# **INSIGHT COUNSELLING COACHING & SUPPORT SERVICES Formerly Known as Domestic Abuse Counselling Service**
**Registered Charity Number: 1125103**
## **THE LOFT**
## **60 GEORGE STREET RINGWAY**
## **BEDWORTH**
**WARWICKSHIRE**
**CV12 8EA**
**ACCOUNTS FOR THE YEAR ENDED**
**31 MARCH 2023**
## **INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **ACCOUNTS FOR THE YEAR ENDED**
## **31 MARCH 2023**
|**Page**|**Contents**|
|---|---|
|3 - 8|Trustees’ annual report|
|9|Independent examiner’s report|
|10|Statement of financial activities|
|11|Balance sheet|
|12 - 17|Notes to the accounts|
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**INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **TRUSTEES’ ANNUAL REPORT**
## **YEAR ENDED 31 MARCH 2023**
**Full name:** Insight – Counselling Coaching and Support Services **Registered charity number:** 1125103 **Principal address:** The Loft, 60 George Street Ringway, Bedworth, CV12 8EA Formerly 72 High Street, Nuneaton, CV11 5DA **Trustees:** H Wolfe, Chair J Cobley, Vice Chair A Read J Holcroft J Palmer, Treasurer **Bankers:** NatWest Bank plc, 1 Market Street, Nuneaton, Warwickshire CV11 4YY **Independent Examiner:** Paula Wilson, 2 Hickman House, Hickman Road, Nuneaton CV10 9NQ
## **Governance and management**
The charity is operated under the rules of its Constitution adopted 19[th] June 2008 as amended on 8[th] July 2018.
## **Recruitment and Management**
The induction process for any new appointed trustee comprises an initial meeting with the Chair of the Board followed by a series of meetings with other Trustees. New Trustees are also given a history of the charity, copies of Board meetings, recent accounts, annual reports, a copy of the constitution and a copy of the Charity Commission guidance “The Essential Trustee.”
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## **INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **TRUSTEES’ ANNUAL REPORT (CONTINUED)**
## **YEAR ENDED 31 MARCH 2023**
FYI - INSIGHT CCSS is previously known as DACS (Domestic Abuse Counselling Service) established in 2006
## **Aims and Objectives**
The Aims & objectives of the charity **INSIGHT CCSS** adopted on 8[TH] July 2018 f _or the benefit of the public in Warwickshire and the surrounding areas_ are as follows:
## **1. The Objects**
The objects of the charity shall be for the benefit of the public in Warwickshire and the surrounding areas-
1. To relieve the distress and suffering, financial hardship, sickness, and the preservation of physical and mental health of sufferers of, and those affected by domestic violence/abuse, through the provision of counselling, support, education, and practical advice, residing permanently or temporarily in Warwickshire and surrounding areas.
2. The promotion of social inclusion among people suffering from mental illness or diagnosed with learning difficulties and who are socially excluded from society or parts of society as a result of those factors by providing skills, training, and rehabilitation facilities.
3. To relieve financial hardship and sickness among persons who are caring for or nursing a person with physical or mental ability in any place other than in the home as defined by the National Assistance Act 1970 and the relief of people who are chronically sick and disabled by the provision of training and advice for those responsible for their care.
4. To promote for the benefit of the public the provision of services for intervention, mediation, and conciliation between victims of crime and offender, with a view to the preservation of and protection of the wellbeing of such victims and the rehabilitation of such offenders.
5. To advance the education of the public, and the appropriate voluntary, statutory and public sector agencies in the subject of domestic abuse.
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**INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **TRUSTEES’ ANNUAL REPORT**
## **YEAR ENDED 31 MARCH 2023**
## **Summary of the main activities undertaken for the public benefit**
When planning our activities for the year we have considered the Commission’s guidance on public benefit.
## **During the period April 1[st] , 2022, to March 31[st] , 2023 -**
- We have continued to deliver holistic therapeutic services to families impacted by domestic violence abuse.
- We have expanded our therapeutic services for children and young people.
- We have expanded our therapeutic services to those disadvantaged by learning disability along with expanding our services to parents of children/young people with special needs.
- Our activities are delivered via face to face – telephone and MS Teams ensuring we are fully accessible to all.
- Our team consists of Qualified professional staff and sessional counsellors and volunteer counsellors on placement with us in their final Degree year.
- INSIGHT CCSS/DACS provided Victim’s counselling services throughout the county of Warwickshire, offering individual assessment and counselling therapy to approximately 140 adult victims of domestic abuse each week, via face to face, Telephone & Microsoft Team/Zoom.
- We provided a telephone & MS -Teams service for those that find life circumstances make it difficult for them to access our counselling rooms.
- We continued to provide our “Perpetrator Intervention Programme.”
- We provided the “Partner Support Programme” offering support and therapy to victims of abuse who have partners attending the “Perpetrator Intervention Project.”
- We delivered our successful Young Peoples counselling/support Service under our Lottery funded ‘Reconnect’ Project, a combination of one to one and groups.
- We delivered our ‘Feeling Much Safer project funded by BBC CHILDREN IN NEED for children age from 8 to 10 years old, from a combination of one to one and groups.
- We delivered one to one sessions and group work for ‘parents of the children and young people engaging with our services’ to support better understanding of the impact of DV/DA upon children/young people and improved communication between parent and child etc.
- We delivered our very successful project for ‘Parents of Children with Special Needs’ who require a more diverse programme of support for the additional issues associated to parenting a child with special needs, while suffering from relationship problems/breakdown including DV/DA.
- We delivered ‘The Clarity Project’ for victims of DV/DA disadvantaged by learning disability, Autism, Asperger’s etc experiencing difficult and/or unsafe personal relationships.
## **Summary of the main achievements during the period**
The covid years proved that as a charity we are flexible, we are determined and we can adapt very well to circumstances that may impact on our ability to deliver our services. The changes we made during the pandemic in terms of telephone counselling sessions and MS Teams sessions have remained part of our current delivery and enable us to support people who are unable through life circumstances to come to our offices.
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**INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
# **TRUSTEES’ ANNUAL REPORT**
# **YEAR ENDED 31 MARCH 2023**
Our statistics for this financial period and feedback from our service users, prove that INSIGHT CCSS together with our Domestic Abuse Counselling Service (DACS) is a vital and valued community service and a lifeline of support to those disadvantaged by domestic violence/abuse and other life circumstances that impact on family relationships.
Over the last few years we have seen a massive increase in self-referrals from those looking at our websites, along with referrals from our long working relationship with the Warwickshire multi agencies involved with domestic abuse and safeguarding.
This financial year, maintaining our usual practice of annually evaluating our services, we have broadened our work with those disadvantaged in our community, exploring wider areas of need where our skills are comparative, in areas of mental health - developing ground-breaking projects for those affected by disability/special needs and/or responsible for caring for a loved one with disability/special needs.
To further this aim, the DACS/INSIGHT CCSS ‘Core staff’ have applied themselves to external and internal training, to upgrade their skills in areas of mental health and disability, adversity, youth work, gender-based work and children’s therapy, thus expanding our charities area of expertise and further our aim to secure our future sustainability.
Our work covers many areas, including sexual, financial, psychological, and physical abuse, isolation, mental health, suicide, poor physical health, disability, discrimination, poverty, and social exclusion.
We have achieved our ambition from our strong philosophy for continued professional development to ensure we remain current and relevant to the needs of our community, placing our charity in a position to target complex issues and disadvantages, such as but not limited to, learning disability, Autism, Asperger’s, life limiting illness, disability and parents experiencing domestic violence/abuse who are parents of children with special needs.
In this last year, we continue our aim to resolutely establish a charity that offers therapeutic programmes that are important to the needs of our community - services that address the real issues of disadvantage brought to us by our service users.
## **We would like to say - ‘Thank you’ - most sincerely**
## **To all those that have supported us with Funding, Grants & Donations for our projects big and small.**
A big thanks to Garfield Weston Foundation, The Leathersellers Foundation and Trusthouse Charitable Foundation, for supporting the vital core costs of running our charity, enabling us to deliver our projects and support our community. **‘Thank You’**
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## **INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **TRUSTEES’ ANNUAL REPORT (CONTINUED)**
## **YEAR ENDED 31 MARCH 2023**
## **Financial Review**
During the period, the Statement of Financial Activities shows net incoming resources of **£467,246** and at the end of the year the resources available to meet the organisation’s objectives is **£361,730.**
## **Donations**
INSIGHT CCSS would like to thank organisations who have very kindly made donations to support our work during this year:
## **The Charity’s Policy on Reserves**
It is the aim of the charity to maintain unrestricted funds, which are the free reserves of the charity, at a level which equates to approximately six months’ unrestricted expenditure. This provides sufficient funds to cover the management and administration support costs. The charity has designated funds and reserves set aside by the Trustees for victim services and to provide running costs to enable the charity to continue in the event of a significant drop in funding.
## **Responsibilities of the Trustees**
The charity trustees are responsible for preparing a trustees’ annual report and financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
The law applicable to charities of England and Wales requires the charity trustees to prepare financial statements for each year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources, of the charity for that period. In preparing those financial statements the Trustees are required to:
- select suitable accounting policies and then apply them consistently.
- observe the methods and principles in the applicable Charities SORP;
- make judgements and estimates that are reasonable and prudent;
- state whether applicable accounting standards have been followed, subject to any material departures that must be disclosed and explained in the financial statements;
- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business.
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**INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **TRUSTEES’ ANNUAL REPORT (CONTINUED)**
## **YEAR ENDED 31 MARCH 2023**
The Trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy, at any time, the financial position of the charity and to enable them to ensure that the financial statements comply with the Charities Act 2011, the applicable Charities (Accounts and Reports) Regulations and the provisions of the Trust deed. They are also responsible for safeguarding the assets of the Charity and taking reasonable steps for the prevention and detection of fraud and other irregularities.
The trustees are responsible for the maintenance and integrity of the charity and financial information included on the charity’s website in accordance with legislation in the United Kingdom governing the preparation and dissemination of financial statements.
Signed on behalf of the Committee/Trustees
Signed:
Date: 16/01/2024
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## **INDEPENDENT EXAMINER’S REPORT TO THE TRUSTEES OF**
## **INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **YEAR ENDED 31 MARCH 2023**
I report on the accounts of the organisation for the year ended 31 March 2023, which are set out on pages 10 to 17.
## **Respective responsibilities of trustees and examiner**
The charity’s trustees are responsible for the preparation of the accounts. The charity’s trustees consider that an audit is not required for this year (under section 144 of the Charities Act 2011 (“the Charities Act”) and that an independent examination is needed.
It is my responsibility to:
- examine the accounts under section 145 of the Charities Act;
- follow the procedures laid down in the general Directions given by the Charity Commission (under section 145(5)(b) of the Charities Act, and
- state whether particular matters have come to my attention.
## **Basis of independent examiner’s report**
My examination was carried out in accordance with the general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ‘true and fair’ view and the report is limited to those matters set out in the statement below.
## **Independent examiner’s statement**
In connection with my examination, no matter has come to my attention:
1. which gives me reasonable cause to believe that in any material respect, the requirements:
- to keep accounting records in accordance with section 130 of the Charities Act; and
- to prepare accounts which accord with the accounting records and comply with the accounting requirements of the Charities Act
- have not been met; or
2. to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.
Signed
Date:
Paula Wilson, MAAT
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## **INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **STATEMENT OF FINANCIAL ACTIVITIES**
## **FOR THE YEAR ENDED 31 MARCH 2023**
**----- Start of picture text -----**
2023 2022
Unrestricted Restricted Designated Total Total
Funds Funds Funds Funds Funds
Note £ £ £ £
Incoming resources
Incoming resources from
generated funds
Grants and donations 2 & 3 - 281,303 185,944 467,246 348,633
- - - - -
Activites for generating funds
Investment income - - - - -
Incoming resources from 4 - - - - -
Charitable activities
- - - - -
Other incoming resources
Total incoming resources - 281,303 185,944 467,246 348,633
Resources expended
- - -
Cost of generating funds
Costs of charitable activities - 269,015 106,872 375,887 334,632
Governance costs - - 550 550 550
- - - - -
Other resources expended
Total resources expended - 269,015 107,422 376,437 335,182
-
Net incoming/(outgoing) resources 12,287 78,522 90,810 13,450
Transfers between funds - - - - -
-
Total funds brought forward 105,398 165,522 270,921 257,471
Total funds carried forward - 117,686 244,045 361,730 270,921
**----- End of picture text -----**
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## **INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **BALANCE SHEET**
## **AS AT 31 MARCH 2023**
**----- Start of picture text -----**
2023 2022
Note £ £ £
Fixed assets 5 488 652
Current assets
Cash at bank and in hand 361,011 264,431
Debtors 6 680 340
Prepayments 100 6,049
Total current assets 361,792 270,820
Current Liabilities
Amounts falling due within one year 7 (550) (550)
Net current assets 361,242 270,270
Total net assets 361,730 270,921
The funds of the charity
Restricted funds 8 117,686 105,397
Designated funds 8 244,045 165,523
Unrestricted funds 8 - -
Total Funds 361,730 270,921
**----- End of picture text -----**
The trustees declare that they have approved the accounts above.
Signed on behalf of the charity’s trustees:
Signed Dated 16/01/2024
Chair
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**INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **NOTES TO THE ACCOUNTS**
## **YEAR ENDED 31 MARCH 2023**
## **1. Accounting policies**
## **Basis of the preparation of the accounts**
These accounts have been prepared under the historical cost convention with items recognised at cost or transaction value unless otherwise stated in the relevant notes to these accounts. The accounts have been prepared in accordance with the Statement of Recommended Practice: Accounting and Reporting by Charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued on 16 July 2014 and with the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102) and with the Charities Act 2011
## **Incoming resources**
All material incoming resources have been included on a receivable basis – i.e. they are included if the date receivable falls within the period covered by these accounts.
## **Resources expended**
These have been analysed using a natural classification
## **Depreciation**
Depreciation is calculated to write down the cost or valuation, less estimated residual value, of all tangible fixed assets with a cost exceeding £500 over their expected useful lives on a reducing balance basis.
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## **INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **NOTES TO THE ACCOUNTS**
## **YEAR ENDED 31 MARCH 2023**
## **2. Grants**
|BBC Children in Need
PCC North Warwickshire (Victims)
The Henry Smith Charity
Big Lottery Reconnect
PCC Ministry of Justice
PCC Nuneaton & Bedworth
PCC North Warwickshire
Stratford upon Avon Town Trust (Dads)
Future Proofing
National Lottery Community Fund
Michael Marsh
Comic Relief
Stratford upon Avon Town Trust 2019
Awards for All
Coalfields Regenenation Trust
The Sheldon Trust
WCC Heart of England
PCC Disability|Designated
_£_
-
-
-
-
-
-
-
-
-
-
3,000
-
-
-
-
-
-
-
3,000|Restricted
£
44,975
17,000
46,000
73,080
34,030
5,000
5,000
10,000
36,218
10,000
-
-
-
-
-
-
-
-
281,303|2023
2022
Total
£
£
44,975
56,219
17,000
29,000
46,000
23,000
73,080
24,360
34,030
25,000
5,000
-
5,000
-
10,000
-
36,218
-
10,000
-
3,000
-
-
2,000
-
22,000
-
10,000
-
10,000
-
7,956
-
36,776
-
10,000
284,303
256,311|
|---|---|---|---|
## **3. Donations**
Donations of £70,166 were received during the year.
## **4. Incoming Resources from Charitable Activities**
**----- Start of picture text -----**
Unrestricted Restricted Total 2022
Funds Funds Funds
£ £ £ £
- - - -
Services: counselling sessions
- - - -
**----- End of picture text -----**
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## **INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **NOTES TO THE ACCOUNTS CONTINUED**
## **YEAR ENDED 31 MARCH 2023**
## **5. Fixed Assets**
**----- Start of picture text -----**
Equipment Total
Fixtures &
Fittings
£ £
Cost:
At 1 April 2022 13,854 13,854
Additions - -
- -
Disposals
At 31 March 2023 13,854 13,854
Depreciation:
At 1 April 2022 13,202 13,202
Additions - -
Charge this period 163 163
13,365 13,365
Net book value
At 31 March 2023 488 488
At 31 March 2022 650 650
**----- End of picture text -----**
## **6. Debtors**
|**Creditors**
Other debtors
Prepayments and accrued income
Sundry Creditors
Accountancy|2023
2022
£
£
680
340
100
6,049
780
6,389
2023
2022
£
£
-
-
550
550
550
550|
|---|---|
## **7. Creditors**
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## **INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **NOTES TO THE ACCOUNTS CONTINUED**
## **YEAR ENDED 31 MARCH 2023**
**----- Start of picture text -----**
8. Movements in funds
Opening Incoming (Resources Transfers Closing
balance Resources expended) Balance
£ £ £ £ £
Unrestricted Funds
Designated Funds
Victims Services 52,850 61,366 (58,961) - 55,256
Victims Capital 437 - (109) - 328
-
Charity Core Costs 97,538 (40,488) 57,050
- -
Contingency 45,000 5,000 50,000
Perpertrator Services Fund 15,697 1,040 (649) (5,000) 11,088
-
Children & Young Peoples Core Cost 34,988 13,000 (2,215) 45,773
- -
Disability Services 16,550 8,000 24,550
165,522 180,944 (102,422) - 244,045
Restricted Funds
BBC Children in Need 21,903 44,975 (44,697) - 22,182
-
PCC North Warwickshire (Victims) 4,000 17,000 (9,859) 11,141
-
The Henry Smith Charity 23,000 46,000 (40,844) 28,156
-
Big Lottery Reconnect 2,409 73,080 (52,039) 23,450
Awards for All 2,124 - (2,124) - -
- - -
CRT Disability 4,483 (4,483)
The Sheldon Trust 7,956 - (7,956) - -
- -
WCC Heart of England 36,776 (32,558) 4,218
- - -
Supporting Change 2,532 (2,532)
- -
PCC Ministry of Justice 34,030 (34,030)
PCC Nuneaton & Bedworth - 5,000 (5,000) - -
PCC North Warwickshire - 5,000 (5,000) - -
- -
Stratford on Avon Town Trust (Dads) 10,000 (3,693) 6,307
- -
Future Proofing 36,218 (24,145) 12,073
- - -
National Lottery Community Fund 10,000 10,000
Big Lottery Women's Services Capital 46 - (12) - 35
CRT Capital 20 - (5) - 15
Big Lottery Perpertrator's Intervention 148 - (37) - 111
105,398 281,303 (269,015) - 117,686
Total Funds 270,921 462,246 (371,437) - 361,730
**----- End of picture text -----**
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**INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **NOTES TO THE ACCOUNTS CONTINUED**
## **YEAR ENDED 31 MARCH 2023**
## **9. Analysis of net assets by fund**
||**Unrestricted**|**Restricted**|**Total**|
|---|---|---|---|
||**funds**|**funds**|**funds**|
||**£**|**£**|**£**|
|Fixed assets|328|160|488|
|Net current assets|243,717|117,525|361,242|
|Long term liabilities|-|-|-|
||**244,045**|**117,686**|**361,730**|
## **10. Staff Costs and numbers**
**----- Start of picture text -----**
2023 2022
£ £
Wages 192,128 227,820
HMRC - Employer NI 17,943 17,074
Employer Pension 4,579 9,419
214,651 254,313
**----- End of picture text -----**
The average weekly number of employees during the year was 6 full time equivalent (2022: 7).
## **11. Benefits in kind**
During the period, no employee or trustee received any benefits in kind from the charity.
## **12. Trustees’ remuneration, benefits, and expenses**
Trustees received no expenses, remuneration or benefits in this period.
## **13. Independent examination and accountancy services**
During the period, the cost of the examination was £550.
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**INSIGHT- COUNSELLING COACHING AND SUPPORT SERVICES**
## **NOTES TO THE ACCOUNTS CONTINUED**
## **YEAR ENDED 31 MARCH 2023**
## **14. Annual commitments under operating leases**
The organisation has no commitments under operating leases.
## **15. Glossary of terms**
Creditors: These are amounts owed by the charity, but not paid during the accounting period. Debtors: These are amounts owed to the charity, but no received in the accounting period. Prepayments: These are services that the charity has paid for in advance, but not used during the accounting period. Restricted funds: These are funds given to the charity, subject to specific restrictions set by the donor, but still within the general objects of the charity.
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