Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 REGISTERED COMPANY NUMBER: 05730866 (England and Wales) REGISTERED CHARifi NUMBER: 1113797 REPORT OF THE TRUSTEES AND UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 FOR EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE)
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Page Report of the Trustees Independent Examinerfs Report ststement of Flnanclal Actlvltles Balance Sheet Notes to the Financial Statements 8 to 16 Detailed Staternenl of Financial Activities 17
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 The trustees, who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2025. The Iruslees have adopted the provisions of the Statement of Recommended Practice {SORPI 'Accounting and Reporting by Charities, issued in July 2014. The operating name of Easlleigh Citizens Advice Bureau is'citizens Advice Easeigh, OBJECTIVES AND ACTIVITIES Objectives and aims The charity's objects are to promote any charitable purpose for the benefit of the community in Eastleigh and surrounding areas by the advancement of education, the protection and preservation of health and the relief of povety, sickness and distress. The Citizens Advice service provides free. independent. confidential and impartial advice lo everyone on their rights and responsibilities. It values divefsity. promotes equality and challenges discrimination. The trustees confirm they have referred to the Charity Commission's guidance on public benefit when rewewing the charity's aims and obieclives. The charitable activities undertaken by their nalure and the improvements the activities have made to many lives are wilhoul doubt undertaken for the benefit of the public. The service aims= 1. To provide the advi people need for the problems they face. 2. To improve the policies and practices thal affect people's lives. Public benefil In shaping our objeclives for the year and planning our actiwlies, the trustees have considered the Charity Commission's guidance on public benefit. including the guidance 'public benefft-. running 8 chartty IPB201. ACHIEVEMENTS AND PERFORMANCE Charltable actlvltles Between our main office, outreach venues. and project work we adwsed 3.789 new and repeal clients with 15,317 issues. The top enquiry areas were.. Debt and financial capability- 4,835 issues (320h) Benefits and Tax Credits - 4,963 issues {32°ts1 Utilities and communications - 1,021 Issues {7%1 Relationships and family- 620 issues {4¥ts1 Employment - 480 issues130A) Housing - 905 issues16tyh) As well as the main office in Leigh Road, Easlleigh, we also operate from two additional locations in the Borough. We offer weekly drop-in advice sessions and appointments at the Pilands W1 Community Centre and Our Lady of Ihe Assumption Catholic Church in Hedge End. In-person services via our 3 venues continue to be popular clients. As part of Hampshire Advice Line, our partnership with Citizens Advice Hampshire and olher Local Citizens Advice. as well as callbacks. we dealt with 3,645 telephone calls during the year. Funding for the Money and Pensions Service Debt Advice Project. in parthership with Citizens Advice, was extended for a further year and as part of the Harnpshi Consortium of Citizens Advi, we also worked hard to issue fuel vouchers funded by the Household Support Fund. To complement this work on the Cost of Living Crisis, we applied for and were awarded funds from the Household supp( Fund to prowde other vital items to directly assist Eastleigh residents. In partnership w71h colleagues from Citizens Advice Hampshire. we participated in Home and Well. a project working th local health stakeholders to successfully move people on from hospital care back to their own homes as well as prevent, throijgh our work tackling the under detemiinants of health, them being admitted We were also pleased to successfully submit an application lo Hampshire County Council's Local Solutions grant fund lo develop a project working specifically with carers living in the borough. Cognis1n9 that they qUIre a great deal of supp(*t to stay well in their demanding roles. We were very fortunate lo attract 5 years of funding from the National Lottery Reaching Communities hjnd to undertake vital volunteer development work. Enabling us to employ a training manager, this project wll seek to overhaul our processes from recruitment to retention and increase the number of volunteers on our advice team. We also raised funds lo improve the condition of our building and the working experien of those giving their time to the charity, replacing security and electrical systems. overhauling the heating. installing new windows, put in insulation, exchanged our lights for LEDS. replaced carpets. installed solar panels and had the assistance of the local branches of B & Q and Brewers Decorator Centres to repaint our offices. The capital improvernents to our Eastleigh office was funded through a successful application to the VCSE Energy Efficiency Scheme. Page 1
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 ACHIEVEMENTS AND PERFORMANCE Research and campaigns Citizens Advice Eastleigh collects evidence from clients and then submits this eviden to Citizens Advice, who organise national campaigns. We submitted 393 evidence fomis during the year and took part in client experience surveys. Collecting evidence relating lo issues wth the Cost of Living Crisis (especially requests for food and fuel) formed our largest campaign. Perfom)ance Quality Frameworf( and Advice Quality Standard We lake part in the Citizens Advice Performance Quality Framework, to understand the quality of our services. We self-assess samples of our own advice cases each month and report on a quartedy basis_ Samples of thèse are reassessed externally. We also achieved the casework standard quality mark in telephone advice and a 'green' lexcellenll rating under the Leadership Self-Assessment, extemally audrted by cits.zens Advice, during our 3 yearly, in-person review. Funding In addition to our core grant from Easueigh Borough Council and the project funding mentioned above. Citizens Advice Eastleigh received donations from Bolley Parish Council. Fair Oak & Horton Heath Parish Council, Bishopsloke Parish Council, Hampshire Citizens Advice, Saafa. DEOS. the National Lotlery Reaching Communities Fund. Hampshire County Council, The Clothworkers Foundation. Liz Jarvis. Easlleigh BID. Chapman Care Care. our co-locating licencees and undertook another crowdfunder with the support of Aviva. We also received funding to help support our work with the Ministy of Justice. PLANS FOR THE FUTURE We wll continue to work closely with Easleigh Borough Council to rneet the requirements of our Service Level Agreement and identify where we can achieve more for our clients by working logelher. We will endeavour to renew our funding for the Debt Advice Project in partnership wth Cttizens Advice. We will also continue our partnership working with Citizens Advice Hampshire. FINANCIAL REVIEW Principal funding sources The majority of the Bureau's incoming grants were received from Eastleigh Borough Cne11. Reserves policy The position of the unrestricted selVeS is vieWed at our February Finance Sub-committee meeting and approved at the following Trustee Board Meeting. The Trustees consider it pnJdent to retain a minimum of cash reseeS equivalent to a minimum of six month's expenditure. At this level the Trustee Board feel that it would be able to continue activities of the charity in the event of a significant drop in funding. The Trustees have also reviewed the wider liability position of the charity and regard a proportion of £100,000 of the reserves to be restricted to building maintenance and dilapidation costs. The Slalement of Financial Activities for the year shows net movement in fvnds of £59.226 {2024'. £29.764). which has increased the accumulated surplus of total funds carried foThArd to £3(M).734 {2024.. £241.5081. STRUCTURE. GOVERNANCE AND MANAGEMENT Govemance and management The charity is controlled by ils goveming document. a mem(anduM and articles of association. The organisation is a charitable company limited by guarantee, as defined by the Companies Act 2(M)6. Governance Citizens AdviGe Easlleigh is governed by ils Trustee Board whiGh is responsible for setting the strategiG direction of the organisation and the policy of the charity. The trustees carry the ultimate responsibility for the conduct of Citizens Advice Eastleigh and for ensuring that the charity satisfies its legal and contractual obligations. Management Trustees meet as a minimum quarterty and delegate the day-1041ay Operati of the organisation lo the Chief Executive. As al the date of this report the Chief Executive is Ms. A Crawtord. The Trustee Board is independent from management. The Trustee Board has also established sub-committees for ffinance. personnel and risk. after merging the two IT, and health and safety sub-committees. Each sub-committee must comprise of 8t least two trustees and report on activities al each general meeting. The Trustee Board reviews sutrpcommittee temis of reference annually.. Re¢ruitment and appointment of new trustee$ Where there is a requirement for new trustees. these are identified and elected by the existing trustees and are recruited from the local community. Under the requirements of the memorandum and articles of association there musl be a maximum of fifteen and a minimum of three trustees. Page 2
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 STRUCTURE, GOVERNANCE AND MANAGEMENT Recruitment and appointment of new trustees Icontd.) The Iruslees can be elected at the AGM, nominated by member organisations or co-opted by the Trustee Board. Co-opted and nominated trustees are elected at ordinary meetings of the Trustee Board. Trustees setve a term of three years after which they must be re-elected. The induction and training of new Trustees is also overseen by existing or continuing Trustees. Key management personnel remuneration The pay of senior stsff is based on experience, seniority and length of seNce and is appropriate to the role they fulfil. The trustees ensure that salaries are in-line wlh what is ng paid for their role in the Charity Secior_ There were no trustees, remuneration or other benefits paid for the year. Related parties Citizens Advice Easdeigh is a rnember of Citizens Advice. the operating name of the National Association of Citizens Advice Bureaux, which provides a framework for standards of advice and casework management as well as monitoring progress against these standards. Operating policies are independently delemiin&J by the TnJslee Board of Citizens Advice Eastleigh in order to fvlfil its charitsble objects and comply wth the nalional membership requirements. Where one of the trustees holds the position of Irusleeldirector of another charity they may be involved in discussions regarding that other charity bul not in the ullim8te decision-making process. REFERENCE AND ADMINISTRATIVE DETAILS Reglstered Company number 05730866 {England and Wales) Registered Charity number 1113797 Registered office 101 Leigh Road Eastleigh Hampshire S050 9DR Trustees Ms A Winslanley Mr B Venney Mr D Blenkarn Mr D J Yeandle OBE {resigned 13.11.24) Ms D Bull Ms E Talbot (resigned 4.6.241 Ms T Park Mr B While Mr P Robertson (appointed 19.2.25) Mr M Kirby lappoinled 19.2.251 Mr G Richardson (appointed 19.2.251 Indgpendent Exarningr Lisa Wilson FCA Rothmans LLP Chartered Accountants Chilworth Point 1 Chilworth Road Southampton Hampshire S016 7JQ Bankers Barclays 1611212025 Approved by order of the board of trustees on ............................................. and signed on its behalf by- Signed by.. 9EeFA4&L............................................ Page 3
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025 Ms T Park- Trustee Page 4
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) Independent examinerfs rgport to the truslees of Eastleigh Citizens Advice Bureau (Limited by Guarantgel {'the Company) I report to the charity Iruslees on my examination of the accounts of the Company for the year ended 31 March 2025. Responsibilities and basis of report As the charity's Iruslees of the Company land also its directcKs for the purposes of company lawl you are responsible for the preparation of the accounts in accordance wth the requirements of the Companies Act 2006 {'the 2006 Acl'l. Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination. I report in respect of my examination of your charity's accounts as carried out under Section 145 of the Charities Act 2011 {'the 2011 Act'l. In carrying out my examination I have followed the Directions given by the Charity Commission under Section 145(51 Ib) of the 2011 Act. Independent examinerfs statement Since your charivs gross income exceeded £250,000 your exarniner rnusl be a member of a listed body. I can confirm that l am qualified lo undertake the examination because l am a member of the Institute of Chartered Accountants in England and Wales, which is one of the listed bodies. I have completed my examination. I confirm that no matters have o)me to my attention in connection with the examination giwng me cause to believe: accounting records were not kept in respect of the Company as requirgj by Section 386 of the 2006 Act.. or the accounts do not accord wth those records,. or the accounts do nol comply with the accounling requirernenls of Section 396 of the 2006 Act other than any requirement that the accounts give 8 true and fair view which is not a matler considered as part of an independent examination- or the accounts have not been prepared in accordance with the MethjS and principles of the Statement of Recommended Practice for accounting and reporting by charities {applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 10211. I have no concerns and have come across no other matters in connection wth the examination to which attention should be drawn in this report in order to enable a pr(per understanding of the accounts to be reached. Ji Lisa Wilson FCA The Institute of Chartered Accountants in England and Wales Rothmans LLP Chartered Accountants Chilworth Point 1 Chilworth Road Southampton Hampshire S016 7JQ 16 December 2025 Page 5
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2025 2025 TOL81 funds 2024 Total funds Unreslricted funds Restricted funds Notes INCOME AND ENDOWMENTS FROM Donations 23,388 23,388 10,610 Charitable activities Provision of advice and inforniation 255,204 144,650 399,854 360,673 Investment income Other income 7.522 7,750 7.522 7,750 5.063 2,238 Total 293.864 144.650 438,514 378.584 EXPENDITURE ON Charitable activities Provision of advice and information Improving policies and practices 139.336 61.240 138.830 39.882 278,166 101.122 267,371 81.449 Totsl 200,576 178,712 379,288 348,820 NET INCOMEIIEXPENDITURE) Transfers between funds 93.288 {38.9931 134.062} 38.993 59.226 29,764 15 Net movement in funds 54.295 4.931 59.226 29.764 RECONCILIATION OF FUNDS Total funds brought forward 240.508 1.000 241.508 211.744 TOTAL FUNDS CARRIED FORWARD 294.803 5,931 300,734 241,508 CONTINUING OPERATIONS All income and expenditure has arisen from continuing activities. The notes fomi part of these financial statements Page 6
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) BALANCE SHEET 31 MARCH 2025 2025 Total funds 2024 Total funds Unrestricted funds Restricted funds Noles FIXED ASSETS Tangible assets 12 8.819 8.819 14.170 CURRENT ASSETS Debtors Cash at bank 13 11.448 283,175 5,931 17.379 283,175 9.475 235,600 294.623 5.931 300.554 245.075 CREDITORS Amounts falling due wthin one year 14 {8.6391 {8.6391 {17.737} NET CURRENT ASSETS 285.984 5.931 291,915 227.338 TOTAL ASSETS LESS CURRENT LIABILITIES 294.803 5.931 300.734 241.508 NET ASSETS 294,803 5,931 300,734 241,508 FUNDS Unrestricted funds Restricted funds 15 294,803 5.931 240.508 1,000 TOTAL FUNDS 300.734 241.508 The charitable company is entled to exemption from audit under sects.on 477 of the Companies Acl 2006 for the year ended 31 March 2025. The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2025 in accordance with Section 476 of the Companies Act 2C#)6. The trustees acknowledge their responsibilities for lal ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of ils surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and Nthich otherwise comply with the requirements of the Companies Act 2006 relating lo financial statements, so far as applicable to the charitable company. Ib) These financial statements have been prepared in aCc(danCe with the provisions applicable to charitable companies subject to the small companies regime. The financial slatements were approved by the Board of Trustees and aulhorised for issue ..1611212025. . and were signed on its behalf by: on Sh7Aed by.. Ms T Park- Trustee The notes fomi part of these finanual statements Page 7
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 STATUTORY INFORMATION Eastleigh Citizens Advice Bureau is a ch8riL8tAe Company. limited by guarantee. registered in England and Wales. The companvs registered number and registered office address can be found on the Report of the Trustees. ACCOUNTING POLICIES Basis of preparing the financial statements The financial statements of the charilable company, which is a public benefit entity under FRS 102, have been prepared in accordance wlh the Charities SORP IFRS 1021 'Ac£ounting and Reporbng by Charities.. Statement of Recommended Practise Applicable to charibes preparing their accounts in accordance th the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019),, Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland., the Companies Act 2006 and the Charities Act 2011. The charity meets the definition of a public benefit entity under FRS 102. The charity has prepared Ihe financial statements in compliance wtth the ChariW5 goveming documents and in aordanCe with the following accounting policies. The accounts also comply with the Chariws goveming dr)cuments. These financial statements have been prepared on the going concem basis. as thefe 8re no material uncertainties about the charity's ability to continue. The trustees, have reached this conclusion based on the nature of the granl funding, contracts for which have been agreed for the foreseeable future. Easueigh Citizens Advice Bureau meets the definition of a public benefft entity uTrJer FRS 102. The functional currency of the charity is £ Stet1ing and the accounting wlicies have been applied consistenuy in each reporting period. In accordance with Section 14 of the Charities SORP IFR51021. the Chatity has taken exemption from the requirement lo prepare a statement of cash flows. Incoming resources Al incoming resources are recognised in the Statement of Financial Activities when the charity is entitled to the income and the amount can be quantrfied reasonable acojracy. Voluntary income by way of donations and grants that F0VIde core funding or are of a general nature are recognised in the Statement of Financial Actiwties when receivable. Grant income that is related lo perfomiance and specific deliverables is recognised once the charity eams the right to consideration by its perfomiance. Such income is only deferred when:_ 1. The donor specifies that the grant or donation must only be used in future accounting pericMJs-, or 2. The donor has imposed conditions that musl be met before the charity has unconditional enlillement. Other income in respect to sul>lease expenses recharged is recognised as as the letting service is provided. Investment income cornprbsing deposit account interest is recogni5ed on a receivable basi5. Resources gxpended Expènditure Expenditure is accounted for on an accruals basis as a liability is incurred. this being when Ihere is a legal or constructive obligation to that expenditure. when the amount can reliably be measured and settlement is probable. Expenditure includes any VAT charged which cannot be recovered and is reported as part of the expenditure to which it relates. The resources expended comprised those costs incurred by the charity in the delivery of it's acts'vities and services for the community. 11 includes both costs that can be directly allocated to the charity's activities and those indirect costs necessary to support them. Charitable Activitbes Expenditure on charitsble aclivtties indudes costs of providing community services to further the purposes of the charity and their associaled SUPFKTrrt costs. Advi¢e costs Page 8 continued...
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 ACCOUNTING POLICIES- continued Resources expended These costs relates directly to the charitys principal activities and are recognised as charitable expenditure. Costs include Accountancy costs and Finance charges. Support costs Support Costs comprise those costs which are incurred directly in supw)rt of expenditure on the objects of the charity and include govemance costs. finance and office costs. Govemance costs are those costs incurred in connection with the Complian with constitutional and statutory requirements of the charity. Allocation and Apportionment of Costs I costs are allocated beeen the expenditure calegories of the Stalement of Financial Actiwties on a basis designed lo reflect the use of the resour. Costs relating to a particular activity are allocated directly. Support costs are those functions that assist the WOTk of the charity but do not directly undertake charitable activities. Support costs include back offi costs, finance, personnel. payroll and costs which support the Charities programmes and activities. Support costs are allocated to each of the activities on one of the following bases.. either floor space or staff lime or slaff headcount. depending on the nature of the support costs. Grants offered subject lo conditions which have not been met at the year end date are noted as a commitment but not accrued as expenditure. Tangible fixed assets Depreciation is Pfovided al the followng annual rates in order to write off each asset over its estimated useful Plant and machinery Fixtures and fittings Computer equipment 25% on cost 25Yo (YI Cost 25PA on cost Tangible fixed assets are staled al histoncal cost less accumulaled depreualion and any accumulated impaimenl losses. Historical cost included expenditure that is directly attributable lo bringing the asset lo the location and condition necessary for it to be capable of operating in the manner intended by the charity- The assets. residual values, usefvl lives and depreciation methods are reviewed and if there is concem an impairment review is required over the carying value of an asset and is assessed by reference to the value in use or net realisable value of the assel when appropriate. Taxation The charity is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Financial Act 2010 and therefore it meets the definition of a charitable company for UK corporation lax purposes. Accordingly, the charity is potentially exempt from tsxalion in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the CorFM)ration Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992, to the extent that such income or gains are applied exclusively to charitable purposes. Fund accounting Unrestricted funds can be used in a¢¢ord8nce with the charitable objectives at the discretion of the trustees. Reslricled funds can only be used for particular reslricled purposes wthin the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. The costs of raisin9 and administering restricted fijnds aro charged against each specific Toslrictod fund. Penslon costs and other post-retirement benefits The charity operates a defined conlribulion nSIOn scheme which is a pension plan under which fixed contributions are paid into a pension fvnd and the charity has no legal or conslruclive obligation lo pay further contributions even if the fund does not hold sufficient assels to pay all employees the benefits relating to employee service in the current and prior periods. Contributions to defined pension scheme plans are recognised in the Statement of Financial Acti)rities when they are due. If contribution paymenls exceed the contribution due for seThice, the excess is recognised as a prepayment Operating lease commitments The charity classifies the leasing of the offiiE premise5 as an operating lease. Rental charges are recognised in the SOFA on a straight line basis over the term of the lease. Page 9 continued...
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 ACCOUNTING POLICIES- continued Operating lease commitments LEGAL STATUS OF THE CHARITY The Charity is a company limited by guarantee and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. CASH AND CASH EQUIVALENTS Cash and short-lerm deposits induded in the balance sheet comprise cash in hand and short-term deposits, with a maturity of 3 months or less. DEBTORS Prepayments are measured at the amount prepaid net of any trade discounts due. Other deblors a recognised when a legal or constructive (*)ligation exists and it is considered probable the debtor will pay. CREDITORS Creditors are recognised where the charity has a present obligation arising from a past event that will likely result in the transfer of funds to a third party and the amount due to settle the obligation can be liablY measured or estimated. DONATIONS 2025 2024 Donations 23,388 10,610 INVESTMENT INCOME 2025 2024 Deposit account interest 7.522 5,063 INCOME FROM CHARITABLE ACTIVITIES Unrestricted funds Restricted funds Total 2025 Total 2024 Donations Gfanls received 23,338 255.204 23,338 399.854 10.610 360,673 144.650 278,542 144,650 423,192 371,283 Grants analysis Unresliicted Restricted Total EBB Core Funding Money Advi Service Groundwork UK National Lollery Home and Well CitAH- HSF Citizens Advice Other 198.591 198,591 55,860 42,663 62,318 18,564 7,908 11,500 2,450 55,860 42.663 62.318 18.564 7.908 11.5QKJ 2.450 Tolal 255.204 144.650 399.854 Page 10 continued...
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 CHARITABLE ACTIVITIES COSTS Grant funding of activib'es Support costs (see note 7) Direct Costs Totsls Provision of adwcE and infom)ation Improving policies and practices 265.550 95.577 3.892 8,724 5,545 278,166 101,122 361.127 3.892 14.269 379,288 SUPPORT COSTS Govemance costs Management Finance Totals Provision of advice and information Improving policies and practices 6,254 2,166 107 2,363 3,379 8,724 5,545 8.420 107 5.742 14,269 Support costs, included in the above, are a5 follows.. 2025 2024 Provision of advice and infomatK)n Improving policies and practices Totsl activities Total activities Advertising Depreciation of tangible and heritage assets Bank charges Subscriptions Accountancy Legal fees 2.166 2.166 6.254 107 697 2,363 2,682 1,076 5,503 116 2,913 2,598 111 6,254 107 697 2.363 2,682 8,724 14.269 12,317 NET INCOMEI{EXPENDITUREI Net incomel{expenditurel is stated after ChargIn(creditingl. 2025 2024 Depreciation - owned assets Independent Examine¢slAccountancy fees 6,253 2.363 5,503 2,598 TRUSTEES. REMUNERATION AND BENEFITS There were no Iruslees, remuneration or other benefits for the year ended 31 March 2025 nor for the year ended 31 March 2024. Trustegs. expenses There were no trustees, expenses paid for the year ended 31 March 2025 nor for the year ended 31 March 2024. Page 11 continued...
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 10. STAFF COSTS 2025 2024 Wages and salaries Social security costs Other pension costs 202,502 10,528 12,561 193,920 7,265 11,559 225,591 212,744 The lolal employee benefits of key management personnel of the charity were £47.086 (2024 £42.016). The average monthly number of employees duri the year vras as filoW9. 2025 2024 Advisory staff - fijll time Advisory staff - part time Adminislralive staff - full lime Adminislratsve staff - part time No employees received emoluments in excess of£60,000. 11. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES Unrestricted funds Restricted funds Total funds INCOME AND ENDOWMENTS FROM Donations 10.610 10.610 Charitable activities Provision of advice and infonnation 291,752 68.921 360,673 Investment income Other income 5.064 2.238 5,063 2.238 Total 309.664 68,920 378,584 EXPENDITURE ON Charltable actlvitles Provision of advice and infomiation Improving policies and practices 185,403 65,159 81,968 16,290 267.371 81,449 Total 250.562 98.258 348.820 NET INCOMEI{EXPENDITURE} Transfers between funds 59.102 130,338) 129.338) 30,338 29.764 Net rnovement in funds 28,764 1.000 29,764 RECONCILIATION OF FUNDS Total funds brought forward 211,744 211.744 TOTAL FUNDS CARRIED FORWARD 240,508 1.000 241.508 Page 12 continued...
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 12. TANGIBLE FIXED ASSETS Fixtures and fftlings Plant and machinery Computer equipment Totals COST Al 1 April 2024 Additions Disposals 7.098 7,400 24,552 39,050 902 {4011 11001 (301 } Al 31 March 2025 7.gjo 7.400 24.251 39.551 DEPRECIATION Al 1 April 2024 Charge for year Eliminated on disposal 5.809 855 11(K)) 7.400 11.671 5.398 {301) 24,880 6,253 {401) Al 31 March 2025 6.564 7.400 16.768 30,732 NET BOOK VALUE Al 31 March 2025 1,336 7,483 8,819 At 31 M2reh 2024 1,289 12,881 14.170 13. DE8TORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2025 2024 Debtors Prepayments 5,931 11.448 1,000 8,475 17,379 9,475 14. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2025 2024 NEST Pension Social security and other taxes Other creditors Accrued expenses 1,639 2,778 3,084 10,236 286 8,353 8,639 17,737 15. MOVEMENT IN FUNDS Net movement in funds Transfers between funds At 31.3.25 At 1.4.24 Unrestricted funds CORE fund 240.508 93.288 (38.993} 294.803 Restricted funds Money Advice Serwce Hampshire County Council Local Solutions Grant CitAH- HSF (38.993) 38.993 1.000 (1,CN)O) 5.931 5.931 (34.062) 38.993 5,931 TOTAL FUNDS 241.508 59.226 300,734 Page 13 continued...
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 15. MOVEMENT IN FUNDS - continued Net movement in funds. induded in the above are as follows.. Incoming res(yJrces Resources expended Movement in funds Unrestrlcted funds CORE fund 293.864 (200.576} 93,288 Restricted funds Money Admce Serwce Hampshire County Council Local Solutions Grant CitAH- HSF National Lottery Reaching Communities Fund Home & Well Fund 55.860 (94.853} (38.9931 [1.0} (1.977} {1,0001 5,931 62.317 18.565 (62.317) (18,565) 144.650 (178.712) (34,0621 TOTAL FUNDS 438.514 (379.288) 59.226 Comparatlves for movement In funds Net movement in funds Transfers between funds At 31.3.24 At 1.4.23 Unrestricted funds CORE fund 211.744 59.102 (30.338} 240,508 Restricted funds Money Admce Serwce Hampshire County Council Local Solutions Grant (31.436) 31.436 2,098 (1.098) 1,000 (29.3381 30.338 1,000 TOTAL FUNDS 211.744 29.764 241,508 Comparative net movement in funds, included in the above are as followE- Incoming resources Resources expended Movement in funds Unrestrlcted funds CORE fund 309.664 (250.562} 59.102 Restricted funds Money Advice Setvice Harnpshire County Council Local Solutions Grant 55.920 (87.356) (31.4361 13.0(M) (10.902) 2.098 68.920 (98.258) {29,3381 TOTAL FUNDS 378.584 (348.8201 29,764 Page 14 continued...
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 15. MOVEMENT IN FUNDS - continued A current year 12 months and prior year 12 months combined postlion is as follows: Net movement in funds Transfers between funds At 31.3.25 Al 1.4.23 Unrestricted funds CORE fund 211,744 152,3 (69,331) 294,803 Restricted funds Money Advi Service Hampshire County Council Local Solutions Grant CitAH- HSF (70,429) 70,429 1.098 5.931 (1.098) 5,931 (63,4CM)) 69,331 5,931 TOTAL FUNDS 211.744 88.990 300,734 A current year 12 months and prior year 12 months comtmned net movement in funds. included in the above are as follows.. Incoming resources Resources expended Movement in funds Unrestricted funds CORE fund 603.528 (451.138} 152,390 Restricted funds Money Advice Serwce Hampshire County Council Local Solutions Grant CitAH- HSF National Lottery Reaching Communities Fund Home & Well Fund 111.780 (182.209) (70,4291 13.OQNJ 7.908 (11.902) (1.977} 1,098 5.931 62.317 18.565 (62.317) (18,565} 213.570 (276,970) {63,4001 TOTAL FUNDS 817.098 (728.108) 88,990 Restricted funds The Money Advice Service Debt Advice Project (fonnerfy Face-Io-Face Debt Advice Project) fund is restricted to providing debl adwce services. The HCC Local Solutions fund is a restricted lo support our working wth infoThal carers across the Borough of Eastleigh. The Household Support fund is restricted towards work to aydress digilal exclusion Cilszens Advice Hampshire IciTAHI- The National Lottery Reaching Communities Fund is restricted lo support the volunteer infrastructure and development project. The Home & Well fund, also through CTI AH, is a wraparound service that helps vulnerable people primarily in hospitals and primary care with energy povety needs and advice or signing posting for relaled social needs. Page 15 continued...
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025 16. EMPLOYEE BENEFIT OBLIGATIONS The MpanY operates 8 defined contritmjtion pension scheme. NEST Pension Scheme. At the balance sheet date, unpaid contrÉbulions of £0 (2024.. £1,639) were due to the fvnd. They are reported in creditors. 17. RELATED PARTY DISCLOSURES There were no related party transactions for the year end 31 March 2025.12024: Nill. 18. CAPITAL COMMITMENTS Al 31 March 2025, the company had no capital commitments contracted for but not provided for in these financial statements. {2024'. Nil) Page 16
Docusign Envelope ID: E59CB6E4.A3214FAC-A26F.5FE2DF624859 EASTLEIGH CITIZENS ADVICE BUREAU (LIMITED BY GUARANTEE) DAlLED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2025 2025 2024 INCOME AND ENDOWMENTS Donations Donations 23.388 10.610 Investment income Deposit account interest 7.522 5.063 Charitable activitiws Grants received 399.854 360,673 Other income Sub-lease expenses recharge 7,750 2,238 Total incoming resources 438.514 378,584 EXPENDITURE Charitable activities Wages Social security Pensions Staff travel expenses Volunteer travel expenses Equipment maintenance Office & computer costs Citizens Advice fees 202.502 10.528 12,561 195 5,056 4.928 14.154 5,016 193,920 7.265 11,559 971 3,935 7,784 13.859 3,402 F 11 Recruitment, training & advertising Sundries Rates Rent payable Light and heat Repairs to propety Cleaning Premises security Insurance Grants lo institutions 8.158 295 4,046 21,994 8.338 53.594 4.139 2.946 2.677 3.892 1,722 607 3,591 20,126 6,414 36,910 3.824 7.105 2,524 10,985 365,019 336,503 Support costs Management Advertising Depreciation of tangible and heritage assets 2.166 6.254 1.076 5,503 8,420 6,579 Finance Bank Gharges 107 116 Governance costs Subscriptions Accountancy Legal fees 697 2.363 2,682 2,913 2.598 111 5.742 5.622 Total resources ended 379.288 348,820 Net in¢ome 59.226 29,764 This page does not fom part of the statutory financial statements Page 17