Twilight Kindness Annual Accounts Year Ending A March 2024 TRUSTEES: Shaindel Stern Gitel Grinvald Rachel Herman REGISTERED OFFICE: 52 East Bank London N16 5PZ CHARITY NUMBER: 1123747 INDEPENDENT EXAMINER: VENITT AND GREAVES Chartered Accountants 115 Craven Park Road South Tottenham London N15 6BL Message of the Chair AG As we reflect on this year, I am filled with gratitude and hope for what we've accomplished and what's yet to come through Twilight Kindness. Our mission has always been to bring light to the twilight stage of life for our elderly, providing comfort, dignity, and relief, not just for them but for the carers who walk alongside them. As a carer myself, I know how isolating it can feel when decisions that affect our loved ones and our communities are made without our voices. Too often, older people and their carers are left out of the most critical conversations about their care and well-being. This year, Twilight Kindness has worked diligently to strengthen our governance, onboard new trustees, and move towards a co-led model, ensuring that those we serve are at the heart of everything we do. In addition, we were able to run a three-part research project on the barriers to social connection for the seniors we serve, using a balance of mediums. We undertook this effort so we could understand better, respond more effectively, and share our findings with other services, aiming to eventually influence policy change. A key highlight has been our intergenerational projects and partnerships with youth organizations and schools. These initiatives have created meaningful connections between older and younger generations, fostering mutual benefit and understanding. By working together, we are not only bridging the gap between age groups but also enriching our communities as a whole. This year, we also piloted a social action volunteering program for seniors, which has already shown impressive early results. Through our social action projects, we've seen older and younger people build meaningful connections, breaking down barriers and creating communities where everyone is heard, valued, and supported. We are incredibly grateful to the National Lottery Community Fund, The Garfield Weston Foundation, among others, for funding our Loaves of Love program, and to The Clothworkers Foundation for funding our Minibus, which helps make our programs more accessible. This isn't charity; it's humanity. Every one of us will grow older, and when we listen to and uplift the voices of our elders, we all benefit. Next year, we plan to go even further in our efforts to help older people and their communities thrive. Together, we will create a future where every person, regardless of age or background, is treated with the respect and care they deserve. Rachel Herman 18 Sep. 24 In a world that thrives on constant connectivity, it is paradoxical that loneliness continues to permeate the lives of many individuals. ## Twilight Kindness makes aging a stage to look forward to by nurturing friendships bridging generations, and improving both food and fuel outcomes for seniors and their carers. This year, as part of our focus on understanding service user needs and barriers, we also redesigned and implemented a new user satisfaction survey tailored to the specific needs of our programs. The revised survey collected detailed data on outcomes across each program area and overall program experience. We received 129 survey responses, marking the highest number ever recorded. _Survey Results Highlights:_ ·98% of clients and caregivers reported feeling more supported in their community through Twilight Kindness services. ·96% would recommend Twilight Kindness to family and friends. ·100% felt that Twilight Kindness volunteers treat them with respect. _**We recently surveyed individuals about the challenges they face when trying to access food and fuel support, including food banks. Here's what we found:**_ _We know what we are doing works because we continuously measure and adapt our services based on feedback and outcomes._ We utilize the Social Well-Being Scale (SWBS) throughout our projects to assess the overall emotional, social, and psychological well-being of our users. This tool provides a structured way to track changes in well-being over time, helping us identify where our services are making the greatest impact. In addition to SWBS, we follow case studies; conduct user satisfaction surveys tailored with different formats—such as large print, audio, and translated versions—to ensure accessibility for all. We also host focus group meetings where users share their experiences and express ongoing needs in greater detail. These combined methods allow us to not only understand the current impact we're having but also to continuously tweak and shape our services so that they respond even better to the needs of the people we serve. In the diagram below, we share the results of user survey ‘Focused on Lonliness and Barriers to Social Inclusion for Seniors'. **----- Start of picture text -----**
Loneliness
_—_
Emotional Social Physical
7 qm
Lack of
.
family/disconnected
from family Physical and Disruptive
Life Events
Cognitive Health (Death/Illness/Disability
Sociaeconomic Mental Health - Changes in Lack of Social
Status Depression/Anxiety relationships Interactions
Widowhood
Planned Life Transitions
Relocation/ Immigration/Retirement
**----- End of picture text -----**
## ## Loaves of Love Loaves of Love is a weekly gathering that offers seniors and carers much more than just a meal; it's for friendship, fun, and community. Each session features a thoughtfully crafted menu designed to meet diverse dietary needs, including banana bread, fruit yogurt, vegetable omelettes, and hearty soup. Beyond the weekly events, we host monthly intergenerational sessions that enrich the experience further. These gatherings bring together individuals of all ages, strengthening community bonds and fostering mutual understanding. Loaves of Love is dedicated to providing both companionship and support. Each event is an opportunity for connection, evoking warm memories and feelings of comfort. Our meals are made with healthy fats and minimal added salt, tailored to meet both medical and nutritional needs. Additionally, we offer take-home and delivery goody bags, complete with handwritten notes to add a personal touch. ## Caregivers' Café Caregivers' Café connects unpaid carers supporting elderly and frail family members or neighbors. Many carers have reported feeling they are "functioning on overdraft" due to the cost of living crisis. Our meetings offer a vital space for these carers to find support and community. Over the past year, we held 13 Caregivers' Café meetings and delivered 64 sessions, emphasizing more than just social activities. Our goal is to foster a supported and connected community for seniors and their carers. In addition to our monthly meetings, we provide Oyster card credits for public transportation and distribute goody bags filled with food and personal care items. These efforts aim to address daily challenges and reinforce a sense of connection and care within our community. ## Social Action Projects This year, we also piloted a social action volunteering program for seniors, which has already shown impressive early results. Through our social action projects, we've seen older and younger people build meaningful connections, breaking down barriers and creating communities where everyone is heard, valued, and supported. So far, we have facilitated over 110 hours of volunteering and social action by seniors, further demonstrating their vital role in strengthening our communities. We still have many ambitious plans for the next year to expand the social action opportunites for elderly. Some ·Raise awareness on elderly volunteering steps ·Raise awareness on volunteering as a family include: ·Convey stories of volunteering ## ## On your own; but not alone On your Own; But Not Alone Strives to offset the loneliness; isolation and financial challenges and build community among widowed women. This initiative was established by a group of women who have themselves experienced the loss of a spouse. Their first-hand understanding of the unique challenges faced by widowed women adds depth and empathy to this project. Our program offers monthly social brunches, events, and food distributions specifically aimed at supporting financially vulnerable widows. ​ Our project aims to foster ongoing connectivity and establish meaningful relationships among a diverse group of women who may have previously never crossed paths. This is achieved by leveraging the common experience of loss, which serves as a unifying factor. Peer support plays a crucial role in mitigating the profound loneliness and depression experienced by widows who lack support. Managing mental health challenges while being isolated is undoubtedly a serious matter. The concept of "On your own; but not alone" ensures that all widows are acknowledged, integrated into a community, and surrounded by individuals who can empathize and comprehend their experiences. Moreover, this approach facilitates access to additional resources such as food packages and guidance for community welfare services. Future Sustain current delivery, scale senior Goals: social action program reaching 400 hrs of volunteering/social actions Enhance Engagement: Improve how we engage and communicate with clients, caregivers, and other stakeholders about our programs and services. For age is opportunity no less Than youth itself, though in another dress, And as the evening twilight fades away The sky is filled with stars, invisible by day. _**Henry Wadsworth Longfellow**_ ## Case Study My landlord gave me notice to vacate the home I had lived in for 18 years, as my contract was up and he needed to sell. Around the same time, Kitty, a stray cat who had been visiting me for years, passed away, and my close friend, suffering from Alzheimer's, moved into a care home. With my daughter living overseas near her husband's family, I suddenly found myself feeling lost, alone, and overwhelmed. I started attending Loaves of Love because my friend encouraged me, even though I had always been self-sufficient. After my friend stopped coming, I kept attending, but I was still feeling very despondent and found it difficult to get out of bed every morning. One of the wonderful volunteers noticed this and reached out, which meant the world to me. They connected me to the right services and support I didn't even realize I needed. Although I still have to move out, and my daughter can't visit right now, I feel more at ease knowing I have people to turn to. ## _**Bella W.**_ REGISTERED CHARITY NUMBER: 1123747 REPORT OF THE TRLISTEFS AND UNAiiDITED FINAliCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2(124 FOR TWILIGHT KINDNESS Venitt a￿1 GrEav¢s 115 Crd%'¢n Pth RIK%1 N156BL Trustees Report TIIILIGHT KThDNESS REPORT OF THE TRI'STEES FOR THE IE.4R ENDED 3111.4RCH 2024 The rrusices prcscni thcir rc&￿ ￿'1th ihc financial sthtcmcnts of charl￿. for ￿ I'car cndcd 31 March ?0?4. The In151c¢s hui'¢ adopEcd lh¢ proi"Isions of Accouwing aryl Rqx)ning b). ClwiD¢s: of Rccoinmajdcd Pructic¢ applicablc io chariiics PTLTarinb their accounts in accoTdancc ￿7th the Financial Repmins, Srandard applicablc in thc UK aNI R¢public of Ircland IFRS 10?) IdT¢cui¢ l Jan￿_￿I￿>. OBJECTII'ES AND.4(IlI'ITIES Objectiies and aims Tlik chariiy's objLCts are the relief of ￿N￿[ty. sick￿$ infirnjity anyw mcmi￿r5 of thc Jewish faiih and for such oihcr purposes as arc rcco¥niscd by English Lam. 35 clkuithbk aThl in of the bclow.. al Encouragc Inwenernionul wnnccfic￿. bi Ta¢kl¢ fofyl and fu¢1 pM'LYty amon8 SLI)iWS. ¢1 Enrich quality of life for Senio￿ artd thM)se Ill￿ wh &4 P&*iw's and fkmeniia. di GhN'e mini br¢aks io carers a￿1 4)p)rt them ￿ maitithin Wd1￿1￿￿. Significant actii'ities The financial results of ihe Compw's actiiiiies for the ￿lod eth 31 Marcb ?0?4 are fullv reflected in the allached financial sthiemcnts rogethLY ￿llth the nows [l￿On. Thc irusiccs arc Sarisfil￿ with the Thlts a￿1 xiii"1ll￿ of the ccrfnpary for the yrdr do ncrf anticipatc any significani ¢hangcs in t1￿ fgnhcoming vrar. Public benefit The ITUStee5 hai"e iefetted to the ¢¥uidance c(mtsined in & Clwity c0[nrn￿IOD's gLIKi31 cwidallce on public benefit .hen rei.icw ing the aims and (tJjecii%"cs aThJ in plannints charits s future aciii"ities. The aims of the charirv foT the publie benefii ate demiled iti the 0bjettii.es and Actiiities sedi(x) of ACHIEI'EIIEIT PERFOIiII.&NCE Charitable actii'ities Diirinb IhL vear uThJcr rn'iew ihc charity rtteii'cd thmaiiÈMLS anmmmting to L4I).YX3 120?3.. £4$11.4$31 and spcni £$?? 43111?0?3.. £5311.41Yg1 on ¢ban.￿l¢ iii¢5. FINANCIAL REI'IEII, Resen'es polin. li is thi W)li¢y of thc charity to maÉnoin unr¢stria¢d fuThts. H*i¢h wr th¢ firc rcsm'¢s of th¢ ¢h)rity. ar a lci'cl ￿th1¢h the (rnsiccs think appropriate aficr Consideri￿ the fuwrc con)mim)cnis of clkirity aThJ the likclv adminisirati¥'c costs of ¢h¢ charkiy for the n¢¥1 ycar. FiITIIRE PLANS The charity intends io canv on lis wlicy of makin8 8rJms in of its ￿'ec& aThl continue irs actil'ities. as ouilincd aboi'c. for ihc foresceablc fuNrc. STRliCTI RE. GOI"ERNANCE AND IL4NAGE.IIEN7 Goierning document The chaTiry is conirollcd by its governing th¢um¢nL a dccd aThl wnMiftNcs an Unl￿￿d charity. Recruitment and appointment of nem. Irusttt5 li ts not curr¢￿[[￿. lh¢ inicniion of th¢ of ilK dwi.iv lo apFM)im miswys. Slxwld ihi5 siluatiott cljangc irt th¢ rure. rhe fftsiees will apply suithble rccNiDNM a￿1 traini￿ Risk manage￿ent The trLESILCS hai"e a duN io identifv atyj ro.le￿. ts risks ￿ V4thich dwity is ex￿sed and io ensure appropriate contFo15 are in place lo proiide reafonable aSsurJ￿¢ aLain5t fi3￿1 a￿1 etror. Independent Examiners Report. LNDEPENDE.)T E￿￿MINER's REPORT TO THE TRLISTEES OF TII'ILIGHT KIND.NESS Independent examiner'5 report lo the tru51ee5 of TT&ilryh¢ Kindness I report to the chariiy inlsiees on my examination ot- the accounts of Twilighi Kindness (the Trnsil for the year ended 31 March 2024. Respoll%ibilities *nd b¥sis of r¢port As the chariiy trusiees of the Tnjll you are resp)nsible for the wepardlion of th¢ accounts in accordance with th¢ requirements of the Charilies Act ?01 l (Ihe Act'k I report in respe¢l of my examinaiion of ihe Tn￿￿5 accounts ￿rIed oui under Seciion 145 ofihe A￿ and in ¢arrying out my exaininaiion I have follow'ed all applicable Dirttiions given by the Charity Commission under Seciion 145(511b) of the Act. In(lependent exAminer's statement SinLe yoiir chariiy's gross income exLeeded £250.IKK) y(w examiner must ￿ a member of a listed Immly. l ¢onfirni thai l am qualilied to undertake the examination because l am a member of the Insti￿le of Chartered Accountants in England and Wales. which is one of ihe li￿ed trKKlie& I have completed my examination. I confirni that no malerial mattffl5 have come to my attenlion in connection with the examinaiion giving me cause io believe th* in any material re41eth: accounting records were not kepl in resFYd of the T￿￿ as required by Seciion 130 ofihe Acl" or the accoiints do noi accord wilh those rewrds. or the accounis do noi comply ￿'11h Ihe applicable wuirements c(4Kerning the forn) and conienl of accounls sel out in ih¢ Chariiies IAccounis and Re￿n5) R¢gulaiions ?(K18 (Aher than any requiren?¢ni ihat ihe accounts glive a ttue and fgir view which is not a matterconsidered ￿ part oran Inde￿dent Lxamination. I have no concems and have come a¢rtM no other matter5 in connethion with ihe examination io which atteniion should be drawn in this r¢p)rl in order io enable a prnper uNIer$i￿)ng ofih¢ accounts io be r¢aclKd. M A Venitt, A.C.A Venitt and Greaves Chartcrcd A¢¢ountanls 115 Craven Park Road South Totienham London N156BL 30 August 2024 TWILIGHT KINDNESS STATENIENT OF FISA)CIAL ACTIN"ITIES FOR THE YEAR ENDED 31 IIARCH 2024 31.3.24 Total funds 31.3.23 Total nds Unreslricled nd Restrithed fund Nots INCOME AND ENDOWMENTS FROM Donations and legacies 420.983 420.983 458.453 Charitable activities Charitable activities 99,420 99,420 94,8(M) Investment income Total 420.992 99,420 520,412 553,253 EXPENDITURE ON Charitable actiTr'ities Charitable activities 423.010 99.420 522,430 530,409 Other 1.966 464 Total 424.976 99.420 524,396 530,873 NET INCOMEI{EXPENDITURE) {3.984) (3,984) 22,380 RECONCILIATION OF FUNDS Total funds brought forward 30.153 30,153 7,773 TOTAL FUNDS CARRIED FORWARD 26,169 26,169 30,153 TIIILIGHT KINDNESS BA￿sCE SHEET 31 .11.4RCH 2024 31.3.24 Total funds 31.3.23 Total funds Unrestricied fimd Restriaed fund Notrs Ci1RREYT ASSETS Cash at bank 27,129 27.1?9 30,153 CREDITORS Amolints talling, due within one yedt io 19fA) {960) ET CURRENT ASSETS 26.169 ?6,169 30.153 TOTAL ASSETS LESS CI,, RRENT LIABILITIES 26.169 26.169 30.153 ET ASSETS ?6.169 26,169 30,153 FIINDS Unrestricted funds 26.169 30.153 TOTAL FUNDS 26.169 30.153 The financial sta￿Men[s were aN)roved by ihe Board of TDJsiees and authorised for issue ffl 30 Augusi 2024 and were signed on behalf by: G Grinvald- Trustee R Hernian- Trustee S S￿rn - Trnstee C',iSH Tr"LOII S"I,ITE_)IEJT FOR THE IT.,IR F.JmF.D 31 I1.IRC.H 21124 Not¢s Cash fl01Tr"5 from opcrating aclii'ilie5 C'ash £￿￿er￿lled Iroiii op¢ric liiins (.i.O.7.3) 22.-?80 N¢t cash {us¢d in)'proi'idcd by Iip¢ralsng aclii"Trlics {IORI) Cash floii's from ini"estillg actiiities InleresL reLeii-ed Nct cash proi-i 21N).920 ?U.(￿)0 15.468 246.701 1,000 294 698 46J50 28 59.740 44.450 46.320 522.430 530.409 Support eost5 Finance Bunk charges 137 134 Governan¢e costs Ac¢ountan¢y fees Legal and professional fees 330 -829 330 Total resources expended 524.396 530,873 Net (expenditureymcome 13.984) 22.380 Twilight