Company R•Jistration No. 05596895 (England and Wales) Charity No: 1113231 REPORT OF THE TRUSTEES AND UNAUDrrED FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 FOR crrizENS ADVICE soiJfH ESSEX LIMrrED citizens advice South Essex INIII AACCKINS 0410912021 COMPAN1ES HOUSE AJ7
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crrizENS ADVICE soufH ESSEX LIMrrED CONTENTS OF THE FINANCIAL sfATEMEfiTS FOR THE YEAR ENDED 31 P4ARCH 2021 -Page - Report of the Trust&s IndepeThJent Examiner's Report ststement of Financ1 Attivities Balan Sheet ststement of Gish Flows li Notes to the Rnanaal Ststements 12
crrIzENS ADVICE SOUTh ESSEX UMTfED REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2021 The Trustees, who a also directors of the charity for the purposes of the Companies Art 2006, present their report with the financial ststements of Citizens Advi South Essex Ltmited (the company) for the year ended 31 March 2021. The Trustees confimi that the Annual Report and finanoal statements of the company comply with cUrnt statutory requirements, the requirements of the company's goveming th)cument and Accounting and Reporting by Charitie5: Statement of Recommended Practtce applicabk to charities preparing thar accounts in accordance with the Finanaal Repjrting Stsndard applicable in the UK and RepL¢blic of Ireland published in October 2019. REFERENCE AND ADMINIsfRATIVE DEfAILS Name of charity Citizens Advice South Essex knmited Registered company number 05596895 (Englarnl and Wales) Registered char•ty number 1113231 Registered office & operational address The Basildon Centre st Martin's Square BasFldon E55ex SS14 IDL Trustees & Company Directors A Hunter- Chair L Talbot- Trustee B Sainty- Trustee P Cunliffe-Jones- Trustee S Freel - Trustee T Harrison - Trustee M Lazell - Treasurer P Fox - Trustee (Resigned 11 November 2020) R Rackham - Trustee M Fenn - Trustee W Jones - Trustee Company Secretary K Kentish Principal Staft K Kentish - CEO
CITIZENS ADVICE soimi ESSEX LIMMD REPORT OF THE TRUSTEES (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 Independent Examiner Mark Goldman FCA M J Goldman (Chartered Accountsnts) MJG AcccMJnts Limited Hollinwrx)d 8u5iness Centre Albert Street Oldham OL8 3QL Bankers CAF Bank 25 Kings Hill Avenue Kirvjs Hill West Malling Kent ME19 4TA srRucfuRE, GOVERNANCE AND lANAGEMENT Governing document The charity is controlled by its govemir¥J d¢xument, a deed of trusL and constitutes a Limited ojmpanyi Limited by guarantee, as defined by the Companies Art 2006. OrganisatioTr and appointment and trnining of Trustees The charity is managed by a board of Trustees, whose compxjgtn ts detsiled at the front of this document, Trustees meet at least quartety and ddegatethe day-to-day operation of the organisation to senior management, which is led by Kathryn Kentish the 0. Wherever possible, Trustees are drawn from the local community and are selected to ensure the ard has a full range of management skills. An EkrtK)ns Committee. made up of Trustees, and thaired by the Chair is established tctr oversee elections for Board appointments. A separate process agreed by the Board of Trustees is followed fc the election of the Chair. No other pers or t(#lies extemal to the charity are entiiled to appoint persons to the Board of Trustees. Newly app)inted Trustees are provided with a CoMphenSlve induction to the tharity through the provision of training courses and mentoring by estsblished Trustees. The Trustees of Citizens Adwce South Essex condurt an appraisal annually to evaluate the performan of the Trustee Board. National Citizens Adw"ce, our memiership organisakn"on, reviews and evaluates the annual appraisal of Qtizens Athice South Essex as part of our annual leadership assessmenL Organisational strurture Citizens Advi South Essex Limited is govemed by rts Trust &JardlEoard of Dirertors which is responsible for setting the strategic direction of the organisation arKI the pjlicy of the charity. The Tnjstees carry uieimate responsibility for the condutt of the charity arKI for ensuring that it satisfies its *al and contractual obligations. The Board of Trustees is independent of rnanagemenL
CMZENS ADVICE soimi ESSEX LIMITED REPORT OF THE TRusfEES (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 Related Parties The charity is a member of Qtizens Advi, the operating name of the National Association of Citizens Advi Bureaux, which provides a framth for stsndards of adwce and casework managemenL Operating policies a independentty determined by the Board of Trustees of the charity in (Yder to fu1 tts charitable objects and comply with the national membership requirements. The charity a150 Co-operates and Ivaises with a nufflber of other a¢kn"sory servi, local dritIeS and local authority departments on behalf of clients. Where one of the Tnjstees ld5 the rM)Sition of Trusteeldirector of another charity they may be involved in dixussions regarding that other thanty but not in the ultimate decision-making prttess. Risk management The charity maintsins a formal risk register whith is regularly reviewed by the Tnjstees to ensure that all significant issues are being activety managed afKI mibgated. This indudes seeknng to diversify funding as far as possible. Intsmal risks are minimised by defined procedures for the authorisation of all transactions and obligations and which ensure consistent quality of delivery for all operational aspects. The charivs systems and procedures are regularty reviewed by Otizens Advice as a condition of continued memtership. OBJECTIVES AND ACTIVITIES Alms, objertlves, strategies and activities The charity's objects are to prCte any charitable for the public tthefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitstion, for the benefft of the communty in the local autrity areas of Bèsildon, Brentsvood, Casde Point, Rochford. Thurrk and surrLwnding areas. Ensuring our work delivers our aims The charity reviews its aims, objettives and activities each year. The review books at the a(fvice needs of the local community and seeks to ensure our resc4Jrces are aligned with their needs. The review also helps the charity ensure their aims. objectives and activities remain fUSed on the stated purpose. The charity has referred to the guidance contained in the tharity Comrnission's general guidan on pU1C benefit when reviewing its aims and obiettives and planning futu activities. Publlc benefit The Trustees confimi that they have complied with the requirements of section 4 of the Charities Art 2011 to have due regard to the public benefft guidance pUl1Shed by the Commission for Etvjland and Wales. How our activities deliver pubk benefft Citizens Advi South Essex Mrted meets its chwitsbte obiecbves by free, confidenthil, impartial and independent advi and information for the benefit of the local cc¥nmLtnty. The charity also seeks to influence the development of social poliaes and worts to ensure indrvKluals do not SLrffer through a lack of knowledge or an inability to express their needs effecbvew. It is particularty frxused on the most vulnerable in our society who find it hardest to access official suptx In addits'on to the continuing provision of high quality advi9)ry services anotrw key objective is to maintain service provision in tine with the Service Level Agreen*nts arIar with local authorities artyj other funders.
crrIzENS ADVICE soirrH ESSEX LIMrrED REPORT OF THE TRUSTEES (copifiNUED) FOR THE YEAR ENDED 31 MARCH 2021 Contribution from volunteers The Charity reiVeS help and SUPPK)rt in the form of voluntsry asthn in aoknsin9 the tKJblTrc and administering the Charity. 100 volunteets contributed trir time to the charity durirMJ the year (2020: 157). Additional, several kxal sc4Kitors provKle kgal to dients free of tharge and we would like to thank Birkett Lo, Palmers. Paul RObinsc, Penmans and StemLwg Reed liCitorS for their help in this respecL ACHIEVEMENT AND PERFORMANCE Charitable activities In the year ended 31 March 2021, our team of volunteers and paid staff gave confidential information, advi and guidance to 17,996 (2020: 20,061) dients. This decrease is due to the Covid-19 pandemic. Prior to Covid- 19, SeN1 were delivered primarily fe to fa from our offIS in Basildon. Billericay. Breniwcod, Raybeigh, Rochford, Thurrock and Wickford. Covid-19 restricbons required fjtizens Advi South Essex to adopt significanuy different service delNery strategy. At the start of the pandemic ser delivery was shifted to non- face to face channels, including A(fviceline our tdephone seNKe. email and webchat. Some limited face to face services operated during the year. Wh cov-19 restrith.ons allowed, aimed at supp)rting the most vulnerable in our community who couldn't deal with their issue using non fa to fa channeb. The pandemic also changed the nature of the most common advrce areas. for example at the start of the pandemic the service saw a surge in requests for help with Universal CredtL and employmert issues. The trustees are very grateful to the volunteers and stsff including 5cialiSt debt advisers and specialist welfa rights advisers who dealt with the many challenges brought aut by the pandemic and continued to deliver a high quality and rnuch needed Servi for the kcal cofflmunity. During the year, Citizens Advi luth Essex Limited received funding from the following statutory and non- statutory organisations.. Basildon Borough cncil BrenOod Counol Castle Point Council DWP Help to Claim Essex Community FurKI Essex County Council Maynower Rotary Club Money & Pensions SeIce$ National Citizens Advice Rochford and Rayleigh Council Talisman Charitsble Trust Thurrock Voluntary Sector DeVeknent Fur The Trustees are extremety gratefvl ts t1 sUpprt the charity rereNed from each of trE above supporters, together with the donations rKgved frcrfn our smaller and fvndraisers who are equalty important to the continuation of our gocJ work. Fundraising activities Totsl income for the year was £999,384. Investment activities Due to the current size of the Charity, all funds are t*esentty Ik1 dep)srt or in low-risk investments.
CITIZENS ADVICE soimi ESSEX LIMITED REPORT OF THE TRusfEES (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021 Factors afferting the achlevement of obiectsves The charity understands the financial pressures experienced by its major supporters, and has taken active measures to seek additicthl sources of funding. Tr Twstees continue to apply for further funding where available. FLrruRE PERIODS The Charity derives the bulk of its revenue from a number of key donors as listed atove. Some funds flow through National Citizens Advice by way of di5tritrMJtions from central Govemment. The Charty is not dependent on any single donor and, in the unlikely event that one withdrew. Cld continue as a going concem. Additionalty, the Charity continue5 to seeK and oitain, supplemenw projert based finance from other sources. FINANCIAL REVIEW Financial position Incoming resources in the year were £999,384 {2020'. £855,952). OF this £791,463 (2020: £654,270) related to projert restricted activities. The surplus of income over eXpendth for the year was £43.065 (2020: £42,502 deficit of expenditure over income). At 31 Marth 2021, totsl resetNes were £443,644 (2020: £400,579) of which £26,252 (2020: £nil) represented restrirted funds. Reserves policy The Trustees of Citizen5 P1vi S(xth Essex seek to erU that general rewrfes are available to meet any reasonably foreseeable contingency. The charity maintsins a proieckn.on of income for at least 3 years ahead and seeks to ensu that this continues to be derived from as wide a variety of SrceS as possible. The Trustees will tske appropriate steps to ensu that at no time within this perioj would the cessation of one or more fvnding streams prevent the continued provisr of a best value advi See. The Trustees have deternined that fr& reserves shoukd be maintained to cover costs that would te required to minimise the impact on clients and to cover al obligations should a significant reducb.on in income arise. Costs should cover at least the following elements. alttwh the total exp0re is limited on the basis that any scaling down of operations wwld be managed to minimise the impart costs: Contractual and regulatory commitments suth as redundary costs and premises lease costs; Fixed assets net of any material disp)sal value; Four months, ntxmal operating costs excluding costs directy attributable to projects which are covered by funding Sour on those projects; In addition, UnstrICted fijnds may be designated from time to for purr5 deterniined by the Trustees. These funds will not form part of free reserves. Restricted funds are restricted by the funder and canrK be used frx the general purposes of the charty. The assessment is that policy requires free reserves of £211.000. Free reserves as at 31 Marth 2021 were £417,392, which exceeds the requirement under this p)licy. This reserves pdicy is rrthitored and rewewed by the Trustee5 annualty. Funds in deficit No funds were in deficit at the balance sheet date. Where unrestrited funds have been used to meet costs in relation to restricted fijnds projetts awaiting drawdown. the amunts due back to unrestrirted reserves have been shown as interfund creditors at the year Pd.
CMZENS ADVICE soufH ESSEX LIMtrED REPORT OF THE TRvsfEES (CONTINUED) FOR TIIE YEAR ep4Deo 31 MARCH 2021 Cwe to the SI of the tharity and its osh IhM reqUiS. all fvnds are hetd on dep)slt or In low.risk 1mie5tmts, in furtheran of its objects. arKI r( PLWfQSe. The charbty has the twer to invest monie5 of the charity Thjt wnm8Jiately r8Juired for its wrFty)ses in or [n suth investrnents, securftles or proFerty as rrY be thought fiL s]t neverthdes5 to 9Jth COTrJrti and suth c(¥wts as may for the time being be or required by law. TrusrEES' RESPONSIBILTfiES sfATEMEKf Iii RELATION TO THE FINANCIAL STATEMENTS The Trust {Ytho are alg) (lirthr5 of oliz5 S¢)uth E55ex Limited for the purkmxs of company law) ¥e respon9te tr Freparing the Tn&ees Annual and Rnanoal state in accordatxt with applicable law UTred Kingdm AcCtitj kndards (United General Accepted Accounti Company law re]uires Tr to prepare finarKbal #atements fcK firnaal year whth give a and falr of the ststs of affairs of the charitst4e crAnpany and of Irn1rj rvr£e5 and applICatK of re50wces, including tr irKome and exFenditure. of the dwrtable c(Mnpany that pviod. In kyeparing the ficlaI statements, ttE Trustees are rquired to: selKt suitable accourknrbj lY)le$ and apk4y tlwn C.. obsave the method and princie5 in tharitie5 S)RP 2019 (FRS 102): make Judgements arHI eslimates that are reasonatAe and pKudent.' state Wther aFWicable UK a(twnting staThJards have been fdkh¥d, SUbt to any materfal depathres disclosed and explained in the firs?la1 ststemerts; prepare the financial statenrts on a gok¥J bar unkn it 15 napprwate to pre that the Chanty Mll continue in iAeSS. The Trustees a re5pJngble for keep¥r¥J accountwig rdS t1¥3t dithse with reasonable acojracy at any time the finarKial poglicffl cl the thartab company aThl wlabje them to enswe Ihe fmandal statements pty with ts Ccfftpanles Art 2Cth. are a19) resw6bk for safeguardiThJ tre assets of the dwr(table ompany and for taking reasbk sws f(¥ the weventi and ddection offraud other irregularitles. This report has been Lxepared in Kcordar(e wth the Sal provi90n5 of Part 15 of COM1n0e5 Act 2006 rdating to Small companies. On Ixhalf of the Boanl olTntstoes A P Hunter- cha of the Trus 25 PJJgust 2021
CTflZENS ADVICE SOUTh ESSEX UMITED INDEPENDENT EXAMINER'S REPORT TO THE TRusfEES FOR THE YEAR ENDED 31 MARCH 2021 Independent Examinerfs Report to the Trustees of Citizens Advice South Essex Limited I report to the charty Trustees on my examination of the accounts of the company for the year erthd 31 March 2021 which a set out on pages 8 to 26. Responsibilities and basis of report As the charity Tntstees of the company {and also its dirtorS for the wrposes of company law) you are responsible for the preparation of the aCcnts in accdance with the r4uirements of the Companies Act 2006 Cthe 2006 ACK). Having satisfied myself that the accounts of the company a rKX requi to be audited under Part 16 of the 2006 Att and are eligible for independent examination. I rep)rt in SpeCt of my examination of your company's accounts as carried out under section 145 of the Charities Att 2011 Cthe 2011 Acn. In carrying out my examination I have followed the Directio given by the Charity C(%nmis5ion under Sl0n 145{5)(b} of the 2011 Art. Independent examiner's statement sin the company's gross income exceeded £250,000 your examiner must tE a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualffied to undertake the examination because I am a member of the Insts'tute of Chartered Accountants in England and Wak5, which is one of the listed bodies. I have completed my examinatron. I Cfiryn that rv) matters have coffe to my attention in connection with the examination giving me cause to believe that in any material spect. accounting records were not kept in rw of tr* company as required by settron 386 of the 2006 Act; or 2. the accounts do not accord with those r5. or 3. the accounts do not compty with accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a Irue and fair view which is not a rnatter considered as part of an independent examination; or 4. the accounts have not been prepared in accordance with the methods and principles of the Ststement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts in accordance with the firkincial Rerting Stsndard appliGible in the UK and Reput4ic of Ilarj (FRS 102). I have no concerns and have come across no other matters in COntiOn with the examination to which attention should be drawn in this rewrt in order to enable a proper understanding of the accounts to be reached. M Goldman FCA ' M J Goldman (Chartered Acc(xJntsnts) MJG Accounts Limite(I Hollinw(x)d Business Centre Albert Street Oldham OL8 3QL 25 August 2021
CrnZENS ADVICE soimi ESSEX UMITED srATEMENT OF FINANCIAL ACtIvrriES (INCORPORATING AN INCOME AND EXPENDMIRE ACCOUNT) FOR THE YEAR ENDEO 31 MARCH 2021 Year ended 31 March 2020 Total Funds Year ended 31 Marth 2021 Total funds funds Income from: Donations and legaoes Investrnents Charitable attivities 4,061 1,234 202,626 4,061 1,234 994,089 7,298 515 848, 139 791,463 Total income 207.921 791,463 999,384 855,952 Expenditure on: Charitable activities 191,108 765,211 956,319 898,454 Total expenditi•re -191,108 765,211 956,319 898.454 Net income l (expenditure) before transfers 16,813 26.252 43,065 (42,502) Transfers funds Net Income l (eXpendIre) for the year 16,813 26,252 43,065 (42,502) Recondliatlon of funds Totsl funds brought forward 400,579 400,579 +13,081 Total funds orried forwanl 417,392 26,252 443,664 400,579 The accompanying notes forn) part of these finanoal statem.
CITIZENS ADVICE soufH ESSEX UMrrED BALANCE SHEET FOR THE YEAR ENDED 31 MARCH 2021 2021 Total Funds 2020 Total Funds funts funds Fixed assets Tangible assets 12 10,500 Current assets Debtors Cash at bank and in harKI 13 8.238 458,301 35,000 26,252 43,238 484,553 20.500 459,432 466,539 61,252 527.791 479,932 Liabilities Creditors falling due within one year 14 53,647 35.000 88,647 89,853 Net current assets 412,892 26,252 439,144 390,079 Total assets less current liabilities 417,392 26,252 443,644 400,579 Net assets 417,392 26,252 H3,644 400.579 Funds of the charity: Unrestricted fijnds: General funds Designated funds 16 417,392 330.579 70,OCKJ Restricted funds 26,252 Total charity funds 443,644 400,579
cmzEN5 ADVICE soirrH ESSEX UMITED BALANCE SHEEr {coririNVED) FOR ThE YEAR ENDED 31 MARCH 2021 The tharae company is to SLxtkn 477 of Comparles Art 2LM)6 for tr year eThled 31 March 2021. The mernters have t required the tharitat4e c(xnpany to oFrtain an auditof its statements for the year ended 31 March 2021 in a(da with serth 476 of com$ Art 21#)6. These finanual statements have teth prepwed n acc(d with the appiicable to c(¥nwyes 5ubJ' to the small companie5, wJim& The T acknovAedge their respjnsbffities ftr la) ensuring that the tharitable company ke4¥s aLtountiThJ rtttyd5 that with 386 and 387 of the Companies Act 2006 aTr (b) greparing financial statemerts 1 give a true fair vithv of the state of affats clthe charitab company as at the end of each financial year and of its surplus or deficit for eath firal year in actrKdance with the reyuir&nents of Sections 394 artd 395 whith otlvwi compty wtth tre rwjuirements of the Cornwies kt XNJ6 relatirwJ to frtancrdl siatw*nts. so far as applicab to the cK4riiable company. The lIna1 statemerts re approval by tr£ 8o¥d of Tn&ees on 25 August 2021 and were s&ned cffi its bthaif by.. A P Hunter- Chair of the Tru5tee5 M A Lazd . Treasurer Company Reglstration Number: 05596895 The accompanyirffJ fcffm part Oft Stat -1
CITIZENS ADVICE soiJrM ESSEX UMfTED srATEMENT OF CASH FLOWS YEAR ENDED 31 MARCH 2021 2021 2020 Cash flows from operating artivities Net movement in funds 43,065 (42,502) Adjustment to Gish Ilows from non-cash ftems Depreciation Investment Income 37,051 (1,234) 19,337 (515) 78,882 (23,680) Worklng capital adjustments Decreasel{increase) in debtors (Decrease)lincrease in ueditors 13 14 (22,738) (1,206) 13,887 8,479 Net cash flows from operating activities 54,938 (1,314) Cash flows fmm investing artivities Interest receivable and similar income Purchase of tsngible fixed assets 1.234 (31,051) 515 (1,409) 12 Net cash flows from investing activtties (29,817) (894) Cash flows from financing activities Repayment of borrowing Net cash flows from finanang activities Net Increase In cash and cash eguivalents 25,121 (2,208) Cash and cash equivalents at l April 459,432 461,640 Cash and cash equivalents at 31 March 484.553 459.432 Cash and cash equivalents consists ofr. Cash at bank and in hand 484.553 459,432 Cash and cash equivalents at 31 March 484.553 459.432 All of the cash flows are derived fr(n continuing operations thjring the atw two periods. -li-
CITIZENS ADVICE soimi ESSEX UMrfED NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 I. ACCOUNTING pouaES Basls ol preparation of financial statsments The financial statements have been prepared in accordance wtth Accounting and RepIng by Charities: Statement of Recommended practi applicabfe to charf(ies preparing their accounts in accordan with the Financial Reporting Stsndard applicable in the UK and Republic of Ireland issued in Ortober 2019, the Financial Reporting Standard applicable in the United 'ngdoM and Republic of IrelaThJ {FRS 102), the Companies Att 2006 UK Generalty Accepted knounting Practice. The financial statements are presented in sterling which 15 the functional Curre of the company. Monetsry amounts in these finanoal statements are rounded to the nearest £. tizens Advice South Essex Limited meets the definrtion of a pUC benefit entity under FRS 102. Assets and liabilrties are initialty recc#3nised at historical cost or transaction value unless otherwise ststed in the relevant accounb.ng policy. Prepardtion of the accounts on a going concern basis The financial Statements have been prepared on a going conrn basis as the Trustees believe that no material uncertainties exist. The Trustees have considered the level of funds held and the experted level of income and expenditure for 12 months from authorising these financial statements. The budgeted income and expenditure is SUffit with the ILyel of reserves for the to be able to continue as a going cOnm. Income Contract incijme is included as incoming resources in the to whith r( relates. Income from grants is recognised when the charity has ents"tlement to the funds. any performance conditions attached to the grants have been mel it is probable that the income will be received and the amount can be measured reliably. Bank interest is induded in the income and exp&)diture account on receipt. Other income, induding donatims. gifts WKI covenants are included as they were received. Donated seThices and facilities Donated services and donated facilities are recognised when the charity has confrol over the item, any conditions assocjated with the donated item have been met, the elpt of economic benefit from the use of the item is probable and that economic benefit can measured reliably. In accordance with the Charities SORP (FRS 102), the general volunteer time the charity receives is not recognised and refer to the Trustees, report for more information about their contritrrtrtion. -12-
crrizENS ADVICE SOiITH ESSEX UMrrED NOTES TO THE FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 I. ACCOUNTING POLICIES (CONTINUED) Fund accounting General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objecti'ves of the thanty and whhth have not been designated for other purwses. Designated funds are afkncated out of unrestrthd fUts by the Trustees for specific purposes. The.use of such funds is at the Trustees. discrelion. Restrirted funds are funds which &e to be used in xcordance with skvific restrictions imp)sed by the donor5 or whKh have been raised by the tharity for particular rpO. Further explanation of the natu arbJ purp)se of each fund is indLbJed in the notes to the financial ststements. Expenditure Expenditure 15 recognised once there is a legal or constructive oljigats'on to make payment to a third party, it is probable that SetUemrt will be required and the amount of the obligation can be measured reliably. Charitable expenditure comprises those costs incurred in the delivery of its act[vit5 and SeNt for its beneficiaries. It includes both costs that can be alk(ated diredty to such activitie5 and those costs of an indirect nature necessary to gjpport them. Governance costs include those costs asstsiated wth neting the constitutional and statutory requirements for the charity and irKlude accwntanfs fees and cost linked to the strategic management of the charity- Costs relating to a particular activity are allocated direth, others are appOrt)ned on an appropriate basis such as stsff ts'me dedKated to each artiwty. Taxatio The Charity is exempt from corForation tsx on its charitable artmties. Tangible fixed assets Tangible fixed assets are initialty recorded at cost and depreaabon provkded at the following annual rates in order to write off each asset over its estimated useful lrfe: Leasehokl improvements Fixtures atYE fittings Computer equipment 20% on cost . lo on cost 100% on cost Assets with no intringc vafue after instsllab)n will be written off in the year the expenditure was incurred. Debtors Trade and other debtors are recognised at the settlement arnjt due after any trade discount offered. Prepayments and accrued income comprise payments made in advano relating to the following year and income lating to the current year, whith will rt be invoiced until after the balan sheet date. Cash at bank and in hand Cash at bank and cash in hand inCdeS cash and short tem highly quid investments with a short maturity of three months or less from the date cl acquigtTh or owing of the deFQSit or similar account. -13-
CITIZENS ADVICE SOUTH ESSEX UMrrED NOTES TO THE FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 I. ACCOUNTING POLICIES (copifINUED) Creditors and provisioThs Creditors and provisions are recognised vthere the charity has a present Obligat)n resulting from a past event that will probaw result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliabty. Credrtors and provisions a rM)rmalty reccrt3nised at their setuement amount after allowng for any trade discounts due. Hire purchase and leasing commitments Rentsls paid under operat'ng leases are charged to the Statement of Finanaal Activifies on a straight line basis over the peric#J of the le¢lSe. Penthns Employees of the chartty are entiljed to join a defined contribution money purchase scheme. The charity contribution is restricted to the contrilxrtions db)Sed in note 10. There were"Th) outstsnding contributr'ons at the year end. 2. INCOME FROM DONATIONS AND LEGACIES Unrestrirted Restricted funds funds Total funds 2021 Total funds 2020 Donations - general 4,061 4,061 7.298 4,061 4,061 7,298 3. INVESTMENT INCOME Unrestricted Restrlcted funds funds Totsl funds 2021 Total funds 2020 Deposit account interest 1,234 515 1,234 1.234 515 -14-
CTfIzENS ADVICE SOUTH ESSEX LIMITED NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 4. INCOME FROM CHARITABLE Ac¥[flEs Unrestricted Restricted funds funds Total Funds 2021 Total Funds 2020 Bas11d Borough Council - Services Basildon Borwgh Council- DEFRA- Covid-19 Emergency Assistance Basildon Borough Counol - Welfare Reform 8wtwood Borough Counol - Core Services Broadband Castle Point Extra UC CitA- Energy Advi Programme Citizens Advice Chelmsford- Suicide fund Citizens Advice Essex Referrals Citizens Advice Essex - Emeryency Fuel Scheme Citizens Advice Essex - Fuel Admin Citizens Advi Essex . ManagJnent Support Citizens Advi Essex - Volunteer Recruitment Citizens Advi Essex Homes Olizens Advice Essex - Warrn Start Clarion Housing AsSatIon Essex Community Fund - Essex Community Fund -volunteer Recruitment- rina Cantrelki Fund Esw County Council Services Essex Cwnty Counal - CoMd-19 Recovery Fund Essex University- Intem FABA Ford Motor Company Help to aaim HTC- Dip Checks Maffjower Rotary Club Money and Pensions Servi National Citizens Advice Softphones National Cthzens Advi Remote Working Rayleigh and Ashingdon Councils Rochford and RaeIgh SeNices 205,000 205,000 205,000 10.150 10,150 15,833 59,OLM) 59.000 59,000 500 15,200 3,720 15,5C 15,500 1,440 9,555 9,555 1,375 4,029 4,348 4.029 4,348 3,000 3,000 3,637 3.637 Wa 49,577 5,833 49,577 5,833 5,760 14,256 14.256 36.653 36,653 36,653 59,540 59,540 7,600 1,425 10, 150 162,447 236 1,000 159,879 801 9,000 186,091 159,879 186,091 181,330 1,300 1,300 BEIS 11,600 11,600 210 70,000 70,0 70,000 -15-
CITIZENS ADVICE SOLmi ESSEX UMITED NOTES TO THE FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Santtuary Housing Association Talisman Charitable Trust Thurrock VSDF - Core ServKes Universal Credit Best Prathce Lead 1,000 53.020 10,460 53,020 10,460 50,000 17,700 202,626 791,463 994,089 848,139 -ifv
crrizENS ADVICE SOUTH ESSEX UMITED NOTES TO THE FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 5. cosr OF CHARrrABLE AcnvrriES BY FUND TYPE Totsl Funds 2021 Total Funds 2020 funds funds Basildon BLYough Counol Services Basildon Borough Council- DEFPA- Covid-19 Emergency Assistsnce Basildon Borough Council - Welfare Reform Brentwoc*J Borough crlI - Core Services Broadband Castle Point Extra UC CitA- Energy Advice Programme Citizens Advice Chelmsford - Suiade fund Citizens Advi Essex - Consumer Referrals Citizens Advice Essex - EmergerKy Fuel Scheme Citizens Advi Essex- Fuel Admin Citizens Advice Essex - Managwnent Support Citizens Advice Essex Recruitrnent Citizens Adwce Homes Cib'zens Ad Essex - Warm Stsrt aarion Hciusing Assc(iation Essex Communty Fund - Essex Community Fund -volunteer Recruitrnent- Tina Cantrello Fund Essex County Council Services Essex County CcthJFKbl - Covid-19 Recovery Fund Essex UniveNty - Intem FABA Ford Motor Company Help to aaim HTC - Dip Checks Mayfiower Rotary aub Money and Pensions Serv National Otizens Advice Softphones National Cib'zens Plvice - BEIS - Remote Working Rayleigh and Ashingdon Counols Rochford and RayleKJh Co Services Core 178.748 178,748 205,000 10,150 10,150 15,833 59,(M)) 59,000 59,000 500 15,200 3,720 15,51Kl 15,500 I,Ho 9,555 9,555 1,375 4.029 4.348 4,029 4.348 3,000 Volunteer 3,637 3,637 Warm 49,577 5,833 49.577 5,833 5,760 14,256 14,256 36,653 36,653 36,653 59,540 59,540 3,8C 3,800 7,600 1,42S 10,150 162,447 234 1.0 159,879 159,879 9,000 186,091 186,091 181,330 BE[5 1,300 1,300 11,600 11,600 70,0) 70,000 70,000 -17-
CrnZENS ADVICE SOLrrH ESSEX UMrrED NOTES T.0 THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 RCH 2021 Rochford and Rayleigh Technolo Sanctuary Hougng Assooatii)n South Essex GeT*ral Funds Talssman Charitsble Trust Thurrock VSDF- Core Sen41 Universal Credit Best practi L&id 3.310 1.000 SO,217 (11,518) (11,S18) 53.020 10,460 53,020 10,460 50,000 17,700 191.108 765,211 956,319 898,454 -18-
CITIZENS ADVICE SOLTfH ESSEX LIMITED NOTES TO THE FINANCIAL sfATEMEtirs FOR THE YEAR ENDED 3114ARCH 2021 6. COST OF CHARITABLE AcfIviTIES BY ACTMTY TYPE Totsl furKIs 2020 funds funds funds 2021 General Advisory Services 191,108 765,211 956,319 898,454 191,108 765,211 956,319 898,454 7. GOVERNANCE cosrs Total funds 2021 Total funds 2020 funds funds Accountancy fees 2,880 2,880 4,380 2.880 2,880 4,380 8. INCOME FOR THE YEAR Net resources are ststed aft (twging: 2021 2020 Depreaation Other operating leases 37,054 34,475 19,337 33,035 9. TRvsfEES' REMUNERATION AND BENEFrrs There We no Trustees. reMunatIOn or benefits the year amled 31 March 2021. nor for the year ended 31 March 2020. There were £nil Trusttts. expenses paMI during the year ended 31 March 2021 (2020: £62). -19-
crrIzENS ADVICE SOLmi ESSEX LIMrrED NOTES TO THE FINANCIAL sfATEMEpirs FOR THE YEAR ENDED 31 MARCH 2021 10. srAFF cosrs 2021 2020 Wages and salaries Employers National Ingjrance Pension costs 657,023 47,558 12,592 599,936 41,246 10,200 717,173 651,382 The average monthty number of empbyees durir¥J the year was as follows: 2021 29 2020 29 Charrtable purposes Management and administration of charrty 35 35 The vast mairtY of empbyees were part time. No employee received rernuneratK)n of more than £60.000 during the year (2020: Nil). 11. INDEPENDENT EXAMINERS REMUNERATION The Independent Examinerfs paid in the year to 31 March 2021 was £2,880 (2020.. £4,380) 12. TANGIBLE FIXED ASSETS Leasehold Fixtures Computer Irnprovewnts and Fittings Equipment Totals cosr At l April 2020 Additions Dy4)sals 30.000 106.033 3.766 35,270 27,285 (2.092) 171,303 31,051 (2,092) At 31 Marth 2021 30.O¢XI 109.FJ9 60,463 200,262 DEPRECIATION At l April 2020 Charge for the year On disposals 19,500 6,(KlO 106,033 3,766 35,270 27,285 {2,092) 160,803 37,051 (2.092) At 31 March 2021 25,51XI 109,799 60,463 195,762 NET BOOK VALUE At 31 March 2021 4,500 4,500 At 31 March 2020 10.500 10,500 -20-
CITIZENS ADVICE SOLrrH ESSEX UMrrED NOTES TO THE FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 13. DEBTORS: AMOUNTS FALUNG DUE WrnIIN ONE YEAR 2021 2020 Prepayments and accrued income Inteffjjnd debtors 31.677 11.561 20,500 43.238 20,500 14. CREDrroRS: Amoupifs FALUNG DUE wmiIN ONE YEAR 2021 2020 Trade creditors Taxation and social security Other creditors Accruals and deferred incon Interfund creditors 12.097 2,035 75,721 2,534 74,552 11,561 88,647 89,853 InterfurK1 loans a interest free and will be repaid as and vthen required. 15. OPERATING LEASE COMMrn4Etirs Totsl annual future minimum opwating lease payments under non-carKellable operating leases for land and buildings are strown below: 2021 2020 ExpirirKJ: Between one and fve years After fwe years 12,005 14 13 18 12,019 -21-
CITIZENS ADVICE Soiml ESSEX LIMtTED NOTES TO THE FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 16. MOVEMENT IN FUNDS At Net movement l April in funds 2020 At 31 March 2021 UNREsfRICTED FUNDS General fijnd Designated fvnd 330,579 70,000 86.813 {70,000) 417.392 400.579 16,813 417,392 REsfRIcfED FUNDS Basildon Borough Counol - Core Services Ba5ildon Borough Council - DEFFA - Covid-19 Emer9enLy Asgstsn Castle Point Council Universal Credit Citizens Advice Es*x Recruitment Citizens Advi Essex Homes tizens Advice Essex - Wann Start Essex Communty Fund - IT Essex Communty Fund - Volunteer Recruitment - Tina Cantrello Fund Essex County Council Covid-19 Recovery Fund Help to aaim Money and Pewons ServKe National Citizens Advi Covid-19 Softphones Natior1 Citizens Advice Remote Worknng Talisman Charitable Trust Thurrock VSDF- Core SeNi Universal Credit Best Practice Le&1 26,252 26,252 Volunteer Warm BEIS 26,252 26,252 TOTAL FUNDS 400,579 43,065 443.644
CITIZENS ADVICE soiTfH ESSEX LIMITED NOTES TO THE FINANCZAL sfATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 16. MOVEMEKTS IN FUNDS (COtiriNUED) Net movement in funds, induded in the aLx)ve are as folkn. Incoming Resour Trnnsfers Movement in funds UNREsfRIcfED FUNDS General fuThJ Designaled fund 207,921 191,108 70,000 86,813 {70,000) (70,000) 207,921 191.108 16,813 REsfRICTED FUNDS 8asildon Borough Council Services Basildon Borough Counal - DEFRA - Covid-19 Emergency Assistan Castle Point Counal - Universal Credrt tizens Advice Essex vOnteer RrUitsMent Citizens Advice Essex - Warni Homes Citizens Advice Essex - Wam Start Essex Community Fund - E55ex Community Fund Volunteer Recruitment - fina Cantrelb Fund Essex County CrAJncil Covid-19 Recovery Fund Help to aaim Money and Per6K>ns SeN National Citizen5 Advice - BEtS- Covid- 19 Softphones National Citizens Athi Remote Working Talisman Charitable Trust Thurrock VSDF - C¢ye Servi5 Universal Credrt Best practi Lead 205,(MXI 178,748 26,252 10,150 15,5CN) 10,150 15,500 3,637 49,577 5.833 14.256 3,637 49,577 5,833 14,256 59,540 159,879 186,091 59,540 159.879 186,091 1,300 1,300 BEIS 11,600 680 53.020 10,460 11.600 680 53,020 10,460 791,463 765,211 26,252 TOTAL FUNDS 999,384 956,319 43,065 -23-
CITIZENS ADVICE soimi ESSEX LIMrrED NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 17. PURPOSES OF REsfRzcfED FUNDS Basildon Borough Cne01- Core SeThices Funding to provide a free and impartial inft)rmakn, ad and a SFea'alst welfare rights Servi to those who live within the Basildon Borough. Basildon Borowgh Council- DEFRA - Covid-19 Emeryency knistance Funding to provide emergency asSiStsn for f(M)d and essenb'al supplies during the Covid-19 pandemic for residents who live in Basildon PA)rough. Castle Point Coundl- Universal Credit Funding to provide advice to SUPW universal credit daimants who live in Castle Point. Citizens Advice Essex- Essex Community Fund Funding to contribute towards volunteer recruitment durir¥J the Covid-19 parKlemic in Basildon, Brentwijod, Castle Point & R(xhford. Citizens Advice Essex - Warni Homes Funding for the provision of services and artiwtie5 required under the Wam) Pk)me Fund for residents who live in Basildon, Bren(0d, Castle P(Hnt & Rf0rd. Cftizens Advice Essex . Warni Start Funding to employ a Famity Energy Advi Worker as part of the Energy Redress Fund for families who live in Thurrock. Essex Community Fund- Funding to pmwde IT hardware to supp)rt home working. Essex Communlty Fund - Voluntsw Recruitment- fina Cantrello Fund Funding to inCaSe vOnteer recruitiment and trainin9 in Basildon PA)rough. Essex County Counal- Covid-19 RecovEYy Fund Funding to recruit and train volunteer5. test video software irKwse core service capacity in Basildon, Brent0, Castle Point & Rochford. Help to Claim Funding to mobilise a project to provide front line supwt to Universal Credrfc daimants in South Essex. Money and Pension5 Service Funding to provide money, pens and debt PAfvice sesSK>ns to the Idents of South Essex. National Citizens Advice - BEIS - Covld-19 Softphones Funding to enable the service to increase capacity to respond to the immediate dmnd for advice arising from Covid-19 in a cost effective manner by rnakirvj a switch from usirKJ Mobi phones to using softphones. National Citizens Advice - BEIS - Remote Working Funding for hardwa to support hcffie woth"rw. Talisman Charitable Trust Grant payment for a clienys bankruptry f&. Thurrock VSDF- CO SeThices Funding to provide a free and impartRI infoThation, advi and guidan wrfice to those who INe within the Thurrock Borough. -24-
CMZENS ADVICE SOUTH ESSEX UMTfED NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 UnSversal Credit Best Prartice Lead Funding research to guide best Fyacti for Citiz$ knKe Essex to sUprt UnNersal Credit applicants. 18. DESIGNATED FUNDS Development reseThe A reserve to allow fjtizens South Essex to pursue oppJrbJnitEs to increase the reach and quality of its free athce SeThi. The funds were urKtesignated in September 2020. 19. LEGAL STATUS OF CHARrrY The tharity is a company limtted by guarantee and has no Share capitsl. The liability of each member in the event of winding up is limited to £1. The number of members as at the 31 March 2021 was 10. 20. CONTROL The charity is controlled by its TrDirectOrs. 21. FUNDS HELD AS AGEiir The followng funds were received and paKI by the charty as agent: Basildon. Billericay & CVS - Fuel VCcherS BrentsVCd CVS- Covid-19 Winter Grant Rayleigh. Rochford and Distritt AVS- Winter Wamith Family Support 5,000 1,499 2.000 8.499 No balances were hdd as agt as at 31 March 2021. -25-
CITIZENS ADVICE SOUTh ESSEX LIMrrED NOTES TO THE FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 22. sfATEMENT OF FINANCIAL ACTIVTfIES FOR THE YEAR ENDED 31 MARCH 2020 (INCORPORATING THE INCOME AND EXPENDITURE ACCOUNT) Year ended 31 Marth 2020 Total funds funds funds Income from: Donation5 and legacies Investments Charitsble activities 7,298 515 193.869 7,298 515 848.139 654,270 Total Income 201,682 654.270 855,952 Expenditure on: Charltsble activities 240.874 657,580 898.454 Total expenditsre 240,874 657,580 898,454 Net income l (expenditure) before transfers (39,192) (3,310) (42.502) Transfers between fund5 Net income l (expenditsre) for the year (39,192) (3,310) (42,502) Reconciliation of funds Totsl funds brought fonvard 439,771 3.310 443,081 Total funds carried forward 400,579 400,579 -26-
CITIZENS ADVICE soimi ESSEX LIMrrED DETAILED sfATEMENT OF FINANCIAL ACTivmES FOR THE YEAR ENDED 31 MARCH 2021 2021 2020 INCOMING RESOURCES Voluntary income Donations 4,061 7,298 Investment income Deposit account interest 1,234 515 Incoming resources from tharitable activitse5 Grants 994.089 848,139 Total incoming resour 999,384 855,952 RESOURCES EXPENDED Charitable activibes Wages Partner costs Rent Rates, water and insurar 'ght and heat Telephone Postage and ststiony Advertising Sundries Computer costs &aff training staff and volunteer travel and subsistence staff and volunteer expenses Publications and subsuiptions CA central charge Legal and professional fees Bookkeeping and payroll aeaning, repairs and maintenance Bank charges Pension costs AGM expenses Trustee expenses t)epreciation 704,581 9,312 44,587 13,665 2,129 40.189 3,473 224 1,019 31,745 5.128 911 12,084 4,728 7,849 7,277 1,300 13,380 133 12.592 79 641,182 11,162 48,401 6,423 5,572 23,511 10,800 109 4,438 34,160 33,237 6,088 18,286 5,204 7,849 1,120 1,333 4,888 245 10,200 467 62 19,337 37.054 953,439 894,074 -27-
crrizENS ADVICE sowfH ESSEX LIMrrED DETAILED sfATEMENT OF FINANCIAL ACTIvrrIES FOR THE YEAR ENDED 31 MARCH 2021 2021 2020 Support CostslG0vernan Costs Accountsncy fees 2,880 4,380 4,380 Totsl resources expended 956,319 898,454 Net incomel(expenditure) 43,065 (42,502)