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2023-03-31-accounts

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

COMPANY REGISTRATION NUMBER: 05933725 CHARITY REGISTRATION NUMBER: 1118194

Citizens Advice North East Derbyshire

Company Limited by Guarantee Unaudited Financial Statements

31 March 2023

MCABA Limited t/a Mitchells Chartered Accountants

91-97 Saltergate Chesterfield Derbyshire S40 1LA

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Financial Statements

Year ended 31 March 2023

Page
Trustees' annual report (incorporating the director's report) 1
Independent examiner's report to the trustees 10
Statement of financial activities (including income and expenditure account) 12
Statement of financial position 13
Statement of cash flows 14
Notes to the financial statements 15
The following pages do not form part of the financial statements
Detailed statement of financial activities 29

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Trustees' Annual Report (Incorporating the Director's Report)

Year ended 31 March 2023

The trustees, who are also the directors for the purposes of company law, present their report and the unaudited financial statements of the charity for the year ended 31 March 2023.

Reference and administrative details

Registered charity name Citizens Advice North East Derbyshire Charity registration number 1118194 Company registration number 05933725 Principal office and registered Coney Green Business Centre office Wingfield View Clay Cross Chesterfield Derbyshire S45 9JW England The trustees Mr F Bacon Mr T Jones (Resigned 14 October 2022) Mr G Hawkins (Resigned 13 October 2022) Miss K Jackson (Resigned 22 February 2023) Ms J Hirst (Resigned 13 August 2022) Mr J Funnell (Chair) Ms K Salt MBE Ms N Turner Mr T Johnstone (Appointed 11 May 2022) Ms C Thomas-Humphreys (Appointed 22 February 2023) Mr M Render (Appointed 9 November 2022) Ms L Smith (Appointed 26 July 2023) Senior management team Ms G Sladen (resigned 11 May 2023) Ms L J Smith Mr B Youngs Mrs T Eccleston Mr P Ozimek Company secretary Mrs T Eccleston Independent examiner Andrew McDaid BFP FCA MCABA Limited t/a Mitchells Chartered Accountants 91-97 Saltergate Chesterfield Derbyshire S40 1LA

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Trustees' Annual Report (Incorporating the Director's Report) (continued)

Year ended 31 March 2023

Structure, governance and management

a. Constitution

Citizens Advice North East Derbyshire is an incorporated company Limited by Guarantee and a registered charity. It has been in existence since 1976. Citizens Advice North East Derbyshire is governed by its Memorandum and Articles of Association. The Charity's name was officially changed in 2021 from North East Derbyshire Citizens Advice Bureau to Citizens Advice North East Derbyshire in line with our national body's guidance and our objectives were updated to clarify our Area of Benefit. The use of video technology was also included to ensure that we can hold our AGMs online should this be required.

b. Method of appointment or election of Trustees

Members of the Trustee Board are recruited according to specific skills they can offer. We carry out a skills audit annually and recruit accordingly. New trustees can be co-opted by other trustees, nominated by member organisations or elected at the AGM. Co-opted and nominations do not exceed more than one third of the total number of trustees.

c. Pay policy for senior staff

Citizens Advice North East Derbyshire follows guidance from the National Association with regards the pay policy for senior staff.

d. Organisational structure and decision making

Citizens Advice North East Derbyshire is governed by its Trustee Board which is responsible for setting the strategic direction of the organisation and the policy of the Charity. The Board carry the ultimate responsibility for the conduct of the Charity and for ensuring that the Charity satisfies its legal and contractual obligations. The Board meet as a minimum quarterly and delegate the day-to-day operation of the organisation to senior management. The Trustee Board is independent from management. The Charity's Business Plan is reviewed annually; using client needs data and an analysis of equality, diversity and inclusion client profiles.

e. Related party relationships

Citizens Advice North East Derbyshire is a member of Citizens Advice, the operational name of the National Association of Citizens Advice Charity, which provides a framework for standards of advice and casework management as well as monitoring progress against these standards. Operating policies are independently determined by the Trustee Board of Citizens Advice North East Derbyshire in order to fulfil its charitable objects and comply with the national membership requirements, including the adoption of mandatory policies where applicable.

The Charity also co-operates and liaises with a number of other advisory services, local charities and local authority departments on behalf of clients. Where one of the Trustee Board holds the position of trustee/director of another charity they may be involved in discussions regarding that other charity, but not in the ultimate decision making process. Where trustees are also elected members of the local authority any potential conflict of interest is declared at each meeting; this process is in place for all trustees to declare any potential conflicts of interest at each meeting.

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Trustees' Annual Report (Incorporating the Director's Report) (continued)

Year ended 31 March 2023

Structure, governance and management (continued)

f. Risk management

The Board recognises that any major risks to which the Charity is exposed need to be reviewed and systems put in place to mitigate those risks. To that end Citizens Advice North East Derbyshire has a robust risk register that is a 'living' document and is presented to the Board quarterly in order to continually monitor and manage its risk.

Included in external risks is the loss of funding. The effects of this have been minimised where possible by the procedures that are being put in place, to ensure that funding is secured from a variety of sources and the Charity continues to seek to diversify its funding sources. Internal risks are minimised by the implementation of procedures for authorisation of all transactions and projects and to ensure consistent quality of delivery for all operational aspects. These procedures will be periodically reviewed to ensure that they still meet the needs of the Charity.

During the year board meetings and the AGM continued as planned.

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Trustees' Annual Report (Incorporating the Director's Report) (continued)

Year ended 31 March 2023

Objectives and activities

a. Policies and objectives

The Charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in the local authority districts of North East Derbyshire and Bolsover.

Public benefit

We have referred to the guidance contained in the Charity Commissions' general guidance on public benefit when reviewing our aims and objectives and in planning our future activities. In particular the trustees consider how planned activities which are summarised below will contribute to the aims and objectives they have set. Details of how the Charity has delivered public benefit can be found in the activities for achieving objectives and review of activities sections.

b. Activities for achieving objectives

Citizens Advice North East Derbyshire ("CANED") aims to provide free, confidential, impartial and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and services and to ensure individuals do not suffer through a lack of knowledge or an inability to express their needs effectively.

In addition to the continuing provision of high quality advisory services to the local community, the Charity will continue to seek divergent funding supported by its core funding.

CANED is also involved in initiatives across North East Derbyshire, Bolsover and the County regarding Financial Inclusion and the Health and Wellbeing of the community as well as becoming a Hate Crime Reporting Centre in October 2022 working in partnership with Safer Derbyshire and Stop Hate UK.

The principal activity of Citizens Advice North East Derbyshire remained the provision of free, confidential, independent and impartial advice, information and counsel for members of the public. This is usually provided through the main drop-in centre in Clay Cross and a variety of community buildings including G.P. Surgeries, libraries and foodbanks throughout North East Derbyshire and Bolsover Districts. A telephone based freephone number, Adviceline, is also available. In addition to generalist advice the following specialist advisory services were provided:

i) Specialist Debt Provision, accredited as a specialist casework service by Citizens Advice; ii) Provision of Specialist Welfare Benefits Advice;

iii) Provision of generalist advice to patients of G.P. practices in N.E. Derbyshire and Bolsover Districts; iv) Working in partnership with Derbyshire County Council's Public Health Department on their wellness initiative;

v) The provision of advice in foodbanks;

vi) The provision of a telephone Adviceline, which is now accredited for casework by Citizens Advice; vii) Working in partnership with Trussell Trust to provide a full-time adviser at Clay Cross foodbank; viii) The provision of advice to clients referred by Derbyshire Community Health Service staff in addition to a wellness service for their staff.

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Trustees' Annual Report (Incorporating the Director's Report) (continued)

Year ended 31 March 2023

Objectives and activities (continued)

c. Volunteers

Volunteers are the heart of our work in the form of voluntary assistance in advising the public and administering the Charity and we are deeply grateful for all that they do.

Our volunteers work from our main drop-in centre and work on Adviceline and provide a first port of call for clients. Other roles include form filling, IT support, Social Media and Research and Campaigns.

Our volunteers give us around 85 hours of their time per week which has an economic value of over £85,000 per year (based on average earnings).

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Trustees' Annual Report (Incorporating the Director's Report) (continued)

Year ended 31 March 2023

Achievements and performance

a. Review of activities

In March 2022 we returned to a full face-to-face service following the previous Covid-19 restrictions. This included a return of opening the drop-in centre in Clay Cross, a return to GP surgeries and other community venues such as libraries. Demand for telephone advice remained high, however over the year the footfall for face-to-face advice services increased dramatically. Our staff and volunteers are able to work flexibly in a hybrid home/office working pattern excepting where face-to-face work is taking place.

During 2022/23 work funded through Derbyshire Community Health Service continued and the project for 0-19s was nominated for an award in April 2022 with the Health Service Journal Partnership Awards. Other work funded by DCHS included Long-Covid referrals and an advice referral service for Derbyshire County Council staff.

Our Adviceline uses the national Citizens Advice telephone platform with a local phone number and is free for clients to use. We seek to resolve issues at the first point of contact with the client and where this is not possible a phone or face to face appointment is made; this usually involves further casework.

We worked within the Brook Centre (foodbank/community supermarket) in Shirebrook through the provision of an advice worker during their main sessions, this was funded by Derbyshire County Council and via our main channels of contact we acted as a referring agent to multiple foodbanks / food pantries within the districts.

Funding from North East Derbyshire District Council, Bolsover District Council and Derbyshire County Council enabled us to continue our work with our communities such as appointment sessions in GP surgeries and appointment sessions in three libraries. We also provide a drop-in advice service within Bolsover Library.

Our work linked to GP surgeries and community locations funded by Derbyshire County Council Public Health moved back to face to face following the ending of Covid-19 restrictions, although not all of our surgeries were able to continue to accommodate us due to a shortage of space. We continue to work with these surgeries to return, providing telephone-based appointments in the meantime.

Our debt work is funded by the Money and Pension Service, working as part of the East Midlands Money Advice project. This funding was renewed with some contract changes.

We received some small grants from Tesco Groundworks, Foundation Derbyshire and Mansfield Building Society. These smaller sources of funding are vital to our continued success.

All of our work is only possible due to the core funding provided by North East Derbyshire District Council and Bolsover District Council that underpins everything we do.

We are pleased to report that under the membership scheme with our national association we continue to meet standards for the Citizens Advice Quality of Advice Audit and Leadership Self-Assessment and have retained our Advice Quality Assessment mark and casework accreditation for Debt Advice and Telephone work.

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Trustees' Annual Report (Incorporating the Director's Report) (continued)

Year ended 31 March 2023

Achievements and performance (continued)

The CEO has resigned to move to another job and a replacement process is in progress.

Our client survey carried out nationally by Citizens Advice shows that clients are happy they have found a way forward and resolved their issues and would recommend our services.

Activities summary

We have:

b. Factors affecting the achievement of objectives

The full re-opening of face-to-face services resulted in us seeing more clients in 2022/23 including more elderly and disabled people.

The cost of living crisis impacted on our services and demand over the winter months increased with people struggling with the costs of food and energy. We estimate that 48% of our enquiries in 2022/23 were related to the cost of living crisis. We saw an increase in energy issues by 131%.

c. Investment policy and performance

The Charity does not currently hold material investments.

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Trustees' Annual Report (Incorporating the Director's Report) (continued)

Year ended 31 March 2023

Financial review

a. Financial position and performance

Total income decreased in the year from £716,300 in the previous financial year to £660,621. Expenditure decreased in the year from £660,924 to £638,662, giving a net surplus of £21,959 for the year ended 31 March 2023 (2022: £55,376 net surplus). Of the recorded net surplus for the year, a surplus of £24,011 related to unrestricted funds with a deficit of £2,052 relating to restricted funds.

b. Reserves policy

Citizens Advice North East Derbyshire is required to ensure that free monies are available in each financial year to meet any reasonably foreseeable contingency. The Charity will aim to achieve a projection of income for at least 12 months ahead and will ensure that this continues to be derived from as wide a variety of sources as possible. The Charity will take all necessary steps to ensure that at no time within this period would it be possible for the cessation of one or more funding streams to present so serious a challenge to the future of the organisation that it could not be managed.

Total funds at 31 March 2023 were £225,514 (2022: £203,555) of which £ nil (2022: £2,052) are restricted funds and £225,514 (2022: £201,503) are unrestricted funds. Out of the unrestricted funds, £33,513 (2022: £32,000) have been designated for specific purposes. Free reserves, excluding designated funds at the values above and tangible fixed assets at a net book value of £6,275 (2022: £ nil), are therefore £185,726 (2022: £169,503).

In reviewing the potential costs that could arise should a significant reduction in income be incurred, the Trustee Board have concluded that 'free' reserves should be maintained at a level equating to at least three months of operating costs, which at March 2023 based on cost projections for the forthcoming year are forecast to be £159,705.

Based on the above figures, the charity is achieving its reserves policy target.

The reserves policy is reviewed by the Trustees on an annual basis.

c. Principal funding

The Trustee Board extend their gratitude to North East Derbyshire District Council and Bolsover District Council who continued to support the core operating capacity of the Charity. The Board are also extremely grateful to Derbyshire County Council for their continued support.

The Charity did not have any borrowings from either providers of funding or other sources at the balance sheet date.

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Trustees' Annual Report (Incorporating the Director's Report) (continued)

Year ended 31 March 2023

Plans for future periods

a. Future developments

Funding continues to present ever growing challenges. The Board, along with senior management, keeps this under constant review and are looking for new avenues of funding particularly for extra Debt Advice, Cost of Living/Energy Advice and to staff Adviceline. The preservation of our debt work is a priority for the charity. Citizens Advice North East Derbyshire aims to continually improve access to its services and will continue to look at extending its services working in the most efficient and cost-effective way. We are also exploring how we can improve our offer for younger people and some equality groups. We will continually review our service and client profiles to aid us in this work.

Small company provisions

This report has been prepared in accordance with the provisions applicable to companies entitled to the small companies exemption.

18 October 2023

The trustees' annual report was approved on .............................. and signed on behalf of the board of trustees by:

Mr J Funnell Trustee (Chair)

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Independent Examiner's Report to the Trustees of Citizens Advice North East Derbyshire

Year ended 31 March 2023

I report to the trustees on my examination of the financial statements of Citizens Advice North East Derbyshire ('the charity') for the year ended 31 March 2023.

Responsibilities and basis of report

As the trustees of the company (and also its directors for the purposes of company law) you are responsible for the preparation of the financial statements in accordance with the requirements of the Companies Act 2006 ('the 2006 Act’).

Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the charity’s accounts as carried out under section 145 of the Charities Act 2011 (‘the 2011 Act’). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act.

Independent examiner's statement

Since the charity’s gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a member of the Institute of Chartered Accountants in England and Wales (ICAEW), which is one of the listed bodies.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe:

  1. accounting records were not kept in respect of the charity as required by section 386 of the 2006 Act; or

  2. the financial statements do not accord with those records; or

  3. the financial statements do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a ‘true and fair' view which is not a matter considered as part of an independent examination; or

  4. the financial statements have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102).

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Independent Examiner's Report to the Trustees of Citizens Advice North East

Derbyshire (continued)

Year ended 31 March 2023

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Andrew McDaid BFP FCA Independent Examiner

MCABA Limited t/a Mitchells Chartered Accountants 91-97 Saltergate Chesterfield Derbyshire S40 1LA

18 October 2023

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Statement of Financial Activities (including income and expenditure account)

Year ended 31 March 2023

2023 2022
Unrestricted Restricted
funds funds Total funds Total funds
Note £ £ £ £
Income and endowments
Donations and legacies 5 215 215 104
Charitable activities 6 85,000 571,568 656,568 712,362
Investment income 7 2,995 2,995 169
Other income 8 823 20 843 3,665
──────── ───────── ───────── ─────────
Total income 89,033 571,588 660,621 716,300
════════ ═════════ ═════════ ═════════
Expenditure
Expenditure on charitable activities 9 59,885 578,777 638,662 660,924
──────── ───────── ───────── ─────────
Total expenditure 59,885 578,777 638,662 660,924
════════ ═════════ ═════════ ═════════
──────── ───────── ───────── ─────────
Net income 29,148 (7,189) 21,959 55,376
════════ ═════════ ═════════ ═════════
Transfers between funds (5,137) 5,137
──────── ───────── ───────── ─────────
Net movement in funds 24,011 (2,052) 21,959 55,376
Reconciliation of funds
Total funds brought forward 201,503 2,052 203,555 148,179
───────── ───────── ───────── ─────────
Total funds carried forward 225,514 225,514 203,555
═════════ ═════════ ═════════ ═════════

The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.

The notes on pages 15 to 27 form part of these financial statements.

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Statement of Financial Position

31 March 2023

2023 2022
Note £ £ £
Fixed assets
Tangible fixed assets 16 6,275
Current assets
Debtors 17 3,193 10,606
Cash at bank and in hand 291,962 258,250
───────── ─────────
295,155 268,856
Creditors: amounts falling due within one year 18 75,916 65,301
───────── ─────────
Net current assets 219,239 203,555
───────── ─────────
Total assets less current liabilities 225,514 203,555
───────── ─────────
Net assets 225,514 203,555
═════════ ═════════
Funds of the charity
Restricted funds 2,052
Unrestricted funds 225,514 201,503
───────── ─────────
Total charity funds 21 225,514
═════════
203,555
═════════

For the year ending 31 March 2023 the charity was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies.

Directors' responsibilities:

These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies' regime.

These financial statements were approved by the board of trustees and authorised for issue on

18 October 2023

.............................................. and are signed on behalf of the board by:

Mr J Funnell Trustee

The notes on pages 15 to 27 form part of these financial statements.

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Statement of Cash Flows

Year ended 31 March 2023

2023 2022
£ £
Cash flows from operating activities
Net income 21,959 55,376
Adjustments for:
Depreciation of tangible fixed assets 863
Other interest receivable and similar income (2,995) (169)
Changes in:
Trade and other debtors 7,413 (8,717)
Trade and other creditors 10,615 11,461
──────── ────────
Cash generated from operations 37,855 57,951
Interest received 2,995 169
──────── ────────
Net cash from operating activities 40,850 58,120
════════ ════════
Cash flows from investing activities
Purchase of tangible assets (7,138)
──────── ────────
Net cash used in investing activities (7,138)
════════ ════════
Net increase in cash and cash equivalents 33,712 58,120
Cash and cash equivalents at beginning of year 258,250 200,130
───────── ─────────
Cash and cash equivalents at end of year 291,962
═════════
258,250
═════════

The notes on pages 15 to 27 form part of these financial statements.

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements

Year ended 31 March 2023

1. General information

The charity is a public benefit entity and a private company limited by guarantee, registered in England and Wales and a registered charity in England and Wales. The address of the registered office is Coney Green Business Centre, Wingfield View, Clay Cross, Chesterfield, Derbyshire, S45 9JW, England.

2. Statement of compliance

These financial statements have been prepared in compliance with FRS 102, 'The Financial Reporting Standard applicable in the UK and the Republic of Ireland', the Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (Charities SORP (FRS 102)) and the Companies Act 2006.

3. Accounting policies

Basis of preparation

The financial statements have been prepared on the historical cost basis.

The financial statements are prepared in sterling, which is the functional currency of the entity.

Going concern

The Trustees are of the opinion that the charity can continue to meet its obligations as they fall due for the foreseeable future due to the current level of financial reserves and expectations of future income and expenditure. As a consequence, the Trustees consider it appropriate to continue to prepare the financial statements on a going concern basis.

Judgements and key sources of estimation uncertainty

In applying the charitable company's accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. Estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. Estimates and underlying assumptions are reviewed on an ongoing basis. The key assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities are:

Provision for grant income repayable

Provisions in respect of the repayment of grant income where the conditions of any grant are not met in full or where the grant has not been fully spent require an assessment by the trustees of the likelihood that the charity will be required by the funder to repay any such grant received. A provision will be made where it is considered probable that a repayment will be required.

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year ended 31 March 2023

3. Accounting policies (continued)

Fund accounting

General funds are unrestricted funds which are available for use at the discretion of the trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes.

Designated funds are unrestricted funds that have been set aside by the trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial statements.

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by the donors or which have been raised by the charity for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aims and use of each restricted fund is set out in the notes to the financial statements. Where any restricted funds are in surplus, any such surplus is either carried forward or transferred to unrestricted funds in accordance with the underlying grant agreement or as indicated by the grant funder.

Incoming resources

All income is included in the statement of financial activities when entitlement has passed to the charity, it is probable that the economic benefits associated with the transaction will flow to the charity and the amount can be reliably measured.

The following specific policies are applied to particular categories of income:

Where grant income is subject to a potential clawback provision, the value of any such provisions included in the financial statements that are liabilities of uncertain timing or amount are based on the amounts that are repayable under the terms of underlying grant agreements.

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year ended 31 March 2023

3. Accounting policies (continued)

Resources expended

Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes any VAT which cannot be fully recovered, and is classified under headings of the statement of financial activities to which it relates:

All costs are allocated to expenditure categories reflecting the use of the resource. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs are apportioned between the activities they contribute to on a reasonable, justifiable and consistent basis.

Operating leases

Lease payments are recognised as an expense over the lease term on a straight-line basis. The aggregate benefit of lease incentives is recognised as a reduction to expense over the lease term, on a straight-line basis.

Tangible assets

Tangible assets are initially recorded at cost, and subsequently stated at cost less any accumulated depreciation and impairment losses.

The trustees continue to operate a policy of not capitalising individual items of equipment costing less than £1,000, where the application of this policy does not materially misstate the financial statements.

Depreciation

Depreciation is calculated so as to write off the cost or valuation of an asset, less its residual value, over the useful economic life of that asset as follows:

Fixtures and fittings - 20% straight line Equipment - 33% straight line

Impairment of fixed assets

A review for indicators of impairment is carried out at each reporting date, with the recoverable amount being estimated where such indicators exist. Where the carrying value exceeds the recoverable amount, the asset is impaired accordingly. Prior impairments are also reviewed for possible reversal at each reporting date.

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DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year ended 31 March 2023

3. Accounting policies (continued)

Financial instruments

Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised as such in the statement of activities.

Defined contribution plans

The charity operates a defined contribution pension scheme, the assets of which are held separately from those of the charity. Contributions payable for the year are shown within the statement of financial activities.

4. Limited by guarantee

The charity is a company limited by guarantee. The members of the company are the Trustees named on page 1. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity.

5. Donations and legacies

Unrestricted Total Funds Unrestricted Total Funds
Funds 2023 Funds 2022
£ £ £ £
Donations
Donations 215 215 104 104
════ ════ ════ ════
6. Charitable activities
Unrestricted Restricted Total Funds
Funds Funds 2023
£ £ £
Bolsover District Council 42,230 42,230
Derbyshire County Council (GP Project) 224,877 224,877
NEDDC 85,000 85,000
Eckington Parish Council
Scamwatch Project
EMMA 101,483 101,483
Derbyshire County Council (Wellness Approach) 107,689 107,689
The National Association of Citizens Advice Bureaux
(Help to Claim) (1,369) (1,369)
Derbyshire Community Health Services 42,464 42,464
CAST Discovery
Derbyshire County Council - Advice in Foodbanks 9,100 9,100
National Grid Energy Distribution 7,842 7,842
Trussell Trust 33,324 33,324
Sundry small funds 1,928 1,928
Foundation Derbyshire 2,000 2,000
──────── ───────── ─────────
85,000 571,568 656,568
════════ ═════════ ═════════

- 18 -

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year ended 31 March 2023

6. Charitable activities (continued)

Unrestricted Restricted Total Funds
Funds Funds 2022
£ £ £
Bolsover District Council 43,605 43,605
Derbyshire County Council (GP Project) 216,575 216,575
NEDDC 85,000 85,000
Eckington Parish Council 1,000 1,000
Scamwatch Project 1,647 1,647
EMMA 107,220 107,220
Derbyshire County Council (Wellness Approach) 104,264 104,264
The National Association of Citizens Advice Bureaux
(Help to Claim) 105,035 105,035
Derbyshire Community Health Services 36,516 36,516
CAST Discovery 5,000 5,000
Derbyshire County Council - Advice in Foodbanks 6,300 6,300
National Grid Energy Distribution
Trussell Trust
Sundry small funds 200 200
Foundation Derbyshire
──────── ───────── ─────────
85,000 627,362 712,362
════════ ═════════ ═════════

7. Investment income

Unrestricted Total Funds Unrestricted Total Funds
Funds 2023 Funds 2022
£ £ £ £
Bank interest receivable 2,995 2,995 169 169
═══════ ═══════ ════ ════
Other income
Unrestricted Restricted Total Funds
Funds Funds 2023
£ £ £
Other income 823 20 843
════ ════ ════
Unrestricted Restricted Total Funds
Funds Funds 2022
£ £ £
Other income 3,632 33 3,665
═══════ ════ ═══════

8. Other income

- 19 -

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year ended 31 March 2023

9. Expenditure on charitable activities by fund type

Unrestricted Restricted Total Funds
Funds Funds 2023
£ £ £
Advice services 40,841 524,182 565,022
Support costs 19,044 54,595 73,640
──────── ───────── ─────────
59,885 578,777 638,662
════════ ═════════ ═════════
Unrestricted Restricted Total Funds
Funds Funds 2022
£ £ £
Advice services 40,520 539,383 579,904
Support costs 20,270 60,751 81,020
──────── ───────── ─────────
60,790 600,134 660,924
════════ ═════════ ═════════
10. Analysis of support costs
Advice
services Total 2023 Total 2022
£ £ £
Premises 35,310 35,310 33,576
Communications and IT 22,641 22,641 34,065
General office 6,098 6,098 3,950
Governance costs 9,591 9,591 9,429
──────── ──────── ────────
73,640 73,640 81,020
════════ ════════ ════════
11. Net income
Net income is stated after charging/(crediting):
2023 2022
£ £
Depreciation of tangible fixed assets 863
════ ════
12. Auditors remuneration
2023 2022
£ £
Fees payable for the audit of the financial statements 6,600
════ ═══════
13. Independent examination fees
2023 2022
£ £
Fees payable to the independent examiner for:
Independent examination of the financial statements 3,840
Other assurance services 1,860
─────── ────
5,700
═══════ ════

- 20 -

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year ended 31 March 2023

14. Staff costs

The total staff costs and employee benefits for the reporting period are analysed as The total staff costs and employee benefits for the reporting period are analysed as follows:
2023 2022
£ £
Wages and salaries 484,061 496,899
Social security costs 38,052 41,303
Employer contributions to pension plans 10,200 10,799
───────── ─────────
532,313 549,001
═════════ ═════════

The amount expensed in the Statement of Financial Activities in respect of redundancies during the year was £ nil (2022: £15,232).

The average head count of employees during the year was 22 (2022: 23). The average number of full-time equivalent employees during the year is analysed as follows:

2023 2022
No. No.
Advisory and administration 17
════
19
════

No employee received employee benefits of more than £60,000 during the year (2022: None).

Key Management Personnel

Key management personnel include all persons that have authority and responsibility for planning, directing and controlling the activities of the charity. The total compensation paid to key management personnel for services provided to the charity was £112,193 (2022: £107,458).

15. Trustee remuneration and expenses

During the year ended 31 March 2023, one trustee had expenses in the form of travel costs reimbursed to them, to a value of £104 (2022: one trustee to the value of £136). These expenses were incurred in the trustee's capacity as a volunteer for the charity, for the period in which he remained a trustee.

During the year ended 31 March 2023, no trustees received any remuneration or other benefits (2022: None).

- 21 -

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year ended 31 March 2023

16. Tangible fixed assets

Equipment
£
Cost
At 1 Apr 2022
Additions 7,138
───────
At 31 Mar 2023 7,138
═══════
Depreciation
At 1 Apr 2022
Charge for the year 863
───────
At 31 Mar 2023 863
═══════
Carrying amount
At 31 Mar 2023 6,275
═══════
At 31 Mar 2022
═══════
Debtors
2023 2022
£ £
Prepayments and accrued income 2,328 10,444
Other debtors 865 162
─────── ────────
3,193 10,606
═══════ ════════
Creditors: amounts falling due within one year
2023 2022
£ £
Accruals and deferred income 58,841 27,530
Social security and other taxes 8,860 9,658
Grants repayable - 21,000
Other creditors 8,215 7,113
──────── ────────
75,916 65,301
════════ ════════
Deferred income
2023 2022
£ £
At 1 April 2022 2,100 1,375
Amount released to income (2,100) (1,375)
Amount deferred in year 39,555 2,100
──────── ───────
At 31 March 2023 39,555 2,100
════════ ═══════

17. Debtors

18. Creditors: amounts falling due within one year

19. Deferred income

- 22 -

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year ended 31 March 2023

20. Pensions and other post retirement benefits

Defined contribution plans

The amount recognised in income or expenditure as an expense in relation to defined contribution plans was £10,200 (2022: £10,799).

21. Analysis of charitable funds

Unrestricted funds

Unrestricted funds
At At
1 Apr 2022 Income Expenditure Transfers 31 Mar 2023
£ £ £ £ £
General funds 169,503 89,033 (59,885) (6,650) 192,001
Redundancy 24,000 4,513 28,513
New premises 8,000 (3,000) 5,000
Holiday pay
───────── ──────── ──────── ─────── ─────────
201,503 89,033 (59,885) (5,137) 225,514
═════════ ════════ ════════ ═══════ ═════════
At At
1 Apr 2021 Income Expenditure Transfers 31 Mar 2022
£ £ £ £ £
General funds 106,051 88,905 (60,790) 35,337 169,503
Redundancy 12,000 12,000 24,000
New premises 8,000 8,000
Holiday pay 15,000 (15,000)
───────── ──────── ──────── ──────── ─────────
141,051
═════════
88,905
════════
(60,790)
════════
32,337
════════
201,503
═════════

- 23 -

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year ended 31 March 2023

21. Analysis of charitable funds (continued)

Restricted funds

Restricted funds
At
At 1 Apr 2022 Income Expenditure Transfers 31 Mar 2023
£ £ £ £ £
Bolsover District Council 42,230 (45,919) 3,689
Derbyshire County
Council (GP Project) 224,877 (224,877)
Scamwatch Project
EMMA (FIF) 101,503 (101,503)
Derbyshire County
Council (Wellness
Approach) 107,689 (107,768) 79
Foodbanks (Foundation
Derbyshire)
The National Association
of Citizens Advice
Bureaux (Help to Claim) (1,369) 1,369
CAST Discovery Grant`
Sundry small funds 1,928 (1,928)
Derbyshire Community
Health Services 42,464 (42,464)
Derbyshire County
Council - Advice in
Foodbanks 2,052 9,100 (11,152)
Eckington Parish Council
National Grid Electricity
Distribution - Community
Matters Fund 7,842 (7,842)
Trussell Trust 33,324 (33,324)
Foundation Derbyshire 2,000 (2,000)
─────── ───────── ───────── ─────── ────
2,052 571,588 (578,777) 5,137
═══════ ═════════ ═════════ ═══════ ════

- 24 -

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year ended 31 March 2023

21. Analysis of charitable funds (continued)

Restricted funds

Restricted funds
At At
1 Apr 2021 Income Expenditure Transfers 31 Mar 2022
£ £ £ £ £
Bolsover District Council 43,605 (43,605)
Derbyshire County
Council (GP Project) 216,575 (195,599) (20,976)
Scamwatch Project 803 1,647 (2,450)
EMMA (FIF) 107,220 (107,220)
Derbyshire County
Council (Wellness
Approach) 104,264 (101,007) (3,257)
Foodbanks (Foundation
Derbyshire) 6,000 (6,000)
The National Association
of Citizens Advice
Bureaux (Help to Claim) 105,068 (105,068)
CAST Discovery Grant` 5,000 (5,000)
Sundry small funds 325 200 (525)
Derbyshire Community
Health Services 36,516 (28,412) (8,104)
Derbyshire County
Council - Advice in
Foodbanks 6,300 (4,248) 2,052
Eckington Parish Council 1,000 (1,000)
National Grid Electricity
Distribution - Community
Matters Fund
Trussell Trust
Foundation Derbyshire
─────── ───────── ───────── ──────── ───────
7,128 627,395 (600,134) (32,337) 2,052
═══════ ═════════ ═════════ ════════ ═══════

- 25 -

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year ended 31 March 2023

22. Charitable funds

Purposes of designated funds

Redundancy - funds set aside to cover redundancy costs in the event of a cessation of some of the restricted funding.

New premises - funds set aside to allow for the set-up of new premises where no formal lease agreements are in place.

Holiday pay - funds reserved for unpaid holiday pay provision in the event of unexpected closure.

Purposes of restricted funds

The main restricted funds and their purposes are as follows:

Bolsover District Council - to provide a specialist case work service to the residents of Bolsover.

East Midlands Money Advice (EMMA) - to provide free debt advice.

Derbyshire County Council (GP Project) - to provide advice via GP practices as part of health prevention measures.

Scamwatch Project - to raise awareness, particularly amongst older residents, of the potentially harmful effects of mass-marketing, internet, doorstep and telephone scams and to provide one-toone advice and support where potential scam/fraud victims are identified.

Foundation Derbyshire / Derbyshire County Council (foodbanks) - to provide access to advice for foodbank users and support to foodbank volunteers.

Derbyshire County Council (Wellness Approach) - to promote Derbyshire County Council's "Live Life Better Derbyshire" programme and provide advice around debt and welfare benefits.

The National Association of Citizens Advice Bureaux (Help to Claim) - to provide new Universal Credit claimants with help and support until their first payment of Universal Credit is received.

CAST Discovery - to receive hands-on technical support and mentoring to build digital skills and capability, in relation to the COVID-19 Digital Response Initiative.

Derbyshire Community Health Services - to provide advice for those referred by the funder, specifically for those in the 0-19 age group, those with long COVID, and the funder's own staff.

National Grid Electricity Distribution (Community Matters Fund) - to provide advice to communities struggling with the pressures of fuel poverty and the cost of living crisis.

Trussell Trust - to provide income maximisation and welfare benefits advice, along with specialist debt advice, to foodbank users.

Foundation Derbyshire - to provide four desktop computers for use by volunteer advice workers.

- 26 -

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Notes to the Financial Statements (continued)

Year ended 31 March 2023

22. Charitable funds (continued)

Transfers between funds

Transfers are made between designated funds to general funds where considered appropriate by the trustees.

Restricted funds in deficit are covered by transfers from unrestricted funds to make up any shortfall in funding. Where any restricted funds are in surplus, any such surplus is either carried forward or transferred to unrestricted funds in accordance with the underlying grant agreement or any instructions from the grant funder.

23. Analysis of net assets between funds

Unrestricted Restricted Total Funds
Funds Funds 2023
£ £ £
Tangible fixed assets 6,275 6,275
Current assets 255,600 39,555 295,155
Creditors less than 1 year (36,361) (39,555) (75,916)
───────── ──────── ─────────
Net assets 225,514 225,514
═════════ ════════ ═════════
Unrestricted Restricted Total Funds
Funds Funds 2022
£ £ £
Tangible fixed assets
Current assets 243,704 25,152 268,856
Creditors less than 1 year (42,201) (23,100) (65,301)
───────── ──────── ─────────
Net assets 201,503 2,052 203,555
═════════ ════════ ═════════

24. Analysis of changes in net debt

At
At 1 Apr 2022 Cash flows 31 Mar 2023
£ £ £
Cash at bank and in hand 258,250 33,712 291,962
═════════ ════════ ═════════

25. Operating lease commitments

The total future minimum lease payments under non-cancellable operating leases are as follows:

2023 2022
£ £
Not later than 1 year 18,926 7,966
Later than 1 year and not later than 5 years 24,594 3,219
──────── ────────
43,520 11,185
════════ ════════

26. Related parties

No transactions with related parties occurred in the year that require disclosure within the financial statements.

- 27 -

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Management Information

Year ended 31 March 2023

The following pages do not form part of the financial statements.

- 28 -

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Detailed Statement of Financial Activities

Year ended 31 March 2023

Year ended 31 March 2023
2023 2022
£ £
Income and endowments
Donations and legacies
Donations 215 104
──── ────
Charitable activities
Bolsover District Council 42,230 43,605
Derbyshire County Council (GP Project) 224,877 216,575
NEDDC 85,000 85,000
Eckington Parish Council 1,000
Scamwatch Project 1,647
EMMA 101,483 107,220
Derbyshire County Council (Wellness Approach) 107,689 104,264
The National Association of Citizens Advice Bureaux (Help to Claim) (1,369) 105,035
Derbyshire Community Health Services 42,464 36,516
CAST Discovery 5,000
Derbyshire County Council - Advice in Foodbanks 9,100 6,300
National Grid Energy Distribution 7,842
Trussell Trust 33,324
Sundry small funds 1,928 200
Foundation Derbyshire 2,000
───────── ─────────
656,568 712,362
───────── ─────────
Investment income
Bank interest receivable 2,995 169
─────── ────
Other income
Other income 843 3,665
──── ───────
───────── ─────────
Total income 660,621 716,300
═════════ ═════════

- 29 -

DocuSign Envelope ID: ED26908A-BF13-4BBB-ACFB-57940173D122

Citizens Advice North East Derbyshire

Company Limited by Guarantee

Detailed Statement of Financial Activities (continued)

Year ended 31 March 2023

2023 2022
£ £
Expenditure
Expenditure on charitable activities
Wages and salaries 484,061 496,899
Employer's NIC 38,052 41,303
Pension costs 10,200 10,799
Rent 27,201 27,068
Light and heat 3,398 1,692
Repairs and maintenance 2,871 2,705
Insurance 1,840 2,111
Staff training and other staff costs 11,075 3,805
Grant payments to other bureaux 8,978
Staff and volunteer travel 2,412 970
Legal and professional fees 9,591 9,429
Telephone 3,496 19,403
Depreciation 863
Printing, postage and stationery 6,098 3,950
Reference materials 3,980 3,360
Other office expenses 700 212
Other premises costs 86
Bank charges 209 235
CAB membership 7,849 7,849
Subsistence and refreshments 1,832 1,447
IT equipment and support 19,145 14,662
Office equipment expenses 3,308 2,234
Payroll processing 481 1,727
───────── ─────────
638,662 660,924
───────── ─────────
───────── ─────────
Total expenditure 638,662 660,924
═════════ ═════════
───────── ─────────
Net income 21,959 55,376
═════════ ═════════

- 30 -