Registered number: 05852220 Charity number: 1118465 EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Llmlted by Guarantee) UNAUDITED TRUSTEES, REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU IA Company Llmlted by Guarantee) CONTENTS Page RefenCe and Administrative Details of the Companyj its Trustees and Advisors Trustees. Report Trustoes, Rosponsibilitieg Statoment Independent Examlner'8 Report 10- 11 Statement of Financial Activities 12 Balanco Sheet 13-14 Notes to the Financlal Statements 15-28
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guarantee) REFERENCE AND ADMINISTRATIVE DETAILS OF THE COMPANY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 paARCH 2025 Trustees Ms J G We115, Chair (resigned 7th May 2025) Mr l Allsop {Deputy Chair) Mr R Bassett (resigned 5th July 2024) Ms l J Bowen Ms N Goswami MS D Lowry Mr S W Murray (resigned 241h July 20241 Mr B Sarpal Ms V Manning-monro (Treasurer) Ms C Prosser (appointed 12th November 2024) Mr H MGLean-Low {appointed 121h November 2024) Ms J Evans (appointed 12th November 2024. resigned 141tt April 2025) Company regiBtored number 05852220 Charity r8glsterod number 1118465 Registerod offico Regus Epping The Civic Building 2nd Floor 323 High Street Epping Essex CM164BZ Accountants Haslers Chartered Accountants Old Ststion Road Loughton Essex IG10 4PL Bankers CAF Bank Limited PO Box 289 West Mailing Kent ME19 4TA
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU IA Company Limited by Guarantee) TRUSTEES. REPORT FOR THE YEAR ENDED 31 MARCH 2025 The Trustees present their Annual Report together with the Financial Statements of the Company for the year 1 April 2024 to 31 March 2025. The Annual Report serves the purposes of both a Trustees, Report and a Directors, Report under company law. The Trustees confimi that the Annual Report and Financial Statements of the charitable company comply with the current statutory requirements, the requirements of the charitable company's governing document and the provisions of the Ststement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordance wtth the Financial Reporting Standard applicable in the UK and Republi¢ of Ireland {FRS102) (effective 1 January 2019). Since the Company qualifies as small under section 382 of the Companle5 Act 2006, the Strategic Report required of medium and large companies under the Companies Act 2006 (strategic Report and Directors. Report) Regulations 2013 has been omitted. The Charity also operates under the names Citlzens Advice Epping Forest District. OBJECTIVES AND ACTIVITIES In 2024125. our Charity committed to.. Continuing to provide a full range of services to meet the needs of our clients and fulfil our public benefit duts'es. Maintaining our telephone-first advice service as the primary channel for accesg. Developing our email advice channel in response to increased Glient demand. Delivering hyper-local in-person Services in ar8a8 of greatest deprivation, in partnership with local organisations. Working collaboratively with stakeholders acr05S the Dlstrict to provide a holistic, seamless service for those who need advice and support. The trustees have complied with their duty under Section 4 ofthe Charitie5 Act 2011 to have regard to the public benefit guidance published by the Charity Commission. The manner by which the trustees have delivered the charitable objectives for the public benefit is described below.
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guardntee TRUSTEES, REPORT ICONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 ACHIEVEMENTS AND PERFORMANCE The cost-of-living crisis continued to impact residents across our district. In response. we supported over 2,700 people with advice an increase of 10% compared to the previous year. The three most common issues remained: Benefits Debt Housing Thanks to the support and guidance we provided. our clients experienced a combined financial gain of £1.4 million. The telephone remained the most frequently used access point, accounting for 51% of all enquiries. However, use of our email advice channel grew further, making up 32.4% of all client contacts. We continued to offer face-to-face advice from Waltham Abbey Leisure Centre and Epping Forest District Council's Civi¢ Hub. These venues ac¢ounted for 110/0 of all client interactions. We deliver our outreach seNice8 alongside partners such as local Authority housing and benefits teams, community mental health services and the Department for Work and Pensions (DWP). This joined-up approach allows cllents to recelve compreh8n8iv8, multi-agency support in one place. Spoclallst Support We continued to provide energy advice and foodbank referrals. In preparation ft)r changes to winter fuel payment eligibility, our team received training on Pension Credit. We subsequently sUPPOrted 52 people to make a successful claim. Demand for legal advlce also rose. wSth 283 people supported - malnly around access to legal representation and small Claims. Volunteers and Staffing We rely on a small core staff team and a group of dedicated volunteers. Since the COVID-19 pandemic, recruiting volunteer advisers has been challenging due to the level of training required. In response, we reviewed our volunteer strategy and piloted a new entry-level role - Advice Assistant- designed to make volunteering more accessible. Early results are promising, with increased interest and participation from local residents. We aim to expand this inbtiative in 2025126 and grow a more diverse volunteer base. Awareness and Campalgns Raising awareness of our work and the issues our clients face remains a core part of our mission. We actively used social media and participated in national campaigns such as the Pension Credit Take-up initiative to reach and support more people. Pa
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guarantee) TRUSTEES, REPORT ICONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Governance and Standards Although we are a small charity, we operate within a robust govemance framework and comply with standards set by.. The Charity Commi55ion The Financial Conduct Authorlty - Advice Quality Standard The Infomiation Commissionerf8 Office National Citizens Advice This requires a committed board of trustees, supported by experienced staff. In 2024125, we committed to: Maintaining our Advice Quality Standard (AQS) accreditation Diversifying our income to ensure long-term sustainability We are pleased to report that we: Met all standards in the Citizens Advice quality audlt Maintained our AQS accreditation Submitted all statutory return$ on time FINANCIAL REVIEW Flnanclal P081tlon We remain an independent Charity, governed by our own board of trustees. Whlle we are grateful to Epping Forest District Council for their substantial annual grant, we must raise additional income to meet increasing service demand and operatlng costs. Other key funders this year Included: Essex County Council Loughton Town Council Essex Cltizens Advice We incurred a planned deficit during the year and made use of our reserves to cover a shortfall in income. While this was anticipated, we recognise the need for long-term sustainability and have taken Steps to control costs. We are pleased to be entering 2025126 with a balanced budget. Risk Management The trustees have a duty to identify and review the risks to which the Charity 1$ exposed and to &nsure appropriate controls are in place to provide reasonable assurance against fraud and error. The trustee$ Continue to consider the major risks which may have a significant effecl on operational performance (including risks to staff and volunteers) and achievement ofthe stated objectives. During the year, trustees embarked on a review of the risk register and monitoring process to ensure our risk management PrOdUreS are embedded in all that we do and reflect the risks associated with achievement of our business objectives. During the year, no days of service delivery were lost due to failure of systems. Reserves Pollcy The trustees review the reserves policy as part of the business planning and budgeting prOsS and set the level of reserves that ensure the charily can continue to operale and meet the needs of clients in the event of unforeseen and potentially financially darnaging circumstances arising. It has taken into consideration the reliability and continuance of future funding, timing of cash flows and working Gapital requirements, cover for unplanned emergency repairs and potential liabilities relating to staff should there be dosure of a particular activity. Pa
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guarantee) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 The board determined to continue to hold sufficient resenrfes to cover essential expenditure needed to maintain the operating capaclty of our local off5. Development and investment (intemal). This is an essential expenditure needed to maintain the operating Capacity of our local office. We have aggregated amounts needed to spend on the ongoing renewal of IT to support the core advice delivery and mainlain a hybrid Staffing model and this comes to £5,000. The retention of three months operating costs to meet unexpected evenis (such as a significant loss of funding). The amount of reserves is calculated from the annual operating budget (excluding salaries which are covered below) and amounts to £15,000. The retention of funds to cover the cost of payment in lieu of noti¢e and redundanGy for staff in the event of a crisis wind down of the charity. The redundancy liability as at 3151 March 2025 amounted to £28.000. The reserves position wlll contlnue to be monltored and amended if appropriate to reflect any changes In funding circumstances. FUTURE DEVELOPMENTS Our business plan for 2025126 focuses on meeting the continu8d demand for our advice services with a professional team of advisers However, we also need to ensure we provide cost effective services as the funding environment becomes harder to navigate. As such our key areas for development are.. Maintsining our telephone first advice serviGe a8 our primary channel for advlce. Developing our volunteerlng Strategy to provlde a range of flexible volunteer opportunities to support our Services and our infrastructure. Continue to develop our email advice channel to meet the growth in use of this access point by our clients. Work with partners to deliver hyper-local in person services in areas of highest deprivation. Achieve re-accreditation of our Quality Advice standard. Continue to meet the demand for energy advice and foodbank and other charity referrals. Continue to diversrfy and grow fundraising income to secure the future of our advice services. Work in partnership with stakeholders in the district to provide a holistic and seamle88 service for our clients Maintain awane$S of the charity and our services through continued awareness and Campaigning activities.
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guardnteg) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 STRUCTURE, GOVERNANCE AND MANAGEMENT Govorning Document The charity is administered and managed subject to and in conformity with the provisions of the Memorandum and Articles of Association as amended in 2024. The charity is limrted by guarantee and its operations are primarily the provision of advice to local citizens in need of help. The charity is a member of the National Association of Citizens Advice. Appointment of Board Membern Trustees a appointed in one of the following manners- elected at the AGM,. or by being coopted by the board. Certain outside organisatlons nominate representatives to attend meetings of the board. Investment Powern Investment decisions are takan by th8 board. This report has be8n ppared in accordance wrth the special provisions of Part 15 of the Companies Act 2008 relating to small companies. Approved by order of the members of the board of trustees on 21 October 2025 and signed on their behalf by.. MrlA Isop (Deputy Chair of Trustees)
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Llmit8d by Guarantee) STATEMENT OF TRUSTEES. RESPONSIBILITIES FOR THE YEAR ENDED 31 MARCH 2025 The trustees (who are also Ihe directors of the Company for the purposes of company law) are responsible for preparing the Trustees, Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards {Uniled Kingdom Generally Accepted knounting Practice). Company law requires the trustees to prepare financial siatements for each financial year. Under company law, the trustees must not approve the financial statements unless they are satisfied that they give a Irue and fair view of the slate of affairs of the Company and of its incoming resources and application of resources. including its income and expenditure. for that period. In preparing these financial statements, the trustees are required to.. select suitable accounting policies and then apply them consistently., observe the methods and principles of the Charities SORP (FRS 102)., make ludgments and accounting estimates that are reasonable and prudent., state whether applicable UK Accounting Standards (FRS 102) have been followed. subJect to any material departures disclosed and explained in the financial statemenls; prepare the financial siatements on the going concern basis unless it is inappropriate to presume that the Company will continue in business. The trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the Company's transactions and disclose with reasonable accuracy at any time the financial position ofthe Company and enable them to ensu that the flnancial statements comply with the Companies Act 2006. They are also responsible forsafeguarding the assets ofthe Company and hence fortsking reasonable steps forthe prevention and detection of fraud and other irregularities. Approved by order of the members of the board of trustees on 21 October 2025 and signed on its behalf by.. Mr l Allsop (Deputy Chair of Trustee81 Pa
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limitod by Guarantee) INDEPENDENT EXAMINER'S REPORT FOR THE YEAR ENDED 31 MARCH 2025 Independent Examiner's Report to tho Trustees of Epping Forest Otstrict Citlzens Advlce Bureau {'the Company'> I report to the Charity trustees on my examination of the accounts of the Company for the year ended 31 March 2025. Responsibilities and Basls of Report As the trustees of the Company (and its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Acr). Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the Company's accounts carried out under Section 145 of the Charities 2011 {'the 2011 ACV). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5){b) ofthe 2011 Act.
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Llmlted by Guarantee) INDEPENDENT EXAMINER'S REPORT (CONTINUED FOR THE YEAR ENDED 31 MARCH 2025 Independent Examiner's Statement Since the Company's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. l confirm that l am qualified to undertake the examination because l am a member of ACCA, which is one of the listed bodies. I have completed my examination. I confimi Ihat no matters have come to my attention in connection with the examination giving me cause to believe.. accounting records were not kept in respect of the Company as required by Section 386 of the 2006 Act; or the accounts do not accord with those records,. or the accounts do not comply wlth the accountlng requirements of section 396 of the 2006 Act other than any requirement that the accounts give a'true and fair, view which is not a matter considered as part of an Independent examination; or the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities lapplicable to charities preparing their accounts in accordance wtth the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)]. I have no concerns and have come a¢ross no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. This report Is made solely to the Company's twstees. as a body. in accordan with Part 4 of the Charities (Accounts and Reports) Regulations 2008. My work has been undertaken $0 that I might state to the Company's Trustees those matters l am required to stste to them in an Independent Examiners Report and for no other purpose. To the fullest extent permitted by law, I do not accept or assume responsibility to anyone other than the Company and the Company's Trustees as a body, for my work or forthis report. Signed.. Dated: 27 October 2025 Mr P Thaln FCCA, ACA Hasler5 Chartered Accountants Old Station Road Loughton Essex IG10 4PL
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU {A Company Limited by Guarantee) STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2025 Rostrlcted Unrestrlcted funds funds 2025 2025 Total funds 2025 Total funds 2024 Note Income from: Donations and grants 42,671 178,527 221,198 301,388 Charitable activities 10,158 61 10,209 Other trading activities 456 456 799 Investrnent8 3,880 3,880 3,199 Other income Total Income Expenditure on: Charitable activities 57,886 245,420 303,306 336, 462 Total expendlture 245 420 03 306 Net (expanditure)Ilncomo (5,057) (62,506) (67,563) (31,074J Transfers bebNe8n funds 8,320 (8,320) Net movement In funds Reconcillatlon of funds: Total funds brought fomard 1,737 21S,S32 217,269 248,343 Net movement in funds 3,263 (70,826) {67,563) (31,074J Total funds carrled forward The Statement of Flnancial A¢tlvitie5 Includes all gains and losses recognised in the year. The notes on pages 13 to 24 form part of these financial statements.
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guaranteg REGISTERED NUMBER: 05852220 BALANCE SHEET AS AT 31 MARCH 2025 2025 2024 Nots Current assets Debtors 8,779 13,678 Cash at bank and in hand 152,705 253,398 161,484 267,076 Creditors: amounts falling due within one year 12 111,778) (49,807) Not current a88et8 149,706 217,269 Total assets less current Ilabllltlel 149,706 217,269 Total net assets Charlty funds Restrfcted funds 5,000 1,737 Unrestricted funds 13 144,706 215.532 Total funds 27
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU {A Company Limited by Guarantee) REGISTERED NUMBER: 05852220 BALANCE SHEET ICONTINUEDI AS AT 31 MARCH 2025 The Company was entitled to exemption from audit under section 477 of the Companies Act 2008. The members have not required the company to obtain an audit for the year in question in accordance with section 476 of Companies Act 2008. The Trustees acknowledge their responsibilities for complying with tha requirements of the Act with respect to accounting records and preparation of fin8nGiel ststements. The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime. The flnanclal $tstements were approved and authorised for issue by the Trustees on 19th October 2025 and signed their behalf by.. Mr l Allsop (Deputy Chair of Trustees) The notes on pag88 13 to 24 fonn part of these financial statements. Pa
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 General information Epping Foregt District Citizens Advice Bureau is a charitable organisation, register8d in England and Wales, with a registration number 05852220. The address of the registered office is Regus Epping, The Civic Building, Floor, 323 High Street, Epping, Essex CM16 4BZ. The principal objective of the chartty is to promote any charitable purpose for the public benefit of the community in the Epping Forest District and surrounding ar8as, by the advancement of education. the prolection and preservation of health, and the relief of poverty, sickness and distress. Accountlng pollcles 2.1 Basis of preparation of financlal statement8 The financial statements have been prepared in accordance with the Charities SORP (FRS 102) Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charilies preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 102) (effective 1 January 2019), the Financial Reporting standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. Epping Forest District Citizens Advice Bureau meets the definition of a public benefit entity under FRS 102. Assets and liabilities are inrtl8lly re¢ognised at historical cosl or transaction value unless otherwise stated in the relevant accounting policy. 2.2 Incom• All income is recognised once the Company has entitlement to the income, it is probable that the inGome will be received and the amount of income receivable can be measured reliably. Grants are included in the Statement of Financial Activities on a recelvable bagis. The balance of income received for specific purposes but not expended during the period is shown in the relevant funds on the Balance Sheet. Vvhere income is received in advance of entitlement of receipt, its recognition 1$ deferred and included in creditors as deferred income. Where entitlement occurs befor8 income is received. the income is aGGwed. Income tax recoverable in relation to investment income is recognised at the ts'me the Investment income Is receivable. Other income is recognised in Ihe period in which it is receivable and to the extent the good8 have been provided or on completion of the service. 2.3 Expenditure Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third paty. it is probable that a transfer of economic benefits will be required in seltlement and the amount of Ihe obligation can be measured reliably. Expenditure is classified by activity. The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that adivity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned between those activities on a basis consistent with the use of resources, Central staff costs are allocated on the basis of time spent, and depCiatIon charges allocated on the portion of the asset's use. Pa
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guarantee> NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies (continued) 2.3 Expenditure Icontinued) Expenditure on charitable activities is incurred on directly undertaking the actlvlties which further the Company's objectives, as well as any associated support costs. All expenditure is inclusive of irrecoverable VAT. 2.4 Debtor8 Trade and other debtors are recognised at the settlement amount after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. 2.5 Cash at bank and in hand Cash at bank and in hand includes cash and short-term highly liquid investments with a short maturity of three months or less from the date of acquisition or openlng of the deposit or similar account. 2.6 Llabllltles and provl8lon8 Liabilities are recognised when there is an obligation at the Balance Sheet date as a result of a past event, it is probable that a transfer of economic benefft wll be required in settlement, and the amount of the settlement can be estimated reliably. Liabilities are recognised at the amount that the Company anticipate5 It will pay to settle the debt or the amount It has received as advanced payments for the goods or setvices it must provide. Provisions are measured at the best estlmate of the amounts requlred to settle the obligation. Where the effect ofthe time value of money is material, the provision is based on the present value of those amounts, discounted at the pre-tax discount rate that reflects the risks specific to the liability. The unwinding of the discount is recognised in the Statement of Financial Activities as a finance cost. 2.7 Financial instruments The Company only has financial assets and financial liabilities of a kind that qualify as baslc financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with Ihe exception of bank loans which are subsequentty measured at amortised cost using the effective interest method.
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies Icontlnu8d) 2.8 Fund accountlng General funds a unrestrlcted funds whlch are available for use at the discretion of the Trustees In furtherance of the general objectives of the Company and which have not been designated for other purposes. Designated funds compnse unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is Set out in the notes to the financial staternents. Restricted funds are funds which are to be used in accordance with specific restrlctlons imposed by donors or which have been raised by the Company for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The alm and use of each restricted fund is set out in the notes to the financial statements. Investment income, gains and losses are allocated to the appropriate fund. Income from donationg and grants Restrlcted Unrestrlcted funds funds 2025 2025 Total fund8 2025 Tot81 funds 2024 Donation8 708 708 535 Grants 42,871 177,819 220,490 300,853 Total 2024
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU IA Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Income from charitable activities Restricted Unrestricted funds funds 2025 2025 Totsl funds 2025 Tot81 funds 2024 Income from charitable actlvitles 10,158 51 10,209 Total 2024 Income from other tradlng activftle8 Unrestrlcted funds 2025 Totsl funds 2025 Total funds 2024 Charity trading Income - 100 club Total 2024 Investment Income Unrestrictsd funds 2025 Total funds 2025 Total funds 2024 Investment income Total 2024 Pa
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guarantoe) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Analysls of expenditure on charltable actlvltles Summary by fund type Restricted Unrestricted funds funds 2025 2025 Total 2025 Total 2024 Expenditure Tot812024 Analy818 of expenditure by activitle8 Actlvltlos undertaken dlrectly 2026 Support costs 2025 Total funds 2025 Tot81 funds 2024 Expendlture Tot812024 Analys1$ of direct Costs Totsl funds 2025 Total fvnds 2024 staff costs 199,692 216,227 Other direct costs 21,849 32,390 24
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limlted by Guarantee) NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 IIIARCH 2025 Analysls of support costs Total funds 2025 Total runds 2024 Salary Costs S4,971 53,447 Staff Other StS 711 847 Repairs and Maintenance 1,438 Office Expenses 5,393 4,425 Telephone and Communications 1,360 2,047 Computer Expenses 1,486 1.598 Insurance 1,556 1,602 Rent 10,283 10, 149 Rates 659 Light and Heat 1, 157 Audit, Legal and Professional 5,811 10,091 Other Expen8e8 194 385 Stsff costs 2025 2024 Wages and salaries 252,752 267,951 The average number of persons employed by the Company during the year was as follows: 2025 2024 Charitable purposes Management and administration of charity 15 Pa
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Llmlted by Guarantee NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 No employee received remuneration amounting to more than £60,000 in either year. Pension Costs - Pension arrangements for employees is operated on a defined contributions basis and are open to all employees at any time. The company contributes 60A of pensionable earnings. The assets ofthe s¢heme are held separately from those ofthe company in schemes managed by Aviva and Standard Life. The pension contributions shown in the year represent the contributions payable by the company. 10. Trustees. remuneration and expenses During the year, no trustees received any remuneration or other benefits (2024 - NIL). During the year ended 31 March 2025, no trustee expenses have been incurred (2024- NIL). 11. Dgbtor8 2026 2024 Due wlthln one year Other debtors 2,902 8, 780 Prepayments and accrued income 5,877 4,898 12. Crndltors: Amounts falllng due wlthln one year 2025 2024 Trade creditors 4,036 2, 660 Other taxation and social security 3,589 4, 032 Accruals and deferred income 4,153 43,115
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 13. Statomant of funds Statamènt of funds - current year Balance at 31 March 2025 Balance at I April 2024 Transfers Inlout Incomo Expandlture UnrnBtrlct8d funds Designated funds Operations 15,000 15,000 Redundancy 37,000 {9,000) 28,000 IT 5,000 s,000 57,000 19,000) 48,000 Gonèral fund8 General Funds- all funds 158 532 182914 245 420 680 Totsl Unregtrlctsd funds 215,532 182,914 1245,420) 18.320) 144,706 Restrlcted funds Waltham Abbey Outreach 22,367 (25,883) 3.616 Energy Advice Project 1,737 (1,737) Limes Farm Hub 15,304 {15,807) 503 Aviva Advice Project 10,158 (14,459) 4.301 Volunteer Development 5,000 5,000 1.737 52,829 157,886) 8.320 5.000 Total of funds
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED> FOR THE YEAR ENDED 31 MARCH 2025 Purpose of Re5trictsd funds Waltham Abbey Outreach is a multi-agency advice and support hub supporting local residents experiencing poor financial and mental wellbeing. CAEFD is the lead partner for Ihis programme which is delivered in conjunction with local stakeholders and charity partners. The programme has also been supported by West Essex One Health partnership and the Epping Forest District Council. Energy Advlce Project received funding from the National Citizens Advice to train a team of advisers who support people struggling to pay for their energy cosls. Limes Farm oUta¢h Is a multl-agency hub supportlng local resldents with issues primarily related to benefits, housing and debt. The project was funded by Epping Forest District Council. Aviva Advice Project Essex Citizens advice has Subcontracted Local Citizens Advice offlces to deliver a general advice service to clients referred by Aviva and those contacting our national advice service. We are funded to employ two full time advisers for 12 months. Volunteer Devalopmont In order to support the continued rise in demand for our advice in the Epping Forest district we have a volunteer recruitment and development strategy to ensure we have an ongoing pipeline of trained advisers to support our activities into the future. Purpose of Deslgnated funds Designated funds held are divided inlo three headings (2024: three), primarily to provide for the potential need to Cover a reduction or withdrawal in funding resources where new sources of funding cannot be found. Amounts have been designated to provide for any salary and $trUcturing co$t8, against failure of vital IT or other equlpment ngeding immediate repair or replacement and where the cost cannot be met from an in year budget.
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guarantoo) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 13. statement of funds continued statement of funds - prior year 8alancg at 31 Mah 2024 Balance al 1 April 2023 Tr8nsf8 in/out Income Expenditure Unrestrlcted funds Deslgnated funds Property(formerfy Lease/R8tes) 20,000 (20,000) Operations 18,000 (3,000) 15,000 R8dundancy (incorporating S818ry) 37,000 37,000 IT 5,000 5,000 80,000 (23,000) 57,000 Genernl funds Total Unrestrlcted funds 215 Restricted funds Waltham Abbey Outreach 47.932 (47,932) Cost Of Living 30, 792 (30, 792) Energy Advice Propct 28,687 (26,950) 1,737 Limes Fam? Hub 122 715 120 798 Total of fvnds 22
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED} FOR THE YEAR ENDED 31 MARCH 2025 14. Summary of funds Summary of funds - current year Balanca at 31 March 2025 Balance at 1 April 2024 Transfers Inlout Income Exponditure Designated funds 57,000 19,000) 48,000 General funds 158,532 182,914 {245,420) 680 96,706 Restricted fund8 1,737 52,829 (57,886) 8,320 5,000 summary of funds - prlor year Balance at 1 Apnl 2023 Transfer 8alance at in/out 31 March 2024 Income Expenditure Designatecl funds 80,000 (23,000) 57,000 General funds 168,343 182,673 (215,484J 23,000 158, 532 Restricted funds t22,715 (120,978J 1,737
EPPING FOREST DISTRICT CITIZENS ADVICE BUREAU (A Company Limited by Guarante8) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 15. Analy918 of net assets between funds Analysis of not assot5 between funds - current year Restricted Unrastricted funds funds 2025 2025 Total funds 2025 Current assets 5,000 156,484 161,484 Creditors due within one year (11,778) (11,778) Totsl Analysis of net assets between funds - prior yoar Restricted Unrgstrict8d funds funds 2024 2024 Total funds 2024 Current assets 1,737 265,339 267, 076 Creditors due within one year (37, 708) (12.099) (49,807) Total 17 16. Related party transactions The Company has not entered into any related party transaction during the year, nor are there any outstanding balances owing between r81ated parties and the Company at 31 March 2025 (2024:NIL}.