2025-06-30-accounts

CITIZENS ADVICE GOSPORT {Limited by Guarantee)

TRUSTEES' ANNUAL REPORT and FINANCIAL ACCOUNTS 30 June 2025

Company registration number: 5971208 Charity registration number: 1116994

CITIZENS ADVICE GOSPORT (Limited by Guarantee)

CONTENTS

15 Months ended 30 June 2025

		Page
Reference and administration details		3
Trustees’ annual report		4 to		9
Independent examiner’s report		10
Financial accounts:
- Balance sheet		11
- Statement of Financial Activities	,
(incorporating an income and expenditure account)		12
- Statement of Cash Flows		13
-Notestotheaccounts		14	to		24

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CITIZENS ADVICE GOSPORT (Limited by Guarantee) REFERENCE AND ADMINISTRATION DETAILS

15 months ended 30 June 2025

THE CHARITY

Registered name : Citizens Advice Gosport Legal status : Company limited by guarantee Registered address : Martin Snape House, 96 Pavilion Way, St George Barracks, Gosport, Hampshire PO12 1GE Company registration : Registered in England and Wales, number 5971208 Registered charity no: 1116994 Telephone numbers : 023 9252 0112 023 9260 4605 (Administration only) Website : www.citizensadvicegosport.org.uk E-mail : [e-mail] (Administration only)

NON-ELECTED OFFICER

President : The Mayor of Gosport

CHARITY TRUSTEES DURING YEAR

Elected Officers

Chairman : Richard Mackay Treasurer : Tony Dyer Other Trustees : Tom Arnold Heather Blades David Bryant Charlie Nicholas CHIEF OFFICER : Sandy Bramley PROFESSIONAL ADVISERS Principal Bankers : CAF Bank Ltd, 25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4J9 Independent examiner : Cochrane & Co Accountants Limited 38 Kings Road, Lee-on-the-Solent, Hampshire,PO13 9NU Solicitors : Churchers, 3 High Street, Gosport, Hampshire PO12 1BX

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TRUSTEES' ANNUAL REPORT

CITIZENS ADVICE GOSPORT (Limited by Guarantee)

15 months ended 30 June 2025

The Trustees submit their annual report and statement of accounts of Citizens Advice Gosport (CAG or the Charity) as at and for the 15 months ended 30 June 2025.

SECTION 1 - LEGAL AND ADMINISTRATIVE INFORMATION

Constitution and management

The articles of association require that the Charity be managed by a Board of Trustees the members of which are directors of the Company within the meaning of the Companies Act 2006. Registration details of the Charity, the names of the Trustees and professional advisers are to be found on page 3.

All persons of 18 years and older or any body or organisation which is interested in furthering the Charity’s work may be admitted to membership and the Trustee Board has set established criteria for membership and made regulations regarding the admission of members. The Board of Trustees meets not less than quarterly and more frequently if required. Day-to-day operational matters are delegated to the Charity’s Chief Officer, but she is required to refer to the Trustees in respect of any key decisions which are decided by a simple majority of a quorate Board. Related and associated organisations The National Association of Citizens Advice Bureaux (Citizens Advice) 3rd Floor, 1 Easton Street, London WC1X ODW: - sets the membership criteria and monitors quality; and, - provides the information system, technical support and training but, in other respects, there is no operating or financial inter-dependence between them and the Charity. Citizens Advice Hampshire, c/o Morris Crocker Station House, 50 North Street, Havant, Hampshire PO9 10U provides coordination, support, and advice services to Local Citizens Advice in Hampshire. CAG is a member of Citizens Advice Hampshire and receives funding from it to carry out the Home and Well and Macmillan Advice services referred to in these accounts but, in other respects, there is no operating or financial interdependence between them and the Charity. Gosport Borough Council (GBC), Town Hall, High Street, Gosport, Hampshire PO12 1EB is the principal grantor to the Charity.

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The Trustees who served during the year are set out on page 3.

SECTION 2 — THE BOARD OF TRUSTEES

The Trustees at the date of this report are:

Tom Arnold, Heather Blades, David Bryant, Tony Dyer, Richard Mackay and Charlie Nicholas.

The Charity advertises for trustees and volunteers in local media and on-line. Potential trustees are interviewed by two trustees and meet the Chief Officer. Suitable candidates attend a trustee board meeting as an observer and, if willing to serve, are co-opted to the Board. Trustees co-opted during the year must resign at the next AGM and can stand for re-election. Once appointed trustees must retire after three years’ service but may stand for re-election.

SECTION 3 - OBJECTS, POWERS, POLICIES AND FUNDING

Objects

The Charity is established for the provision of any charitable purpose for the benefit of the community in Gosport and surrounding areas by the advancement of education, protection and preservation of health and the relief of poverty, sickness, and distress.

Powers

In furtherance of its purposes, the Charity is permitted by its constitution to provide centres for the supply of advice and guidance, engage in all forms of lawful fundraising and do all such other lawful things that promote or help to promote the objects.

Implementation of objectives

In setting objectives and planning activities the trustees have given serious consideration to the Charity Commission’s general guidance on public benefit that is met by the Charity delivering on the following aims: - to provide a free, impartial, and confidential ‘problem solving’ service of information, advice, guidance and support to ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of services available, or through an inability to express their needs effectively.

• to participate with other organisations in exercising a responsible influence on the local and national development of social policies and services.

Post Balance Sheet event

CAG has been working closely with Citizens Advice Solent East (CASE) and has shared a Chief Officer since the end of 2023. The Board has been exploring the benefits and risks of a merger with CASE and has carried out extensive due diligence. At a trustee meeting on 16 April 2025 the trustees resolved to recommend to members that they grant the Trustees of Citizens Advice Gosport full powers to enact and implement the proposed mergertransfer with Citizens Advice Solent East, including the subsequent winding up of the charity / company Citizens Advice Gosport. This resolution was passed by members on 6 May, and the merger was effective on 1 July 2025. The merger was achieved by CAG transferring all its assets, liabilities, staff and operations to CASE. There were no redundancies because of the merger.

The accounts are prepared for the 15 month period to cessation. It should be noted that the comparative figures are for 12 months and so are not comparable.

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Reserves and risks policies In view of the merger / transfer with CASE the trustees have reviewed the appropriateness of the designated reserves and concluded that the only reserves that should be carried over to CASE are those for the Debt Advisory Service and the Leasehold premises. All other designated reserves have been transferred to the General Fund. Funding CBC has continued to support the Charity with an annual grant for a general advice service staffed by fully trained volunteers and the Money Advice Matters homeless prevention service. Funding for a Welfare Benefits Advocacy service has been intermittent, and the staff member dedicated to that service has been incorporated into the Core advice service and paid for through Household Support Funding at different points during the 2024-2025 financial year. Macmillan Cancer Support via Citizens Advice Hampshire has continued to fund part-time caseworkers to provide advice to cancer sufferers, their families and carers. Utility companies via Citizens Advice Hampshire have provided funding for a service called Home & Well to help people have a comfortable and safe home environment especially after being discharged from hospital. During the year, we received funding to enable us to provide advice to clients on energy saving measures and to enable us to distribute energy vouchers to those most in need. A grant was obtained from the National Lottery Awards for All fund to enable the upgrading of our IT equipment. We obtained funding from Hampshire County Council and Gosport Borough Council to run a Money in Schools project on responsible borrowing and loan sharks for children in local secondary schools. GBC, recognising the need to address the number of residents suffering from digital exclusion, funded a project to provide support to local residents. This proved very successful and as a result we have received increased funding for 2025/26 to continue to provide an enhanced service operating from outreaches in YourSpace Gosport (previously called the Imagination Refinery) in Gosport High Street, Elson Community Library and Hub and Lee Hub - Independent Community Library. Ongoing links were maintained with current and potential funding organisations to demonstrate the value of the services the Charity provides.

SECTION 4 - RESPONSIBILITIES OF TRUSTEES The Trustees are responsible for preparing the Trustees’ Annual Report and the Financial Accounts in accordance with applicable law and regulations. Company law requires the Trustees to prepare accounts for each financial year. Under that law the Trustees have elected to prepare the accounts in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the Trustees must not approve the accounts unless they are satisfied that they give a true and fair view of the state of affairs of the Charity and of its net income or expenditure for that year. In preparing such statements, the Trustees are required to: e select suitable accounting policies and then apply them consistently; e make judgements and estimates that are reasonable and prudent; e prepare the accounts on a going concern basis unless it is inappropriate to presume that the Charity will continue in operation.

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The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the Charity’s transactions and disclose with reasonable accuracy at any time its financial position and to enable them to ensure the accounts comply with the Companies Act 2006. They are also responsible for safeguarding the Charity’s assets and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

SECTION 5 — PRINCIPAL ACTIVITIES AND REVIEW OF DEVELOPMENTS

Strategic planning

The Board periodically reviewed strategy and updated its business plan in January 2025 to best meet the needs of the local community considering changes in the economic and legislative situation.

The operating environment

The last year has been dominated by the cost-of-living crisis creating hardship and resulting in a high and growing demand for our services. At the same time, our operating costs have increased and, in common with many other charities, we have struggled to rebuild our volunteer workforce after Covid. Although many people can use the Citizens Advice national website to obtain the information they need to solve their own problems, there are a large number of residents with complex needs that require help in our local office or assistance by phone.

Benefits remain the issue that most clients require help with. Sixty percent of the clients we helped were disabled or had a long-term health condition. This is another increase in the percentage of clients with health-related problems compared to the previous year. We continue to see a growth in the number of people with debt problems. We expect debt to become an even bigger issue because of the Cost-of-Living crisis. Due to this expectation, we have decided to use a portion of our reserves in 2025/26 to fund a Debt Service Enhancement Project. This can be seen in our designated reserves.

Management

During the period we continued to contract with Citizens Advice Solent East (CASE) to provide the services of their Chief Officer, Sandy Bramley, to CAG. This also enabled us to access the specialised skills of CASE staff in areas such as fundraising, HR, IT etc.

Achievements in 2024/2025 The Charity offered the following services to Gosport residents:

• e We expanded our Core Service offering through new outreaches. We were available in a local library, three food banks and three community hubs. We expanded the number of face-to-face appointments we offer. We continued to offer advice via telephone and email

• e Casework support funded by Macmillan Cancer Support through Citizens Advice Hampshire dedicated to helping individuals and their families affected by cancer. Help is provided at hospitals, hospices, in people’s homes and at other locations as well as at the Charity’s premises.

• e Advice to tenants on their finances and money management advice to avoid homelessness and help them avoid getting into financial difficulties in the future.

• e Welfare Benefits Advocacy support to people challenging Benefits decisions. Funding ceased in December 2023, but demand is so high we have continued to run this as part of the Core Service.

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• e A service, Home and Well, to help people have a comfortable and warm home, especially those leaving hospital.

• e One to one advice to local residents suffering from digital exclusion. We operate in the community at three local hubs

• e Specialised debt advice. e We piloted a Money in Schools Project. In conjunction with Citizens Advice Havant, we held sessions on responsible borrowing and loan sharks for 700 local children across two local secondary schools.

• e We offer one to one Energy Advice including advice on fuel options, energy grants and energy efficiency measures. To assist the client to reduce their energy expenditure.

e We also offered Energy Advice to groups in the community; this includes advice on energy grants and energy efficiency measures. View of future needs The ongoing difficult economic situation is profoundly affecting the delivery of advice services, manifesting in clients presenting with increasingly complex and multi-faceted issues. This trend which is likely to persist in the foreseeable future, presents several challenges for advice services and necessitates strategic responses to ensure effective support. The shift of many government-funded support services to primarily phone and online access has implications for advice services like CAG, which continues to offer crucial in-person support. This transition, while beneficial for many, does not suit everyone, especially those who are digitally excluded or prefer face-to-face interactions. As a result, there has been an increase in the demand for in-person advice (rising from 16% in 2023/24 to 17.6% in 2024/2025).

Grant support and going concern

We are very grateful that despite the financial pressures facing it, GBC recognised the value of the service the Charity provides and has increased our core grant for 2025/2026. Following the transfer of operations to Citizens Advice Solent East on 1 July 2025 the charity ceased to provide services. Our due diligence assured the trustees that services would be able to continue and over time grow in Gosport. A significant part of the reserves transferred to CASE have been designated to be used for the benefit of Gosport residents which provides added confidence that services will continue. SECTION 6 - REVIEW OF TRANSACTIONS AND FINANCIAL POSITION In the period, the Charity had a surplus of £105,584 (2024: deficit of £11,670) and total funds of £328,681 (2024: £223,097). The surplus in the period was largely due to funding received in advance that will be spent by 31 March 2026. Where the Charity’s incoming resources have conditions attached to them by the respective donors and are thus treated as restricted funds. SECTION 7 -— ACKNOWLEDGEMENTS AND EVALUATION OF CONTRIBUTIONS Staff and volunteers In light of the continued challenges our clients face, the Trustees of CAG wish to extend heartfelt recognition to our dedicated paid staff and volunteers. Their extraordinary efforts and unwavering commitment over the past year have been instrumental in ensuring that we continue to meet the critical needs of our community.

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Pay levels for key personnel Annually trustees review market rates of pay including benchmarking with other Local Citizens Advice. Subject to affordability they aim to pay competitive Salaries with no salaries being below the Real Living Wage.

Gosport Borough Council The Trustees extend their grateful thanks to GBC for its responsiveness in funding the Charity’s services.

SECTION 8 — SMALL COMPANY PROVISIONS

The Trustees’ Annual Report has been prepared in accordance with the provisions of Part 15 of the Companies Act 2006 relating to small companies.

By order of the Trustees,

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Richard Mackay
Chairman
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27 November 2025

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The Board of Trustees Citizens Advice Gosport Martin Snape House 96 Pavilion Way St George Barracks Gosport Hampshire PO12 1GE

INDEPENDENT EXAMINER’S REPORT TO THE TRUSTEES ON THE UNAUDITED ACCOUNTS OF CITIZENS ADVICE GOSPORT (Limited by Guarantee)

I report to the charity trustees on my examination of the financial accounts of the Company for the period ended 30 June 2025 which are set out on pages 11 to 24. Responsibilities and basis of report As the charity’s trustees of the Company (who are also the directors of the Company for the purposes of company law), you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (the 2006 Act). Having satisfied myself that the accounts of the Company are not required to be audited for this year under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity’s accounts as carried out under section 145 of the Charities Act 2011 (the 2011 Act). In carrying out my examination, I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act. Independent examiner’s statement The Company’s gross income exceeded £250,000 and I am qualified to undertake the examination by being a qualified member of the Institute of Chartered Accountants in England and Wales.

• I have completed my examination. I confirm that no material matters have come to my attention that gives me cause to believe that: e accounting records were not kept in accordance with section 386 of the 2006 Act; or,

• e the accounts do not accord with such records; or, e the accounts do not comply with the relevant accounting requirements under section 396 of the 2006 Act other than any requirement that the accounts give a ‘true and fair’ view which is not a matter considered as part of an independent examination; or,

• e the accounts have not been prepared in accordance with the Charities SORP (FRS 102).

• I have no concerns and have come across no matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. AP SP Cochrane & Co Accountants Ltd

• eae NEA» AAA| SECCi oe reese Chartered38 Kings RoadAccountants J Cochrane BSc FCA Lee-on-the-Solent , 7 Hampshire

• Date: | /j2{2925 PO13 9NU

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Registered number: 5971208

CITIZENS ADVICE GOSPORT (Limited by Guarantee)

BALANCE SHEET 30 June 2025

					Note	2025	2024
						£	£
FIXED ASSETS
Tangible assets					5	5,706	15,220
CURRENT ASSETS
Debtors					6	63,847	21,055
Cash and cash		equivalents			7	274,659	200,733
						338,506	221,788
CREDITORS:	Amounts		falling due
	within		one year		8	(15,531)	(13,911)
			NET CURRENT ASSETS			322,975	207,877
TOTAL ASSETS LESS CURRENT LIABILITIES						233,097	223,097
				NET ASSETS	22	£328,681	£223,097
REPRESENTED	BY:
TOTAL FUNDS					10	302,431	223,097
Unrestricted	funds					26,250	-
Restricted
		FUNDBALANCESAT		30JUNE		£328,681	£223,097

STATEMENTS OF THE TRUSTEES

For the fifteen months ending 30 June 2025, the Company was entitled to exemption from audit under section 477 of the Companies Act 2006 (the Act) relating to small companies. The members have not required the Company to obtain an audit of its financial accounts for the year in question in accordance with Section 476 of the Act. The trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts. These accounts have been prepared in accordance with the provisions applicable to companies subject to the small companies' regime.

The financial accounts were approved by the Board of Trustees and authorised for issue on 27 November 2025 and signed on its behalf by:

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The notes on pages 14 - 24 form part of these accounts.

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CITIZENS ADVICE GOSPORT

(Limited by Guarantee)

STATEMENT OF FINANCIAL ACTIVITIES (Incorporating an income and expenditure account)

	Note	Period		ended 30 June 2025	ended 30 June 2025	Year	ended 31	ended 31	March 2024	March 2024
		Unrestric- Restrict- Total				Unrestric- Restrict- Total
INCOME FROM:		ted funds £		ed funds £	funds £	ted funds £		ed funds funds £ £
Donations Charitable activities Other income Investments: deposit interest	1a 12	202,928 76,094 35,771 10,318		250 317,911	203,178 394,005 35,771 10,318	124,993 70,932 10,534 4,817		132,875		124,993 203,807 10,534 4,817
Total income		325,111		318,161	643,272	201» 226		132,875		344,151
EXPENDITURE ON:
Charitable activities	13	245,777		291,911	537,688	197,946		157,875		355,821
Total expenditure		245,777		291,911	537,688	197,946		157,875		355,821
NET INCOME/ (EXPENDITURE)
BEFORE TAXATION		79,334		26,250	105,584	13,330	(25,000)			(11,670)
NET INCOME/ (EXPENDITURE)
AFTER TAXATION		79,334		26,250	105,584	13,330	(25,000)			(11,670)
TRANSFERS BETWEEN FUNDS	10				-
										-
NET MOVEMENT IN FUNDS		79,334		26,250	105,584	13,330	(25,000)			(11,670)
FUND BALANCES
Total funds brought forward	10	223,097		-	223,097	209,767		25,000	234,767
TOTALFUNDSCARRIEDFORWARD	10	£302,431	£	26,250	328,681	£223,097		£-	£223,097

The notes on pages 14 - 24 form part of these accounts.

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CITIZENS ADVICE GOSPORT

(Limited by Guarantee)

Statement of Cash Flows Period Ended 30 June 2025

			2025	2024
		Note	£	£
Cash flow from operating activities		24	73,926	(30,866)
Interest	paid		~	~
Net cash	flow from operating activities		73,926	(30,866)
Cash flow	from investing activities
Payments	to acquire intangible fixed assets		-	~
Receipts	from sales of intangible fixed assets		-	~
Payments	to acquire tangible fixed assets		~	~
Receipts	from sales of tangible fixed assets		~	~
Payments	to acquire investments		~	~
Receipts	from sales of investments		~	~
Interest	received		~	~
Dividends	received		-	-
Rents received from investment properties			~	~
Net cash	flow from investing activities		~	~
Cash flow	from financing activities
Receipts	from issue of new long term loans		-	~
Repayment	of long term loans		-	~
Repayment	of finance lease liabilities		~	~
Interest	paid		-	-
Receipt of permanent / expendable endowment			-	~
Net cash	flow from financing activities		-	-
Net increase / (decrease) in cash and cash equivalents			73,926	(30,866)
Cash and	cash equivalents at 31 March 2024		200,733	231,599
Cash and	cash equivalents at 30 June 2025		274,659	200,733
Cash and	cash equivalents consists of:
Cash at bank and in hand			274,659	274,659
Short term deposits
Cashand	cashequivalentsat30June2025		274,659	274,659

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CITIZENS ADVICE GOSPORT (Limited by Guarantee) NOTES TO THE ACCOUNTS Fifteen months ended 30 June 2025

NOTE 1 - LEGAL STATUS OF CITIZENS ADVICE GOSPORT The Charity is incorporated in England and Wales as a company limited by guarantee and not having a share capital. Its registered office is Martin Snape House, 96 Pavilion Way, St George Barracks, Gosport, Hampshire, PO12 1GE. The Charity is registered under the Charities Act 2011 as a Public Benefit Entity. It is established for the promotion of any charitable purpose for the benefit of the community in Gosport and surrounding areas by the advancement of education, protection and preservation of health, and the relief of poverty, sickness and distress.

NOTE 2 - ACCOUNTING POLICIES

• (a) Accounting policies and standards The financial accounts are prepared under the historical cost convention in accordance with the: e Charities (Accounts and Reports) Regulations 2008; e Financial Reporting Standard 102 (FRS 102); e Companies Act 2006 relating to small companies; and, e Statement of Recommended Practice applicable to charities preparing accounts in accordance with FRS 102 (the SORP).

• (b) Basis of preparation of the financial accounts The accounts have been prepared on the basis of historical cost and the accruals concept to show a true and fair view of the Charity’s financial position and activities. The accounts are expressed in pounds sterling, rounded to the nearest pound and include all the assets and liabilities under the control of the Trustees of Citizens Advice Gosport. Grants and donations received for specific projects are treated as restricted funds for use only in connection with the specified purposes.

• (c) Going concern The Charity’s financial accounts are prepared on the going concern basis of accounting unless the Trustees intend to cease operations or have no realistic alternative but to do so. In assessing whether the going concern basis of accounting is appropriate, the Trustees consider all available information about the future, which is at least, but not limited to, twelve months from the date when the financial accounts are authorised for issue. In view of the transfer of the charity’s operations to Citizens Advice Solent East (CASE) the trustees have also considered and reviewed information related to CASE.

• (d) Tangible fixed assets and depreciation Assets which can be used for more than one year with an individual cost exceeding £1,000 are capitalised at cost. Lesser amounts are charged to the SOFA as incurred. Depreciation is calculated to write off these assets over their estimated useful lives on the following bases and rates:

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Leasehold premises 5% straight line Leasehold improvements 10% straight line Electronic equipment 25% straight line

(e) Debtors Debtors are stated at the amounts due to the Charity at the balance sheet date. Prepayments are recorded for the proportion of time-based expenditures attributable to the ensuing year.

(f) Cash and cash equivalents This caption represents the amounts held in bank current accounts and cash at the balance sheet date together with bank deposits on less than 90 days’ notice. (g) Liabilities Liabilities are recognised as soon as an outflow of economic benefit is considered more likely than not to occur under a legal or constructive obligation committing the Charity to pay out resources. Creditors that are current liabilities are recognised at the settlement amount expected to be paid at the balance sheet date. (h) Provision for liabilities When the Charity is aware of circumstances at the balance sheet date that are likely to result in an outflow of economic resources, but the timing or amount of such outflow is uncertain, a provision for liabilities is made according the best estimates of the Trustees at the date the financial accounts are approved for issue. (i) Funds Grants and donations received for non-specific purposes or general funding are available for utilisation at the discretion of the Trustees and are dealt with through the General Fund. Certain designated funds (see Note 3) have been created by the Trustees to ring-fence resources that are either not readily expendable or needed to cover possible future expenditures that cannot be recognised as liabilities under policies (g) or (h) above. Grants and donations received for specific charitable projects are treated as restricted funds available only for use on such specified projects. Deficits on restricted funds are carried forward to the extent that the Trustees are satisfied that future funding will cover such deficits on a last-in-first-out basis. (j) Income recognition Income is brought into account when it is more likely than not that the economic benefit will accrue to the Charity. A donation/grant received in advance of the expenditure it is intended to fund is recognised on receipt unless that donation/grant is subject to performance-related or other conditions that prevent immediate income recognition. Income received which cannot be recognised at the balance sheet date is deferred as a current liability. Individual amounts classified as Other Income are disclosed separately if they are considered to be material. Grants that become receivable on the occurrence of a specified future event are recognised in the financial accounts when that specified event has occurred, and all the grantor’s requirements associated with it have been complied with. Investment income representing bank deposit interest is recognised in the year in which it is earned.

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• (k) Gifts-in-kind and intangible income Tangible assets received as gifts for use by the Charity with a market value of not less than £1,000 are treated as incoming resources at their actual or estimated value including VAT where appropriate at the time the gift is made. Gifts of fixed assets are correspondingly capitalised in accordance with policy (d) above. Individual donations of goods with a value of less than £1,000 are not accounted for. Donated services are recognised as incoming resources insofar as another party is bearing the financial cost of the resources supplied and the benefit is quantifiable and measurable. An equivalent cost is recorded under the appropriate expenditure caption in the Statement of Financial Activities.

• (1) Expenditure Expenditure is recognised when a liability is incurred, or a constructive obligation arises that results in payment being more likely than not to occur.

• (m) Value added tax (VAT) Since the Charity is not registered for VAT, the cost of all input VAT is included with the expense to which it relates.

• (n) Pension commitments The Charity operates defined contribution pension arrangements for certain staff. These contributions are charged as expenditure when they fall due and are invested separately from the Charity’s assets.

• (0) Allocation and analysis of charitable support and administrative charges Central expenditures for charitable support and administration are partly met through core funding and partly from attributions to restricted funds for centrally borne costs the amounts of which are normally negotiated with the respective funders. As shown in Notes 10 and 13, the indirect costs charged to restricted funds represent spending on charitable support while the remaining charges represent general administrative costs. Support charges are based upon an appropriate proportion of the cost of staff salaries and overheads incurred that are indirectly attributable to the Charity’s restricted activities.

• (p) Corporation tax The Charity is exempted by tax law from liability to corporation tax on its operating surpluses and investment income whilst it pursues its charitable objectives.

• NOTE 3 - NATURE AND PURPOSE OF FUNDS Designated funds Funds have been designated by the Trustees to ring-fence resources to meet the identified needs and risks to which the Charity is susceptible.

• (a) Leasehold premises and related improvements Funds representing the carrying value of the investment in the Charity’s operating premises.

• (b) Leasehold infrastructure refurbishment Funds set aside for refitting the leasehold premises and related infrastructure, recognising that over time requirements change and there is a need for regular major refurbishment.

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• (c) Bidding and cash flow Funds set aside to support new service provision either (1) to prove viability before a grant agreement is signed or (2) to finance the up-front costs for grants that are paid in arrears.

• (d) Debt Advisory Service Enhancement Provision of advice to clients who are in debt.

Restricted funds

The principal project funds listed below are restricted funds the income for which is provided by contributions shown in Note 12. Their purposes are to provide the following services and support:

• (e) Money Advice Matters Provision of a money advice and homeless prevention service to individuals referred by the Housing Department of Gosport Borough Council.

• (f) Citizens Advice Hampshire in partnership with Macmillan Cancer Support Provision of advice to cancer sufferers, their families and carers.

• (g) Home and Well A service funded by utility companies to help people have a comfortable and safe home environment especially after being discharged from hospital.

• (h) Outreach A service funded by the National Lottery to provide advice services in locations across the Borough of Gosport

• (i) Digital Inclusion Provision of support to enable local residents to access and use the internet.

• (3) Money in Schools Teaching children in local secondary schools about responsible borrowing and loan sharks.

• (k) Awards for All - IT Grant Renewal and upgrading of IT equipment

• (1) Household Support Fund Funds provided to local Citizen Advice for the distribution of energy support to local communities

NOTE 4 — CRITICAL JUDGEMENTS AND ESTIMATION UNCERTAINTIES

Judgements

No judgements have been made by the Trustees that would have a significant effect on the amounts recognised in these financial accounts other than the continued maintenance of designated funds (see Notes 3 and 10).

Estimations

In the opinion of the Trustees, there are no key sources of estimation uncertainty that comport a significant risk to the carrying value of assets or liabilities within the ensuing financial year.

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NOTE 5 - TANGIBLE FIXED ASSETS

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			2025				2024
		Leasehold				Leasehold
		premises and imp- Electronic rovements equipment £ £			Total £	premises and imp- rovements £	Electronic equipment £	Total £
Cost or valuation
Balance at beginning of year	and end	169,496	6,428		175,924	169,496	6,428	175, 924
Depreciation and impairments Balance at beginning of year Charge for period		154,276 9,514	6,428 -		160,704 9,514	146,665 7,611	5,857 S71	152,522 8,182
Balance at 30 June,		163,790	6,428		170,218	154,276	6,428	160,704
Net book value
At 30 June,		£ 5,706	£	=	£5,706	£ 15,220	_ =	£ 15,220
NOTE 6 -— DEBTORS
							2025	2024
							£	£
Trade debtors							60,282	7,363
Prepayments and accrued income							3,565	13,692
						£63,847		£2 ly OSS
NOTE 7 - CASH AND CASH EQUIVALENTS
							2025	2024
							£	£
Bank current account	- non-interest earning					274,384		25.9 O61
Easy Access accounts - interest earning 35-day notice accounts - interest earning Cash in hand							218 - 57	65,762 108,967 43
						£274,659		£200,733
NOTE 8 — CREDITORS:	Amounts	falling due within		one	year
							2025	2024
							£	ss
Trade creditors							10,881	7,323
Taxation and Social Other creditors	Security						4,650 =	5,156 1,046
Accrued charges							=	386
						£15,531		£13,911
NOTE 9 — PROVISION FOR LIABILITIES
							2025	2024
Provisions							£ =	£ -

18

NOTE 10 - TOTAL FUNDS

Movement in period ended 30 June 2025

		Balances		Direct	Allocated	Allocated			Balances
		brought	Incoming	resources	support				carried
		forward	resources	expended		costs	Transfers		forward
		£	£	£		£		£	£
Unrestricted
General fund		107,877	325,111	(329,736)	100,573			60,000	263,825
Designated funds:
Leasehold premises	and
related improvements		15,220		(9,514)					5,706
Leasehold dilapidations
and refurbishment		35,000					(35,000)		-
Bidding and cash flow		25,000					(25,000)		-
Debt Advisory Service
Enhancement		40,000		(7,100)				-	32,900
		115,220	-	(16,614)		-	(60,000)		38,606
		223,097	325,111	(346,350)		100,573		-	302,431
Restricted
HMCAS CitA Hampshire		-	36,930	(30,747)		(6,183)			-
Money Advice Matters		-	70,000	(31,215)		(12,535)			26,250
Home & Well		-	44,100	(35,584)		(8,516)			-
Digital Inclusion	Project	=	86,036	(58,160)		(27,876)			-
Money in Schools		-	5,000	-		(5,000)			-
Awards for All-IT	Grant	~-	11,828	(11,828)		-			-
Household support	fund	-	63,967	(23,793)		(40,174)			-
Outreach		-	300	(11)		(289)			-
		-	318,161	(191,338)	(100,573)			-	26,250
		£223,097	£643,272	£(537,688)	£	~	£	-	£328,681

19

NOTE 10 -— TOTAL FUNDS (continued)

Movement in period year ended 31 March 2024

			Balances					Direct	Allocated				Balances	Balances
			brought	Incoming			resources		support				carried
			forward	resources			expended		costs	Transfers			forward
			£		£			£	£		£,			£
Unrestricted
General fund			112,936		211,276		(203,424)		28,389	(41,300)			107,877
Designated funds:
Leasehold premises	and
related improvements			22,831					(7,611)						15,220
Leasehold dilapidations
and refurbishment			35,000											35,000
Cost of Living provision			14,000					(15,300)		1,300				=
Bidding and cash flow			25,000											25,000
Debt Advisory Service
Enhancement			=“							40,000				40,000
			96,831		-			(22,911)	-	41,300			115,220
			209,767		211,276		(226,335)		28,389		_		223,097
Restricted
Money Advice Matters			-		35,000			(30,864)	(4,136)					=
Welfare Benefits Advocacy			15,000		-			(11,996)	(3,004)					=
Citizens Advice Hampshire
in partnership with
Macmillan Cancer Support			=		23,854			(19,837)	(4,017)					-
Pathways			=		10,085			(6,606)	(3,479)					-
No wrong door			=		8,000			(6,565)	(1,435)					=
Home and well			-		33,960			(28,183)	(5,777)					-
Lottery funded Outreach			10,000		=			(9,433)	(567)					=
Digital inclusion			=		21,976			(16,002)	(5,974)					-
			25,000		132,875		(129,486)		(28,389)		=			=
			£234,767	£344,151			£(355,821)		£ =	£	-		£223,097
NOTE 11 - DONATIONS
			Period		ended	30	June 2025		Year ended		31	March		2024
			Unrestric- Restrict-					Total	Unrestric-	Restrict-				Total
			ted funds		ed	funds		funds	ted funds	ed	funds			funds
			&			£		£	£,		re			£
Monetary
Gosport Borough Council:
Core funding			198,695					198,695	23,500				123,500
Miscellaneous donations			2,133					2,133	493					493
Intangible
Independent examiner’s		fees		-				-	1,000					1,000
HCC Comm grant			2,100					2,100	-					-
Macmillan HMCAS					250			250	=					=
			£202,928		£250			£203,178	£124,993	£=			£124,993

20

NOTE 12 -— INCOME FROM CHARITABLE ACTIVITIES

					Period ended 30	Period ended 30	June	2025	Year	ended	ended	31 March	31 March	2024
					Unrestric-	Restrict-		Total	Unrestric-		Restrict-			Total
					ted funds	ed funds		funds	ted funds		ed	funds		funds
					Ee	££			ne ne
Citizens Advice Hampshire				in
partnership with Macmillan
Cancer Support						36,680		36,680			23,854		23,854
Money Advice Matters						70,000		70,000			35,000		35,000
Citizens Advice Hampshire:
Healthwatch					-			-	1,150				1,150
Outreach/No Wrong Door						300		300			8,000			8,000
Home & Well						44,100		44,100			33,961		33,961
Pathways						-		-			10,085		10,085
Energy Advice Programme					48,719			48,719	14,280				14,280
Digital Inclusion Project						86,036		86,036			21,975		21,975
TNL Community Fund					-			-	39,586				39,586
Food and energy voucher
distribution					-			=	15,916				15,916
Communities Against	Cancer				5,500			5,500
Energy Outreach Programme					11,375			11,375
Good Neighbour Network					10,500			10,500
Money in Schools						5,000		5,000
Awards for All-IT Grant						11,828		11,828
Household Support Fund						63,967		63,967
					£76,094	£317,911	£394,005		£70,932	£132,875			£203,807
NOTE 13 —- EXPENDITURE		ON		CHARITABLE ACTIVITIES
					Peiod ended 30 June			2025	Year ended			31 March		2024
					Unrestric-	Restrict-		Total	Unrestric-		Restrict-			Total
					ted funds	ed funds		funds	ted funds		ed	funds		funds
					£	£		£	£			£		£
Payroll and related
costs (Note 14)					200,807	177,606	378,413		154,227		128,138		282,365
Occupancy expenses	(Note			15)	19,752	419		20,171	19,127					19,127
Personnel expenses	(Note			16)	10,508	954		11,462	5,124			405		5,529
Office and general
expenses (Note 17)					115,283	12,359	127,642		47,857			943		48,800
					346,350	191,338	537,688		226,335		129,486		355,821
Reallocation of support			costs		(100,573)	100,573		-	(28,389)		28,389			-
					£245,777	£291,911	£537,688		£197,946		£157,875		£355,821
NOTE 14 —- PAYROLL AND		RELATED			COSTS
					Period ended 30		June	2025	Year	ended		31 March		2024
					Unrestric-	Restrict-		Total	Unrestric-		Restrict-			Total
					ted funds	ed funds		funds	ted funds		ed	funds		funds
					£	£		£	£			£		£
Gross pay
Managerial & administration					90,300	-		90,300	60,160			9,812		69,972
Advice and training					86,597	162,440	249,037		84,158		108, 936		193,094
					176,897	162,440	339,337		144,318		118,748		263,066
Other payroll cost
National insurance					19,289	12,235		31,524	6,733			7,269		14,002
Pension contributions					4,621	2,931		7,552	3,176			Qipvdeel		5,297
					£200,807	£177,606	£378,413		£154,221		£128,138		£282,365

NOTE 14 —- PAYROLL AND RELATED COSTS

21

NOTE 15 - OCCUPANCY EXPENSES

NOTE 15 - OCCUPANCY EXPENSES
	Perod ended 30 June Unrestric- Restrict- ted funds ed funds £ £;	2025 Total funds £	Year ended 31 March Unrestric- Restrict- ted funds ed funds £ £		2024 Total funds £
Service charges & maintenance Water and sewerage Heat and lighting Equipment expensed Cleaning Amortisation and depreciation Equipment Other	920 786 4,506 - 3,828 306 9,514 198 113 -	920 786 4,506 - 4,134 9,514 311 =	1,495 529 5,222 571 2,729 7,611 798 4,72		1,495 529 5,222 571 2,729 7,611 798 L72
	£19,752 £ 419	£20,171	£19,127	£o-	£19,127
NOTE 16 — PERSONNEL EXPENSES
	Period ended 30 June 2025 Unrestric- Restrict- Total ted funds ed funds funds —_- — ££		Year ended 31 March 2024 Unrestric- Restrict- Total ted funds ed funds funds £ £ £
Staff events Recruitment Travel expenses Training Employee Assistance Programme Hospitality and staff welfare Other	1,387 450 1,950 914 6,070 = 608 43 40	1,387 450 2,864 6,070 - 608 83	1,392 544 2,187 284 69 630 18	375 30	1,392 544 2,562 314 69 630 18
	£10,508 £954	£11,462	£5,124	£405	£5,529
NOTE 17 - OFFICE AND GENERAL	EXPENSES
	Period ended 30 June 2025 Unrestric- Restrict- Total ted funds ed funds funds £ £ £		Year ended 31 March 2024 Unrestric- Restrict- Total ted funds ed funds funds £ £. £
Printing and stationery 2,603 218 Equipment repairs and renewals 468 11,838 Subscriptions 1,415 10		2,821 12,306 1,425	1,777 1,862 968	6 113	1,783 1,975 968
Citizens Advice fees and publications Postage and telephone Insurance IT Support and Software Miscellaneous expenses	3,999 - 4,443 201 2,960 = 7,942 16 978 90	3,999 4,644 2,960 7,958 1,068	2,464 3,435 2,797 4,422 958	209 288 58 264 5	2,673 3,723 2,855 4,686 963
Governance costs: Statutory fees and AGM 48 Independent examiner’s fees 4,200 Promotional costs 2,638 (14) Payroll service and bookkeeping - HR support 2,592		48 4,200 2,624 - 2,592	50 1,000 40 3,089 2,674		50 1,000 40 3,089 2,674
Staff seconded from fellow charity Subcontract advice services Legal fees re merger	31,687 47,510 1,800	31,687 47,510 1,800	10,155 12,176		10,2155 12,176
	£115,283 £12,359	£127,642	£47,857	£943	£48,800

22

NOTE 18 - OTHER PERSONNEL INFORMATION

Period ended 30 June 2025 Year ended 31 March 2024 Managerial Advice & Managerial Advice & and admin training Total and admin training Total Staff employed during the year: - Average number 3 10 13 3 9 12 - Full-time equivalent 3 7 10 2 7 9 No individual employee’s emoluments exceeded £60,000 p.a. (2024: £60,000). No trustees, nor anyone connected with them, received any remuneration in connection with their services as trustees of the Charity during the year (2024: f£nil). NOTE 19 -— OTHER PERSONNEL INFORMATION (continued) The Trustees control and manage the Charity and make all strategic decisions in relation to its activities. Day-to-day operational matters are delegated to the Charity’s Chief Officer, who is required to refer to the Trustees in respect of any key decisions to be made. Accordingly, the Trustees do not consider that any member of staff meets the definition of key management personnel referred to in the SORP.

NOTE 19 -— OTHER PERSONNEL INFORMATION (continued)

NOTE 20 - STAFF, VOLUNTEER AND TRUSTEE EXPENSES

No trustee received reimbursements of expenses incurred in carrying out their duties as a trustee of the Charity (2024: £nil).

; NOTE 21 - RELATED PARTY TRANSACTIONS

Related charities

The charity is related to Citizens Advice Solent East (CASE) by virtue of sharing the services of a Chief Officer.

Transactions with the related charity

During the year the charity purchased services from CASE amounting £36,597. (2024 £10,155). These services primarily related to the provision of the services of a Chief Executive Officer and the reimbursement of expenditure paid by CASE on behalf of the charity.

The charity also supplied services to CASE totalling £6,458 (2024: Nil), relating to the provision of staff support and service delivery.

At the period end, the charity owed CASE £2,154 (2024: £2,031) and was owed £2,293 (2024: nil) in respect of these transactions. The amounts are unsecured, interest-free and are settled under normal commercial terms.

23

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NOTE 22 — ANALYSIS OF NET ASSETS BETWEEN FUNDS

		2025			2024
	Fixed assets =	Net current assets £	Net assets £	Fixed assets £,	Net current assets £	Net assets i
Unrestricted General fund		263,825	263,825		107,877	107,877
Designated funds:
- Debt Advisory Service Enhancement		32,900	32,900		40,000	40,000
Leasehold premises and improvements	5,706		5,706	15,220		15,220
- Leasehold dilapidations and refurbishment - Bidding and cash flow		- -	- -		35,000 25,000	35,000 25,000
	5,706	296,725	302,431	15,220	207,877	223,097
Resticted MAM		26,250	26,250
TOTALFUNDSAT30JUNE,	£5,706	£322,975	£328,681	£15,220	£207,877	£223,097

NOTE 23 - GOING CONCERN

Following the transfer of operations to Citizens Advice Solent East (CASE) on 1 July 2025 the charity ceased to provide services. Our due diligence assured the trustees that services would be able to continue and over time grow in Gosport. A significant part of the reserves transferred to CASE have been designated to be used for the benefit of Gosport residents which provides added confidence that services will continue.

NOTE 24 - RECONCILIATION OF NET INCOME/ (EXPENDITURE)TO NET CASH FLOW FROM OPERATING ACTIVITIES

	2025	2024
	£	£
Net income / (expenditure) for period/ year	105,584	(11,670)
Depreciation and impairment of tangible fixed assets Decrease in provisions for liabilities (Increase)/ decrease in debtors Increase /(decrease) in creditors	9,514 _ (42,792) 1,620	8,182 (20,509) (3,265) (3,604)
Netcashflowfromoperatingactivities	73,926	(30,866)

24