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2021-03-31-accounts

Relate Bournemouth, Poole & Christchurch Trustees Report YEAR ENDING 31[ST] MARCH 2021

The trustees present their report and financial statements for the year to 31[st] March 2021 which are also prepared to meet the requirements for a directors’ report and accounts for Companies Act purposes. The financial statements comply with the Charities Act 2011, the Companies Act 2006, the charitable company's memorandum and articles and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard for Smaller Entities issued on 16 July 2014 (SORP 2015 (FRSSE).

Message from our Chair

This year has been a time of huge change. We started the year in a global pandemic, transitioned face-to-face counselling into remote working, had to deal with a rollercoaster ride of changes in restrictions and risks, and all the while balancing health, home, family, friends and work. Volunteers, staff and clients have adapted and coped amazingly well considering everything that's been thrown at them. What an outstanding achievement!

We have seen a slight decline in overall numbers this year but client feedback continues to be overwhelmingly positive with great outcomes, so positive local impact is still very high. Expanding on success we plan to continue fundraising, secure grants and support our community. We will also be growing our presence and impact with young people, and within schools.

All things considered it's been a great year which could have had completely different outcomes if it wasn't for such an exceptional Relate team and their commitment to our community. Well done all!

Our Mission To enhance the quality of couple and parental family relationships. To help relationships. marriages and civil withstand the pressures leadingt breakdown. partnerships separation and divorce and increase the prospect of subsequent Relate aims to deliver its services wit cu tura sens tyan discrimination. We operate fully within an equal opportunities policy an promote antl.discrlmin Relate's aim is to help living, working and belng experience for our clients. at every life stage

----- Start of picture text -----
An individual’s physical well-being and
emotional and mental health benefit
from a committed relationship.
----- End of picture text -----

----- Start of picture text -----
Children thrive in families where
relationships are positive and free
from destructive conflict.
----- End of picture text -----

----- Start of picture text -----
People gain from an understanding of
their sexuality
----- End of picture text -----

• We are focused on the needs of clients and communities and we encourage continuous improvement and development

Performance

This Annual Report examines what we have achieved and the outcomes of our work in the previous 12 months. The report looks at the success of our key activities and the benefits they have brought to the people we are set up to help. It helps us ensure our activities remain focussed on our stated purpose. We have referred to the guidance contained in the Charity Commission’s general guidance on public benefit to ensure our previous and planned activities will contribute to the aims and objectives we have set.

Service Development

Clinical Performance

Client Survey 2020-21 Relationship Counselling: What impact did counselling have on you & your partner?

We are much happier! We can communicate more effectively.

It made us better at listening to each other and talking about how we feel We have renewed faith in each other. I have changed the way I interact with my wife. My wife is a lot calmer in communicating with me.

I really enjoyed working through my timeline. This gave me a visual perspective on events that had shaped my life

Improved mental health, unpicking and recognising problematic relationship behaviours and patterns

It's had a massive impact on how we communicate and understand each other on a deeper level. We've been given some great tools we can now use going forward

Client Survey 2020-21 Other Services

I found it helpful talking about my experience as a child how to look at things now. Appreciated funding to reduce cost of sessions otherwise I'd have not been able to access. (Family Counselling Client)

Counselling has helped me feel in control (Child age 13)

My Counsellor would always listen to everything I say, made me feel welcome, was really nice and in my opinion made me feel more at ease on some of the things we talked about (Child, age 11)

Counselling made me feel quite relaxed and happy (Child, age 11) I have autism. I was treated very fairly and openly (Mediation Client)

My counsellor enabled me to come to terms with where I am at in life and face the future. I am looking forward to a new life and hopefully a new relationship.

Relationship Counselling

• This service supports people’s relationships by helping them discuss their feelings, attitudes and expectations, offering assistance with communication and problem solving.

Family Counselling

Sexual Problems Service

Young Peoples Counselling

Individual Counselling

Mediation

The CEO meets regularly with our Management Accountant to look at draft management accounts, examine variances against budget and to look at the progress of income streams. Once both parties have agreed the accounts they are presented to the Executive Board.

Funds held as a Custodian Trustee

Principal Funding Sources

Sessions Delivered 2017-21 Total sessions delivered 1800 1600 1400 1200 1000 2017-2018 800 •2018-2019 600 2019_2020 400 2020-2021 200 Relationship Family Sexual counselling counselling problems service Young peoples counselling Individual counselling Mediation

Structure, Governance & Management

Public Benefit

Subsidy

Volunteer Contribution

Structure, Governance & Management

Governing Document

Finance Meetings

Service Delivery

Plans for future periods

Respond to the rapid changing needs of the community as covid19 restrictions ease, seeking new ways to reach clients and improve accessibility.

Improve organisational sustainability by implementing layers of management and business support to facilitate growth and development of services.

Work towards re-implementing a future-proof, safe face to face service, applying learning from the past year.

Board of Trustees

Trustee Appointments

Trustee Training

Small Company Provisions

This report has been prepared in accordance with the provisions of Part 15 of the Companies Act 2006 applicable to companies subject to the small companies’ regime.

This report was approved by the board on

Relate Bournemouth, Poole and Christchurch – Year Ended 31[st] March 2021

Company registration number: 06109030 Registered Charity: 1120017

Relate Bournemouth Poole and

Christchurch

REPORT AND UNAUDITED ACCOUNTS For the year ended 31 March 2021

Relate Bournemouth, Poole and Christchurch – Year Ended 31[st] March 2021

CONTENTS PAGE
Legaland administrative information 2
Trustees' Report 3-19
Statement of Financial Activities 20
Balance Sheet 21
Notes to the accounts 22-27

LEGAL AND ADMINISTRATIVE INFORMATION

Relate Bournemouth Poole and Christchurch is a company limited by guarantee and not having share capital and is governed by its Memorandum and Articles of Association. The company is a registered charity.

Charity Name Relate Bournemouth Poole and Christchurch
Charity registration number 1120017 (registered 11 July 2007)
Company Number 06109030 (incorporated 15 February 2007)
Trustees Chris Bazell
Anne Clarkson
Richard Cook
Jacqueline Reeves
Dorothy Brown
Debra Clark
Pauline Wheeler
Registered office 1 Stratfield Saye
20-22 Wellington Road Bournemouth
Dorset
BHS SJN
United Kingdom
Bankers CAF Bank
Unity Trust Bank
Accountant HJ Accounts Management Ltd
45 Ensbury Avenue
Bournemouth
Dorset
BH10 4HF
United Kingdom

2

----- Start of picture text -----
Relate Bournemouth, Poole & Christchurch
Trustees Report
YEAR ENDING 31 [ST] MARCH 2021
----- End of picture text -----

3

The trustees present their report and financial statements for the year to 31[st] March 2021 which are also prepared to meet the requirements for a directors’ report and accounts for Companies Act purposes. The financial statements comply with the Charities Act 2011, the Companies Act 2006, the charitable company's memorandum and articles and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard for Smaller Entities issued on 16 July 2014 (SORP 2015 (FRSSE).

4

Message from our Chair

This year has been a time of huge change. We started the year in a global pandemic, transitioned face-to-face counselling into remote working, had to deal with a rollercoaster ride of changes in restrictions and risks, and all the while balancing health, home, family, friends and work. Volunteers, staff and clients have adapted and coped amazingly well considering everything that's been thrown at them. What an outstanding achievement!

We have seen a slight decline in overall numbers this year but client feedback continues to be overwhelmingly positive with great outcomes, so positive local impact is still very high. Expanding on success we plan to continue fundraising, secure grants and support our community. We will also be growing our presence and impact with young people, and within schools.

All things considered it's been a great year which could have had completely different outcomes if it wasn't for such an exceptional Relate team and their commitment to our community. Well done all!

5

Our Mission To enhance the quality of couple and parental family relationships. To help relationships. marriages and civil withstand the pressures leadingt breakdown. partnerships separation and divorce and increase the prospect of subsequent Relate aims to deliver its services wit cu tura sens tyan discrimination. We operate fully within an equal opportunities policy an promote antl.discrlmin Relate's aim is to help living, working and belng experience for our clients. at every life stage

----- Start of picture text -----
An individual’s physical well-being and
emotional and mental health benefit
from a committed relationship.
----- End of picture text -----

----- Start of picture text -----
Children thrive in families where
relationships are positive and free
from destructive conflict.
----- End of picture text -----

----- Start of picture text -----
People gain from an understanding of
their sexuality
----- End of picture text -----

• We are focused on the needs of clients and communities and we encourage continuous improvement and development

7

Performance

This Annual Report examines what we have achieved and the outcomes of our work in the previous 12 months. The report looks at the success of our key activities and the benefits they have brought to the people we are set up to help. It helps us ensure our activities remain focussed on our stated purpose. We have referred to the guidance contained in the Charity Commission’s general guidance on public benefit to ensure our previous and planned activities will contribute to the aims and objectives we have set.

Service Development

Clinical Performance

8

Client Survey 2020-21

Relationship Counselling: What impact did counselling have on you & your partner?

We are much happier! We can communicate more effectively.

It made us better at listening to each other and talking about how we feel

We have renewed faith in each other. I have changed the way I interact with my wife. My wife is a lot calmer in communicating with me.

I really enjoyed working through my timeline. This gave me a visual perspective on events that had shaped my life

Improved mental health, unpicking and recognising problematic relationship behaviours and patterns

It's had a massive impact on how we communicate and understand each other on a deeper level. We've been given some great tools we can now use going forward

9

Client Survey 2020-21

Other Services

I found it helpful talking about my experience as a child how to look at things now. Appreciated funding to reduce cost of sessions otherwise I'd have not been able to access. (Family Counselling Client)

Counselling has helped me feel in control (Child age 13)

My Counsellor would always listen to everything I say, made me feel welcome, was really nice and in my opinion made me feel more at ease on some of the things we talked about (Child, age 11)

Counselling made me feel quite relaxed and happy (Child, age 11)

I have autism. I was treated very fairly and openly (Mediation Client)

My counsellor enabled me to come to terms with where I am at in life and face the future. I am looking forward to a new life and hopefully a new relationship.

10

Relationship Counselling

• This service supports people’s relationships by helping them discuss their feelings, attitudes and expectations, offering assistance with communication and problem solving.

Family Counselling

Sexual Problems Service

11

Young Peoples Counselling

Individual Counselling

Mediation

12

The CEO meets regularly with our Management Accountant to look at draft management accounts, examine variances against budget and to look at the progress of income streams. Once both parties have agreed the accounts they are presented to the Executive Board.

Funds held as a Custodian Trustee

Principal Funding Sources

13

Sessions Delivered 2017-21 Total sessions delivered 1800 1600 1400 1200 1000 2017-2018 800 •2018-2019 600 2019_2020 400 2020-2021 200 Relationship Family Sexual counselling counselling problems service Young peoples counselling Individual counselling Mediation 14

Structure, Governance & Management

Public Benefit

Subsidy

Volunteer Contribution

15

Structure, Governance & Management

Governing Document

Finance Meetings

Service Delivery

16

Plans for future periods

Respond to the rapid changing needs of the community as covid19 restrictions ease, seeking new ways to reach clients and improve accessibility.

Improve organisational sustainability by implementing layers of management and business support to facilitate growth and development of services.

Work towards re-implementing a future-proof, safe face to face service, applying learning from the past year.

17

Board of Trustees

Trustee Appointments

Trustee Training

18

Small Company Provisions

This report has been prepared in accordance with the provisions of Part 15 of the Companies Act 2006 applicable to companies subject to the small companies’ regime.

This report was approved by the board on Nov 25, 2021 Richard Cook (Nov 25, 2021 07:53 GMT)

19

Statement of financial activities (including Income and Expenditure account) For the year ended 31 March 2021

The company had no gains or losses other than those shown above.

Notes
Income from:
Donations and legacies
2
Investment Income
3
Charitable activities
4
Total Income
Expenditure on:
Charitable activities
6
Total Expenditure
6
Net income before transfers
5
Transfer between funds
12
Net (expenditure)/income for the year
Funds brought forward
Funds carried forward
12&13
Unrestricted
Designated Restricted
Total
funds
Total
funds
funds
funds
funds
2021
2020
£
£
£
£
£
1,649
0
0
1,649
3,373
13
0
0
13
79
147,483
0
10,000
157,483
156,439
149,145
0
10,000
159,145
159,891
0
0
163,545
0
0
163,545
171,127
163,545
0
0
163,545
171,127
-14,400
0
10,000
-4,400
-11,236
12,201
0
-12,201
0
0
-2,199
0
-2,201
-4,400
-11,236
7,713
46,414
85,287
139,414
150,650
5,513
46,414
83,086
135,014
139,414

20

Balance Sheet as at 31 March 2021

Notes
Fixed assets
Tangible assets
8
Investments
9
Current assets
Debtors
10
Cash at bank and in hand
Creditors: amounts falling due within one
year
11
Net current assets
Net assets
Funds
Unrestricted income funds
Designated funds
13
General funds
Restricted funds
12
Total funds
Unrestricted
Restricted
2021
2020
funds
funds
Total
Total
£
£
£
£
660
81,476
82,136
82,412
253
-
253
253
913
81,476
82,389
82,665
3,168
3,168
576
55,380
1,610
56,990
67,324
58,548
1,610
60,158
67,900
- 7,533
-
- 7,533
- 11,151
51,015
1,610
52,625
56,749
51,928
83,086 135,014
139,414
46,414
-
46,414
46,414
5,513
-
5,513
7,713
-
83,086
83,086
85,287
51,928
83,086 135,014
139,414

For the year ended 31 March 2021, the charity was entitled to exemption from audit under section 477 of the Companies Act 2006. No Member of the charitable company has deposited a notice, pursuant of section 476, requiring an audit of these accounts under the requirements of the Companies Act 2006.

The Trustees acknowledge their responsibilities for ensuring that the charity keeps accounting records which comply with section 386 of the Act and for preparing accounts which give a true and fair view of the state of affairs of the charity as at the end of the financial year and of its surplus or deficit for the fi nancial year in accordance with the requirements of section 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to accounts, so far as applicable to the charity.

These accounts have been prepared in accordance with the provisions applicable to companies subject to the small companies regime within part 15 of the Companies Act 2006 and with the micro-entities provision.

Approved by the Trustees on:

----- Start of picture text -----
Nov 25, 2021 Richard Cook (Nov 25, 2021 07:53 GMT)
----- End of picture text -----

And signed on their behalf by Richard Cook, Chair of Trustees

21

Notes to the Accounts for the year ended 31 March 2021

Accounting Policies

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard for Smaller Entities published on 16 July 2014, the Financial Reporting Standard for Smaller Entities (FRSSE), and the Charities Act 2011 and applicable regulations.

The accounts have been prepared under the historical cost convention with items recognised at cost or transaction value unless otherwise stated in the relevant note(s) 1 to these accounts.

Income is recognised in the period in which the charity is entitled to receipt, the amount can be measured reliably, it is probable that the income will be received.

All expenditure is accounted for on the accruals basis as soon as there is a legal or constructive obligation committing the charity to the expenditure, it is probably that settlement will be required, and the amount of the obligation can be measured reliably. Irrecoverable value added tax is included in the cost of those items to which it relates.

Fixed assets retained for continuing use in the charity are stated at cost less depreciation. Depreciation is provided at rates calculated to write off the cost less estimated residual value of each asset over its expected useful life, as follows:

Leasehold property amortisation 1% straight line Office equipment and furniture 15% reducing balance Computer Equipment 25% straight line

The General Fund is an unrestricted fund which is available for use at the discretion of the Trustees in furtherance of the general objectives of the charity and which have not been designated for a specific purpose.

The Designated Funds are unrestricted funds which have been set up by the Trustees to meet identified future costs of the charity and allow the charity to continue should there be a future funding shortfall.

Restricted Funds are funds which are to be used in accordance with specific restrictions imposed by the donors. The aim and use of each restricted fund is set out in the notes to the accounts.

Incoming resources and resources expended are allocated to the Funds on a direct or time apportioned basis as appropriate.

The charity operates a defined contribution pension scheme. Contributions are charged to the statement of financial activities as they become payable in accordance with the rules of the scheme.

(g) Donated Service

Donated services provided by individuals or entities as part of their trade or profession are included as incoming resources as their estimated open market value where the benefit to the charity is reasonably quantifiable and measurable.

22

Notes to the Accounts (continued) for the year ended 31 March 2020

2. Donations and legacies
Donations:
Unrestricted donations
3. Investment income
Interest
4. Income from charitable activities
Client contributions for counselling
Gift Aid recoverable on client contributions
Mediation income
Family Matters Bursary Fund
Award for All
Life Skills and Parenting Programmes
Supervised Contact Centre
Training income
Room hire and other income

General
Restricted
Total
Total
Funds
Funds
2021
2020
£
£
£
£
1,649
-
1,649
3,373
1,649
-
1,649
3,373
General
Restricted
Total
Total
Funds
Funds
2021
2020
£
£
£
£
13
-
13
79
13
-
13
79
General
Restricted
Funds
Funds
2021
2020
£
£
£
£
106,398
-
106,398
131,973
5,538
-
5,538
5,568
7,314
-
7,314
11,955
-
-
-
-
-
10,000
10,000
5,000
-
-
-
-
-
-
-
-
-
-
-
-
28,233
-
28,233
1,943
147,483
10,000
157,483
156,439

The increase in other income is due to a £10,000 covid grant, plus £17,933 of CJRS grant income.

23

Notes to the Accounts (continued) for the year ended 31 March 2021

5. Total resources expended
These include:
Wages and salaries (including redundancy)
Employers national insurance
Pension costs
Depreciation
Average number of employees
2021
2020
£
£
120,338
111,304
622
1,483
2,693
2,211
936
936
17
16

There are no staff members earning in excess of £60,000 pa

24

Notes to the Accounts (continued) for the year ended 31 March 2021

6. Expenditure
Charitable activity costs, by type of expense
Wages and salaries (including redundancy)
Pension costs
Mediation costs
Loss on disposal of assets
Training direct costs
Supervision
Travel and subsistence
Rent
Rates
Light and heat
Cleaning
Telephone and fax
Advertising
Stationery, postage and printing
Subscriptions
Relate membership
Bank charges
Insurance
Software and computer maintenance
Repairs and maintenance
Sundry expenses
Professional fees
Depreciation and loss on disposal of assets
Governance costs
Independent examination
Accountancy
Wages and salaries
Total charitable expenditure
2021
2020
£
£
120,961
112,787
2,693
2,211
5,254
7,807
-
-
2,550
6,227
4,662
7,043
-
1,209
-
-
2,766
2,754
1,490
2,028
209
639
1,841
2,298
216
216
363
936
602
673
8,779
8,840
2,507
1,930
895
889
585
471
1,441
2,370
703
4,980
300
417
936
936
159,753
167,662
360
360
3,432
3,105
3,792
3,465
163,545
171,127

7. Trustee's remuneration and expenses

No Trustee received any remuneration from the charity in relation to the performance of their duties.

There are no related party transactions to disclose.

25

Notes to the Accounts (continued) for the year Notes to the Accounts (continued) for the year ended 31 March 2021 ended 31 March 2021
8. Fixed assets Land and Plant and
buildings machinery Total
£ £ £
Cost
At 1 April 2020 93,644 8,970 102,614
Additions - 660 660
Disposals - - -
At 31 March 2021 93,644 9,630 103,274
Depreciation -
At 1 April 2020 11,232 8,970 20,202
Charge for the year 936 - 936
On disposals - - -
At 31 March 2021 12,168 8,970 21,138
Net book value -
At 31 March 2021 81,476 660 82,136
At 31 March 2020 82,412 - 82,412

In the opinion of the Trustees, the current market value of the leasehold land and buildings at the balance sheet date was approximately £190,000.

9. Investments
Cost
At 1 April 2020
At 31 March 2021
Other investments
Unlisted investments stated at cost
10. Debtors
Trade debtors
Other debtors and prepayments
11. Creditors: amounts falling due within one year
Trade creditors
Other taxation and social security
Accruals
Other creditors
2021
£
253
Other
investments
£
253
253
2020
£
253
2021
£
1,555
1,613
2020
£
75
501
3,168 576
2021
£
692
2,078
4,763
-
2020
£
1,710
2,138
4,763
2,540
7,533 11,151

26

Notes to the Accounts (continued) for the year ended 31 March 2021

12. Restricted Funds
Capital Fund
Leasehold property
Promoting health and well-being
Parenting Project Grant
Awards for All
Total restricted funds
13. Designated Funds
Building Fund
Running Costs Reserves Fund
Organisational Development Fund
Transfer
At 1 April
Incoming
Outgoing
between
At 31 March
2020
resources
resources
funds
2021
£
£
£
£
£
82,412
-
-
(936)
81,476
1,000
-
-
-
1,000
1,875
10,000
-
(11,265)
610
85,287
10,000
-
(12,201)
83,086
Transfer
At 1 April
Incoming
Outgoing
between
At 31 March
2020
resources
resources
funds
2021
£
£
£
£
£
30,000
-
-
-
30,000
12,500
-
-
-
12,500
3,914
-
-
-
3,914
46,414
-
-
-
46,414

14. Members’ liability

The company is limited by guarantee. Every member of the company undertakes to contribute to the assets of the company in the event of the same being wound up while he or she is a member, or within one year after he or she ceases to be a member, for payment of the debts and liabilities of the company contracted before he or she ceases to be a member, and of the costs, charges and expenses of winding up such amount as may be required not exceeding £1. The number of members at the balance sheet date was 7 (2020/21).

15. Control

Relate Bournemouth Poole and Christchurch is constituted as a charitable company with no share capital. Control of the company is therefore vested in the trustees.

27

Final Annual Report and Accounts 2021

Final Audit Report

2021-11-25

Created: 2021-11-22 By: Hannah Jeffery (hannah@hjaccountsmanagement.co.uk) Status: Signed Transaction ID: CBJCHBCAABAA4CykbHlm2yjvy8bs3BeLj0As0Pf7fkuw

"Final Annual Report and Accounts 2021" History

Document created by Hannah Jeffery (hannah@hjaccountsmanagement.co.uk) 2021-11-22 - 10:10:21 AM GMT- IP address: 213.205.194.101

Document emailed to Richard Cook (rcookweb@googlemail.com) for signature 2021-11-22 - 10:12:41 AM GMT

Email viewed by Richard Cook (rcookweb@googlemail.com) 2021-11-25 - 7:51:47 AM GMT- IP address: 66.249.93.91

Document e-signed by Richard Cook (rcookweb@googlemail.com) Signature Date: 2021-11-25 - 7:53:22 AM GMT - Time Source: server- IP address: 82.4.30.97

Agreement completed.

2021-11-25 - 7:53:22 AM GMT

Relate Bournemouth Poole and Christchurch

Independent Examiner’s Report to the Trustees of Relate Bournemouth Poole and Christchurch

I report on the Financial Statements of the Charity for the year ended 31 March 2021.

Respective responsibilities of trustees and examiner

The trustees (who are also the directors of the company for the purposes of company law) are responsible for the preparation of the accounts. The trustees consider that an audit is not required for this year (under section 144(2) of the Charities Act 2011 (the 2011 Act)) and that an independent examination is needed.

Having satisfied myself that the Charity is not subject to audit under company law and is eligible for independent examination, it is my responsibility to:

Basis of independent examiner’s report

My examination was carried out in accordance with General Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ‘true and fair view’ and the report is limited to those matters set out in the statement below.

Independent examiner’s statement

In connection with my examination, no matter has come to my attention:

  1. which gives me reasonable cause to believe that, in any material respect the requirements:

  2. a. to keep accounting records in accordance with section 386 of the Companies Act; and

  3. b. to prepare accounts which accord with the accounting record, comply with the accounting requirements of section 396 of the Companies Act 2006 and with the methods and principles of the Statement of Recommended Practice: Accounting and Reporting by Charities

have not been met; or

  1. to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.

Signature …… SueW ………… Date 15[th] December 2021

Mrs S Wintle FMAAT Independent Examiner 27 Bascott Road Bournemouth BH11 8RJ