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← Mental Health Matters Wales Limited

2025-03-31-accounts

REGISTERED COMPANY NUMBER: 06468412 (England and Wales) REGISTERED CHARITY NUMBER: 1123842

REPORT OF THE TRUSTEES AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

FOR MENTAL HEALTH MATTERS WALES LTD

Bevan Buckland LLP (Statutory Auditors) Ground Floor Cardigan House Castle Court Swansea Enterprise Park Swansea SA7 9LA

MENTAL HEALTH MATTERS WALES LTD

CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

Page
Report of the Trustees 1to 12
Report of the Independent Auditors 13to 15
Statement of Financial Activities 16
Balance Sheet 17
Cash Flow Statement 18
Notes to the Cash Flow Statement 19
Notes to the Financial Statements 20to 30
Detailed Statement of Financial Activities 31

MENTAL HEALTH MATTERS WALES LTD

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025

The trustees who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2025. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

OBJECTIVES AND ACTIVITIES

Objectives and aims

MHM Wales's purpose as set out in the company's memorandum of association are to 'promote the mental and emotional health and well-being of the public through the provision of information, advocacy, training and support'.

Significant activities

Our main activities and who we try to help are described in the following pages. All our charitable activities focus on the promotion of the mental and emotional health and well-being of the public and are undertaken to further our charitable purposes for the public benefit.

The charity carries out these objectives by:

The Trustees confirm they have referred to the guidance contained in the Charity Commissions general guidance on public benefit when reviewing the Charity's aims and objectives and in planning future activities.

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MENTAL HEALTH MATTERS WALES LTD

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025

OBJECTIVES AND ACTIVITIES Who used and benefited from our services?

Our services are limited to those residing in Wales, due to our Objects and funding. Certain funding requirements restrict the beneficiaries we can support. For example, the Independent Professional Advocacy (IPA) services provided are limited to those who meet the criteria outlined in the Social Services and Wellbeing (Wales) Act 2014.

Services we deliver are sometimes restricted to specific geographical areas, due to funding or contract specifications. These areas include Cardiff and the Vale of Glamorgan, Bridgend, Neath Port Talbot, Swansea, Carmarthenshire, Pembrokeshire, and Ceredigion. Our wellbeing hubs, Wellbeing Retreats, youth services and information services are restricted to the Bridgend County Borough footprint area. However, our self-harm and eating disorder peer support groups, counselling, community advocacy, Paid Relevant Person Representative, Litigation Friend Services, training, education services and Disclosure and Barring Service (DBS) are generally unrestricted, unless specifically commissioned.

Our work has a wider impact beyond the beneficiaries we directly support. It can also reduce distress for families and friends of beneficiaries with mental or emotional health issues, and alleviate pressure on front-line and secondary mental health services in Wales.

The main areas of charitable activities are:

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MENTAL HEALTH MATTERS WALES LTD

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025

ACHIEVEMENTS AND PERFORMANCE Charitable activities

Wellbeing Hubs

Throughout 2024-2025, we continued developing our Wellbeing Hubs delivered in the Bridgend Borough, with the aim of continually enhancing support for beneficiaries. Our Quarella Road premises remain a central hub for the Bridgend and surrounding communities, whilst the Ogmore Vale hub serves the communities of Ogmore Vale and Nantymoel, with the Porthcawl hub extends its services to beneficiaries in Porthcawl, Pyle, Cornelly, and the surrounding areas and the Garw Valley which covers Bettws, Pontycymer, Llangeinor and Garw.

Our Community Services team remains devoted to delivering a diverse range of activities within the wider community by facilitating walking groups held at various locations throughout Bridgend Borough, as well as conservation and gardening initiatives.

The Wellbeing Hubs operate on an "open access" basis, providing a non-judgmental, welcoming environment where beneficiaries can feel comfortable to attend without the need for a referral. The wellbeing hubs enable beneficiaries to share experiences with others with similar circumstances to discuss their feelings and experiences, which helps reduce feelings of isolation and allowing beneficiaries who have experienced similar challenges to support each other, promoting hope and resilience.

The Wellbeing Hubs also provide resources on mental health, wellness, self-care, and mental health topics, which help break down misconceptions and stigma around seeking help. This all helps beneficiaries to make informed choices and develop resilience and coping mechanisms to handle life's challenges

Referrals are only required to attend the Wellbeing Hubs for workshops and training courses that have limited capacity. Workshops cover a variety of topics, including art psychotherapy, which include one-on-one sessions, along with music workshops, creative writing, yoga, and therapeutic art. Additionally, we offer courses focused on managing anxiety and depression.

Throughout 2024-2025, we have continued our collaboration with a wide range of organisations, including Adult Learning Wales, Tanio, Guitars for Veterans, the BCBC Countryside Management Department, the Llais y Goedwig woodlands network, the University of South Wales, and Bridgend College. We also developed a new partnership with Merthyr Mawr Estates to engage with "hard to reach groups" to improve access to their green estates. We also worked with Beyond Equality to provide male specific wellbeing workshops Through these partnerships, we were able to provide beneficiaries with an extensive array of supplementary resources designed to promote their mental health and wellbeing.

Our "open access" approach to attending the Wellbeing Hubs has significantly reduced social isolation for many beneficiaries, enhancing their resilience and social connectivity. It empowers them to choose the support that best suits their needs, thereby building their confidence and empowering them to take control of their own mental health and wellbeing.

From April 2024 to March 2025, annual attendance at all Wellbeing Hubs and associated groups was 3,039 attendees. Furthermore, there were 474 unique beneficiary engagements with our Wellbeing Hubs during this period.

Members of the Community Services team bring a wealth of experience to their roles. We require our staff to have completed the City and Guilds Level 3 Qualification in Health and Social Care and the Level 4 Qualification in Advice and Guidance. In addition, they participate in regular training courses to ensure their ongoing professional development, thereby enhancing the quality of services and support provided to beneficiaries.

The Wellbeing Hubs also rely on volunteers to support the staff in providing services and the volunteers are instrumental in enhancing the operation and impact of the Wellbeing Hub, making it a more effective, inclusive, and supportive resource for beneficiaries seeking assistance with their mental health and overall wellbeing.

Wellbeing Retreat

The Wellbeing Retreat, launched in December 2020, continues to offer a much-needed adult-only (ages 18 and over) service operating outside of conventional hours and is delivered on a Wednesday, Friday, Saturday and Sunday between the hours of 5:00pm and 11:00pm.

An expansion of the Wellbeing Retreat's service took place in January 2025, this involved providing a Sunday afternoon staff-led peer support group which significantly enhances support to beneficiaries. This new group, specifically designed for previous attendees, created a dedicated space for ongoing support. This initiative directly addresses the complex and enduring nature of mental health by offering support during a time of the week that can often amplify feelings of isolation and anxiety about the week ahead.

The Wellbeing Retreat provides a safe, non-clinical, warm and welcoming environment that is relaxing for individuals struggling with mental health issues and associated social distress, including anxiety, depression, loneliness, family or relationship problems, caregiving responsibilities, stress, and other factors that may affect one's mental wellbeing.

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MENTAL HEALTH MATTERS WALES LTD

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025

The Wellbeing Retreat is a specialist service only accessible through a prior appointment, following a referral from a healthcare, social services, or social care professional from either statutory services or a third-sector organisation within the Bridgend area. This ensures we can provide the most effective support to those referred. Unfortunately, we are unable to accept self-referrals, but we are working towards making this option available to those who have previously accessed the Wellbeing Retreat in the future.

The Wellbeing Retreat staff team undertake a non-clinical approach to supporting individuals who have been referred, recognising everyone's needs are unique. Our holistic and community-based approach prioritises personal growth, social integration, and connection with others. By doing so, we encourage individuals to connect with other mental health and community groups/members to aid their recovery and improve their environmental, physical, and emotional needs.

Personalised one-on-one support sessions are thoughtfully crafted to engage individuals in a collaborative and empowering manner. During these sessions, we delve into the underlying causes of their distress, aiming not only to alleviate immediate concerns but also to foster long-term wellbeing.

We adopt a holistic approach to wellbeing, recognising that mental health is intricately interwoven with a variety of factors, including environmental, physical, and emotional influences. By partnering with individuals to identify and address these interconnected elements, we aim to assist them in cultivating a more balanced and sustainable approach to their overall health and wellbeing. This comprehensive strategy not only enhances their resilience but also equips them with the tools needed for lasting positive change.

The Wellbeing Retreats offer a safe and supportive environment for individuals to explore their thoughts, feelings, and experiences, free from the pressures and stigma often associated with traditional mental health services. By focusing on personal growth, social connection, and community engagement, we aim to help individuals develop the resilience, confidence, and skills needed to thrive in their daily lives.

During the 2024-2025 period, the Wellbeing Retreat received 711 referrals, a significant increase of 246 referrals (a 53% rise) from the previous year. This strong recovery indicates that the referral pathway issues faced in 2023-24 have now largely resolved.

Furthermore, the service was bolstered by the Operational Manager, Natalie Jones, undertaking promotion of the Wellbeing retreat which also included a presentation to the CTMUHB GP clusters which highlighted the Retreat's supportive work. This return to a higher volume of referrals underscores the importance of the service and the effectiveness of ongoing efforts to ensure it remains a visible and accessible resource for those in need.

The staff team at the Wellbeing Retreat brings a diverse array of experience within the fields of mental health and social care, enhancing the quality of support offered to clients. In addition to their foundational training, all team members are mandated to undertake the City and Guilds Level 4 Qualification in Advice and Guidance.

This requirement underscores our commitment to professional development and ensures our staff are well-equipped with the latest knowledge and skills needed to effectively assist individuals in their wellbeing journeys. Our comprehensive approach to training not only enriches the expertise of our staff but also enhances the overall experience for those seeking help within our supportive environment.

Information

MHM Wales continues to deliver invaluable information services to beneficiaries who may be facing mental health challenges, as well as to caregivers, the broader community, and other service providers. Our Information Officer plays a crucial role in this initiative by conducting informative sessions at a variety of locations, including wellbeing centres, supermarkets, business units, and the psychiatric department of the Princess of Wales Hospital. In addition to these sessions, the Information Officer remains highly responsive to individual information requests, ensuring support is readily available to those in need.

The Information Officer also provides information sessions at Ward 14 within the Princess of Wales Hospital. This "Friends of Coity" information and support service, provides patients in Ward 14 with essential information and ongoing support. We recognise the importance of empowering individuals with the knowledge they need for their mental wellbeing, and we are excited to realise this vision once again.

We are committed to staying at the forefront of technological advancements by consistently enhancing our website, www.grapevines.info This platform serves as a valuable resource, offering up-to-date and pertinent information about mental health and wellbeing services available in the Bridgend community. In addition to our website, we maintain a vibrant presence on Facebook, where we actively interact with our followers. Our growing community now boasts over 220,000 followers, reflecting our dedication to engaging and supporting individuals in their mental health journeys. We invite you to connect with us and discover more by visiting our Facebook page at http://Facebook.com/mhmwales.

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REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025

SHARE - Self-harm Self-help Peer Support Group

SHARE is our dedicated self-harm self-help peer support group, which meets weekly at our Quarrel Road Office. The primary aim of this group is to foster a safe and compassionate environment for individuals grappling with self-harm. Originally established on 1 April 2013 through the Big Lottery Fund's "Community Voice" initiative, the group has since been funded by MHM Wales's free reserves from 2018 onwards.

In addition to our face-to-face meetings, we continue to partner with New Horizons Mental Health, based in Aberdare, to offer an online peer support group. This development allows us to extend our reach and support to a broader audience, catering to individuals who self-harm or those seeking information to help someone who does. Our overarching goal is to create a welcoming space where participants can openly discuss their experiences, share insights, and provide mutual support.

Our trained facilitators are committed to listening to feedback from participants, ensuring the group remains responsive to their needs. They also provide resources and information designed to enhance self-care and foster self-compassion among attendees. We are dedicated to breaking down the stigma associated with self-harm and empowering individuals to take charge of their recovery journeys. We invite anyone who is struggling with self-harm to reach out to us for support; we are here to help.

SORTED - Eating Disorder Self-help Peer Support Group

SORTED is a peer support group designed to assist individuals grappling with various eating disorders, as well as their loved ones and caregivers. This initiative is facilitated by a dedicated member of the MHM Wales team, who ensures a supportive atmosphere for all participants.

During 2024-25 we re-established face-to-face meetings but unfortunately in January 2025, due to dwindling numbers and our coordinator leaving the group closed. We will hopefully be relaunching the SORTED support group during the latter quarter of 2025.

Talking Connections (Counselling service)

Our Talking Connections counselling service continues to be delivered online as many people prefer this, however; face to face counselling has restarted in venues in Bridgend and North Wales, Our counsellor's use a variety of different video conferencing software methods to ensure sessions could continue to take place to provide low cost (donation) counselling to those who are unable to access counselling through statutory services due to their waiting times or do not wish to receive counselling in the areas where they reside,

Benefits of Counselling can include:

The service received 352 referrals in the 2024/25 period, a 17.7% increase (53 referrals) from the previous year. From this total, 205 individuals received counselling support. The service continues to operate with a waiting list of over eight weeks due to high demand.

Youth Eating Disorder Support Service

This service supports the Child and Adult Mental Health Service (CAMHS) covering the Cwm Taf Morgannwg University Health Board by delivering workshops focused on mental wellbeing. This dedicated service operates as a vital complementary resource, specifically accepting young people who are referred directly by the CAMHS clinical teams.

The service's core offering is a series of interactive, evidence-based workshops focused on building mental wellbeing and resilience. These sessions are tailored for young people, providing them with a safe and supportive group environment to develop practical skills. Topics often include managing difficult emotions, improving body image, building self-esteem, understanding nutrition without fixation, and developing healthy coping mechanisms.

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REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025

By delivering this targeted, early-intervention support, the service directly contributes to the wider community's mental health infrastructure. It exemplifies a continued and strengthened commitment to providing comprehensive, multi-tiered support for the youth and families across the region, ensuring that help is accessible at different stages of need.

Paid Relevant Person's Representative Service (PRPR)

MHM Wales Paid Relevant Person's Representatives are qualified advocates who have specialist knowledge of the Mental Capacity Act and Deprivation of Liberty Safeguards legislation who support people who lack capacity throughout Mid Wales, South Wales, Southeast Wales and Southwest Wales.

The Paid Representative's role includes:

Our Paid Relevant Person's Representatives are independent from the care home or hospital as well as the Local Authority, Health Board and Supervisory Body / DoLS team.

All our Paid Relevant Person's Representatives are either fully qualified Advocates which have undertaken the City and Guilds Level 3 Advocacy Diploma or are currently working towards the new City and Guilds Level 4 Advocacy Qualification. In addition to undertaking formal qualifications, the Paid Relevant Person’s Representatives also undertake continual professional development training delivered by solicitors and law firms to ensure they are always fully up to date with case law and changes in legislation.

During the 2024-2025 period, the contract to deliver the PRPR services changed to a new provider. As a result of this change, the provision of PRPR services for the Swansea Bay and Hywel Dda University Health Boards was formally transferred to the new provider in June 2024. This was followed by the transfer of the Swansea Local Authority area in September 2024.

While we were naturally disappointed by this outcome and the end of our partnership with both health boards and local authorities, we remained resolutely focused on facilitating a seamless transition throughout these handover periods. Our priority was to continue offering unwavering support to those supported, ensuring their needs were met and that the vital continuity of care was upheld. We appreciate the trust that was placed in us over the years and are proud to have navigated this transition with the professionalism and compassion that defines our organisation.

Independent Professional Advocacy (IPA)

Mental Health Matters Wales is dedicated to continuation of delivering the Independent Professional Advocacy (IPA) Service to the Local Authority areas of Bridgend, Neath Port Talbot, and Swansea. This initiative is crucial in ensuring individuals receive the support they need while navigating the complex social services landscape.

The Social Services and Well-being (Wales) Act 2014 introduced a mandate for Local Authorities to commission Independent Advocacy services, fundamentally transforming the way social care and support are administered in Wales. Enforced from April 2016, the Act obliges Local Authorities to assess at every stage of an individual's journey through the social services system as to whether they may require additional support from an IPA advocate.

This includes evaluating needs from the very first point of contact, ensuring that individuals are supported and empowered to make informed choices about their care and well-being. This comprehensive approach not only enhances the quality of support offered but also promotes greater awareness of the rights and needs of individuals seeking assistance.

The Part 10; Code of Practice on Advocacy ("the Code") states within Para 47:

"Local authorities must arrange for the provision of an Independent Professional Advocate when a person can only overcome the barrier(s) to participating fully in the assessment, care and support planning, review and safeguarding processes with assistance from an appropriate individual, but there is no appropriate individual available"

Independent Professional Advocacy in ensuring individuals have their needs and rights met. The benefits of independent professional advocacy include

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o REPORT OF THE TRUSTEES o FOR THE YEAR ENDED 31 MARCH

MENTAL HEALTH MATTERS WALES LTD

2025

Following a competitive retendering process in 2024, we were re-awarded the contract to deliver the Independent Professional Advocacy (IPA) service for the Swansea Local Authority area.

Litigation Friend Service All South, West, and Mid Wales

The Litigation Friend (LF) service is an additional specialist component of our broader PRPR provision. It provides dedicated support through a specialist Litigation Friend for individuals eligible for assistance under the Mental Capacity Act 2005 who are subject to a Deprivation of Liberty Safeguards (DoLS) authorisation.

This specific service operates within the Court of Protection. The role of our Litigation Friend is focused on supporting an individual to challenge the setting in which they have been placed, such as a care home. A successful challenge can lead to a more appropriate outcome for the individual, which could include moving back to their own home with a package of care or to a different home closer to family.

By ensuring the individual's right to challenge their detention is upheld, our service plays a crucial role in safeguarding their liberty and ensuring they have appropriate legal representation for this fundamental aspect of their life.

Appropriate Adult (AA)

MHM Wales provides qualified advocates to act as Appropriate Adults for individuals in police custody deemed 'mentally vulnerable'-meaning they may not understand their rights or communicate effectively due to a mental disorder, learning disability, or acute distress.

Our independent AA ensures individuals are treated fairly and with dignity. Their vital role includes:

We ensure that vulnerable people have support and that their rights are protected during the custody process.

Nearest Relative

The term "Nearest Relative" is a specific legal role used in the Mental Health Act 1983.

Our service provides a Professional Nearest Relative for individuals who have no family or friends to act for them. We are formally appointed to take on the legal role itself to ensure the patient's rights are protected.

We act for individuals kept in hospital under sections 2, 3, 4, or 37, on a community treatment order, or under guardianship. In this role, we ensure their rights under the Act are fully adhered to.

Community Advocacy Service (CAS)

The Community Advocacy Service is dedicated to supporting individuals in Bridgend, Neath Port Talbot, and Swansea who are experiencing common mental health challenges. We ensure their voices are not only heard but effectively acted upon in relation to correspondence, appointments, and meetings.

Funded through free reserves, this service provides essential advocacy for beneficiaries whose needs fall outside the scope of other commissioned advocacy services, such as the Independent Professional Advocacy (IPA) provision.

We firmly believe in the importance of this vital work and plan to expand it by utilising Social Work Students and Volunteer Advocates. We recognise that when an individual successfully navigates a personal challenge, it creates a ripple effect of inspiration and motivation for others, fostering greater self-worth and optimism.

Our principle of "working with, rather than doing for" empowers individuals to overcome challenges, leading directly to enhanced personal wellbeing, stronger family relationships through reduced strain, and a reduction in social isolation as confidence to reconnect with the community grows.

Without this advocacy support, individuals facing these challenges alone are often left overwhelmed, which can lead to a deterioration in their situation, including breakdowns in relationships, potential evictions due to unresolved housing issues, unmanageable debt, and further social withdrawal.

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REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025

Our advocates make the crucial difference by providing a supportive partnership to navigate complex systems, clearly explaining an individual's options, and expertly signposting them to agencies and professionals, such as debt advisors, housing officers, or counselling services, for specialised support they may not have known existed or how to access. This intervention stops problems from escalating and provides the tools for sustainable self-advocacy and stability.

Wellbeing Activity Support (Cognitive Impairment)

Our Wellbeing Activity Support programme (Cognitive Support), which operates at St David's Hospital in Cardiff, continues to provide much-needed therapeutic assistance to patients. This service is designed for individuals who no longer require active medical treatment but whose specific needs have resulted in a delay in their discharge from the hospital. The ward primarily caters to patients experiencing dementia, cognitive impairment, or other complex needs. Our mission is to support these patients in maintaining as normal a life as possible while they await their transfer from hospital.

To achieve this, our Wellbeing Activity Support service offers a diverse range of stimulating and engaging activities that encourages participation and interaction among patients. These activities include regular music sessions where patients can sing and play instruments, arts and crafts workshops that foster creativity, exercise classes to promote physical wellbeing, and delightful tea parties designed to enhance social interactions. Such activities not only contribute to the patients' emotional well-being but also help in establishing normal sleep patterns at night.

Dementia Hub

Launched in December 2022, the original Dementia Hwb represented a significant milestone in enhancing dementia support services across Bridgend. Following the conclusion of our partnership with Dementia Friends Swansea, we seized the opportunity to rebrand the Hwb as the Dementia Hub.

Since its relaunch in April 2023, the Dementia Hub experienced remarkable growth, broadening its services to include additional hubs located in Maesteg, Ogmore Vale, and Porthcawl. These hubs have been meticulously designed to aid an increasing number of individuals seeking guidance about available support networks for those living with dementia, their caregivers, and anyone in search of information on dementia-related matters.

Throughout the 2024-2025 financial year, our dedicated staff team at the Dementia Hub provided direct support to 3,469 individuals. This represents a significant 53% increase in direct engagements compared to the previous year, demonstrating a substantial growth in the service's reach and impact.

Furthermore, the team continues to signpost individuals through various information events and networking initiatives. Our outreach extended to professionals, including GPs and social workers, other voluntary services, and individuals experiencing early onset dementia alongside their caregivers. This extensive and growing engagement underscores our unwavering commitment to nurturing a supportive community for all those affected by dementia.

Considering this proven and growing impact, the service continues to be sustained through a combination of fundraising initiatives and the committed use of our financial reserves. Recognising its vital role, our Trustees have guaranteed funding to ensure the Dementia Hub's operation until at least March 2026

Volunteer Service

Volunteers fulfil a distinctive and invaluable role in bolstering the services provided by MHM Wales, and we extend our heartfelt appreciation for their contributions. Their unwavering dedication and commitment enable us to offer a comprehensive array of services that effectively address the diverse needs of the individuals who rely on them.

It is estimated that in the financial year 2024-25, without the involvement of our volunteers, we would have been compelled to hire additional staff to manage and deliver these essential services, resulting in an unforeseen expenditure of over £85,000. This highlights not only the significant financial impact of our volunteers but also underscores the vital role they play in helping us fulfil our mission to support the community.

In return for volunteering, individual who volunteer can gain valuable experience and skills, whilst developing new friendships and networks, and enhance their personal and professional development. In addition, volunteering helps to make a real difference in the lives of others, which can be a deeply fulfilling experience.

Our Trustees, who are themselves volunteers, our staff, and beneficiaries alike appreciate the significant role volunteers play in supporting MHM Wales to provide the services we deliver and as we report on this financial year, we would like to take this opportunity to express our sincere gratitude to each volunteer who has given their time and experience freely during this period.

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MENTAL HEALTH MATTERS WALES LTD

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025

Training

We remain committed to providing comprehensive mental health training, including Mental Health First Aid (MHFA) course, which is designed to build resilience and awareness within communities and workplaces across Wales. We also provide training in suicide prevention, safe talking, and workplace wellbeing. These practical, skills-based courses are available in various formats and are central to our mission of demystifying mental health, reducing stigma, and fostering a more supportive culture. In addition, our Information Officer has throughout the 2024-25 period attended a variety of local schools to undertake mental health talks with pupils.

Disclosure and Barring Service (DBS Cymru: Enhancing Safeguarding Through Exceptional Service) MHM Wales's Disclosure and Barring Service, DBS Cymru, is an Umbrella Body that acts on behalf of the Disclosure and Barring Service (DBS) to process all criminal record applications for businesses, private and public organisations. DBS Cymru provides a comprehensive array of services aimed at facilitating standard and enhanced DBS checks for volunteers, businesses, and self-employed individuals. Our primary mission is to ensure a robust safeguarding framework across various sectors by delivering a reliable and efficient service tailored to meet the diverse needs of our clientele.

In alignment with the fundamental objectives of MHM Wales, DBS Cymru strategically employs the surplus income generated from our services to not only maintain and enhance our existing offerings but also to innovate and introduce new services. This initiative is integral to reinforcing our core mission of promoting safety and security within the community.

During the 2024-25 financial year, we processed a total of 237 applications. In this period, DBS Cymru not only continued to nurture and support our loyal customer base but also successfully attracted and served new clients. We remain steadfast in our commitment to providing an effective and efficient service to all our customers, ensuring that their safeguarding needs are met with the highest standards of professionalism and care.

Lobbying and Campaigning

MHM Wales is proud to be a member of the Wales Alliance for Mental Health (WAMH), which is a collaborative network that brings together national charities focused on mental health, suicide prevention, and self-harm across Wales. Members of the alliance include, Mind Cymru, Platfform, Aderid, Papyrus UK, Diverse Cymru.

Samaritans, Mental Health Foundation and Mental Health Matters Wales and is dedicated to ensuring individuals experiencing mental health challenges receive compassionate treatment, have their voices amplified, and can swiftly access support services in proximity to their homes.

The Wales Alliance for Mental Health actively seeks opportunities to advocate for cross-government initiatives aimed at promoting mental well-being. The alliance emphasises the importance of early intervention and prevention, devising strategies that not only address immediate needs but also lay the groundwork for long-term recovery. Furthermore, WAMH is committed to fostering a positive response to the effects of trauma, recognising that thorough and empathetic support is crucial for healing and resilience. Through these efforts, WAMH strives to create a more inclusive and supportive environment for all individuals facing mental health difficulties in Wales

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MENTAL HEALTH MATTERS WALES LTD

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025

FINANCIAL REVIEW

Reserves policy

The total income of £1,556,263 (2024: 1,869,270) was spent on direct charitable expenditure totalling £1,367,904 (2024: £1,392,414). A surplus of £188,359 (2024: surplus of £476,856).

The Statement of Financial Activities reflects the income and expenditure incurred by Mental Health Matters Wales Ltd in carrying out its role in respect of its objectives. The total funds at 31 March 2025 were £2,791,535 (2024: £2,603,176), with £2,791,535 (2024: £2,603,176) being designated and restricted.

The Executive Committee (Board of Trustees) of MHM Wales has established a comprehensive reserves policy designed to ensure the charity maintains sound financial stewardship and fulfils its legal responsibilities. This policy is the result of meticulous strategic planning, budgeting, and risk management processes within the organisation. It is important to note that this policy is dynamic in nature; the Finance Sub-Committee which comprises members of the Executive Committee reviews the Reserves Policy annually to ensure its continued relevance and effectiveness.

The reserves policy is built upon several key principles, including:

By engaging in an annual review of the Reserves Policy, the Executive Committee assess the charity's financial position and operational context, ensuring the reserve levels are consistently monitored within the framework of ongoing budgeting and financial reporting. This proactive approach not only safeguards the charity's future sustainability but also reinforces its commitment to transparency and fiscal responsibility.

FUTURE PLANS

The charity aims to continue to offer the full range of services it currently offers and expand its operations. To support this aim, we have purchased an office in Treorchy where we hope to mirror a number of services which we currently deliver in the Bridgend borough.

STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing document

The charity is controlled by its governing document, a deed of trust, and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006.

Recruitment and appointment of new trustees

The Executive Committee is composed of the charity's trustees, who are elected from nominations submitted by members during the Annual General Meeting (AGM). Each elected member serves a term of three years, after which they are eligible to stand for re-appointment. Officer positions within the committee are contested and elected on an annual basis.

The Executive Committee must include a minimum of three members, ensuring that no more than three members are due for re-appointment in any given year. The Secretary, who is currently the Chief Executive Officer, Richard Jones, is appointed by the executive committee to oversee and manage the day to day running of Mental Health Matters Wales.

The Executive Committee convenes regularly, meeting every three months to discuss the charity's progression and strategic initiatives. To ensure robust oversight, a financial sub-committee oversees the charities financial operations, while a personnel sub-committee manages all aspects related to human resources, including the development and review of relevant policies. Both sub-committees present their findings and recommendations directly to the full board during scheduled meetings.

In addition to these provisions, the executive committee has the authority to co-opt additional members throughout the year. However, any co-opted individuals must stand for election during the subsequent AGM to serve beyond that point.

A trustee shall vacate their position if they become disqualified, fail to attend meetings for a specified duration, formally notify the trustees of their intention to resign, cease to be a member, or neglect to declare an interest in any contract associated with the charity.

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REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025

STRUCTURE, GOVERNANCE AND MANAGEMENT Organisational structure

Senior management team:

Mr Richard Jones Chief Executive Officer

Day to day management of the organisation is delegated to the Chief Executive Officer as stated above. The adoption of aims and objectives or strategies to achieve them, and of policies and procedures are matters for the executive committee, as is the responsibility for ensuring compliance with various legal and regulatory obligations of the organisation and of the Trustees.

Risk management

The Executive Committee have a fundamental responsibility to identify and assess the risks to which the charity is exposed, as well as to ensure appropriate controls are implemented to provide reasonable assurance against fraud and error.

As we compose this report, we find ourselves amid an ongoing economic downturn accompanied by a cost-of-living crisis. This challenging environment has already resulted in a marked increase in demand for our services, as more individuals and families seek assistance during these trying times. Consequently, we may need to consider either expanding our services or adjusting our strategic approach to effectively address this heightened demand.

It is imperative we maintain a vigilant watch over emerging economic trends and adapt our operations accordingly. By doing so, we can ensure we continue to meet the evolving needs of our communities, even in the face of financial constraints. Our proactive and flexible approach will enable us to not only sustain our current services but also to make a meaningful and positive impact on those we serve during these difficult times.

REFERENCE AND ADMINISTRATIVE DETAILS Registered Company number

06468412 (England and Wales)

Registered Charity number 1123842

Registered office

Union Offices Quarella Road Bridgend Mid Glamorgan CF31 1JW

Trustees

S A Hawas D Patel R Young N E Silcox J C Spanswick E Tanner R D Tanner (appointed 4.6.24)

Company Secretary

R Jones

Auditors

Bevan Buckland LLP (Statutory Auditors) Ground Floor Cardigan House Castle Court Swansea Enterprise Park Swansea SA7 9LA

STATEMENT OF TRUSTEES' RESPONSIBILITIES

The trustees (who are also the directors of Mental Health Matters Wales Ltd for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice) including Financial Reporting Standard 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland".

Page 11

MENTAL HEALTH MATTERS WALES LTD

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025

STATEMENT OF TRUSTEES' RESPONSIBILITIES - continued

Company law requires the trustees to prepare financial statements for each financial year. Under that law, the trustees have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law).

Under company law the trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements, the trustees are required to

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the trustees are aware:

AUDITORS

The auditors, Bevan Buckland LLP (Statutory Auditors), will be proposed for re-appointment at the forthcoming Annual General Meeting.

Approved by order of the board of trustees on the 21 October 2025 and signed on its behalf by:

........................................................................ R Young - Trustee

Page 12

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF MENTAL HEALTH MATTERS WALES LTD

Opinion

We have audited the financial statements of Mental Health Matters Wales Ltd (the 'charitable company') for the year ended 31 March 2025 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland'.

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the Annual Report, other than the financial statements and our Report of the Independent Auditors thereon.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

Page 13

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF MENTAL HEALTH MATTERS WALES LTD

Responsibilities of trustees

As explained more fully in the Statement of Trustees' Responsibilities, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Our responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

Extent to which the audit was considered capable of detecting irregularities, including fraud

We identify and assess the risks of material misstatement of the Financial Statements, whether due to fraud or error, and then, design and perform audit procedures responsive to those risks, including obtaining audit evidence that is sufficient and appropriate to provide a basis for our opinion.

We discussed our audit independence complying with the Revised Ethical Standard 2019 with the engagement team members whilst planning the audit and continually monitored our independence throughout the process.

Identifying and assessing potential risks related to irregularities.

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following:

Audit response to risks identified

In addition to the above, our procedures to respond to risks identified included the following:

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members and remained alert to any indications of fraud or non-compliance with laws and regulations throughout the audit.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Independent Auditors.

Page 14

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF MENTAL HEALTH MATTERS WALES LTD

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

Michael Jones (Senior Statutory Auditor) for and on behalf of Bevan Buckland LLP (Statutory Auditors) Ground Floor Cardigan House Castle Court Swansea Enterprise Park Swansea SA7 9LA Date: .............................................

Page 15

MENTAL HEALTH MATTERS WALES LTD

STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2025

Notes
INCOME AND ENDOWMENTS FROM
Donations and legacies
2
Charitable activities
4
Advocacy Services
Community Services Support
DBS Cymru
Other
Investment income
3
Total
EXPENDITURE ON
Charitable activities
5
Advocacy Services
Community Services Support
DBS Cymru
Other
Total
NET INCOME
RECONCILIATION OF FUNDS
Total funds brought forward
TOTAL FUNDS CARRIED FORWARD		 2025
Unrestricted
funds
£
Restricted
funds
£
Total
funds
£
30,876
-
30,876
792,459
-
792,459
632,391
-
632,391
10,608
-
10,608
4,300
-
4,300
85,629
-
85,629
1,556,263
-
1,556,263
662,470
-
662,470
510,664
-
510,664
14,689
-
14,689
180,081
-
180,081
1,367,904
-
1,367,904
188,359
-
188,359
2,603,176
-
2,603,176
2,791,535
-
2,791,535		 2024
Total
funds
£
52,497
1,090,463
655,202
14,506
-
56,602
1,869,270
686,157
524,589
15,326
166,342
1,392,414
476,856
2,126,320
2,603,176

The notes form part of these financial statements

Page 16

MENTAL HEALTH MATTERS WALES LTD

BALANCE SHEET 31 MARCH 2025

2025 2024
Unrestricted Restricted Total Total
funds funds funds funds
Notes £ £ £ £
FIXED ASSETS
Tangible assets 11 452,626 - 452,626 447,317
CURRENT ASSETS
Debtors 12 109,940 - 109,940 185,629
Cash at bank and in hand 2,270,711 - 2,270,711 2,010,063
2,380,651 - 2,380,651 2,195,692
CREDITORS
Amounts falling due within one year 13 (41,742) - (41,742) (39,833)
NET CURRENT ASSETS 2,338,909 - 2,338,909 2,155,859
TOTAL ASSETS LESS CURRENT LIABILITIES TOTAL ASSETS LESS CURRENT LIABILITIES 2,791,535 - 2,791,535 2,603,176
NET ASSETS 2,791,535 - 2,791,535 2,603,176
FUNDS 14
Unrestricted funds 2,791,535 2,603,176
TOTAL FUNDS 2,791,535 2,603,176

These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies’ regime.

The financial statements were approved by the Board of Trustees and authorised for issue on The 21 October 2025 and were signed on its behalf by:

............................................. R Young - Trustee

The notes form part of these financial statements

Page 17

MENTAL HEALTH MATTERS WALES LTD

CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2025

Cash flows from operating activities
Cash generated from operations
Notes
1
Net cash provided by operating activities
Cash flows from investing activities
Purchase of tangible fixed assets
Interest received
Net cash provided by investing activities
Change in cash and cash equivalents in
the reporting period
Cash and cash equivalents at the
beginning of the reporting period
Cash and cash equivalents at the end of
the reporting period		 2025
£
194,106
2024
£
658,919
194,106
658,919
(19,087)
(4,873)
85,629
56,602
66,542
51,729
260,648
710,648
2,010,063
1,299,415
2,270,711
2,010,063

The notes form part of these financial statements

Page 18

MENTAL HEALTH MATTERS WALES LTD

NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2025

1. RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTIVITIES
2025 2024
£ £
Net income for the reporting period (as per the Statement of Financial
Activities) 188,359 476,856
Adjustments for:
Depreciation charges 13,778 12,114
Interest received (85,629) (56,602)
Decrease in debtors 75,689 253,610
Increase/(decrease) in creditors 1,909 (27,059)
Net cash provided by operations 194,106 658,919

2.

ANALYSIS OF CHANGES IN NET FUNDS

Net cash
Cash at bank and in hand
Total		 At 1.4.24
£
2,010,063
2,010,063
2,010,063		 Cash flow
£
260,648
260,648
260,648		 At 31.3.25
£
2,270,711
2,270,711
2,270,711

The notes form part of these financial statements

Page 19

MENTAL HEALTH MATTERS WALES LTD

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

1. ACCOUNTING POLICIES

Basis of preparing the financial statements

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

Income

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received, and the amount can be measured reliably.

Income from advocacy and DBS services is recognised when the charity has entitlement to the monies, and it is probable that the income will be received, and the amount can be measured reliably.

Income from donations and fundraising is recognised when the respective income is received.

Income from legacies is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probable that the income will be received, and the amount can be measured sufficiently reliably.

For legacies, entitlement is taken as the earlier of the date on which either: the charity is aware that probate has been granted, the estate has been finalised, and notification has been made by the executor(s) to the Trust that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably and the charity has been notified of the executor’s intention to make a distribution. Where legacies have been notified to the charity, or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is a treated as a contingent asset and disclosed if material.

Income from government and other grants, and as a result of service level agreements is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probably that the income will be received, and the amount can be measured reliably.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement, and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities, both costs directly attributable and indirect support costs.

Allocation and apportionment of costs

Costs have been allocated as far as possible between the expenditure categories of the SOFA on a basis designed to reflect the use of the resource. Costs relating to a particular activity are allocated directly. Others have been apportioned based on the estimated usage of the resource.

Tangible fixed assets

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Freehold property - 2% on cost Fixtures and fittings - 15% on cost

Taxation

The charity is exempt from corporation tax on its charitable activities.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.

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MENTAL HEALTH MATTERS WALES LTD

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025

1. ACCOUNTING POLICIES - continued

Fund accounting

Further explanation of the nature and purpose of each fund is included in the report of the trustees.

Government grants

Income from government and other grants, whether 'capital' grants or 'revenue' grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

Creditors and provisions

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measures or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

Financial instruments

The company has elected to apply the provisions of Section 11 'Basic Financial Instruments' and Section 12 'Other Financial Instruments Issues' of FRS 102 to all of its financial instruments.

Financial instruments are recognised in the company's balance sheet when the company becomes party to the contractual provisions of the instrument.

Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously.

Basic financial assets

Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised.

Impairment of financial assets

Financial assets, other than those held at fair value through profit and loss, are assessed for indicators of impairment at each reporting end date.

Financial assets are impaired where there is objective evidence that, as a result of one or more events that occurred after the initial recognition of the financial asset, the estimated future cash flows have been affected. If an asset is impaired, the impairment loss is the difference between the carrying amount and the present value of the estimated cash flows discounted at the asset's original effective interest rate. The impairment loss is recognised in profit or loss

If there is a decrease in the impairment loss arising from an event occurring after the impairment was recognised, the impairment is reversed. The reversal is such that the current carrying amount does not exceed what the carrying amount would have been, had the impairment not previously been recognised. The impairment reversal is recognised in profit or loss.

Derecognition of financial assets

Financial assets are derecognised only when the contractual rights to the cash flows from the asset expire or are settled, or when the company transfers the financial asset and substantially all the risks and rewards of ownership to another entity, or if some significant risks and rewards of ownership are retained but control of the asset has transferred to another party that is able to sell the asset in its entirety to an unrelated third party.

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MENTAL HEALTH MATTERS WALES LTD

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025

1. ACCOUNTING POLICIES - continued

Classification of financial liabilities

Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the assets of the company after deducting all of its liabilities.

Basic financial liabilities

Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable within one year are not amortised.

Debt instruments are subsequently carried at amortised cost, using the effective interest rate method.

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method.

Derecognition of financial liabilities

Financial liabilities are derecognised when the company's contractual obligations expire or are discharged or cancelled.

Hire purchase and Leasing agreements

Assets obtained under hire purchase contracts or finance leases are capitalised in the balance sheet. Those held under hire purchase contracts are depreciated over their estimated useful lives. Those held under finance leases are depreciated over their estimated useful lives or the lease term, whichever is shorter.

The interest element of these obligations is charged to profit or loss over the relevant period. The capital element of the future payments is treated as a liability.

Rentals paid under operating leases are charged to profit or loss on a straight-line basis over the period of the lease.

Employee benefits

The charity provides a range of benefits to employees, paid holiday arrangements and defined benefit and defined contribution pension plans.

Short term benefits

Short term benefits, including holiday pay and other similar non-monetary benefits, are recognised as an expense in the period in which the service is received.

Functional and Presentational currency

The functional and presentational currency is £ sterling.

Going Concern

The trustees consider that there are no material uncertainties about the charity's ability to continue as a going concern.

2. DONATIONS AND LEGACIES

DONATIONS AND LEGACIES
2025 2024
£ £
Donations 30,876 52,497

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MENTAL HEALTH MATTERS WALES LTD

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025

3. INVESTMENT INCOME

4.

Deposit account interest
INCOME FROM CHARITABLE ACTIVITIES
Activity
PRPR income
Advocacy Services
SLA
Advocacy Services
Specialist Advocacy Provision Advocacy Services
Grants
Community Services Support
Other income
Community Services Support
SLA
Community Services Support
Other income
DBS Cymru
Other income
Other
Advocacy Services
-
-
297,378
Comm. Services Support
71,032
957
-
DBS Cymru
-
10,608
-
Other
4,300
71,032
15,865
297,378
Grants
Other
PRPR
£
£
£		 61,299
-
-
61,299
SAP
£

Grants received, included in the above, are as follows:

Wellbeing services

2025 2024
£ £
71,032 102,064
71,032 102,064

5. CHARITABLE ACTIVITIES COSTS

CHARITABLE ACTIVITIES COSTS
Advocacy Services
Community Services Support
DBS Cymru
Other		 Direct
Costs
£
653,202
285,886
14,586
81,853
1,035,527		 Support
costs (see
note 6)
£
9,268
224,778
103
98,228
332,377		 Totals
£
662,470
510,664
14,689
180,081
1,367,904

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MENTAL HEALTH MATTERS WALES LTD

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025

6. SUPPORT COSTS

SUPPORT COSTS
Management
£
Advocacy Services
9,268
Community Services Support
214,510
DBS Cymru
103
Other
76,858
300,739		 Support
costs
£
-
10,268
-
21,370
31,638		 Totals
£
9,268
224,778
103
98,228
332,377

7. NET INCOME/(EXPENDITURE)

Net income/(expenditure) is stated after charging/(crediting):

2025 2024
£ £
Auditors' remuneration 8,700 10,496
Auditors' remuneration for non-audit work 4,745 4,550
Depreciation - owned assets 13,778 12,114

8. TRUSTEES' REMUNERATION AND BENEFITS

There were no trustees' remuneration or other benefits for the year ended 31 March 2025 nor for the year ended 31 March 2024.

Trustees' expenses

There were no trustees' expenses paid for the year ended 31 March 2025 nor for the year ended 31 March 2024.

9. STAFF COSTS

Wages and salaries
The average monthly number of employees during the year was as follows:
Direct employees
Administrative staff		 2025
£
1,183,305
1,183,305
2025
42
6
48		 2024
£
1,196,048		 2024
£
1,196,048
1,196,048
2024
47
6
53

The number of employees whose employee benefits (excluding employer pension costs) exceeded £60,000 was:

2025 2024
£60,001 - £70,000 1 -

In the prior year financial statements, the disclosure of employee remuneration over £60,000 was inadvertently omitted. There was one employee whose employee benefits (excluding employer pension costs) exceeded £60,000 in the year ended 31 March 2024.

This has been corrected in the current year, and the required disclosure is now included in accordance with the Charities SORP (FRS 102).

The key management personnel received £69,592 (2024: £81,460) in remuneration in the year.

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MENTAL HEALTH MATTERS WALES LTD

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025

10. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES

INCOME AND ENDOWMENTS FROM
Donations and legacies
Charitable activities
Advocacy Services
Community Services Support
DBS Cymru
Investment income
Total
EXPENDITURE ON
Charitable activities
Advocacy Services
Community Services Support
DBS Cymru
Other
Total
NET INCOME
RECONCILIATION OF FUNDS
Total funds brought forward
TOTAL FUNDS CARRIED FORWARD
11.
TANGIBLE FIXED ASSETS
COST
At 1 April 2024
Additions
At 31 March 2025
DEPRECIATION
At 1 April 2024
Charge for year
At 31 March 2025
NET BOOK VALUE
At 31 March 2025
At 31 March 2024		 Unrestricted
funds
£
52,497
1,090,463
655,202
14,506
56,602
1,869,270
686,157
524,589
15,326
166,342
1,392,414
476,856
2,126,320
2,603,176
Freehold
property
£
533,729
-
533,729
96,122
10,675
106,797
426,932
437,607		 -
-
-
-
-
-
-
-
-
-
-
-
-
-
Restricted
funds
£
Fixtures
and
fittings
£
45,092
19,087
64,179
35,382
3,103
38,485
25,694
9,710		 Total
funds
£
52,497
1,090,463
655,202
14,506
56,602
1,869,270
686,157
524,589
15,326
166,342
1,392,414
476,856
2,126,320
2,603,176
Totals
£
578,821
19,087
597,908
131,504
13,778
145,282
452,626
447,317

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MENTAL HEALTH MATTERS WALES LTD

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025

12. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

Trade debtors
Grants receivable
Prepayments
13.
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
Trade creditors
Accrued expenses
14.
MOVEMENT IN FUNDS
At 1.4.24
£
Unrestricted funds
PRPR/ Advocacy services
405,378
DBS income
-
General fund
6,753
Designated Capital Fund
447,317
Critical Costs
896,787
Therapeutic Support Service
246,255
Wellbeing Services
215,686
Designated Improvements to New Property
25,000
Designated Committed Projects
60,000
Designated Community Advocacy Services
100,000
Designated Improvements to Union Offices
Property
200,000
Designated Cardiff & Vale Dementia
-
2,603,176
TOTAL FUNDS
2,603,176
Net movement in funds, included in the above are as follows:
Unrestricted funds
PRPR/ Advocacy services
DBS income
General fund
Designated Capital Fund
Therapeutic Support Service
Wellbeing Services
TOTAL FUNDS		 Net
movement
in funds
£
133,989
(4,081)
(79,992)
(13,778)
-
35,578
116,643
-
-
-
-
-		 2025
£
22,466
82,142
5,332		 2024
£
50,521
129,965
5,143
109,940 185,629
2025
£
7,028
34,714		 2024
£
3,001
36,832
41,742 39,833
Transfers
between
funds
£
(331,766)
4,081
428,239
19,089
-
(103,239)
(29,992)
-
-
-
(16,404)
29,992		 At
31.3.25
£
207,601
-
355,000
452,628
896,787
178,594
302,337
25,000
60,000
100,000
183,596
29,992
188,359 - 2,791,535
188,359 - 2,791,535
Incoming
resources
£
796,459
10,608
86,311
-
135,000
527,885		 Resources
expended
£
(662,470)
(14,689)
(166,303)
(13,778)
(99,422)
(411,242)		 Movement
in funds
£
133,989
(4,081)
(79,992)
(13,778)
35,578
116,643
1,556,263 (1,367,904) 188,359
1,556,263 (1,367,904) 188,359

Page 26

continued...

MENTAL HEALTH MATTERS WALES LTD

NOTES TO THE FINANCIAL STATEMENTS - continued

FOR THE YEAR ENDED 31 MARCH 2025

14. MOVEMENT IN FUNDS - continued

Comparatives for movement in funds

Unrestricted funds
PRPR/ Advocacy services
DBS income
General fund
Designated Capital Fund
Critical Costs
Therapeutic Support Service
Wellbeing Services
Designated Improvements to New Property
Designated Committed Projects
Designated Community Advocacy Services
Designated Improvements to Union Offices
Property
TOTAL FUNDS		 At 1.4.23
£
396,072
-
18,875
454,558
896,787
197,811
92,217
20,000
50,000
-
-
2,126,320
2,126,320		 Net
movement
Transfers
between
At
in funds
£
funds
£
31.3.24
£
404,306
(395,000)
405,378
(820)
820
-
(86,429)
74,307
6,753
(12,114)
4,873
447,317
-
-
896,787
48,444
-
246,255
123,469
-
215,686
-
5,000
25,000
-
10,000
60,000
-
-
100,000
200,000
100,000
200,000
476,856
-
2,603,176
476,856
-
2,603,176

Comparative net movement in funds, included in the above are as follows:

Unrestricted funds
PRPR/ Advocacy services
DBS income
General fund
Designated Capital Fund
Therapeutic Support Service
Wellbeing Services
TOTAL FUNDS		 Incoming
resources
Resources
expended
Movement
in funds
£
£
£
1,090,463
(686,157)
404,306
14,506
(15,326)
(820)
67,799
(154,228)
(86,429)
-
(12,114)
(12,114)
160,000
(111,556)
48,444
536,502
(413,033)
123,469
1,869,270
(1,392,414)
476,856
1,869,270
(1,392,414)
476,856

Page 27

continued...

MENTAL HEALTH MATTERS WALES LTD

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025

14. MOVEMENT IN FUNDS - continued

A current year 12 months and prior year 12 months combined position is as follows:

Unrestricted funds
PRPR/ Advocacy services
DBS income
General fund
Designated Capital Fund
Critical Costs
Therapeutic Support Service
Wellbeing Services
Designated Improvements to New Property
Designated Committed Projects
Designated Community Advocacy Services
Designated Improvements to Union Offices
Property
Designated Cardiff & Vale Dementia
TOTAL FUNDS		 At 1.4.23
£
396,072
-
18,875
454,558
896,787
197,811
92,217
20,000
50,000
-
-
-
2,126,320
2,126,320		 Net
movement
Transfers
between
At
in funds
£
funds
£
31.3.25
£
538,295
(726,766)
207,601
(4,901)
4,901
-
(166,421)
502,546
355,000
(25,892)
23,962
452,628
-
-
896,787
84,022
(103,239)
178,594
240,112
(29,992)
302,337
-
5,000
25,000
-
10,000
60,000
-
-
100,000
183,596
100,000
183,596
-
29,992
29,992
665,215
-
2,791,535
665,215
-
2,791,535

A current year 12 months and prior year 12 months combined net movement in funds, included in the above are as follows:

Incoming Resources Movement
resources expended in funds
£ £ £
Unrestricted funds
PRPR/ Advocacy services 1,886,922 (1,348,627) 538,295
DBS income 25,114 (30,015) (4,901)
General fund 154,110 (320,531) (166,421)
Designated Capital Fund - (25,892) (25,892)
Therapeutic Support Service 295,000 (210,978) 84,022
Wellbeing Services 1,064,387 (824,275) 240,112
3,425,533 (2,760,318) 665,215
TOTAL FUNDS 3,425,533 (2,760,318) 665,215

Transfers

The board made the decision to fund projects where funding had ceased out of core funds.

Funds

Unrestricted funds

Unrestricted funds can be deployed in any way the charity sees fit, apart from designated reserves which are set aside for use in the designated projects. During the year the Board took the decision to partially fund several projects from these reserves.

PRPR Service

Paid Relevant Persons Representative (PRPR) - The service is undertaken by advocate with extensive knowledge of the MCA and DoLS legislation.

Supervisory Bodies for Health Boards and Local Authorities refer to the PRPR Service when there is no family member available or the family member is deemed not appropriate to be the Relevant Persons Representative (RPR).

The PRPR represent and support the relevant person in all matters relating to the deprivation of liberty safeguards, including, if appropriate, triggering a review, using an organisation's complaints procedures on the person's behalf or making an application to the Court of Protection. The services is available across Wales.

Page 28

continued...

MENTAL HEALTH MATTERS WALES LTD

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025

14. MOVEMENT IN FUNDS - continued

Funds - continued

DBS Cymru

Disclosure and Barring Service he Disclosure and Barring Service (DBS) was established in 2012 and carries out the functions previously undertaken by the Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA). DBS Cymru help to prevent unsuitable people from working with vulnerable groups, including children. The service is available to companies and who may require a DBS check for their staff or required by selfemployed individual to show those who purchase their services.

Covid Response and Advocacy Services

The COVID response advocacy service is delivered by fully trained and qualified advocates and is funded by the Welsh Governments COVID-19 Response funding which is designed to support those affected by COVID-19 and the subsequent lockdowns which took place. The services only qualifying criteria is that the person requiring advocacy support due to the effects of COVID upon their mental health and wellbeing. The service is delivered across Bridgend, Neath Port Talbot and Swansea Local Authority footprints.

Wellbeing Services

The term Wellbeing Services refers to a diverse range of individual projects and services delivered by Mental Health Matters Wales that cater to the mental health and overall wellbeing needs of individuals and communities.

Everyone is entitled to mental health and wellbeing support, regardless of their background or circumstance and our Wellbeing Service work closely with individuals to understand their unique challenges, needs, and goals, whilst recognising the importance of creating a safe, non-judgmental environment.

Our Wellbeing Services align with the Well-being of Future Generations (Wales) Act 2015 and Social Services and Wellbeing (Wales) Act 2014. These acts emphasise the importance of promoting physical, emotional, and social wellness and empowering individuals to lead healthy and fulfilling lives.

WAC Service

Wellbeing Hub based in St. David's Hospital in Cardiff providing Therapeutic Support to those with cognitive impairment who are medically fit but unable to leave hospital due to a range of different issues.

Designated Funds

Designated funds are unrestricted funds earmarked by the trustees for particular purposes. The use of such funds is at the trustees' discretion.

Improvements to new property

Work will be required to undertake repairs, update, and modernise the Treorchy building to meet the needs of the services MHM Wales delivers as the property was originally a GP surgery.

Committed projects

We are committed to deliver services which meet the needs of the population of Wales and will continue to fund the Counselling service, (talking Connections) the Peer support groups (SHARE and SORTED) and the Dementia Hubs which currently receive no funding from other sources.

Community advocacy services

This will be used to provide a community advocacy service which will be delivered across Bridgend, Neath Port Talbot, Swansea and the Rhondda to support individuals which are unable to access advocacy support due to the strict requirements required to access statutory advocacy services.

Improvements to Union Offices

Our head office, being a listed building requires specialists to undertake repairs and replacements as all items must be replaced to reflect the make and composition of the building when first built. This means all windows must be replaced being made of wood and must be sash windows, our guttering, which is now over 100 years old must be replaced to the same design as the original and made from cast iron.

Page 29

continued...

MENTAL HEALTH MATTERS WALES LTD

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025

15. RELATED PARTY DISCLOSURES

There were no related party transactions for the year ended 31 March 2025.

16. ULTIMATE CONTROLLING PARTY

The charity is controlled by its Trustees.

Page 30

MENTAL HEALTH MATTERS WALES LTD

DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2025

INCOME AND ENDOWMENTS
Donations and legacies
Donations
Investment income
Deposit account interest
Charitable activities
Grants
Other income
PRPR income
SLA
Specialist Advocacy Provision
Total incoming resources
EXPENDITURE
Charitable activities
Wages
Recruitment costs
Travel expenses
Volunteer costs
Training costs
Support costs
Management
Wages
Telephone & Computer Costs
Postage and stationery
Sundries
Room hire
Centre costs
General overheads
Depreciation of tangible and heritage assets
Other
Bad Debts
Support costs
Auditors' remuneration
Auditors' remuneration for non audit work
Legal and Professional fees
Total resources expended
Net income		 2025
£
30,876
85,629
71,032
15,865
297,378
994,184
61,299
1,439,758
1,556,263
984,484
6,434
34,708
680
9,221
1,035,527
198,821
24,199
9,564
7,542
5,489
3,150
38,196
13,778
300,739
-
8,700
4,745
18,193
31,638
1,367,904
188,359		 2024
£
52,497
56,602
102,064
15,672
325,102
1,236,959
80,374
1,760,171
1,869,270
1,024,534
2,559
39,191
722
9,975
1,076,981
171,514
20,705
8,203
9,799
6,015
3,369
43,796
12,114
275,515
479
10,496
4,550
24,393
39,439
1,392,414
476,856

This page does not form part of the statutory financial statements

Page 31