CITIZb:NS ADVICE SERVICES CORBY & KETTERI'G citizens advice Corby & Kettering REPORT OF THE TRUSTELS REGISTERED NUlBER. 06156809 (England #nd Wales) REGISTERED CHARITY NUMBER: 1119081 CITIZENS ADVICE.SERVICLS CORBY & KEERING A COMPANY LIMITF,D BY GUA114NTEE AND TOT IIAN'1'G A SHARE CAPITAL REPORT OF THE TRUSTEES AND UN'AIIDITF.D FlINA'cIAL STATEMENTS FOR TTrIL YEAR EfsDED 31ST MARCH 2024 AZETS Independent Examiner
CITIZENS ADIIICE SERIIICES CORBY & KETTERING titizens advice Corby & Kettering REPORT AND ACCOUNTS- YEAR ENDED 31ST MARCH 2024 CONTENTS Pages 1 6 Repon of the Trustees Report of th¢ Independent Examiners Slatemcnl of financial activilies Balance sheet 10- 16 Notes lo the accounts
CITIZENS ADVICE SERVICES CORBY & KETTERING citizens advice Corty & Kettering REPORT OF THE'fRUSTEES Tlie Truslees, who are also directors of the cliarily for the purposes of the Companies Act 2006, present their rq)ort together wilh the financial slaleinenls of tli¢ Charily for the year ended 31 sl March 2024. The truslees Iiave adopted Ihe provisions of the Statement of Recommended Practice {SORP) FRS 102 "Accounting and Reporting by Charities, (FRS 102) in preparing the annual report and financial sialemenls ofthe charity. REFERENCE AND ADMINISTRATIVE DETAILS Charily Name: Citizens Advice Services Corby & Ketlering Charity Registration: 119081 Company Number.. 06156809 Registered Office: The Corby Cube Parkland Gateway Geor&ye Streei Corby Norihants NN17 IQG Company Secretary.. Philip Arkell Bank: National Westininster Bank plc 25 Corporation Streel Corby Nortliants NN17 INR Independent Examiner: P Tyl¢r Azeis Tliorpe House 93 Headlands Kellering Norihanls NN15 6BL Soltciiors: Sealons Solicitors l Alexandra Road Corby Norihanls NN17 IPE
CITIZENS ADVICE SERVICES CORBY & KE'I'I'ERINI 'G citizens advice Cortjy & Kettering REPORT OF THE TRLIS'I'LES Report of the Chair Sadly, this year has seen no let up in the cost of living crisis whicli lias beset our country for some years and unfortunately, I see no quick end or improveinent in our silualion in the foreseeable future. If you take a look at our impact dashboard you will see that we Iiave been able to help so many more people as tliey navigale iheir lives over the pasi year. I'm acutely aware Ilial nothing will change in Ihe short tcnn however we should be encouraged by ilie facl that our orbyanisation will be tliere for all those who need our help over our many areas of expertise. I would like to lake Ihis opportunity lo lel you know Ilial our tremendous and cxpertly Irained staff under the leadership of Phil our CEO have worked tirelessly over the pa%1 year to ensure Ilial all who need help gel it. Citizens Advice would be noihtng without ils volunteers. and I pay lribule 10 all our volunl¢ers inLludinbi our Trust Board wlio have also been part of Iliis increasingyly growing journey in ihe last year. I sl)ould also say how grateful we are lo North Northants Council and il's Leadership team whose support with our preinises is invaluable and we are so grateful. I look fonvard to workin&1 more closely with thein in Il)e future. Tl)e financial results stand for Ihen)selves so l am able to conclude by saying ihal l am confident that our Organisalion will be there to help and enhance ihe lives of so many people in the coming years. Paul Clarke Chair of ihe Trust Board Directors and Trustees The dir¢ctors of the cliariiable coinpany (the Cliarity) are ils Trustees for ilie purpose of Charity law and tIOUg110ui this report are collectively referred to as ihe Trustees. The following Truslees (wlio are also direclors) served during the year: Adrian Chambers DirectorlTrustee Paul Clarke Chair Jessica Cotion Treasurer Palrisha Dewar DireciorlTrustee Joy Lyniaii Direclor/Truslee Matthew Quincey DirectorlTruslee Audrey Teodorini Vice Chair Leslej Thurland DirectorlTrustee chri.stopher Woolmer DireclorlTrust¢e Emina Wviii)e Direclor/Truslee Resigned 3 April ?024 Co-opted 3 April 2024 OBJECTIVES AND ACTIVITIES Objects The object of Citizens Advice Services Corby & Kettering is the promotion of any charilable purpose for Ihe benefit of Ilie communities of Corby and Kettering Borough by the advancement of education, Ilie protection of Iiealih and Ilie relief of poverty, sickness and distress. The Trustees confirn] Ihal they have referred lo tl)e guidance contained in the Charity Commission's ¥eral guidance on public benefit wlien reviell'ing the Trust's objectives and In planning ils futUTe activities. Citizens Advice Services Coyby & Kettering ainis 10 provide free, confidential, impartial and independent advice
CIT17.ENS ADVICE SERVICES CORBY & KETTERING cltizens advtce Corby & Kettering REPORT OF THE TRUSTEE.S and information for the benefil of the local communily, lo exercise a Tesponsible influence on the developin¢nt of social policies and services and to ensure Ilial individuals do nol suffer througli a lack of knowledge or an inability lo express their needs effectively. In addition lo the conlinuinb provision of higli-qualily advisory services lo the local community, the primary objective of the period was lo ensure tliat Ilie level of services del jiiered were mainlained al tlieir current level despite a difficult economic cliinale. Increasing tlie number of volunieers also remained high priorily, Our work Our service is provided fTe¢ ai Ilie poinl of delivery. 11 includes Ilie provision of front-line diagnostic advice willi refeaS to specialisl staff and ¢xt¢rnal agencies where appropriate. We Iielp our clients wilh issues that are important lo them. Debt: We advise on maiiaging money, negotiating wilh creditors, and choosing debt management Options. Benefits.. We advise people on how lo claim benefits lo wliicli they inay be entitled. We also assist clients with appeals and mandatory rcconsideralions. Housing: We advise clients on issues Triicludiiig eviction, private lenanci¢s, social housing tenancies, possession orders, property repairs and homelessness Enerby.. We adi'i5e clients on issues Telaling lo energy supply, energy costs and help witli issues relaling lo suppliers or tariffs. Eniployment: We advise einployees on issues including unfair disiiiissal. eMploent rights, discrimination and bullying Relalionsliips: We giiie inforn]ation on Iiow lo access legal help and give advice on practical solutions in response lo issues sucli as neighbour disputes, aomesiic N'iolence, school probleins, and family breakups. We deliver financial capability training and employability supporl lo help local people survive the cost- of-living crisis and improve their prospects of securing a job. We also give infonnation on how lo access specialist lielp and give advice on a wide ranbye of issues including dispuled tax, imiiiigralion, consumer, legyal and educalion issues. Service Provision Alihougli we offer a full advice service frojn our offices in Corby and Keitering, we have continued lo develop our outreacli services across North Northaniptiinshire. We now deliver services Rn the following localions Kettering: Kellering CoinInunily Unit (KCU) Desborough Library Roiliwell Library Burton Laliiner L,ibrary Salvation Anny Highfields Cominunily Cenlre I session per week I session per week I session per iveek I session per week I session per week I session per week Corby: Corby Foodbank Kingswood Neighbourhood Centre Hazelwood Neiglibourl)ood Centre Home-starl Corby East Northants.. 2 ses.sions per week I day per week I day per week I session per week
CITIZEINS ADVICE SERVICLS CORBI, & KETI'ERII%G citizens advice Corby & Kettering REPORT OF THE TRUSTEES Oundle Foodbank Enconipass, Rusliden Wellingborough: Dayliglil Centre I session per week Our outreacli services offer triage, full advice and even casework as required. Telephone advice remains Ihe most popular channel although it has dropped from 780/0 last year to jusl 62 %. At the saine lime, face-to-face services have increased in popularity rising from 170/ts 10 24 %. Clients appreciate Ihe COn'¢nicncc of leleplione advice bul also value Ihe flexibility of being able lo book a face-lo-face appointinenl wl)en they need practical help- for instance, witli a benefit Claim forni. Tlie new eiiiail advice service was launched in August 2023 usin&Y a web fonn published on our website. Tliis now reprcsenls 12 /0 of adN'ice work. Our Partners I day per week session per week Our ability lo reach Ilie most vulnerable inembers of our coiiimunily is dictated largely by the success of partnerships across the voluntary and statutory seciors. We are please to say Ilial we continue to work witli North Norihanls Council to ensure Ihal local residents have access lo advice no maiter wliere they live. The advice services slraiegic bFrant is now delivered in pannershtp with Citizens Advice Wesl Northanls and Cherwell and Community LaM, Service. Our panners include: Cilizens Advice Wesl Nortliants and Clienvell Coinmunity Law Service Daylight Centre {Wellingborougli) Encompass (Rushden) Highfields Community Centre Homesiart Corby Job Centre Plus KHL Big l.ocal KCU (Kettering Cotnmunily Unil) Library Service (Bunon Laliiner, Desborough and Roihwell) Salvation Anny (Kettering) Trussell Trust (Corby, Oundle and Kettering) We are pleased to report that we plan lo work in partnership wilh Northampionshir¢ MIND and Support Nonli Norihants next year. Our Impact Alihougli ihe cosl-of-living crisis is no longer chaTaCt¢rised by rainpant iiiflation, local people continue to face rinancial challenges willi many Inanaging a negatil'e budget . We liave experienced a substantial rise in both the number and compl¢xily of cases- clients can approach us wilh a housing issue but may also require debi advice and/or help applying for welfare benefits. In tlie lasl year, we have seen a furtlier 5 /0 increase in enquiries t]Ough our public advice desks and phones lines, rising to 21,431. This is on lop of a 30/0 increase last year and equates to one enquiry every 3.3 minutes we are open. Our advisers Iiave lielped address 29,526 issues, an 8 /0 increase on (he previous year, the equivalenl of123 issues presenied each working day. This translales into our advisers securing £4,470,464 in additional income, a 7 /0 increase on the previous year and
CITIZENS ADVICE SERVICF.S CORIIY & KETTERING citizens advice Corby & Kettering REPORT OF THE TRUSTEES supporting our clients lo manage £2,488,817 in debi. This is a 220/0 increase in the Icvel of debi faced by clients in 12 inontlls. Volunteering As Il)e Losl-of-living crisis look liold, Ilie deinand for advice services increased substantially. As an organisalion reliant upon the dedication and comirjilmeni of liiglily trained voluiileers, il reinaii)s necessary lo recruit, induct and Irain al least l 0-15 new vol unleers lo meet Iliis deinand. We now have 25 volunleers supporting our advice services as well as our 9 volunleer Irustees wlio are responsible for the governance of tlie cliarity. In the lasl year, we are proud lo say Ihal our volunteers donaied 9,412 hours Ihe equivalent of 5.5 full lime staff and generated more than £ I m income for our clients. Websile, social media and new access channels Our w¢bsile and the accompanying w'ebfonn has attracled 0 gTeai deal of traffic from our ¢lienls. In less than a year, we received $28 requests for advice representing 12 % of all cases. This service is particularly helpful lo those people who work and want an 'oul of houTS service and for those able to resolve Iheir issue once given Ilie correct information. Food banks Our advice services are now firnily embedded across the food bank netwoik in North Northanls. Not only do we partner wilh the Trussell Trust in Corby, Oundle and Keltering, but we are also working alongside ihe food bank5 al (he Daylight Cenlre in Wellingborough and Encoinpass in Rushden. These outreach services as essential in enabling us lo reach those people living in food poverty who inay need help willi income iiiaximisation or debt inanagement. Multiply and LKSPF Projects We continue lo support local people through the Multiply project, focussing) on financial capability. and more recenily ilie UKSPF projecl which lielpq people distanl from the employment market lo gei work. These projects dovetail well into our advice provision and help us to deliver a holislic service acTOSS Norlh Norihampionsliire.
CITIZENS ADIIICF SF.RVICES CORBY & KETTERING It1n5 advice Corby & Kettering REPORT OF THE TRUSTEES FINANCIAL REVIEW Financial Position Total incoining resources in the year were £509,350, of this £503,276 related lo project restricted aciivTrties. A profil of£36.290 was made in the year. Ai 3 Isl March 2024 total reserves were £491,291 how'eiierlliese include Teslricled funds (ie those funds received for coniraciually restricted aclil'ilies bul not yel spent) of £114.442. The trustees have also designaled a iotal of £334,500 of funds for specific purposes. as sel oul in note I I, Ihis leaves general unrestricted funds of £42,349 al 3 1st March 2024. Reserves Policy Ciltzens Advice Services Corby & Keiiering is required to ensure ihal free monies are available in eacli financial year lo meel any reasonable foreseeable contingency. Tlie trustees Iiave allocated the financial reserves sel aside allo, for sufficient casli tlow lo maintain Ilie core service of Ihe Organisalion al a level equivaleni io at leasl three (3) months nonnal operating expenditure. Tliis is the equivalent of £138,000. The Trustees have recenily reviewed our redundancy liahilily wliicli is relatively high gFiven the good staff relention rale. The trustees have allocated £146,500 in our designated reserves to meet tliis liability in the evenl that Ilie Chariiy were lo dissolve. In recognition that the charity is accommodaled wiiliin local authority premises, Ihe trustees recognise that we may be asked lo vacate these premises in the coming years. As a result, Ihe trustees have allocated £50.000 in designated reserves lo cover the cost of securing altemale office accominodation. Suminary of designated reserves". 3 Jnonihs operating cosls Redundancy liabi lity Office accoinmodation contingency Total £138,000 £146,500 £50.000 £334.500 Principal Funding Sources The Trustee Board ext¢iids their &atItude to North Nonliamptonsliire Council (NNCI who continue to support the core operating of the Charity in both Corby and Ketlering. Additionally, project specific fundin¥ was received froin: Cilizens Advice, NNC for Corby & Kellering Hoinelessness, Department for Education (via NNC) for Ilie Multiply project, Henry Smith Charity and Trussell Trusl. NNC provide premises lo Ihe Cliarity in both Corby & Kettering, furtlier details of Iliis can be seen in Noie 12. FUTURE PLM'S Citizens Advice Services Corby & Kettering plan lo expand their reach io include the whole of Nonh Norihampionshire And ,11] continue iheir Nvork to ensure that the necessary funds are secured so thal the services people need are in place ,1]en our help is needed. Strategjc priorilies for the next twelve (12) montlis are to seek new fundingJ streams lo support further project deliiery and Inlroduce servtLes in the areas of Wellingborough and Eaql Northants. We ivill continue lo ensure thai we are fil for purpose and look foThiard to working with our Partners in the tUre lo serve our clients.
CITIZEliS ADVICE SERVICES CORBY & KE'r'rERING cltlzen5 advice Corby & Kettering REPORT OF THE'fRUSTEES STRUCTURF., GoVEANcE AND MANAGEMENT Goi'erning document Citizens Advice Services Corby & Ketieriiig is a coiiipany limited by aran1¢¢ governed by its Meinoranduni and Articles of Association dated 13th March 2007. It is registered as a Chai'ily with Ihe Charity Commission. Members are elected from the local coinmunily and musl eiilier reside or work in Ilie BoTougl)s of Corby or Keiiering. However such applicalions requirc Ilie approval of the Trustees. There are currenily nine members, eacli of wliom agrees lo conlribule £1 in tlic event of the Charity winding up. AppoiDlment of Trustees As sei out in the Articles of Association the first Trustees shall be those persoiis notified lo Companies House as Il)e first directors of Ilie Cliarity. Trustees are not required lo retire by rolalion and reinain as Trustees uniil they resign. There shall be a Ininimum number of Ihree Trustees and a inaxiinum number of fifteen Trusiees. The Tn]sl¢es liave ihe power to appoint additional Truslees or to fill a vacancy arisjng aniongsi the Trustees. The members have the power lo nominate additional Truslees, or Truslees lo fill a vacancy. at a general meeting. Trustee induction and training New Trustees under&Fo an orientation day to brief them on their legal obligations under Charity and company laH', the conlenl of the Meinorandujll and Articles of Association, Ihe deci.lon-1aking processes, the business plan and Tecenl financial performances of tlie Charity. Truslees are encouraged io allend appropriale exiernal training events where these will facilitate the undertaking of Ilieir rolc. Organisational Structure Citizens Advice Services Corby & K¢ltering is governed by its Trustee Board which is responsible for setting Ili¢ strategic direction of Ihe organisation and the policy of the Charity. Tlie Trustees carry the uliimale responsibility for Ilie conducl of Ciiizens Advice Services Corby & Kellering and for ensuring that the Charity satisfies ils legal and contractual obligalions. Trusiee.8 ineet, as a iiiinimum, quarterly and delegate the day-to-day operation of the orgyanisalion to senior manageinerkt. The Trustee Board is independeni from manageinenl. Ilqajor Risks Citizens Advice Services Corby & Ketlering lias carried oui a risk assessment and a risk strategy lias been agreed which is incorporated in the OrgJanisation's Business and Development Plan. T]ie Trustees recognise thai any major risks lo wliich ihe Cliarity inight be exposed need lo be reviewed and sysleins pul in place to niiligate those risks. Included in external risks is that of the loqs of funding which is becoming increasingly difficult to replace. The Charity strives to n]inimize exposure througli securing funding froin d?verse donors SigTn¢d on behalf of tlie Trustees P Arkell, Secretary Date 1611012024
CITIZENS ADVICE SERVICES CORBY & KETTERING citlzens advice Corby & Kettering IINDLPTr=N'DENT EXA.MINERS REPORT I"0 THE TRUSTEES OF CITIZEJ'S ADVICE SERVICES CORBY & KETTERING I report on the accounts of the company for the year ended 31 March 2024 whicli are set out on pages 9 to 17. Respective responsibilitie5 of trustees and examiner The Irustees (wlio are also the directors of tlie company for the purposes of company law) arc responsible for Ihe preparation of the accounts. Tlie Iruslees consider Ihal an aud?t is not required for Ihis yLar under section 144(2) of tlie Charities Act 2011 (Ilie 2011 Act) and that an independent examinaiion is needed. Tjie charily's gryoss income exceeded £250,000 and l lim qualified to undertake Ihe cxaininaiion by being a qualifA¢d inember of The Institute of Chartered Accouniants Enb7land and Wales. Having salisfied myself that the charity is not subject to audii uiider company law and is eligible for independeiil examinaiion. it is my responsibilily Io.. examine the accounts under section 145 of Ihe 201 l Act" follow the procedures laid down in the general Directions given by Ilie Cliarily Conimission under section 145(5)(b) of Ilie 201 l Act,. and state whetlier particular mailers have come to my attention. Basis of independent examiner's report My ¢xaniination was Caled oul in accordance with the general Directions given by the Charity Commission. An examination includes a review of the accounting records kepi by the Charity and a comparison of the accounts presenied with those records. Il also includes consideration of any unusual ilems or disclosures in Ilie accounts, and seeking explanations from you as trustees concerning any such inatters. The procedures undertaken do not provide all the ei'idence Ihal would be required in an audit and consequently no opinion is given as lo wlieiher Ilie accounts present a 'lrue and fair view, aiid the report is limited lo those matters set out in the slalemenl below. Independent examiner's statement In connection with my examination, no n)alter has come to my attention.. which gtves me reasonable cause lo believe that, in any material respect, the requirements: lo keep accounting records in accordance wilh section 386 of tlie Companies Aci 2006. and to prepare accounts which accord wtth the accounting records, coJi)ply with the accounting requirements of section 396 of the Coinpanies Act 2006 and with Ilie meihods and principles of the Sialeiiieni of Recommended Practice: Accounting and Reporting by Charities have not been mel" or lo which, in my opinion, attention sliould be drawn in order to enable a proper understanding of the accounts 10 be reached. P Tyler Chartered Accountant (ICAEW) Azeis Thorpe House 93 Headlands KETTERING Norihainptonsliire NN15 6BL Date: 1611012024
CI'I'IZEY,S ADVICE SERVICES CORBY & Kbl'TERJNG citizen5 advice Corby& Kettering STATEMENT OF FII%ANCIAL ACTIVITIES FOR TIIF. YEAR LNDED 31ST MARCH 2024 Unrestricted Reslricled Tolal Undesignated Designated Income Funds Funds Fui)ds Fiinds 31.03.?4 31.03.24 Total Funds 31.OJ.23 Notes INCOMING RESOURCES INCOME ANDENDOWMENTS FROM.. Donalions aiid legacies Investmenls Charitable activilies 2A 2B 2C 2,480 2.894 700 2.480 2.894 503.276 503.976 1.812 2,083 357,316 Total Income and Endowments 6,074 503,276 509,350 361.211 RESOURCES EXPENDED Expendilure on charitable activities (473.060) (473,060) 372,724 Tolal expenditure (473,060) (473,060) 372,724 NET INCOMING/{EXPENDITURE) BEFORE TRANSFERS 6.074 30,216 36,290 (11.513) EXCEPTIONAL INCOME TRANSFER (144.500) 144,500 NET MOVFMENT IN FUNDS (138.426) 144,500 30.216 36.290 (11.513) Total funds broughi forward 180,775 190,000 84,226 455,001 466,514 Tolal t.unds carried fonvard £42,349 £334.500 £114,442 £491.291 £455,001 There were no endowment funds for the year. There ere no recognTr5ed gains or losses for the peTiod lo 31 March 2024 otlier than those included in ihe Sialenient of Financial Activities. All activities were continuing during the period. Tlie noieg on pages 1110 17 forni part of tl)ese accounts.
CJTIZLNS ADVICE SERVICES CORBY & KETTERING citizens advice Corby & Kettering BALANCE SHEET AT.IIST MARCH 2024 Notes 2024 2023 FIXFD ASSETS Tangible assets CURRENT ASSETS Debtors Cash at bank aiid iii hand 64,346 486.761 11.797 481,660 493,457 551,107 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 59,816 38,456 NET CURRENT ASSETS 491.291 455,001 TOTALASSETS LESS CURRENT LIABILITIES 10 £491,291 £455.001 THE FUNDS OFTHE CHARITY: UNRESTRICTED FUNDS DESIGNATED FUNDS RESTRICTED FUNDS 42.349 334.500 114.442 180.775 190.000 84,226 TOTAL CHARITY FUNDS £491,291 £455,001 The charitable company is entiiled 10 exemption from audil under Seclion 477 of Ilie Companies Act 2006 for the year ended 31 March 2024. T]ie members liave not required ilie charitable company to obtain an audit of its financial slaleinents for Ihe year ended 31 March 2024 in accordance witli Section 476 of the Conipanies Act 2006. The trustees acknowledge tlieir responsibilities for (a) ensuring Ihal tlie cliarilable company keeps accounting records thai comply wilh Sections 386 and 387 of the Companies Aci 2006 and preparing financial Slaleinenls th,Jiich &yive a true and fair i'iew of the slate of affairs of the charitable company as al the end of each financial year and of lis surplus or deficit for eacli financial year in accordance willi the requir¢Jnenls of Sections 394 and 395 and wliich othenvise comply witli Ilie requirements of Ihc Companies Act 2006 relating to financial staleiJ)ents. so far as applicable to the liarilable company. These financial siaiemenlq Iiave been prepared in accordance willi the special provisions of Parl 15 of tlie Companies Act 2006 relalin¥ to small charitable companies and with Ilie Financial Reporting Standard 102 {FRS 102). The financial slateinenis were approved by Ihe Board of Trustees on 1611012024 and were signed on its behalf by- (b) P Clarke Noles on pages 10 to 17 fonn part of these financial Slatemenis. 10-
CII'IZLNS ADVICE SERVICES CORBY & KTr:I'TERING cltlzens advlce Corby & Kettering NOTE,S TO FIIN'ANCIAL STATLMENTS FOR THE YLAR E,DED 31ST,NIARCH 2024 I. ACCOUNTING POLJCIES The follo,Ing accounting policies have been used consistently in dealing willi items wliich are conskdered malerial in relation lo Ihe Cliarily's financial slalemenls. Accounting convention Tlie financial slalements liaiie been prepared under the historical cost convention and in accordance witli tlie Conipanies Act 2006 and the requ?reinenls ol Ilie Stateinent of Recommended Praciice (SORP FRS 102), Accounling and Reporting by Charities. ASSETS Tangible Fixed Assets for use by Charity Fixed assets are recorded at cosl or, in cases where fixed assets have been donated lo Citizens Advice Services Corby & Keltering al the original cost to that Charity. Depreciation Depr¢cialion lias been provided al Ihe following rates in order to write down cost or valuation. less estimated residual value, of all tangible fixed assels by equal annual instalinents over their expecled useful lives. Furniiure 25% Reducing balance Straight line Equipment I,cOMING RESOURCES Recognition of incoming resourees Tliese are included in the Statenient of Financial Activilies (SOFA) when: the Chariiy becoines entiiled io the resources; the Trustees are virtually cenain they will receive the resources. and the Inonelary value can be measured willi sufficient reliability. Incoming resources M'ith related expenditure Wliere incoining resources Iiave relaied expendiliire (as witli fundraising or conlracl incoIiie} Ilie incoming resources and related expendiluT¢ arc Teported gross in Ihe SOFA. Grants and donations Granls and donations are only included in the SOFA when Ihe Charity has unconditional entiileinent to Ihe r¢50urces. Contractual income and performance related grants This is only included in the SOFA once the related goods or services hai'e been delivered. Gifts in kind Gifis in kind are accounted for at a reasonable eslimate of their value to the Charity or the amount actually realised. Gifts in kind for sale or distribulion are included in the accounts as gitts only wlien sold or distributed by the Cliarily. Gifis in kind for use by ihe Charity are included in the SOFA as incoming resources when receivable. Donated serviees and facilities These are only included in incoming resources (with an equiiialeni amount in resources expended) where ihe 11-
CITIZENS ADVICE SERIIICLS CORBY & KETTERING citizens advice Corby & Kettering I%OTES TO FI,ANCIAL STATEMENTS FOR THE YEAR ENDEI) 31ST MARCH 2024 benefit lo the Charity is reasonably quantifiable, measurable and inalerial. The value placed on these resources is the estiinated value lo Ilie Cliarity of the service or facility received. Volunteer help The value of any voluntary Iielp received is not included in the acLounis bul is described in tlie Trvslees, annual report. Investment ineome This is included in the accounts when receivable. EXPEIN'DITLRE AND LIABILITIES Liability recognition Liabilities are recognised as soon as Ihere is a legal or conslructive obligation cominilling the Charily to pay oui resources. Goi'ernanee costs Include costs of the preparation and examination of statutory accouiits. the costs of Iruslee meetings and cosi of any leg7al advice to Tnislees on govemallce or conslilulional inalters. Grants with performance conditions Wliere the Cliarity gives a grant with conditions for ils paynienl being a specific level of service or output lo be provided, such grants are only rccobynised in the SOFA once the recipient of ihe &Tant has provided ihe specified serviLe or oulput. Grants pa}able without performance conditions Tliese are only recognised in the accounls when a commilment lias been made and there are no conditions to be Inel relating io Ihe &Tanl which reinain in the control of Ihe Cliarily. Value Added I'ax As the inajoriiy of Citizens Advice Services Corby & Kellering's activities are classified as exempt or non-business activities for the pu4)oses of value added tax, Citizens Advice Services Corby & Kettering is unable lo reclaii any i'alue added tax wliicli il suffers on ils purcliases. Taxation No provision has been made for corporate tax or deferred lax as the chariiable organisalion is a registered Charity and is, therefore, exeii)pt from laxaiion. 12-
CITl7,E,s ADVICE SERVICES CORBY & KETTTr=RING cltizens advice Corby & Kettering NOTES I'O FINANCJAL STATEMENTS FOR I"HE YEAR ENDED 3JST VIARCH 2024 ANALYSIS OF INCOMING RESOURCES 2024 2023 2A VOLUNTARY INCOME Donalions and legacies INVESTMENT INCOME £2.480 £1,812 2B Interest received £2,894 £2,083 2C INCOMING RESOURCES FROM CHARITABLE ACTIVITIES Unrestricted Funds 2024 Restricted Funds 2024 Total 2024 Total 2023 Awards for All Big, Local BBO- Goodm'ill SolutTons NNC Corb)'ICorb}' Borougli Council NESS (Wami Homes) Henry Smith Corby Boroligh Couiicil Homelessiiess NNC KetteringlKetlcring Borough Council NNC KetteringlKBC Housiiig NNC Household Support Trussell Trust Food Bank CITA- Other Multiply Corby Foodbank Dignity In Crisis Other 19,980 18.278 19,980 18.278 9,932 18,278 13,420 28.000 42,720 47,200 19.367 80,000 30,000 3,000 10,100 15,000 10.930 28,000 8,994 48,000 19.367 88,000 22.000 37.870 10,703 31,125 123,121 15,150 10,000 22.688 28,000 8.994 48,000 19.367 88.000 22.000 37.870 10,703 31.125 123.121 15.150 i 0,000 23,388 700 29,369 £700 £503.276 £503,976 £357,316 13-
CII'I£EryS ADVICE SERVICES CORBY & KETTERING citizens advice Corby & Kettering NOTES I'o FINANCIAL STATEMENI'S FOR THE YEAR ENIDED 31ST MARCH 2024 ANALYSIS OF RESOURCES EXPENDF.D Unreslricled Funds 2024 Reslricled Funds 2024 Total 2024 Tolal 2023 3 CHARITABLE ACTIVITIES Volunteer and iravel expenses Trainiiig and conference fees Rent. rates aiid util ilies Cilizens Advice Membership Wages and salarie.s (Jiote 4) Telephone Partner Payinenl Printing, postage and statiOT]ery IT Equipment Independenl exaininers fee (noie 6) Consultancy fees Repairs dnd maintenance Room hire 10,785 1,253 6.517 8.860 391.003 5.584 20.226 13,960 4,123 4.080 1.344 2.583 2,742 £473,060 15.014 923 4.241 8,140 324.658 4,353 1,253 6,517 8.860 391.003 5,584 20.2?6 13,960 4.123 4,080 1,344 2,583 2.742 12.215 3,180 £473.060 £372.724 EMPLOYEES 2024 2023 Staff costs were as follows... Gross ivages, salaries and benefits in kind Fmployer's national insurance costs Pension 355.060 30.266 5.677 £391.003 300,003 20.202 4,453 £324.658 Staff nltmbers were as follows: Managemeni Other Al I relate io work on Charitable Activities 2024 2023 12 15 There were no 'high paid, staff in tlie year. 'High paid, is currently defined in siatute as being £60,000 per annum. TRUSTEES 2024 2023 Out of pocket expenses reimbursed io Trustees: Nunibei- of Trusiees ,hO ivere paid ¢¥penses 14-
CITIZE.YS ADVICE SERVICES CORBY & KETTERING citizens advice Corby & Ketter+ng NOTES TO FINANCIAL STATE,MENTS FOR THE YEAR EN'DED 31ST MARCH 2024 FEES FOR INDEPENDENT EXAMINATION 20?4 2023 Independent examiner s fees for reporting on the accounts £4,080 £3,180 TAINGIBLE FIXTr.D ASSETS Flirniture and ui ment Tolal Cost At l April 2023 Addilions Disposals 26,881 26,881 At 31 sl March 2024 26.881 26,881 DEPRECIATION At l April 2023 Charge for year Eliminated on Disposal 26,881 26,881 At 31 st March 2024 26,881 26.881 NET BOOK VALUE Ai 31 st March 2024 At 3 Isl March 2023 DEBTORS 2024 2023 Oiher debtors £ 64.346 £ 11.797 CREDITORS: AMOUNTS FALLING DUE WITHIN OINE YEAR 2024 20?3 Other creditors £59,816 £38.456 15-
CITIZEIN'S ADVICE SERN'ICES CORBY & KF,TTERIG citlzens advlce Corby & Kettering NO"fES TO FI,ANCIAL STATEMENTS FOR I'HE YEAR ENDED 31SI" I¥qARCH 2024 10. ANALYSIS OF NET ASSETS BETWEF.N FIINDS General Designated Funds Fuiids Restricted Funds Total Funds TanLyible Fixed Assets Currenl assets Currenl liabililies 42,349 334.500 174.2_58 (59.816) 114.442 551.107 (59,816) 491.291 Nel assels at 31 si March 2024 4? 349 334.500 11. UNRESTRJCTED FUNDS 01.04.23 I nconiin Oul oin Transfer 31.03.24 General purpose Designaled Funds 180.775 190,000 £370.775 6.074 (144.500) 144.500 42,349 334,500 £376,849 £8.574 The level of designated funds are sel by the Trustees on an annual basis after due consideralion of likely future expenditure. As such the Tn]slees decide upon allocations to or from designated funds. At 31 March 2024 the Trustees had allocaled tlie designated funds as follows: Redundancy costs (in the evenl the cliarity ceased) £146,500 3 months operating costs £138,000 Office accoinmodation contingency £50,000 12. RESTIUCTED FUNDS 01.04.23 Incomin Out oin Transfers 31.03.24 Awards for All Big Local Corby Food Bank Dignity In Crisis Corby Borough Council (CBC) CBC Homelessness Henry Sniith Kettering Borough Council (KBC) KBC Housii)g Oundle Food Bank NESS Other 19,980 18,278 15,150 i 0.000 28,000 19,367 48.000 88.000 22.000 10.703 8.994 22.688 19,980 (370) (5.975) (253) 6,880 (25.528) (21.125) (10.253) (28.000) (19,367) (48.655) (88,000) {22.000) 27.662 27,007 (3,410) 9.129 17.300 3,000 (18,123) (21,073) (3,000) (20,226) {41 .895) (91.702) £473.060 Helpline NNC Household Support CITA- Other Muliiply 37.870 31,125 123.121 £503,276 17,644 4.230 36.674 15,000 5.255 £84.226 114.442 16-
CITI/LNS ADVICL SERVICES CORBY & KETTERING citizen5 advice Corby & Kettering NOTES TO FI.NANCIAL STATENIF.NTS FOR THE YEAR ENDED 31ST MARCII 2024 12. RESTRICTED FUNDS (continued) CLS Norihamptoiishire sub-conlract delivery partner on the Nortlianls Energy Saving Service providing casework services in debi, benefits and energy advice Big Local provided funding for oulreacli worker within the Corby Kingswood and Hazelwood Cominunily Centres CBC Homelessness provide funding lo support a part-tinie money advice worker NNC provide funding lo support the core service in Corby and also specialist benefits advice NNC PToiiid¢ funding lo support the core service in Kettering and also specialist debt advice Henry Sinith Charity provide funding for additional debt and benefits advice ESF funds provides the funding to support long ienii unemployed people by removing the barriers tlial prevenl them from enterin&y einployment Citizen5 Advice provided funding for ilie Help lo Claim service which helped clienls making their claim for Universal Credit. 13. DONATED FACILITIES Nortl) Northanls Council (NNC) provides premises (and associated utilities) to the charity at no charge in both Corby and Ketteriiig. The Trustees recognising Iliis iialuable conlribulion lo the charity, s activilies, but as a donated facilily, ils comjnercial value should not be reflected in these accounts. 14. TRANSACTIONS WITH RELATED PARTIES Oilier Ihan as described in Nole 5, Ihere are no transactions with related parlies during the year. 17-