## **Trustees’ Annual Report for the period** 

**From       Period start date  1[st] April 2023 To     Period end date 31[st] March 2024 Charity name: LAMBETH MEDIATION SERVICE** 

**Charity registration number: 1120238** 

## **Objectives and Activities** 

||SORP reference||
|---|---|---|
|Summary of the purposes of<br>the charity as set out in its<br>governing document|Para 1.17|To promote for the public benefit,<br>predominantly but not exclusively in the<br>London Borough of Lambeth and<br>with a view to preservation of public order, the<br>provision of services directed towards<br>mediation and reconciliation,<br>between persons, organisations and groups<br>who are involved in dispute or inter-personal<br>conflict where that dispute or conflict results<br>from or may lead to acts of nuisance,<br>vandalism, racial abuse, or breach of peace,<br>and to provide such services.<br>To advance the education of the public,<br>especially in the London Borough of Lambeth<br>in skills related to mediation, restorative<br>justice, and conflict resolution with a view to<br>create better, healthier and more peaceful<br>communities.|
|Summary of the main<br>activities in relation to those<br>purposes for the public<br>benefit, in particular, the<br>activities, projects or<br>services identified in the<br>accounts.|Para 1.17 and<br>1.19|Mediation, conflict resolution, training, and<br>restorative justice.|
|Statement confirming<br>whether the trustees have<br>had regard to the guidance<br>issued by the Charity<br>Commission on public<br>benefit|Para 1.18|This is to confirm the trustees have had regard<br>to the guidance issued by the Charity<br>Commission on public benefit.|





|||maintain the organisation and its work<br>sustainably in relation to mediation and<br>conflict resolution services.|
|---|---|---|
|Policy on social investment<br>including program related<br>investment|Para 1.38||
|Contribution made by<br>volunteers|Para 1.38|Volunteers are vital to the service and enable<br>the Charity to deliver mediation and conflict<br>resolution services in<br>the community by acting as mediators and<br>facilitators. The charity is in the process of<br>recruiting new volunteers to broaden its base<br>and create a bank of volunteers so that the<br>charity can respond to the demand of the<br>service as it expands.<br>In addition, the trustees and Chair, work<br>voluntarily and have worked tirelessly to<br>ensure that this charity is robust and is<br>sustainable both now and in the future being<br>guided by the Nolan principles and good<br>governance.<br>During this period three new voluntary<br>trustees were recruited to diversify the Board<br>and enhance its complimentaryskill base.|
|Other|||



## **Achievements and Performance** 

SORP reference 



|Summary of the main<br>achievements of the charity,<br>identifying the difference the<br>charity’s work has made to<br>the circumstances of its<br>beneficiaries and any wider<br>benefits to society as a<br>whole.|Para 1.20|Our strategic plan continues to provide the<br>context and focus of our activities and<br>defines our strategic aim to be recognised<br>as a trusted authority in the peaceful<br>resolution of community conflict in Lambeth<br>and beyond through:<br>(1)<br>Providing diverse and pioneering<br>mediation services<br>The charity’s aim is to contribute to the<br>wellbeing of the community by empowering<br>its members to resolve conflict, peacefully<br>and to diversify our services, where<br>possible, to meet such needs.<br>Despite having been impacted by the<br>Covid-19 crisis, the charity continued to<br>develop our capacity to deliver our service<br>flexibly to respond to the needs of the<br>community.<br>The organisation looked at developing its<br>capacity to be able to deliver more<br>mediations by recruiting more volunteers<br>and diversifying the type of mediations it<br>can provide, whilst retaining its focus on<br>the community.<br>(2)<br>Develop and maintain an effective<br>infrastructure for sustainable growth.<br>The charity continues to move towards a<br>model of management and funding that<br>allows the charity to plan for the long-term<br>and provide for a sustainable organisation<br>that contributes to peace building and<br>social cohesion in the community<br>throughOur strategic plan continues to<br>provide the context and focus of our<br>activities and defines our strategic aim to<br>be recognised as a trusted authority in the<br>peaceful resolution of community conflict in<br>Lambeth and beyond through:<br>(1)<br>Providing diverse and pioneering<br>mediation services<br>The charity’s aim is to contribute to the<br>wellbeing of the community by empowering<br>its members to resolve conflict, peacefully<br>and to diversify our services, where<br>possible, to meet such needs.<br>Despite having been impacted by the<br>Covid-19 crisis, the charity continued to<br>develop our capacity to deliver our service<br>flexibly to respond to the needs of the<br>community.|
|---|---|---|





|The organisation looked at developing its|
|---|
|capacity to be able to deliver more|
|mediations by recruiting more volunteers|
|and diversifying the type of mediations it|
|can provide, whilst retaining its focus on|
|the community.|
|(2)<br>Develop and maintain an effective|
|infrastructure for sustainable growth.|
|The charity continues to move towards a|
|model of management and funding that|
|allows the charity to plan for the long-term|
|and provide for a sustainable organisation|
|that contributes to peace building and|
|social cohesion in the community through|
|mediation, restorative justice, and conflict|
|resolution.|
|The charity aims to become more|
|sustainable by generating income from|
|diverse activities and broadening our|
|income base. To this end the charity have|
|signed new standing level agreements as|
|well as to continue working with Lambeth|
|Council and identified grants that the|
|organisation can apply for one its|
|organisational review has been completed.|
|In addition, since our financial year-end the|
|charity has established tighter financial|
|controls, reviewed our staffing structure,|
|and completed a comprehensive review of|
|our policies and procedures to ensure they|
|are robust and comply with latest|
|legislation.|
|(3)<br>Leading in training and education in|
|conflict resolution practices|
|This year has been about consolidation|
|with a view to relaunch the organisations|
|training and education next year.|



## **Additional information (optional)** You may choose to include further statements where relevant about: 

|Achievements against<br>objectives set|Para 1.41|Resolving conflict between neighbours<br>continued to be our main area of activity.<br>The charity receives 100s of enquiries each<br>year, some of which are appropriate for<br>mediation and the services it provides. On<br>average 3 mediations are delivered per<br>month.<br>66% of queries progressed either to<br>mediation, conflict resolution or an<br>alternative route such as restorative justice<br>with the support of Lambeth Mediation.|
|---|---|---|





|||44% were not appropriate for mediation<br>and this was decided after the initial visit<br>with separate parties. Where one party did<br>not want to mediate but the other one did<br>conflict resolution was offered and provided<br>in some cases.<br>Most cases were referred by Lambeth<br>Housing Management. Cases were also<br>referred by London and Quadrant, and<br>there were some self-referrals from<br>residents. In addition, a high profile case<br>was undertaken in one of the Lambeth<br>wards.<br>As in previous years the main presenting<br>issue is noise. Other issues were anti-<br>social behaviour, communication,<br>harassment, threatening behaviour, and<br>boundaries.<br>Our conflict resolutions were delivered<br>remotely as well as in person.|
|---|---|---|
|Performance of fundraising<br>activities against objectives<br>set|Para 1.41|Our main funder remains Lambeth<br>Housing. The organisation also signed<br>several new service level agreements with<br>other housing associations. However, these<br>tended to be over a limited period for<br>specific cases rather than on an on-going<br>basis.<br>As the organisational review was<br>undertaken new opportunities for raising<br>funds and diversifying our income base<br>was identified to ensure the organisation<br>does not become overly reliant on one<br>source of funding in the future.|
|Investment performance<br>against objectives|Para 1.41||
|Other|||





## **Financial Review** 

|**Financial Review**|||
|---|---|---|
|Review of the charity’s<br>financial position at the end<br>of the period|Para 1.21||
|Statement explaining the<br>policy for holding reserves<br>stating why they are held|Para 1.22|Any reserves held at the end of the financial<br>year are kept in a deposit account|
|Amount of reserves held|Para 1.22||
|Reasons for holding zero<br>reserves|Para 1.22||
|Details of fund materially in<br>deficit|Para 1.24||
|Explanation of any<br>uncertainties about the<br>charity continuing as a going<br>concern|Para 1.23||



|**Additional information (optional)**<br>You may choose to include further statements|**Additional information (optional)**<br>You may choose to include further statements|where relevant about:|
|---|---|---|
|The charity’s principal<br>sources of funds (including<br>any fundraising)|Para 1.47|The charity is funded principally by Lambeth<br>Housing which is a long-standing contract that<br>has existed for resolving neighbourly disputes.<br>In addition, it receives ad-hoc funding from<br>other housing associations and private<br>individuals based in Lambeth.|
|Investment policy and<br>objectives including any<br>social investment policy<br>adopted|Para 1.46||
|A description of the principal<br>risks facing the charity|Para 1.46|There is increasing competition in the<br>sector with it becoming increasingly<br>professionalised and more mediators<br>becoming qualified. Therefore, there is a<br>need to ensure all mediators maintain their<br>CPD and training on an ongoing basis to<br>ensure the latest practice is adopted and<br>reflected back into practice.<br>The charity is conscious since COVID it has<br>become overly reliant on one contract. This<br>increases financial risk and without further<br>funding questions its ability to maintain its<br>current commitments without relying on<br>reserves. This drives the charity’s current<br>focus alongside updating its policies and<br>procedures to ensure it is robust and<br>sustainable now and in the future.|
|Other|||





## **Structure, Governance and Management** 

|Description of charity’s<br>trusts:|||
|---|---|---|
|Type of governing document<br>(trust deed, royal charter)|<br>Para 1.25|The charity is governed by its articles of<br>association|
|How is the charity<br>constituted?<br>(e.g unincorporated<br>association, CIO)|Para 1.25|Charitable company incorporated on 13<br>February 2006. It was registered with the<br>Charities Commission on 25 July 2007.|
|Trustee selection methods<br>including details of any<br>constitutional provisions e.g.<br>election to post or name of<br>any person or body entitled<br>to appoint one or more<br>trustees|Para 1.25|Lambeth Mediation Service has a Board of<br>Trustees of up to twelve members, who are<br>responsible for the strategic direction,<br>policy, and performance of the charity. At<br>present, the Board has four members from<br>a variety of professional backgrounds with<br>complimentary skills who meet regularly<br>and assist in the management and<br>development of the charity.<br>The appointment of Trustees is governed<br>by the Trust Deed of the Charity. The<br>Board of Trustees is authorised to appoint<br>new Trustees to fill vacancies including<br>those arising through resignation or the<br>death of an existing Trustee. Trustees<br>generally come from a mix of the<br>organisation's existing pool of members,<br>from sympathetic,<br>organisations with whom the charity work<br>and from open recruitment.<br>Vacancies and details of the process for<br>applying to become a Trustee is circulated,<br>with appointments agreed as required<br>during the year and reviewed at the Annual<br>General Meeting.<br>The organisation pursues an open<br>recruitment policy whereby it advertises for<br>trustees to apply. The selection process<br>follows the same application process as for<br>any member of staff who is either paid or<br>voluntary. It aims to reduce bias and<br>maximise equity by all trustees being<br>required to complete an application form,<br>undergo an interview with references taken.<br>It encourages people from a diverse<br>background to apply and support is<br>provided where required to ensure access<br>to recruitment and selection. Selection is<br>based on agreed criteria and the specific<br>needs of the Board around representation<br>and skills required to enhance the<br>governing of the organisation.|



**Additional information (optional)** 



|You may choose to include further statements|You may choose to include further statements|where relevant about:|
|---|---|---|
|Policies and procedures<br>adopted for the induction<br>and training of trustees|Para 1.51|All new trustees are inducted by the Chair<br>with a pack containing the organisation's<br>Constitution, the Business<br>Plan, the previous year's Annual Report<br>and a copy of the Charity Commission's<br>leaflet "The Essential Trustee: what you<br>need to know.”<br>Following induction, the organisation is<br>committed to supporting its trustees<br>through ongoing training and development.<br>The organisation is re-introducing<br>supervision to provide support to trustees<br>on a one-to-one basis and to develop an<br>annual training and support plan.|
|The charity’s organisational<br>structure and any wider<br>network with which the<br>charity works|Para 1.51|Due to its size the charity has a relatively<br>flat structure but within that there is a clear<br>division between strategic and operational<br>activities to ensure transparent decision-<br>making and good governance.<br>Currently, the organisation employs an<br>administrator and a consultant CEO. HR,<br>Finance, and IT consultants are employed<br>as and when required on a daily rate to<br>advise and ensure decisions reflect latest<br>legislation and best practice.|
|Relationship with any<br>related parties|Para 1.51|Lambeth Mediation works as part of the<br>London mediation network and has a<br>contract with Lambeth Housing to provide<br>services in Lambeth. It also works with a<br>range of other housing associations and<br>occasionally private individuals.|
|Other|||



## **Reference and Administrative details** 

|Charityname|LAMBETH MEDIATION SERVICE|
|---|---|
|Other name the charity uses||
|Registered charitynumber|1120238|
|Charity’s principal address|St. Lukes Centre<br>25A Wincott Street<br>LONDON<br>SE11 4NT|
|||





## **Names of the charity trustees who manage the charity** 

|1<br>2<br>3<br>4<br>5<br>6<br>7<br>8<br>9<br>10<br>11<br>12<br>13<br>14<br>15<br>16<br>17<br>18<br>19<br>20|**Trustee name**|**Office (if any)**|**Dates acted if not for whole**<br>**year **|**Name of person (or body) entitled**<br>**to appoint trustee (ifany)**|
|---|---|---|---|---|
||Simone Blanche<br>BOWMAN|Chair|||
||Pauline Habiba<br>SOWEMIMO|Treasurer|From Dec 2023||
||Jon-Jon Phillip<br>HILTON|Trustee|||
||Patrick Carlisle<br>SAYER|Trustee|||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
||||||
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||||||



## – Corporate trustees names of the directors at the date the report was approved 

**Director name** 

Name of trustees holding title to property belonging to the charity 

**Trustee name Dates acted if not for whole year** 



## **Funds held as custodian trustees on behalf of others** 

Description of the assets held in this capacity 

Name and objects of the charity on whose behalf the assets are held and how this falls within the custodian charity’s objects 

Details of arrangements for safe custody and segregation of such assets from the charity’s own assets 

## **Exemptions from disclosure** 

Reason for non-disclosure of key personnel details 

~~PT~~ **Other optional information** 

~~OO~~ 

## **Declarations** 

**The trustees declare that they have approved the trustees’ report above.** 

**Signed on behalf of the charity’s trustees** 

**Signature(s)** 

**Full name(s)** Simone Bowman ~~a~~ **Position (eg** Chair **Secretary, Chair, etc)** ~~po~~ **Date** 02.11.2024 ~~PF~~ 



**Financial statement** LAMBETH MEDIATION SERVICE For the year ended 31 March 2024 

Prepared by Asegun Limited 



## **Contents** 

- **3** Charity's Information 

- **4** Receipts and Payments 

- **5** Statement of assets and liabilities 

- **6** Notes To The Financial Statements 

LAMBETH MEDIATION SERVICE                                                                                                                                                                                                             Page 2 of 6 

Financial statement 



## **Charity's Information** 

## **LAMBETH MEDIATION SERVICE For the year ended 31 March 2024** 

- **Registered Charity Number: 1120238** 

- **Registered Office St Lukes Centre** 

   - **25A Wincott Street** 

**LONDON** 

**SE11 4NT** 

LAMBETH MEDIATION SERVICE                                                                                                                                                                                                             Page 3 of 6 

Financial statement 



## **Receipts and Payments** 

## **LAMBETH MEDIATION SERVICE For the year ended 31 March 2024** 

|**Receipts and Payments**<br>**LAMBETH MEDIATION SERVICE**<br>**For the year ended 31 March 2024**|||
|---|---|---|
||**UNRESTRICTED**<br>**FUNDS**|**TOTAL**|
|**Receipts**|||
|Community, Family and Workplace Mediation|36,555|36,555|
|**Total Receipts**|**36,555**|**36,555**|
|**Other Income**|||
|Interest Income|424|424|
|**Total Other Income**|**424**|**424**|
|**Gross Profit**|**-**|**-**|
|**Payments**|||
|Audit & Accountancy Fees|13|13|
|Bank Fees|87|87|
|Bookkeeping & Payroll|1,537|1,537|
|Consulting & Professional fees|8,781|8,781|
|Insurance|312|312|
|Office Administration|2,380|2,380|
|Penalties & Fines|775|775|
|Pensions Costs|1,102|1,102|
|Printing & Stationery|32|32|
|Refreshments & Catering|813|813|
|Rent|8,767|8,767|
|Salaries|33,026|33,026|
|Staff Training|10|10|
|Subscriptions|450|450|
|Telephone & Internet|1,769|1,769|
|Travel - National|112|112|
|**Total Payments**|**59,967**|**59,967**|
|**Net Receipts(Payments)**|**(59,543)**|**(59,543)**|
|**Cash funds this year end**|**(22,988)**|**(22,988)**|



LAMBETH MEDIATION SERVICE                                                                                                                                                                                                             Page 4 of 6 

Financial statement 



## **Statement of assets and liabilities** 

## **LAMBETH MEDIATION SERVICE As at 31 March 2024** 

|**Statement of assets and liabilities**<br>**LAMBETH MEDIATION SERVICE**<br>**As at 31 March 2024**|**Statement of assets and liabilities**<br>**LAMBETH MEDIATION SERVICE**<br>**As at 31 March 2024**|**Statement of assets and liabilities**<br>**LAMBETH MEDIATION SERVICE**<br>**As at 31 March 2024**|**Statement of assets and liabilities**<br>**LAMBETH MEDIATION SERVICE**<br>**As at 31 March 2024**|
|---|---|---|---|
|**31 MAR 2024**<br>**31 MAR 2023**||||
|**Assets (liabilities)**||||
||**Assets and liabilities**|||
|||**Current assets(liabilities)**||
||||**Current Assets**|
||||Bank (Cash Funds)<br>113,369<br>155,721|
||||Debtors<br>26,910<br>-|
||||**Total Current Assets**<br>**140,279**<br>**155,721**|
||||Creditors: amounts falling due within one year<br>(7,546)<br>-|
||||**Total Current assets (liabilities)**<br>**132,733**<br>**155,721**|
|||**Total Assets and liabilities**<br>**132,733**<br>**155,721**||
|**Total Assets (liabilities)**<br>**132,733**<br>**155,721**<br>**Assets retained for the charity’s ownuse**||||
|Reserves<br>132,733<br>155,721||||
|**Total Assets retained for the charity’s own use**<br>**132,733**<br>**155,721**||||



## **Financial Summary** 

The Charity recorded a deficit for the year of £22,988 (2023: (£46,534) 

- Incoming Resources – the total income for the twelve months under review was .£36,555 (2023: £17,940) 

- Expenditure – total expenditure in the year was £59,967 (2023: £66,623). 

- The total cash funds carried forward on 31 March 2024 amounted to £113,369. 

The accounts were approved by the Trustees on [ **09/11/2024 ]** at the AGM and signed on its behalf by: Pauline Sowemimo (Trustee) 

LAMBETH MEDIATION SERVICE                                                                                                                                                                                                             Page 5 of 6 

Financial statement 



## **Notes To The Financial Statements** 

## **LAMBETH MEDIATION SERVICE For the year ended 31 March 2024** 

## **1. Accounting Policies and basis of preparation** 

In accordance with the Charities Act 2011 (section 133 applying to charities with gross annual income of less than £250,000) the charity trustees have elected to prepare accounts on a Receipts and Payments basis, and also prepare a statement of assets and liabilities 

## **2. Debtors and Creditors** 

Debtors - o/s income from Lambeth as at 31/03/2024 was credited to the charities account 19 April 2024 

Creditors - NIC/PAYE payable to HMRC AS AT 31/03/2024 

## **3. Analysis of Fund Movements for the Year** 

Unrestricted Funds may be used by the Charity for any of its general purposes. The movements in these funds are shown in the Receipts and Payments Account. 

## **4. Financial Summary** 

The Charity recorded a deficit for the year of £22,988 (2023: (£46,534) 

- Incoming Resources – the total income for the twelve months under review was .£36,555 (2023: £17,940) 

- Expenditure – total expenditure in the year was £59,967 (2023: £66,623). 

- The total cash funds carried forward on 31 March 2024 amounted to £113,369. 

LAMBETH MEDIATION SERVICE                                                                                                                                                                                                             Page 6 of 6 

Financial statement 



CHARITY COMMISSION
FOR ENGLAND AND WALES
Independent examiner's
report on the accounts
Section A
Independent Examiner's Report
Report to the trustsesl
members of
Charily Naffle
LAMBETH MEDIATION SERVICE
On accounts for the year
ended
31 It March 2024
Charfty no
(If any)
1120238
Set out on pag
Pages4-6
Ireffwnber lo IrKlude the pap nUrn￿r5 of addilional sheelsl
I report to the trustees on my examination of the accounts of the above
charity (Ihe Trust") for the year ended 3110312024
R•sponslbllltle3 and As the charity trustees of the Trust. you are responsible for the preparalion
basls of report of the accounts in accordance with the requirements of the Charities Act
2011 nhe Acr).
I report in respect of my examination of the Trust's accounts carried out
under section 145 of the 2011 Act and in carying out my examination, I
have followed the applicable Directions gNen by the Charity Commission
under section 145{5)(b) of the Act.
I have completed my examination. I confimi that no material matters have
come to my attention (other than that disclosed below ") in connection with
the examination which gives me cause to believe that in, any material
Independent
examiners ststsment
accounting records were not kept in accordance with section 130 of
the Act or
the accounts do not accord with the accounting records
I have no concerns and have come across no other matters in connection
with the examination to which attention should be drawn in order lo enable a
proper understanding of the accounts to be reached.
. Please delete the %ths in the brackets rf they do not ap￿.
Date:
Slgned:
07112r24
Nam•:
Oluyemi Nunayon (FMAAT)
Relevant professlonal
quallficatlon{$) or body
(If any):
AAT
Address:
9 Clive Avenue, Crayford. Dartford
Kent
Da13LD
IER
October 2018