Company number 

5866861 

## **Citizens Advice East Suffolk Ltd** 

(formerly North East Suffolk Citizens Advice Bureau) 

**Financial Statements For the year ended 31 March 2022** 

**Registered charity number 1115522** 



## **Citizens Advice East Suffolk Ltd** 

## **Contents** 

Page No 

- 1 Legal and administrative information 

- 2 - 5 Trustees' Report 

- 6 Independent Examiner's Report 7 Statement of Financial Activities 8 Balance Sheet 9 Cash flow statement 

10 - 19 Note to the financial statements 



## **Citizens Advice East Suffolk Ltd** 

## **Legal and administrative information** 

|**Legal structure**|The charity is a company limited by guarantee, incorporated in England and<br>Wales|
|---|---|
|**Charity Registration No.**|1115522|
|**Chairman**|Steven Alderson (Resigned 16 June 2022)|
||Nick Mayo (Appointed 20 June 2022)|
|**Board of Trustees**||
|**- Elected members**|Peter Stott (Deceased 19 February 2022)|
||Malcolm Pitchers (Resigned 31 March 2022)|
||Jan Wickham (Resigned 31 March 2022)|
||Peggy McGregor (Resigned 31 August 2021)|
||Steven Alderson (Resigned 16 June 2022)|
||Stephen Curtis (Resigned 11 August 2022)|
||Leanne Munro (Resigned 11 August 2022)|
||Jeremy Caborn (Resigned 31 March 2022)|
||Rhys Jarvis (Resigned 16 June 2022)|
||Roger Guthrie (Appointed 11 April 2022)|
||Ed Day (Appointed 11 April 2022)|
||David Verney (Appointed 11 April 2022)|
||Nick Mayo (Appointed 11 April 2022)|
||Craig Fiddaman (Appointed 11 April 2022)|
||Susan Robinson (Appointed 11 April 2022)|
|**- Council nominees**|Tony Cooper  (East Suffolk Council)|
||Keith Robinson (Suffolk County Council)|
|**Company Secretary**|Janet John (Resigned 21 June 2022)|
||Craig Fiddaman (Appointed 21 June 2022)|
|**Chief Officer**|Janet John (to 21 June 2022)|
||Chiara Saunders (from 21 June 2022)|
|**Principal Address and**|St Margaret's House|
|**Registered Office**|Gordon Road|
||Lowestoft|
||Suffolk|
||NR32 1JQ|
|**Independent Examiner**|Cunninghams|
||Number Sixty One|
||Alexandra Road|
||Lowestoft|
||Suffolk|
||NR32 1PL|



1 



## **Citizens Advice East Suffolk Ltd** 

## **Trustees' Report for the year ended 31 March 2022** 

The Trustees, who are also directors of the charity for the purposes of the Companies Act, present their report and financial statements for the year ended 31 March 2022.  The Trustees have adopted the provisions of the Statement of Recommended Practice, applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019) 

On 16 March 2022 the company changed its name to Citizens Advice East Suffolk ("CAES") preparatory to the merger with Citizens Advice  - Felixstowe and District and Leiston, Saxmundham and District Citizens Advice Bureaux, see Post Balance Sheet Event below. The charity is governed by its Memorandum of Asociation dated 5 July 2006 [as amended by Special Resolution September 2022]. 

## **Objectives** 

CAES' charitable objectives were to promote any charitable purpose for the benefit of the communities in North East Suffolk, southern Norfolk and surrounding areas (" the area of benefit") by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress. The area of benefit was widened by a Special Resolution passed in General Meeting on 5 September 2022 to refer to East Suffolk rather than North East Suffolk. 

## **Induction of Trustees** 

Newly-appointed Trustees are provided with a comprehensive induction to the Bureau through the provision of training courses and mentoring by the Bureau Chief Officer and established Trustees. 

## **Organisational Structure** 

The Bureau is governed by its Trustee Board which is responsible for setting the strategic direction of the organisation and the policy of the charity. The Trustees carry the ultimate responsibility for the conduct of the Bureau and ensuring that the charity satisfies its legal and contractual obligations. Trustees meet, as a minimum, quarterly and delegate the day-to-day operation of the organisation to the Chief Officer. The Trustee Board is independent from management. A register of members' interests is maintained at the registered office and is available on request. 

Trustees are elected from the local community. Appointments to the Board are governed by an elections process set out in the Bureau's Quality Manual and overseen by the Trustees, the Company Secretary and the Chairman.  A separate process agreed by the Trustee Board is followed for the election of the Chairman.  The reference and administrative details for the Bureau identify the date and proposers for each of the current Trustees. No persons or bodies external to the charity were entitled to appoint persons to the Trustee Board. 

2 



## **Citizens Advice East Suffolk Ltd** 

## **Trustees' Report for the year ended 31 March 2022** 

## **Related Parties** 

CAES is a member of Citizens Advice, the operating name of the National Association of Citizens Advice Bureaux, which provides a framework of advice and case management as well as monitoring progress against those standards. Operating policies are determined independently by the Bureau's Trustee Board in order to fulfil its charitable objectives and to comply with the national membership requirements.  The charity also cooperates and liaises with a number of other advisory services, local charities and local and national government bodies on behalf of clients. 

## **Significant activities** 

Following the SARS-CoV-2 pandemic CAES services have been predominantly delivered remotely via phone and email. In addition to general advice expected of Citizens Advice additional projects have also been undertaken. These have included social prescibing by way of Solutions in conjunction with local health services, the Suffolk Advice and Support Service in partnership with other Local Citizens Advice offices, Anglia Care Trust and Ipswich Housing Action Group. 

## **Achievements and performance** 

The organisation dealt with more than 20,000 issues presented by more than 5000 individual clients in the year ended 31 March 2022. The major areas of work were Benefits, including Universal Credit, Debt, Housing, Health and Community Care, Relationships and Family, Employment and Financial Services including Capability. Clients were split roughly 60:40 female:male with more than 50% suffering disability or long-term health issues and covered ages from 15-19 to over 100. 

## **Major risks** 

Whilst the merger with other local offices, see Post Balance Sheet Event below, affords the possibility of better security it is the view of the trustees that the principal risk facing the organisation is that of funding. Whilst the combined reserves of the three organisations affords some comfort in the short term it is only by securing adequate annual funding that the future of the charity can be assured. 

Other risks of note include those associated with the bringing together of three organisations with different operational methods and cultures, maintaing a committed group of staff and volunteers and providing a fully integrated and accessible communications and IT structure. 

3 



## **Citizens Advice East Suffolk Ltd** 

## **Trustees' Report for the year ended 31 March 2022** 

## **Financial review** 

Incoming resources for the year were £564,662 (2021 - £557,509). A total surplus of £29,757 (2021 - £118,190) was made in the year. 

At 31 March 2022 total reserves were £379,601 (2021 - £349,844) of which £336,651 (2021 -£315,651) represented unrestricted funds. 

## **Reserves policy** 

The Board believe that as at 31 March 2022 reserves of £150,000 are required to hold against the principal risk of reduced funding. Such reserve to include the potential cost of redundancies due to any such reduced funding, such reserve previously treated as designated. 

In addition the Board has agreed that a designated fixed asset reserve shoud be created equivalent in value to the net book value of fixed assets at the year end in order to reflect the non-liquid nature of thse assets. 

## **Post balance sheet event** 

The three boards of North East Suffolk Citizens Advice Bureau, as was, Citizens Advice - Felixstowe  & District ("Felixstowe") and Leiston, Saxmundham & District Citizens Advice Bureau ("Leiston") agreed in March 2022 to merge with effect from 1 April 2022. The merger accomplished by the transfer of all assets, liabiities and staff from Leiston and Felixstowe to CAES, as renamed. Net assets of the merged organisation at 1 April 2022 were in excess of £850,000 with budgeted income for the year ending 31 March 2023 in excess of £600,000. 

## **Future plans** 

The merger is an exciting time and the new merged entity will continue to provide a high level of service by phone, email and appointment or drop-in to residents across the whole of the East Suffolk District. Opportunities will arise to develop specialisms, work with new partners and develop new projects as well as to strengthen our presence across the district. 

## **Contributions of volunteers** 

Fifteen volunteer advisers contributed a minimum of six hours per week each to the Bureau during the year; other volunteers helped and supported the Bureau in administering the day-to-day aspects of the Bureau. 

4 



## **Citizens Advice East Suffolk Ltd** 

## **Trustees' Report for the year ended 31 March 2022** 

## **Trustees** 

The Trustees who served the charity during the period are as shown in the legal and administrative information set out on page 1. 

## **Statement of Trustees' responsibilities in respect of the financial statements** 

Company and charity law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the surplus or deficit of the charity for that period. In preparing those financial statements, the Trustees are required to: 

select suitable accounting policies and then apply them consistently; 

make judgements and estimates that are reasonable and prudent; 

state whether applicable accounting standards and statements of recommended practice have been followed subject to any material departures disclosed and explained in the financial statements; and 

prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in operation. 

The Trustees have overall responsibility for ensuring that the charity has appropriate systems of controls, financial and otherwise. They are also responsible for keeping proper accounting records which disclose with reasonable accuracy, at any time, the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 1985 and the Statement of Recommended Practice, "Accounting and Reporting by Charities". They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities and to provide reasonable assurance that: 

the charity is operating efficiently and effectively; 

the assets are safeguarded against unauthorised use or disposition; 

proper records are maintained and financial information used within the charity or for publication is reliable; and 

the charity complies with relevant laws and regulations. 

By order of the Board 

Nick Mayo Director 

7 February 2023 

5 



## **INDEPENDENT EXAMINER’S STATEMENT TO THE MEMBERS** 

## **ON THE UNAUDITED ACCOUNTS OF** 

## **Citizens Advice East Suffolk Ltd** 

This report on the accounts of the charity for the year ended 31 March 2022, which are set out on page 8 to 15, is in respect of an examination carried out under s.145 of the Charities Act 2011. 

## **Respective responsibilities of the charity and the examiner** 

As members of the charity you are responsible for the preparation of the accounts; you consider that the audit requirement of Regulation 144 of the Act does not apply.  It is my responsibility to issue this report on those accounts in accordance with the terms of Regulation 25. 

## **Basis of this Report** 

My examination was carried out in accordance with the General Directions given by the Charity Commission under section 145(7)(b) of the Act. 

That examination includes a review of the accounting records kept by the charity and a comparison of the accounts with those records.  It also includes considering any unusual explanations from you as trustees concerning any such matters.  The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently I do not express an audit opinion on the view given by the accounts. 

## **Independent examiner’s statement** 

In connection with my examination, no matter has come to my attention: 

(1) which gives me reasonable cause to believe that in any material respect the requirements 

   - to keep accounting records in accordance with section 130 of the Act; and 

   - to prepare accounts which accord with the accounting records and comply with the requirements of the Act and the Regulations have not been met; or 

- (2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. 

Ben Lynes FCA Cunninghams Number Sixty One Alexandra Road Lowestoft 09-Feb-23 Suffolk NR32 1PL 

6 



## **Citizens Advice East Suffolk Ltd** 

## **Statement of Financial Activities** 

## **For the year ended 31 March 2022** 

|**Unrestricted**<br>**Funds**<br>**Notes**<br>**£**<br>**Income and endowments from**<br>Donations and legacies<br>2<br>160,411<br>Charitable activities<br>3<br>71,547<br>Investments<br>-<br>**Total Income**<br>231,958<br>**Expenditure on**<br>Raising funds<br>-<br>Charitable activities: Support<br>5<br>208,958<br>**Total expenditure**<br>208,958<br>**Net income / (expenditure)**<br>23,000<br>**Total Funds brought forward at 1 April 2021**<br>315,651<br>**Total Funds carried forward at 31 March 2022**<br>338,651|**Restricted**<br>**Funds**<br>**£**<br>233,505<br>99,199<br>-<br>332,704<br>-<br>325,947<br>325,947<br>6,757<br>34,193<br>40,950|**Total**<br>**Total**<br>**Funds**<br>**Funds**<br>**2022**<br>**2021**<br>**Note 4**<br>**£**<br>**£**<br>393,916<br>400,071<br>170,746<br>157,438<br>-<br>-<br>564,662<br>557,509<br>-<br>-<br>534,905<br>439,319<br>534,905<br>439,319<br>29,757<br>118,190<br>349,844<br>231,654<br>379,601<br>349,844|
|---|---|---|



During the year there were no recognised gains or losses other than those included above. 

All of the results above are derived from continuing activities. 

7 



## **Citizens Advice East Suffolk Ltd** 

## **Balance Sheet** 

|**Notes**<br>**Fixed Assets**<br>Tangible assets<br>8<br>**Current Assets**<br>Debtors<br>9<br>Cash at bank and in hand<br>**Creditors:**amounts falling due within one year<br>10<br>**Net Current Assets**<br>**Net Assets**<br>**Funds**<br>Restricted Funds<br>11<br>Unrestricted Funds<br>12<br>Designated Funds<br>General Charitable Funds<br>**Total Funds**<br>**As at 31 March 2022**|**2022**<br>**£**<br>130,031<br>28,112<br>262,319<br>290,431<br>40,861)<br>(<br>249,570<br>379,601<br>40,950<br>180,031<br>158,620<br>379,601|**2021**<br>**£**<br>140,652|
|---|---|---|
|||27,263<br>201,634|
|||228,897<br>19,705)<br>(|
|||209,192|
|||349,844|
|||34,193<br>50,000<br>265,651|
|||349,844|



For the year ending 31 March 2022 the company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. 

The members have not required the company to obtain an audit in accordance with section 476 of the Companies Act 2006. 

The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and for the preparation of accounts. 

These accounts have been prepared in accordance with the provisions applicable to companies subject to the small companies’ regime . 

These accounts were approved by the Board of Directors at the Board meeting on 7 February 2023 and signed on its behalf by:- 

Nick Mayo Director Company Registration Number 5340083 

8 



## **Citizens Advice East Suffolk Ltd** 

## **Cash flow statement** 

|**Notes**<br>**Cash flows from operating activities**<br>Cash generated from operations<br>Loan repayment deducted from funding<br>**Net cash provided by operating activities**<br>**Cash flows from investing activities**<br>Purchase of tangible fixed assets<br>Net cash used in investing activities<br>**Change in cash and cash equivalents in the year**<br>**Cash and cash equivalents at 1 April 2021**<br>**Cash  and cash equivalents at 31 March 2022**<br>14<br>Reconciliation of cash flows from operating activities<br>**Net income for the year (as per statement of financial activities)**<br>Depreciation<br>(Increase)/decrease in debtors<br>Increase/(decrease) in creditors<br>**Net cash provided by operating activities**<br>(see above)<br>**For the year ended 31 March 2022**|**2022**<br>**2021**<br>**£**<br>**£**<br>60,684<br>154,335<br>-<br>20,000)<br>(<br>60,684<br>134,335<br>-<br>14,714)<br>(<br>-<br>14,714)<br>(<br>60,684<br>119,621<br>201,634<br>82,013<br>262,318<br>201,634<br>29,757<br>118,190<br>10,621<br>8,149<br>849)<br>(<br>20,312<br>21,156<br>7,684<br>60,684<br>154,335|
|---|---|



9 



## **Citizens Advice East Suffolk Ltd** 

## **Notes to the Financial Statements for the year ended 31 March 2022** 

## 1 **Accounting Policies** 

## Basis of preparation 

The financial statements have been prepared under the historical cost convention.  The financial statements have been prepared in accordance with the Statement of Recommended Practice, effective 1 January 2015, in accordance with Financial Reporting Standard 102, applicable UK Accounting Standards and the Companies Act 2006.  The financial statements have been prepared on the going concern basis.  The principal accounting policies adopted in the preparation of the financial statements are set out below. 

## Key judgements and assumptions 

The nature of the company's affairs is such that the directors believe that there are no areas of significant judgement and no significant assumptions that are required in the preparation of the financial statements other than those relating to going concern.  Going concern rests on the availability of future funding and any uncertainty over such income is mitigated by the assessment of reserves that should be held by the company, see below. 

## Income 

All income is included in the statement of financial activities when the charity is legally entitled to the income, it is probable that the income will be received and the amount can be quantified with reasonable accuracy. 

## Expenditure 

Liabiliities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefit will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to that category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of the resources. 

## Tangible fixed assets 

Depreciation is provided at the following rates in order to write off each asset over its estimated useful life. 

Freehold property 2% on cost Improvements to property 10% on cost Fixtures & furniture 20% reducing balance 

10 



## **Citizens Advice East Suffolk Ltd** 

## **Notes to the Financial Statements for the year ended 31 March 2022** 

## Debtors 

Prepayments, relating to expenditure incurred which has economic benefit in future acounting periods, and accrued income, relating to income due and receivable but outstanding at the balance sheet date, are measured at their recoverable amount being the sum that will be received after the balance sheet date. 

## Creditors: Amounts falling due within one year 

Accruals, relating to expenditure not paid until after the balance sheet date which confers economic benefit on the current accounting period, is recognised at the amount of that economic benefit. Deferred income, relating to income received in the current accounting period but which relates to future periods, is reognised as the whole of the income in question. Restricted fund income received in the current accounting period which relates to the current and future periods is recognised within restricted funds, see below. 

## Funds 

Funds fall into two categories, restricted, where their use is governed by the wishes of the entity providing the funds or the contractual terms under which the funds are earned and, unrestricted, where there are no pre-conditions to the use of the funds other than the charitable objectives of the organisation. 

Funds are transferred from restricted to unrestricted funds as they become free from the relevant restrictions. 

Within unrestricted funds designated funds are maintained to meet identified planned future costs which are not capable of being met out annual budgets. 

It is the aim of the charity to maintain the balance of unrestricted reserves at a level that would give it the ability to meet the estimated costs associated with the risks identified that the Bureau faces. 

11 



## **Citizens Advice East Suffolk Ltd** 

## **Notes to the Financial Statements for the year ended 31 March 2022** 

## **2 Donations, legacies and similar incoming resources** 

|Donations<br>Grants Receivable<br>**3**<br>**Charitable activities**<br>Fundraising events<br>Money Advice Service<br>Service Level Agreements<br>James Paget Hospital - The Big C|Unrestricted<br>Funds<br>£<br>11,412<br>148,999<br>160,411<br>Unrestricted<br>Funds<br>£<br>-<br>-<br>64,917<br>6,630<br>71,547|Restricted<br>Funds<br>£<br>60,351<br>173,154<br>233,505<br>Restricted<br>Funds<br>£<br>-<br>99,199<br>-<br>-<br>99,199|2022<br>£<br>71,763<br>322,153<br>393,916<br>2022<br>£<br>-<br>99,199<br>64,917<br>6,630<br>170,746|2021<br>£<br>13,870<br>364,237|
|---|---|---|---|---|
|||||378,107|
|||||2021<br>£<br>51<br>72,687<br>77,940<br>6,760|
|||||157,438|



12 



## **Citizens Advice East Suffolk Ltd** 

## **Notes to the Financial Statements for the year ended 31 March 2022** 

## **4 Comparative Statement of Financial Affairs** 

The detailed Statement of Financial Affairs for the year ended 31 March 2021 is set out below 

|**Unrestricted**<br>**Funds**<br>**£**<br>**Income from**<br>Donations and legacies<br>196,489<br>Charitable activities<br>84,751<br>Investment<br>-<br>**Total Incoming Resources**<br>281,240<br>**Resources Expended**<br>Costs of generating funds<br>Charitable activities: Support<br>208,629<br>**Total Resources Expended**<br>208,629<br>**Net Incoming Resources for the period**<br>72,611<br>**Total Funds brought forward at 1 April 2020**<br>203,370<br>**Total Funds carried forward at 31 March 2021**<br>275,981<br>**Charitable activities costs**<br>Direct costs<br>Support costs (note 6)|**Restricted**<br>**Funds**<br>**£**<br>203,582<br>72,687<br>-<br>276,269<br>230,690<br>230,690<br>45,579<br>28,284<br>73,863<br>2022<br>£<br>497,122<br>37,783<br>534,905|**Total**<br>**Funds**<br>**2021**<br>**£**<br>400,071<br>157,438<br>-|
|---|---|---|
|||557,509|
|||439,319|
|||439,319|
|||118,190<br>231,654|
|||349,844|
|||2021<br>£<br>377,047<br>37,306|
|||414,353|



- **5 Charitable activities costs** 

13 



## **Citizens Advice East Suffolk Ltd** 

## **Notes to the Financial Statements for the year ended 31 March 2022** 

## **6 Support costs** 

|Management<br>Finance<br>Governance<br>**7**<br>**Staff, volunteers and trustees**<br>The cost of staff was:-<br>Wages and salaries<br>Pension costs<br>Support<br>The average number of employees during the year was|2022<br>£<br>37,566<br>217<br>37,783<br>2022<br>£<br>315,821<br>4,913<br>320,735<br>14|2021<br>£<br>31,685<br>254<br>5,367|
|---|---|---|
|||37,306|
|||2021<br>£<br>279,736<br>10,970<br>290,706|
|||16|



No member of staff received emoluments (excluding employers' pension contributions) of more than £60,000. 

No trustee received remuneration or any other benefits from an employment with the charity. No trustee received reimbursed travel expenses (2021 £Nil). 

14 



## **Citizens Advice East Suffolk Ltd** 

## **Notes to the Financial Statements for the year ended 31 March 2022** 

## **8 Tangible Fixed Assets** 

|Cost<br>As at 1 April 2021<br>Additions<br>Disposals<br>As at 31 March 2022<br>Depreciation<br>As at 1 April 2021<br>Charge for the year<br>Disposals<br>As at 31 March 2022<br>Net Book Value<br>As at 31 March 2022<br>As at 31 March 2021<br>**9**<br>**Debtors**<br>Other debtors<br>Prepayments and accrued income<br>**10 Creditors: amounts falling due within one year**<br>Accruals<br>Deferred income|Freehold<br>property<br>£<br>101,472<br>-<br>-<br>101,472<br>6,539<br>2,030<br>-<br>8,569<br>92,903<br>94,933|Property<br>improvements<br>£<br>36,643<br>-<br>-<br>36,643<br>15,560<br>3,664<br>-<br>19,224<br>17,419<br>21,083|Fixtures<br>furniture<br>& IT<br>£<br>93,757<br>-<br>-<br>93,757<br>69,121<br>4,927<br>-<br>74,048<br>19,709<br>24,636<br>2022<br>£<br>22,142<br>5,970<br>28,112<br>2022<br>£<br>40,861<br>-<br>40,861|Total<br>£<br>231,872<br>-<br>-|
|---|---|---|---|---|
|||||231,872|
|||||91,220<br>10,621<br>-|
|||||101,841|
|||||130,031|
|||||140,652|
|||||2021<br>£<br>20,725<br>6,538|
|||||27,263|
|||||2021<br>£<br>19,705<br>-|
|||||19,705|



15 



## **Citizens Advice East Suffolk Ltd** 

## **Notes to the Financial Statements for the year ended 31 March 2022** 

## **11 Restricted funds** 

|**Restricted funds**|||
|---|---|---|
|Money Advice Service<br>Help to Claim<br>East Suffolk Council - Solutions<br>Client funding<br>Other<br>MAPS<br>-<br>Help to Claim<br>-<br>Lowestoft Primary Care Network -<br>Solutions<br>-<br>Client funding<br>Other<br>-|At 1 April<br>At 31 March<br>2021<br>Income<br>Expenditure<br>Transfers<br>2022<br>£<br>£<br>£<br>£<br>£<br>2,395<br>99,199<br>101,594<br>-<br>-<br>-<br>36,576<br>36,576<br>-<br>-<br>19,111<br>136,578<br>132,100<br>-<br>23,589<br>2,879<br>60,351<br>50,693<br>-<br>12,537<br>9,808<br>-<br>4,984<br>-<br>4,824<br>34,193<br>332,704<br>325,947<br>-<br>40,950<br>The provision of social prescribing and community based support to<br>the patients registered with the 8 GP surgeries serving Lowestoft<br>and the surrounding area.<br>A UK Government contract awarded to National Citizens Advice and<br>delivered through the Citizens Advice network to assist claimants in<br>the completion of applications for Universal Credit.<br>Funds provided for improvements to the offices at St Margaret's<br>House<br>Funding provided by Rope Trust, Barchester Health DRO and others<br>to support clients suffering hardship.<br>Funding to provide a caseworker, trainee money adviser and<br>associated costs to provide advice to those in debt|At 31 March<br>2022<br>£<br>-<br>-<br>23,589<br>12,537<br>4,824|
|||40,950|



16 



## **Citizens Advice East Suffolk Ltd** 

## **Notes to the Financial Statements for the year ended 31 March 2022** 

## **12 Unrestricted funds** 

|Designated funds<br>Contractual commitments<br>Premises<br>Property reserve<br>General charitable funds|At 1 April<br>2021<br>£<br>43,500<br>6,500<br>-<br>265,651<br>315,651|Income<br>£<br>-<br>-<br>-<br>231,958<br>231,958|Expenditure<br>£<br>-<br>-<br>-<br>208,958)<br>(<br>208,958)<br>(|At 31 March<br>Transfers<br>2022<br>£<br>£<br>-<br>43,500<br>-<br>6,500<br>130,031<br>130,031<br>130,031)<br>(<br>158,620<br>-<br>338,651|
|---|---|---|---|---|



Contractual commitments - contracted payments to staff including redundancy, provision of locum maternity and sickness cover and the costs of any disciplinary and/or grievance procedures that may arise. 

Premises - to provide for terminating leases and the cost of relocating to new premises either at the expiry of the current lease or if larger premises are deemed necessary. 

Property reserve - equal to the net book value of fixed assets the designated fund serves to underline the illiquid nature of the investment in fixed assets 

Of the general charitable funds £150,000 is considered by the trustees as the minimum level that needs to be retained in order to provide cover against risks that the Bureau faces, particularly that relating to uncertainty over future funding. The funds over and above this level will be used in the forthcoming years to fund improved services provided by the Bureau. 

## **13 Analysis of net assets between funds** 

|Restricted funds<br>Designated funds<br>General funds|Tangible<br>Fixed<br>Assets<br>£<br>-<br>130,031<br>-<br>130,031|Net<br>Current<br>Assets<br>Total<br>£<br>£<br>40,950<br>40,950<br>50,000<br>180,031<br>158,620<br>158,620<br>249,570<br>379,601|
|---|---|---|



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## **Citizens Advice East Suffolk Ltd** 

## **Notes to the Financial Statements for the year ended 31 March 2022** 

|**14 Analysis of cash and cash equivalents**<br>Cash in hand<br>Bank current account<br>Total cash and cash equivalents|2022<br>2021<br>125<br>149<br>262,194<br>201,485<br>262,319<br>201,634|
|---|---|



## **15 Post Balance Sheet Event** 

By virtue of Merger agreements signed in February 2022 the directors of North East Suffolk Citizens Advice Bureau (Citizens Advice East Suffolk as now is) ("CANES"), Leiston, Saxmundham and District Citizens Advice Bureau (Leiston") and Citizens Advice - Felixstowe and District Limited ("Felixstowe") agreed to merge with effect from 1 April 2022. On that date all assets, liabilities, personnel and contracts of the last two named entities were transferred to Citizens Advice East Suffolk ("CAES"). The pro-forma balance sheet of the newly merged Citizens Advice East Suffolk as at 1 April 2022 was as follows:- 

|Fixed assets<br>Cash<br>Other net current assets/(liabilities)<br>Net Assets<br>Restricted funds<br>Unrestricted funds<br>Total funds|Felixstowe<br>31 Mar 22<br>£<br>4,530<br>211,605<br>3,752<br>219,887<br>8,591<br>211,296<br>219,887|Leiston<br>31 Mar 22<br>£<br>-<br>240,986<br>12,364)<br>(<br>228,622<br>18,272<br>210,350<br>228,622|NESCAB<br>CAES<br>31 Mar 22<br>1 Apr 22<br>£<br>£<br>130,031<br>134,561<br>262,319<br>714,910<br>12,749)<br>(<br>21,361)<br>(<br>379,601<br>828,110<br>40,950<br>67,813<br>338,651<br>760,297<br>379,601<br>828,110|
|---|---|---|---|



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## **Citizens Advice East Suffolk Ltd** 

## **Notes to the Financial Statements for the year ended 31 March 2022** 

## **15 Regulatory and other information** 

The company is a registered charity, number 1109515, limited by guarantee registered in England & Wales. 

The registered office is:St Margaret's House Gordon Road Lowestoft Suffolk NR32 1JQ 

The charity is a Public Benefit Entity. 

There have been no related party transactions that require disclosure. 

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