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2024-03-31-accounts

REGISTERED COMPANY NUMBER: 06199277 (England and Wales) REGisfERED CHARITY NUMBER: 1121666 Re rt of the Trustees and Financial Statements for the Year Ended 31st March 2024 for Carers Trust Cr055Mads We Wales Ltd Ashmole & Co Chartered Certified Accountants & Registered Auditors Castle House High Street Ammanford Carmarthenshire SA18 2NB

Carers Trust Crossroads West Wales Ltd Contents of the Financial Ststements for the Year Ended 31st March 2024 Page Report of the Trustees I to 10 Report of the Independent Audltors 11 to 14 Statement of Flnanclal Activities 15 Balance Sheet 16 to 17 Cash Flow Ststement 18 Notes to the Cash Flow Ststement 19 Notes to the Flnancial Ststements 20 to 34 Detsiled Statement of Finandal Actlvltles 35 to 36

Carers Trust Crossroads W Wales Ltd Re rt of th Trustees for the Year Ended 31st March 2024 The trustees who are a150 dlrectors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31st March 2024. The trustees have adopted the provlslons of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard appllcable in the UK and Republic of Ireland (FRS 1021 (effettive l January 20191. OBJEcllvES AND AcfiviTIES Objectlves and alms The objectives and principal activitie5 of the Charity to benefit the public are encompassed within its Vision, Mission and Values as set out below. The trustees, staff and volunteers are guided by these ststements and the services provided by the organisation will always adhere to them. Carers Trust Crossroads West Wales (crcwNI vision is that unpaid carers of all ages are heard and valued and have access to the 5UPPOrt, advlce, and resources they need to live a fulfilling life alongside caring. Our ethos is that carer5 are at the heart of everything we do, and our organisation's objectives are to be recognised as the specialist 'go to, organisation for unpaid carers in West Wales to ensure they can access high quality information, advlce, and support. Our value5 underpln our work with carers. We are 'Excellence', 'Inclusive', 'Responsive' and 'Trusted'. These values were prioritised to ensure that carers and stakeholders have the confidence to work with us for the following ￿asons. Excellence: to ensure we apply best practice to deliver quality SUPPOrt to empower careTS and the individuals they care for to improve their quality of life. Inclusive: to meet the diverse needs of carers and the indivlduals they care for, collaborating to Co-produce services that reflect their individual and collective needs. Responsive: timely, person<entred and accessible support to ensure that carers and the individuals they care for receive preventative services Trusted: our reputation for excellence ensures that our beneficiaries and stakeholders trust us to dellver quality ServI￿S to meet thelr needs. The charity is registered with Care Inspectorate Wales (CIWI as a domiciliary care agency for both adults and children. It employs paid qualified Carer Support Workers to provide domiciliary care in the communlty to give carers a break from their carlng role. The work of the Carer Support Workers is monitored regularly and their effectivene55 and skills are assessed by their managers. Page I

Carers Trust Crossroads West Wales Ltd Re rt of the Trustses for the Year Ended 31st March 2024 OBJEcnvES AND AcfiviTIES Public benefft Each year, the management committee reviews our aims. objectives and activitie5 against the Operating Plan and Strategic Plan. The review looks at what we achieved and the outcomes of our work in the previous twelve months. The review looks at the success of each key actlvlty and the benefits they have brought to the carers we support. The review also helps us to ensu￿ our aim, objectives and activities remained focused on our stated purpose. We have referred to the Charity Commission's general guidance on public benefit when reviewing our aims and objectives and in planning our future artivities. The trustees consider how developments or attivities will contribute to the aims and objertives they have set. We deliver public benefit through: Providing breaks from caring with replacement care, in groups or practical I:1 support -Assessment and support of carers, needs, helping them achieve desired goals Emergency planning and providing care cover using our charitable funds - Trainin8 and equipping carers Wlth skills for their caring role Raising awarenes5 of caring and family carers in the community, schools and with employers, to help them understand the impact of caring and how they can help Developing Ilnks wlth partner organlsations and referring to other Professionals and charities that support carers Developing and diversifying our services, ensuring the charity remains representatlve of the carers we serve Ensuring our services available to as many carers and the people they support as possible Involving carers and the people they support so thatthey drive service design and development Ensuring that our services are high quality, flexible, responstve, and continually improving Learnlng from the good practice of others and encourage others to learn from us Exploring opportunities for establishing joint projects and relationships with organisations to improve services for carers. The impact we strive to achieve for family carer5 is: Increased confidence In thelr carlng role Improved or malntalned physlcal health Improved or maintained mental health - Carers and family able to cope financially Increase in carers able access education, training, volunteering and employment Enabling more family carers to be involved in influencing policy - Forthose with care need5 whom we 5UPPOrt have a maintained or improved quality of life Who used and beneflted from our servlce? Our objects and funding restrict the ser¥ices we provide to residents in the countles of Carmarthenshire, Ceredigion and Pembrokeshire in Wales, covering some 5750 Squa￿ kilometres, which represents over 27% of the total landmass In Wales. The number of unpaid carers in Carmarthenshire is estimated at 23,998; 7,114 carers provide 50 or more hours of care per week. Ceredigion's estimated unpaid carers are 8,603 and Pembrokeshire's estimated unpaid carers are 12,890 (Census 2021). Carers living in rural and remote communities fa￿ added challenges in accessing services. Page 2

Carers Trust Crossroads West Wales Ltd Re ort of the Trustees for the Year Ended 3tst March 2024 OBJECTIVES AND AcfiviTIES We continued to utilise Amser and Carer Support Funding to assist unpaid carers throughout Carmarthenshire and Pembrokeshire. Support was provided in various form5, including food vouchers. essential household appliances, and one-on-one assistance. Additionally, we maintained our commitment to offering information, guidance, and activities for both carers and those they care for. We also facilitated social clubs and events for young adults wtth disabilities which enabled the familie5 to have a breakfrom their caring role. Equal Opportunitles and Welsh Language The Charity is committed to providing equal opportunities for all regarding service provision and employment, regardless of age, gender, physical disability, mental or sensory impairment, race, culture, economic fartors, sexual orientation, marital status, political beliefs. or religion. Carers Trust has adopted the principle that in the conduct of its business in Wales it will treat the English and Welsh languages on a basis of equality. Our Welsh Language Scheme sets out how Crossroads will give effert to the principle when providing services to the public in Wales. Carers Trust Crossroad5 West Wales have over 27% Welsh speaking staff which includes 75% of office-based staff who are able to converse in Welsh. Page 3

arers T st Crossroads West Wales Ltd Re rt of the Trustee5 for the Year Ended 31st March 2024 ACHIEVEMEMf AND PERFORMANCE We continue to be the go-to provider for replacement care in Carmarthenshire and Ceredigion providing 100,363 hours of regulated care provided at home and in the community. After completing a tender proce55, we were selected as the primary provider of the new Community Home Support Service. Thi5 preventative service is designed for individuals who do not require personal care but are experiencing an event or illness impacting their physical, mental, or emotional well-being. It provides practical, short-term support to help prevent hospital admission or to aid recovery at home. After a recent tendering process, we were not selected to deliver the Carmarthenshire Carers Information Service. However, we are proud to have upheld our excellent reputation across the counties and, throughout the year, have strengthened our positive partnerships with the statutory sector, which commissions u5 as the primary providers of unpaid carer services across the three counties. Together with our network partners in the Gofalwyr Ceredigion Carers consortium, we continue to deliver comprehensive advice, information, and practical support services to carers. We were pleased that we successfully secured a second year of Amser funding from the Welsh Government, along with additional support to extend this service to unpaid carers in Pembrokeshire. The continuation of Carers Support Funding ha5 enabled us to enhance our financial support offerings through our Money Matters Project, providing a holistic service tailored to the needs of carers facing financial challenges. Carers can continue to access assistance to maximize their income and reduce expenses through a variety of available grants, discounts, and concessions for themselves and those they care for. We made a meaningFul Impact on carers and their families by distributing a range of grants to support them through challenging times, thanks to the support of Carers Trust Wales, the Welsh Govemment, and Carmarthenshire County Council. In Pembrokeshire, we extended our support further, offering grants for food and essential equipment through funding from Carers Trust Wales and the Welsh Government. This period has been challenging for our staff, and capacity became an issue as we worked to implement new services. Nonethele55, we saw a significant increase in carers identifying themselves and self-referring to the Carers Information Service. After securing a second round of three year funding totalling £499,000 from the Big Lottery. we are able to continue the impactful work we developed over the past three year5, delivering service5 for young carers and young adult carers. We are recognised locally for providing a high-quality, flexible, and responsive seNice. A5 part of our annual surveyi we actively sought feedback from both carers and service users, who are valued stakeholders, to enhance our services and guide future developments. Training continues to be a top priority, with much of it offered online; however, we also conduct in-person staff supervisions. Bi-monthly team meetings are held both face-to-face and on Teams, recorded, and uploaded to a secure staff area on our website. Page 4

Carers Trust Crossroads West Wales Ltd rt of the Trustees for the Year Ended 3tst March 2024 FINANCIAL REVIEW Financial position During the period 1st April 2023 to 31st March 2024, the charity's total income was £3,124,084 a slight decrease of 4% on the previous financial year. However, the previous year included other income of £211,118 in relation to bonus monies, received from Welsh Government to all registered Social Care Workers. This was for an additional £1,498 payment to align wages to the Real Living Wage for the Carers. under the Government Special Payment Scheme which was then paid to the staff through their wage. Therefore the charitable activity income has actually increased by 2% this year on last year. The principal sources of funding were through commissioned seniices with Carmarthenshire County Council and Hywel Dda University Health Board. The cost of delivery during the year totalled £3,127,518 a decrease of 7% on the previous year including the annual increase in implementing the 'minimum/living wage,. The costs associated with providing activities has yet again been greatly affected this year due to the continuing adherence to the implementation of the minimum/living wage to include travelling time and the increase of pension costs. As expected, wage costs, including pension, travelling administration of £2,770,461 or 89% of total expenditure remains the most significant area of expenditure. At the end of 202312024, the charity's reserves decreased to £564,837. Investment policy and objertlves To ensure that the organisation has cash readily available to meet working capital and other needs, the Board continues to adopt a cautious policy to maintain cash deposits in safe investments. This policy is kept under regular review. Having due regard to the requirement to ensure liquidity, funds not required to meet day to day expenditure are be held in fixed rate bonds and interest-bearing accounts with the charity's bankers. Reserves policy The reserves policy is reviewed annually in the light of the main risks facing the organisation. Having reexamined its strategic plan, the B03rd will seek to maintain a reserve level that will enable it to take advantage of any opportunity to develop services whist rnaintaining its obligations to service users and creditors.The baseline requirement is to have reserves equating to over three months of annual fixed c05tS expenditure plus potential redundancy costs for long tem staff. Firstly, to withstand any unfo￿Seen events and secondly ensure that it can meet potential redundancy costs of employees, many of whom have worked with the charity over 15 year5. An adequate level of reserves is again necessary to meet the working capital requirements ofthe charity. Based on 2023124 unrestricted general fund expenditure, reserves should therefore not fall below £456,317. The actual level of reserves at the end of the year were above the baseline figure. To meet the objectives of the charity as set out on page 3 of this report, all reserves can only be applied for the benefit of Carmarthenshire and Ceredigion carers. Page 5

Carers Trust Crossroads West Wales Ltd Re rt of the Trustees for the Year Ended 31st March 2024 FUTURE PLANS We expect the following service contracts out for tender: l. Catch Up Benefits Advlce Service 2. Community Support Services for both adult and children 3. Replacement Care Regulated Service We have been commi55ioned to provide Summer Clubs for children in the Carmarthen area. Following the succe55 of funding for both Shortbreaks and Carers Support Funding for our Money Matter and Income Maximisation projects, we are collaborating with Carers Trust Wale5 to advocate for continued fundingfrom the Welsh Government beyond March 2025. The charity's strategic plan is developed in a context of limited financial resources and an increasing demand for our services. It focuses on identifying opportunities to enhance funding through developing partnerships and finding innovative solutions to meet our goals and expand seNices for carers in West Wales. The Senior Management Team will continueto prepare and submit funding applications. Looking ahead, we will ensure financial and prattical supportforthe future through: Continuation of Local Authority and HDUHB funding into 2024-25 Ongoing funding from Ceredigion County Council to support our work within the Gofalwyr Ceredigion Carers consortium Waterloo funding for a worker in the Young Carers and Youn8 Adult Carer5 service Amser funding from the Welsh Government, administered by Carers Trust, to provide short breaks for carers and their families Carers Support Fund from the Welsh Government, also administered by Carers Trust, to assist carers facing financial challenges during the cost of living crisis All servtces will undergo continuous review to ensure they effectively meet current and future needs. Starting 1st April 2024, Carers Trust Crossroads West Wales will continue to collaborate with our network partners in Wales and work as a consortium where appropriate. aiming to enhance the range of services, support more families, and improve efFiciency and effectiveness. We remain committed to training our staff to exceptionally high standards, recognising that a well-trained, motivated team is essential to achieving our goals. Their dedication to continuous learning enhances our Service quality. providing all staff with opportunities to improve performance and develop their potential. As always, meeting the needs of carers and their familie5 holistically and with dignity will stay at the heart of everything we do. STrUCTURE, GOVERNANCE AND MANAGEMENT Governing document The charity is controlled by its governing document, a deed of trust. and constitutes a limited company, limited byguarantee, as defined by the Companies Art 2006. Page 6

Carers Trust Crossroads West Wales Ltd rt of the Trustees for the Year Ended 3tst March 2024 Carers Trust Crossroads West Wales is a charitable company limited by guarantee, incorporated on the 2nd April 2007. The company was established from the merger of Carmarthen Cr055roads, established in 1990 and Uanelli Crossroads, established in 1981, under a Memorandum of Association which defines the objects and powers of the charitable company and is governed under it5 Articles of Association. In the event of the company being wound up members are required to contribute an amount not ex￿edIng £5. Recruitment and appointment of new trustees The directors of the company are also trustees for the purposes of charity law and under the companrf5 articles are known as the Management Committee. All give their time voluntarily and receive no benefits from the charity. Any expenses reclaimed from the charity are declared in the notes to the accounts. Individuals with an interest in the work of the Charity are approached to offer themselves for elertion a5 Trustees with a view to maintaining a broad mix of 5ki11s and experience. Potential trustee5 are invited to an interview and to attend meetings of the Charity before an appointment is made. Twstee Induction and Tralnlng All Trustees are provided with a Trustee Pack contalning the relevant Charity Commission documentation, the organisation's Business Plan and Risk Register and other information to ensure awareness of their roles and responsibilities. They also attend occasional training session5 arranged by the Charity relating to aspects of their role and are encouraged to attend courses and meetings organised by the national organisation. A folder is maintained for each Trustee which includes details of their professional background. DBS/POVA checks, signed regulatory documents and training certlficates. Organisational structure There are up to seven Trustees who are responsible for the strategic direttion of the Charity. The full board meet quarterly, with three subcommittees meeting on a quarterly basis. All Trustees are members of at least two of the three sub-committees Finance Revlew Group Iquarterlyl, Health & Safety (quarterly) Policy Review Group Iquarterlyl. The committee also meet outside these groups with the Management Team to dlscuss Strategic and Service Development. Day to day management and administration is delegated to the Chief Executive Officer and Management Team who meet and consult regularly with the Trustees and attend Trustees meetings and sub-committees. Related parties The Charity is affiliated to the Carers Trust (Charty Registration Number 11451811, a UK charity. Carers Trust provide5 Policie5 and Procedures which the Charity rs required to adopt, offers SUPPOrt, guidance and training, arrange5 5Ultable insurance for the Charity and encourages communication and dissemination of good practice among network partner5. Relationshlps The organisation meets regularly with officers of Carmarthenshire and Ceredigion County Counci15 and Hywel Dda University Health Board to review activity and monitor contract performance. The scheme upholds a culture of openness to share relevant information and by discussion of any prartice issues with ourcommissioners and other agencies. Both trustees and Senior managers are active in partnerships by attendance at Strategic Partnership Board for Carers, Hywel Dda University Health Board's Stakeholder Reference Group and other local charitie5 and groups. Page 7

Carers Trust Crossroads West Wales Ltd Re rt of the Trustees for the Year Ended 31st March 2024 STRUCTURE, GOVERNANCE AND MANAGEMENr Risk management The Board of Directors fully recognise its responsibility for the managernent of risk and will ensure that systems and procedure5 are in place to provide reasonable assurance against fraud and error. The trustees undertake an annual risk assessment when the risk register is reviewed and updated and where necessary systems and procedure5 are implemented to mitigate any potential impatt on the charity. All internal financial ri5k5 are minimi5ed by the implementation of procedures for authorisation of transactions and projects. These procedures are regularly reviewed to ensure they remain appropriate. The charity will continue to diversify its funding base and is no longer dependent on grant funding. All opportunities are reviewed to build capacity and deliver quality seniices for carers. Procedures are in place to ensure our compliance with all health and safety legislation to safeguard our Staff, carers and cared for; and the charity adheres strictly to the policie5 and procedures Set down by Carers Trust. REFERENCE AND ADMINisfRATIVE DETAILS Reglstered Company number 06199277 (England and Wale5) Reglstered Charlty number 1121666 Reglstered office Unit 3 The Palms 96 Queen Victoria Road Uanelli Carmarthenshire SA15 2TH Trustees H Nicholls J A Thomas A Grimes A Hopkins JDKnott H Powell E A Poulson (resigned 7.2.241 S M Evans Company Secretary A J Harries Page 8

Carers Trust Crossroads West Wales Ltd ort of the Trustees for the Year Ended 3tst March 2024 REFERENCE AND ADMINISTRATIVE DEfAILS Audltors Ashmole & Co Chartered Certified Accountants & Registered Auditors Castle House High Street Ammanford Carmarthenshire SA18 2NB MANAGEMENT TEAM Alison Harries- Chief Executive Officer ICEOI / Company Secretary Erica Watts- Finance Manager Karen Samuel- Oper3tional/Registered Manager Joanne Silverthorne - Service Development ManageT {Resigned 09108124) Cathy Boyle- Carer Support Services Manager The management team are responsible for the day to day running of the charity and entrusted with the implementation of the Board's strategic decisions. Carers Trust Crossroads West Wale5 Ltd employed 143 staff on 31st March 2024, and the average staff numbers forthe year was 146. STATEMENT OF TRUSTEES, RESPONSIBILITIES The trustees (who are also the direttors of Carers Trust Crossroads West Wales Ltd for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resource5, including the income and expenditure, of the charitable company for that period. In preparing those financial Statements. the trustees are required to select suitable accounting policies and then apply them con5iStentlv,' observe the method5 and principles in the Charity SORP; make judgements and estimates that are reasonable and prudent; prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in bu5ine55. The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statement5 comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable Steps for the prevention and detection of fraud and other irregularities. Page 9

Carers Trust Crossroads West Wales Ltd ort of the Trustees for the Year Ended 31st March 2024 srATEMENT OF TRUSTEES, RESPONSIBILITIES- continued In so far asthe trustees are aware: there is no relevant audit information of which the charitable company's auditors are unaware; and the trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are awa￿ of that information. AUDITORS The auditors, Ashmole & Co, will be proposed for re-appointment at the forthcoming Annual General Meeting. Approved by order of the board of trustees on 28th January 2025 and signed on its behalf by: H Nicholls - Trustee Page 10

rt of the Inde ndent Audltors to the Trustees of Carers Trust Crossroads West Wales Ltd Oplnlon We have audited the financial statements of Carers Trust Crossroads West Wales Ltd (the 'charitable company'l for the year ended 31st March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies, The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards {United Kingdom Generally Accepted Accounting Practice). In our opinion the financial Statements: give a true and fair view of the state of the charitable company's affair5 as at 31st March 2024 and of its incoming resources and application of resources, including its income and expenditure, for the year then have been properly prepared in accordan￿ with United Kingdom Generally Accepted Accounting Prattice; and have been prepared in accordance with the requirements of the Companies Act 2006. Basis for opinion We conducted our audit in accordance with International Standards on Auditing (UK) IISAS {UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors, responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relating to going concern In auditing the financial statements, we have concluded that the trustees, use of the going concern basi5 of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditlons that, individually or collertively, may cast significant doubt on the charitable companrfs abilty to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees With respect to going concern are described in the relevant sections of this report. Other information The trustees are responsible for the other information. The other information comprise5 the information included in the Annual Report, other than the financial statements and our Report of the Independent Auditors thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not expre55 any form of assurance conclusion thereon. In connertion with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. Page 11

Re rt of the Inde ndent Audltors to the Trustee5 of Carers Trust Crossroads West Wales Ltd Matters on which we are required to report by exception We have nothing to report in respett of the following matter5 where the Charitie5 (Accounts and Reports) Regulations 2008 requires us to report to you if, in our opinion: the information given in the Report of the Trustees is inconsistent in any material respect with the financial statements; or the charitable company has not kept adequate accounting records; or the financial statements are not in agreementwith the accounting records and returns; or we have not received all the information and explanations we require for our audit. Responsibilities of trustees As explained more fully in the Statement of Trustees, Responsibilities, the trustees (who are also the directors of the charitable company for the purposes of company law} are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the tru5tee5 determine 15 necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operation5, or have no realistic alternative but to do so. Page 12

rt of the Inde ndent Audltors to the Tru5tee5 of Carers Trust Crossroads West Wales Ltd Our responsibilities for the audlt of the flnanclal statsments We have been appointed a5 auditors under Section 144 of the Charities Act 2011 and report in accordance with the Act and relevant regulations made or having effect thereunder. Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit condutted in accordance with ISAS {UKI will always detect a material misstatement when rt exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. The extent to which our procedures are capable of detetting irregularities, including fraud 15 detailed below: In identifying and assessing ri5k5 of material mlsstatement in respect of irregularities, including fraud and non-compliance with law5 and regulations, we considered the following: nature of the charity and the sector In which it operates. the legal and regulatory framework in which the charity operates, and in particular those lay4￿ and regulations that directly affect the financial statements or have a fundamental effect on operations eg Charities Art 2011, health and safety legislation. results of enqutries of management and those charged with governance any matters identified relating to the charitvs policies and procedure5 for identifyingi evaluating and complying with laws and regulations, and whether there were any known instances of non compliance. detecting and responding to the risk5 of fraud and whether there is any knowledge of actual, suspected or alleged fraud. - the internal controls established to mitigate risks of fraud or non compliance with laws and regulations. As a result of performing the above. we did not identify any key audit matters related to potential risk of fraud or non compliance with laws and regulations. In addition to the above, our procedures included: reviewing the financial statement disclosures and testing to supporting documentation to assess compliance with relevant laws and regulations enquires of management and those charged with governance concerning attual and potential litigation and claims performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material mi55tatement due to fraud review of mlnutes of committee meetings written representations A further description of our responsibilities for the audit of the financial statements Is located on the Financial Reporting Council's website at w%vw.frc.org.uVauditorsresponsibilities. This description forms part of our Report of the Independent Auditors. Page 13

Re rt of the Independent Auditors to the Trustees of Carers Trust Crossroads West Wales Ltd Use of our report This report is made solely to the charitable company's trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the charitable company's trustees those rnatter5 we are required to state to them in an auditors, report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's trustees as body, for our audit worl for this report. orforthe oplnions we have formed. Ashm Chartered Certified Accountants & Registered Auditors Eligible to act as an auditor in terms of Section 1212 of the Companies Act 2006 Castle House High Street Ammanford Carmarthenshire SA18 2NB -01-Jo Page 14

Carers Trust Crossroads West Wales Ltd Statement of Flnanclal Actlvltles for the Year Ended 31st March 2024 31.3.24 Total funds 31.3.23 Total funds Unrestrirted funds Restricted funds Notes INCOMEAND ENDOWMENTS FROM Donations and legacies 4,466 400 4,866 3,879 Charitable activities Charitable activities 2,241,860 873,405 3,IIS,265 3,041,985 Investment income Other income 3,953 3,953 1,274 211,188 Total 2,250,279 873,805 3,124,084 3,258,326 EXPENDITURE ON Charitable activities Charitable activities 2,305,239 822,279 3,127,518 3,376,019 NET INCOMV(EXPENDITURE) (54,960) 51,526 {3,434) {117,6931 RECONCIUATION OF FUNDS Total funds brought forward 547,726 20,545 568,271 685,964 TOTAL FUNDS CARRIED FORWARD 492,766 72,071 564,837 568,271 The notes form part of these financial statements Page 15

Care Trust Crossroads West Wales Ltd Balance Sheet 31st March 2024 31.3.24 Total funds 31.3.23 Total fund5 Unrestricted Restrirted funds funds Notes FIXED ASSETS Tangible assets li 692 6,671 7,363 9,856 CURRENT ASSETS Debtors Cash at bank and in hand 12 250,517 701,242 60,000 5,400 310,517 706,642 367,453 643.691 951,759 65,400 1,017,159 1,011,144 CREDITORS Amounts falling due within one year 13 {459,685 } 1459,685) 1452,729) NET CURREwf ASSETS 492,074 65,400 557,474 558,415 TOTAL ASSEfs LESS CURRENT LIABILITIES 492,766 72,071 564,837 568,271 NET ASSETS 492,766 72,071 564,837 568,271 FUNDS Unrestrirted funds Restricted funds 15 492,766 72,071 547,726 20,545 TOTAL FUNDS 564,837 568,271 The charitable company is entitled to exemptlon from audit under Section 477 of the Companies Act 2006 for the year ended 31st March 2024. The members have not deposited notice, pursuant to Section 476 of the Companies Act 2006 requiring an audit of these financial statements. The trustees acknowledge their responsibilities for la) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and preparing financial statements which give a true and fair view of the state of affairs of the charitsble company as at the end of each financial year and of its surplus or deficlt for each financlal year In accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 21x16 relating to financial statements, so far as applicable to the charitable company. {b) These financial statements have been audited under the requirements of Section 145 of the Charities Act 2011. The notes form part of these financial statements Page 16 continued...

Carers Trust Crossroads Wes W les Ltd Balance Sh 31st ntinued rch 2024 These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime. The financial Statements were approved by the Board of Trustees and authorised for issue on 28th January 2025 and were signed on its behalf by: J A Thomas- Trustee The notes form part of these financial statements Page 17

Carers Trust Crossroad5 West Wales Ltd Cash Flow Statement for the Year Ended 3tst March 2024 31.3.24 31.3.23 Notes Cash flows from operating activities Cash generated from operations 68,956 118,0351 Net cash provided by/(used in) operating activities 68,956 {18,0351 Cash flows from Investln8 artlvltles Purchase of tangible fixed assets Interest received 19,958) 3,953 1762) 1,274 Net cash (used in}/provided by investing activities 16,005) 512 Change in cash and cash equivalents In the reporting perfod Cash and cash equlvalents at the bezlnnlng of the reporting period 62,951 {17,5231 643,691 661,214 Cash and cash equivalents at the end of the reporting period 706,642 643,691 The notesform part of these financi31 statements Page 18

Carers Trust Crossroads West Wales Ltd Notes to the Cash Flow Statement for the Year Ended 31st March 2024 RECONCILIATION OF NEf EXPENDITURE TO NEf CASH FLOW FROM OPERATING AcrivmES 31.3.24 31.3.23 Net expenditure for the reporting period {as per the Ststement of Financial Actlvltles) Adjustments for: Depreciation charges Interest received Decrease In debtors Increasel(decrease} in creditors (3,4341 (117.693) 12,451 (3,953) 56,936 6.956 12,189 (1,2741 110,364 {21.6211 Net cash provlded byllused in) operation5 68,956 {18.0351 ANALYSIS OF CHANGES IN NEf FUNDS At 1.4.23 Cash flow At 31.3.24 Net cash Cash at bank and in hand 643,691 62,951 706,642 643,691 62,951 706,642 Total 643,691 62,951 706,642 The notes form part of these financial statements Page 19

Carers Trust Crossroads West Wale5 Ltd Notes to the Financlal Statements for the Year Ended 31st March 2024 ACCOUNTING POLICIES Basls of preparing the flnancial statemerrts The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: statement of Recommended practi￿ applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 1021 (effective l January 2019),, Financial Reporting Standard 102 The Financial Reportin8 Standard applicable in the UK and Republic of Ireland, and the Companies Act 2006. The financial 5tatementS have been prepared under the historical c05t convention. Income All income is recognised in the Statement of Financial Artivities once the charity has entitlement to the fund5, it is probable thatthe income will be received and the amount can be measured reliably. Expendlture Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be rneasu￿d reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to actlvities on a basls consistent with the use of resources. Tangible fixed asset5 Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life. Tenanted property improvements Equipment IO% on cost 33% on cost Taxation The charity is exempt from corporation tax on its charitable activities. Fund accountlng Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees. Hire purchase and leasing commitments Rentals paid under operating leases are charged to the Statement of Financial Activities on a straight Ilne basis over the period of the lease. Page 20 continued...

Carers Trust Crossroads West Wales Ltd Notes to the Financial Statements- contlnued for the Year Ended 31st March 2024 DONATIONS AND LEGACIES 31.3.24 31.3.23 Donations Other services provided 4,396 470 3,256 623 4,866 3,879 INVESTMENT INCOME 31.3.24 31.3.23 Deposit account Interest 3,953 1,274 INCOME FROM CHARITABLE AcnviTIES 31.3.24 31.3.23 Activity Charitable activities Grants Local Authority Replacement Care Contracts Hywel Dda Adult Spot Private clients Hywel Oda Childrens Continuing Care Local Authority Childrens Local Authority Personal Care Summer & After school club session income Local Authority Community Support Charitable activities Direct Payments Charitable activities Ceredigion CC Framework Charitable activities Gofalwyr Ceredigion Carers Advocacy Carers Trust Communlty Home Support Servi 864,230 928,699 Charitable attivities Charitable artivities Charitable activities 1,016,426 591,393 38,601 1.040,641 407,491 44,995 Charitable activities Charitable activities 57,563 169,IX19 79,137 140,144 Charitable activities 127,920 150,376 Charitable activities 9,175 1,680 72,205 1,946 77,351 118,170 19,247 69,004 Charttable attivities Charitable activities Charitable activities 30,778 12,882 30,183 32,753 9,648 Charitable activitie5 15,603 3,115,265 3,041,985 Page 21 continued...

Carers Trust Crossroads West Wales Ltd Notes to the Financial Statements . continued for the Year Ended 31st March 2024 INCOME FROM CHARITABLE AcfiviTIES - contlnued Grants received, included in the above, are as follows: 31,3.24 31.3.23 Carers Information se￿ICe Outreach Support Work Young Adult Carers Investors in Carer5 cusp Carers Trust grants BBC Children in Need Catch up Waterloo The Big Lottery Innovation Project ICF Respitality 61,890 119,470 22,747 66,653 2.000 6.067 42,234 80,686 22,612 126,667 8,727 12,650 75,000 10,440 84,717 60,000 166,260 35,958 84,525 38,850 34,937 CCC Resilience CCC Resilience- Hafan Glyd Moondance Foundation Money Matters Project Carers Rights Day Carers Support Fund Carers Community Outreach Discharges Service Carers Hospital Discharge Support Service Amser Adferiad 35,445 6,000 90,450 121,512 55,523 loo,000 122,683 20,OCK) 78.226 864,230 928,699 CHARITABLE AcfiviTIES COSTS Support COSts1see note 6) Direct Costs Totals Charitable activities 2,858,630 268,888 3,127,518 Page 22 continued...

Carers Trust Crossroads West Wales Ltd Notes to the Financial Statements - continued for the Year Ended 31st March 2024 SUPPORT cosrs Governance costs Management Totals Charitsble artivities 267,243 1,645 268,888 Nrf INCOMV(EXPENDITURE) Net income/(expenditure) is stated after charging/lcrediting): 31.3.24 31.3.23 Auditors, remuneration Depreciation - owned assets Other operating leases Other accountancy services 1,645 12.451 28.542 17,874 1,495 12.189 24.180 18,458 TRUSTEES, REMUNERATION AND BENEFrr5 There were no trustees, remuneration or other benefits for the year ended 31st March 2024 nor for the year ended 31st March 2023. Trustees, expenses Trustees, travel expenses of Nil were paid for the year ended 31 March 2023 (2022 . Nil). STAFF COSTS 31.3.24 31.3.23 Wages and salaries Other pension costs 2,464,374 143,060 2,626,646 152,214 2,607,434 2,778,860 Page 23 continued...

Carers Trust Crossroads West Wales Ltd Notes to the Flnanclal Statements- contlnued for the Year Ended 31st March 2024 STAFF cosrs- continued The average monthly number of employees during the year was as follows: 31,3.24 31.3.23 Management & Admin. Care Management Care Support workers CIS Outreach Investors In Carers YAC CEY Catch Up Hospital Discharge projert Tran5formatlon Fund Programme I 107 115 146 154 No employees received emoluments In excess of £60,000. 10. COMPARATIVES FOR THE STATEMENT OF FINANCIAL AcfiviTIES Unrestricted Restricted funds funds Total funds INCOME AND ENDOWMENTS FROM Donations and legacies 3,879 3,879 Charltable artivities Charitable activities 2,113,286 928,699 3,041,985 Investment income Other income 1,274 164,713 1,274 211,188 46,475 Total 2,283,152 975,174 3,258,326 EXPENDITURE ON Charftable activities Charitable activities 2,380,928 995,091 3,376,019 NET INCOME/(EXPENDITURE) 197,776) 119,917) (117,693) RECONCILIATION OF FUNDS Total fund5 brought forward 645,502 40,462 685,964 Page 24 continued...

Carers TNst Crossroads West Wales Ltd Notes to the Financlal Statements- continued for the Year Ended 31st March 2024 10. COMPARATIVES FOR THE STATEMENT OF FINANCIAL AcfiviTIES - continued Unrestricted Restricted funds funds Total funds TOTAL FUNDS CARRIED FORWARD 547,726 20,545 568,271 11. TANGIBLE FIXED ASSETS Tenanted property improvements Equipment Totals COST At 1st April 2023 Additions 44,040 54,405 9,958 98,445 9,958 At 31st March 2024 44,040 64,363 108,403 DEPRECIATION At 1st April 2023 Charge foryear 39,337 49.252 8,047 88.589 12,451 At 31st March 2024 43,741 57,299 101,040 NEfBOOK VALUE At 31st March 2024 299 7,064 7.363 At 31st March 2023 4,703 5,153 9,856 12. DEBTORS 31,3.24 31.3.23 Amounts falling due within one year: Trade debtors Other debtors Prepayments and accrued income 112,740 30,000 137,777 258,745 108,708 280,517 367,453 Page 25 continued...

Carers Trust Crossroads West Wales Ltd Notes to the Financial SLitements- continued for the Year Ended 31st March 2024 12. DEBTORS- contlnued 31.3.24 31.3.23 Amounts falling due after more than one year: Other debtors 30,000 A88regate amounts 310,517 367,453 13. CREDITORS: AMOUNTS FAWNG DUE WITHIN ONE YEAR 31.3.24 31.3.23 Trade creditors Accrued expenses 216,240 243,445 213,376 239,353 459,685 452,729 14. LEASING AGREEMENTS Minimum lease payments under non-cancellable operating leases fall due as follows: 31.3.24 31.3.23 Within one year BetrNeen one and five years 36,497 98,770 38,461 135,267 135,267 173,728 Page 26 continued...

Carers Trust Crossroads West Wales Ltd Notes to the Financial Ststements - continued for the Year Ended 31st March 2024 MOVEMENT IN FUNDS Net movement in funds At 31.3.24 At 1.4.23 Unrestricted funds General fund 547,726 154,960) 492,766 Restrirted funds BBC Children in need Waterloo Foundation Transformation Fund Programme I The Big Lottery Moondance Foundation Carers Support Fund Carer5 Hospital Discharge Support Service Am5er 10,013 14 18 (7,514) 59,986 118) 4,721 110,500) 662 2,499 60,000 4,721 io,soo 662 644 3,545 3.545 20.545 51,526 72,071 TOTAL FUNDS 568,271 13,434 564,837 Page 27 continued...

Carers Trust Crossroads West Wales Ltd Notes to the Financial Statements- continued for the Year Ended 31st March 2024 15. MOVEMEMf IN FUNDS- contlnued Net movement in funds, included in the above are as follows: Incoming resources Resources expended Movement in funds Unrestricted funds General fund 2,250,279 (2,305,239) (54,960) Restricted funds Young Aduk Carers Investors in caiers BBC Children in need Waterloo Foundation Catch up Transformation Fund Programme I The Big Lottery Moondance Foundation Money Matters Project Carers support Fund Carers Community Outreach Discharges Service Carers Hospital Discharge Support Service Am5er Moments Adferiad 13,050 75,OCM) 10.440 60.￿0 84,717 113,0501 175,000) 117,954) (14) 184,717) (18) (161,539) {10,500) {35,445) (120,850) (7.5141 59,986 (18) 4,721 {10,500) 166,260 35,445 121,512 662 55.523 (55,523) ioo,o¢y) 122,683 9.175 20.000 (99,356) (119,138 {9,175 (20.IX)O } 3,545 873,805 (822,279 51,526 TOTAL FUNDS 3,124,084 (3,127,5181 {3,4341 Page 28 continued...

Carers Trust Crossroads West Wales Ltd Notes to the Financial Statements- contlnued for the Year Ended 3tst March 2024 MOVEMENT IN FUNDS- continued Comparatives for movement in funds Net movement in funds At 31.3.23 At 1.4.22 Unrestricted fund5 General fund 645,502 (97,776 } 547,726 Re5trirted funds Young Adult Carers cr Welsh Government Carers Support Fund BBC Children in need Waterloo Foundation Transformation Fund Programme I The Big Lottery MOOndan￿ Foundation 10,000 iio,000 } 7,500 7,982 (7,500) 2,031 (4691 (604) 113,875) 10,500 10,013 14 18 622 13,875 10.500 40,462 119,917) 20,545 TOTAL FUNDS 685,964 1117,693) 568,271 Page 29 continued.

Carers Trust Crossroads West Wales Ltd Notes to the Financial Statements - continued for the Year Ended 31st March 2024 15. MOVEMEKf IN FUNDS- continued Comparative net movement in funds, included in the above are as follows: Incoming resources Resources expended Movement in funds Unrestrlcted funds General fund 2,283,152 (2,380,928) <97,776) Restricted funds Young Adult Carers Outreach Support Work crwelsh Government Carers Support Fund Investors in carers Carers Information Service cusp 8BC Children in need Waterloo Foundation Catch up Transformatlon Fund Programme I Hospital Discharge Project The Big Lottery ICF Respitality CCC Resilience CCC Resilience - Hafan Glyd Carers Trust Pembrokeshire association of voluntary services Moondance Foundation Carers Rights Day 23,093 126,659 {33,093) (126,659) {io,0001 91,678 70,678 65,070 2,121 44,386 23,732 85,558 (99,178) (70,678) (65,070 {2,121 (42,3551 (24,2011 (85.5581 (6041 182,9441 1149,1341 137,827) 187,947) 140,550) 16,067) 17,5001 2,031 (469) (604) 82,944 135,259 37,827 87,947 40,550 6,067 {13,875 8,984 36,413 6,208 {8,984) (25,913) {6,208} 10,5OJ 975,174 (995,0911 119,917) TOTAL FUNDS 3,258,326 (3,376,019) {117,6931 Page 30 continued...

Carer5 Tru d W st Wales Ltd h Financlal Statements - contlnued for the Year Ended 31st March 2024 15. MOVEMENT IN FUND5- continued A current year 12 months and prior year 12 months combined position is as follows: Net movement in funds At 31.3.24 At 1.4.22 Unrestricted funds General fund 645,502 {152,736} 492,766 Restricted funds Young Adult Carers Welsh Government Carers Support Fund BBC Children in need Waterloo Foundation Transformation Fund Programme I The 8ig Lottery Carers Support Fund Carers Hospital Discharge Support Service Amser 10.000 {io,ooo) 7,500 7,982 483 622 13,875 (7,500) (5,483) 59,517 (622) 19,154) 662 2,499 60,000 4,721 662 644 3,545 644 3.545 40,462 31,609 72,071 TOTAL FUNDS 685,964 (121,127 564,837 Page 31 continued...

Carers Trust Crossroads West Wales Ltd Notes to the Flnanclal Statements- contlnued for the Year Ended 31st March 2024 15. MOVEMENT IN FUNDS- continued A current year 12 months and prior year 12 months combined net movement in funds, included in the above are as follows: Incoming resources Resources expended Movement in funds Unrestricted funds General fund 4,533,431 (4,686,167) (152,736) Restricted funds Young Adult Carers Outreach Support Work Welsh Government Carers Support Fund Investors in carers Carers Information Serwice cusp BBC Children in need Waterloo Foundation Catch up Transformation Fund Programme I Hospltal Discharge Project The Big Lottery ICF Respitality CCC Resilience CCC Resilience- Hafan Glyd Carers Trust Pembrokeshire association of voluntary service5 Moondance Foundation Money Matter5 Project ca￿r$ Rights Day ca￿r$ Support Fund Carers Community Outreach Discharges Service Carers Hospital Discharge Support Service Am5er Moments Adferiad 36,143 126,659 146,143) 1126,659) (io,000} 91.678 145,678 65,070 2,121 54.826 83,732 170,275 199,178) 1145,678) 165,070) 12,121) {60,309 } (24,2151 1170,275) 16221 182,9441 1310,6731 137,827) 187,947) 140,550) 16,067) (7,5001 15,483) 59,517 (622) 82,944 301,519 37,827 87,947 40,550 6,067 (9,154) 8,984 36,413 35,445 6,208 121,512 18,984} 136,413 } 135,4451 16,208) (120,850) 662 55,523 155,523) loo,000 122,683 9,175 20,000 199,356 (119,1381 (9,1751 120,0001 644 3,545 1,848,979 (1,817,370) 31,609 TOTAL FUNDS 6,382,410 16,503,537) (121,127) Young Adult Carers Grant funding received as a restricted fund for the provision of support for young adult carers, includingtrips and youth clubs. Page 32 continued...

Carers Trust Crossroads West Wales Ltd Notes to the Flnancial Statements - continued forthe Year Ended 31st March 2024 MOVEMENT IN FUNDS - continued Outreach Support Work - Grant funding received as a restricted fund for the provision of outreach information, advice and support and to carers in the community. Investors In Carers Grant funding received as a restritted fund for the provision of an award scheme that encourages Health, Social Care and other professionals to adopt and promote best practices and support services. Carers Information servi￿ - Grant fundlng received as a restrlcted fund for the provision of support, training and advi￿ to carer5. CUSP - Grant funding received from Carmarthenshire united support project to support people to live well and independently. BBC Children in need Grant funding received as a restricted fund for the provision of support to young carers. Carers Support Fund/Welsh Government Carers Support Fund Grant funding received as restritted fund for the provision of support for carers, across Carmarthenshire and Pembrokeshire, experiencing financial hardship. Catchup Grant funding received as a restricted fund for the provision of a range of services that promote social inclusion through general advice and support with welfare benefits. Transformational Project to enhance the Information, advice and support services to meet additional demand. Hospital Discharge Project - ICF funding to manage a pilot project from Jan 2020 to March 2021 in partnership with HDUHB. The Big Lottery - Grant funding re￿iVed to provide specific support to young adult carers and young carers. ICF Respitality- Grantforthe provision of short breaks for carers. CCC Resilience Grant funding received as a restricted fund for the provision of additional support for carers. CCC Resilience Hafan Glyd Grant funding re￿iVed as a restricted fund for the provision of additional support for carers. Carers Trust - Grant funding for Carers from the Carers Trust fund. Pavs (Pembrokeshire Association of Voluntary Services) Regional Innovation Funded project with the primary aim to alleviate financial stress through assisting with maximisation of income. Waterloo - the project is a Saturday Club for children and young people which aim5 to provide them with a safe and supportive environment to playi socialise and develop friendships. Page 33 continued...

Carers Trust Crossroads West Wales Ltd Notes to the Financial Statements- contlnued for the Year Ended 31st March 2024 15. MOVEMENT IN FUND5- contlnued Moondance/Moments the funding is to enable us to provide play and social opportunities for children and young people with leaming disabilities and autism aged 5-25-year-olds. Money Matters Project Welsh Government funding via Carers Trust Wales to deliver a Money Matters Project for unpaid carers in Carmarthen5hire and Pembroke5hire. Carers Hospital Discharge Support servi￿ & Carers Community Outreach Discharge - Joint funded by RIF and in partnership with HDUHB until 31 March 2024. Amser - Welsh Govemment Grant funding to provide short breaks to Carers and their family with break tailored to meet the needs of the individual. together with providing a Saturday Club for young people with additional needs. Adferiad - Grant funding received to provide information and advice to unpaid Carers. 16. RELATED PARTY DISCLOSURES There were no related party transactions for the year ended 31st March 2024. Page 34

Carers Trust Crossroads West Wales Ltd Detailed Ststement of Financial Actfvities for the Year Ended 31st M rch 2024 31.3.24 31.3.23 INCOME AND ENDOWMENTS Donations arKI legacies Donations Other services provided 4,396 470 3,256 623 4,866 3,879 Investment income Deposit account interest 3,953 1,274 Charitable activitie5 Grants Local Authority Replacement Care Contracts Hywel Dda Adult Spot Private clients Hywel Dda Childrens Continuing Care Local Authority Childrens Local Authority Personal Care Summer & After school club 5e55ion income Local Authority Community Support Direct Payments Ceredigion CC Framework Gofalwyr Ceredigion Carers Advocacy Carers Trust Community Home Support Service 864,230 1,016,426 591,393 38,601 57,563 169,009 127,920 9,175 72,205 1,946 77,351 30,778 12,882 30,183 15,603 928.699 1,040,641 407,491 44,995 79,137 140,144 150.376 1,680 118,170 19,247 69,004 32,753 9,648 3,IIS,265 3.041,985 Other income Other Income 211.188 Total incoming resource5 3,124,084 3.258,326 EXPENDITURE Charitable actlvltles Wage5 Pensions Carried forward 2,464,374 143,060 2,607,434 2,626,646 152,214 2,778,860 This page does not form part of the statutory financial statements Page 35

Carers Trust Crossroads West Wales Ltd Detailed Statement of Financial Activities for the Year Ended 31st March 2024 31.3.24 31.3.23 Charttable activities Brought forward Travel & attivities expenses Training Protertive clothing & ID Payroll fee Carers Trust grants Professional and consultancy fees Bereavement & Intervention 2,607,434 186,565 4,484 43 5,765 52,951 1,348 2,778,8f>O 188,820 10,004 237 5,652 89,278 1,204 6,631 2,858,630 3,080.686 Support costs Management Other operating leases Light and heat Telephone Postage and stationery Office rent Affiliation fees IT management system Photocopying Sundry expenses Bank charge5 Insurance Depreciatlon Audit and accountancy fees Premises repairs & upkeep Computer and website costs Professional and consultancy fees Advertising Gifts Dues & Subscription5 28,542 10,616 31,508 7,985 47,134 5,500 43,933 20,042 2,933 1,327 13,031 12,452 17,875 7,698 768 4,639 6,394 1,765 3,101 24,180 8,372 30,596 15,894 56,849 5,933 34,531 33,312 1,294 667 18,953 12,189 16,963 10,310 1,809 3,775 13,025 1,965 3,221 267,243 293,838 Govemance c05t5 Auditors, remuneration 1.645 1,495 Total resources expended 3,127,518 3,376,019 Net expendlture (3,434) (117,693) This page does not form part of the statutory financial statements Page 36