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← National Ugly Mugs

2024-03-31-accounts

Charity Number: 1122461

National Ugly Mugs

Report and financial statements For the year ended 31 March 2024

Trustee's Annual Report 2023-24 National Ugly Mugs num wNw.nationaluglymugs.org admin@nationaluglymugs.org 0161629 9861 National Ugly Mugs 209 Green Fish Resource Centre 46-50 Oldham Street Manchester, M4 ILE Registered Charity No. 1122461

Contents

Contents
Contents 1
A Message from the Trustees 4
Trustees Report – Year End 31stMarch 2024 6
Main Objectives and Activities 7
Our Mandate 7
Our Principles 7
Sex Workers First 7
Quality Support 7
Learning and Innovation 7
Charitable Objectives 8
Main Aims 8
NUM’s Main Activities 10
NUM in NUMbers 10
Membership Statistics 10
Digital Services 11
Alerting Mechanism and NUMChecker 11
Reports of Harm, Alerts, and Victimisation 12
Reports Originating from Police Forces and Consents 13
Support Services 14
Case Work 14
Mental Health Support Services 16
NUMbrella Lane 17
Racial Justice for Sex Workers 22
Vocational Support 22
Resource Development 23
Networks and Mapping 23
Vocational Support Case Work 24
Cost-of-Living Community Fund 24
Other Research and Development 25
Systemic Advocacy, Strategic Partnerships & Community Education 25
Looking Ahead: Our Strategic Vision 2023-2027 27
Digital 27
Membership 27

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National Ugly Mugs

Trustees’ annual report

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Third Party Reporting 27
Case Work and Statistics 27
Vocational Support 27
Mental Health Support 27
Community Development, Research and Advocacy 28
Internal 28
Structure, governance and management 29
Financial Review 30
Risk Management 31
Acknowledgements 33
Trustees Responsibilities in Relation to the Financal Statements 34

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National Ugly Mugs

Reference and administrative information

for the year ended 31[st] March 2024

Charity number: 1122461

Registered office and operational address:

Unit 209, Green Fish Resource Centre, 46-50 Oldham Street, Manchester M4 1LE

National Ugly Mugs (NUM) (formerly known as The UK Network of Sex Work Projects (UKNSWP)

Trustees Trustees who served during the year of this report were as follows:

Sian Prime Chair James Osborne Treasurer Dr. Mary Laing Academic Lead (Left Jan. 2024) Dr. Laura Graham Academic Lead Megan Prescott Trustee Emily Kenway Trustee Patrick Vignal Trustee Michael Edmonds Trustee

Key management personnel

Dr. Raven Bowen Chief Executive Officer

Bankers CAF (Charities Aid Foundation) Bank

25 Kings Hill Avenue, West Malling, Kent, ME19 4TA Lloyds Bank 25 Gresham Street, London, EC2 7HN

Independent Examiner Jennifer Daniel FCCA DChA Slade & Cooper Limited Beehive Mill, Jersey Street, Ancoats, Manchester, M4 6JG

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Trustees’ annual report for the year ended 31[st] March 2024

National Ugly Mugs

A Message from the Trustees

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Trustees’ annual report

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Trustees Report – Year End 31[st ] March 2024

The trustees present their report and the unaudited financial statements for the financial year end 2024.

Reference and administrative information set out on page 1 forms part of this report. The financial statements comply with current statutory requirements, the charity’s trust deed/constitution and the Statement of Recommended Practice - Accounting and Reporting by Charities: SORP applicable to charities preparing their accounts in accordance with FRS 102.

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for the year ended 31[st] March 2024

National Ugly Mugs

Trustees’ annual report

Main Objectives and Activities

National Ugly Mugs (NUM) began as a pilot project, founded in 2012 after 10 years of advocacy to the Home Office for a centralised service that managed reports of harm to sex workers. We’re now the largest violence prevention and survivor support service for sex workers in the UK, working by, for and with sex workers to offer digital and in-person services for workers of all genders, backgrounds and types of work.

Ultimately, our aim is to improve the rights, safety and leadership of sex workers, working through policy, community development and service provision to end all forms of violence against sex workers.

Our Mandate

Ending all forms of violence against sex workers and ending the conditions that lead to survival sex work.

Our Principles

All of NUM’s work, prioritisation and decision-making is guided by our three core principles:

Sex Workers First

NUM privileges lived experiences in sex industries as a primary way of knowing and responding to the safety, health, and rights priorities of these populations. NUM hires and collaborates with sex workers and sex worker-led groups in the UK and around the world that work towards ending all forms of violence, oppression, and poverty. Safety is a top priority for NUM, and we believe that sex workers have the right to be safe while in sex industries.

Quality Support

NUM works in a practical sense with sex workers to prevent violence or to support victims and survivors in seeking justice, health, and recovery from the harms that they experience. NUM tackles achievable goals around ending the conditions that lead to destitution and survival sex work, such as poverty and fighting for the equitable inclusion and treatment of sex workers in all aspects of civil society

Learning and Innovation

As a learning organisation, NUM creates ways to learn and grow. It's not about perfection, it’s about finding ways to best support our beneficiaries and ensure that our services are relevant and sustainable. Innovating helps NUM to be dynamic in its approach to delivering on its mission and guides What (services/research/education/advocacy) we do, Why we do it (outcome/impact to sex workers), How (approach/methodology) and When (now/later/never).

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Charitable Objectives

  1. To promote public safety and the prevention of crime by the provision of safety training, information, and resources.

  2. To preserve, protect and promote good health by providing information and support services.

  3. To promote the rights and entitlements of sex workers as equal citizens by providing advocacy, information, and support services.

NUM’s definition of violence includes both interpersonal violence and structural or state violence. As such, our main charitable activities include:

Furthermore, with the consent of sex workers, we share information and intelligence in pursuit of offenders to improve overall community and public safety and towards advancing human and labour rights agendas, systems, and policy change.

Main Aims

  1. Increasing sex worker safety and the prevention of crimes and harms against this diverse population of adults

  2. Supporting sex workers in generating knowledge and sharing experiences in ways that advance the wellbeing of their communities, increase the social inclusion of sex workers, and combat discrimination, criminalisation and violence.

  3. Providing survivor-centred, trauma-informed services and facilitating sex workers in safely accessing the public services of their choosing, ensuring that:

  4. a. Sex workers are the ones characterising their work and defining their circumstances, needs and priorities.

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The trustees review the aims, objectives, and activities of the charity each year. This report looks at what NUM has achieved and the outcomes of its work in the reporting period. The trustees report the success of each key activity and the benefits the charity has brought to those groups of people that it is set up to help. The review also helps the trustees ensure the charity's aims, objectives and activities remain focused on its stated purposes.

The trustees have referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewing the charity's aims and objectives and in planning its future activities. In particular, the trustees consider how planned activities will contribute to the aims and objectives that have been set.

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NUM’s Main Activities

NUM’s charitable activities are undertaken in furtherance of our mandate and charitable purposes and are for public benefit.

NUM in NUMbers

Membership Statistics

In 2023, NUM had 9,382 members, with 541 sex workers, sex worker organisations and venues joining throughout the year. 7,768 ( 83% ) were active UK-based sex workers and 235 ( 3% ) were sex industry venues. The remainder 1,379 ( 14% ) comprised sex worker support organisations, shelters, doctors’ surgeries, and other community partners.

Among a subsample of NUM members who disclosed their gender identities (n= 484 ), 80% were Cis Women; 7% were Trans Women; 11% were Cis Men; 1% were Trans Men; and less than 1% were non-binary or other sexual minority groups. With respect to age (n= 579 ), the majority were 30 years of age and under, representing 42% of our subsample; 30% were between 31 and 40; 22% were between 41 and 50; and 6% were over 60 years old.

In terms of race and culture, in a subsample of members (n= 193 ), 8% identified as Black British, Caribbean and African, and from various backgrounds; 78% identified as White of British, Irish and other backgrounds; 8% identified as Asian, from a range of backgrounds; and 9% of the sample

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identified as being of mixed heritage.

Digital Services

Sex workers and practitioners can submit reports of harm they experience within their work, which are triaged and processed by our casework team. For more information on the co-creation process behind our digital platform, see our Sex Work and Safety Online report.

In addition to reporting harm and violence, we went live with our Time Wasters reporting form in 2023, which will support sex workers to sharing information about nuisance contacts and annoyances that negatively impact their emotional wellbeing and time.

Our casework team offer support to each sex worker reporting harm and, with their consent, create safety alerts which are disseminated to our membership, flagging a report of harm and providing details on the alleged perpetrator like location, physical description, and type of work or worker targeted.

Alerting Mechanism and NUMChecker

Members can choose to receive alerts of harm based on their location and can choose as many locations as they want. Alongside our reporting form, our caseworkers are contactable through phone, email and online chat, and can walk sex workers through the reporting process if they wish. The information processed in our alerts is then added to NUM’s database, which drives our checker tool. Members can check phone numbers, email addresses, usernames and car registration plates against our database of harms and can search old alerts for other identifiable information like work type, age and region. This ability to screen clients keeps sex workers safer and gives them the autonomy to make informed choices over the clients they engage with.

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All of this is accessible within our online members’ only area, a sex-workers-only part of the website that was developed securely through a bespoke, security-first WordPress build. Here, members can navigate our safety tools, search for advice or resources, an explore relevant news in a safe area designed by sex workers for sex workers.

Reports of Harm, Alerts, and Victimisation

In 2023, NUM received 585 reports of violence against sex workers, an increase of 12% from the previous year. We sent just under 850,000 alerts to sex workers last year, warning them of dangerous individuals and conditions to help prevent further violence, bringing the total alerts sent by NUM since inception to over 3.33 million .

NUM caseworkers processed an average of 48 reports per month, with the majority coming directly from active sex workers. While these numbers are still below pre-pandemic levels, the complexity of harm and support needs of sex workers seeking help has increased. The table below portrays total victimisation by incident type reported by sex workers in 2023, with 812 accounts of harm within the 585 reports processed.

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The most prevalent forms of harm include boundary pushing, malicious communications, stalking & harassment, as well as physical assault. Rape, sexual assault, and stealthing (condom removal), remain a concern, in addition to sex workers encountering dangerous people and refusal to pay.

Regarding geographical region, 23.5% of reported incidents were perpetrated against sex workers in the Northwest of England, 17% in London, 15.5% in the Midlands and 8% in the Southwest. Reported incidents most commonly occurred outdoors or in a vehicle (37%), with other common locations being over the phone (34%), in the sex worker's home (30%), working premises/hotels (26%) or in the perpetrator's home (14%).

Reports Originating from Police Forces and Consents

We have continued engaging with several police forces about reporting harm, pursuing those who victimise sex workers, and supporting sex workers in seeking justice. We processed 53 reports from police forces in 2023, disseminating safety alerts and offering casework support to sex workers who chose to access law enforcement.

Case workers assisted police in witness appeals and missing persons reports through our alerting mechanism, giving sex workers the option to provide vital information anonymously through NUM, or facilitating their access to police. When reporting to NUM, sex workers can choose whether to only share their reports through alerts to sex workers, to share them anonymously with police intelligence, or to provide full reports and engage police in the process of seeking justice. We have seen a steady decline in sex workers’ desiring to access support through police or the legal system, which is unfortunately not a surprise - particularly given a wider decline in public trust in the police and ongoing, high-profile stories about negative experiences of policing.

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For more information on police reporting, see our journal article ‘Why Report? Sex Workers Who ’ Use NUM Opt Out of Sharing Victimisation with Police . Of the sex workers who did report to the police, a significant majority stated they would not have done so if NUM had not assisted them.

Serious crimes were shared with police intelligence and the National Crime Agency with the consent of sex workers; however, few sex workers see value in this reporting. Consent for sharing information anonymously was 52% in 2023 (down from 55% in 2022 and 95% in 2012), and full consent to share information with police was provided in 12% of reports (down from 14% in 2022 and 28% in 2012).

We work with the consent of sex workers and recognise that for many interacting directly with the police carries significant risk - as such, we only share information about an incident if given consent by the survivor. 88% of sex workers reporting to NUM choose to avoid police involvement after they’ve been victimised. Even with full anonymity and no risk of criminalisation, police intelligence are only made aware of just over half of the harms reported to NUM.

Support Services

Alongside processing reports and maintaining our digital safety tools, our expert staff team provide a range of direct support services - individual, expert support for workers experiencing harm or trauma; material emergency resources and support to sex workers and sex worker-led organisations; an inperson drop-in and wellbeing spaces; and paid therapy packages alongside mental health support.

Case Work

NUM’s Case Work Team - comprised of qualified Independent Sexual Violence Advisors (ISVAS), as

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well as rape crisis and sex industry experts - provide survivor-centred, trauma-informed support to prevent violence and support individuals in healing and recovering from harm. This small, diverse team provides individualised support to sex workers nationwide, ensuring that they receive high quality, non-judgemental support that’s sensitive to their unique needs and priorities.

NUM’s Casework Team has recently been described as ‘small, but mighty,’ we embrace this view and understand the value of a dynamic team composed of individuals with diverse professional and personal experiences. Including - Independent Sexual Violence Advisors (ISVAs), those with counselling/support backgrounds, and crucially, individuals who have firsthand experience in sex work. Over the past year, we have both welcomed new team members and bid farewell to others. Despite the changes within the Casework Team, we remain committed to delivering personalised and trauma-informed support to sex workers across the UK.

Sex workers can access information and services via our social media platforms, live chat facility, freephone and email/messaging options. For a limited time during 2023-2024, our members had the opportunity to use our 'out of hours' support, thanks to funding received by NUM to assist those on the front lines facing the rising cost of living. This meant our members could access immediate financial assistance in the form of love2shop vouchers and referrals to food, heat, and fuel banks, along with the opportunity to talk with a skilled member of the team about what they may be going through and receive information about their options moving forward.

The Casework Team has been establishing professional relationships with multiple police constabularies throughout the UK, including Scotland Police, by providing training on their online reporting portal. Additionally, we have been collaborating with the National Crime Agency to submit anonymous intelligence reports for England and Wales, except for the Metropolitan/Scotland Police, to whom we report directly. Following separate reports through our new incident/timewaster reporting platform, we were made aware of a violent gang targeting various working premises in the London area. As a result of receiving specialised and person-centred support, many of our members felt able to submit a full report to the police through NUM advocacy leading to multiple arrests and an increased

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feeling of safety – both physical and geographic – as many were concerned about their immigration status and right to remain in the UK especially whilst working within the sex industry.

In 2023, the Case Work Team provided individualised support to 1,027 sex workers, an increase of almost 40% on the previous year. This included 221 cases of brief intervention, 651 cases of victim support casework, and 155 cases of long-term support for people facing complex issues and engagement with police and courts. A further 194 received grocery or fuel support to reduce the risks of survival sex work associated with food poverty, alongside the small foodbank operated within our NUMbrella Lane venue.

Mental Health Support Services

We’re continuing to develop our mental health offerings, ensuring they’re inclusive, accessible and tailored to the specific needs of sex workers. Our offerings now include a range of hypnotherapy resources, and our in-house therapist hosted a series of online drop-in sessions. In 2023 we funded 288 therapy sessions for sex workers.

One service user shared their experience with accessing a NUM therapy package, which provides free sessions with qualified and sex worker-friendly therapists:

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In addition to individualised mental health support, we’ve also focused on wider community engagement and education:

NUMbrella Lane

NUMbrella Lane continues to serve as a vital wellbeing space for sex workers in Scotland, housing a Scotland-based Caseworker and offering a range of services designed to foster a sense of community, belonging, and well-being - including a foodbank and emergency voucher support, free sexual health supplies and sanitary products, a clothing swap station, and regular group sessions and community outings.

In the past year:

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Case Study: Housing Crisis and Asylum Seeker Support

One notable case for NUMbrella Lane involved a young Brazilian sex worker who contacted accessed support in November after being drugged by a client. When the team reached out for more information, we discovered that they were facing a housing crisis, had limited English skills, and were awaiting a Home Office response to an asylum seeker application.

With their situation becoming increasingly urgent, the team prioritised helping them find emergency housing. However, due to their immigration status, housing options were restricted. After reaching out to several organisations, the only response we received was from Migrant Help, who were able to provide limited assistance but not quickly enough. To ensure the safety of the individual, NUM arranged emergency accommodation for three nights.

We continued to advocate for the individual, liaising with Migrant Help and Westminster Council for housing. Although social housing was not an option due to their immigration status, we did everything we could to expedite support. After several attempts, Migrant Help successfully placed them in accommodation. A week later, the individual reached out to share that they were now officially an asylum seeker, and that "[they] wouldn't have gotten this far without the help of NUM."

This case highlights the ongoing need for immediate and comprehensive support for vulnerable sex workers facing intersectional challenges, including housing instability and immigration barriers.

In response to member interest in guidance around peer support and community mental health resources, we’re working with NUM’s Mental Health Services Coordinator to design a series of workshops.

Members have requested help or guidance dealing with peer support for mental health. This stemmed from a worker experiencing a mental health crisis which impacted upon the Scotland peer group, many of whom come to NBL. They felt ill equipped to deal with someone in a manic phase. The Mental health coordinator and NBL staff are designing a series of workshops, one with a therapist, one with a crisis mental health nurse and a third one to be directed by the members.

Throughout the year, we have also seen an increased demand for mental health guidance, particularly around supporting peers who may be experiencing a mental health crisis. A recent incident involving a worker in a manic phase left the Scotland peer group feeling unprepared to handle the situation. To address this, we are developing a series of workshops for our members, in collaboration with a therapist, a crisis mental health nurse, and the members themselves. These workshops will provide practical tools and support for managing mental health crises within the community.

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NUMbrella Lane remains committed to meeting the complex and evolving needs of sex workers in Scotland, offering essential services and building a stronger, more resilient community.

Events/Outreach

We have a new partnership with Arika via their Local Organising programme. Arika are a political arts organisation with a long history of supporting sex workers, nationally and internationally. Carrying their previous work with us on ‘Truth and Lies’ further, by collaborating on organising a London book launch at Conway Hall last November.

During the day we held 3 sex worker-only workshops, and an all-day brunch and craft/zine-making space:

The evening was filled with readings and performances. The event was very successful, bringing together isolated and diverse members, the first of its scale since pre-pandemic times. Arika fully funded this at a cost of £24K .

‘Truth and Lies’ is now in the following libraries, and also part of the national borrowing stock in the Scottish Library system:

There is a consistent demand for cultural events by sex workers patronising NUMbrella Lane, some of which are unaffordable & inaccessible. Sex worker engagement with community arts and activities is vital to our goals around improving wellbeing and reducing isolation and poor mental health, especially among poor, disabled, migrant and racialised population who may not otherwise feel safe in accessing cultural events geared towards white, middle-class and able-bodied audiences on their own. From April 2023 - March 2024, we held 16 events, with 145 members.

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We were kindly donated Festival passes from The Cuban Film Festival and avant-garde AV & music festival, Sonica. Regularly engaging with the arts builds up confidence. Members often express the desire to create their own mini film festival.

We hosted Christmas events in Edinburgh and Glasgow. It was important to have an event in each city as some sex workers felt excluded last year. Attendees enjoyed the opportunity to meet other members and create friendships which is difficult due to the isolating nature of sex work. Members had lunch and went to a musical at Oran Mor in Glasgow, and in Edinburgh attended a late-night classical concerto at St Giles Cathedral.

We started a weekly Arts space at Numbrella Lane. NK utilised her arts background and ran clay workshops, bath bomb making, and lino printing. These workshops also functioned in a therapeutic manner, and members would frequently talk more about their issues, whilst finding it incredibly relaxing with its tactile nature.

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We introduced our own foodbank, also stocking ethnic food and catering to those with special dietary requirements, after certification with GCC approval. Supplementing this is our weekly surplus collection of food from M&S, and occasionally flowers via Neighbourly.

In early 2024 we started working on outreach events and workshops (public/worker only) with Arika Local organising and the Sex Workers Union, in an effort to continue building community with regular events such as an event at the Glasgow School of Art Freshers’ week event with Arika and SWU.

In December NUMbrella Lane had a stall at Edinburgh University, invited by the Southeast Asia Queer Students Society. They alerted us to queer Asian students turning to survival sex work after being disowned by their families and through lack of experience and peer support engaging in dangerous work practices. We will continue to engage with universities across Scotland to ensure students entering sex work are aware of material resources to prevent survival sex work, options and nonjudgemental support.

Regular consistent outreach continues with:

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Racial Justice for Sex Workers

The Rights, Recognition, and Redress project marks NUM’s first steps in reclaiming narratives around sex work and race. Through research, conversations, and collaboration between racialised sex workers and anti-racist activists, the project aimed to:

Key Achievements

We believe the reporting tool and policy reports will prove to be valuable contributions to how we understand sex work and racism, and the team are working on developing future iterations of this project based on these resources - using the knowledge developed to develop shared community spaces and sustained advocacy work.

Vocational Support

Our Vocational Support team included a Vocational Services Coordinator, and two part-time Delivery and Development Assistants selected for their academic research expertise, lived experience in the sex industry, and PGCE (Postgraduate Certificate in Education) specialisms in lifelong learning and social inclusion. Together, they developed resources to support a comprehensive Vocational Support Services (VSS) map (below), and user journeys to address the unique needs of sex workers, incorporating access to mental health and wellbeing support and integration with the NUM casework team.

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Resource Development

Throughout 2023, the team designed a workshop series and supporting resources to help sex workers explore and achieve their career goals within and beyond the industry. Informed by NUM's Leaving the Game research, peer-led focus groups facilitated by the English Collective of Prostitutes, and input from community-led groups, these workshops cover goal setting, employability basics, interview skills, and CV writing. During a 5-week pilot in December 2023, workshops were delivered at varied times to maximise accessibility, drawing 35 confirmed attendees and receiving high praise for their small group sizes and tailored content. Feedback highlighted an increase in participants’ confidence in transferable skills and career planning, with 100% reporting positive outcomes. These workshops, alongside peer support hangouts, coaching, and mentoring, will inform a national rollout in 2024, supported by over 100 individuals on the waiting list.

The development of resources will continue into 2024 with the following:

Networks and Mapping

The VSS team has engaged 28 stakeholders through a Trust for London-funded mapping exercise, identifying resources and practitioners supporting trauma healing, career exploration, budgeting, and training. This exercise informed the creation of a digital heatmap to be launched later in 2024, cataloguing vocational support services in London and accessible offline, addressing gaps highlighted by the Leaving the Game study, where only 11% of sex workers had accessed vocational services. Partnerships with groups like ECP, SWARM, and Work Rights Centre, alongside collaborations with the Department for Work and Pensions (DWP), are laying the groundwork for national expansion.

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Vocational Support Case Work

Our dedicated part-time Vocational Support Case Worker provides tailored support for sex workers transitioning out of the industry. In 2023, we supported 36 individuals contemplating career change and to take breaks from sex work post-victimisation. With funding from Reaching Communities (TNLCF), the Case Worker is undertaking ISVA Certification, integrating trauma support with vocational planning to ensure seamless, holistic care. This approach reflects our commitment to supporting sex workers’ longterm wellbeing and career goals, recognising that leaving sex work is a process, not a one-time event.

These combined efforts are fostering sustainable career transitions, providing critical resources, and expanding opportunities for sex workers nationwide.

Cost-of-Living Community Fund

This grant directly enabled us to increase our service provision by about 40% , supporting 451 sex workers who were suffering as a result of the present cost-of-living crisis and experiencing harm (including interpersonal violence and financial marginalisation) through individualised, quality casework, signposting and referrals, and emergency voucher support. We successfully extended NUM's casework hours to include evenings Tuesday-Friday as well as Saturdays, partnered with the English Collective of Prostitutes to extend our reach among street-based sex workers for emergency supplies, and developed a range of self-directed employability and finance tools through extending our Vocational Support Services team across the grant period. The expanding of our casework hours through this grant also meant we were able to better capture and disseminate reports of harm against sex workers by extending our casework admin hours. Through the grant period we processed 217 reports of violence or other harms against sex workers and disseminated 140,000 texts and email alerts warning of dangers.

The training and wellbeing investment has also proved particularly valuable, allowing us to extend our inhouse therapist's working hours for the undertaking of a NUM-wide mental health check in. All NUM staff have had in-depth, one-on-one sessions with our therapist to discuss their mental health, personal

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development and general wellbeing while navigating the intensities, traumas and other emotions that can accompany the delivery of NUM's work in understanding and preventing violence and marginalisation. We developed a short report based on this listening exercise, which will be fundamental to our work going forward. Our Organisational Development budget also allowed us to host our first in-person NUM Development Day in since early 2022, which will be another significant asset to NUM's strategy and delivery far past the end of the grant period.

Other Research and Development

NUM conducted or published research reports into barriers to accessing health service for adult industry workers as part of inclusion health communities; our leaving sex worker summary report; as well as our racial justice project summary linked below.

‘Fighting for Fair Treatment: Sex workers share insights to inform inclusion health communities’ ‘No Viable Option: Career goals, motivations, and barriers faced in sex work & mainstream work’ ‘Rights, Recognition and Redress: Racial justice for sex workers’ Canva slides found on the project page. To read more about current and past projects visit our research page.

Systemic Advocacy, Strategic Partnerships & Community Education

Throughout 2024/2025, NUM has continued to advocate for the rights and needs of sex workers across political, academic, professional and public spheres:

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Crossbones Graveyard December 17th 2023
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Other promotional activities during the year included but not limited to:

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Looking Ahead: Our Strategic Vision 2023-2027

We are on track for achieving some milestones set out in the Strategic Vision 2023-27 document.

Digital

Membership

Third Party Reporting

Case Work and Statistics

Vocational Support

Mental Health Support

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Community Development, Research and Advocacy

Internal

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Structure, governance and management

National Ugly Mugs converted to a Charitable Incorporated Organisation (CIO) on 30th October 2019 to better serve the objectives of the organisation. It was previously registered as a charity with the Charity Commission, constituted under a trust deed dated June 2002 and now works to its Constitution.

Appointment of trustees

As set out in the Constitution, trustees are elected by existing trustees of the CIO at Annual General meetings and serve for a period of 3 years.

Trustee induction and training

All trustees will initially join the board for a 6-month induction period. At the end of this period, they will meet with the Chair and another board member to discuss their experience and decide whether they wish to continue as a trustee. During this meeting, the Chair will also provide feedback on the trustee's contributions throughout the induction. All trustees are required to review and sign a code of conduct and are fully supported by the existing board throughout their tenure.

Related parties and co-operation with other organisations

Our trustees do not receive any remuneration or benefits for their work with the charity. Any connections between a trustee or senior manager and a service provider must be fully disclosed to the board of trustees, in line with the standard procedure for any contractual relationships involving related parties. No related party transactions were reported during the current year.

Organisation

The board of trustees oversees the administration of the charity and typically meets quarterly throughout the year. As required by the constitution, a minimum of two ordinary meetings must be held annually. To manage the charity’s daily operations, the trustees appoint a Chief Executive.

The charity actively furthers its purposes for the public benefit by successfully preventing crime, bringing perpetrators of serious offences to justice, and enhancing the safety of sex workers. The trustees confirm that they have adhered to the Charity Commission’s guidance on public benefit when reviewing the charity’s aims and objectives, planning future activities, and setting policies for the year.

Investment powers and policy

The trustees, considering the charity's liquidity needs for ongoing operations, have maintained available funds in an interest-bearing deposit account.

Page | 29

National Ugly Mugs

Trustees’ annual report

for the year ended 31[st] March 2024

Financial Review

NUM reported an overall deficit of £67,570 in 2023-24 (compared to a deficit of £45,258 in 2022-23). This includes unrestricted deficit of £53,967 and a restricted surplus of £8,709, supported by the securing of several key grants.

Restricted funds carried forward totalled £64,580, primarily consisting of grants from the Joseph Rowntree Charitable Trust, the Robertson Trust, and Trust for London. Unrestricted funds carried forward amounted to £142,167. Full details of restricted fund movements and closing balances can be found in Note 19 of the Financial Statements

Reserves policy and going concern

As of 31st March 2024, the balance of unrestricted reserves was £142,167, with £139,600 classified as free reserves after accounting for funds tied up in tangible fixed assets.

The trustees aim to maintain free reserves in unrestricted funds at a level equivalent to approximately three months of unrestricted charitable expenditure. This target is intended to ensure sufficient funds are available to meet grant applications and cover support and governance costs. The trustees confirm that this target has been achieved.

The charity’s primary source of core income is grant funding from Charitable Trusts and Foundations. Additional project-specific grants support and expand the charity’s work, while income from donations contributes to the delivery of NUM services. The trustees consider it appropriate to prepare the accounts on a going concern basis. Consequently, the accounts do not include adjustments that would be required if these income streams were to cease.

We have had some challenges with fund development for core costs this year and sadly our Operations Manager left the organisation in November after dealing with some health issues over the past year. As a result, some core funding applications were not submitted and we have been working to secure this funding. For FYE 2024-25, we have raised 72% (£387,020) of the projected expenses for this financial year. We are optimistic in our financial outlook as all of the three main grants currently being sought by NUM to reduce our shortfall (£147,926) are requests for continued support by Trusts and Foundations that have funded us before. We ask that they join with 9 other trusts and foundations in investing in our work. We have also been working hard to diversify revenue through our partnerships with the Vagina Museum, Basis Yorkshire, POW Nottingham, National Voices, and contract with the UKHSA as we move into working alongside stakeholders in Inclusion Health.

So far, for 2025-26 we have managed to secure funding from TNLCF for our ISVA support partnership, the Joseph Rowntree Community Trust, NIHR, and City Bridge Trust, but we aim to have further statutory funding and increased revenue from donations, our eLearning platform, consultancy, and our trade revenue stream to address deficits. We expect awareness of NUM and donations to our cause to increase because of recent and planned media around December 17th the International Day to End Violence Against Sex Workers, our Memorial Map, and through the high profile of our new Ambassador Megan Barton-Hanson, who joins the organisation this week, after years of correspondences.

Page | 30

National Ugly Mugs

Trustees’ annual report

for the year ended 31[st] March 2024

This is an incredibly challenging time for specialist charities in the UK given the ongoing economic and cost-of-living crisis and the new Labour Government zero concessions for charities in employer national insurance contribution increases. More so for charities working on unpopular or hard to fund causes. We have recently reduced our employer pension to model a 5% employer and 3% employee contribution, formerly an 8% employer contribution providing an additional £3,000 in unrestricted funds for this fiscal which will be used to support NUM core operating costs.

Plan B

If the full cost of operating NUM’s services is not met, our first step would be to appeal to funders and donors, then restructure the organisation to reduce the scope of our work and opening hours as well as cutting staff, programs, any liabilities and associated programs that are not essential, to match with the revenue we have. As we have two rented facilities in Manchester and Glasgow, we would look to reduce or let go of office space and acquire storage units.

The main objective of a restructure would be to maintain our reporting and alerting mechanism, retain case workers only the locations explicitly funded, continue our online chat, and provision of therapy packages and emergency food to sex workers while we rebuild. In the event of dissolution, we have enough in reserves to wind down the charity.

Risk Management

The trustees have carefully assessed the risks to which the charity is exposed and are satisfied that appropriate systems are in place to manage these risks effectively.

A risk register is maintained by staff and reviewed quarterly during trustee meetings. The charity trustees have identified three principal risks and uncertainties facing the organization. Below is a summary of these risks and the strategies in place to mitigate them:

Financial Sustainability

The financial environment for UK charities remains challenging due to well-documented factors. The trustees closely monitor the charity's financial position, including risks and potential impacts associated with funding fluctuations.

Internally, the charity maintains rigorous oversight of its finances, routinely reviewing management accounts and assessing service delivery options in light of various fundraising scenarios. As part of its strategic effort to diversify income streams, the charity has recruited an Operations Manager with a proven track record in securing trust and foundation grants and generating earned income. Working alongside the CEO and trustees, this new role focuses on coordinating and advancing fundraising efforts.

Staff Wellbeing and Service Delivery

The ongoing pressures facing the charity sector are considerable, and NUM's unique role in advocating for the rights and safety of sex workers amplifies these challenges. Mental and emotional stress, leading to staff "burnout," remains a significant concern.

Page | 31

National Ugly Mugs

Trustees’ annual report

for the year ended 31[st] March 2024

To address this, the charity actively monitors risks related to staff burnout and provides access to a network of therapists and mental health professionals at no cost to employees in need. Plans are in place to further develop staff resources, adding capacity to the team and reducing workload pressures to support longterm wellbeing and effective service delivery.

Reputational Risks

Operating in a sensitive and often controversial field, the trustees recognise the importance of safeguarding the charity's reputation and managing public perceptions. The management team is highly skilled and experienced in navigating the challenges of maintaining credibility and trust while providing vital support to beneficiaries.

To foster a balanced and informed understanding of its work, the charity continues to build relationships with policymakers, law enforcement, health organizations, charities, media outlets, and civil society groups. These efforts aim to expand awareness and appreciation of NUM’s mission, even amid a generally hostile public narrative, while maintaining strong ties with diverse funding sources essential to sustaining its operations.

Page | 32

National Ugly Mugs Trustees’ annual report

for the year ended 31[st] March 2024

Acknowledgements

Above all, we thank the sex workers who have been at the heart of NUM’s community. Your trust in us— whether by using our services, contributing to our research and consultations, or joining us in organising— means that together we change our world!

We extend our heartfelt gratitude to NUM’s dedicated staff and volunteers for their unwavering efforts in the fight to end violence against sex workers. We also deeply appreciate the invaluable support from individual donors and the charitable funders who enable our work to continue.

The Tudor Trust Joseph Rowntree Charitable Trust NLCF England
The Robertson Trust The Esmée Fairbairn Foundation Trust for London
The John Ellerman Foundation The Garfield Weston Foundation NLCF Scotland
Manchester City Council Glasgow Council for the Voluntary Sector Digital Ventures
UK Government – Worshipful Company of Information
Cost-of-Living Fund Technologists

Page | 33

National Ugly Mugs Trustees’ annual report

for the year ended 31[st] March 2024

Trustees Responsibilities in Relation to the Financial Statements

Law applicable to charities in England and Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the charity's financial activities during the period and of its financial position at the end of the period. In preparing financial statements giving a true and fair view, the trustees should follow best practice and:

The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Charities Act 2011. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charity's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Approved by the trustees on 12/12/2024 and signed on their behalf by:

Megan Prescott, Chair

Michael Edmonds, Treasurer

Page | 34

Independent examiner’s report

to the members of

National Ugly Mugs

I report to the charity trustees on my examination of the accounts of the charity for the year ended 31st March 2024 which are set out on pages 36 to 56.

Responsibilities and basis of report

As the charity’s trustees you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 (‘the Act’).

I report in respect of my examination of the charity’s accounts carried out under section 145 of the Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act.

Independent examiner's statement

Since the charity’s gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a member of the Association of Chartered Certified Accountants, which is one of the listed bodies.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:

  1. accounting records were not kept in respect of the charity as required by section 130 of the Act; or 2. the accounts do not accord with those records; or

  2. the accounts do not comply with the applicable requirements concerning the form and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 other than any requirement that the accounts give a ‘true and fair view’ which is not a matter considered as part of an independent examination.

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Jennifer Daniel FCCA DChA

Slade & Cooper Limited, Chartered Certified Accountants Beehive Mill, Jersey Street, Ancoats Manchester, M4 6JG

Date: 19 December 2024

Page | 35

National Ugly Mugs

Statement of Financial Activities for the year ended 31 March 2024

Unrestricted
funds
Note
£
Income from:
Donations and legacies
3
230,058
Charitable activities
4
-
5
24,433
Investments
6
156
Total income
254,647
Expenditure on:
Raising funds
7
6,868
Charitable activities:
8
413,836
Total expenditure
420,704
(166,057)
10
(166,057)
Transfer between funds
97,854
Net movement in funds for the year
(68,203)
Reconciliation of funds
Total funds brought forward
210,370
Total funds carried forward
142,167
Other trading activities
Net income/(expenditure) before
net gains/(losses) on investments
Net income/(expenditure) for the
year		 Restricted
funds
£
-
363,230
-
-
363,230
-
264,743
264,743
98,487
98,487
(97,854)
633
63,947
64,580		 Total funds
2024
£
230,058
363,230
24,433
156
617,877
6,868
678,579
685,447
(67,570)
(67,570)
-
(67,570)
274,317
206,747		 Total funds
2023
£
243,734
333,783
43,698
242
621,457
793
665,922
666,715
(45,258)
(45,258)
-
(45,258)
319,575
274,317

The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.

A full comparative SOFA is available on the last page of the financial statements.

36

National Ugly Mugs

Balance Sheet

as at 31 March 2024

Note 2024 2023
£ £ £ £
Fixed assets
Tangible assets 15 2,567 1,949
Total fixed assets 2,567 1,949
Current assets
Debtors 16 5,755 11,562
Cash at bank and in hand 17 230,247 286,270
Total current assets 236,002 297,832
Liabilities
Creditors: amounts falling
due in less than one year 18 (31,822) (25,464)
Net current assets 204,180 272,368
Net assets 206,747 274,317
Funds of the charity:
Restricted income funds 19 64,580 63,947
Unrestricted income funds 20 142,167 210,370
Total charity funds 206,747 274,317
The notes on pages 39 to 56 form part of these accounts.
Approved by the trustees on 12/12/2024 and signed on their behalf by:

37

National Ugly Mugs

Statement of Cash Flows for the year ending 31 March 2024

Note
Cash provided by/(used in) operating activities
22
Cash flows from investing activities:
Purchase of tangible fixed assets
Cash provided by/(used in) investing activities
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year
Increase/(decrease) in cash and cash
equivalents in the year		 2024
£
(53,244)
(2,935)
(2,779)
(56,023)
286,270
230,247		 2023
£
(31,317)
(1,832)
(1,590)
(32,907)
319,177
286,270

38

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024

1 Accounting policies

The principal accounting policies adopted, judgments and key sources of estimation uncertainty in the preparation of the financial statements are as follows:

a Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102), second edition - October 2019 (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Charities Act 2011 and UK Generally Accepted Accounting Practice.

The accounts (financial statements) have been prepared to give a 'true and fair view' and have departed from the Charities (Accounts and Reports) Regulations 2008 only to the extent required to provide a 'true and fair view'. This departure has involved following Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102), second edition - October 2019, rather than the Accounting and Reporting by Charities: Statement of Recommended Practice effective from 1 April 2005 which has since been withdrawn.

National Ugly Mugs meets the definition of a public benefit entity under FRS102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note.

b Preparation of the accounts on a going concern basis

The financial statements have been prepared on a going concern basis which assumes that the charitable company will continue in operational existence for the foreseeable future. At the year end the charity had net current assets of £204,180 and its unrestricted free reserves the amount required by the charity’s reserves policy. The charity’s forecast to 31 March 2025 currently shows a funding deficit of £147,926. The charity is currently carrying out a funding campaign from, but not limited to Trusts and Foundations that have special interest in the work of the charity.

In recognition of the current difficult funding climate for charities, the trustees are also making other contingent plans to restructure the organisation to reduce the scope of its work and opening hours in the event of reduced funding. Cashflow is being monitored closely and in a worst-case scenario of dissolution, the trustees are confident that the charity has enough reserves to wind down the charity solvently. It is therefore not considered necessary to restate the assets and liabilities of the charity at this point.

39

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

c Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probable that the income will be received and the amount can be measured reliably.

Income from government and other grants, whether ‘capital’ grants or ‘revenue’ grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

For legacies, entitlement is taken as the earlier of the date on which either: the charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executor(s) to the charity that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably and the charity has been notified of the executor’s intention to make a distribution. Where legacies have been notified to the charity, or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is a treated as a contingent asset and disclosed if material.

Income received in advance of a provision of a specified service is deferred until the criteria for income recognition are met.

d Donated services and facilities

Donated professional services and donated facilities are recognised as income when the charity has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. In accordance with the Charities SORP (FRS 102), general volunteer time is not recognised; refer to the trustees’ annual report for more information about their contribution.

On receipt, donated professional services and donated facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.

e Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the Bank.

40

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

f Fund accounting

Unrestricted funds are available to spend on activities that further any of the purposes of charity.

Designated funds are unrestricted funds of the charity which the trustees have decided at their discretion to set aside to use for a specific purpose.

Restricted funds are donations which the donor has specified are to be solely used for particular areas of the charity’s work or for specific projects being undertaken by the charity.

g Expenditure and irrecoverable VAT

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings:

Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.

h Allocation of support costs

Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs include back office costs, finance, personnel, payroll and governance costs which support the charity's programmes and activities. These costs have been allocated between cost of raising funds and expenditure on charitable activities. The bases on which support costs have been allocated are set out in note 8.

i Operating leases

Operating leases are leases in which the title to the assets, and the risks and rewards of ownership, remain with the lessor. Rental charges are charged on a straight line basis over the term of the lease.

j Tangible fixed assets

Individual fixed assets costing £500 or more are capitalised at cost and are depreciated over their estimated useful economic lives on a straight line basis as follows:

Computers & office equipment

33.33% on cost

41

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

k Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

l Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

m Creditors and provisions

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

n Financial instruments

The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.

42

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

2 Legal status of the charity

The charity is a charitable incorporated organisation, registered as a charity in England & Wales.

3 Income from donations and legacies

Current reporting period
Donations
General grants:
Esmee Fairbairn Foundation
John Ellerman Foundation
Tudor Trust
Total
Previous reporting period
Donations
General grants:
Esmee Fairbairn Foundation
John Ellerman Foundation
JRCT
Garfield Weston Foundation
Robertsons Trust
Tudor Trust
Total
University College London Hospitals NHS Foundation Trust		 Unrestricted
£
10,378
66,180
49,500
25,000
79,000
230,058
Unrestricted
£
13,140
101,200
49,500
9,494
30,000
5,400
35,000
-
243,734		 Restricted
£
-
-
-
-
-
-
Restricted
£
-
-
-
-
-
-
-
-
-		 Total 2024
£
10,378
66,180
49,500
25,000
79,000
230,058
Total 2023
£
13,140
101,200
49,500
9,494
30,000
5,400
35,000
-
243,734

43

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

4 Income from charitable activities

Current reporting period
Restricted grants:
Esmee Fairbairn Foundation
JRCT
National Lottery Community Fund Cost of Living
Robertsons Trust
Trust for London
Worshipful Company of Information Technologists
Total
Previous reporting period
Restricted grants:
JRCT
National Lottery Community Fund Digital
National Lottery Community Fund Scotland
Robertsons Trust
Trust for London
Sundry income_
Total*
National Lottery Community Fund Scotland
National Lottery Community Fund Reaching Communities
_National Lottery Community Fund Reaching Communities		 Unrestricted
£
-
-
-
-
-
-
-
-
-
Unrestricted
£
-
-
-
-
-
-
(9,990)
(9,990)		 Restricted
£
8,240
27,126
67,269
84,606
63,389
39,600
58,000
15,000
363,230
Restricted
£
75,950
69,913
42,480
59,430
36,000
60,000
-
343,773		 Total 2024
£
8,240
27,126
67,269
84,606
63,389
39,600
58,000
15,000
363,230
Total 2023
£
75,950
69,913
42,480
59,430
36,000
60,000
(9,990)
333,783

* This is income double counted in previous years

44

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

5
Income from other trading activities
Consultancy and Public Speaking
Corporate income
E-learning
Events
Merchandise
All income from other trading activities is unrestricted.
6
Investment income
Current reporting period
Income from bank deposits
Previous reporting period
Income from bank deposits
7
Cost of raising funds
Fundraising fees
Merchandise costs
Advertising and marketing		 2024
£
600
21,750
1,250
400
433
24,433
Unrestricted
£
156
Unrestricted
£
242
2024
£
396
5,065
1,407
6,868		 2023
£
5,937
36,996
-
-
765
43,698
Restricted
£
-
Restricted
£
-
2023
£
519
339
(65)
793		 Total 2024
£
156
Total 2023
£
242

All expenditure on cost of raising funds is unrestricted.

45

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

8 Analysis of expenditure on charitable activities

Current reporting period
Bulk emailing and texting
Conferences
Depreciation
Emergency food provision
IT costs
Minor equipment
Post, printing & stationery
Project costs
Refreshments
Staff costs
Subscriptions
Sundries
Telephone
Training
Website costs
Restricted expenditure
Unrestricted expenditure
Support costs (see note 9)
Governance costs (see note 9)		 Total 2024
£
23,144
244
2,317
12,374
6,978
5,221
947
29,483
3,744
458,460
5,146
892
1,631
65
53,042
3,398
71,493
678,579
2024
£
264,743
413,836
678,579

46

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

8 Analysis of expenditure on charitable activities (continued)

Previous reporting period
Staff costs
Training
Bulk emailing and texting
Conferences
Refreshments
Emergency food provision
Subscriptions
IT costs
Telephone
Website costs
Minor equipment
Post, printing & stationery
Depreciation
Sundries
Restricted expenditure
Unrestricted expenditure
Governance costs (see note 9)
Support costs (see note 9)		 Total 2023
£
447,632
1,582
5,572
1,848
1,792
1,446
3,119
11,145
2,472
58,444
1,980
2,030
4,531
1,716
3,314
117,299
665,922
2023
£
293,866
372,056
665,922

47

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

9 Analysis of governance and support costs

Current reporting period
Basis of
apportionment
Accountancy fees
type of expense
Bank charges
type of expense
Consultancy
type of expense
Staff costs
type of expense
Staff training
type of expense
Professional fees
type of expense
Rent
type of expense
Insurance
type of expense
Payroll bureau
type of expense
Staff travel
type of expense
Trustee travel
type of expense
Management and supervision
type of expense
Previous reporting period
Basis of
apportionment
Accountancy fees
type of expense
Bank charges
type of expense
Repairs & maintenance
type of expense
Consultancy
type of expense
Staff costs
type of expense
Staff training
type of expense
Professional fees
type of expense
Rent
type of expense
Insurance
type of expense
Payroll bureau
type of expense
HR expenses
type of expense
Staff travel
type of expense
Trustee travel
type of expense
Management and supervision
type of expense		 Support
£
8,443
285
14,114
4,776
3,354
209
24,338
1,889
1,172
7,778
-
5,135
71,493
Support
£
5,825
252
45
42,577
14,587
4,662
2,011
26,196
1,641
441
1,643
12,915
119
4,385
117,299		 Governance
£
2,328
-
-
-
-
-
-
-
-
-
1,070
-
3,398
Governance
£
3,314
-
-
-
-
-
-
-
-
-
-
-
-
-
3,314		 Total 2024
£
10,771
285
14,114
4,776
3,354
209
24,338
1,889
1,172
7,778
1,070
5,135
74,891
Total 2023
£
9,139
252
45
42,577
14,587
4,662
2,011
26,196
1,641
441
1,643
12,915
119
4,385
120,613

48

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

10
Net income/(expenditure) for the year
This is stated after charging/(crediting):
Depreciation
11
Staff costs
Staff costs during the year were as follows:
Wages and salaries
Social security costs
Pension costs
Independent examiner's fees
Independent examiner's remuneration - accountancy fees		 2024
£
2,317
2,800
1,080
2024
£
406,637
30,456
21,367
458,460		 2023
£
4,531
1,940
2023
£
393,092
32,867
21,673
447,632

No employee has employee benefits in excess of £60,000 (2023: Nil).

The average number of staff employed during the period was 17 (2023: 17). The average full time equivalent number of staff employed during the period was 12 (2023: 13).

The key management personnel of the charity comprise the trustees and the Chief Executive Officer. The key management personnel previously included the Chief Operating Officer, prior to departure on 30 June 2022. The total employee benefits of the key management personnel of the charity were £66,663 (2023: £82,673).

12 Trustee remuneration and expenses, and related party transactions

Neither the management committee nor any persons connected with them received any remuneration or reimbursed expenses during the year (2023: nil).

5 members of the management committee received travel and subsistence expenses during the year of £681 (2023: £119).

Aggregate donations with conditions from related parties were nil (2023: nil).

No trustee or other person related to the charity had any personal interest in any contract or transaction entered into by the charity, including guarantees, during the year (2023: nil).

49

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

13 Government grants

The government grants recognised in the accounts were as follows:

University College London Hospitals
NHS Foundation Trust		 2024
£
25,000
25,000		 2023
£
-
-

There were no unfulfilled conditions and contingencies attached to the grants.

14 Corporation tax

The charity is exempt from tax on income and gains falling within Chapter 3 of Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects. No tax charges have arisen in the charity.

15 Fixed assets: tangible assets

Cost
Additions
Disposals
Depreciation
Charge for the year
Disposals
Net book value
At 1 April 2023
At 31 March 2024
At 1 April 2023
At 31 March 2024
At 31 March 2024
At 31 March 2023		 Office
equipment
£
1,008
1,243
-
2,251
1,008
414
-
1,422
829
-		 Computer
equipment
£
21,757
1,692
-
23,449
19,808
1,903
-
21,711
1,738
1,949		 £
22,765
2,935
-
Total
25,700
20,816
2,317
-
23,133
2,567
1,949

50

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

16 Debtors

Grants receivable
Other debtors (rent deposit, staff costs control)
Prepayments and accrued income
17
Cash at bank and in hand
Cash at bank and on hand
18
Creditors: amounts falling due within one year
Other creditors and accruals
Taxation and social security costs		 2024
£
250
2,053
3,452
5,755
2024
£
230,247
230,247
2024
£
12,507
19,315
31,822		 2023
£
6,213
2,982
2,367
11,562
2023
£
286,270
286,270
2023
£
7,264
18,200
25,464

51

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

19 Analysis of movements in restricted funds

Restricted grants:
Catalyst
Comic Relief
EFF
Glasgow Fund
JRCT
Robertsons Trust
Trust for London
Current reporting period
WCIT
National Lottery Cost of
Living
National Lottery Community
Fund Scotland
National Lottery Community
Fund Reaching
Communities
Manchester City Council
J Butler Educational Trust
London Community
Foundation (MOPAC)
National Lottery Community
Fund Covid
National Lottery Community
Fund Digital
National Lottery Community
Fund Org Development		 Balance at
1 April
2023
£
123
(13,204)
-
8,428
900
32,166
3,523
(3,824)
4,812
(616)
80
(23,362)
3,341
-
23,673
27,907
-
63,947




 Income
£
-
-
8,240
-
-
27,126
-
-
-
-
-
84,606
63,389
67,269
39,600
58,000
15,000
363,230		 Expenditure
£
-
-
-
-
-
(47,221)
-
-
-
-
-
(76,901)
(38,182)
(6,367)
(51,289)
(44,783)
-
(264,743)		 Transfers
£
(123)
13,204
-
(8,428)
(900)
(3,884)
(3,523)
3,824
(4,812)
616
(80)
(8,997)
(8,000)
(60,902)
(6,869)
(5,040)
(3,940)
(97,854)		 Balance at
31 March
2024
£
-
-
8,240
-
-
8,187
-
-
-
-
-
(24,654)
20,548
-
5,115
36,084
11,060
64,580

52

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

19 Analysis of movements in restricted funds (continued)

Comic Relief
Manchester City Council
National Lottery
Community Fund Scotland
Previous reporting period
Trust for London
London Community
Foundation (MOPAC)
National Lottery
Community Fund Covid
Catalyst
Glasgow Fund
National Lottery
Community Fund Digital
National Lottery
Community Fund Org
Development
J Butler Educational Trust
JRCT
National Lottery
Community Fund Reaching
Communities
Robertsons Trust		 Balance at
1 April
2022
£
123
(13,204)
8,475
900
12,390
3,523
(3,824)
7,444
6,870
80
-
-
32,460
-
55,237		 Income
£
-
-
-
-
75,950
-
-
-
69,913
-
42,480
59,430
36,000
60,000
343,773		 Expenditure
£
-
-
(47)
-
(51,028)
-
-
(2,633)
(67,149)
-
(56,845)
(48,089)
(41,523)
(26,552)
(293,866)		 Transfers
£
-
-
-
-
(5,146)
-
-
-
(10,250)
-
(8,997)
(8,000)
(3,264)
(5,541)
(41,198)		 Balance at
31 March
2023
£
123
(13,204)
8,428
900
32,166
3,523
(3,824)
4,812
(616)
80
(23,362)
3,341
23,673
27,907
63,947

Name of restricted fund

Catalyst Comic Relief EFF Glasgow Fund J Butler Educational Trust JRCT London Community Foundation (MOPAC) Manchester City Council National Lottery Community Fund Covid National Lottery Community Fund Digital National Lottery Community Fund Org Development National Lottery Community Fund Reaching Communities

Description, nature and purposes of the fund

Universal credit project with CAST Restricted case work for women only Expanding impact and opportunities in healthcare spaces Restricted to Glasgow

Funding for brochures for Romanian sex workers in London Racial justice Covid in London

Government grant for ISVA case work to Manchester residents National Covid emergency response project Digital build funding

Org development contract for digital

Victim and Vocational support services - England only

National Lottery Community Fund Scotland National Lottery Cost of Living Robertsons Trust Trust for London WCIT

Restricted to Scotland

Cost of living response project in financial year 2023-24 Restricted to Scotland, NUMbrella Lane Vocational Support Services Development - London only Digital build funding

53

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

20 Analysis of movement in unrestricted funds

General fund
Current reporting period
General fund
Previous reporting period
Name of
unrestricted fund
General fund		 Balance
at 1 April
2023
Income
Expenditure
Transfers
£
£
£
£
210,370
254,647
(420,704)
97,854
Balance
at 1 April
2022
Income
Expenditure
Transfers
£
£
£
£
264,338
277,684
(372,850)
41,198
Description, nature and purposes of the fund
The free reserves after allowing for all designated funds		 As at 31
March 2024
£
142,167
As at 31
March
2023
£
210,370

54

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

21 Analysis of net assets between funds

Current Reporting Period
Tangible fixed assets
Fixed asset investments
Other net current assets/(liabilities)
Creditors of more than one year
Total
Previous Reporting Period
Tangible fixed assets
Other net current assets/(liabilities)
Creditors of more than one year
Total		 General
fund
£
2,567
-
139,600
-
142,167
General
fund
£
1,949
208,421
-
210,370		 Designated
funds
£
-
-
-
-
-
Designated
funds
£
-
-
-
-		 Restricted
funds
£
-
-
64,580
-
64,580
Restricted
funds
£
-
63,947
-
63,947		 Total
£
2,567
-
204,180
-
206,747
Total
£
1,949
272,368
-
274,317

22 Reconciliation of net movement in funds to net cash flow from operating activities

Net income/(expenditure) for the year
Adjustments for:
Depreciation charge
Dividends, interest and rents from investments
Decrease/(increase) in debtors
Increase/(decrease) in creditors
Net cash provided by/(used in) operating activities		 2024
£
(67,570)
2,317
(156)
5,807
6,358
(53,244)		 2023
£
(45,258)
4,531
(242)
542
9,110
(31,317)

55

National Ugly Mugs

Notes to the accounts for the year ended 31 March 2024 (continued)

23 Prior Year Statement of Financial Activities (including Income and Expenditure account)

Unrestricted
funds
Note
£
Income from:
Donations and legacies
3
243,734
Charitable activities
4
(9,990)
5
43,698
Investments
6
242
Total income
277,684
Expenditure on:
Raising funds
7
793
Charitable activities:
8
372,056
Total expenditure
372,849
(95,165)
10
(95,165)
Transfer between funds
41,198
Net movement in funds for the year
(53,967)
Reconciliation of funds
Total funds brought forward
264,338
Total funds carried forward
210,371
Net income/(expenditure) for the
year
Other trading activities
Net income/(expenditure) before
net gains/(losses) on investments		 Restricted
funds
£
-
343,773
-
-
343,773
-
293,866
293,866
49,907
49,907
(41,198)
8,709
55,237
63,946		 Total funds
2023
£
243,734
333,783
43,698
242
621,457
793
665,922
666,715
(45,258)
(45,258)
-
(45,258)
319,575
274,317		 Total funds
2022
£
252,101
267,361
35,591
-
555,053
7,773
557,137
564,910
(9,857)
(9,857)
-
(9,857)
329,432
319,575

The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.

56