COMPANY REGISTRATION NUMBER: 05802623 CHARITY REGISTRATION NUMBER: 1116500 Behind Closed Doors (BCD) Company Limited by Guarantee Unaudited Financial Statements 31 March 2021 wNtffl *A4JMPZID* 18112r2021 COMPANIES HOUSE A07 #277 Behind Closed Doors (BCD) Company Limited by Guarantee Financial Stslements Year ended 31 March 2021 Page5 Trustees, annual report (incorporating the directorfs report) 11016 Independent examinerfs report to the twstees 17to18 Statement of financial activities (including income and expenditure account) 19 Statement of financial position 20to21 Statement of cash flows 22 Notes lo the financial statements 23to35 Behind Closed Doors (BCD) Company Limited by Guarantee Trustees. Annual Report Ilncorporating the Directorfs Report) Year ended 31 March 2021 The trustees, who are also Ihe directors for the purposes of company law, present their report and the unaudited finanoal ststements of the charity for the year ended 31 frAarch 2021. Reference and admlnlstrative detalls Registered charity name Behind Closed Doors {BCDI Charity registralion number 1116500 Company registration number 05802623 Principal offKe Not disclosed due to safety issues Registered office First Floor oifices. Unrt M Old Power Way Lowfields Business Park Elland HX5 9DE The trustees M Lewis G Crofton S Milner O Ruddiman J Withnell A Puente R Davison C Gallagher G Harkness (A￿)Qinted 22 July 20201 {Resigned 16 D￿ernber 20201 {Re5igned 16 December 20201 (Appointed 23 September 20201 {Appointed 21 Juty 20211 Bankers Unty Trust Bank 4 Brindleyplace Birmingham 81 2JB Virgin Money Jubilee House Gosforth Newcasue NE3 4PL Redwood Bank The Nexus Building Broadway Letchworth Garden Cty Hertfordshire SG6 3TA Behind Closed Doors (BCD) Company Limited by Guarantee Trustees. Annual Report (Incorporating the Director's Report) (COnihyuedJ Year ended 31 March 2021 The Charty Bank Fosse House 182 High Street Tonbridge TN9 18E Chief Executive R Davany Cornpany Secrelary G Brook Independent examiner Graharn Atkinson FCA Waller Dawson & Son Fir51 Floor Offices. Unrt A4 Old Power Way Lowfields Business Park Elland HX5 9DE Behind Closed Doors (BCD) Company Limited by Guarantee Trustees. Annual Report (Incorporating the Director's Report) (cL￿tinued) Year ended 31 March 2021 Oblectives and activitles The charity's objectives are to promote by preventative arKI SUPFm)￿'ve measures and raising awareness and understanding of domes1￿ abuse and violence and prowding to the public, and in particular those people wh¢)se INes are impacted by domestic abuse and violence I'lmpacted Individuals'l. support, training and access lo services and infomiation as well as working wilh other agencies for Impacted Individuals and their families. Provide direct timely intervention services to people affected by domestic abuse in order to both aid in the recovery process and to prevent repeat victimisakn"on. Develop robust partnerships with (thr service provKlers in order to ensure an effective multi agency approach. Raise awareness of the issue of domestic abuse and to promote best praCt￿_ Our main acb"vities and who we help are described below. Al the eharitable activities focus on 5UPPOrting people who are Suffering or have Suffered from domestic abuse and in raising awarene5S of the issues and the support and services available. Al these activities are undertaken to further our chantable purposes for the public benefit. The Iruslees consider they comply with guidance issued by the Charity Commission regarding public benefit. under section 4 of the 2011 Charities Act. The charity's policy is to consult and discuss with employees. through unions. staff councils and al meetings. matters likely to affect employees. interests. Information of matters of concem to employees is given through informatKJn bulletins and reports which seek 10 8chieve a common awareness on the part of all employees of the financial and economic factors affecting the group's perfomiance. Applications for employment by disatAed persons are always fully consKlered. bearing in mind the aptitudes of the applicanl concemed. In the event of members of stsff becoming disabled, every effort is rnade lo ensure that their ernploymenl within the charity continues and that the appropriate training is arranged. 11 is the policy of the charity that the Iraining. career development and promotion of disabled petsons should. as far as possible. be idenkn.cal to that of other ernployees. Due to the Covid-19 pandemic the volunleer program was put on hold. Behind Closed Doors (BCD) Company Limited by Guarantee Trustees, Annual Report (Incorporating the Director's Report) Icgnlinuedl Year ended 31 March 2021 Achlevements and performance So¢lal Value Report 2020-2021 In the financial year 2020-21 BCD produced at ￿ast £5million of S￿la1 Value through supporting 598 people. 535 women. 61 men and 2 people who identified as non-binary. So¢lal value created for BCD slakeholders 2020-21. Social Value Breakdown 2020-21 •CDVT£knts • PARS cliwts • Clthdren {CtvT) . ch11th￿ (PARS) w Earty hBlp hubs This was calculated using Outcomes dats collected from the 288 clients who completed support in the year.. Data from a small number of indmdual and group consuttabons with Community Domestic Violence team ICDWI and P￿Vention and Recovery Service (PARS) clients. earrie¢J out on line. by phone or on 8 Menlimeler survey lo verify outcomes data and explore clienls, experience in more detsil- Interviews by phone and Ments"meter surveys with some key stakeholders.. Eady Help Hub managers. soIKilors who have worked with clients this year. our LDVS partners. our Commissioner and the Front Door Safeguarding Hub manager. As in p￿viOUS years, our researeh was coriducted by a consultant. Lrl Riley. and the BCD team lollowing the 7 Social Return on Investment Principles Last year Delivery contsnued without a break throughout the year. COVID 19 restrictK)ns meant that the situation described al the end of last year continued. AJI support was delivered remotely. by phone. WhalsApp. Facetime or online, sometirnes outside normal working hours Whe￿ this met client need and all meelings with other agencies as part of client support look place on line. Familywork was reintroduced towards the end of the year. 8lthou9h ideas ar￿ resources were share(J with pa￿nIS so that they could use them with their children. The Volunteer ProYJramme remained suspended after volunteers completed their pr￿C0vId cases. 1 5VUK ref - may be differently described on website Behind Closed Doors {BCD) Company Limited by Guarantee Trustees, Annual Report (Incorporating the Director's Report) Icontlnuedl Year ended 31 March 2021 Achlevements and perforniance (conlin1￿1) Alongside the pandemic. this operational year has been a lime of signifieant change for the leam. The departure of Louise Tyne as Operations Director in August meanl Ihal Debbie Cowling acted up and led an inlerim leadership team until Ruth Davany joined in January as Ihe new CEO. The team were also hil hard by the death of our colleague Reiss Beverley al the start of the year_ Both Reiss 8nO Louise made a huge contribution lo BCD and Debbie did a sterling job. Credit should also go lo the team for continuing lo provide high quality support throughout this period of disruption. Thanks to them all for their eonlribution. Soclal value for Clients 'ft helped me feel like a person... a mum, daughter. SOMEONE. Now I know Ihal some people carn. Theytre made me a complete person. Whereas befo￿ I didnl even conskler myseifhuman." CDvr PARS How is your life dIffe￿ntfrOM w4hen you f*st¢ome to - Behind Closed Doors? isNwfrfeth'fferent fromwhenvou firstcameto ' somecretotcdk to This year we created just over £2.9million worth of value for elients.. around £1.8 million from the work of the CDVT and £1.1 million from PARS. based on the outcomes dients reported during the year. This diagram shows how this is broken down Value for Clients Cokr Behind Closed Doors (BCD) Company Llmited by Guarantee Trustees, Annual Report (Incorporating the Director's Report) Icontinuedl Year ended 31 March 2021 Achi¢vements and performance (Gixrtinuedl CDVT clients valued being 'better able to keep thernse￿es safe. highly. PARS clients reported that this was important, but valued their 'better mental health and wellbeing more highly. They also attached almost twice as much value lo 'being more independent. in control and able to make decisions.. In"both services, newer and slronger relationships We￿ not valued hi9hly, although most of the clients eonsulled described how their relationships had changed for the better. This Is similar lo the position reported last year. "There are people I don t talk lo anymore. I donlconsiderthem friends. Theydony bring anything. I have allnew fr￿ndS." In 2019-20 we reported that 'Beller Parenting, wa5 a relatively minor outcome for both sets of clients with PARS clients valuing th*r outcomes slightly higher. This year the value 8ttn'buled by co￿ clients is much higher. Betler Pafenling This is likely lo be as a result of the lower number of dients ￿th children in PARS, 343 rather than the 562 in CDW, rather than any decline in the effectiveness of parenting support in the service '1 was constantly tying to hide argurnents and tenS￿n from krtls. mask over problems. fake that everything was OK. This meant Ihe kids wereny really able to talk about their emolions. I'd p￿tend and then they'd retreat as well. Now we re more open wilh each other. I donyprelend or tell them Ihat rt's OK ifit's nol I was a good mum. bul now l in doing il for the right reasons. The ftjn we have is lor us." "I love being a Mum now...I didny enjoy it before. We weren? close. I could fell they thdny Injsl me and thal broke me. Now I care for my disabled son myseff. I had a care p￿kage befo￿ and Ihat fett dvsempowefing- I never felt like his Mum before. Now he wants me all the time.- Other possible outcomes for both services derived Irom client eonsultation Ihis year we Better physical health Increased job satisfaclion and progression in wort. The first of Ihese was identffied and monitored in both se￿iceS in previous years. but the value recorded was so insignificant that we ceased to monitor it. 11 seems probable that this has increased in importance for clients this year. due to the pandemic. The second may refiecl the fact that onlinelphone support has made our seThices more accessible lo people in work. In 2020-1 213 clients183 in COV[ 130 in PARSI were in work and most of those we consulted spoke about how well they had been able lo fit support arwnd their jobs and the differences this had made at work. "l am aclually me af wort( now. Befofe I was following his adwce.. nol me at all. It fett wmng insKle. Work is easier now. I'm just me.- Behind Closed Doors (BCD) Company Limited by Guarantee Trustees, Annual Report (Incorporating the Director's Report) Icontlnuedl Year ended 31 March 2021 Achievements and performance 1corfln￿d) 'ltre had 3 promotions in last 3 years. BefoTr, everything I'd lried to do I had to slop. Now ltre been with the same company for 8 years. The longest ever. I've come out of myself and shown the company lin better than I was. I dony leel guilty about getting the promolions. I'rn no longerpushed back down.- Clients said that they particularly valued the individual. tailored suppjrt they had received and how important this had been in creating strong. trusted ￿latiOnshIpS wth their worker. This made them feel important and valued and kept them going even when Circumstances were difficult for them. "When [my workerjphoned the first lime it was such a relief. I couldnl b￿athe and all ofa sudden. my head was above water. She gave the strength to keep swimming all by myseff. She took me through Ihe whole process. Spoke to me like my own sister. Phoned me and made me feel at ease. 11 was hard lo talk aboul rt. She made me feel safe.. "[My Workerjstripped il allback. We talkedlhe same language andgoton. I looked fO￿ard lo herringing, andprePa￿ d. Whatever she saitl she was going to do she To trnst someone in ourpo&lion is 8 biggy. She knew what she was talking about." "She gave me Ihe tools to recognise and overcome [Ihe negatwe relat￿nShIpS around me]. Phone Galls. check in, asking how you are while on the watting ltist.- it blew my mind. I fell Ihal someone actually cared. .Having that sense of time 8way from life to focus on me. What's happened in the week. How I'm feeling. B￿akIng it down. dissecting it...Wh8t's been bugging me. Why certain things upset me -it $0 much for me. At every session she told me I was d￿ng well and osked me to pract￿e. l Continue to use that every single da They 81so explained how their workers professional. knO￿d9eab1e support helped them understand their experiences and the complexity of legal, housing and other processes. '[hAy workerj understands what I'm going through and how I'm feeling...she can vocalise it for me. She helped me describe what was going on... Reassured me and helped me %wth form filling. It was hard bul we worked on it togelher - all the lonn filling tfor a court appearancel. I didny know rhe pr￿eSs. She was very knowledgeable and very helpful." Several mentioned that the way that workers were proaclNe and encouraging. while offering support was unique lo BCD and showed that they cared about them and respected their decisions. even wfften they didn't understand their reasoning. "She helped me put things in perspeclwe...knows how to calm me down...helped me see whyprofessionals are worried [aboul her and her children}- [SheJ was Iruthfvl and blunt and listened. I need thaf. Now I'm conlftlent, making my own decisions. She checks on me, encourages me to take lrftle sleps." One client articulale(I very well Ihe relationship bets¥een our serwces= 'PARS is the only place thal helps people when theyre nol actuaty gryng Ihrough il. When I was in the DV I was afraid that when il fthe DV situation and CDVTsupportJs over I wony get any help." This year we decided lo use tre consultations ￿th dienls to explore the experience and outcomes for Black, Asian and minority ethnic (8AMEI and male Clients to see whether these were drffe￿nt from those of the client group as a whole. The numbers we consulted were loo small for us to be sure they a￿ ￿preSentatiVe. bul their views were thought provoking. BAME clients The outcomes reported by BAME clients in both serwces seem very similar to those for elienls as a vthole and, generally the process by which they say they achieve Ihese seem very similar too. The single major difference seems to be the context in which 8AME clienls are trwng to escape and recover from violence and abuse. They described how, as result of their worker's support, they had realised that-. Behind Closed Doors (BCD) Company Limited by Guarantee Trustees. Annual Report (Incorporating the Director's Report) l¢onilnu•dl Year ended 31 March 2021 Achievements and perforniance (cl￿ti￿LI8(1) "A lot has changed. I fett I was surrounded by loxic people. I wanted lo know more, how fo set bound8iyes with parents, siblings and fri.ends. Not doing Ihin9s lo make them happy. Recognising people who are toxic. They're not badperson, I love them. But I need fo keep my distance. have boundaries- say no more often to my mum and sis¢er. Explain more. [1 in] taking more conlrol of circumslonces. Il's a generational Ihing. has ¢arried on lor generations. Were ¢he ones bffaking Ihe cycle." This means Ihal their workers are SUpp￿ting them to address violence and abuse on multiple fronts. While this is complex and lime-consuming, it is clear from clients thal. wth 8CD's support. they can change and make differences lo these relationships too. -PARS Support helped me explain things io my brother after 6 years [nol lalking lo him]. Now hes the most supportive. Supported me to go lo Ihe police. Him and his wiffe have helped me in ways I never even know." Men The male clients we consulled ¢Yescribed wlcomes and prceesses similar lo those for the client group as a whole. aTrJ it seemed. similarly effective. "I have fr￿ndS now,. I couldny trusfpeople before... I￿e made new fnends since support. i'm n70re cOnf￿ent now, before I was faking cOnf￿enCe. but now I feel it. ltre gol a new job now, before I would have Ihought about getling a new job and then Ihoughl ofall the reasons not to do it. I would have doubfed myself. My menlal health has improved, l used lo be anxious. l always saw the worst outcome. I'm feeling less scared now/. Now I'll ask for help at woA*, befo￿ I would have struggled bul now I'll t81k to my leam aboul somelhing and ask for help.- They highlighted the drfficulties Ihey face in finding specialist support to help Ihem. including a lack of services and the labelling and presenlatson of most domestsc violence support services as female. "Please make it easier for the next male lo gel some support ... I had lo work realty hard to get an appointment as there Wasn t enough resource to help a male...I think that some men rn￿h1 have needed[support] a lirtle more than I did and I can imagine Ihat Ihey mwhl ljave gwen up on getting some help before I did." Social value for the children of clients Because 8CD doesn't work directly wilh children, we collect information about the social value we create for them Ihrough their parents. This year parents said that we created almost £500,000 of social value for their Children by helping them to have happier and more stsble lives. Social value for the children of clients Behind Closed Doors (BCD) Company Limited by Guarantee Trustees. Annual Report (Incorporating the Director's Report) leontfjnuedl Year ended 31 March 2021 Achlevements and performance Most value was created for children of CDvf clients. partly because there were more of them. bul also because CD parents said the outcomes for their chIld￿n were ￿l¢e as importani. Clients suggested that children of CDW clients are, generally much closer to and more immediately affected by Ihe ¥￿enCe and abuse in the family, although they remained eoneerned the long-tem) effects. "The youn9esl was prolectedby [my] rn￿dIe daughler_ He was abusive to her too. [Nowshe'sJin an abusive ￿lationshIp herself. Her dad d￿￿ I belRve she was being abused. I soughf help from him and nothing happened... She wants to go Éo uni, but is scared lo go and scared lo leave me. I'm her safety nel. I'm tying to cul her loose a bit, nol be over proleclive. .what's changing for me is letting her go." Social value lor key other stakeholders This year we also decided to look more carefully at the value we create for some of our key stakeholders. This is especially relevant because all the clients we conSu￿e￿ describe how Iheir workers effeclively worked with and coordinated support from other professionals and agenoes. 'l¢'s like a nehvork around you. tTheytre] not all helped at sarne lime. it's been over a per￿d of 7 years. BCD came when there was nothing but my GP. It was Ihe onlything I needed and helped 8t that time. It was like pieces in a Jigsaw puzzle. It Jusl worked.- Soclal value for Early Help Hubs Our research shows that BCD'S Domestic Violence Coordinators created at least £480.CrfX) of value for Ihe Earfy Help Hub maftagers. mainly by better jornt workir)g to SUPF)Ort clients and families and also by supporting them personally and promoting innovation. The diagrarn below shows how they Sa￿ these changes were Created. Early Help FbJb Theoryof O)ange AJw¥ys prepared totry drfftrert ways of do things Innrwalr¥e Flexibl¢ ¢Yeativ nc* (rJrstr•ined by sIr￿tUreS Mtsyel and promte ojkure of eeffer wpported PB ￿onallY for my jtsb lobe Pmfessional. kno*lec*eatle and exFeriÉn￿d Challery apFyopri*telyto meettl* ne&ls of dbent S andfamilles Coordlnators Respecl othEfS 8¢iter interdi¥iplnary worbj'ng 10 support f¥rrwlies Ddi*er Dvtraining #nd ujathlr RaiseHub wtre staff awarer*ss ar WKlwstan(l￿of domestlc vKIl￿ •rd abuse Know more about OV and Ovin my area Jolnt wcfkir¥on case5 -The bl￿eSt difference thatyoutre rnade is youtre supported us to be as crealive as we a￿ in temis ofth8 Think FaM￿Y Work Family Approach." -Empowering other workers andpartne￿ and helP￿g Ihern to do IheKbrf and take the appropriate action.. Behind Closed Doors (BCD) Company Limited by Guarantee Trustees, Annual Report (Incorporating the Director's Report) leontlnuedl Year ended 31 March 2021 Achievements and perfornian¢e (G￿t￿N*￿} Social Value for Soll¢•tors In 2020-21 we created almost £29,0(KJ worth of S￿la1 value for the solicitots we worked with. Solicitors we consulted said this was mainly created by CDW support for clients wrth family ￿￿eedIng$. Our interviews revealed thal the PARS team also provides support for clients lo access legal support in divorce and custody cases. which Vdill create additional social value, not included here. Solicitors said that BCD workers.. Increased their abilty to help client Inereased the feeling that they were doing a good job for their dients Gave them new opportunities and experience and raised their profile amongst their colleagues. This diagram explains how solicitors thought we achieved this. Solicitor< Theory of CharEe Supyort fordioLts and 501iLltorthroutsut legal pro￿55 e ro rate on legal work Takingc¥eof cli&ff's oth iswes BpNer able to Krn)wle(Jgeof dient and t￿1r t￿tiOn Giv¥iE solicitcf eW•naiions and fee(ba( Prepre the clI￿t to rn* solicators Feel I'm don9 a good job ￿n0￿e(￿e and understandlng of dcmertic ar¥1 Ahigp BCD T*))rkws Nv oFporturritles and experien DiscL$singi￿ tase w*h solicitorin 81fv8nr£ with dient's perniission Gives¢liert acujrate alfvi and explanation5 "BCD'S professional support reassures both us & ihe cl*nt that we can he￿. partKularty when rt comes lo letters of support for their legal applications.- -cl￿nIS, struggle to lake tljings in. Their wort(ers help cl•gnts.. by being able to lalk il Ihrough wilh them... After court. [a clienl'sj worker was able lo remind her whal happened. She couldn t ￿member because she was so nervous...This made the court process more effective. The worker checked by email lo make sure her explanatson of what happened in court was correct and l checked wilh therj how d￿nI is. where she is wrth her mental heafth and so on.- The Leeds Women's Aid partnership Our Leeds Women's Aid partners said that BCD provide a solid foundation for partnership and that we shared responsibility. values and philosophy. making us stronger together. The strong rela￿L￿Ship between team leaders conlribuled to this. Comrnlssioners The Commissioner said that 8CD has a valuable role in checking that ideas are practicable and giving constructive feedback. making her life easier. -io- Behind Closed Doors (BCD) Company Limited by Guarantee Trustees, Annual Report (Incorporating the Director's Report) Icontinuedl Year ended 31 March 2021 Achievements and performance {cortuKRdl °They achieve this by being open and responsive. Iisiening and apptying their knowledge and expertise. They can demonslrale the value of what they do and quickly pro￿de infomiation and ease studies always showing 8 willingness to change and develop.. Learning and developing This year we have developed our experts.se in supporting clients remotely. by phone or online. Feedback and the research for this study, shows that. while some people were looking forward to face-tO•face support. others thought remote support was more effecb've for them, al least at some stages in their progression. We will now be able to offer clients all these opts.ons for support an(1 refine them further_ We need lo eonsiderways to more systemalicalty prowde suppx)rt to BAME clients and others tsckling domestsc violence and abuse In the eonlexl of other control and abuse in their lives. We also need to build on the suggestions of BAME clients about how better lo reach people from BAME coMmuni￿"eS. Although we did try lo explo￿ the experience of male clients. this was not whclly successful 8nd we need to do more to understand and improve the BCD experience for them. It would also be good lo explore and understancj the experience of clients rr#)re wulady throughout the year, rather than relying on end of year interviews. so that we can make more rapid changes. This is now possible as the team are becoming more experienced in handling the consuAation process. Similarly, il would be interesting lo explo￿ further the social value we create for our partners. in particular the value created for the whole of the Hub leams. Comparison to the Soclal Value reported in 2019-20 3,0(N).( 2,500,( 2,OW,QK)O 1.￿.(1X• 1.(￿.(￿) 2021 • 2020 The table above compares the Social Value ￿p)rted this year io that reported in 2019-20 The number of clients rose this year from 549 last year lup 21°A on the previous yearl. desptte staff changes in CD and the suspension of the PARS volunteer programme reducing capacty. However. significantly fewer clients completed support.. 48Yo this year, compared lo 63% last. This is likely lo be because the clients in t*)Ih services have increasingly complex, multiple needs, exaeerb8ted by the stress of COVID and loekdowns. which take longer lo resolve. li- Behind Closed Doors (BCD) Company Limited by Guarantee Trustees. Annual Report (Incorporating the Director's Report) Icontinuedl Year ended 31 March 2021 A¢hlevements and performance (continued) Significantly MO￿ value created has been for the children of dienls138% more than in 2019-201. In part this may be down to better data collection. but many more clients this year talked at)out theiT concem aboul the problems they have identified in their children as a result of the violence and abuse. Th¢s may be as a result of meilia publicity about children and domestic violence this year and il could 81s0 be that il is more apparent as parents and children have spent mor8 lime together this year as a result of the pandemie. This was the first full year of Eady Help Hub operation arKI the value crealed for Hub managers has begun to make significant contribution lo the social value we create. although il underestimates the value for the Hubs as a whole. Value for money For each pound inve51ed. BCD produced at least bets¥een £7.24 and £9.00 of social value . similar lo last year's figures. This doe5 not include social value treated work with adult family member5. LDVS partners. commissioners. the Front Doof SafeguardinÈ Hub. other partners or volunteers whith wère too small to inclvde in the calcu13tiDn. -12- Behind Closed Doors (BCD) Company Limited by Guarantee Trustees. Annual Report (Incorporating the Director's Report) (¢oftfynuedJ Year ended 31 March 2021 Flnanclal revlew The income for the year was £626.549 (2020 - £638.01 $1 and expenditure amounted to £566.387 12020 £545.4861. results.ng In net income of £60.162 {2020 - £92.5291. This includes £- 12020 £33,645) of intangible {volunteeiing hours) income and expenditure. As a result of Covid. the 8oard has reviewed its reserves policy. As a result, Ihe Boar(l is seeking to build reserves trj ensure that there is sufficient to cover 12 monlh's expendilure,. this is an increase of the previous policy which has historically been to hold IF)ree to six month's expenditure. The trustees consider that ￿serveS should be higher given the nature of the work done and the need for BCD'S seNices in the post Covid climate. At this level. it will ensure that. in the event of a significant drop in funding. they will be able lo conts.nue the eharity's GU￿nI actsvibes while consideration is given to ways in which additional funds may be faised_ The leve5 of reserves necessary Is expected to equate lo £314,791. unrestricted funds held at the year end amounted lo £244.737 (2020 £182.7031 and deS￿nated funds held for this pU￿1$e amounted to £90,737 12020 - £112,500). Therefore, the total required level of reserves overall has been met and need lo be maintained. BCD is govemed by its Memorandum and Articles of Associatson. which permits the trusiees to invest surplus funds as they shall consider appropriate. The current policy of the trustees is lo invest on deposit only. seeking under this policy lo oblain the best rate of interest in the market place with providers having FSCS backing and ethics that are not conflicting wtth the or9anisation's objecl(ves and activities. The trustees have assessed the major risks lo which the charity is exposed, and a￿ satisfied that syslems are in place to mitigale exposure lo the major risks. The Management Committee wularty conducts a review of the major risks to which the charity 15 exposed, and put in place any systems lo limit those risks. Our pnmary funder is Leeds City CcKJncrf. BCD ddNeFS Part of the Leeds Domestic Violence Service contract. Our Community Domestic violen￿ team provide5 practical support and helps clients who are al high risk of hami from their wi￿ent and abusNe relationship. Our Prevention and Recovery Serwces IPARS) proviées emotional support for victims of domestsc violence and abuse. This Trs an area that ￿$ not funded centrally. as a result, It is funded primarily through grant income. These grants can be short temi and received annually or. in some instances. a grant payable over a three year temi. We were fortunate to be successful in specific Covid-19 bids in the year as many large existing funders pul their applications on hold. Our team contsnued to provide services lo clients throughout lockdowns using allemalives lo face lo face meetings lo maintsin safely for Ihemselves and clients. No staff were furtoughed during this ts"me. 13- Behind Closed Doors (BCD) Company Limited by Guarantee Trustees. Annual Report (Incorporating the Director's Report) Iconlinu¢dJ Year ended 31 March 2021 Plans for fulurn periods Effective delivery of BCD'S mission requi￿5 engagement of the whole organisation. so rt is imperats.ve that everyone lakes an active part in the business planning pr(￿e$s. Ultimate responsibility and decision making is the role of the Boar(J, supwrted by the Chief Executive and Serbior Managemenl Team. The stralegic challenges facing BCD a￿ discussed at Board level and all staff are Involved in developing the business strategy. Our slralegic aims will ensure BCD is a sustsinable and financially secure organisalion. Enabling us to create, develop and deliver a better future for our dients. colleagues and stskeholders. The strategic aims for 2020-23 are.. We will create a better future by strengthening how we delNer services We will develop a better fVIu￿ for all stakehohdeTS through establishing and expandiThJ seNice provision and increasing incorne We will provide a better futu￿ through becoming a hMJh perfomiing organisakn.on Strategies for achieving these aims Priorities are set lo address each of the th￿e year strategic objectNes and delermine the main strands of work for BCD to focus on in the year. These are then set out in the annual action plan. The action plan has an emphasis on seth.ng the direction of the organisation and, Ihrough a strategic and operational framework using key perfomiance indicators to monitor them allows the 8oard to review BCD'S performance againsl Ihe overarching strategy. Create a better future by strengthening how we deliver ser¥ices We will create a stronger Infrastructu￿ lo support the excellent services we provide by invesling in our people, our resources, our facilities and our premises. We wdl focus on the following specific areas. We will place the clients we support al the heart ol our decision making, and we will maintain a fund that will offer personalised support to engender this approach. We will create a vision lor the ideal office environment for BCD. We will review our branding and wll ensure we deliver a consistenl message in all our communications. Through the development of the intemal organisalional infras1wc1u￿, we will improve stsff wellbeing. which will aid retenlK)n and strengthen our team and at the same time. ensure futureproofing. Develop a better future for all stakeholders through establishing and expanding service provision and incr•asing in¢ome In our activities. we wll seek lo increase our (irversity and to offer services that are balanced across the SOCI￿deMograph￿ ol the communities we supwjrt. We will seek additional contracts and ftjnding opportunits.es from our existing partners and new contracts. Seek funding through collaborative working with new partners. which will increase our service delivery. Provide a better future through becoming a hlgh perfoffiiing oryanisation We will invest in our employees. We will appoint quality Board Members with the ￿levant skillset. and a diverse range of expenence to lead us into the next phase of growth. 14- Behind Closed Doors (BCD) Company Limited by Guarantee Truste•s' Annual Report (Incorporating the Director's Report) (witinuedj Year ended 31 March 2021 Structure. governaTr￿ and managemenl Behind Closed Doors IBCDI is a registered charity and a company limited by guarantee and is govemed by its Memorandum and Articles of Association. None of the trustees had any beneficial interesi in the company. All of the Iruslees are members of the company and guarantee to contribute £1 in the event of a wnding up. During the year indemnty insurance was paid on behalf of Ihe trustee5. The cost is included in insurance costs and cannot be separately Idenlrfied. The organisation is made up of members. trustees, paid staff and volunteers. The Board of Trustees holds ultimate responsibility for the strategic direcbon of the charity and for decisions of policy and practice, goveming in accordance with the organisalion's Memorandum and Articles of Association. The Board delegates day to day decision making to the Organisational Director who reports regularty to the Iruslees. It is the Charity's aim to have a balanced board both in lenns of skills and experience and being representative ol the communities using the service. A formal process of eleclion and induction of new trustees. by existing members. takes place. A key role of the board is the idents'fication and management of risk. Where risks are idents.fied which require further or more in depth discussion the bo8rd will create a smaller sub group mandated to work with the Organisational D1￿ctor towards fomiulating an action plan aimed at resolution. The sub group is accounlable lo the full board in lerms of Prov￿1ng regular updales and seeknng ratthcatson for any acts(￿$. The Board is currenljy recruiting a new Chief Execulive. The Djrrenl structure is allowing Ihe exisling Senior Management Team lo work closely alongside the Board of Trustees to ensure BCD. its staff and its clients continue to receive Ihe besl service. Trustee Induction and tralnlng New trustees undergo an induction to brief them on their le931 obligaiions under charity and company law, the content of the Memorandum and Articles ol Association, the decision making process, the business strategy and Ihe recenl financial performance of the charity. New trustees are invited lo observe Board Meetings in advance of their appoiniment. They meet key employees of ihe charity and are encouraged to attend extemal Iraining events as appropriate. Included within the budget is an amount for the training ol Trustees. 15- Behind Closed Doors (BCD) Company Limited by Guarantee Trustees. Annual Report (Incorporating the Director's Report) (cwtinued) Year ended 31 March 2021 Truslees. responsibilities statement The Iruslees, who are also directors for the purposes of company law, are responsible for preparing the Iruslees. report and the financial statements in accordance wth appllcable law and United Kingdom AGcoullling Siandards (United Kingdom Generally Accepted Accounting Practice). Company law requires the chanty trustees lo prepa￿ finanoal statements for each year which give a true and fair view of the slate of affairs ol the charitable company and the incoming ￿SourceS and application of resources. inclLKling the in￿rne and expenditure. for that period. In preparing these financial stalements, the trustees are required to: select suitable accounting policies and then apply them consistently- ObSe￿e the methods and principles in the applicable Charitses SORP., make judgments and accountr.ng estimates that are reasonable and pnJdent.' prepare the financial stalemenls on Ihe g￿ng ￿￿Cern basis unless it is inappropriate lo presume that Ihe chanty will continue In busines5. The trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the eharity's transactions and disclose with reasonable accuracy 81 any lime the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Sfflall company provision5 This report has been prepared in accordance the provisions applicabse to companies entitled to the small companies exemption. The trustees. annual report was approved on 2 December 2021 and signed on behatf of the boar(S of trustees by.. KAJOLl￿t M Lewis Chair -16- Behind Closed Doors (BCD) Company Limited by Guarantee Independent Examinerfs Report to the Trustees of Behind Closed Doors (BCD) Year ended 31 March 2021 I report lo the trustees on my examination of the financTral stslements of Behind Cbsed Doors18CDI Ilhe chaTity'I for the year ended 31 Marth 2021. Re$pon$ibili¢ies and basis of report As the Iruslees of the company land also its directots for the purposes of company lawl you are responsible for the preparation of the financial Statements in accordance with the requirements of the Companies Aet 20061'lhe 2006 Act,). Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination. I report in respect of my examination of the charity's accounts as carried out under section 145 of the Charities Act 2011 I'the 2011 Act'l. In carying out my examination I have followed the Directions given by the Charity Commission under section 145151(bl of the 2011 Acl. Independent examiner's statement Since the chanty's gross income exceeded £250,IXKJ your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that l am qualified lo undertake the examination because l am a member of the Insbtute of Chartered Accountants in England and Wales IICAEWI. whieh is one of the listed bodies. I have completed my examination. I confimi that no matters have come to my attenlion in connection with the examination giving me cause lo believe.. accounting records were not kept in ￿$p￿t of Ihe chanty as required by section 386 of the 2006 Act: or Ihe financial statements do not accord vthh those records: or the financial statements do not eomply wth the accounling requirements of section 396 of the 2006 Act other than any fequirement that the accounts give a ttrue and fairf view which is nol a matler considered as part of an independent exarninalion," or the financial stslements have not been prepared in accordan￿ with the methods and principles of the Statement of Recommended Practice for 8ccouriling and reporting by eharities applicable lo charrties preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 1021. 17- Behind Closed Doors (BCD) Company Limited by Guarantee Independent Examlnerfs Report to the Trustees of Behind Closed Doors (BCD) (conlinuedj Year ended 31 March 2021 I have no concerns and have come across no other matters in connection wlh the examination to whth 8ttents.on should be drawn in this report in order to enable a proper understanding of the accounts to te reached. Graham Atkinson FCA Independent Examiner Walter Dawson & Son First FILX)r Offices. Unil A4 Old Power Way LO￿le1￿$ Business Park Elland HX5 9DE 2 December 2021 -18- Behind Closed Doors (BCD) Company Limited by Guarantee Statement of Financial Activities (including income and expenditure account) Year ended 31 March 2021 2021 Restr"cted funds Total funds Total funds 2020 Unreslftted funds Not• Income and endowments Donations and legacies Charitable activities Investment income 38.738 321,309 2,057 264.445 303.183 321.309 2.057 289,281 347.055 1.679 Total Income 362,104 264.445 626,S49 638.015 Expenditure Expenditure on raising funds-. Costs of raising funds Expenditure on charitable activities Total expenditure 3.360 318,557 3,360 563.027 9,460 536.026 9.10 244,470 321.917 244,470 566.387 545.486 Net Income 40,187 19,975 60.162 92.529 Transfers beh¥een fvnds {841 Net movement in funds 40.271 19.891 60.162 92,529 Reconciliation of funds Totsl lunds brought forward Total funds carried forward 295,203 2.630 297.833 20S.304 335.474 22.521 357.995 297,833 The statement of financial actiwties includes all gains and losses recognised in the year. All incorne and expenditure derive from continuing ath"vilie$. The note5 on pages 23 to 35 lon￿ part of thv5e financial statements. 19- Behind Closed Doors (BCD) Company Limited by Guarante• Statement of Financial Position 31 March 2021 2021 2020 Nole Flxed assets Tangible fixed assets 17 2.668 3.935 Current assets Debtors Cash at bank and in hand 18 14.070 435,829 3,671 329,332 449.899 333.003 Creditors: amounts falllng due thln one year Net currenl assets 19 94,572 39,105 355.327 293,898 Total assets less Current Ilabilities 357,995 297,833 Net assets 357,995 297,833 Funds of the eharity Restricted funds Unrestn'cled funds 22.521 335,474 2.630 295,203 Total ¢harfty fvnds 22 357.995 297,833 For the year ending 31 March 2021 Ihe charity was enlrtled to exemption from audr( under section 477 of the Companie5 Act 2006 relating to small companies. Directors, responsibilibes.. The members have not required the company to obtsin an 8u(Jil of its financial statements for the year in question in accordance v4ith section 476: The directors acknowledge their responsibilits"e5 for complying with the requiremenls of the Act with respect lo accountsng records and the preparats.￿ of financial slalements. These financial slalements have been prepared in aecordance with ts provisions applicable lo companies subject to the small companies, regime. The statement of financial position continues on the following page. The notes on pages 23 to 35 forni part ol these financial statements. Behind Closed Doors (BCD) Company Limited by Guarantee ststement of Financial Position (witinuedj 31 March 2021 These financial staternenis were approved by trie board of trugtees and authorised for issue on 2 December 2021, ané a￿ signed on behalf of the boar(I by: M Lewis Chair G Croft TreasU￿r Company registration number: 05802623 Charlty registration number: 1116500 Th• notes on page5 23 to 35 fovm part ol these financial slatsmenls. 21 Behind Closed Doors (BCD) Company Limited by Guarantee Statement of Cash Flows Year ended 31 March 2021 2021 2020 Cash flows from operating activities Net income 60.162 92.529 Adjustments for.. Depreciation of tangible fixed assets Other interest receivable and similar Income Accrued lincomeyeKpenses 2,469 12.OS71 (8711 2,572 11,6791 4.330 Changes in.. Trade and other debtors Trade and other creditors (10,3991 56.338 18,188 113,853} 102,087 Cash generated from operations 105,642 Interest received 2,057 1.679 Net cash from operating activitses 107.699 103.766 Cash flows from Invest5ng actlvltoès Purthase of ta￿91t￿e assets Nel cash used in investing activities 11,2021 11.2021 13.1541 13,1541 Net increase in cash and cash equivalents Cash and cash equivalents at beginning ofyear Cash and cash equivalents at end of year 106.497 329.332 100,612 228.720 435.829 329.332 The notes on pages 23 to 35 forn) part ofth•se financial 5L7tements. Behind Closed Doors (BCD) Company Limited by Guarantee Notes to the Financial Statements Year ended 31 March 2021 General information The charity is a public benefil entty and a private company limtted by guarantee. registered in England and Wales and a registered charity in England and Wales. The address of the registered office Is First Floor Offices. Unil A4. Old Power Way. Lowfields Business Park. Elland, HX5 9DE. Statement ol compliance These financial statements have been prepared in complk4nce wth FRS 102. The Financial Reporting Standard applicable in the UK and the Republic of Ireland.. the Statement of Recommended Practice applicable lo charities preparing their accounts in accordance wilh Ihe Financial Reporting Standard applicable in the UK and Republic of Irdand IFRS 1021 (Charities SORP IFRS 102)) and the Companies Act 2006 Accounting policies 3.1 Basis of preparatlon The financial staternents have been prepared on the historical cost basis, as modified by the revaluation of certain financial assets and liabilib.es and investment properties measured al fair value through income or expenditure. The financial statements are prepared in sterling, which is the funcbonal currency of the entity. 3.2 Golng ¢onc•rn Al the time of approving the accounts. the trustees have a reasonable expectslion Ihal the charity has adequale resources to continue in operational existence for the foreseeable future. Thus the Iwstees continue to adopt the going eoneerrt basis of aceountiThJ in preparing the acc(MJnts. 3.3 Judgements and key SoU￿eS of esllmatlon uncertainty In the application of the charl￿S pjlicies. the tnJstees are required to make judgements. estimates and assumplions about Ihe carrying amount of assets and 118bilities that are not readily apparent from other SoUr￿s. The estimates and asscKiated assumptions are based on historical experience ané other factors that are considered to be relevant. Actual results may differ from these estimates. The estimates and underfying assumpb.ons are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period. or in the period of the revision and future peric*s where the rewsion affects both cuirent and future peric