Company registration number: 06J08078 Charity registration number: 1120609 Integration Support Limited (A Company limited by gu8rnltee) Annual Report and Financial Statements for the Year Ended J l March 20?5 Lambert Chapman LLP i Warners Mill Silks Way Braintree CM7 JGB Integration Support Limited Contents Relerence and Admiiiislrative Details Trustees, Repoi'l 2to6 Statement of Trustees, Respoiisibilities Iiidependent Examinels Report Siateinent ot Finaiicial Activitie5 Balance Sl)eet 10 Notes lo tl)e Financial Statements 11 to22 Integration Support Limited Reference and Administrative Details Trusttes L Prinjha D S G Hunter M Trangos D Lusksa-soltanovic R Parish H A Qureshi D Tucker Charity Registration Number 1120609 Company Registration Number 06J08078 The charity is incorporated in England. Office 37 Latton Bush Centre Harlow Essex CM18 7BL Registered Office Independent Examiner Mark Pe8Json FCA Lambert Chapman LLP 3 Warners Mill Silks Way Braintree Essex CM7 JGB Page I Integration Support Limited Trustees, Report Th¢ ti'ustees, who are dii'ectors foi. th¢ purposes ol. Lompany law, pi'esent the annual report together with the finaiicial slalemenls ot the charitable coinpany for the yeai. ended 31 March 2025. The trustees hav¢ adopted the provi5i0ns of Accoiinting and Repoi'ling by Chai'iiies.. Sialeinenl of Recommended Pi'actice applic&ble to charities prepai-ing their acLounts in accoi'dai)ce with the Fiiiancial Repoiling Standai'd applicable in the UK aiid Republic ol. Ii'eland (FRS 102) (etTeclive l JanU￿.Y 2019). ObjectlV¢s and aetlvities Objecls Nnd uinis Integration Suppoi't is a charity based in Harlow, Essex. Oi'igii)ally founded by a gi'oup of migrants and refugees as a coininunity ￿'0up in 2005, Lntegi'&tion Support attained charity siatus in May 2007. Our aim is lo support, ¢mpowei' and enable refugees, asylum seekers, migrants, and other ethiiically diverse communities on iheii. journey towards successful integration. We are committed to pi'oviding a foundation ot 5UPPOrt Ilial i)ot oiily Ineels immediaie needs bui also einpoweis individuals to build resilient, self-sutficienl lives. 'fhrougli our programmes and initiatives, we aim to tosler a sen5¢ Ot. beloiiging and lacilitate the successful int¢gi'ation ot diverse communities To achieve these aims, Integration Suppoi'l provides various services, including.. Intorniation, advice aiid guidance delivered by a leani ot caseworkers, including weekly out-reach sessions at loc&1 asylum seeker hotels and eoinmunity hubs. This is both gi'oup support and one-lo-one se55ion3. English tor Speakers of Other Languages {ESOL) Classes and other leamingltraining opportunities, including a weekly women's health Club. Activities foi. lamilies, including tl'iP5 to popiilar and educational deslinalions. We also provide a family support worker. Communiiy-based and cultural events, olleii ii) partnei'ship with oihei. local charities. Volunteering opportunities. We are a i'egisiered hate crime i'eporting cenli'e. We have a diverse team that provide language intetyreter support to individua15 aiid other oi'ganisation5, Integration Suppoi't works in partnership with a wide range ot stakeholders, inLluding local ¢ouncils, other charities, slatutoiy bodi¢s, education pi'oviders and health service pi'ovidei's. Page 2 Integration Support Limited Trustees, Report Public benefit The Board of Trustees confims that it has had regard to the guidance provided by the Charity Commission and that Integration Support's activities benefit its service users and volunteers. During the reporting year. Integration Support registe￿d 657 new service users from 67 different countries. Achievements and Perfonnan¢e. We have supported our beneficiaries in the following ways-. Supported 1,576 different people. 2,2J I tailored IAG sessions, covering areas such as housing. employment. and education provision. ESOL provision, including en expanded range of free ESOL sessions to meet the needs of our growing number of asylum seekers and refugees. We provided English learning opportunities io ?78 learners. Opportunities for people to meet and share skills and experiences, such as the Women s Conversation Club. 181 Ivomen attended our Il'omen. s Health Club and Women's Conversation Club. A variety of activities at the Saturday Club: our stay-and-play group at the family hub. monthly softplay Session. supportincr J92 children and young people. Events promoting understanding and cultural celebraiion. including an Open Mic event for International Women's Day and bring-and-share lunches. Increased emphasis on advocacv and intervention for particularly vulnerable clients. Inte£ration Support worked with several homeless beneficiaries who required both practical and emotional support. collaboraiing with a wide range of statutory bodies to achieve suitable outcomes for individuals with complex needs. Outreach sessions, including IAG and ESOL lessons. delivered across four local asylum seeker hoiels. Use of volunteers Volunteers support the charity through various means. including undertaking administrative duties, volunteeThng as playworkers and ESOL teacherslteaching a5SiStants, leading discussion groups and providing ad ho¢ support during events and short-tern] projects. Page 3 Integration Support Limited Trustees, Report Oiigoing Concerns: During the reporting period, Inlegi'ation Suppoit continLied to experience inci'eased demand for seivices, influenced in parl by the expanded use of asyluiii aLLommodation facilities and a rise iii the number of refugees granted slatus locally. As an organisation working closely with niigranl and refugee communities, oui. seivice delivery is inevitably shaped by inlernatioi)al developmei)Is, including ongoing contlicts and geopolitical instability. We also ￿]liCipate suppoi'ling a growing iiumber ot individuals displaced because ol-cliinale-related crises. National factors, such as the pi'olonged cost-of-living pressures, increasing anti-migi'ant sentiment, and heightened cominunity lension5, have contributed lo gi-e(itei' stigma and additional barriei's for migi'anl communities. These challenges afteci boih individuals seeking support ajid our ability to delivei. services eftectively at)d sately in the areas ot greatest need. Thei'efore, there is a likelihood tliat Integration Support will need to further adapt ils services lo appropriately meel the compl¢x needs of groiwing groups ot'beneticiai'ies, Due lo the nature ol. Integration Suppoi'l's woi'k and beneficiaries, we ean be deeply impacled by policies relating to migration, refugees and asylum seekers by both the Government and local councils. For this reason, we seek to educat¢ stakeholders on the benefits ol. liviiig and working in diverse communities, pi'omoting positive values &nd sharing cultures. Integralion Suppoi'l will also be impacled by rising opei'ating costs (e.g. statling, rent and utility bills}, The charity is &wure that it needs to I'einain up to dale with the Constant changing opporlunilies in lunding soui'ces and Inake appropriate and timely applications to maximise the income required lo tund their services. The charity has an ambition lo diversity ils income sli'eams ivith a good balance ot'restricied and unrestricted income to ensur¢ long-lei'm linancial susiainabilily. Financial review Policy on reserves The totsl res¢rves ot the Charity are £260,736 of which £177,504 is restricted. Available free reseives are £83,232. To suinmarise our Reserves Policy.. holding resei'ves allows Integi'atioii Suppoit to plan for contingencies and ei)sur¢ tlie charity's financial long¢vity. In adherence lo the Chai'ily Commission'5 guidance, Integi'alion Support has a policy io hold six Inonths, worth ot operational costs as reserves to ensui'e continuity of service in the eveni of a funding shortfall. Curi'¢nily, our reseives cover thi'ee months of ope￿lIonaI costs, and we are autively working to increase this to meet our policy goal. Priiiclpalfuiiding sources This year, Integration Suppoi't was primarily funded by.. "I"lie Nalioiial Lottery Comniuility Fuiid,. BBC Children iii Need; Essex Commiinily Foundation., Flarloiv Council • Epping District Council Uitlesford Council Page 4 Integrdtion Support Limited Trustees, Report Trustees and officers The trustees and officers serving during the year and since the year end were as follows: T￿Stees. S Begum (resigned 31 July 2024) D Maroy (resigned 7 July ?024) L Prinjha DSGHun*r M Trangos (appointed 20 September 2024) D Lusksa-soltanovic (appointed 9 September 2024) R Parish (appointed JO September ?024) H A Qureshi (appointed 5 November 20?4} D Tucker (appointed 27 November 2025) Strncture, tyovernance and management Nathre ofgoverning document The (yoverning document of Integydtion Support is the Memorandum of Association as revised 8md agreed with the charity Commission on 14 November 2010. The charitv is also a company limited bv guarantee. InteDration Support is uoverned by a board of Trustees. All Trustee5 give their time and expertise freely receiving no remuneration for their work as a Trustee. The board are a multi-disciplinar! oroup bringing a varietv of skills to ihe charity. The board has appointed a Chief Executive OtTicer who h2s executive responsibilitv for the strategic developmeni and management of the organisaiion. the preparation and implementation of the strategic plan &s developed: and for the groirth and expansion of the organisation, under the supervision of and with the support of the Board of Directors. Reporting to the Chair and the Board of Directors, the Chief Executive Officer has overall responsibility for service delivery. advocacy. contributing to policy development, and conducting research programmes: both in-house and in collaboration with other stakeholders. Recruitment and appointment oftrustees Trustees are appointed to the Board following the satisfactory completion of the following steps: as Set out in the trustee recruitment policy. . An application form and personal statement A fonnal interview, carried out by 2 trustees. Two references . A DBS check . An induction Completion of a probationary tem. Page i Integration Support Limited Trustees, Report JHduclion uNIl trainlAg of trustee Incoming Iru51ees are iiiduLted by other Board members. Trustees undertake training to further understand theii. legal and linancial responsibilities as well as theii. strategic and opeialional considei'ations in line with Ilie Trustee ReLruilment Policy. All Trustees are r¢quired to deii)oiisli'ale evidence of having completed appropri&te Safeguarding training. Mttjoi. risks mftniigemeAI of those risks Considepalion ofriskn. by Trustees Iniegtation Suppoit was impacted by the increased use in number ot. asylum hotels and newly gi'anted I'etugees locally. The nature of oui. work deletunines that Integration Siipport ivill be impacted by intei'national events, Such as war. In addition, we anticipate that we will see niore beneficiaries who are toi'¢ed to relocate fi'om their hoines due to calaslrophie climale changes. National events like an ongoing cost of living crisis, far right exti'emism al'e likely to increase 51igma and increase ban'iers both for communities lo seek siippoi% and foi. Integration Support to deliver services whei'e they are needed most. Theretore, there is a likelihood tliat Integration Suppoit will need to furtlier adapt its services lo appropriately meet the Complex needs of ￿'01¥Ing gi'oups ot"beneficiaJ'ies. Due to the iiature ot. Integi'atioii Support's work and beneficiaries, we can be deeply impacted by policies relating to migraiion, refugees and asylum seek¢i's by both the Government and local councils. Foi. this I'eason, we seek to educale slakelioldei's oli the benelils ot living and working in divei'se communities, promoting positive VV¢lues and sliaring cultures. Iiilegration Support will also be impacted by I'ising operating costs (e.g. slaifing, rent and utility bills). The charity is aware that it needs to ttmain up to date with the constant changing opportunities in lunding soui'ces and make appropi'iate and timely applicalioiis to m&ximise the income I'equii'ed lo fund their sei'vices. The charity has an ambition lo diversify its income sli'eams ivith a good balance ofi'estricted and unrestricted income to ensure long lei'm finaiicial susiainabilily. The annual repoil was approved by the ti'ustees of the charity on its behall. by.. 17th of December 2025 and signed on D S G Huni¢r I'rustee Page 6 Integration Support Limited Statement of Trustees, Responsibilities The tn￿ee5 (who are also the directors of Integration Support Limited for the purposes of company law) are responsible for preparing the trustees, report and the financial statements in accordance with applicable law and Unii¢d Kinodom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). including FRS 102 "The Financial Reporting Stand￿d applicable in the UK and R¢publi¢ of Ireland" Company law requir¢s the trustees to prepare financial statements for each financial year. Under ¢ompany law the trustees must not approve the financial statements unless they are saiisfied that they give a true and fair vieiv of the slate of affairs of the charitable company and of the in¢omincr resources and application of resources. including lis income and expenditure, of the charitable companv for that period. In p￿ParIng these financial statements, the trustees are required to: select suitable accounting policies and apply them consisiently- observe the methods and prin¢iples in the Charities SORP.. make judgements and estimates that are reasonable and prudent. state whether applicable a¢countin0 500 i2,967 (10.4J3} (J.045) {1.604) (4.890) (8.790) 45 4,760 5.000 3,156 110 i,010 Total restricted fund5 147,OJO ) l i,J90 {?8?.916) 177.504 Total funds 210,816 )4i.150 (?95:230) 260,7J6 Page 19 Integration Support Limited Notes to the Financial Statements for the Year Ended 31 March 2025 Balxnee at 31 MAI'ch 2024 Balanoo At I April 2023 Ineomlng resources Resourees expended Trallsfers Unrestricted funds Genewul Genei'al 75,380 12,074 (23,467) (201} 63,786 Re5trieted National Lottery Community Fund BBC Childi'en in Need Essex Culiui'al Divei'sity Essex Cummunily Foundation {Bi'ight HR) Rainbow Services EALC - Food und Winter waiTher essentials ECF- ESOL Classes Epping Forest Council Harlow Couiicil Harlow Council- Public Health Community Grant Harlow Council- Civic Pride Community Fund PHAB - Won)en's Flealth Club Touclipoinl 52,065 82,674 49,751 <103,6291 (34,5871 (103) 31,110 15,164 103 2,490 1,424 (2,645) (1,424) 155 5,000 i 0,000 30,300 130,750 {5,0001 (8,3071 {27,577) (47,220) 1.693 2,723 83.530 1,300 (1.343) 43 250 15,000 3,650 (2531 {2,1901 (3,650) 12,810 Tot41 restricted funds 56,082 328,675 (237,928) 201 147,030 TotRI funds 131.462 340,749 (261,395 210,816 Page 20 Integration Support Limited Notes to the Finaneial Statements for tht Year Ended 31 March 2025 The specific Purposes for which the funds are to be applied are as folloivs: The unrestricted fund relates to general funds that are available for use at the trustees, discretion in furtherance of the objectives of the ¢harity. Restricted Funds: National Lottery Community Fund - This grant supports vulnerable individuals and families living in West Essex and su￿Ound]ng areas by: increasing their knowledge of. and abilitv to, access servi¢¢s' improving employmeni opportunities through volunteering progrdmmes: breakin doiNTr ba￿]erS to integration through ESOL classes and improving participation in social and culiural events. BBC Children in n¢ed This project provides a family support club for children and families from the Migrant and re￿gee community in West Ess¢x. Through weekly activity sessions. it seeks to improve physical health. reduce isolation and improve self-confidence. EALC- Food and Winter warnier essentials - This grant of £3,000 was received to support families and individuals vho are struggling in the winter with the cost of living increases with winter warnith essentials and food. ECF- ESOL classes Last Ye￿ a grant received to help cover the cost of deliverino ESOL cl￿se$ for adult ?4 academic year. learners including refugees, asylum seekers and migrants in and around West Es5¢x for the ?02J-_ Epping Forest Council - This grant is to support the asvlum se¥kLrs and refugees residing in Epping Forest District with l.A.G sessions, ESOL classes, Social Events, and supported volunteering to integrate into the community. Harlow Council This grdnt is to 5UPPOrt the asylum seekers and newly granied refugees residing in Harloiv ivith l.A.G sessions, ESOL classes, Social Events, and supported volunteering to inte.Thte into the community from 202)-?0?5. PHA& W0￿enS healtb Club - The grant of £ li,000 was received last y¢ar to provide a club for women who a refutsees, asylum seekers and migrants with an opportunity to ty different types of physical activities and improve their vellbeing. Touchpoint - A grant to provide ESOL cl&sses for asvlum seekers living in Uttlesford District for i6 weeks within the 2024-2) academic v¢ar. Active Essex Winter Experience - A grant of £2,500 was received to provide winier family experienc¢ for families vith children. Aetive Essex Sport England - WHC - A ?r8fftt of £7,500 was received to Continue providing a club for women who are refugees: asylum seek.ers and migrants with an opportunity to try different types of physical activities and improve Iheir iYellbein(v Cranfield Trnst- £1,000 was granted to provide trustees training and team building activities. ECC - Love Essex - This grani of £iOO was received to raise awareness of new arrivals in UK about recycling. ECF - Ukraniall Support 2024- 2026 - The grant is to support Ukrainian refugees residing in and around West Essex vith l.A.G sessions, ESOL classes, Socia] Events, and supported volunteering to integrate into the community from 202¥2026. Page 21 Integration Support Limited Notes to the Financial Statements for the Year Ended 31 March 2025 HArlow Council- Publie Healtb Commujiity Grant - I'he giwit of £3,000 was received to raise awareness and increase knowledge about oral health and healthy eating in Harlow. Hertfordshlrt County Council This grant was I'eceived lo continue supporting the asylum seekers and iiewly granted refLigee.8 I'esiding in Broxbourne area with l.A.G sessions to support SUL¢essful move on and integration into the conimui)ily. Herts Communities Grints This grant was received to continue supporting the asylum seekers and newly granted refugees I'esidiiig in Bi'oxbourne area witli l.A.G sessions to suppoi'l successlul move on and integration into the comii)unity. Uttlesford Couneil- DG This gi'ailt is to support the asylum seekers and newly granted I'efuge¢s I'esiding in Uttlesford viih R.A.G sessions to support their successfLII integration and moving on. 16 Analysis of net assets between funds Unrestrlcted funds General Total fllnds at 31 March 2025 Restritted funds Cui'rent ass¢lS Current liabilities 83.281 (49) 185,524 18,0201 268,805 (8,069) 260,736 "rotal nel assets 83,232 177,504 Unrestrlcted (unds General TotAI funds at 31 Mmrch 2024 Restrlcted fund5 Current assets Current liabilities 72.105 (8,319) 147,030 219,135 (8,319) Total net assets 63,786 147,030 210,816 17 RelAted party transactions There were no i'elated party Ii'an5actions in th¢ year. Page 22