Fulham Good Neighbours Service 

## Report of the Trustees 

for the Year Ended 31st March 2021 



## **Report of the Trustees and** 

**Audited Financial Statements for the Year Ended 31 March 2021** 

**for** 

**Fulham Good Neighbours Service** 


_I have to say a very big thank you for all the food you have given to me since l have had my stroke. l so appreciate you, you have been marvellous. Your (colleague) that comes each Thursday is my best friend, such a gentleman! Fulham Good Neighbours - one very good thank you, l am so happy the day I joined this wonderful organisation, which is doing so much in the Fulham area. Thank You. Just hope one day I will be able to be able to do some volunteering myself with you_ 

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Fulham Good Neighbours Service 

Report of the Trustees for the Year Ended 31st March 2021 

||||
|---|---|---|
|Report of the Trustees|3||
|Independent Examiner's<br>Report|21||
|Statement of Financial<br>Activities|22||
|Balance Sheet|23||
|Notes to the Financial<br>Statements|25||
|Detailed Statement of<br>Financial Activities|32||



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Fulham Good Neighbours Service 

## Statement of Financial Activities 

for the Year Ended 31st March 2021 

The trustees who are also directors of Fulham Good Neighbours Service for the purposes of the _Companies Act 2006_ , present their report with the financial statements of the charity for the year ended 31 March 2021. The trustees have adopted the provisions of _Accounting and Reporting by Charities: Statement of Recommended Practice_ applicable to charities preparing their accounts in accordance with the _Financial Reporting Standard_ applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019). 

## **Our history** 

Founded in 1966, Fulham Good Neighbours Service grew from the _Fulham District Nursing Association_ which itself was established as early as October 1919. 

Following the First World War, the Mayor of the _Metropolitan Borough of Fulham_ established the _Fulham War Memorial Trust Fund_ . This funded the construction and ongoing maintenance of a war memorial, located in Vicarage Gardens on Putney Bridge Approach. The remainder of the Fund was invested so to establish the _Fulham District Nursing Association._ 

In 1966 the then-named _London Borough of Hammersmith_ became responsible for local health care provision. Consequently, _Fulham District Nursing Association_ was dissolved. _The Fulham War Memorial Trust Fund_ transferred the remaining funds to the newly established Fulham Good Neighbours Service. 

In 2006 Fulham Good Neighbours Service moved to Rosaline Hall on Rosaline Road. Built in 1901, Rosaline Hall was initially a mission hall for the _Dawes Road Baptist Chapel_ . In 2019 Fulham Good Neighbours Service received _The Queen's Award for Voluntary Service_ . 

## **Vision, Mission and Values** 

**Vision Statement:** _To create an inclusive community where neighbours look out and care for each other_ . 

**Mission Statement:** _We enrich the lives of older people and people with disabilities in Fulham by providing practical help and creating opportunities to: Contribute to society; Connect with others; and Live life to the fullest_ . 

**Our Values:** _Trustworthiness_ ; _Being welcoming & inclusive_ ; and _Proactivity & flexibility_ . 

## **Our year, 2020/21** 

A fortnight ahead of the 2020/21 financial year, the UK went into national lockdown. The Coronavirus pandemic punctuated the entirety of the year, which followed. A series of government lockdowns and restrictions necessitated a transition from services, which had been largely community centre based at Rosaline Hall to services delivered to doorsteps via our work in _Homes & Gardens_ , in the wider _Community_ through our _Good Neighbour Scheme_ , and _Online_ . 

Compliance with government guidance, collaboration with local partners and the wider sector, and a sound understanding of local Coronavirus infection rates was essential so to best support beneficiaries, volunteers, and staff. 

The pandemic highlighted the dynamism of our community of neighbours. _Social Clubs_ such as our _Lunch Club_ , _Sunday Afternoon Tea_ and _Silver Clubs_ were replaced by a _Food to the Door_ service as part of our work in the _Home and Garden_ . In partnership with _The Smile Brigade_ , we ensured 85 beneficiaries received deliveries at least weekly, inclusive of toiletries. _Gardening_ , and _Decorating &_ 

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Fulham Good Neighbours Service 

Statement of Financial Activities 

for the Year Ended 31st March 2021 

_DIY_ also adapted so to ensure that they were delivered in a Covid-secure way. Our work in the _Community_ saw 114 active volunteers meet requests for shopping, medication delivery, dog walking and much more via the _Good Neighbour Scheme_ . _Befriending_ transitioned to telephone support, as did our _Reading Group_ . 

_Online_ , _Digital Inclusion_ transitioned to phone and other forms of remote support. Foundations laid by this project ensured _Art_ and _Chair Based Exercise_ transitioned swiftly to _Online_ iterations, directly supporting beneficiaries in the comfort and security of their own living rooms. 


**----- Start of picture text -----**<br>
900<br>800<br>700 Support Online<br>600<br>500 Support in the Community<br>400<br>300<br>Support in the Home & Garden<br>200<br>100<br>0<br>Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar<br>**----- End of picture text -----**<br>


The graph above details where our projects were delivered over the year.[1] The graph below specifically identifies the projects from which beneficiaries were supported. 


**----- Start of picture text -----**<br>
900<br>800<br>Digital Inclusion<br>700<br>Online Chair Based Exercise<br>Online Art<br>600<br>500 Good Neighbour Scheme<br>400 Befriending<br>300 Gardening & Decorating<br>200<br>Food to to the Door<br>100<br>0<br>Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar<br>**----- End of picture text -----**<br>


> 1 Please note that the X axis indicates the numbers of tasks or attendances that were completed each month, as opposed to the individual beneficiaries that were supported. 

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Fulham Good Neighbours Service 

Statement of Financial Activities 

for the Year Ended 31st March 2021 

## **Looking forward** 

Fulham Good Neighbours Service intends to maintain all project iterations and developments from 2020/21, while at the same time relaunching all projects that were delivered prior to the Coronavirus pandemic. 

We continue to provide alternatives to in-person projects, respecting that some beneficiaries prefer to access our projects _Online_ or in their _Home & Garden_ (as opposed to in the _Community_ at Rosaline Hall or more widely). At the same time, we are facilitating phased returns of all in-person projects with stringent Coronavirus risk management measures in place. 

_The Index for wellbeing in later life_ (2017)[2] identified 40 indicators which enhance an individual’s sense of wellbeing. Of these, _creative & cultural participation_ and _physical activity_ were the two most significant factors. Our _Art_ and _Chair Based Exercise_ projects therefore continue to be core to our work. These projects are now delivered in-person at Rosaline Hall while concurrently streamed online. In this way we can simultaneously meet the needs of beneficiaries more comfortable online in their home environment and those that prefer the community centre setting or who are unable to engage online. 

As per the _London Borough of Hammersmith and Fulham’s_ (LBHF’s) _Older People’s Commission_ (2019), we aim to make Fulham the best place to grow old. The Commission identified concerns held by local older people, which we directly aim to combat. We continue to be committed to providing activity which enables access to services; reduces the impact of poverty and deprivation; and mitigates against loneliness and isolation. 

We aim to take affirmative action on disability. As per the local _Disabled People’s Commission_[3] , we will ensure that there is ‘ _nothing about disabled people without disabled people_ ’. This continues to be an area for development. 

We remain committed to supporting older and disabled people living in Fulham. Our present offer includes: 

## **Support in the** _**Home & Garden**_ via: 

   - _Decorating & DIY_ – for those that cannot pay, nor have ability to do the work themselves 

   - _Food to the Door_ – hot meals/food packages and toiletries delivered up to four times a week 

   - _Gardening_ – for those that cannot pay, nor have the ability to do the work themselves. Also: 

      - _Adopt a Garden_ – befriending & gardening support 

      - Online Gardening workshops – delivered in partnership with Nubian Life 

- **Support in the** _**Community**_ and at our Community Centre via: 

   - _Good Neighbour Scheme_ - grocery shopping, medication delivery, appointment escorts etc 

   - _Befriending_ – via telephone or in person 

   - _Social Clubs_ – • Art, • Chair Based Exercise, • Lunch, • Reading, • Silver, • Sunday Tea 


> 2 _Age UK_ and the _University of Southampton_ 

> 3 nothing_about_us_without_us_hf_disabled_peoples_comission_report.pdf (lbhf.gov.uk) 

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Statement of Financial Activities for the Year Ended 31st March 2021 

## **Support** _**Online**_ via: 

- _Online Art Group_ – delivered directly into the homes of beneficiaries 

- _Online Chair Based Exercise_ – as above 

- _Digital Inclusion_ support – supporting those excluded from digital communications 

Thank you for your ongoing support. 

Jamie (Hilton), Director 

## **Our community** 

**Our beneficiaries** : As of 31st March 2021, we had 1,309 beneficiaries recorded on our database. However, the figure who accessed our services between 1st April 2020 and 31st March 2021 was 479. This represented an increase from 474 in 2019/20. Throughout the year we are in touch with each of the 1,309 via our _Birthday Card_ outreach project. 

**Our volunteers** : We benefitted from the invaluable dedication of 114 volunteers during this time, up from 107 volunteers in 2019/20. All volunteers provide references and are DBS checked. Due to Coronavirus restrictions, we ran our first ever _Volunteer Induction_ online in March 2021 (pictured below). 


**----- Start of picture text -----**<br>
Volunteer and<br>Beneficiary numbers<br>474 479<br>421<br>400<br>200 86 107 114<br>0<br>2018/19 2019/20 2020/21<br>Volunteers Beneficiaries<br>**----- End of picture text -----**<br>



_Receiving a weekly call from my volunteer means that I am not forgotten and assures me that someone wants to pick up the phone to talk ...to give their time to me. I am truly grateful and appreciative_ 

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Fulham Good Neighbours Service 

Statement of Financial Activities 

for the Year Ended 31st March 2021 

## **Funders and pro bono support** 

**Our funders** : Between 1st April 2020 and 31st March 2021 Fulham Good Neighbours Service benefitted from the generous funding of: 

_All Saints Fulham_ – funded our _Good Neighbour Scheme City Bridge Trust_ – funded our transition to home working inclusive of IT equipment 

_Co-op Community Fund_ – funded _Food to the Door Daisy Trust_ – funded our _Art Group Expat Foundation_ – funded our _Digital Inclusion_ project _Florence Cohen Charitable Trust_ - funded our _Digital Inclusion_ project _Marston Properties_ – funded various projects _Screwfix Foundation –_ funded our _Decorating & DIY_ project _Tesco Bags of Help_ – funded _Food to the Door The Albert Hunt Trust_ - funded our _Digital Inclusion_ project _The Edward Gostling Foundation_ – funded our _Befriending_ project _The Greenhall Foundation-_ funded our _Good Neighbour Scheme_ 

_The Innholders_ - funded our _Decorating & DIY_ project 

_The London Borough of Hammersmith and Fulham_ – funded staff salaries 

_The London Community Foundation_ – funded our funded our _Good Neighbour Scheme_ , _Befriending_ and _Food to the Door_ project 

_The National Lottery Community Fund_ – funded our _Adopt a Garden_ project and provided a Coronavirus Crisis grant 

_The People’s Postcode Trust_ – funded our Social Clubs 

_The Vitol Foundation_ – funded our _Social Clubs_ 

_The William Allen Young Trust_ – funded our _Social Clubs_ 

_United in Hammersmith and Fulham_ – funded our _Social Clubs_ 

_Waitrose Community Matters_ – funded our _Social Clubs_ and core costs 

**Pro bono support** : Fulham Good Neighbours benefitted from generous pro bono support over the year, including from: 

Amy Ark – provided pro-bono Human Resources support, and Learning and Development guidance _Assael Architecture_ – supported our _Gardening_ and _Decorating_ projects via their corporate volunteering scheme 

_City Harvest_ - provided free food to support our activities at Rosaline Hall 

_Marston Properties_ - continue to be the main sponsor of _Parsons Green Fair_ despite cancellation this year 

_The Felix Project_ - provided free food to support our activities at Rosaline Hall 

_The Smile Brigade –_ provided food parcels and toiletries to up to 80 of our beneficiaries up to four times a week. 

_Totality Services_ - provided pro-bono IT support _Wavestone_ – supported marketing and promotional work 

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Fulham Good Neighbours Service 

Statement of Financial Activities 

for the Year Ended 31st March 2021 

## **Our activity** 

**Key highlights** : Volunteers, staff, and partners ensured beneficiaries were supported with Coronavirus safety at the forefront. While this curtailed some activity, it provided opportunities elsewhere. Ever closer partnerships were forged with _The Smile Brigade_ , _Maskell Biokineticists_ , Flora Duley and _Nubian Life_ . 

The foresight to invest in _Digital Inclusion_ in recent years, and Lucia Ciolanel’s excellent work in developing the project enabled a swift transition to _Online_ services. The _Online_ format of both _Chair Based Exercise_ and _Art_ grew in popularity to the extent that additional weekly classes were delivered to satisfy demand. The flexibility of _Maskell Biokineticists_ and Flora Duley respectively ensured that the projects flourished. 

Monique Newton’s achievements, as Founder and CEO at _The Smile Brigade_ , are rightfully recognised across the Borough. 85 of our beneficiaries benefitted from this partnership on a weekly basis. Stephen Fay delivered hot/cold/chilled meals, groceries, and toiletries from our electric van to housebound beneficiaries and others hit particularly acutely by the pandemic. 

Barney Valentine led on developing risk management procedures so to allow for continued delivery of our _Gardening_ projects. This limited the number of beneficiaries that we could support to those with front gardens or gardens with accessible side gates, though ensured continued project delivery for almost the entirety of the year. 

_Adopt a Garden_ , led by Lucia Ciolanel, massively over-achieved on targets for a second year, ensuring that beneficiaries continued to be supported via an innovative series of online tours, workshops, and outreach projects. This has led to further investment in the project from the _National Lottery Community Fund_ , inclusive of an external evaluation which will take place from 2021/22. 

Staff also invested in their own learning and development. This included Ruth George successfully completing all eight modules of the _European Computer Driving Licence_ – a huge achievement over the course of 12 months - and Lucia Ciolanel completing the _Prince2_ project management qualification at foundation and practitioner level. Barney Valentine studied at the _School of Social Entrepreneurs_ leading to the 2021/22 launch of a fundraising strand within the _Gardening_ project. This is an extremely exciting development, which will cover up-front costs of developing the project in increasingly sustainable ways such as onsite composting of all garden waste. 

A thorough data review ahead of the 2021 strategy update, detailed areas for development in terms of our monitoring and evaluation and outreach. This will prove pivotal in ensuring that we support those most in need going forward. The learning from this review will be applied to a more detailed analysis over the course of 2021/22. 

The pandemic unfortunately necessitated the cancellation of the Parsons Green Fair. In 2019/20 income from the Fair had represented 14% of our total income at £28,331. Further, the contracting of the global economy resulted in both tightening of previously available funding and falls in the value of our investments. However, other funding opportunities emerged, and we were fortunate to benefit from specific Coronavirus grants from _The National Lottery Community Fund_ , _City Bridge Trust_ and _The London Community Foundation_ . The combination of these funds amounted to 27% of total funding for the year. 

2020/21 saw Fulham Good Neighbours Service avoid running at a planned deficit for the first time since Nina Dobosharevich’s generous legacy donation in 2015. While lockdowns lent themselves to less expenditure in many ways, Jac Davies should also be credited for ensuring value for money for the charity. Through careful contract and cost management, expenditure was reduced from £244,786 in 2019/20 to £208,384 this year. 

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Fulham Good Neighbours Service 

Statement of Financial Activities for the Year Ended 31st March 2021 

We were also successful in achieving media recognition for our work. This included a _BBC_ radio interview and article in _Urban Village London_ . Longstanding volunteers Lyn Halley (pictured below) and Jill Weston (pictured on page 11) were also featured on the _Hammersmith Bid_ sanitiser stations as exemplars of outstanding voluntary work. 


**The projects:** We offered the following projects for the benefit of older and disabled people living in Fulham. 

## **Support in the** _**Home and Garden**_ 

_**Decorating & DIY**_ : due to Coronavirus restrictions, the project had to be placed on hiatus for almost the entirety of the year. Stephen Fay, our _Decorating & DIY_ lead, was pivotal in supporting our _Good Neighbour Scheme_ and _Food to the Door_ project during this time. He has since relaunched the _Decorating & DIY_ project. 

_**Food to the Door**_ : this project was new, providing an alternative to the _Lunch_ , _Silver_ and _Sunday Afternoon Tea Social Clubs._ We partnered with _The Smile Brigade_ to deliver food parcels and toiletries to housebound beneficiaries. Stephen Fay utilised our electric van (pictured below) so to ensure 85 of our beneficiaries benefitted on a weekly basis. While we were unable to support as many beneficiaries as we had in previous years via the _Social Clubs_ , we were able to achieve a significant increase to the number of meals that were provided. 



**----- Start of picture text -----**<br>
Food to the Door<br>2919<br>3000<br>2000<br>1031 972<br>1000<br>118 112 85<br>0<br>2018/19 2019/20 2020/21<br>Beneficiaries Tasks/visits<br>**----- End of picture text -----**<br>


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Fulham Good Neighbours Service 

Statement of Financial Activities for the Year Ended 31st March 2021 

_I have to say a very big thank you for all the food you have given to me since l have had my stroke. l so appreciate you, you have been marvellous. Your (colleague) that comes each Thursday is my best friend, such a gentleman!_ 

_**Gardening**_ : our staff and volunteers[4] completed 653 gardening tasks for 241 beneficiaries. This was a considerable increase on last year due to the development of the online and outreach strands of the gardening projects. Figures this year also include our partnership with _Nubian Life[5]_ delivering the _Adopt a Garden_ project in the north of the Borough. The success of our gardening projects was in spite of Coronavirus restrictions. So to adhere to our Coronavirus risk assessments, Barney Valentine (pictured below), our _Gardening_ lead, was limited to front gardens or gardens that could be accessed by a side gate. 


**----- Start of picture text -----**<br>
Gardening<br>800 653<br>600<br>317<br>400 241<br>184<br>200 100 133<br>0<br>2018/19 2019/20 2020/21<br>Beneficiaries Tasks/visits<br>**----- End of picture text -----**<br>



_My very special gratitude to Barney, who is always so kind, helping me in my garden!!! May God bless such kind, generous in spirit persons with great health and happiness!_ 

_**Adopt a Garden**_ : The number of gardening tasks, which we completed was bolstered enormously by a second successful year for the _Adopt a Garden_ project in partnership with _Nubian Life_ . The project matches local volunteers with beneficiaries, providing both befriending and garden support. Led by Lucia, the project innovated in numerous ways over the last year, so to ensure that beneficiaries were supported even under lockdown restrictions. This included a series of online workshops and outreach projects. 

An online _Terrarium Workshop_ (pictured below) was delivered by _Key Royal Botanic Gardens_ . 

> 4 Including _Nubian Life_ staff and volunteers with whom we partner on the _Adopt a Garden_ project 

> 5 _Nubian Life_ was established in 1995 in direct response to a gap in the service provision within the borough for its aging African Caribbean population. Since 2019, we have collaborated on the _Adopt a Garden_ project funded by the _National Lottery Community Fund_ . 

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Fulham Good Neighbours Service 

Statement of Financial Activities 

## for the Year Ended 31st March 2021 



**----- Start of picture text -----**<br>
Adopt a Garden 573<br>600<br>400<br>161<br>200 135<br>31<br>0<br>2019/20 2020/21<br>Beneficiaries Tasks/visits<br>**----- End of picture text -----**<br>


_…is looking after me. She is a joy. I cannot do the garden, except when standing up, deadheading the roses things like that. So, she helps. Of course, because of the lockdown, she couldn't come but we kept in touch over the telephone, which is a great pleasure._ 

## **Support in the Community** 

_**Befriending:**_ the project, led by Ruth George, transitioned largely to telephone support as opposed to visits. This saw an increase to the regularity in which volunteers and beneficiaries were in contact. While we are not comparing like for exact like we saw a huge increase in engagement over the year with 1,386 contacts versus 297 in 2019/20. We also saw 105 beneficiaries supported, which was an increase on 37 in the previous year. 


**----- Start of picture text -----**<br>
Befriending<br>1386<br>1000<br>500 263 297<br>105<br>23 37<br>0<br>2018/19 2019/20 2020/21<br>Beneficiaries Tasks/visits<br>**----- End of picture text -----**<br>



_Receiving a weekly call from my volunteer means that I am not forgotten and assures me that someone wants to pick up the phone to talk ...to give their time to me. I am truly grateful and appreciative of his call_ 

_**Good Neighbour Scheme**_ : our volunteers completed 870 tasks for 185 beneficiaries. These numbers were down on 2019/20 but were an increase still on 2018/19. In pre-pandemic times, the scheme encompassed escorts to appointments, respite care, transport, wheelchair pushing, pet care, medication collection/delivery, support for the _Parsons Green Fair_ , and more; however, government restrictions and lockdowns curtailed much of this. The scheme came to focus on _Essential Tasks_ such as shopping and medication collection/delivery. 

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Fulham Good Neighbours Service 

Statement of Financial Activities for the Year Ended 31st March 2021 

Jill Weston, pictured below, sends out birthday cards to all beneficiaries on our database every year as part of the _Good Neighbours Scheme_ . 



**----- Start of picture text -----**<br>
Good Neighbour Scheme<br>1500<br>1048<br>870<br>1000<br>658<br>500<br>187 196 185<br>0<br>2018/19 2019/20 2020/21<br>Beneficiaries Tasks/visits<br>**----- End of picture text -----**<br>


_FGN creates a community where neighbours look out and care for each other because of volunteers helping me with shopping, gardening, and repairs to my wardrobe due to my disabilities and age_ 

_**Social Clubs**_ : _Social Clubs_ such as our _Lunch_ , _Sunday Afternoon Tea_ and _Silver Clubs_ were replaced by our _Food to the Door_ service as part of our work in the _Home_ . Our _Art_ and _Chair Based Exercise_ groups went online, while our _Reading_ group transitioned to weekly telephone calls by the group’s lead, Avril Peyton. Avril phoned each of the group, reading a poem to each beneficiary at the same time as a _Befriending_ call. 

_I enjoy everything about it, the_ (Reading group lead) _is so cheerful and upbeat as she is at Rosaline Hall prior to lockdown. I appreciate and very much look forward to my Thursday calls - It really is the highlight of my week!_ 

The _Art_ , _Reading_ and _Carers Club_ returned to Rosaline Hall briefly during a gap in lockdown in September and October 2020. 

_**The Parsons Green Fair**_ : Due to the Coronavirus pandemic, the Fair was unfortunately cancelled this year. The free family festival is scheduled to return on Saturday July 2[nd] , 2022. The event is a key source of income, providing a platform to promote our full suite of services and other local enterprise. _Marston Properties_ , our main sponsor, are fundamental to making the _Fair_ such a success. 

## **Support** _**Online**_ 

_**Digital Inclusion:**_ our volunteers completed 326 tasks compared to 180 visits last year. Since this was largely via telephone or other forms of remote support, as opposed to home visits, it lent itself to more regular contact. During the year 36 beneficiaries were supported by 39 volunteers. The number of beneficiaries was down slightly on last year with many beneficiaries keen to await a return to in-person meeting. Despite this, Lucia Ciolanel ensured a hectic schedule of online activity throughout the year, innovating and collaborating across projects and partners. The photo montage below provides a snapshot of the various activity that took place. 

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Fulham Good Neighbours Service 

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_It's a wonderful service. For year and years, I've been looking for someone to help me with IT. The volunteer, he is so good! I can ask him all my questions. I think when I am done with everything, I might still see him just once or twice a month._ 

_**Online Art**_ **:** Supported by the _Digital Inclusion_ project, the project went _Online_ for the most part of the year. Due to popularity of the project and beneficiary demand, we added an extra weekly session. This year, the group produced a gallery at both Rosaline Hall (pictured below) and online. A calendar was also produced, which was utilised for both marketing and fundraising purposes. 



**----- Start of picture text -----**<br>
Art<br>600 551<br>476<br>500<br>411<br>400<br>300<br>200<br>100<br>21 24 16<br>0<br>2018/19 2019/20 2020/21<br>Beneficiaries Attendances<br>**----- End of picture text -----**<br>


_Thank you for the class and opportunity to try something new, that had it not been for FGN, I would not been included in such an awesome creative event, I am happy and grateful for all the time, effort and consideration put into this workshop and all projects that keep us going, active and included in our local community. I highly recommend the service, Flora's [Art] classes and this was so empowering!_ 

_**Online Chair Based Exercise**_ **:** Supported by the _Digital Inclusion_ project, the project went _Online_ for the entirety of the year. Again, due to demand, an additional class was added to the programme during 2020/21. While a broadly similar number of beneficiaries were supported as last year, we saw an increase to the number of attendances. 

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Fulham Good Neighbours Service 

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**----- Start of picture text -----**<br>
Chair Based Excercise<br>1500 1250<br>926<br>1000 805<br>500<br>42 45 43<br>0<br>2018/19 2019/20 2020/21<br>Beneficiaries Attendances<br>**----- End of picture text -----**<br>



_Simon’s Exercise Class is Wonderful and designed for each of us. It has been a ROCK in this ever-changing World as well as everyone at Fulham Good Neighbours._ 

## **Our Impact** 

Our impact is reflected in the results from our beneficiary survey, which is conducted throughout the year. The survey measures our impact versus our vision, mission, and values. 


**----- Start of picture text -----**<br>
Impact survey results 2020/21<br>100% 100%<br>100% 86% 86%<br>90%<br>80%<br>70%<br>60%<br>50%<br>40%<br>30%<br>14% 14%<br>20%<br>10%<br>0%<br>Do you think FGN Do you think our Do you think our Would you<br>creates a community services enable you to services enable you to recommend FGN?<br>where neighbours contribute to society? oversome isolation<br>look out and care for and loneliness?<br>each other?<br>Yes Maybe<br>**----- End of picture text -----**<br>


100% of beneficiaries felt that we create a community where neighbours look out and care for each other. This was up from 89% in 2019/20. 

_I have many friends who you kindly look after in various ways, including myself._ (Volunteer) _is very kind and thoughtful_ 

86% of beneficiaries felt that our services enabled them to live independently and to contribute to society. This was down from 88% in 2019/20. The remaining respondents answered ‘maybe’. 

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Fulham Good Neighbours Service 

Statement of Financial Activities for the Year Ended 31st March 2021 

_Through the online Zoom classes, we are able to stay healthy and fit enough to not be so much of a burden on other kind people_ 

86% of beneficiaries felt that our services helped them overcome isolation and loneliness. This was up from 85% in 2019/20. 

_Definitely, YES!_ (Volunteer) _organised, since the beginning of the virus in March, a coffee morning. She, with other neighbours, bought their own coffee and chairs and we had a delightful meeting on the pavement and me sitting on at the open front door._ 

100% of beneficiaries would recommend FGN to someone else. This figure was the same as in 2019/20. 

_I think we are extremely lucky to know of such a fantastic charity_ 

## **Financial review** 

Fulham Good Neighbours Service ran at a surplus for the first year since Nina Dobosharevich’s very generous 2015 legacy. We had run at a planned deficit for the preceding four years. The legacy funds continue to ensure delivery of a wider range of services than prior to their receipt. The remainder of these funds, alongside all additional legacy income, continues to be invested into an Expendable Endowment Fund so to secure the longer-term future of the charity. 

Our biggest funder during the year was the _National Lottery Community Fund_ , followed by the _London Borough of Hammersmith and Fulham_ . The _Parsons Green Fair_ , which had provided a significant proportion (14% in 2019/20) of our income in recent years, was unfortunately cancelled in 2020 due to the Coronavirus pandemic. We continue to fundraise via other income streams, which are largely made up of trusts and foundations. In addition, we continue to utilise income gained from investments, particularly our legacy income. We were fortunate in 2020 to take advantage of fundraising opportunities, which resulted from the Coronavirus pandemic. 

The chart below demonstrates our income diversity for the year. 

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Fulham Good Neighbours Service 

## Statement of Financial Activities 

## for the Year Ended 31st March 2021 


**----- Start of picture text -----**<br>
PGF, Legacies, & Other local grants, £3,266, 1%<br>LBHF, £47,000,<br>19%<br>Investments, £10,815, 4%<br>T&F, £86,361,<br>35%<br>Lottery,<br>£71,226, 29%<br>Corporate,  Donations ,<br>£20,195, 8% £10,969, 4%<br>**----- End of picture text -----**<br>


The second chart specifically identifies that 27% came from Coronavirus specific grants. This amounts to £68,004 which we will not have access to in 2021/22. We have a broad range of funders across various income streams; however, further diversification is important so to spread risk across a greater number of funders and types of funding. Setting income targets with realistic consideration for market trends is therefore essential. 

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Fulham Good Neighbours Service 

Statement of Financial Activities 

for the Year Ended 31st March 2021 


**----- Start of picture text -----**<br>
PGF, Legacies, &<br>Investments, £10,815, 4% C-19 crisis, £68,004, 27%<br>Other local<br>grants, £3,266,<br>1% T&F, £61,955,<br>25%<br>LBHF, £47,000,<br>19%<br>Corporate,<br>£20,195, 8%<br>Lottery (not C-19), £27,628, 11%<br>Donations , £10,969, 5%<br>**----- End of picture text -----**<br>


**Risk and Reserves Policy:** To best manage potential risk to Fulham Good Neighbours Service, an Organisational Risk Register identifies potential risks to our Governance, Operations, Finance, and Compliance, alongside measures so to mitigate these risks. 

As per our policy, free reserves should provide Fulham Good Neighbours Service with adequate financial stability and the means to meet our charitable objectives for the foreseeable future. As a minimum the trustees aim to maintain free reserves at an equivalent level to one year's operational expenditure with consideration for realistic funding streams. 

The trustees believe that risks to the organisation and its property are adequately covered by its insurance and reserves. Our reserves are a mix of designated funds and free reserves. Those funds designated for a specific purpose are retained as such until that purpose is fulfilled. The trustees review the amount of free reserves that are required to ensure that they are adequate to fulfil the charity's continuing obligations on a bi-monthly basis. 

Fulham Good Neighbours Service is a _Going Concern_ for the foreseeable future. 

## **Governance and management** 

**Governing document:** Fulham Good Neighbours Service is governed by _Memorandum and Articles of Association_ signed on 15[th] November 2005. This provides that: 

- With his or her consent, the Mayor of the _London Borough of Hammersmith and Fulham_ is to be president of the charity; and 

- There should be an elected Trustee Board including Chair, Vice Chair and Treasurer and up to seven other members. 

For the purposes of charity law, the Trustee Board is the executive trustee body of Fulham Good Neighbours Service. The trustees and president perform non-executive roles and are regarded as custodian trustees. 

17 



Fulham Good Neighbours Service 

Statement of Financial Activities 

for the Year Ended 31st March 2021 

**Trustees:** The board consists of not less than three and no more than ten persons elected by members of the company (Art.30.1). The members of the company are the trustees (Art.4.2). The board can appoint anyone to fill a vacancy in the membership of the board. They hold the office until the next annual general meeting (AGM) (Art.33.1). At each AGM after their election or appointment all trustees shall retire but all are eligible for re-election provided that no trustee may serve for a period of more than seven years without a period of a year out of office (Art.31.1 ). 

The board of trustees meets nine times a year. At the AGM one third of trustees retire by rotation and are eligible for re-election. The board can also co-opt additional trustees during the year who hold office until the next AGM, when they may be reappointed. The board of trustees elects the Chair and Treasurer. When necessary, trustees are recruited through the media and specialist recruitment agencies. 

All new trustees go through a recruitment and induction process and are selected with a view to ensuring that the board has an appropriate mix of skills and experience relevant to Fulham Good Neighbours Service strategic and operational requirements. Regular trustee skills audits help to identify any gaps in skills or experience. 

On appointment, trustees complete a register of interests, and receive copies of the charity's accounts, _Memorandum & Articles of Association_ , and major policies. Trustees are encouraged to take up volunteer roles in the charity’s various projects and to participate in external training opportunities. All trustees require a DBS. 

There are no specific restrictions placed on the trustees' powers of investment by the constitution. 

**Management:** The charity has a flat management structure and actively promotes increased involvement of employees in the decision-making process. On a day-to-day basis, the charity is managed by a director. 

Fulham Good Neighbours Service is an active member of _SOBUS_ (community development agency for Hammersmith & Fulham) and sits on the steering group of its _Providers for Older People Services_ forum. 

**Our Staff:** Fulham Good Neighbours Service is accredited with the _London Healthy Workplace Scheme_ reflecting our dedication to the wellbeing of our staff. We aim to recruit and retain high calibre individuals who not only contribute to the achievement of the charity's aims and objectives but also understand and support the ethos and culture of the organisation. 

All staff members undergo training in Adult Safeguarding, Dementia Awareness, First Aid, Health & Safety and Prevent Awareness. Further training is offered depending on the role and interests. 

18 



Fulham Good Neighbours Service 

Statement of Financial Activities 

for the Year Ended 31st March 2021 

## The staff team for 2020/2021 included: 

Barney Valentine - part-time Gardening Project Co-ordinator. Barney joined us in March 2019. Jacqueline Davies - part-time Finance and Parsons Green Fair Administrator. Jac joined us in June 2017. 

Jamie Hilton - full time Director. Jamie joined us in April 2020. 

Lucia Ciolanel - full- time Digital Inclusion and Adopt a Garden Project Co-ordinator. Lucia joined us in April 2018. 

Monique Newton - part-time Fulham Sunday Afternoon Tea Co-ordinator. Monique joined us in February 2018. 

Ruth George - part-time Volunteer Co-ordinator. Ruth joined us in February 1992. 

Stephen Fay - part-time Decorating Project Co-ordinator. Stephen joined us in August 2017. 

**Pay:** Fulham Good Neighbours Service follows the _National Joint Council_ (NJC) for Local Government Services pay scales. Rates of pay are uplifted in line with any changes made to the NJC. 

**Environmental Responsibility:** Fulham Good Neighbours Service recognises our environmental obligations. We have taken the following measures over the last year: 

- Environmentally conscious travel: 

   - We use an electric van (with our own charging point) for project delivery. 

   - We promote environmentally friendly commuting with our bike stand and _Cycle to Work_ scheme. 

   - Our _Food to the Door_ project is now delivered by bike. 

- Environmentally conscious energy consumption and products: 

   - We use renewable (non-nuclear) electricity and gas, and all our appliances are at least A rated and lights are energy efficient LED lights. 

   - We have applied for planning permission for solar panel installation at Rosaline Hall so to reduce our carbon footprint. 

- We use environmentally friendly cleaning products and Fairtrade food products. 

- ▪ Environmentally conscious project delivery: 

   - We have partnered with _The Smile Brigade_ , _City Harvest_ and _The Felix Project_ to reduce food waste by utilising donated food for activity at Rosaline Hall. 

   - We have scheduled talks with the Climate Change department at LBHF for our _Lunch Clubs_ . 

   - We are purchasing a shredder to reduce need for black bin bags and so to provide mulch to local gardens. 

**Statement on Public Benefit:** The trustees are confident that Fulham Good Neighbours Service work meets all criteria outlined in _The Charity Commission’s_ guidance on public benefit. 

19 



Fulham Good Neighbours Service 

Statement of Financial Activities for the Year Ended 31st March 2021 

## **Reference and administrative details** 

## **Registered Company number** 

05639340 (England and Wales) 

## **Registered Charity number** 

1113752 

## **Registered office** 

70 Rosaline Road Fulham London SW6 7QT 

## **Trustees** 

Mr R J E Fryer Chair Ms S M O'Neill Vice-Chair Mr N A Outred Honorary Treasurer Ms L E Payne Ms K A Payne Ms A N Sansom Ms J H Whittle Ms A Peyton Ms A D Meakin 

## **Independent Examiner** 

Nordens The Retreat 406 Roding Lane South Woodford Green Essex IG8 8EY 


20 



Fulham Good Neighbours Service 

for the Year Ended 31st March 2021 

## Statement of Financial Activities 

## **Independent examiner's report to the trustees of Fulham Good Neighbours Service ('the Company')** 

I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2021. 

## **Responsibilities and basis of report** 

As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act'). 

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act. 

## **Independent examiner's statement** 

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe: 

accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act; or 

the accounts do not accord with those records; or 

the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or 

the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)). 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 


21 



Fulham Good Neighbours Service 

Statement of Financial Activities for the Year Ended 31st March 2021 

|**Notes**<br>**INCOME AND ENDOWMENTS FROM**<br>Donations and legacies<br>Investment income<br>2<br>Other income<br>**Total**<br>**EXPENDITURE ON**<br>Raising funds<br>3<br>**Charitable activities**<br>general<br>**Total**<br>**NET INCOME/(EXPENDITURE)**<br>**Other recognised gains/(losses)**<br>Gains on revaluation of fixed assets<br>**Net movement in funds**<br>**RECONCILIATION OF FUNDS**<br>**Total funds brought forward**<br>**TOTAL FUNDS CARRIED FORWARD**|**Unrestricted**<br>**funds**<br> <br>**£**<br>**9,984**<br>**11,454**<br>**15,244**<br>**36,682**<br>**-**<br>**(124)**<br>**(124)**<br>**36,806**<br>**-**<br>**36,806**<br>**1,300,752**<br>**1,337,558**|**Restricted**<br>**fund**<br>**£**<br>**-**<br>**-**<br>**206,183**<br>**206,183**<br>**-**<br>**208,808**<br>**208,808**<br>**(2,625)**<br>**-**<br>**(2,625)**<br>**66,825**<br>**64,200**|**31.3.21**<br>**Total**<br>**funds**<br>**£**<br>**9,984**<br>**11,454**<br>**221,427**<br>**242,865**<br>**-**<br>**208,684**<br>**208,684**<br>**34,181**<br>**-**<br>**34,181**<br>**1,367,577**<br>**1,401,758**|**31.3.20**<br>**Total**<br>**funds**<br>**£**<br>15,624<br>15,128<br>176,465<br>207,217<br>11,711<br>233,075<br>244,786<br>(37,569)<br>379,446<br>341,877<br>1,025,700<br>1,367,577|
|---|---|---|---|---|



22 



Fulham Good Neighbours Service 

## Balance Sheet 

## 31st March 2021 

|**Notes**<br>**FIXED ASSETS**<br>Tangible assets<br>7<br>Investments<br>8<br>**CURRENT ASSETS**<br>Debtors<br>9<br>Cash at bank and in hand<br>**CREDITORS**<br>Amounts falling due within one year<br>10<br>**NET CURRENT ASSETS**<br>**TOTAL ASSETS LESS CURRENT LIABILITIES**<br>**NET ASSETS**<br>**FUNDS**<br>11<br>Unrestricted funds<br>Restricted funds<br>**TOTAL FUNDS**|**Unrestricted**<br>**funds**<br> <br>**£**<br>**873,364**<br>**413,386**<br>**1,286,750**<br>**12,561**<br>**75,982**<br>**88,543**<br>**(37,735)**<br>**50,808**<br>**1,337,558**<br>**1,337,558**|**Restricted**<br>**fund**<br>**£**<br>**7,875**<br>**56,325**<br>**64,200**<br>**-**<br>**-**<br>**-**<br>**-**<br>**-**<br>**64,200**<br>**64,200**|**31.3.21**<br>**Total**<br>**funds**<br>**£**<br>**881,239**<br>**469,711**<br>**1,350,950**<br>**12,561**<br>**75,982**<br>**88,543**<br>**(37,735)**<br>**50,808**<br>**1,401,758**<br>**1,401,758**<br>**1,337,558**<br>**64,200**<br>**1,401,758**|**31.3.20**<br>**Total**<br>**funds**<br>**£**<br>888,103<br>469,711<br>1,357,814<br>14,311<br>43,603<br>57,914<br>(48,151)<br>9,763<br>1,367,577<br>1,367,577<br>1,300,752<br>66,825<br>1,367,577|
|---|---|---|---|---|



The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2021. 

The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2021 in accordance with Section 476 of the Companies Act 2006. 

The trustees acknowledge their responsibilities for 

- (a) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and 

- (b) preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company. 

23 



Fulham Good Neighbours Service 

Balance Sheet - continued 31st March 2021 


24 



Fulham Good Neighbours Service 

Notes to the Financial Statements For the Year Ended 31st March 2021 

## **1. ACCOUNTING POLICIES** 

## **Basis of preparing the financial statements** 

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention, with the exception of investments which are included at market value, as modified by the revaluation of certain assets. 

## **Income** 

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably. 

Cash donations, gifts, legacies and collections are treated as income in the year in which they are received. Income from special events and for specific purposes are included in the income and expenditure account in the year the event takes place or the purpose is undertaken. 

Income from investments and covenanted income including, where appropriate, imputed tax credits are accounted for on a receivable basis. 

Voluntary help is not included in the financial statements. 

## **Expenditure** 

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources. 

## **Tangible fixed assets** 

Fixed assets, other than office premises, are stated at cost less provision for depreciation at 25% per annum on cost. 

Freehold property, which represents the Charity's office premises, is stated at cost in accordance with the Statement of Recommended Practice. The freehold property is not depreciated as the revaluation model has been used. Instead, the cost of repairs is charged to the Income and Expenditure Account in the year in which it is occurred. 

The trustees intend to retain the property. It was last valued on 21st March 2006 and an independent revaluation will be conducted during the course of the financial year 2019-2020. 

## **Taxation** 

The charity is exempt from corporation tax on its charitable activities. 

## **Fund accounting** 

## **Restricted funds** 

Where a donor has specified a particular purpose for a grant or donation, the income is shown as restricted income in the Statement of Financial Activities. Any such income unexpended at the year-end is shown as a restricted fund in the balance sheet. Where grants are received to fund capital expenditure, the assets acquired, after any depreciation, are shown as an expendable endowment fund. 

25 



Fulham Good Neighbours Service 

Notes to the Financial Statements - continued For the Year Ended 31st March 2021 

## **1. ACCOUNTING POLICIES - continued** 

## **Fund accounting** 

## **Designated funds** 

Where funds held for general purposes are allocated by the trustees for specific future uses, they are transferred to a designated fund. Expenditure for the purposes specified is deducted from those funds and the unexpended balance is shown as part of unrestricted funds in the balance sheet. If the trustees decide that such funds are no longer needed for the purposes specified, the balance of the fund is transferred to general unrestricted funds. 

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements. 

## **Pension costs and other post-retirement benefits** 

The charitable company operates a defined contribution pension scheme.  Contributions payable to the charitable company's pension scheme are charged to the Statement of Financial Activities in the period to which they relate. 

## **2. INVESTMENT INCOME** 

|**INVESTMENT INCOME**|||
|---|---|---|
||**31.3.21**|**31.3.20**|
||**£**|**£**|
|Deposit account interest|**-**|54|
|M&G investments|**11,454**|12,524|
|National Savings income bonds|**-**|2,550|
||**11,454 **|15,128|



## **3. RAISING FUNDS** 

## **Raising donations and legacies** 

|**Raising donations and legacies**|||||
|---|---|---|---|---|
||**31.3.21**||**31.3.20**||
||**£**||**£**||
|Support costs||**-**||-|



Support costs on raising donations and legacies represents fundraising expenses incurred during the year and 20% of the Directors salary, which includes Employers National Insurance and pension costs. There have been no support costs incurred for the year ended 31 March 2021 nor for the year ended 31 March 2020. 

## **4. NET INCOME/(EXPENDITURE)** 

Net income/(expenditure) is stated after charging/(crediting): 

||**31.3.21**|**31.3.20**|
|---|---|---|
||**£**|**£**|
|Independent Examiners fees|**1,800**|132|
|Depreciation - owned assets|**9,374**|9,459|



26 



Fulham Good Neighbours Service 

Notes to the Financial Statements - continued For the Year Ended 31st March 2021 

## **5. TRUSTEES' REMUNERATION AND BENEFITS** 

There were no trustees' remuneration or other benefits for the year ended 31 March 2021 nor for the year ended 31 March 2020. 

## **Trustees' expenses** 

There were no trustees' expenses paid for the year ended 31 March 2021 nor for the year ended 31 March 2020. 

## **6. STAFF COSTS** 

The average monthly number of employees during the year was as follows: 

||**31.3.21**|**31.3.20**|
|---|---|---|
|Full-time|**2**|2|
|Part-time|**5**|5|
||**7**|7|



No employees received emoluments in excess of £60,000. 

## **7. TANGIBLE FIXED ASSETS** 

|**COST**<br>At 1 April 2020<br>Additions<br>At 31 March 2021<br>**DEPRECIATION**<br>At 1 April 2020<br>Charge for year<br>At 31 March 2021<br>**NET BOOK VALUE**<br>At 31 March 2021<br>At 31 March 2020|**Freehold**<br>**property**<br>**£**<br>**850,000**<br>**-**<br>**850,000**<br>**-**<br>**-**<br>**-**<br>**850,000**<br>850,000|**Fixtures**<br>**and**<br>**fittings**<br>**£**<br>**33,810**<br>**-**<br>**33,810**<br>**11,790**<br>**5,505**<br>**17,295**<br>**16,515**<br>22,020|**Motor**<br>**Computer**<br>**vehicles**<br>**equipment**<br>**£**<br>**£**<br>**18,669**<br>**12,627**<br>**-**<br>**2,510**<br>**18,669**<br>**15,137**<br>**7,126**<br>**8,087**<br>**2,886**<br>**983**<br>**10,012**<br>**9,070**<br>**8,657**<br>**6,067**<br>11,543<br>4,540|**Totals**<br>**£**<br>**915,106**<br>**2,510**<br>**917,616**<br>**27,003**<br>**9,374**<br>**36,377**<br>**881,239**<br>888,103|
|---|---|---|---|---|



27 



Fulham Good Neighbours Service 

Notes to the Financial Statements - continued For the Year Ended 31st March 2021 

## **8. FIXED ASSET INVESTMENTS** 

|**MARKET VALUE**<br>At 1 April 2020 and 31 March 2021<br>**NET BOOK VALUE**<br>At 31 March 2021<br>At 31 March 2020<br>There were no investment assets outside the UK.<br>**9.**<br>**DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**<br>Other debtors<br>Prepayments and accrued income<br>**10.**<br>**CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**<br>Accruals and deferred income<br>**11.**<br>**MOVEMENT IN FUNDS**<br>**Unrestricted funds**<br>General fund<br>Property revaluation fund<br> <br>**Restricted funds**<br>General<br>**TOTAL FUNDS**|**Listed**<br>**investments**<br>**£**<br>**219,711**<br>**219,711**<br>219,711<br>**At 1.4.20**<br>**£**<br>**450,752**<br>**850,000**<br>**1,300,752**<br>**66,825**<br>**1,367,577**|**Unlisted**<br>**investments**<br>**£**<br>**250,000**<br>**250,000**<br>250,000<br>**31.3.21**<br>**£**<br>**12,561**<br>**-**<br>**12,561 **<br>**31.3.21**<br>**£**<br>**37,735**<br>**Net**<br>**movement**<br>**in funds**<br>**£**<br>**36,806**<br>**-**<br>**36,806**<br>**(2,625)**<br>**34,181**||**Totals**<br>**£**<br>**469,711**|
|---|---|---|---|---|
|||||**469,711**|
|||||469,711|
|||||**31.3.20**<br>**£**<br>12,765<br>1,546<br>14,311<br>**31.3.20**<br>**£**<br>48,151<br>**At**<br>**31.3.21**<br>**£**<br>**487,558**<br>**850,000**|
||||**1,337,558**<br>**64,200**||
||||**1,401,758**||



28 



Fulham Good Neighbours Service 

Notes to the Financial Statements - continued For the Year Ended 31st March 2021 

## **11. MOVEMENT IN FUNDS - continued** 

Net movement in funds, included in the above are as follows: 

|**Unrestricted funds**<br>General fund<br>Property revaluation fund<br>**Restricted funds**<br>General<br>**TOTAL FUNDS**|**Incoming**<br>**Resources**<br>**Movement**<br>**resources**<br>**expended**<br>**in funds**<br>**£**<br>**£**<br>**£**<br>**36,682**<br>**-**<br>**124**<br>**-**<br>**36,806**<br>**-**<br>**206,183**<br>**(208,808)**<br>**(2,625)**<br>**242,865**<br>**(208,864)**<br>**34,181**|
|---|---|



## **Comparatives for movement in funds** 

|**Unrestricted funds**<br>General fund<br>Property revaluation fund<br>**Restricted funds**<br>General<br>**TOTAL FUNDS**|**At 1.4.19**<br>**£**<br>541,146<br>470,554<br>1,011,700<br>14,000<br>1,025,700|**Net**<br>**movement**<br>**in funds**<br>**£**<br>(34,069)<br>379,446<br>345,377<br>(3,500)<br>341,877|**Transfers**<br>**between**<br>**funds**<br>**£**<br>(56,325)<br>-<br>(56,325)<br>56,325<br>-|**At**<br>**31.3.20**<br>**£**<br>450,752<br>850,000<br>1,300,752<br>66,825<br>1,367,577|
|---|---|---|---|---|



Comparative net movement in funds, included in the above are as follows: 

|**Unrestricted funds**<br>General fund<br>Property revaluation fund<br>**Restricted funds**<br>General<br>**TOTAL FUNDS**|**Incoming**<br>**Resources**<br> <br>**resources**<br>**expended**<br>**£**<br>**£**<br>134,094<br>-<br>(168,163)<br>-<br>134,094<br>(168,163)<br>73,123<br>(76,623)<br>207,217<br>(244,786)|**Gains and**<br>**Movement**<br>**losses**<br>**in funds**<br>**£**<br>**£**<br>-<br>379,446<br>(34,069)<br>376,446<br>379,446<br>345,377<br>-<br>(3,500)<br>379,446<br>341,877|
|---|---|---|



29 



Fulham Good Neighbours Service 

Notes to the Financial Statements - continued For the Year Ended 31st March 2021 

## **11. MOVEMENT IN FUNDS - continued** 

A current year 12 months and prior year 12 months combined position is as follows: 

|**Unrestricted funds**<br>General fund<br>Property revaluation fund<br>**Restricted funds**<br>General<br>**TOTAL FUNDS**|**At 1.4.19**<br>**£**<br>541,146<br>470,554<br>1,011,700<br>14,000<br>1,025,700|**Net**<br>**movement**<br>**in funds**<br>**£**<br>2,737<br>379,446<br>382,183<br>(6,125)<br>376,058|**Transfers**<br>**between**<br>**funds**<br>**£**<br>(56,325)<br>-<br>(56,325)<br>56,325<br>-|**At**<br>**31.3.21**<br>**£**<br>487,558<br>850,000|
|---|---|---|---|---|
|||||1,337,558<br>64,200|
|||||1,401,758|



A current year 12 months and prior year 12 months combined net movement in funds, included in the above are as follows: 

|**Unrestricted funds**<br>General fund<br>Property revaluation fund<br>**Restricted funds**<br>General<br>**TOTAL FUNDS**|**Incoming**<br>**Resources**<br>**resources**<br>**expended**<br>**£**<br>**£**<br>170,777<br>-<br>(168,040)<br>-<br>170,177<br>(168,040)<br>279,305<br>(285,430)<br>450,082<br>(453,470)|**Gains and**<br>**Movement**<br>**losses**<br>**in funds**<br>**£**<br>**£**<br>-<br>379,446<br>2,737<br>379,446<br>379,446<br>382,183<br>-<br>(6,125)<br>379,446<br>376,058|
|---|---|---|



## **12. RELATED PARTY DISCLOSURES** 

There were no related party transactions for the year ended 31 March 2021. 

30 



Fulham Good Neighbours Service 

Notes to the Financial Statements - continued For the Year Ended 31st March 2021 

## **13. RESTRICTED FUNDS BREAKDOWN** 

||**Brought**|**Incoming**|**Outgoing**|**Carried**|
|---|---|---|---|---|
||**Forward**|**Resources**|**Resources**|**Forward**|
||**£**|**£**|**£**|**£**|
|Albert Hunt trust|-|1,000|(1,000)|-|
|City Bridge Trust|-|10,000|(10,000)|-|
|Co-Op Community Fund|-|3,786|(3,786)|-|
|Daisy Trust|-|1,000|(1,000)|-|
|Edward Gosling Foundation|-|5,000|(5,000)|-|
|Expat Foundation|-|9,500|(9,500)||
|Florence Cohen Charitable Trust|10,500|5,000|(7,625)|7,875|
|Green Hall Foundation|-|2,000|(2,000)|-|
|LBHF Third Sector Grant|-|45,000|(45,000)|-|
|London Community Foundation|-|14,406|(14,406)|-|
|Marston Properties|-|4,000|(4,000)|-|
|National Lottery Community Fund|-|12,600|(12,6000)|-|
|National Lottery Community Fund COVID response|<br>-|43,598|(43,598)|-|
|National Lottery Community Fund Awards for All|-|9,237|(9,237)|-|
|People's Postcode Trust|-|20,000|(20,000)|-|
|Screwfix Foundation|-|5,000|(5,000)|-|
|Tesco Bags of Help|-|1,000|(1,000)|-|
|The Innholders|-|1,000|(1,000)|-|
|Anonymous funder|-|2,000|(2,000)|-|
|United in Hammersmith|-|1,000|(1,000)|-|
|Vitol Foundation|-|4,055|(4,055)|-|
|Anonymous funder|-|5,000|(5,000)|-|
|William Allen Young Charitable Trust|-|1,000|(1,000)|-|
|**Total**|**10,500**|**206,183**|**(208,808)**|**7,875**|



The carried forward amount represents the van purchased during the year and held in fixed assets. This is being depreciated in accordance with the accounting policies set out on page 14. 

31 



Fulham Good Neighbours Service 

Detailed Statement of Financial Activities For the Year Ended 31st March 2021 

||**31.3.21**|**31.3.20**|
|---|---|---|
|**INCOME AND ENDOWMENTS**|**£**|**£**|
|**Donations and legacies**|||
|Gifts|**2**|2|
|Donations|**2,557**|7,351|
|Gift aid|**1,127**|1,005|
|Waitrose Community Matters|**3,077**|2,641|
|Innholders|**1,000**|-|
|Supporter’s Scheme Donations|**1,054**|-|
|Vitol Foundation|**4,055**|-|
|All Saints Fulham|**1,100**|1,000|
|Gardening Donations|**1,329**|2,997|
|Decorating Donations|**130**|628|
|Deposit account interest|**-**|54|
|M&G investments|**11,454**|12,524|
|National Savings income bonds|**-**|2,550|
|LBHF Third Sector Investment Fund|**45,000**|45,000|
|Other income|**1,100**|4,850|
|Daisy Trust|**1,000**|1,000|
|LBHF Mental Health|**2,000**|3,000|
|Parson Green Fair|**1,006**|28,331|
|The William Allen Young Trust|**1,000**|1,000|
|Florence Cohen Charitable Trust|**5,000**|6,000|
|Co-Op Community Fund|**3,786**|7,698|
|London Marathon Charitable Trust|**-**|9,000|
|Peoples Postcode Trust|**20,000**|-|
|National Lottery Community Fund|**70,236**|17,799|
|LBHF Silver Sunday|**-**|625|
|Tesco Bags of Help|**1,000**|2,000|
|United in Hammersmith & Fulham|**1,000**|-|
|Expat Foundation|**9,500**|9,500|
|Sir Jules Thorn Trust|**-**|750|
|The Edward Gosling Foundation|**5,000**|5,000|
|The Albert Hunt Trust|**1,000**|1,000|
|Yorkshire Building Society|**-**|2,000|
|City Bridge Trust|**10,000**|22,912|
|Charles Hayward Foundation|**-**|3,000|
|The Morgan Charitable Foundation|**-**|1,000|
|The Worshipful Company of Grocers|**-**|5,000|
|Endowment Fund Investment|**1,350**|-|
|London Community Foundation|**14,406**|-|
|Sponsored Events & On-Line Donations|**4,495**|-|
|Green Hall Foundation|**2,000**|-|
|Anonymous Donations|**7,000**|-|
|Marston Properties|**4,000**|-|
|Screwfix Foundation|**5,000**|-|
|Adopt A Garden Donations|**5**|-|
|Good Neighbours Scheme Donation|**97**|-|
|**Total incoming resources**|**242,866**|207,217|



32 



Fulham Good Neighbours Service 

Detailed Statement of Financial Activities For the Year Ended 31st March 2021 

||**31.3.21**|**31.3.20**|
|---|---|---|
||**£**|**£**|
|**EXPENDITURE**|||
|**Support costs**|||
|**Management**|||
|Wages|**154,769**|156,296|
|Pensions|**12,576**|7,397|
|Rates and water|**5,207**|5,291|
|Insurance|**1,205**|924|
|Postage and stationery|**593**|1,914|
|Sundries|**2,977**|3,717|
|Computer expenses|**1,904**|4,017|
|Staff expenses, training and recruitment|**2,804**|5,128|
|Volunteering expenses|**295**|1,864|
|Cleaning|**413**|1,510|
|Repairs and maintenance|**1,066**|16,140|
|Publicity|**396**|1,916|
|Social clubs|**9,454**|10,002|
|Fundraising|**-**|325|
|AGM & hospitality|**-**|785|
|Van expenses|**2,155**|2,276|
|PGF Supplies|**471**|13,713|
|Digital Inclusion (Expenditure)|**147**|-|
|Good Neighbours Scheme|**810**|-|
|Food to the Door|**96**|-|
|Fixtures and fittings depreciation|**2,880**|4,493|
|Motor vehicles depreciation|**5,511**|3,848|
|Computer equipment depreciation|**982**|1,120|
||**206,712**|242,676|
|**Finance**|||
|Bank charges|**138**|120|
|**Governance costs**|||
|Auditors' remuneration|**1,800**|132|
|Legal fees|**35**|1,858|
||**1,835**|1,990|
|Total resources expended|**208,384**|244,786|
|**Net income/(expenditure)**|**34,482**|(37,569)|



33 

