KIRAN SUPPORT SERVICES
Company No. 05727907 (England & Wales)
Charity no. 1114148
REPORT OF THE TRUSTEES AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Kingston Burrowes Audit Ltd
308 Ewell Road
Surbiton
Surrey
Iff6 7AL

KIRAN SUPPORT SERVICES
CONTENTS OF THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Page No.
Reference and Administrative Details
Report of the Trustees
2to8
Independent Examinef s Report
Statement of Financial Activities
10
Balance Sheet
Statement of Cash Flows
12
Notes to the Financial Statements
13to21

KIRAN SUPPORT SERVICES
REFERENCE AND ADMINISTRATIVE DETAILS
FOR THE YEAR ENDED 31 MARCH 2025
TRUSTEES
Shahzadi Raza (Chair)
Nighat Sahi
Uzma Raza (resigned 13 May 2024)
Saiqa Kayani (resigned 24 January 20241
Kishwar Ahmed
Naseem Alahi (appointed 5 January 2024)
COMPANY SECRETARY
Amtal Rana
REGISTERED OFFICE
Waltham Forest Resour￿ Hub {Central)
1 Russell Road
London
E10 7ES
REGISTERED COMPANY NUMBER
05727907 (England and Wales)
REGISTERED CHARITY NUMBER
1114148
INDEPENDENT EXAMINER
Kevin Fisher BA, FCA, CTA
% Kingston Burrowes Audit Ltd
308 Ewell Road
Surbiton
Surrey
Iff6 7AL

KIRAN SUPPORT SERVICES
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
About us
Kiran Support ServI￿s believes that all women and children have the right to live free from violence and to
leave a home or relationship where the risk of Violen￿ exists.
The charity was established in 1990 in the London Borough of Waltham Forest to meet the needs of women
and children from the Indian sub-continent and has since expanded its services to support the wider Asian
community. It is the only charity of its kind in the borough, and in 2017 Kiran expanded further by opening a
second refuge in the London Borough of Brent. In 2020 we acquired a third building from Notting Hill Genesis
to meet the demand for safe accommodation during the Covid-19 pandemic. The refuge started taking
referrals in early 2021.
Our mission
°To provide a safe, nurturing Spa￿ and resource of high quality, where Asian women overcoming domestic
violence (and their children) can identify options and develop skills that enable them to take control of their
lives emotionally, financially and practically.
The trustees who are also the directors of the company for the purposes of the Companies Act, submit their
report and the financial statements for the year ending 31 March 2025. The trustees confirm that the report
and financial statements comply with the current statutory requirements and the provisions of the Statement
of Recommended practi￿ (SORP) "Accounting and Reporting by Charities" issued in October 2019. The
statutory information is shown on page 1.
OBJECTIVES AND PRINCIPAL ACTIVITIES
The charity's purposes as set out in the governing document are to=
Relieve the distress and suffering of, particularly but not exclusively, Asian women, children and young
people who have suffered or are exposed to domestic violence and abuse.
Relieve, particularly but not exclusively, Asian women, children and young people who have suffered in
necessitous circumstances by the provision of temporary accommodation and outreach and aftercare
support.
Educate the public in the causes and effects of domestic violence and the prevention thereof, and to
undertake or contribute to research into such matters and to publish the useful results of such research.
PUBLIC BENEFIT
The trustees have referred to the guidan￿ contained in the Charity Commission's general guidance on
public benefit when reviewing their aims and objectives and in planning future activities. In particular, the
trustees consider how planned activities will contribute to the aims and objectives of the charity.

KIRAN SUPPORT SERVICES
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
ACHIEVEMENTS AND PERFORMANCE
Chair's Introduction
It is with immense pride and gratitude that I present this year's annual report for Kiran Support serVi￿S.
The past year has seen our seNices continLte to provide a lifeline for the women and children we support. We have
successfully secured funding from the Lottery for our specialist counselling services. Kiran Support Services
continues to support women and children that have complex needs having experienced years of abuse often by
multiple perpetrators. This year has been one of both significant achievement and profound challenge. Against a
backdrop of increasing demand, financial pressures, and growing complexity in the lives of those we support, our
team has continued to deliver compassionate, expert, and life-changing services for women and children affected by
domestic abuse.
We have supported women across our refuges, outreach, immigration, and counselling seNices, each with their own
unique and pressing needs. Our refuges supported 41 women and 14 children, offering not just safety but the
foundation for a new start. Our counselling team delivered over 1,000 one-to-one sessions and sustained ￿0
powerful and consistently full group therapy cohorts, a testament to the value survivors place on community, healing,
and peer support.
Our immigration service supported 178 women while also contributing to national policy work, influencing and
highlighting critical issues faced by migrant survivors. Meanwhile. our outreach Servi￿ supported 145 women, often
in the most challenging of circumstances, including unsafe temporary accommodation, poverty, and isolation.
While our services have grown and adapted in remarkable ways, we must also acknowledge the systemic challenges
we continue to face. From inadequate housing provision and prolonged emergency placements to the rising cost of
living and the mental health impacts of trauma, the barriers for our service users are significant. Yet, through
innovation, collaboration, and an unwavering commitment to justice, our staff have consistently gone above and
beyond to ensure that no woman is left behind
To our staff, volunteers, trustees, and partners.. thank you. Your dedication, resilience, and compassion are the
heartbeat of Kiran. It is because of your tireless efforts that we continue to make a tangible difference, offering not
only refuge, but also dignity, hope, and empowerment.
As we look ahead, we remain committed to strengthening our services, amplifying the voices of those we serve, and
continuing our mission to end violence against women and girls in all its forms.
Shahzadi Raza
Chair
Kiran Support ServI￿s

KIRAN SUPPORT SERVICES
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
FINANCIAL REVIEW including reserves policy
Income during the year amounted to £754,974 {2024 . £605,597) and expenditure was £747,055 {2024 . £773,642),
resulting in a surplus of £7,919 (2024 deficit of .' £168.045). Net assets at the yearend were £339,871 (2024
£331,952) of which £247,602 (2024- £147,043) related to unrestricted general funds, £15,000 (2024 . £147.500j
related to unrestricted designated funds and £77,269 (2024 = £37,409) related to restricted funds.
Reserves Policy
The Trustees have established a policy whereby the unrestricted funds, held by the Charity should be 6 months of
the resources expended, which equates to around £230,000 in reserves, based on the budgeted expenditure for
2024125. Funding of £100,000 was obtained to refijrbish the rented premises which has now been completed. As a
result the designated fund is no longer required and transferred to unrestricted reserves along with the establishment
costs of a new refuge £32,500. The designated fund of £15,000 in respect of the welfare of residents with insecure
immigration status remains unchanged.
STRUCTURE, GOVERNANCE AND MANAGEMENT
Governance and Management
The company, number 5727907, is limited by guarantee and has charitable status. The charity registration number
is 1114148. It has a Memorandum and Articles of Association as its governing document. The directors of the
company are also charity trustees for the purposes of charity law, and under the company's Articles, are known as
members of the Board of Directors. Under the requirements of the Memorandum of Articles of Association, at each
Annual General Meeting one-third of the Board may retire and may seek re-election. The directors to retire are those
who have been in office longest since their last election or appointment. The Articles require that the number of
directors can never fall below 3 and the Board is able to Co-opt additional directors who then seNe in office until
the next general meeting but shall then beeligible for re-election. On appointment, or re-election directorsltrustees
are encouraged to attend appropriate external training events where these will facilitate the undertaking of their role.
Accommodation Services
Kiran Support Services is an independent Charity based in London. We provide emergency accommodation to
women and children experiencing domestic abusive. Kiran is a specialist refuge for South Asian women and children.
We have specialist staff members who can support women according to their language and cultural needs. We
provide a safe and non-judgmental environment regardless of families situation or background. Our servi￿$ are
completely confidential.
We have three refuges across London and offering refuge accommodation to 16 families who have suffered domestic
abuse.
We have found the common barriers to leaving an abusive relationship are particularly difficult for minority ethnic
women. These can include religious and cultural pressures, language difficulties, ignorance of rights and services
available and predominantly the fear of possible removal and deportation.
Our mission is to empower women and children to live a life free from abuse and for families to have independent
lives. We aim to reduce economic inequality, improve mental wellbeing, and facilitate personal development. To
ensure this, we offer support and guidan￿, signposting, counselling, legal advice and social activities, workshops,
and courses. The support we provide aims to build confidence, self-esteem, awareness of domestic abuse, and
impact of domestic abuse on women and children in a safe and supportive environment.

KIRAN SUPPORT SERVICES
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
Refuge SeNices
This year, we supported 41 women and 14 children, across our 3 refuges, Kiran House, Noor House and Roshni
House, all three symbolising 'hope and light, and providing safety, stability, and trauma-informed care to those fleeing
domestic abuse. The women who come to us are often isolated, with little or no support networks in the UK. Many
are survivors of multiple forms of abuse from multiple perpetrators, and face additional challenges such as language
barriers, mental health issues, and insecure immigration status.
Our refijges are not sust a place of safety, they are the starting point for recovery. Many of our residents arrive with
low self-esteem, depression, and a deep sense of disempowerment. Through consistent support, advocacy, and
therapeutic work, we help them rebuild their confidence and begin to recover from trauma.
However, the transition from refuge to independent living remains a significant challenge, particularly due to systemic
issues in housing. Local authorities often fail to fully recognise the vulnerability and complexity of our clients,
situations. Women are frequently offered unsuitable housing, properties in poor condition, or accommodation in areas
far from any known community or support. Some are sent as far as Nottingham and beyond, isolating them further
from nefworks, services. and the progress they have made in the refuge. Poor housing conditions and lack of
wraparound 5UPPOrt has led to a regression in wellbeing for some, undoing months of recovery and stabilisation
work.
Our refvge staff consistently advocate for women in these circumstances, challenging inappropriate housing
decisions and pushing for standards that recognise suNivors' mental health, trauma history, and support needs. The
impact of the cost-of-living crisis has only intensified these challenges, particularly for women with no family in the
UK, who face added difficultses in becoming financially independent.
We believe there is a pressing need for second-stage accommodation, where women can continue their journey to
independence in a supportive. semi-structured environment. )IVhile our refuge supports immediate crisis needs
including immigration support, benefits access, and basic safety planning. second-stage accommodation would help
bridge the gap be￿een crisis and independence. It would allow us to continue building survivors, confidence and life
skills, supporting them in managing bills, accessing employment or training, and navigating the responsibilities of
independent living.
We also face challenges around justice and accountability. In some cases, we have observed a lack of engagement
from statutory agencies. Survivors are not always kept informed of developments in their cases, and in some
instances, police cases have been closed without notifying the victim. This lack of communication further
disempowers suNivors and undermines trust in the system.
Despite these challenges, our refuge remains a lifeline for women and children at risk. The strength, resilience, and
transformation we witness every day are a testament to the importance of this Servi￿ and the urgent need to expand

KIRAN SUPPORT SERVICES
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
Case Study 1." Merena's story
Merena and her three young children came to Kiran Support Services through a social services referral. The family
had been placed on a child protection plan due to high levels of risk, and while they were initially supported by a
social worker from another borough, the case was not transferred to Waltham Forest as the family required more
stable housing before any transition in case management could occur.
On arrival at the refuge, our Family Support Worker began one-to-one sessions with Merena, quickly identifying
the complexity of the family's situation. Merena's eldest daughter, Hannah. had been taking on significant caring
responsibilities for her younger ￿1n siblings. It became clear that helping Hannah reclaim her childhood was a
priority. Our team supported her enrolment into a local junior schoo1 and helped her join after-school activities,
including gardening, which she particularly enjoyed. Gardening kits were even provided for the family to use at the
refuge, helping to foster connection and creativity at home.
The younger ￿InS were successfully enrolled into nursery through an application for the govemment's free
childcare provision. With all three children now in structured care and education, Merena was able to participate
in regular sessions around recognising and understanding domestic abuse. These sessions were pivotal, as
Merena initially struggled to acknowledge the abuse she and her children had experienced. Gradually, with trust
and consistent support, she began to rebuild her Confiden￿ and explore healthier parenting patterns.
Collaboration with the children's social worker was ongoing and included joint home visits and safeguarding
meetings. During one such meeting attended by a local social services manager, the family's social worker, and
our refuge staff, it was disclosed that Merena's former partner had moved close to the refuge, raising significant
safety concerns. Though the family wished to remain at the refuge, our team gently guided them through the
importance of safeguarding and supported them in relocating to a safer location.
The transition involved informing schools and securing new places. During this period, the Support Worker
increased visits to ensure the family felt supported, informed, and empowered throughout the process.
The family is now settled and continuing theirjourney to recovery in a secure environment. The children
are thriving in their new educational settings and Merena continues to rebuild her life with confidence and dignity.

KIRAN SUPPORT SERVICES
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
Case Study 2: Sana's Story
'Sana" arrived at our reftjge while heavily pregnant and caring for her one-year-old daughter, fleeing domestic
abuse. She was extremely vulnerable and fearful about her future" she faced many challenges including her
immigration status, housing insecurity, the need for a non-molestation order. and managing child contact
proceedings. Her case was supported by a social worker under a Child in Need plan.
Sana's main concern was after she had the baby, whether she would be able to care for ￿0 children on her own.
She was anxious about giving birth without support and lacked confidence in her ability to cope. In response, we
extended her stay at the refuge to ensure she could remain in a safe and familiar environment while preparing for
the arrival of her baby. This continuity of care proved vital to her well-being.
Sana felt particularly settled in the refuge because of the culturally sensitive support provided. She was surrounded
by otherwomen who shared similar beliefs and backgrounds, which gave hera sense of community and belonging.
Fellow residents also offered practical and emotional support after the birth of her child, helping to reduce her
feelings of isolation.
The Family Support Worker arranged a joint visit with a midwife to help Sana prepare a birth plan, and she was
paired with a maternity mate for additional perinatal support. Through the baby bank and other funding, she was
provided with essentials including a car seat and a new pushchair for her newborn baby.
Sana needed emotional and advocacy support when attending family court for her non-molestation order hearing.
She was extremely anxious about facing her abuser. who had a history of intimidation. Her Support Worker
accompanied her to court and coordinated with court stsff to ensure she could safely enter and exit the premises
without being seen which was crucial as the perpetrator was seen waiting outside the building after the hearing.
Over time, Sana's Confiden￿ grew. She began to thrive as a mother of two, becoming more independent and able
to advocate for herself. Her progress was recognised by social servI￿s, who closed her case and ended the Child
in Need plan prior to her move into independent housing.
On leaving the refuge, Sana sent a heartfelt message to her Support Worker:
'Hello, I wanted to say thanks for everything you've done for me. You go out of the way to help us and support us.
You're one of the people I will always remember in my life. I cannot puf into words how many times I felt helpless,
but then you were here to help me."
Sana's story is a powerful example of how tsilored, trauma-informed support can help survivors not only survive but
rebuild their lives with dignity and hope.
Immigration Services
Now in its second year, our dedicated Immigration Advice service has grown from strength to strength. In the first
year, our immigration advisor focused on revitalising existing referral pathways and establishing new strategic
partnerships. This solid groundwork has resulted in a significantly expanded reach and impact in year ￿0.
There continues to be extremely high demand for good quality, free immigration advice. We consistently exceeded
our targets, with 178 women and children receiving direct immigration advice and assistance. In addition to frontline
support, the advisor provided second-tier advice to professionals, helping them navigate complex cases involving
survivors of domestic abuse.
We have extended our presence through regular immigration advice surgeries, monthly in Redbridge and weekly in
Waltham Forest, making our services more accessible across boroughs.

KIRAN SUPPORT SERVICES
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
In terms of policy and advocacy, our immigration service has actively contributed to sector-wide efforts to influence
immigration policies affecting migrant survivors. We worked collaboratively with the Home Office, the Domestic
Abuse Commissioner's Office, and other frontline organisations to ensure that survivors, rights remain central to
policy discussions.
Our Immigration Advisor was also a member of an expert working group monitoring policy trends and engaging with
the Home Office on emerging issues. One major area of concern this year has been the Home Office's approach to
counter-allegations in applications for Indefinite Leave to Remain under the Domestic Abuse Rule. Through
participation in VAWG sector briefings and the British Briefings, we made policy recommendations to ensure a more
survivor-centred, trauma-informed response in these critical cases.
This year, our immigration advisor also delivered professional training across the UK including sessions in Cornwall
and High Wycombe on the MVDAC (Multi-victim Domestic Abuse Concession) with a focus on improving practi
and compliance with Women's Aid's newly qualified status for advisors.
To mark International Women's Day, we hosted a well-attended seminarexploring the unique immigration challenges
faced by South Asian women experiencing domestic abuse. This event brought together sector professionals,
survivors, and advocates to share knowledge, challenges, and strategies for systemic change.
The complexity and volume of immigration work cannot be overstated. Many of our service users face multiple
disadvantage, including illiteracy, language limitations, and lack of access to digital devi￿$. As a result, immigration
applications often require intensive one-to-one support. Referrals from other organisations are often late-stage or
incomplete, ne￿SSItatIng urgent and comprehensive inteNention. With only one advisor in place, juggling the
demands of casework, advocacy, training, policy, and system navigation has been challenging yet the servi
continues to deliver excellent outcomes for women and children in crisis.
Looking ahead, we are committed to strengthening and expanding our immigration seNice to meet the growing
demand and increasing complexity of cases. Key priorities for the coming year include:
Recruiting additional immigration support including exploring funding options for a Level 1 advisor to assist
with casework and reduce pressure on the existing service. This would allow us to support more survivors
and respond more efficiently to urgent referrals.
Digital access support for service users developing practical, trauma-informed solutions to help survivors
overcome digital exclusion, including support with completing online forms and accessing digital services
safely.
Delivering more sector-wide training building on this year's success, we plan to expand our training offer
across the UK, generating income and improving practice across the VAWG and immigration sectors.
Policy and advocacy work continuing to engage with the Home Office, the Domestic Abuse Commissionerfs
Office, and other partners to influence policies that directly impact migrant survivors, particularly around
indefinite leave to remain, counter-allegations. and access to public funds.
Partnership development strengthening our partnerships with other frontline and specialist organisations to
ensure su￿1VorS receive joined-up, holistic support from the point of referral.
Creating accessible resources developing survivor-friendly, translated guidance on immigration rights and
options for women who are illiterate or have limited language access, ensuring that no one is left behind.
Our goal is to ensure that every woman and child who comes to us feels supported, informed, and empowered
regardless of their immigration status. We believe in a future where all survivors of domestic abuse can access safety
and justice, and our immigration service is a crucial part of that vision.

KIRAN SUPPORT SERVICES
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
Case Study: Neema's Story
Background
Neema is a 34-year-old woman who arrived in the UK in 2024 on a valid spouse visa following an arranged marriage.
Prior to the marriage, she had minimal contsct with her husband, as her family remained overseas while his resided
in the UK. The couple were e*(ended family members, and the marriage was facilitated by their respective families.
Experience of Domestlc Abuse
Shortly after arriving in the UK, Neema discovered significant misrepresentations regarding her husband's past. She
was misled about previous relationships and children, which had not been disclosed honestly. This initial deception
was compounded by a pattern of serious domestic abuse.
Neema experienced multiple forms of abuse, including..
Physical violence
Sexual abuse
Financial control and deprivation
Verbal and emotional abuse
Coercive control, including tactics used to instil fear
Domestic seNitude
She was also subjected to threats and intimidation, including anonymous phone calls, some of which extended to
her family abroad. Her movements were strictly controlled, and she was isolated from any support networks.
Despite considerable pressure from both her husband's family and her own, Neema reported the abuse to the police,
including disclosures of sexual violence. This was a courageous and vital step in herjourney to safety. The pressure
to retract her report, due to concerns about family honour and community shame, highlights the additional cultural
and emotional barriers many survivors face.
When the relationship ended due to the escalating abuse, and she was able to leave the household with support
from professionals.
Current Situation
Neema is now being supported at a specialist refuge, where she is receiving holistic, trauma-informed care. She is
currently engaging with therapeutic services to help her process the complex trauma she has endured and is working
toward emotional recovery.
Her immigration status remains Un￿rtaIn. She currently holds limited leave outside the immigration rules, which was
due to expire in early 2025. A timely application for further leave to remain under the domestic violence provisions
has been submitted and is under consideration. She intends to apply for settlement in the UK, and her legal
representatives are closely monitoring the process.
Neema is also awaiting a hearing for a protective order, and her legal team is putsuing all ne￿SSary documentation
to support her continued safety and legal standing.
Challenges and Legal Considerations
This case highlights the complex intersection of immigration, domestic abuse, and cultural expectations. Neema
faced multiple forms of abuse, as well as the expectation to remain silent to avoid bringing shame upon her family.
Her courage in speaking out, despite cultural and emotional pressure, reflects the immense strength many migrant
women must summon to break free from abuse.

KIRAN SUPPORT SERVICES
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
Her legal journey involves navigating both protective measures and an immigration process that is often not trauma-
informed. These dual pressures make the support of a specialist service absolutely essential.
Support and Services
Neema continues to receive..
Therapeutic support to address trauma and PTSD
Legal advocacy related to both immigration and protective orders
Practical assistan￿ from refuge staff to help her rebuild her independence
The support she is receiving from Kiran Support Services has been central to her ability to move forward and begin
the process of healing and recovery.
Neema's story represents the resilience of many women navigating the complex realities of domestic abuse,
immigration insecurity, and cultural barriers. Her case highlights the vital need for specialist, culturally competent
support services, as well as the importance of policy reform to better protect migrant suNivors.
Kiran Support Services remains committed to standing alongside her and others like her, every step of the way,
advocating for their rights, safety, and long-term stability in the UK.
Counselling Services
The need for culturally responsive, trauma-informed counselling support has never been greater. Over the past
year, 122 referrals were made to our counselling service, resulting in the delivery of 1,095 one-to-one counselling
sessions, 137 group therapy sessions, and 6 play therapy sessions.
Since the seNice began in 2018, our counselling offer has grown exponentially from supporting around 100 women
a year to over 100 women each month. This growth reflects both the increasing demand for specialist counselling
and the trust our communities place in our services.
KSS Counselling sessions
12C
4C
2W
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KIRAN SUPPORT SERVICES
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
Our therapeutic model is rooted in accessibility, language inclusion, and emotional safety. We offer face-to-face,
online, and telephone counselling, reaching women across the UK. For many clients, being able to speak in
their mother tongue whether Punjabi, Urdu, Hindi, or other South Asian languages is essential. This linguistic and
cultural understanding creates a rare therapeutic Spa￿ where women feel seen, heard, and validated. As a result,
many of our clients say they would not go anywhere else for support.
We have received referrals from a wide range of professionals, including NHS services, police, social services, social
prescribers, and self-referrals highlighting the essential role our counselling service plays in the wider support
ecosystem for survivors.
Group Therapy
Ourgroup therapy programme, now in its second year. has proven to be one of the most powerful and
transformational elements of ourcounselling service. We currently run two groups simultaneously one in the morning
and one in the afternoon and both are consistently full.
Women describe the group as their "tribe" a safe, non-judgmental space where they can share their journeys and
draw strength from one another. For many, it becomes a key part of their identity and recovery. The impact is
profound.. peer support, shared healing, and the opportunity to reflect on their own stories in relation to others helps
women to regain confidence, process traLEma, and begin to thrive.
Some of the most moving moments occur in our older women's group many of whom are in their 60s and
grandmothers. As trust builds, the conversations deepen, exploring not only the abuse they experienced but also
intergenerational trauma, childhood neglect, and lifelong patterns of disempowerment. Group members often
continue supporting each other outside of sessions, building friendships and informal support ne￿orkS that extend
beyond therapy.
One woman, when asked at our International Women's Day event what she would like more of in her life, replied:
"More group therapy. It's the only space that helps me stay strong.
Long-Term Impact
We continue to see many women return fr)r long-term, one-to-one therapy - a testament to the quality, depth, and
trust we have built within the community. Women often begin therapy identifying as victims and leave with a renewed
sense of empowemient, self-worth, and confidence. This journey from survival to self-actualisation is at the heart of
our therapeutic work.
Our Servi￿ also creates pathways for professional development. Former trainees who completed their placement
with us have now qualified and joined our team as employed counsellors. Their lived experience and language skills
have added imrnense value to our work.
Challenges and Gaps
Despite this success, we continue to face signifi'cant challenges. The absence of a Bengali-speaking counsellor this
year impacted the number of women we were able to support from that community. Recruiting a Bengali-speaking
therapist remains a priority and an ongoing challenge
We remain committed to expanding our offer and meeting demand particularly in under-served language groups like
Bengali and Farsi to ensure all women and children have access to specialist support in a language and format that
works for them.
Outreach Services
In the past year, our Outreach Service supported 145 women. many ofwhom were facing significant hardship linked
to the cost of living crisis, food insecurity, and an increasingly dysfunctional housing system.
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KIRAN SUPPORT SERVICES
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
Many of the women we support are placed in temporary or emergency accommodation with their children. These
placements are legally meant to last no longer than six weeks, but in many cases, women are being left in these
unsuitable conditions for months on end. The prolonged stays, often in unsafe or unsanitary housing, are having a
serious impact on both physical and mental health
and disproportionately affect survivors who are already
vulnerable.
Our outreach team works tirelessly to advocate for our clients, rights, support their well-being, and push for better
outcomes. However, the lack of dedicated housing support has become a significant gap. Looking ahead, we are
exploring the introduction of a specialist housing support role within the outreach team to help women navigate the
increasingly complex housing landscape.
Building Confldence Through Creativity
Despite the challenges, our outreach service also offers women vital opportunities for healing, connection, and
creativity- This year, we ran several successful workshops, including bunting-making and flower arranging. Many
participants shared how much joy these activities brought them allowing them to reconnect with forgotten memories
of childhood, explore their creativity. and experience a rare sense of calm and pride.
These sessions are not just therapeutic- they build community and restore confidence, things essentia5 to a
survivor's journey.
Case Study: Tania's Story
Tania. was placed into emergency accommodstion with her two children by the local council. Although the
placement was meant to last no more than six weeks, she remained there for nine months.
The conditions were dire: the flat was infested with mice, rats, and bedbugs. Despite repeated reports, action
was slow, and the landlord would clean the flat before council inspections, erasing evidence of the infestation.
Tania persevered, gathering photos and evidence herself, but the toll on her rnental health was immense. Her
children also began experiencing breathing difficulties due to the living conditions.
Kiran Support Services supported her throughout advocating with housing, helping her file complaints, and
ensuring she received medical treatment for the bedbugs. After many months, she was finally moved into more
stable housing.
Tania's experience left her shaken but not defeated. She went on to volunteer at our clothing bank and support
our workshops, where she found community, built confiden￿, and began to rebuild her life.
'Name changed to protect identity
As we bring this year's report to a c5ose, I want to express my deepest appreciation for the courage of the women
and children who walk through our doors, often in the most desperate of Circumstan￿5. Their strength continues to
inspire all of us at Kiran Support Services.
This year has demonstrated once again the essential need for culturally specific, trauma-informed ServI￿S that
truly understand the complexities of abuse, migration, and community. From the outstanding work of our
counselling and immigration teams, to the tireless dedication of our refuge and outreach staff, we have provided not
just crisis support, but a pathway to healing and long-term independence.
We have grown in capacity and expertise, and we've continued to raise our voice nationally to advocate for migrant
survivors challenging unjust policies, promoting better housing solutions, and standing firm against discrimination in
all its forms.
12

KIRAN SUPPORT SERVICES
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
Yet the challenges remain significant. Demand continues to outstrip resources. The housing crisis, rising mental
health needs, and barriers faced by migrant women require urgent and sustsined attention.
Looking ahead, our priorities include..
Expanding ourspecialistteam to include a housing-focused domestic abuse workerand Bengali and Farsi-
speaking counsellors to meet the growing linguistic needs of our community.
Strengthening our therapeutic support sustaining and expanding our group therapy provision and
ensuring long-term access to culturally appropriate mental health care.
Enhancing our policy and advocacy work building on our strong relationships with national bodies to
shape better outcomes for migrant and minoritised women.
To our team. trustees, funders, partners, and supporters.. thank you. Your belief in our work and in the women we
serve is what makes everything we do possible. And to the women themselves you are atthe centre ofevery decision
we make. Your voices guide our mission.
Together, we move fomard notjust to provide safety, but to build futures grounded in dignity, equality, and hope.
Amtal Rana
CEO
Kiran Support Services
Date . 23 December 2025
13

INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF
KIRAN SUPPORT SERVICES
I report to the charity trustees on my examination of the accounts of the company for the year ended 31 March 2025
which are set out on pages 10 to 21.
ResponslbllltSes and basis of report
As the charity trustees of the company (and also its directors for the purposes of company law) you are responsible
for the preparation of the accounts in accordan￿ with the requirements of the Companies Act 2QO6 {'the 2006 Act,).
Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006
Act and are eligible for independent examination, I report in respect of my examination of your company's accounts
as carried out under section 145 of the Charities Act 2011 ('the 2011 Act,). In carrying out my examination I have
followed the Directions given by the Charity Commission under section 145(5){b) of the 2011 Act.
Independent examinerfs statement
Since the company's gross income exceeded £250,000 your examiner must be a member of a body listed in section
145 of the 2011 Act. I confirm that l am qualified to undertake the examination because l am a member of ICAEW.
which is one of the listed bodies.
I have completed my examination. I confirm that no matters have come to my attention in connection with the
examination giving me cause to believe that in any material respect..
accounting records were not kept in respect of the company as required by section 386 of the 2006 Act", or
the accounts do not accord with those records., or
the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any
requirement that the accounts give a 'true and fair view, which is not a matter considered as part of an
independent examination., or
the accounts have not been prepared in accordance with the methods and principles of the Statement of
Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts
in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102).
I have no concerns and have come across no other matters in connection with the examination to which attention
should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
Kevin Fisher BA FCA CTA
% Kingston Burrowes Audit Limited
308 Ewell Road
Surbiton
Surrey
KT6 7AL
23rd December 2025
14

KIRAN SUPPORT SERVICES
STATEMENT OF FINANCIAL ACTIVITIES
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2025
Unrestricted Restricted
Funds
Funds
Total
2025
Total
2024
Note
Income and Endowments from:
Donations and grants
Charitable activities
Other income
104,799
293,081
22, 312
334,782
439,581
293,081
22,312
383,083
222,214
300
Total
420,192
334,782
754,974
605,597
Expenditure on:
Raising funds
Charitable activities
11,546
513,649
11,546
735,509
8,455
765,187
221,860
Total
525,195
221,860
747,055
773,642
Net surplusl(deficit)
(105,003)
112,922
7,919
{168,045}
Transfers between funds
14
73,062
(73,062)
Net movement in funds
14
(31,9411
39,860
7,919
(168.045)
Reconciliation of funds:
Total funds brought forward
14
294,543
37,409
331.952
499,997
Total funds carried forward
15
£262,602
£77,269
£339,871
£331,952
All income and expenditure is derived from continuing activities.
The statement of financial activities includes all gains and losses recognised during the year.
The notes form part of these financial statements.
15

KIRAN SUPPORT SERVICES
BALANCE SHEET
AS AT 31 MARCH 2025
2025
2024
Notes
Flxed assets
Tangible Fixed Assets
11
Current assets
Debtors
Cash at Bank
12
32,721
30,067
367,645
403,099
435,820
397,712
Creditors: amounts
falling due within one year
13
95,952
65,763
Net current assets
339,868
331,949
Net assets
16
£339,871
£331,952
Funds:
Unrestricted funds
General funds
Designated funds
14
14
247,602
15,000
147,043
147,500
Total unrestricted funds
262,602
294,543
Restricted Funds
14
77,269
37,409
Total funds
14
£339,871
£331,952
The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the
year ended 31 March 2024.
The trustees have not required the company to obtain an audit of its financial statements for the yearended 31 March
2024 in accordance with Section 476 of the Companies Act 2006.
The trustees acknowledge their responsibilities for..
a) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the
Companies Act 2006 and
b) preparing fi'nancial statements which give a true and fair view of the state of affairs of the charitable company as
at the end of each financial year and of its surplus or deficit for each financial year in accordance with the
requirements of Sections 394 and 395 and which othemise comply with the requirements of the Companies Act
2006 relating to financial statements, so far as applicable to the charitable company.
These financial statements have been prepared in accordance with the provisions applicable to charitable companies
subject to the small companies regime.
The fi'nancial statements were approved by the Board of Trustees on 23rd December 2025 and were signed on its
behalf by..
Shahzadi Raza Trustee
(Chair)
The notes form part of these financial statements.
16

KIRAN SUPPORT SERVICES
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2025
2025
2024
Net cash flow from operating activities
35,454
(125.721)
Cash flows from investing activitles
Purchase of tangible fixed assets
Net cash (used in)Iprovided by
investlng activities
Change in cash and cash equivalents
Cash and cash equivalents
at the beginning of the year
367,645
493,366
Cash and cash equivalents
at the end of the year
£403,099
£367,645
Reconcfllation of net income to net cash flow
from operating activities
2025
2024
Net incomel(expenditurel for the year
(Increase)IDecrease in debtors
Increasel(Decrease) in creditors
7,919
(2,654)
30,189
(168,045)
8,964
33,360
Net cash flow from operating activities
£35,454
£(125,721)
2025
2024
Cash and cash equivalents
consist of:
Cash at bank and in hand
£403,099
£367,645
17

KIRAN SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
ACCOUNTING POLICIES
Company status
The charity, Kiran Support Services, is also a private limited company (No. 5727907), limited by guarantee and
is registered in England and Wales. In the event of the charity being wound up, the liability in respect of the
guarantee is limited to £1 per member of the charity. The address of the registered office is given in the
Reference and Administration Details on page 1 of these financial statements.
Basis of preparing the financial statements
The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been
prepared in accordance with the Charities SORP (FRS 102) Accounting and Reporting by Charities.. Statement
of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial
Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019, Financial
Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland,, the
Charities Act 2011, the Companies Act 2006 and UK Generally AC￿pted Accounting Practice. The financial
statements have been prepared on a going concern basis under the historical cost convention.
The significant accounting policies applied in the preparation of these financial statements are set out below.
These policies have been consistently applied to all years presented unless otherwise stated.
Income
All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it
is probable that the income will be received and the amount can be measured reliably.
Expenditure
Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the
charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and
the amount of the obligation ¢an be measured reliably. Expenditure is accounted for on an accruals basis and
includes those costs of a direct nature which can be allocated to a specific activity- It also includes indirect
costs, including governance costs that do not relate to a specific activity but are necessary to support those
activities.
Tangible fixed assets
Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful
life.
Fixtures and fittings
33 % on cost, 25 % on cost and 10°/o on cost
Taxation
The charity is exempt from corporation tax on its charitsble activities.
Fund accounting
Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the twstees.
Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions
arise when specified by the donor or when funds are raised for particular restricted purposes.
Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.
18

KIRAN SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd..
ACCOUNTING POLICIES Iconyd...
Pension costs and other post-ret1￿ment benefits
The charitable company operates a defined contribution pension scheme. Contributions payable to the
charitable company's pension scheme are charged to the Statement of Financial Activities in the period to which
they relate.
Debtors and Creditors
Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at
transaction price. Any losses arising from impairments are recognised in expenditure.
Leases
Operating lease rentals are charged to the Statement of Financial Activities on a straight line basis over the
period of the lease.
Grants and Donations
Unrestricted Restricted
Funds
Funds
Totsl
2025
Total
2024
Donations
23,636
2,500
26,136
6,589
Grants
The Coutts Foundation
The Brook Trust
Henry Smith
BBC Children in Need
Lloyds Bank Foundation
Trust for London
Big Lottery
London Community Foundation
LCFNAWG
Glasspool
Waltham Forest Market Pla￿/S01aCe
ImkaanlVAWG
GLA- MOPAC
LB Waltham Forest
45,000
45,000
45,000
35,000
35,000
70,000
25,000
15,835
39,577
128,193
39,577
128,193
125,000
31,250
49,919
24,613
49,919
24,613
14,080
89,980
89,980
1,163
45,329
5,000
1,163
£104,799 £334,782
£439,581
£383,083
Of the £383,083 recognised in 2024, £135,669 was Un￿strICted funds and £247,414 was restricted funds.
Income from charitable activities
Unrestricted Restrfcted
Funds
Funds
Total
2025
Total
2024
Charges to residents
£293,081
£Nil
£293,081
£222,214
All of the £222,214 recognised in 2024 was unrestricted funds.
19

KIRAN SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd...
Other income
Unrestricted Restricted
Funds
Funds
Total
2025
Total
2024
SBK (UK) Limited
Solace Womens Aid
Fundraising
Services
Old Creditors Written Off
300
3,040
1,143
9,238
8,891
3,040
1,143
9,238
8,891
£22,312
£Nil
£22,312
£300
All of the £300 recognised in 2024 was unrestricted funds.
Cost of raising funds
Direct
Costs
Support
Costs
Total
2025
Total
2024
Fundraising
£11,546
£Nil
£11,546
£8,455
All of the £8,455 recognised in 2024 was charged to unrestricted funds.
Cost of charitable activities
Direct
Costs
Support
Costs
Total
2025
Total
2024
Educational, counselling and prevention work
£387,086
£384,423
£735,509
£765,187
Of the £765,187 expenditure recognised in 2024, £552,374 was charged to unrestricted funds and £212,813
was charged to restricted funds.
20

KIRAN SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd...
Expenditure on Charitable Activities
Total
2025
Total
2024
Direct costs
Wages
S¢xial Security
Pensions
Legal, consultancy and professional
Premises costs
121,100
31,105
4,818
101,105
30,743
6,664
12,257)
262,727
230,063
£387,086
£398,982
Support costs
Wages
Employee and voluntary costs
Insurance
Legal, consultancy and professional
Office costs including rent
Communications
Sundry expenses
Finance
Bad debts
Governance Costs..
Independent examiner's fee
other govemance costs
224, 576
16,799
4,620
13,259
31,987
23,430
1,445
17,289
10,440
252,258
10,739
1,827
35
42,799
20,58S
904
13,016
19,318
3,900
678
3,600
1,120
£348,423
£366,205
Total Charitable Costs
£735,509
£765,187
Net Incomel{Expenditure)
Net incomel(expenditure) is stated after chargingl{crediting):
31 March
2025
31 March
2024
Independent examiner's fee
£3,900
£3,600
Related party disclosures
No trustees, remuneration was paid or other benefits provided for the year ended 31 March 2025 or for the year
ended 31 March 2024.
Trustees, travelling expenses paid for the year ended 31 March 2025 was £502 (2024 .. £385).
A Trustee's firm re￿iVed professional fees of £8,136 in connection with HR advice. There were no other related
paty transactions during the year (2024 '. Nil) other than those set out in Note 10 relating to employee benefits
re￿iVed by key management.
21

KIRAN SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
/contd...
10. Staff costs
2025
2024
staff costs were as follows..
Wages and salaries
Social security costs
Pension costs
Staff training
Other costs
345,576
31,105
4,818
4,937
11,822
353,363
30,743
6,664
7,520
3,219
£398,258
£401,509
One employee received total employee benefits (excluding employers national insurance and employer pension
contributions) of more than £60,000 during 202512024 . One), within the band £70,000 to £80,000.
Total employee benefits received by key management amounted to £82,651 {2024 .. £82,765). Under FRS 102,
employee benefits includes gross salary, benefits in kind, employers national insurance and employers pension
contributions.
The average monthly number of employees during the year was as follows..
2025
2024
Charitable
Adrninistration
10
10
11. Tangible Fixed Assets
Fixtures and
Fittings
Cost
At 1 April 2024
Additions in year
29,785
At 31 March 2025
29,785
Depreciation
At 1 April 2024 and 31 March 2025
29,782
Net Book Value
At 31 March 2025
£3
At 31 March 2024
£3
12. Debtors: Amounts falling due within one year
31 March
2025
31 March
2024
Trade debtors
Prepayments and accrued income
Other debtors
28,724
901
442
32,721
£32,721
£30,067
22

KIRAN SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
lcontd...
13. Credltors: Amounts falling due within one year
31 March
2025
31 March
2024
Taxation and social security
other creditors
AccruaSs
9,838
21,857
64,257
5,323
12,111
48,329
£95,952
£65,763
14. Movement in funds
At
1 April
2024
Transfers
between
funds
At
31 March
2025
Income
Expenditure
Unrestricted Funds
General Fund
Designated Fund..
Current Service Provision
Refuge Development
Residents Services
147,043
420,192
(525,195)
205,562
247,602
32,500
100,000
15,000
(32,500)
(100,000)
15,000
294,543
420,192
(525,195)
73,062
262,602
Restricted Funds
Glasspool
Lloyds Bank Foundation
Trust for London
Big Lottery
London Community Foundation
LCFIVAWG
GLA- MOPAC
24,613
2,500
39,577
128,193
49,919
(22.325)
{26)
(16,213)
(78.397)
{57,892)
(18,615)
(28,392)
2,288
(2,474)
1,918
25,282
40,796
8,903
(9,000)
(18,615)
18,615
(61,588)
35,491
89,980
Total restricted funds
37,409
334,782
(221,860)
173,062)
77,269
Total funds
£331,952
£754,974
£(747,055)
£Nil
£339,871
Big Lottery
3 years funding for specialist counselling service
Trust For London
3 years funding for part time Immigrntion Adviser
LCF VAWG 2
2 years funding for Refuge Support Worker
GLAIMOPAC
2 years funding for I full time Specialist Domestic Abuse and I part time Immigration Worker
Glasspool
3 years funds for supporting women fleeing domestic abuse with small grants to purchase white goods
and essentials
23

KIRAN SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
lcontd...
14. Movement in funds - continued
Comparative information for the previous financial year is as follows-.
At
1 April
2023
Transfers
between
funds
At
31 March
2024
Income
Expenditure
Unrestricted Funds
General Fund
Designated Fund".
Current servi￿ Provision
Refuge Development
Residents se￿ices
269,264
358,183
(560,829)
80,425
147,043
32,500
100,000
15,000
32,500
100,000
15,000
416,764
358,183
{560,829)
80,425
294,543
Restricted Funds
Penny Appeal
BBC Children in Need
Lloyds Bank Foundation
Trust for London
Big Lottery
International Women's Day
London Community Foundation
LCFIVAWG
GLA- MOPAC
LB Waltham Forest-
1.231
19,618
2,250
11,830
6,586
2,726
(1,231)
15,886
(27.250)
{35,504)
25,000
15,835
(25,747)
{6,133)
(35)
(89,509)
(27,232)
(17,421)
(11,232)
1,918
(453)
(2,691)
125,000
31,250
45,329
5,000
35,491
8,254
30,738
{12,2721
(58,6461
6,232
Total restricted funds
83,233
247,414
{212,813)
(80,425)
37,409
Total funds
£499,997
£605,597
£<773,642)
£Nil
£331,952
Designated Fund
Current SeNice Provision
The trustees have set aside this amount to meet obligations that may arise from contracts of employment with
staff and to meet any unexpected costs such as those associated with unexpected human resources issues,
Residents, Services
Kiran receives applications from women who have insecure immigration status and therefore not able to re￿1ve
public funding for their accommodation and subsistence costs whilst at the refuge. The residents, welfare fund
is being set up in order to avoid any resident in these circumstances having to depart the refuge. The transfer
in the year has been made from general funds.
24

KIRAN SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd...
14. Movement in funds - continued
Restricted Funds
Penny Appeal..
£10,000 grant to support Muslim service users with funds from 'zakat' to support them with cost of living.
Lloyds Bank Foundation..
Provides funds towards the cost of the Chief Executive's salary.
Trust for London:
Three years funding for part time Immigration Adviser.
Big Lottery..
Three years funding for specialist counselling servi￿.
International Women's Day".
Provides future activities and events for service users to ￿lebrate Intemational Women's Day on March 8th
annually.
LCFVAWG 2
Two years funding for Refuge Support Worker
Imkaan Margin 2 Centre..
Grant towards Counselling Co-ordinator salary and counselling service.
GLA-MOPAC..
Two years funding for one full time Specialist Domestic Abuse and one part time Immigration worker.
Glasspool
Three years funds for supporling women fleeing domestic abuse with small grants to purchase white goods and
essentials.
Solace
Income generated from counselling services.
LB Waltham Forest
Activities for South Asian Heritage Month.
25

KIRAN SUPPORT SERVICES
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Icontd...
15. ANALYSIS OF NET ASSETS
BETWEEN FUNDS
Unrestricted
Funds
2025
Restricted
Funds
2025
Total
Funds
2025
2025
Tangible fixed assets
Current assets
Current liabilities
358,551
(95,952)
77,269
435,820
(95,952)
As at 31 March 2025
£262,602
£77,269
£339,871
Comparative information for the analysis of net assets be￿een funds in the previous year is as follows=
Unrestricted
Restricted
Total
Funds
Funds
Funds
2024
2024
2024
2024
Tangible fixed assets
Current assets
Current liabilities
360,303
(65,763)
37.409
397,712
(65,763)
As at 31 March 2024
£294,543
£37,409
£331.952
16. FINANCIAL COMMITMENTS
Total future minimum payments under the housing management contract are as follows..
2025
2024
Amounts due within one year
£39,969
£39,969
17. CONTINGENT ASSETS
The charity has been awarded some multi-year grants with specified or implieLI timeframes which preclude
recognition of the full amount. The total amount awarded for future years but not recognised at March 2025
was £441,389 (2024 . £230,000).
26