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2021-03-31-accounts

REGISTERED NUMBER: 06156809 (England and Wales) REGISTERED CHARITY NUMBER: 1119081

CITIZENS ADVICE SERVICES CORBY & KETTERING

(A COMPANY LIMITED BY GUARANTEE AND NOT HAVING A SHARE CAPITAL)

REPORT OF THE TRUSTEES AND UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2021

AZETS

Independent Examiner

CITIZENS ADVICE SERVICES CORBY & KETTERING REPORT AND ACCOUNTS – YEAR ENDED 31ST MARCH 2021

CONTENTS Pages 1 - 4 Report of the Trustees
5 Report of the Independent Examiners
6 Statement of fnancial activities
7 Balance sheet
8 - 14 Notes to the accounts

Page 1

CITIZENS ADVICE SERVICES CORBY & KETTERING

REPORT OF THE TRUSTEES

The Trustees, who are also directors of the charity for the purposes of the Companies Act 2006, present their report together with the financial statements of the Charity for the year ended 31st March 2021. The trustees have adopted the provisions of the Statement of Recommended Practice (SORP) FRS 102 “Accounting and Reporting by Charities” (FRS 102) in preparing the annual report and Financial statements of the charity.

REFERENCE AND ADMINISTRATIVE DETAILS

Charity Name: Citizens Advice Services Corby & Kettering
Charity Registration: 1119081
Company Number: 06156809
Registered Ofice: The Corby Cube
Parkland Gateway
George Street
Corby
Northants
NN17 1QG
Company Secretary: Debbie Egan
Bank: National Westminster Bank plc
25 Corporation Street
Corby
Northants
NN17 1NR
Independent Examiner: P Tyler
Azets
Thorpe House
93 Headlands
Kettering
Northants
NN15 6BL
Solicitors: Seatons Solicitors
1 Alexandra Road
Corby
Northants
NN17 1PE

Page 2

CITIZENS ADVICE SERVICES CORBY & KETTERING

REPORT OF THE TRUSTEES (continued)

Directors and Trustees

The directors of the charitable company (the Charity) are its Trustees for the purpose of Charity law and throughout this report are collectively referred to as the Trustees.

The following Trustees (who are also directors) served during the year:

Trish Dewar (Vice chair) Joy Lyman Christopher Woolmer Adrian Chambers Paul Clarke (Chair) John Donnelly (Resigned 18 December 2020) Emma Wynne Alex Parsons Jessica Cotton (Appointed 12 March 2021)

OBJECTIVES AND ACTIVITIES

Objects

The object of Citizens Advice Services Corby & Kettering is the promotion of any charitable purpose for the benefit of the communities of Corby and Kettering Borough by the advancement of education, the protection of health and the relief of poverty, sickness and distress. The Trustees confirm that they have referred to the guidance contained in the Charity Commission’s general guidance on public benefit when reviewing the Trust’s objectives and in planning its future activities.

Aims, Objectives, Strategies and Activities for the Period

Citizens Advice Services Corby & Kettering aims to provide free, confidential, impartial and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and services and to ensure that individuals do not suffer through a lack of knowledge or an inability to express their needs effectively.

In addition to the continuing provision of high quality advisory services to the local community, the primary objective of the period was to ensure that the level of services delivered were maintained at their current level despite a difficult economic climate. Increasing the number of volunteers also remained high priority.

The principal activity of Citizens Advice Services Corby & Kettering remained the provision of free, confidential, independent and impartial advice, information and counsel for members of the public. This is provided from our town centre offices through face-to-face consultations, telephone advice and various outreach services within the Borough. In addition, due to project funding, the following services were provided;

CITIZENS ADVICE SERVICES CORBY & KETTERING

Page 3

REPORT OF THE TRUSTEES (continued)

Charitable Activities

The key achievements in the year for the Charity were to continue to deliver an excellent service and achieve positive outcomes for our clients whilst all were working remotely due to the Covid pandemic. All workers have been working from home since April 2020 and managed to rise to and overcome the challenges that presented. We were also able to recruit and train new Volunteers to work remotely during this period.

FINANCIAL REVIEW

Financial Position

Total incoming resources in the year were £421,181, of this £404,062 related to project restricted activities.

A surplus of £96,753 was made in the year. At 31st March 2021 total reserves were £403,767. The trustees note the unprecedented level of surplus during the year and can attribute this to two factors:

  1. the budget was set based on a normal year of expenditure. Given that all staff have been working remotely for the entire year, this has meant large underspends in the areas of expenses, utilities and telephone costs resulting;

  2. the exceptional income as described in note 15.

The Trustees are committed to reinvesting this into our service delivery for the future.

Reserves Policy

Citizens Advice Services Corby & Kettering is required to ensure that free monies are available in each financial year to meet any reasonable foreseeable contingency. Therefore, the financial reserves we have set aside allow for sufficient cash flow to maintain the core service of the Organisation at a level equivalent to at least three (3) months normal operating expenditure. The Trustees have recently reviewed our redundancy liability and in the event that the Charity were to dissolve have ensured that funds are available to meet this.

Principal Funding Sources

The Trustee Board extends their gratitude to Corby Borough Council & Kettering Borough Council who continue to support the core operating of the Charity. Additionally, project specific funding was received from; Citizens Advice, Corby Borough Council Homelessness, CLS Northamptonshire (NCC advice services contract), Big Lottery Awards for All and KHL Big Local.

Corby Borough Council and Kettering Borough Council provide premises to the Charity, further details of this can be seen in Note 12.

FUTURE PLANS

Citizens Advice Services Corby & Kettering will continue their work to ensure that the necessary funds are secured so that the services people need are in place when our help is needed. Strategic priorities for the next twelve (12) months are to maintain the level of funding streams to support and continue to further increase numbers of volunteer advisers. Good practice from the last 12 months remote working will be built on and a more flexible way of working moving forward will be adopted, for the benefit of both workers and clients alike. We will continue to adapt as we move forward to ensure we remain fit for purpose.

CITIZENS ADVICE SERVICES CORBY & KETTERING

Page 4

REPORT OF THE TRUSTEES (continued)

STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing document

Citizens Advice Services Corby & Kettering is a company limited by guarantee governed by its Memorandum and Articles of Association dated 13th March 2007. It is registered as a Charity with the Charity Commission. Members are elected from the local community and must either reside or work in the Boroughs of Corby or Kettering. However such applications require the approval of the Trustees. There are currently seven members, each of whom agrees to contribute £1 in the event of the Charity winding up.

Appointment of Trustees

As set out in the Articles of Association the first Trustees shall be those persons notified to Companies House as the first directors of the Charity. Trustees are not required to retire by rotation and remain as Trustees until they resign. There shall be a minimum number of three Trustees and a maximum number of fifteen Trustees.

The Trustees have the power to appoint additional Trustees or to fill a vacancy arising amongst the Trustees. The members have the power to nominate additional Trustees, or Trustees to fill a vacancy, at a general meeting.

Trustee induction and training

New Trustees undergo an orientation day to brief them on their legal obligations under Charity and company law, the content of the Memorandum and Articles of Association, the decision making processes, the business plan and recent financial performances of the Charity. Trustees are encouraged to attend appropriate external training events where these will facilitate the undertaking of their role.

Organisational Structure

Citizens Advice Services Corby & Kettering is governed by its Trustee Board which is responsible for setting the strategic direction of the organisation and the policy of the Charity. The Trustees carry the ultimate responsibility for the conduct of Citizens Advice Services Corby & Kettering and for ensuring that the Charity satisfies its legal and contractual obligations. Trustees meet, as a minimum, quarterly and delegate the day-to-day operation of the organisation to senior management. The Trustee Board is independent from management.

Major Risks

Citizens Advice Services Corby & Kettering has carried out a risk assessment and a risk strategy has been agreed which is incorporated in the Organisation’s Business and Development Plan. The Trustees recognise that any major risks to which the Charity might be exposed need to be reviewed and systems put in place to mitigate those risks.

Included in external risks is that of the loss of funding which is becoming increasingly difficult to replace. The Charity strives to minimize exposure through securing funding from diverse donors

Signed on behalf of the Trustees

D Egan, Secretary

Date ……………………………………. 2021

Page 5

CITIZENS ADVICE SERVICES CORBY & KETTERING

INDEPENDENT EXAMINERS REPORT TO THE TRUSTEES OF CITIZENS ADVICE SERVICES CORBY & KETTERING

I report on the accounts of the company for the year ended 31 March 2021 which are set out on pages 6 to 14.

Respective responsibilities of trustees and examiner

The trustees (who are also the directors of the company for the purposes of company law) are responsible for the preparation of the accounts. The trustees consider that an audit is not required for this year under section 144(2) of the Charities Act 2011 (the 2011 Act) and that an independent examination is needed. The charity’s gross income exceeded £250,000 and I am qualified to undertake the examination by being a qualified member of The Institute of Chartered Accountants England and Wales.

Having satisfied myself that the charity is not subject to audit under company law and is eligible for independent examination, it is my responsibility to:

Basis of independent examiner's report

My examination was carried out in accordance with the general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit and consequently no opinion is given as to whether the accounts present a “true and fair view” and the report is limited to those matters set out in the statement below.

Independent examiner's statement

In connection with my examination, no matter has come to my attention:

P Tyler

Date:

……………………………. 2021 Chartered Accountant (ICAEW) Azets Thorpe House 93 Headlands KETTERING Northamptonshire NN15 6BL

Page 6

CITIZENS ADVICE SERVICES CORBY & KETTERING

STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31ST MARCH 2021

Notes Unrestricted Restricted Restricted Total Total
UndesignatedDesignatedIncome FundsFunds Funds
Funds Funds 31.03.21 31.03.21
31.03.20
INCOMING RESOURCES 2
INCOME AND ENDOWMENTS FROM:
Donations and legacies
2A		 7,394 - - 7,394 33,828
Investments
2B		 95 - - 95 908
Charitable activities
2C		 9,630 - 404,062 413,692 373,392
Total Income and Endowments 17,024 - 404,062 421,181
408,128
RESOURCES EXPENDED3
Expenditure on charitable
activities - - 352,842 352,842 368,987
Total expenditure - - 352,842 352,842 368,987
NET INCOMING/(EXPENDITURE)
BEFORE TRANSFERS 17,119 - 51,220 68,339 39,141
Exceptional income
15		 28,414 - - 28,414 -
NET MOVEMENT IN FUNDS 45,533 - 51,220 96,753
39,141
Total funds brought forward 68,229 190,000 48,785 307,014
267,873
Total funds carried forward £113,762 £190,000 £100,005 £403,767 £307,014

There were no endowment funds for the year.

There were no recognised gains or losses for the period to 31 March 2021 other than those included in the Statement of Financial Activities.

All activities were continuing during the period.

The notes on pages 8 to 14 form part of these accounts

Page 7

CITIZENS ADVICE SERVICES CORBY & KETTERING

BALANCE SHEET AT 31ST MARCH 2021

Notes 2021 2020 FIXED ASSETS Tangible assets 7 - - CURRENT ASSETS Debtors 8 5,125 4,269 Cash at bank and in hand 477,879 421,263 483,004 425,532 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 9 (79,237) (118,518) NET CURRENT ASSETS 403,767 307,014 TOTAL ASSETS LESS CURRENT LIABILITIES 10 £403,767 £307,014 THE FUNDS OF THE CHARITY: UNRESTRICTED FUNDS 11 113,762 68,229 DESIGNATED FUNDS 11 190,000 190,000 RESTRICTED FUNDS 12 100,005 48,785 TOTAL CHARITY FUNDS £403,767 £307,014

The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2021.

The members have not required the charitable company to obtain an audit of its financial statements for the year ended 31 March 2021 in accordance with Section 476 of the Companies Act 2006.

The trustees acknowledge their responsibilities for

These financial statements have been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small charitable companies

and with the Financial Reporting Standard 102 (FRS 102).

The financial statements were approved by the Board of Trustees on ………………… 2021 and were signed on its behalf by:

P Clarke

Notes on pages 8 to 14 form part of these financial statements.

Page 8

CITIZENS ADVICE SERVICES CORBY & KETTERING

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2021

1.ACCOUNTING POLICIES

The following accounting policies have been used consistently in dealing with items which are considered material in relation to the Charity's financial statements.

Accounting convention

The financial statements have been prepared under the historical cost convention and in accordance with the Companies Act 2006 and the requirements of the Statement of Recommended Practice (SORP FRS 102), Accounting and Reporting by Charities.

ASSETS

Tangible Fixed Assets for use by Charity

Fixed assets are recorded at cost or, in cases where fixed assets have been donated to Citizens Advice Services Corby & Kettering at the original cost to that Charity.

Depreciation

Depreciation has been provided at the following rates in order to write down cost or valuation, less estimated residual value, of all tangible fixed assets by equal annual instalments over their expected useful lives.

Furniture 25% Reducing balance Equipment 33⅓% Straight line

INCOMING RESOURCES

Recognition of incoming resources

These are included in the Statement of Financial Activities (SoFA) when:

Incoming resources with related expenditure

Where incoming resources have related expenditure (as with fundraising or contract income) the incoming resources and related expenditure are reported gross in the SoFA.

Grants and donations

Grants and donations are only included in the SoFA when the Charity has unconditional entitlement to the resources.

Contractual income and performance related grants

This is only included in the SoFA once the related goods or services have been delivered.

Gifts in kind

Gifts in kind are accounted for at a reasonable estimate of their value to the Charity or the amount actually realised.

Gifts in kind for sale or distribution are included in the accounts as gifts only when sold or distributed by the Charity.

Gifts in kind for use by the Charity are included in the SoFA as incoming resources when receivable.

Page 9

CITIZENS ADVICE SERVICES CORBY & KETTERING

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2021

Donated services and facilities

These are only included in incoming resources (with an equivalent amount in resources expended) where the benefit to the Charity is reasonably quantifiable, measurable and material. The value placed on these resources is the estimated value to the Charity of the service or facility received.

Volunteer help

The value of any voluntary help received is not included in the accounts but is described in the Trustees' annual report.

Investment income

This is included in the accounts when receivable

EXPENDITURE AND LIABILITIES

Liability recognition

Liabilities are recognised as soon as there is a legal or constructive obligation committing the Charity to pay out resources.

Governance costs

Include costs of the preparation and examination of statutory accounts, the costs of trustee meetings and cost of any legal advice to Trustees on governance or constitutional matters.

Grants with performance conditions

Where the Charity gives a grant with conditions for its payment being a specific level of service or output to be provided, such grants are only recognised in the SoFA once the recipient of the grant has provided the specified service or output.

Grants payable without performance conditions

These are only recognised in the accounts when a commitment has been made and there are no conditions to be met relating to the grant which remain in the control of the Charity.

Value Added Tax

As the majority of Citizens Advice Services Corby & Kettering's activities are classified as exempt or non-business activities for the purposes of value added tax, Citizens Advice Services Corby & Kettering is unable to reclaim any value added tax which it suffers on its purchases

Taxation

No provision has been made for corporate tax or deferred tax as the charitable organisation is a registered Charity and is, therefore, exempt from taxation.

Page 10

CITIZENS ADVICE SERVICES CORBY & KETTERING

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2021

2. ANALYSIS OF INCOMING RESOURCES ANALYSIS OF INCOMING RESOURCES
2021 2020
2A VOLUNTARY INCOME £ £
Donations and legacies £7,394
£33,828
2B INVESTMENT INCOME
Interest received £ 95 £ 908
2C INCOMING RESOURCES FROM CHARITABLE ACTIVITIES
Unrestricted Restricted
Funds Funds Total Total
2021 2021 2021 2020
£ £ £ £
Awards for All - 8,000 8,000 -
Big Local - 19,801 19,801 18,278
Defra - 8,700 8,700 -
Corby Borough Council - 28,000 28,000
28,000
NESS (Warm Homes) - 44,485 44,485
44,468
Henry Smith - 42,400 42,400 41,200
Corby Borough Council Homelessness - 19,367 19,367 19,367
Kettering Borough Council - 80,000 80,000 80,000
KBC Housing - 30,000 30,000 30,000
CITA Energy Funds - 11,335 11,335
6,450
CITA - Universal Credit - 98,249 98,249
95,629
Other 9,630 13,725 23,355 10,000
£9,630 £404,062 £413,692

£373,392

Page 11

CITIZENS ADVICE SERVICES CORBY & KETTERING

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2021

3.
ANALYSIS OF RESOURCES EXPENDED
Unrestricted
Funds
2021
3 CHARITABLE ACTIVITIES
£
Volunteer and travel expenses
-
Training and conference fees
-
Rent, rates and utilities
17,265
Citizens Advice Membership
-
Wages and salaries (note 4)
-
Telephone
-
Printing, postage and stationery
-
IT equipment
-
Independent examiners fee
-
£ -
4.
EMPLOYEES
Staf costs were as follows:-
Gross wages, salaries and benefts in kind
284,005
Employer's national insurance costs
Pension
Staf numbers were as follows:-
Management
Other
All relate to work on Charitable Activities
15		 Restricted
Funds
2021
£
11,639
5,129
-
7,094
299,094
5,863
5,196
10,820
2,850
£352,842
2021
£
17,688
4,015
£299,094
2021
3
11		 Total
2021
£
11,639
5,129
5,157
7,094
299,094
5,863
5,196
10,820
2,850
£352,842
277,391
14		 Total
2021
£
11,639
5,129
5,157
7,094
299,094
5,863
5,196
10,820
2,850
£352,842
277,391
14		 Total
2021
£
11,639
5,129
5,157
7,094
299,094
5,863
5,196
10,820
2,850
£352,842
277,391
14		 Total
2020
£
14,141
2,246
5,157
8,809
306,598
5,827
6,740
-
2,760
£368,987
2020
£
18,888
3,705
£306,598
2020
3
12

There were no ‘high paid’ staff in the year. ‘High paid’ is currently defined in statute as being £60,000 per annum.

5. TRUSTEES

2021
£		 2020
£

Out of pocket expenses reimbursed to Trustees:Number of Trustees who were paid expenses

Page 12

CITIZENS ADVICE SERVICES CORBY & KETTERING

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2021

6.
FEES FOR INDEPENDENT EXAMINATION
2021
£
Independent examiner’s fees for reporting on the accounts
£2,850
£2,760
7.
TANGIBLE FIXED ASSETS
Furniture and
Equipment
COST
£
At 1 April 2020
26,881
Additions
-
Disposals
-
At 31st March 2021
26,881
DEPRECIATION
At 1 April 2020
26,881
Charge for year
-
Eliminated on Disposal
At 31st March 2021
26,881
NET BOOK VALUE
At 31st March 2021
£ -
At 31st March 2020
£ -
8.
DEBTORS
2021
£
£5,125
£2,785
9.
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2021		 2020
£
Total
£
26,881
-
-
26,881
26,881
-
--
26,881
£ -
£ -
2020
£
2020

Other creditors £118,518

£ £ £79,237

`

Page 13

CITIZENS ADVICE SERVICES CORBY & KETTERING

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2021

10. ANALYSIS OF NET ASSETS BETWEEN FUNDS

Tangible fxed assets
Current assets
Current liabilities
Net assets at 31st March 2021		 General
Designated
Restricted
Funds
Funds
Funds
£
£
£
-
-
-
113,762
190,000
236,070
-
-
(79,237)
113,762
190,000
100,005		 Total
Funds
£
-
483,004
(79,237)
403,767

11. UNRESTRICTED FUNDS

General purpose fund
- undesignated
Designated funds		 01.04.20
Incoming
Outgoing
£
£
£
68,229
45,533
-
190,000
-
-
£258,229
£17,024
£ -		 Transfer
31.03.21
£
£
-
113,762
-
190,000
£ -
£275,253
£
-
-
£ -

The level of designated funds are set by the Trustees on an annual basis after due consideration of likely future expenditure. As such the Trustees decide upon allocations to or from designated funds.

£90,000

12. RESTRICTED FUNDS

01.04.20
£
Awards for All
-
Big Local
3,710
Defra
-
Corby Borough Council (CBC) -
CBC Homelessness
-
Henry Smith
8,960
Kettering Borough Council (KBC)
1,993
KBC Housing
-
CITA Energy Fuels
-
CITA - Universal Credit
1,738
NESS
4,206
Other
30,171		 Incoming
£
8,000
19,801
8,700
28,000
19,367
42,400
-
30,000
11,335
98,249
44,485
13,725		 Outgoing
Transfers
31.03.21
£
£
£
8,000
-
-
17,603
-
5,908
-
-
8,700
25,973
-
2,027
19,300
-
67
43,559
-
7,801
80,000
78,007
-
29,025
-
975
-
-
11,335
99,987
-
-
31,388
-
17,303
-
-
43,896

£48.785 £404.062 £352,842 £100.005

Page 14

CITIZENS ADVICE SERVICES CORBY & KETTERING

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR TO 31ST MARCH 2021

12. RESTRICTED FUNDS (continued)

13. DONATED FACILITIES

Corby Borough Council (CBC) provides premises (and associated utilities) to the charity at no charge. Kettering Borough Council (KBC) also provides premises to the charity at no charge. The Trustees recognising this valuable contribution to the charity’s activities, but as a donated facility, its commercial value should not be reflected in these accounts.

14. TRANSACTIONS WITH RELATED PARTIES

Other than as described in Note 5, there are no transactions with related parties during the year.

15. EXCEPTIONAL INCOME

Included within the accounts for the year ended 31 March 2021 is exceptional income of £28,414 which relates to the release of a provision for the repayment of a grant which is no longer required.