2021-03-31-accounts

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

Annual Report and Audited Financial Statements

Year-end 31[st] March 2021

Warwickshire Vision Support is the operating name of Warwickshire Association for the Blind A company limited by guarantee. Registered in England and Wales No 6511954. Charity Registration No 1123220

Vision ........................................................................................................................................................... 5 Mission Statement .................................................................................................................................. 5 What we do ............................................................................................................................................... 5 Legal and Administrative Information ............................................................................................. 6 Officers of the Association ................................................................................................................... 7 Report of the Directors/Trustees ....................................................................................................... 8 Structure, Governance and Management .................................................................................. 8 Selection of Directors/Trustees, Induction and Training ...................................................... 8 Key Management Remuneration .................................................................................................. 9 Risk Management ............................................................................................................................... 9 Principle Risks and Uncertainties .................................................................................................. 9 Fundraising Regulator Statement of Compliance .................................................................12 Public Benefit .....................................................................................................................................12 Directors/Trustees Responsibilities in Relation to the Financial Statements ..............13 Objectives and Activities ................................................................................................................13 Financial Review ................................................................................................................................14 Investment Policy..............................................................................................................................14 Reserves Policy ..................................................................................................................................14 Statement from the Chair, Board of Trustees .............................................................................16 Chief Executive’s Report .....................................................................................................................17 Strategy Refresh ................................................................................................................................17 Strategic Services Review Workstream ................................................................................17 Staffing Review Workstream ....................................................................................................18 Relocation Review Workstream ..............................................................................................18 Marketing and Communications Workstream ..................................................................18 Valuing Volunteers Review Workstream .............................................................................19 Partnerships/Relationships Review Workstream ..............................................................19 Reaching New People Review .................................................................................................19 Preparing for Tender Review Workstream ..........................................................................20

Annual Report and Financial Statements for the Year Ended 31 March 2021 2

Efficiencies Review Workstream .............................................................................................20 Fundraising Review Workstream ............................................................................................20 Sight Loss in Warwickshire ............................................................................................................21 Covid 19 Response ...........................................................................................................................23 Rehabilitation Service ......................................................................................................................23 Vision Support Centres ...................................................................................................................24 Clubs ......................................................................................................................................................24 Home Visitors/Telephone Befriending .....................................................................................24 IT4U........................................................................................................................................................24 Eye Clinic Advice Desks ..................................................................................................................25 Supersaver Service ...........................................................................................................................25 Communications ...............................................................................................................................25 Our Volunteers ..................................................................................................................................26 Disclosure of information to the auditors ....................................................................................27 Independent Auditors’ Report to the Directors/Trustees of Warwickshire Association for the Blind .............................................................................................................................................28 Statement of Financial Activities......................................................................................................33 Income: .................................................................................................................................................33 Expenditure: ........................................................................................................................................34 Balance Sheet .....................................................................................................................................36 Notes to the Financial Statements ..................................................................................................38 1. Accounting policies .....................................................................................................................38 2. WCC payment for registration and rehabilitation services ...........................................41 3. Sources of other grants .............................................................................................................41 4. Legacies & Donations ................................................................................................................41 5. Income from investments .........................................................................................................42 6. Other Income ................................................................................................................................42 7. Wages and salaries ......................................................................................................................42 8. Directors/Trustees expenses reimbursed ............................................................................43 9. Net income/expenditure ...........................................................................................................43 10. Total resources expended ......................................................................................................44

Annual Report and Financial Statements for the Year Ended 31 March 2021

Allocation of overhead costs .................................................................................................47 12. Governance costs ......................................................................................................................47 13. Tangible fixed assets ................................................................................................................48 14. Investments .................................................................................................................................49 15. Stock ...............................................................................................................................................49 16. Debtors ..........................................................................................................................................50 17. Cash at bank and in hand .......................................................................................................50 18. Creditors: amounts falling due within one year .............................................................51 19. Leasing commitments ..............................................................................................................51 20. Reserves ........................................................................................................................................52 21. Analysis of assets between funds ........................................................................................54 22. Reconciliation of net income / (expenditure) to net cash flow from operating activities ...............................................................................................................................................55 23. Pension scheme .........................................................................................................................55 24. Related Party Transactions .....................................................................................................56 25. Controlling interest ...................................................................................................................56

Annual Report and Financial Statements for the Year Ended 31 March 2021

Vision

A world where sight loss is not a barrier to life.

Mission Statement

To improve the quality of life of visually impaired people in Warwickshire by:

Helping people come to terms with visual loss
Developing accessible advice, information and support services, which enable visually impaired people to have more choice, greater independence and healthier lifestyles.

What we do

For 110 years, Warwickshire Vision Support has aimed to improve the quality of life of visually impaired people by helping them come to terms with visual loss. As a local charity for local people, we have developed accessible advice, information and support services which promote more choice, greater independence and healthier lifestyles.

This includes:

Teaching new skills to improve mobility in the community and safety in the home through our Rehabilitation Service
Providing access to advice, information and guidance through our Vision Support Centres
Giving information and support to people at the point of diagnosis through our Eye Clinic Advice Desks
Reducing isolation through Home Visiting and Telephone Befriending services
Promoting social networks through our 14 social clubs
Promoting social inclusion and empowerment through IT Training and Advocacy

In June 2020, the volunteers of Warwickshire Vision Support received the Queen's Award for Voluntary Service - the Charity equivalent of an MBE.

Annual Report and Financial Statements for the Year Ended 31 March 2021

Legal and Administrative Information

Operating Name	Warwickshire Vision Support
Registered Name	Warwickshire Association for the Blind
Charity Reg No:	1123220
Governing instrument	The Association is a Company Limited by Guarantee. Registered in England & Wales No. 6511954. The Memorandum of Association and the Articles of Association comply with The Companies Act 2006. The Company was formed on 1 April 2008
Directors/Trustees	The Board of Directors/Trustees is listed on page 7
Registered office	5 Charles Court Budbrooke Road Warwick Warwickshire CV34 5LZ
Bankers	Lloyds Bank Warwick Branch 12 Swan Street Warwick CV34 4BJ
Auditors	Dafferns LLP One Eastwood Harry Weston Road Binley Business Park Coventry CV3 2UB
Investment Managers	Barclays Wealth & Investment Management One Snowhill, Snow Hill Queensway, Birmingham B4 6GN Quilter Cheviot Investment Management Two Snow Hill, Snow Hill Queensway, Birmingham B4 6GA

Annual Report and Financial Statements for the Year Ended 31 March 2021

Officers of the Association

Dame Judi Dench

Patron Dame Judi Dench Chair Liz Thiebe Vice Chairman Richard Orme Treasurer Keith Eales ACMA CGMA Trustee /Company Secretary Heather Fairbairn Trustee David Adams Trustee Stacey Fennell Trustee Amer Herian Trustee Janet Hurrell Trustee Martyn Parker Trustee Melanie Pritchard Trustee (co-opted July 2021) Susan Ayres Trustee (co-opted July 2021) Kamal Dairo Trustee (co-opted July 2021) Hassan Ejaz Trustee (co-opted July 2021) Rosemary Robinson

Retiring Trustees/Directors/Vice President

Alan Last (Resigned September 2020) Christine Ramble (Retired November 2020) Rosemary Went (Retired November 2020) Sheila Venville (January 2021) Mark Rogers (Resigned April 2021)

Judy Murdoch, Vice President (Retired January 2021)

Annual Report and Financial Statements for the Year Ended 31 March 2021

Report of the Directors/Trustees

The Directors/Trustees present their annual report and the audited financial statements for the year ended 31 March 2021. The Directors/Trustees have adopted the provisions of the Statement of Recommended Practice (SORP) “Accounting and Reporting by Charities” (FRS102) in preparing the Annual Report and Financial Statements of the Charity.

The financial statements have been prepared in accordance with the accounting policies set out in notes to the accounts and comply with the charity’s governing document, the charities Act 2011 and Accounting and Reporting by charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland published in October 2019.

The Charity was established in 1911. It is an incorporated association being a Company Limited by Guarantee governed by its Memorandum of Association and Articles of Association. The object of the Association is to promote the welfare of blind and partially sighted people resident in Warwickshire and Coventry by the provision of good quality services, in collaboration with other voluntary and statutory organisations.

On 1 November 2014 the Association changed its operating name to Warwickshire Vision Support. In all instances the name Warwickshire Vision Support refers to the registered name Warwickshire Association for the Blind.

Structure, Governance and Management

The Association is managed by a Board of Directors/Trustees. They are bound by the Memorandum and Articles of Association, which comply with The Companies Act 2006. They are also bound by Charity Commission legislation.

Each year one third of the Directors/Trustees retire by rotation and seek re-election. The Directors/Trustees meet at least quarterly to receive and action management accounts. Additional meetings are scheduled throughout the year to address specific issues and training. The work of the Directors/Trustees is organised into four subcommittees which are responsible for producing reports and recommendations to the Board.

Under the Articles of Association, the Directors/Trustees are permitted to appoint a Chief Executive Officer who has day-to-day responsibility for the management of staff and the running of the Association. The current C.E.O. is Phil Arkell.

Selection of Directors/Trustees, Induction and Training

Directors/Trustees are required to have a professional or commercial background with a knowledge of business management, and one or more specialties such as

Annual Report and Financial Statements for the Year Ended 31 March 2021

legal, HR, financial, publicity, fundraising and administration. We also seek people who have experience of living with sight loss or are professionals in eye care. Applicants are invited to an interview with our Selection Committee, as defined in the Articles of Association. After interview, the Selection Committee report to the Board, which may invite the Applicant to attend Board meetings on an ad-hoc basis with no right to vote. After attending a minimum of two meetings, the Board may co-opt the Applicant as a Director/Trustee. All Directors/Trustees are required to attend seminars and training to ensure that they are aware of changes in legislation.

Key Management Remuneration

The salary of the CEO is determined by the Chair of the Board of Trustees in consultation with the Human Resources Committee following an annual performance appraisal and an assessment of appropriate market rates for the position.

Risk Management

The Directors/Trustees acknowledge the requirement to continually review all areas of risk: financial, operational, regulatory, and strategic. To assist in this process, four subcommittees oversee the areas of Finance, HR, Profile and Fundraising and Business Development.

A risk register is in place and is updated regularly and at least annually. Where appropriate, systems and procedures have been established to mitigate the risks the Charity faces. The risk management process itself is periodically reviewed to ensure that it continues to meet the needs of the Charity. Risks are minimised by the implementation of internal controls with procedures for authorisation of all transactions and projects.

Principle Risks and Uncertainties

That future income will not match the growth plans of the Charity.

The charity has been working hard to reduce its financial reliance of the income of the contract with WCC for the Rehabilitation Service by developing new income streams and raising the profile of the charity to increase community fundraising and donations from local community groups.

Our contracted and charitable activities are designed to reach as many people as possible with the resources available. However, we know the number of people acquiring sight loss is expected to grow significantly in the coming years. This will increase demand for services. We are exploring ways of improving our efficiencies and maximising the amazing value that our volunteers give to us. One part of our new strategy is to enhance the volunteer support, and we have hired a full time volunteer coordinator.

Annual Report and Financial Statements for the Year Ended 31 March 2021

The Board of Trustees approved the appointment of a full-time Fundraising Officer in March 2021 to supplement the work of the part time fundraiser. This will increase income generating potential to match the proposed increase in expenditure.

Where possible, we will seek NHS funding to support our hospital-based activities thereby reducing the burden on our fundraising target.

The Charity fails to comply with statutory and quality requirements and is unable to continue service provision.

We take the health and safety, privacy and well-being of our service users, volunteers and staff very seriously. This is evident from our policies and procedures.

We did not meet our objective in 2020/21 to reach ISO 9001 accreditation and we have rolled this objective to the next fiscal year. This quality management system is an essential tool in ensuring that processes and procedures are consistent across the organisation and compliant with the regulatory environment.

The Board of Trustees monitors quality indicators each month in the CEOs report. Staff receive regular 1:1 support whilst personal professional development is proactively encouraged.

The charity regularly reviews policies and procedures to ensure they meet the exacting standards our service users and commissioner require.

Other risks.

Key Risks	Mitigation
Recruitment and retention of key employees	• Staff benefits are reviewed annually. • Investment in staff training • Succession Planning
Health and Safety	• Policies are in place in accordance with the legal environment. • Training of staff • Reporting of incidents
Safeguarding – potential harm to service user	• Policies and procedures in place • Training for staff and volunteers
Governance – failure to ensure effective leadership and oversight	• The Board has undertaken a skills audit from which a plan is developed to recruit trustees with different skills and experience. • Use of Charity Commission guidance and literature in Trustee induction and daily practice to ensure

Annual Report and Financial Statements for the Year Ended 31 March 2021

	each person fully understands their roles and responsibilities • Appropriate training for Trustees provided
Reputational damage – failing to deliver a contractual obligation	• Targets are regularly reviewed to ensure the charity is meeting them. • Regular interaction with commissioners and grant managers to ensure free flow of information and a common understanding of what is expected
Expenditure exceeding income	• Realistic budgets are set based upon previous expenditure and scope of activity. • Management accounts produced monthly for scrutiny by the Finance Committee. • Forecasts reviewed regularly
Cash flow	• Cash flow projections in place based upon expected income and expenditure based on historic data and predicted future requirements
Data breach/loss	• IT support and security is outsourced to an expert provider (C4Secure) • Staff training in GDPR • Migration to Microsoft 365 to reduce reliance upon our own server
Legal compliance	• Ongoing training of management team • Legal and professional advice sought as necessary. • HR support provided by external agency

Risks specific to the Covid 19 Pandemic.

The table below highlights risk, and the mitigation measures we have taken:

Risk	Mitigation
The charity will be unable to deliver its traditional services for a prolonged period during lockdown	The team has developed a range of virtual support services, telephone befriending services and welfare checks to ensure that WVS can continue to deliver a service to its beneficiaries. The Rehabilitation Service will work closely with the Commissioner to ensure service delivery meets expectations.

Annual Report and Financial Statements for the Year Ended 31 March 2021

Fundraising income will drop as community fundraising and trusts, and foundations focus on Covid 19 specific issues	Donors will be contacted to seek permission to direct funds towards our Covid 19 effort. Applications for Covid 19 support will be submitted to Trusts for consideration. A budgetary review will be undertaken to reduce expenditure where possible. The receipt of large legacy gifts during the year will help the charity weather any drop in income in the short term.
The need for long term home working will interfere with the smooth running of the charity	The transition to Charitylog and the installation of the new VOIP phone system has made the transition to home working relatively seamless. Home working will be the model for the future reducing office space expenses. Business continuity plan to guide us to ensure the smooth delivery of services
Staff sickness impacts on service delivery	With a small team our activities are susceptible to high levels of sickness. Office closure and appropriate social distancing can help mitigate the likelihood of many team members falling sick at any one time

Fundraising Regulator Statement of Compliance

Warwickshire Vision Support does not contract to a third party to undertake any fundraising on its behalf. The charity does employ a Fundraising Officer who initiates campaigns and supports WVS volunteers in fundraising activities. We have received no fundraising complaints during the year.

The charity only makes fundraising approaches to members and volunteers who have given explicit consent to receive such campaign documentation under GDPR guidelines. The charity limits any fundraising approaches to members to one or two approaches in any twelve months period.

Where an individual is considered vulnerable, extra care is taken to ensure that the person making the donation is fully aware of their decision and, if appropriate, a personal representative (family member) is involved in the process.

Public Benefit

We have referred to the Charity Commission’s general guidance on public benefit when reviewing our aims and objectives and in planning our future activities. Warwickshire Vision Support aims to improve the quality of life for visually impaired

Annual Report and Financial Statements for the Year Ended 31 March 2021

people living in the area, by providing services including Advice Desks, Clubs and Vision Support Centres where visually impaired people can meet and get the support that they require and also by working in collaboration with other voluntary and statutory organisations.

Directors/Trustees Responsibilities in Relation to the Financial Statements

The Directors/Trustees are responsible for preparing their report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards.

Company law requires the Directors/Trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charitable company and of incoming resources and application of resources, including the income and expenditure, of the charitable company for the year. In preparing these financial statements, the Directors/Trustees are required to:

Select suitable accounting policies and then apply them consistently.
Observe the methods and principles in the Charities SORP 2019
Make judgements and estimates that are reasonable and prudent.
State whether applicable U.K. Accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements.
Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in operation.

The Directors/Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006.

They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Objectives and Activities

Warwickshire Vision Support provides registration and rehabilitation services to people with a visual impairment in Warwickshire. These activities are funded and provided under a service level agreement with Warwickshire County Council. In addition, the Association provides a range of charitable support services aimed at combating isolation and improving the quality of life for visually impaired people living in Warwickshire.

Annual Report and Financial Statements for the Year Ended 31 March 2021

Financial Review

This year, the charity generated a significant surplus of £1,199,611 with further disbursements during the year of £945,179 in the form of legacy gifts that started in 2020 from a grateful service user.

The Board of Trustees decided that these payments should be divided with a proportion invested in our portfolio for the long-term financial health of the charity whilst the balance will be invested in the purchase of a property to house the charity and to develop services in line with the strategy.

The Board is satisfied that the provisions put in place over the last few years are now delivering both a sustainable budget and realistic fundraising targets which are fundamental to the long-term financial health of the charity.

Investment Policy

The Board of Trustees takes the responsibility of managing charity funds very seriously. In order to reduce risk, the Board has invested its funds into two separate investment portfolios specific to the charity sector. The strategy behind the investments is to achieve both capital growth and income from dividends of at least 3%.

The purchase of new premises for its office in the next financial year is also considered a further diversification of investments.

Reserves Policy

Unrestricted reserves which include designated reserves are funds which are set aside to safeguard the financial and operational wellbeing of the charity in the event of an unforeseen and sudden loss of income. The reserve can be spent on anything which advances the objectives of the charity.

Trustees review the reserves each year to ensure they are at a level that is appropriate based on changing economic, environmental and other risk considerations.

Trustees also consider what additional level of reserve is required to provide for exceptional or one-off expense items that might arise. This would include such things as urgent building repairs that are not covered by normal preventative maintenance work.

At 31 March 2021 the total level of unrestricted reserves was £2,518,285 (2020: £1,360,000).

Trustees will continue to review this throughout the year to establish:

the funding requirements for improvements at new premises
the effects on liquidity from the loss of donation income and other impacts of

Annual Report and Financial Statements for the Year Ended 31 March 2021

the pandemic.

funding set aside for projects yet to be identified for implementation during the year.
the outputs from a more general review of risk in the charity risk register

Restricted reserves are those surplus funds carried forward from income received with a restricted purpose after deducting expenditure in the delivery of activities in line with the donor’s specifications. At the 31 March 2021 the total restricted reserve was £93,419 (2020: £52,093)

Annual Report and Financial Statements for the Year Ended 31 March 2021

Statement from the Chair, Board of Trustees

The gift of possibilities: A look ahead

As I sit down to write this introduction for our 2020-21 annual report, my mind returns to what we were planning at the beginning of our fiscal year. We, like many other charities were expecting a shorter pandemic and a faster progression back to a more normal life. Although many of our plans were put on hold, our planning and support for our community did not stop. As you will read in this report, our volunteers and staff have found remarkable ways to connect with our community in service to those with sight loss.

This year, we also focused our time with a strategy refresh. The large legacy gift received in 2020, created the opportunity for us to review what we do, where we are located and roles for volunteers and staff. We have established how we will utilise the funds to benefit more people in new ways by asking those with sight loss what they need. You will read about our implementation workstreams that come from this refreshed strategy. Our volunteer trustees, advisors and staff, including many with visual impairment, developed the workstream plans. We are excited about the outputs of this work, and we are tracking some early signs of successful implementation.

Many thanks to our volunteers, staff, advisors, and fellow volunteer trustees. A special thank you to trustees who have rotated off the board, Rosemary Went, Alan Last and Mark Rogers. And a special recognition to the contribution from Trustee Sheila Venville. And finally a farewell and thanks to Judy Murdock who has served the sight loss community of Warwickshire with energy and expertise in the roles of Vice President and Chair of the Trustee.

A look ahead for me is a bright one. We are looking forward to new volunteers and staff joining the charity and four new trustees joining our board, expanding our diversity and expertise.

Liz Thiebe, Chair

Annual Report and Financial Statements for the Year Ended 31 March 2021

Chief Executive’s Report

I am proud to say that in a year of adversity, Warwickshire Vision Support stepped up to the plate to deliver a range of new innovative services to combat the practical challenges and isolation of the pandemic.

We replaced our face-to-face services with telephone befriending, welfare calls and virtual support groups and IT training delivered both by phone and through Zoom. Meanwhile, our rehabilitation team has continued to deliver advice and support as required and made home visits when guidance permitted.

This success, so aptly represented by the Queen’s Award for Voluntary Service was, in large part, due to our exceptional volunteers who continue to make a positive difference to the lives of people living with sight loss in Warwickshire.

Strategy Refresh

Thanks to a substantial legacy gift, both this year and last year, we launched a strategy refresh. This game-changing sum of approximately £2 million means that for the first time in many years, we have the resources to invest in our services.

The overriding outcome of the review is the principle of providing a seamless, holistic service to people living with sight loss from the point of diagnosis, through visual impairment rehabilitation to long term social support.

The outcomes of the review are divided into 8 different workstreams – each contributing to how we can improve our services to people living with sight loss in Warwickshire.

Strategic Services Review Workstream

One of the first workstreams established considered what services we currently delivered, what service gaps could we identify and which of these gaps could/should we fill.

The following service developments were agreed:

Existing services would continue and would be enhanced to reflect feedback from our service users.
We will expand the Vision Support Centres to include 7 additional monthly support centres in Alcester, Atherstone, Bedworth, Coleshill, Kenilworth, Shipston-on-Stour and Southam. At the same time, we will improve our offer at the support centres and offer a greater variety of activities and services throughout the year.
The Telephone Befriending service will be integrated into the Home Visiting service providing a choice of service delivery to both recipients and volunteers.

Annual Report and Financial Statements for the Year Ended 31 March 2021

To expand the eye clinic advice desks to deliver the equivalent of 2 full days per week at Nuneaton (Camp Hill), Stratford and Warwick Hospitals where there has been only limited ECLO provision. We will continue to partner with the RNIB ECLO service at Rugby.
To expand the IT service through a more effective use of our amazing volunteers so that we can provide services both from our support centres and at home.
To provide access to computer terminals via our new premises to facilitate access to employment etc.

Staffing Review Workstream

To achieve the proposed service developments, it was essential to assess the staffing resources necessary for delivery.

A full review of staffing was undertaken resulting in the creation of 7 new positions across the charity ranging from Vision Support Officers for our face-to-face services, through to a Marketing and Communications Officer, an additional Fundraiser and a new Administration and Finance Manager

Relocation Review Workstream

For the last 12 years, the charity has been based in leased premises at Charles Court in Warwick. Although functional for administrative purposes, the premises were difficult for visually impaired people to access, and we struggled to raise our profile with such low footfall. Our objective is to have a hub, and spoke model, with a presence across the county.

The Board of Trustees approved the search for a new hub premises with the following criteria.

High footfall with a shop front that can promote our services to the general public.
Within easy access of local buses and car parks
Sufficient space to be able to deliver services.
A property that will serve as a long-term investment to sustain the financial health of the charity.

It is anticipated that a property which can fulfil these criteria will be purchased during 2021.

Marketing and Communications Workstream

Developing our public profile is fundamental to the success of WVS. People living with sight loss and their families need to know about our services and we need to secure funding support from the local community.

Our goal is that Warwickshire Vision Support is recognised as the primary sight loss charity in Warwickshire.

Annual Report and Financial Statements for the Year Ended 31 March 2021

To achieve this goal, we employed a full time Marketing and Communications Officer – someone with the skills to develop our social media profile, update our branding and to bring cohesion to our internal and external communications.

Valuing Volunteers Review Workstream

Our volunteers represent our single greatest asset. We have invested in volunteering over the last few years with impressive results. However, it is essential that we continue to build and develop our volunteer offer, so volunteers feel valued and wish to remain with the charity.

It has been agreed to make the following changes:

To upgrade our induction, training and support for volunteers
To improve our communications and reporting structures with volunteers
To define more varied and challenging volunteer roles to improve levels of personal satisfaction.
To agree a branding strategy for our volunteers so that we all have a sense of identity.
To run recognition events for our volunteers and creating a greater sense of community
To fund a full time volunteer coordinator

Partnerships/Relationships Review Workstream

Warwickshire Vision Support does not operate in a vacuum. It is essential that, if we are to provide quality seamless services to our service users, we must develop mutually beneficial relationships with other organisations.

The following has been agreed:

To map all relevant local and national organisations with whom we could partner to achieve our strategic goal of providing seamless services to people living with sight loss in Warwickshire.
To identify what each party could benefit from any such partnership and establish how such a partnership would benefit our service users.
To approach these organisations to explore more possibilities for working together.

Reaching New People Review

We are very proud to work with 3,200 people across Warwickshire, but we know there are about 20,000 people living with permanent and uncorrectable sight loss in Warwickshire. It is important that we reach out to these other people.

To this end, we have developed strategies to reach the following groups:

BAME communities across the county through interaction with faith-based and community-based organisations

Annual Report and Financial Statements for the Year Ended 31 March 2021

The rurally isolated groups through the expansion of our support centres, home visiting and telephone befriending services
Developing new services like our walking group newly established in Warwick.
Exploring how we can improve our offer to working age and younger visually impaired people.

Preparing for Tender Review Workstream

Retaining the contract for the provision of visual impairment rehabilitation and registration services is important to WVS. This service represents a fundamental link between our work in the hospitals and our support in the community. It enables us to provide a seamless service for people living with sight loss in Warwickshire.

This holistic approach also offers great value to the local authority. Rather than purchasing a standalone service, that works in relative isolation, they, and more importantly, our clients benefit from the raft of charitable services that are integrated into individual support packages.

As the contract comes up for renewal in the coming year, it is important to us that our approach, and this amazing added value, is understood and fully appreciated by all our stakeholders.

Efficiencies Review Workstream

Of course, we can always improve our response times and our own internal efficiency. We will be examining all aspects of our operations to see how we can improve performance, reduce waste and ensure that we remain customer focussed.

Fundraising Review Workstream

In order to fund the new strategy, it is important that we boost our income.

Therefore, we are expanding our income streams to maximise income that we can generate from individual giving campaigns, corporate donors, community fundraising and legacy gifts. To achieve this, the Board of Trustees approved the appointment of an additional fundraising officer.

Annual Report and Financial Statements for the Year Ended 31 March 2021

Sight Loss in Warwickshire

For many people, sight loss is acquired late in life. The number of people registered blind or partially sighted in Warwickshire over 65 years old dropped from 72% to 69% over the last 12 months. This swing in the numbers does not represent a fundamental change in the demographics of sight loss but are more likely a result of the pandemic and our ability to cleanse the register after contacting all 3,200 people on our database.

At Warwickshire Vision Support, we believe that early intervention visual impairment rehabilitation can have a major positive impact on the quality of life of the individual. We endeavour to support the person from the point of diagnosis, through rehabilitation to long term social and emotional support.

However, it is estimated that there are 20,610 people living with permanent and uncorrectable sight loss in Warwickshire (RNIB Sight Loss Data Tool 2020). This is 17,000 more people that are currently known to us. These are people who do not qualify to be registered as blind or partially sighted but have daily practical difficulties with their vision - perhaps not being able to drive or are struggling to read regular sized print.

With the resources we have available, our aim is to help as many of these people as possible to come to terms with their vision loss.

Causes of sight loss in Warwickshire

----- Start of picture text -----
Macular Degeneration
7%
17% Glaucoma
5%
Diabetic Retinopathy
4%
Cataracts
14%
53%
Refractive Error
Other
----- End of picture text -----

Annual Report and Financial Statements for the Year Ended 31 March 2021

Number of people living with sight loss by area

----- Start of picture text -----
410 Mid Warwickshire
491
North Warwickshire
Nuneaton & Bedworth
387 206
Rugby
South Warwickshire
605
----- End of picture text -----

Number of people living with sight loss by age

----- Start of picture text -----
76+ 1166
65-75 285
40-64 397
20-39 134
17-19 20
5-16 90
0-4 7
0 200 400 600 800 1000 1200 1400
----- End of picture text -----

Annual Report and Financial Statements for the Year Ended 31 March 2021

Covid 19 Response

We are very pleased to report that we responded quickly and effectively to the pandemic. Within weeks, we were able to triage the 3,200 people on our database to ensure that each person had access to practical and emotional support.

Although our office has closed intermittently over the last 12 months, we have endeavoured to ensure that the service provided is uninterrupted. To this end, we have now moved across to a long-term community-based and home working model for our team so that we have maximum flexibility for the future.

We particularly want to thank our volunteers who made a supreme effort to support us during the last year.

Rehabilitation Service

This year the Rehabilitation Team received 773 referrals including 223 people newly registered as sight impaired (partially sighted) or severely sight impaired (blind).

This is 122 fewer referrals than the previous year – this is a direct result of the closure of hospital eye clinics. Despite this, 223 people were registered during the period, 18 more than the previous year.

For large parts of the year, we were unable to deliver face-to-face services except in the most urgent of cases. Whilst allocation of a rehabilitation officer and the following telephone contact/assessment were met within 7 working days, home visits were postponed pending public health guidance. We are doing all that we can to offer home visits to those people as soon as possible. To this end, we have increased direct rehabilitation hours by one day per week.

In place of home visits, the team included supporting people over the telephone and by providing printed materials and equipment. This has since been enhanced by our new ‘Spotlight’ sessions comprising three, one-hour sessions over a fixed period. We seek to bring together a small group of people, each newly diagnosed with sight loss, to provide information, advice and guidance on a range of subjects ranging from the information about sight conditions, local services and support and useful equipment.

The sessions are currently hosted by a teleconferencing service to maximise accessibility. In the future we may look to using Zoom or other video conferencing services, but it is important that the digital divide does not impact on access to our services.

We are also pleased to say that we are sponsoring one team member to attend the 2-year Visual Impairment Rehabilitation course at Birmingham City University. This will help us to improve our capacity and resilience going forwards and is a demonstration of our commitment to staff development.

Annual Report and Financial Statements for the Year Ended 31 March 2021

Vision Support Centres

Although we have been unable to deliver face to face support centre sessions during the year, we quickly developed virtual telephone groups to replace the weekly sessions. We delivered 224 sessions with 59 regular participants. These sessions were designed to share information and to enable individuals to maintain contact with friends from the centres.

To supplement these sessions, we launched the video support group for those people who have access to the Internet. We delivered 22 sessions to 33 regular participants. Speakers were invited to make presentations to the group often followed by a lively Q & A session. We plan to continue these sessions to supplement our range of services.

Looking forward, thanks to a grant from the Big Lottery Community Fund, we have funding to expand our support centre network. In addition to the four weekly sessions at Leamington, Nuneaton, Rugby and Stratford, we are launching monthly sessions in Alcester, Atherstone, Bedworth, Coleshill, Kenilworth, Shipston-on-Stour and Southam. By expanding the support centres, we plan to reach those people living in more rural and isolated communities.

Clubs

The suspension of our clubs was undoubtedly a disappointment to both members and volunteers. Throughout the year, our club volunteers have maintained contact with their members to ensure that each person remains connected and informed about the status of the club and our plans for the future.

Home Visitors/Telephone Befriending

The telephone befriending service has been our flagship service during the pandemic. 124 of our volunteers have delivered 4,250 hours of telephone support comprising 11,000 calls to 331 people. Each call lasts on average 20 minutes.

Telephone befriending has enabled us to maintain contact, provide support and helped ensure that anyone who needs help receives it quickly and efficiently. More than 220 welfare and safeguarding issues have been managed.

We plan to continue the telephone befriending service after the pandemic by joining it with the home visitor service. In this way, recipients can choose how they received their support, and our volunteers can choose how to deliver it. We hope that this will create more volunteer opportunities for our visually impaired volunteers as well as those people who want to help but are unable to leave their home.

IT4U

This year we provided remote support to 117 individuals with IT training, demonstration equipment, advice and guidance and/or troubleshooting. Issues

Annual Report and Financial Statements for the Year Ended 31 March 2021

ranged from problems with broadband providers through laptop configuration and software glitches to accessing podcasts and using Zoom.

WVS also participated in a scheme to distribute and provide learning support for 15 Amazon Fire Tablets and 20 Amazon Echo Dot devices to our clients. Feedback on use of the devices was then fed back to the donors to help improve future product design.

Time has also been used to develop large print, easy to use, guides for a number of devices and we have updated the website to include information about various devices and specialist APPS.

Towards the end of the year, we launched our IT video support forum. These regular sessions invited speakers to present and demonstrate equipment and software, providing an opportunity for experience sharing and an interactive Q&A session.

Eye Clinic Advice Desks

With the hospitals going into lockdown, our advice desk services have been suspended for more than 12 months. We maintain regular contact with the clinics and continue to receive referrals from the eye clinic team to provide information, advice and guidance.

We are now looking to secure access to the eye clinics so that we can re-establish our presence.

Supersaver Service

The Supersaver service has supported 85 people this year. Support ranges from helping with applications for Blue Badges and switching utilities to grants for equipment.

WVS made applications for grants on behalf of 6 individuals for pieces of equipment that would have an impactful benefit on the quality of life. This resulted in the purchase of cooker, two microwave ovens, an iPad, a CCTV reader and some general computer equipment.

The proposed changes to the TV licence also brought a deluge of enquiries as people were concerned as to whether they were still eligible for a discount under the new rules.

Communications

The magazine is now circulated to about 2000 people per edition. This includes large print, audio and digital (word of pdf versions). Over the last year, we have worked hard to ensure the magazine reflects the readership. We have many more peoplecentred articles making the magazine more receptive to reader demand and hopefully more engaging and interactive.

Annual Report and Financial Statements for the Year Ended 31 March 2021

We have developed our digital presence as this is one of the most effective ways of connecting with members of the public. We have increased the number of people who ‘like’ us on Facebook by 35%. This is very positive since Facebook is currently where we see the most engagement with stakeholders. One post was viewed 7,000 times – something of a record for WVS.

Our website has also experienced much heavier traffic this year. Visits doubled from 5,826 to 11,112 with a 78% increase in new visitors to the site. A sign that more people are hearing about WVS and engaging with us.

As part of our communications strategy, we have standardised emails going out to our volunteers and service users. The average open rate for our email communications is 63% - this compares very favourably with an industry standard of just 25%.

Our Volunteers

In June 2020 WVS Volunteers received the Queen’s Award for Voluntary Service in recognition of the remarkable contribution to people living with sight loss in Warwickshire. The delayed presentation ceremony will occur in the autumn of 2021.

During the year, we recruited 129 new volunteers with the total number standing at 271 volunteers. Ages range from 21 to 102 years old! 74 volunteers recruited during the pandemic are still volunteering for us – the remainder returning to work as furlough was lifted.

We want to say thank you to every volunteer who has supported our activities this year and in the preceding years. The difference you make is incredible.

Phil Arkell CEO

Annual Report and Financial Statements for the Year Ended 31 March 2021

Disclosure of information to the auditors

We, the directors of the company who held office at the date of the approval of these Financial Statements as set out above each confirms, so far as we are aware, that:

There is no relevant audit information of which the company’s auditors are unaware; and
We have taken all the steps that we ought to have taken as directors in order to make ourselves aware of any relevant audit information and to establish that the company’s auditors are aware of that information.

The report of the directors has been prepared taking advantage of the small companies’ exemption of section 415A of the Companies Act 2006.

On behalf of the board

Signed:

Liz Thiebe, Chair

Date: 30[th] July 2021

Annual Report and Financial Statements for the Year Ended 31 March 2021

Independent Auditors’ Report to the Directors/Trustees of Warwickshire Association for the Blind

Opinion

We have audited the financial statements of Warwickshire Association for the Blind (the ‘charitable company’) for the year ended 31 March 2021 which comprise the Statement of Financial Activities, the Balance sheet, Statement of Cashflows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

give a true and fair view of the state of the charitable company’s affairs as at 31 March 2021, and of its incoming resources and application of resources, including its income and expenditure, for the year then ended;
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Annual Report and Financial Statements for the Year Ended 31 March 2021

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the report of the directors/trustees’, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements, or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

the information given in the trustees’ report (incorporating the directors’ report) for the financial year for which the financial statements are prepared is consistent with the financial statements; and
the directors’ report has been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception.

In the light of our knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Annual Report and Financial Statements for the Year Ended 31 March 2021

adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or
the financial statements are not in agreement with the accounting records and returns; or
certain disclosures of directors’ remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit; or
the trustees were not entitled to prepare the financial statements in accordance with the small companies’ regime and take advantage of the small companies’ exemptions in preparing the directors’ report and from the requirement to prepare a strategic report.

Responsibilities of trustees

As explained more fully in the trustees’ responsibilities statement set out on page 11, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The specific procedures for this engagement and the extent to which these are capable of detecting irregularities, including fraud is detailed below:

Enquiry of management and those charged with governance around actual and potential litigation and claims;

Annual Report and Financial Statements for the Year Ended 31 March 2021

Reviewing minutes of meetings of those charged with governance;
Reviewing financial statement disclosures and testing to supporting documentation to assess compliance with applicable laws and regulations.
Performing audit work over the risk of management override of controls, including testing of journal entries and other adjustments for appropriateness, evaluating the business rationale of significant transactions outside the normal course of business and reviewing accounting estimates for bias.

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

As part of an audit in accordance with ISAs (UK), we exercise professional judgment and maintain professional scepticism throughout the audit. We also:

Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.
Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the charitable company’s internal control.
Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the trustees.
Conclude on the appropriateness of the trustees’ use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the charitable company’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our

Annual Report and Financial Statements for the Year Ended 31 March 2021

auditor’s report. However, future events or conditions may cause the charitable company to cease to continue as a going concern.

Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

Use of report

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Geoffrey Cox BA FCA (Senior Statutory Auditor)

For and on behalf of Dafferns LLP One Eastwood, Harry Weston Road Binley Business Park Coventry CV3 2UB

Date: 30 July 2021

Annual Report and Financial Statements for the Year Ended 31 March 2021

Statement of Financial Activities		Unrestricted funds	Restricted funds	Total 2021	Total 2020
Income:	Notes	£	£	£	£
Fundraising Strategy Activities:
Legacies	4	951,179	-	951,179	820,500
Donations	4	11,225	-	11,225	17,427
Grants	3	28,546	179,793	208,339	147,116
Community collections	6	163	-	163	4,459
Investment income	5	35,422	-	35,422	17,645
Charitable Activities:
WCC payment for registration and rehabilitation	2	194,186	-	194,186	194,185
services
Other income:
Contributions from club transport	6	94	-	94	568
Sundry Income	6	8,350	-	8,350	15,357
Income generated by clubs and branches	6,20	1,744	-	1,744	22,403
Total Income		1,230,909	179,793	1,410,702	1,239,660

Annual Report and Financial Statements for the Year Ended 31 March 2021

		Unrestricted	Restricted	Total	Total
		Funds	funds	2021	2020
	Notes	£	£	£	£
Expenditure:
Raising funds	11	21,549	-	21,549	19,088
Charitable Activities:
Registration and rehabilitation services	11	206,274	-	206,274	190,452
Social support, volunteer and club activities	11	72,518	138,467	210,985	222,837
Governance Costs	12	17,579	-	17,579	8,819
	10	317,920	138,467	456,387	441,196
Resources expended by clubs & branches:	20	1,265	-	1,265	24,401
Total Expenditure:		319,185	138,467	457,652	465,597

Annual Report and Financial Statements for the Year Ended 31 March 2021

Notes Net gain/(loss) on investments Net income/(expenditure) 14 9 Transfers between funds Net movement in funds Reconciliation of funds: At 1 April 2020 At 31 March 2021	Unrestricted Funds Restricted funds Total 2021 Total 2020 £ £ £ £ 246,561 1,158,285 - 41,326 246,561 1,199,611 (166,828) 607,235 - - - -
	1,158,285 41,326 1,199,611 607,235 1,360,000 52,093 1,412,093 804,858
	2,518,285 93,419 2,611,704 1,412,093

All incoming resources and resources expended derive from continuing activities

The statement of the financial activities includes all gains and losses recognised during the year

Annual Report and Financial Statements for the Year Ended 31 March 2021

Balance Sheet Notes Tangible assets 13 Investments 14 Current assets Stocks 15 Debtors & Prepayments 16 Cash at bank and in hand 17 Liabilities Creditors: amounts falling due within one year 18 Net current assets Net assets Funds of the Charity General funds 20 Designated funds 20 Total unrestricted funds Restricted funds 20 Total charity funds Registered No: 6511954	£ 2,347 28,429 733,829	As at 31 March 2021 £ 17,965 1,895,114	£ 2,363 31,825 246,615 280,803 (21,695)	As at 31 March 2020 £ 2,551 1,150,434 1,152,985 259,108 1,412,093 852,282 507,718 1,360,000 52,093 1,412,093
		1,913,079 698,625
	764,605 (65,980)

		2,611,704
		1,793,527 724,758
		2,518,285 93,419
		2,611,704

These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies’ regime. These financial statements were approved by the Board of Directors/Trustees and signed on its behalf on 30 July 2021.

Liz Thiebe (Chair) Keith Eales (Treasurer)

Annual Report and Financial Statements for the Year Ended 31 March 2021

Statement of Cashflows Note Cash flow from operating activities 22 Net cash flow from operating activities Cash flow from investing activities Payments to acquire tangible fixed assets Payments to acquire investments Receipts from sales of investments Net transfer on Barclays deposit account Interest received Dividends received Net cash flow from investing activities Net increase / (decrease) in cash and cash equivalents Cash and cash equivalents at start date 2020 Cash and cash equivalents at end date 2021 Cash and cash equivalents consists of: Cash at bank and in hand Short term deposits Cash and cash equivalents at end date 2021	2021 £000 965,524 965,524 (16,170) (498,820) 961 (260) 557 35,422	2020 £000 761,954 761,954 (3,024) (799,038) 1,248 (669) 1,380 17,645 (782,458) (20,504) 267,119 246,615 62,451 184,164 246,615
	(478,310)
	487,214 246,615 733,829 207,430 526,399 733,829

Annual Report and Financial Statements for the Year Ended 31 March 2021

Notes to the Financial Statements

1. Accounting policies

General information and basis of preparation

Warwickshire Association for the Blind is an incorporated charity in England and Wales. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The address of the registered office is given in the charity information on page 6 of these financial statements. The nature of the charity’s operations and principal activities are to promote the welfare of the blind and partially sighted residents in Coventry and Warwickshire by the provision of good quality services in collaboration with other voluntary and statutory organisations.

The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019, the Financial Reporting Standard applicable in the United Kingdom & Republic of Ireland (FRS 102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Practice.

The financial statements are prepared on a going concern basis under the historical cost convention, modified to include certain items at fair value. The financial statements are represented in sterling which is the functional currency of the charity and rounded to the nearest £1.

The significant accounting policies applied in the preparation of these financial statements are set out below. The policies have been consistently applied to all years presented unless otherwise stated.

Income

All incoming resources are included in the Statement of Financial Activities (SoFA) when the charity is legally entitled to the income after any performance conditions have been met, the amount can be measured reliably and it is probable that the income will be received.

Voluntary income, including donations and legacies, are recognised where there is entitlement, probable receipt and the amount can be measured with sufficient reliability.

Investment income is recognised on a receivable basis.

Income from charitable activities includes grant funding subject to specific performance conditions. Grant income included in this category provides funding to support charitable activities and is recognised where there is entitlement, probable receipt and the amount can be measured with sufficient reliability.

Grant income received from the UK’s Coronavirus Job Retention Scheme has been recognised in the period in which the related staff expense was incurred. This income has been recognised in other income.

Annual Report and Financial Statements for the Year Ended 31 March 2021

Expenditure

All expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to the category. Expenditure is recognised where there is a legal or constructive obligation to make payments to third parties, it is probable that the settlement will be required and the amount of the obligation can be measured reliably.

Costs of generating funds are those costs incurred in attracting voluntary income.

Governance costs include those incurred in the governance of its assets and are primarily associated with constitutional and statutory requirements.

Overhead costs include central functions and have been allocated to activity cost categories on a basis consistent with the use of resources.

Basis of allocation of income and expenditure

Staff salary costs are allocated between Rehabilitation, Support, Administration, Information Service and Fundraising costs on the basis of job description with the CEO split 25% Marketing/Fundraising, 28% Rehabilitation and 47% Administration; one Admin Officer split 50/50 between Administration and Rehabilitation and one part-time Administration Officer being allocated 100% to Rehabilitation. Land telephone costs are split based on phone usage as determined by monitoring checks done on calls. The current split being: - 50% Rehabilitation, 40% Support, 10% Administration.

Support Cost Allocation

Support costs are those that assist the work of the charity but do not directly represent charitable activities and include office costs, governance costs and administrative payroll costs. They are incurred directly in support of expenditure on the objects of the charity and include project management carried out at Headquarters. Where support costs cannot be directly attributed to particular headings they have been allocated to cost of raising funds and expenditure on charitable activities on a basis consistent with use of the resources.

Volunteers

No amount is included in the financial statements for volunteer time in line with the SORP (FRS 102). Further detail is given in the Trustees’ Annual Report.

Irrecoverable VAT

Irrecoverable VAT is included in the expense heading to which the invoice relates.

Operating leases

Rental payments under operating leases are charged as expenditure as incurred over the term of the lease.

Pension costs

The charity participates in the Warwickshire County Council Pension Fund for 2 employees whose employment pre-dates 2009. The scheme is a multi-employer defined benefit final salary scheme where the share of the assets and liabilities applicable to each employer is not identified. Accordingly, these financial statements include pension costs payable on a

Annual Report and Financial Statements for the Year Ended 31 March 2021

defined contribution basis in accordance with Financial Reporting Standard 102. The current overall position of the fund and the assumptions made are provided in note 23. Contributions to the scheme are based on applicable pension costs across the participating organisations taken as a whole. The pension charge recorded in these accounts is the amount of contributions payable in the accounting period.

Since the charity’s auto-enrolment staging date of October 2016 the rest of the eligible staff have been invited to join a workplace scheme with Royal London and there are currently 12 members of staff on the scheme. The employer’s contribution rate for the period April 2020 to March 2021 is 3%.

Tangible fixed assets and depreciation

Tangible fixed assets are stated at cost. Depreciation is provided to write off the cost of fixed assets over their estimated useful lives, at the following annual rates:-

Fixtures, fittings & equipment: 4 years straight line

Capitalisation policy

Fixed assets with an individual cost of over £1,000 are capitalised.

Investments

Fixed asset investments are stated at their market value at the balance sheet date. Realised gains and losses on investments are calculated as the difference between sales proceeds and their market value at the start of the period, or their subsequent cost, and are charged or credited to the statement of financial activities in the period of disposal. Unrealised gains and losses represent the movement in market values during the period and are credited or charged to the statement of financial activities based on the market value at the period end.

The main form of risk faced by the charity’s investments is that of volatility in equity markets and investment markets due to the wider economic conditions, the attitude of investors to investment risk, and changes in sentiment concerning equities and in particular sectors or sub sectors.

Stock

Stock is valued at the lower of cost or net realisable value as determined by the trustees. Net realisable value represents estimated selling price less costs to complete and sell. Cost is determined on a first in, first out basis.

Debtors and creditors receivable/payable within one year

Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in expenditure.

When employees have rendered service to the charity, short-term employee benefits to which the employees are entitled are recognised at the undiscounted amount expected to be paid in exchange for that service.

Annual Report and Financial Statements for the Year Ended 31 March 2021

Tax

The charity is an exempt charity within the meaning of schedule 3 of the Charities Act 2011 and is considered to pass the tests set out in paragraph 1 Schedule 6 Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes.

Going Concern

The financial statements have been prepared on a going concern basis as the trustees believe that no material uncertainties exist. The trustees have considered the level of funds held and the expected level of income and expenditure for 12 months from authorising these financial statements. The budgeted income and expenditure is sufficient with the level of reserves for the charity to be able to continue as a going concern.

2. WCC payment for registration and rehabilitation services

During the twelve months period, a payment of £194,186 (2020: £194,185) was received from Warwickshire County Council to provide for statutory services, registration and rehabilitation support. The grant was wholly attributable to unrestricted funds in both years.

3. Sources of other grants

Dunhill Medical Trust Big Lottery (Economic & Social Empowerment) W.C.C. Postcode Lottery Heart of England (Doing Things Differently) The Rank Foundation Other grants below £10,000	2021 2020 £ £ - 17,050 60,495 57,437
	1,825 14,000
	- 17,594 12,000 - 25,000 - 109,019 41,035 208,339 147,116

Other grant income was £208,339 (2020: £147,116) of which £179,793 (2020: £139,616) was attributable to restricted funds and £28,546 (2020: £7,500) was attributable to unrestricted funds.

4. Legacies & Donations

During the twelve months period the Association benefited from legacies totalling £951,179 (2020: £820,500) and donations of £11,225 (2020: £17,427).

Income from legacies and donations were wholly attributable to unrestricted funds in both years.

Annual Report and Financial Statements for the Year Ended 31 March 2021

5. Income from investments

Income from investments received during the period of £35,422 (2020: £17,645) related to income from shares, securities and cash held in portfolios managed by Barclays Wealth and Quilter Cheviot, our professional investment managers.

Income from investments were wholly attributable to unrestricted funds in both years.

6. Other Income

Fundraising Contributions from club transport Other income Income from clubs and branches	2021 £ 163 94 8,350 1,744	2020 £ 4,458 568 15,357 22,403

Other income is wholly attributable to unrestricted funds in both years.

Included within the other income is £5,829 of furlough grants from the UK government, having utilised the Coronavirus Job Retention Scheme, which was made available in response to the Covid-19 pandemic.

7. Wages and salaries

Staff costs Social security costs Pension costs Average number of employees Average number of full time equivalent employees	2021 2020 £ £ 277,111 266,532 20,026 18,780 9,926 11,456
	307,063 296,768
	2021 2020 16 17 12 11

Annual Report and Financial Statements for the Year Ended 31 March 2021

No employees received emoluments in excess of £60,000.

The charity considers its key management personnel as Phil Arkell, the CEO of the charity, who took up the position created in November 2017.

The total amount of employee benefits (including employers NI) received by key management personnel is £54,626 (2020: £53,458)

8. Directors/Trustees expenses reimbursed

Directors/Trustees have received reimbursement for travel expenses totalling £NIL (2020: £610) being wholly in pursuance of carrying out administrative duties. The number of Directors/Trustees who claimed for travel is 0. No Directors/Trustees received any remuneration during the period.

9. Net income/expenditure

This is stated after charging:

	2021	2020
	£	£
Depreciation	756	4,172
Auditors’ remuneration - Audit work	5,340	4,380
Auditors’ remuneration - Non-audit work	886	608
Operating leases: rent	22,616	22,616

Annual Report and Financial Statements for the Year Ended 31 March 2021

10. Total resources expended Staff costs Recruitment Travel Training Equipment supplied Telephone & Broadband Depreciation Computer system Affiliation fees and subscriptions Vision Support Centre Subtotal carried forward	Fund- Raising Statutory & Rehab Services Support Vols. & Clubs Premises Admin & Gov. 2021 Total £ 2020 Total £ 18,927 116,463 79,995 - 91,678 307,063 296,768 - - 2,472 - 2,400 4,872 732 110 3,117 709 - 131 4,067 16,897 - 473 6,503 - 900 7,876 4,558 - 3,618 579 - - 4,197 7,138 - 3,170 3,541 - - 6,711 7,506 - 378 378 - - 756 4,172 - 1,635 1,635 - 3,504 6,774 4,026 23 - 75 - - 98 98 - - 58 - - 58 5,049
	19,060 128,854 95,945 - 98,613 342,472 346,944

10. Total resources expended
Staff costs
Recruitment
Travel
Training
Equipment supplied
Telephone & Broadband
Depreciation
Computer system
Affiliation fees and subscriptions
Vision Support Centre
Subtotal carried forward

Fund-
Raising
Statutory
& Rehab
Services
Support
Vols. &
Clubs
Premises
Admin
& Gov.
2021
Total
£
2020
Total
£
18,927
116,463
79,995
-
91,678
307,063
296,768
-
-
2,472
-
2,400
4,872
732
110
3,117
709
-
131
4,067
16,897
-
473
6,503
-
900
7,876
4,558
-
3,618
579
-
-
4,197
7,138
-
3,170
3,541
-
-
6,711
7,506
-
378
378
-
-
756
4,172
-
1,635
1,635
-
3,504
6,774
4,026
23
-
75
-
-
98
98
-
-
58
-
-
58
5,049

19,060
128,854
95,945
-
98,613
342,472
346,944

Annual Report and Financial Statements for the Year Ended 31 March 2021

10. Total resources expended Subtotal brought forward DBS disclosures Transport for home visitor service and clubs AGM & Annual Report Warwickshire Vision (magazine) Insurance Rent and service charges Gas, electricity and water Security and fire protection Repairs & maintenance (incl. dilapidations) Business rates Subtotal carried forward	Fund- Raising Statutory & Rehab Services Support Vols. & Clubs Premises Admin & Gov. 2021 Total £ 2020 Total £ 19,060 128,854 95,945 - 98,613 342,472 346,944 - - 953 - - 953 1,825 - - 467 - - 467 3,922 - - - - - - 757 - - 4,699 - - 4,699 5,663 - - - 309 7,703 8,012 7,777 - - - 26,221 - 26,221 26,134 - - - 1,348 - 1,348 2,045 - - - - - - 48 - - - 36,016 - 36,016 5,571 - - - 2,355 - 2,355 2,318
	19,060 128,854 102,064 66,249 106,316 422,543 403,004

10. Total resources expended
Subtotal brought forward
DBS disclosures
Transport for home visitor service and clubs
AGM & Annual Report
Warwickshire Vision (magazine)
Insurance
Rent and service charges
Gas, electricity and water
Security and fire protection
Repairs & maintenance (incl. dilapidations)
Business rates
Subtotal carried forward

Fund-
Raising
Statutory
& Rehab
Services
Support
Vols. &
Clubs
Premises
Admin
& Gov.
2021
Total
£
2020
Total
£
19,060
128,854
95,945
-
98,613
342,472
346,944
-
-
953
-
-
953
1,825
-
-
467
-
-
467
3,922
-
-
-
-
-
-
757
-
-
4,699
-
-
4,699
5,663
-
-
-
309
7,703
8,012
7,777
-
-
-
26,221
-
26,221
26,134
-
-
-
1,348
-
1,348
2,045
-
-
-
-
-
-
48
-
-
-
36,016
-
36,016
5,571
-
-
-
2,355
-
2,355
2,318

19,060
128,854
102,064
66,249
106,316
422,543
403,004

Annual Report and Financial Statements for the Year Ended 31 March 2021

10. Total resources expended Subtotal brought forward Postage Photocopying and printing Stationery Office equipment & maintenance Other legal & professional fees Investment management fee Auditors remuneration Sundry Total resources expended	Fund- Raising Statutory & Rehab Services Support Vols. & Clubs Premises Admin & Gov. 2021 Total £ 2020 Total £ 19,060 128,854 102,064 66,249 106,316 422,543 403,004 - - - - 1,539 1,539 977 132 - - - 1,389 1,521 3,367 - - - - 1,081 1,081 1,986 - - - - 2,520 2,520 6,982 - - - - 12,423 12,423 4,702 - - - - 1,880 1,880 1,608 - - - - 6,266 6,266 4,988 371 2,076 1,204 - 2,963 6,614 13,582
	19,563 130,930 103,268 66,249 136,377 456,387 441,196

10. Total resources expended
Subtotal brought forward
Postage
Photocopying and printing
Stationery
Office equipment & maintenance
Other legal & professional fees
Investment management fee
Auditors remuneration
Sundry
Total resources expended

Fund-
Raising
Statutory
& Rehab
Services
Support
Vols. &
Clubs
Premises
Admin
& Gov.
2021
Total
£
2020
Total
£
19,060
128,854
102,064
66,249
106,316
422,543
403,004
-
-
-
-
1,539
1,539
977
132
-
-
-
1,389
1,521
3,367
-
-
-
-
1,081
1,081
1,986
-
-
-
-
2,520
2,520
6,982
-
-
-
-
12,423
12,423
4,702
-
-
-
-
1,880
1,880
1,608
-
-
-
-
6,266
6,266
4,988
371
2,076
1,204
-
2,963
6,614
13,582

19,563
130,930
103,268
66,249 136,377 456,387
441,196

Annual Report and Financial Statements for the Year Ended 31 March 2021

11. Allocation of overhead costs

The overhead costs of the charity consist of the cost elements, administration and premises costs. These costs have been apportioned across the work of the charity on a basis consistent with the use of resources and have been allocated to each of the charitable activities as set out in the table below.

	Activities	Admin	Premises	Total
	undertaken
	Directly
	£	£	£	£
	(note 10)
Registration and rehabilitation services	130,930	48,844	26,500	206,274
Social support, Volunteer & club activities	103,268	73,266	34,451	210,985
Fundraising	19,563	-	1,986	21,549
Governance	-	14,267	3,312	17,579

£138,467 (2020: £143,856) of the above costs were attributable to restricted funds, the balance being attributable to unrestricted funds.

12. Governance costs

The governance costs of the charity consisted of the following direct and indirect costs .

Auditors’ remuneration Trustees’ travel expenses Trustees’ and legal protection insurance Legal and professional fees Other allocated administration costs Allocated premises costs	2021 2020 £ £ 6,226 4,988 - 610 265 302 7,735 179 41 923 3,312 1,817
	17,579 8,819

Annual Report and Financial Statements for the Year Ended 31 March 2021

13. Tangible fixed assets

The fixed assets consist of furniture, fittings, computers, other office equipment, buildings and premises set up costs. All fixed assets are for charitable purposes.

Cost At 1 April 2020 Additions At 31 March 2021 Depreciation At 1 April 2020 Charge for the year At 31 March 2021 Net book value At 31 March 2021 At 1 April 2020	Fixtures, fittings & equipment Premises set up & building costs £ £ 42,507 19,398 16,170 - 58,677 19,398 39,956 19,398 756 - 40,712 19,398 17,965 - 2,551 -	Total £ 61,905 16,170
		78,075
		59,354 756
		60,110
		17,965
		2,551

Annual Report and Financial Statements for the Year Ended 31 March 2021

14. Investments Market value at 1 April 2020 Disposal of shares Acquisition of shares at cost Net transfer to Barclays deposit account Investment profit Market value at 31 March 2021 Investments are represented by: Multi Asset Class & Other Investments Cash deposits	2021 £ 1,893,029 2,085	£ 1,150,434 (961) 498,820 260 246,561
		1,895,114
		2020 £ 1,148,611 1,823
	1,895,114	1,150,434

Subsidiary

The charity owns 100% of the share capital of Warwickshire Vision Support Limited (Company No: 09058432). This company is dormant and its reserves at 31 March 2021 are £1.

15. Stock
	2021	2020
	£	£
Equipment for issue	2,347	2,363

Annual Report and Financial Statements for the Year Ended 31 March 2021

16. Debtors

Trade debtors Prepayments Accrued Income 17. Cash at bank and in hand Lloyds current account Aldermore Business Savings Scottish Widows Nationwide Savings Redwood Bank National Counties Building Society Saffron Building Society Hampshire Trust Bank Cash in hand Cash at bank (branches and clubs)	2021 2020 £ £ 15,537 15,418 12,892 16,407 -
	28,429 31,825
	2021 2020 £ £ 171,093 28,365 85,176 81,671 16,269 17,987 84,954 84,506 85,000 - 85,000 - 85,000 - 85,000 - 66 91 36,271 33,995
	733,829 246,615

Annual Report and Financial Statements for the Year Ended 31 March 2021

18. Creditors: amounts falling due within one year

Trade Creditors Accruals and deferred income Taxation, social security and pension 19. Leasing commitments At 31 March 2021 the charity has total future minimum lease payments under non-cancellable operating leases as follows: Annual lease amount Months left Expiry Date Expiring < 1 year Expiring 1 – 5 years Expiring > 5 years	2021 2020 £ £ 18,845 9,857 40,194 5,330 6,941 6,508 65,980 21,695 Land and buildings 2021 £ 2020 £ 22,616 4 21/07/21 7,539 22,616 - 7,539 - -

Annual Report and Financial Statements for the Year Ended 31 March 2021

20. Reserves

Unrestricted funds General Designated funds Clubs and branches Strategic reserve Operating reserve Rehabilitation reserve Moving Premises reserve Pension reserve Restricted funds Home Visitor (S Warwickshire) Home Visitor (N Warwickshire) Home Visitor (Stratford only) Advice Desks (W/S/R) Advice Desks (all) Carried forward	At 1st April 2020 Income Expenditure Gains/(losses) on investments Transfers between funds At 31st March 2021 £ £ £ £ £ £ 852,282 1,229,165 (287,920) - - 1,793,527 52,718 1,744 (1,265) - - 53,197 25,000 - - 246,561 - 271,561 250,000 - - - - 250,000 100,000 - - - - 100,000 75,000 - (30,000) - - 45,000 5,000 - - - - 5,000 507,718 1,744 (31,265) 246,561 - 724,758 802 300 (1,102) - - - - 991 (991) - - - 2,177 3,194 (4,052) - - 1,319 12,469 - (12,469) - - - - 1,000 (1,000) - - - 15,448 5,485 (19,614) - - 1,319
	Annual Report and Financial Statements for the Year Ended 31 March 2021 52

Unrestricted funds
General
Designated funds
Clubs and branches
Strategic reserve
Operating reserve
Rehabilitation reserve
Moving Premises reserve
Pension reserve
Restricted funds
Home Visitor (S Warwickshire)
Home Visitor (N Warwickshire)
Home Visitor (Stratford only)
Advice Desks (W/S/R)
Advice Desks (all)
Carried forward

At 1st
April
2020
Income
Expenditure
Gains/(losses)
on
investments
Transfers
between
funds
At 31st
March
2021
£
£
£
£
£
£
852,282
1,229,165
(287,920)
-
-
1,793,527
52,718
1,744
(1,265)
-
-
53,197
25,000
-
-
246,561
-
271,561
250,000
-
-
-
-
250,000
100,000
-
-
-
-
100,000
75,000
-
(30,000)
-
-
45,000
5,000
-
-
-
-
5,000
507,718
1,744
(31,265)
246,561
-
724,758
802
300
(1,102)
-
-
-
-
991
(991)
-
-
-
2,177
3,194
(4,052)
-
-
1,319
12,469
-
(12,469)
-
-
-
-
1,000
(1,000)
-
-
-
15,448
5,485
(19,614)
-
-
1,319

Annual Report and Financial Statements for the Year Ended 31 March 2021
52

Brought forward Advice Desks (Stratford only) Advice Desks (Warwick only) Economic/Social Empowerment Nuneaton & Bedworth only Telephone Befriending Volunteer Training Remote IT4U IT4U (staff costs only) Vision Support non-specific Virtual VSC Equipment Club (Stratford only) Pop-ups Equipment for service user Equipment for service user	At 1st April 2020 Income Expenditure Gains/(losses) on investments Transfers between funds At 31st March 2021 15,448 5,485 (19,614) - - 1,319 - 2,000 (2,000) - - - - 3,154 (3,154) - - - 17,470 60,495 (46,278) - - 31,687 - 5,000 (5,000) - - - - 28,641 (21,901) - - 6,740 - - - - - - - 12,000 (12,000) - - - 6,441 - (6,441) - - - - 47,392 (9,363) - - 38,029 - 9,578 (9,578) - - - - 5,048 (2,119) - - 2,929 - 1,000 (792) - - 208 12,019 - (227) - - 11,792 633 - - - - 633 82 - - - - 82 52,093 179,793 (138,467) 93,419
	1,412,093 1,410,702 (457,652) 246,561 2,611,704

Brought forward
Advice Desks (Stratford only)
Advice Desks (Warwick only)
Economic/Social Empowerment
Nuneaton & Bedworth only
Telephone Befriending
Volunteer Training
Remote IT4U
IT4U (staff costs only)
Vision Support non-specific
Virtual VSC
Equipment
Club (Stratford only)
Pop-ups
Equipment for service user
Equipment for service user

At 1st
April
2020
Income
Expenditure
Gains/(losses)
on
investments
Transfers
between
funds
At 31st
March
2021
15,448
5,485
(19,614)
-
-
1,319
-
2,000
(2,000)
-
-
-
-
3,154
(3,154)
-
-
-
17,470
60,495
(46,278)
-
-
31,687
-
5,000
(5,000)
-
-
-
-
28,641
(21,901)
-
-
6,740
-
-
-
-
-
-
-
12,000
(12,000)
-
-
-
6,441
-
(6,441)
-
-
-
-
47,392
(9,363)
-
-
38,029
-
9,578
(9,578)
-
-
-
-
5,048
(2,119)
-
-
2,929
-
1,000
(792)
-
-
208
12,019
-
(227)
-
-
11,792
633
-
-
-
-
633
82
-
-
-
-
82
52,093
179,793
(138,467)
93,419

1,412,093
1,410,702
(457,652)
246,561
2,611,704

Annual Report and Financial Statements for the Year Ended 31 March 2021

General funds are available for use at the Directors/Trustees’ discretion in furtherance of the objectives of the charity.

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the charity for particular purposes.

The Clubs and Branches Designated Fund has been set aside by the Directors/Trustees for the specific purpose of administering the clubs and branches. This fund is represented by cash in hand and at bank of £36,271 less amounts owed to creditors of £389 plus amount prepaid to debtor of £0. A further £94 was collected by the clubs as a contribution to transport costs borne by the general funds.

The Strategic Reserve is a Designated Fund set aside as described in the Reserves Policy on page 13.

21. Analysis of assets between funds

General funds Designated funds Restricted funds	Net Fixed current assets assets Total £ £ £ 1,211,517 582,010 1,793,527 701,562 23,196 724,758 - 93,419 93,419
	1,913,079 698,625 2,611,704

Annual Report and Financial Statements for the Year Ended 31 March 2021

22. Reconciliation of net income / (expenditure) to net cash flow from operating activities

om operating activities
Net income / (expenditure) for year / period Dividends received Interest receivable Depreciation and impairment of tangible fixed assets Unrealised (gains) / losses on investments Realised (gains)/losses on disposal of tangible fixed assets (Increase) / decrease in stock (Increase) / decrease in debtors Increase / (decrease) in creditors Net cash flow from operating activities	2021 £000 1,199,611 (35,422) (557) 756 (246,561) - 16 3,396 44,285 965,524	2020 £000 607,235 (17,645) (1,380) 4,172 166,837 (9) (196) 11,627 (8,686)
		761,954

23. Pension scheme

a. Defined contribution plans .

The charity operates a defined contribution plan with Royal London for its employees. The amount recognised as an expense in the period was £8,209 (2020: £6,534). There was a defined contribution liability of £1,415 at the year end. The employer contribution rate for the year to 31 March 2021 was 3%. There was an average of 11 employees in the scheme during the year.

b. Defined benefit plans.

The charity participates in the Warwickshire County Council Pension Fund, a multi-employer defined benefit final salary scheme where the share of the assets and liabilities applicable to each employer is not identifiable. The most recent available valuation was performed as at 31 March 2019 (the next one will be on 31 March 2022). The employer’s pension contribution rate will be steadily increased over the next few years to reduce the liability. This Local Government Pension Scheme is only for two long serving employees (one of whom retired on 30 June 2021) and the charity commenced another workplace pension scheme under auto-enrolment on the staging date of 1[st] October 2016. The scheme which was chosen by the Board is with Royal London. The employer contribution rate for the W.C.C. scheme was 20.6% for the year to 31 March 2021. The amount recognised as an expense in the period was £1,717. There was a defined benefit contribution liability of £231 at the year end.

Annual Report and Financial Statements for the Year Ended 31 March 2021

The results and assumptions of the most recent valuation of the scheme with Warwickshire County Council are as follows:

Valuation date	31 March 2019
Valuation method	Projected unit
Value of assets	£2,166 million
Funding level for accrued benefits	92.00%
Rate of return on investments	3.70%
Salaries and earnings increase	3.30%
Rate of increase in pensions	2.10%

24. Related Party Transactions

There are no related party transactions during the year (2020: nil)

25. Controlling interest

The charity is controlled by the Directors/Trustees who are the members of the Board.

Annual Report and Financial Statements for the Year Ended 31 March 2021

Annual Report and Audited Financial Statements

Year-end 31[st] March 2021

Contents

Vision

Mission Statement

What we do

Legal and Administrative Information

Officers of the Association

Dame Judi Dench

Retiring Trustees/Directors/Vice President

Report of the Directors/Trustees

Structure, Governance and Management

Selection of Directors/Trustees, Induction and Training

Key Management Remuneration

Risk Management

Principle Risks and Uncertainties

That future income will not match the growth plans of the Charity.

The Charity fails to comply with statutory and quality requirements and is unable to continue service provision.

Other risks.

Risks specific to the Covid 19 Pandemic.

Fundraising Regulator Statement of Compliance

Public Benefit

Directors/Trustees Responsibilities in Relation to the Financial Statements

Objectives and Activities

Financial Review

Investment Policy

Reserves Policy

Statement from the Chair, Board of Trustees

The gift of possibilities: A look ahead

Chief Executive’s Report

Strategy Refresh

Strategic Services Review Workstream

Staffing Review Workstream

Relocation Review Workstream

Marketing and Communications Workstream

Valuing Volunteers Review Workstream

Partnerships/Relationships Review Workstream

Reaching New People Review

Preparing for Tender Review Workstream

Efficiencies Review Workstream

Fundraising Review Workstream

Sight Loss in Warwickshire

Causes of sight loss in Warwickshire

Covid 19 Response

Rehabilitation Service

Vision Support Centres

Clubs

Home Visitors/Telephone Befriending

IT4U

Eye Clinic Advice Desks

Supersaver Service

Communications

Our Volunteers

Disclosure of information to the auditors

Liz Thiebe, Chair

Independent Auditors’ Report to the Directors/Trustees of Warwickshire Association for the Blind

Opinion

Basis for opinion

Conclusions relating to going concern

Other information

Opinions on other matters prescribed by the Companies Act 2006

Matters on which we are required to report by exception.

Responsibilities of trustees

Auditor’s responsibilities for the audit of the financial statements

Use of report

Geoffrey Cox BA FCA (Senior Statutory Auditor)

Notes to the Financial Statements

1. Accounting policies

General information and basis of preparation

Income

Expenditure

Basis of allocation of income and expenditure

Support Cost Allocation

Volunteers

Irrecoverable VAT

Operating leases

Pension costs

Tangible fixed assets and depreciation

Capitalisation policy