BlackbJm W￿th Darwen carerservice Supporting you so you can help those you care for 01254 688440 0ffice@bwdcarers.org www.bwdcarers.org.uk in @Blackburncarers ## THE CARERS TEAM Alan Pickup Chair Trustees Resigned Dec 2023 Graham Brindley Sam Morris Treasurer Chief Executive Trustees: Nan Goodall (Interim Chair), James Hadleigh, Charlie Higham, Marc Kirker, (resigned September 2023) ## The Carers “A” Team Gillian Ingham Su Lloyd Kulsum Chishti Parveen Awan Yasmin Khalil Anna Frankland Emma Forrest Shabir Elahi Wendy Cooke Isma Sajid Denise Cottom Rashida Ahmed Kiran Sadiq Sana Sardar The Carers Service is privileged to have a fantastic Team of Volunteers who help us go that extra mile in supporting those caring for a friend or loved one. You can see from page 11 the amount of time they give freely and what it means to us financially in extra value We never like to see any of the team go, but many reasons prevail that prompt their leaving, be it other calls on their time in the case of Trustees, or to advance their careers in respect of staff. But I am sure that they will not be strangers as the service is embedded in their hearts. So we say farewell to: Trustees: Alan Pickup and Marc Kirker Staff: Parveen Awan, Sana Sardar and Denise Cottam, Denise was only with the Service for a short time before sadly passing away in April 2024. Denise was a Carers Adviser and had supported carers and the Carers Service long before she became one of the Team. Denise will always be remembered by staff Trustees and carers It has been a privilege to have been a Trustee of the Carers Service and was with regret that I resigned due to commitments to other organisations I am involved with, trying to improve the lives of those with Learning Disabilities and other Neurodivergent conditions. I am still a family carer registered with the service and volunteer as often as I can. ## **Chair of Trustees (** Resigned Dec 2023) _Alan Pickup_ **Page 2** **Carers Service Annual Report** ## Sam Morris Chief Executive Officer's Report I am so proud to lead the Carers Service, a well-established organisation with 19 years' (Almost 20 years!) experience improving lives across our diverse carer community in Blackburn with Darwen. Our team of staff, trustees and volunteers bring diverse skills and qualifications including interpreting, counselling and advice alongside lived experience as unpaid carers. _“Our Service is led by carer for carers and projects are co-produced.”_ We have faced new challenges with funding cycles coming to an end later this year, however we have invested time and energy and enthusiasm to increase our opportunities. In this year we have brought in additional Support with our Business Development Strategy. We have revisited our Vision, Mission and Values, looked at the needs of carers and explored our strategic goals and objectives. We are now working on the recommendations and have invested in external Trust & Foundations and Marketing & Communications support. We have already started to see the success of this work. As a team we will continue to pull out all stops to meet carers needs and support carers to navigate through the financial challenges and changing climate. We are looking forward to celebrating 20 years support to carers in the Borough ## Sam Morris **Chief Executive Officer** **Page 3** **Carers Service Annual Report** ## Graham Brindley Treasurer’s Report Although the results for this financial year were a small operating deficit this was significantly below the level that had been budgeted. This was a consequence of the management team being successful in a number of bids that arose throughout the year which gave rise to total income exceeding the previous year. As with a number of charities, whilst certain funding elements may be known to be in place for the year there are elements that arise during the year on an ad hoc basis and therefore there is always an element of uncertainty as to the precise funding available to the organisation. The Trustee strategy has been to continue to support the staff structure and activities of the charity by releasing funds from reserves where necessary and to cover timing differences to ensure the needs of service users are met. At the same time initiatives are being undertaken to help build both financial resilience and extend awareness, reach and service delivery within the family carer community. Internal controls remain in place to ensure that expenditure is rigorously controlled and monitored. During the next twelve months the two major funding streams of the charity will be subject to review. The outcome of these reviews will have major consequences to the charity. Our strategy has been, and will continue to be, to develop and deliver a range of service provisions to family carers that they consider essential and benefit from as evidence to funding reviews and applications to continue to support our activities. We hope to be able to report a positive outcome to these reviews in next year’s report both continue and expand its service delivery to the unpaid carers of the borough. Graham Brindley **Treasurer** **Page 4** **Carers Service Annual Report** ## The Carers Service exists to support & help those who provide unpaid care to a friend, relative or loved one ## **Carers definition** Carers can be relatives, neighbours or friends. Carers come from all age groups and can come from any ethnic, religious or racial background. A Carer is a person who looks after someone who due to illness, disability or frailty is unable to manage alone ## Carers Service Objectives - Carers will be respected as expert care partners and will have access to the integrated and personalised services they need to support them in their caring role - Carers will be able to have a life of their own alongside their caring role. - Carers will be supported to stay mentally and physically well and treated with dignity. - Carers will be supported so that they are not forced into financial hardship by their caring role - Carers who are children and young people will be supported to learn, develop, and thrive. ## Mission Statement At Blackburn with Darwen Carers Services, our mission is to identify, engage, empower, and support carers throughout their caring journey. We are dedicated to providing integrated and personalised services that meet the diverse needs of carers in our community. ## **Vision** Our vision is to create a community where carers are respected as expert care partners, equipped with the resources and support they need to thrive in their caring role. We envision a society that recognises and values the vital contributions of carers, ensuring their well-being and enabling them to lead fulfilling lives alongside their caregiving responsibilities. **Page 5** **Carers Service Annual Report** ## The Carers Service exists to support & help those who provide unpaid care to a friend, relative or loved one ## **Core Values** At Blackburn with Darwen Carers Service, our core values form the foundation of everything we do. They guide our actions, shape our culture, and drive our commitment to supporting carers throughout their caring journey. Our core values reflect our deep understanding of the unique challenges faced by carers and underscore our unwavering dedication to their well-being. These values serve as a compass, guiding us in creating a supportive, inclusive, and empowering environment where carers are respected, valued, and given the tools they need to thrive. Below are our core values and the principles that underpin our work in making a positive difference in the lives of carers: **1. Empowerment:** We believe in empowering carers by providing them with the knowledge, resources, and support necessary to make informed decisions and take control of their lives. **2. Respect:** We treat every carer with dignity, compassion, and respect, recognising the invaluable role they play in society and valuing their unique experiences and contributions. **3. Collaboration:** We foster collaboration and partnerships with local organisations, service providers, and stakeholders to ensure comprehensive support and improve the lives of carers. **4. Inclusivity:** We are committed to inclusivity, embracing diversity, and addressing the needs of carers from all backgrounds, including those who may be marginalised or hidden. **5. Well-being:** We prioritise the mental, physical, and emotional well-being of carers, offering services and programs that promote their health, resilience, and overall quality of life. **6. Advocacy:** We advocate for the rights, recognition, and support of carers at local, regional, and national levels, aiming to influence policies and raise awareness about carer issues. **7. Innovation:** We strive to continuously innovate and improve our services, incorporating technology and best practices to enhance the support and experiences of carers. **8. Personalisation:** We recognise that each carer's journey is unique, and we tailor our services to meet individual needs, providing personalised support that addresses their specific challenges and circumstances. **Page 6** **Carers Service Annual Report** **----- Start of picture text -----**
Supporting you so you can help
those you care for
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Carers Service Offer
Carers Star Advice and
Benefit checks
Assessment guidance
Respite Sitting Complimentary
Counselling
Service therapies
Hospital Discharge
Digital Support Befriending
Project
Training, Volunteering
Activities and Trips
Workshops & Events Accreditation
Power of Attorney Access to breaks Support groups
Young Adult Carers
Carers ID Card Life After Caring
Support
Household Support Activities and Work
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Grants shops
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## Achievements and Performance ## 1. Blackburn with Darwen Carers Strategy **Mark Warren , Strategic Director of Adults & Health says** _**“We are acutely aware of the extraordinary role unpaid carers play in our community, our strategy is firmly committed to not just acknowledging but actively supporting these unsung heroes. In partnership with local organisations, healthcare providers and community groups, we pledge to create a supportive environment where all young carers and adult carers feel seen, supported and valued”**_ The Carers Service were commissioned to work in partnership with CANW to facilitate this new Carers Strategy for the Borough – consulting with carers and partners. Available at: www.bwdcarers.org.uk ## Blackburn with Darwen Carers Strategy Priorities Ten core principles that underpin the strategy: - Early Identification - Tailored Support - Respect and Recognition - Clear Communication - Quality Service Delivery - Reducing Bureaucracy - Preventing Isolation - Supporting Employment and Education - Inclusive Approach - Continual Learning and Adaptation ## Blackburn with Darwen Carers Strategy Pledge - We will identify - We will involve - We will listen - We will understand - We will Assess - We will Act ## Carers Identified: - Challenges of Caring - Service Gaps and Accessibility - Financial and Employment Struggles - Future Concerns - Interpersonal Relationship Struggles - Positive Aspects of Caring and Support - Addressing the Needs of Young Carers **Page 8** **Carers Service Annual Report** ## Achievements and Performance ## 2. Household Support Funding The Carers Service continued to be a partner in distributing Household Support grants, vouchers and resources to carers. **“** _A Carer cares for her son with terminal cancer. The carer was completely overwhelmed and emotional, struggling to manage bills and finances_ _Through the Household Support funding the Carer received a personal budget and shopping vouchers._ _The Carer had a benefits appointment and accessed support on budgeting._ _The Carer was able to access respite opportunities and increase in resilience to focus on her son and continue in her caring role_ 3. New 3 year contract with Eric Wright to continue to support carers Mental Health and Well Being The funding will continue to fund: ## **A Mental Health and Well Being Carers Adviser** - Wellbeing opportunities to create coping mechanisms and strategies. - Enhance a ‘Drop in to Check in’ offer to carers - Resources to aid learning and development such as journals and selfhelp worksheets and Workshops - One to one Talking therapies/Counselling - Massage/ treatments and spa opportunities - Respite opportunities ## **In addition** - Identification and development of a team of volunteers who will undertake Assist training, Mental Health First Aid and Connect 5 training. To then deliver befriending sessions to carers - Mental Health and Well Being Carers Group **Page 9** **Carers Service Annual Report** ## Achievements and Performance 4. Support for Parents with Children and Adults with Autistic Spectrum Disorder After over two decades of dedicated service to individuals and families affected by autism, Action for ASD, a cherished charity based in Burnley, closed its doors. In June 2023, the trustees, facing operational and organisational challenges, made the difficult decision to cease operations. However, in a final act of community support, Action for ASD has left a lasting legacy by allocating its remaining reserves of £164,347.20 to four deserving charities in Lancashire. Alongside other beneficiaries, Blackburn with Darwen Carers Service was chosen for their commitment to supporting the autism community. Blackburn with Darwen Carers Service introduced a new ASD Carers Adviser role. "This role is designed to inform and support carers of individuals with ASD, providing peer support, respite opportunities, and essential guidance to reduce the impact of their caring responsibilities," ## **:** 5. Tesco chosen Charity **Vintage Ventures** Providing wellbeing activities for isolated older carers in Blackburn with Darwen, including day trips, crafts, cooking, connecting with others and talking therapies. Enabling older people to get active, reduce isolation, set new goals for the future. The project involved: - Taking groups of carers out on trips - Carers participated in wellbeing sessions - Carers enjoyed holistic therapies - Carers took part in cooking sessions - Carers worked together on future planning **Page 10** **Carers Service Annual Report** ## Achievements and Performance ## 6. Carers Week 2023 **. Recognising and Supporting Carers in the the Community** A fantastic week of activities including open days for our Respite and Dementia Cafes, Wills Day, Carers Coffee Meeting and an Information event. Trips, Bollywood event, spa day and Mens group. In total 139 people attended events this week. ## **Carers Week Information Event.** This was held as an information day. 23 partner organisations were invited to provide information on a wide range of topics from health, legal, education, employment, recreational. More than 87 people attended. ## 7. Carers Rights day 2023 This year we organised speakers to be on a panel where carers could ask questions and the panel could elaborate on. The panel included key speakers that are important in a carers journey this included benefits, finance, Social care, dementia nurse, Lasting Power of Attorney, and the Care Act. Carers were quite passionate about certain topics that were covered, and this was good to debate. 27 carers attended. **Page 11** **Carers Service Annual Report** ## Achievements and Performance ## 8. Volunteers Volunteers week was brilliant with several events to keep the volunteers busy. Like every year we invited the volunteers over the past 12 months to come along to a celebration at Kingsway. We had a buffet of food with lots of variety from different communities We had a presentation on events supported by volunteers over the last 12 months including some lovely images of everyone which was thoroughly enjoyed by all. We couldn’t forget entertainment by the lovely magician Jason Rea who amazed us through his tricks New Volunteers = 46 Existing Volunteers = 156 Volunteer hours = 4511 Equates to =£49621 ## 9. Health & Wellbeing **Page 12** **Carers Service Annual Report** ## Achievements and Performance ## 10. Hospital Discharge - residents and their carers will have had a positive experience when being discharged from hospital - residents and their carers will have received practical help after being discharged from hospital - residents and their carers will have received a carers assessment and be registered with the Carers Service for continued support. - residents and their carers will have increased their knowledge, and confidence around the cared for illness/ disability and know how to access further support ## 241 referrals made ## 11. Fundraising and Income Generation A big thank you to all those that donated to the Service and to our amazing volunteers who raised funds through various initiatives and events **Page 13** **Carers Service Annual Report** ## Achievements and Performance ## 12. Statistics **Page 14** **Carers Service Annual Report** ## **TOTAL NUMBER OF REFERRALS** ## 1696 ## **BENEFITS** ## 874 ## **ASSESSMENTS** ## _**£££££££££**_ _**DROP IN TO CHECK IN**_ _**REFERRALS BY GENDER MALE**_ 26% _**FEMALE**_ 73% 59 **----- Start of picture text -----**
Undisclosed 1%
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**ACTIVITY SESSIONS** **----- Start of picture text -----**
ACTIVITIES
CARERS ATTENDED
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NEW
VOLUNTEER
VOLUNTEERS HOURS
THIS YEAR THIS YEAR
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**COUNSELLING** 423 ## **Befrienders** **----- Start of picture text -----**
EQUATES TO
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## **REFERRALS BY GEOGRAPHY** **----- Start of picture text -----**
Carers living
out of area,
BLACKBURN but cared for
76% in area 3%
DARWEN,
EDGWORTH
& RURAL
21%
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## **YOUNG ADULT CARER (YAC) CASE STUDY** This case study is based on a YAC who is caring for mum and suffers with her own mental health. YAC ~ My Journey As a YAC at times, it has been quite difficult to take care of myself and appreciate myself as I tend to wonder more about negatives rather than seeing positives about me. Struggling with mental health I’d say makes this more challenging to feel happy but ever since I have joined the carers service, I have recognised clearly that I have a lot of positive traits in me that make me unique, I have begun seeing and doing things with a more positive attitude which has naturally made me happier. For instance, having counselling sessions with a lovely lady named Huzaifa, she has most definitely made an impact in my life, for 4 years I have been struggling to better myself and my mental health was deteriorating. I had no support in terms of having conversations with someone who could understand me, I was given false hope by a lot of people who said they understood but it wasn't quite the case, after having 10 successful counselling sessions with Huzaifa I can confirm from when I first began the counselling until the last week there has definitely been improvement and I have found my confidence again. In support of this, joining the Volunteer Academy recommended by Kiran to gain new skills and confidence for 6 weeks I have had the pleasure of meeting new people and joining in, feeling that my voice was heard in a group setting for once (as I struggled around group settings with my anxiety). I have gained plenty of knowledge about being a carer/volunteer which has indeed helped with building my confidence and being comfortable with others. In addition to this, again recommended by Kiran, who has been super supportive since I joined here, I took part in a carers day trip to Brockholes with other YAC's and YC's as **Page 16** **Carers Service Annual Report** YOUNG ADULT CARER CASE STUDY well as reuniting with Joanna who was my adviser during 2019 in school. It was an exciting experience, I learnt how to whittle wood logs, orienteering, not to forget making delicious s ‘mores with hot chocolate, by lighting a fire, how to survive in the woodlands and meeting other carers who had similar circumstances to me at home along with mental health problems. I have always struggled in group settings due to not fitting in and being quite reserved but this activity surely did put a smile on my face, I had not been happy for a long time beforehand but I can assure you that I had an amazing time, I genuinely enjoyed myself and felt comfortable with everybody! Although it was raining we had a splendid time and this has made me positive in being around a group of people. I now feel relaxed about returning to education this year to start afresh after 2 years of hardship. Lastly, the carers service centre overall has been joyful and welcoming every time I step into Kingsway, the atmosphere is always positive, the elderly and the staff are always friendly & helpful, I never feel stressed whilst I’m there. I was informed via the YAC's WhatsApp Group of a carers photo-shoot which I took part in which was delightful! I had photos taken with Kiran learning about the Volunteer Academy and other carers that come to Kingsway. I felt positive and stylish as I was told to pose in different ways, it was a very unforgettable experience. The reason I say this is because I had my photo placed on my school wall via photo shoot of new school uniform and changing the logos, motto, redecorating the school and I was chosen as a part of it but it made me very self-conscious. It did not help that I didn’t get along with most pupils in my i class, they’d use my photo on the corridor wall to poke fun however, I have matured now and learned to respect myself, I gladly decided to have my photos taken to be placed around the carers service this time as an ‘ a acknowledgement of me being a YAC whereas in school I did not get this appreciation, I was surrounded by a toxic environment this contrasts to the carers service a few years later which like I previously mentioned is always welcoming and friendly every time I walk in. To summarise, I am extremely grateful for all your support and all the staff who have been with me during this journey and ongoing, I seem to have once again found myself and become more positive. My mental health overall has become less of a problem in my life and I now feel more mature, well heard and happy I can now move forward and once again begin my academic career confidently with a positive outlook on life. All the credits are given to the Carers Service. ## From the bottom of my heart and my mothers, thank you so much! **Page 17** **Carers Service Annual Report** ## Supporting you so you can help those you care for PARENT CARER CASE STUDY A Carer and her husband came to the Carers Centre after receiving information at a school information day. The couple had been caring for their child with complex needs. Their son required 24/7 supervision at home. The couple struggle to leave the house with their son as he gets distressed when things are not familiar. They felt support was in place at school but was worried that he would be moving to college, this was causing the family distress The couple met with a Carers Adviser and said they are exhausted and at times very stressed. An action plan was put in place to offer them the support they needed. The Action Plan included: Carefree Breaks – Allowing the couple to have a weekend away when family are able to look after their son. Massage – The couple accessed massage treatments. Counselling – Both parents felt they would benefit from being able to have some time to talk about their own feelings and wellbeing. Spa Days – Carer said she would love to do this one evening as she would never have the opportunity normally due to financial constraints. Support Group – Carer joined the Carers Service sewing group. Mum loves sewing and feels this would really be enjoyable. The couple started to focus on themselves for the first time in a long time and felt the whole family would benefit from the support from the Carers Service **Page 18** **Carers Service Annual Report** Supporting you so you can help those you care for ## BENEFITS– CASE STUDY A parent carer accessed the Benefit Advice service following an assessment with a Carers Adviser. The lady was a single parent, caring for her 6-year-old daughter who is autistic. She was struggling financially and wanted to make sure she was receiving her full entitlement. We completed a full benefit check via the Quick Benefit Calculator and we were able to establish the carer was not receiving the child disability element within her Universal Credit (UC) which is an extra £456.89 per month. On a follow up call, I supported carer via her online Universal Credit account in requesting the payment to be backdated to the date of her daughters DLA award in 2022. Universal Credit honored this request and the outcome was £6000 in back dated pay and an extra £456.89 in her UC every month going forward. **Page 19** **Carers Service Annual Report** **----- Start of picture text -----**
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H registered as a carer, he initially rang through expressing that he was not coping well with his mental health and finding his role very difficult, it was getting harder to leave the person he cared for and he had little respite. I attended the assessment with the Carers Adviser, and was able to suggest activities for H to attend, the person he cared for had a mental disorder which meant she was very forgetful and anxious all the time, he felt he could not leave her for a second. I encouraged them both to attend the Coffee Morning, which they did, H said he felt so welcome and happy when he left, and his wife also enjoyed coming. I further suggested to H he consider our Respite service for his wife so that he could get a short break, he attended our launch, both stayed for the first session which they enjoyed. H has been leaving his wife for subsequent sessions which she enjoys and he gets some respite. H has now joined a gym where he goes whilst his wife is being looked after. **Blackburn with Darwen Carers Service Ltd** **Kingsway Greenhurst Place Blackburn, BB2 1NA** ## **Supporting you so you can help those you care for** **Charity Number: 1120110 Company No. 05881757** **There when you need us on Find us on 01254 688440 YouTube email:** ofce@bwdcarers.org.uk **www.bwdcarers.org.uk** & ~~a~~ GD **/BlackburnCarers** BLACKBURN WITH DARWEN CARERS SERVICE LTD ANNUAL REPORT AND UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Company Registration No. 058817S7 (England and Wales) Charlty registration number 1120110 (England and Wales> BLACKBURN WITH DARWEN CARERS SERVICE LTD LEGAL AND ADMINISTRATIVE INFORMATION Trustees Mrs H N Goodall Mr G M Brindley MrJ J Hadleigh Mr C J Higham Secrotary Ms S J Morris Charfty number 1120110 Company numbèr 05881757 Registerod offtce Blackburn with Darwen Carers Services Kingsway Greenhurst Place Blackbum Lancashire BB2 1NA Independent examiner Champion TLL Lirnited 7-9 Station Road Hesketh Bank Preston Lancashire PR4 6SN BLACKBURN WITH DARWEN CARERS SERVICE LTD CONTENTS Page Trusteés, report Independent examiners report Statement of financlal actlwtles Balance sheet Notes to the financial statem8nts 7-17 BLACKBURN WITH DARWEN CARERS SERVICE LTD TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) FOR THE YEAR ENDED 31 MARCH 2024 The trustees present their annual report and financial statements for the year ended 31 March 2024. The financial statements have been prepared in accordance with the accounting policie5 set oul in note 1 tr) the financial statements and comply with the charity's goveming document, the Cornpanies Act 2006 and "Accounting and Reporting by Charities". Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Stsndard applicable in the UK and Republic of Ireland IFRS 102)" (effective 1 January 20191. Objectives and activities In Setting objectives and planning for activities, Ihe Trustees have given due consideration to general guidance published by the charity commission relating to public benefft. The objective of the charitable company is to relieve the need of persons who are ill. disabled or who are elderly and have a charitsble need. prirnarily but not exclusively resident or working in Blackburn with Darwen and Ihe surrounding area, by the provision of advice, infomiation and support to those persons, their relatives or carers with the object of improving the condilions of life of the said beneficiaries. Mission Statement Al Blackbum wSth Darwen Carers SeTvi¢es, our mission is to identify, engage, empower, and support carers throughout their caring journey. We are dedicated to providing integrated and personalised se￿iceS that meet the dlverse needs of carers in our community- Vlsion Our vision is to cre8te a community where carers are respected as expert care partners, equipped with the resources and support they need to thrive in their caring role. We envision a 50ciety that recognises and values the vital contributions of carers, ensuring their well-being and enabling them to lead fulfilling lives alongside their caregiving responsibilities. Core Values At Blackbum with Darwen Carers Service, our core values form the foundation of everything we do. They guide our actions. shape our culture, and drive our commitment to supporting carers throughout their caring joumey. Our core values reflect our deep understanding of the unique challenges faced by carers and underscore our unwavering dedication to their well-being. These values serve as a compass, guiding us in creating a supportive, inclusive. and empowering environment where carers are respected. valued, and given the too15 they need to Ihrive. Below are our core values and the principles that underpin our work in making a posltive difference in the lives of carers- Empowerment= We believe in empowering carers by providing them with the knowledge, resources. and support necessary to make infomed decisions and take control oftheir lives. 2. Respecl.. We treat every carer with dignty. compassion, and respect. recognizing the invaluable role they play in Society and valuing their unique experiences and contributions. 3. Collaboration.. We foster collaboration and partnerships with local organisations, service providers. and stakeholders to ensure comprehensive support and improve the lives of carers. 4. Inclusivity.. We are committed to inclusivity. etnbracing diversity, and addressing the needs of carer5 from all backgrounds. including those who may be marginalised or hidden. 5. Well-being.. We prioritise the mental. physical. and emotional well-being of carers, offering services and programs that promote their health, resilience, and overall quality of life. 6. Advocacy.. We advocate for. the rights. recognition. and support of carers at local, regional, and national levels, aiming to influence policies and raise awareness about carer issues. 7. Innovation.. We strive to continuously innovate and improve our services, incorporating technology and best practices to enhance the support and experiences of rArers. Personalisation.. We recagnise that each carels joumey is unique, and we tailor our services to meet individual needs. providing personalised support that addresses their specific challenges and circumstances. The trustees have paid due regard to guidance issued by the Charity Commission in deciding what activities the charity should undertake. BLACKBURN WITH DARWEN CARERS SERVICE LTD TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Flnan¢ial review The Charity maintains a Contingency Reserv8 which represents an amount the Trustees consider would be necessary for the Charity to discharge its obligations in Ihe event that the Charity was to be wound up. This is held at a level that would allow the charity to discharge it's obligations. such as redundancies and other obligations, should the charity be wound up. The charity currently has free reserves of £140,580 which would meet those obligations. This reserve is regularly reviewed to take account of most recent information and circumstances. The unrestricted reserves are available for the Trustees when considerations are made for the maintenance or development of the charilable activities. The principal funders ofthe charitable company are Blackbum with DaNen Borough Council. Plans forfuture perlods The charity plan to continue the activities referred to above and described in more detail in the Annual Rewew attached. stru¢ture, governance and management The charity is controlled by its governing document. a deed of trust, and constitutes a limited company, limited by guarantee. as defined by the Companies Act 2006. The trustees, who are also the directors forthe purpose of company law. and who served during the year and up to the date of signature of the financi815t8tements weTe-. Mrs H N Goodall Mr M Kirker Mr G M Brindley Mr J J Hadleigh MrAW Pickup Miss R Mayat Mr C J Hlgham (Resigned 22 August 2023) (Resigned 5 December 2023) (Resigned 12 May 20231 The management of the charitable company is the responsibility of the Trustees who are eleoted and c(Fopted under the temis of the Mémorandum and Articlés of Association dated 19 July 2DO6. POLICIES ADOPTED FOR THE INDUCTION AND TRAINING OF TRUSTEES Policies are in place to induct and train new Trustees and comply with the Memorandurn and Articles of Assoclation. All Trustees.. Have a fijll induction Take part in Govemance Training Are allocated a subcommittee role Are given a Carers Service Trustee Handbook Are given A hard copy of Good Govemancè handbook {NCVO) Complete a Trustee Appraisal The trustees, report was approved by the Board of Trustees. Mr M Brindley Trustee Date: BLACKBURN WITH DARWEN CARERS SERVICE LTD INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF BLACKBURN WITH DARWEN CARERS SERVICE LTD I report to the trustees on my examination of Ihe financial statements af Blackburn with Damen Carers Service Ltd {the charity) for the year ended 31 March 2024. Responsibilities and basis of report As the trustees of the charity land also its directors for the purposes of company lawl you are responsible for the p￿paratIOn of the financial statements in accordance with the requirements af the Companie5 Act 2006 {the 2006 Act). Having satisfied myself that the financial statements of the charity are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the charity's financial statement5 carried out under section 145 of the Charities Act 2011 (the 2011 Act). In carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 14515){b) of the 2011 Act. Independent examiner's statement Since the charity's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that l am qualified lo undertake the examination because l am a member of ACCA, which is one of the listed bodies. I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving rne cause to believe that in any material respect: accounting records were not kept in respect of the charity as required by section 386 of the 2006 Act- or the financial statements do not accord with those records; or the financial statements do not compty with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a twe and fair view which is not a matter considered as part of an independent examination., or the financial statements have not been prepared in accordance with the methods and principles of the statement of Recommended Practice for a￿OUntIng and reporting by charities applicable to charities preparing ttteir accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021. I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the financial statements to be reached. Champlon TLL Llmlted P Bell ACCA 7-9 ststion Road Hesketh Bank Preston Lancashire PR4 6SN Dated.. BLACKBURN WITH DARWEN CARERS SERVICE LTD STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITUREACCOUNT FOR THE YEAR ENDED 31 MARCH 2024 Current financial year Unrestricted Unrestricted funds funds general designated 2024 2024 Restrlctod funds Total Total 2024 2024 2023 Notes Income from: Donations and legacies Charitsble activities Other trading acts'vities 15,002 224.899 105 64,273 13,207 130,070 100 209,345 238,206 105 163,982 228.778 546 Total income 240,006 77,480 130,170 447,656 393,306 Expenditure on: Raislng funds Charitable activities 71 426.775 242,996 81,102 127,648 451,746 Total expenditure 242,996 81,102 127,648 451,748 426,846 Net galnsl(losses) on investments 12 3,124 3,124 Net incomel{expenditure) and movement In funds 134 (3,622) 2,522 (966> (33,540) Reconciliation of funds: Fund balances at 1 April 2023 140,446 61,657 1,654 203,757 237,297 Fund balancas at 31 March 2024 140,580 58,035 4,176 202,791 203,757 The statement of financial activities inGlude$ all gains and losses recognised in the year. All income and expenditure derive from continuing activities. BLACKBURN WITH DARWEN CARERS SERVICE LTD STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED) INCLUDING INCOME AND EXPENDITUREACCOUNT FOR THE YEAR ENDED 31 MARCH 2024 Prlor financial year Unrestrlcted Unrestricted funds funds general designated 2023 2023 Restricted funds Total 2023 2023 Notes Income from: Donations and legacies Charitable activities other trading activities 12,043 205,395 546 53,273 23,383 98,666 163,982 228,778 Total income 217,984 76,656 98,666 393,306 Expenditure on: Raising funds Charltable activities 71 256,568 71 426,775 69,043 101,164 Total expenditure 256,639 69,043 101,164 426,846 Net In¢omel(expendltura) and movement in funds (38.655) 7,613 12,498) (33,540) Reconcillatlon of funds: Fund balances at 1 April 2022 179,101 54,043 4,153 237,297 Fund balances at 31 March 2023 140,446 61,656 1,655 203,757 BLACKBURN WITH DARWEN CARERS SERVICE LTD BALANCE SHEET ASAT31 MARCH 2024 2024 2023 Notes Fixed assets Tangible assets 14 1,908 4,000 Current assets Debtors Inveslments Cash at bank and in hand 16 4,618 53,124 191,983 30,165 50,000 141,492 249,725 221,657 Credltors: amounts falllng due wlthln one year 17 {48,842) 121,9001 Net current assets 200,883 199.7S7 Total assets less current liabilities 202,791 203.757 Net assets excludlng panslon Ilablllty 202,791 203.757 The funds of the charity Restricted income funds Unrestricted fijnds - general Unrestricted funds - designated 18 4,176 140,580 58,035 1,655 140,446 61.656 19 202,791 203.757 The company is entitled to the exemption from the audit requirement contained in section 477 of the Companies Act 2006, forthe year ended 31 March 2024. The directors acknowledge their responsibilities for comptying wth the requirements of the Companies Act 2006 with respect to accounting records and the preparation of financial statements. The members have not required the company to obtain an audit of its financial statement5 for the year In quesllon in accordance with section 478. These financial statements have been prepared in accordance with the provision5 applicable to companies subject to the small companie5 regime. The financial statements were approved by the trustees on ............-... M Brindle Trustee Company registration number 05881757 (England and Wales) BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Accounting policies Charity informatlon Blackburn with Darwen Carers Service Ltd is a private company limited by guarantee incorporated in England and Wales. The registered office is Blackburn with Da￿en Carers Services, Kingsway, Greenhurst Place. Blackbum, Lancashire, BB2 1 NA. 1.1 Accountlng convention The financial statements have been prepared in accordance with the charity's governing document, the Companies Act 2006, FRS 102 "The Financial Reporting Slandard applicable in the UK and Republic of Ireland" I'FRS 102") and the Charilies SORP 'Accounting and Reporting by Charities.. Slatemenl of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 1021 (effective 1 January 2019). The charity is a Public Benefit Entlty as defined by FRS 102. The charity has taken advantage of the provisions in the SORP for charities not to prepare a Statement of Cash Flows. 1.2 Going concern At the time of approving the financial statements, Ihe trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus the trustees continue to adopt the going concern basis of a￿OUntIng in preparing the financial ststements. 1.3 Charitsble funds Unrestricted funds are availabl8 for use at the discretion of the trustees in furtherance of their charitsble objectives. Designated fijnds are free reserves that have been designated by the trustees for speciflc purposes. These are fvrther disclosed in the notes to the accounts. Restricied funds are subject to specific conditions by donors or grantors as to how they may be used. The purposes and uses of the restricted funds are set out In the notes to the financial stat8m6nts. Endowment funds are subjéct to specific conditions by donors that the capital must be maintainèd by the charity. 1.4 Income Income Is recognised when the charity is legally entitled to it after any performance Gonditions have been met, the amounts can be measured reliably, and it is probable that income will be received. Cash donations are recognised on receipt. Other donations are recognised once the charity has been notified of the donation, unless perforrnance conditions require deferral of the amount. Income tax recoverable in relation to donations received under Gfft Aid or deeds of covenant is recognised at the lime of the donation. Legacies are recognised on receipt or otherwise rf the tharity has been notified of an Impending distribution, the amount is known, and receipt is expected. If the amount is not known, the legacy is treated as contingent asset. BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 A¢¢ounting policies {Contlnued) 1.5 Expenditure Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement, and the amount of the obligation can be measured reliably. Expenditure is classified by activity- The costs of each activity are made up of the total of direct costs and shared costs, including support cost5 involved in undertaking each activity. Direct costs attributable lo a single activity are allocated directly to that activity. Shared costs which contribute lo more than one activity and support costs which are not attribulable to a single activity are apportioned between those activities on a basis con51Stent with the use of resources. Central staff costs are allocated Dn the basis of time spent, and depreciation charges are allocated on Ihe portion of the a55et'S Use. 1.6 Tangible fixed assets Tangible fixed assets are initially measured at cost and subsequentty measured at Cost or valuation. net of depreciation and any impairmenl losses. Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases: Computers 25¥9 on cost The gain or loss arising on the disposal of an asset is detemiined as the difference bet￿een the sale prO￿ed$ and the carrying value of the asset, and is recognised in the statement of financial activities. 1.7 Impaimient of flxed assets At éach reporting end date, the charity reviews the carying amounts of its tangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of t*e asset is estimated in order to determine the extent of the impairment 105s (If any). 1.8 Cash and ¢ash equlvalents Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities. Derecognition of financial liabilities Financial liabilities are derecognised when the charity's contractual obligation5 expire or are discharged or cancelled. BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Don•tsonG and 18ga¢l8ffs VnMstrlct•d Unrn8trSct•d Re•trlcwd funth fund Jnd* gen•ral de¥l9nat•d 2024 2024 Totsl V￿r￿lI￿clOd Unrggtrfct•d R•*trictsd fund funds Trd• g•n8ral d•¥lgn•t•d 2023 2023 Totsl 2Q24 2024 2023 2023 Don*"on$ gffts Gran16 15.002 15,002 194,343 11.723 11,723 152,259 84,2n 130.070 53.273 98,688 15.Th)2 84.2n 130.070 209.345 12.043 53.273 98,S68 163,982 Mtélvable forcor• ac￿¥111 8,$03 HtyJ8ehdd Support Fundlig Blg Low Fund Erfc ￿4f9htTru￿ Hw¢81 Ci¥chpJ4• Pr•J*# 88nefitsAdw80r Qu¢•n'$ Jublae The Rank F¢NJndifjon 20,0 20,OQ) 74,918 22.DLXI 22,(M)O n.112 74.918 25,?66 73,112 25.554 18.773 2S,5C•J 18,773 25,500 18.773 11500 18,773 12.gjo 320 320 21.283 21,283 84,273 130,070 194.343 320 53,273 98.6B8 152,2S9 BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS ICONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 corna from charitable acuvltl Vnrnstricted Unro&trfcted R•EtActod funds lund$ nds g&n•ral desiynabj 2024 2024 Totsl Unrnstrfcted Unr•strfcted R￿t￿Cted fund8 funds fund• yenernl d2&ignatEd 2023 2023 Totsi 2Q24 2D24 ZD23 2023 StNiw Fmideé under¢￿traCt Charilat48 income Othwincome 200,693 4,163 17,043 13.117 216,810 4,163 17,233 193,890 3.232 8.273 22.993 216,883 8.663 224,899 13207 238.206 205.395 23,383 228.77B 10- BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Incomo from othér tradlng actlvlllès Unrestricted Unrestricted funds funds 2024 2023 Fundraising events 105 546 Expenditure an raising funds Unrestrlcted Unrestrlcted funds fund$ 2024 2023 Fundralslng and publlclty Other fundraising costs 71 11 BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Expenditure on charftable activities Charltable activities 2024 Charitable actlvltles 2023 Dlrect costs Staff costs Depreciation and impaimient Rent Insurance Telephone Postage and ststionery Sundries Repairs and equipment hire Computer support Counselling fees Volunteer expenses Human resources and personnel Training and courses Activities and events Service. marketing Staff expenses Subscriptions and publications 294,965 2,092 21,197 2.529 5,008 4,389 2.776 1,630 3,211 6,083 6,345 2,534 1,298 15,887 2,270 10,266 3,952 309,520 3,215 21,200 2,199 4,293 3,359 4,478 3,131 5.978 8,110 3,160 2,289 2,557 9.863 6,255 835 2,666 386,432 393,108 Grant fjjnding of activities (see note 7) 36,358 16,539 Share of support and governance costs (soa nots 81 Governance 28,956 17,128 451,746 426,775 Analysis by fund Unrestricted funds- general Unrestricted funds- designated Restrlcted funds 242.996 81,102 127,648 256.568 69,043 101,164 451,746 426,775 Grants payable Charitable actlvlllos 2024 Charitable activities 2023 Grants to individuals 36,358 16,539 12- BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Support costs Support Governance costs costs 2D24 2023 Independent examination fees Legal and professional fees 2.173 26,783 2,173 26,783 2,173 14.955 28,956 28,956 17.128 Analysed between Charitable activilies 28,956 28,956 17,128 Net movement In funds 2024 2023 The net movement in funds is stated after chargingl{crediting)'. Fees payable for the independenl examination of the charity's financial ststements Depreciation of owned tangible fixed assets 2,173 2.092 2,173 3,215 10 Trustses None of the trustees (or any persons connected with them) received any remuneration or benefits from the charity during the year. 11 Employees The average monthly number of employees during the yearwas.. 2024 Number 2023 Number Employment costs 2024 2023 Wages and salaries Social security costs other pension casts 288.481 16,123 12,361 279.913 16,741 12,866 294,965 309.520 There were no employees whose annual remuneration was more than £60,000. 13 BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 11 Employees (Continued) Remuneratlon of key management personnel The remuneralion of key management personnel was as follows.. 12 Gains and losses on Investments Unrestrlcted Unrestricted funds funds 2024 2023 Gainslllossesl arising on.. Revaluatlon of investments 3,124 13 Taxation The charity is exempt from taxation on Its activltles because all its incoffle is applied for charitable purposes. 14 Tanglble flxad assets Computgrs Cost At 1 April 2023 59.803 At 31 March 2024 59,803 Depreclatlon and Impairment At 1 April 2023 Depreciation charged In the year 55,803 2,092 At 31 March 2024 57.895 Carrylng amount At 31 March 2024 1,908 At 31 March 2023 4,000 15 Flnancial instruments 2024 2023 Carrylng amount of financial assets High interest deposits 53.124 50.000 14- BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 16 Debtors 2024 2023 Amounts falllng due wlthln one year: Trade debtors Other debtors Prepayments and accrued income 637 2,377 1,604 422 18.773 10,970 4,618 30,165 17 Credltors: amounts falling due wSthln one year 2024 2023 Trade creditors Other creditors Accruals and deferred income 45.994 570 2,278 12,740 9,106 48,842 21.900 18 Restrlcted funds The restricted funds of the charity comprise the unexpended balances of donations and grants held on trust subject to specific condltlons by donors as to how they may be used. At 1 April 2023 Incomlng resourc&s Resources At 31 March expended 2024 Restricted fvnd 1,654 130,170 1127,648> 4,176 Previous year: At 1 Aprll 2022 Incoming resourcès Resources At 31 March expended 2023 4,153 98,666 1101,164) 1,655 15 BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 19 Unrestrlctad funds - designated These are unrestricted funds which are material to the charity's activities. At 1 Aprfl 2023 Incomlng Resources At 31 March resources expended 2024 Designated fijnd 61,657 77,480 (81,102) 58,035 Previous year: At 1 April 2022 Incoming resources Resources At 31 March expended 2023 Designated fvnd 54,043 76,656 169,043) 61.656 20 Unrestricted funds The unrestricted funds ofthe charity comprise the unexpended balances of donations and grants which are not subject to specific conditions by donors and grantors as to how they may be used. These include designated fvnds which have been set aside out of unrestricted fvnds by the trustees for specific purposes. At 1 Aprfl 2023 Incomlng resources Resourcas expended Galns and At 31 March losses 2024 General funds 140,446 240,006 (242.9961 3,124 140,580 Prevlous year: At 1 April 2022 Incoming resources Resources expended Gains and At 31 March losses 2023 Gener81 fvnds 179,101 217,984 (256.6391 140.446 21 Analysls of net assets between funds Unrestricted Unrestricted funds funds general deslgnated 2024 2024 Restricted funds Total 2024 2024 At 31 March 2024: Tangible assets Current assetsllliabilities) 1,908 138,672 1,908 200,883 58,035 4,176 140,580 58,035 4,176 202,791 16- BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 21 Analysls of net assets betwe6n funds (Contlnued} Unrestrfcted Unrestricted funds funds general designated 2023 2023 Restricted funds Total 2023 2023 At 31 March 2023: Tangible assets Current assetsllliabilitiesl 4.000 136,446 4,000 199,757 61,656 1,655 140,446 61,656 1,655 203,757 22 Ralated party transactions There were no disclosable related party transactions during the year {2023 - none). 23 Funds Restricted funds relate to voluntsry donations and grants which are for specific purposes but not fully spent at the year end, and 8re as follows: Lottery £3,891, Eric Wright Trust £574 and Awards forAII (£289). The designated funds relate to monies unspent at the year end received from contracted incomelservice level agreements which aré not classed as restricted voluntary income but can still only be spent on specific projects, and a provision for contlnuity costs totaling £58,035. There are also general free funds of £140.580. 17-