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2023-03-31-accounts

Black￿rn with Darwen carerservice Supporting you so you can help those you care for 01254 688440 0ffice@bwdcarers.org www.bwdcarers.org.uk in @Blackburncarers

THE CARERS TEAM

Alan Pickup Graham Brindley Sam Morris Chair Trustees Treasurer Chief Executive

Trustees: Nan Goodall, James Hadleigh, Marc Kirker, Charlie Higham

The Carers “A” Team

Gillian Ingham Susan Lloyd Kulsum Chishti, Yasmin Khalil Anna Frankland Emma Forrest Wendy Cooke Isma Sajid Parveen Awan Rashida Ahmed Kiran Sadiq

The Carers Service is privileged to have a fantastic Team of 37 Volunteers who help us go that extra mile in supporting those caring for a friend or loved one. You can see from page 11 the amount of time they give freely and what it means to us financially in extra value

We never like to see any of the team go, but many reasons prevail that prompt their leaving, be it other calls on their time in the case of Trustees, or to advance their careers in respect of staff. But I am sure that they will not be strangers as the service is embedded in their hearts.

So we say farewell to: Trustee: Rizwana Mayat, Staff: Clare Hobley, Vicky Bentley, Georgina Russell, Sonia Stevens,

It just remains to thank all those Carers who give so much to those they care for, with out you the Heath & Care system would collapse. I am proud to be a carer, as many of our staff and Trustees are also. It is a privilege to lead such a great team

Never forget the Team are always there when you needs us,

Chair of Trustees Alan Pickup

Sam Morris Chief Executive Officer's Report

2022 has been incredibly busy. We have lost staff and gained staff!

We said goodbye to Clare Hobley – Head of Services and Vicky Bentley – Carers Adviser. Both Clare and Vicky have taken up permanent roles with Public Health and Adult Social Care. Sonia Stevens – Carers Adviser retired from her role to enjoy time with her family.

We welcomed Emma Forrest – Benefits Adviser to the Team.

The changeover of staff is an example of the cost-of-Living challenges. Permanent roles offer confidence and security in these times as the cost-of-living increases.

The Carers Service has hit the ground running in supporting carers to manage their finances through the offer of benefits support, access to the Boroughs Household Support Fund and being able to offer food vouchers, food essentials and practical items to enable carers to keep well, keep warm and managed their health and wellbeing.

We have seen an increase in referrals this year. Carers are starting to recognise themselves as carers and are reaching out for support earlier.

The team have worked hard in meeting the new needs and challenges carers are facing.

The team are able to step into each others roles and support where it is needed most.

The Trustee Board are forward planning. A new Development Plan has started to take shape looking at the next 3 years Carers Service Journey.

Exciting opportunities ahead.

A big thank you to all staff, Trustees and Volunteers for stepping up to this year’s challenges and coming out at the other side.

Sam Morris

Chief Executive Officer

Graham Brindley Treasurer’s Report

A copy of the Audited Accounts for April 2022 to March 2023 are shown as Appendix A

Total income for the charity in the reported financial year was £393,306 along with associated expenditure of £426,848 resulting in a reported deficit of £33,542.

This was within the approved budget deficit for the year as the Trustees sought to retain service levels and were prepared to fund this through reserves whilst work was undertaken on strategy and options for financial resilience.

Total income has increased from the £362,045 of the previous year as the management team were successful in attaining grants receivable for core activities. These are detailed in note 2 to the accounts.

Note 6 details expenditure analysis which indicates that whilst day to day running expenses remained largely similar to last year there were increases in employment costs ( £32,823) in order to deliver the services associated with successful grant applications, marketing expenditure as the charity sought to increase awareness amongst carers in the borough and professional charges which relate to strategy and income resilience development.

During the earlier part of the year, with interest rates low, the charity invested £50,000 of cash reserves with Hedley & Co. wealth management in a weighted low/medium risk investment portfolio. This is shown in note 13 to the accounts. Interest rates have subsequently begun to increase as a consequence of which an element of cash reserves are invested in a six month maturity interest bearing deposit account.

Whilst mindful of control over current expenditure the Trustees and management team are constantly reviewing the future funding profile of the charity. A balance needs to be struck between stewardship of cash resources and evaluation of risk in terms of possible major changes to future income streams.

The Trustees and management remain confident that work currently being undertaken will allow the charity to develop sufficient resources to both continue and expand its service delivery to the unpaid carers of the borough.

Graham Brindley Chief Executive Officer

The Carers Service exists to support & help those who provide unpaid care to a friend, relative or loved one

Carers definition

Carers can be relatives, neighbours or friends. Carers come from all age groups and can come from any ethnic, religious or racial background. A Carer is a person who looks after someone who due to illness, disability or frailty is unable to manage alone

Carers Service Objectives

Mission Statement

At Blackburn with Darwin Carers Services, our mission is to identify, engage, empower, and support carers throughout their caring journey. We are dedicated to providing integrated and personalised services that meet the diverse needs of carers in our community.

Vision

Our vision is to create a community where carers are respected as expert care partners, equipped with the resources and support they need to thrive in their caring role. We envision a society that recognises and values the vital contributions of carers, ensuring their well-being and enabling them to lead fulfilling lives alongside their caregiving responsibilities.

Core Values

At Blackburn with Darwen Carers Service, our core values form the foundation of everything we do. They guide our actions, shape our culture, and drive our commitment to supporting carers throughout their caring journey. Our core values reflect our deep understanding of the unique challenges faced by carers and underscore our unwavering dedication to their well-being. These values serve as a compass, guiding us in creating a supportive, inclusive, and empowering environment where carers are respected, valued, and given the tools they need to thrive. Below are our core values and the principles that underpin our work in making a positive difference in the lives of carers:

  1. Empowerment: We believe in empowering carers by providing them with the knowledge, resources, and support necessary to make informed decisions and take control of their lives.

  2. Respect: We treat every carer with dignity, compassion, and respect, recognising the invaluable role they play in society and valuing their unique experiences and contributions.

  3. Collaboration: We foster collaboration and partnerships with local organisations, service providers, and stakeholders to ensure comprehensive support and improve the lives of carers.

  4. Inclusivity: We are committed to inclusivity, embracing diversity, and addressing the needs of carers from all backgrounds, including those who may be marginalised or hidden.

  5. Well-being: We prioritise the mental, physical, and emotional well-being of carers, offering services and programs that promote their health, resilience, and overall quality of life.

  6. Advocacy: We advocate for the rights, recognition, and support of carers at local, regional, and national levels, aiming to influence policies and raise awareness about carer issues.

  7. Innovation: We strive to continuously innovate and improve our services, incorporating technology and best practices to enhance the support and experiences of carers.

  8. Personalisation: We recognise that each carer's journey is unique, and we tailor our services to meet individual needs, providing personalised support that addresses their specific challenges and circumstances.

Supporting you so you can help those you care for

Carers Service Offer

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Carers Star Advice and
Benefit checks
Assessment guidance
Carers Star Complimentary
Counselling
Assessment therapies
Respite Sitting Hospital Discharge
Befriending
Service Project
Volunteering
Digital Support Activities and Trips
Accreditation
Training,
Access to breaks Support groups
Workshops & Events
Power of Attorney Carers ID Card Life After Caring
Young Adult Carers Household Support Activities and Work
Support Grants shops
Young Adult Carers Activities and Work
Volunteering
Support shops
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Achievements and Performance

Triage Service

Purpose:

Funding was secured from Eric Wright Foundation for a 9-month project.

The Triage Worker responsibilities are to ensure carers are signposted to the right support within a 3-day target period.

Respite

The Respite Service is open to anyone who cares for a loved one with a physical, mental or learning disability, dementia or a life limiting illness. For up to 2hrs a week their loved one will be able to take part in an individual or group activities with a trained volunteer or member of staff

The Respite Service was launched on Monday 5th December 2022

“This has made a huge difference to my life, and Joan always comes home so happy”

Carers Week June 2022 - Making Caring Visible, Valued and Supported

The week was a huge celebration for carers, celebrations, treats, prizes, awareness raising, self care activities and as always ending with a carers trip, this year to Liverpool.

“The community spirit this week has been a great moral booster, so good to see everyone enjoying themselves and working together”

69 carers and professionals joined us to celebrate carers during Carers Week.

The event started with a Little Yoga followed by Carers Stories

There was a mixture of Male Carers and Young Adult carers sharing their journeys.

The event ended with Afternoon Tea served by Carers Service Volunteers

Achievements and Performance

Volunteers

Community Volunteer Awards Nov 2022

Another year another win!

Once again, we pulled off 3 awards, an amazing achievement.

Huge congratulations to our winners!

Carers Rights Day Nov 2022

This was held as an information day. 19 partners were invited to provide information on a wide range of topics from health, legal, education, employment, recreational. 87 people were recorded as in attendance, the event was busy and feedback was excellent. The guest speakers covered topics such as welfare benefits and the household support available. The Mayor joined us and supported the service, giving an inspirational speech at the event.

Walk A Mile in a Carers Shoes

The carers had a fabulous time, and the weather was kind, 30 carers attended supported by family and friends bringing the total number taking part to over 50, a good number of people taking part, the spirit was so good with everyone chatting and helping each other, each year this event has grown and everyone is looking forward to next years event,

You can find details of our Monthly Activities by joining our mailing list or - read our online Magazine https://heyzine.com/fip book/c0355e582f.html

Achievements and Performance

Jubilee Party in the Park

Couldn’t let the jubilee go without a celebration, we held a street party in the park which was attended by 43 carers, one of our carers dressed up as the Queen, we had a royal quiz, raffles, sandwiches and cakes, and a hat competition. The event was enjoyed and feedback excellent.

Information Day

A range of organisations were invited. The Hari bus to provide valuable information to carers, amongst them were Care Network, Alzheimer’s Society the Wellbeing Service. We also held a workshop on how to save energy and reduce bills.

More than 40 people attended the event and the Hari bus was a huge success who also provide health checks. Carers found the event was very useful.

“Good event, with so much information, I especially wanted to see someone from the Alzheimer’s Society, but I also got so much more information about everything else to support me.”

Health and Wellbeing

A range of walks in Blackburn and Darwen, pamper sessions, nature activities, community gardening, holistic therapy, coffee mornings, crafts, sewing. We delivered some activities that are regular but also delivered different types of crafts, e.g. Diamond art, Jewellery Making. Coffee morning are now becoming very popular, especially as a lot of people can’t afford to go into coffee shops, coffee morning has seen a rise in people attending. The walks and gardening have seen a 50 % rise in enquiries and people wanting to attend the sessions

Household Support Fund

The carers Service are commissioned by BwD Council to provide a variety of support for carers.

Support includes:

Achievements and Performance

Hospital Discharge

The carers service are commissioned to support carers and their cared for with a successful discharge from hospital.

A designated worker has been working with the Hospital discharge team to identify carers and liaise with the team on what is needed for the person to go home.

This project has been very successful and have supported carers home The following support has been put in place:

Watch some of the stories from our Carers on our YouTube Channel Carers Week 2022 - https://youtu.be/foPdkU6to54 Yasmin’s Story - https://youtu.be/F9QYPpXOPpc

Alicia sharing her journey as a carer for her mum - https://youtu.be/YqAp4aPrIww Terry sharing her journey as a carer for her parents - https://youtu.be/tWxSQIlg1Jk Young Adult Carers at Atherton Centre - https://youtu.be/qUt2GnlGNe0 Beginners Yoga - https://youtu.be/4HMYhu6ANss Carers rights day - https://youtu.be/JPlgY9pLHoY

Fundraising, Income and Generation Donations £2337.17 Carers Dream Draw £472 .00 Fundraising £73.76 Gift Aid £116.50 Lasting Power of Attorneys £4,780 Total £7779.43

A big thank you to all those that donated to the Service and to our amazing Volunteers who raised funds through various initiatives and events

TOTAL NUMBER OF REFERRALS

1268

BENEFITS

679

MASSAGE TREATMENT

REFERRALS BY GENDER

MALE 33.5% FEMALE 66.5%

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ACTIVITIES
CARERS ATTENDED
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£££££££££ Signposts and referrals to other organisations 33.5%

COUNSELLING

150 CARERS

GROUPS Befrienders CARERS ATTENDED

NEW VOLUNTEERS THIS YEAR

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VOLUNTEER
HOURS
THIS YEAR
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EQUATES TO
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REFERRALS BY GEOGRAPHY

CARERS REASON FOR CARING

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48%
BLACKBURN
Physical disability
78% 11%
Mental Health
1%
Learning Disability
1 7%
Frail/Elderly
DARWEN
3%
Drug and Alcohol
22%
13% Alzheimer’s and Dementia
Parents Carers
17%
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Supporting you so you can help those you care for PARENT CARER CASE STUDY

Rukeiya registered with the Carers Service as a Parent Carer back in 2016. She cares for two young children who both have developmental delay; one has speech and language difficulties and the other has Spina-Bifida. She had recently moved into the area and wasn’t aware of what support services were available to her. The school had made a referral to Familywise and her family support worker had referred her to the Carers Service.Rukeiya required an Urdu-speaking advisor, who offered to undertake a home visit to establish what support needs Rukeiya had and help problem solve her unique situation.

The advisor made a referral to Children’s Services so the children could be registered on the disability links register. This enabled the family to receive up to date and regular information about events and activities suitable for the children.

Rukeiya contacted the service more recently due to financial hardship. After an appointment with our benefits advisor, it emerged that the family weren’t claiming the disability benefits they were entitled to. The benefits advisor at the service made a claim for both children and Carers Allowance and Personal Independence Payment for Rukeiya, all of which were successful. This made a substantial difference to a family experiencing financial hardship.

Rukeiya joined the Asian Carers group meetings, where Urdu is spoken. They also have a WhatsApp group where up to date information is shared within the group.

Rukeiya attended a wellbeing event at the Carers Service where she enjoyed a relaxing treatment. This helped to introduce her to other parts of the service. She has been struggling with her health especially her mental health; she found herself becoming housebound and isolated. This was making her depression worse. I referred her to our befriending service and my colleague has looked into a befriender who will visit her at home and support her out into the community. The befriender will also support her to attend the events and support groups at the Carers Service. Rukeiya has indicated that she will access the in-house counselling service when she feels ready to and is pleased that an Urdu-speaking counsellor is available to her.

caring role is likely to be lifelong. The Carers Service has improved her financial situation, connected her to ongoing group and individual support, provided opportunities to manage her stress and emotional wellbeing and improved her understanding by providing knowledge and information. All of this support has been essential in preventing carer breakdown, which would impact massively on the wellbeing of the family.

Supporting you so you can help those you care for

YOUNG ADULT CARER CASE STUDY

I joined the Carers Service in March 2019. Since then, I've received so much support. They listen and understand in every situation, giving the best support and advice. Since joining the Carers Service I have lost my Mum to cancer and the service has been there every step of the way to support me in any way that it can; whether that is support groups for advice and guidance, 1 to 1 sessions, financial support where possible, bereavement counselling or even nights/ trips to take my mind off of things (which can be well needed sometimes).

“Whilst everything has been going on with the global pandemic lockdown, the service has reached out to each of us to make sure we are feeling okay and getting through this tough time”

Interactive zoom meetings keep the support going, altering and trying different times of day to make sure each person can get involved. My advisor has made it very clear that she is still available for any support or guidance we need, requesting a variety of outside guidance speakers to attend some meetings too and managing to keep the level of support as strong as it can be.

The service has a WhatsApp group which allows extra support and contact via other members. This means we can share things that are relatable and have a wider, flexible support network. Each member can bring something new to the group, for example university/college advice, a skill that could be taught or an extra ear to listen or guide.

YOUNG ADULT CARER CASE STUDY

The young adult carer came in for an assessment and started to get really upset. When asked what was wrong, she expressed how hard she was finding everything with juggling home life her caring role and university, she felt like she had so much on and couldn’t see things getting better or even slightly easier. She told the advisor that University giving her the most worry. The workload was getting too much, she was very withdrawn in classes, and said she had no friends in or out of education. The carer was so upset and said she just felt like giving everything up.

The advisor spoke about the young adult carers group and of the support they all give each other. After talking in-depth to the carer she agreed she would try and attend one of the groups, and did come on the very next one. She was a little quiet but slowly came out of her shell and started to chat to the others. The conversation came up about uni and the carer spoke about how she was finding it. All the others started to give her tips and told her about online study help. She is

studying history, and as a group they decided to plan a little outing over to the local museum one afternoon and see what other information we could get regarding her topic and then get some lunch together.

The young carer was so happy with the support and new friends she was gaining. The advisor also contacted the young person's University to discuss that she needs a little more support. This gave the carer more time with assessments, more support and she found the whole experience of Uni more fulfilling. This young adult carer was heading towards more isolation and self-destruction, the groups and service helped show the carer that she could achieve what she wanted to.

Supporting you so you can help those you care for

Supporting you so you can help those you care for

OLDER PEOPLE – CASE STUDY

Carer Hilary (75) had been caring for her husband Alan (75) who was living with Myeloma and heart disease. Hilary was getting a little tired and felt she needed support but Alan was adamant he didn’t want any services involved to assist with his care. Support was given to Hilary such as befriending and counseling. Moreover, Blackburn Carers Service provided Hilary with an electronic tablet to keep her connected to outside interests as well as the Carers Service.

A few months later and quite recently, Alan’s condition appeared to deteriorate and he wasn’t getting up to dress and was sleeping more than normal. Blood tests found nothing that would explain why Alan was feeling like this and the specialist decided to take him off the treatment in case this was the cause.

Meanwhile, Alan’s condition was brought up in Complex Care and Integrated Neighbourhood Team Meetings as a concern as Hilary was near to breakdown as Alan was still declining services. After talking to Hilary the Adviser asked if she could visit and talk to Alan to try to explain in more depth of how accepting help from services could be beneficial. Commonly and for some cared for, accepting help could result in them being forced to go into residential.

Adviser visited and spoke to Alan about how services could assist without the need for him to go into care e.g. care package and lifeline pendant. Following our discussion Alan agreed to be referred for a need’s assessment and Hilary for a Carers Assessment. Moreover Alan agreed that a ‘Lifeline’ pendant could also be beneficial for when Hilary wants to go out and the once rushed shopping trips can become much more relaxed and enjoyable.

‘Thanks so much really appreciate all of this, I enjoyed our varied conversation today and your easy to understand many helpful”

OLDER PEOPLE - DARWEN CASE STUDY

A gentleman contacted us from out of area. He was concerned about his sister who lived in Darwen and was caring for their elderly father. His father was suffering from Alzheimer’s and his condition has deteriorated considerably over the last year. The carer does all personal care and also supervises during the night. Although they have their own house they spend 95% of their time at their fathers.

The carer is very apprehensive about support and worried that asking for help may mean that she is saying she can’t cope and her father needs to be in a residential home.

I went to her home along with her brother so we could talk about the situation and how she was feeling. She admitted at times it was “very tough” and she just has to go outside for a “walk” just to catch her breath. Her father can shout at her a lot and follows her around.

We discussed by asking for support from adult services she was actually looking after herself and also making sure that Mum could stay at home for as long as possible. She admitted that she felt she really did need some respite and it was affecting her health.

She agreed to a carer’s assessment and also for an assessment for Mum. This referral was made to adult services who came out to visit her. She accepted respite support and her concerns about what will happen to mum if she was ill were addressed.

She said: “I was so worried about asking for help. You really helped me see the need to look after myself as well. I am very grateful for your support.”

Supporting you so you can help those you care for

MULTIPLE CARING ROLES

Eliza (not her real name) was seen at her home for an assessment. She cares for 2 sons with renal issues. Recently her husband had A heart attack and now she cares for 3 people. Her youngest son has kidney failure and is on waiting list for a transplant, he is also fed by nasogastric tube. Nurses come to pass the tube when needed. He is also on growth hormone injections which Eliza and her husband have to administer. Eliza’s advisor gave information about the National Kidney Federation, which supports kidney patients with information about the illness, transplantation, funding etc.

WIFE? MOTHER? DAUGHTER? INDIVIDUAL? CARER?

Her husband has had four heart attacks in the past 18 on this and has had 2 stents put in. He gets out of breath and needs support with mobility. At the moment Eliza and her husband are not keen to get care workers in place. Eliza knows to contact the Carers Service and request help for a referral to Social care assessment if they feel they need this in future.

Eliza is expecting again, she is anaemic and previously needed to have blood and iron infusion. She feels tired and has been advised to see her GP again so her levels can be monitored so that she can get advice and treatment before she requires infusion. She is the main person supporting the family and her health and wellbeing is of utmost importance, especially now. She has been given information about healthy eating and how-to self-care. She also has been given information about Asian Carers Group where she can meet other ladies and socialise. This will help her to relax and prevent low moods and isolation.

The family is struggling financially because Eliza’s husband is not able to work due to his ill health. The Carers Service supported him to apply for Personal Independent Payment and other benefits. This consequently has helped the family to manage to provide food and pay bills etc. and as a result it has reduced the financial pressure. The Carers Service advisor completed the Disability Living Allowance (DLA) form for the sons too. Eliza was advised to contact for a further appointment to apply for Carers Allowance when the DLA/PIP has been approved.

It is hoped that the information and support provided have prevented the breakdown of the family. Eliza feels that she got the support at the right time before the situation deteriorated any further. Her children are getting extra support at school and that has given her peace of mind that they are performing to the best of their abilities.

She also has information about various groups where she can socialise, learn and de-stress. This will enhance her physical and emotional wellbeing and she can continue to provide care to her family. She has our contact details and a named advisor so she can access support when needed.

Supporting you so you can help those you care for

DARWEN AND RURAL CASE STUDY

A carer already registered with the service called to say his family felt in crisis. They said their current care package was not meeting their needs and they didn't have the energy to begin to try and sort it out. It was starting to impact on all members of the family including the children. Both parents had experienced complex mental health conditions.

Joint working with the social worker meant we were able to allay their fears and work on a support plan that meant their needs were now being met.

" I couldn't see light at the end of the tunnel. Now with support from the Carers Service and Social Worker we are all feeling more optimistic and our situation feels a lot more manageable."

We run a Darwen Clinic at Darwen Health Centre for carers. Whilst waiting for her appointment, one lady was chatting to another patient in the waiting room explaining she was coming to the Carers Clinic. They shared stories about their similar situations and experiences. The other patient then knocked on the clinic door and asked if she could book an appointment to discuss the difficulties she is facing.

"What a great idea being here at the Health Centre, being able to talk to someone about the difficulties I have caring for my mum will be a big help to me."

Every month we run a Memory Café in Edgworth, a community in Blackburn which is rural and has poor transport links with the town. We now have around 30+ carers who attend each month and many have started new friendships.

"I really enjoy coming. I have been coming for about a year. I am getting to know people in the village now rather than just passing them and saying hello.”

“I had no idea they supported someone with dementia like me. The local volunteers who come to help are just wonderful."

THE BENEFIT OF ACTIVITIES

“I feel I have grown as a person through the activities that I have attended, not only have they given me time out, but I have found techniques to manage and develop confidence.”

I was in a very dark place; the Carers Service has helped me to come to terms with my caring role, and find time for me. Everyone at the centre is helpful and it's somewhere I can just drop in. I attended the residential because I couldn’t plan a holiday myself in the state I was in.” This carer initially presented with very low mood and lacked confidence, which had an impact on her caring role. She had a huge caring role looking after her mother with Alzheimer’s, she was getting anxious, frustrated and depressed and not coping with her caring duties.

It was suggested to her to that some time out may benefit her mood, and give her a chance to revitalise herself in order to deal with her caring role. She attended a residential which was the first time she had got away for 5 years, where she had the opportunity to refresh herself. The residential gave a her a boost of confidence and she has since attended several workshops on mindfulness and confidence building. She now presents a totally different outlook, more confident and able to cope with her situation.

Supporting you so you can help those you care for

BLACKBURN WITH DARWEN CARERS SERVICE LTD ANNUAL REPORT AND UNAUDtTED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023 Company Registration No. 05881757 {England and Walgsl Charlty reglstratlon number 1120110 (England and Walgs)

BLACKBURN WITH DARWEN CARERS SERVICE LTD LEGAL AND ADMINISTRATIVE INFORMATION Trustees Mrs H N Goodall Mr G M Brindley Mr J J Hadlèigh MrA W Pickup Mr C J Higham Socretary Ms S J Morrls Ch#rlty numbor 1120110 Company numb•r 05881757 Registered offl¢• Blackbum wth Darwen Carers Services Kingsway Greenhurst Place Blackburn Lancashlre BB2 1NA Independent examln•r Champion TLL Llmhed 7-9 stat￿n Road Hesketh Bank Preston Lancashire PR4 6SN

BLACKBURN WITH DARWEN CARERS SERVICE LTD CONTENTS Pag¢ Trustéas, rèp(*t Independent gxamln&rfs ￿port Slatgmant of flnancl81 advltlès B818iice sheet Note$ to th• finondal Ststèments 7-15

BLACKBURN WITH DARWEN CARERS SERVICE LTD TRUSTEES. REPORT {INCLUDING DIRECTORS. REPORT) FOR THE YEAR ENDED 31 MARCH 2023 The trust888 present their annual report and financial st81emen18 for the year ended 31 March 2023. The financial statements have been PTèpared in accordance with the accounting ptslieies set out in note 1 to the Ilnancial statemènts and ¢ompty with the charity's goveming documènt, th8 Companies Act 2006 and 'Aeeounling and Reporting by Charities- Staternent of Recommended Practicè applicable to charities preparfng their ac¢ounls in awrdan¢e with the Financlal Reporting sta￿dard applicable thè UK and Republic of Ireland IFRS 1021" leffeclive 1 January 20191. Objectlves and actlvltl•$ In setung oblgctives and planning for aetlv5tiès. tho Tnt$leès have given due consideratlon to ggneral guidanc• published by the charity commSssion relating ID public beneffit. The oble¢tive of tha charitsble company Is lo relieva the nèèd of pèrsons who are ill, disabled or who ar¢ elderfy and have 8 charitable need, primarily but not exclusively iesidenl or working in Blackburn with DaNen and the surrounding area, by the provislon of advice, inforrnation and support lo those persons. thÉlr ralauves or carers wSth Ihe object ol Improving the conditions tsf life of the said beneficiaries. Mi5slon Statement At Blackbum with Darwen Carers Servicas. our mis$icn is to identify, engagg, empower. and support Lxrers Ihroughout their caring journey. We are dedicatèd to providing integrated and personalisad sèrvice5 that meet th8 diverse needs of carers in our community. Wi8ion Our vision is to cr8at8 a comrnunity where carers are respected as oxpert care partners, equipped with the resources and support they n8èd to thrive in their caring role. W8 envision a society that recognises and values the vital contributions of carer8, 9nsuring their well-being and enabling them to lead fulfilling lives alongsidè their caregiving responslbllkies. Core Valugs Al Bla¢kburn with Darwen Carers Satrwlcè. our core values form the foundation of 8verything we do. They gulde our aotions, shape our culturè, and drive our cornmitment to supporting Ca￿rS throughout their caring journey. Our core valubs raflèct our dèep understanding of the unique ehallengg$ ts¢ed by ¢arers and undersc4)re our unwavering dedicatson lo Ihelr w811-being. These values setve as a cornp8ss, guiding us in creating a supporuvè. Inclusive, and empowering envlronrnent where e8r8rs ar8 respected. valued, and given the tools they neod lo thrive. Below are our core values and thè principles that underpin our work In making a positiv& difference in the lives ol carers: Empow&m6nt.. We belleve in empowerlng car8rs by provlding them with the knowledge, resources. and support necessary to make informad decisions and lake control ol their lives. 2. Respect.. We I￿at every carer with dlgnity, cornpassion. and respect, recogniang thé invaluable role they play in society and valuing their unique experiences and conlributlons. 3. collaborat￿n.. We ftsst8r collaboration and partnerships with local organisalions, service provld&rs. gnd stakeholders lo ensure comprehensive support and improve the lives of carers. 4. Inclusivity: We are cornmitted to inclusivity, 8mbracing diversity, and addressing the needs of carery& from all backgrounds. including those who may be m8rginalised or hidden. 5. Well*eing.' We priorib.sg Ihg mental, physical, and emotional w&ll-b8ing of carèrs, offering sgrvices and programs that promote their health, resilien￿, and overall qualily gf life. 6. Advoeacy.. We advocate for the rights, recognition, and support of carers at local, regional, and national levels, aiming lo influenco poli¢ies and iaisg awareness about carer issues. 7. Innovabon.. We strivè to continuously innovate and improve our sèrvic8s, incorporating technology and best practices to 8nhance the support and experlences of carers. Personalis8tion.' We recognise that each carals joumèy is unique, and we tailor our servic8S to maèl individual n88ds, providing personalised support that addresses their speclfic challenges and cSrcumstances. Thè trustees have paid due regard to guidanca issuéd by th& Charity Commission tn deciding what activities the charity should undertake.

BLACKBURN WITH DARWEN CARERS SERVICE LTD TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 Finan¢lal rovi*w The Charity maintains a Contingency R988rvg which rèpresents an amount the Trusto88 consider would be necessary for the Charity to discharge its obligation5 in the event that the Charity was lo be wound up. This is hek at 6 months unrestrf¢tod ¢harilablo oxpendlture of £130,000. The charity currently ha5 fr•• reserves (Trf £140,446. This reserve 15 regulaHy reviewed to take account of most recent infomialion and clr¢umst8n¢es. The Unrest￿ctsd reserves are avallable for the Trustees when considerdliorhs 8r8 made for the malr)tenance or dovelopment of the charitable activities. Th8 principal funder5 of th8 ch8Titablfj company are Blackburn vjith Darwen Borough Coundl. Plat)s forfuture periods The charity plan to continue the activitiès referred to above and described in moro dtstsll In the Annua1 Review attached. Structurè, gov•rnane• and management Th• charity Is controlled by its goveming document. a deed of Injst, and constitutes a limited ￿rnpanY. Ilmited by guarantee. as defsned by the Companles Act 2006. The tru81ees, who are a180 th8 dir8Ctors for th8 purpose of company law, and who served durlng the year and up lo the dale of signature of the financial statements were.. Mrs H N Goodall Mr M Kirker Mr G M Brindley Mr J J Hadleigh MrAW Plckup Miss R Mayat Mr C J Higham (Resigned 22 August 2023} (Resigned 12 May 20231 The management of the charitable company is the responsibility of the Trustees who are elected and ctsopted und&rthe terms of thè Mèmorandum and Aitcles ofAssociatson dated 19 July 2006. POLICIES ADOPTED FOR THE INDUCTION AND TRAINING OF TRUSTEES Poli¢io5 arg in place to induct and train n8w Trustees and compty wilh the Memorandum and Article3 ofAssodation. All Trustees: Have a full induction Take part in Governance Training Are allo¢ated 8 subcommittee role Are given a CaTers Servlea Trust68 Handbtsok Are given A hard copy of Good Govemanc8 handbtx)k INCVOI Compl8t8 a Trustee Appraisal The trusta6s' report was approved by the Board of Trustees. MrAW Plckup Trustee z3

BLACKBURN WITH DARWEN CARERS SERVICE LTD INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF BLACKBURN WITH DARWEN CARERS SERVICE LTD I report lo the trustee5 on my axaminati¢)n of the financial statements of BIBckburn with Darwen Carers Service Ltd Ilhe ¢haTtyI for ￿e year ended 31 March 2023. R•sponslbllltiès and basis ol report As the trustaas of th8 ¢harity land also its directors for th& purposes of company lawl you arè rasponsibl8 for the preparation of th• financial sl8temenls in accordane8 Wlth the requirements of the Compani85 2006 (the 2006 Act). Having satisfied mysew that the financial statements of the charity arè not required lo be audited und8r Part 16 01 the 2006 Act and are eligibl$ for independent examlnatlon. I réport in respect of my examination of thÈ Charity's financial statements carried out under sedion 145 (>f the Ch8ri1ies Act 2011 (the 2011 Act). In carrying out my examinailon I have followed all the applScable Directions given by the Charsty Commisslon under Section 14515llb) of the 2011 Act. Independènt 8xamin*r'$ statemont Since the charftys gross income 8xceeded £250,000 yOLsr examiner must bè a member of a body listed in section 145 of the 2011 Act. I confim that l am qualified lo undertake the examination because l arn a member of ICAEW. which is one of the listed bodlos. I have complat8d my examination. I confim that no matters have o)me to my attgntlon in ¢onneclion with the examination giving me cause to believe that in any material respect.. acCoUn￿n9 re¢ords were not kept in respact of th8 charity as required by socUtsn 386 of the 2006 Act., or the financial Statements do not accord with those records., or the linanclal statèments do not comply wlth tha ac¢ounling requirements of section 396 of thè 2006 Act other than any rèquirement thal the accounts givè a truè and fair view which is not a mattèr considered as part of an independent examination- or the finan¢ial stst8rnenls have not baèn pr¥p8rod in accordance with the melhods and principles ol thè Statom8nt of Recommended Practice fDr accounting and repo￿n9 by Charities applicable to charit188 preparing their accounts in oc¢ordance wlh the Financ4al Raporting Stand8rd applicable in th• UK and Republic of Ireland IFRS 1021. I have no concèms and have ￿rne across no other matters In wnnection with the exRmination to which attention should be drdwn in this reporl in order to en8ble a proper understanding of the fin8ndal st8t8rnents lo be reached. Champlon TLL Llm ed Peter Buck FCA DChA 7-9 Station Road H8sketh Bank Preston Lancashire PR4 6SN

BLACKBURN WITH DARWEN CARERS SERVICE LTD STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2023 Curr•nt flnanclal year Unrostrlcted Unrostrlctod Restrlcted frJnds funds funds 98neral deslgnatsd 2023 2023 Total Total 2023 2023 2022 Not•s Income from: Donations and legaci86 Charilabb actlvilies Other Ir8ding 8ctivits98 12.043 205,395 546 53,273 23.383 98.666 163.982 228.778 546 122,530 235,083 4,430 Tatal Ineom• 217.984 76.656 98,666 393.306 362.043 endltur8 on: Raising fund8 71 71 932 Charitable actIv￿e3 256,568 69.043 101.164 426,775 366.527 T¢)tsl expenditur? 256,639 69.043 101.164 426.846 367,459 Net expendlture for tho yoarf Net movement In lund8 (38,6551 7.613 (2.498) 133.540} 15.416) Fund balancas ot 1 April 2022 179.101 54.043 4,153 237,297 242.713 Fund balanc•s at 31 March 2023 140,446 61,656 1,6S5 203.757 237,297 The statement of financlal actlvStles Sncludes all galns and10&8es recognised in the y88r. AJI Incom8 and expendlture d8rfv9 fri)m continulng actI￿tI&$. The stalament of flnanclal activloes also complies wSlh the requirements for an incom8 and &xpendilure account undèr thb Companlés Act 2006.

BLACKBURN WITH DARWEN CARERS SERVICE LTD STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED) INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2023 Prlorflnan¢lal year Unrestricted Unrestrlet•d R¢stricted funds funds funds g•n•ral designated 2022 2022 Total 2022 2022 Not¢$ Incom• from: Donations and legacies Charitsble activities Other trading actiwlias 25.752 216,8S4 4,430 12.716 18,229 84,062 122.530 235.083 4.430 Total Incom• 247,036 30,945 84,062 362,043 Ènditure on: Ralslng fiJnd$ 932 932 Charitsblè a¢tivities 250,66 31.924 83,937 366,527 Total •xp•nditur• 251,598 31,924 83,937 367,459 Gro88 transfers be￿en fijnds N•t 8XP8ndllure for the yearf Net movèmont in funds 12,178 112,1781 7,616 19791 112.0531 15,4161 Fund balan￿S al 1 April 2021 171,485 55.022 16,206 242.T13 Fund balancas at 31 March 2022 179,101 54.043 4.1S3 237,297

BLACKBURN WITH DARWEN CARERS SERVICE LTD BALANCE SHEET ASAT31 MARCH 2023 2023 2022 Notes Flxed assets TangSble assets 12 4.000 4,729 Curr¥nt assèts Dèbtr)rs Investments Cash al bank and in hand 14 30,165 50,000 141.492 2,107 260.331 221,657 262.438 Credltor5: amounts fallln9 duo wlthln one year 15 (21,900) 129,870) Ng1 current assets 199,757 232,568 Total assets less ¢urr¥nt Ilabllltles 203.757 237,297 In¢ome fund$ R9$tr1cted funds Unrestiicted funds- designated Unrestrfcted funds- gèneral 1.8SS 61.656 140.446 4,153 54,043 179,101 203.757 237.297 Th8 company 1$ entlued to the exemption from the audit requiTem8nt contained In 88CtSon 477 of tt)e Companies Act 2006, for the y88r 8nded 31 March 2023. The diroclors acknowledge their responsibilitiès for complying with the requirements of the Comp8nles Act 2006 with respect lo ac<%)undng records and the preparallon of financial stst8menis. The mtrmb¢rs have not required the company to obtain an 8udit of its financial ststemenls for the year In question in accord8nce with section 476. Those financlal statements hav8 baan prepared in accordancè with the provislons applicable lo companies subject to the 5maS1 eompanies regime. Tho flnanclal stateme Is wgrg approved by the Trus1988 on . MrAW Pickup Tru5to• Company reglstration number 05881757

BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2023 Accounting poli¢io9 Charlty Informatlon Blackbum wth Darwen Carèrs Semce Ltd is a private company limit8d by gu8Tanlee incorporated in England and Wales. Thè règistered officg is Blackbum wtth Darwen Carers Stsrwces, Kingsway, Greenhurst P18ce. Blackburn. Lancashire, BB2 1NA. 1.1 Accountlng convontlon The financial stslements have been prepared in accordan￿ with the charity's governing document, Companies Act 2006, FRS 102 'Th8 Financial RBPOrting Standard applicable in the UK and Republic of Ireland" I'FRS 102.1 and th8 Ch8riti85 SORP 'Accounting and Rèporting by Charities.. Ststemenl of Recommended Pra¢ti¢e applic8ble lo charities preparin9 their acctsunt8 in accordance with the Financial Reporting Standard applicable in the UK and Republi¢ of Irg1?nd IFRS 1021" (effective 1 January 2019). The charity is 8 Public Benefit Entity as deffined by FRS 102. The tharfty h85 taken advantage ol thè provisions in the SORP for charit18s not to preparo a Statement of Cash Flows. The financial stBtÈmènts ar8 prepared in sterling, whlch Is the functional Currency of the charity. Monotary amounts in th8$e financ4al statements are rounded to the nearest £. The financial statements havtr b¢¢n prepared under the historical cost convention, Imodified to includo thg revaluation of fr6ahold properties and to include investment properties and certain financial instruments xt fair valuel. The prinap81 accounting policies adopted ar8 58t out below. 1.2 Going concern At thè tima of approving tho financAal statamants. the tw$le83 have a feasonable expectation that the charity h85 adequate resources lo continue In operational existence for Ihe foreseeable futura. Thus the tnjstees continu8 lo adopt the going concLm b8si$ of awounling in preparing the financial statements. 1.3 Charitable funds UnresM¢ted funds are available for use al the dlscreUon of the trustees In furtherance of thelr charitable tsbjÈctives. Restricted funds are sublect to spe¢lfl¢ (x)nditior￿ by donors as to how thèy may be used. The purposes and uses of the restricted funds are Sel out in the noies lo the financlal stslements. Endowment funds ore subject to 5pecthc conditions by donors that the capital must be maintsined by the charlty. 1.4 Ineomo Income Is recognised when the charity is legally entitjed to it 8ftÈr any performance conditions have been mel, th8 ?mounts can be measured reliabty. and it is probabl* that Incoffle will be receNed. Cash donations are rocognised on receipt. Other donations are recognised once the charity has bè8n notified of Ihg donation, unless perfomianc¢ wndidons rgqulie deferral of the amount. Income tax rewverable in rèlation to donations received undér Gift Ald or deeds of covenant is r8cognlsèd at tha tim& of th8 dorbation. Legacies are recognlsad on racalpl or olheThAse if the charlty has bèèn nofjfléd of an Impending distribulon, the amount is known. and receipt is expecied. If the amount Is not known. the legacy Is treated 88 a contingent asset.

BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 Accounting policies (Continued) 1.S Exp•nditure Expenditure is recognised once there is a legal or constructivè obllgatlon to transfeT e¢onomie benefft to a thlrd party, It Is probable that a transfer of economlc beTrefils will be r8quir8d In sewemenl, and the amount of tho O￿lgatIOn can ba measured rèllably. Expenditure is classified by adivity. The costs of oach activlty are made up of th¢ total of direct costs and sha￿d co315. induding 8UPPOrt costs involved in undèrtaklng each activity. Direct CO8ts attributable to a single activty are allocated directly lo that activfjty. Sh8red costs whlch contribute to rnore than one activity and support costs which are not attrlbutable to a slngle activity are apportion8d belmeen those actiwties on a basls consistent with the use ol resources. Central stsff costs are allocated on the basi8 of time spent, and depredation charges Bre allocated on the portion ofthe assevs use. 1.6 Tangible fixed a¥sets Tangible fixed assets ar9 initially measurèd at cost and subsequently measuréd at cost or valuation, net of deprerialbon and any impabmienl losses. D8preciabon is recognised so as lo write off tre cost or valuatlon of assets less their resldual values over their useful lives on the following bases-. Computers 25% on cost The galn or1055 arlsing on the dispos81 of an ass8t1g dètemiined as the difference belweèn tha sale proceeds and the carrying value of the asseL and is recognis8d in the st2temenl of financial a¢ll￿tIes. 1.7 Impalrnient of flxed assets Al each reporting end dal8, the charity revie￿ the carying amounts of its tangible assets to delemiine whether there is any indication that those assets have suffer9d an impairment 105s. If any such indication ￿Sts. thè r•cov•rabb amount of the asset is estimated in ordtsr lo detemine the extent of the imp8irmant S5 lil any). 1.8 Cash and cash equlvalents Cash and cash equivalents inc5ude ¢8$h in h8nd. dèpodts held al call with banks. other short-lerm 5iquid investments wth oTriginal rnaturilles of three months or less. and bank overdrafts. B8nk overdrafts are shown thin tr)rrowings in currenl liabilities. Dtrr¢¢ognilion of fin•n¢ial Ilabllltl$s Financial liabilltles are derecognised when the charity's contractual obligatSons expSre or are discharyed or ¢an¢elled.

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BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 Chartt•blè actlvltles 2023 2022 Services provlded under contract Charitaw rental Income Other incom& 216,883 3,232 8.663 224.470 2.783 7,830 228,778 235.083 Analysis by fund Unfvstricted funds- general Unrestrfcted funds - desiyn8t8d 205.395 23.383 216,854 18,229 228,778 235,083 Oth?rtrading adivttl•$ Unrèstrlcted Unrestrict funds funds g•neral g•n•ral 2023 2022 Fundraising events 546 4,430 Ralslng funds Unr•strSctod Vnr•strleted funds funds gentrral general 2023 2022 undrÈi nd ubllcS Olher fundraising oJsl8 71 932 71 932 10-

BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS ICONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 Charltable actlvltl&s 2023 2022 Stsff costs Depreciation and impBlrmanl Ra19s an¢J wat8r Insurance Telephone Postage and stationery Sundries Repairs and equipment hlre 309,S20 3,215 21.200 2,199 4.293 3,359 4.478 3.131 276,699 2,701 21,198 2,093 4.780 2,924 4,733 1,407 E 11 Cgmpuler 8UPPOrt C¢)unsellin9 fees Volunteer expenses Human resources and personn•l Training and Courses Activitigs and events Service marketing staff expenses Subscrlplons and publications 5.978 6.110 3,160 2,289 2.557 9.863 6,255 835 2,666 3,599 6,365 2.371 2,185 816 13.396 1,890 450 3.570 393,108 351.177 Grant funding of a¢tivilies (see note 7} Share of govemanc¢ costs Isea note 81 16,539 17,128 12.162 3.188 426,775 366,527 Analysls by fund Unrestricted funds- general Unrostrfcted funds - deslgnaled Restriot&d lundg 256,568 69,043 101,164 250,666 31,924 83,937 426.775 366,527 Grants payable 2023 2022 Grants lo InstitU￿OnS.. Gr8nts lo indiwdual3 16,539 12.162 16.539 12,162

BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 Grants payable Icontlnuedl Support ¢o$ts Support Governance costs costs 2023 2022 Independent axamlnatlon f8as Legal and prolesslonal fees 2,173 14,955 2,173 14,955 2.083 1,105 17,128 17.128 3,188 Analysed between CharitaUe activities 17.128 17,128 3.188 Trustees None of the trustees lor any persons connected w(th Iheml received any r8munèration or benefits from the charity during the year. 10 Employ•os The average monthly number of employees during the ygar wa$.. 2023 Numbr 2022 Number Employmnt ¢o$ts 2023 2022 Wages and salaries Social securty costs Other pension costs 279,913 16,741 12,866 252,946 12.377 11,376 309,520 276,699 There were no employees whos& annual r6muneration was more than £60,000. 11 Taxatlon The ¢harlty is exempt from tsx on income and galns falling wilh5n secllon 505 of the Taxes Act 1988 or Section 252 of the T8xationof Chargeable GaSns Act 1992 to the exlenl that these 8r¢ appll&d to Sts chaiitsble objects. 12-

BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 12 Tangib19 fix•d a$set¥ Compute Cost At 1 April 2022 Additlons 57,317 2,486 Al 31 March 2023 59,803 Depr•elatlon and Impaiment At 1 April 2022 Depreciation chargad in the year 52.588 3,215 Al 31 March 2023 55.803 Carrylng amount Al 31 March 2023 4.000 Al 31 March 2022 4.729 13 Fin4n¢ial Instruments 2023 2022 Carylng amount offinaneial assets High interest deposits 50,000 14 Dobtors 2023 2022 Amounts falling due wlthln one yèar. Trade debtors Other debtors Prepayments and accwed income 422 18.773 10.970 475 1.632 30.185 2,107 15 Cr￿ltOrs. amounts falliny due wlthln one year 2023 2022 Trade creditors other credilors Accruals and deferred Incom8 12,740 54 9,106 573 32 29.265 21,900 29,870 13-

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BLACKBURN WITH DARWEN CARERS SERVICE LTD NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2023 17 Related party transactlons Thére were no dis¢108able related palty transactions during tha yèar12022- nonel- 18 Funds Restrlrtgd funrJ5 r818le to voluntary donations and grants which ar8 for spècrflc purposes but not fully spent at the year end, and are as follows.. Lottery £2.534. Erfc Wilght Tru5t1£191, Eric Wright Tru51 Triage1£8601. The dasSgnated funds relate to rnonles unspent al the yoar end received frorn contracted lncomelse￿c& level agreements which are not elassad 8s r8stricted voluntary income but can still only ba sp&nt on SF)ecific prolacts. and a provlslon for continuity costs totaling £61,656. Thtre a￿ also general free funds of £140.446. 15-