2023-03-31-accounts - AgeUK Worcester,Malvern Hills & Hereford Localities

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			Page
Reference and Administrative	Details
Co&hair's Report
Report ofthe Trustees		3	to	8
Report ofthe Independent Auditors		9	to	11
Statement ofFinancial Activities			12
Balance Sheet			13
Cash Flow Statement			14
Notes to the Cash Flow Statement			15
Notes to the Financial Statements		18	to	30
Detailed Statement ofFinancial	Activities	31	to	32

TRUSTEES	SBartholomew
	A Buttanshaw
	SButtanshaw	(resigned 22.12.22)
	C Clifford (Co-chair)
	M Dixon (resigned		16.8.22)
	A Hartley-Woolley		(resigned 16.8.22)
	D Kitcat
	J Markiewicz
	J McKenzie
	H Sherwood (Co-chair)
COMPANY SECRETARY	CThomas
REGISTERED OFFICE	Bank House
	7Shaw Street
	Worcester
	Worcestershire
	WR1 3QQ
REGISTERED COMPANY NUMBER	05688674 (England		and Wales)
REGISTERED CHARITY NUMBER	1114859
INDEPENDENT AUDITORS	Richards Sandy	Audit Services Limited
	(Statutory Auditor)
	Thorneloe House
	25 Barboume Road
	Worcester
	WR1 1RU
CHIEF EXECUTIVE OFFICER	C Thomas
BANKERS	CAF Bank Limited
	25 Kings Hill Avenue
	West Mailing
	Kent
	ME194JQ
SOLICITORS	SME
	8Sansome Walk
	Worcester'
	WR1 1LW

OBJECTIVES AND ACTIVITIES	OBJECTIVES AND ACTIVITIES	OBJECTIVES AND ACTIVITIES
	3.	HEALTH AND WELLBEING
	a)	FOOTCARE:
		Clients are offered nail-cutting and filing services from trained volunteers or foot health practitioners,			either in
		community venues or in people's homes. 238people received this service during the year on a regular basis.
	b)	BEFRIENDING;
		We supported 243 dients, both by telephone and face-to face, approximately 120 volunteers			provide
		companionship to older people who feel isolated.
c)		DEMENTIA:
		With plans to meet an ever increasing and evident	need, during the year we continued to offer	a	Dementia
		Community Support Service - with funding from	the NHS. This comprises telephone or	face-to-face
		support/companionship in people's homes, by trained volunteers. We also managed 4 dementia			meeting
		centres across Worcester and Malvern Hills. These were funded by Worcestershire County		Council/the
		National Lottery. We also bought (part funded by	the NHS) a welfare vehicle - our CAMBUS	-	to deliver
		awareness raising activities and a life stories project.
&I)		BEREAVEMENT SUPPORT:
		Lockdowns were especially diflicult for those who	have been bereaved and we therefore worked with St
		Richard's Hospice to establish a bereavement support service - offering a trained listening			ear and
		companionship. During the year we developed this	service.
e)		GOOD NEIGHBOUR NETWORK:
		We are very fortunate to have been funded by Malvern Hills District Council to develop a Good Neighbour
		Network. We have provided support to existing good neighbour groups and helped others to establish-
		building upon the rich assets ofpeople, places, and partnerships that exist within our local communities.
I)		SOCIAL CLUBS, OTHER ACTIVITIES:
		During the year we have established new 'connect' clubs - an opportunity for older people			to find
		companionship and freedom from loneliness. We also had a programme of supported excursions		throughout
		the year to places of interest. We sre very grateful	to Malvern Hills District Council for funding	a project in
		partnemhip with Malvern Community Action to support the transport and excursion offer for people		with limited
		access to transport - especially in rural communities.
g)		HOUSEHOLD SUPPORT FUND:
		We have been part of the County wide delivery	of the Household Support Fund to support		with the
		cost-of-living crtsis. On behalf of the Worcestershire	Advice Network, we have managed a voucher		scheme.
		We have also delivered a programme ofhome energy	checks and the installation ofenergy saving	devices.
h)		BEING WELL:
		In partnership with South Worcestershire CAB, we	have been funded by Malvern Hills District	Council to
		support people's mental health and wefibeing via a range of interventions.
i)		WHEELCHAIR HIRE
		We offer a very low-cost wheelchair hire service.
4.		SHOPS
		During the year we were able to open a further retail	outlet in Malvern Link and support Age UK Hereford and
		Localities to open or prepare to open 3 retail outlets	in Herefordshire. We were also fortunate	to	secure a
		no-rent, temporary furniture shop in the centre ofWorcester City, which sadly came to an end during			the year.
		A replacement furniture shop has been located within Worcester City. We also put our on-line		sales on a
		firmer footing and installed new tifis in afi ofour shops.
Public		benefit
In	setting objectives and planning for activities, the Trustees have given due consideration to general guidance published
by	the	Charity Commission relating to public benefit, including	the guidance 'Public benefit running a charity (PB2)t
Volunteers
Our work could not happen without the incredible help ofour			volunteers. They give oftheir time tirelessly	throughout afi
our services and retail outlets. A huge gratitude of thanks			is owed to them, especially those who returned		to us afier
lockdowns. We currently have around 231 volunteers. Ifeach of them gives just an hour of their time each week- rnany give much more - this saves the charity overf250,000a year.

					2023	2022
			Unrestricted	Restricted	Total	Total
			funds	funds	funds	funds
		Notes	F	f	8	6
INCOME AND ENDOWMENTS	FROM
Donations and legacies		4	63,777	66,642	130,419	330,383
Charitable activities		7
Information and Advice			12,805		12,805	51,451
At Home Services			274,396		274,396	45,673
Health 8 Wellbeing			196,252	140,097	336,349	152,736
Other trading activities		5	805,801		605,801	577,047
Investment income		6	14,485		14,485	12,410
Total			1,167,516	206,739	1,374,255	1,169,710
EXPENDITURE ON
Raising funds		8	545,737	8,057	553,794	473,246
Charitable activities		9
Information and Advice			185,007	14,229	199,236	177,388
At Horne Services			135,508	4,894	140,402	106,979
Health &Wellbeing			268,698	158,350	416,948	224,419
Total			1,124,850	185,530	1,310,380	982,032
Net gains on investments			~18002		18,002
NET INCOME Transfers between funds		22	60,668 12,374	21,209 ~12374)	81,877	187,678
Nst movement in funds			73,042	8,835	81,877	187,678
RECONCILIATION OF FUNDS
Total funds brought forward			1,844,137	471,732	2,315,869	2,128,191
TOTAL FUNDS CARRIED FORWARD			1,917,179	1 480567	2,397,746	~2,315869

	31st	March 2023
				2023	2022
		Unrestricted	Restricted	Total	Total
		funds	funds	funds	funds
	Notes			6	6
FIXEDASSETS
Tangible assets	16	365,817	373,048	738,865	751,537
Investments	17	1,007,131		1,007,131
		1,372,948	373,048	1,745,996	751,537
CURRENT ASSETS
Debtors	18	113,882		113,882	132,101
Investments	19	326,664	45,790	372,454	838,959
Cash at bank		208,093	61,730	269,823	651,152
		648,639	107,520	756,159	1,632,212
CREDITORS
Amounts falling due within one year	20	(104,409)		(104,409)	(67,680)
NET CURRENT ASSETS		544,230	107,520	651,750	1,564,332
TOTAL ASSETS LESSCURRENT	LIABILITIES	1,917,178	480,568	2,397,746	2,315,859
NET ASSETS		1,917,178	480,568	2,397,746	~2,315669
FUNDS	22
Unrestdicted funds				1,917,178	1,844,137
Restricted funds				480,568	471,732
TOTAL FUNDS				2,397,746	~2315869

			Age	UK Worcester and Malvern	Hills
				Cash Flow Statement
			for the Year Ended 31stMarch 2023
					2023	2022
				Notes
Cash flows from operating	activities
Cash generated from operations					150,820	237,842
Net cash provided by operating		activities			150,820	237,842
Cash flows from investing	activities
Purchase oftangible fixed assets					(27,810)	(43,554)
Purchase offixed asset investments					(1,035,444)
Sale oftangible fixed assets						2,750
Sale offixed asset investments					46,315
Net movement to current asset Interest received		investment			466,605 ~8285	5,210
Nst cash used in investing activities					~542,149)	~35,594)
Change In cash and cash	equivalents		in
the reporting period					(391,329)	202,248
Cash and cash equivalents beginning ofthe reporting	at the period				661,152	~458904
Cash and cash equivalents	at	the end	of
the reporting period					269,823	661,152

	forthe	forthe	forthe	Year Ended 31stMarch 2023	Year Ended 31stMarch 2023
RECONCILIATION	OF NET INCOME TO			NET CASH FLOW FROM OPERATING ACTIVITIES
					2023	2022
					8
Net Income for the	reporting		period (as	per the Statement ofFinancial
Activities)					81,877	187,678
Adjustments for:
Depreciation charges					40,482	31,116
Gains on investments					(18,002)
Profit on disposal of	fixed assets					(314)
Interest received					(8,285)	(5,210)
Investment cash management			charges			2,087
Decrease/(increase)	in debtors				18,219	(9,723)
Increase in creditors					36,529	32,208
Net cash provided	by operations				150,820	237,842
ANALYSIS OF CHANGES		IN	NET FUNDS
				At 1.4.22	Cash flow	At31.3.23
				8	5	5
Net cash
Cash at bank				651 152	~351325	285,823
				661,152	(391,329)	269,823
Liguid resources
Deposits induded in cash Current asset investments				836 968	~466 565	312454
				628,659	~486,555	312,464
Total				1,500,111	~857,834)	642,277

								2023 6	2022f
Age UK National -	Dementia	Maintenance			Cognitive	Stimulation	Therapy		20,000
(MCST) Programme
Age UK National -	Partnership		Grant					15,000	10,000
Age UK National - other									(5,800)
DWP - Kickstart Scheme								5,286	29,016
Eveson Charitable	Trust								20,000
HMRC - Coronavirus Job Retention Scheme									177
Independent Age									14,000
Malvern Hills District Council								13,500	40,866
National Lottery Community		Fund							9,117
NHS Herefordshire	&Worcestershire			CCG					62,800
University ofWorcester								40,000	40,000
Western Power Distribution								8,249
Worcester City Council - other								4,894
Worcestershire Community		Foundation							3,400
								86,929	243,576
OTHER TRADING	ACTIVITIES
								2023	2022
								6	6
Shop income								605,801	577,047
INVESTMENT INCOME
								2023f	2022
Rents received								6,200	7,200
Bank interest								5,834	5,210
Listed investment income								2,451
								14,485	12,410
INCOME FROIN CHARITABLE			ACTIVITIES
								2023	2022
			Activity					6	E
Client service fees			Information		and Advice			870	4,046
Grants			Information		and Advice			11,935	47,415
Client service fees			At Home Services					46,615	43,513
Grants			At Home Services					227,781	2,160
Client service fees			Health	&Wellbeing				41,746	30,944
Mental Health Matters room
rental			Health	&Wellbeing				3,838	3,861
Grants			Health	&Wellbeing				290,765	117,931
								623,550	249,870

for the Year	for the Year	for the Year	for the Year	Ended 31st March 202	3
INCOME FROM CHARITABLE ACTIVITIES -				continued
Grants received, included in the above, are as				follows:
					2023	2022
					6	F
Age UK National - Cost of Living Response			Fund		10,000
Age UK National - Digital Inclusion Project					72,000
Age UK National- Travelling Companions Age UK - Volunteer Sector Surge Support		Project Programme			56,500	21,030
Age UK National - Warm Home Discount Scheme						15,314
Age UK National - other					7,640	12,160
Citizens Advice Worcester and Herefordshire					9,935	17,200
Malvern Hills District Council - Being	Well Project				25,000
Malvern Hills District Council - Good	Neighbour			Network	17,500	27,500
Malvern Hills District Council - Ticket	to Ride				3,750
NHS Herefordshire 8 Worcestershire	CCG				15,000	50,663
Worcester City Council - Household	Support		Fund		74,980
Worcester City Council - other						4,600
Worcestershire County Council - Household			Support Fund		220,141
Worcestershire County Council - other					18,035	18,138
Small grants (less than 51,000each)						901
					530,481	167,506
RAISING FUNDS
OTHER TRADING ACTIVITIES
					2023	2022
					5	5
Stair costs					357,014	327,862
Rent, rates and water					69,169	51,345
Insurance					2,903	1,920
Light and heat					16,311	15,813
Telephone					3,783	3,567
Repairs and maintenance					38,364	22,494
Sundries					46,068	37,365
Depreciation					17,381	12,880
					550,993	473,246
INVESTMENTMANAGEMENTCOSTS
					2023	2022
					5	6
Listed investment manager fees					2,801
Aggregate amounts					553,794	473,246

				Direct	Support
				Costs (see	costs (see
				note 10) f	note 11) f	Totals
Information and Advice				112,640	86,596	199,236
At Home Services				85,914	54,488	140,402
Health &Wefibeing				279,790	137,158	416,948
				478,344	278,242	756,586
DIRECT COSTSOF CHARITABLE ACTIVITIES
					2023f	2022
Staff costs					363,119	240,940
Project costs					113,351	29,472
Volunteer expenses					1,874	2,174
					478,344	272,586
SUPPORT COSTS
					Governance
			Management f	Finance f	costs	Totals f
Information and Advice			75,235	803	10,558	86,596
At Home Services			48,364	433	5,691	54,488
Health &Wefibeing			118,427	1,324	17,407	137,158
			242,026	2,560	33,656	278,242
Support costs, included	in the above, are as follows;
					2023	2022
		Information
		and	At Home	Health &	Total	Total
		Advice f	Services f	Wefibeing f	activities f	activities f
Wages		46,414	25,013	54,saa	126,026	105,916
Social security and pension		4,043	2,179	6,665	12,887	10,678
Employee benefits		2,170	1,170	3,578	6,918	1,175
Rates and water		562	303	925	1,790	1,899
Insurance		1,075	579	1,774	3,428	2,980
Light and heat		3,543	1,909	5,843	11,295	5,254
Telephone		1,893	1,020	3,121	6,034	6,425
Postage and stationery		3,451	1,860	5,890	11,001	8,727
Advertising		270	145	445	860	1 332
Sundries Repairs and maintenance		2,755 1,686	1,485 909	4,541 4,285	8,781 6,880	6,224 1,'ass
Travel		aoo	485	1,483	2,868	2,084
Motor expenses			1,777	8,763	10,540	9,236
Trustee meetings		367	198	605	1,170	772
Computer		1,436	774	2,366	4,576	5,000
Subscriptions		1,214	654	2,003	3,871	4,305
Depreciation oftangible
fixed assets		3,456	7,904	11,741	23,101	18,236
Profit on sale oftangible
fixed assets						(314)
Bank charges Auditors' remuneration		803 2,660	433 1,434	1,324 ~4386	2,560 ~8480	3,828 9,150
Carried forward		78,698	50,231	124,137	253,086	204,863

COMPARATIVES FOR THE STATEMENT OF FINANCIAL	COMPARATIVES FOR THE STATEMENT OF FINANCIAL	COMPARATIVES FOR THE STATEMENT OF FINANCIAL	ACTIVITIES
			Unrestricted	Restricted	Total
			funds	funds	funds
			6	5	6
INCOME AND ENDOWMENTS		FROM
Donations and legacies			121,333	209,050	330,383
Chadtable activities
Information and Advice			51,461		51,461
At Home Services			45,673		45,673
Health &Wefibeing			156,030	(3,294)	152,736
Other trading activities			577,047		577,047
Investmentincorns			12,410		12,410
Total			963,954	205,756	1,169,710
EXPENDITURE ON
Raising funds			465,189	6,057	473,246
Charitable activities
Information and Advice			155,662	21,726	177,388
At Home Services			106,979		106,979
Health 8 Wefibeing			137,687	86,732	224,419
Total			~865517	~116515	~982 032
NET INCOME Transfem between	funds		98,437 ~62,557)	89,241 82,557	187,678
Net movement in funds			15,880	171,798	187,678
RECONCILIATION	OF FUNDS
Total funds brought	forward		1,828,257	299,934	2,128,191
TOTAL FUNDS CARRIED FORWARD			~1844,137	471,732	~2315,869
TANGIBLE FIXEDASSETS
			Fixtures
		Freehold	and	Motor
		property	fittings	vehicles	Totals
		6	7	6	6
COST
At 1stApril 2022		865,679	49,411	48,330	963,420
Additions			27,810		27,810
At 31st March 2023		865,678	77,221	48,330	991,230
DEPRECIATION
At 1stApril 2022		179,338	24,414	8,131	211,883
Charge for year		15,313	13,087	12,082	40,482
At 31stMarch 2023		194,651	~37501	~20213	252,365
NET BOOK VALUE
At 31stMarch 2023		671,028	38,720	28,117	738,865
At 31stMarch 2022		686,341	24,997	40 199	751,537

				Listed
				investments
				6
	MARKET VALUE
	Additions			1,035,444
	Disposals			(463315)
	Revaluations			18,002
	At 31st March 2023			~1007,131
	NET BOOK VALUE
	At 31stMarch 2023			1,007,131
	At 31stMarch 2022
18.	DEBTORS:AMOUNTS FALLING DUE WITHIN ONE YEAR
			2023	2022
			8	F
	Other debtom		5,418	5,875
	VAT		12,386	2,255
	Accrued income		77,886	112,632
	Prepayments		18,193	11,139
			113,882	132,101
19.	CURRENT ASSET INVESTMENTS
			2023 6	2022 f
	Cash equivalents	on deposit	3 2,484	838,989
20.	CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
			2023 f	2022 6
	Trade creditors		23,950	22,319
	Social security and other taxes		10,831	12,188
	Rent deposits		807	692
	Accrued expenses		57,571	16,646
	Deferred grant income		11,250	16,035
			104,409	67,680

Minimum lease payments under non-cancellable operating	leases fall due as follows:
	2023	2022
		F
Within one year	24,800	33,800
Between one and five years	34,883	56,533
In more than five years		3,150
	5$,683	93,483

MOVEMENT IN FU	ND	S
					Net	Transfers
					movement	between	At
				At 1.4.22 5	in funds 5	funds 5	31.3.23 f
Unrestricted funds
General fund				1,210,789	173,53$	15,783	1,400,111
Fixed Asset Replacement			Fund	75,000			75,000
Activities Fund				6,281	7,671		13,$S2
Dementia Fund				97,895	6,614		104,509
Footcare Fund				71,017	(8,421)		62,596
Good Neighbour Network			Fund	39,883	12,548		62,731
Handy Person Fund				43,490	(39,797)		3,6$3
Homeworkers Fund				123,368	6,229		132,597
Information and Advice		Fund		105,074	(105,074)
Visiting & Befriending				71,340	4,058	(3,409)	71,989
				1,844,137	60,667	12,374	1,917,178
Restricted funds
Qa/10Mealcheapen	Street			383,119	(8,057)	(2,014)	373,048
Information &Advice	Fund			23,274	(729)		22,545
Men's Shed Fund				336	(567)	231
Social Club Lottery Fund				11,504	1,442		12,946
Dementia Fund				51,422	(37,422)	(14,000)
Digital Inclusion Fund					44,333		44,333
Creative Friends Fund				(3,409)		3,40$
Visiting &Befriending	Fund			5,486	(5,486)
Travelling Companions		Fund			17,696		17,696
Cost of Living Response			Fund		10,000		10,000
				471,732	21,210	12,374	4eo,sse
TOTAL FUNDS				2,315,869	81,877		2,397,746

MOVEMENT IN FUND	MOVEMENT IN FUND	S	- contin	ued	ued
Net movement in funds,			included	in the above are as follows:
					Incoming	Resources	Gains and	Movement
					resources f	expended f	losses f	in funds f
Unrestricted funds
General fund					987,177	(831,640)	18,002	173,539
Activities Fund					29,937	(22,266)		7,671
Dementia Fund					31,927	(25,313)		6,614
Footcare Fund					20,476	(28,897)		(8,421)
Good Neighbour Network			Fund		21,764	(8,916)		12,848
Handy Person Fund					26,444	(66,241)		(39,797)
Homeworkers Fund					27,811	(18,582)		9,229
Information and Advice		Fund			10,209	(115,283)		(105,074)
Visiting &Befriending					11,771	(7,713)		4,058
					1,167,516	(1,124,851)	18,002	60,667
Restricted funds
Qa/10 Mealcheapen	Street					(8,057)		(8,057)
Information &Advice	Fund				13,500	(14,229)		(729)
Men's Shed Fund						(567)		(567)
Social Club Lottery Fund					1,596	(154)		1,442
Dementia Fund					40,000	(77,422)		(37,422)
Digital Inclusion Fund					72,000	(27,667)		44,333
Visiting &Befriending	Fund					(5,486)		(5,486)
Travelling Companions		Fund			56,500	(38,804)		17,696
Community Matters Fund					8,249	(8,249)
Cost of Living Response			Fund		10,000			10,000
Worcester City Council		-	Crisis Pot		4,894	(4,894)
					282 332	~188,528		21,210
TOTAL FUNDS					1,3, 55	~38.385	18,002	81,877

Comparatives for		move		ent in fu	nds
							Net	Transfers
							movement	between	At
						At 1.4.21 5	in funds f	funds	31.3.22 E
Unrestricted funds
General fund						1,208,777	84,569	(82,557)	1,210,789
Fixed Asset Replacement				Fund		75,000			75,000
Activities Fund						25,177	(18,896)		6,281
Dementia Fund						29,222	68,673		97,895
Footcare Fund						74,661	(3,644)		71,017
Good Neighbour Network				Fund		18,940	20,943		39,883
Handy Person Fund						78,772	(35,282)		43,490
Horneworkers Fund						109,772	13,596		123,368
Information and Advice Fund						143,806	(38,732)		105,074
Visiting & Befriending						64,130	7,210		71,340
						1,828,257	98,437	(82,557)	1,844,137
Restricted funds
Qa/1 0Mealcheapen		Street				284,625	(8,057)	106,551	383,119
Infiormation &Advice		Fund					23,274		23,274
Men's Shed Fund						3,857	(3,521)		336
Social Club Lottery	Fund					11,452	52		11,504
Dementia Fund							75,416	(23,994)	51,422
Creative Friends Fund							(3,409)		(3,409)
Visiting 8 Befriending		Fund					5,486		5,486
						~299934	89,241	82,557	471,732
TOTAL FUNDS						2,128,191	187,678		2,315,869
Comparative net movement				in funds,	included	in the above are as follows:
							Incoming	Resources	Movement
							resources 6	expended f	in funds f
Unrestricted funds
General fund							748,683	(664,114)	84,569
Activities Fund							1,825	(20,721)	(18,896)
Dementia Fund							63,173	5,500	68,673
Footcare Fund							14,851	(18,495)	(3,644)
Good Neighbour Network			Fund				32,324	(11,381)	20,943
Handy Person Fund							18,428	(53,710)	(35,282)
Homeworkers Fund							27,377	(13,781)	13,596
Information and Advice Fund Visiting &Befriending							40,570 16,723	(79,302) ~9513)	(38,732) 7,210
							963,954	(865,517)	98,437
Restricted funds
9a/10 Mealcheapen	Street							(8,057)	(8,057)
Information 8 Advice		Fund					45,000	(21,726)	23,274
Men's Shed Fund Social Club Lottery Fund							115	(3,521) (63)	(3,521) 52
Dementia Fund							136,800	(61,384)	75,416
Creative Friends Fund							9,109	(12,518)	(3,409)
Tackling Inequalities Visiting &Befriending		Fund Fund					4,200 10,532	(4,200) ~5,046)	5,486
							205,756	~116,515)	89,241