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← Broxbourne Citizens Advice Bureau

2024-03-31-accounts

Charity registration number 1121196

Company registration number 06317053 (England and Wales)

BROXBOURNE CITIZENS ADVICE BUREAU ANNUAL REPORT AND UNAUDITED FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 MARCH 2024

BROXBOURNE CITIZENS ADVICE BUREAU

LEGAL AND ADMINISTRATIVE INFORMATION

Trustees D. Smith A.M. Clarke S.E. Norgrove (Resigned 29 October 2024) R.M. Spiers (Appointed 7 June 2024) M. Wallace (Appointed 28 June 2024) S. Carr (Appointed 28 October 2023) Chief Executive Officer M. Mansour Charity number 1121196 Company number 06317053 Nigel Copping Community Building Principal address Sanville Gardens Stanstead Abbotts Hertfordshire SG12 8GA Registered office Nigel Copping Community Building Sanville Gardens Stanstead Abbotts Hertfordshire SG12 8GA Donnelly & Co Independent examiner 11 Anton Street Lower Clapton E82AD

Bankers HSBC 34 Broad Walk Harlow CM20 1JA

BROXBOURNE CITIZENS ADVICE BUREAU

CONTENTS

Page
Trustees' report 1 - 4
Independent examiner's report 5
Statement of financial activities 6 - 7
Balance sheet 8
Notes to the financial statements 9 - 16

BROXBOURNE CITIZENS ADVICE BUREAU

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) FOR THE YEAR ENDED 31 MARCH 2024

The trustees present their annual report and financial statements for the year ended 31 March 2024.

The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the financial statements and comply with the charity's memorandum and articles of association, the Companies Act 2006 and “Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)” (as amended for accounting periods commencing from 1 January 2016)

Objectives and activities

The charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Broxbourne and surrounding areas.

Vision: The charity seeks a future where the residents of Broxbourne are well informed and sufficiently confident to address their own advice needs and without the need for third party advocacy or representation.

Mission: The charity provides free, independent, confidential and impartial advice and advocacy to the residents of Broxbourne.

The trustees have paid due regard to guidance issued by the Charity Commission in deciding what activities the charity should undertake.

Achievements and performance

Citizens Advice Broxbourne continued to deliver support and advice to the residents of Broxbourne, Hoddesdon, Cheshunt and Waltham Cross. At the start of the year, we took steps to increase the locations where we offer faceto-face client appointments, and started an extensive outreach face-to-face advice at the Council rooms in Broxbourne District Council offices, Hoddesdon Library and CVSBEH offices in Waltham Cross, and Scania House in partnership with B3Living. Thanks to contributions from Broxbourne District Council and Henry Smith Foundation who made it possible for us to expand our outreach service.

As our advisers moved on to use the national Citizens Advice telephone platform Adviceline, using a dedicated freephone number for Broxbourne residents. This improved access to our service because outside the hours worked by our advisers, calls can be answered on the same number by other local Citizens Advice offices or the national backup centres. Clients may receive immediate help, but if they need local advice they are referred on to us for a call back. Some of our advisers also take calls for other Citizens Advice offices and we participate in responses to emails in the national queue, as part of our Citizens Advice membership commitment.

Although the majority of our advice continues to be delivered by telephone, we can now provide face-to-face advice where this is needed, and thanks to funding from the National Lottery Awards for All, we will be developing other channels, including video and email advice, over the next year.

Personnel

The organisation continues to be led by an active trustee board which holds quarterly meetings. The trustee board reviewed the organisation’s financial position and decided that we would need a CEO for a minimum of four days per week to fulfil the role effectively.

Thanks to the support from Broxbourne District Council and the investment in a Business Development Manager, which has been a successful endeavor. We have been able to secure multi-year funding from Henry Smith and National Lottery to recruit a new chief executive officer and enhance our specialist advice service staffing. Following the successful recruitment of our CEO, M. Mansour, the charity has been making large strides in reviewing our operating models and expanding our outreach service with a forward planning on organisational sustainability and community standing in Broxbourne.

During the year, there were some changes to the trustee board. In June 2023, two new trustee members have joined our board of trustees, bring expertise in HR and IT to the board. In October 2024, the chair of board, Selina Norgrove, stepped down and a unanimous decision by the board of trustees member to share the chair responsibilities between

BROXBOURNE CITIZENS ADVICE BUREAU

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

our current co-chairs, A. Clarke and D. Smoth. Active recruitment is ongoing for new trustees to develop the board’s capacity.

To prepare for the future, we needed to update our strategic plan. We held an “away day” for the trustees during May, including the trustee board and representatives from volunteers and paid staff. The day was well structured, with inputs from everyone. The output was a four-point plan for the next three years focusing on the four cornerstones of service delivery, fund raising, governance and equality and diversity. The plan has been crafted into a document that is published on our communication channels and revisited in sections at each Board meeting.

Governance

At the end of 2024 Citizens Advice Broxbourne carried out a leadership self-assessment (LSA) exercise. This is a requirement of our membership of national Citizens Advice. It consists of a rigorous audit that examines nine different areas of leadership and helps the trustees to measure how well they, and the organisation are performing. It also identifies where improvements can be introduced. This year the LSA was in Year 2 of a 3-year cycle and consisted of a telephone review following the submission of reports compiled by the senior management team and Board. The assessment was good overall, but updates were required in two specific areas. These were addressed, and following an additional call, Citizens Advice Broxbourne scored yellow in both Leadership and Equality Leadership, indicating that we had fully met the standard and are passported to external quality marks.

Advice Giving

In the year to 31 March 2024, CA Broxbourne delivered free, independent, impartial and confidential advice and casework support to 1,814 clients. This entailed dealing with 7247 separate issues. The service is quality assured and advice has been given on many topics, mainly housing, debt, benefit and tax credits, universal credit, financial services and capability, relationships and family, legal advice, health and social care, consumer and immigration. The provision of such advice has generated a financial benefit of approaching £ 983,127 to Broxbourne residents.

Principal Funding Sources

The major sources of funding during 2023–2024 for the operations of Citizens Advice Broxbourne are Broxbourne Council, B3 Living Ltd., Hertfordshire County Council (Crisis Prevention via the Hertfordshire Citizens Advice Service HCAS), Henry Smith, and the National Lottery, to all of whom we are extremely grateful.

A huge thanks goes out to each and every one of our staff and volunteers who continue to give so much time and dedication to delivery of a quality service for the people of Broxbourne.

BROXBOURNE CITIZENS ADVICE BUREAU

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

Financial review

Income increased from £235,524 in the year to 31 March 2023 to £295,350. The dissolvement of Hertforshire Citizens Advice Service has contributed to the decrease of funding.

As well as £30,000 core funding, the £20,000 BDM grant, the charity received income from the ICS for Cost of Living Adviser via HCAS, B3Living, Hertfordshire County Council Crisis Prevention (via HCAS), £15,000 from Citizens Advice (Core Service Expansion), the Police and Crime Commissioner, Hertfordshire Community Foundation, the Henry Smith Charity and the National Lottery Innovation and Leadership fund.

Expenditure totaled £269,919 in the year to 31 March 2024 compared to £233,843 for the previous year, the increase primarily due to the employment of the new CEO from May 2024 and an ongoing employment for specialist advisers under the Henry Smith charity project for our specialist housing and debt advisers, which took place later in the year offsetting some of the budget to be carried forward into the new financial year.

As a result of income exceeding expenditure, fund balances increased by £25,431 to 269,919 in the year to 31 March 2024.

The trustees have determined to retain a minimum level of reserves to meet unexpected events (such as a significant loss of funding). The amount of reserves has been calculated as a proportion to cover restructure and redundancy costs and the remaining amount to maintain the service as a going concern while applying for replacement funding. The trustees consider that a level of between 4 and 6 months of operating costs, based on the average monthly expenditure in the 2022-23 accounts, should be held in reserve.

The higher reserves policy figure at 31st March 2024, based on average monthly expenditure in 2023-24, equates to £116,922. At the same date, general unrestricted funds were £159,466, Subtracting the fixed assets of £4,697 gives net unrestricted reserves of £154,769 /which exceeds the higher reserves policy by around 30%. Trustees consider this is acceptable in the face of continuing uncertainty over future levels of core funding.

Aside from retaining reserves each year, most of the charity’s funds are spent on its charitable aims and there are no funds for long term investment. Cash flows are proactively managed to maximise the benefit of short and medium term interest accounts.

The charity has a risk management strategy which comprises of:

(i) An annual review of risks which the charity may have to face;

(ii) The establishment of systems and procedures to mitigate those risks; and

(iii) The implementation of procedures designed to report on and minimise any potential impact on the charity should any of those risks materialise.

Structure, governance and management

The charity is a recognised charity and is a company limited by guarantee.

BROXBOURNE CITIZENS ADVICE BUREAU

TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)

The trustees, who are also the directors for the purpose of company law, and who served during the year and up to the date of signature of the financial statements were:

D. Smith

A.M. Clarke S.E. Norgrove (Appointed 25 October 2022) R.M. Spiers (Appointed 7 June 2023) M. Wallace (Appointed 28 June 2023) S. Carr (Appointed 13 October 2023)

The charity conforms to the Citizens Advice national service recruitment process and newly elected trustees attend induction training offered by Citizens Advice and thereafter are actively encouraged to attend further training sessions. They are also encouraged to attend and participate in the national AGM and other forums where they can take part in discussions about the direction of the service nationally.

All serving trustees are required to declare actual or potential conflicts of interest. Records of these are maintained by the company secretary. Skills audits of the Board are regularly carried out to ensure that the Board continues to maintain and develop the necessary knowledge and experience required to effectively fulfil its legal and strategic functions.

The charity is governed by a Board of Trustees which formally meets regularly during the year and also communicated by email, with decisions ratified by full board meetings. There is also an executive committee to support the strategic management of the charity.

The Chief Executive Officer of the organisation is appointed by the trustees to manage the day-to-day operations of the charity. The Chief Executive Officer’s pay is set and reviewed by the trustee board, using a benchmark against pay levels in other Local Citizens Advice offices of a similar size across the network. The current Chief Executive Officer is M. Mansour.

The trustees' report was approved by the Board of Trustees.

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D. Smith
Co-Chair
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Date: 31/01/2025

Broxbourne Citizens Advice

Report of the Independent Examiner to the Trustees of the charitable company on the accounts for the year ended 31 March 2024

I report to the Trustees on my examination of the financial statements of the charitable company on pages 12 to 28 for the year ended 31 March 2024 which have been prepared in accordance with the Charities Act 2011 (the Act) and with the Financial Reporting Standard 102, (effective 1st January 2016) as modified by FRS 102 SORP (Statement of Recommended Practice for Accounting and Reporting by Charities) 2019, applicable to all accounting periods beginning on or after 1st January 2019), (The SORP), published by the Charity Commission in England & Wales (CCEW) , and under the historical cost convention and the accounting policies set out on page 14.

Respective responsibilities of the Trustees and the Independent Examiner and the basis of the report

As described on page 0, you, the charitable company's Trustees, who are also the Directors of the Company for the purposes of Company law, are responsible for the preparation of the financial statements in accordance with the Companies Act 2006, the Charities Act 2011 and all other applicable law and with United Kingdom Generally Accepted Accounting Practice, applicable to smaller entities, and for being satisfied that the financial statements give a true and fair view.

The Trustees consider that the audit requirement of Section 144(1) of the Charities Act 2011 (the Act) does not apply, and that there is no requirement in the memorandum and articles of the charity for the conducting of an audit, and that the accounts do not require an audit in accordance with Part 16 of the Companies Act 2006 and that no member or members have requested an audit pursuant to Section 476 of the Companies Act 2006. As a consequence, the Trustees have elected that the financial statements be subject to independent examination.

Having satisfied myself that the financial statements are not required to be audited under any legal provision, or otherwise, and are eligible for independent examination, it is my responsibility to:-

a) examine the financial statements of the charity under Section 145 of the Act;

b) follow the applicable procedures in the Directions given by the Charity Commission under section 145(5)(b) of the Act.

Basis of Independent Examiner's Statement and scope of work undertaken

Since the charitable company's gross income exceeded £250,000, the charitable company's examiner must be a member of a body listed in section 145 of the Act. I confirm that I am qualified to undertake the examination because I am an authorised member of Chartered Certified Accountants, which is one of the listed bodies.

I report in respect of my examination of the charity's financial statements carried out under s145 of the Act. In carrying out my examination, I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act setting out the duties of an independent examiner in relation to the conducting of an independent examination. An independent examination includes a review of the accounting records kept by the charitable company and of the accounting systems employed by the charitable company and a comparison of the financial statements presented with those records. It also includes consideration of any unusual items or disclosures in the financial statements, and seeking explanations from you, as Trustees, concerning such matters. The purpose of the examination is to establish as far as possible that there have been no breaches of charity legislation and that, on a test basis of evidence relevant to the amounts and disclosures made, the financial statements comply with the SORP.

The procedures undertaken do not provide all the evidence that would be required in an audit, and information supplied by the Trustees in the course of the examination is not subjected to audit tests or enquiries and does not cover all the matters that an auditor would consider in arriving at an opinion. The planning and conduct of an audit goes beyond the limited assurance that an independent examination can provide

5

Broxboume Citizens Advlce Consèquèntly. I do not express an awjrt opinion on th8 view g￿￿en ty the financial ststemenls. and in particular, I xpr•s8 no opinion 8s lo whether Ihe financial statements gNe a true and fair view of thè affaits of the chaiity. and my report 18 limrted to the Matte￿ set out in the statement below. I planned and performed my examination so as to satisfy myselfth8t the objecti¥e5 of thg independent èxamination ar8 achlwed and befor8 final1w￿ the feport l obtaffiod wriiten assurances from the Trustees of all material matters. Ind0￿ndent Examin•rf$ Statém•nt, Report and Oplnlon Subjed to th& limrtalions uwn th8 SCO￿ of my wort as detailed above, I hav• complet￿ my examination: and can onfirm thèt" The accounts of thls ¢hartable comwny are not rwulred to be audrted under Part 16 ofthg Companles Act 2006., The gross income of the chantable company ift tho year ended 31 March 2024 8ppe8rs to oxcèed the sum specified in Seclion 14SI3) of the Act, nam8ly £250000, and that l am qualffigd to act as Independent EKamkner in accoTdan¢e with that sectksn by blrtue ol my being a qualllled member uf Charteigd Accountants; This is 8 report in r8$￿¢1 of an examinallon caTried out under 145 of the Act and In accordance vlth Direclions gpien by th8 Charty Commiwon under s8clion 145{5){b) ol lh8 Act which may b8 appllcablo., and that no material m8tt8ts h8v8 come to My 9tt9nlon In conn6don V4th the examinalion gr4iNJ me causé to bolleve that in any mstèrlal r8spect.' a¢¢ounting records were not kept In r88Pg¢t of th• chlrfty e8 requirod by Seclion 388 of the Companb6s Act 2¢)06 and So¢bon 130 of The Chafiti'es Act 2011; ihe finanryal statèments do not aKord thos• records; or tho flnanclal statements do not compty with the appll¢at49 raqulr•ments concerning the form and content ol accounts set out in sedon 396 of thg Companl•s Act 20￿ other than any requirement thel the accounts gNe rue and fair, wiew, which is not a matter conshd&r0d 89 part of on independant examin8lion'. hav8 not been prepared In 8ccordance with the mglhods and prfncipl88 set out in the FRS 102 SORP (Statement ol Recommended Practs'cg for Accounty and Rowting by Chariti88) 2019, 8ppll¢8bie to all accounlng perltsjs beglnning on or after 1st January 2019), (rhe SORP). I have no conceTns and have como across no other m8tteTr in conn8ction ¥Ath tho 8x8min81ion to which attenlron should be drawn in this report in ord6r lo 8n8ble 8 proper Understsnd1￿ ol th• ffinanclal statements lo be reached. David Redmond Donnelly- Independenl Ex8min8r Chartered CeFtified AC￿uThtants 11 Anton Street Addres$ 2 insart on data work shèèt row 37 E8Z4D

Broxbourne Citizens Advice - Statement of Financial Activities for the year ended 31 March 2024

Statement of Financial Activities (including the Income and Expenditure Account for the year ended 31 March 2024, as required by the Companies Act 2006)

SORP
Ref
Current year
Income & Endowments from:
Donations & Legacies
A1
74,488
Investments
A4
3,761
Total income
A
78,249
Expenditure on:
Charitable activities
B2
54,751
Total expenditure
B
54,751
Net income for the year
23,498
Net income after transfers
A-B-C
23,498
Net movement in funds
23,498
Reconciliation of funds:-
E
Total funds brought forward
135,968
Total funds carried forward
159,466
Unrestricted
Funds
2024
£		 Current year
217,101
-
217,101
215,168
215,168
1,933
1,933
1,933
68,618
70,551
Restricted
Funds
2024
£		 Current year
291,589
3,761
295,350
269,919
269,919
25,431
25,431
25,431
204,586
230,017
Total Funds
2024
£		 Prior Year
234,729
795
Total Funds
2023
£
235,524
233,843
233,843
1,681
1,681
1,681
202,905
204,586

The 'SORP Ref' indicated above is the classification of income set out in the formal SORP documents. As required by paragraph 4.60 of the SORP, the brought forward and carried forward funds above have been agreed to the Balance Sheet.

A separate Statement of Total Recognised Gains and Losses is not required as this statement includes all recognised gains and losses.

All activities derive from continuing operations

The notes attached on pages 14 to 28 form an integral part of these accounts.

7

Broxbourne Citizens Advice - Statement of Financial Activities for the year ended 31 March 2024

Broxbourne Citizens Advice - Analysis of prior year total funds, as required by paragraph 4.2 of the SORP

SORP
Ref
Income & Endowments from:
Donations & Legacies
Charitable activities
A1
A2
Other trading activities
A3
Investments
Other
A4
A5
Total income
A
Expenditure on:
Raising funds
B1
Charitable activities
Other
Tax on surplus on ordinary activit
Other taxation
B2
B3
B3
B3
Total expenditure
B
Net gains on investments
B4
Net income for the year
Transfers between funds
C
Net income after transfers
Net movement in funds
Reconciliation of funds:-
E
Total funds brought forward
Total funds carried forward		 Prior Year
91,469
-
-
795
-
92,264
-
126,035
-
-
-
126,035
-
(33,771)
-
(33,771)
(33,771)
169,739
135,968
Unrestricted
Funds
2023
£		 Prior Year
143,260
-
-
-
-
-
Restricted
Funds
2023
£		 Prior Year
234,729
-
-
795
-
235,524
-
233,843
-
-
-
233,843
-
1,681
-
1,681
1,681
202,905
Total Funds
2023
£
143,260
-
107,808
-
-
-
-
107,808
-
35,452
-
35,452
35,452
33,166
68,618
204,586

All activities derive from continuing operations

A separate Statement of Total Recognised Gains and Losses is not required as this statement includes all recognised gains and losses.'

The notes attached on pages 14 to 28 form an integral part of these accounts.

8

Broxbourne Citizens Advice - Statement of Financial Activities for the year ended 31 March 2024

Broxbourne Citizens Advice - Resources applied in the year ended 31 March 2024 towards fixed assets for Charity use:-

fixed assets for Charity use:-
Funds generated in the year as detailed in the SOFA
Resources applied on functional fixed assets
Other applications of funds
Net resources available to fund charitable activities		 2024
£
-
(1,668)
-
(1,668)		 2023
£
-
(2,720)
-
(2,720)

The resources applied on fixed assets for charity use represents the cost of additions less proceeds of any disposals.

The notes attached on pages 14 to 28 form an integral part of these accounts.

9

Broxbourne Citizens Advice - Statement of Financial Activities for the year ended 31 March 2024

Movements in revenue and capital funds for the year ended 31 March 2024

Revenue accumulated funds

Accumulated funds brought forward
Recognised gains and losses before
transfers
Closing revenue funds		 Unrestricted
Funds
2024
£
135,968
23,498
159,466
159,466		 Restricted
Funds
2024
£
68,618
1,933
70,551
70,551		 Total
Funds
2024
£
204,586
25,431
230,017
230,017		 Last year
Total Funds
2023
£
202,905
1,681
204,586
204,586

Designated revenue funds included within the unrestricted funds above

At 1 April
At 31 March		 Total
Funds
2024
£
55,000
55,000		 Last year
Total Funds
2023
£
55,000
55,000

The purposes for which these funds have been designated are described in Note 18 to the accounts.

Summary of funds
Revenue accumulated funds
Revenue designated funds
Total funds		 Unrestricted
and
Designated funds
Restricted
Funds
2024
2024
£
£
104,466
70,551
55,000
-
159,466
70,551		 Total
Funds
2024
£
175,017
55,000
230,017		 Last Year
Total Funds
2023
£
149,586
55,000
204,586

The notes attached on pages 14 to 28 form an integral part of these accounts.

10

Broxbourne Citizens Advice - Statement of Financial Activities for the year ended 31 March 2024

Broxbourne Citizens Advice

Income and Expenditure Account for the year ended 31 March 2024 as required by the Companies Act 2006

Income
Income from operations
Investment income
Interest receivable
Gross income in the year before exceptional items
Gross income in the year including exceptional items
Expenditure
Charitable expenditure, excluding depreciation and amortisation
Depreciation and amortisation
Governance costs
Realised losses on disposals of social investments which are programme related
Total expenditure in the year
Net income before tax in the financial year
Tax on surplus on ordinary activities
Net income after tax in the financial year
Retained surplus for the financial year
All activities derive from continuing operations		 2024
£
291,589
3,761
295,350
295,350
267,199
2,617
103
-
269,919
25,431
-
25,431
25,431		 2023
£
234,729
795
235,524
235,524
230,528
3,315
-
-
233,843
1,681
-
1,681
1,681

In accordance with the provisions of the Companies Act 2006, the headings and subheadings used in the Income and Expenditure account have been adapted to reflect the special nature of the charity's activities.

The notes attached on pages 14 to 28 form an integral part of these accounts.

11

Broxbourne Citizens Advice - Balance Sheet as at 31 March 2024

Note
SORP
Ref
2024
£
Fixed assets
A
Tangible assets
11
A2
4,697
Current assets
B
Debtors
12
B2
38,750
-
Cash at bank and in hand
B4
218,837
236,930
Total current assets
257,587
236,930
Creditors: amounts falling due within
one year
13
C1
(32,267)
(37,990)
Net current assets
225,320
The total net assets of the charity
230,017
The total net assets of the charity are funded by the funds of the charity, as follows:-
Restricted funds
Restricted Revenue Funds
16
D2
70,551
68,618
70,551
Unrestricted Funds
Unrestricted Revenue Funds
16
D3
104,466
80,968
104,466
Designated Funds
Designated Revenue Funds
16
D3
55,000
55,000
55,000
Total charity funds
230,017		 -
236,930		 2023
£
5,646

198,940
236,930
(37,990)
204,586
68,618
80,968
55,000
204,586

12

Broxbourne Citizens Advice - Balance Sheet as at 31 March 2024

The 'SORP Ref' indicated above is the classification of Balance Sheet items as set out in the formal SORP documents. As required by paragraph 4.60 of the SORP, the brought forward and carried forward funds above have been agreed to the SOFA..

The directors are satisfied that the company is entitled to exemption from the requirement to obtain an audit under section 477 of the Companies Act 2006.

The members have not required the company to obtain an audit in accordance with section 476 of the Act.

The directors acknowledge their responsibilities for complying with the requirements of the Companies Act 2006 with respect to accounting records and the preparation of accounts.

The charity is subject to Independent Examination under charity legislation, and the report of the Independent Examiner is on page 11.

The financial statements have been prepared in accordance with the provisions in Part 15 of the Companies Act 2006. applicable to companies subject to the small companies regime.

D SMITH

Co-Chair Approved by the board of trustees on 31st January 2025

The notes attached on pages 14 to 28 form an integral part of these accounts.

13

Broxbourne Citizens Advice

Notes to the Accounts for the year ended 31 March 2024

1 Accounting policies

Policies relating to the production of the accounts.

Basis of preparation and accounting convention

The accounts have been prepared on the accruals basis, under the historical cost convention, and in accordance with the Financial Reporting Standard 102, (effective 1st January 2016) and 'FRS 102 SORP (Statement of Recommended Practice for Accounting and Reporting by Charities) 2019, applicable to all accounting periods beginning on or after 1st January 2019), (The SORP), published by the Charity Commission in England & Wales (CCEW) , and in accordance with all applicable law in the charity's jurisdiction of registration, except that the charity has prepared the financial statements in accordance with the FRS 102 SORP (Statement of Recommended Practice for Accounting and Reporting by Charities) 2019, applicable to all accounting periods beginning on or after 1st January 2019), (The SORP), in preference to the previous SORP, the SORP 2005, which has been withdrawn, notwithstanding the fact that the extant statutory regulations, the Charities (Accounts and Reports) Regulations 2008 refer explicitly to the SORP 2005. This has been done to accord with current best practice.

Going Concern

The charitable activities are entirely dependent on continuing grant aid and voluntary donations as well as trading revenues. As a consequence, the going concern basis is dependent on the future flow of these uncertain funding streams. Accordingly, the Trustees have obtained forecasts and, after reviewing the financial forecasts for future periods to 31 March 2025, the Trustees are satisfied that, at the time of approving the financial statements, it is appropriate to adopt the going concern basis in preparing the financial statements. Other than these matters, the Trustees are not aware of any material uncertainites about the charity's ability to continue as a going concern.

Risks and future assumptions

The charity is a public benefit entity.

The charity is funded by a combination of grants

Nature of income

Gross income represents the value, net of value added tax and discounts, of goods provided to customers and work carried out in respect of services provided to customers.

Categories of Income

Income is categorised as income from exchange transactions (contract income) and income from non-exchange transactions (gifts), investment income and other income.

Income from exchange transactions is received by the charity for goods or services supplied under contract or where entitlement is subject to fulfilling performance related conditions. The income the charity receives is approximately equal in value to the goods or services supplied by the charity to the purchaser.

Income from a non-exchange transaction is where the charity receives value from the donor without providing equal value in exchange, and includes donations of money, goods and services freely given without giving equal value in exchange.

14

Broxbourne Citizens Advice

Notes to the Accounts for the year ended 31 March 2024

Income recognition

Income, whether from exchange or non exchange transactions, is recognised in the statement of financial activities (SOFA) on a receivable basis, when a transaction or other event results in an increase in the charity’s assets or a reduction in its liabilities and only when the charity has legal entitlement, the income is probable and can be measured reliably.

Dividends are accrued when the shareholder’s right to receive payment is established.

Income subject to terms and conditions which must be met before the charity is entitled to the resources is not recognised until the conditions have been met.

All income is accounted for gross, before deducting any related fees or costs.

Accounting for deferred income and income received in advance

Where terms and conditions relating to income have not been met or uncertainty exists as to whether the charity can meet any terms or conditions otherwise within its control, income is not recognised but is deferred as a liability until it is probable that the terms or conditions imposed can be met.

Any grant that is subject to performance-related conditions received in advance of delivering the goods and services required by that condition, or is subject to unmet conditions wholly outside the control of the recipient charity, is accounted for as a liability and shown on the balance sheet as deferred income. Deferred income is released to income in the reporting period in which the performance-related or other conditions that limit recognition are met.

When income from a grant or donation has not been recognised due to the conditions applying to the gift not being wholly within the control of the recipient charity, it is disclosed as a contingent asset if receipt of the grant or donation is probable once those conditions are met.

Where time related conditions are imposed or implied by a funder, then the income is apportioned to the time periods concerned,and, where applicable, is accounted for as a liability and shown on the balance sheet as deferred income. When grants are received in advance of the expenditure on the activity funded by them, but there are no specific time related conditions, then the income is not deferred.

Any condition that allows for the recovery by the donor of any unexpended part of a grant does not prevent recognition of the income concerned, but a liability to any repayment is recognised when repayment becomes probable.

Income from legacies

Income from legacies is recognised when the charity has sufficient evidence that a gift has been left to them, that where required, probate has been granted, the executor is satisfied that the property in question will not be required to satisfy claims in the estate, that it is probable that the amount will be received by the charity, and the amount to be received can be estimated with sufficient accuracy, and that any conditions attached to the legacy are either within the control of the charity or have been met.

Where a payment is received from an estate or is notified as receivable by the executors after the reporting date and before the accounts are authorised for issue but it is clear that the payment had been agreed by the executors prior to the end of the reporting period, then the amount concerned is treated as an adjusting event and accrued as income in the accounting period if receipt is probable.

Where the charity has established entitlement to a legacy but there is uncertainty as to the amount of the payment, details of the legacy aredisclosed as a contingent asset until the criteria for income recognition are met. Where a legacy is subject to the interest of a life tenant, the legacy is not recognised as income until the death of the life tenant.

If it is doubtful that full settlement of a legacy debtor will be received, then an adjustment is made to reduce the amount of the legacy debtor and legacy income rather than charging the adjustment as expenditure in the Statement of Financial Activities

Donated goods, facilities and services

Donated fixed assets are recognised at the current fair value. All such donations are recognised as donation income, and debited to fixed assets.

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Broxbourne Citizens Advice

Notes to the Accounts for the year ended 31 March 2024

Donated goods that are not fixed assets are accounted for at a fair value, unless it is impractical to reliably measure the value of the donated items.

In the absence of any direct evidence of fair value of donated goods, then a value is derived from the cost of the item to the donor or, in the case of goods that are expected to be sold, the estimated resale value after deducting any anticipated costs of sales.

If it is impracticable to measure the fair value of goods donated for resale, or the costs of valuation outweigh the benefits, the donated goods are recognised as income when sold, with an equivalent amount being recognised as an expense.

The costs of goods donated for distribution to beneficiaries is deemed to be the fair value of those goods upon receipt. When the goods are distributed freely or for a nominal consideration, then the carrying amount is adjusted at the time of sale, to the value at the point of distribution and the adjustment is shown as a cost of donations made.

The carrying amount of any stock held for distribution is assessed for impairment at the reporting date. All donated goods are recognised as donation income, and debited to trading stock.When trading stock is subsequently sold, or appropriated to meet an expense, then the carrying value of the stock is recognised as an expense. In accordance with the SORP, goods donated for distribution to beneficiaries, or for consumption by the charity are included in 'legacies and donations '. Goods donated for resale are included in 'Income from other trading activities'

The cost of any stock of goods donated for distribution to beneficiaries is deemed to be the fair value of those gifts at the time of their receipt. If the goods held are to be distributed freely or for a nominal consideration, then the carrying amount is subsequently adjusted to reflect the lower of deemed cost adjusted for any loss of service potential and replacement cost. Replacement cost is the economic cost incurred if the charity was to replace the service potential of the donated goods at its own expense in the most economic manner.

Donated services and facilities (including seconded staff and use of property) are included in the accounts on the basis of the value of the gift to the charity.

All donated services and facilities are recognised as donation income when received,(provided the value of the gift can be measured reliably) and recognised as an expense with an equivalent value.

Membership subscriptions

The income and any associated Gift Aid or other tax refund from a membership subscription received by the charity in the nature of a gift, is accounted for on the same basis as a donation.

The income from a membership subscription received by the charity where the subscription purchases the right to services or benefits is recognised as income from charitable activities.

Policies relating to expenditure on goods and services provided to the charity.

Recognition of liabilities and expenditure

A liability, and the related expenditure, is recognised when a legal or constructive obligation exists as a result of a past event, and when it is more likely than not that a transfer of economic benefits will be required in settlement, and when the amount of the obligation can be measured or reliably estimated..

Liabilities arising from future funding commitments and constructive obligations, including performance related grants, where the timing or the amount of the future expenditure required to settle the obligation are uncertain, give rise to a provision in the accounts, which is reviewed at the accounting year end. The provision is increased to reflect any increases in liabilities, and is decreased by the utilisation of any provision within the period, and reversed if any provision is no longer required. These movements are charged or credited to the respective funds and activities to which the provision relates.

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Broxbourne Citizens Advice

Notes to the Accounts for the year ended 31 March 2024

Allocating costs to activities

Direct costs that are specifically related to an activity are allocated to that activity. Shared direct costs and support costs are apportioned between activities.

The basis for apportionment, which is consistently applied, and proportionate to the circumstances, is :-

Staffing - on the basis of time spent in connection with any particular activity. Staffing - on a per capita basis, based on the number of of people employed within any partiular activity. Premises related costs - on the proportion of floor area occupied by a particular activity.

Non specific support costs - on the basis of the usage of resources, in terms of time taken, capacity used, request made or other measures

Estimation techniques used in apportioning costs - give details

Volunteers

In accordance with the SORP, and in recognition of the difficulties in placing a monetary value on the contribution from volunteers, the contribution of volunteers is not included within the income of the charity. However, the trustees value the significant contribution made to the activities of the charity by unpaid volunteers and this is described more fully in Note6.

Policies relating to assets, liabilities and provisions and other matters.

Fixed Asset Investments

Fixed asset investments in quoted shares, traded bonds, investment properties and similar investments are shown initially at cost upon acquisition and at their market value at the balance sheet date at the end of the financial period. Investment properties are not depreciated.

Fixed asset investments in unlisted equities are shown at the balance sheet date at the best estimate of their market value, where practicable. Where valuation techniques are considered unreliable or where, in the opinion of the trustees, the costs outweigh the benefits to the users of the accounts, the investment is included at cost, and a review is undertaken at each year end as to whether the asset should be written down.

All gains on fixed asset investments, whether realised or unrealised, are included in row B4 of the Statement of Financial Activities.

Social Investments

Any realised gains or losses on any programe related investment assets are included in row A5 of the Statement of Financial Activities (The SOFA). All gains on other social investments, whether realised or unrealised, are included in row B4 of the Statement of Financial Activities

Intangible assets

Goodwill is being written off in equal annual instalments over its estimated economic life of 5 years, which equates to amortisation at 20% straight line.

17

Broxbourne Citizens Advice

Notes to the Accounts for the year ended 31 March 2024

Tangible fixed assets

Tangible fixed assets are measured at their original cost value, or subsequent revaluation, or if donated, as described above. Cost value includes all costs expended in bringing the asset into its intended working condition.

Depreciation has been provided at the following rates in order to write off the assets to their anticipated residual value over their estimated useful lives.

Plant and machinery 20 % straight line

A regular annual review of the likelihood of asset impairment is undertaken.

Accounting for capital grants and fixed asset funds.

Gifts of tangible fixed assets or grants of a capital nature, given for the purposes of acquiring specific assets to be fully utilised in the furtherance of the objects of the charity, are credited to fixed asset funds after the donated asset has been received or sums have been properly expended on the restricted purpose.

Where the terms of the gift require the charity to hold the asset on an ongoing basis for a specific purpose, then the fixed asset fund so created is categorised as a restricted fixed asset fund, and the relevant restrictions are noted in the fixed asset note 11.

Where the terms of the gift are met once the asset is acquired, so allowing the charity to use the asset on an unrestricted basis, including the right to receive the proceeds of any future sale of the asset on an unrestricted basis, then the fixed asset fund so created is categorised as a designated fixed asset fund.

When assets are acquired for the furtherance of the charity's objects, utilising the charity's own unrestricted funds, a transfer is made from unrestricted funds to a designated fixed asset fund.

Whether acquired with unrestricted or restricted funds, the asset acquired is initially shown in the balance sheet at the full cost of acquisition or subsequent revaluation.

As the related assets are depreciated, in accordance with the depreciation policy,in order to reflect the dimunition in the asset,a transfer is made from the relevant fixed asset funds to either unrestricted or restricted revenue funds, as appropriate to the terms of the original gift, if any.

The effect of this policy is that the aggregate of all fixed asset funds shall equate to the net book value of fixed assets.

In the first year that this policy was adopted, a transfer to fixed asset funds was made equivalent to the net book value of the assets.

Any residual liability to the donor arising from, for example, the asset's future sale, is disclosed as a contingent liability unless the event that would trigger repayment of the grant becomes probable in which case a liability for repayment is recognised.

Insofar as this policy relates to Government grants and to the extent that it may be a departure from the FRS 102 SORP (Statement of Recommended Practice for Accounting and Reporting by Charities) 2019, applicable to all accounting periods beginning on or after 1st January 2019), (The SORP), such departure is justified on the basis that it is in order to comply with the SORP.

Stocks and work in progress

Stock is valued at the lower of cost and net realisable value.

Debtors

Debtors are measured at their recoverable amounts at the balance sheet date.

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Broxbourne Citizens Advice

Notes to the Accounts for the year ended 31 March 2024

Creditors and provisions

Creditors are valued at the historical value

Financial instruments including cash and bank balances

Cash held by the charity is included at the amount actually held and counted at the year end. Bank balances, whether in credit or overdrawn, are shown at the amounts properly reconciled to the bank statements.

Pensions - defined contribution schemes

The charity operates a defined contribution pension scheme. Contributions are charged to the profit and loss account as they become payable in accordance with the rules of the scheme.

Fund Accounting

Unrestricted funds are available for use at the discretion of the trustees in furtherance of the general objectives of the charity.

Designated funds are unrestricted funds earmarked by the Trustees for particular purposes.

Restricted funds are subjected to restrictions on their expenditure imposed by the donor or through the terms of an appeal or as implied by law.

There are no endowment funds.

2 Liability to taxation

The Trustees consider that the charity satisfies the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 for UK corporation tax purposes. Accordingly, the Charity is potentially exempt from taxation in respect of income or capital gains received within categories covered by chapter 3 part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992, to the extent that such income or gains are applied exclusively on the specific charitable objects of the charity and for no other purpose. Value Added Tax is not recoverable by the charity, and is therefore included in the relevant costs in the Statement of Financial Activities.

3 Winding up or dissolution of the charity

If upon winding up or dissolution of the charity there remain any assets, after the satisfaction of all debts and liabilities, the assets represented by the accumulated fund shall be transferred to some other charitable body or bodies having similar objects to the charity.

4 Significance of financial instruments to the charity's position

There are no Significant risks from financial instruments

19

Broxbourne Citizens Advice

Notes to the Accounts for the year ended 31 March 2024

5 Net surplus before tax in the financial year

The net surplus before tax in the financial year is stated after charging:-
Depreciation of owned fixed assets		 2024
£
2,617		 2023

£
3,315

6 The contribution of volunteers

The charity depends on the support of its volunteers, which is much appreciated. The charity had 112 Volunteers who donated 1,847 hours of their time stewarding events. Other volunteers undertook 40 hours of mailings and distributions and two specialist volunteers with DBS checks, spent 475 hours a year supporting the weekly children’s and young people’s writing groups. It is estimated that without the help of volunteers, the Festival would need to find the equivalent of over £20,000 to obtain similar services. The arrangements with volunteers are difficult to value precisely in monetary terms and have not been recognised in the Statement of Financial Activities. The volunteers and the charity accept and agree that no contract of employment is created by these arrangements.

7 Staff costs and emoluments

Salary costs
Gross Salaries excluding trustees and key management personnel
Total salaries, wages and related costs
Numbers of full time employees or full time equivalents
The average number of total staff employed in the year was
Chief Executive Salary less than £60,000
Manager
Advisors
Community engagement and funraising
The estimated equivalent number of full time staff deployed in different activities in		 2024
£
222,031		 2023
£
178,528
222,031 178,528
2024
10		 2023
11
1
1
7
1
the year was:		 1
1
7
1
-

Neither the trustees nor any persons connected with them have received any remuneration from the charity or any related entity, either in the current or prior year.

No employees received emoluments (excluding pension costs) in excess of £60,000 per annum.

8 Defined contribution pension schemes

The charity operates a defined autoenrolment contribution pension scheme.

Any liabilites and assets associated with the scheme are shown under debtors and creditors.

9 Remuneration and payments to Trustees and persons connected with them

No trustees or persons connected with them received any remuneration from the charity, or any related entity.

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Broxbourne Citizens Advice

Notes to the Accounts for the year ended 31 March 2024 10 Trustees' expenses

The expenses reimbursed to trustees, or
paid directly to third parties, in the current or
prior year, was as shown below.
2024 2023
£ £
The amount reimbursed to trustees 38 -

The nature of the trustees' expenses was reimbursing course expenses.

11 Tangible fixed assets

Current Year
Cost
At 1 April 2023
Additions
At 31 March 2024
Depreciation
At 1 April 2023
Charge for the year
At 31 March 2024
Net book value
At 31 March 2024
At 31 March 2023
Prior Year
Cost
01 April 2022
Additions
01 April 2023
Depreciation
01 April 2022
Charge for the year
01 April 2023
Net book value
01 April 2023
01 April 2022		 Land and
Buildings
Plant &
Machinery
Motor
Vehicles
Total
£
£
£
£
-
45,424
-
45,424
-
1,668
-
1,668
-
47,092
-
47,092
-
39,778
-
39,778
-
2,617
-
2,617
-
42,395
-
42,395
-
4,697
-
4,697
-
5,646
-
5,646
Land and
Buildings
Plant &
Machinery
Motor
Vehicles
Total
£
£
£
£
-
42,704
-
42,704
-
2,720
-
2,720
-
45,424
-
45,424
-
36,463
-
36,463
-
3,315
-
3,315
-
39,778
-
39,778
-
5,646
-
5,646
-
6,241
-
6,241

21

Broxbourne Citizens Advice

Notes to the Accounts for the year ended 31 March 2024

12 Debtors

2024
£
Trade debtors
7,500
Prepayments and accrued income
2,075
Other debtors
29,175
38,750
13 Creditors: amounts falling due within one year
2024
£
Trade creditors
2,691
Accruals
30,536
PAYE, NIC VAT and other taxes
(960)
Other creditors
-
32,267
14 Income and Expenditure account summary
2024
£
At 1 April 2023
204,586
Surplus after tax for the year
25,431
At 31 March 2024
230,017		 2023
£
-
-
-
-
2023
£
1,004
36,028
-
958
37,990
2023
£
202,905
1,681
204,586

15 Particulars of how particular funds are represented by assets and liabilities

At 31 March 2024
Tangible Fixed Assets
Current Assets
Current Liabilities
At 1 April 2023
Tangible Fixed Assets
Current Assets
Current Liabilities		 Unrestricted
Designated
Restricted
funds
funds
funds
£
£
£
4,697
-
-
187,036
70,551
(32,267)
-
-
159,466
-
70,551
Unrestricted
Designated
Restricted
funds
funds
funds
£
£
£
5,646
-
-
113,312
55,000
68,618
(37,990)
-
-		 Total
Funds
£
4,697
257,587
(32,267)
230,017
Total
Funds
£
5,646
236,930
(37,990)
80,968
55,000
68,618		 204,586

22

Broxbourne Citizens Advice

Notes to the Accounts for the year ended 31 March 2024

16 Change in total funds over the year as shown in Note 15 , analysed by individual funds

Unrestricted and designated funds:-
Unrestricted Revenue Funds
Designated Revenue Funds
Total unrestricted and designated funds
Restricted funds:-
A4A
B3 Living
BEIS
Covid
Crisis
HCAS COL
Henry Smith
Nat. Lotery
Awards for All
Postcode
Postcode Place trust
Wormley and Turnford
Scam
Total restricted funds
Total charity funds		 Funds brought
forward from
2023
Movement in
funds in 2024
Transfers
between
funds in 2024
Funds carried
forward to
2025
£
See Note 17
£
See Note 0
£
£
80,968
23,498
-
104,466
55,000
-
-
55,000
135,968
23,498
-
159,466
15,000
(645)
-
14,355
686
32
-
718
1,096
(346)
-
750
1,755
(479)
-
1,276
3,349
14,228
-
17,577
564
4,688
-
5,252
24,560
3,956
-
28,516
19,437
(20,493)
-
(1,056)
2,271
992
3,263
2,162
2,162
(1,162)
-
(1,162)
(228)
(228)
(872)
-
(872)
68,618
1,933
-
70,551
204,586
25,431
-
230,017

17 Analysis of movements in funds over the year as shown in Note 16

Unrestricted and designated funds:-
Unrestricted Revenue Funds
Restricted funds:-
A4A
B£ Living
BEIS
Covid
Crisis
HCAS COL
Henry Smith
HSF Vouchers
Nat. Lotery
Scam		 Other
Income
Expenditure
Gains &
Movement
Losses
in funds
2024
2024
2024
2024
£
£
£
£
78,249
(54,751)
-
23,498
-
(645)
-
(645)
15,000
(14,968)
-
32
-
(346)
-
(346)
-
(479)
-
(479)
28,575
(14,347)
-
14,228
48,152
58,350
(43,464)
(54,394)
-
-
4,688
3,956
17,500
(17,500)
-
-
44,780
(65,273)
-
(20,493)
4,744
(3,752)
992
295,350
(269,919)
-
25,431

23

Broxbourne Citizens Advice

Notes to the Accounts for the year ended 31 March 2024

Unrestricted and designated funds:- These funds are held for the meeting the objectives of the charity, and to Unrestricted Revenue Funds provide reserves for future activities, and , subject to charity legislation, are free from all restrictions on their use. Restricted funds:- Restricted Fixed Asset Funds The purpose of these funds is described under the accounting policy 'Accounting for capital grants and fixed asset funds'. This fund represents the restricted surplus arising on the revaluation of the Restricted Revaluation Reserve charity's assets. Funding to Support the website development and communications channels. A4A Fast -tracking advice and support for B3Living housing association B3 Living residents. Funding for equipment and adjustments BEIS Covid 19 recovery grant to support the development of remote working Covid advice service. Crisis energy advice and support for Broxbourne residents. Crisis Cost of Living advice and support. HCAS COL Service capacity expansion, corecosts for specialist advisors, debt, benefits, Henry Smith and housing HSF Vouchers and admin (£17,500 for vouchers and £13,500 for admin) HSF Vouchers Leadership and innovation funding, core costs for CEO and Business Nat. Lotery Development. -

19 Ultimate controlling party

The charity is under the control of its legal members.

Every member of the charity is obliged to contribute such amount as may be required not exceeding £10 to the assets of the company in the event of its being wound up while he or she is a member, or within one year after he or she ceases to be a member.

24

Broxbourne Citizens Advice

Detailed analysis of income and expenditure for the year ended 31 March 2024 as required by the SORP 2015

This analysis is classsified by conventional nominal descriptions and not by activity.

20 Donations, Grants and Legacies

Donations, Grants and Legacies
Donations and gifts from individuals
Small donations individually less than £1000
Total donations and gifts from
individuals
Revenue grants from government and
public bodies
A4A
Crisis
HCAS COL
Henry Smith
Hoddesdon
HSF Vouchers
Nat. Lottery
Scams
B 3 Living
Wormley and Turnford Big Local
CitA Expand core funding
General Unrestricted funds
Total public sector revenue grants		 Current year
Unrestricted
Funds
2024
£
88		 Current year
Restricted
Funds
2024
£
-		 Current year
Total Funds
2024
£
88		 Prior Year
Total Funds
2023
£
1,091
88 - 88 1,091
Current year
Unrestricted
Funds
2024
£
-
-
-
-
-
-
-
-
-
-
-
74,400		 Current year
Restricted
Funds
2024
£
15,000
28,575
48,152
58,350
-
17,500
44,780
4,744
-
-
-
-		 Current year
Total Funds
2024
£
15,000
28,575
48,152
58,350
-
17,500
44,780
4,744
-
-
-
74,400		 Prior Year
Total Funds
2023
£
-
29,270
9,525
29,450
5,000
-
33,418
-
15,000
6,597
15,000
90,378
74,400 217,101 291,501 233,638

All the grants in the prior year were unrestricted.

25

Broxbourne Citizens Advice

Detailed analysis of income and expenditure for the year ended 31 March 2024 as required by the SORP 2015

Revenue grants from government and public bodies - Prior Year analysis

Prior Year
Unrestricted
Funds
2023
£
Prior Year
90,378
Total Donations, Grants and Legacies
Legacies
Total Donations, Grants andA1
74,488
All the donations and gifts in the prior year were unrestricted.
Unrestricted
Prior year
Funds
2023
£
Total Donations, Grants an
Legacies
dA1
91,469
21Investment income		 Prior Year
Unrestricted
Funds
2023
£
90,378		 Prior Year
Restricted
Funds
2023
£
143,260		 Prior Year
Total Funds
2023
£
233,638
74,488 217,101 291,589 234,729
Restricted
Funds
2023
£		 Prior Year
Total Funds
2023
£
91,469 143,260 234,729
Investment income
Bank Interest Receivable
Total investment income
A4		 Current year
Unrestricted
Funds
2024
£
3,761		 Current year
Restricted
Funds
2024
£
-		 Current year
Total Funds
2024
£
3,761		 Prior Year
Total Funds
2023
£
795
3,761 - 3,761 795

22 Expenditure on charitable activities - Direct spending

Current Year
Gross wages and salaries - charitable
activities
Office
Other		 Current year
Unrestricted
Funds
2024
£
55,135
-
-		 Current year
Restricted
Funds
2024
£
166,896
-
-		 Current year
Total Funds
2024
£
222,031
-
-		 Prior Year
Total Funds
2023
£
178,528
11,597
4,168
55,135 166,896 222,031 194,293

26

Broxbourne Citizens Advice

Total direct spending B2a Detailed analysis of income and expenditure for the year ended 31 March 2024 as required by the SORP 2015

26

Broxbourne Citizens Advice

Detailed analysis of income and expenditure for the year ended 31 March 2024 as required by the SORP 2015

Prior Year
Gross wages and salaries - charitable
activities
Total direct spending
B2a
23Support costs for charitable activities
Current Year
Employee costs not included in direct costs
Training and welfare - staff
Payroll fees and charges
Travel and subsistence - staff
Volunteer costs
Volunteers' expenses
Training and welfare - volunteers
Volunteers' costs - spare 1
Volunteers' costs - spare 2
Premises Expenses
Room Hire
Property insurance
Equipment and IT support
Administrative overheads
Telephone, fax and internet
Postage
Stationery and printing
Advertising and marketing
Sundry expenses
Information and publications
Disbursements
Miscellaneous
Xcharges
Financial costs
Bank charges
Depreciation & Amortisation in total
Support costs before reallocation
Total support costs - Current Year		 70,720
Prior Year
Unrestricted
Funds
2023
£		 107,808
Prior Year
Restricted
Funds
2023
£		 178,528
194,293
Current year
Total Funds
2024
£
1,466
5,636
1,363
-
-
148
48
1,259
1,391
1,368
5,570
396
880
354
8
6,835
17,500
1,547
(663)
62
2,617
Prior Year
Total Funds
2023
£		 Prior Year
Total Funds
2023
£
-
2,599
-
2,146
6,834
-
-
-
-
1,511
21,884
-
-
-
1,261
-
-
-
-
-
3,315
86,485 107,808
Current year
Unrestricted
Funds
2024
£
(343)
5,636
858
-
-
148
24
(8,318)
1,391
161
5,498
396
880
354
8
6,835
-
1,547
(16,144)
62
520		 Current year
Restricted
Funds
2024
£
1,809
-
505
-
-
-
24
9,577
-
1,207
72
-
-
-
-
-
17,500
-
15,481
-
2,097
(487) 48,272 47,785
47,785		 39,550
(487) 48,272 39,550

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Broxbourne Citizens Advice

Detailed analysis of income and expenditure for the year ended 31 March 2024 as required by the SORP 2015

The basis of allocation of costs between activities is described under accounting policies

-

All the expenditure in the prior year was unrestricted. Administrative overheads

The basis of allocation of costs between activities is described under accounting policies

24 Other Expenditure - Governance costs

Current Year
Trustees' expenses
Legal and Professional
Other
Total Governance costs
25Total Charitable expenditure
Current Year
Total direct spending
B2a
Total support costs
B2d
Total Governance costs
B2e
Total charitable expenditure
B2
Prior Year
Total direct spending
B2a
Total support costs
B2d
Total charitable expenditure
B2		 Current year
Unrestricted
Funds
2024
£
38
35
30		 Current year
Restricted
Funds
2024
£
-
-
-		 Current year
Total Funds
2024
£
38
35
30		 Prior Year
Total Funds
2023
£
-
-
-
103 - 103 -
Current year
Unrestricted
Funds
2024
£
55,135
(487)
103		 Current year
Restricted
Funds
2024
£
166,896
48,272
-		 Current year P
Total Funds
2024
£
222,031
47,785
103		 rior Year
Total Funds
2023
£
194,293
39,550
-
54,751 215,168 269,919 233,843
Prior Year
Unrestricted
Funds
2023
£
86,485
39,550		 Prior Year
Restricted
Funds
2023
£
107,808
-		 Prior Year
Total Funds
2023
£
194,293
39,550
126,035 107,808 233,843

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