## Annual Re ort p 

_April 2024 – March 2025_ 

_**Reflect**_ 

_**Registered charity number 1118904**_ 



Page 

## Contents 

|Contents|Page|
|---|---|
|**Vision and Aims**|**3**|
|Reflect Mission Statement|4|
|**Structure and how Reflect is Managed**|**5**|
|Trustees|5|
|Employed Staff|5|
|Volunteers|6|
|**Reflect Centres**|**7**|
|**Year Review**|**8**|
|Summary of the main achievements of Reflect during the year|8|
|Looking to the future|Looking to the future<br>11|
|**Client Statistics, Stories and Feedback**|**12**|
|Statistics, tables and charts|12|
|Client story|15|
|Feedback|16|
|**Acknowledgements**|**18**|
|**Financial Report**|**20**|
|Receipts and Payments Accounts for the year ending 31 March 2025|20|
|Statement of assets and liabilities at the end of the period|21|
|Trustee Declaration|21|
|Independent Examiner's Report to the Trustees of Reflect|21|



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## **Vision and Aims** 

Reflect is a Charitable Trust and was previously known as York Pregnancy Crisis Service. Reflect is a registered Charity (number 1118904) with a governing Trust Deed document dated 6[th] November 2006. This was amended on 09 May 2016 and a Supplemental Trust Deed was added on 2[nd] October 2017. 

Reflect opened in York 2007, responding to the need of women and men faced with an unplanned or crisis pregnancy.  Reflect quickly developed to provide pregnancy loss support as well as pregnancy choice work and in 2012 began plans to launch services in Harrogate. Reflect Harrogate launched in 2014, followed by Reflect Selby in January 2018 and Reflect Thirsk in March 2020, to meet a growing local need for our services across North Yorkshire. 

The purpose of the Trust, as stated in the Trust Deed, shall be: 

- (a) The advancement of education in the subject of pregnancy and the termination of pregnancy and into the effects thereof upon women whether physical, medical or psychological. 

- (b) The preservation and protection of women's health. 

- (c) The provision of advice, counselling and assistance to women and their partners and families who are suffering from any physical or mental illness, distress or poverty during or as a result of pregnancy or following an abortion, miscarriage, cot death, still birth, loss of a child or sexual abuse. 

- (d) The promotion of such other charitable purposes which may be conveniently carried on in connection with the above objects. 

The Trustees have fully taken into account the guidance issued by the Charity Commission on public benefit. 

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## **Reflect Mission Statement** 

## **Purpose** 

Reflect is a free support service in North Yorkshire for anyone facing a Pregnancy Choice and for those in need of support after experiencing Pregnancy or Neonatal Loss. 

## **Vision** 

Our vision is to see anyone in North Yorkshire enabled to make an informed decision about a pregnancy choice, without fear, pressure or judgment, and to support those who have experienced pregnancy or baby loss from any cause and at any stage of pregnancy, or soon after birth. 

Motivated by our Christian compassion for those in a crisis, we desire to see all people supported throughout the decision-making process and beyond, whatever the outcome. 

We seek to raise awareness of issues surrounding pregnancy, including parenting, termination, adoption and pregnancy loss, and to provide support for those in need. 

## **Mission:** 

## We are committed… 

_…to provide a confidential service to all clients_ 

_…to provide a trained listening ear, factual information and unconditional acceptance to those who are experiencing a pregnancy choice_ 

_…to provide care and support to those who have experienced a pregnancy or neonatal loss_ 

_…to do this in a caring, safe and supportive environment; always being truthful and respecting every individual_ 

_…and at all times offer hope_ 

We provide individual or couples support and signposting for those facing an unintended pregnancy or a choice during pregnancy. We provide one-to-one and couples support to those who have experienced pregnancy loss (miscarriage, ectopic pregnancy or stillbirth), neonatal loss, or who are struggling following a termination of pregnancy, through our structured support programme ‘Reflections: Walking through loss’. 

_…to the advancement of education in the subject of pregnancy, termination of pregnancy, adoption, sexual health and relationships_ 

This currently includes: multi-agency work, training volunteers and practitioners in pregnancy choices and pregnancy loss support, working with other organisations championing our cause and increasing the network of Reflect supporters and referrers. Reflect hope to develop this aim into schools and youth work, research projects and greater partnerships with the local authority and NHS services. 

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## **Structure and how Reflect is managed** 

## **Trustees** 

## **Names of the trustees who manage the charity:** 

1. Christopher Blanshard 

2. Lesley Williams 

3. Rachael Bulley (Safeguarding Lead) 

4. Christopher Seel (Chairperson and Treasurer) 

5. Kevin Webb 

6. Gavin Parker 

Reflect is governed by a group of trustees, chaired by Christopher Seel who meet on a quarterly basis. A trustee report is prepared in advance by the General Manager, with input from the Office Manager and Development Coordinator. The trustees are responsible for making sure that the charity complies with its governing document and complies with charity law requirements. 

Our trustees hold a wealth of valuable experience, ranging from business and finance to foster care and support to teaching and counselling.  Trustees are appointed by existing trustees. 

_Photo of trustees, October 2024_ 

## **Employed staff** 

Reflect employ 3 part-time staff to manage, administrate, increase awareness of and fundraise for Reflect. 

The employed staff includes a part-time General Manager (16 hours/week) who is responsible for the operational oversight, management, training, overseeing client support and governance of Reflect. She is supported by a Development Co-ordinator (12 hours/week) whose role is to increase the awareness of Reflect and fundraise for Reflect and an Office Manager (7.5 hours/week) who oversees Reflect’s administration and book-keeping, as well as supporting our volunteers. 

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## **Volunteers** 

Reflect simply would not exist and operate without our incredible team of volunteers who give hours of their time freely to help enable Reflect to continue to provide our support service for free. 

We are very grateful for **all** our volunteers: our supervisors; team leaders; trained practitioners and session supporters. 

Reflect now has 6 wonderful, wise and knowledgeable Supervisors. We are very grateful for the time that each of our volunteer Supervisors give to Reflect. All our supervisors are experienced trained counsellors or psychotherapists who have the necessary supervisory skills, and this helps to enable Reflect to offer a professional service. Our supervisors offer 1-1 phone support to our trained practitioners and also help to coordinate the group supervision which takes place every 6-8 weeks. 

We have compassionate and gifted volunteer Team Leaders who oversee each centre. The team leader is often the first person to respond to, and speak to, a new client enquiry. They oversee volunteer and client availability and appointments, coordinate their team of volunteers and also work with the Manager to manage any waiting lists for clients wishing to start ‘Reflections: Walking through loss’ 

Our trained volunteers, known as our Trained Practitioners, are our frontline volunteers who see Pregnancy Choice and/or Pregnancy Loss clients. Our trained practitioners are usually affiliated to one centre and can choose to support clients on the telephone, through video calls and/or in-person. In 2024-25, 22 trained practitioners volunteered over the course of year providing support. 

Helping clients is the reason why Reflect exists and we are so grateful for the time that our trained practitioners give to this, as well as the time they spend preparing for the session, debriefing and having supervision afterwards. 

Our trained practitioners are supported by our Session Supporters, who are a valuable part of our service, providing prayer and support for client sessions and debriefing our trained practitioners after the session. 

All our volunteers are caring, compassionate and willing to help. They bring hope and light to people’s lives. 

_**Our volunteers offer invaluable time and space for individuals in a crisis…**_ 

_**…two things that are so needed, but often very difficult to find**_ 

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## **Reflect Centres** 

Reflect offers appointments to anyone living in North Yorkshire through in-person, telephone and video call support. We have 4 centres: York; Harrogate; Selby and Thirsk where we regularly saw clients in-person. 

## **York** 

Our head office is based at The Gateway Centre, Front Street, Acomb, YO24 3BZ and is the main location for appointments in York. York continues to receive the majority of our enquiries, including our out of area enquiries. 

Contact details: Email. enquiry@reflectyork.co.uk  | Tel. 01904 676710 | Mobile. 07517 624 750 

## **Harrogate** 

We were able to see clients in person in Harrogate by booking rooms at Krysallis, Wellspring or Cocoon Harrogate as well as Holy Trinity Church in Ripon. 

Contact details: Email. enquiry@reflectharrogate.co.uk | Tel. 01423 206710 | Text. 07517 638007 

## **Selby** 

In person appointments in Selby took place at The Saffron Room, Kings Church Selby or in Ergon House, Eggborough. 

Contact details: Email. enquiry@reflectselby.co.uk | Tel. 01757 547710 | Text. 07731 921197 

## **Thirsk** 

In person appointments were held at ‘The Old Library’ in Thirsk, The Living Rooms in Northallerton, or most recently at Hollybush Farm, Thirsk. 

Contact details: Email. enquiry@reflectthirsk.co.uk | Tel. 01845 607710 | Text. 07523 2780 

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## **Year Review** 

## **Summary of the main achievements of Reflect during the year** 

|**Goal**|**Outcome**|
|---|---|
|1. Client support|This year we have received 142 new client enquiries and saw 107 new<br>clients, including 11 Pregnancy Choice clients. In total we have seen<br>138 clients throughout the year across our 4 centres.<br>We delivered 598 client support sessions which is the highest number<br>of sessions we have delivered in a year.|
|2. Prayer & church support|Throughout the year we have sent out prayer points to supporters<br>and Reflect is included in York Churches Prayer Diary. We attended<br>One Voice York prayer meeting in March and have a new prayer<br>coordinator.<br>We contacted many churches about the Nidderdale Walk, which took<br>place in May.<br>We organised a Light a Candle event at St Peter’s Church, Harrogate,<br>as part of Baby Loss Awareness week in October.|
|3. Finance|This year we raised £36,909.34.<br>We are continually grateful for our regular givers, our Reflectors, who<br>choose to donate either monthly or annually to Reflect. We are also<br>grateful for 2 donations from churches in York.<br>We organised 3 fundraisers and 7 others kindly organised fundraisers<br>for Reflect.<br>We received 5 grants and 3 donations from charitable trusts.|
|4. Further establish Reflect in<br>North Yorkshire<br>~~oT~~|Reflect Thirsk, Harrogate and York all used a new venue to see clients<br>in. We have maintained our 4 current centres and continue to provide<br>remote support.<br>We celebrated 10 years of Reflect in Harrogate and 5 years of Reflect<br>in Thirsk.<br>We have expanded our support to reach a new specific people group<br>in York.<br>~~oT~~|



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## **Central:** 

We reviewed our policies following new guidance from the Charity Commission. We also updated our Safeguarding policy and designed new Safeguarding flowcharts. 

The trustees spent time reviewing Reflect’s current legal structure as a Charitable Trust, researching a potential new legal structure as a Charitable Incorporated Organisation (CIO) and decided to start the process and change Reflect’s legal structure by becoming a new CIO for the next financial year. 

## **Training:** 

Supervisors meeting and group supervision continued to take place. Volunteers undertook their annual Safeguarding update. 

Staff attended external training on an “Introduction to Small Charity Finances webinar,” as part of Small Charity Week and watched several NVCO webinars including Choosing your legal structure and Changing your charity’s structure. 

Tanya completed the Foundation of Infant Loss training. There were 3 webinars: Pregnancy and Infant Loss Practitioner Training, Rainbow eta\tITY Baby, and Infertility Specialist 

## **Marketing & Awareness:** 

Tanya and Liz spoke on Tempo 107.4FM Local Radio, Wetherby on Tuesday 30[th] April. 

We met with local community group representatives including York SANDS, HADCA (Harrogate and District Community Action), PEPSY (Providers of Emotional and Psychological Support in York) and The Belfrey's Post Pandemic Fund Celebration. 

## **Events:** 

A group of Reflect staff, volunteers, family and friends took part in the **Nidderdale Walk** on Sunday 19[th] May. 24 people (14 adults and 10 children) walked the family route to raise fund for Reflect. 

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## **Baby Loss Awareness Week:** 9 – 15 October: 

We held our annual **Light a Candle event** at St. Peter’s Church, Harrogate on Tuesday 15[th] October from 12.30-2pm. This was beautifully decorated and was significant for those who attended. 


**----- Start of picture text -----**<br>
York:<br>**----- End of picture text -----**<br>


Reflect is now part of York’s 

Bereavement Alliance and a partner of The Well in York. 

With funding we received last year we planned a new project, designed and printed new leaflets and saw clients in a new location. 

We met with the neonatal lead for York and Scarborough Maternity & Neonatal Voices Partnership (MNVP). 

## **Harrogate:** 

We met with Kim from Positility, who wrote a speech to share at our 10 year celebration. We celebrated **10 years of Reflect in Harrogate** with a fundraising celebration on Saturday 19[th] October. Reflect in Harrogate has now seen 250 clients and delivered over 1350 free support sessions. 

We again decorated a Reflect Christmas Tree as part of St. Peter’s Church Christmas Tree Festival. 

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## **Thirsk:** 

We marked 5 years of Reflect in Thirsk. Reflect in Thirsk has now seen over 50 clients and delivered 425 free support sessions. 

## **Looking to the future:** 

On 10[th] January 2025 the Charity Commission registered Reflect as a Charitable Incorporated Organisation with the Registered Charity Number 1211658. 

At the Reflect Trustee meeting on 20[th] January 2025 “All Trustees agreed to ‘close’ Reflect as a previous charity and move Reflect over to a Charitable Incorporated Organisation (CIO) unanimously.” The agreed transfer date is 1[st] April 2025. 

Therefore, from 1[st] April 2025 Reflect will be operating as a CIO with the Charity Number 1211658. 

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## **Client Statistics and Stories** 

## **Statistics, tables, charts** 

In 2024-25 we have delivered more client sessions than in 2023-24 (595 compared to 537) with fewer volunteers. Selby and Thirsk both received more new enquiries and we delivered more miscarriage and neonatal death sessions. We have seen 107 new clients in 2024-25. **Number of clients 2024-2025 2023-2024 York Harrogate Selby Thirsk Total York Harrogate Selby Thirsk Total New enquiries 93 17 14 18 142 106 27 11 15 159 Clients in 83 22 12 21 138 94 34 12 22 162 contact** Pregnancy 11 0 0 0 **11** 20 5 2 0 **27** Choice Post abortion 22 5 4 4 **35** 25 10 3 7 **45** Miscarriage 44 14 6 15 **79** 47 17 7 13 **84** Stillbirth 4 0 2 2 **8** 2 1 0 2 **5** Infant Death 2 3 0 0 **5** 0 1 0 0 **1** ~~Td~~ Table 1: Number of new enquiries and clients in contact by type and location for the last 2 financial years Primary reason for new enquiry 8 4 24 8 28 70 Pregnancy Choice Post abortion Miscarriage Stillbirth Infant Death Unknown 

Chart 1: Pie chart showing number of new enquiries by type in 2024-25 

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|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|0<br>5<br>10<br>15<br>20<br>25<br>30<br>35<br>40<br>45<br>50<br>Choices<br>Post abortion<br>Miscarriage<br>Stillbirth<br>Infant death<br>Number of Clients in Contact 2024-25<br>York<br>Harrogate<br>Selby<br>Thirsk<br>~~veh~~|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|Chart 2: Clustered column chart showing number of clients in contact by type of support and location in 2024-25||||||||||||||
|**Number of sessions**||||||||||||||
|||**2024-2025**|||||**2023-2024**|||||||
||**York**|**Harrogate**|**Selby**|**Thirsk**|**Total**|**York**|**Harrogate**|**Selby**||**Thirsk**|**Thirsk**||**Total**|
|**Sessions**||||||||||||||
|**delivered**|**328**|**109**|**70**|**89**|**596**|**274**|**138**|**41**||**84**|||**537**|
|Pregnancy<br>Choice|13|0|0|0|**13**|20|8|2||0|||**30**|
|Post||||||||||||||
|abortion|105|25|33|10|**173**|84|58|17||37|||**196**|
|Miscarriage|184|63|35|74|**356**|148|63|22||38|||**271**|
|Stillbirth|15|0|2|5|**22**|22|6|0||9|||**37**|
|Infant Death|10|21|0|0|**31**|0|3|0||0|||**3**|



Table 2: Number of sessions (approximately 1 hour of support) given to clients by type of support and location in 2024-2025 and 2023 -2024 

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**----- Start of picture text -----**<br>
Number of Sessions Delivered in 2024-25<br>200<br>180<br>160<br>140<br>120<br>100<br>80<br>60<br>40<br>20<br>0<br>  Choices   Post-abortion   Miscarriage   Stillbirth   Neonatal Death<br>7 he. York  qi Harrogate Selby  — Thirsk<br>**----- End of picture text -----**<br>


Chart 3: Clustered column chart showing number of sessions delivered by type and location in 2024-2025 

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## **Client story** 

Kim bravely wrote her story to be shared at Harrogate’s 10 year celebration 

_Hi, I'm Kim. I have a condition called Endometriosis that has caused fertility complications for me and led to IVF treatment. After a successful first round of IVF I experienced a missed miscarriage that was detected early on by my IVF clinic. After seeing a heartbeat at 7 weeks sadly at 9 weeks it was no longer beating._ 

_I struggled on many levels; obviously losing my baby, the shock that the treatment had worked but the pregnancy didn't last, feeling let down by the clinic, feeling unsupported by my family and work, being in limbo on how to manage a missed miscarriage (something I'd never heard of) and thereby feeling let down by my education._ 

_I spoke to several different counsellors but none of them really helped me process my feelings or work through my grief. By chance when I was choosing my annual charity for my Coop supermarket card, I saw Reflect. I'd never heard of them before but knew I wanted to support them and then got in touch to learn more._ 

_The first person I spoke to was amazing- so understanding and so supportive and the structured-support program sounded like it was made for me! Something tangible to work through and focus on, not just talking and being told I'm so strong. I couldn't believe Reflect offers this for free and relies on charitable funding to operate when so many people could benefit from their incredible service._ 

_I completed the program with the fabulous Claire, working through so many emotions and was able to let go of so much I'd been holding onto, some of which I hadn't even realised, and was able to reprogram some of my thoughts more positively too._ 

_I completed the program during another round of IVF treatment and am so blessed to say the embryo transfer a few months later was successful. Whilst it was an anxious pregnancy, I'm confident it was considerably less anxious than if I hadn't done my counselling with Reflect._ 

_My rainbow baby (that's a baby born following a miscarriage) is now 8 months old and I'm forever grateful to Reflect for the incredible opportunity they gave me and I now tell others about them (both in person and via a website and business I created) in the hopes more people can find the help they need when they need it. Thank you so much to everyone at Reflect and for allowing me to share my story!_ 

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## **Client feedback** 

We are very grateful to clients who complete our feedback forms, or email us with feedback, and who give us permission to share their story and feedback. 


**----- Start of picture text -----**<br>
All our clients who have completed our feedback would unanimously recommend our services. Below<br>is just a small variety of the feedback from clients that we have received:<br>It has helped me having the space to  [Reflections]  Taught me a lot about emotions in general, not just<br>talk about my baby and loss and  grief and sadness. I’ve learnt how to mourn, how to forgive, how to<br>discover the aspects that were causing  deal with shame and anxiety.<br>me particular pain.<br>I felt so heard and listened. I<br>It has helped me realise<br>vented out all my emotions  that it is ok to move  It has helped to address the<br>which made me feel so much  unresolved issues that I had<br>forwards with life without<br>lighter. [My practitioner] is the  from my termination. It allowed<br>feeling guilt and learning<br>kindest human being ever. She  me time to discuss my feelings in<br>how to live with the grief.<br>helped me so much. a safe / non judgemental space.<br>=> It allowed me time to grieve<br>when before I didn’t feel like I<br>Reflect  “has helped me come to terms with what has happened  deserved to.<br>and how I might deal with it going forward.”  Reflect’s support<br>has  “Been amazing - so grateful for the support.”<br>I felt that I had a story to tell and<br>that my feelings were valid and<br>It gave me a structure of working through my feelings, which I felt  that in itself was very helpful.<br>wouldn't have been met by an open type of counselling. It's enabled<br>my wife and I to have a safe space to be able to be honest (well, more<br>honest) with each other.<br>I found myself again<br>—e<br>and can enjoy other<br>things in life I<br>[My practitioner] was  Reflect  “has allowed me an outlet for  couldn’t enjoy before.<br>absolutely amazing<br>my feelings and helped me process<br>... She made me feel  what has happened to me. I would<br>so comfortable and  not have been able to get through<br>has really helped  this experience without the help of<br>me.” Reflect.” I felt listened to.<br>en<br>Reflect has helped me in so many ways. It has helped me feel like I can cope again, reassured me that the<br>feelings I have felt over the past few months are all completely normal. It has also allowed me to have a safe<br>and confidential space to talk through my feelings and strategies, exercises have also helped me to work<br>through so of the difficult feelings I have felt during my multiple losses.<br>16 | Page<br>a<br>**----- End of picture text -----**<br>




_Walking through loss is an insightful and carefully mapped out way of navigating baby loss, for me it It has helped me to acknowledge helped me see how far I've come and also what I the grief and loss I experienced - needed to do to carry on moving forwards. The something which I have avoided sessions helped me gain some clarity around my for quite sometime. I never felt thoughts and emotions as well as providing rushed and [my practitioner] structure to how to tackle those in future. thoughtfully considered how relevant the material was to me throughout. A huge thank you to M - he was a wonderfully supportive throughout, and I feel It has changed my life as well as the lives of my lucky to have had his support. immediate family for the better. I feel free to have_ ain _grieved and whilst it will always be with me, it no longer overwhelms me but lies there to be observed when I wish to do so It has also set me up with a new Huge thank you for all your help. skill set to manage future grief that will occur in my life in a healthier way. It has taken me from a place of being overwhelmed by feelings, to a place where I Reflect has helped me find some peace with our loss, and can cope.  I cannot express in acceptance that it happened… It has given me tools and words how much it has techniques to carry forward in managing my emotions and helped. communication with those around me._ I= _The initial telephone sessions I had were so so valuable. My grief was so much stronger than I had anticipated… After baby loss, no one can understand it unless they have experienced it, so after a couple of weeks, I found family and friends moved on and I was left griefing on my own, with people no longer showing any interest. Having a regular session with Reflect meant I got that dedicated time to talk about everything I needed to talk about._ BS 17 | Page 



A very special thank you to **all** our regular givers. To those who give monthly and annually. This financial support is absolutely vital. We wouldn’t be able to undertake any of this work, or plan for the future, without this support. We continue to be overwhelmed by people’s generosity, many of whom have been giving over a long period of time. Thank you so much! 

Our further deepest thanks go to… 

**Gateway Church York** - for their continued generous support in also allowing us to use their facilities and counselling rooms, and enabling us to have our Head Office at the Gateway Centre in Acomb 

**Dan Kingsley** , Dynamic Design UK for designing, maintaining and updating our website. Thank you, Dan! 

**Lynne Bowser** for undertaking our Independent Examination. 

## **Fundraisers/donators/grants:** 

Thank you to each and every individual who has donated financially to Reflect in the past year. We really appreciate your generosity. 

Thank you to **everyone** who held fundraisers for us in 2024-25. We really appreciate you taking the time and effort to fundraise for Reflect. 

- ★ **J** for running York 10K and raising £ for Reflect 

- ★ **Ruth** for donating proceeds from your Christmas craft sale 

- ★ **Hannah** for organising a Bake Sale and Sophie from Acomb Funeralcare for baking cakes 

- ★ **Sarah** for organising a Christmas Wreath making morning 

- ★ **K** for organising a Christmas Yoga fundraiser 

- ★ **Mr and Mrs Barkley** for their giving page on Much Loved in memory of their adult son who passed away unexpectedly in January 

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Thank you to all the businesses, charities and churches who choose to fundraise and donate to Reflect including: 

- ★ **Huntington C of E churches** (All Saints and St Andrew’s) for your generous donation from your church tithe 

- ★ **Ten Ten Resources** 

- ★ **Gateway Church York** 

- ★ **Cold Bath Deli, The Pudding Lab, HG2 Pet** and **Hoxton North Cafe** in Harrogate who all donated raffles prizes for Reflect’s 10 year celebration 

- ★ **Yorkshire Building Society** for generously donating £2000 to provide support sessions 

- ★ **HOPS** (musical theatre company) for choosing Reflect as your charity of the year. They advertised our support in their show programme and took part in the Great Knaresborough Bed Race on Saturday 8[th] June and fundraised a wonderful £775 for Reflect. Thank you for all of your support 

Thank you to all of the trusts and organisations who generously gave grants to Reflect. This has been very gratefully received by Reflect. 

- ★ **The Big Give** who generously gave £2,500 of match-funding through the Kind[2] Mind campaign 

- ★ **Rotary Club of Harrogate** who donated 50% of our entry fees from the Nidderdale 

- ★ **The Local Fund Harrogate District** through **Two Ridings Community Foundation** who very generously gave us a grant of £2265 to fund support in Harrogate 

- ★ **Co-op Local Community Fund** gave Reflect a first payment of £500 in March 2025 

- ★ **Gay & Peter Hartley's Hillards Trust** who gave a generous unrestricted grant of £1000 

- ★ **York Community Fund** through **Two Ridings Community Foundation** who very generously gave us a grant of £3,585 to fund support in York 

We have wonderfully been chosen as a **Co-op Local Community Fund** in York (Cause ID: 88972) The funding round started on Sunday 20 October 2024 and will run for 12 months until 19 October 2025. 

## **Our heartfelt thanks go to our amazing team of trained volunteers and our wider team** 

**of volunteers** – the trustees, supervisors, session supporters and prayer supporters. 

Reflect would not be able to exist without you. 

And to all those who are reading this and supporting us, we thank you! 

19 | Page 



## **Financial Report** 

**Receipts and Payments Accounts for the year ending 31 March 2025** 

||||**2024-**|**2023-**|
|---|---|---|---|---|
||||**2025**|**2024**|
||**Unrestricted**|**Restricted**|**Total**|**Total**|
||**Funds**|**Funds**|**Funds**|**Funds**|
||**£**|**£**|**£**|**£**|
|**RECEIPTS**|||||
|Donations|6,695|0|6,695|3,786|
|Donations (by standing order)|9,976|0|9,976|10,295|
|Gift Aid|3,065|0|3,065|3,611|
|Grants/Charities|3,025|6,350|9,375|6,909|
|Interest|341|0|341|58|
|Training|0|0|0          180|0          180|
|Fundraising|7,266|0|7,266|9,154|
|Other|191|0|191|0|
|**Total Receipts**|**30,559**|**6,350**|**36,909**|**33,993**|
|**PAYMENTS**|||||
|Salaries|25,812|2,752|28,563|26,926|
|Rent/Room Hire|471|725|1,196|1,249|
|Telephone & Internet|369|115|484|425|
|Publicity/Advertising|145|24|169|103|
|Insurance|917|407|1,324|1,262|
|Office Supplies|87|25|111|196|
|Resources|10|0|10|10|
|Training & Training Manuals|92|283|374|955|
|Accountancy & Payroll fees|480|0|480|480|
|Furniture & Equipment|0|0|0|0|
|DBS Checks|316|26|342|219|
|Giving|721|0|721|360|
|Fundraising Expenses|262|0|262|0|
|Bank monthly fee|60|0|60|60|
|Other|521|0|521|75|
|**Total Payments**|**30,261**|**4,357**|**34,618**|**32,321**|
|**Net of Receipts/(Payments)**|**298**|**1,993**|**2,291**|**1,672**|
|**Transfers between funds**|**0**|**0**|**0**|**0**|
|**Balance Brought Forward**|**22,819**|**3,724**|**26,544**|**24,871**|
|**Balance Carried Forward**|**23,118**|**5,717**|**28,835**|**26,544**|



20 | Page 



## **Statement of assets and liabilities at the end of the period** 

## **Financial reserves policy** 

We will aim to keep a minimum of 3 months running costs in unrestricted funding reserves at all times, with a preferred 6 months minimum of running costs in unrestricted funding reserves. 

## **Other Financial information** 

||||**2025**|
|---|---|---|---|
||**Unrestricted Fund Restricted Fund**|**Unrestricted Fund Restricted Fund**|**Total Funds**|
|**ASSETS**|**£**|**£**<br>**£**|**£**|
|**Cash at bank and in hand**||||
|Current Bank Account|5,805.72|5,805.72<br>5,717.41|11,523.13|
|Savings Bank Account|17,311.89|17,311.89<br>0|17,311.89|
|Petty Cash|0|0<br>0|0|
|**Total**|23,117.61|23,117.61<br>5,717.41|28,835.02|



## **Accounting** 

Reflect opened a CAF Gold Account and transferred £17,000 from the current account on 14[th] June 2024. The CAF account received £311.89 in interest. 

10 fraudulent purchases were made from a staff member’s CAF bank card on 23.11.2024 totalling £185.40. This was detected by CAF bank and the card was blocked. CAF bank refunded the purchases on 28.11.24 and sent out a new bank card. 

## **Declaration** 

The Trustees have taken advantage of section 43(2) of the Charities Act 1993 and prepared the accounts on a receipts and payments basis. 

The trustees report and accounts above were approved at a meeting of the Trustees held on 20.10.25. 

21 | Page 



## **Independent Examiner's Report to the Trustees of Reflect** 

I report to the charity trustees on my examination of the receipts and payments accounts and the statement of assets and liabilities of the charity for the year ended 31 March 2025, which are set out on pages 20 and 21. 

## **Responsibilities and basis of report** 

As the charity’s trustees you are responsible for the preparation of the accounts in accordance with the requirements of the Charities Act 2011 (‘the Act’). 

I report in respect of my examination of the charity’s accounts carried out under section 145 of the Act and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the Act. 

## **Independent examiner's statement** 

I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect: 

1. accounting records were not kept in respect of the charity as required by section 130 of the Act; or 2. the accounts do not accord with those records. 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 

Signed: 

Name: Lynne Bowser 

Relevant professional qualification(s) or body: AAT 

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