CITIZENS ADVICE SERVI CORBY & KEERING citizens advice North Northants REPORT OF THE TRUSTEES REGISTERED NUMBER: 06156809 (England and WAles) REGISTERED CHARTfY NUMBER: 1119081 CITIZENS ADVICE SERVICES CORBY & KEERING A COMPANY LIMITED BY GUARANTEE AIYD 1¥40T HAVING A SHARE CAPITAL REPORT OF THE TRUSTEES AND UNAUDITED FINANCIAL STATEMENTS FOR ThE AR ENDED 31ST MARCH 2025 IDdependent EiamlDer
ZEN ADVICE SERVICES CORBY & KETTEllll¥lG citizens advice North Northants REPORT AIYD ACCOUNTS- YKAR ENDED 31ST MARCH 2025 CONTENTS Pages 1 8 Report of the Trustees Report of the Indepcndcnt Examin io Statement of financial activities Balance sbcct 12-18 Not¢s to the accounts
TIZENS ADVICE SERVICES CORBY & KErrERIN citizens advice North Northants REPORT OF THE TRUSTEES The Trustees, who are also directors of thc charity for the purpos¢s of the CompaDies Act 2006, present theirreport togetherwith th¢ financial statements of the Charity for tbe year ended 3 1st March 2025. The trustee5 have adopted the provisions of tbe Statement of Recommended Practice (SORP) FRS 102 "Accounting and Reporting by Charities" (FRS 102) in preparing the annual report and financial statements of the charity. REFERENCE AND ADMINISTRATIVE DETIIILS Charity Name: Citizens Advice S¢Tvices Corby & Kettering Charity Registration: 1119081 Company Number: 06156809 Registered o£fic¢: The Corby Cube Parkland Gat¢way George Street Corby Northants NN17 IQG Company Secretary: Philip Arkell Bank: National WestminsteT Bank plc 25 Corporation Street Corby Northants NN17 INR Independent Examiner: PTYI Azets Thorpe House 93 Headlands Northants NN15 6BL Solicitors: Seatons Solicitors l Al¢xandra Road Corby Nortbants NN17 IPE
ZENS ADVICE SERVICES CORBY & KE citizens advice North Northants REPORT OF THE TRUSTEES Report of the Cbalr This year has been both exceptionally successful and undeniably chall¢nging for Citizens Advice North Northants. l an] proud to report that, once again, our reach and impact bave grown sigllificantly. testament to the hard work and dedication of our t volunteers, and parkners. In November, we took an important step in aligning mor¢ closely with our community by rebranding as Citizens AdvAce North Northants. This change b¢tter reflects th¢ political and geowhic boundari¢s of the wiitary authority w¢ serve. Since the rebran we hav¢ launched new servi¢¢s in partnership with Oundle and Thrapston Town Councils, and we ar¢ actively expLorillg further opportuniti¢s to support communiti¢s across Nortb Nort1pton$hIre. Our operational perfornJanc¢ has been particularly strong. As you will see in the Operations Ret. income generated for our clients rose by 330/9 to an impressive £5.9 million. At the same time, we saw a 21 % increase in enquiries-an indication of the growing demand for our services and the trust placed in us by the community. However, the year has not been without significant cballeng¢s. Over the past 12 months, we experienced a loss of appioximately £250,000 in local and national government fidillg - nearly half of our previous income. With a projected funding deficit for 2025126, the TnLStee Board was compelled to make difficult decisions, including a management restructure to ensure the organisation's sustainability. Vlhile such changes are never easy* believe they will ultimately make our charity MO Tesilienl and responsive to the future needs of our community. I would like to extend my heartfelt thanks to my fellow Tnt¢¢9 for their unwav¢ring support, to our remarkable volunteers who giv¢ so generously of their time, and to our dedicated staff team, whos¢ professAonali8m ensures we continue to deliver high-quality advice and support. Together, we face the thture with detennination and a shared conm)itment to improving lives across North Northamptonshire. Paul Clarke Chair of the TTUSt Board Directors and Trustees The directors of the charitsble company (the ChaTity) are its Truste¢s for the pU08e of ChaTity and throughout this report are ¢ollectively r¢ferTed to as the Tru8t¢e8. The following Trustses (who ar¢ also dire¢ti)rs) seThed during the y¢ar: Adrian ChambKs DirectOrTuStec Paul Clarke Chair Jessica Cotton Matthew Quincey Patrisha Dewar Au(trey Teodorini Lesley Thurland Christopher Woolmer Resign¢d 17 March 2025 Apillted 2 April 2024 Resigned 16 October 2024 Tre&sur¢r DirectorfTrust¢¢ Vice Chair Directorllrustee Directorlrnee Directorrrrustee Directorltnjstee Ru&s¢ll Roberts Appointed 12 F¢bary 2025
crTIZENS ADVICE SERVICES CORBY & KETTERING citizen5 advice North Northants REPORT OF THE TRUSTEES OWECTIVES AND ACTIVITIES Objects The object of Citizens Advice Services Corby & Ketteting is the promotion of any charitsble purpose for the ben¢fit of the comn]unities of CoTby and Kettering Borough by the advancement of education, the prOttiOn of bealth and the r¢li¢f ofpoverty. sickness and distress. The Tn confjrm that they have referd lo the guidan¢¢ contsined in the Cllarity Con]mission's g¢ncTal guidance on public benefit when reviewing the TnLSt's objectives and in planning its future activities. Citiz¢ns Advicc S¢rvi¢es CoTby & K¢tt¢ring aims to provid¢ fr¢e, confidcntial, impartial and independcnt advic¢ and infornjation for the benefit of the I&1 community. to ex¢rcise a responsible infiuence on the development of social policies and services and to ensure that individuals do not suffer through a lack of knowledge or an inability to expr¢ss their needs effectively. Jn addition to the continuing provision of high-quality advisory s¢rvices to the local community. th¢ primary objcdive of the piDd was to ensure that Ébe level of s¢rvic&8 deliv¢red were maintained at their current level despite a difficult economic climate. Incr¢asing tbe nunibeT of volunteers atso remain¢d high priority. Quality of Adviee As a local Citizens Advice, w¢ are regularly and robustly quality assured by the national Citiz¢ns Advice audit team to ensure tbat we m¢¢t our memb¢rship requirements and maintain the standards required of the Advice Quality standard (AQS), the Money & P¢nsions Service (MaPS) and Financial Conducts Autbority (FCA). Th¢ national Citizens Advice perfornwice and quality framework entaijs independently auditing our client Te¢ords, gathering feedback directly from clients who have used our servi¢e, as well as monitoring our finances. HR and governance pro¢¢sses. We meet all national Citizens Advice staDdard8 Impact Dashboard 25K+ We handled 25.860 enqulrles vla telephone or at publlc Advtce Desks. +2086 201h In¢rtase enqvlries. Thts equates to 1 eThqulry for every 3 mh)utes wewere open. 29k+ Our advlsers helped with 29.S26 Issues- an 8% inrrea5e Compared wlth last year. £5.9rn+ We have helped our cllents to secure £S,906.477 in addltional incorne. £1.7m+ we have helpeo cllents to manage £1.780.605 of debt. We have supported 2.554 local people wifh ca5e%vork. and more complex advice and support. A 29% increase on last year. 2.5k Our volunteers have dellvered approximatety 9.412 hours of servlce. The equlvalentof £140,ooo or more than 5.5 full time advSsers 9k+ 93% of 11Sent5 said thattheywould recommend us to others and use our servlces asaln. 93
CITIZENS ADVICE SERVICES CORBY & KETfERING citizens advice North Northants REPORT OF THE TRUSTEES Our work Our servic¢ is provided free at the point of delivery. It includ¢s the provision of front-line diagnostic adviee with refealS to specialist stsff and external agencies where appropriate. We help our clicnts with issues that are important to them. D¢bt: We advise on managing money> n¢gotiating with creditors, and choosing debt management options. Benefits: We advise peopl¢ on how to claim benefits to which they may be eDtitl¢d. We also assist clients with appeals and nIdatOry reconsid¢rntions. Housing: We advise Clients on issues including eviction, private tenancies, social housing tenancie possession orders. propety repairs and bomelessness Enwgy: We advise clients on issucs relating to energy supply, cn¢rgy costs and help with issu¢s relating to suppli¢rs OT tsriffs. Employment: We advis¢ employees OD issu¢s including unfair dismissal, employment rights. discrimination and bullying Relationships: We give inforn]ation on how to access legal help and give advice on practical solutions in r¢sponse to issues such &8 neigbbor thsputes, domestic violence, school problems, and family bTeakups. We deliver financial Capability training and employability siipport to belp local people survive tb¢ cost- of-living ¢ri$is and improve their prospects of se¢uring a job. Wc also give inforniation on how to acc¢&8 specialist help and give advi¢e on a wide range of 18sS including disputed immigration. consumer, Icg81 and education issues. Servl¢e Provision Once again. we have seen a Significant increase in demand foT, and delivery of, advice over the lasl year and continue to offer more accessibl¢ community-based services across North Northamptonshire. Over the last 12 months we delivered services in the followAng locations Kettering: Kettering Community Unit (KCU) Desborough Library Rothwell Library Burton Latimcr Library Salvation Arniy Higbfields Community Centre The Grange Hub I session per week I se&sion per week I session p¢r week I se&ston per week I se10 per week I s¢&sion per week I s¢&sion per week Corby. Corby Foodbank Kingswood Neigbbourhood Centre Hazelwood Neighbourhood Centre Home-start Corby Corby MIND East Northants: 2 sessions per week I day per week I day per week I s¢ssion per week I s¢ssion per week Oundle Fwdbank Oundle Town Council Thrapston Council I day per w¢ek I session per week I s¢ssion per week (pilot project) Our outtra¢h services offer triage, full advi¢e and even c&8ework as required. Telephone advic¢ rmains the most popular chaDn¢l although its popularity continues to fall from a bigb of 78%
CITIZENS ADVICE SERVICES CORBY & KETTERIF4G citizen5 advice North Northants REPORT OF THE TRUSTEES two years ago to 62% last year and down to 47•/0 this year. At the same time, face-to-fac¢ SeIce$ have increased from 24% to 31P/o likely as a result of the expansion of our outreach services. Clients appreciate the convenience of telephone advice but for many, the complexity of benefits forn and the challenges associated with digitsl access mean that acoess to face-to-fac¢ swvices ren)ain extremely popular. Th¢ new email advi¢e service, launch¢d in August 2023, has incre&sed in popularity from 12% to 21 % over the last year - a 61 % Incre to 1,356 cli¢nts. We ar¢ now responding to over 5 en]ails per day. This s¢rvice is of particular valuc because it enables p¢ople who cannot access our services dwing office hours to submit an enquiry at a time that is convenient to them. How people access our services E$11, 21% T*pW47% Othèr. 2% Our Parthers Our ability to r¢ach the most vulnerable members of our conunurrity is dictatcd largely by the success of parthersbips arn the voluntary and statutory s¢¢tors. We are pleased to say that we continue to work with Nortb Northants Council to ensure that local residents have acce5S to advi¢e no matter where they live. The advice serYi¢¢s strategic grant is now delivered in partnership with Citiz¢ns Advi¢¢ West Nortbants and Cherwell and Con)munity Law Service. Our partners include: North Northants Council Citizens Advice West Northants and Cherwell Community Law Service Support Nortb Northants Tnsell TTUSt (Corby, Oundle and Kettcring) Northamptonsbire MIND Highfields Community Centre The Grallg¢ Hub Homestart Corby Job Centre Plus KCU (Kett]ng Community Unit) Community Libraries (Burton Latimer, DesboTough and Rothwell) Salvation Arniy (Kettering) Kettering, Corby, Oundlc aud Thrapston Town Councils Our Impact Although the cost-of-living crisis is no longer front-page news, local people continue to face financial Challenges with many managing a n¢gative budget. We have exp¢Tienced a substantial rise in both the numb and complexity of cases. ID the last year, we have seen a 210/0 ineaSe in enquiries througb our publi¢ advice desks and plneS lines, rising
CITIZENS ADVICE SERVICES CORBY & KETTERING citizens advice North Northants REPORT OF TItE TRUSTEES to 25,860. This is 011 top of a 35 % increase over the last two years and equates to one enquiry every 3 minutes Our advis¢rs have helped address 33,906 issues, a 150/0 increase on th¢ prlOuS y¢ar. the equivalent of130 issues Presented cach working day. This translat¢s into our advisers securing £5,906,477 in additional income. a 330/0 increase on the previous year and supporting our clients to D]aDag¢ £1.780,605 in debt. VolunteerlDg As an organisation reliant upon the dedication and conJn)itment of highly trained volunteers, it remains necessary to recrui( induct and trdin at least 10 -15 new volunteers each year to meet denwld. We now have 25 volunteers supporting our advice servic¢s as well as our 9 volunteer trustees who are respoDS]ble forthe governanc¢ of th¢ charity. In the last year, we are proud to say that our volunteers donated 9,160 hours th¢ ll]yal¢llt of 5.4 full lime staff. Webslt4 social media and new access channels I am very pleased to r¢port tbal our social media presence has improved significantly over the last J2 months. We now have a much-improved Facebook proffle aJMI OUT website, and particularly the enquiry forni attract a great number of visitors. Multiply and UKSPF Projects At the end of the year, funding for our Multtply {financia] capability) and UKSPF (¢mployability) projects came to an end. This was a great sham¢ 5incc both projects have proved in¢r¢dibility suc¢¢ssful with our employability project (STEP) belping 270/0 of participants secure employment and potentially generating about £500.IX)O in additional income.
CITIZENS ADVICE SERVICES CORBY & KETTERING citizens advice North Northants REPORT OF THE TRUSTEES FINANCIAL REVIEW Financlal Position Total incoming resources in th¢ y¢ar were £579,358, of this £568,440 related to project stricted activities. A loss of £35,725 was made ID the y¢ar. Al 31st March 2025 tot&1 reserves were £455,566 however thcs¢ include rcstTiCted funds (1¢ those fi]nds receivcd for contractually restricted activiti¢s but not yet spent) of £67.345. The ustees have also designated a total of £360,000 of funds for specific purposes, &8 set out in note I I, this IVeS general unrcstricted funds of £28,221 at 31 st March 2025. Reserve5 Policy Citizens Advice Services Corby & K¢tteTing is Tequired to ensure that free monie5 are available in each financial year to m¢et 8ny reasonably foreseeable c4)Dtingency. The trust¢¢s have allocated thc financial reserves set &8ide to allow for sufficicnt cash flow to maintain the core service of the Organisation at a level equivalent to at l¢ast six (6) montbs nornial 0rat]llg expenditure with a goal of increasing this to ninc (9) months over th¢ con)ing years. This is the equivalent of £233.000 rising ts) £350,000. The TTUStees have recently reviewed our Tethmdancy ]iability which is relatively high given the good staff ret¢ntion rate. The trustees have allocated £77,(K)O in our designated reserv¢s to meet this liability in tbe cllt that the Charity were to dissolve. In regnition that the charity is accommodated within local aUt]rIty premises, the trust¢¢s reCols¢ that we may be ask¢d to vacate thes¢ prernises in the ¢oming years. As a result, the truste¢s have allocated £50.000 in designated reserves to cover the cosl of securing alterDat¢ office accommodation, Summw of designated T¢serves: 6 months op¢ratAng costs Redundancy liability Office accon)modation contitig¢n¢y Total £233,000 £77,000 £50,000 £360,000 Prlnelpal Funding Source5 The Trustee Board extends their gratitude to Nortb Northamptonshire Council (NNC) who continue to support the core operdting of the Charity in both Corby and Kettering. Athlitionally, project specific funding was re]Ved from. cIti)S Advice, NNC for Corby & Kett]llg Homele&8nc&8, Department for Education (via NNC) for the Multiply proj¢cL Henry Smith Chlty and TTuss¢ll Tntst. NNC provid¢ premises to th¢ CTr1ty in both Corby & Kettering. fiwther details of this can be seen in Note 13. Citizens Advice Services Corby & Ketting plan to expand their reach to include the whole of North Northamptonsbire and will continu¢ their work to ensure that the necessary funds are secured so that th¢ services people need are in place when our help is n¢¢d¢d. Strategic priorities for the next tw¢lve (12) months are to seck ncw funding str¢ams to support further pmject delivcry and introduce s¢rvices in the areas of Wellingborough and East Northants. We will continue to et]sur¢ that w¢ are fit for purpose and look forward to wor]ang with our Partners in the future to serve our clients.
ENS ADVICE SERVICES CORBY & citizens advice North Northants REPORT OF THE TRUSTEES STRucfuRE, GOVERNANCE AND MANAGEME Governfing document Citizens Advice Services Corby & Kettering is a company limited by guarantee governeAI by its Menwrandum and Arti¢l¢s of Associ&tion dated 19 October 2022. It is registeTed as a CILarity with the Charity Commission. Memb¢Th ar¢ elected from the local coJJJmunity and must either reside or work in the Boroughs of Corby or Kettering. How¢v¢r such applications require the approval ofthe Trustees. There are ¢urrently nine members, eath of whom agrees to contribute £1 in the ¢venl of the Charity winding up. AppolntmeDt of Trustses As set out in the Articles of Association the first Trustees sball be th08¢ peOnS notified to CompaDies Hous¢ as the fiTSt directors of the Charity. Trustees are not required to retire by Totstion and remain as Trustees until they resig There shall be a minimum number of thtte Trustees and a maximum number of fifteen Trustees. The TTUSte¢s have the power to appoint additional TTUSt¢¢s or to fill a vacancy arising amongst the Trustees. The members have the power to nominate additional Trust¢¢s, or Trustees to fill a vacancy. at a general meeting. Trn$tee Induction and training New Trustees und¢rgo an orientation day to bTi¢fthem on th¢ir legal obligations under ChaTity and company law. the conlent of tbe Memorandwn 8md Articles of Aslation, the decision-making processes, the business plan and recent finaD¢ial perfornw]ce8 of thc Charity. Trnstees are ¢n¢ouraged to attend appropriate external training events wh¢r¢ these will facilitats the Undertsli of their role. Organlsatlonal strUcre cit1w Advice Services Corby & Kettering is governed by its Trusk¢ B<Mrd which is responsibl¢ for setting the strategic direction of the organisation and thepoli¢y oftbe Charity. The Trust8 carry the ultimate respoDsibi]ity for the conduct of Citizens Advice S¢rvices Corby & Kettering and for ensuring that the Clwity satisfies its legal and contractual obligations. Trustees m¢eL as a Minim quart¢rly and delegate the day-to-day operation of the organisation to senior management. Th¢ TTUStee Board is independent from managcment. Major Rlsks Citizens Advice Smiices Corby & Kettering has carried out a risk assessment and a risk strat¢gy has been ad which is inwTporat¢d in the Organisation's Business and D¢velopment Plan. The Trust¢¢s re¢ognise that any major risks to which the Clwity might be exposed need to b¢ VieWed and systems put in pla¢¢ lo mitigate those Included in external risks is that of the loss of funding which is beconjing IneasinglY difficult to replace. The Charity strives to minimize ¢xposure through se¢uring funding from diverse donors Signed on beIlf of the TTUStees P Arkell. S Dat¢:.
CITIZENS ADVICE SERVICES CORBY & KETTERING citizens advice North Northants INDEPENDENT EXAMINERS REPORT TO THE TRUSTEES OF CITIZENS ADVICE SERVICES CORBY & KETTERllYG I report on the accounts of the company for the year ended 31 March 2025 which ar¢ sct out on pages 9 to 17. Respectlve responsibilities of trustees 2nd eMIner Th¢ trustees (who are also the directors of the company for the purposes of company law) ar¢ ffsponsible for the preparation of th¢ accounts. The tnt¢c5 considcr that an audit is not r¢quiTed for this y¢aT under s¢ction 144(2) of th¢ Charities Act 2011 (the 2011 Act) and that an indq)¢nd¢nt exaniillation is needed. The tharity's gross income exc¢¢d¢d £250,000 and l am qualified to llThdwe the examination by being a qualified member of The Institute of Chartcr¢d Accountants England and Wales. Having satisfied rnyseEf that th¢ charity is nol subject to audit under company law and is eligible for independent examination. it is my responsibility to: examine the accounts under section 145 of the 2011 Act: follow th¢ procedures laid down in Ihe gcneral Directions giv¢n by the Cbarity Commission UDd¢r section l45(5)(b) of the 2011 A¢t' and state whether particular matters bav¢ ¢orne to my attention. Bagls of independent examiner's report My examination was canied out in accordance with the general Directions given by the Charity Commission. An examination includes a review of the accounting Tecoids kept by th¢ charity and a comparison of lh¢ accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as ttustees conc¢rning any such mattffis. The proccdures undertaken do not provide all the ¢vidence that would be required in an audit and conwuently no opinion is given as to whether the accounts present a'lrue and fair view" and the report is limited to those matters 8¢t out in the statement below. Independent examiner'8 ststsment In connection with my examination, no matter has Come to my attention.. which gives me reasonable cause to believe that, in any material respect. the requirements: to keep accounting records in accordance with section 386 of the Companies Act 2006. and to prepaTe accounts which accord with the accounting records, con]ply with the accounting requirem¢nts of section 396 of the Companies Ad 2006 and with the methods and principlcs of th¢ Statement of Recomm¢nd¢d Practice: Accounling and Reporting by Chariti¢s have not b¢¢n met" or to whiclL in my opinion, attention should be drawn in ordeT to enable a proper understanding ofthe accounts to b¢ reached. P Tyler Chart¢red Accountant (ICAEW) Azets Th0e House 93 Headlands KETTERING Northamptonshire NN15 6BL
citizens advice North Northants CITIZENS ADVICE SERVICES CORBY & KETTERING STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAREIYDED 31ST MARCH 2025 Unrestricted Restricted Total Und¢signated D¢signated Income Funds Fwids Funds 31.03.25 31.03.25 Funds Notes INComG RESOURCES INCOMEAND ENDOWMENTS FROM: Donations and legacies Investnwits Clwitable a¢livities 2A 4,069 3.716 3,133 4.069 3,716 568,440 571,573 1480 2,894 503.976 2C Total Incom¢ and Endowments 10,918 568,440 579,358 509,350 RESOURCES EXPENDED Expenditure on clwitable activities 454 (615,537) (615,083) (473.060) Total ¢xpenditure (615,537) (615.083) (473.060) NET INCOMINGI(EXFENDITURE) BEFORE TRANSFERS 11,372 (47,097) (35,725) 36.290 EXCEPTIONAL INCOME TRANSFER (25,500) 25,500 (14,128) 25,5110 (47,097) (35,725) 36,290 Totsl fimds brought forward 42,349 334,500 114,442 491.291 455,001 Totsl funds caTri¢d fonvard £28221 £360,000 £67,345 £455,566 £491,291 There were no endOWn funds for the year. There were no recognis¢d gains or losses for th¢ P¢Tiod to 31 March 2025 oth¢r than those includ¢d in the Statem¢nt of Financial knivities. All activities were conlinuing during the wiod. The notes on pages 12 to 18 forni part of these ounts. 10-
CITIZENS ADVICE SERVICES CORBY & KErtERING citizens advice North Northants BALANCE SHEET AT 31ST MARCH 2025 otes 2025 2024 FIXED ASSETS Tangible assets CURRENT ASSETS D¢btors Cath at bank and in hand 65,735 410,374 476.109 64,346 486,761 551,107 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 20543 59,816 NET CURRErAsSETs 455.566 491 91 TOTALASSETS LESS CURRENr LIABILITIES 10 £455,566 £491,291 THE FUNDS OF THE CHARITY: UNRESTRICTED FUNDS DESIGNATED FUNDS RESTRICTED FUNDS li 11 12 28.221 360,000 67,345 42,349 334,500 114.442 £455,566 £491,291 The charitable company is entitled to exemption from audit UDder Section 477 of the Companie8 Acl 2006 for the year cnd¢d 31 March 2025. The )n¢mbers bave not rcquired the cbaritsbl¢ company to obtain an audit of its financial stateDKnts for the yeaT ended 31 March 2025 in accordance with Section 476 of th¢ Compatiies Act 2006. The truste¢s acknowledge their responsibilities for (a) .¢nsuring that th¢ Charitable company keeps accountftng records that comply with Sections 386 and 387 of the Ci)mpanies Act 2006 and prepIllE financial statements which give a true and fair view of th¢ state of affairs of the clwltable con]pany as at the cnd of each financial year and of its Surplus or deficit for fdcb financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company. These financial stat¢ments hav¢ been prepared in accordallce with th¢ special provisions of Part 15 of the Companies Act 2006 relaling to small charilablc companies and with the Financial Rwrting StsndaTd 102 (FRS 102). Th¢ financial statements were approved by th¢ Board of Truste¢s on ...... behalf (b) . and were signed on its Notes on pages 12 to 18 forni part of these fUla1 statements. 11-
CITIZENS ADVICE SERVICES CORBY & KEERING citizens advice North Northants NOTES TO FINANCIAL STATEMEwfs FOR THE YEAR ENDED 31ST MARCH 2025 I. ACCOUNTING POLICIES The following accounting policies have been ed consistently in d¢aling witb itenu which are considered nIala1 in rclation to the Chatity'5 financial statemenls. Aeeounting convention The fitmncial statements have been prepared under the historical cost convention and in a¢eoTdance with the Companies Act 2006 and thc T¢quirements of th¢ Statement of Recommended Practice (SORP FRS 102), Accounting and Reporting by Charities. ASSETS Tangible Fixed Assets for use by Charity Fixed assets are recorded at cost or, in cas¢s where fixed assets have been donated to CitiZS Advice ServACCS Corby & Kettering at the original cost to that Charity. Depre¢iation Depreciation has been provided at the following rates ill order to write down cost or Valuatio le58 estimated residual value. of all tangible fixed assets by equal annual iDStalments over their expected useful lives. Furnitur¢ Reducing balanc¢ Straigbt line Equipment YCOMING RESOURCES Recognition of In¢omfing resource5 These a included in the St&tement of Financial Activities (SOFA) when: - th¢ Charity becornes entitled to the r¢sources" - th¢ Trustees ar¢ virtually certain they will receive the reSoUrs. and - th¢ monetary value can be measured with sufficient reliability. Incoming resources related expendfitllre Where incoming resources have related eXF¢Dth"tu (as with fundraising or contract incom¢) the incoming resources and related cxpenditure arc reported gross in the SOFA. Grants #nd donation5 Grants and donations are only inclu&d in the SOFA when the Charity has unconditional entitl¢ment to the Contractual ineome and performAnce related grants This is only included in th¢ SOFA once th¢ r¢lat¢d goods or servic¢5 have be¢n delivered. Gift5 ID kind Gifts in kind are acLounted for at a reasonabl¢ cstimate oftheir valuc to the Charity or the amount athlly realise Gifts in kind for sale OI distribution are included in the accounts as gifts onty when sold or distributed by the Gifts in kind for use by the Ckwity w¢ includ in the SOFA as incoming resources when receivabl¢. Donated services and facllltles These aTe only included in incoming resources (with an equivalent amount in resources expended) where the 12-
CITIZENS ADVICE SERVICES CORBY & KETfERING citizens advice North Northants NOTES TO FIIYANCIAL STATEMENfs FOR THE YEAR ENDED 31ST MARCH 2025 b¢nefit to the Clwity is reasonably quantifiable, measurabl¢ and matcrial. The value placed on these resources is the estimated value to the Charity of the service or facility received. Voluntttr help The value of any voluntary help rec¢ived is not included in the accounts but is dcscribed in tb¢ Trustees, annual report. Investment Ineome This is included in the ac¢ounts when rec¢ivabl¢. EXPENDITURE AND LIABILITIES Liablllty recognition Liabilities att recognised as soon as there 18 a legal or constructive obliwion committing the CharAty to pay out resourccs. Governanee ¢osts Include Costs of the preparation and examination of statutory accounts. the costs of trustee meeting8 and cost of any legal advice to Trust¢es on governance or constitutional n)atters. Grnnts wfith performance condltlons Whett the Charity gives a t with conditions for its paym¢nt being & specific level of service or output to be provide(L such grants i)llly recognised in the SOFA once the recipient of the grant has provided the specified servAce or output. Grants payable without perfonDance conditions These are only recognised in the accounts when a Commitment bas been made and there are no conditions to be met relating to the grant which T¢main in thc control of the Charity. Value Added Tax As the majority of CitizeJ)s Advice Seryiccs Corby & Kettering's activities are classified as exempt or non-busine activiti¢s for the purposes of value added tax, Citizens Advice Services Corby & Kettering is unable to reclaim any value added tax which it suffers on its Pi)rchases. Taxatlon No provision has been made for corporate tsx or defeTred tax as the charitable organisation is a regi$tered Charity and is, therefore, exempt from taxation. -13-
CITIZENS ADVICE SERVICES CORBY & KETTEIUNC citizens advice North Northants NOTES TO FINANCIAL STATEMEiYfs FOR THE YEAR ENDED 31ST MARCH 2025 ANALYSIS OF INCOMtNG RESOURCES 2025 2024 2A VOLUNTARY llYCOME Donations and legacies INVESTMENT INCOME Interest Teceivcd £4.069 £2,480 2B £3.716 £2,894 2C INCOMtNG RESOURCES FROM c41TABLE ACTIVITtES Unrestricted Restricted Funds 2025 Total 2025 Totsl 2024 2025 Awards for All Big Local K¢tt¢ring Foodbank Tr4NC Corbylcorby Borough CouDeil NESS (Warni Homes) Henry Smith Corby Borough Council Homele&8n¢ss NNC KetterjllwKett1ng Borougb Council NNC KetterlllKBc Housing NNC Household Support Tntss¢ll Trust Food Bank CITA- Other Support Nortbamptonshir¢ UKSPF Lottery Multiply Corby Foodbank Dignity ]n Crisis 19.980 18,278 12,185 41,184 91,666 2,998 15,000 12,185 41,184 91,666 2,998 15,000 28,000 8,994 48.(M)O 19,367 88.(K)O 32.(K)O 37,870 10.703 31,125 10,500 18,551 13,165 28,500 59,012 105,473 134.491 26,084 10,500 18,551 13,165 28,500 59,012 105.473 134.491 26,084 123,121 15.150 10,000 23.388 3,133 9,631 12,764 £3,133 £568,440 £571.573 £503,976 14-
CITIZENS ADVICE SERVICES CORBY & KETTERllYG citizen5 advice North Northants NOTES TO FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 202S 3. ANALYSIS OF RESOURCES EXPENDED UDTestiict¢d Funds 2025 Restri¢ted Funds 2025 Total 2025 Totsl 2024 3 CHARITABLE ACTIVITIES Volunteer and travel expenses Training alld ConferCe fe¢s Rent. rales and utiliti¢s Citizens Advice MetllbeTsbip Wag¢s and salaries (note 4) Telephone Partner Payment Printing, postage and stationery IT Equipm¢nt Independent examiners fee (note 6) Consultancy fees Repairs and maintenance Room hir¢ (250) 18,852 1.780 5,822 6,949 493,624 12,104 45,832 20,118 3,869 3,720 711 672 1,484 £615.537 18,602 1,780 5,822 6,949 493,649 12,104 45,832 19,889 3,869 3,720 711 672 I,484 £615,083 10,785 1,253 6,517 8,860 391.003 5,584 20,226 13,960 4,123 4,080 1.344 2,583 25 (229) (£454) £473,060 4. EMPLOYEES 2025 2024 Staff costs w¢re as follows:. Gross wag¢s. salaries and benefits in kind Employees national insurance costs Pension 452,117 35,077 6,455 £493,649 355.060 30266 5.677 £391,003 Staff numbers were a5 follows: Management Other All re]ate to work on Charitabl¢ Activities 2025 2024 14 17 12 15 There were no 'high paid, staff in the year. 'High paid, is currently d¢fined in statute as being £60,0(N) per aDllUm. 5. TRUSTEES 2025 2024 Out of pocket &xpens¢s reimbursed to Tntees: Number of Trustees who were paid expenses 15-
crrIzENS ADVICE SERVICES CORBY & KETfERING citizens advice North Northants NOTES TO FINANCIAL STATEMEIYTS FOR THE YEAR ENDED 31ST MARCH 2025 FEES FOR INDEPE1 EXAMINATION 2025 2024 Independent examiner's fees for reporting on the accounts £3,720 £4,080 7. TANGIBLE FIXED ASSETS Furnitsre Total ui Cost At l April 2024 Additions Disposals 26,881 26.881 At 31st March 2025 26.881 26.881 DEPRECIATION At l April 2024 alarge for year Eliminated on DAsposal 26.881 26,881 At 31st March 2025 26.881 26,881 NET BOOKVALUE At 31st March 2025 At 3 1st Mah 2024 DEBTORS 2025 2024 Other debtors £ 65.735 £ 64.346 CREDITORS: AMOUNIS FALLING DUE WITHIN ONE YEAR 2025 2024 Other creditors £20,543 £59,816 16-
CITIZENS ADVICE SERVtCES CORBY & KETTERING citizens advice North Northants NOTES TO FINANCL4L STATEmErs FOR THE YEAR ENDED 31ST WCH 2025 10. ANALYSIS OF NET ASSETS BE]TrVEEN FUNDS General Designated Funds Restricted Fun(Iq Totsl Funds TanRible Fixed Assets Current assets CuTrcnt liabilities 28.221 360.000 87,888 (20,543) £67,345 476.109 (20,543) £455,566 Net assets at 3 1st Mch 2025 £28,221 £360,000 11. UIYRESTRICTED FUNDS 01.04.24 Incomin TraThsfer 31.03.25 General purpose Designated Funds 42,349 334.500 £376,849 £10,918 The lev¢1 of designat¢d funds are set by the Tn]st¢es on an annual basis aft oonsideration of likely tUre expenditure. As su¢h the Trustses decid¢ upon allocations to or from d¢signated funds. 10,918 454 (25,500) 25,500 28,221 360,000 £388,221 £454 At 31 March 2025 the Trustees had allocated the desigllat¢d fimds as follows: Redundancy costs (in th¢ ¢vent the chaTity ceased) £77,000 6 months operating costs £233.000 Offic¢ accomnwdation contingency £50,000 12. RESTRICTED FUNDS Incomin Transfers 1.0325 Awards for All Big Loca] Corby Food Bank K¢tt¢ring Food Bank Dignity tn CTiSiS NNC Henry Smith ttery Oundl¢ Food Bank Support NortbamptoTh8hirc NESS Other UKSPF NNC Household Support CITA-Other Multiply 19,980 (370) (5,975) (19,980) (11,815) (19,234) (40,185) 253 (91,611) (42,007) (65.496) (15,141) (23,715} (2,998) (7,892) (59.012) (28,144) (17,395) (171,165) £615.537 12,185 26,084 41.184 875 (253) 91,666 15,000 105.473 18,551 28.500 2.998 9.631 59,012 10,500 13,165 134,491 £568,440 55 27,007 39,977 (3.410) 4,785 18,915 20.654 17,644 4230 36,674 £114,442 £67,345 -17-
CITIZENS ADVICE SERVICES CORBY & KETfERllYG citizens advice North Northants NOTES TO FINANCIAL STATEMENfs FOR THE YEAR ENDED 31ST MARCH 2025 12. RESTRIcfED FUNDS (continued) CLS Northamptonshirc sub-contract delivery partner on the NNC Financial Inclusion project prnviding casework s¢rvices in debl. benefits and ¢ncrgy advice CAWNAC - sub-wntract delivery parther on the NNC Financial Inclusion projeLt providing casework servlces in debl, benefits and energy advice Big Local provided funding for outreach worker within the Corby Kingswood and Haz¢lwood Conununity Centr¢s NNC provide funding to support the cor¢ service in Corby and also specialist benefits and debt advice Henry Smith Charity provide funding foT additional debt and b¢n¢fits advice UKSPF funds provides the fLmding to support long tern] unemployed people by removADg the baTrierd that prevent them from entering eD)pI0ent Citizens Advice provided funding for the Rte Services work deliv¢r¢d to r¢duce baniers to advice by offering remote services Support Northamptonshirc PTovided fi]nding to support individual residents with benefits advic¢ and 13. DONATED FACILITIES North Northants Council (NNQ provides premis¢s (and associated utilities) to the tharity at no chaTge in Ix)th Corby and Kcttering. The Trnstexs recognising this valuabl¢ contribution to the charity's activities. but as a donated facility, its commercial value should not be reflected in these accounts. 14. TRANSACTIONS WITH RELATED PARTIES Oth¢r than as described in Note 5. there are no transactions with related parties during the year. 18-