YMDDIRIEDOLAETH GOFALWYR GOGLEDD CYMRU -
GWASANAETHAU GOFAL CROESFFYRDD
CARERS TRUST NORTH WALES -
CROSSROADS CARE SERVICES
(A COMPANY LIMITED BY GUARANTEE)
REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED
31 MARCH 2024
CONTENTS
Pages
Report of the TrusteeslDirectors
Report of the Auditors
9-11
Statement of Financial Activities
12
Balance Sheet
13
Statement of Cash Flows
14
Notes to the Accounts
15-24
REGISTERED COMPANY NUMBER- 6205600
REGISTERED CHARITY NUMBER . 1119142

YMDDIRIEDOIAETA GOFALWYR GOGLEDD CYMRU- GIJVASANAETHAU GOFAL CROESFFYRDD
CARERS TRUST NORTH WALES- CROSSROADS CARE SERVICES
(A company Iimitecl by suarantee)
REPORT OF THE TRUsT￿EsID4REcToRs FOR THE YEAR ENDED 3.1 MARQkl ?0?4
The Directors of Carers Trust North ljllales {'the Charity,), viho are also Trustees for the purposes of
charity laTrv (hereinafter relerred LO as 'the Trustees'l, present their report and audited financial
statements for the year ended 3.1 Iwlarch 2024.
Reference and Administrative InTormation
Charity name
Yniddiriedolaeth
Gofalwyr
Gogledd
Cymru
Gwasanaethau Gofal Croesfyrdd I Carers Trust North
)JVales - Crossroads Care SeDJices
Charity registration number
Company iegistration number
CSSIVV registration number
Registered office and operational
address
1119142
06205600
W030001A50
Oyice Suite 39 & 40, Quinton Hazell Enterprise Parc,
Glan-ij-wern Road, Colwyn Bay, Conivy, LL28 5BS
Trustee
The Trustees of the Charity who served during ihe year ended 31 March 2024 and subsequently were
as follows..
Riia Jone>
John Rees
Daiiid Brydon
ichael Boyle
Andy Burgen
Alan Di-on
Pearl Roberts
Maria Skudlarz
Bethan Trenchard
Chair
Vice-chair
Treasurer
AppoinLed 1 November 2023
Management Team
Alison Jones
Karen Allen
Chief Executive Officer (CEO) I Company Secretary
Care Manager - Registered Care Manager
Auditors
Salisbury & Company Business Solutions Limited
Siatutory Auditors & Chartered Accountants
Irish Squara
SL Asaph, Denbighshire, LL17 ORN
BaD.kars
National Vlestmin)ter Bank plc, 5 Queen SireeT, Rhyl, LL18 1 RS
co. no. 6205600

YMDDIRIEDOLAETFI GOFALIIIJYP GOGLfDD CYMRU . GWASANAETklAU GOFAL CROESFFYRDD
CARFRS TRUST NORTFI WALES- CRObSROAnS CARE SERVICFS
(A comp¢lnJi limited bij guaranteg
REPOP.T OF THE TRUSTEESIDIRECTORS FOR TFIE YEAR ENQED 3,1 MARCH 2094
Structure Goiiernance and hAana
ement
Goijerning Docurnent
The organisation is a chariiable company limited by guarantee, incorporated on 5 April ?007 and
registered as a charity on 10 Maji 2007. The company was established under a Wlemorandum of
Associaiion which established the oojects and powers of the chariiable company and is governed
under its Articles of AssociaLlOn.
In the eiient of the cornpaniJ being WOLind up, members are required to contribute an amount not
exceeding £5.
As a charity, the company is potentially exempt from tax on its charitable activities under the
provisions of the ICTA 1988 applying to charities.
Recruitmeni and Appointment of Trustees
Individuals with an interesi in the work of the Charity are approached to offier themscslves for election
as Trustees with a vieiiv to maintaining a broad mi- of skills and experience. Potential trustees are
inviied to an Inter￿le11v and to attend meetings of the Charity before an appointment is made.
Trus'tee Induciion and Training
All Trustees are proi/ided ￿111th a Tru)tee Pack containing the relevant Charity Commission
documentation, the organisation's Business Plan and Risk Register and oiher inTormaiion to ensure
awareness OT Their roles and respoiisibiliLies. They also attL end occasional training sessions arranged
by th.e Chariiy relating to aspects Oi their role, and are encouraged to attend courses and meeiings
organised by tha naTional organisation.
A folder is mainiained Tor each Trustee which includes details of their proiessional background,
DBSIPOVA checks, signed regLilatory document) and training certificates.
Organiaational atructure
There ar£J up to tvielve Trusiees who are responsible for the strategic direction of the Charity. The Tull
3oard meeis bi_monti*liJ with t￿110 subcommittees m8c)Ying in the iniervaning months. All Trustees are
members of at least one of the two subcommittees
Finance and General Purposes (FGPI, Care
Provision and Strategic and Service Development (GPASS).
Day to day management and administration is delegated io the Chief Executive Officer and
Management Team who meet and consult regularly with ihe Trusiees and attend Trustees, meetings.
Related Parties
The Charity is affiliaied to the Carers Trust (Charity Registration Number 1145181 }, a UK charity.
Carers Trust provides Policies and Procedures which the ChariÈy is required to adopt, offers support,
guidance and training, arranges suitable insurance for the Charity and encourages communication
aiid dissemination QT good praciice among neNvork partners.
Risk Management
The major risks to ￿VhIch the Charity is eAposed are reviewed by the Trustees and a risk register
maintained. vihere appropriate, systems and procedures are established to mitigate the risl(s in
accordance with the Charity's PiisI( Management straiegy. Releilani sections of the risk register are
reviebved ai the sub-committee rneetings with any issues raised being acted Lipon as necessary and
referred to the full Soard meeting. In addition, the register is reviewed in full on an annual basis.
CD. no: 6205600

YIADDIRIEDOLAETH GoFAL￿vYR GOGLEDD CYMRIJ . GWASAhlAFTHAU GOrAL CROEStFYRDD
CARtRS TRUST NO,RTH VIJALES - CRQSSRQADS CARE SERIIICES
(A company lirnited by guarantee)
REPOR I OF TYE TRUSTEESIDIRECTORS FOR THE YEAR ENDED 31 ilJlAP.CH ?024
The Policies and Procedures provided by Carers Trust (as referred io above) are folloiNed by the
Charity. In iernal control risks are minimised by the implementation of procedures for authorisation of
transactions and projecis. Procedures are in place to ensiire compliance iNith ihe health and safety of
starf, clients and their families.
Ob'ectiva
-) and Activities
The objeciiiles and principal activities Oi ihe Charity lo beneTlt the public are encompassed ijvithin its
/ision, ￿llIss1On and Values as sel out belo￿V. The trustees, staff and volunieers are guided by these
statements and the services provided by the organisation will always adhere to them.
VISION
-ry C¢irer in North Wale> to be
Carers Trust North lJllaleJ Crossroads Care SeNices wanis ev-
recognis-d, supported and offered services to help them maintain thair obvn health and ￿le11beIng.
MISSION
Carers Trusi North ljllales Crossroads Care Services..
proi/ides senjices ihjithin the diverse region of North ljvales that reopond to the needs of carers and
the people ihey support, offering them peace of mind and underitanding.
viorlcs iviil carors and other Sial(eholders to influence seD/ice innovaÈion and growrth.
VALUE
Carers TrLisI North Vllales Croasroads Care Services places carars and ihe people ihey supporT at the
heart oi everytiling live do.
Trusi - we understand that our services only reipond to carers, needs when they trust us to cal-e
for the persoii thtsy support.
Involvement
carers and ihe people they SLlPPOrt drive Carers Trust No-th Wales Crossroads
Care Services service design and development.
Qualiiy - by employing motivated, irained, qualified and commitr(ed staff, we ensure that our
sep￿iceS are high quality, flexible, responsive and coniinually improving.
Family friendly - we recognise that our seNice irnpacts on families and Triends noi just the carer
and ihe person thay support- and so we design our services with ihat in mind.
Availability and accessibility - we work to make our services available and accessible to as many
carers and people they JUPPOrt as possible.
Dignity and respect- we always treat carers and the people they support with dignity and respeci.
Working for change
we ijvork proactivelii with governrnent and policy mal(ers at national and
local level to influence legislation and practice.
Partnership wor￿Ing
we acÈively explore opportunities for establishing joint projects and
relationships with other organisations that will improve services Tor carers and the peoDle they
support..
Learning
ve learn from the good practice of others in order to improve our seNices for carer)
and the people theji support and we encourage OThers to learn from us.
Language - we respecÉ the diversity of culture and language within Noi-th Wales and ensLire the
delivery of a fully bilingual {VllelshlEnglish ) service as required.
co. no.. 6205600

YfvIDD,IRIEDOI AETH GOFALVIIYR GQGLEDD CYMRU . GWASANAETH.4U GCFAI CROFSFF'IRDD
CARER.S TRUST IllORTH IIJALES - CROSSROADS CARÈ SERVICES
(A company lirnited by guarant- I
REPORT OF THE TRUSTEFSIDIRECTORS FOR TPIE YEAP, EIIIDED 3.1 ilrtARCH 2024
En3uring our Work Deli)iers our Aims
The Charity is registered INlth the CIVV (Care Inspectorate Wales) as a domiciliary care agency for
both adults and children. It employs paid support workers to provide respite for carers, The worl( of
the SUDPOrt workers is monitored regularly and th-ir effectiveness and skills are assessed by Iheir
managers.
Focus o'f our Work
The objectives referred to above are achieved by the use of the following straÉegies'.
emplo]i ing paid support wJorl<ers to provide assistance, either in Lhe home or in the communiti
to alleviate thts stresses e,xperienced by carers.,
working wjith othar charitable organisations, local auihorities and the Betsi Cadwaladr
University Health Board (BCUHB), ihe Charity supplements and complements existing
statutory services.,
providing high standards of rollable service from trained staff;
ensuring that contaci with the Welsh-speaking public and carers is made in the language of
their choice, followiing adoption by the Charity of ihe Carers TrLlSt INales Revised Ihlelsh
Language Scheme.,
seel<ing newi and diverse sources of funding in order to improve the financial sirenoth and
SUSiainabiliÉy of ine Chariiy
Training
All staff receive ti'aining and are qiialifitsd io a level commensurate with théir roles. All CSWIS
participaie in an ongoing iraiiiing programme ￿1hIch includeo ihe main aspecÉs of care, health ayd
sai ety, moving and handling, personal cai-e, first aid, safeg uarding. All siaft" ara registered with Social
Care Wales, mandatory for care staff working in Wales. The Charity has a iargei of 100%
qualiTication for Cslnls to at leasi l evel 2 QCF Standard in Care cui-rtsnlly 960/0 have attained this
leiiel ivith 3? % also having atrLained l evel 3.
The CEO and Care Manager hold relevant Caielmanagement qualiiicalions. Tne CEO has
undertaken both generic and specialist Train the I rainer courses aiid is able to daliver health and
saTety, POVA, food hygiene, infection conirol, fire safely and manual handling training internallj to
staff. Bo",h are registered with Social Care Ilvales as per current reqLiiremenis across Vvales.
Deliverin
Public Benefit
The Trustaes confirm thai they have reTerred to the guidance contained in the Chariiy Commission's
genercil guidance on public beneTIt when reviewing the Charity's objectives anJ actiijities and in
developing strategy for the fuiure. Iii particular, the Trustees consider how planned activities will
contribute to the aims and objectives.
AII OLir charitable activities foGUS on ihe provision of respita care in some form and are undertaken to
further our charitable purposes for the public benefit.
Who used and beneTited frorn our services
CarerJ Trust North Wales contirTrued to receive the acknoiNledg£xment and support from the Sialutory
sector.. _66 % of referrals came from Social SeDiices and -290/, from the Hea5th sector wilh Ihe
balance coming from cai-ers, their families and friends, and partners in ihe voluniary sector.
co. no.. 6205600

YMDDIRIEDOLAETH GOFALWYR GOGLEDD CYMRII - GlJVASAhlAETHAU GOFAL CROESFFYRDD
CARERS TRUST blORTH WALFS- CROSSROADS CARE SERVICES
(A company IiFnitecl by guarantee)
RÈPOR I OF THE TRUSTEESIDIREC I ORS FOR THE Y£AP, ENDFD 3.1 IARCH ?024
In continuing to carry oui its objectives, 33,999 hoLirs of care bvere delivered to carers and their
families in Nlorlh Iiljales and Ceredigion through our ti-aditional respite services, providing beneilt to
boih carera clnd the people Tor bvhom they are caring.
Alongside the one to one traditional respite hours provided to carei-s in 2023-24 we also continued to
offer information, advice and activities lo carers and cared for living with demeniia across North
Wales. Via our si- Deii i entia Centres across blorth INales, INe offar aUPPOrt To both individuals living
iith dementia and their unpaid carers and ijvider family members and Triends.
We also facilitated children's groLlPS and 1-1 sessions across Coniiry, for those children viith very
complex n£Jeds. Feedback from ihe carers who us_
our services (groups and one to one) reports an
improilement in their OiNn health and wellbeing and a feeling of being supported in iheir caring role,
thereby alloviing theiTr to conlinLie caring for a longer time.
INe conTinued io access funding and supported over 500 unp1c id carers across North Wlales in 2023-
24. INe did ihis in a variety of ways, including providing food parcels and laplops and school
equipment to unpaid carers and their families.
Our health funding allowis us to offer SLippor! to unpaid carers wiho haKie appoinimenTS to attend to
-ds or who a re experiencing stress or are just generallij unwall. Wle delivered this
their own healtn nea
servico to 521 carers, witl 4,031 hours throughoLli the financial year.
chievemenis and P2fTurrnance
Only a few yaar) acJo, tkie Charity was almost entirely dependent Lipon seivice leiiel agreements with
ihe six local authorities of North IAlales and BCUHB. Vvhile funding from the local authorities
conTinues, the naiui e of that provision has changed over time and noijli also includes funding on Spot,
BroKerage and Voucher bases.
As nottsd in pravious years, an inci easing level of group work wilh childron and adu5TS is nobv provided
with funding from ihe local authoriiies and BCUHB, Carers Trusi, Families Firsl, other charitable
Tunding and fundraisers.
The work iNiih children has been extended wilh the a1￿lard of addition?.1 TLinding of £45,000, for three
years from Septemoer 202? by kile Waterloo Foundation LO SUPPOrt carars wlith children ￿11th complex
needs in Denbighshire and Conwjy.
G)Nalia Care Serrfice
This service has been developed over a number of years to improve the choice available to carers, to
allow them to purchase additional care from the Charity and take advantage of the high quality care
we providkn.
The service continLies to be actively promoted and the number of GINalia CGlre hours
delivered in the yaar ￿VaS 4,031.
Dementia Centre
Carero Trust North Wlales Crossroads Care Services is now commissioned to manage SIA Dementia
Cenires pan North Wales in partnership between BCUHB, the six North Wales local authorities and
the Vvelsh Government. This financial year oiler 900 indiiiiduals and their unpaid carers have been
supported.
co. no.. 6205600

ytlJlD￿IRlEDoLAETFJ GOFALIJIPIR GOGLEDD CYMI RU - GwAsA￿l.4ETHAu GOFAL CROfSFFYRDD
CARCPAO TRLliT blORTH ￿v,￿LEs - CROSSROADS CARÈ JFRIIICES
(A cornpanij lirnsted bji guarantee)
REPORT OF THE TRUSTEESIDIRECTORS FOR THF YEAR ENDED 3.1 fvIARCH ?0?4
lJVell-be7ng and Inclusion
le continue to utilise funding of £343,?66 which was sourced from the Welsh Goijernment
(administered by Carers Trust Wales) to fund ihree Wellbeing 8, Inclusion Officers during the period
from October 2022 to March 2025, and io provide small grants to unpaid carers.
Financial Review
The Charity's staff ancl trusLees continue to implement strict financial controls, continually stseking
neijv sources of income and worlcing to realistic budgets.
The StatemenT of Financial Activities for 2023-24 shows a surplLlS of £3,778 on unresiricted funds
during the yaar and an increase OT £51,273 in resiricted funds.
At The end of tha ijear the total net assets of the Chai-ibi were L606,976 of which £174,810
represented Linrestricted rtsserves and FA32,166 restricted reservJ) (including £75,694 designaied).
Principal trunding
The Charity coniffinued to receive )UPPart from the statLItOnJ SGCtOi
across Nlorth Wales and
Ceredigion and while the majority of the Tunding during the period lolas roceiiiod from the County
Councils, BCUAB (pan North Vllales) ancl the Iillalsh Government siJc nificant addiiional support lin
kind and/or pecuniary) was rtsceived from..
Fam ilies First-
Ilvelsh Government via Carers Trust.,
Lloydi Bank FoundaLIOn,'
Waierloo Foundation.,
OTher chariiable organisations and trusts.,
Fundraising activities and donations from staff, Trustees, ex siaff, carers, and the PLiblic.
Rasen/e> Policy
Th- Charity needs to retain reserves lo safeguard pis service delivery GomrniTrnenls in the event of
delays and Lincertainiy in ihe receipt of grants and otner income. li must also ensure thai it is in the
position to meet the potential redLindancy cost of its employees, many of iNhom are longsianding.
The Charity holds both unrestricted and restricted funds together with an element of each as
designaied funds..
'Jnrestricted funds are thosa available for use at the discretion of the Board of Trustees in
furtherance of the general objectives of ihe Charity-,
restriGted funds are those subject to restrictions on their expenditure imposed by the donor or
through terms OT an appeal. These include funds which, if noi for a geographical restriction,
would otheriNise be included as unrestricted funds. Although these funds are expendable as
if unrestricted, they may only be expended in the relevant geographical area,.
designated funds are boih unrestricted and resiricted funds (diie to geographical restriction)
eai-marked by ihe Trustees for particular purposes.
co. no.. 6205600

'KIlADDIRIFDOI AE-fH GOFAL¥WYR GOGLEDD CYIARU . GlJVASAèIAETHAU GOFAL CROESFFYRDL)
CARERS TRVST NORTH IVALFS- CROSSROADS CARE SERVICtS
(A company limited by guarantee)
r*LI ?0?4
REPORT OF THE TRUSTEESIDIREGTORS FOR THE YEAR ENDED 31 IlJ3APNX
Plan> for Fu'tur[3 P2Yiods
The Trustees continue to SLlPPOrt the staff with the implementation of the Charity's business plan
which includes clearly staled strategic aims having regard to the Vision, Mission and Values of the
Charity (inGluded above).
Ihe Charity continues to sirengthen its position by developing e,xisting relationships but also
diversifying into new ones. Service development continues and the Charity's working practices will
continue to be reviewed, improving flexibility of service as required oy both carers and funders.
Looking foDNard, financial and practical support for the future will be provided by:
continuation of local authority and BCUHB funding into 2024-25-,
continLiation OT Families First fu nding for iNork Wilh iamilies iNith disaoled children in Conwy-,
extension of the above into Denbighshire with ihe support of funding from the Wlaterloo
FoLindaLlOn',
further deiielopment of dementia cenires and related activities across Xi lorth Wales to provide
IIlTormalion and practlGal support to people with a diagnosis of demaniia and their carers., joint
funding iNjll continue from BCUH8 land Welsh Government) and the six NorLh Wales local
authoriiies.,
extension of ihe work of the nO￿V four Wellbeing and Inclusion Oft'icers, funded by the Ijvelsh
Governmenl, and the award of small grants to unpaid carers,.
the Amser Ni projeci which commenced in 2023-2024 funded by Carers Trust - this will
supoortl ihe Imlellbeing & Inclusion OTticers ￿v1th funding ror activities. groups and outings for
unpaid carars, iheir families and the people they care Tor.
FLinding applications continue ta be prepared and submitted by the Wlanagement Team in order to
maintain and develop setvice) to carers and their fatfiilies across North Wales.
Res
onsibilizies gf ihe Trustees
The Trustees are responsible for preparing the Report of ihe TrLlStees and the financial siatements in
accordance Wiih applicable law and United Kingdom Accounting Standards (United Kingdom
Generally Accepied Accoun(iNg Practice).
Company law requires the Trustees to prepare financial statements for each financial year which give
a true and fair view of the stale of affairs of the charitable compaii y and of the incoming resources
and application or resources, including the income and expenditure, Oi Ilie charitable compariy for that
period. In preparing those financial statements, the Trustees are required to
select suitable accounting policies and then appli] them consistently.,
observe the methods and principles in the Charity SORP.,
make judgements and esiimaies ihat are reaionable and prLident',
prepare the financial stataments on the going concern basis Linless it is inappropriato to
presume that the charitable company will continue in busiiiess.
co. no.. 62056QQ

Y1TrlL)D￿RIEDoLAÈTH GOFALWfR GOGLEDD CY￿1Ru - GlIVASAINI.4tTklAU GOtrAL CROFSPFYRDD
CARERS I RUST IllORTH W.ILES . CROSSROADS CARE SERVICES
(A comL)aniJ limited bji guayantee)
P.EPORT OF THQ TRiJSTEESIDIRECTORS FOR T14E YEAR Eli IDED 31 MARCH 2Q?4
The TrLrstees are responsible for l(eepiiig proper accounting records wihich disclose viith reasonable
accLiracy at any time ihe financial position of the charitable Gompany and to enable them to ensure
that the financial statements comply with the Companies rlct 2006. They are also responsible for
safegLiarcling the assets of the charitable company and henco for taking reasonable steps lor th-
prevention and detection of fraud and other irregularities.
Sta'tement aa to Dioclosure of InforrnaTion to Auditors
In so far as the Trust&es are aware..
there is no relevant audit information of which the charitable compansl's aLiditors are
unaware", and
the Trusiees have taken all steps that they ought to have tal(en to make themselves aijvare
of any relevant sudit information and to establish thai the auditors are aiware of that
information.
Aud i.tors
Salisbury & Companji of St Asaph coniinued as the Charity's auditors during the ijear and have
expressed their willingneso to continue in that capacity.
In preparing this report, the Trusiees have iaken advantage of ihe small companies. eyempiions
provided by section 415A of the Companies Act 2006.
Bji order of ihe board
Alison Jon.e
Company Secretary
20 November ?024
co. no.. 6205000

Rejort of the Inde
eni den'l Audi'tors to the ￿lembe¥S o
YmddiriedolaeL.h Gofal
rGo
ledd C
mru - Gwasanaeihau Gclal Croes
Carers Trust North ljllales - Crossroads Care Service
rdia
ODinion
INe have audited Lhe financial statements of Ymddiriedolaeth GofaliNyr Gogledd Cymru - Gwasanaeihau
Gofal Croesfyrdd I Carers Trust Nlorth Wales - Crossroads Care Services (the 'chariiable company,) for the
year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, the
Cash Flow Statement and notes lo the financial slatemenis, including a summary of signiiicanl accouniing
policies. The financial reporting frameiNork thal has been applied in iheir preparalion is applicable la￿1 and
UniTed Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Praciice)-
In our opinion the financial statements..
give a true and fair vieiiv of the state of the charitable company's affairs as at 31 March ?0?4 and of
its incoming resource5 and application OT resources, including its income and expendiLur
for the
year then ended.,
haile been properly prepared in accordance viiih United Kingdom Generally Accepted Accounting
Practice., 8nd
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
Vlle conducted our audit in accordance with International Standards on Auditing (UK) (ISAS (UKII and
2pplicable law. Our respoiisibilities under those standards are further described in the Auditors,
responsioilities Tor the audit oi the financial staiements seGtion of our report. W- are independeni of the
chariiable compan Ji in accordance iNith tne ethica5 requirements ihai are relevant to our audit of the fir,ancial
Siaiements in the UK, including the FRC'S Ethical Standard. and ￿ve have fulfilled our other ethical
responsibilities in accordance with these reqLiiremenLS.
We believe thai the audiT ei/idence we hav
obiained is sufficient and appropriate to provide a basis for our opinioii.
Conclusions rralating TO going concern
In auditing the financial iiaiements, we have concluded ihat the trusiees, use of the going concern basis of
accouniiiig in the pi-eparation of tne financial statements is appropriate.
Based on the work we have performed, we have not identified any ni.aterial uncertainties relating to events
or conditions that, individLially or collectively, may cast signif icant doubt on the chai'itaole company's ability
to coniinue as a going concern for a period 05 at least twelve monihs rrom when tha financial statements are
authorised for issue.
Our responsibilities and the resoonsibilities of the trustees with respecT io going concern are described in
the relevant seciions of this report.-
other informaiion
The trustees are responsiole for the other information. The other inTormation Gomprises the information
included in the Annual Pieport, other than the financial statemenis and our Report of the Independent
Auditors thei-eon.
Our opinion on the financial siatements does not cover the other information and, excepi to the extent
oiherwise e-plicitly slated in our report, we do not express any form of assurance conclusion thereon.
In connection bvitn our audit of tne financial statements, our responsibilitij is to read the other information
and, in doing so. consider wheiher ihe other inTormation is materially incoilslstent liviin the financial
statements, or our knowledg_
ODiained i n the audit or otherwise appears to be materially misstated. If we
ideniify such maierial inconsisiDnGies or appareni material misstaiements, we are i-quired to determine
whetfler this gives rise to a material missiatement in tha financial statements themselves. If, based on the
work we have perform-d, we conclude that there is a Thaterial misslatement of this other information, we are
requii-ed to repory thai fact. W- have nothing to report in this regard.

Opinions on other rnalters prescribed bj Ihe Companies Act ?OO£
In our opinion, based on the work Lindertaken in the coui-se of the aLidit=
Ihe information given in the Report of the Tiustees for the Financial year for livhich the financial
statemenis are prepared is consisient with the financial statements., and
the Repori of the Trustees has been prepared in accordance wiith applicable legal reqiiirements.
Matters on ljvhirh iDJe are required to report by exception
In the lig ht of the Icnowledge and understanding Oi the charitable comDaniJ and its en)iironment obtained in
the course of the audit, we have not identified material misstatements in the Pieporl of the Trustees.
We have nothing io report in respeci of the following matters where the Companies Act 2006 requires us lo
report to you if, in our opinion-.
adequate accounling recor-ds have not been kept or returns adequate for our audit have not been
recei)ied from branches not visited by LIS,. or
the financial statements are not in agreement IN1th the accounting records and returns., or
certain disclosures of irustees, remuneration specified by law are noi rnade., or
we have noi received all the irfiormation and explanations we require for OLir audit.
Responsibiliiies of trusiees
As explained more fully in the Statement of Trustees, Responsibiliiies, the trusiees (ljvho are also the
directors of the charitable company fof the purposes of company laiN) aro ie)ponsible for ihe preparation of
the fiiiancial statemenis and for being satisfied that they give a true and fair vie.IN, and for SLich iniernal
control as ihe Lrustees determine is nGcassary lo enable the preDaraiion oi financial slalcjmenis that are Iree
from maÉeria5 misstatement, INheiher due lo fraud or error.
In prtsparing the i inaricial slaiemenls, the truatees are responsible for assessing tle charitable companls
abiliiy to cantinue as a going conctsrn, disclosing, as applicable, rnattars related to going concorn and using
the going concern basis of accounting unless the trLlStees either iniend io liquidaie the charitable company
or to cease operations, or haiie no realistic alternative but lo do so.
Our rasponsir)ilities Yor the audii of the financial statements
Our objectives are to obtain reasonable assurance about whether tne liiia ncial st2temeniS as a Wilole are
frtse from maTerial misstateiment, wjhether due io fraud or tsrror, and to issue a Report ot the IndepcJndent
Aiiditors that inclLides our OT)inion. Reasonable assurance is a high level of assurance bui is not a guarantee
thai an audii conducted in accordance ￿VI[h ISAS (UK) will aliNays delect a maierial misslatemeni when it
exists. ￿l15StateMentS can arise from fraud or error and are considered maierial if, individually or in the
aggregate, iney could reasonably be expected to intluence the economic decisions of users lalien on the
basis oi thes
financial staiementJ.
The e-tent to which our procedures are capable of detecting irregularities, including fraud is detailed below..
Irregularities, including fraLid, are instances of non-compliance wiith 5aiNs and regulations. We design
proGedures in line wilh our responsibilities, ouilined above, to delect material Inissiatements in respect of
irregularities, including fraLid. Owing to the inherent limitations of an aLidit, there is an unavoidab le risk thai
material misstatement in ihe financial statements may not be detected, even though the aLidit is properly
planned in accordance bvith ISA (UK).
Ve obiained an undersianding of the legal and regulatory frameiNorl<s applicabl8 lo the cliarity and the
industry in which it operaie) ihroLigh our general commercial and sector eAperience and discussions with
management. We determined that the following laws and regulations iNere mosi SigniTI￿ant. The Companies
Act 2006, FRS 102 the 'Financial Reoorting Standards applicable in the UK and Republic OT IrJland' and
releilant UK laA legislation. I n addition, we concluded that thei-e are certain laiNs and regulations Ihal may
have an effeci on the determination of the amounts and disclosures within the financial statamenls such as
Health and Safety laiDJs and regulations.
We assessed the susc-ptibility of ihe charity's finanGial siatemants to rnaterial misstatemenl. including how
fraud might occur. Audii procedures performed by the engagement team included:
10

Discussions with management, including consideration of known or suspected instances af non-compliance
with laws and regulations or fraLId',
Obtain an understanding OT the internal controls that management have in place to prevent and detect
fraud,.
Challenging assiimptions and judcJemenls made by management in its significant accoLinting esiimates-,
RevieiNing the financial statement disclosiires and assessing the appropriateness of Fhe accoLinting policies
used.,
IdenliTiJing and testing jOLirnal entries, in pit rticular manual or unusLial entries,
Obtaining third party confirmations of all the charity's banking arrangements.,
Performing aiialllical procedures lo identify any unLisual or unexpeciad relationships;
Conclude on the appropriateness of the directors, Lise of the going concern basis of accounting.
The assessment of the approoriataness of the coSlective compeienco and capabilities of the engagement
team included consideration of ihe engagement team's knowledge of the indLlStry wihich the client operates
in and understanding of, and practical experience vjith, audit engagemenis of a similar natLire and complexiiy
through appropriaie iraining and participation.
There are inherent limitaiions In ihe audit procedures described above. INe are less lik-ly LO become a￿var￿
of instances of non-compliance ￿11th laws and regulaiions ihal are not closely r
-laled io events and
transactions reflected in the financial Siatemenis. Also. the risk of not detecting a rnaierial misstatement
due to fraud is higher ihan Llie risk of not detecting one resulting Trom error, as fraud mqij involve deliDerate
concealment.
I Ir aud it procedLires are designed lo deteci maierial rnissiatement. Wle are not responsible ior preventing
non-complianne or rraud and cannoi be expected lo de(eci non-compliance iNltn all laiJVS and r-gulaiions
Use of our report
This report is made solely lo the charitable company's rnembers, as q bodii, in accordance with Chaoter 3
of Part 16 of th.e Companies Act 2006. Our audii ￿VOrk has been undeitalfen so that ￿ve might state to the
chariTable company's members those matters vie are required io stale to Ihemi in an auditors, report and for
no other purpose. To the iullest extent permitted by laiN, Ive do not accepi or assume rtssponsibilit]i io anyone
other than the chariiable company and Ihe charitable company'> members as a body, for our audii INork, ior
this report, or for the opinions trve have formed.
412 ,Jl
Aled Roberts BA (Honsl FCA (Senior Staiutory Auditor)
for and on behali of Salisbury & Company Businoss Solutions Limited
st8Éutory Auditors
Chartei"ed Accountants
Irish Square
Upper Denoigh Road
SL Asapn
Denbighshire
LL17 ORN
Date..
Lf,l ), )Qdttr

Ymdtjiriedolaeth GofaliNyr Gogledd Cymru - Gwasanaethau Gofal CroesTfyrdd
Carers Truat blorth Wales - Cro>sroads Care aenjices
statement of Financial Activitie5
(including Income and tApendi'lur- Account}
for the y•ar ended 3.1 Illarch ?0?4
Unreslricled Reslricled
funds
funds
Tolal
2024
Total
2023
Note
Income irom
Donaiions and legacies
3,406
.13.443
.16.849
Chariiable acliviiies
Carers, support
93.478
1 900,436
1,293,9'1d
1,062,336
Investments
989
989
953
Total income
97,873
1,213,879
1.3'11,7i2
1.077,951
Expenditure
Charitable aclivilies
Carèrs, support
1, 162,606
1,256,70'1
1, 097, 681
Total expenditurc*
94,0gi
.1,162.606
1,256,701
1.097,681
Net Incomel{-xpendiiurel
3,778
55.051
(19, 730)
TransTer bebNeen funds
Net moilement in funds
3,778
5'1,273
55.051
(19, 730)
Reconcilialion of Tunds
Funds at 1 April 2023
171.032
380,893
551.925
571,655
Funds at 31 Maich ?0?4
174,810
432.166
606,976
551,925
The notes on pages 15 10 24 form part of these Tinancial slalements.
co no.. 6205600
12

Ymddii iedolae'lh Golalwyr Gogledd Cymru - GwasanaethaLI Gofal Croesyiyrdd
Carers Trust North Wales - Crossroads Care S2Nices
Balance Sheet
as at 31 March 2024
Note
2024
2023
-d assets
Tangible assets
10
3.180
4, 852
Currtsnt assets
Debiors
nveslment (short term bonds)
Cash at ban1(. and in hand
47,430
256.772
4?2,109
51,8go
170,868
496,060
726,31'1
718.818
Creditors.. amounts falling
due in less than on? year
12 1122.5151
(171, 7J5J
Net current assets
603.796
547,073
Net asse*s
606.976
5D1,925
Charity funds
Unreslricled riinds
Undesignated
Designated
174.810
171.032
174.810
171,032
Restricted funds
Undesignaled
Designaied
13
356,472
75,694
305,199
14
432,166
380,893
Total funds
606,976
551,925
These financial statements haiie been pieoared in accord&*ncKJ with the special provisions Df Part 15 of Ihe Companies
Act 2006 relating to small charitable companies.
Approved by th
ard of Triislees on 20 blovember 2024. and signed on their behalf by..
John Rees (Vice-chairl
David 8rydon { I rea
urerl
The notes on pages 15 to 24 form part of these financial slalernenls.
co. no.. 6205600
13

Ymddiriedolaeth GofaliJVyT Gogledcl Cymru . GINasaJiaothau Gofal Croesffyrdd
Carers Trust Noftih Illjales Crossroads Care sei ijices
Statement OT Cash FIoNvs
lor ihe year ended 31 iljlarch ?024
2024
2023
Cash Ylovjs 'lrom operating aciiviiies:
Nel cash provided by operating aclivilies
-11,953
46,165
Cash floipis from invtssting acilljities:
Purchase of tangible fixed assets
(6,360)
Inveslmeni bond
185,9041
(868)
Ne". cash us&d in investment activities
185,9041
(7, 228)
Change in c8s17 &. cash equivalents in the
reportiiig period
173,9511
38,937
Cash & cash oquivalenls al th& start of Ihe
reporiing period
496,060
457, 123
Cash & casli equiijalents at the tsiid of the
reporTing pa￿rI0￿
4?2.109
496,060
Reconciliation oi net income to p.et oa3h floiN Trom operating activities
NeT income Tor Phe reporting period
55.051
(19, 730)
Adjustments for:
Depreciation
1.672
1,i08
Ilncr@aselldecrease in debtors
(4,3?3)
Increaselldecreasel in crediiors
149,2301
68,710
(43,0981
65,895
NeT cash pro%iided by operating activities
11.953
46,165
Analysis of cash 81 ca>h equivalenLS
Cash in hand
422,109
496.060
Total cash & cash equivalent5
422,109
496.060
co. no: 6205600
14

Yrnddiriedolaeth Gofalwyr Gogledd Cymru . GwasanaRt￿aU Gofal CrDesfiyrdd
Carors Trust North Wales - Crossroads Care Ser)iices
Notes to Ihe Accounts
Tor the year ended 3.1 Imarch 2024
Accounting policiés
The principal accounting policies adopted in the preparation of the financial slateimenls are sel out below.
They haiie been applied consistentl Ji during the period.
a Baals OT preparation
The financial slatemenis hclve been prepared in accordance with the Companies Aci 2006 and the
Charities SORP IFRS 10?) 'Accounting and R£Jporting by Chariiies.. Slalemenl of Recommended
Practice applicable lo Gharilies preparing their accounts in accordance iNilh The Financial Pieporting
Standard 102 lefrAclive January 2019),, and ihe Financial Reporting Standard 10? leffeclive JanLiary
20191, and on the gaing concern basis. Assets and liabilities are initiallj recognised ai nislorical cost
Iransaciion valLie unless olhepNise slated in the relevant accounting policij.
The figures in the accounts are rounded lo ihe nearest £ and the t)resentalional currency is ¥lar1ing.
The charity meets the definiyion of a public benefit entity under FRS 102.
b Fund accoiinting
Unrestricted TLinds are available ror use at the discretion of the Board OT TriJstees in TUrther¢ince of the
general oojectives DI Ihe charilji .
Designaied Tunds are unresTricted iunds and reslricied funds IdLie to geographical restriction as
referred to below) earmarked bij the Board of Trustees for particular purposes.
ResÉricled funds are subjected lo reslriclions on their expenditure imposed by the donor or throLigh ihe
terms of an appeal. This includes iuiids vvhich, if not far a geographical rastriciion, would otheThiiise be
included as unr@stricted funds. Although these funds are expendable as if ihey werth Linrestricied, they
may onlij be thus expended in the geographical area to INhich they haijo been awaided.
Income recogniiion
All income is recognised once the chariiy has entillemenl lo the income. it is probable thai the income
will be received and the amount of the income receivable can be neasured reliably. The following
specific policies are applied lo pai licular caiegories of income..
Donations are included in full in the Staiement of Financial AGtiviiies INhen receivaole.
Payments on acGounl Oi
legacies are recognised when enlitlernent is confirmed. Where there remains
uncertainty regarding the loial amount OT an anlicipaled legacy this will not be recognised (but a
calculated estimate may be disclosed where appropriate).
Grants, ￿Vhere entitlement is not conditional on the delivery or a specific performlc nce Dy the charily.
are reCOg￿lSed wjhen the charity becomes unconditionally er)titled to the grant.
Donated services and facilities are included ai the value to the charity where this can be quantified.
The value of services provided by the Board of Trustees has not been included.
Investment inGome is included when receivaDIe.
I ncome from grants or contraGls, where related to performance and specific deliverables, are
accounted for as the charity earns the righT lo the consideration by its performaiice.
co no.. 6205600

Y￿dd1r1ed0laeth Gofal)DnJr Gogledd Cymru - GwasanaethaL4 Golal Croesffyrdd
Carers Trust Illorth Wales - Crossroads Care Seniices
Notes to the Accounts
for'lhe year ended 31 IlAarGh 2024 (continued)
d Expenditure recognition
E.xpendilure is recognised on an accruals basis when a liability is incLirred. Expenditure inclLides any
VAT which cannot be recovered. and this is included as part of the expendilui'e lo which it relaies.
Expenditure on charitable activities comprises those costs incurred by the charity in the delivery of IÈS
activities and services lor lis beneficiai'ies.11 includes both the direct COSTS and support costs ralaling
to such activities.
Staft costs and overhead expenJes are allocated lo the areas directl Ji when identliiable., c.
ntral office
and oÉher support costs borne cenTrally are allocated lo the areas in proportion io the care hours
pro)/ided lo each area as this is in line with the central office slaffi lime and other resources spenL on
ihose activities.
Opera*ing leasea
Rentals payable under operating leases, where substantially all the risks rynd re￿lIardS ol OlNnership
remain bvilh ihe lessor, are charged lo ihe Statement OT Financial Activities in the year in which they fall
dLIe.
-preciation
f Tangible fixed a>seis and d-
Tangible fiAed asse.ts {cosling individlially in exces> of £1,000) are slated al cost less accumulaied
depreciation.
Tangible fi-,ed assals are depreciated on a straight line basis over their esiimaled useful lives as follow5..
AJsel Caiegory
Office equipment
Anniial rate
g Pensians
The charity conlribuies io defined contribiition peiision schemes on behall of some employees. Tn@
assets of these schemes are entirely separate to thoJe of the chariLy. The pension cost shown
represents coniribulions payable bij the charity on behalf of the employees.
h Company Siatus
The chariiy is a company liniied by 9uaraniee. In the event of the company being wound up, the liabi5ity
in respect of th8 guarantee is limited lo £5 per member of the company.
j Going concern
Al the lime of approving the financial statements, the Trustees have a reasonable expeclcilion that the
charity has adequate rtssoLirces io continue in operational existence for Lhe foreseeable ILIILire. As such.
the Irusiees coniinue to adopt Ihe going concern basis in preparing the financial slatemeiiis.
o no.. 6?05600
16

nro LD
o)knO
oNro
) fo O)
ro￿nY￿￿
v0)U>￿
CO Tr-
(oom
(Orr
¢D £ 0>
L) Li (J a
?Oaico>l>a t) Z

Ymddiriedolaelh Gofalvryr Gogledd Cymru - Gwasanaethau Goral Croesffyrdd
Carers Trust 1SJorth Wales - Crossroads Care Service
110*2> to the Accounts
for'lne year ended 31 tylarch 20?4 (continued)
EAprandiÉur-
Support
coslslcosls
borne
centrally
Project
cosis
Staff costs
Total 2024
?023
Charitable aciiviTièS
Anglesey
Conwy
Flintshire
G￿nAnedd
Denbignshire
wre.xham
Ceredigion
Dernenli￿ Cenlres
Vljellbeing & Inclusion
Amser
North Wales - Gwalia
North ￿ValeS- HO
70,124
175,?j8
48,372
2,714
34,992
16,951
69,831
?87,718
85,909
50,984
16,012
51,075
9,872
512
7,679
3,859
18,047
86,136
232,201
81.822
232,246
59, 107
1,820
51,686
30,686
88,Ig9
336.237
110,672
5,868
3,226
42,671
20,810
85,878
397,272
156,495
109,i54
70,586
28,689
83,458
10,637
74, 183
31,023
35,160
1113,2781
1,006,844
249,857
1,2i6,701
1,097,681
2023
834,020
263.661
1,097,681
Corporaiion lax
The Ghariiy is exempl from corporation lax on its charitable activities.
Net incomellexpenditure)
This is stated after charging..
2024
2023
Auditor's romLineration
Depreciation
4.2QQ
1.672
3.600
1,508
Auditor's remuneration comprised..
Audit
Accountancy
4,?OQ
3,600
co. no.. 6205000

Ymddiriedolaeth GOfali￿ryT Gogledd Cymru - Gwasanaethau Go'tal Croesfrijrdd
Carars Triiit North Wales - Crossroads Car8 Sei*iices
NoKes to the Accovnts
ror the year ended 31 ￿larCh 2024 {coniinuetJl
Stafr cosls
Staff costs during the year were c1S follows..
2024
2023
Wages and salaries
Social securiiy costs
Pension costs
lileage costs
867.536
60,722
.12,807
65,779
707, 680
56,994
70,og9
59, 2117
1,006.844
834,020
The average number of employees during the period was as ToIIows'.
2024
2023
No.
Chief E.xecutive Oyiicer
Regislortsd Care fvlanageriDeiJelopmenf Siaffi
Adminislr2tii/e staff
Carèr support worl(ers
Project worl(ers
37
37
50
The CEO and Regislerad Care Fvlanager INorl(ed lull-iime hours ijvhile th8 finance and adminisli'clTlOn staff
worked up lo 35 hours per week. Project and c8rer support workers, hours varied.
No employees received ernoluments exceeding £60,000 per annum.
Trustee rèmunebation and expenses, and related party transactions
Truslees received trav81 and subsistence expenses during the year of £nil (2023 £nill.
No trustee or othei- person related to Ihe charity had any personal interest in any conlracl or Iransaciion
entered into by the charity during the year.
co. no-. 6205600
19

Imddiriedolaeth uofaliJVJI r Gogledd Cymru Giwasanaethau Gofal Croesfiijrdd
Carers Trus"t Ni orth ljvales Cr055roads Carts Ser)/ices
Nottss to the Accounts
for the year ended 31 Ililarch 2024 Icontinuedl
10 Firted asseis- tangible asseTS
Ofllce
equipment
Cost
Al 1 April 2023
Additions
8,483
8,483
Depreciation
Al 1 April ?023
Charge for year
3.631
Net book value
Ai 31.￿larch 2024
3.180
Al 31 March 2023
4,852
11 Debtors
2023
Trade debiors
Sundry debtors and prepayments
45,070
2.360
5,122
51,890
12 Creditors: amoun+s falling due in les5 than one year
?024
?023
Taxation and social security
Olher creditor5
Receipts in advance
Accruals
15,079
82,526
14,098
10,812
12,775
135,991
19,679
3,300
12?,515
171,745
co. no. 6205600
20

Yrnddifiedolaeth Gofalijvyr Gogledd Cyrnru . Gwasanaethau Gofal Croesffijrdd
Carers Trust blorth ¥Vales - Cross4 oads Care S<Jnyices
Notes to the Accounts
f?r the year ended 31 March 20241continued)
18 PAaStricted Tunds - undesignated
Asa11
April ?023
Incoming
resourc85
Outgoing
r&sourc8S
Asa131
I larch 2024
Transfers
Anglesey
Conbily
Flinishire
Gijiiynedd
Denbighshire
VVreAham
Ceredigion
Dementia Cenlres
Jllellbeing & Inclusion
Amser
58.635
59,232
53.936
5,550
85.408
243.587
53.063
2,208
46,2?5
20,367
89.043
441,883
1 i2.422
79.673
186.1361
1232,2011
(58,244)
13,?261
14? 6711
(20,810)
(85,8781
1397,2721
1150.41951
179,6731
57,907
48,755
4.532
26,838
16.648
1,703
63.327
22,884
107,938
18,811
Total
305,199
1,213,879
11,162,606)
356,472
967.196
(g95,025)
5.255
30?, 199
2023
327.773
Restricted funds are subjeciad lo restrictions on their eKpendiluie imposed by the donor or through Ihe lerms
of an appeal. This includes funds iNhich, if not for a geographi¢i¢ I rosiriclion, bvould olhepNise b£x included as
uiireslricled funds. Alihougn these funds are expendable as if Lhey iNere unreslricted, they may only be thus
expended in the geographical area to whicn they have been awarded.
Following consicleration of the resiricled funds and their nalure, and hailing decided lo designate funds {note
141, the trustees consider it appropriate lo designate part of ihese funds for fuiurts use.
no., 6205600
21

Ymddiriedolaeih Gofalbvyr Gogledd Cyrfiru - GINasanaethaii Gofal Crcesffijrild
Carers Trust North ￿valeS - Crossroads Care Services
lotes to the Accounts
Tor the year ended 3.1 Oilarch 20?4 (coniinuecl)
-14 Designeted funds
Designated in year
Asa11
April 2023 Redundancy
Asa131
larch 2024
Legacy
other
Anglesey
Conwy
Fliiilshire
G,Nynedd
Denbighshirè
Wrexham
32.694
7,000
16.000
1'12,0001
10,000
22,000
32,694
7,000
16,000
11? 0001
10.000
22.000
Total
75,694
75.694
The Irusiees ljvish lo formally provide for potential iuture liabilities. The above funds are Ihose dèsignaled by
ihe trustees ior future use and are calculated a5 follows".
Redundancy - altrhough due Io Iinancial constraints il is not possible lo provide for all areas and knenlral
taft in full. up lo two-thirds oi the potential liability as a131 arch 2024 is provided for.
Legacy (Anglesey only) - for addiiional care provision during rulure years.
Theodore Wood Trust - these fLID.ds aro lo be used io fund work in Anglesey.
CD no.. 6205600
22

Ymddiriedolaeth Gofalwijr Gogledd Cymru - Gwasanaelnau Gofal Croesffyrdd
Carer? Trust Trlorth bllales - Crossroads Carts Services
Nlotes to tho Accounts
year ended 3.1 li larch 20?4 Icontinuedl
1 a Analysis of net assets betlNean ftJnd5
Fund balances ai 31 ￿,arch 2024 are represented by..
Restricted Unreslricled
lunds
funds
Total
Fixed assei
Curreni assets
Crediiors.. amounts Falling due in less Lhan one yXJar
3,180
294,145
11?2,5151
3,180
726,311
1122,5151
432,166
Total nel assets
3? 166
174,810
606,978
2023
380,893
171,032
551,g2i
16 Lease commitFnents
linimLim annual lease payments Ji nder non~cancellable operating leases fall due as follows..
202
2023
Eypiry dale..
Within one year
8ebNeen one and buo years
8ebNeen bNO and fiije Ji ear5
38,158
19,980
2,452
7.933
37,776
17 Ultimate con+rolling party
The ultimate conirolling party of the Chariiy is ihe Board of TrusLeeslDirectors.
co no,, 6205600
23

I l- R
111-
J ¢0 o