REGISTERED COMPANY NUMBER: 5960870 (England and Wales) REGISTERED CHARITY NUMBEIL 1117615 Report of the Trustees and Financial Statements for the year ended 31° December 2024 for FURNISTORE IN EAST SURREY LtMITED FURNISTORE IN EAST SURREY LIMITED CoDtents of the Financial Statements for the year ended 31" December 2024 Page Reference and administration detsils Report of the Trnstees 3toll Independent Examinees Report 12 Statfflnent of Finattcial Activiti¢s 13 BalallcK Sheet 14to15 Notes to the Financial Statements 16to23 REFERENCE AND ADMtNISTRATION DETAILS Charity Name: Furnikn in East Surrey Ltd Company Registration number: 5960870 (England and Wales) 1117615 Date oflncowration: 9th October 2006 Registered Offirx and Operational Address: 34 HoJm¢thorpe Avenue Holmethorpe Industrial Estate RHI 2NL Trustees: E S Baker- Chairnwl F Clark JCStAEss¢x C Smalles G Owen B P Jones . Treasur M D Taylor M D Taylor CAF Bank 25 Kings Hill Avenue West Malling K¢nt MEIO 4JQ Solicitors: Segens Glade Hous¢ 52 Cart¢r Lanc London EC4V 6EF Independent Examijjcr: David Wh￿[Cr FCCA Cheeld Wheel¢r & Co chart￿ed C¢rtifi¢d Accountauts Redhill Chambers 2d High Street Surrey RHI IRJ FURNISTORE IN EAST SURREY LIMITED gt Report of the Trnstees for the year ended 31 December 2024 The trthstees, who are also directOTS of the charity for the puq)oses of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 3 ISI December 2024. The trustees have adopted the PTovisions of Accounting and Reporting by Clwities: Statement of Reconllnended Practice applicable to charities preparing thciT accounts in accordance with the Financial Reportillg Standard applicable in the UK and Republic of Ireland (FRS 102) alld the Companies Act 2006. ORJKCTIVES AJYD ACTIVITIES Objectives and aims Thc chaTity's objects and principal activities as set out in its memorandum and articles of association continue to bc: thc relief of povety in East Suuey by means of the provision of good quality owned olher furniture, applianc¢s and houschold goods at affordable prices to low-income falljilies and individuals in ne the advancement of environmentsl protection by means ofreducing the volun]e of furni'ture and bousehold goods diswsed of into the waste stream workplace trdining by providing WO￿ ¢xperi¢nce, training, support and development of voluntee[8 including those with special support needs Th¢ clwity's aims are: (i) to benefit those less fortunate by providing them with fiui]itUT¢, fiwnishings and white goods without charge or at low cos( thus giving them self-esteem alld enabling them to take their place in society, (li) to re-use goods wheiever possible. to train and develop its volunteers, to help some ofthem back into paid emplojrnent and to give its volunte¢rs a sense that they are themselves helping others who are less fortunate, by their activities. The main objects aTe the relief ofpovety amongst individuals and families ID East Suffey by collcctillg &s much donat￿ furniture as possiblc, carrying out cleaning, minor repairs and where appropriate PAT testing, before delivering it to thos¢ having a genuine need. also selling items at discount to inth'viduals and faTnilies with proven nccd and selling to the wider public in oider to f￿ance the opcratiolls. Fwther objectives are to reducc the volume of wastc going to landfill and to pmvide training and development opportunities to volullteus and staff. Publi¢ benefit As stated above, the charity's primary objectiv¢ is the provision of fllrniture to economically an(Vor socially disadvantaged peopl¢ in the East Surrey are& The trustccs arc satisfied that the objectives undertaken for public benefit and confirni that they have paid due regard for the Charity Conllnission guidance on public benefit and have complied with their duty under section 17 of the Chatities Act 2011. FURMSTORE IN EAST SURREY LI￿[ITED $1 Report of the Trustees for tbe year ended 31 December 2024 Continued STRUCTISRE. GOVERNANCE AIYD TrL4NAGEMENT Nalure of the goveniing document and constitution of the charity The charity is constituted as a company limited by guarantee and is therefore governed by its memorandum and articles of association. The directois of the company are also tn￿te¢S of the charity. Eligibility for membership of the ch￿lty and membership of the board of trustKs is govern¢d by the nwnordndum and articles of association. Reeruitment and appointment of new trnstees Potential new trustees are required to fill in an application fomL provide references and are then invited to a board meeting. New trnstees are given copies of.. The charity's constitution Latest accounts Charity con]Jnission guidance CC3 The Essential TTUStee Access to the po]icies and PTocedures Subject to satisfactory interview and reference& and ￿cepting the responsibilities as defmed in the Charity Commission guidelines on the responsibilities of thaTity trnstees, the new member is voted onto the board. Trust￿$ are appointed on a three-y&qr terni when they may step down or seek Te-election. Organisational structure The paid manager, NeiI Coughlaa has operational rwonsibility for all aspects of running the WOTk of Furnistore, und¢r the direction of the board of trllstees. The board meets regularly with the manager in attendance to monitor and facilitate the work of the ch￿lty. approve actions and plan for the d¢v¢lopment of the work. The manager meets with the Chainnan of th¢ board a w¢¢k before each of the monthly board meetings to ensure that issues are discusse￿ and decisions taken when appropriate. The work of the ￿￿1'ty is vatried out by both paid staff and volunteers. The Manag￿ role includes: Developing ana maintiining links with Charities and agencies which rely on Fun)istore to help their clients Developing and maintstning r¢lationships with statutory agencies and other service providers Working on marketin& fundraising and promoting th¢ Ch￿lty. The trustees are grateful to all our wonderful voluntffTS who assist the manager with the above. Without our Voluntee￿ Furnistore could not operate. Membership of a wider nelwork The chaTity is a founder m¢rnber of Surrey Re-use N¢twork. It enjoys g￿d relationships with the local ouncils and housing agencies and th¢ many agencies working with some of the neediest families and individuals in the East S￿￿¢Y area. FURNISTORE IN 2024 The need for our service Furnistor¢ ]w been in operation for 29 years and during this time South East s￿￿¢Y has been quoted many times as one of the best places to jive in the UK. However, throughout this time th¢ amount of d¢privation and people finding themselves "in need- has changed very littl¢ and the need for our service remains. People hitting rock bottonL in absolute poverty are to this day OUT key clients. FURNISTORE IN EAST SURREY LIMITED Report of the Trustees for the year ended 31 December 2024 continued Here are some examples of tbe impaet Furnistore has made from 2024: One individual was referred to Furnistore by ESDAS and received support that enabled her to regain ind¢pend¢ncc and stability. In a heartwaTJning gcsturc of appreciation. her family baked all the cakes for OUT CbristTnas Sale Day, and her daughter has sincc cxwesscd intcrcst ill using Furnistore as the focus of a school project. A full-time employed clectriciall, privately T¢nting to providc a stable home for his triplet daughtcrs. approached Furnistore for support. Through a discretionary discounL he was ablc to fiunish his new hom¢ adequately and affordably. Moved by his experience, he later returned to purchase a Chrisbnas tree. On a third visiL he generously offered his professional services, volunteaing to assist with any ¢leGttical WOTk r¢quir¢d at Furnistor¢. Despite operating outside OUT designated arcffj Fumistor¢ Tesponded to a r¢ferral from a social worker in CTawley who had exhausted all local avenues for supporting a family living in sevcrcly poor conditions. Furnistore w&8 able to step in and provide much-necdcd assistance. W¢ have receivcd feedback that the family's CiTcumstan¢¢s have significantly impTov¢d as a result of OUT intervention. Our local parthership dir¢ctr)r. Freda Clark also continued her work of going out to community areas we have not focused on before and passing on what Furnistore do and how w¢ can help those in need. Detsils of significant activities (including its main programmes? projects and services provided) that contribute to the acbievem¢nt of the stated objeetives As the cost of living crisis continues to grow, so does our aim to help those most in need with access to our 50 % discount. As well as people on means tested benefit4 working families who were struggling to make ends meet are also entitled to it. For the second year rnnning, Furnistore achieved our goa] to pass mor¢ of our products at the discounted rate than we sell price. At the same time, we aim to help families most in need by gifiing free furniture. Furnistore ￿s0 provided emergency packs to those that need thenL we did this by using a combination of donated items and our own Teserves to PUTchasc key itcms and Provide them free of charge. Some facts and figures that illustrate how we hav¢ mct our objectives are provided in th¢ 'Summary of the main achievements of the charity duTing the year, section below. Many households were assessed and qualified for free ofcharge provision ofbasic essentials to the valu¢ of £13,273 (2023 £10.842). W¢ have delivered PTitDarAly to the 3 local areas stated in our objcctivcs (97 % of 50 1 sales 185 % fi price sales). We have also gone above and bcyond by delivering 50 % sales to 4 other districts. FURNISTORE IN EAST SURREY LIMITED Report of the Trnstees for the year ended 31" December 2024 continued SO /0 Sales: Tandridge 1186 Croydon Epsom & Ew*lt Molevaliey Sussex 1% Relgate & Banstvad Full Price Sales: Tandiidge io* Croydon Sussex 5q6 Mole Valley 24b Reieale & 8Jnslead 7391 FURNISTORE IN EAST SURREY LIMITED st Report of the Trustees for the year ended 31 December 2024 contiDued Contribution of volunteers The clwity relies heavily on its wonderful volunteer workforce and continues to offer volunteering opportunities and training to the long tern] unemployed, ex-offenders and people with support need as well as volunteers from the wider community. We also WOTk with VARB, Richmond Fellowship, Job Centre. local college& the Prob￿loll Service, Surrey Choices and Transfonn Housing to &8SiSt with recruiting volunteers. Wc offer valuablc WOTk experience and supw)rt foT voluntccrs hclping them gain skills and achieve personal goals. We are dclighted when our volunteers move on into paid employment while none have during this poiod. wc've seen many becoming noticthly morc confidcnt during thcir time volunteering with Furnistore. Thc ch￿lty has a governing board of 7 trustccs (all of whom aTC volunt¢CTS) and was supported by total of 50 operational voluntccrs ov¢r the year. some of whom ar¢ on training schcme& and somc of whom require spccial support. The volunteers have benefitted from a basic induction. on-the-job training and a manual handling video and briefmg. We could not Complete the great work that we do without th¢ support of our volunteers. Volunteering at Furnistore Furnistore provides a wami, frien