Annual Report
& Financial Statements
VISION REDBRIDGE CULTURE & LEISURE
1*tr 4.
visionrcl.org.uk
2023 - 2024

Contents Page
Company Information
Chairman's Statement
Trustees, Report & Strategic Report
Auditors. Report
Financial Statements
Notes to the Financial Statements
AnnLpI Repotr 2￿8124

Company Information
Director Trustees
Martin Solder
Chaif
Linda
Perham
Kevln
Pittman
Catherine
Rovrfan
Brlan
Spinks
David
Thoogo¢xl
Carollne
Ward
Steve
Wilks
Cllr
Zulfiqar
Hussain
Cllr
Saird Jamll
Chief Excecutive
lain Varah
Company Secretary
Pam Flindall
AnnLpI Repotr 2￿8124

Company Inft>rmation
Contact Details
Telephone
Email
Charlty
Registration No.
020 8708 3354
pam.flindall@
vlslonr¢l.org.u k
1122720
Company
Registration No.
Website
Bankers
National Westministor
3rd Floor
280 Bishopsgate
London, EC2M 4RB
6032714
4.visionrcl.org.uk
Register￿ Offica
Solieitors
External Auditors
3rd Floor
Redbrld9e eentral Library
Clorn•nts Road
Ilfofd. Essèx
IGI 1EA
Wlnekworth Shèrwood
Arbour
255 Blacktriars Road
Lond•)n. SE19AX
•Aoor• Kingston Srnith
LLP
8th Floor
9 Appold Street
London, EG2A 2AP
AnnLpI Repotr 2￿8124

Chairman's
Statement
AnnLpI Repotr 2￿8124

Chairman's Statement
Welcome to our 2023/24
Annual Report & Financial Statements
Theie was little let UP at rhe start of the fi'nancial yegr in the rate of inflation. The cost of supplies anil
Si)lYi¢es armj buFlJi1￿ iii paitibulal have clea1¥￿ Siyi iilits<ini presture on all Vision bu[Jge￿. ThailK-
things appear to be much more Stable as vle into 2tt4.
For the time we have increased every price ot gyrn membetship for èll rnembers betsusè ol infl8-
titrn, and it is ple83ing to note that the level of income 8cross 811 attivities 8nd the comp3ny. Includ iThJ
grants. k% ai an aN-tlm& hlgh at E14.288.000. underplnnlng our charitable activities. As iThcome becomes
signifi￿n[lY higher than the M￿a9erT￿nt fee. it is important thai it continues to inGrease ?5 a minimum
to match inflation and allow us to fund pay awards and othef Costs and inflation that are not funded via
th8 management fee.
Trus￿5 hbve dlkngentty consldered Ihe Medlum-Term Firtanciai Flan to ensure that 811 potenti31 Frfe$￿
in the new year have been Ideniilied. and in partIc￿ar
that the pay awtsfds are aftord3ble. It has also mèani
that hav& been able to set a budget for 2024/25
tnai Yiiii geneiaie a smdi surp5us ￿(1 pui a conir&tsuithi
back Into reserves.
tis
le8sin
hat the levelof income
cross all activities and
the company, includin
rants. is at an all-time
h at É14.288,000
underpinnin
our
charitable activities.
to note
The London Liwlng Wage is lunded principally by the
CouTbciI and wlll irbcrease to ￿3.15 per hour. which
means thai the minimum full-tirTre salary foi all Vision
statt will be £27.426. Lcoking IcHwards, we are looking
to Simplify our pay tsbles by moving io fixed salary
poinis from 1st April 2025 across the ¢)rganisatson fof
all srdtl above the London Living Wage.
We have reoiganised the day-to-day operation ol
Fairlop and Hainault For8st C￿ntry Parks wlth both
rbCAV reporting to the Head of Leisure Facilities, while
the Health & Wellbeing tearn now reports to the
Olrecior ol Parks 6 Qppn Spaces, as (Joes Ihe newly
8ppthntgd Head of Food & 8w4erage. There is now
ry close iTrtegrated working between these roles
aThd both service areas: as a consequencè. we hava
also integfated the two Tiustee Sub-Cofnmitte8s into
orbe kThovffl as LÉisLdre & Parks.
sion is now1&8S than two yeafs from the end of
the cUr￿￿t CCDtract wlth Redbridge Council ènd. as
consequence. fonger reim strategic decisions
trvestmE￿I is very drffi'cult, Thankfully the Cotjncil is n￿&¥
a¢dresslng Ihe end ol the contreGt Issue and I hope
we will r8c8ibEJ some positkvo nows in tho next year.
Thi$ yaar. ￿ h*￿ ¥i9nifi¢)ntly opgr)dèd lè18Uto
cèntrÈ systems. we.ve introduced a new app srHI
AnnLpI Repotr 2￿8124

Chairman's Statement
bC￿kIng3 plarftsrm bringing us to rhe lofefrort of leisure innovaDon and improving ihe user expefience
lor Our M¢mb¢fs. Meffibeis can now bwk ¥Yith ease. get r￿t[fi"￿ autoMati¢alty about Q¢OuP eKèf¢ise
4Jaces 3rbd tlaim 1È4Yards ftom top fitness aThJ irfe&tyle brdnds across the UK. rnaking signifitant $8vings.
We have recelved good news In relation to both Funwell Cross Lelsufe Cenire and Llbiary. Boih are
over SO yeafs old aTrd the library is a listed building. The Council has althated funding to refurt)ish Ihe
Lelsure Centfe ehan9in9 fooms In autumn 21)24. wlth a further development ot an aOclltion21 Sludlo
n¢ ¢Jry changing pods.
Tre Llt)r8nes Team. on rDe Council's Der1311. suDmiueo a successrui io Aris council Englar￿ Tnai
avéafd8d £380.000 foi 3 maior refurbishment of the Libiary and the meeting rooThs Ihat will also be
undert8keTr over the surr¥Trer. The funding has been received by the CourKil who byill. in turn, comrni£sion
Vksion to undeftake the impfovements.
Last year s successful openlng of Ihe major re(levelopment of Halnault Forest and the returbishmeni
of ParK8 Tenths Gourrs are both going froffl strengih IQ sirengih. Wiihln a year of opening. Ihe Tre
fi'rtrancial year WIH see Hainault hitting income tsrgets and the increase in vi£itOVd is at such an incr8asod
level th8 cerparks at8 struggltng to Gope.
Ternis bookings increased stgnificantty as h&s the income, txrt also import3nily the allocations
ol Iree use tK)okings evefy morning are becoming very busy.
Trustoes comrnlssloned a r￿le￿ ot the Charity% gt)vèrnance vihich vias discussed caref ully at board.
There are a number of recommendations Ihat we Mll implement and consider 4vhen more cerrainty Is
kn04Yn in relation io the tuture of the conifact between Vision and the Council t)eyoné 2026.
The pcx)I developff*n18 - Ihe LFdo in Valentines Park and Wanstead Pool - are boih Pfoqiessino
and I sm hopeful we will see them both open in 2025 or 2026.
It vlas Wilh much ￿dnesS Ihat one ol our loundingTrustees. Bfian Spinks. passed aged 90 in October
2023. Bri3n wlll be rnuch missed: Trustees have decided to plani a tiee in h18 honoui ané dèsignaie
pwk bertrGh ai Hainault In rnemorlal.
Flnally, 8s 3J4vw, I do want to giva my ￿reserved thanks to the cornmitment. ￿rcI work and personal
contributions of my fellow Director Trustees. Vo￿n[eerS and Stsff i n wh31 has been another very difficult
and unpredictable year.
Martin Solder
Chairman
AnnLpI Repotr 2￿8124

Trustees,
Report
AnnLpI Repotr 2￿8124

Trustees, Report (Including Stratsgic Report)
The Trusrees. who are also Directors for the purposes of the Companies Act 2006.
present their Report and Financial Statements for the year ended 31st March 2024.
This report has been prepared in accordance with Charities Aci 2011. and also contains
the inform3tion required by the Companies Act 2006 (Strategic Report and DFre¢tors'
Report) Regulations 2013.
The Financial Statements from pages 73 have been prepared in 8ccordènce with the
Accounting Policies sei out on pages from pages 78 and comply wifh rhe charity's
Memoraftdum and Articles of Association. the Companies Act 2006 and the Charities
SORP (FRS 102).
Structure, Governance and Management
Vision-Redbridge Culture & Leisure ("Vision°) Is a charrtable company limFted by
guarantee {registered in England and Wales, company nurnber 6032n4). It is also
a chariiy registered in England and Wales (Gharity Commission registrarion numbef
1122720). In the e￿nt of winding up, the Trustees, who are the sole members of the
company. are required to contribuie an arnount not exceeding £1. Vbsion's governing
document is its Memorandum and Articles of Association.
A Board of Trustees is responsible for the oversight of Vision's operations. Board
members set objectives. approve the annual budget and determine overall policy.
Trusiees are briefed, 8UPF)orted and kept abreast of changes and developments
8cross Ihe sectors in which we operate, In addition to general company and ch8r4ty
governance, along with key areas of compliance such as health & safety. safeguarding
and dats governance.
The Articles of As8ocl8tlon currently require a minimum of sixTrustees to be eI￿red to
the Board at any one time. with a maximurn of 12. A maximum of two "Local Authority
Trusrees" can be nominai&d by the London Borough of Redbricjge (-the Council-).
Alk other Trusiees are ktK)wn as -ordinary Trustees". At each Annual General Meeting.
oiie third of Ordinary TrusLees Inusi feiiie, wilh Ihose longesi in office reiiring first.
Tfje &)ard meets a mfinlmum of tour times a year and delegates the day.to.day
management of the Trust to the Chief Executive and Senior Management Te8m {SMT)-
In addition to the main Board. there ore six Sub-committees that meet with Ihe same
trequency as the main Board a6 parr of a o/clical timetable:
AnnLpI Repotr 2￿8124

Trustees, Report (Including Strategic Report) ,
Executive Committee
Chair - Martin Solder
Qrt S Leisure Commitee
air- Linda Perham
Arts. Culture & Libraries
Chair - Catherine
Rowan
Staffing S Remuneration
Chair - Catherine RowaTh
Parks S Open Spece8 Committee
Chair - 8rian Spinks
iyQh eltect Iiom 29 Octobpr 2023)
Audit Committeè
¢hair- Steve Wilks
A review of the Trust's governance arrangements was undertaken to ensure regulatory
complianceandroensure bestpractice.tollowingthecharitycommission.sGovernance
Code Diagnostic tool and Charity Commission's Financial Control Checklist. The Parks
6 Open Spaces and Sport & Leisure Committees have subsequently merged in 2024.
One of the key recommendations was to undertake further recruitment to till Trustee
vacancies and ensure the board have a diverse cornpDsrtion. However. at this time.
Trustees have decided not to undertake further recruitment until there isgreater clarity
on the future contract arrangements with LB Redbridge beyond 2026.
Senior Pay Policy
The key management personnel are the Truotees and the Senior Management Team
{"SMT"). Collectivety. these are the persons having authority and responsibility for
planning. directing and controlling Vision's activities. etther difectly or indirectly.
All Trustees serye on a voluntary basis and are not remunerated. Details of Truslees,
Expenses and Related Party Transactions ale disclosed in Notes 8 and 11 of the
Financial Statements,
SMT comprigeg three senior managers. including a Chief Executive and two DirectOTS.
The Chief Executive - under delegatiorts from Trustèès - determines the SMT pay
structure in consultation with the Staffing & Remuneration Committee. with roles
subject to consideration ol external market rates.
Th8 total employee benetits received in 2023/24 by key management personne1 are
disclosed in Note 9 of the Financial Ststernents.
10
AnnLpI Repotr 2￿8124

Trustses, Report (Including StTh*egic Report)
Vision is committed to encouraging quality and diversity among our
workforce and eliminating unlawful discrimination. Oui workforce should
be truly representative of the diverse community it serves and for each
employee to feel respected and able to give theii best. Job applications
and career development opponunties are considered solely on the basis
of merit. regardless of age, gender & gender identity. race. ethnic origin,
religion, disability. marriage and civil partnership. sexual orientation, gender
reassignment. pregnancy/maternity or any other factors.
As at 5th April 2023, the Vision gender profile was as follows:
5 Mole, 4 F¢mole
Dlredor Trustees
3 Male
7 Malo. 6 Fernale
58niof M(yiog8rs
301 Male, 343 Fwnale
siaff
AnnLpI Repotr 2￿8124

Trustees, Report - Gender Pay Gap
The gender pay gap is the difference between the average e8rTrings of men and viome
over a period ot tirne, irrespective of their role or seniority.
Vision is committed to the fair treatment. rthyard and iecognition Of all statf. irrespective of
gender. Our pay and grading strategy is lihked to the level of responsibility tor a role, where
e3chgrddÈhas?set P3y range with spinerK)intsin betweengrades. Apartfromour staff vihose
pty is linked to the London Lwing Wage or a maf ket rate toi their job role, all trther permanent
stèff are expècted to move through the pay fan9e for their grade based or) pertormanee
Via an 8nnua appr8iS81 process. Tnis process ano poiw will be reviewed in 2024125.
As ￿￿ have reported previously. due to the
naiure of our bLJsiness and diverslty of roles.
Vksion has no gender pay gap issues and that
trend Boniinues this year. The latest fi'gures as
t sfh April 2023 show an increase in wornen's
rnedian hourly pay. 16.2% hEgher than men's
and more lem21es positioned within the upper
quartiles. When compafing the tnean houily
pay, women ale Paid 4.4% hlgher than mefi.
As always. we continue
to promote our family
friendly policies
and our approach to
flexible working and
to encourage further
opportunities at senior
managerial levels for
women.
As ￿WayS. wo contrnuc to prornotc our farnity
friendly policies and our approach to flexible
working and toeTrcourage furtheropportunities
at senior managerial levels foi viomen.
We remain committed to ensure that al
stsff receive relevant equalities training,
and recruiting managers are aNYdre of their
responslbilit ies to ensure declsions are made
transparently and obiectively to help minimise
gender bias.
??
12
AnnLpI Repotr 2￿8124

Trustees, Report - Gender Pay Gap
Hourly Rate
The rJrtference betweert the mean and me(r￿n houty rate of wy thal male and ferh8le lufi-pty rÈl-
ewdnt grro10￿9$ fec9t¥e
Women's Hourl Rate
4.4%1 (hi
her) <￿e￿n)
16.2% (higher> (median)
Pay Quartiles
the propDrtlon of rnales and fem4te8 n each qugrtlle pay b8nd
r Quartile
65% Womon
35% M•n
Upper Middle Quartile
57% Women
43% Men
Lower Middle Quartile
S2% Men
Lower Quartile
SO% Wompn
M•fi
Bonus Rate
the 4ifferer•ce t¢tween the mean and Median t)onus pay trol ma* ano female employees recei
Women's Bonus Pa
O (m@an}
Who recieved Bonus Pa
3.4% Mon
is
O (modian)
3.2% W(xTron
13
AnnLpI Repotr 2￿8124

Trustees, Report - Employee Engagement
All Wision employees are able to take an active role in formulating the policy and strategy
ol the Mrnp8fiy. There is a golden thread from ea¢h in4yiVidual perlormaft¢e ¢YeveEopMent
p12fl to team programmes that feed into Team/SeNice Plans. Teams are actively involved
in establishing financial. operational and corporate objectives that are then embedded
in the company's key strategic documents. such as the Medium-Term Financial Plan and
Business and Delivery Plans.
The &ogrd of Trustees actively encourages participation by employees and the Senior
Management Team. Although Trustees formally agree the high level sirategic, policy and
flnancial fiamevvorks. they provi(Je a high (Jegree of delegaiion. inc lucjing all operational
responsibilities to the Chief Executive and Senior Management Team.
Vision¥ govemance model is that of an overarching tK)ard of Director Trustees. an Executive
Committee, Audit Committee and a number of specialist sub-committees. Directors, Heads
of SeThrice and staff regularly attend service committees and present agenda items in order
Ihat their vievws and perspective can be included in Trustee recomrnendaiions to Board about
the luture direction of the company, from boih an operational and strategic perspectlve.
14
AnnLpI Repotr 2￿8124

Trustees, Report - Aims and Objectives
Irision's goveming objectives are contained within its Mernornndum
and Articles of Association which were drafted and adopted in
Settlng up the Ofiginal Trust In 2007. Thè èxpanslon ol the Trust
In 2011. and th•n in 2016. led to 8 widening ot actlvitlès within
the scope ot those objewives.
Our Vision: Providing FAaces where people and comrnuntties can thrive.
Cor8 Purpose: Supporting people and communities to thiive.
Objectives:
1. To improve the health and wellbeing of local residents by providing physical.
cultural and leaming experiences.
2. To build stronger and more sustainable comrnunities.
3. To improve the skills ot our communities through participation 2nd learning.
4. To focus our resources on delivering our purpose cost effectively.
15
AnnLpI Repotr 2￿8124

Trustees. Report - Aims and Objectives
We offu Induslye affordable CLthiral octlths
ond events for locol pe￿. In the ploces and
spaces we mona9e, people feel sale and have
I n shaping the objectives of the Trust and planning actlvities. Trustees are mindful to take into
account the requirements of the Chafitles Act 2011 (as gulded by the Chafity Commission) In terms
of the public benefit requirement. ft is an overriding consideration, arKS Vision remains committe(I
to rr*eeting both the -benefit" and -publie" aspects in everything il does. For examplè:
Diversity breadth is a priority in the provision of the culture and leisure services that
we provide, often tor example through providing and promoting cultural activities
directly relevant to specifi-c sections ol the community. but including the broader
aim of developing an understanding and appreciaiion in the wi der comtrtunity {Ihus
promoting community cohesion). Many cultural aGtivities especially therefore remain
free of charge or lov4 cost.
The same commitment to public benefi.t prevails whefe seivices are subject to
charges, Foi example. Vision administers Passport Membership and Flexi Pay. which
is a rnembership and pay-as-you-go scheme at much reduced rates for Redbridge
residents. Those eligible are in receipt of ,
Pension Credit
Carers Allowance
Anyone In Full-tirne Educatlon
Unlversal Credit, plus 8 range of
qualifying di$8bilty entitlements,
benefits aThd tax credits.
Slmi13rly. the Music ser￿l¢e where fee remFsslon IL
ts available to ensure thai long-term opportunities
remain accessible to low.incorne families.
Vision also seeks to maximise public benefit
in service delivery itself and is always keen to
suppori Inlliatives such as work experlence
schefftes and volunieering initiatives, thus further
eng¥gin9 Vdith the cornrnunity and providing
access 10 valu3ble vvork and life experience
f rotn which participants can directly benefit:
16
AnnLpI Repotr 2￿8124

Our
Activities
17
AnnLpI Repotr 2￿8124

Our Artivities - Arts. Culture & Libraries
The Culture S Libraries serivce divsion Comprises eight key areas of activity:
Libraries
Managing and delivering librarysewicesthiough a large Centtal Library and ten branch librari es
vérthin Redbf idge. A Schools. Library SÈrviee is also operated. bvhich tovets the wlidèi area of
North East London. The Central Library hosts a number of specialist services. inclLKling far
example. Redbridge Museum and Heiit8ge Centre and Hub Cential. a community advice 8nd
information hLJb. and Lab Central an interactive Innovation and technology lab for digytèl
leaining and entrepreneurs. The Llbfary hosis a number of partners on both a permanent 8nd
temporary basis, including Redbrid9e Council's Work Redbridge Team, Debt Free London
and Redbridge Citizens. Advice Bureau.
Culture Development
The Culture Developrnent Team is responsible for SUPPOrtirig grass roots community arts
projects. helping the voluniary arts sector to develop and thrive. A key focus for the ream
is to deliver a 13nge ot cultural programmes in areas ot low arts engagement. increasing
participation wilh the arts by Redbridge's dIVe￿e communities, delivering arts activities
and extt ibitions in librafies and cornmunify spaces. animating outdoor spaces through the
Redbridge Outdoor Aris progfamme in Illord Town Centie and Ken Aston square.
Museum & Heritage
Redbridge Museum & Heritage Centre delivers a comprehensive education. exhibition and
events programme showcasing the Borough¥ history. often set in a global context 8nd in
partnership with local comffluniry organisations. The local studies and aichive resoLJrces
support local hisTOry and family iesearch. The Museum is currently undeigoing a major
redevelopment. with a formal opening scheduled tor Autumn 2024. following some extended
delays to the programme.
Community Services
Further responsibilities include oversight of the Centsal Library café. Mildmay Neighbourhood
Leaming Centre (home to an 'Outstsnding' iated nutsery), and a managing agent role for
f hree Re(Ibrid9e communiry centres.
18
AnnLpI Repotr 2￿8124

Our Activities - Arts, Culture & Libraries
Wision Venues
Thevislon VenuesTeam manages Valentines Mans6on, SirJames Hawkey Hall and Re¢bridge
Town Hall Makn Hall & Lambourne Room.
Valentines Mansion is a 300-year-old mansion house thai is horne to wedd irigs. ceremonies.
exhibitions, SPeCi21 Èvertts ar￿ creative Workshops. along with ah education programme foi
SCI￿01 children. The Mansion is also open to the general public with guided tours and private
hire. Walks and outdoor music and theatre alsD take place in the gaidens.
Plawkey H811 and Redbridge Town H811 are large civic/function venues. available 10 hiTe for 8
range of fuThctions. exhibitions. community events and pertormances.
Customer Support & Digital Team
The Cusiomer Support Team provide fi'rst lines support to customers looking to hire a Vision
facility or book a tieket for an event. including the Theatre Box Office function. This team has
expanded to rnanage a range of othef bookings includiTrg functions at Hainault and Fairlop.
04vls Play Cenire party booklngs. support swimming lesson at)d exercise class bookinos,
as well as Parks Tenrhis and the Vision app. The Team also has oversight ot digital service
delivery. and development across the charity.
JJJ
Music Service
DelI4￿[S opportunities for children and young
people to learn and engage with music, including
schools-baseLI teaching, Irom whole class learning
through 10 individual tuilion. Further opportunities
include panicipation in ensembles and choits. with
an annu21 concert programme. Thè Music Service
is also the lead organisation for the RedbrKlge
Music Hub. working in partnership with a range of
Music org8nls8tions.
Followin9 the national review of Music Educatlon
Hub5. Vision has partnered with eight other
rnusic seprfices, as part of the East London Music
Asso¢iaiion. to deliver the future East London
Music Hub. from September 2024. Transition
atrangemems willl twin over the sutnmei to the
new structure and tunding model.
19
AnnLpI Repotr 2￿8124

Our Activities - Arts. Culture & Libraries
Redbridge Drama Centre
& Kenneth MoreTheatre
Redbridge Drama Centre (RDC) is a fringe theatre venueoffers performances by professional Iheatfe
ompanies atongsi(Je ils oyin resi¢ent thoatie companies. driven by a fiew straTrgy an¢J our in house
p(oductbt>n cornpany 'Redbiid9e Create6'.
Akey pillarol Redbridge Creates is tosupport and devèlopyoung p￿pIe8nd offer theatieclasaèsantj
workshops to811 ages.ThèCentrecommissions and pfoducestoufing showsfor schools and supporis
curiiculum-based lèarning through schools 2nd on-site workshops.
The Kenneih M ore Theatre (KMT) in Ilford ttas 3 360.se3tef auditofium 3nd studio space. KMT
expansive theaiie programme presents a diverse lange of performances and shows, plus private hire
opportunitre$,The KMTalso enables developmentand progressionopportunrtièstosm8ller. grawoot
the8ire companles. complementing Wofk ot Redbfidge Df8rn8 Cenire.
Both Redbridge Drama Centre and the KenrEth M(ffeTheaire are operated bya multi-disciplnaryteam
working acro&s t>oth venues.
pa
20
AnnLpI Repotr 2￿8124

Our Activities - Parks and Open Spaces
The Parks S Open Spaces service divlsion carries out a range of activities includlng:
Parks Management and Operations
M8n8ging Valentines Park. along with eight other parks. all of which have facilities that include
wtdoof gymnasia. bowling greens. tennis courts and a variety of chipdren's play areas.
Hain8Lbif Forest. which contains a small tarrn, and Fairlop Waters Country Park. including
Owls Indwr Play Lentre. 8re also managed. abng with over 40 fecre8tion gfounds and open
spaces.
Grounds Maintenance
Operation and management ofgroundsrnaintenancefor parks and openspaces. plusindividu81
contracts with schools, residential homes and p(ivate sports grounds, aswell as a contract for
mcinitoring play inspections on housing srtes.
Nature Conservation
Aspecialistteam providingsupportandadviceiocounciloffi'cersonecologyandmanagingthe
Borough'srkatureconservationassets. Physicalsitesinclude RodingValleyPark, Hainault Lodge
Loc£1 Naiure ReserveaThdClayburyPark, aswelloversightat HainaultForesi.Theteamisbasedat
IheJameSLealCentrewheretheyrunasuccessfuleducationprogrammeforschools.Th￿aj$Q
manageanOrunaiangeofprojects,includinga highlysuccessfulvolunteerprogramme.andkey
partnerships, includingthe boroughs maintreeplanting initiativewithTreesforCities. andother
projects ar￿ Initiatives across the Borough.
Allotments
Managing almost 900 allotments across 14 diflefent sites. as ￿11 as monitorlng 10 society
man8gÈd sites across Rèdbridgè.
Events
Organise a trylde range of Gommunlty lestlvals In Redbridge. as vrfdl as a full programme cf
events and commercial hifes.
Cafes
Ope*Étion arbd ot 8 b?r / at Faitlop WÈt¢r_,
t*té at Ha lft¢ult For¢¢t $Thd ¢até
at Clwls Indoor Play Centre, focusing on customw expef4Ènce and food 8nd beverage offèr
8t abl thie• venues.
21
AnnLpI Repotr 2￿8124

Our Activities - Sport & Leisure
The Sport & Lelsure division carrlès out a lange of activities fincludsng:
Leisure Facilities
operatin g leisufe centres at Fullwell Cross (including pools. fi.tness and spa tscililies). Loxford
(dual-use lacility wilh pool. sports hall and outdoor pitches). Wanstead (dual-use lacilily
wilh sports hall. fitness facilities and squash COLtrts). mayfi.eld (pool, studio and Gym which
is also complamerbtod by the school sports hall and all-weather pitch out of school hours.)
Two Outdoor sports gr<Junds with athletics tracks are also operated at Ciicklefi'elds a nd
Ashton Playing Fields. vvith the latter having an all-vleaihef Pitch. grass Pit¢hes. gym. studio
and hall.
Vlston also opefates Redbridge Cycling Centre. Fairlop Outdoor Activbty Centre and Woodford
GFeerb Gyffl and South Woodford Gym; the latter two as innovative inte9rated library/htness
racilities.
Indoor Commercial Facilities
Wanstead Youth Centre closed in October 2023 and the facility was handed back to Redbrmjge
Council.
¥1
*•
22
AnnLpI Repotr 2￿8124

Our Activities - Health & Wellbeing
The Health S Wellbeing Team is a cross-cutting luncrion. vwoiking across all divisions ot the
charlty to manage, Co-ordinate and deliver a range of spon. physical activity and health ancl
wellbeirig communrty programmes. inclyding additional contracts with Redbridge Councilb
blie HeaFth Team. The team offets univetsai programmes, as well as a roferr81 service
t21geiing children and young people. older people. fernales and people with disabilities,
rneTrtal health issues or long-term health conditions.
Focus areas Include Active Communities, a range ot physical activity and wellbeing
Interventions that meet the need of local residents. Y¥ith a particular focus on communty
engagement and health promotion. Health Inter￿ntIon. to addiess health inequalities,
improve physical activity levels. reduce obesity and support positive mental health and
beh￿ilOur change through our adult and childien's health ieferral prwtafflmes, and Group
Exercise Prografflme development within leisure tacilithes an(J COFnfflunity venues.
In addition, the team organises sporting elents for young people. adults with disabilities
and health awareness events and workshops. The Team also leads on the co.ordirbation of
the Megamix programme. offefing leisure, arts arÈd culture activiiy to children as an early
intervention/introduction to participation.
.sJ
23
AnnLpI Repotr 2￿8124

Strategic Report
2023/24
AnnLpI Repotr 2￿8124

Strategic Report 2023/24
The constltution of w￿lon as a charitable Trust and the
breadth of services brin9s some key beneffts. suth as NNDR
relief ond slgnifkant VAT odvontoges. as well os o¢¢ess to
extemal fvnding which directly run Counal services and
private sector competitors are not efwible for.
Vision is a social enterprisé that Is able
to utilise those advantages and many
others for the benefft ot Redbridge
residents.
TheTnJst has a lower co* base compared to
the previpus 'in-htsuse' culture and Leisu(e
services Y￿h1¢h has helped to protect and
expand many valued sep4ices. Ajongside
tho ftnancpl b9noft.ts and officionoios, Vision
is focused on innovation and providing
positive OLrtcomes for our communities
across a range of priorities. delivered
Ihrovgh our l?cillties ari¢ services,
t121
li
Where the Trust competes with the private
seclor. especially in the fi'eld of Leisure
services. the non-profi't tnaking model
enèbles lees and charges levied on the
public to ￿maIn aflordable to residents.
thus naintaining a¢￿ss￿.1￿ artrd promting
inclusion. Acr￿% our pJrtlolio we have
posktive reputation for I￿r￿ation and
Pace of working.
25
AnnLpI Repotr 2￿8124

Achievements & Performance
As previousty mentioned, the 2023/24 financial year has see n many highlights. against
8 backdrop of ch311engÈs presented with inflation and the cost-of-living erisis impatti ng
sionifi'cantly. A numbei of service development initiatives and improvements came to f rL5iti on
during the year.
Whil e the majority of services h*+￿ seen activity return to pre-pandemic levels, others are
on a sl(Iwer Irajectory. notably libraries where foorfall patterns have changed post-covid
and with service rede$i9n. However. generally we have seen pertormance increases across
the board.
Our highlight achievements against our key objectives are as f¢llows:
1.14 M
42,000
Library vi5115
Theolre tickels sdd
1.44 M
Library digital and physical issues
Èen ￿9S awarded to Wisitins,
¥pa￿S
895,000
Over 56,000 =,
Leisure Cenlre ¥15its
aossos ond vKththop Off endonces,
ocross ovr Th•fftes
38.000
'Over 3.000
Swimming lesson5 delivered
to aduhs and thildren
Chidiwb regvlorly portiopoied in
muslc bo5ed ocllwity throughout
AnnLpI Repotr 2￿8124

Achievements & Performance
Our key othievernents ogainstr our 5tMteglc obiectfve5 are as frAIows:
Objective one: To Improve the heolth and wellbelng of local res6dents
by provlding physlcal, culturol ond leoming ex4)eriences.
OurTheatre offei at both Redbridge D13rna Centse (RDC) and the Kenneth MoreThe3tie (KMT)
has worked to expand the audience offer.
Throughout the year. RDC offered weekly. fortnightly and monthFy activities arr8nged for
nurn ber of Yulnerable and Jnderserved members of the community includiTrg Afternoon Tea
4Vith enterta infflent, cabaret's. drama sessions, signed performances. relaxed performances
and socially distanced pertormances for Age UK. Redbridge Forum. Redbridge Carers. Links,
Woodbine. St John's school, Haven House. Redbridge Fosiering Association to name just
a few. Activities were all provided in a safe and accessible environment including pioviding
In-h¢xse eniertainmeni in partner organisations ovin venues where audience could not attend
one of our theatre spaces in person.
Oui Ihe8tre class membership stands at over 6CK) weekty members of our out of hours activities,
which are available from ages 3+ months up to 93 years. A wide variety of accessible and
i nclusive classes ineluding. all fomis of Dante. drama. Musical Theatre. Aerial, Singing. Prop
making, Devising. Lamda. PerforrnirKJ Arts, script writing and iechnical theatre were successfully
delivered. Our Youth Theatre further expanded. which was a struggle post pandemic, and
our adLJlt gfOUP also rel¢ymed and is also thriving. The provision for under 5's is accessible
every single day of the week with a variety of classes and performances for yt)Ling families
throughout Ihe year.
The Holiday Activity FurKI programme in Theatres. which was available thiowhout the school
holidays. was almost a complete sell-out over the year. Cinema for a £1 welcomed over 1.000
visitors per day acro&s ten days during the holidays. Our dance and drama taster sessions
saw over 450 students per %veek across four weeks of the summer holidays. many of whom
hadn't aitended classes byith us before.
Our evei-growing community of Theatre volurteers continues 10 flourish, arKI vye now boast
40+ volunteers across both venues who provide Front of House support at al I perforrnances.
Our volunteers not only learn new skills. but provide social ccjntact and engagement with our
audience members, and amonost themselves. These members are vital to our staff and our
CUEtomÈis. and they provide an invaluable serrfice to both the venues and the community,
f or V4thl¢h Ive ai* extremely grateful.
Accessible theatre for all mernbers of the community is ftjndamenial to our woik. including
8nol a ¢eveloped and diverse theatre prograrnme to reach the vast audience that we serve,
i n tefms of both demographic and geographic diversity throughout the year. The Iheatres
celebrated Black History month. LGBTQ History month. Intemation31 Women's Day. Disability
month and Souih E3St Asian Heritage month, along&de our other cultural services.
AnnLpI Repotr 2￿8124

Achievements & Perfonnance
Slnce the pandemic. our relationships within schools and developing
our educaiional Pfogramffle has been particularly challenging across
our theatres. But over the last year ￿e have seen a slight shift in
attitude. 8 nd Wiè ale starting to seé schools èTh)aging byith our SÈfVice
again. Our provision V4Tithin SEN schools is the highest it's ever been
hich Is inciedlbly rewarding and both primary secondary schools are
using our services for their drama productions, exams and attending
perrorm8nces at Ine Drama Gentre and the KM I.
Once again, our successful pantomime season at the KMT was
paitiCLJlat highlight. 4yith over 18,000 tickets sold across our six-wieek
wun. At the end of 2023/24. Theatre audience overall satisfaction
as at 96%.
During the past two years, the Music Service has been expanding
its provision of activities, which allows for people of all ages and
abilities to participate In making music that does not require any
previous experience. This includes activittes that do not require the
participant to have any knowledge of how to ￿ad music.
Our sign-up procedures via the Vision website allow adult learners to
sign up for lessons all year round which has seen an increase in numbers
panicipaiing, It is well documented that singing and well-being afe
very closely linked. Research by the University of Oxford has shown
singing is particularly beneficial for improving breathing, posture and
muscle tension. fhere is also evidence suggesting that singing can
assist with rnaint8ir)ing a healthy immune system. Therefore one of
our particula( ai ms is to increase singing across all ages.
Providing a broad off er of activities vihich residents will identity with
has been central the service activities which have been closely
monitored by Ans Council England. Steel Pans have featured
prominently having been part of Outdoor public Summer events and
¥vithin the last year featured In our Festival at the Royal Albert Hall,
We have recently taken on a Gamelan Teachef. Cain81ic Violin and
Vocal Teacher and Tabla Teacher.
Iii
The library servlce dellvered a range of programmes. exhibitions, and
serviGes in partnership viith local community groups and businesses
to help iesidents of all ages to be healthy, creative and to learn ne
skills.
To support health and wellbeing the service offerèd information
and advlce sessions, regular griel cales to support the bereaved,
menopause 8bY8reness cafes. reiki and medi18llon sessions. community
gaidening activltles and viellbeing activities for tsmilies such as yoga
story tiffles and much rnore.
AnnLpI Repotr 2￿8124

Achievements & Perft>rmance
The annual Day of the Dead testi￿?1 hosted at Redbridge Central library supported the
service's Death Positive hyork. The testival attracted nearly 2,000 visitors to the librafy. with
lurther engagerneTht wlth over 3.000 people in Ilford High Street.
To help iesidents explore their inner creativity an(J to experience affordable cultuial activities,
the service hosted ¥veekly arts and crafts sessions, writing groups, gaffle clubs. talks,
workshops, reading group activities, as well as hosting the annual arts and literature Fabula
Festival and Fabula Reading challenge. where 2.500 children took part in the challenge.
The setvice also partnered Wanstead Bookshop and Oxfatn to host the second Wanstead
Book Festival.
L8ugh-Able. the comedy night that supports disabled comedians went from strength to
strengtfTr. operating f rom its ne%y base at Wanstead Libfary. Featuring award ￿innIng come(lians
sharing the platform with local artists, the night offers disabled artists and audience members
a safe, inclusive space to enjoy a high.qu31ity comedy offer.
AnnLpI Repotr 2￿8124

Achievements & Performance
Throughoul the year, the service ran:
. 719 Adulfr octivihes with nearly 11500 partiCiF>unts
• 722 Story tlme sesslons with over 17,000
partldpants '
531 Individual clos5 visits involving 14,000 thildren
. 1234 Children's octmthes with over 25.000
partldpants
I Childrerfs Book Award Event attended by 788
children
The Redbridge Outd¢x)r Arts programrrie which is progiammed into areas of lovrf arts engage-
rnent received recor<J aLJdienee numbers over summer 2023. The prografflme included
community engagement strands as well as professional performances by diverse theaire
comp8Thies. 35 separate performances were scheduled and seen by over 3.500 people.
For the Kings Coron8tlon, the team hosteij The Klng's Garden as part of the Redbrl(Jge
Outdoor Arts programme in Ilford High Street to coincide with the celebrations organised
by Ihe IIIDrd Bu6iness I mprovement Dlstrlct.
Throughout the year, the Museum team continued to be focuse¢J on the redevelopment of
the museum. due to be open in Summer 2024.
An exhibition celebrating 120 years of adult learning in Redbridge with RedbTidge Institute
of Adult Education and a a further exhibition by Redbridge Forum about Disability issues
was hosted at Redbrldge Central Libfary.
Vision VeThue$ Is the brand name ol Vlsions. hlre Spaces. Over the past year. ￿ have locu$ed
on enh8nclng co mmunity engagement across all our venues, with our libiary locatlons
consistently operydting near full capacity. Collaboratlng closely with local organlsations. ¥we
provide aff ordable t>ooking option5 for various activities. including:
30
AnnLpI Repotr 2￿8124

Achievements & Performance
After-￿h0o1 clubs
Tustion
Sports and fftness groups
Training courses
This year. we were delighted to host the Woodlord Arts Group at Slr James Hawkey Hall lor
the second consecutive year. This event offeied a plarform for local artists to showcase
and sell their work.
In a bid to false awareness of local history. Valentines Mansion and Gardens iniroduced selt-
guided tours of the mansion and its historic g3rdens. These tours enable visitors to delve
into the venue's rich history. with QR codes In each room that provide access to detail ed
guides in both text and audio formats.
Valentines Mansion has seen over 10.000 visitors on open days throughout the year.
'gure thai coniinues to grow annually. In 2023/24, Valentines Mansion participated in and
led several major social value campaigns across the organisation. including:
Partidpalion In Redbridge Mega Mtx. school holiday activlties
Mental Health Awareness Day programme of aGtivities
School chiklren's art exhibition
Blxk History Month exhibitlon
Victofian Christrnas at Valentines Mansion
rrr
31
AnnLpI Repotr 2￿8124

Achievements & Performance
In 2023/24, we achieved Green Flag ahvèrds lor niTre tsFies Within Redbrld9e
and raised the standards of parks by working with user groups. fiienils.
groups and volunteers. Alongside this to enh8nce communication 8r
feedback mechanisms from park users, we have introduced update
signage with QR codes at Green Flag sites.
During the year we installed ftve memorial benches and planted 20
trees. with 10 being lor memorials In ValentinÈs Patk. There has 81so
been addilional bulb and tree planting and watenryay enhancemerrt8 in
Valenllnes Park.
More wildflower meaclows were sown along with the exisring ones for
House Sparrows and Turtle tk)ves, and additional habitats for Hedgehogs
continued to be expanded. In partnership v¥ith Butterfly Conservation.
ve planted the last six Elm trees to encouiage Hairstreak Butterllies on
Elm Walk Y￿hleh will replace thè Èxisting Ash tiees that alè drying due
to old age. Also In Valentines Pafk, the Old English Garden was partially
replanted. along with new Fan traifted Fruit trees and ground cover H erbs
in the Walled Kitchen Garden,
We designated 134.684 hectares for wild long-grass areas. promoting &Thd
enhancing biodiversity and ecological health throughout the borough.
Funding has been securedvia the England &Wales Cricket Board to invest
£800.000 into cricket lacilrties Redb(idge as a resLJlt of the exeellent
felationship between Vision and the England & Wales Cricket Board arhcl
Essex Cricket. It viill include lurther 1rNe￿ment in grass cric ket pitches.
more non-turf cricket pitches and significant investment in machinery.
This project is ongoing with rollers and electric mowers delivered 10 three
partner clubs and training undertaken.
*1¥
In terms ct antisocial behavlour deier(ence, Vision has collaborated with
community groups by removing shrubs and creating open spaces to
reduce hidden areas prone to crime. Areastargeted included Benton plty
aiea. Seven Kings Park, Goodmayes Park. Loxford Park. Barkingside 3fKJ
Uphall Recreation Grounds. Clayhall Park and Elmhuist Gardens.
From an environmental sustainability perspective. Y* have re(luced the
use ol pesticides throtjgh sustainable bvaste m8na9ement and on-site
green waste repurposing. We have prioritised the selection of drought-
resistant plants and habitat ¢ieation to support local blodiversity an
throughout this year have enriched over 1.SCK) sqm of meadow in South
F•rk and Goodmayes Park and reinsrated tV40 wildlire Invertebrate habitats.
Following a successful launch in Apfil 2023. Hairbault Forest has really
found itself whilst moviftg from bÈing a project through to thÈ operational
stage of its development. rhe site has seen fantastic numbers of visitois
Sintè rÈopening the tsrm and its nèw offÈring8 of t￿)￿ and bÈvè¢agÈ
within the refurbished barn development, The new Woodland Trust Visitor
Centre has Seen over 31.000 visitors in a￿uTrd 11 months. the fore81 has
seen approximately 600.OOOvisitors. and the new webslte has had well In
32
AnnLpI Repotr 2￿8124

Achievements & Performance
excess of Ic(),￿)0 unique visits. The fafm has been re-stocked with Ioc811y sourced 8nim81s
and begun its offeiings of engagement sessions and voEunteerin9 opportunities.
After the successlul launch in 2022. the Homes for Ukraine programme was exrended for
a further 12 fflonths. Vision hosted a second Ukraine welcome event offering discounted
memberships. vKJrkshops. and sèssions with a translation strvice. The welcome event
saw 50 people attend. 39 people took up a discounted tnembership. foul volunteers were
upskilled to becc>me self-employed and a Ukrdinian choir. art club. youth and playgioLlP have
been set up.
The London Borough ot Redbridge again commiss40ned Vislon to delÉver lovi-cost actiyrties
over the Easter & summer holidays for chiklren and young people within Redbridge for 2023.
The Megamix programme offered one to thiee-hour taster sessions and workshops ai a
rèduced rate. The provision was changed ffC>m last year and made available for childien
aged fiom five yèars to 16 years old. and the age lange for childrèn with additional needs
increased to18 ye8fS. Thefe wefe 40 different activities 3vailable with a total of 384 sessions.
13 fi'lm showings and 416 swimming sessions. There were over 12,200 young people booked
onto at least one Megamix session - S3% Fernale and 62% from the BAME population. Over
1.600 unique children attended and112 had a registered disability.
This year. the Exercise on Referral (EOR) scheme. rehabilitation and tier two weight
mar)agement pathways received a record 3,108 referrals. The EOR team has 4VOtked c105ely
Wllh all heaiih profe&slonals and have established a paihway Wilh the Learning Dlsabillty
Te2ffl to cieate a rnore inclusive pathway for patients.
Vision's Child weight management programme has supported 23 families to create and
develop healthier lifestyles. Of those participating the 12-week programme. 82.61% rep¢yted
maintenance or reduction ol BMI. 83.67% reported an increase in fruits and veget8bles
consumption, 90.33% reported decrease in consumpiion of fojd products containing high
levels ol high lat. salt. and sijgar (HFSS), 96.67% of participants identilied an increase in
physical activity levels whilst 80.33% reported a decrease in sedentary time.
33
AnnLpI Repotr 2￿8124

Achievements & Performance
The Health arhd Wellbeing Team continue to work in
partnershi p with Age UK Redbridge in delivering two
4veekly sessions Chair based exercise and Tai-chi
for participants who are ovei 60 years of age.
The Wellbeing Walk progfamrne continues to grow.
vo now have six vrf¢ekly vvalks. one of which ts a
fetnale only walk, plus the iTrclusion walks. They
are flee and accessible to anyone ot any age and
8bility. This year to date ￿￿ have had 184 unique
paiticipants. a totsl of 3,240 attendees thal have
atiende¢Y 230 walks. We now h8* 12 qualihed
alk leader volunteers. As part of the wellbeing
beiThg walk Pfogr*mMe. we also have Ouf weekly
inclusion walks. We have the Mobility Walk for
people recovering f rom strokes and other rTK)bility
impaiiments such as MS. cancer. We also have our
Dementia Walk lor People Ilving with derhentia.
mental health illness and disabilities. This year we
have had 17 unique participants and a tot81 ot 334
attendances who attended 40 walks.
Walking football sessionsare delivered in partnership
wilh Power League. The Walking football session
is aimed at people aged 60+ and younger men
Y￿h0 have a long-term health condition. The main
attendees gre men with an werage of 22 attending
per session. This year y￿ have had 30 unique
participants, 981 attendees.
Vision has made significant upgrades wlhich have
improved the group exercise experience. A new
alert system had been irnplemented, along ¥vith a
nevv cancellation process which has seen class
occupancy level rise from 60% to 80%. The studios
at Fullwell Cross have had nevi floors installed which
has improved the custorner experience.
In January 2024. new membership packages and
prices vore introduced following a comprehensi
benchm8rklng exercl8e of the leisure indu8try.
The updaie¢J memberships on offef retlected the
demand and requitements ol the local community.
The new fflefflbership srrueture included a fees
increase foi the fi'rst lime in seven years. which was
a iisk but one that wa5 financially require(l. Theie
was rtlirlimuth diÈrtJPtion to membetship live figures
È to th@ Incresse and there vtas no impact on
membership s31Ès in the tinal quartef Of 2023/24.
AnnLpI Repotr 2￿8124

Achievements & Pertormance
mèmbetshlp. h￿U￿Th9:
Free swimmlng
for children
Dlscounts on Food
& Beverage ot
ion focdities
Discounts on
portnershlp
brands
A r8nge ol rnemt￿r benefits were introduced for the Premier membership. including free
swifflming fof children. discount on Fcpod and Beverage at Vision tscilities and discount on
pè rnnership branos.
The Leisure Pass was also replaced with a new Vision Passport Membership 8nd Flexipay
pay and play scheme. This offers a reduced membership for Redbridge residents with
specific iequirements or vtho fulfil certsin criteria, and the scope to be eligible for the
Passwrt Membership has more than doubled that on offer pieviously through the LeisLJre
Pass. These include for example those in receipt of disability allowance, carers alloTryance,
uThiversal credit Qr income related support, are lull-time students or aged 67 years and ¢y¢er.
The Passp¢yi Membership also provides access to Group Exercise Classes viith seven-¢ays
bc>oking in advance. which is a new offer to those paying for a concession membership and
W98 not pr8viou$ly part of the old Leisure Pass.
These changes are extremely positive providing activit￿$ ar a reducetJ mernt)ership rate to
larger percentage of the Community, but also with the inclusion of group exercise classes.
Swirn Vision lesson participants increased by 425 from April 2023 to March 2024. with 3.338
adults and chi Idren le3rning 10 swim each week. The lesson prog13mrne is constantly being
r&iiewed to increase lessons %vhere pool space and recruitment ot instructors allow. ¥vith
ufftr 5,000 children on the waiting Ilst. In January 2024, Swim England started 8 full audit ol
swimming for Vision looking at all aspects of swimming. The woiecr will end June 2U24 with
recommendations offered to Incre8se swimming participation and income for swimrning
lessons. Club swimming, school swimming and public swimrning.
Leasufe Facililies Gontinued to wovide Iree leisuie lacility use tor Look￿ Ahef child￿n, which
Èxpand¢¢Y to In¢lUd￿ Ukiaifiiaft tèfug¢èS Urt¢Jet 16 yÈafs ¢Yd artrd fot C¢urt¢il Car• Le&Èrs UP tts th•
age ot 27.
35
AnnLpI Repotr 2￿8124

Achievements & Performance
AshtoTr Playlng Fields helda Natlonal Leagiae Athletic meeting in July 2023, Yihlchwds theculmlnaiion
Df a very busy *hletic seawn at both Ashton Playing Fields afid Cricklefi"elds. Both facilities hosled
range Of aihletits bookings. from gchool PE lessons io swrts days. arbd cross-borough eveni$.
CricklefielJs also held a Centenary eveni foi IlfOIQ Aihleiics Club.
F8irlop Outdoor Activity Centre prcNided sailing, paddlesports and r811 ￿lIdIng lessons for ovef 55
schools and clijbslyoulh clubs thr(￿ghOul 2023/24, as Yiell as a summer holiday piogramme 4Yith
98% occupancy.
Building on last year* success, LBR Swirn Club had anothef fanta*ic yea( at all levels. In April 2023.
Ihree swimrTbers made it to the F￿giOnalS. The 21Y23 summer season kicked off with the Basildon May
gala. where the team actu.eved eight gold. 17 silver. and 11 bronze meilals. This success continued at
the Romford gala in July. Ylith 31 gold. 20 &'lver. and 25 bronze medals. totalliThg8 remarkablè sueee44
of 76 med81s. The December Christmas Ci3cker competition meet was the last ol the Seas￿ and
10 qualify foi the Gounty qualifiGation in January 2024. The ieam won lQ 901é, seven silver and nine
bronze rThad31s.
All thehard workduringtheauturnn seasonwasaimedatqualrfyingforthe Essexcountychampionship.
The18 V￿[8 14 participants this year. achieving ￿ght med315 dunro the fft'r* week (t4yo gold. four
silver. and two bronze). knvith many makino il to the final top 10. During the second week, the te3m
achieved rbine medals (one gold, five SElver, and three bronze). with many leaching the tinals. Tl
Basildon Spring Regiofial Qualifier gala in March 2024 also aehieve(I gre8t S￿cè£8. With the tè3m
inning 13 gold. 24 silver and 21 bronze med81s, iotalling 58 medals.
66
All the hard work during the autumn season was
at qualifying for the Essex County Championship
'Ii
V:IIT Ilr, I I
•111
36
AnnLpI Repotr 2￿8124

Achievements & Performance
Objective two: To build stronger and more
sustainable communrties
Redbrldge Creates is a name that is becoming 'The collatx>ration with the Music Service
rnore viidely knovrfn F<iilhin ow local communities
but also f urther afield as our reputation for
at the Royal Albert Hall and offerlng 8
significant theatrical Preser￿ to this event
high quality production gfOWS. It's the name
is highly valuable. along With the upcy)ming
of both or Theatre Development Strategy and production of Disney's Beauty and the
our in.house production company, bringing
Beast atthe KMT stM)wsthe strengthening
together all of our pertormanGe arts function
relationship between the two services
In music and theatre.
.whlch we anticlpate wtll be a contlnuing
..development.
Redbridge Creates continues to be a strong
presence and provide entertainment aThd
perfor[nan￿S at rnany local events bvithin our
borough and beyond. Not only are all of our
major in house productions created by our
Redbridge Creates Company. but we provide
support to wider community based aetivities
too. tneluding 8¢hool fetes. Armed Forces Day.
Royal Albert Hall. the Chrlstmas light swltch on
performances, Careers. Day. volunteers. day
and much further afi'eld In Dance competition&
The Musi¢ Service continues to provide
music for events which include the South
Woodford. Fairlop Water5 and Ilfold servI￿s
of Remembrance along with Armed Forces
'Day. In addition to these events. the music
servlce does perform several concert$
throughout the year. Music is a posvclve too1
for engaglng and bringing people togethw.
Not only do we demonstrate this through
the dedication ar)d leaming of cur young
people in our music provision, but also
through ourcomrTxJnity based music events
that cross-cut all parts of <>ur communty,
which we are Incre8sing year on year.
Offeriro opportunlties within the community to
tske part in professional and amateur Proc￿ctIOnS
Is key. Wè provide affordable theatre space tor
our local amateur dramatic companies, whlch
Is vitsl for thelr viability and the lifeblood of
communtytheatre. Our pantomime offers open
auditions to children. recruiting upwards of
24 childfen every year to join our professional
theatre company.
Throughout thè ￿ar, the Libraries and
Redbrkyge Creat•s held the highly anticipated iv oiture DevelopmentTe*Th and the MLJseL
and celet)ratedeY¢nt'Just &ng' vthich welc4>rned
over SOO stud•rfs from Redbridge Y•d beyorKI
and Heritage service delivered a broad
to corndkngettrer for 8 night of
nging and
range of activities, exhibltbns, and
in partner•hlp with a diverse rdnge
celebtation. ¥yith fefrtu￿d
C*urYoLfthTheatré and Musical
ances from ¢￿￿mUnIty i)ry....
atra provision.
NeXt￿r we Mll altemate disciplines to present
The Culture Develophnttearn*uppDrteff ￿-
Dance. and we are hopeful that even mo
sc
ols will engage witr4n this everrt, and we
Woodford Arts group with an Ari*h1blti￿S
,at Sir James Hawkey Hall. This included
ill be able to celebrate a wide ran98 of diverse
4u
res and ¢ommunities wSth an extensive
supporting art4sts. sclK)ols' eryymenr. I.
entation of dance styles. Hopefully
marketlng, and In%iiqilatlon'
engaging with many secondary schools on
this Oc￿s1on.
Through our comrrts tsam we Iw piorrthd
music events across the borough. offering
concerts which featurv different genres
and appealing to our dtverse communrty.
Ii*w' J,- ,:1
AnnLpI Repotr 2￿8124

Achievements & Pertormance
To ensure the Redbrldge Outdoor Arts programme vffjs accesslble and Incluslve to all. the
CuFtUfe team worked in panTrership ￿1th organisations s￿h as MIND and Tre Spectrum Studio.
There ¥￿ re 20 inclusive workshops, 4 of which were specifically for low ftjnctioning autistic
children arKJ their families. Over 230 people participated in one of the workshops.
The team produced easy read guide5 for shov￿. oiganised familiarlsatiOnS tours and tslks. as
vftll as launchlng the Spectruffl Studio in partnership wlth BarkingYAde Arts Club for children
with Auti£m. The programme ¢¢kbfated divwse artists including those Ir¢m the global majorily
and di￿?abled artist*a.
To improve opportunities for young people to engage with cultural actlvlties, the cuifure
developrnent team collatK>rated with local youth ofgartisation Lrfeline to deliver a talènt show
tor young people aged 13-25 at Fulwell Cross Library.
To eelebrdte Redbridge's divetse and vlbrant community, the Culture and Librdties Team
collator£ted with a long Ilst of community Partners to co-create and co-dellver 8 broad
prograrnme of celèbratory activities which included the Kings Coronation, South tsiarb Herttage
Month, LGBTQ History Month. Windrush 75. Black Hlstory Month, Refugee Week. Islamic
Heritage festival and Iskamaphobia Aipmreness Exhibition.
The libraries tearn hosted family arts and crafts activities to celebrate Diwali. Ramadan. Chinese
Neyw Year, Hannukah. ChfiStma6, whilst the Culture Development team organlsed a serles
of SLJccessful Town Centre Chtistmas Ilght tsp evènts In Wanstèad, Seven Klngs. Hainault.
Barkingside, and VaEentlnes Mansion. In collaboration with ow Theatre Team. These evenis
celebrated the diversity of Redbridge's community and brought these different communities
together at a tlme when cornmunity rel8tlons are stfalned.
To irnprove our offer to library customers who are visually impaired (Vl). we have appointed
Vl •mb¢Load¢r$ 8nd roll￿ out tfaining to libr¥y ¢taff from the fiNIB. Th¢ tèam will ¢ontiThuQ
to Wotk with RNIB and local partners to ensuie our Ilbrary buildings and services mèet the
needs cf visually and partially visuaj impaired iesidents.
The library service Joined the Nation?1 Databank scheme and supported 262 Sndividuals
wlth a ftee SIM card to help them stay digltally Included. Our home Ilbrary servlce regularly
supplied 50 people are unable to come tothe library due to an illness. disability. or caring
responsibility. with books and ovp.r wo ￿Ople were supportwj with ?pplic*ions for blue
badges arKI other atplications.
38
AnnLpI Repotr 2￿8124

Achievements & Performance
Throughout the year an(1 during 'Green Libraries Week. Redbridge Libraries ran fep8ir an(J
ener9y cafés. sew and mend w￿kShOps. 9ardening and grow clubs to help the community
to sawe and become rtK)re sustainable. In partnership with Redbridge Council. sevetal
COSt-of-livlrbg advice sessions V￿re dellvered f rom libraries across Redbridge. And durirTrg the
colder months. all tyJr libraries were d•S￿n8ted warm hubs. where residents could come and
S￿n0 tirne keeping warm. socialising ar￿ engaging In activitie6.
267 people volunteered with the library serylce givlTrg over 5.000 houryJ to support a ¢Jlverse
fange of actiwties such as 1-1 IT support. helping bvith children's activities. supporting the
home Ilbrary service and more,
Colouis of Redbridge 18 a 3-year Programft)è funded by Arts Ctsuncil Englènd thiough tts
¢reative people and places tunding sttarKI. The Purpose of this programme its to empov*r
loca1 Communities to take a leao ¢>n declcfing the type tsf cultural activities they vY*)t to see
on their 4oofStep.
islon, as the lead organisaticn on the Colouts of Redbridge Consortium, has supported the
pioje¢t through rts first year ol delivery with a full team in placè.
A programme te￿ consisting of a fijll tsme F4(xJramme Diiectoi and 3 Cornmunity EngagenTrent
Officers is now in place and opefates Irom Redbrid9e Central Ltbrary. The focus of the team
h88 tieen to finalise the 3-ye8r business and activity plan, create 8 (W brand identity for the
project, consult wlth the local community. to ￿rUIt voluntee@ for the 3 ¢reatlve hubs and
to support grass roots creative activlties.
Key highli￿ts foi the project include the design competition foi young people, which resulted
in funding and work e4Derience for the winner and a new namè and Klentfy foi the project,
45 volLJnteer communlty producers recruited. delivery of the Hefe We Shwe creative listening
sessions where over 1000 people were consulted.
These sessions captured the voices and experiences of residents In the London Borwgh of
Redbridge. panicularly focusing on the areas of lttord, Loxford. Hainault, Fullwell Cross an
org4nisationtrJ wUPlX)rting pooplc with carc and support nccds .A launch cvcnt tc sharc thc
findings was artended by over 100 people and 15 grassroots projects have been supported
with funding through the We can Create commissionin9 Strand.
Parks delivered the 'Go Green Roadshow, In partnership wlth Redbrldge Councll's NelghbDurhood
Street Scene to promote environmental awareness. The outcome of this Initiative was the
39
AnnLpI Repotr 2￿8124

Achievements & Pertormance
introduction of a series of roa(Ishows used as a plarform to Pfomote our Amateur GardenFng
Competition and our Parks S¢herne. AlOngs￿e Ihis we have developed educath)Thal partne￿hipS
with programmes with schools and communlty groups focusing on organic vraste and
composting. We have also had successful comrnunity-led initiatives like those in Ray Park
deMoJ￿rating our effectlve group engagement strategy.
Ovèr 900 allotment plots are now let annually and at the samé tlrnè we havè dèvèloped
significant partnerships wlth charities, community groups and schools on allotments across
the Borough and delivered a programme of volunteerlng workdays and trdining events. A new
water suppty with dippirlg tanks I￿aS Installed at Wanstead Park Road Alh)trrents in partnership
Cadent Gas.
The Keep Britain T￿Y 'People's Choice Awaid.. saw Hainault F(Kest vote(J into theTop 10 parks
in the country for the first time.
All membeis of our Events Team now hold a health and safety qualificatFon from IOSH to
NE8OSH vthich allows rhe tsam to better support communityevent organisefs.
The Events Team organised and managed Holocaust Memorial. Armed Forces Day and
ReMemb[￿Ce Day evenis. In addltk)n. funfalrs wefe successfully hosted in Valentines Pwk.
Fairlop Waters and Barfey Lane Recreation Gfound.
The EventsTegm delivered 8 successftjl and vibrant Wanstead Festlv81 engaging wifh oLFr ICO
community groups and businesses Vdho particspated in the annual festival which is atrended
by in excess of 5.000 predominantly local vlsitors. Future developments will include initiating
Wision's sustsinaly.lity strategy to ensure the impact of the fesriv81 Is minimised.
The Evènts Twdm has biokèièd conti8cts for external ptomotert to host la￿e testivals, SLJch
as &Jntx)ume and Garage Nation. and is continuing to work with piomotets to publicise and
$howc8se the 8orough's outdoor parks and open spaces to increase the range of events
and work towards Increasing Income. The team has worked wlth a variety of communiry
orgaDi5ers, such as Redbridge Is13mic CEntre, Al N(K)r an(J the F￿r￿al of Cricket to enable
thern 10 produce large events in parks.
We have deliveted over l.0(K) hours of volunteei sessions across our parks. open spaces
AnnLpI Repotr 2￿8124

Achievements & Performance
Our theatres ha￿ g remarkable Pfovision of ?c¢essible classe¥ progr4mmes Yiith 8 wide
and varied range of skills and abilities avatlable to all. Classes and courses are held at the
Drama Centte and the Kenneth Mole Theatre, a strong and gfowing provlsion kn schools and
cornmunity centres and vie are also avadable to deliver at othei venues around Redbridge
and neighbouring boroughs.
Wa offer a varied prc¥Jramme highlighting the dlvetsity Ot our community and continuing to
educate and remember the wealth ol history Wiihln our boiwgh, We preseni progromrThe8
that educate and {￿lebrate Black History Month. LGBTQ History month, Intemational w0n￿n
week. Souin East Asian monlh, Tts HOlOCaUSt8nd DIS8b611ty avwareness. all wiittin the contsxi
of our theatre progr3mme.
We Pfovlde a Pfogramme ot learning and education through music. dance. drama. tt1m and
comedy and we are support collaborations vvith local organisations who wish to use our
lacilities and or tscilitators to deliver a message. Our partners throughout the year Incluoed
inbow Film Theatre, The British Fllm Ir￿ItUte, Kahani Arts. Edinburgh Fringe Cornedy Festkval,
Pleasance Fringe Festival, Age Uk to name but a few.
The Music Service has a formidable reputation for provlding quality Whole Class Ensemble
Tuiti¢xi {WCET). One of our schotsls Wds Studied as part of the case studies ¢ompFled by the
DIE bn the Implementatlon of the updated Natlonal Plan tor Musie EdLJcation. In thè futuie wa
8spire to offer mole classes aimed at adults in addition to our 1.1 adult tuition which would be
modelled ground WCET and group leamlng. This woukj bring dovm costs to those partiCiP2tlng
so they can initially er)gage in learning before dec￿l￿g they would like to tXC*3ress even f urther.
Although cKJr music provision Is heavity focused on rrnjsic opportunities in schools 2nd at
our music centre. there are residents who have played an instrument previously vvho vwould
vwelcome the opportunity to start (or restsrt) playing and to reignite their love of music. We
have an alumnl group. New Reclbridge Wind Orchestia, who are based at our muslc ceNre In
Halnault and through needs an8lysls arKI eng3glng with the community aim to create turthfrr
opportunities for adults to re-engage with their love ol rNsic making, Wofking in partnership
with u8 to bulld a range of ensembles for people to play in.
Despite a challenglng year for the nursery sector, Mildmay nursery went from Btrength to
strength, wetaining rts Outstanding rating by Ofsted. The Inspectors report comrnended the
nufsery team on strong leadership and the high quality of early yeats care arbd education,
particularly lor Childr￿ with SEN (Speclal Educaf ional Needs).
41
AnnLpI Repotr 2￿8124

Achievements & Performance
Objertive three: To improve the skills of our
communiti•s through participation and learning
The Tru￿0ry workirwJ in p8rtrJership with the NHS dent81 outTeach teaffl. g8iiing a GOLD Tooth
Friendly Nursery Accreditation. Throughout Ihe year, children and parents enjoyed lots of
celebrations. irbcluding Eid, Divtsli, and Christmas parties as well as a special Coronation tea
P8rty.
The nursery has continued to opefate long waiting lists all year. This Is a testament to the
excellent feputation the nursery has In the local cornmunity.
To support the (Jigital iriclusion agenda the libtaiies team delivefe(J Ihe 8uccessftJl Tech Ilfoid
Fesliv81, whlch Is now in Its 5th year. Oellvered in ¢041aboration vyith 13 partners, over 1.909
people came thiough the doors of Redbridge Central Library on the day to experiment wlth
new techr￿logIeS arKI creative activities.
Thioughout the year 263 separate activities were delivered trorn Lab Central. our digital
makerspace In Redbrldge Central Llbrary. 3865 people of all aoe8 participated In creatlve
Science and Technology actlvities such as CC#Jing, VR, Al, and robotics.
The Lab Cerktral teaffl wefe recogThlsed in the annual Llbrarles Connected Awards for the work
they have done to engage young people with digital technology through the Lab Central
programme, where the team won in the Digital S Inloimation category.
270 Feof4e were suptmjrted thr￿jgh a Get Online session at the library where incjividuals ￿aM
bastc IT skills. The libraries team worked in p￿rnershIP with Age UK to deliver IT sessions ai
Wanstead ￿ Redbridge Central Libraries.
Through the annual Fabula Readlng Challenge, 2.428 children were supported with their
reading throughout the suthmer holiday. ResÉafch shows that the annual reading challenge
helps to maintain and improve literncy levels In children over the long summer break.
The Museum and Heritage service facilltated education sessions lor 2.783 children during th8
yeaf. and over 71X> people were supported with heritage enqulr%es. with lile-changing results
for 50me customers who could reconnect with long lost tsmily members,
'Active Bocly Healthy Mlnd. project provides adults In Redbrldge the Op￿rtun￿l0 ac￿SS
free acttvity taster Ee&siork8 through Yision ￿[ViCeS. At the completion ot its first year in August
2Q3. th¢ ptOjÈ¢t had dÈliv¢r¢d 61 sesÈiOrt$. ih¢lu¢lity a ¢rt9¢ of gt¢vP ¢XÈt¢iS¢ ¢¢ssl¢rts
featuring Pilates. ZurTrba. Bollyiood dance fttne$s. Bhangra fitness. box fit. bc￿tCarnp and
42
AnnLpI Repotr 2￿8124

Achievements & Performance
yO¥a. A hi¢hlioM v4a$ 'Dancè FitnÈSS Fest.. V4hÈFe 200 peoplè b¢x)kÈd Or*ts a 2-hour dèrtce
tness marathon at Sir James Hawkey Hall.
Duriffj Mentsl Health Awareness week. vafiOUS Vlsion services. including Heahh & Wellbeing,
Sp¢)rt & LeiÈufÈ and the Arts. Culture & L¢braries tèams came together to olfÈr an activity
tim8table teaturing 25 events across the week locused on piomoting positive wdlbeing.
The Last Man Stsnds Cricket programme has continued to grow and now has fi.ve leagues
and 8 cup cornpetition 81 H8inault Recreation GfouTrd and Seven Ki
s park. The V￿Orer indoor
league at Loxford Leisure cent￿ also contin￿1 with17 teams total
ing over 130 gaffles. This
progiamme highlights the desire residents have to partficipate in regutar competirive sport,
bulkjing communlty cohesion and engageffl￿t.
Redbrldge had a team of 33 youro athl@tès at 2023 Virgin London Mlnl Mardthon. IndLrdlng
a 5th place in the boys U17's.
Over 200 yourKJ people took part in 26 out of the 38 sports in the Lonck>n Youth Game8.
The Health & Wellbeing Team provides training and support to these individuals and clubs
to support local communities throughout the yeai. Redbridge finished 9th ￿1th 18 top Ten
Ilnishes. Including a GokJ. three silver & one bronze individual medals.
Maylveld and Fullwell CfOSS contlnued to provide the school swimmlng prograrnme wllh 44
schools. 745 hours of teaching and over 4.50) pupils attending.
F5￿ National Lrfeguard Qualifi'cation courses we held in 2023/24. with 54 gairing a qualfflcation
and 15 ot those that passed becoming petmanent Wision employees.
25 swlmming apprentices were in place durirbg the yeaf. wlth eight beeornlng Levd I swimrning
instructcrs and four completing Swim England Level 2 qualifi'cation.
A new partnership vdith Lifetlme Training vffjs irnplemented for 8 new apprenticeship scheme. A
ranoe of partnerships are now on offer. including leisure management. hospitality managernent
and leisure atten(Jants.
Lxternal training COUTses took place throughLwt the year for all seryice areas, InclLKling nine
43
AnnLpI Repotr 2￿8124

Achievements & Performance
rnembers of Stsff beeomng IOSH Managing
Salely qu81ified. staff renebying or completing
their three-day Firsi Aid at W(xk Ihafffjcation.
and 9tJ staff coryletiTrg deftbrlllator traniro.
New kppetson corporate health and safety
training look place for rr¢nual handling and
re m?Bhg1s, an¢ there is ? 2024/2S training
schedule for all relewant staff to atte[￿.
W￿10n offets a div8tse range of volunteering
op￿IrtunItI￿8 across the leisure and culture
porttolio, including:
. Nature Conservatlon. Courtry Parks
ond Parks.
. Theatre Front of House and ushers.
in partr•ership with the FrieThds of
RDC and KMT.
. Valentines Mansion 3tébYdrding,
guides and event support, in
partnership with the Friends of
Val8ntlnes M8nslon.
Librgries digitsl support champions,
storytellefs, readhg support
champbr
. Museum and archive volurteers.
¢1
. Health & Wellbeing in support of the
London Youth Games. Mini Marathon
nd Walk Leaders.
. In addition. we support and offer
8 range of work experience *)d
personal (levelopment schemes,
such as the Duke of Edinbu
award. A number ot our own your
people are supported through Jack
Petchey awards across au 8eNices.
AnnLpI Repotr 2￿8124

Achievements & Performance
t4
Objertive four: To
ft>cus our resources on
delivering our purpose
cost effectively
The Music serv[￿ has undertaken è revievv of
reqtjests made and ntreds analysis. in order to more
effi'ciently use our wider existing venues and staff
to estsbllsh clustef areas for a¢tivltles to take place.
Thls would allow tor local travel and contributiTrg to
our Green P0￿cy/[edUcIn9 emisstons. Venues inclLMJe
the John Savage (Music) Centre, satellite centres
In partn8rship wlth schools and acro88 more Vision
Pdcilities. such as Libraries and our theatres.
uccessful
Library Bid
a result of the pandemlc. we have become nuch
more u5e(J 10 learning online. The Music Service
has ￿￿eloped a MusicTechnology learnlng option
at its Music School centre which will be a blend of
in person and onllrva. This enables those who might
be lacking in tirne wealth to travel and engage.
Following pilots. this will develop and be expanded
th8 coming year.
£19,000 from Arts
ouncil project
rants to develop
he Redbridge Day
f the Dead arts
estiv81 and
Glven the hlgh costs of opèrating theatres. we have
ensured throvghout the year that we m?xirnise ¢￿r
resoLJrces and our staffing to enable the buildirrfJs to
be open and operational in the most cost-effective
way. This includes making sure that we are using
the venues to the m&¥ifflum ot their capacity as tar
as possible,
£30,000 from
Library On to
evelop an app
o help library
ustomersfind the
ide breadth ot
igital resources
vailable from
Redbridge Libraries.
We are constantly sweating our assets wlthin the
theatre buildings and taking care of equipfftent and
facilities. reviewing the current stock of theatre
equipment and replacing or repairing with mofe
cosr.effecrive iesu115. We reuse and iepurtx)se as
many materials. sets. props costumes as po&sible
ThKs ensure thai Y* rrdnimlse cast. but also supports
the goa16 of wr sustainability strategy.
The librarbes learn were successful with fvnding bids
to itrbptove facilities. derfelop services and increase
eThgagement.
45
AnnLpI Repotr 2￿8124

Achievements & Performance
The seNice also successf ully btd for, on behalt of Redbridge Councll. nearly £400.000 f rom
the Government's Library I mpiovement Fund for a transtormation piogiafflme at Fullwell
Cross Library, which will be delivered in sutnrner 2024.
We viork Nyith a multitudé of partrtÈrS. with Similar aims ar￿ objectivès, to Mst thèir £trprficès
and 8Ctivllies In libr8ries. This not only maxirnlses the use of space. but also exposes our
partners to oui Yvide audience base. and provides more convenient and holistic access to
servlces for residents.
As 6 ITieiTibeT ul Tlie Libioiieb CuribuiiiuiTI. we weie <ible tu rTioke eftFLieiit Ub¥ uf uui bivlk
bLkdgets and help reduce wait tiffles for customers by offering seamless acce55 to 23 partner
libfary Eervices via OLJr shared catalogue and the otie library card approach.
Paiks continued to perform viell under the Association of Public Serrfice Excellence frarnework.
I n respect of the performance indicator 'Maintenance Cost per 1.000 head of Populatio n.,
Vlsion is ranked 2nd out ot the 37 contribuling authorities. In terms ol the indicator mÈasuri n9
the perceniage of siaff absence. Vision is ranked 2nd out of 37 authoriiies, which are both
excellent aGhievements.
Vision has invested in leisure facilities during 2023/2024, with aging facilities requiring greater
upkeep to 8nsure the customer experience Is always of 8 high standard. Key investments
include:
Replacement of Fullwell Cross Studio 1 and Sam Ryan floors
Painting of Ashton Playing Fields Hall
Fairlop Chrtdoor Aetivty Contre launch Craft new keel and rudde
Cricklefields fioodlights upgraded to LED lights
Fullwell Cross changiNJ room lockers replacement
Fullwell Cross spa showers refurbishmen
I,rk
AnnLpI Repotr 2￿8124

Achievements & Performance
Wanstead and Fullwell Cross Lelsure Centres completed Asso¢l8tion of Public Seivlce
Excell¢n¢e returns for 2022/2023. For it$ typ¢ of facllity. Fullwell Cross was in the Ist
qLl8fiile for usage per opening hours. custOTner spen(I per head an¢J subsidy per operii rkg
hours. For dry side facilities, Wanstead was best in group foi sUb￿dY per visit. operational
recovery ratio and customer spend per head. For both facilitie5. the majorlty ot indicators
ere improved from 202112022.
Fullwell Cross and Mayfield Leisure Centres had QUEST audits during 2023124. Mayfield
had a one-day un8nnounced visit wlth a Very Good score, with general obseniations of the
facility scored as Excellent. Fullwell Cross had a tv40-day Quest Plus audrt with an overall Good
score. Health and Safety and Sateguarding scored Very Good and liteguarding Excellent.
Sport and Leisure started a partnership with Play Fooiball to increase occupancy and
income for outdoor all-weather pitches. v4ith. a more strategic focus on f ootball and hockey
trjookings ai Ashion Playing Flelds. Mayfield ano Loxford.
ALJtomatic Number Plate Recognition for car park management which has been a success at
Fullknvell Cross and was also installed at Ashton Playing Fields and Wan￿ead Lelsure Centie,
The Marketing team have dellvered a range of successful campaigns rnainly focusing on
income generation arbd social value programmes. Promotions include a rnix of printed and
digitèl promotions to leach our targètèd audiertes.
Outd(K)r advertising consists of mixture posters on our external noticeboaids on a monthly
basis, banner display at Wision facilities for high priority campaigns and bus/tube a(Ivertising
ror Gym Memberships and annval Pantomime to increase sales. Diglt81 marketlng includes
social media, Facebook adverts. using a mix of photos. vide() clips and designed assets.
èdverts on TV screens at Vision facilities and eNÈwsletters.
Our most popular video clip to date is the Pfemier Membefship with over 7.700 vievis on
YouTube.
Open rate lor our monthly eNewsletters Is beNrfeen 28-37%. Average open rate Is 21.33
Vision webstte is the key to all promotions. ensuring events. activilies. campaign pages.
nvyws ¢irliLlvs. oEiili¢ iiifuiii7£ltiVii ib ¥¥CUi<iie aiid pieb¢iiied tl) il liiytri st<Jii(J¢ll d. Ttriib year
the Ifision websiie has gained over 900,000 vievys.
47
AnnLpI Repotr 2￿8124

Achievements & Performance
Redbridge Holiday Mega Mix is one of our Top
Ten pages vwiih 50,000 views.
Kefinoth More Theatre
Lelsure Facilities
Fairlop Waters
Children's events
S4xial media is also a lop priority fof fftarkeiing. we manage content with a bveekly planner
to post content across all services our online plafforms.
Facebook has been identified as one of the most used social media networks. Do More in
Redbridge Facebook page. has an estimated reach of 400,000.
SiThce the visitor f acilities have re-opened at Hainault Forest in April 2023, we have gained
over 1.200 new followers on Instagram.
Vision Mernbership Sales are in excess of 4.OCX)+ live members. In January 2024. we launched
brand-new membership packages including the Premier rnembership. The membership
includes. unlimited gym. swim and classes, discount on theatre tFckets at Kenneth More
Theatre and Redb(idge Orama Centre. discount on food & beverage at some Vision f ￿lI11Ees,
discounts on top fttness and lrfestyie brands and much more.
VIrtU81 Tours are now available online tof all leisure facillties. giving potential cusiomers Instant
access 10 ￿eknV the centres and facilities available and improving the customer iourney 10
join online.
t)uring the year. we insourced most of our graphic design work to achieve stionger brar
presencè and reduce ¢osts. This has been successful ènd v4e are now seein9 m¢re
consistency, strong appllcation ot Vislon branding across all services and reduced eost
alongside strong income.
e have skilled setvice-based staff to be able to rfirectly add and edit website content. and
event progr3fnme inform31ion in order to increase capacity and ttee up fftatketing officer time
in the corporate marketing team. This is applied wtth stiong guidelines and oversight by our
rnarkoting tGam ta •nsu r• appropriata contènt and conslstant quality.
Durlng rhe year we agreed 8 new partnership 8rr8ngement wlth FilmFixer to manage all
comfflefcial fiFffling and photography optK>rtunities at Vision tsciliries. (Joveiailing viith Redbri(fge
Council's own comract so that all sites across the borough are being srrongiy promoie¢J for
tilming QPWrtunities.
The Custotnet Supwrt and DigitalTeam wofks Vision to faciFitste acce&8 to (xji activities.
events and facilities. handlirbg iyder1.500 tJ(K)kings. quefies or help requests pei rnonth acr(sss
AnnLpI Repotr 2￿8124

Achievements & Performance
Ihe organisation. The Team also has oversight of digital service delivery. identifying both
efficiencies and improved online services for Custorners across Visions portrolio. Developmeni
Ihfough the yeai included significant improvefftents to custotner apps in leisure and librafies.
review of public vliti provision and netwoik infrasiructure. During Ihe year wie went live with o
new Venue Booking system. Tracking This. Tracking fhis automates 8 large amtrunt of p￿viOL￿s
manual work, such as Cfe8ting quores. sending oui payment requesrs 8nd eollecring deposit
paymerkis. It also works bwith venue Managers ft)r scheduling ot viewing appointments and
storage of irnportant booking documentation, The systern has allowed us to sgve admin rime
in Ihe Custoffler Support Team arKI theiefoie the Customer Support Team ha￿ been able to
lake on a Wl¢Jer remit across Ine or98nis8110n.
During the year we further developed our leisure membership Otrer and OUT mobife app.
laurtching a range ol new beneh'ts and forging new partnerships aCr(￿S the leisure sector.
The app changes included:
New aLJtomatic space alert notifications. which has helped reduced our class n￿shoW
rate from 13% to 5%, ensuring more of our members get into our cla&ses.
We be¢amo the first leisure trust in the UK to offer Gamification diffj¢tly in the app,
our Initial focus for this was increasing tssa9e of our digitsl membership cards via our
"plastle diteher" seheme. Sinee launeh hwe seen an inereasa in digktsi eard usaga
ot 30%.
We partnered with Endurance Zone to provide member rewards, with the system
directty integr8ted with Gladstone Software. We have since seen an uplift in members
requesting to upgrade to our Premier Membership. byith Premier Membership numbers
up just over 28%.
We rolled out an IVR into our central Customer Support Team which enabled us to
monitor call volume. and ensure our custorners reach right place.
We have continued to develop the Vision Events System. which is now able to send
•utom3tic ernail reminders of events.
We upd*td ptyment systsms 8¢ross the organisation to deliver l•)Wtr transaction
lees and less dependence on a Single payment wovider.
In December 2023, our new customer feedback system went14ve, initially at the Kenneth
More Theatre. This allows us to gain walue audience feedback f rom all ticketed shows
and visils to the Theatre.
The teeoback uses the Govmetric plattoirn has now been rolled out to Paiks. wrth
Libraries and Leisure Centres to follow latef in 2024. to give ongoing feedback from
customers. asklng a con&"sient set of quesih)ns acfOSS 811 seNlces.
The core questlons v41111)e enhanced wlth specific questions tallored to Ihe specific
service or facility visited. The data cotlection will allowi us to identify issues in ieal tirne,
bLJI also monbtor trerKls in feedback over a lotuJ period.
49
AnnLpI Repotr 2￿8124

Service Improvements & Future Plans
Service
Priority Development
MaTk•ting
Streamline all social medla accounts to ensure consistent postlng across all
platforffls.
M•iketiTrg
Irwest in a r*ocial media plarlnlng tool to manage all plaff0rrT￿ and content rno
efficientty
Mxrkèting
RÈvlew the wrpose of Do More in Redbridge with a possible rè-brand
Mtheting
Raise the profile of CtikJren* holiday and regular aGriviiies with éi9it31 conteni in
partnership with Child Friendly Redbridge
Marketing
To deliver rryarketing packages as a resutt of Wan*ead Festiwal sponsoiship
de4s,
Mark•ting
Focuse(J markethng plan for Vi*on Venues 10 include key events to showcase
nues
mark￿l￿g
To revlew Corporate &anding and Hainault Fofest branding guideline6 (1856
Café. Foxburrovis Bafn and event5
S•Thic•
To develop the Primary Schools Network meetings across the academic year.
Music
Service
Intensive recruitrnent of pupils throughout the summer term 2024 and into
autumn 2024. Through advertiyng marketing in Wision venues raBing
aware￿SS of clubs and loss￿S.
Music
Service
DovgSowi@nt of waiting area which finks irth) the socurity of the buiklirg
strlciing access ￿ the maln wts of the buildlng. Thls will requlie lundbng
which rnay be accessed fr(￿ ffAt8mal sowCes/￿3￿tS
Vocal Prwramme - durifNJ the next acadernlc year we wlll see the reiurn to Ihe
Royal Albeft Hall lor the biannual CIN>ral Fesiiyd. Thls wlll be an opportunity 10
visit sehcds who are Cuftèntly not buyin9 in ar￿ an OPP¢)rtunity to otter support
and guidance.
Mus
Developmeni of Muaic Technology piovi3ion in Schoola and ai Qui Gentrp.
This viill possibly iDGlude DJ skills and souDd produGtion. There is also the
F>tstèrbti#l for lihk up wo¢k with KMT th¢ work th¢y und¢rt*k¢ around
sound.
vocal Programme - dunro the next academic year we wlll see retLm to I
Royal Albeft H&1 fof the biannual Choral Festlval. This wlll be an opportunity 10
visit schi)olg who ar8 curfofltty not buyiTh9 in and an opportunity to ottor support
and guldance.
Sorvie•
50
AnnLpI Repotr 2￿8124

Service Improvements & Future Plans
Service
Priority Development
Llbrarfes
Full4•dl CfO&S Library Refurbishment
Librnries
Appty foi luTrding to iJffrfel¢)p Ibtary evenis prog￿rnMe and tscilities
LlbrBrfes
Develop adult prograrnmes 10 encoufa9e book burowlrrfJ
Cthure
DfrYelopm•nt
Appty lor extemal lunding to devek>p Outdoor Arts Ptograrnme
Ensufc the Outdoor Arts Pfograrnme reflects the diversity of the
community, Yiith a particular focu$ on under-represonted communities
by prografnrning Black & Asian led arts organisations. rpfle¢tlng
underrepresented artists S communities S engaging diverse audiences.
Culture
Dfrvalopment
Cutture
Development
Develop engagement opportunities for undeirepresented communities
syhlch includes SEND families. people with dlsabilities and young peopl
Museum
5 H•rrta90
Service
Complete the Ml￿um Redevek>prnent and tspen to the public
Mu#•um
& Herfts9e
S¢rvS¢¢
Develop tempoiary exhlbltions and events p(ogiamme
Mildmay
Nursqry
EXpans￿n ol the Nufsery to generate ad(Jitlonal Income
Mildrnay
NUr￿ry
Refurblsh garden 8nd update play equI￿ent
Schc>olx
Lltxary
Sfrrvice
Dellvef the Reclbrldge Book Awar(Is
SclY)ols
tnry
Service
D8velDP business model I￿Ome generation opptsrtuniti8s: piDvKl8 a
refieshed business model and plan
51
AnnLpI Repotr 2￿8124

Service Improvements & Future Plans
Service
Priority Development
Colours of
Re(Ibridge
Apply lor ACE tunding for extension year
Colours of
Rodbridge
LaUr￿h and dellver c(xnmunlty led cultlxe pro9ramrne
Colours of
Redbridgo
IIiLIvdi*e LdPdLity uf yiuyrdiiiiiie Ikliveiy ie(1111
Colournof
bridg•
Devélop v¢lurttÈÈting OPPort￿ltIÈs
Exp$nding our provision of theatre a¢tivty workshops for older membeE OT the
community. including healthy activity through DancelrTM)vement 4¥orkshops
deli*red in house Of at the venues
Th•Jtros
Th•atrns
Coftiinue to t￿￿$ on Ihe dIVe￿ty ol tf* theatre pfovision and review RDC
Theatie Prcgfamme
Continue 10 provide a more su*ainable ser4ice for the borough. led ucing
use of plastic. continue vlith ￿r0 landfill. irKiease recycliDg. Moniior and
en¢ourage use of transptrt travel to work.
Theatres
Increase the educatlonal delivery across the bocough arKI other boroughs.
Investigate funding to provide and reinstate TIE presence wlthin the borough.
Particularly focusing on social issues identified In the borough. such as knife,
crime. dome8tK violence rnisogyny
Th•8trns
fease the pfovision of aciivffies duf ing the week days lor all mernbers of the
communty particulaty in Ilford
Th•atrns
Increase reg￿ar weekday ewaning prOgr￿ming at KMT.
Theatres
To increase theatie membershlp take up
Theatres
To Gontribute iovRrds the Row Albert Hall in MarGh 2￿5
To develop Redb(idge Cieaies arKI to explore tounng productlons ar
pantomimes and producirw in othei vEnues. with the airn of our first exiernal
pantomime production on t¢)ur for winter 2025
Th•atres
Leisurn
Ilo&t a Naiional Lfague Athletics Meetfing ai Ash￿￿ Playing F￿l￿S in Juty 2024.
Lelsure
FacS1ities
InstÉll assisted lifèguard technoltsg/ at Fullwell Cross and Mayfi'eld Leisure
Centres.
L8isurn
Focifrties
Refuibigh Fullwol Cross LgisutÈ Cèntrg ch8rying rooms. thiough ihg London
B<xou9h ol Redbridge capital piografflme
52
Annual Repotr 2￿8124

Service Improvements & Future Plans
Service.:. I,
Priority Development
Leisu
FaeI15tles
Oursource angling operations at Fairlop wate￿ wr(h new angling operator.
Grow the L8R Swim Club to 225 li￿E members and hw4e Syl￿merS In regional
galas.
Fa¢iliti0S
Lèksure
Faeilbties
¥fi￿r￿ witn London BOfOLFgn 01 Redtsfidge on the relu1￿5￿MeTht and development
ol Ihe new Wanstead Leisure Centre pool
Fac51￿1*•
Work wlth London Bofough of RedbrKlge on the Lido project
Lèisure
Facilmes
Install new furniture at Faiflop w*ers 8oat House afKI Hainault Forest 1856 Cafe.
Leisum
Facilities
Mfft membershlp and s￿ImmIng lessons frcxn DFC to Gladstone In Septerrthr
2024.
LelsLwe
Facilities
ogramme of iedeeoration across gyrns Ashton Play'n4J Fields, hall.
L•isuf•
Ficilltleo
Inst811 pool cover at Mayfield Leisufe Centre thI￿gh Sport England grant
Iwtdhng.
Supw)rt/manage the delivery of capiial Improvement byorks ¢)n behalf ol
Redbridge Council including:
Redbridge Cycling Centre roof
Fvllwell clo￿ Lei8yre Centfe Changing Ro¢rns
Cenird l Library Customer tthlei irnprovements
Re(Jbridge Music Service window replacernent
Leisur•
F8¢iliti•8
Faeilities
Complete Central LI￿ary CCTV and a￿esS control rfrplacernent
Leisure
FaGilitie$
Introduce AN PR parking at Mayfield Lei￿re Centre.
Lelsurn
Fa¢ilitle8
Fairlop Outdcpor Activity Centre to host kayaking and canoeing lor Lorkdon YoLrth
Games evenis in June 2024.
Health S
w911t￿ing
Secuiè a further 12-rnonth extension lor the Musctsthkeletal contract, Homes 4
Ukrainp and Mgga / Mini Mix.
53
AnnLpI Repotr 2￿8124

Service Improvements & Future Plans
Strrvice
Prfority Devèlopment
H•alth &
VlellbeiThg
Iderrtify alteinative use optEons for Mlldmay House ènd deweltsp
proposals/business case for Redbridge Council¥ consideration
Hg8lth &
Wellbeing
Upd*e the 6n¢lusion cfJterla for the Exerclse-on-Referral scheme to
manage demand and maintain a high stsndaid of service.
Health &
Wellbeing
Improve pathway3 Within primary 5Ghools to inGiea5e ieferra15 for AGtive
Stars.
Health &
Wellbeing
Pilot a new check-ln service fof gfOUP exerclse classes at South
Woodford Libtary & Gym.
Héalth &
Wellbeing
New Holiday ActivitiÈS Programme at Littlè HÈath Sthool {Sports Stars).
H￿1th &
Wellbeing
A new Walks for Wellbeing Walk Programme and new cornmunity classes
f or older people
Hainault
For¢*t
At Hainault Forest, continue with the delivery of the Activity Plan.
This will include providing support in the development of the skylark
protection zone for this ground nesting Schedule I protected species.
Parks
Operations
To further develop the project to Improve ciicket tscilltbes wlthlrb our
parks and open spaces.
Fairlop
Wate
Tc work in partnership with the London Borough of Redbridge to
develop the masterplan for Fairlop Waters Country Park and ro continue
to improve and develop ecology. exisiing use ?n¢ income optimis8fion,
To develop our events programme in parks and encourage more people
to come to the borough to enpy both communlty and commerclal
Ents.
Fo¢d S
TO develop our tood and beverage offer across Hainault Foresi, Fairlop
Water and key Vision Venues.
Executi
Introduce cu*omer feedback sup4eys In parks and open spaces,
Libraiies and Leisure Centres.
Executivo
Deliver a newy Equality. Divetsity and Inclusivity strategy for Vision
Exe¢uti
Work with Redbridgè Council to secure investment and complete
hgritagè capitsl 1mwov￿nOfftt ¥VOfks to Valontinos Mansion
AnnLpI Repotr 2￿8124

Service Improvements & Future Plans
Service
Priorrty Developmènt
Executlve
Complete the revie••V and refresh ol S8legu¥rding pro¢¢sses. polScte$ and
procedures
Customèr
Support
S Digitsl
omplete in-sourcing of Dlrect Debit management an¢ processing
Customer
Suprxjrt
& Digits¢
Introduce customer leedback surveys in parks and open spaces. Llbraries
and Leisure Centres.
Cu&torner
Support
& Digitsl
Centralise membershlp admlnlstration and sales withln the Customer
Support Team.
11
q/
55
Annual Repotr 2￿8124

Errrfironmental Responsibilrty & Susutainability
This year $8W the F8uThch of Vision's Sustainability
Siiategy and Y￿rk cofflmenced on implementation
Of the aGtion plan to achieve our goal ot reaching
net zero by 2050. Our bJseline C¥fbon footprint
for the luel and energy that we directly use in our
operations has been reduced by 1.443 tonnes Irom
4,409 tonnes. The use of both gas and diesel has
ieduced, and an additional 2ero-rated bÈornass
Ix)ilvi 11¢15 Luiyi¢ uri stl¥¢irii. Vibiuii Ii¢lS ¢ilbV iiiUV¢LI
ali of its electricity suppty to green tariffs.
Three films.
ether with
media s
ments,
were
roduced
o raise aware-
ess of Climate
Chan
e. Vision's
Sustainabili
trat
and
Nature and
Conservation
Smart electricity meters have been Installed and
comprehensive surveys have been undertaken
on all gas and *vater meters, with the cost of
mpr<)vement plans identth"ed.
nufflber ot grant applications were subrnitted.
aThd Vision was successful in securing tuThding for
new Pcpol coveis at Mayfteld Leisure Centrè and
Independent Energy assessments at the Central
Library. Fullwell Cross Leisure Centre and Library.
v￿hIch will provide costed Improvement plans.
re
56
AnnLpI Repotr 2￿8124

Financial Review
2023/24
57
AnnLpI Repotr 2￿8124

Financial Review 2023/24
For the financial yeai etKled 31st March 2024. the Management Fee received from the
CounGiI Gontinu es to be a key. source ot funding for Vision.
The total M3n3gement Fee received In 2023/24 was £9.340.000: this was £685.000 more
than the previous year. after the delivery of agreed savings and an Inllatlon increase based
on CPI of 10.14%. This irtrease vias mainly dtse to the CPI ol 10.1% compafed to tht previous
year of 3.1%, although in reality there is a lag to the inflation being applied and this has
proved to be a challenge to in keeping pace with inflation piessurets. The Management Fee
ill increase in line with September CPI of 6.7% in 2024/25.
The total Customer income generated from Oire¢t Services in 2023/24 wats 92,498.000.
This was a significant increase froffl the previous year which generated £10. 229,000. The
increased iThcome is ettributable to a rise in tees and charges to refleci Ihe ri*llg cosis of
service delivery and volume growth.
Furthermore, Hainault Forest cafè. which had a full year of operation. added ovei E700.000
to the revenue lines. Revenue Increases have moved signlff cantly to reflèct 3 return to
pre-covid levels with a significant growth in Membership. Theatre and Halls incorne. However.
the cost-of-service delivery Is still a major challenge tor the industry.
Tne revised Funcjing & Management Agreement has notably de-riskecj the W1sion Local
Government Pension Scheme (LGPS) liability as any pension dehcil is now matched by an
equivalent asset.
•*
AnnLpI Repotr 2￿8124

Financial Review 2023/24
Statement of Financial Activities (SOFA)
An ¢)vÈr811 net deficit of £317,000 has bÈÉ¥n rècorded for 2023124 within the UnrÈ8tricted
(G ene ral) Funds alter a conrribLJtion of £IOO.000 was made to cater to the rising cosr of
maintenance, repairs, and renewals. This has resulted in a decrease in the General Fund
Reserve froffl £516.000 to £1g9.lX￿.
The Charity continues to face numerous ongoing cost piessures relating to supplies and
Servi￿S, rnaintenance contiacts. as y￿11 as all building related work. Theie ale also escalating
salary costs. the pressure of funding the London Living Wage on non.management tee
services, plus a signifi'cant increase on costs for Ihe small number of facilities that ar8 not in
the ftied price utiliiy contraci,
Vision and Redbridge Council hwe reached agreetnent to fully tund the National Living Wa ge
costs and the transition to the London Living Vrfage in 2023/24. In practical terms. all Vision
staff curienily bei ng paid £11.95 will be paid £13.15, The Council will add a of approxi-
m2tely E1,100.C>QQ to the managerThent lee with Vision then becoming solely responsible for
any ir)¢(eases frorn 2025126.
AnnLpI Repotr 2￿8124

Financial Review 2023/24
Trustees are responsible for identitying the slgniftcant strategic and operational risks to which
VIEAon is exposed arkd for reviewing the systems in place to mitigate those risks. Following
our establishfrd Risk Management arrangements. the Risk Register is presented to TrLSsiees
on a six-monthly bgsls, enabling Ihem to retain focus on the key strategic risks that the Trust
tsces. The r1e￿ Medium-Term Financial Han and Budget Strategy, along wtth the Risk Register.
will address all of the risks frdced by the Twst outlined below.
The principal risks currently tsced by the Trust as identrfied in Ihe Risk Register are".
(i) Contract with London Borough of Redbridge Beyond 2026
Discussions with the Council have taken place to discuss their future strategy for alF the
Vision services. A Prior Information Notice was published in June 2024 that will lead to an
a&8essment c>f the rnarket. followed by a Cabinet Report in the auturnn. recommending the
f ulure direction for contracting arrangements.
Vislon Is the only Lelsure and Cultural Trust deliverlng such a broad range of sepdices and the
Indication is that the Council will want to retain the grouping. It is hoped that the result will
be negotiats.ons Ihat lead to a new long-term agreement,
(li) Financial Stsbility
A slgnihcant amount of work has taken place to analyse all Incorne streams and lutLJre
income projections with manage¢ across the ¢ompany. A similèr exer¢ise ￿ats also done in
relaiion to expenditure ar)d employee costs that teed into the pressurès in the Me(Jium-Term
Fingncigl P18n. The challen9e is around the funding of the future costs of the London Livlng
Wage following the addition of over ￿.1M of additional management fee income frcyn the
Council. Wision v￿111 be requiied to furbd all future increases ftom the annu31 CPI incieases to
the managetnent fee.
AnnLpI Repotr 2￿8124

Financial Review 2023/24
{Iii) Recruitment and Retention
Thete have been signifi￿nt improvefftents in the last year but there are two roles where
recruittnent is still a ch311enge. These include hospiiality ioles. airho ugh ir 3 ppears that
vacancies have ieduced. and Lifeguards. Recruiting lifeguards is a major diffi'culty and we are
c￿rrentlY using manageis and casu31 staff to cover. In the autumn. new Al iechnology w Ill be
introduced to assist Lifeguards signifi-cantly. This will also increase the svyimmer to lileg uard
ratio m¢¥nlng that thr¢e full-time lifegvaf¢J posts Will no long¢r be requir¢d,
(Iv) Health aThd S8rety pro¢e¢Jures
Health and Safety is an ongoing fisk that is taken seriously and managed or) an ongoing basis.
Mitigations in place include the Corporate Health and Safety group. the operational Health
and Safety group, both of which are supported professionally by Ihe NFU. A foimal tevieyy
of the Health and Satety manual is in progress and a new training prografflme has also no
been estsblished.
(iv) Safeguarding Procedures
A new corporate safeguarding policy has been put in place and an extprnal safeguarding
rewiew is planfted lor the surfimer of 2024. Safeguardlng training has been set tsp tor all
staff. casuals and volunteers. and there is a nominated senior manager safeguarding lead to
oversee all safeguarding arrangements and who Itnks with the Local Authorily Designated
oth.cer (LADO) and other agencies as requifed. Vision's Chief Executive sits on the local
strategbc safeguarding board.
(v) Data Govern￿ce and Cybercrime
Given the increasjng threat of cyber-crime and complexity of data in an ever increasl ng
digital world, vfft are continuously reviewing our arrangements and working wilh pann￿$ to
strengthen OLJr approach and risk of attack. We are providing ongolng trainlng arH3 support
to statt arou nd good data governance.
AnnLpI Repotr 2￿8124

Financial Review 2023/24
The Medium-Term Financial Plan
(MTFP) and Going Concern Judgment
The Charity continues to face a number of ongoing cost pressures as well as challenges to
generate significant additioTral incotne in non-rnanagement fee supported services, particul8tty
Leisijre Centres, Theatre and Halls. Vision and Redbridge Council have agreed a position to
fLtlly fLJnd Mstional LFwing Wage costs and a sum of In exce&8 of £l,100.000 wlll be ad ded to
the management fèe in 2024125.
The MediLm-Term Financial P13n has been managed carefully and as a consequence of the
uncertainty ot income streams and salary and inflaiionary pressures, a ne4Y iteraiion that
retlects the risks above was presented to board in June 2024.
The Trustees have further considered the Charity's budget plans and income projection
scenarios and it is anticipated that with controlled expenditure and a proauive approach to
income geneEation. a positive outcome will be achieved in 2024/25 and beyond. and thai
the Charity will be able tc meet all debts as they fall due. Following this Prudent approach
throughout the year and the cautious approach Into the next 12 months. it is the Trustees.
view that Ihe Charity is able to continue as a going concern.
AnnLpI Repotr 2￿8124

Financial Review 2023/24
Asset Management
F¥Diecring and maintaining the properry and equipmenr porttolio Within the rerms ot the
Council contract remains a challenge. The annual "Maintenance. Repaifs & Renewals. {MRR)
allocation Wilhir) the Management Fee is restricted for these purposes. This level ot furèding
available rernains a challenge viith an ageing property and asset portfolio. but eou311y the
potential impact on existing and future income streams is a key consideratlon as mainiaining
facillties that residents want to Use is essential in attracting arKI reiairiing customers, as well
as mÈeting Ouf health & safety tsbligations.
Balance Sheet
The Net Assets held as of the 31st March 2024 is £1.018 million. The decrease is the result
of a £317.000 nei drawdown on general funds and a net movement In festricted funds ot
£13.000.
The Ilve-year contract with the London Borough of Redbridge inc ludes a guarantee tor the
pension liability Y¥hich allov¥s Vision to recognise an asset to off set any pension dehcit,
rernoving the risk of the pension liability from Vision'5 books.
There has been a decrease of £463.000 In Net Current Assets (£41.000 in 2022123 ro
£422,QQO in 2023/24). The current (atio has decreased to 0.8Q compared to 1.0 in 2022123.
2•?1 ej>
Undei the terms ol the Funding and Man•9ement Agreement. the two crltiul rlsks to Vision
of an incre8se in the employer contribution rate and an exil payment have been addressed
and the Courbcil will reitnbunse Vision for both.
AnnLpI Repotr 2￿8124

Financial Review 2023/24
Reserves Policy
The Reserves Policy was reviewed by the Audit Cornmittpe in September 2022, and it 4V85
decided to increase the iaiget Rese￿eS ttom £750.000 to £l.000.000 and to build towards
creating a designated fund of £250.000 to fund all associated costs relati ng to bidding
f or the Contr8et in 2026. Board agreed the change in reserve policy in September 2022.
Although VISion and the wider irtdustry face unprecedented pressures. the wsition of the
Board has not Changed towafds thFS target in the lon9 tefm.
AnnLpI Repotr 2￿8124

Statement of Trustees, Responsibilities
The Trustees (who are also the Directors of Vision Redbridge Culture & Leisure for the purpose5
of company13w) are responsible for preparing the fi.nancial statements in accoTd8nce with
applicable law and United Kingdom Generally Accepted Accounting Practice (UKGAAP). in
particulai FRS 102.
The Companies Act 2006 requires Trustees to Pfepare financial statements for each finar)cial
year that give a true and (air view of thè state of affairs of the charity and of the incoming
resources and ?ppli¢8tion of resourc¢s, ir¢luding the Inoome and expenditure, for t￿t y¢or.
In preparing these nnanciai statements. Trusiees are required to:
Select suitable accountlrig policies and then apply them consistently.
Make judgements and estimates that are reasonable and pwdent: and
Prepare the financial statements on a golThg ¢on¢ern basis unless it Is inappropriate
to presume that the Trust will continue in business.
Trustees are responsible for keeping adequate accounting records which disclose with
rÈ8Èonable accuracy at any time the financial Position ot the Trust arbd ensuring that t he
Fir)ancial Siatements eomply with the Companies Act 2006. They are also respoThsible tor
Ihe safeguarding of assets and hence for taking reasonable steps for the pieventFoll and
detection of fraud and other irregularities.
In so f ar as the Trustees are aware:
There18 no relevant audit inforniation of which the Trust'8 8uditors are un8w818: and
The Tru*ees have taken approprlate steps to identty such relevant information and
to estsblish that the auditors are aware of that Information.
The Trustees are responsible for the maintenance and Integrity of corporate antJ flnancial
Infomation on the Trust's website. UK legislatiort goverrting the preparation and ¢Yissèmitiation
of financial siaiemenis fft8y diff er from legislatK)n in othei lurisdiciions.
On behalf of the Board of Trustees:
Trustee
Trustee
The Trustees. report. Including the Strategic Report. was approved by the Boafd on 12th
Septefflber 2024.
AnnLpI Repotr 2￿8124

Auditors, Report
2023/24
AnnLpI Repotr 2￿8124

Audrtors. Report
, INDEPENDENT AUDITOR'S REPORTTOTHE MEMBERS OF
VISION REDBRIDGE CULTURE & LEISURE
Opinion
We have audited the financial statements ol Vision Redbrid9e Culture & Leisure ('the company.)
for the year ended 31 March 2024 vihich comprise the siatement of Financial Activities. the
Sutnfftary Income and Cxpenditure AGGount, the E3alanG¢ knTrh¢et, Ihe Cash Flovv Statement
and notes to the h-nancial statements, including Signifi.￿nt accounting policies. The h-r)a ncial
reporting f ratne40￿rk that has been applied in their prepaiation is applicable law and Unrted
Kingdom Accounting St8nd21ds, Including FRS 102 'The Firbanci31 Reporting Standard Applicable
in the UK and Republic of Ireland, (United knngdorn Generally Accepted AccouThting Practice).
I n our opinion the financial statements:
give a true and fair view of the state of the charitable company's affairs as at 31 March
2024 and of its incoming resources and applicatitsn of resources. Including its incorne
and expenditure. for the year then ended:
have been properly prepared in accordance with United Kingdom Generally Accepted
Accounti ng Practice: and
have been prepare(1 in accordanGe with the requirements of the Companies Act 2006.
Basis for Opinion
We eonducted our gudtt in accordance with Intemational Stsndards on Auditing (UK>
(ISAS {U K)) and applicable law. Our responsibilities under those standards are f urther
described in the Auditor's Responsibilities ft)r the audit of the financial ststèmènts
section of our report. We are independent ofthe charltsble cornpany in accordance
with the ethical requirements th* are relevant to our audit of the financial ststements
In the UK. includlng the FRC'S Ethical Stsndard. and we have fulfilled our other ethical
responsibilities in accordance with these requirernents. We believe that the audit
evidence we have obtained is sufficient and appropiiate to provide a basis fry our
opini￿.
Conclusions re18ting to going ¢oncern
1 n auditing the tinancial statements. we have concluded that the trustees, use of the going
concern basis of accounting in the prepatation of the ftnanci31 statements is appropiiate.
Based on the work 4ve have performed, we have not identified any material uncertainties
relating to events or conditiorks that. individually or collectively. may cast signtficant doubt on
th9. ph2rit2blg cnmpany'.% ability to rontinLJP 2% 2 going roncfvrn for a ￿rI0￿ of 2t1È3st IwÉlv@
rnonths t(om when the financial statements are authorised for issue.
Our respongbilities and the resp)nsibllities ol the Irustees with respect to going concern are
dfrsctibed in the relevant sections of this report,
AnnLpI Repotr 2￿8124

Auditors, Report
Other information
The other inform3tion comprrses rhe intcrfrrbati￿ included in the fepori, otr*i l￿ft the finartkql ststeM￿Trts
ancl w audltor's rep(Kt thereon. The trv#ees are resFonslble for the Olhei Information contspned within tl
annual report. Our owArJTh on the financ41 statements does not cover the other intNm3tion wd. oxcepr ro Ihe
exteni othervAse explicttly state(1 n our reFK>rt. we do not express ￿ ftxm Dr assurance (x)nc4us¥on t￿reOn.
Our rEsponsibiliry rs tt> read the other information and. in doing $0. consider whethef the other iThform?tr'on
is maieri311y Inconsistent W1th the fiftanci31 statemeftis or our knowledoe obtained In the couise of the
audit or otherwise ￿P￿￿[S to be materihlly misstated. Ir identity such fnatEtrial inconsi stenci&s 01
app8(ent rnaterlal misstaiements. we are required 10 detef mine vthether there is 8 matefial misstatement
in the financial statements themselves. If, based on the vvork Ive have perfofrned. we conclude
that there is a rnaterial misstaternent of this Oth￿ information, we are required ro report that facr,
We ha￿ nothing to report in this r¢9ard.
Opinions on other matters prescribed by the Companies Act 2006
In our opiniDfb. based on the V￿rk urKleftaken in the Coufse of the aLMYit:
The inforrnatbon given in the strategic report aTrd the trustee8' annual ￿POrt fDr the financial year
for which the financial statements are prepared is GlXlSiStent with the finanGial statefnents: and
the strategic report and the trustees, annual report have been prepared in accordance with
applicable legal requirements.
Matter8 on which we are required to report by exception
In the light of the krH)wledge and urKJefStanrfing of ttr￿ company and its environ ment obts ined i
the course of the 8udit. we have not identffted matenal misstatements in the strategic report Dr the
tiUStees' annual repori.
We have notfwng to report in ￿ spect of the lollowiro matters wtrEre the Companies Act 2006
requlres US to report to you tc In our opinlon:
Adequa¢e accounting records have not been kept. or retums adequate for our audit have r￿t
been received from branches not visited by us: or
the financi4 ststements are not in agreement with the accounting records and retums: (
certain disclosu￿S of trustees, rernuneration specified by law are not made: Of
¥ve hw¢e not r￿1ve￿ all the information and explanations we reqLire for our audit.
Responsibilities of Tru8tee8
A5 explalrped rnore lulky in the trustees. resFK)nsibilities staterneDt sel ¢)ut on page 65, ttr￿ Irustees (who
are also the directlys of the charitable company t(y the purposes of ¢Mipny l*v) 8r• r•spoThsible
tDr the p￿pardtiOrn of thè financial statements and for being satisfi'ed that they give 3 true and tsir
viow. and for such intemal control as the Iru*eesdetermine is n8cessary to enable the prepa￿lOn
Gf financ￿1 statements that are tree from matefial misstatement. vihether due to fraud or error.
AnnLpI Repotr 2￿8124

Auditors, Report
I n pro￿¢1￿9 the fin$ncial st¥temÈnts. the trustees ¥Te rosptsrbsiblt for astsessirtg the ¢harit4blè
eomp&ny's 8bilFty to continuè as a going eoThcein. disebosing. as applicable. mattèrs rel8ted to going
concern and using the gDing concern bssis ot acc(￿ntIftg unless the trustees either intend tts Iiqudciate
the charitaijle ccKnpany or to cease operations. Of have no reall*￿ alternative but to Jo so.
Auditor¥ responsibilities for the audit of the Financial Ststements
Our objeciives are to obtain re3s0r￿b1e assurance about whether the financial siaterThents as a whole
ie free f¥om material misstatefflent. whether due to fTaud ot ertor. and to issue èn auditor's iepoit that
in¢lud¢? our ¢pinion. Rea4¢neble o&yron¢e l*a o high level ol afaknThurgn¢¢. l)vt fbQt • gv?ront¢¢ Ihot
Èn audit tondutted aeCOrdarttÈ vdith IW (UK). wiill alvlay& detèct a matèrial ffiiSStatÈthent whe
It Éxists. MiSStatÈmènts Can aiisè trom fffdud or e¢fO( Ènd afe eonsidÈiÈd material Il, Individuèlly or in
aggie9ate. they could reasonably be expected to influenee the eeonomic decisions of users taken
on the basis ol these hn8nei81 statements.
As part of an audit in accordance with ISAS (UK) we exercise professional judgement and rtk3intairb
proression81 s¢epti¢ism ttsoughoul the audit. we also;
Identify and assess the risks of material rn1&StateTh￿nt ol the fi.nancial st*ements. whether due
to fraud or errof. design and perform audlt procedufes responsive to those risks. and obtain
audit evidence that Is sufficient and approp(iate to provide a basis for our opinion. The risk of
not detecting a material Trisststement resulting from fraud is th￿her than for one resulting Irom
eiirji, ab fidud ITiay iiiv01￿ £•ullth%ioii. foig&iy. inteiitiundl Qmib&iun4. llli51wesentaLioiis. vr tlig
override of internal control.
Obtaln an unde(8tsnthng ol knternal ¢ontrol Telev￿1 to the audrt In order to deslgn a￿111 5xocedure6
thst are èppropriate in th• citcumstaneès. but not for thè purpo$es of exprtssins an opinion on
the effeCtI￿neSS of the charitsble company's Internal Cont￿1.
Evaluate the appfopriateness of accounting policies u sed and the reasonableness of accounting
estbrnates and related disclosures made by the trustees.
Concludè on the appropriateness of the trustses. use of the going concern basis of accounting
and. based on the audit evidence obtainèd, wheth&r a material uncertainty exists rolated to
events or conditions that may cast significant doubt on the charitable company's obility to
contIn￿e as 3 golng concern. 11 we conclude thai a mater￿1 uncertainty exists, we are requlred
to drayi attention in our auditorfs report to the related olisck>sures in the fi'nanGial staternents or. rf
such discloswes are inacl8qUate, to modity our opinton. Our conclusions arè based on the audFt
evidenc8 obtsined up to the date of our 8udiiorÈ report. Howevèr, future events oi Cor￿ itions
may cause the charitsble company to Cease to continue as a going £4￿cern.
Evaluate the over811 presentat￿n. structure and content of the financial statements. Tncluding
the disG106ure5. aTKJ wherhei the financial statertbents repfesent the underlyirv3 transaGtion6 and
events in a manner that achieves fall wesentation.
We Gommyni¢*e 4Yith those Gh?rge(I with governpn¢e fepr¢Jing. omong other rn?tteT5. the pl¥nnod
scope and tim4ng Df the audii and signifi.cant audrt fi.ndings. including any sigThiticani deticierKies in
intern81 ¢ontrol that Identrty during oui audit.
AnnLpI Repotr 2￿8124

Auditor¥ Report
Explartatitir) to what èxtÈrtt thè Audit waÈ eOh&idérèd eapabablè of dètèetirty
Irregularities. Includin9 fraud
Irregularities. including fraud. are instances of non-compliance ¥yith laws and regulati ons.
We design ptoceduies in line with our Fesponsibilities. outlined above. to detect material
misstatements In respect of Irregularities. Inclu4Jing f raud. The extent to our
procedures are capable ol detecting irregularities. including fraud is detailed below.
The objectives of our audit in respect of fraud. are; to identity and assess the risks of material
mi3StaietTrent of the finoTrGièl ststements due to freud- to obtoin 3uffiGient ¥ppropriate su dit
evidence regarding the assessed risks of material misstatement due to fraud, through
desi gning and implementing appropriate responses to those assessed risks- a nd to respond
ap prO￿latelY to instances of traud or suspected fraud identified duiing the audit. However, the
primary responsibility for the prevention and deteciion of fraud rests with both management
and those charged with governance of the charitable company.
Our approach was as follows:
We obtained an understanding of the legal and regulatory requirements a pplicable to
the charitable company and considered that the most signifi'cant are the Companies Act
2006. the Charities Act 2011, the Charity SORP. an(1 UK financial reporting standafds as
issued by the Financial Reporting GounGiI.
We obtained an understanding of how the charitable company complies with these
requirements by discussions with management and those charged with governance.
We assessed the risk of material misstatement of the financial statements. including the
iisk of material misstatement due to fraud and how it might ¢xcur. by holding discussions
with management and those charged with governance.
We inquired of management arèd those charged with governance as to any knovin instsnces
of non-complianee or suspected non-cornpliance with laws and regulations.
Busod cn this undcrstanding, wc dcsigncd spccifi'c appropriato audft proccdurc8 to
identify instances of non-cornpliance with laws and regulations. This included making
enquiries of management and those charged with governance and obtaining addttional
corroborative evidence as required.
AnnLpI Repotr 2￿8124

Audrtors. Report
There 8re inherent limttations in the audit procedures described above. We are Eess likely to
become aware of instances of non-compliance with laws and regularions that are riot closety
relaied ro everns and transactions reflected in the ftnancial statements. Also, the risk ol not
dereciing a m*erial misstatemerbt due to fraud is higher than the risk of not deteciing one
&ulting from errol. as fiaud may involve deliberate concealment by. tor exa mple. foioery or
intentional misrepresent81ions. or rhrough eollusion.
Use ot our report
This report is made solely to the charitable company's members. as a body. In accordance
wrth Chaptei 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken
so that we might state to the company's members those mattels we arè iequired to state to
them in an auditor's report ar￿ for no other purpose. To the fullest extent permitted by law.
we do not 8ecept or assume responsibility to any party other than the ch8ritable company
and cha ritgble company's members as a body. for our audli work. for this report, or for the
opinions Ive have formed.
k¥¥AAL
Andrew Stlckland (Senior Statutory Audltor)
foi and on behalf of Moore Kingston Srnith LLP.
siatutory Auditor
Date: 4 October 2024
6th Floor
9 Appold Sireet
London
EC2A 2AP
71
AnnLpI Repotr 2￿8124

Financial Statements
2023/24
72
AnnLpI Repotr 2￿8124

Financial Statements
Statement of Financial Activities InGluding Income and
Expenditure Account- Year ended 31•t March 2024
Unrestricted Funds
GeDeral De￿nate(l R•strict
Tor81
Funds
Funds
F￿d• 292a124 20221Z3
£000
£00￿ £OQO'¥ £OQOS
CharitablE ACti￿lIeS
' Di￿[ Sefvicgs
12.498
10.229
' Gfents eTrd
ContributK)nS
. M3h8gement Fe
. Olher Irbcijrne
1.748
8.229
495
21.222
1,111
8.655
617
21.287
495
2,￿ 24.081
cri41 &iafJl¥ A¥liv Iiies
Culture and Llbiafi¢S
. Paiks and Open
Space3
. Spon and Leisure
3.258
10.036
8.404
5,022
7.790
1,093
8,883
8,357
Totsi
11480
24,411
22.797
N•t Ir•coTrvI
(EAp•nditur•) b•for•
TraTh&fer8
1.742
(2.OT2)
(330)
(1,510)
(2.059)
2.059
N•t Ir•cam•l
(Exp•nthtur•) •ft•r
a)
(330>
11,sio)
tu¥i81 ILosrA%)I
C￿￿8 on Defined BeTrefft
PeThS￿n Scheme3
N•t Mov•m•rt In FuThdB
(13)
(330)
(1,510)
Jji. Ilk"
Total Funds &ought
ForwArd
S16
832
Total Furds
1.348
73
AnnLpI Repotr 2￿8124

Financial Statements
Balar¢ce Sheet - (As 31st March 2024)
•t M•rGh 2024
Bt March 2023
Mot•
000
Éooo&
Fixe(l tsltts
Tangible Fkxed
Assets
12
1.307
Curr•nt Awls
Pen￿On
Stock
Debrorsl
Prepayrrben
Cash at and In
Hand
16
1.192
Trt81 Currnrt
1.651
2.314
Li•biliti•s
Credrtijrs: Amunts
Falllng Due Within
15
2.073
2,273
Plet Currnnt
(422)
Tat41 Awts L•
Cwrant Liabiliti•s
1P18
Provision fof
Liabiliiies: Defi'ned
Benefit PenS￿n
Schtthè
16
I,Q18
1.348
Th• Fund••f th* Chrity
GeTh8ra Fund
Desiwated Funds
De$l￿18￿d pen8i)n
516
R￿Elbctod Fwbds
18
819
832
I,Q18
ThB Fina￿la] Stateménts Y￿rE approved by the Boafd Df Trustees and authorised is8￿ on12th Sept￿bar
2024 and si
ItrBd on theif behalf by.
Trustee
Trustee
74
AnnLpI Repotr 2￿8124

Financial Statements
Cash Flow Ststtmèrtt - (Yèat èhd 315t Marth 2024)
2023/24
£ooo'$
2022123
£OCQs
311
1863)
Ca•h Flvel frgm
Irp4•¥ting Artiviti•#
• Inieiest Recelved
25
10
. Capiral expgndiiure
Increase (Decre￿) In
Cash Sn Year
(647)
(373)
(1,500)
Ilots i . R•eon¢lllatlon
of Ca*h Flow
Net IncomiTrg Resources
alter Trnnsfers
tjeftned Benefi't Pension
Charge
Delned Benefi"1 PenAon
Coniribuiions paid
(330)
(1,510)
Inierest Rocewe
(25)
110)
(4)
Decrease {Inciease) In
Stock
Decrease (Inciease) In
Debtots and
Prepayments
Incrca•c (Decre￿e) In
Cie<litors
593
(200>
{479)
Deprectalion
557
Net cash Flow frorn
OpBrating ActivitTres
(311)
(863)
75
AnnLpI Repotr 2￿8124

Financial Statements
31st March
2023
Mo%wTrert In Year
>lst March
2024
Ilote11- An*lysl$
t Cash and Cash
Equivalfjnts
C88h at Bank 8nd In
H8nd
19
Shott-Terrn Deposits
Tr8
(392)
Totsi
(373)
430
2023124
2022123
£ooob
Ilots iii . RecoTrcif￿tloTr
of Cash Flow
to Movernert in N•Q
Funds
Increase (Decrease) in
Cash in the Yeai
(3rd)
(1.500)
Movement ifb Net Funds
ITr the Yeai
(ard)
<i,soo)
Opening Net Fuftds as at
1st Aprll
Closing Met Funds as at
¥1st March
803
AnnLpI Repotr 2￿8124

Notes to the
Financial Statements
2023/24
AnnLpI Repotr 2￿8124

Notss to the Financial Statements
Notès to Firtaneial Statèmèrtts (Yèai èrtdèd 318t Mareh 2023)
Note 1- Accounting Policies
B?5is of Accounting
These Financ 131 Statements have been prepared under the historTcal cost corwention and
in 3ccordaThce with the Charities Statement of Recommended Practice (SORP) (FRS102)
4which is the applicable Financial Reporting Standard in the UK and Republic of Ireland and
th e Companies Act 2006. Vision is a Public Benefit Eniity as defined by F RS102.
Going Qonurn
Owing to the ongoing cost pressures, as well as challenges to generate incorne in non-
management fee supported services (particularly Leisure Centres. Theatres and Halls). the
charity ended rhe year wrth a loss on ils 3Ctivities of £330.000 and a net current liabil1t￿S
position of £422,000, The principal income stream fof the charily is the management
tee trom London Borough of Redbridge (-the Council") which is contracted until 31
M8rch 2026. which increases by CPI. from April 2025, mitigating in11ationary pressLJres.
The charity has also secured agreement frorn the Council that the Council will. from
April 2025. increase the management fee by a further sum to stave off the impact of the
Inr.rp.as@s in thg Lc)ndnn Llving Wagg. .8hartly aftpr thp ypar gnd, thp ngxt iri8talmp.nt r)f
the management fee for the comirkg year VRS received. restoring the net current assets
P0S4tion. The Trustees have revi￿ed management's forecasts and income projection
scenarios and are confident thot with controlled expenditure. and a proactiwe 3pp(oach
to income generation. a pog'ts"ve outcome will be achieved over the course of at least 12
months following Ihe approval of these ftnancial statements and the Trustees are satisfi'ed
Ihar the charily v¢ill be able to meet all debts as they fall due.
Given the above. the trUst￿S continue to adopt the going concern basis in the preparation
of the financial statements.
Etstimatsts and Judgemtnts
In applying the Accounting Policies, judgements, estimates and other assumptions are
iequlred to be rn8de regarding the carrying amount of asseis and liabilitles, where preclse
irblo rmation is not available. Significant examples inclu<Je the estifflates and assufflptions
Ihat underlie the Pensions data used within the Statements. whereby the piofessional
services of a qualified actuary are eommissior)ed.
The carryingvalues of Fixed Assets also relyon a number of assumptiorbs. including the Useftjl
EcoThomiC Lifè (U EL) of irbdividual assets. with judgemènts based on historical experien¢è.
Actual results may difler Irom esiimates.
Ouisrancling debt Is reviewerj annually foi its collectability based on experience and specific
lnielligen￿. ¥Vilh adjustments made accordingly to a Bad Debt Provision. to determine the
¢8rrying value ot Oebtors on the Balance Sheet.
Estimates and assumptiorbs gre reviewed on an ongoing basis. Revisions to 3ccounting
estimates ale recognised in the accounting period in which the estimate is revised where
Ih e revision only affects that period, or in the period of the fevislon and future periods where
th e revision affeGt6 both current and futuie periods.
78
AnnLpI Repotr 2￿8124

Notes to the Financial Statements
Incorne from Charitsble Activities
Income 15 received from thiee fflajor souiCÈS:
Diract Services Ineorne
This is income generaiea by the tscll6ties rnanagecl ty Vision In the form of fees and
cha rges and are recwnised as services delivered. All direcr services income is credired to
the Statement of Financial Activities on an accrual basis. I ncome for annual mem berships
is accouThted for over the membership year. with amounts ielating to future accouniing
periods beinq defeired and held on the Balance Sheet as Deferred Income.
Management Feè
An annual Management Fee is received from the London Borough of Redbridge compiis-
ing two componènts - -Restricted Funds- and -UniÈstricted Fu nds-. RestrictÈd Funds
mainly ielaie to the Maintenance. Repairs and Renewals Fund (MRR). which is used for
spending on assets used by the Trust. but rem3ining in the owlnership of the London Bor-
OU9h of Redbridge.
Grants and Other contrib￿10￿3
Grants and other contributions are recognised in tull in the Statement ot Financial Activities
in the year in which they are received. of in the case of grants with a&s¢ciated eligibility eri-
teria. in the year i n wihich those critéria are satisfi'ed. Where entitlement to grants ree&iv-
able is depeThdant upon conditions within the charity's control, the Income is recognised
when there is sufftcieni evidence that conditions will be met. Whefe there is uncertainly
as 10 4vhether the charity can meet such condittons, recognition of the incoming resource
is deferred.
Expenditure on Charitsble Activities
Expend iture is accounted for in the Statement of Financial Activities on an accruals basis.
being recognised in the year in vdhich it is incurred.
Expend iture is incuf red on the costs associated with the organisation's charitable activities.
Ch8 rltrble ?ctivlties pxpenditvre can be further sub-divided as follows:
Direct Servlce8 Expendlture
Expenses Incuired on the defi.ned ch8rltable purpose of the Trust, including staff costs
aiiributable to the activiiy an(1 monagemeni of the lacilities.
Grant Funded Activities
Expenditure related to a¢tivitEes vvheie the associated income has been ￿ceiVed in the form
of a grant.
Othor Ewonditure
Relates to support costs such as general administration. management and irrecoverable
ValLJe Added Tax (VAT).
Allocation and Apportionment of Support Costs
SupF)ort costs are allocated to operab.onal serrfices on a basis most consistent with thè use
Of resouices.
79
AnnLpI Repotr 2￿8124

Notss to the Financial Statements
Notè 1- A¢¢ounting PolSclès eontinued
Financial Instruments
Wision onty has ff nancial assets and ftnancial liabilities which are e13ssified as -Basic Financial
INstiumerhts- under Section 11 of FRS102. The financial Instruments
speciftcally Bank
Depjsits, Cash. Cieditors and Debtors
are initially recognised at their transaction value
and are subsequently tneasured at amortised cost. where applicable.
Tangible Fixed Assets
The land arbd buildings at the centres managed by Vision are effectively leased as part of
the contract with the Council, bLrt the Council retsins the ultirnate risks and rewaids of these
assets. Accordingly, the access Vision has for these assets is to enable it to operate the
activilies 8nd deliver the public services it is conrracted to piovide. Vislon ¢Joes noi own
these assets and therefore they are not recognised in the balance sheet. Where Wision
incu rs expenditLire of a capital nature in relation to these buildings above the . De M inimis-
level Ihey are capitslised and depreciated to the end of the contract as set out belDW.
Vision Wixed Assets
Tangible Fixed ts are held for use in the oupply of oBervices and are expected to be u￿d
for more Ihan one ff nancial year. Expenditure on the acquisition. creation or enhancernent
of such assers is treated as capital PfOVKded that the future ecoriomic benefits or service
poterhlial will flo¢N to Vision. Expenditure that maintains but does not add to an asset's
potential (i.e. repairs armd maintenance) Is ch2fged as an expense as it is incurred.
Expenditu re which meets the definition of capital but falls below a pie-set minimum level
in value (the "Oe Minimis" level), is charged as an expense in the year it is Incuried. The
De Minimis level for VisioTr is £7.000. Tangible Fixed Assets are stated at cost (including
Irrecovera ble VAT, net of Depreciation and 3ny piovision tor Impairment). All assets accoLJnted
foi by Vision ale directly owned by the Trust.
Oeprec43tion
Depreciatlon is provided on all Tanglble Fixed Assets based on Ihe 'straight line, meihod over
thei[ Estimaied Useful Lrfe (EUL). with no charge made in the year ot acquisition, but with a
full chafge made in the year of disposal. Annual Depreciatson charges are as follows.
Annual Depreciation Gharye
Building works
Pfo fata to Ihe end ol the Cuifent contract.
EquFpmort &
Mtstor Vehicles
20 to 33.3% per amum
FLYniturn
10% per annum
80
AnnLpI Repotr 2￿8124

Notes to the Financial Ststements
Notè 1- Aecounting Policiès ¢ontinU
Dtrprt¢iatioh eortt
. Annual Depre¢￿tIOn charges ensu￿ such Assets a￿ fully dep￿1¥rett upon rhe
ex￿rY of tlle management agreefftent.
* Assers belonging to Wision: depreciarion will be ch¥rged?ccording ro rhe estimated
useful life of the asset
Assets belonging to rhè London Borough ot Redbridge.. depreciation byill be
ehai9ed t4 thè end of the C¢)ntfaCt l.e end 012026
T8ngible Fixed Assets. including tully depreci8ted assets. will continuè to be hekl on thè
B8 lance Sheet until such time that they are abandoned, scrapped or sold, at which point
they will be written out. with any balance being charged as a revenue expense.
lrnpairrnent
Impairment reviews ale carried out where there is an indication that the recoverable amount
ol a Tangible Fixed Asset may be lower than Its Balance Sheet value. and (if confi'rrn8d) arè
ritten down to the recoverable amount.
Leased Assets
Lga%p.% arp elalsifigd a8 FinAneA). IpA8P.8 iinlp<% thpy mppt thg eritgfia Cjf an Opp.rAting l(¥A89
The characteristic of a Finance lease is that the lease arrangements tTanster substantially all
of the risks and re4vards of ownership to the lessee.
Assets held on Finance leases are included wiihin Fixed Assets on the Balance Sheet with
8 coriespondlng Creditor established tor future lease payments. The asset is depreciated
(with a corresponding chaige to revenue) over the term of Ihe lease. In addition, interest
costs are charged directly to revenue. Operating lease paY￿ntS are charged to the cost of
sepiice on a sliaight line basis over the term ot the lease.
Stocks
Stock is Included on the Balance Sheet at the lOv￿r of cost or estimated selling price, less
costs to complete and sell.
Pension Costs
Employee members of the Local Government Pension Scheme (LGPS} that transferred from
the London Borough of Redbridge to the Trust (under "TtIPE" regulations) are entitled to
remain wrthin Ihe scheme (or join rt they have not already done so). The LGPS is a defined
benefi't scheme which is lunded by both ernployee and ernployer contribut ions. An annual
pdate (Éupplementèd by a lull triennial valuation) 18 provided by thè seheme't actLJ21V.
which sets out Vision's share of the estimated assets and liabilities. In 8ecord8nce with
Financial Reporting Standard 102 (FRS102). annual fnovements are reflected kn Ihe Income
and ExperLclAture Accounr with net balances reflected in the Balance Sheet.
The curient Funding and ManagemenrAgreernentwiththeCouncil includes a"pas5 through"
appioach in relation to the Local Government Pension Scherne. "Pass through- rèflectg the
genor31ky accepted markpt tx)sition in relation to l GPS and the associate.d ri.sk foi oppratcws_
AnnLpI Repotr 2￿8124

Notss to the Financial Statements
Note 1- Accounting Policies continued
The posrtion agreed between Vision Redbridge arKI the Council is summatised as toll¢Jws:
Any i Thcreases to the tixed Employer Contribution Rate will be met by Vision Ftedbridge
bul relmbursed by the Council.
Any Emil Cuniribuiicin bvill be tnei by Wision Redbridge but ieimbuised by th8 Council.
Vision Redbridge will remain responsible for any increases to the fixed Ernployer
Contfibution Rate or Exit Contribution if. and to the extent that, such increases relate
diieGtly to Ihe GQtrmercial deGiSiQn6 of Vision Redbridge save where:
The Councll agfees to meet these costs, at Its discfetion
o The cosis arise in relation to an agr￿d Change in Sepiice
o The costs arose in relation to implementstion of a -Best Value Change-
The five year contract y￿[th tlie London Borough of RedbrKlge includes a guafar)tee for the
pension liability which allows Wision to recognise an asset to offset any pensioTh deficit.
In addition, Vision also has employees that are members Of three other pension schemes
as tolloyws:
Teachers. Pension Scheme {TPS)
A nufflber ofemployeesare membe(sof IheTPS. which Is adrninistere(J by the Departffent
of Education.The scheme provides memberssyith specihed berbehts upon their retiremènt
and Vision contributes towafds the asscciated costs alorbgside employee rneml)ers. The
scheme is iechnlcally a defined beneftt scheme. However. the scheme is unfunded an(J It
is not possible to determine - with sufficlent accuracy for accounting purposes- Vision
share ol the unde(lying financial position and performance. Consequently the TPS is
accoijnted for on the same basis as a defi'ned contribution scherne.
Frie1￿8 Provident ("Stskeholder Pension")
A small number of employees. who were not eligible for LGPS nTrembership. were enrolled
on a defined contribution scheme administered by Friends Provident. The cost of the
a5sociared ietiremeni benefits Is met Ihrough 'matched' efflployee and efflployei
coniribuiions, Following a change in legislaiion on workplace pensions which has seen
the introdJction of automatic enrolmeni. rrembership of the scheffte has declined 8s has
the option to transfer to a scheme administeied by Friends Life.
Friends Life (-Group Pension Plan")
Subject to an opt oul clause (following autornatic enrolment) and other qualifying criteria.
èxisting employees rK)t already in a pension scheme and new st8rtets are systematically
bei ng en rolled into a deh-ned contribution scheme administe(ed by Fiiends Life. The cost
of the associated reriiement beneh'ts is met Ihrough a combination ot employee and
amployei contributions,
82
AnnLpI Repotr 2￿8124

Notes to the Financial Statements
Note 1- Accounting PoliGies continued
Employer contribuiions to the three ¢Jefi"ne(J contrtbution schemes described above 8re
reflected in rhe Inco￿￿ and Expendituie Account onty.
Fund Accounting
The funds of the Trust fall into two main types:
Unrestrlcte¢J Funds a￿8ValIablelo use to further the purposesol theTrust. Unrestricted
Funds may set aside to fund particuaf actNities at the discretion of the Trusi.
Restricted Funds ate held by the Trust for specific purposes. detetfflined by the
dor￿(. The specified Pufposes a re consistent with Vislon's overall objectFves.
Note 2- Direct Service8 Income
Unrestricted
Funds
Restricted
Funds
Totsl
2023/24
Totsl
2022123
£OOtrs
£00ty8
£OOOb
CLplture and
Libiaries
3.477
3,477
3.229
Parks and
Open Spaces
Sport and
Leisure
2.298
2.298
2.637
6,Td3
6.723
4.363
Totsl
12.498
12.498
10.229
83
AnnLpI Repotr 2￿8124

Notss to the Financial Statements
Note 3 - Aesources Expended
Direct Suppwt
Exwndfture
Benefit
Pension
Totsl
2023124
Totsl
2022123
£(X)O's
£OOO's
£ooo's
£OOO's
2000's
Unr•stri¢t
Expe￿￿tUr*
Cul ture and
Lib raries
6.184
6,668
Parks and
Open Spaces
4.707
315
5.022
5.460
Sport and
Leisure
7,389
401
7,7go
5,203
SubTotsl
18.280
19,480
17.348
Restrirted
Exp8nditure
Culiure and
Libraries
3,258
3,258
3.451
Parks ar)d
Open Spaces
Sport and
Leisure
1,093
1.093
1,054
Management &
Support
Sub Total
4,931
5.449
Total
R050urc•s
Expended
Z3,Zl1
I,ZOO
24,411
22.798
AnnLpI Repotr 2￿8124

Notes to the Financial Statements
Notè 4- Support Costs
Culturt ￿Tk3 artd
and
Open
brnr•es
Spa￿$
Sport
and
LeisuTo
Totsl
2023124
Toia1
2022123
£OOLYs
£OOO's
£000
£OOD's
219
116
517
462
HR and Payroll
42
22
98
Insurance
135
111
317
Cash C¢llection
Tree Surgery
59
MHR Payroll
16
26
55
Gu4ernance
Cost
29
105
Management
and Support
Totsl
1.051
85
AnnLpI Repotr 2￿8124

Notss to the Financial Statements
Notè S- Ststèmènt of Financlal Activitiès lrteluding 1ft￿m• and
Expenditure Account- Year ended 31V March 2023
unrestric￿ Funds
General
Funds
Not* £OWJ
Oeslpviecl
Funds
£OOOts £OOtys
R•gtric•d
Funth
Total
2022123
Total
2021/22
£OCXYs
Charimble Activities
DiieGI Services
lThcorne
G(anis ¥wJ
¢wrikMion$
M anagement Fee
Other In¢orTho
10,229
10229
3.618
7.548
617
1.107
Trf•l
1B,394
2,893
31.357
Charilable Activltles
Cuiiuie 2nd Librnrnes
Parks Eno Open
sp￿es
Sport and Leisure
3.451
14038
EQ705
5.460
5.303
1,054
6.879
11348
6.449
22,213
It•t lfteornol
IEwnthtur•) b•f•rn
1,046
(2,5￿}
I1￿10)
9.144
Tr4nsfer6 b•tw••ni
fuThds
(1,816)
1,816
<Exp•nthur•) aft•f
(740)
{1,$10)
9.144
Actuar￿1 (Losses)I
Gains on Defi'ned Beneh't
Pension SGhemes
78
Itet In ￿nd¢
13.149
86
AnnLpI Repotr 2￿8124

Notes to the Financial Statements
Note 5 - Statement of Financial Activities Including Income and
Expenditure continued - (Year ended 31st March 2023)
Total Funds 8Mught
1.286
1.572
{10.291)
Totsl Fundi
516
Dir&ct Servi￿8 Income
Urv•8tricted
Fund•
Totsl
Total
2021122
fOQVs
tQQOs
Culture and
Librèries
3.229
3,229
&091
Pgrks aid Op8n
Spaces
Sr>Ort aThd
Le13uie
2.637
1,431
4.363
4.363
4.462
Tot•1
10.229
10,229
Resources Expended
Dir•rt
Suppwt
Totsl
2QW23
Total
2021122
Pon4bn
tooo
£OOtys
EO¢)Os
Urrf•strict•d
ExppTrditurn
Culture 8nd
Librar+es
494
6,764
P4rl(s Open
5,127
333
5,460
4.424
Sport or
Leitlure
224
Sub Total
10,287
17,346
17.058
AnnLpI Repotr 2￿8124

Note S- Statsment ot Finaneial Activities Ineluding Income and
Expenditure continued - (Year ended 31" March 2023)
DSY•¢t
Exwkiitsre
petsrr¢d
Tot
2021122
ztR2123
£oov
EOOO'S
Culruie Llbrarles
3.451
3.451
4.021
Parks aThd Open
Sp8ces
405
Swrt Leisure
I,osd
M3rk8ym?nt and
SuppLYt
{80)
Totsi
TotsT Rosour¢•i
Exp•nd•d
1.OSI
22,213
Support Costs
Cthire and
Parks and
LibrariK Op•n Spac•s
Sport and
Toial
2022123
To￿[
2021122
£QOtr•
295
307
Go
3n¢J Ptyoll
31
30
In8urance
82
Cash collectko
1.054
Tree Surgery
59
MHR Payrtsll
17
G¢MmanGe ￿st
33
Mana9ement and
pport
1.051
1.068
AnnLpI Repotr 2￿8124

Notss to the Financial Statements
Notè 6- Grants Pald
Organisations
2023124 2022123
£OOO's
Community Centres
39
39
Aris
42
Bl
Note 7- Auditor Rernuneration
2023/24 2022123
£00ty8
£000
Statutory Audrt
Audlt lee In respect of prlor year audlt
Totsl
39
34
14
14
S3
Note 8- Trustees
No Trustees (or any person connKted wirh them) received rernuneration in 23124 (22123
nil). One Trustee vvas reimbuised £12 for travel expenses in 23124 (22123 nil)
Note 9- Employees
The average number ot employees, Including Full-Time Equrrfalents (FTES), during the year
Employtt Numbe
Z)23/24 2023/24 2022/23
2022123
FTE
Culture and Librarles
274
150.57
252
149.95
Parks and Open Spaces
Sport and Leisure
Managemeni ancl Support
116
253
17
75.53
102
15.40
114
78.42
97.60
13.40
268
14
e416
339 37
AnnLpI Repotr 2￿8124

Notes to the Financial Statements
Notè g - Employèès continu
Emptoytt Costs
21)23/24
2￿2123
EOOOS
Wages and Salaries
National Insurance Contributions
11.587
936
10.327
LGPS Pens40n
535
563
Other Pension
437
395
Agency and Private Instructors
Re(Jurtrdancy
560
469
19
30
T4ts1
12.629
The number ol employees earnirkg a salary of £60.000 or more (including benefits. but
excluding pension contributions was as follows:
2023/24 2022/23
£60,000 to £69,999
£70,000 to £79,999
£80,000 to £89.999
£90.000 to £99.999
£IOO,000 to ￿09,999
£110.000 to £119.999
£120.000 to £129.999
T¢tsl
Total penston costs paid to these employees amounted to £135.100 (¥2123= £83.114)
ReM￿neratIOn of Key Managèment Personnel
Total emoluments paid to the key management petsonnel (Chief Executive. Head of Culture
S Llbr8rle8, Head of Parks & Open Spaces) totalled £389,79S in 2023124 (£376.89l in
2022123).
90
AnnLpI Repotr 2￿8124

Notss to the Financial Statements
Nots 10- Taxatlon
Vision is a Rwstered Charrty arKI not liabEe foi Corpofation Tax on profits derivpd from its chaiitable
aGTrviiies urbder Paragraph l of Schedule 6 of the FinanGe Act 2010.
Note 11 ~ Related Party Transaetions
TfLlStees and efflployees are entitled to use the facilities m3n3ged by Vision at a discounted
price. compare¢J to members of the general PL*blic.
A limiied number ol employees are entitled to use certain leigure faciltties m8n8god by Vision
liee ol charge provided th8t usage does not inierfere with the activities and demands of fee
paying members and the general public. Such arrangements are often of mulual benefi't to
both parties (e.g. free access to the swimming pool to tnaintain Ihe fitness of lifeguards}.
During the year. E4.260 was paid to. and Venue hire ot ￿6.178 was receivecj from. F￿nIOr
Clubs, a charity of which M2(tin Solder. the Chair of Trustees, is also a Trustee.
There are na other Relaied Party Transactlons to report for 2023/24.
AnnLpI Repotr 2￿8124

Notes to the Financial Statements
Noto 12 . Tangible Fixèd Assèts
utldlng
Pl*tt 6
Ewip•
fvrbt.
E9UiP•
Equlp.
F1tt5fi91
Equip*
EOOO
Éooo* £oo(r* EOO(Y• £ows £coyI £OOO'4
i£t AWII
2023
187
Addillon8
Year
616
Disp￿*
Year
At 31&t March
2024
3,217
719 4M25
Acemulaed
D•pr•¢iatio
AI ISI AEwil
2023
charge for the
Year
17
$25
Dlspos*
Year
At 3tst MarGh
2024
4165
Nèt Book
Valu•
Al 31s1 Maich
113
At aist Mareh
2Q24
116
AnnLpI Repotr 2￿8124

Notss to the Financial Statements
Note 13 - Investments
VisiDri Redbridge Business Servic*s Limited (a trading company) w3s incorporaied on 201h M3y
2ts11, Wision Redbrid9e Culrure and Leisure Limited is Ihe sole shareholder, bolding IOO Ordinary 21
sh81@s. The Diiector Trusiees of the Trust afe the Oifectors of the trading comp8ny.
As at the 31sl March 2024 the cornpany vrds d￿rnant, as defi.ned by Company Lavi.
Nots 14- Debtors
31Y March
2024
£¢￿0
31• March
2023
fOOQ's
856
Trade Debiors
Other Debtors
Provision ¢1 Bad and Doubttul Debt
(13)
(22)
Prepayments and Accruals
1,482
Nots 15 - Creditors: Amounts Due Within One Year
31st MarGh 2024
21st March 2023
Eo¢x>'s
Trade Cre(litors
Tax and Soci81 securlty
Accruals
Defwed IncorrE
538
1.092
262
533
1,292
337
Tota
2023124
£OOIYs
2022123
£OOO's
Balan￿ Aprll I.
Charged in Year
Oefettptl In Yp¥r
P*lan￿ March
31SI
297
262
337
337
93
AnnLpI Repotr 2￿8124

Notes to the Financial Statements
Not• 16 - ￿nsIon Costs
Definèd Benefft Schème
As part of the terms and conditionsofemployment under "TUPE" re9ulaiions, employees tiansferred
f rorn London sorough of Redbridge (LBR) afe entitle(J to remain within the Loc31 Gownrneni
Pension Scheme (LGPS). The Redbridge schetne is a fun(Jed final salary defined benefi't sGhem&,
which is administered by the CDunul In accoid3nce with the LGPS Regulations.
FS possible to identify Wision's share of the underlying assets and li&knlities of the Redbridge Fund
lor the purposes of FRS102.
The assets of LGPS are investèd and managed independently of the Trust and employer
coniiibutions are determined by a qualified actuary on rhe basis of triennial valuations using the
projected unit Method. The fr￿st fecent actuarial valuation reflected the position as at March 2020.
Active LGPS Members and ¢ontribution Leve
2423124
20#123
Employer s Contrltyjlions (£OOO's)
535
563
Employers Contr1t￿l10n (%)
23.1
23.7
Nurnbor ot Mcmbo
238
238
AnnLpI Repotr 2￿8124

Notss to the Financial Statements
Note 16 - Penslon Costs continuèd
Reconciliation ot D8fined Benefit Obligation
2023/24
2Q2123
Eoo
£oc>ob
Opmiry Defined Bemfit
ObllgHtiiXI
Cuirenr Serrfice Cost
41.256
6SI
1,142
Io8588 1(Gans) on thri811￿n[s
Effeci of Business Coffibinattons
ana Dlsposals
Interesr Cost
1.SS6
),1
Totsl Oefined BeThpfft
RocogniBed in SOFA
Coninbuiion by Members
Estsm8ied Benefits Pa
(853)
(680)
Charyos in Actu¥ial
A&surw)D¢m5
Other Exwience
{2,152)
(16.292)
828
¢losin9 D•fin•d Bor*fft
Obligati
28.563
Reconciliation ot Plan Assets
2023/
£OWs
2022123
£000
Or*nirq FIIF Vakn ol
Ernployor Ass•ts
Interest Inc0￿e
29.141
Elleci of eugness Cornbinations and Th"sposals
Totsi D•fiMd 8•rbrtit Reeo9nls•d kn SOFA
C¢ntribvtitsn by Membèr¥
Coniributiori8 Employer
8eTrBfits Paid
157
53S
583
(853)
<£60)
(502)
Other Expwe￿&
Retum on Assets
(2.931)
C*JBinB Falr V¥lue rrt Empluypr J3uets
29.147
95
AnnLpI Repotr 2￿8124

Notes to the Financial Statements
Note 16 - Pension Costs continued
RewTr¢ili*ion of Tot?1 Cost of Defined Benefit Li¥bility
2023124
20È2123
000
eurrfènt Sè(Vi¢e Cost
(Loss8$)/Gains on thrtsdmE*nts
Effect of eusines5 Comblnaiiork% and Disposals
Net 11tt￿eSt
(584)
(1.028)
25
I2￿>
(1,293)
CharyB ts N*t (Ineom•)IExpndlturn
1559)
Ch&rhJÈ& In Acitsafial ts5umptionB
Oihef Experience
keturn on Assets
2,152
(828)
ie,292
(2,345)
(2.931)
11.01e
Totsl PtrM¢awrw*nts
Ernpwers Contnbution
&JrphJ8 or (Deficit) in Scherr
Op8ning Balance - Surplus/(DeficrtJ
elosh9 Bal￿& - 8urplu8/(D•fi¢lt)
53S
9.807
(9.58e)
As the chaiity dc>QS not hwe aTh unconditional right to the surplus tn the pensw)n scheme it Is
recc>gnisecJ at nil Wdlue in accordance with FRS102
F8ir V3lue of Plan AL&ets - Value8
31st Mafeh 31st Mareh 318t 31tt Plareh 31st MAreh
2021
Eow
£000
Egtjrties
18.908159%) 20.9e6 tr2%) 22.8Q3 (T2QA) ￿,986 (1396> 1fj.079 (e*)
SonLJS
7,os (22%)
2.623 (7%) 2.￿￿ (9*) 4.5￿ (1596> 5.202 (22%)
uwrty
5.769 (18%) 5.538 (21%) 6.017 (1996)
3.313 (11%)
2.128 (9%)
Cash
{196)
- (0%)
- Co￿>
301 (1%>
237 (1%)
Totsl F4irWw ot Pl•n
J2,048
(Ioryo)
29,
23.648
(100Yo)
(100Yo>
96
AnnLpI Repotr 2￿8124

Notss to the Financial Statements
Nots 16 - Pension Costs continued
ActU8ri81 Assumptions
ot March
31 st March
2023
(%pa)
2.75
l%pa)
3.00
Penston Increases
Salary Increases
Discount Rate
2.75
3.00
4.85
4.75
Dèfined Contribution Sehemès
Viwon contribuies to Ihree defined contri￿l￿n schemes:
T•achw3' Pension schfrn￿ (TPS)
The TPS which. although technically a deffir￿ benefit scherne. is accounted for as a defined
conirlt)urion scheme. All TPS membefs are ernployed ￿1[hin rhe Musrc and Drama services,
Ag of 31st March 2024. there were 70 employees tn the TPS. (3131 Mafch 2023 there wero 58
employees)
Fri8nds Provident ("Stskeholder P•nsion-)
As of 31st March 2024, thefe was one ernployee with a Stakeholder Pensi¢￿.
Friends Life <"G￿P Pension Han")
The Gontinueé application of "aulQ-enrolment" during the financial year has seen 3 gir)wino
number of employees iaking out a Group Pension Plan through Avwa. As at 31¢ Maich 2024,
310 omployoos woro Gioup Pongion Plan holdorya. (3151 March 2023 thoro wor& 352 employaos)
The Employer Conrribulions paid into Defined Conrrlbutlon Schemes durin9 the yeaT is
summ31ised in the tsble below.
2023/24
2022/23
£QOO'•
£OCV¥
Teaeheis. PeThsion Scheme (TPS)
253
242
Filends Pruvident
Aviv2 Group Peftsion
182
151
AnnLpI Repotr 2￿8124

Notes to the Financial Statements
Notè 17 - Unrèstr1et￿ Funds
Unfe5tfi&ed Funds hold by Vision ?r¢ availabl¢ to use for the gene￿1 Gh¥ritable purposes of the
TrLbSt. How£ver. part of thes8 may be "Dcsignated- for particular future purposes. The rnoverneni in
Uni¢striGted Funds duikng 2￿3124 is set Qui as tollows,
Movement in Unrestricted Fund8 ¥J23/24
Balanc•
1st Wil
2023
Transler8 Bala￿8
Bfttwo•Tr 31st March
Fund•
2Q24
Inrominy ResourGe
Resou￿•1 Expended
£000
£OW's
tooo
£OOO* toc￿%
General FuTrd
21,222
(19,480)
(19,480)
(2,OS9)
(2.OS9)
199
Sub Totsl
516
21.222
ICT Tr8nsf(Nmation
Pens*on Fund
Reser
Sub Totsl
516
21,222
(19.480)
(2,059)
Mov•m•nt irt Untèstricted Funds 2022/23
R•8tatsd
Balanc•
IncomirrfJ
1st April R•sources Expended
2022
Tr8ngfern
Balance
Between 31•t March
Funds
2023
£000
£OO(Y8
EOOO
(1.816)
(1,816)
EOC￿9
Gener81 Furld
1.286
18.394
(17.348)
(17,348)
516
Sub Totsl
ICT Trons1￿m￿lIOrn
Fund
Roserve
SubTotsl
<17,346)
AnnLpI Repotr 2￿8124

Notss to the Financial Statements
Note 18- Restricted Funds
Restricted Funds held by the Trust are only trrfail able to use lor the puiposes S￿e[fied ty thè donor.
Vislon holds Restricted FurKls in three categories:
Management Fee
Funtled ty LBR tfhrough the main m￿agernent Fee, specific*lty:
Maintananctr, Repair5 & Re￿¥thIs (MRR)
To be use¢J solely the maintenance. repair and renewal of LBR assels entfUSt@d to
W￿lOn as part ol the Management contract for Culture and Leisure services in the Boiough.
Exercl8e on Reterrnl
To be used in accordance Ydith a ServKe Le%rl Agreement wih the Redbrldge ciarblcal
ComMiSSionifi9 Group tor the stspply of relevafit Sport & Heaiih related sèrviCÈS.
Redbrw Arts Grarits
To be used to support community and voluntary sector arts activities.
Adult Activator
To support a post, specifically created lo lead and CO-Q￿￿18te an adult health prograrn￿
ots Rtdbridge housing esiates.
Music Bursary Fund
To be used In support of music SGhool pupils to advance their Musical education beyond
Redbridge Music School.
Cycl• Quiet Ways
To extend the opening hours at Valeniines Park - Initially two years - to allovi access
to the Cycle Quiet Way. Ilnkkng Re￿br￿ge to Olhw London boroughs. The grant Is to fLrn
additi￿81 staffing cosis.
0-19 Health
To
hplp fijnd
8nd (Wivp.f an ot)psity
.strat99y
8nd
to
de¥elop physic?1
8Ctivity provision
Bnd
aeiion
an.
ante￿t81 wornen.
ServSce Grants
External gianls. (Ing-lenced to support the MusEe Education Hub and Drama sèrvices which
Includes a ieceipr 01 £49.500 from ACE NPO T(3rssition Fund. this amount was lully spent in
year.
Other Grants
Prirnarily external grants arKI wntributiorbs r8cewed outside th& fn¥in Management Fee for
Culture and Leisure ielated S￿eth-e0 projects and iThltiaiives in the fi.elds of Arts, Events, Libranes.
Museurns. Paiks. Sport arKJ Heallh.
AnnLpI Repotr 2￿8124

Notes to the Financial Statements
Note 18 . Restricted Funds continued
The rnoverThent Sn Restricted Funds durlng 2022124 Is set out In the table below.
MDvgmprt RoBtrlctod Funth
Balince
Expended Betweofi 91*1 Msreh
Fund¥
1# April 2023
Resources
£LN))
£000
MRR Fund
i.iio
(1.209)
tsset Pl
(Ilegtticred
Reserde)
Exerci3e on
Pefeiral
RedbrithJe Arts
Grants
Adulr A¢￿va[cr
Music Bursary
FurKI
Cyc4e (￿&81 Ways
213
(2Y9)
0-78 Health
19
(4n
ic8 Ythrt&
Claybury Park
(a)
67
1,372
(1.496)
'.lL"..
DFamg ACE
Ne￿0￿81 Portyofitr
MsJsi¢ Edv¢dlion
Hub
51
<628)
(1.863)
532
(2.491)
As
28
ACE Cultuie
CPP Redbrldqg
btaraes
a42
46
(259)
(163)
15
Mu&c SeNices
35
P3rWs
13
215
(225)
(312)
Spurt and Health
352
95S
832
2.859
I4.￿?
2.05•
100
AnnLpI Repotr 2￿8124

Notss to the Financial Statements
Note 18 - Restricted Funds Gontinued
M•)V¢Wfrt kn R•Str5¢t￿ F¥nd•
Bslance
InGoming
Bètween 31M Mareh
Funds
2023
£c¢iv
MRR F￿￿1
Asset Plan
(Restncted
koserve)
Exeicise on
Refe(ral
Redbridge Art8
Grnnts
Adult Aclivaior
Music euwsèry
Fund
P.yr.Ip fAIig1 WXYA
0-19 Health
Allce While
Lega
Claybury Park
D¢Mry
1.107
(1,582)
(481)
234
(230)
(95)
(62)
46
(a6}
19
19
16
(16)
(29)
(2.060)
DFam8 ACE
Naiion81 Porifol
Music E￿￿￿1411017
Hub
(659)
¢i.no)
1.223
553
(z.8fj9}
Arts
ACE Qjirure
Recovery Ffftd
CPP Redbridge
Lib(aiies
PS)
(66)
(243)
(12)
(300)
(324)
0.020>
203
371
326
MUSIQ Service8
Par
74
St>ort and H8allh
274
1.5
(&449)
832
AnnLpI Repotr 2￿8124

Notes to the Financial Statements
Note 19 - Analysis of Net Assets Between Funds
Unr•strict•d Funds
Qonprnl
Totsl
Marth 2024
Tangible As58ts (Net
bx>k vakies)
Currenr A&set8 1
(Li&bilifies)
Proviyons
(6a)
(422)
1.016
March 2023
v4•r• r•prn8•rrt•d bv:
Tanoible Assets {Net
book vahjes)
eurtènt Assèts 1
(Li&bilrties)
P(cNisions
1.307
516
(475)
41
Totsl
516
832
Note 20 - Lease Commitments
Total payments of £125.519 rel*iThg to oporating leases viere made in 2￿23124 ( ￿86.13? Z022128)-
Thero we no FIna￿e Le¥ses. Qutsianding cgmmitments under non-¢an¢ellab
Qperaiing Leoses ai the end of the firwJ¢iaf year were as follows:
st March 2024
31st M•r¢h 2023
£000
Expiry D¥te-
IVtlhiTh OTrE Ye
One and Years
14
Total
47
129
Ali leases reiaie to plant, equipmbnt and v6hicle$.Th&re are rtro leases relating to land and buildings.
102
AnnLpI Repotr 2￿8124

Redbridge Cerrtral Library
Clements Road. Iltord. IGI 1ÉA
Tel: 020 8708 3354
.v￿l0nr¢l.org.uk