CONTACT:
SELSDON CHURCHES NEIGHBOURHOOD
CARE
Registered Charity No: 1124346
REPORTS
and
FINANCIAL STATEMENTS
for the year ended
31 March 2024
Contents
Company General Information
Page 2
Report of the Directors
Pages 3 to 6
Contact- What we Do
Page7&8
The Chairman's Report
Page9&10
The Managers, Report
Pages 11 to 13
Independent Examinerfs Report
Page 14
Statement of Financial Activities
Page 15
Balance Sheet
Page 16
Notes forming part of the Financial Statements
Pages 17 to 21

CONTACT . SELSDON CHURCHES NEIGHBOURHOOD CARE
Company General Information
Governing Document
Memorandum and Article5 of Association
Operating Name
Contact
Employed Staff
Mrs Jane Evans, Mrs Nina Gibson. Mrs Suzzane Quigley and Mrs Jasmine Singh
Registered Office
Selsdon Community Centre, 132 Addington Road, Selsdon, South Croydon, CR2 8LA
Bankers
Barclays Bank plc., The Croydon Group, PO Box 95, 1 North End, Croydon, CR9 IRN
Nationwide Building Society
Previously:
CAF Bank Limited 25 Kings Hill Avenue, Kings Hill, West Malling, ME19 4JQ
Independent Examiner
L Tasker FCCA
Ryefield Limited
Unit 139 Airport House
Purley Way
Croydon
CRO OXZ

CONTACT: SELSDON CHURCHES NEIGHBOURHOOD CARE
Report of the Directors for the year ended 31 March 2024
The Trustees, present their Report and the Financial Statements for the year ended 31 March 2024.
Original Constitutlon
Contact: Selsdon Churches Neighbourhood Care was a Company No. 6582829, limited by guarantee
and not having a share capital, which was governed by a Memorandum and Articles of Association.
The liability of each member was limited to £1. It is also a Registered Charity No. 1124346
The company was incorporated on l May 2008.
The charity wa5 registered with the Charity Commission on 5 June 2008.
The company commenced operating from 11 October 2008.
Merger of Charities
At a Special General Meeting held on 10 October 2008 the members of Selsdon Churches
Neighbourhood Care, commonly known as 'Contact', lan unincorporated association, Registered
Charity No.1012801) voted to transfer the assets and liabilities of Contact to this "new" charity. The
mergerwas duly registered on the Merger of Charities register maintained bythe Charity Commission.
Conversion to a Charltable Incorporated Organisatlon {ClO)
On 9 March 2021 an application was lodged with the Charities Commission to convert to a Charitable
Incorporated Organisation and permission was subsequently granted by the Charities Commission
on the 8 April 2021. The Charity now only reports to the Charities Commission and are governed by
the terms of the new constitution
Dlrectors (the Trustees)
Under the Articles of Association the number of directors is to be not less than three and not more
than eleven, of whom a majority shall be members of the supporting churches. One third of the
directors must retire each year and may stand for re-election at the Annual General Meeting
Trustee5
The current Trustees of the Charity are:
Mrs Helen Lishmund - Chairman
Miss Christine Waring- Vice Chairman
Mr Barry Shaw- Company Secretary
Mr Adrian Forward - Treasurer
Mr Martin Bailey
Mr Michael Barbour
M5 Yvonne Barnard
Mrs Gillian Gandolfo
Mr Martyn Brown and Neil Richard50n

CONTACT: SELSDON CHURCHES NEIGHBOURHOOD CARE
Report of the Directors for the year ended 31 March 2024
(continued)
Objects of the Charity
Under the Articles of Association, the objects of the charity are the relief of the persons in need or for
such charitable purpose or purposes as the director5 shall from time to time decide for the benefit of
the inhabitants in the general Selsdon Area and any other neighbouring area as determined by the
directors from time to time.
The present activities of the charity are set out in the statement headed "Contact- What we do" _ on
page 7.
Review of the year ended 31 March 2024
Appended to this report are two documents which report on the activitie5 undertaken by the charitv
during the period now under review-
The Chairman's Report- on page 9-10. The Managers, Report- on page 11-13
Also included in the directors, report are Policy Statements that have been adopted by the charity (see
below and page 5), and the statement of the responsibilities of the directors (on page 6).
It 15 the opinion of the directors that this report, along with the appended reports and statements,
demonstrate that the charity is operating for Public Benefit
Policy Statements
Reserves Policy
The major part of Contact's income arises from three sources, an annual grant from the London
Borough of Croydon, gifts from the local churches and gifts from individuals. The annual grant from
the London Borough of Croydon is ceasing from the financial year 2023124. From time to time grants
are also received from charitable trusts and donations from other local organisations. The Trustees
recognise that funds from any of our major funder5 could cease without notice and, a5 a responsible
employers, considerthat is prudent to maintain reserves sufficientto meet six months operating costs,
say £25,000.

CONTACT: SELSDON CHURCHES NEIGHBOURHOOD CARE
Report of the Directors for the year ended 31 March 2024 (continued)
Risk Policy
The Directors recognise that in today's litigious society there 15 a need to ensure that none of the
services provided causes a level of dissatisfaction that might prompt a client to take legal action
against Contact. The Directors have always maintained a 'hands on approach, (and continue so to do)
to the management of Contact thereby ensuring that none of the services and help provided is beyond
the capability of a good neighbour. The Directors also ensure that the staff, who provide assistance
with completion of application forms for state benefits for example, have access to and undertake
regular training. The Directors regularly review the risks and appropriate action is taken to mitigate
them.
Equal Opportunities Policy
Membership of Contact is open to all who wish to support itsobjects, irrespective of nationality, ethnic
or national origins, sex, marital status, race, colour, political or religiou5 belief, social or financial
standing. Members will be welcome from those with disability who are able to support the objects of
Contact. Contact supports equality of opportunity and will pursue policies to prevent discrimination.
Contact will make available and provide its services to all members of the Selsdon area regardless of
their age, race, colour, nationality, ethnic or national origins, of their sex, marital status or disabilitv,
political or religious belief, social or financial standing.
Vulnerable Adulvs Pollcy
Contact believes that all involved in its activities have the right to be safe and free from harm. To this
end the Management Committee have adopted the policy contained in the London multi-agency
policy and the procedures contained therein to safeguard adults from abuse will be followed. A copy
of the Policy document is kept in the Contact Office or is available to view on line at
http:l/www.croydon.gov.uk/healthsocial/sva
Children's Policy
One of the most important principles of Contact child protection policy states.that anyvolunteer who
shall be selected by the designated Child Protection Person IDCPPI to undertake a caring visit in which
a child or children may be involved needs to have attended safeguarding and welfare of children
training"
The volunteers involved in Child care must provide two referees which will be thoroughly checked and
have Disclosure and Barring Service vetting undertaken prior to the commencement of work.
The Contact Child protection policy document is available to view in the Contact office during normal
opening hours.

CONTACT: SELSDON CHURCHES NEIGHBOURHOOD CARE
Report of the Directors for the year ended 31 March 2024 (continued)
Statement of the Responsibilities of the Directors
The directors of Contact: Selsdon Churches Neighbourhood Care {for the purposes of company lawl
are responsible for preparing the Report of the directors and the financial statements in accordance
with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted
Accounting Practice).
Company law requires the directors to prepare financial statements for each financial year which give
a true and fair view of the state of affairs of the charitable company and of the incoming resources
and application of resources, including the income and expenditure, of the charitable company for
that period. In preparing these financial statements, the directors are required to:
Select suitable accounting policies and apply them consistently," observe the methods and principles
in the Charities SORP- make judgements and estimates that are reasonable and prudent- state
whether applicable UK Accounting Standards have been followed, subject to any material departures
disclosed and explained in the financial statements; prepare the financial statements on the going
concern basis unless it is inappropriate to presume that the charitable company will continue its
operation5.
Public Benefit
It is the opinion of the Directors that this report makes it clear that'contact, exists to serve the people
of Selsdon which it does so willingly and freely. No charges are made for the seniices provided, apart
from fares for the shopping bus, the cost of outings and loan equipment charges. The Charity has
hitherto existed on a grant from the local authority and donations from the local churches and
SUPPOrters but the local authority grant cease from the financial year 2023/24.
All the directors give of their time freely and no directors, remuneration was paid in the year and no
directors, expenses were charged. There were no related party transactions. Some volunteers claim
for reimbursement of car mileage at rates not exceeding those approved by HM Revenue & Customs.
Any other benefits by directors, staff and volunteers are incidental.
Signed by Barry Shaw, Honorary Company Secretary. on behalf of the Directors
Mr BARRY SHAW
Date .

CONTACT: SELSDON CHURCHES NEIGHBOURHOOD CARE
Contact: What we do
Number of New Clients
48
2,020
Callers to Office
Advice and Assistance given to clients
11,206
Clients Shopping Trips
98
Transport for clients for health appointments
Other transport requests Coffee
Mornings/Outing5
482
500
Customer care calls to clients
8,064
Contact is Selsdon Churches Neighbourhood Care Scheme that provides practical help,
advice, support and information to people living within the Selsdon area and part of
Sanderstead, through a large network of volunteers. Although a churches scheme, Contact
welcomes all clients and volunteers regardless of any religious, political or secular views.
Transport..
Door to door transport to doctors. local clinics, hospitals, etc. for
the less mobile.
Information..
On a wide range of statutory and voluntary services, e.g.
specialist holidays, self-help groups, benefits and many more.
Shoppingl
Prescription collection",
For the sick, disabled or elderly.
Shopping Bus..
A regular door to door shopping bus to Warlingham
Sainsbury's. Escorts travel with the mini-bus giving help where
needed.
VisitinglBefriending:
For housebound or elderly people, needing support or
company. We also provide a hospital visiting service.
Carer Support:
Information. advice and support on services and benefits and
how to apply, completing application forms if required.
Providing day respite for carers.

CONTACT: SELSDON CHURCHES NEIGHBOURHOOD CARE
Contact: What we do (continued)
Practical Help..
Dog walking, 'one off, gardening jobs, wheelchair pushing, basic
DIY.
Loan Equipment:
The Offi￿ has an extensive supply of equipment available for
short term loan including wheelchairs, Zimmer frames, indoor
and outdoor walkers, TENS machine and many other items. All
the wheelchairs are serviced regularly.
Smoke Alarm Scheme..
Installing smoke alamis and providing battery checks
Young Families..
Supporting families with children or young adults.
Social Events:
For clients, coffee mornings, outings (with assistance).
Christmas party and regular newsletters
Contact Links:
Volunteers throughout our area are each responsible for
delivering Contact information to 25-30 houses once a year and,
when appropriate, offering practical help.
Contact has 4 members of part time paid staff
In addition, nearly 200 volunteers are involved in Contact, including a team of fifteen office
volunteers and two postmen, to whom the directors and staff extend their heartfelt thanks.

CONTACT . SELSDON CHURCHES NEIGHBOURHOOD CARE
Chairman's Annual Report for the year ended 31 March 2024
2023124, another busy and productive year for Selsdon Contact. The office remains busy and we
have been supporting, and continuing to support, approximately 300 clients. It is interesting that this
number seems to remain constant.
Jasmine Singh continues to manage the Offi￿ and our loyal band of office volunteers, now ably
assisted by Nina Gibson, our Deputy Manager. Nina has fitted effortlessly into the role and together
with Jasmine, they are considerable assets to team continuing to promote Selsdon Contact, giving us
a high profile particularly in regard to the local authority and NHS providers of statutory care to the
elderly and vulnerable.
They continued to attend the Local Community Partnerships meetings often as the only
representative from Selsdon and were instrumental in obtaining some funding via the partnership
offering our minibus and driver to the New Addington Pop in to take their clients shopping. We
entered a contract for this partnership in good faith. However, the partnership working proved rather
one sided and entailed a lot of extra time and work for Jasmine and Nina. It is regrettable that our
efforts to support partnership working with other local charities is proving to be so problematic.
Mhilst the client numbers remain static, sadly volunteer numbers have decreased. Fewer numbers,
but we are lucky enough to be supported by a steady band of very committed people giving their time
freely. We must pay particular credit to our office volunteers responding to our clients in a cheerful
and friendly manner, dealing with all manner to requests and arranging all kinds of support. In
addition, credit must go to our happy band of drivers, both of the minibus and individually taking
clients to medical appointments- providing that neighbourly, good natured care on which clients often
comment. There is also a band of volunteers providing a regular coffee morning at the Selsdon
Baptist Church, a much-appreciated social occasion. There are the escorts on the shopping bus and
our many outings, the helpers at the events organised throughout the year and those who befriend
clients, fit smoke alarms or collect a prescription. W)at seems to be most valued and important to our
clients is the regular 'contact' from Contact- particularly valued by those living alone.
We have a fantastic band of volunteers.
On 31st March 2023 we lost our Council funding reducing Selsdon Contact's income by approximately
£34,000 per annum. We are fortunate that, in the past, we have received generous legacies and
donations which have kept our funds at a good level. The Trustees took the decision that we should
look to find further funds to cover approx. half of the shortfall so that we did not deplete our reseNes
too quickly. We seem to have achieved this goal for 2023124 and thanks go to several people for this.
Chris Waring, VI￿ Chair, worked hard at putting in funding bids to cover events Costs, towards
shopping bus costs etc. Many thanks for her diligen￿. She also, together with Suzi Quigley our IT
and Data Assistant, responsible for keeping our data up to date, data being vital when applying for
funding. We have also set up a Friends of Contact scheme encouraging supporters of Contact to
make regular donations and we are organising fundraising events such as the suc￿sSful Summer
Concert at St. Johns and our forthcoming Quiz Night.
This brings me to other areas of great support for Contact. As our title indicates we are supported
by our local churches. We are indebted to the churches (Selsdon Baptist Church, St Columba's, St
Francis, Jubilee Church and St John's) for their financial and prayerfijl support. This year has meant
financial support has been vital having lost statutory funding and the churches have been generous in
donating collections from joint Se￿iceS and other donations both financially and by raising our profile.
Each of the churches have an appointed representative on our board of Trustees. The charity
currently has a board of Trustees with a great diversity of skills, experience and dedication. l am
grateful to all my fellow directors for their support. Chris Waring as Deputy Chair is a wise and
generous mentor; Adrian Forward is a reliable and prudent Treasurer and Barry Shaw as Company
Secretary ensures we operate correctly under charity law. My fellow trustees offer wise advice and
keep me on my toes and l am grateful to you all. I must also give thanks to Maureen Stagg who so
accurately and promptly records our meetings as Minute Secretary.

2023 was an important year for Contact as we celebrate 50 years offering practical help, advice,
support and information to the residents of Selsdon. It was launched on 10th July 1973 and thanks to
the drive and energy of a team led by the redoubtable Anne Hill, Contact- Selsdon Churches Good
Neighbour Scheme was born. We celebrated with a series of events including celebration teas,
special outings and a celebratory weekend in July with a thanksgiving Songs of Praise service and
tea and a summer con￿rt. It was a time to take pride in the Selsdon community for supporting
Contact.
Looking to the future- we are re-estsblishing our links with Sainsbury who have kindly allowed us to
promote and collect money for Contact during Volunteers week. We are fostering links with Churchill
Housing, some of whose residents we support. The Selsdon Centre for the Retired had the threat of
closure due to financial difficulties and we were involved in talks regarding the future of the Centre
together with Croydon's Mayor, Age Con￿rn and other interested parties. The Centre were fortunate
in obtaining funding via the National Lottery and we are hoping to establish better links with them as
they move to a new future. We are always grateful for support from Selsdon and Sanderstead
Rotary and London Cooling who provide hampers and gifts for our clients.
2024125 will be another challenging year but it is a pleasure to work with such an enthusiastic board
of Trustees, Jasmine, Nina and Suzi and a great team of office volunteers so keen to support our
clients and a great band of volunteers. I hope we can look forward to another 50 years supporting the
people of Selsdon.
GOD BLESS YOU ALL
Helen Llshmund
Chairman
10

CONTAcf: SELSDON CHURCHES NEIGHBOURHOOD CARE.
The Manager's Report for the year ended 31" March 2024.
As I reflect on the past year. l am filled with a deep sense of gratitude and pride for what we have
accomplished together. Contact continued to advance our mission of providing support not only to
our vulnerable clients but to the wider community. Despite the challenges posed by the uncertainty
of continuing without the Council funding, we have seen remarkable progress in our programs and
the lives we touch. This year we reached a significant milestone, 50 years of seNing the Selsdon
Community. This achievement would not have been possible without the unwavering support of our
volunteers, donors and partners. By attending Local Community Partnership meetings, I managed to
raise Contact's profile, thus leading to a number of different collaborations.
The office remained operational and became busier. Our workload intensified with the uptake of
new clients whilst continuing to provide comprehensive services to our existing clients. We began an
exercise to streamline our computer records in order to comply with GDPR 2018 rules. Our
volunteers count has decreased but we have an ongoing campaign to address this via local
publications, notices and social media platforms. Sadly, we lost our lonEest seniing office volunteer,
Vera Dean, in October 2023. Vera dedicated over 25 years of selfless service to the Contact. office
which was shut on the day of Vera's funeral as a mark of respect.
Extraordinary Events.
This year was marked by two remarkable events that brought our community together in
celebration and reflection.
th
th
The celebration of 50 years of Contact. The weekend events of 8 & 9 July 2023, were a perfect
blend of nostalgia and joy. It began with the summer concert by the Norwood Wind Ensemble and
Songsations choir, followed the next day by a thanksgiving service which was a tribute to each
individual who played a part in shaping Contact's journey. Again, a delicious tea followed with lots of
sharing of stories of years past.
The Coronation of King Charle$111 was celebrated with a Coronation Tea at St John's Church hall.
Guests were entertained with a delicious tea of sandwiches and homemade cakes, Coronation
Bingo, and joined in a loyal toast to the new king. Many people reminisced about Queen Elizabeth's
Coronation in 1953, where they were or what they were doing that day.
Partnerships and Collaborations.
Over the past year, we have collaborated with the following organizations:
New Addington Partners: _
Pop in centre & Pathfinders.
The family Centre
Good Food Matters
Centre for change.
We continued to attend Local Community Partners meetings and loaned our bu5 and a volunteer to
take clients from the Pop in centre on local outings. A presentation of the "stronger togetherf,
partnership was held in November with the Mayor of Croydon in attendance.
Croydon Vision - loaned their bus as an additional bus for our Coffee mornings.
Selsdon Library- obtained a Contact Library card /Pin to allow volunteers to complete forms
on line for our clients, on days the library is shut.
li

Sainsbury's store Selsdon- allowed us a total of 4 Fundraising/Awareness days, spread over
the year.
Rotary Club of Sanderstead and Seldon- invited our clients to annual Reach OLJt day for lunch
and entertainment.
John Ruskin College-Held a Social responsibility Day in J une during which the students &
teachers carried out gardening for a client.
Clear Community Web- is an organisation that develops digital skills and helps to build
confidence online. l am Still in discussions with Clear Community Web to set up Digital drop
ins locally to support our clients.
Alliance with Local Schools
Our clients were invited to afternoon tea by Courtwood Primary School and to two concerts by Royal
Russell School, all of which our clients thoroughly enjoyed. In addition, Trinity School students, as
part of their voluntary placement scheme, carried out gardening work for six clients.
Ultra-Low Emission Zone (ULEZ).
Contact carried out a survey of our volunteer drivers to establish the compliance of their cars with
ULEZ requirements. Fortunately, only a couple of drivers were replacing cars and suspended driving
duties with us until a replacement vehicle was purchased.
Outings and other events
Last year, our outings were a great success. Each event was meticulously planned and the positive
feedback we received reflected the enthusiasm and enjoyment experienced by everyone involved.
The outings not only provided memorable experiences but also fostered a deeper sense of
camaraderie among all participants.
Included were visits to local garden centres and RHS Wisley, a Valentine's Day Tea and a Christmas
party, lunch at a Toby CaNery, a visit to Titsey Place and a day trip to Eastbourne.
Shopping Bus.
Following the pandemic, the regular shopping bus numbers have decreased. Many clients are having
shopping delivered or family /friends are doing shopping on their behalf. Some clients have moved
into a care home or sadly passed away. However, the introduction of our new once a month
shopping bus expedition to West Wickham has been a roaring success. In November 2023, a
successful bid was made to Croydon Relief in Need for a grant towards the cost of running the
shopping bus scheme for 6 months.
Coffee mornings.
Our monthly coffee mornings are ever popular. With the addition of a loan bus from Croydon Vision,
we are able to ferry many more clientsto socialise and enjoy the morning. We have had a speaker
from Clear Community Web, speaking to clients about digitallonline support they offer locallv.
The Village Club.
We were overjoyed to be voted Charity of the year by the Village Club in March 2024
Friends of Contact.
The withdrawal of funding from Croydon Council concerned many of our clients. Numerous clients,
asked how they might contribute on a regular basis. With this in mind, Friends of Contact was
launched in November 2023 and we have had a good uptake of both clients and volunteers wishing
to join. We are actively letting the wider community know of this scheme through various platforms.
12

Churches support.
As alway5.1 would like to express our heartfelt thanks to our local churches.15t John the Divine.
Selsdon Baptist Church, St Columba's, Croydon Jubilee Church, St Francis Church and Churches
Together in Selsdon & Addingtonl This year, we were grateful for donations from rhe lunch club at
St Mary's Church, Addington. We in turn have been able to loan our minibus on various occasions to
the churches. 11 e are irul!, grcilefiil tor i'i)Lif 511pport c1nd li()spiial il!.. and ￿'e Iciok- r()rM Iird 10
t'Liiuri volliibc)raliuns.
Volunteer Contributions.
Our office volunteers were the backbone of our success last year, demonstrating unwavering
dedication and passion in every task they undertook. Their commitment was evident in the countless
hours they devoted, often going above and beyond what was expected. The enthusiasm and energy
they brought to each project inspired others a nd helped create a positive and welcoming
environment. Their contributions were invaluable and without them Contact's services would not
continue.
Three members of staff
Our Deputy Manager, Nina Gibson, has been an excellent Support to me assisting in operations, and
planning, interacting with the Team and ensuring the smooth running of the office. Our IT and Data
Administrator, Suzy Quigley, manages our data, maintains our database and computer records and
keeps us GDPR Compliant.
Looking Ahead: Goals for 2024125
Boost our volunteer bank.
Expand funding sources.
Foster new collaborations.
Increase our visibility.
Strengthen our office team by developmentlin house training.
In closing, l am committed to building on our successes and addressing areas where there 15
potential for improvement. The dedication of our volunteers and the trust of clients will continue to
be a driving force behind our achievements.
I would like to extend my heartfelt thanks to all who have contributed to our success this year.
Jasmine Singh,
Manager.
Some commentsfrom our clients..
Thonk you to everyone at Contoctfor your help ond support over the past weeks. Without the
kindness of people who don't know me it would have been o much more difficult limefor me. Thanks
for all you have done.
Mony thanksfor all your help ond advice. Much oppreciated.
Dearjasmine ond deorfriends at Contoct. How can I thank you allfor 9iving your time to put on
Valentine5 afternoon teo, for the work that goe5 into putting this on. 11,5 $0 nice to get out of the
house when you ore in it oll week, ond meet up with lovelyfriends. Thank you 50 much.
Deorfriends, Thank youfor a m05t enjoyable afternoon tea ond all the hard work you put in. You
Put a smile on myface.
13

CONTACT: SELSDON CHURCHES NEIGHBOURHOOD CARE
Independent Examiner's Report
To the Trustees of Contact: Selsdon Churches Neighbourhood Care
I report on the accounts of the Charity (No 1124J461 lor the year ended 31 March 2024 which are set
outon pages 15 10 21
Respective responsibilities of trustees and examiner
The trustees (who are also the directors of the company for the purposes of company lawl are
respons5ble for the preparation of the accounts in accordance with the requirements of the Companies
Act 2006. The charity's trustees consider that an audit is not required fof this year under Section 145
of Ihe Charities Act 2011 {Ihe Charities Actll and that an independent examination is needed.
Having satisfied myself that the accounts of the Company are not required lo be audited for this year
under Part 16 of the 2006 Act ané are eligible for independent examination
11 is my responsibility to
examine the accounts under Section 145 of the Charities Act.
to follow the procedures laid down in the general Directions given by the Charity Commission
under Section 145(5)Ibl of the Charities Act., and
to State whether particular matters have come to my attention
Basis of independent examiner's statement
My examination was carried out in accordance with general Directions given by the Charity
Commissioners. An examination includes a review of the accounting records kept by the charity and
a comparison of the accounts presented with those records. 11 asso includes consideration of any
unusual items or disclosures in the accounts, and seeking explanations from the trustees Concerning
any such matters. The procedures undertaken do not provide all the evidence that would be required
in an audit and consequently no opinion is given as to whether the accounts present a 'true and fair
view, and the report Is limited to those mallers sel out in the statement below.
Independent examiner's statement
In connection with my examination, no matter has come to my attention to Indicate that
accounting records have not been kept in accordance with Section 386 of the Companies
Act 2006.
the accounts do not accord with such records..
where accounts are prepared on an accruals basis, whetherthey fail to comply with relevant
account requirements under Section 396 of the Companies Act 2006. or are not consistent
with the Charities SORP IFRS1021'. and
any matter which the examiner believes should be drawn to the attention of the reader lo
gain a proper understanding of the accounts
Name: Leslie John Tasker FCCA
Relevant professional qualification or body.. Association of Chartered Certified
Accountants
Address. Ryefield Ltd. Unit 139: Airport House. Purley Way. Croydon. Surrey. CRO OXZ.
Date.
14

CONTACT . SELSDON CHURCHES NEIGHBOURHOOD CARE
R•gistsred Charity No: 1124346
Charitsblè Incorporatèd Organisation
Stat•ment of Financial Activlti•8
for th• year ended 31 March 2024
lincorpxiraling the Income and Expenditure Account and
Slalement of Total Recognised Gains and Losses)
General
Fund
Designated
Fund
Reslricted
Funds
Total
Funds
Year ended
31 Mar 2023
Notes
INCOME
From generated funds..
London Borough of Croydon
Donations reLEived
Legaaes and In Memoriam gifts received
Income from other bodies
Sale of vehicle
Bank Inte￿$1
From charitable activities
38.525
12,926
7,275
6&7
25,392
25,392
3.302
5.541
3.302
5,541
1,468
5,575
Totsl income
34.235
34,235
65,768
EXPENDITURE
Ch8rrtable activities..
Personnel
Office costs
Equipment costs
Other expenses
Donations and gifts
Catering costs
Depreryabon
33,909
7,692
526
t2,486
188
33.gJ9
7.692
526
12,486
188
26,656
10,975
222
11.258
202
io
12
402
402
502
55.203
55.203
49.815
Governance cosls".
Bank charges and Accountancy
Independent Examinerfs fee
864
624
864
864
624
Total exponditurg
56,067
56.067
50,439
NET INCOME {EXPENDITUREI bèfom transfers
Transfers befv￿en funds
-21.832
-21,832
15,329
NET INCOME {EXPENDITUREI aftar transfars
-21,832
-21,832
15,329
Funds brought fotward 811 April 2023
115,873
16,968
132,841
t17.512
TOTAL FUNDS carried forward at 31 March 2023
£94.041
£16.968
£111,009
£132,841
Thi5 s&itemgnt of financial activities includes all lossas and gains in the year. All income and expenditure derive from
Continuing activities
15

CONTACT: SELSDON CHURCHES NEIGHBOURHOOD CARE
Regi$t¢red Charty No.. 1124346
8alance Sheèt at 31 March 2024
Unre$trKted
Funds
Restrictad
Fund
Tot81
Funds
31 Mar 2024
Total
Funds
31 M*r2023
Nole
FIXEO ASSETS
Officè Equipment
Motor Vehide
1.807
1.807
2.010
TOTAL Fixed Assets
1.607
1.607
2.010
CURRENT ASSErs
SutKlry Debtors and P￿paYMentS
Cash at bank and in hand
Bank CurrentAcu)unts
B8nk D8w)sil A(x￿ntS
C8$h in hand
5.635
112,565
82
5.63S
112.565
31.137
108,506
68
TOTAL CurYgntA•¥ets
118,282
118,282
139.711
CURRENT LIABIUTIES
Credit Card
Sundry ¢￿ditOrS falling due
within one year and accrua15
Intar Fund Balanc8S
4,880
-8.880
-8,880
TOTAL Currnnt Liabiliti0$
-8,880
4.880
NET CURRENT ASSETS
109,402
109.402
130,831
TOTAL ASSETS LESS CURRENT LIABILITIES
£111.009
£111,CM)9
£132,841
THE FUNOS OF THE CHARITY
unrèstric￿ funds
Restricted funds
111,009
111.009
132.841
TOTAL CHARITY FUNDS
£111,009
£111,009
£132,841
Exemption frorn audit. etc.
Directo￿5 reSpO￿lbIlItIeS
The direC1￿S ad(noWA￿lg￿ th￿r reswjnsl￿"Ith"eS for cornptying with the requirements of the relevant legistlation with re5F￿￿ to
accounting ￿CordS and the yeparation of a¢￿Unts
These finanaal Statements were approved by the Diwtors on the
and signed on th￿r behalf
HELEN USHMUND
BARRY SHAW
Chairm8n
Company Secretary
18

CONTACT '. SELSDON CHURCHES NEIGHBOURHOOD CARE
Registered Charity No.. 1124346
Notes forming part of the Financial Statements
for the year ended 31 March 2024
Basis of preparation
1.1 Basis of accounting
These accounts have been prepared under the historical cost convention with items recognised at cost or
transaction value unless otherwise stated in the relevant note{sl lo the a￿oUnt$. These accounts have been
prepared in accordance with the Statement of Recommended Practice.. Accounting and Reporting by Charities
preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of
Ireland IFRS 1021 issued on 16 July 2014 and with the Charities Act 2011. The charity constitutes a public benefit
entity as defined by FRS 102.
1.2 Going con￿rn
There are no material uncertainties related to events or conditions thal cast significant doubt on the charity's ability
to continue as a going concern.
1.3 Change of accounting policy
The accounts present a true and fair view and no changes have been made to the accounting policies adopted in
note 2.
1.4 Changes to accounting estimates
No changes to accounting estimates have occurred in the reporting peflod.
1.5 Material prior year errors
No material prior year errors have been identffied in the reporting period.
2 Accounting policies
2.1 Generally
All items are accounted for on the accruals basis.
2.2 Recognition of income
These are included in the Statement of Financial Activities ISOFAI when {a) Ihe charity becomes entitled to the
resources, (b) rt is more likety than not that the trustees will receive the resources, and {c) the monetary value can
be measured with sufficient reliability.
2.3 Grants and donation$
Grants and donations are only included in the SOFA when the general income recognition criteria are met.
2.4 Legacies
Legacies are only included in the SOFA when re￿Ipl is probable, that is. when the grant of probate has been
issued. the executors have established that there are sufficient assets in the estate and any conditions attached to
the legacy a￿ either within the control of the charity or have been met.
2.5 Tax reclaims on donations and gifts
Gift Aid receivable is included in income when there is a valid declaration from the donor. Any Gift Aid amount
recovered on a donation is considered to be part of that gift and is treated as an addition to the saffle fund as the
initial donation unless the donor or the terms of the appeal have specified otherwise.
2.6 Volunteer help
The value of any voluntary help received is not included in the acmunts but is described in the trustees. report.
17

CONTACT . SELSDON CHURCHES NEIGHBOURHOOD CARE
Registered Charity No: 1124346
Notes fornilng part of the Financial Ststements
for the year ended 31 March 2024
{continued)
2 Accounting policies (continued)
2.7 Expenditure and Liability recognition
Liabilities are recognised where it is more likely than not that there is a legal or construdive obligation committing
the charity to pay out resources and the amount of the obligation can be measured with reasonable certainty.
2.8 Governance and support costs
Support costs have been allocated between governance and other support. Governance costs comprise all costs
invofving public accountability of the charity and its compliance with regulation and good practice.
2.9 Tangible fixed assets for use by the chariiy
Computers and Office Equipment purchased at more than a cost of £500 are capitalised and written-off on a
straight line basis over S years. Vehicles are written off on a straight line basis over 8 years.
2.10 Taxation
As a ￿gIStered charity under the Charities Acts, no liability to taxation arises.
3 Fixed Assets
Office equipment
2,009
Telephone
Photocopier
TOTAL
Cost at 1.4.2023
Additions
2.009
disposal
Cost at 31.3.2024
£2,009
£2,009
disposal
Charge for Year
402
402
Depreciation at 31.3.2024
(£4021
£0
(£4021
Net Book Value
At 31.3.2024
£1,607
£1,607
18

CONTACT . SELSDON CHURCHES NEIGHBOURHOOD CARE
Reglstered Charlty No: 1124346
Notes forming part of tho Financial Statèments
for the year ended 31 March 2024
l¢ontinuodl
4 Movem•nt of Funds
The General Fund is available for use in accordan￿ with the charitsble objects
The Designated Fund relates lo a legacy from Mr D H Thomton which has been set aside by the directors for the fulure
expansion of the charitable acb'vilies_
Balances
at 31.3.2023
In¢oming
Resources
Resources
Expende
Transfers
Inllouti
Balances
at 31.3.2024
Unrestricted Funds..
General Fund
Designated Fund
115.873
16.968
34.235
-56.067
94.041
16,968
132,841
34.235
-56.C67
111,009
Restricted Fund
£132.841
£34,235
1£56,0671
£111,009
S Grants recoivgd (Ggngral Fund)
Year ended
31.3.2024
Year ended
31.3.2023
London Borough of Croydon support grants
London Borough additional funds for extra work undertaken
£30,725
£7,800
£38.525
6 Donatlons rocoived IGeneral Fund)
Year ended
31.3.2024
Year anded
31.3.2023
Contributions from the member Churches of CTSA (see below)
Donation$ received
Grants from other charities
Tax re¢overable from Gift Aid Oonalions
3.700
12,386
9.306
2,300
10,626
£25,392
£12.926
Note." CTSA th to Church85 Tijgelherin Selsdon & AddJ"ngton
7 Restrlcted Glft Fund
Year ended
31.3.2024
Y88r ended
31.3.2023
Restricted Gifts received during the year-
8 Incoming resources from charltable activilies
Year ended
31.3.2024
Year ended
31.3.2023
Coffee mornings
Oub'ngs
Shopping Bus
Paty Receipts
Sundry
769
2,431
2,202
825
850
2,963
139
937
£5.541
£5,575
19

CONTACT . SELSDON CHURCHES NEIGHBOURHOOD CARE
Reglstsrèd Charlty No.. 1124346
Notes formlng part of the Flnancial Statements
tor the year ended 31 March 2024
Icontlnued)
9 Personnel
Year ended
31.3.2024
Totsl
Year ended
31.3.2023
Total
Unrestricted
Funds
Restricted
Fund
Manager and Client Support Colleagues
Salaries
Employers. Nl contributions
Expenses and pension
Staff training (including volunteers)
Volunteers. expenses
DBS Costs
32.632
32,632
26,239
1,035
1,035
197
45
197
45
240
177
£33,909
£33,909
£26,656
10 Office costs (General Fund)
Year ended
31.3.2024
Total
Yearended
31 3 2023
Total
Unrestricted
Funds
Restricted
Fund
Printing. postage and stationery
Photocopier charges
Telephones and inlernel charges
Computer supplies and support
Cleaning
Repairs
Advertising
Domestsc expenses
Insurance
Room Hire
Rent of offi'ce
AGM Costs
Gifts
sundry expenses
London Borough of Croydon - Council Tax
London Borough of Croydon - Premises
Service Charge
1,049
415
2.585
1,049
415
2.585
632
300
2,462
220
220
1.527
233
1.902
160
233
1,902
160
149
1,810
130
476
188
76
476
202
80
76
3,608
76
388
£7.692
£7,692
£10,975
The charitls office was provided by the London Borough of Croydon in December 2003 who. until December 2012,
allowed occupation on a rent and service charge ftee basis. Bearing in mind the role in the local community which
we undertake, the Directors had hoped that Croydon would allow Contact to continue the use of the premises on
that basis for the foreseeable future. At the end of 2012, Croydon decided to offer us a 25 year lease wrth effect
from the 1st January 2013 which although rent free. woukl levy an annual se￿1￿ charge, initially of £1.600 per
annum. The Lease has yet to be executed and at present there appears to be no mechanism for the London
Borough of Croydon to collect this sum The accrual has been frozen at current levels.
11 Equlpment costs {General Fund)
Year ended
31.3.2024
Yearended
31.3.2023
Minor equipment cost
Maintenance of equipment available for loan by Glienls
370
156
222
£526
£222
20

CONTACT . SELSDON CHURCHES NEIGHBOURHOOD CARE
Rogi$tsred Charlty No: 1124346
Notgs forming part of the Financlal Statements
for the year ended 31 March 2024
Icontinuedl
12 Oth•r expenses
Year ended
31.3 2024
Year ended
31 3.2023
A minibus was aCqUi￿d by lease in August 2021
Expenditure on Bus..
Running Costs
9.920
10,274
CATS- Other costs
Sundry expenses
Shopping Bus
2,566
984
Total
£12,486
£11,258
13 Staff costs
For the Financial Year Contact paid three members of staff who betsveen them nomially w¢rk around 50 hours per week.
During the year ￿Cord keeping procedures We￿ ￿VIewed. In addition a cleaner is employed for 128 hours per year.
14 Oirectors
The directors re￿iVed no remuneration during the period under review. other than any documented reimbursed expenses
relating lo mileage claims or supporting the clients of Contact.
21