Sudbury & South Suffolk Citizens Advice Limited
{a company limited by guarantee)
Unaudited Report & Financial Statements
for the year ending 31 March 2024
Charity number: 1123466
Company number: 6051096

Sudbury & South Suffolk Citizens Advice Limited (a company limited by guarantee)
Unaudited Report & Financial Statements for the
ear endin
31 March 2024
Page
Report of the trustees (including Directors, Report) for the year ending 31 March 2024
Independent examinerfs report to the trustees for the year ending 31 March 2024
Statement of financial activities (including income and expenditure account) for the year ending
31 March 2024
Balance sheet as at 31 March 2024
10
Notes to the financial statements
11

Sudbury & South Suffolk Citizens Advice Limited
Report of the trustees (including Directors. Report) for the year ending 31 March 2024
The Trustees {who are also the Directors of the Company for the purposes of company law) are pleased to present
their annual directors, report together with the financial statements of the charity for the year ending 31 March 2024
which are also prepared to meet the requiremenls for a directors. report and accounts for Companies Act purposes.
The financial statements comply with the Charities Act 2011, the Companies Act 2006, the Memorandum and
Articles of Association, and the Charities Statement of Recommended Practice {"Charities SORP") (applicable to
charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and
Republic of Ireland- (FRS 102) issued in October 2019.
CHAIR'S REPORT
OBJECTIVES AND ACTIVITIES
Objectives and aims for the public benefit
The principal objectives of the charity, as set out in the Articles of Association, are to:
"Promote any Gharitsble purpose for the public benefit by the advancement of education, the protection and
preservation of health and the relief of povety. sickness and distress in particular, but without limitation, for the
benefit of the community in Sudbury and surrounding areas".
The board confirm that they have referred to the guidance contained in the Charity Commissions general guidance
on public benefit when reviewing the charity's aims and objectives and in planning future activities. The charity
carries out these objectives through the involvement of our staff and volunteers in a very wide range of activities
reflecting the many kinds of issues that trouble members of the community on a daily basis.
Significant activities
We provide free, independent, confidential, and impartial advice to everyone on their problems, rights and
responsibilities across a range of topics that extends across 18 classifications and more than 250 sub-
classifications. These include benefits, consumer issues. debt, discrimination, employment, family and
relationships, health, housing, immigration. and legal issues.
Our experience is that many clients in difficulties are facing several issues that are connected and need resolution
together. So, we continue to support our clients with advice and guidance until all their problems are resolved or
they have a clear pathway they can follow.
The benefits of our support extend beyond the practical resolution of clients. issues to their peace of mind and
significant health and well-being improvements. National research shows this brings measurable fiscal benefits and
wider gains in social and economic terms.
PERFORMANCE AND IMPACT
In our report for the year 2022-23 we observed that we had focused on the emergence of our operations from the
restrictions of Ihe pandemic. This year (2023-24) has seen us further re-build capacity. assure quality and start to
prepare a plafform for a long-term sustainable fulure.
The Board is pleased to report that we suslained our economic benefit to our community during the year, returning
£1.052 million {vs £1.061 million last year). Within that total the income gain was £701.000 (vs. £746,000 last year).
The benefits of our debt services to clients totalled £229,000 (vs £230,000 last year). Other areas of benefit such as
compensation and recoveries of deposits totalled £122,000. Our clients numbers increased by 6 % to 1,870 and the
issues they presented with increased by 17°/0 to 10.479. This reflects the increase in workload and complexity faced
by the organisation.

Sudbury & South Suffolk Citizens Advice Limited
Report of the trustees (including Directors. Report) for the year ending 31 March 2024
PERFORMANCE AND IMPACT Continued
Citizens Advice, nationally. uses an HM Treasury agreed model to estimate the multiplier of societal value versus
our costs: that suggests that the wider gain in temis of health and well-being is 30 times the investment by funders
in our services - a totsl of £8.2 million
During the year we continued to recruit, train and organise lo service increasing demand arising from the cost-of-
living crisis. Including Trustees. we now have 48 volunteers- alongside our employed staff team., together they work
to support out community. We cannot thank them all enough.
The monthly clients contacting us increased to record levels and the number of their issues rose faster,. the
increasing the Gomplexity of our work reflects the challenges that many of our clients are faGing.
The board constantly monitors the statistics of our demand and benchmarks our experience with national figures.
We have been able (so far) to cope with the increase in demand which has been the exponential trend seen
elsewhere in the country.
LOOKING AHEAD
From this, ever more stable. delivery platform. the Board is focused on the financial stability of the organisation
alongside its ability to increase our reach in the community-
To this end we have re-branded the organisation to Sudbury and South Suffolk Citizens Advice. upgraded our web
and social media presence, reached out through schools and foodbanks, and socialised our ambitions with local
government and funders.
We have prepared a corporate fundraising programme during the coming year to supplement our historic
fundraising channels. There are strong signs that this programme is going to be successful.
PRINCIPAL FUNDING SOURCES
The charity is principally funded by grants from various bodies detailed in the reports and accounts.
The charity did not have any borrowings from either a provider of funding or other sources at the Balance Sheet
date.
OUR THANKS
We are extremely grateful to our many supporters for their funding and especially the Babergh District. Town and
Parish Councils, Suffolk County Council, and the National Lottery. We appreciate their confidence in what we do,
and the increasing funding horizons some of them are providing. We are committed to working with them on reach
and engagement with our community and in alliance with other Citizens Advice organisations across Suffolk.
Our staff and volunteers are the comerslone of our work. On behalf of the trustees, they all have our greatest
respect and sincere thanks.
RESERVES POLICY
The directors believe that the Bureau should set aside financial reserves to ensure that it can Gontinue to operate
and meet the needs of clients in the event of unexpected contingencies including a cessation or interruption of part
of its funding. In addition, the Bureau needs to be in a position to meet its contractual commitments. Under the
agreed reserves policy reseNes of £212.118 are set aside within unrestricted reseNes.

Sudbury & South Suffolk Citizens Advice Limited
Report of the trustees (including Directors. Report) for the year ending 31 March 2024
RESERVES POLICY Continued
In addition to the above, the Bureau will maintain restricted reserves where funds are restricted by the donor or
funder and cannot be used for general purposes.
At 31 March 2024, total unrestricted reserves were £224.941 {2023'. £276.389) and restricted funds were
£nil12023.' £nill.
REFERENCE AND ADMINISTRATIVE DETAILS
Charity name: Sudbury & South Suffolk Citizens Advice Limited
Charity number.. 1123466
Company number.. 6051096
Principal office and registered office: Keyse House, Acton Lane, Sudbury, Suffolk, C010 1QN
The charity changed its name from Sudbury & District Citizens Advice to Sudbury & South Suffolk Citizens Advice
Limited by a special resolution agreed by members on 11 th October 2023.
Our advisers
Independent examiner..
Moore Green Chartered Accountants 22 Friars Street. Sudbury, Suffolk. C010 2AA
Bankers..
Lloyds Bank PIC 30 Market Hill, Sudbury, Suffolk, C010 2EL
Directors and trustees
The directors of the charitable company (the charity) are its trustees for the purpose of charity law. The tNstees and
officers serving during the year and since the year end were as follows:
Alan Braithwaite (Chair)
Janice Osborne (Trustee}
Murat KiraG (Trustee)- resigned 23.05.23
Paul Sweeny {Trustee)
Dave Watts (Trustee)
Sarah Bartlett (Treasurer)
Riham Aboushousha (Trusteel
Martin Royal (Trusteel
Mr Matthew Martin - appointed 12.07.23
Mr Piers Roberts - appointed 12.07.23
Chief officer:
Colleen Sweeney

Sudbury & South Suffolk Citizens Advice Limited
Report of the trustees (including Directors. Report) for the year ending 31 March 2024
STRUCTURE, GOVERNANCE AND MANAGEMENT
Governing document
Sudbury & South Suffolk Citizens Advice Limited is a charitable company limited by guarantee, incorporated on 4
April 2008. The Company is govemed by its Memorandum and Articles of Association. In the event of the company
being wound up every member (including members who ceased to be members within one year prior to such
winding up) would be required to contribute to the company's assets an amount not exceeding £1.
The company is a registered charity with the Charity Commission.
Trustee recruitment and appointment
Trustees are either initially co-opted by the Trustee Board and then elected to the Board at an Annual General
Meeting within three years of co-option or, allematively, elected directly at an Annual General Meeting. The charity
seeks nominations for trustee vacancies in regard to having the need to have a broad mix of skills and experience.
Trustee induction and training
New trustees are briefed on their legal obligations under charity and company law, the content of the Articles of
Association, the committee and decision-making processes, the strategic business development plan and recent
financial performance of the charity. They also meet key employees, volunteers and other trustees. Trustees are
encouraged to attend appropriate extemal training events where these will facilitate the understanding of their role.
Organisational structure
The trustee board is responsible for setting Ihe strategic direction of the organisation and the policy of the charity.
The trustees cary the ultimate responsibility for the conduct of Sudbury & South Suffolk Citizens Advice Limited
and for ensuring that the charity satisfies its legal and contractual obligations. Trustees meet quarterly as a
minimum, and delegate the day-t(Hlay operation of the organisation to a paid chief officer. The trustee board is
independent from management. A register of members, interests is maintained at the registered office and is
available to the public.
Related partles and CO￿peratIOn wlth other organlsatlons
Sudbury & South Suffolk Citizens Advice Limited is a member of Citizens Advice, the national association for the
Citizens Advice seNice. From April 2015 Citizens Advice Bureau became known as Local Citizens Advice ILCA).
The charity also cooperates and liaises with many other advisory services, local charities, trusts and social services
departments on behalf of clients.
Pay policy for senior staff
The directors Gonsider the board of directors, who are the Trust's trustees and the chief offiGer, the key
management personnel of the charity in charge of directing and controlling, running and operating the charity on a
day-to-day basis. All directors give of their time freely and no director received remuneration in Ihe year. Details of
directors, expenses and related party transactions are disclosed in note 15 to the accounts. The pay of the senior
staff is reviewed annually and normally increased in accordance with average eamings. In view of the nature of the
charity, the directors benchmark against pay levels in the public sector.

Sudbury & South Suffolk Citizens Advice Limited
Report of the trustees (including Directors. Report) for the year ending 31 March 2024
Audlt process
The charitable company is annually audited by Citizens Advice using a Perfomiance and Quality Framework. Every
three years the LCA receives a full audit to ensure compliance with the Advice Quality standard IAQS) and the
Money Advice servi￿ Debt Advice Quality Framework (MASDAQF).
The RedlAmbertYellow and Green (RAYG) scoring system is used to mark each of the five key areas: Quality of
Advice Assessment.
Client Experience., People Management" Leadership.
Financial Health Monitoring.
Quality of AdviGe Assessment - every quarter the LCA self-assesses a selection of cases which are then checked
by a Citizens Advice auditor for the quality of the self-assessment and quality of advice.
Client Experience a selection of clients is contacted by email or text after Ihe advice process to assess their
satisfaction with the service and the advice provided.
People Management - an annual survey is sent to all staff and volunteers to ask people about their experiences,
identify what's working well and see where improvements can be made.
Leadership - the Trustees annually self-assess how well the charity is run and whether it is delivering good quality
services. The self-assessment is checked by an auditor from Citizens Advi￿.
Financial Health - quarterly financial reports are provided to Citizens Advice which are assessed against the budget
and the Reserves PoliGy. A comparison is provided against LCA in the family group.
Risk management
The board has a formal risk managemenl policy. The principal risks to which the charity is exposed have been
identified and appropriate controls are in place to provide reasonable assurance against fraud and error. To this end
the board has put in place a documented fomial risk assessment which is reviewed and updated on a regular
basis.
Trustees, responsibilities in relation to the financial statements
The charity trustees (who are also the directors of the charity for the purposes of company law) are responsible for
preparing a Twstees, Annual Report and financial statements in accordance with applicable law and United
Kingdom Accounting Standards {United Kingdom Generally Accepted Accounting Practice). The report and
accounts have been prepared in accordance with the provisions in the Companies Act 2006 relating to small
companies.
Company law requires the charity trustees to prepare financial statements for each year which give a true and fair
view of the state of affairs of the charitable company and of the incoming resources and application of resources for
that period. In preparing the financial statements. the trustees are required to:
Select suitable accounting policies and then apply them consistently-
Observe the methods and principles in the Charities SORP",
Make judgements and estimates that are reasonable and prudent;
State whether applicable UK accounting standards have been followed, subject to any material departures
disclosed and explained in the financial statements- and
Prepare the financial statements on the going concem basis unless it is inappropriate to presume that the charity
will continue in business.

Sudbury & South Suffolk Citizens Advice Limited
Report of the trustees (including Directors. Report) for the year ending 31 March 2024
Trustees, responsibilities in relation to the financial statements - continued
The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at
any time the financial position of the charity and to enable them to ensure that the financial statements comply with
the Companies Act 2006. They are also responsible for safeguarding the assets of the and hence taking reasonable
steps for the prevention and detection of fraud and other irregularities.
The trustees are responsible for the maintenance and integrity of the corporate and financial infomation included
on the charitable company s website. Legislation in the United Kingdom goveming the preparation and
dissemination of financial statements may differ from legislation in other jurisdictions.
The trustees. annual report was approved on 16 October 2024 and signed on behalf of the board of trustees.
A W Braithwaite
(Chair) Trustee
th
16 October 2024

Sudbury & South Suffolk Citizens Advice Limited
Independent examinerfs report to the trustees for the year endin
31 March 2024
I report to the charity trustees on my examination of the accounts of the company for the year ended 31 March
2024 which are set out on pages 9 to 20.
Responsibilities and basis of report
As the charity trustees of the company (and also ils directors for the purposes of company law) you are responsible
for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 {'the 2006
Act,).
Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006
Act and are eligible for independent examination. I report in respect of my examination of your companls accounts
as carried out under section 145 of the Charities Acl 2011 ('the 2011 Act,). In carrying out my examination I have
followed the Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act.
Independent examinerfs statement
I have completed my examination. I confirm that no matters have come to my attention in connection with the
examination giving me cause to believe that in any material respect:
1. accounting records were not kept in respect of the company as required by section 386 of the 2006 Act. or
2. the accounts do not accord with those records. or
3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any
requirement that the accounts give a 'true and fair vieW which is not a matter considered as part of an independent
examination. or
4. the accounts have not been prepared in accordance with the methods and principles of the Statement of
Recommended Practice for accounting and reporting by charities [applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)].
I have no concerns and have come across no other matters in connection with the examination to which attention
should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
Signed..
Vincent Chandler FCA FCCA
Institute of Chartered Accountants in England and Wales
Moore Green
Chartered Accountants
22 Friars Street
Sudbury
Suffolk
C010 2AA
Date.. 28.10.2024

Sudbury & South Suffolk Citizens Advice LTmited
Statement of financial activities
includin
income and ex
nditure account
for the
ear endin
31 March 2024
2024
2023
Unrestrieied RÈstrieted Total funds Total funds
funds
funds
Note
Incom&
Grants and donations
Other charitable activities
Inv8Stment income
Total incomè
109.553
100,383
209,936
99
4,319
214,354
249,785
166
1,186
251,137
4,319
113,971
100,383
EX￿ndItUr•
Charitable activities
Total •xpenditur•
130.015
130.015
135.787
135.787
265,802
265,802
275.247
275,247
Net incomellexpenditurel for the year
Transfers betwe8n funds for the y8ar
Net movement in funds for the year
116.0441
35.404
51.448
135.4041
35.404
151.4481 124,1101
21
51.448
24,110
Reconciliation of funds
Tc)tal funds brought for¥ward
Total funds carried forward
276.389
224.941
276,389
224,941
300.499
276.389
The statement of financial activities indudes all gains and losses recoJnised in Ihe year. Nl in￿rne and expenditure derives from
continuing aclivilies.

**Sudbury & South Suffolk Citizens Advice Limited Balance sheet as at 31 March 2024** 

|||**2024**|**2023**|
|---|---|---|---|
||Note|£|£|
|**Fixed assets**|17|9,137||
|**Current assets**||||
|Debtors|12|715|1,898|
|Cash at bank and in hand||276,617|307,478|
|**Total current assets**||277,332|309,376|
|**Liabilities**||||
|Creditors: amounts falling due within one||||
|year|13|(61,528)|(32,987)|
|**Net current assets**||215,804|276,389|
|**Total assets less current liabilities**||224,941|276,389|
|**Creditors:**amounts falling due after more||||
|than one year||||
|**Net assets**||224,941|276,389|
|**Funds of the charity**|14|||
|Restricted funds||||
|Unrestricted funds||224,941|276,389|
|**Total charity funds**||224,941|276,389|



For the year ending 31 March 2024 the charity was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. 

## Directors' responsibilities: 

- The members have not required the company to obtain an audit of its financial statements for the year in question in accordance with section 476; 

- The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of financial statements; 

- These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies' regime; 

The notes at pages 11 to 20 form part of these accounts. 

These financial statements were approved by the board of trustees and authorised for issue on 16 October 2024 and are signed on behalf of the board by: 

A W Braithwaite (Chair) Trustee 

S Bartlett (Treasurer) Trustee 

-10- 



Sudbury & South Suffolk Citizens Advice Limited
Notes to the Financial Statements
1 Accounting policies
The principal accounting policies adopted. judgements and key SoU￿S of estimalion uncertainty in the
preparation of the financial statements are as follows=
Basis of preparation
The financial statemenls have been prepared in accordance with the Charities.. Slatement of Recommended
Practice (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard
applicable in the UK and Republic of Ireland (FRS 102)) (issued in October 2019} - (Charities SORP (FRS
102)}, the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the
Companies Act 2006.
Sudbury & District Citizens Advice meets the definition of a public benefit entity under FRS 102. Assets and
liabilities are initially recognised at historical cost or transaction value unless othetwise stated in the relevant
accounting policy note{s).
Going concern
The accounts have been prepared on the going concem basis and the trustees believe that no material
Un￿rtaIntieS exist. The trustees have considered Ihe level of funds held and the expected income and
expenditure for the next 12 months when authorising these financial statements. The budgeted income and
expenditure are SLrfficient with the level of reserves for the charity to be able to continue as a going concem.
Fund accounting
Unrestricted funds are available for use at the discretion of the trustees to further any of the charIt￿S
purposes.
Designated funds are unrestricted funds earmarked by the trustees for particular future project or
commitment.
Restricted funds are subjected to restrictions on their expenditure declared by Ihe donor or through the terms
of an appeal and fall into one of two sutFclasses.' restricted income funds or endowment funds.
Income
All income is included in the statement of financial activities when entitlement has passed to the charity, it is
probable that the economic benefits associated with the transaction will flow to the charity and the amount
can be reliably measured. The following specific policies are applied to particular categories of income:
income from donations or grants is recognised when there is evidence of entitlement to the gift, receipt is
probable, and its amount Gan be measured reliably"
income from donated goods is measured at the fair value of the goods unless this is impractical to measure
reliably, in which case the value is derived from the cost to the donor or the estimated resale value,.
- donated facilities and ServI￿S are recognised in the accounts when received if the value can be reliably
measured..
no amounts are included for the contribution of general volunteers.
-11-

Sudbury & South Suffolk Citizens Advice Limited
Notes to the Financial Statements
1 Accounting policies - continued
Expenditure
Expenditure is recognised on an accruals basis as a liability is incu￿ed. Expenditure includes any VAT which
cannot be fully recovered, and is classified under headings of the statement of financial activities to which it
relates=
expenditure on raising funds includes the costs of all fundraising activities, events, non-charitsble trading
activities, and the sale of donated goods.
expenditure on charitable activities includes all costs incurred by a charity in undertaking activities that further
its charitable aims for the benefit of its beneficiaries, including those support costs and costs relating to the
governance of the charity apportioned to charitable activities.
Operating leases
Lease payments are recognised as an expense over the lease term on a straight-line basis. The aggregate
benefit of lease incentives is recognised as a reduction to expense over the lease term. on a straight-line
basis.
Tangible assets
Tangible assets are initially recorded at cost, and subsequently stated at cost less any accumulated
deprecialion and impaimient losses.
Depreciation
Depreciation is calculated so as to write off the cost or valuation of an asset, less its residual value, over the
useful economic life of that asset as follows..
offi￿ equipment: 25 % - 33% Straight line
Impainnent of fixed assets
A review for indicators of impaiment is carried out at each reporting date, wilh the recoverable amount being
estimated where such indicators exist. Where the carrying value exceeds the recoverable amount, the asset
is impaired accordingly. Prior impairments are also reviewed for possible reversal at each reporting date.
Debtors
Trade and other debtors are recognized at the settlement amount due. Prepayments are valued at the
amount prepaid.
Cash at bank and in hand
Cash at bank and cash in hand includes cash and short temi highly liquid investments with a short maturity of
three months or less from the date of acquisition or opening of the deposit or similar account.
Creditors and provisions
Creditors and provisions are recognised where the charity has a present obligation resulting from a past event
that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can
be measured or estimated reliably. Creditors and provisions are nomially recognised at their settlement
amount after allowing for any trade discounts due.
-12-

Sudbury & South Suffolk Citizens Advice Limited
Notes to the Financial Statements
1 Accounting policies - continued
m Financial instruments
A financial asset or a financial liability is recognised only when the entity becomes a party lo the contractual
provisions of the instrument.
Basic financial instruments are initially recognised at the amount receivable or payable including any related
transaction costs, unless the arrangement constitutes a financing transaction, where it is recognised at the
presenl value of the future payments discounted at a market rate of interest for a similar debt instrument.
Current assets and current liabilities are subsequently measured at the cash or other consideration expected
to be paid or received and not discounted.
Debt instruments are subsequently measured at amortised cost.
2 Legal status of the company
The charity is a company limited by guarantee. None of the trustees have a beneficial interest in the company.
All of the trustees are members of the company and guarantee to contribute £1 in the event of a winding up.
3 Income from donations and grants
2024
2023
Donations
Grants (note 4 }
5.513
204,423
209.936
6.646
243,139
249,785
The income from donalions and grants was £209,936 (2023: £249,785) of which £109,553 was unrestricted
12023.. £144,247) and £100.383 restricted (2023: £105.538).
The Trust benefits greatly from the involvement and enthusiastic support of its volunteers, details of which are
given in our annual report. In accordance with FRS 102 and the Charities SORP IFRS 102), the economic
contribution of general volunteers is not recognised in the accounts.
4 Income from grants
2024
2023
Unrestricted
Sudbury Town Council
Suffolk County Council
Hadleigh Town Council
Babergh District Council
National Citizens Advice
Sudbury Municipal Charity
8,500
19,800
1.200
73,540
8,500
38,881
900
73,750
15,500
250
137,781
1.000
104,040
-13-

Sudbury & South Suffolk Citizens Advice Limited
Notes to the Financial Statements
4 Income from grants- continued
2024
2023
Restricted
Ganzoni Charitable Trust
Suffolk County Counal - LWAS
Suffolk County Council IMF
Suffolk Community Foundation - Benefits Specialist
Suffolk Community Foundation- SuNiving Winter
Suffolk Community Foundation- Over 65s
The Befriending Scheme - Cookery project
Rope Trust - Benefits Specialist
Citizens Advice - EAP
1,000
12,080
26,040
1,000
2.000
3,850
1.176
1.226
4.587
262
Lottery Fund- IT Equipment
Reaching Communities
Lottery Fund - Community Development Project
Babergh District Council - Community Development Project
Babergh District Council - offi￿ chairs
Lottery Fund- Debt project
Suffolk County Council - Debt project
Suffolk Family Carers- CFH
10,000
49,897
12,372
11.667
322
25.382
499
8,333
25,074
8,974
105,358
100.383
Total Grants
204,423
243,139
5 Income from other charitable activities
Unrestricted
funds
Unrestricted
funds
2024
2023
Fundraising events
99
166
6 Investment income
Unrestricted
funds
Unrestricted
funds
2024
2023
Bank interest re￿1vable
4.319
1,186
-14-

Sudbury & South Suffolk Citizens Advice Limited
Notes to the Financial Statements
7 Expenditure on charitable activities
2024
2023
Staff costs
Wages and salaries
staff training and travel
204,889
4.640
209,529
211,075
8,017
219,092
Office costs
IT equipment and support
Office equipment
Insurance
Payroll and accounting fees
Postage
Printing and stationery
Telephone and communication
Other
7,020
32
12,287
1,991
2,486
4,107
472
2,283
4.788
637
2.575
3,388
2.156
22,879
1,032
3,418
933
26,726
Premises costs
Rent
Rates
15,211
2,483
8.912
1,442
28,048
15,113
1,813
1,298
3,926
22,150
Light and heat
Cleaning and maintenan
Governance costs
Independent examine¢s fees
Other
1.200
550
1,750
1,320
5,738
7,058
Other costs
Publicity and promotion
Miscellaneous
Depreciation
518
32
3.046
3.596
189
32
221
Total expenditure on charitable activities
265,802
275,247
8 Net income
Net income is stated after charging=
2024
2023
Depreciation of tangible fixed assets
3,046
-1&

Sudbury & South Suffolk Citizens Advice Limited
Notes to the Financial Statements
9 Independent examinerfs fees
Net income is stated after charging-
2024
2023
Fees payable to the independent examiner for independent
examination of the financial statements
1.200
1,320
10 Employee costs
The total staff costs and employee benefits for the year are analysed as follows..
2024
2023
Salaries and social security costs
Pension costs
199,176
5,713
204.889
205,897
5,178
211,075
The average headcount of employees during the year was 13 (2023: 14)
No employee received employee benefits of more than £60.000 during the year (2023.. nil)
11 Trustees, remuneration and expenses
No trustee received any remuneration during the year. The charity reimbursed trustees for
expenses during the year amounting to £nil (2023: £nil)
12 Debtors
2024
2023
Prepayments and accrued income
715
1,898
13 Creditors- amounts falling due after more than one year
2024
2023
Accruals and deferred income
61,528
29,418
3,569
32,987
Social security and other taxes
61,528
-16-

Sudbury & South Suffolk Citizens Advice Limited
Notes to the Financial Statements
14 Analysis of charitable funds
At 1st
April 2023
Nel
movement
in fur)ds
Transfer
between
funds
At31sl
March
2024
Unrestricted funds
General funds
276,389
{16,044}
135,4041
224,941
Rostricted funds
Suffolk County Council - LWAS
Suffolk CoLJnty Council IMF
Suffolk Community Foundation - Benefits Specialist
Suffolk Community Foundation - Surviving Winter
Suffolk Community Foundation - Ad￿￿ for over 65s
The Befriending Scheme- Cookery project
Rope Trust- Benefits Specialist
Citizens Advi¢e - EAP
Lottery Fund- IT Equipment
Lollery Fund- Community Development Project
Lottery Fund- Reaching Communities
Babergh District Council - Community Development Project
Babergh District Council - offi￿ chairs
Suffolk County Council - Laptop
Lottery Fund- Debt project
19,570>
9,570
(3.550)
3,550
10,000
110,0001
{3,907>
11.191)
322
3,907
1,191
13221
{4991
27,508
35.404
499
{27,508}
135,4041
Total funds
276.389
51.448
224,941
Incoming
resources
Resources
expended
Movement
in funds
Unrestricted funds
General funds
113,971
1130,0151
116,0441
Re$lricled funds
Suffolk County Council - LWAS
Suffolk County Coun¢il IMF
Suffolk Community Foundation - Benefrts Specialist
Suffolk Community Foundation - Surviving Winter
Suffolk Community Foundation - Advice for over 65s
The Befriending S¢heme- Cookery project
Rope Trust- Benefits Specialist
Citizens Advice - EAP
Lottery Fund- IT Equipment
Lottery Fund - Community Development Project
Lottery Fund- Reaching Communities
Babergh District Council - Community Development Project
Babergh District Council - offi￿ chairs
Suffolk County Coun¢il - Laptop
Lottery Fund- Debt project
26.040
1,000
2,000
3.849
1.177
1,226
4.587
262
10,000
12,372
126,0401
{1,0001
111,5701
{3,8491
11,1771
{1,2261
18,1371
{2621
19,5701
13,5501
10,000
112,3721
13,9071
112,8581
13,9071
11,191)
322
11.667
322
499
25,382
100,383
499
{28,0071
135,4041
153,3891
1135,7871
Total funds
214,354
265.802
51,448
-17-

Sudbury & South Suffolk Citizens Advice Limited
Notes to the Financial Statements
14 Analysis of charitable funds Icomparatlve5)
At 1st
April 2022
Nel
movement
in fur)ds
Transfer
between
funds
At31sl
March
2023
Unrestricted funds
General funds
268,406
17,109
{9,1261
276,389
Rostricted funds
Suffolk County Council
Babergh Dislrict Council
Citizens Advice
Suffolk Family Carers
Ganzoni Trust
Debt Lottery Fund
Community Lottery Fund
32.093
132,0931
1,879
{1.879}
{38,122)
11,2181
{41.219)
38,122
1,218
9.126
32.093
Total funds
300.499
24.110
276,389
Incoming
resources
Resources
expended
Movement
in funds
Unrestricted funds
General funds
145.779
1128.6701
17,109
Rostrictod funds
Suffolk County Council
Babergh Dislrict Council
Citizens Advice
12.080
8,333
112,0801
{8,3331
Suffolk Family Carers
Ganzoni Trust
Debt Lottery Fund
Communty Lottery Fund
8.974
1.000
25,074
49,897
105,358
110,8531
{1,0001
163,1961
151,1151
1146,5771
11,879)
{38,122)
11,2181
141.219)
Total funds
251.137
275.247
24.110
15 Related party transactions
There have been no related paty transactions in this or the prewous reporting year.
16 Employee benefits obllgatlons
The Bureau is a participating employer in The Pensions Trust's GrovAh Plan. which comprises Series 1 10 4. The plan is
funded and is not contracted out of the stste scheme. Series 1 10 3 constitute a mulli-employer pension plan, where the
assets are ccFmingled for investment purwses, and benefits are paid out of the plan's total assets. It is not possible in the
nomal course of events to identify on a reasonable and consistent basis the share of the underlying assets and liabilities
belonging to individual participating employers.
A full actuarial valuation for the scheme was carried out at 30 Seplember 2020. This valualion showed assets of £800.3m,
liabiltties of £831.9m and a deficit of £31.6m.
Employers participating in Series 1 and 2 of Growth Plan are being required to make additional contributions lo help lo
eliminate this deficit. The Bureau has never participated in these Series. Whilst unlikely, it cannot totally be ruled out that
such contributions may arise in the future in respect of the Bureau's past membership of Series 3 of the growth plan.
-1

Sudbury & South Suffolk Citizens Advice Limited
Notes to the Financial Statements
17 Tangible fixed assets
Plant and
machinery
Fixtures and
fittings
Computer
equipment
Totals
Cost
At 1 st April 2023
Additions
At 31st March 2024
8,982
371
322
693
13,068
11.860
24,928
22,421
12,182
34,603
8.982
Depreciation
At 1 st April 2023
Charge for the year
At 31st March 2024
8.982
371
80
451
13.068
2.965
16,033
22,421
3,045
25,466
8,982
Net book value
Al 31st March 2024
At 31st March 2023
242
8.895
9.137
18 Financial commitments
Total commitments under non-cancellable operating leases are as follows:
2024
2023
Amounts due wthin one year
Amounts due between one and five years
15.000
22.500
37,500
15,000
22,500
37,500
19 Contlngent Ilablllties
The Pensions Act 2011 retrospectively altered the definition of Series 3 of the Growth Plan so that it
became categorised as a 'defined benefrf arrangement. As such, it is anticipated that employers such as
the Bureau which participated in Series 3 will be liable to meet a share of the deficit on a buy-out basis if
they leave the Growth Plan.
The Bureau's estimated debt on withdrawal at 30th September 2023 is £2,509.
The Bureau has not provided for this liability in these financial statements since it has no demonstrable
commitment to withdraw from the Growih Plan. If immediate withdrawal from the Scheme were to be made,
then suffiGient cash reserves are held to settie the contingent liability, without impacting on day-to-day
operations.
20 Analysis of assets by fund type
2024
Restricted
funds
Unreslricted
funds
Total funds
Fixed assets
Debtors
Cash at bank and in hand
Creditors.. amounts falling due within one year
Net assets
9,137
9.137
715
276,617
61,528
224 941
715
52.984
53,699
223,633
7,829
224 941
-19-

Sudbury & South Suffolk Citizens Advice Limited
Notes to the Financial Statements
20 Analysis of assets by fund type - continued
2023
Reslricted
funds
Unrestricted
funds
Total funds
Fixed assets
Debtors
Cash at bank and in hand
Creditors.. amounts falling due within one year
Net assets
1,898
289,771
(15,280)
276 389
1,898
307,478
(32,987)
276 389
17,707
(17,707)
21 Transfer between funds
A funder can specify the activities for which a donation or grant can be used. In these instances, the funds
received are restricted funds. Where funds are received for a specific project and costs of that project
exceed funding received the deficit is made up by a transfer from unrestricted reserves to restricled
reserves.
-20-