices.
Durlng the period .
We have continued to deliver holistic therapeutic s8rvic8S to families impacted by domestic
violence abuse.
We have continued to expand our therapeutiG services for children and young people.
We have continued to expand our therapeutic services to those disadvantaged by leaming
disability.
We have significantly incr8as8d our serVi￿S to parents of childrenlyoung people with SEND.
Our activities are deli)iered via-f*c-6 to face-telèphone and MS TeanTS ensuringwe3ré fully
accessible to all.
Our team Gonsists of Qualified professional slaff and sessional counsellors and volunteer
ounsellors on placement with us in their final Degr88 year.
INSIGHT CCSSIDACS provided Victim's counselling services throughout the county of
Warwickshire, offering individual assessment and counselling therapy to victims of
domestlG abuse eaGh week, via face to face, Telephone & Microsoft T8amlZoom.
We provided a telephone & MS -Teams servic8 for those that find life circumstances make it
difficult for them to access our Gounselling rooms.
We continued to provide our "Perpetrator Intervention Programme."
We provided the "Partner Support Programme" offering support and therapy to victims of
abuse who have partners attending the 'Perpetr8tor Intervention Project..
We delivered our successful Young Peoples counsellinglsupport Service under our Lottery
funded 'Reconnect' Project a combination of one to one therapy and groupwoth.
We delivered our 'Feeling MuGh Safer project funded by BBC CHILDREN IN NEED for children
age from 8 to 10 years old from a combination of one to one therapy and groups.
We delivered one to one sessions and group work for 'parents of the children and young peopl8
engaging with our services, to support bett8r understanding of the impact of DVIDA upon
childrenlyoung people and improved communication between parent and child etc.
We delivered our very succ8ssfvI project for 'Parents of Children with Special Needs, who
require a more diverse programrne of support for the additional issues associat6d to parenting a
child with special needs, while suffering from relationship problemslbreakdown including
DVIDA.
We delivered 'The Clarity Project, for victims of DVIDA disadvantaged by learning disabilty,
Autism, Asperger's etc 6xperiencing difficult andlor unsafe personal relationships.
A TOTAL OF.. - 572 adults and children benefitted from our services in the financial year 2023-
2024

INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
TRUSTEES, ANNUAL REPORT
YEAR ENDED 31 MARCH 2024
During the period continued -
Over the last few y6arfs we have seen a massive increase in s61f-referrals from those looking at our
websites, along with referrals from our long working relationship with the Warwickshire multi agencies
involved with domestic abuse and safeguarding. Our statistics for this financial period and feedback from
our service users, prove that INSIGHT CCSS togetherwith our Domestic Abuse Counselling Service
(DACS) is a vital and valued community service and a lrfelin@ of support to those disadvantaged by
domestic vi016ncelabuse and other life circumstanc8S that impact on family relationships,
Our work Govers many ar8as, including sexual, financial, psychological, and physical abuse,
discrimination, isolation, mental health, suicide, poor physical health, disability, poverty, and social
exclusion.
This financial year, maintaining our usual practice of annually evaluating our services, we have
continued to broaden our work with those disadvantaged in our cornmunity, exploring wider areas of
need where our skills ar6 comparative, in areas of mental health - developing a ground-breaking
project for families caring for a child/young person with SEND working with other charities and
organisations that share our philosophy to help improve lives of those disadvantaged in our
community.
We remain current and relevant to the needs of our Gommunity, placing our charity in a position to
tsrget complex issues and disadvantages, such as but not limited to, learning disability, Autism,
Asperger's, life limiting illness. disability and parents experiencing domestic violenTrlabuse who
are parents of children with special needs.
To further this aim, the DACSIINSIGHT CCSS team continue to ensure professional development is
current and relevant applying themselves to external and intemal training, to upgrade their skills in
areas of mental health and disability, adversity, youth work, gender-based work and children's
therapy, thus expanding our charities area of expertise and further our aim to secure our future
sustainability.
In this last year, we continue our aim to resolutely, establish a charity that offers therapeutic
programmes that are important to the needs of our community- Services that address the real
issues of disadvantage brought to us by our service users.
We would like to say- 'Thank you, . most sincerely
To all those that have supported us wlth Fundlng, Grants & Donations for our projects big and
small.
A big thanks to Garfield Weston Foundation, Th8 Leathersellers Foundation, Henry Smith Charity,
Trusthouse Charitable Foundation, and the National lottery for enabling us to deliver our projects and
support our communily. 'Thank You,

INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
TRUSTEES, ANNUAL REPORT (CONTINUED)
YEAR ENDED 31 MARCH 2024
Financial Review
During the period, th6 Statement of Financial Activities shows net incoming resources of £302 415
and at the end of the year the resources available to meet the organisation's objectives is
£294 844.
Donations
INSIGHT CCSS would like to thank organisations who have very kindly made donations to support
our work during this year..
The Charity's PoliGy on Reserves
It is the aim of the charity to maintain unrestricted funds, which are the free reserves of the Gharity,
at a level which equates to approximately six months, unrestricted expenditure. This provides
7fiGient funds to cover the management and administration support costs. The charity has
designated funds and reserves set aside by the Trustees for victim services and to provide running
costs to enable the charity to continue in the event of a significant drop in funding.
Responsibilities of the Trustees
The charity trustees are responsible for preparing a trustees, annual report and financial statements
in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom
Generally Accepted Accounting Practice).
The law applicable to charities of England and Wales requires the charity trustees to prepare financial
statements for each year which give a true and fair view of the state of affairs of the charity and of
the incoming resources and application of resources, of th@ charity forthat P8riod. In preparing those
financial statements the Trustees are required to..
seleGt suitable accounting policies and then apply them consistently.
observe the methods and principles in the applicable Charities SORP;
make judgements and estimates that are r6asonab18 and prudent.
state whether applicab18 accounting standards have been followed, subject to any material
departures that must be disclosed and explained in the financial statements.
prepare the financial staternents on the going concern basis unless it is inappropriate to
presume that the company will continu8 in business.

INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
TRUSTEES. ANNUAL REPORT (CONTINUED)
YEAR ENDED 31 MARCH 2024
The Trustees are responsible for keeping proper accounting r6cords that disclose with reasonable
accuracy, at any time, the financial position of the charity and to enable them to ensure that the
financial statements comply with the Charities AGt 2011, the applicable Charities (Accounts and
Reports) Regulations and the provisions of th8 Trust deed. They are also responsible for
safeguarding the assets of the Charity and taking reasonable st6ps for the prevention and detection
of fraud and other irregularities.
The trustees are rèsponsible for the rnaint8nance and integrity of the charity and financial information
included on the charity's website in accordance with legislation in the United Kingdom governing the
preparation and dissemination of financial statements.
Signed on b8half of the CommitteelTrust8es
Signed.,
Date:

INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF
INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
YEAR ENDED 31 MARCH 2024
I report on the aGcounts of the organisation for the year ended 31 March 2024, which are set out on
pages 10t0 17.
Respective responsibilities of trustees and examiner
The charity's trustees are responsible for the preparation of the accounts. The charity's trustees
consider that an audit is not requir8d for this year (under section 144 of the Charities Act 2011 ( the
Charities Act") and that an ind8pendent examination is needed.
It is my r8sponsibility to..
examine the accounts under section 145 of the Charities Act,,
follow the procedures laid down in the general Directions given by the Charity Commission
(under section 145(5)(b) of the Charities Act, and
state whethsr particular matters have com8 to my atl8ntion.
Basis of independent examlner's report
My examination was carried out in accordance with the general Directions given by the Charity
-Gomrnission. An 6xamination includes a review of the accounling records kept by the ¢.h8rity and a
comparison of the accounts presented with those records. It also includes consideration of any
unusual items or disclosures in the accounts and seeking explanations from you as trustees
concerning any SUGh matters. The procedures undertaken do not provide all the evidence that would
be required in an audit, and consequently no opinion is given as to whether the accounts present a
'true and fair, view and the report is limited to those matters set out in the statement below.
Independent examiner's statement
In connection with my examination, no matter has come to my attention.,
which gives me reasonable cause to believe that in any material respect, the requirements:
to keep accounting records in accordance with section 130 of the Charities Act,. and
to prepare accounts which accord with the accounting records and comply with the
accounting requirements of the Charities Act
have not been met. or
to which, in my opinion, attention should be drawn in order to enable a proper understanding
of the accounts to be reached.
Signed
Date:
Paula Wilson, MAAT

INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2024
2024
Tota I
Funds
2023
Total
Funds
Unrestricted
Funds
Restricted Designated
Funds
Funds
to
Incomlng r8sourc&s
Incoming r6sources from
generated fvnds
Grants and donations
Activites for generatlng funds
Inv8Stm8nt income
Incoming resources from
Charitable actimties
Other incoming resources
2&3
200,608
g6,256
5,551
296,884
5,551
467,246
Tolal incoming resources
200,608
101,807
302,415
467, 246
esoureAs ei(pended
Cost of ganaratlng funds
Costs of charitable actimties
GO￿rnanCe costs
Other resources expended
261.896
108,815
550
368,711
550
375,887
550
Total resources expended
261,896
107.365
369,261
376,437
Net incomingl(outgoing) resources
(61,289)
(5.557)
(66,846)
90,810
Transfers between fvnds
Total funds brought fomard
117,685
244,045
361.730
270,921
Total funds carrled fonmard
56.396
238.488
294,884
361,730
10

INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
BALANCE SHEET
AS AT 31 MARCH 2024
2024
2023
Note
Fixed assets
488
Curre nt assets
Cash at bank and in hand
Debtors
Prepaym ents
302,339
1,470
61
361.011
680
100
Total current assets
303,870
361.792
Current Liabilities
ounts falling due within one year 7
(8.986)
(550)
Net current assets
294.884
361,242
Total net assets
294.884
361,730
The funds of the charity
Restricted funds
Designated funds
Unrestricted funds
56,396
238.488
117.686
244,045
Total Funds
294.884
361,730
The trustees declare that they have approved the accounts above.
Signed on behalf of the charity's trustees:
Signed
Dated
Chair

INSIGHT. COUNSELLING COACHING AND SUPPORT SERVICES
NOTES TO THE ACCOUNTS
YEAR ENDED 31 MARCH 2024
1. Accounting policies
Basis of the preparatlon of the accounts
These accounts have been prepared under the historical cost convention with items recognised
at cost or transaction value unless otherwise stated in the relevant notes to these accounts. Th8
accounts have been prepared in accordance with the Statement of Recommended Practice:
Accounting and Reporting by Charities preparing their accounts in accordance with the Financial
Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued on 16 July
2014 and with the Financial Reporting Stsndard applicable in the United Kingdom and RepubliG
of Ireland (FRS 102} and with the Charities AGt 2011
Incoming resources
All mat8rial incoming r6sources have been inGluded on a reGeivable basis- i.e. they are included
-.if the_dat6 r&c8ivab18 falls.within the period.covered by theseacc¢)unts.
Resources expended
These hav8 b86n analysed using a natural classification
Depreciation
Depreciation is Galculated to write down the cost or valuation, less estimated residual value, of
all tangible fixed assets with a cost exceeding £500 over their expected useful lives on a reduGing
balan￿ basis.
12-

INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
NOTES TO THE ACCOUNTS
YEAR ENDED 31 MARCH 2024
Grants
2024
Total
2023
Designated
Restricted
Leathersellers
Baron Davenport
E Lawley
Heart of England Harry Payne
The King Henry Vlll
The Aan Edward Grant
Grantham Yorke Award
Field Family Charitable Trust
WanNiGkshire Mason Charitable AssoGiatior
The Henry Smith Charity
Big Lottery Reconnect
-.Slrattord upon Avon Town..Trllst
Lottery Community Fund, Future Proofing
National Lottery Community Fund
BBC Chlldren in Need
PCC North Warwickshire (Victims)
PCC Mnistry of Justice
PCC Nuneaton & Bedworth
PCC North Warwickshire
Mchael Marsh
North Warwickshire BC
Mnistry of Justice Children
Mnistry of Justice Adults
Under £1,000
40,000
2.000
2,000
2,000
4,800
5,000
5,000
3,000
1,000
40,000
2,000
2,000
2,000
4,800
5,000
5,000
3.000
1,000
46.000
24,360
.10,000
36,218
46,000
24,360
10,000_
36,218
46.000
73.080
36,218
10,000
44,975
17,000
34,030
5,000
5,000
3,000
50,000
21,862
12,168
50,000
21,862
12,168
1,475
266,883
1,475
66,275
200,608
284,303
3. Donations
Donations of £29,981 were received during the year.
13-

INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
NOTES TO THE ACCOUNTS CONTINUED
YEAR ENDED 31 MARCH 2024
4. Incomlng Resources from Charltable Actlvltles
Unrestricted Restricted
Funds
Funds
Total
Funds
2023
Services
5,551
5,551
5,551
5,551
5. Fixed Assets
Equipment
Fixtures &
Fittings
Total
Cost:
At 1 April 2023
AddÉtions
Disposals
At 31 March 2024
13.854
13,854
13,854
13,854
Depreciation:
At 1 April 2023
Additions
Charge this period
13.365
13,365
488
13,853
13,853
Net book value
At 31 March 2024
At 31 ￿rGh 2023
650
650
6. Debtors
2024
2023
Other Debtors
Prepaym ents and Accrued Income
1,470
61
680
100
1.531
100
14-

INSIGHT- COUNSELLING COACHING.AND SUPPORT SERVICES
NOTES TO THE ACCOUNTS CONTINUED
YEAR ENDED 31 MARCH 2024
7. Creditors
2024
2023
Penslon
HMRC
Other Creditors
Accountancy
1,691
5,761
984
550
550
8,986
550
8. Movements in funds
Opening
balance
Incoming
Resources
(Resources
expended)
Transfers
Closing
Balance
Unrestrlcted Funds
Designated Funds
Victims SeNces
_ictiLns. Capital.
Charity Core Costs
Contingency
Perpertrator SeNces Fund
Children & Young Peoples Core Cost
Disability SeNces
55,256
.328.
57.050
50.000
11,088
45,773
24,550
26,581
(43.353)
(328)
(3g,682)
38,484
44,000
61,368
50,000
11,591
49,918
27,127
3.451
22.275
5,5DO
{2.947)
(18.130)
(2,923)
244, 045
101,807
(107.365)
238,488
Restricted Funds
BBC Chlldren in Need
PCC North Warwickshire (Victims)
The Henry Smith Chgrity
Big Lottery Reconnect
WCC Heart of England
Stratford on Awn Town Trust (Dads)
Future Proofing
Natlonal Lottery Community Fund
Ministry of Justice Adults
Ministry of Justice Children
Big Lottery Women's SeNces Capital
CRT Capital
B ig Lottery Perpertrator's InteNention
22,182
11,141
28,156
23,450
4,218
6,307
12,073
10,000
(22.182)
131,463)
(51,323)
{47,810)
(4,218)
{16,307)
{44,404}
{10.000)
(12,168)
(21.862)
(35)
(15)
(111)
{261,897)
50,000
46,000
24,360
29,678
22,833
10,000
36,218
3,886
12,168
21,862
35
15
111
117,685
200,608
56,396
Total Funds
361, 730
302,415
{369,261)
294,884
15-

INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
NOTES TO THE ACCOUNTS CONTINUED
YEAR ENDED 31 MARCH 2024
9. Analysis of net assets by fund
U nrestricted
funds
Restrlcted
funds
Total
funds
Fixed assets
Net current assets
Long term liabilities
238,448
56,396
294,844
238 448
56,397
294 844
10. Staff Costs and numbers
2024
2023
Wages
-thMRC.- EmplDy.er Nl.
Employer Pension
Prior year accrual
216,019
192,128
6,247
5,328
249,141
4,579
214,651
The average weekly number of employees during the year was 6.5 full time equivalent {2023'. 6).
11. Benefits in kind
During the period, no employee or trustee received any benefits in kind from the charity.
12. Trustees, remuneration, benefits, and expenses
Trustees received no expenses, remuneration or benefits in this period.
13. Independent examination and accountancy services
During the period, the cost of the examination was £550.
16-

INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES
NOTES TO THE ACCOUNTS CONTINUED
YEAR ENDED 31 MARCH 2024
14. Annual commitments under oporating19asg5
The organisation has no commitments under operating leases.
15. Glossary of terms
Creditors..
These are amounts owed by the charity, but not paid during the
accounting period.
Debtors..
These are amounts owed to the charity, but no received in the
acGounting period.
Prepayments:
These are services that the charity has paid for in advance, but not
used during the accounting period.
Restricted funds..
These ar6 funds given to the charity, subject to specific restrictions
set by the donor, but still within the general objects of the charity.
17-